HP LaserJet Managed MFP E62655, E62665,
HP LaserJet Managed Flow MFP E62665, E62675
User Guide
www.hp.com/videos/LaserJet
www.hp.com/support/ljE62655mfp
www.hp.com/support/ljE62665mfp
www.hp.com/support/ljE62675mfp
HP LaserJet Managed MFP E62655, E62665,
HP LaserJet Managed Flow MFP E62665,
E62675
User Guide
Copyright and License
Trademark Credits
© Copyright 2019 HP Development Company,
L.P.
Reproduction, adaptation, or translation without
prior written permission is prohibited, except as
allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
Edition 1, 04/2019
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Incorporated.
Apple and the Apple logo are trademarks of
Apple Inc., registered in the U.S. and other
countries.
macOS is a trademark of Apple Inc., registered in
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Table of contents
1 Printer overview ........................................................................................................................................................................................ 1
Warning icons ............................................................................................................................................................................ 1
Potential shock hazard ............................................................................................................................................................ 2
Printer views .............................................................................................................................................................................. 3
Printer front view ................................................................................................................................................. 3
Printer back view .................................................................................................................................................. 4
Interface ports ...................................................................................................................................................... 5
Control-panel view ............................................................................................................................................... 5
Printer specications ................................................................................................................................................................ 9
Technical specications ....................................................................................................................................... 9
Supported operating systems ......................................................................................................................... 12
Printer dimensions ............................................................................................................................................ 14
Power consumption, electrical specications, and acoustic emissions .................................................... 15
Operating environment range ......................................................................................................................... 16
Printer hardware setup and software installation ............................................................................................................ 17
2 Paper trays .............................................................................................................................................................................................. 19
Introduction ............................................................................................................................................................................. 20
Load paper to Tray 1 (multipurpose tray) .......................................................................................................................... 21
Tray 1 paper orientation ................................................................................................................................... 22
Use alternative letterhead mode .................................................................................................................... 25
Load paper to Tray 2 and the 550-sheet trays ................................................................................................................. 26
Introduction ........................................................................................................................................................ 26
Tray 2 and the 550-sheet trays paper orientation ...................................................................................... 27
Use alternative letterhead mode .................................................................................................................... 29
Load paper to the 2,100-sheet high-capacity input tray ................................................................................................ 30
High-capacity input tray paper orientation ................................................................................................... 31
Load and print envelopes ..................................................................................................................................................... 34
Introduction ........................................................................................................................................................ 34
Print envelopes .................................................................................................................................................. 34
Envelope orientation ......................................................................................................................................... 35
Load and print labels ............................................................................................................................................................. 36
ENWW iii
Introduction ........................................................................................................................................................ 36
Manually feed labels ......................................................................................................................................... 36
Label orientation ............................................................................................................................................... 37
Congure the 900-sheet 3-bin Stapling Mailbox (Flow model) ..................................................................................... 38
Congure the default staple location ............................................................................................................. 38
Congure the operation mode ........................................................................................................................ 38
3 Supplies, accessories, and parts .......................................................................................................................................................... 41
Order supplies, accessories, and parts ............................................................................................................................... 42
Ordering .............................................................................................................................................................. 42
Replace the toner cartridge .................................................................................................................................................. 43
Toner-cartridge information ............................................................................................................................ 43
Remove and replace the cartridge .................................................................................................................. 43
Replace the staple cartridge ................................................................................................................................................. 47
4 Print .......................................................................................................................................................................................................... 49
Print tasks (Windows) ............................................................................................................................................................ 50
How to print (Windows) .................................................................................................................................... 50
Automatically print on both sides (Windows) ............................................................................................... 50
Manually print on both sides (Windows) ........................................................................................................ 51
Print multiple pages per sheet (Windows) .................................................................................................... 51
Select the paper type (Windows) .................................................................................................................... 52
Additional print tasks ........................................................................................................................................ 53
Print tasks (macOS) ............................................................................................................................................................... 54
How to print (macOS) ........................................................................................................................................ 54
Automatically print on both sides (macOS) ................................................................................................... 54
Manually print on both sides (macOS) ........................................................................................................... 54
Print multiple pages per sheet (macOS) ........................................................................................................ 55
Select the paper type (macOS) ........................................................................................................................ 55
Additional print tasks ........................................................................................................................................ 55
Store print jobs on the printer to print later or print privately ........................................................................................ 57
Introduction ........................................................................................................................................................ 57
Create a stored job (Windows) ......................................................................................................................... 57
Create a stored job (macOS) ............................................................................................................................ 58
Print a stored job ............................................................................................................................................... 59
Delete a stored job ............................................................................................................................................ 59
Information sent to printer for Job Accounting purposes ........................................................................... 60
Mobile printing solutions ....................................................................................................................................................... 61
Introduction ........................................................................................................................................................ 61
Wi-Fi Direct (wireless models only, with HP Jetdirect 3100w BLE/NFC/Wireless accessory
installed) ............................................................................................................................................................. 61
iv ENWW
HP ePrint via email ............................................................................................................................................ 62
AirPrint ................................................................................................................................................................. 63
Android embedded printing ............................................................................................................................. 63
Print from a USB ash drive ................................................................................................................................................. 64
Introduction ........................................................................................................................................................ 64
Enable the USB port for printing ..................................................................................................................... 64
Print USB documents ........................................................................................................................................ 65
Print using high-speed USB 2.0 port (wired) ..................................................................................................................... 66
Enable the high-speed USB port for printing ................................................................................................ 66
5 Copy .......................................................................................................................................................................................................... 67
Make a copy ............................................................................................................................................................................. 68
Copy on both sides (duplex) ................................................................................................................................................. 70
Additional options when copying ........................................................................................................................................ 72
Additional copy tasks ............................................................................................................................................................. 74
6 Scan .......................................................................................................................................................................................................... 75
Set up Scan to Email .............................................................................................................................................................. 76
Introduction ........................................................................................................................................................ 76
Before you begin ................................................................................................................................................ 76
Step one: Access the HP Embedded Web Server (EWS) .............................................................................. 76
Step two: Congure the Network Identication settings ............................................................................ 77
Step three: Congure the Scan to Email feature .......................................................................................... 78
Step four: Congure the Quick Sets (optional) .............................................................................................. 85
Step ve: Set up Scan to Email to use Oice 365 Outlook (optional) ....................................................... 86
Set up Scan to Network Folder ............................................................................................................................................ 89
Introduction ........................................................................................................................................................ 89
Before you begin ................................................................................................................................................ 89
Step one: Access the HP Embedded Web Server ......................................................................................... 89
Step two: Set up Scan to Network Folder ...................................................................................................... 89
Set up Scan to SharePoint® (Flow models only) ............................................................................................................... 99
Introduction ........................................................................................................................................................ 99
Before you begin ................................................................................................................................................ 99
Step one: Access the HP Embedded Web Server (EWS) .............................................................................. 99
Step two: Enable Scan to SharePoint® and create a Scan to SharePoint Quick Set ................................ 99
Quick set scan settings and options for Scan to SharePoint® ................................................................. 101
Set up Scan to USB Drive .................................................................................................................................................... 103
Introduction ...................................................................................................................................................... 103
Step one: Access the HP Embedded Web Server ....................................................................................... 103
Step two: Enable Scan to USB Drive ............................................................................................................. 103
Step three: Congure the Quick Sets (optional) ......................................................................................... 103
ENWW v
Default scan settings for Scan to USB Drive setup .................................................................................... 104
Default le settings for Scan to USB Drive setup ....................................................................................... 105
Scan to email ........................................................................................................................................................................ 107
Introduction ...................................................................................................................................................... 107
Scan to email ................................................................................................................................................... 107
Scan to job storage .............................................................................................................................................................. 110
Introduction ...................................................................................................................................................... 110
Scan to job storage on the printer ................................................................................................................ 110
Print from job storage on the printer ........................................................................................................... 112
Scan to network folder ....................................................................................................................................................... 113
Introduction ...................................................................................................................................................... 113
Scan to network folder ................................................................................................................................... 113
Scan to SharePoint .............................................................................................................................................................. 115
Introduction ...................................................................................................................................................... 115
Scan to SharePoint .......................................................................................................................................... 115
Scan to USB drive ................................................................................................................................................................. 117
Introduction ...................................................................................................................................................... 117
Scan to USB drive ............................................................................................................................................ 117
Additional options when scanning .................................................................................................................................... 119
HP JetAdvantage business solutions ................................................................................................................................ 122
Additional scan tasks .......................................................................................................................................................... 123
7 Fax .......................................................................................................................................................................................................... 125
Set up fax .............................................................................................................................................................................. 126
Introduction ...................................................................................................................................................... 126
Set up fax by using the printer control panel ............................................................................................. 126
Change fax congurations ................................................................................................................................................. 127
Fax dialing settings ......................................................................................................................................... 127
General fax send settings .............................................................................................................................. 128
Fax receive settings ........................................................................................................................................ 128
Send a fax ............................................................................................................................................................................. 130
Additional fax tasks ............................................................................................................................................................. 132
8 Manage the printer .............................................................................................................................................................................. 133
Advanced conguration with the HP Embedded Web Server (EWS) ........................................................................... 134
Introduction ...................................................................................................................................................... 134
How to access the HP Embedded Web Server (EWS) ................................................................................ 135
HP Embedded Web Server features ............................................................................................................. 135
Congure IP network settings ........................................................................................................................................... 143
Printer sharing disclaimer .............................................................................................................................. 143
View or change network settings ................................................................................................................. 143
vi ENWW
Rename the printer on a network ................................................................................................................ 143
Manually congure IPv4 TCP/IP parameters from the control panel ..................................................... 144
Manually congure IPv6 TCP/IP parameters from the control panel ..................................................... 144
Link speed and duplex settings .................................................................................................................... 145
Printer security features ..................................................................................................................................................... 146
Introduction ...................................................................................................................................................... 146
Security statements ....................................................................................................................................... 146
IP Security ......................................................................................................................................................... 146
Assign or change the system password using the HP Embedded Web Server .................................... 146
Encryption support: HP High Performance Secure Hard Disks ................................................................ 147
Lock the formatter .......................................................................................................................................... 147
Energy-conservation settings ........................................................................................................................................... 148
Introduction ...................................................................................................................................................... 148
Print with EconoMode .................................................................................................................................... 148
Set the sleep timer and congure the printer to use 1 watt or less of power ...................................... 148
Set the sleep schedule ................................................................................................................................... 149
HP Web Jetadmin ................................................................................................................................................................. 150
Software and rmware updates ........................................................................................................................................ 151
9 Solve problems ..................................................................................................................................................................................... 153
Customer support ................................................................................................................................................................ 154
Control panel help system ................................................................................................................................................. 155
Reset factory settings ......................................................................................................................................................... 156
Introduction ...................................................................................................................................................... 156
Method one: Reset factory settings from the printer control panel ....................................................... 156
Method two: Reset factory settings from the HP Embedded Web Server (network-connected
printers only) .................................................................................................................................................... 156
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ............................... 157
Printer does not pick up paper or misfeeds .................................................................................................................... 158
Introduction ...................................................................................................................................................... 158
The printer does not pick up paper .............................................................................................................. 158
The printer picks up multiple sheets of paper ............................................................................................ 160
The document feeder jams, skews, or picks up multiple sheets of paper ............................................ 164
Clear paper jams .................................................................................................................................................................. 165
Introduction ...................................................................................................................................................... 165
Paper jam locations ........................................................................................................................................ 166
Auto-navigation for clearing paper jams ..................................................................................................... 167
Experiencing frequent or recurring paper jams? ....................................................................................... 167
Clear paper jams in the document feeder (31.13) ..................................................................................... 168
Clear paper jams in Tray 1 (13.A1) ............................................................................................................... 170
Clear paper jams in Trays 2, 3, 4, 5 (13.A2, 13.A3, 13.A4, 13.A5) .......................................................... 172
ENWW vii
Clear paper jams in the 2,100-sheet high-capacity input tray (13.A, 13.F) .......................................... 175
Clear paper jams in the right door and fuser area (13.B9, 13.B2, 13.FF) .............................................. 179
Clear paper jams in the output bin (13.E1) ................................................................................................. 182
Clear paper jams in the duplexer (13.C, 13.D, 13.B) .................................................................................. 182
Clear paper jams in the envelope feeder (13.A) ......................................................................................... 183
Clear paper jams in the HP 900-sheet 3-bin Stapling Mailbox (13.E, 13.7) .......................................... 185
Clear staple jams (13.8) ................................................................................................................................. 187
Resolve print-quality problems ......................................................................................................................................... 190
Introduction ...................................................................................................................................................... 190
Troubleshoot print quality ............................................................................................................................. 190
Improve copy image quality ............................................................................................................................................... 195
Check the scanner glass for dirt and smudges .......................................................................................... 195
Calibrate the scanner ...................................................................................................................................... 196
Check the paper settings ............................................................................................................................... 197
Check the image-adjustment settings ........................................................................................................ 197
Optimize copy quality for text or pictures ................................................................................................... 198
Edge-to-edge copying .................................................................................................................................... 198
Improve scan image quality ............................................................................................................................................... 199
Check the scanner glass for dirt and smudges .......................................................................................... 199
Check the resolution settings ....................................................................................................................... 200
Check the image-adjustment settings ........................................................................................................ 201
Optimize scan quality for text or pictures ................................................................................................... 201
Check the output-quality settings ................................................................................................................ 202
Improve fax image quality .................................................................................................................................................. 203
Check the scanner glass for dirt and smudges .......................................................................................... 203
Check the send-fax resolution settings ....................................................................................................... 204
Check the image-adjustment settings ........................................................................................................ 205
Optimize fax quality for text or pictures ...................................................................................................... 205
Check the error-correction settings ............................................................................................................. 205
Check the t-to-page setting ........................................................................................................................ 206
Send to a dierent fax machine .................................................................................................................... 206
Check the sender's fax machine ................................................................................................................... 206
Solve fax problems .............................................................................................................................................................. 207
Checklist for solving fax problems ............................................................................................................... 207
General fax problems ..................................................................................................................................... 209
Index ........................................................................................................................................................................................................... 211
viii ENWW
1 Printer overview
●
Warning icons
●
Potential shock hazard
●
Printer views
●
Printer specications
●
Printer hardware setup and software installation
For more information
The following information is correct at the time of publication.
For video assistance, see www.hp.com/videos/LaserJet.
For current information, see www.hp.com/support/ljE62655mfp, www.hp.com/support/ljE62665mfp, or
www.hp.com/support/ljE62675mfp.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
Warning icons
Warning icon denitions: The following warning icons may appear on HP products. Apply appropriate caution
where applicable.
●
ENWW Warning icons 1
Caution: Electric shock
●
Caution: Hot surface
●
Caution: Keep body parts away from moving parts
●
Caution: Sharp edge in close proximity
Potential shock hazard
Always follow basic safety precautions when using this product to reduce risk of injury from re or electric shock.
● Read and understand all instructions in the user guide.
● Observe all warnings and instructions marked on the product.
● Use only a grounded electrical outlet when connecting the product to a power source. If you do not know
whether the outlet is grounded, check with a qualied electrician.
● Do not touch the contacts on any of the sockets on the product. Replace damaged cords immediately.
● Unplug this product from wall outlets before cleaning.
● Do not install or use this product near water or when you are wet.
● Install the product securely on a stable surface.
● Install the product in a protected location where no one can step on or trip over the power cord.
2 Chapter 1 Printer overview ENWW
Printer views
22
2
3
3
14
15
13
16
1
2
6
5
4
7
9
10
12
8
11
18
19
20
21
17
1
2
3
●
Printer front view
●
Printer back view
●
Interface ports
●
Control-panel view
Printer front view
1 Control panel with color touchscreen display (tilts up for easier viewing)
2 Document-feeder input tray
3 Document-feeder output bin
4 Document-feeder output extension (extend this when scanning longer—such as legal—paper)
5 Scanner assembly
ENWW Printer views 3
6 Right door (access for clearing jams)
3
2
1
4
5
7 Tray 1 (multipurpose tray)
8 Formatter (contains the interface ports)
9 Slot for a cable-type security lock
10 Power connection
11 Tray 2
12 On/o button
13 Walk-up USB port
14 Output bin
15 Output bin extension
16 1 x 550-sheet paper feeder with stand (optional accessory)
17 3 x 550-sheet paper feeder with stand (optional accessory)
18 900-sheet 3-bin Stapling Mailbox (E62665hs, E62665z, E62675z models only)
19 Hardware integration pocket (for connecting accessories and third-party devices)
20 Keyboard (E62665z, E62675z models only). Pull the keyboard straight out to use it.
CAUTION: Close the keyboard when it is not in use.
21 Stapler door (E62665hs, E62665z, E62675z models only)
22 1 x 550-sheet feeder plus 2,100-sheet high-capacity feeder (optional accessory)
Printer back view
1 Document feeder cover release latch
4 Chapter 1 Printer overview ENWW
2 Document-feeder cover (access for clearing jams)
1
2
3
4
3 Cartridge door release button
4 Cartridge door (access to the toner cartridge)
5 Serial number and product number label
Interface ports
1 Host USB port for connecting external USB devices (this port might be covered)
NOTE: For easy-access USB printing, use the USB port near the control panel.
2 Hi-Speed USB 2.0 printing port
3 Local area network (LAN) Ethernet (RJ-45) network port
4 Fax port (fax models only)
Control-panel view
The Home screen provides access to the printer features and indicates the current status of the printer.
Return to the Home screen at any time by touching the Home button on the left side of the printer control panel,
or touch the Home button in the upper-left corner of most screens.
NOTE: For more information about the printer-control-panel features, go to www.hp.com/support/
ljE62655mfp, www.hp.com/support/ljE62665mfp, or www.hp.com/support/ljE62675mfp Select Manuals, and
then select General reference.
NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.
ENWW Printer views 5
3 421
5 6 7
8
9
10
12
13
11
Table 1-1 Printer control-panel view legend
Image
callout
1
2 Applications area Touch any of the icons to open the application. Swipe the screen sideways to access more
3 Reset button Touch the Reset button to clear changes, release the printer from a paused state, reset the
4 Sign In or Sign Out button Touch the Sign In button to access secured features.
Printer component Description
Home button
Touch the Home button to return to the Home screen.
applications.
NOTE: The available applications vary by printer. The administrator can congure which
applications appear and the order in which they appear.
copy count eld, display hidden errors, and restore the default settings (including the
language and keyboard layout).
Touch the Sign Out button to sign out of the printer. The printer restores all options to the
default settings.
NOTE: This button displays only if the administrator has congured the printer to require
permission for access to features.
6 Chapter 1 Printer overview ENWW
Table 1-1 Printer control-panel view legend (continued)
Image
callout
5
6
7 Current time Displays the current time.
8 Start Copy button Touch the Start Copy button to start a copy job.
Printer component Description
Information button
Help button
Touch the information button to access a screen that provides access to several types of
printer information. Touch the buttons at the bottom of the screen for the following
information:
● Display Language: Change the language setting for the current user session.
● Sleep Mode: Place the printer into sleep mode.
● Wi-Fi Direct: View information for how to connect directly to the printer using a
phone, tablet, or other device with Wi-Fi (only when an HP Jetdirect 3100w BLE/NFC/
Wireless Accessory is installed).
● Wireless: View or change wireless connection settings (only when an optional HP
Jetdirect 2900nw Print Server wireless accessory is installed).
● Ethernet: View or change Ethernet connection settings.
● HP Web Services: View information to connect and print to the printer using HP Web
Services (ePrint).
● Fax Number: View the printer fax number (fax models only).
Touch the Help button to open the embedded help system.
9 Copy count The copy count indicates the number of copies that the printer is set to make.
10 Home-screen page indicator Indicates the number of pages on the Home screen or in an application. The current page
is highlighted. Swipe the screen sideways to scroll between pages.
11 Keyboard
(Flow models only)
12 Easy-access USB port Insert a USB ash drive for printing or scanning without a computer or to update the
13 Hardware integration pocket
(HIP)
Flow models include a physical keyboard. The keys are mapped to a language in the same
way the virtual keyboard on the printer touchscreen is mapped. Whenever the keyboard
layout for the virtual keyboard changes, the keys on the physical keyboard are remapped
to match the new settings.
NOTE: In some locations, the printer comes with adhesive keyboard overlays to
customize the keys for dierent languages.
printer rmware.
NOTE: An administrator must enable this port before use.
For connecting accessory and third-party devices.
ENWW Printer views 7
How to use the touchscreen control panel
Use the following actions to use the printer touchscreen control panel.
Action Description Example
Touch Touch an item on the screen to select that item
or open that menu. Also, when scrolling through
menus, briey touch the screen to stop the
scrolling.
Swipe Touch the screen and then move your nger
horizontally to scroll the screen sideways.
Scroll Touch the screen and then move your nger
vertically to scroll the screen up and down. When
scrolling through menus, briey touch the screen
to stop the scrolling.
Touch the Settings icon to open the Settings app.
Swipe until the Settings app displays.
Scroll through the Settings app.
8 Chapter 1 Printer overview ENWW
Printer specications
IMPORTANT: The following specications are correct at the time of publication, but they are subject to change.
For current information, see www.hp.com/support/ljE62655mfp, www.hp.com/support/ljE62665mfp, or
www.hp.com/support/ljE62675mfp.
●
Technical specications
●
Supported operating systems
●
Printer dimensions
●
Power consumption, electrical specications, and acoustic emissions
●
Operating environment range
Technical specications
Table 1-2 Paper handling specications
Paper handling features Model E62655dn
(Product # 3GY14A)
Tray 1 (100-sheet capacity) Included Included Included
Tray 2 (550-sheet capacity) Included Included Included
1 x 550-sheet paper feeder
NOTE: These models accepts up
to six optional 1 x 550-sheet
feeders
1 x 550-sheet paper feeder with
stand
1 x 550-sheet feeder plus 2,100sheet high-capacity feeder
3 x 550-sheet paper feeder with
stand
Envelope feeder cassette for
printing up to 75 envelopes
900-sheet 3-bin Stapling Mailbox Not supported Included with E62665hs Included
Automatic duplex printing Included Included Included
Optional Optional Optional
Optional Optional Optional
Optional Optional Optional
Optional Optional Optional
Optional Optional Optional
Model E62665h, E62665hs
(Product # 3GY16A, 3GY15A)
Model E62665z, E62675z
(Product # 3GY17A, 3GY18A)
Table 1-3 Connectivity specications
Connectivity features Model E62655dn
(Product # 3GY14A)
10/100/1000 Ethernet LAN
connection with IPv4 and IPv6
Hi-Speed USB 2.0 Included Included Included
Included Included Included
Model E62665h, E62665hs
(Product # 3GY16A, 3GY15A)
Model E62665z, E62675z
(Product # 3GY17A, 3GY18A)
ENWW Printer specications 9
Table 1-3 Connectivity specications (continued)
Connectivity features Model E62655dn
(Product # 3GY14A)
Easy-access USB port for printing
without a computer and upgrading
the rmware
Hardware Integration Pocket for
connecting accessory and thirdparty devices
HP Internal USB Ports Optional Optional Optional
HP Jetdirect 2900nw Print Server
accessory for wireless connectivity
HP Jetdirect 3100w BLE/NFC/
Wireless Accessory for printing from
mobile devices
NOTE: Connected via the
Hardware Integration Pocket or the
rear host USB port. The
HP Jetdirect 3100w BLE/NFC/
Wireless Accessory requires the
HP Internal USB ports accessory.
Included Included Included
Included Included Included
Optional Optional Optional
Optional Optional Optional
Model E62665h, E62665hs
(Product # 3GY16A, 3GY15A)
Model E62665z, E62675z
(Product # 3GY17A, 3GY18A)
Table 1-4 Print specications
Print features Model E62655dn
(Product # 3GY14A)
Prints 52 pages per minute (ppm)
on A4 and 55 ppm on letter-size
paper
Prints 61 ppm on A4 and 65 ppm on
letter-size paper
Prints 71 ppm on A4 and 75 ppm on
letter-size paper
Easy-access USB printing (no
computer required)
Store jobs in the printer memory to
print later or print privately
Included Not Supported Not Supported
Not Supported Included Included with E62665z
Not supported Not supported Included with E62675z
Included Included Included
Included Included Included
Model E62665h, E62665hs
(Product # 3GY16A, 3GY15A)
Model E62665z, E62675z
(Product # 3GY17A, 3GY18A)
10 Chapter 1 Printer overview ENWW
Table 1-5 Copy and Scan specications
Copy and Scan features
NOTE: Copy and scan speeds are
subject to change. For the most
current information, go to
www.hp.com/support/
ljE62655mfp, www.hp.com/
support/ljE62665mfp, or
www.hp.com/support/ljE62675mfp
Copies 52 pages per minute (ppm)
on A4 and 55 ppm on letter-size
paper
Copies 61 ppm on A4 and 65 ppm
on letter-size paper
Copies 71 ppm on A4 and 75 ppm
on letter-size paper
Scans at 75 images per minute
(ipm) (monochrome or color).
Scans at 120 ipm (monochrome
and color).
Easy-access USB copying and
scanning (no computer required)
150-page document feeder with
electronic duplex copying and
scanning
Model E62655dn
(Product # 3GY14A)
Included Not supported Not supported
Not supported Included Included with E62665z
Not supported Not supported Included with E62675z
Included Included Not supported
Not supported Not supported Included
Included Included Included
Included Included Included
Model E62665h, E62665hs
(Product # 3GY16A, 3GY15A)
Model E62665z, E62675z
(Product # 3GY17A, 3GY18A)
HP EveryPage Technologies
including ultrasonic multi-feed
detection
Embedded optical character
recognition (OCR) provides the
ability to convert printed pages into
text that can be edited or searched
using a computer.
SMART Label feature provides
paper-edge detection for automatic
page cropping
Automatic page orientation for
pages that have at least 100
characters of text.
Automatic tone adjustment sets
contrast, brightness, and
background removal for each page.
Included Included Included
Included Included Included
Included Included Included
Included Included Included
Included Included Included
ENWW Printer specications 11
Table 1-6 Digital Send specications
Digital Send features Model E62655dn
(Product # 3GY14A)
Send documents to email, USB, and
shared folders on a network
Send documents to SharePoint® Included Included Included
Included Included Included
Model E62665h, E62665hs
(Product # 3GY16A, 3GY15A)
Model E62665z, E62675z
(Product # 3GY17A, 3GY18A)
Table 1-7 Memory specications
Memory features Model E62655dn
(Product # 3GY14A)
1.75 GB base memory, expandable
to 2.5 GB
2.25 GB base memory, expandable
to 3 GB
Optional Optional Not supported
Not supported Not supported Optional
Model E62665h, E62665hs
(Product # 3GY16A, 3GY15A)
Model E62665z, E62675z
(Product # 3GY17A, 3GY18A)
Table 1-8 Other specications
Other features Model E62655dn
(Product # 3GY14A)
Model E62665h, E62665hs
(Product # 3GY16A, 3GY15A)
Model E62665z, E62675z
(Product # 3GY17A, 3GY18A)
Touchscreen control panel Included Included Included
Retractable keyboard Not supported Not supported Included
Mass storage: 320 GB HP HighPerformance Secure Hard Disk
Security: HP Trusted Platform
Module for encrypting all data that
passes through the printer
Fax Optional Optional Optional
Optional Included Included
Included Included Included
Supported operating systems
Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.
UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.
The following information applies to the printer-specic Windows HP PCL 6 print drivers, HP print drivers for
macOS, and to the software installer.
Windows: Download HP Easy Start from 123.hp.com/LaserJet to install the HP print driver. Or, go to the printersupport website for this printer: www.hp.com/support/ljE62655mfp, www.hp.com/support/ljE62665mfp, or
www.hp.com/support/ljE62675mfp to download the print driver or the software installer to install the HP print
driver.
macOS: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com/
LaserJet or from the Printer Support page, and then use HP Easy Start to install the HP print driver.
12 Chapter 1 Printer overview ENWW
1. Go to 123.hp.com/LaserJet.
2. Follow the steps provided to download the printer software.
Table 1-9 Supported operating systems and print drivers
Operating system Print driver (for Windows, or the installer on the web for macOS)
Windows 7, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is installed for this
operating system as part of the software installation.
Windows 8, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is installed for this
operating system as part of the software installation.
Windows 8.1, 32-bit and 64-bit The “HP PCL-6” V4 printer-specic print driver is installed for this
operating system as part of the software installation.
Windows 10, 32-bit and 64-bit The “HP PCL-6” V4 printer-specic print driver is installed for this
operating system as part of the software installation.
Windows Server 2008 R2, SP 1, 64-bit The PCL 6 printer-specic print driver is available for download from
the printer-support website. Download the driver, and then use the
Microsoft Add Printer tool to install it.
Windows Server 2012, 64-bit The PCL 6 printer-specic print driver is available for download from
the printer-support website. Download the driver, and then use the
Microsoft Add Printer tool to install it.
Windows Server 2012 R2, 64-bit The PCL 6 printer-specic print driver is available for download from
the printer-support website. Download the driver, and then use the
Microsoft Add Printer tool to install it.
Windows Server 2016, 64-bit The PCL 6 printer-specic print driver is available for download from
the printer-support website. Download the driver, and then use the
Microsoft Add Printer tool to install it.
macOS 10.12 Sierra, macOS 10.13 High Sierra Download HP Easy Start from 123.hp.com/LaserJet, and then use it
to install the print driver.
NOTE: Supported operating systems can change.
NOTE: For a current list of supported operating systems, go to www.hp.com/support/ljE62655mfp,
www.hp.com/support/ljE62665mfp, or www.hp.com/support/ljE62675mfp for HP's all-inclusive help for the
printer.
NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to
www.hp.com/go/upd. Under Additional information, click the links.
Table 1-10 Minimum system requirements
Windows macOS
● Internet connection
● Dedicated USB 1.1 or 2.0 connection or a network connection
● 2 GB of available hard-disk space
● Internet connection
● Dedicated USB 1.1 or 2.0 connection or a network connection
● 1.5 GB of available hard-disk space
● 1 GB RAM (32-bit) or 2 GB RAM (64-bit)
ENWW Printer specications 13
NOTE: The Windows software installer installs the HP Smart Device Agent Base service. The le size is
approximately 100 kb. Its only function is to check for printers connected via USB hourly. No data is collected. If a
USB printer is found, it then tries to locate a JetAdvantage Management Connector (JAMc) instance on the
network. If a JAMc is found, the HP Smart Device Agent Base is securely upgraded to a full Smart Device Agent
from JAMc, which will then allow printed pages to be accounted for in a Managed Print Services (MPS) account.
The driver-only web packs downloaded from hp.com for the printer and installed through the Add Printer wizard
do not install this service.
To uninstall the service, open the Control Panel, select Programs or Programs and Features, and then select Add/
Remove Programs or Uninstall a Program to remove the service. The le name is HPSmartDeviceAgentBase.
Printer dimensions
Table 1-11 Dimensions for E62655dn, E62665h
Dimension Printer fully closed Printer fully opened
Height 640 mm (25.2 in) 865 mm (34.1 in)
Depth 558 mm (22 in) 805 mm (31.7 in)
Width 512 mm (20.15 in) 1,030 mm (40.5 in)
Weight (with toner
cartridge)
33.2 kg (73.2 lb)
Table 1-12 Dimensions for E62665hs, E62665z, E62675z
Dimension Printer fully closed Printer fully opened
Height 1,234 mm (48.5 in) 1,500 mm (59.1 in)
Depth 658 mm (25.9 in) 890 mm (35 in)
Width 661 mm (26 in) 1,030 mm (40.5 in)
Weight (with toner
cartridge)
64.3 kg (141.8 lb)
Table 1-13 Dimensions for the 1 x 550-sheet paper feeder
Dimension Accessory fully closed Accessory fully opened
Height 148 mm (5.8 in) 148 mm (5.8 in)
Depth 558 mm (22 in) 869 mm (34.2 in)
Width 512 mm (20.15 in) 617 mm (24.3 in)
Weight 6.8 kg (15 lb)
Table 1-14 Dimensions for the 1 x 550-sheet feeder with printer stand
Dimension Accessory fully closed Accessory fully opened
Height 478 mm (18.8 in) 478 mm (18.8 in)
Depth 658 mm (25.9 in) 1,050 mm (41.3 in)
14 Chapter 1 Printer overview ENWW
Table 1-14 Dimensions for the 1 x 550-sheet feeder with printer stand (continued)
Dimension Accessory fully closed Accessory fully opened
Width 660 mm (26 in) 980 mm (38.6 in)
Weight 19.28 kg (42.5 lb)
Table 1-15 Dimensions for the 3 x 550-sheet paper feeder with stand
Dimension Accessory fully closed Accessory fully opened
Height 450 mm (17.7 in) 450 mm (17.7 in)
Depth 657 mm (25.8 in) 984 mm (37.3 in)
Width 657 mm (25.8 in) 992 mm (39 in)
Weight 22.7 kg (50 lb)
Table 1-16 Dimensions for the 1 x 550-sheet feeder and 2,100-sheet HCI with stand
Dimension Accessory fully closed Accessory fully opened
Height 478 mm (18.8 in) 478 mm (18.8 in)
Depth 658 mm (25.9 in) 975 mm (38.4 in)
Width 660 mm (26 in) 980 mm (38.6 in)
Weight 24.5 kg (54 lb)
Table 1-17 Dimensions for the envelope feeder cassette
Dimension Accessory fully closed Accessory fully opened
Height 148 mm (5.8 in) 148 mm (5.8 in)
Depth 558 mm (22 in) 869 mm (34.2 in)
Width 512 mm (20.15 in) 617 mm (24.3 in)
Weight 6.9 kg (15.3 lb)
Power consumption, electrical specications, and acoustic emissions
See www.hp.com/support/ljE62655mfp, www.hp.com/support/ljE62665mfp, or www.hp.com/support/
ljE62675mfp for current information.
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert
operating voltages. This will damage the printer and void the printer warranty.
ENWW Printer specications 15
Operating environment range
Table 1-18 Operating environment range
Environment Recommended Allowed
Temperature 17° to 25°C (62.6° to 77°F) 10° to 32.5°C (50° to 90.5°F)
Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH
16 Chapter 1 Printer overview ENWW
Printer hardware setup and software installation
For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional
instructions, go to HP support on the Web.
Go to www.hp.com/support/ljE62655mfp, www.hp.com/support/ljE62665mfp, or www.hp.com/support/
ljE62675mfp for HP's all-inclusive help for the printer. Find the following support:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW Printer hardware setup and software installation 17
18 Chapter 1 Printer overview ENWW
2 Paper trays
●
Introduction
●
Load paper to Tray 1 (multipurpose tray)
●
Load paper to Tray 2 and the 550-sheet trays
●
Load paper to the 2,100-sheet high-capacity input tray
●
Load and print envelopes
●
Load and print labels
●
Congure the 900-sheet 3-bin Stapling Mailbox (Flow model)
For more information
The following information is correct at the time of publication.
For video assistance, see www.hp.com/videos/LaserJet.
For current information, see www.hp.com/support/ljE62655mfp, www.hp.com/support/ljE62665mfp, or
www.hp.com/support/ljE62675mfp.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW 19
Introduction
CAUTION: Do not extend more than one paper tray at a time.
Do not use paper tray as a step.
Keep hands out of paper trays when closing.
All trays must be closed when moving the printer.
20 Chapter 2 Paper trays ENWW
Load paper to Tray 1 (multipurpose tray)
The following information describes how to load paper in Tray 1.
CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.
1. Open Tray 1.
2. Pull out the tray extension to support the paper.
ENWW Load paper to Tray 1 (multipurpose tray) 21
3. Use the blue adjustment latch to spread the paper
guides to the correct size, and then load paper in
the tray. For information about how to orient the
paper, see Table 2-1 Tray 1 paper orientation
on page 22.
Make sure that the paper ts under the ll line on
the paper guides.
NOTE: The maximum stack height is 10 mm
(0.4 in), or approximately 100 sheets of 75 g/m
(20 lb) paper.
4. Using the blue adjustment latch, adjust the side
guides so that they touch the paper stack, but do
not bend it.
2
Tray 1 paper orientation
Table
2-1 Tray 1 paper orientation
Paper type Image orientation Duplex mode Paper size How to load paper
Letterhead or preprinted Portrait 1-sided printing Letter, Legal, Executive,
Statement, Ocio (8.5 x
13), 3 x 5, 4 x 6, 5 x 7, 5 x
8, A4, A5, A6, RA4, B5
(JIS), B6 (JIS), L (90 x 130
mm), 10 x 15 cm, Ocio
(216 x 340), 16K 195 x
270 mm, 16K 184 x 260
mm, 16K 197 x 273 mm,
Japanese Postcard
(Postcard (JIS)), Double
Japan Postcard Rotated
(Double Postcard (JIS))
22 Chapter 2 Paper trays ENWW
Face-down
Bottom edge leading into the printer
Table 2-1 Tray 1 paper orientation (continued)
Paper type Image orientation Duplex mode Paper size How to load paper
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
Landscape 1-sided printing Letter, Legal, Executive,
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
Letter, Legal, Executive,
Ocio (8.5 x 13), A4, A5,
RA4, B5 (JIS), Ocio (216
x 340),
16K 195 x 270 mm,
16K 184 x 260 mm,
16K 197 x 273 mm
Statement, Ocio (8.5 x
13), 3 x 5, 4 x 6, 5 x 7, 5 x
8, A4, A5, A6, RA4, B5
(JIS), B6 (JIS), L (90 x 130
mm), 10 x 15 cm, Ocio
(216 x 340), 16K 195 x
270 mm, 16K 184 x 260
mm, 16K 197 x 273 mm,
Japanese Postcard
(Postcard (JIS)), Double
Japan Postcard Rotated
(Double Postcard (JIS))
Letter, Legal, Executive,
Ocio (8.5 x 13), A4, A5,
RA4, B5 (JIS), Ocio (216
x 340),
16K 195 x 270 mm,
16K 184 x 260 mm,
16K 197 x 273 mm
Face-up
Top edge leading into the printer
Face-down
Top edge toward the front of the printer
Face-up
Top edge toward the front of the printer
ENWW Load paper to Tray 1 (multipurpose tray) 23
Table 2-1 Tray 1 paper orientation (continued)
Paper type Image orientation Duplex mode Paper size How to load paper
Prepunched Portrait and landscape 1-sided printing Letter, Legal, Executive,
Statement, Ocio (8.5 x
13), 3 x 5, 4 x 6, 5 x 7, 5 x
8, A4, A5, A6, RA4, B5
(JIS), B6 (JIS), L (90 x 130
mm), 10 x 15 cm, Ocio
(216 x 340), 16K 195 x
270 mm, 16K 184 x 260
mm, 16K 197 x 273 mm,
Japanese Postcard
(Postcard (JIS)), Double
Japan Postcard Rotated
(Double Postcard (JIS))
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
Letter, Legal, Executive,
Ocio (8.5 x 13), A4, A5,
RA4, B5 (JIS), Ocio (216
x 340),
16K 195 x 270 mm,
16K 184 x 260 mm,
16K 197 x 273 mm
Holes toward the front of the printer
Holes toward the front of the printer
24 Chapter 2 Paper trays ENWW
Use alternative letterhead mode
Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way
for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper
as for automatic duplex printing.
To use the feature, enable it by using the printer control-panel menus.
Enable Alternative Letterhead Mode by using the printer control-panel menus
1. From the Home screen on the printer control panel, navigate to the Settings application, and then select
Settings icon.
the
2. Open the following menus:
a. Copy/Print or Print
b. Manage Trays
c. Alternative Letterhead Mode
3. Select Enabled, and then touch the Save button or press the OK button.
ENWW Load paper to Tray 1 (multipurpose tray) 25
Load paper to Tray 2 and the 550-sheet trays
Introduction
The following information describes how to load paper into Tray 2 and the optional 550-sheet trays. These trays
hold up to 550 sheets of 75 g/m2 (20 lb) paper.
NOTE: The procedure to load paper for the 550-sheet trays is the same as for Tray 2. Only Tray 2 is shown
here.
NOTE: The paper guides may be locked before use and may not be adjustable.
1. Open the tray.
NOTE: Do not open this tray while it is in use.
2. Adjust the paper-length and paper-width guides by
squeezing the blue adjustment latches and sliding
the guides to the size of the paper being used.
3. Load paper into the tray. Check the paper to verify
the guides touch the stack, but do not bend it. For
information about how to orient the paper, see
Table 2-2 Tray 2 and the 550-sheet trays paper
orientation on page 27.
NOTE: To prevent jams, do not overll the tray.
Be sure that the top of the stack is below the tray
full indicator.
NOTE: If the tray is not adjusted correctly, an
error message might appear during printing or the
paper might jam.
26 Chapter 2 Paper trays ENWW
4. Close the tray.
X
Y
5. The tray conguration message displays on the
printer control panel.
6. Touch the OK button to accept the detected type
and size, or touch the Modify button to choose a
dierent paper size or type.
For custom-size paper, specify the X and Y
dimensions for the paper when the prompt
displays on the printer control panel.
7. Select the correct type and size, and then touch the
OK button.
Tray 2 and the 550-sheet trays paper orientation
Table
2-2 Tray 2 and the 550-sheet trays paper orientation
Paper type Image orientation Duplex mode Paper size How to load paper
Letterhead or preprinted Portrait 1-sided printing Letter, Legal, Executive,
Statement, Ocio (8.5 x
13), 4 x 6, 5 x 7, 5 x 8, A4,
A5, A6, RA4, B5 (JIS), B6
(JIS), L (90 x 130 mm), 10
x 15 cm, Ocio (216 x
340), 16K 195 x 270
mm, 16K 184 x 260 mm,
16K 197 x 273 mm,
Double Japan Postcard
Rotated (Double Postcard
(JIS))
Face-up
Top edge at the left side of the tray
ENWW Load paper to Tray 2 and the 550-sheet trays 27
Table 2-2 Tray 2 and the 550-sheet trays paper orientation (continued)
Paper type Image orientation Duplex mode Paper size How to load paper
Landscape 1-sided printing Letter, Legal, Executive,
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
Prepunched Portrait or landscape 1-sided printing Letter, Legal, Executive,
Statement, Ocio (8.5 x
13), 4 x 6, 5 x 7, 5 x 8, A4,
A5, A6, RA4, B5 (JIS), B6
(JIS), L (90 x 130 mm), 10
x 15 cm, Ocio (216 x
340), 16K 195 x 270
mm, 16K 184 x 260 mm,
16K 197 x 273 mm,
Double Japan Postcard
Rotated (Double Postcard
(JIS))
Letter, Legal, Executive,
Ocio (8.5 x 13), A4, A5,
RA4, Ocio (216 x 340),
16K 195 x 270 mm,
16K 184 x 260 mm,
16K 197 x 273 mm
Statement, Ocio (8.5 x
13), 4 x 6, 5 x 7, 5 x 8, A4,
A5, A6, RA4, B5 (JIS), B6
(JIS), L (90 x 130 mm), 10
x 15 cm, Ocio (216 x
340), 16K 195 x 270
mm, 16K 184 x 260 mm,
16K 197 x 273 mm,
Double Japan Postcard
Rotated (Double Postcard
(JIS))
Face-up
Top edge toward the back of the tray
Face-down
Top edge toward the back of the tray
Face-up
Holes toward the back of the tray
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
Letter, Legal, Executive,
Ocio (8.5 x 13), A4, A5,
RA4, Ocio (216 x 340),
16K 195 x 270 mm,
16K 184 x 260 mm,
16K 197 x 273 mm
Face-down
Holes toward the front of the tray
28 Chapter 2 Paper trays ENWW
Use alternative letterhead mode
Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way
for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper
as for automatic duplex printing.
To use the feature, enable it by using the printer control-panel menus.
Enable Alternative Letterhead Mode by using the printer control-panel menus
1. From the Home screen on the printer control panel, navigate to the Settings application, and then select
Settings icon.
the
2. Open the following menus:
a. Copy/Print or Print
b. Manage Trays
c. Alternative Letterhead Mode
3. Select Enabled, and then touch the Save button or press the OK button.
ENWW Load paper to Tray 2 and the 550-sheet trays 29
Load paper to the 2,100-sheet high-capacity input tray
The following information describes how to load paper in the high-capacity input tray. This tray is part of the
1x550-sheet and 2,100-sheet high-capacity input feeder and holds up to 2,100 sheets of 75 g/m2 (20 lb) paper.
1. Open the tray.
NOTE: Do not open this tray while it is in use.
2. Adjust the paper-size lever to the correct position
for the paper.
3. Load paper into the tray.
NOTE: To prevent jams, do not overll the tray.
Be sure that the top of the stack is below the tray
full indicator.
NOTE: If the tray is not adjusted correctly, an
error message might appear during printing or the
paper might jam.
30 Chapter 2 Paper trays ENWW
4. Close the tray.
5. The tray conguration message displays on the
printer control panel.
6. Touch the OK button to accept the detected type
and size, or touch the Modify button to choose a
dierent paper size or type.
7. Select the correct type and size, and then touch the
OK button.
High-capacity input tray paper orientation
Table
2-3 High-capacity input tray paper orientation
Paper type Image orientation Duplex mode Paper size How to load paper
Letterhead or preprinted Portrait 1-sided printing Letter, Legal, A4 Face-up
Top edge at the left side of the tray
ENWW Load paper to the 2,100-sheet high-capacity input tray 31
Table 2-3 High-capacity input tray paper orientation (continued)
Paper type Image orientation Duplex mode Paper size How to load paper
Letterhead or preprinted Portrait Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
Letterhead or preprinted Landscape 1-sided printing Letter, Legal, A4 Face-up
Letterhead or preprinted Landscape Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
Letter, Legal, A4 Face-down
Top edge at the left side of the tray
Top edge toward the back of the tray
Letter, Legal, A4 Face-down
Top edge toward the back of the tray
32 Chapter 2 Paper trays ENWW
Table 2-3 High-capacity input tray paper orientation (continued)
Paper type Image orientation Duplex mode Paper size How to load paper
Prepunched Portrait or landscape 1-sided printing Letter, Legal, A4 Holes toward the back of the tray
Prepunched Portrait or landscape Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
Letter, Legal, A4 Holes toward the back of the tray
ENWW Load paper to the 2,100-sheet high-capacity input tray 33
Load and print envelopes
Introduction
The following information describes how to load and print envelopes. Use Tray 1 or the envelope feeder
accessory to print on envelopes. Tray 1 holds up to 10 envelopes; the envelope feeder accessory holds 75
envelopes, depending on envelope design and environmental conditions.
To print envelopes using the manual feed option, follow these steps to select the correct settings in the print
driver, and then load the envelopes into the tray after sending the print job to the printer.
Print envelopes
Print envelopes from Tray 1
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print,
and then select the printer.
3. Click or tap the Paper/Quality tab.
4. In the Paper size drop-down list, select the correct size for the envelopes.
5. In the Paper type drop-down list, select Envelope.
6. In the Paper source drop-down list, select Manual feed.
7. Click the OK button to close the Document Properties dialog box.
8. In the Print dialog box, click the Print button to print the job.
Print envelopes from the envelope feeder accessory
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for dierent software programs.
To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print, and then
select the printer.
3. Click or tap the Paper/Quality tab.
4. Complete one of the following steps:
34 Chapter 2 Paper trays ENWW
● In the Paper size drop-down list, select the correct size for the envelopes.
● In the Paper type drop-down list, select Envelope.
● In the Paper source drop-down list, select Tray 3 or Tray 4—whichever tray corresponds to the
envelope feeder.
5. Click the OK button to close the Document Properties dialog box.
6. In the Print dialog box, click the OK button to print the job.
Envelope orientation
Tray Envelope size How to load
Tray 1 Envelope #9, Envelope #10, Envelope
Monarch, Envelope B5, Envelope C5,
Envelope C6, Envelope DL
Envelope feeder accessory Envelope #9, Envelope #10, Envelope
Monarch, Envelope B5, Envelope C5,
Envelope C6, Envelope DL
Face-down
Top edge toward the front of the printer
Face-up
Top edge toward the front of the printer
ENWW Load and print envelopes 35
Load and print labels
Introduction
The following information describes how to load and print labels.
To print on sheets of labels, use Tray 2 or one of the optional 550-sheet trays.
NOTE: Tray 1 does not support labels.
To print labels using the manual feed option, follow these steps to select the correct settings in the print driver,
and then load the labels into the tray after sending the print job to the printer. When using manual feed, the
printer waits to print the job until it detects that the tray has been opened and closed.
Manually feed labels
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print,
and then select the printer.
3. Click the Paper/Quality tab.
4. In the Paper size drop-down list, select the correct size for the sheets of labels.
5. In the Paper type drop-down list, select Labels.
6. In the Paper source drop-down list, select Manual feed.
NOTE: When using manual feed, the printer prints from the lowest-numbered tray that is congured for
the correct size of paper, so it is not necessary to specify a particular tray. For example, if Tray 2 is
congured for labels, the printer will print from Tray 2. If Tray 3 is installed and congured for labels, but
Tray 2 is not congured for labels, the printer will print from Tray 3.
7. Click the OK button to close the Document Properties dialog box.
8. In the Print dialog box, click the Print button to print the job.
36 Chapter 2 Paper trays ENWW
Label orientation
Tray How to load labels
Trays 2-5 Face-up
Top edge at the right of the tray
ENWW Load and print labels 37
Congure the 900-sheet 3-bin Stapling Mailbox (Flow model)
1
2
The stapling mailbox can staple documents in the upper left or upper right corners, and it can stack up to 900
sheets of paper in the three output bins. The output bins have three mode-conguration options: stacker mode,
mailbox mode, or function separator mode.
●
Congure the default staple location
●
Congure the operation mode
Congure the default staple location
1. From the Home screen on the printer control panel, navigate to the Settings application, and then select
the Settings icon.
2. Open the following menus:
a. Manage Stapler/Stacker
b. Staple
3. Select a staple location from the list of options, and then touch the Save button. The following options are
available:
● None: No staples
● Top left or right: If the document has portrait orientation, the staple is in the top left corner of the
short edge of the paper. If the document has landscape orientation, the staple is in the top right
corner of the long edge of the paper.
● Top left: The staple is in the top left corner of the short edge of the paper.
● Top right: The staple is in the top right corner of the long edge of the paper.
1 Top left corner of the short edge of the paper
2 Top right corner of the long edge of the paper
Congure the operation mode
Use this procedure to congure how the printer sorts jobs into the output bins.
38 Chapter 2 Paper trays ENWW
Windows® 7
1. From the Home screen on the printer control panel, navigate to the Settings application, and then select
the Settings icon.
2. Open the following menus:
a. Manage Stapler/Stacker
b. Operation Mode
3. Select a mode from the list of options, and then select the Save button. The following options are available:
● Mailbox: The printer places jobs in dierent bins according to the person who sent them.
● Stacker: The printer stacks jobs in the bins from bottom to top.
● Function Separator: The printer places jobs in dierent bins according to printer function such as print
jobs, copy jobs, or fax jobs.
To congure the HP print driver for the selected operation mode, complete the following steps:
1. Make sure the printer is turned on and connected to the computer or a network.
2. Open the Windows® Start menu, and then click Devices and Printers.
3. Right-click the name of the printer, and then select Printer Properties.
4. Click the Device Settings tab.
5. Select Update Now. Or, in the drop-down menu next to Automatic Conguration, select Update Now.
Windows® 8.0, 8.1, and 10
1. Right-click on the bottom-left corner of the screen.
2. Select Control Panel. Under Hardware and Sound, select View devices and printers.
3. Right-click the name of the printer, and then select Printer Properties.
4. Click the Device Settings tab.
5. Select Update Now. Or, in the drop-down menu next to Automatic Conguration, select Update Now.
NOTE: Newer V4 drivers do not support Update Now. For these drivers, complete one of the following
procedures:
● Manually congure the operation mode under Accessory Output Bin, if listed.
● Stop and restart the print spooler
a. Click the Start button (or open a search box).
b. Type services.msc, and then press the Enter key.
c. Right-click Print Spooler in the list of services, and select Stop.
d. Right click Print Spooler again, and select Start.
● Shut down and restart the computer.
ENWW Congure the 900-sheet 3-bin Stapling Mailbox (Flow model) 39
macOS
1. From the Apple menu, click System Preferences.
2. Select Print & Scan (or Printers & Scanners).
3. Select the printer, and then select Options & Supplies. Select Driver.
4. Manually congure the Accessory Output Mode, if available. Or, if not available, the operation mode is
congured at the time of printing.
40 Chapter 2 Paper trays ENWW
3 Supplies, accessories, and parts
●
Order supplies, accessories, and parts
●
Replace the toner cartridge
●
Replace the staple cartridge
For more information
The following information is correct at the time of publication.
For video assistance, see www.hp.com/videos/LaserJet.
For current information, see www.hp.com/support/ljE62655mfp, www.hp.com/support/ljE62665mfp, or
www.hp.com/support/ljE62675mfp.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW 41
Order supplies, accessories, and parts
Ordering
Contact the HP-authorized service or support provider.
42 Chapter 3 Supplies, accessories, and parts ENWW
Replace the toner cartridge
2
1
3
2
2
2
1
3
3
3
1
1
Toner-cartridge information
This printer indicates when the toner cartridge level is low. The actual toner cartridge life remaining can vary. The
toner cartridge does not need to be replaced at this time. Consider having a replacement cartridge available to
install when print quality is no longer acceptable.
NOTE: High-yield toner cartridges contain more toner than standard cartridges for increased page yield. For
more information, go to www.hp.com/go/learnaboutsupplies.
Do not remove the toner cartridge from its package until you are ready to use it.
CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes.
Cover the green imaging drum if the toner cartridge must be removed from the printer for an extended period of
time.
The following illustration shows the toner-cartridge components.
HP 37X/HP 37A HP 37Y
1 Handle (HP 37Y Extra High Yield Black Original LaserJet Toner Cartridge only) or indentation for picking up the cartridge
2 Memory chip
3 Imaging drum
CAUTION: Do not touch the imaging drum. Fingerprints can cause print-quality problems.
CAUTION: If toner gets on clothing, wipe it o by using a dry cloth and wash the clothes in cold water. Hot water
sets toner into fabric.
NOTE: Information about recycling used toner cartridges is on the toner cartridge box.
Remove and replace the cartridge
When a cartridge reaches very low status, a message appears on the control panel, and the front door unlocks to
allow access to the cartridge.
ENWW Replace the toner cartridge 43
1. Press the cartridge door release button to open the
door.
2. Pull out the cartridge drawer.
3. Grasp the handle or indentation of the used toner
cartridge and pull up to remove it.
44 Chapter 3 Supplies, accessories, and parts ENWW
4. Remove the new toner cartridge from its protective
bag.
5. Remove the cartridge shipping cover.
6. Place the toner cartridge in the cartridge drawer.
ENWW Replace the toner cartridge 45
7. Close the toner cartridge drawer.
8. Close the cartridge door.
9. Pack the used toner cartridge into the box that the
new cartridge came in. Adhere the prepaid shipping
label to the box, and return the used cartridge to
HP for recycling.
46 Chapter 3 Supplies, accessories, and parts ENWW
Replace the staple cartridge
2
1. Open the stapler door.
2. Pull down the colored handle on the staple
carriage, and then pull the staple carriage straight
out.
3. Lift up the empty staple cartridge to remove it
from the staple carriage.
IMPORTANT: Do not discard the empty staple
carriage. You will use it to hold the new staple
cartridge.
4. Insert the new staple cartridge into the staple
carriage.
ENWW Replace the staple cartridge 47
5. Reinstall the staple carriage into the stapler by
2
pressing the colored handle inward until it snaps
into place.
6. Close the stapler door.
48 Chapter 3 Supplies, accessories, and parts ENWW
4 Print
●
Print tasks (Windows)
●
Print tasks (macOS)
●
Store print jobs on the printer to print later or print privately
●
Mobile printing solutions
●
Print from a USB ash drive
●
Print using high-speed USB 2.0 port (wired)
For more information
The following information is correct at the time of publication.
For video assistance, see www.hp.com/videos/LaserJet.
For current information, see www.hp.com/support/ljE62655mfp, www.hp.com/support/ljE62665mfp, or
www.hp.com/support/ljE62675mfp.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW 49
Print tasks (Windows)
How to print (Windows)
The following procedure describes the basic printing process for Windows.
1. From the software program, select the Print option.
2. Select the printer from the list of printers. To change settings, click the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features
from what is described below for desktop applications. To access the print feature from a Start screen app,
complete the following steps:
● Windows 10: Select Print, and then select the printer.
● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
NOTE: For more information, click the Help (?) button in the print driver.
3. Click the tabs in the print driver to congure the available options. For example, set the paper orientation
on the Finishing tab, and set the paper source, paper type, paper size, and quality settings on the Paper/
Quality tab.
4. Click the OK button to return to the Print dialog box. Select the number of copies to print from this screen.
5. Click the Print button to print the job.
Automatically print on both sides (Windows)
Use this procedure for printers that have an automatic duplexer installed. If the printer does not have an
automatic duplexer installed, or to print on paper types that the duplexer does not support, print on both sides
manually.
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features
from what is described below for desktop applications. To access the print feature from a Start screen app,
complete the following steps:
● Windows 10: Select Print, and then select the printer.
● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
3. Click the Finishing tab.
4. Select Print on both sides. Click OK to close the Document Properties dialog.
5. In the Print dialog, click Print to print the job.
50 Chapter 4 Print ENWW
Manually print on both sides (Windows)
Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that the
duplexer does not support.
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features
from what is described below for desktop applications. To access the print feature from a Start screen app,
complete the following steps:
● Windows 10: Select Print, and then select the printer.
● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
3. Click the Finishing tab.
4. Select Print on both sides (manually), and then click OK to close the Document Properties dialog.
5. In the Print dialog, click Print to print the rst side of the job.
6. Retrieve the printed stack from the output bin, and place it in Tray 1.
7. If prompted, select the appropriate control panel button to continue.
Print multiple pages per sheet (Windows)
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features
from what is described below for desktop applications. To access the print feature from a Start screen app,
complete the following steps:
● Windows 10: Select Print, and then select the printer.
● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
3. Click the Finishing tab.
4. Select the number of pages per sheet from the Pages per sheet drop-down list.
5. Select the correct Print page borders, Page order, and Orientation options. Click OK to close the Document
Properties dialog.
6. In the Print dialog, click Print to print the job.
ENWW Print tasks (Windows) 51
Select the paper type (Windows)
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features
from what is described below for desktop applications. To access the print feature from a Start screen app,
complete the following steps:
● Windows 10: Select Print, and then select the printer.
● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
3. Click the Paper/Quality tab.
4. Select the paper type from the Paper type drop-down list.
5. Click OK to close the Document Properties dialog. In the Print dialog, click Print to print the job.
If the tray needs to be congured, a tray conguration message displays on the printer control panel.
6. Load the tray with the specied type and size of paper, and then close the tray.
7. Select the OK button to accept the detected type and size, or select the Modify button to choose a dierent
paper size or type.
8. Select the correct type and size, and then select the OK button.
52 Chapter 4 Print ENWW
Additional print tasks
Go to www.hp.com/support/ljE62655mfp, www.hp.com/support/ljE62665mfp, or www.hp.com/support/
ljE62675mfp.
Instructions are available for performing specic print tasks, such as the following:
● Create and use printing shortcuts or presets
● Select the paper size, or use a custom paper size
●
Select the page orientation
● Create a booklet
● Scale a document to t a specic paper size
● Print the rst or last pages of the document on dierent paper
● Print watermarks on a document
ENWW Print tasks (Windows) 53
Print tasks (macOS)
How to print (macOS)
The following procedure describes the basic printing process for macOS.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then select other menus to adjust the print settings.
NOTE: The name of the item varies for dierent software programs.
4. Click the Print button.
Automatically print on both sides (macOS)
NOTE: This information applies to printers that include an automatic duplexer.
NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Layout menu.
NOTE: The name of the item varies for dierent software programs.
4. Select a binding option from the Two-Sided drop-down list.
5. Click the Print button.
Manually print on both sides (macOS)
NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Manual Duplex menu.
NOTE: The name of the item varies for dierent software programs.
4. Click the Manual Duplex box, and select a binding option.
5. Click the Print button.
6. Go to the printer, and remove any blank paper that is in Tray 1.
7. Retrieve the printed stack from the output bin and place it with the printed side facing down in the input
tray.
8. If prompted, select the appropriate control panel button to continue.
54 Chapter 4 Print ENWW
Print multiple pages per sheet (macOS)
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Layout menu.
NOTE: The name of the item varies for dierent software programs.
4. From the Pages per Sheet drop-down list, select the number of pages that you want to print on each sheet.
5. In the Layout Direction area, select the order and placement of the pages on the sheet.
6. From the Borders menu, select the type of border to print around each page on the sheet.
7. Click the Print button.
Select the paper type (macOS)
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Media & Quality menu or the Paper/Quality menu.
NOTE: The name of the item varies for dierent software programs.
4. Select from the Media & Quality or Paper/Quality options.
NOTE: This list contains the master set of options available. Some options are not available on all printers.
● Media Type: Select the option for the type of paper for the print job.
● Print Quality: Select the resolution level for the print job.
● Edge-To-Edge Printing: Select this option to print close to the paper edges.
5. Click the Print button.
Additional print tasks
Go to www.hp.com/support/ljE62655mfp, www.hp.com/support/ljE62665mfp, or www.hp.com/support/
ljE62675mfp.
Instructions are available for performing specic print tasks, such as the following:
● Create and use printing shortcuts or presets
● Select the paper size, or use a custom paper size
● Select the page orientation
● Create a booklet
● Scale a document to t a specic paper size
ENWW Print tasks (macOS) 55
● Print the rst or last pages of the document on dierent paper
● Print watermarks on a document
56 Chapter 4 Print ENWW
Store print jobs on the printer to print later or print privately
Introduction
The following information provides procedures for creating and printing documents that are stored on the
printer. These jobs can be printed at a later time or printed privately.
●
Create a stored job (Windows)
●
Create a stored job (macOS)
●
Print a stored job
●
Delete a stored job
●
Information sent to printer for Job Accounting purposes
Create a stored job (Windows)
Store jobs on the printer for private or delayed printing.
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then select Properties or Preferences (the name varies for
dierent software programs).
NOTE: The name of the button varies for dierent software programs.
NOTE: In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features
from what is described below for desktop applications. To access the print feature from a Start screen app,
complete the following steps:
● Windows 10: Select Print, and then select the printer.
● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
3. Click the Job Storage tab.
4. Select a Job Storage Mode option.
● Proof and Hold: Print and proof one copy of a job, and then print more copies.
● Personal Job: The job does not print until you request it at the printer control panel. For this job-
storage mode, you can select one of the Make Job Private/Secure options. If you assign a personal
identication number (PIN) to the job, you must provide the required PIN at the control panel. If you
encrypt the job, you must provide the required password at the control panel. The print job is deleted
from memory after it prints and is lost if the printer loses power.
● Quick Copy: Print the requested number of copies of a job and store a copy of the job in the printer
memory so you can print it again later.
● Stored Job: Store a job on the printer and allow other users to print the job at any time. For this job-
storage mode, you can select one of the Make Job Private/Secure options. If you assign a personal
identication number (PIN) to the job, the person who prints the job must provide the required PIN at
the control panel. If you encrypt the job, the person who prints the job must provide the required
password at the control panel.
ENWW Store print jobs on the printer to print later or print privately 57
5. To use a custom user name or job name, click the Custom button, and then enter the user name or the job
name.
Select which option to use if another stored job already has that name:
● Use Job Name + (1-99): Append a unique number to the end of the job name.
● Replace Existing File: Overwrite the existing stored job with the new one.
6. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the Print
button to print the job.
Create a stored job (macOS)
Store jobs on the printer for private or delayed printing.
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the printer.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
click the Job Storage menu.
4. In the Mode drop-down list, select the type of stored job.
● Proof and Hold: Print and proof one copy of a job, and then print more copies.
● Personal Job: The job does not print until someone requests it at the printer control panel. If the job
has a personal identication number (PIN), provide the required PIN at the control panel. The print job
is deleted from memory after it prints and is lost if the printer loses power.
● Quick Copy: Print the requested number of copies of a job and store a copy of the job in the printer
memory to print it again later.
● Stored Job: Store a job on the printer and allow other users to print the job at any time. If the job has a
personal identication number (PIN), the person who prints the job must provide the required PIN at
the control panel.
5. To use a custom user name or job name, click the Custom button, and then enter the user name or the job
name.
Select which option to use if another stored job already has that name.
● Use Job Name + (1-99): Append a unique number to the end of the job name.
● Replace Existing File: Overwrite the existing stored job with the new one.
6. If you selected the Stored Job or Personal Job option in step 4, you can protect the job with a PIN. Type a 4-
digit number in the Use PIN to Print eld. When other people attempt to print this job, the printer prompts
them to enter this PIN number.
7. Click the Print button to process the job.
58 Chapter 4 Print ENWW
Print a stored job
Use this procedure to print a document that is in a job storage folder on the printer.
1. From the Home screen on the printer control panel, select Print, and then select Print from Job Storage.
2. Under Stored Jobs to Print, select Choose, and then select the folder where the document is saved.
3. Select the document, and then touch Select.
If the document is private, enter the four-digit PIN in the Password eld, and then select OK.
4. To adjust the number of copies, select the box to the left of the Print button, and then select the number of
copies from the keypad that opens. Select the Close button to close the keypad.
5. Select Print to print the document.
Delete a stored job
You can delete documents that have been saved to the printer when they are no longer needed. You can also
adjust the maximum number of jobs for the printer to store.
●
Delete a job that is stored on the printer
●
Change the job storage limit
Delete a job that is stored on the printer
Follow these steps to delete a job that is stored in the printer memory.
1. From the Home screen on the printer control panel, select Print, and then select Print from Job Storage.
2. Select Choose, and then select the name of the folder where the job is stored.
3. Select the name of the job.
4. Select the Trash button to delete the job.
If the job is private or encrypted, enter the PIN or password, and then select OK.
5. Select Delete Jobs on the conrmation prompt.
Change the job storage limit
When a new job is stored in the printer memory, the printer overwrites any previous jobs with the same user and
job name. If a job is not already stored under the same user and job name, and the printer needs additional
space, the printer might delete other stored jobs starting with the oldest. Follow these steps to change the
number of jobs that the printer can store:
1. From the Home screen on the printer control panel, navigate to the Settings application, and then select
the Settings icon.
2. Open the following menus:
a. Copy/Print or Print
b. Manage Stored Jobs
c. Temporary Job Storage Limit
ENWW Store print jobs on the printer to print later or print privately 59
3. Use the keypad to enter the number of jobs that the printer stores.
4. Select Done to save the setting.
Information sent to printer for Job Accounting purposes
Printing jobs sent from drivers on the client (e.g., PC) may send personally identiable information to HP’s
Printing and Imaging devices. This information may include, but is not limited to, user name and client name
from which the job originated that may be used for job accounting purposes, as determined by the Administrator
of the printing device. This same information may also be stored with the job on the mass storage device (e.g.,
disk drive) of the printing device when using the job storage feature.
60 Chapter 4 Print ENWW
Mobile printing solutions
Introduction
HP oers multiple mobile printing solutions to enable easy printing to an HP printer from a laptop, tablet,
smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/
MobilePrinting.
NOTE: Update the printer rmware to ensure all mobile printing and ePrint capabilities are supported.
●
Wi-Fi Direct (wireless models only, with HP Jetdirect 3100w BLE/NFC/Wireless accessory installed)
●
HP ePrint via email
●
AirPrint
●
Android embedded printing
Wi-Fi Direct (wireless models only, with HP Jetdirect 3100w BLE/NFC/Wireless accessory
installed)
HP provides Wi-Fi, Wi-Fi Direct Print, Near Field Communication (NFC), and Bluetooth Low Energy (BLE) printing
for printers with a supported HP Jetdirect 3100w BLE/NFC/Wireless Accessory. This accessory is available as an
option for HP LaserJet printers that include a hardware-integration pocket (HIP).
Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing enable Wi-Fi capable (mobile) devices to make a wireless network
connection directly to the printer without using a wireless router.
The printer does not need to be connected to the network for this mobile walk-up printing to work.
Use Wi-Fi Direct Print to print wirelessly from the following devices or services:
● iPhone, iPad, or iPod touch using Apple AirPrint or the HP Smart app
● Android mobile devices using the Android embedded print solution or the HP Smart app
● PC and Mac devices using HP ePrint via email (requires HP Web Services to be enabled and the printer to be
registered with HP Connected)
● HP Roam
● Google Cloud Print
For more information on wireless printing, go to www.hp.com/go/wirelessprinting.
NFC and Wi-Fi Direct Print capabilities can be enabled or disabled from the printer control panel.
1. From the Home screen on the printer control panel, navigate to the Settings application, and then select
the Settings icon.
2. Open the following menus:
a. Networking
b. Wi-Fi Direct
c. Status
3. Select On, and then select OK to enable wireless printing.
ENWW Mobile printing solutions 61
NOTE: In environments where more than one model of the same printer is installed, it might be helpful to
provide each printer a unique Wi-Fi Direct Name for easier printer identication for Wi-Fi Direct printing. The
wireless network names, e.g., Wi-Fi, Wi-Fi Direct, etc. are available on the Information screen by pressing or
touching the Information button on the printer control panel, and then selecting the Network option or the
Wireless option.
Complete the following procedure to change the printer Wi-Fi Direct name:
1. From the Home screen on the printer control panel, navigate to the Settings application, and then select
the Settings icon.
2. Open the following menus:
a. Networking
b. Wi-Fi Direct
c. Wi-Fi Direct name
3. Use the keypad to change the name in the Wi-Fi Direct Name text eld. Select OK.
HP ePrint via email
Use HP ePrint to print documents by sending them as an email attachment to the printer's email address from
any email enabled device.
To use HP ePrint, the printer must meet these requirements:
● The printer must be connected to a wired or wireless network and have Internet access.
● HP Web Services must be enabled on the printer, and the printer must be registered with HP Connected.
Follow this procedure to enable HP Web Services and register with HP Connected:
1. Open the HP Embedded Web Server (EWS):
a. Find the printer IP address. On the printer control panel, press the button, and then use the arrow
keys to select the Ethernet menu. Press the OK button to open the menu and display the IP
address or host name.
b. From a computer on the same network as the printer, open a web browser. In the address line, type
the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on
the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be
safe, select the option to continue to the website. Accessing this website will not harm the computer.
2. Click the HP Web Services tab.
3. Select the option to enable Web Services.
NOTE: Enabling Web Services might take several minutes.
4. Go to www.hpconnected.com to create an HP ePrint account and complete the setup process.
62 Chapter 4 Print ENWW
AirPrint
Direct printing using Apple’s AirPrint is supported for iOS and from Mac computers running macOS 10.7 Lion and
newer. Use AirPrint to print directly to the printer from an iPad, iPhone (3GS or later), or iPod touch (third
generation or later) in the following mobile applications:
● Mail
● Photos
● Safari
● iBooks
● Select third-party applications
To use AirPrint, the printer must be connected to the same network (sub-net) as the Apple device. For more
information about using AirPrint and about which HP printers are compatible with AirPrint, go to
www.hp.com/go/MobilePrinting.
NOTE: Before using AirPrint with a USB connection, verify the version number. AirPrint versions 1.3 and earlier
do not support USB connections.
Android embedded printing
HP's built-in print solution for Android and Kindle enables mobile devices to automatically nd and print to HP
printers that are either on a network or within wireless range for Wi-Fi Direct printing.
The print solution is built into the many versions of the operating system.
NOTE: If printing is not available on your device, go to the Google Play > Android apps and install the HP Print
Service Plugin.
For more information on how to use Android embedded printing and which Android devices are supported, go to
www.hp.com/go/MobilePrinting.
ENWW Mobile printing solutions 63
Print from a USB ash drive
Introduction
This printer features easy-access USB printing, for quickly printing les without sending them from a computer.
The printer accepts standard USB ash drives in the USB port near the control panel. The control panel USB port
supports the following types of les:
– .pdf
– .prn
– .pcl
– .ps
– .cht
●
Enable the USB port for printing
●
Print USB documents
Enable the USB port for printing
The USB port is disabled by default. Before using this feature, enable the USB port. Use one of the following
methods to enable the port:
Method one: Enable the USB port from the printer control panel menus
1. From the Home screen on the printer control panel, navigate to the Settings application, and then select
the Settings icon.
2. Open the following menus
a. Copy/Print or Print
b. Enable Print From USB Drive
3. Select the Enabled option.
Method two: Enable the USB port from the HP Embedded Web Server (network-connected printers only)
1. Find the printer IP address: From the Home screen on the printer control panel, select the Information
icon, and then select the Network icon to display the IP address or host name.
2. Open a web browser, and in the address line, type the IP address exactly as it displays on the printer control
panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a There is a problem with this website’s security certicate message
when attempting to open the EWS, click Continue to this website (not recommended).
Choosing Continue to this website (not recommended) will not harm the computer while navigating within
the EWS for the HP printer.
64 Chapter 4 Print ENWW
3. Select the Copy/Print tab for multi-function printer models, or the Print tab for single-function printer
models.
4. In the left menu, select Print from USB Drive Settings.
5. Select Enable Print from USB Drive.
6. Click Apply.
Print USB documents
1. Insert the USB ash drive into the easy-access USB port.
NOTE: The port might be covered. For some printers, the cover ips open. For other printers, pull the
cover straight out to remove it.
2. From the Home screen on the printer control panel, select Print, and then select Print from USB Drive.
3. Select Choose, select the name of the document to print, and then select Select.
NOTE: The document might be in a folder. Open folders as necessary.
4. To adjust the number of copies, select the eld for the number of copies. Use the keypad to enter the
number of copies to print.
5. Select Print to print the document.
ENWW Print from a USB ash drive 65
Print using high-speed USB 2.0 port (wired)
Enable the high-speed USB port for printing
This printer features a high-speed USB 2.0 port for wired USB printing. The port is located in the interface ports
area on the back of the printer and is disabled by default. Use one of the following methods to enable the port.
Once the port is enabled, install the product software in order to print using this port.
Method one: Enable the high-speed USB 2.0 port from the printer control panel menus
1. From the Home screen on the printer control panel, navigate to the Settings application, and then select
the Settings icon.
2. Open the following menus
a. General
b. Enable Device USB
3. Select the Enabled option.
Method two: Enable the high-speed USB 2.0 port from the HP Embedded Web Server (network-connected printers only)
1. Find the printer IP address: From the Home screen on the printer control panel, select the Information
icon, and then select the Network icon to display the IP address or host name.
2. Open a web browser, and in the address line, type the IP address exactly as it displays on the printer control
panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a There is a problem with this website’s security certicate message
when attempting to open the EWS, click Continue to this website (not recommended).
Choosing Continue to this website (not recommended) will not harm the computer while navigating within
the EWS for the HP printer.
3. Select the Security tab.
4. On the left side of the screen, select General Security.
5. Scroll down to the Hardware Ports and select the check box to enable both of the items:
● Enable Device USB
● Enable Host USB plug and play
6. Click Apply.
66 Chapter 4 Print ENWW
5 Copy
●
Make a copy
●
Copy on both sides (duplex)
●
Additional options when copying
●
Additional copy tasks
For more information
The following information is correct at the time of publication.
For video assistance, see www.hp.com/videos/LaserJet.
For current information, see www.hp.com/support/ljE62655mfp, www.hp.com/support/ljE62665mfp, or
www.hp.com/support/ljE62675mfp.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW 67
Make a copy
Follow these steps to make a copy from the scanner glass or the document feeder.
1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust
the paper guides to t the size of the document.
2. From the Home screen on the printer control panel, select Copy.
3. Select settings from the Sides menu and the Color/Black menu (color printers), and then select Done.
4. If you are using a Quick Set, select Load under Quick Sets and Defaults. Select the Quick Set from the list,
and then select Load in the lower right corner.
NOTE: Quick Sets are predened copy settings for various types of output, such as Text, Photograph, and
High Quality.
5. To adjust settings, such as Reduce/Enlarge and Content Orientation, select Options in the lower left corner,
and then select the settings from the Options menus. Select Done if prompted.
6. Optional Preview: Touch the right pane of the screen to preview the document. You can use the Expand and
Collapse buttons on the left side of the preview pane to expand and collapse the preview screen.
Table 5-1 Preview pane controls
Expand button Collapse button
Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or
remove pages.
Table
5-2 Preview buttons
Button Description
Toggle between the two-page view and the thumbnail view. More options are available in the
thumbnail view than in the two-page view.
Zoom in or out on the selected page.
NOTE: Select only one page at a time to use these buttons.
68 Chapter 5 Copy ENWW
Table 5-2 Preview buttons (continued)
Button Description
Rotate the page 180 degrees.
NOTE: This button is available only in the thumbnail view.
Delete the selected pages.
NOTE: This button is available only in the thumbnail view.
Rearrange the pages within the document. Select one or more pages and move them to the left or
right.
NOTE: These buttons are available only in the thumbnail view.
Add a page to the document. The printer prompts you to scan additional pages.
Clear the changes made in the preview and start over.
7. To adjust the number of copies, touch the box to the left of the Copy button, and then select the number of
copies from the keypad that opens. Select the Close button to close the keypad.
8. When the document is ready, select Copy to begin copying.
ENWW Make a copy 69
Copy on both sides (duplex)
1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust
the paper guides to t the size of the document.
2. From the Home screen on the printer control panel, select Copy.
3. Select the arrow under Sides to view available options.
4. In the Original Sides section, select the option that describes the original document:
● Use 1-sided for originals that are printed on one side of the page.
● Use 2-sided for originals that are printed on both sides of the page.
● Enable or disable Pages Flip Up to determine on which edge of the page a 2-sided original ips.
5. In the Output Sides section, select one of these options:
● Match original: The output will match the format of the original. For example, if the original is 1-sided,
the output will be 1-sided. However, if the administrator has restricted 1-sided printing and the
original is 1-sided, the output will be 2-sided book-style.
NOTE: This feature is not available for all rmware versions. You might need to update the printer
rmware to use this feature.
● 1-sided: The output will be 1-sided. However, if the administrator has restricted 1-sided printing, the
output will be 2-sided book-style.
● 2-sided: The output will be 2-sided.
● Enable or disable Pages Flip Up to determine on which edge of the page the 2-sided output ips.
6. Select Done.
7. Adjust any other settings as needed. Select Done for each setting if prompted.
8. Optional Preview: Touch the right pane of the screen to preview the document. You can use the Expand and
Collapse buttons on the left side of the preview pane to expand and collapse the preview screen.
Table
5-3 Preview pane controls
Expand button Collapse button
Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or
remove pages.
70 Chapter 5 Copy ENWW
Table 5-4 Preview buttons
Button Description
Toggle between the two-page view and the thumbnail view. More options are available in the
thumbnail view than in the two-page view.
Zoom in or out on the selected page.
NOTE: Select only one page at a time to use these buttons.
Rotate the page 180 degrees.
NOTE: This button is available only in the thumbnail view.
Delete the selected pages.
NOTE: This button is available only in the thumbnail view.
Rearrange the pages within the document. Select one or more pages and move them to the left or
right.
NOTE: These buttons are available only in the thumbnail view.
Add a page to the document. The printer prompts you to scan additional pages.
Clear the changes made in the preview and start over.
9. To adjust the number of copies, touch the box to the left of the Copy button, and then select the number of
copies from the keypad that opens. Select the Close button to close the keypad.
10. When the document is ready, select Copy to begin copying.
ENWW Copy on both sides (duplex) 71
Additional options when copying
The following settings are available in the Options list when copying.
NOTE: The following list contains the master set of options available for HP Enterprise MFP printers. Some
options are not available on all printers.
Table 5-5 Copy options
Option Description
Number of Copies Specify the number of copies to make.
Load and Save Settings Load Quick Set: Load copy settings from a saved Quick Set.
NOTE: Use the HP Embedded Web Server to create and save Quick Sets.
Save Defaults: Save the current settings in the Options list as default settings for future copy jobs.
Sides Specify whether the original document is printed on one side or both sides, and whether the copies are
to be printed on one side or both sides.
Color/Black
For color printers only.
Staple
For printers with automatic
nishing accessories only. This
feature does not apply to
printers with convenience
staplers.)
Scan Mode Standard Document: Scan a page or stack of pages through the document feeder, or individually on the
Reduce/Enlarge Scale the size of the scanned document up or down.
Original Size Specify the paper size for the original document.
Paper Selection Specify the paper size and type for the copies.
Booklet Format and rearrange original scanned images into pages that print as a booklet.
Content Orientation Specify whether the original document is printed in Portrait or Landscape orientation.
Specify whether copies are to be printed in color, black and gray, or black only.
Specify the placement of staples.
atbed glass.
Book Mode: Scan an open book and output each page of the book onto dierent pages.
2-sided ID Copy: Scan each side of an identication card on the atbed glass and output them onto one
page. After scanning the rst side, the printer prompts to place the second side in the correct position
on the glass.
Pages per Sheet Copy multiple sheets of paper onto a single sheet. Select one, two, or four pages per sheet.
Output Bin
For printers with multiple output
bins only.
Specify which output bin to use for the job when the printer output bins are congured for mailbox
mode.
NOTE: This option does not appear when the output bins are congured for stacker mode or
function-separator mode.
72 Chapter 5 Copy ENWW
Table 5-5 Copy options (continued)
Option Description
Paper Path
For printers that have an option
to ip pages inside the paper
path.
Image Adjustment Sharpness: Clarify or soften the image. For example, increasing the sharpness could make text appear
Optimize Text/Picture Optimize the job for the type of image being scanned: text, graphics, or photos.
Edge-to-Edge Scan and print a copy closer to the edge of the page than is normally allowed. Printing close to the
Erase Edges Remove blemishes, such as dark borders or staple marks, by cleaning the edges of the scanned image.
Collate Assemble each set of pages in the same order as the original document when making multiple copies
Select a specic paper path:
Face-up (straightest path): Pages output to the bin in the opposite order that they were placed in the
document feeder.
Face-down (correct order): Pages are stacked in the same order as they were placed in the document
feeder.
crisper, but decreasing it could make photos appear smoother.
Darkness: Increase or decrease the amount of white and black used in colors in scanned images.
Contrast: Increase or decrease the dierence between the lightest and the darkest color on the page.
Background Cleanup: Remove faint colors from the background of scanned images. For example, if the
original document is printed on colored paper, use this feature to lighten the background without
aecting the darkness of the image.
Automatic Tone: Available for Flow printers only. The printer automatically adjusts the Darkness,
Contrast, and Background Cleanup settings to the most appropriate for the scanned document.
edge can result in some print-quality issues.
of a document.
Automatically Straighten
NOTE: Available on Flow
models only.
This feature is not available for
all rmware versions. You might
need to update the printer
rmware to use this feature.
Blank Page Suppression
NOTE: This feature is not
available for all rmware
versions. You might need to
update the printer rmware to
use this feature.
Multi-feed Detection Enable or disable multi-feed detection. When enabled, scanning stops when the printer detects more
Automatically straighten a scanned image.
Exclude blank pages in the original document from scanned images. This feature is useful for scanning
pages printed on both sides to eliminate blank pages in the resulting scanned document.
than one page at a time being fed in the document feeder. When disabled, scanning continues when a
multi-feed is detected, to allow scanning pages that are stuck together, originals with self-adhesive
notes on them, or thick paper.
ENWW Additional options when copying 73
Additional copy tasks
Go to www.hp.com/support/ljE62655mfp, www.hp.com/support/ljE62665mfp, or www.hp.com/support/
ljE62675mfp.
Instructions are available for performing specic copy tasks, such as the following:
● Copy or scan pages from books or other bound documents
● Copy mixed-size documents
●
Copy or scan both sides of an identication card
● Copy or scan a document into a booklet format
74 Chapter 5 Copy ENWW
6 Scan
●
Set up Scan to Email
●
Set up Scan to Network Folder
●
Set up Scan to SharePoint® (Flow models only)
●
Set up Scan to USB Drive
●
Scan to email
●
Scan to job storage
●
Scan to network folder
●
Scan to SharePoint
●
Scan to USB drive
●
Additional options when scanning
●
HP JetAdvantage business solutions
●
Additional scan tasks
For more information
The following information is correct at the time of publication.
For video assistance, see www.hp.com/videos/LaserJet.
For current information, see www.hp.com/support/ljE62655mfp, www.hp.com/support/ljE62665mfp, or
www.hp.com/support/ljE62675mfp.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW 75
Set up Scan to Email
●
Introduction
●
Before you begin
●
Step one: Access the HP Embedded Web Server (EWS)
●
Step two: Congure the Network Identication settings
●
Step three: Congure the Scan to Email feature
●
Step four: Congure the Quick Sets (optional)
●
Step ve: Set up Scan to Email to use Oice 365 Outlook (optional)
Introduction
The printer has a feature that enables it to scan a document and send it to one or more email addresses. To use
this scan feature, the printer must be connected to a network; however, the feature is not available until it has
been congured. There are two methods for conguring Scan to Email, the Scan to Email Setup Wizard for basic
and Email Setup for advanced. Use the following information to set up the Scan to Email feature.
Before you begin
To set up the Scan to Email feature, the printer must have an active network connection.
Administrators need the following information before beginning the conguration process.
● Administrative access to the printer
● DNS suix (e.g., companyname.com)
● SMTP server (e.g., smtp.mycompany.com)
NOTE: If you do not know the SMTP server name, SMTP port number, or authentication information,
contact the email/Internet service provider or system administrator for the information. SMTP server
names and port names are typically found by doing an Internet search. For example, use terms like "Gmail
smtp server name" or "Yahoo smtp server name" to search.
● SMTP server authentication requirements for outgoing email messages, including the user name and
password used for authentication, if applicable.
NOTE: Consult your email service provider's documentation for information on digital sending limits for your
email account. Some providers may temporarily lock your account if you exceed your sending limit.
Step one: Access the HP Embedded Web Server (EWS)
1. From the Home screen on the printer control panel, touch the Information icon, and then touch the
Network
icon to display the IP address or host name.
76 Chapter 6 Scan ENWW
2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the
printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be safe,
select the option to continue to the website. Accessing this website will not harm the computer.
Step two: Congure the Network Identication settings
NOTE: Conguring email setup on the Networking tab is an advanced process and might require the assistance
of a system administrator.
1. Using the EWS top navigation tabs, click Networking.
NOTE: For conguring the network settings for use with Oice 365, see "Step ve: Set up Scan to Email to
use Oice 365 Outlook (optional)."
2. In the left navigation pane, click TCP/IP Settings. A username/password might be required to access the
Network Identication tab of the EWS.
3. On the TCP/IP Settings dialog, click the Network Identication tab.
4. If DNS is required on the network, in the TCP/IP Domain Suix area, verify that the DNS suix for the email
client being used is listed. DNS suixes have this format: companyname.com, gmail.com, etc.
NOTE: If the Domain Name suix is not set up, use the IP address.
5. Click Apply.
6. Click OK.
ENWW Set up Scan to Email 77
Step three: Congure the Scan to Email feature
The two options for conguring Scan to Email are the Email Setup Wizard for basic conguration and Email Setup
for advanced conguration. Use the following options to congure the Scan to Email feature:
●
Method one: Basic conguration using the Email Setup Wizard
●
Method two: Advanced conguration using the Email Setup
Method one: Basic conguration using the Email Setup Wizard
This option opens the Email Setup Wizard in the HP Embedded Web Server (EWS) for basic conguration.
1. Using the EWS top navigation tabs, click Scan/Digital Send.
2. In the left-navigation pane, click Email and Scan to Network Folder Quick Setup Wizards.
3. In the Email and Scan to Network Folder Quick Setup Wizards dialog, click the Email Setup link.
NOTE: If a message displays indicating that the Scan to Email feature is disabled, click Continue to
proceed with the conguration and enable the Scan to Email feature upon completion.
4. On the Congure Email Servers (SMTP) dialog, select one of the following options and complete the steps:
Option one: Use a server already in use by another function
▲ Select Use a server already in use by another function, and then click Next.
78 Chapter 6 Scan ENWW
Option two: Search network for outgoing email server
NOTE: This option nds outgoing SMTP servers inside your rewall only.
a. Select Search the network for outgoing email servers, and then click Next.
b. Select the appropriate server from the Congure Email Server (SMTP) list, and then click Next.
c. Select the option that describes the server’s authentication requirements:
– Server does not require authentication: Select Server does not require authentication, and then
Next.
click
-OR-
– Server requires authentication: From the drop-down list, select an authentication option:
○ Use credentials of user to connect after Sign In at the control panel: Select Use credentials
of user to connect after Sign In at the control panel, and then click Next.
-OR-
○ Always use these credentials: Select Always use these credentials, enter the User name
and Password, and then click Next.
Option three: Add SMTP server
a. Select Add SMTP server
b. Enter the Server Name and Port Number, and then click Next.
NOTE: In most cases, the default port number does not need to be changed.
NOTE: If you are using a hosted SMTP service such as Gmail, verify the SMTP address, port number,
and SSL settings from the service provider’s website or other sources. Typically, for Gmail, the SMTP
address is smtp.gmail.com, port number 465, and the SSL should be enabled.
Please refer to online sources to conrm these server settings are current and valid at the time of
conguration.
c. Select the appropriate server authentication option:
– Server does not require authentication: Select Server does not require authentication, and then
click Next.
-OR-
– Server requires authentication: Select an option from the Server requires authentication drop-
down list:
○ Use credentials of user to connect after Sign In at the control panel: Select Use credentials
of user to connect after Sign In at the control panel, and then click Next.
-OR-
○ Always use these credentials: Select Always use these credentials, enter the User name
and Password, and then click Next.
5. On the Congure Email Settings dialog, enter the following information about for the sender’s email
address, and then click Next.
ENWW Set up Scan to Email 79
NOTE: When setting up the From, Subject, and Message elds, if the User editable check box is
unchecked, users will not be able to edit those elds at the printer control panel when sending an email.
Option Description
From
(Required)
Subject
(Optional)
Message
(Optional)
Select one of the following options from the From drop-down list:
● User’s address (sign-in required)
● Default From: Enter a default email address and display name in the Default From Email
Address and Default Display Name elds
NOTE: Create an email account for the printer, and use this address for the default
email address.
NOTE: Congure the email feature so that users must sign in before using it. This
prevents users from sending an email from an address that is not their own.
Provide a default subject line for the email messages.
Create a custom message.
To use this message for all emails sent from the printer, clear the User editable check box for
Message.
6. In the Congure File Scan Settings area, set the default scanning preferences, and then click Next.
Option Description
File Type Select the default le type that the for the scanned document:
● PDF
● JPEG
● TIFF
● MTIFF
● XPS
● PDF/A
Color/Black Select the default color setting for the scanned document:
● Color
● Black
● Black/Gray
● Automatically detect
80 Chapter 6 Scan ENWW
Option Description
Quality and File Size Select the default output quality for the scanned document:
● Low (small le)
● Medium
● High (large le)
Resolution Select the default scan resolution for the scanned document:
● 75 dpi
● 150 dpi
● 200 dpi
● 300 dpi
● 400 dpi
● 600 dpi
7. Review the Summary area, and then click Finish to complete the setup.
Method two: Advanced conguration using the Email Setup
1. Using the EWS top navigation tabs, click Scan/Digital Send, and then click Email Setup in the left navigation
pane.
NOTE: By default, the Email Setup page displays the basic settings for Scan to Email setup. To access
additional settings, click the Advanced Settings button at the bottom of the page.
2. On the Email Setup dialog, select the Enable Scan to Email check box. If this check box is not selected, the
feature is unavailable at the printer control panel.
3. In the Outgoing Email Servers (SMTP) area, complete the steps for one of the following options:
ENWW Set up Scan to Email 81
● Select one of the displayed servers
● Click Add to start the SMTP wizard.
1. In the SMTP wizard, select one of the following options:
○ Option one: I know my SMTP server address or host name: Enter the address of an SMTP
server, and then click Next
○ Option two: If you do not know the address of the SMTP server, select Search network for
outgoing email server, and then click Next. Select the server, and then click Next.
NOTE: If an SMTP server was already created for another printer function, the Use a server
already in use by another function option displays. Select this option, and then congure it to be
used for the email function.
2. On the Set the basic information necessary to connect to the server dialog, set the options to
use, and then click Next.
NOTE: Some servers have problems sending or receiving emails that are larger than 5
megabytes (MB). These problems can be prevented by entering a number in Split emails if larger
than (MB).
NOTE: In most cases, the default port number does not need to be changed. However, when
using the Enable SMTP SSL Protocol option, port 587 must be used.
NOTE: If you are using Google™ Gmail for email service, select the Enable SMTP SSL Protocol
check box. Typically, for gmail, the SMTP address is smtp.gmail.com, port number 465, and the
SSL should be enabled.
Please refer to online sources to conrm these server settings are current and valid at the time
of conguration.
3. On the Server Authentication Requirements dialog, select the option that describes the server’s
authentication requirements:
○ Server does not require authentication, and then click Next.
○ Server requires authentication
○ From the drop-down box, select Use credentials of user to connect after Sign In at
the control panel, and then click Next.
○ From the drop-down box, select Always use these credentials, enter the Username
and Password, and then click Next.
NOTE: If using a signed-in user's credentials, set email to require sign in by the user on the
printer control panel. Deny device guest access to email by clearing the check box for email in
the Device Guest column in the Sign in and Permission Policies area on the Access Control dialog
of the Security tab. The icon in the check box changes from a check mark to a lock.
4. On the Server Usage dialog, choose the printer functions that will send email through this SMTP
server, and then click the Next button.
NOTE: If the server requires authentication, a user name and password for sending automatic
alerts and reports from the printer will be required.
82 Chapter 6 Scan ENWW
5. On the Summary and Test dialog, enter a valid email address in the Send test email to: eld, and
then click Test.
6. Verify that all of the settings are correct, and then click Finish to complete the outgoing email
server set up.
4. In the Address and Message Field Control area, enter a From: setting and any of the other optional settings.
Address and Message Field Control settings:
Feature Description
1
Address Field Restrictions
Specify whether users must select an email address from an address book or whether users are
allowed to enter in an email address manually.
CAUTION: If Users must select from address book is selected, and any of the address elds are
also set as User editable, changes to those editable elds also change the corresponding values in
the address book.
To prevent users from changing contacts in the Address Book at the printer control panel, go to
the Access Control page on the Security tab, and deny Device Guest access to address book
modications.
Allow invalid email address
1
formats
User editable To use the Default From address and Default Display Name for all emails sent from this printer
Default From: and Default
Display Name:
1
To:
1
CC:
1
BCC:
Subject: Provide a default subject line for the email messages.
Message: Create a custom message. To use this message for all emails sent from the printer, clear or do not
1
This setting is available only on the Advanced Settings page.
Select to allow an invalid email address format.
(unless a user is signed in), do not select the User editable check box.
When setting up the address elds, if the User editable check box is unchecked, users will not be
able to edit those elds at the printer control panel when sending an email. For send-to-me
functionality, clear the User editable check boxes for all of the address elds, including the From:
To: CC:, and BCC: elds, and then set that user's send email From: their own email address and To:
their own email address.
Provide an email address and name to use for the From: address for the email message.
NOTE: Create an email account for the printer, and use this address for the default email
address.
NOTE: Congure the email feature so that users must sign in before using it. This prevents users
from sending an email from an address that is not their own.
Provide a To (recipient) email address for emails.
Provide a CC email address for emails.
Provide a BCC email address for emails.
select the User editable check box for Message:.
5. In the Signing and Encryption area, set the signing and encryption preferences.
NOTE: These settings are available only on the Advanced Settings page.
Signing and Encryption settings:
ENWW Set up Scan to Email 83
Feature Description
Signing Select whether to sign the security certicate.
Select the User editable check box to make this setting editable at the printer control panel.
Hashing Algorithm Select the algorithm to use for signing the certicate.
Encryption Select whether to encrypt the email.
Select the User editable check box to make this setting editable at the printer control panel.
Encryption Algorithm Select the algorithm to use for encrypting the email.
Attribute for Recipient Public
Key
Use the recipient public key
certicate to verify the
recipient
Enter which attribute to use to retrieve the recipient’s public key certicate from LDAP.
Select this setting to use the recipient’s public key certicate to verify the recipient.
6. In the Notication area, select when users will receive notications about sent emails. The default setting is
using the signed in user's email address. If the recipient email address is blank, no notication is sent.
7. In the Scan Settings area, set the default scanning preferences.
NOTE: These settings are available only on the Advanced Settings page.
Scan settings:
Feature Description
Original Size Select the page size of the original document.
Original Sides Select whether the original document is single-sided or double-sided.
Optimize Text/Picture Select to optimize for the output of a particular type of content.
Content Orientation Select the way the content of the original document is placed on the page: Portrait or Landscape.
Background Cleanup Select a value to remove faint images from the background or to remove a light background color.
Darkness Select a value to adjust the darkness of the le.
Contrast Select a value to adjust the contrast of the le.
Sharpness Select a value to adjust the sharpness of the le.
Image Preview Select whether to require or make optional a displayed preview of the job or to disable a preview.
Cropping Options Select whether or not to allow a job to be cropped and the type of cropping option.
Erase Edges Select this setting to specify the width of edge margins to be erased, in either inches or
millimeters, for the front side and back side of a job.
8. In the File Settings area, set the default le settings preferences.
File settings:
Feature
File Name Prex
1
Description
Set the default le name prex used for les saved to a network folder.
84 Chapter 6 Scan ENWW
Feature Description
File Name Default le name for the le to be saved.
Select the User editable check box to make this setting editable at the printer control panel.
File Name Suix
1
Set the default le name suix used for les saved to a network folder.
Duplicate lename suix default [lename]_YYYYMMDDT
File Name Preview
1
File Numbering Format
1
Enter a le name, and then click the Update Preview button.
Select a le name format for when the job is divided into multiple les.
Add numbering when job has
just one le (ex. _1–1)
1
Select this setting to add numbering to a le name when the job is only one le instead of multiple
les.
File Type Select the le format for the saved le.
Select the User editable check box to make this setting editable at the printer control panel.
High Compression (smaller
1
le)
PDF encryption
1
Select this setting to compress the scanned le, which reduces the le size. However, the scanning
process for a High compression le might take longer than for a Normal compression le.
If the le type is PDF, then this option encrypts the output PDF le. A password must be specied
as part of the encryption. The same password must be used to open the le. The user will be
prompted to enter a password prior to scanning their job if one has not been set prior to pressing
start.
Resolution Set the resolution for the le. Higher resolution images have more dots per inch (dpi), so they
show more detail. Lower resolution images have fewer dots per inch and show less detail, but the
le size is smaller.
Quality and File Size Select the quality for the le. Higher-quality images require a larger le size than lower-quality
images, and they take more time to send.
Color/Black Specify whether copies are to be printed in color, black and gray, or black only.
Suppress blank pages
Create Multiple Files
1
1
If the Suppress blank pages option is enabled, blank pages will be ignored.
Select this setting to scan pages into separate les based on a predetermined maximum number
of pages per le.
1
This setting is available only on the Advanced Settings page.
9. Review the selected options to verify that they are accurate, and then click Apply to complete the setup.
Step four: Congure the Quick Sets (optional)
Quick Sets are optional short-cut jobs that can be accessed on the main Home screen or within the Quick Sets
application at the printer.
1. In the Email Setup area of the left navigation pane, click Quick Sets.
2. Select one of the following options:
● Select an existing Quick Set under Quick Sets Application in the table.
-OR-
● Click Add to start the Quick Set Wizard.
3. If you selected Add, the Quick Sets Setup page opens. Complete the following information:
ENWW Set up Scan to Email 85
● Quick Set Name: Enter a title for the new Quick Set.
● Quick Set Description: Enter a description of the Quick Set.
● Quick Set Start Option: To set how the Quick Set starts, click either Enter application, then user
presses Start or Start instantly when selected from the Home Screen.
4. Dene the following settings for the Quick Set: Address and Message Field Control, Signing and Encryption,
Notication, Scan Settings, File Settings.
5. Click Finish to save the Quick Set.
Step ve: Set up Scan to Email to use Oice 365 Outlook (optional)
Introduction
Microsoft Oice 365 Outlook is a cloud-based email system provided by Microsoft which uses Microsoft's Simple
Mail Transfer Protocol (SMTP) server to send or receive emails. Complete the following to enable the printer to
send an email with an Oice 365 Outlook account from the control panel.
NOTE: You must have an email address account with Oice 365 Outlook to congure the settings in the EWS.
Congure the outgoing email server (SMTP) to send an email from an Oice 365 Outlook account
1. Using the EWS top navigation tabs, click Networking.
2. In the left navigation pane, click TCP/IP Settings.
3. In the TCP/IP Settings area, click the Network Identication tab.
4. If DNS is required on the network, in the TCP/IP Domain Suix area, verify that the DNS suix for the email
client being used is listed. DNS suixes have this format: companyname.com, Gmail.com, etc.
NOTE: If the Domain Name suix is not set up, use the IP address.
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5. Click Apply.
6. Click the Scan/Digital Send tab.
7. On the left navigation pane, click Email Setup.
8. On the Email Setup page, select the Enable Scan to Email check box. If this check box is not available, the
feature is unavailable at the printer control panel.
9. In the Outgoing Email Servers (SMTP) area, click Add to start the SMTP wizard.
10. In the I know my SMTP server address or host name eld, type smtp.onoice.com, and then click Next.
11. On the Set the basic information necessary to connect to the server dialog, in the Port Number eld, type
587.
NOTE: Some servers have problems sending or receiving emails that are larger than 5 megabytes (MB).
These problems can be prevented by entering a number in Split emails if larger than (MB).
12. Select the Enable SMTP SSL Protocol check box, and then click Next.
13. On the Server Authentication Requirements dialog, complete the following information:
a. Select Server requires authentication.
b. From the drop-down list, select Always use these credentials
c. In the Username eld, type the Oice 365 Outlook email address.
d. In the Password eld, type the Oice 365 Outlook account password, and then click Next.
14. On the Server Usage dialog, choose the printer functions that will send email through this SMTP server, and
then click the Next button.
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15. On the Summary and Test dialog, enter a valid email address in the Send test email to: eld, and then click
Test.
16. Verify that all of the settings are correct, and then click Finish to complete the outgoing email server set up.
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Set up Scan to Network Folder
●
Introduction
●
Before you begin
●
Step one: Access the HP Embedded Web Server
●
Step two: Set up Scan to Network Folder
Introduction
This document explains how to enable and congure the Scan to Network Folder function. The printer has a
feature that enables it to scan a document and save it to a network folder. To use this scan feature, the printer
must be connected to a network; however, the feature is not available until it has been congured. There are two
methods for conguring Scan to Network Folder, the Save to Network Folder Setup Wizard for basic setup and
Save to Network Folder Setup for advanced setup.
Before you begin
NOTE: To set up the Scan to Network Folder feature, the printer must have an active network connection.
Administrators need the following items before beginning the conguration process.
● Administrative access to the printer
● The fully-qualied domain name (FQDN) (e.g., \\servername.us.companyname.net\scans) of the
destination folder OR the IP address of the server (e.g., \\16.88.20.20\scans).
NOTE: The use of the term "server" in this context refers to the computer where the shared folder resides.
Step one: Access the HP Embedded Web Server
1. From the Home screen on the printer control panel, touch the Information icon, and then touch the
Network icon to display the IP address or host name.
2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the
printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be safe,
select the option to continue to the website. Accessing this website will not harm the computer.
Step two: Set up Scan to Network Folder
Method one: Use the Scan to Network Folder Wizard
This option opens the setup wizard that is in the HP Embedded Web Server (EWS) for the printer. The setup
wizard includes the options for basic conguration.
1. Using the EWS top navigation tabs, click Scan/Digital Send tab.
2. In the left-navigation pane, click Email and Scan to Network Folder Quick Setup Wizards.
3. Click the Save to Network Folder Quick Set Wizard link.
ENWW Set up Scan to Network Folder 89
4. On the Add or Remove a Save to Network Folder Quick Set dialog, click Add.
NOTE: Quick Sets are short-cut jobs that can be accessed on the printer Home screen or within the Quick
Sets application.
NOTE: The Save to Network Folder feature can be minimally congured without creating a quick set.
However, without the quick set, users must enter the destination folder information at the control panel for
each scan job. A quick set is required to include Save to Network Folder metadata.
5. On the Add Folder Quick Set dialog, complete the following information:
a. In the Quick Set Title eld, type a title.
NOTE: Name the Quick Set something that users can understand quickly (e.g., "Scan and save to a
folder").
b. In the Quick Set Description eld, type a description explaining what the Quick Set will save.
c. Click Next.
6. On the Congure Destination Folder dialog, complete the following information:
a. In the UNC Folder Path eld, type a folder path where the scan will go.
The folder path can either be the fully-qualied domain name (FQDN) (e.g., \
\servername.us.companyname.net\scans) or the IP address of the server (e.g., \\16.88.20.20\scans).
Be sure that the folder path (e.g., \scans) follows the FQDN or IP address.
NOTE: The FQDN can be more reliable than the IP address. If the server gets its IP address via DHCP,
the IP address can change. However, the connection with an IP address might be faster because the
printer does not need to use DNS to nd the destination server.
b. From the Authentication Settings drop-down, select one of the following options:
● Use credentials of user to connect after Sign In at the control panel
● Always use these credentials
NOTE: If Always use these credentials is selected, a user name and password must be entered
in the corresponding elds, and the printer’s access to the folder must be veried by clicking
Verify Access.
c. In the Windows Domain eld, type the Windows domain.
TIP: To nd the Windows domain in Windows 7, click Start, click Control Panel, and then click
System.
To nd the Windows domain in Windows 8, click Search, enter System in the search box, and then click
System.
The domain is listed under Computer name, domain, and workgroup settings.
d. Click Next.
7. On the Congure File Scan Settings dialog, set the default scanning preferences for the Quick Set, and then
click Next.
8. Review the Summary dialog, and then click Finish.
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