QuickSpecs
HP EliteDisplay E324q 31.5-inch QHD Monitor
Technical Specifications
c06301252 — DA 16403 — Worldwide — Version 4 — July 1, 2019
Page 1
HP EliteDisplay E324q 31.5-inch QHD Monitor Front
1.
Function Buttons
2.
Power Button
QuickSpecs
HP EliteDisplay E324q 31.5-inch QHD Monitor
Technical Specifications
c06301252 — DA 16403 — Worldwide — Version 4 — July 1, 2019
Page 2
HP EliteDisplay E324q 31.5-inch QHD Monitor Back
1.
Power Connector
5.
USB Type-B™
2.
HDMI Port
6.
USB Type-A™
3.
DisplayPort™
7.
USB Type-A™
4.
USB Type-C™ Supporting DisplayPort™ Alternate Mode
8.
USB Type-C™ Supporting Data Only
QuickSpecs
HP EliteDisplay E324q 31.5-inch QHD Monitor
Technical Specifications
c06301252 — DA 16403 — Worldwide — Version 4 — July 1, 2019
Page 3
Model: 5DP31AA
Panel Specifications
Display Size (Diagonal)
31.5-in
Display Panel Type
VA Micro-Edge Bezel
Yes, 3-sided
Curved Panel
N/A Native Resolution/Timing
2560 x 1440 @ 60 Hz
Native Resolution Note
DisplayPort™ 1.2 or HDMI 1.4 required to drive panel at its
native resolution
Panel Bit Depth
8-bit
Aspect Ratio
16:9
Brightness - Typical
350 nits
Static Contrast Ratio - Typical
3000:1
Static Contrast Ratio - Minimum
2000:1
Dynamic Contrast Ratio (DCR)
5,000,000:1
Flicker Free
Yes Pixel Pitch
0.2724 x 0.2724 mm
Pixels Per Inch (PPI)
93.24
Backlight Lamp Life (to half brightness
- in hours)
30k minimum
Anti-Glare Panel
Yes Response Time - Typical
7ms Gray to Gray
Horizontal Viewing Angle (typical
CR>10)
178°
Vertical Viewing Angle (typical CR>10)
178°
Panel Active Area (w x h)
697.344 x 392.256 mm
Preset Graphic Modes/Supported
Resolutions
640 x 480 @ 60Hz
720 x 400 @ 70 Hz
800 x 600 @ 60 Hz
1024 x 768 @ 60 Hz
1280 x 720 @ 60 Hz
1280 x 800 @ 60 Hz
1280 x 1024 @ 60 Hz
1440 x 900 @ 60 Hz
1600 x 900 @60HZ
1600 x 1200@60HZ
1680x1050 @ 60Hz
1920 x 1080 @ 60 Hz
1920 x 1200@60HZ
2560 x 1440 @ 60 Hz
Maximum Resolution
2560 x 1440 @ 60 Hz
Recommended Resolution
2560 x 1440 @ 60 Hz
Vertical Scan Range
50-60 Hz
Horizontal Scan Range
30-90 Hz
Default Color Temperature
Standard (6500K)
Maximum Pixel Clock Speed
250 MHz
Color Gamut Coverage
NTSC
72%
Color Management
Factory Color Calibrated
Warm/Neutral/Cool/Low Blue Light/Reading/Night
Factory Color Presets
Neutral
Color Space / Subsampling Support
RGB 4:4:4, YCBCR 4:4:4, YCBCR 4:2:2
Default Color Temperature
Natural
Low Blue Light Modes
Yes
QuickSpecs
HP EliteDisplay E324q 31.5-inch QHD Monitor
Technical Specifications
c06301252 — DA 16403 — Worldwide — Version 4 — July 1, 2019
Page 4
RGB Channel Adjust
Yes, RGB Gain
Monitor Specifications
Exterior Color of Monitor Bezel and
Stand
Sparking Black and Pike Silver
Plug & Play
Yes Tilt
Yes -5° to +20°
Swivel
Yes -30 to +30
Pivot
Yes Height Adjustment Range
Yes, 20 to 170mm
VESA Mounting
Yes, 100 mm with integrated mount or with included
bracket
Security Lock Ready
Yes Detachable Base
Yes, ships detached
Warranty
3/3/3
On Screen Display
(OSD)
On Screen Display User Controls
Brightness, Contrast, Color, Image, Input, Power, Menu,
Management, USB Host, Information, Exit
User Programmable Modes
Yes, 10
Monitor Control Buttons or Switches
Power, Menu/OK, Minus ("-"), Plus ("+"), Exit("X")/Return
User-Assignable Function Buttons
Yes, 3 (7 options)
Languages
10 (English, Spanish, German, French, Italian, Netherlands,
Portuguese, Japanese, T-Chinese and S-Chinese)
Connector Types
DisplayPort™
1, DisplayPort™ 1.2
HDMI
1, HDMI 1.4
USB Type-C™
1, USB-C™ supporting Alt Mode (DisplayPort™ 1.2)
HDCP support
Yes, (DisplayPort and HDMI)
USB Port
Specifications
USB Version
3.1
USB Hub
Yes Downstream Ports
3 Upstream Ports
1 USB-B
Fast Charging USB Ports
Yes, with dynamic power management
USB-Type C™ Port
Specifications
Downstream USB-Type C™ Ports
1
Upstream USB-Type C™ Ports
1
Video Support
Yes Power Output
15 W
Power Output Maximum
15 W
Power and Operating
Specs
Power Supply
Internal
Power Source
100 to 240 VAC
Power Consumption - Maximum
95 W
Energy Saving/Standby Mode
0.3 W
Power Consumption - Typical
55 W
Power cable length
1.9 m
Energy Star Data
Operational Mode at 100 VAC
24.95
Operational Mode at 115 VAC
24.81
Operational Mode at 230 VAC
24.83
EU Energy Efficiency
Class (EC1062)
On-mode Power Consumption (EC
1062/2010)
37 W
Annual Power Consumption (EC
1062/2010)
55 W
QuickSpecs
HP EliteDisplay E324q 31.5-inch QHD Monitor
Technical Specifications
c06301252 — DA 16403 — Worldwide — Version 4 — July 1, 2019
Page 5
Energy Efficiency Class (EC 1062/2010)
A Visible Screen Size
31.5"
Operating Conditions
Operating Temperature - Celsius
5°C ~ 35°C
Operating Temperature - Fahrenheit
41°C~95°F
Non-operating Temperature - Celsius
-20° ~ 60°C
Non-operating Temperature Fahrenheit
29° ~ 140°F
Operating Humidity
20% - 80% (non-condensing)
Non-operating Humidity
5% - 95%
Operating Altitude
0 - 5,000 m (16,400 ft.)
Non-operating Altitude
0 - 12.192 m (40,000 ft.)
Environmental
Features and
Certifications
Mercury-free LED display backlighting
Yes, Mercury-free LED backlighting
Arsenic-Free Display Glass
Yes
Low Halogen
Yes GSE HP-00011-01B, table 2 defines low-halogen (BFR,
CFR, PVC)
NOTE: External power supplies, power cords, cables and
peripherals are not Low Halogen. Service parts obtained after
purchase may not be Low Halogen.
Agency Approvals and Certifications
WW application
CE,CB,KC/KCC/ICE/TUV-S/ISO 9241-307/
EAC/UL/PSB/ISC/CCC/CEL/CECP/SEPA/TCO/TCO Certified
Edge/Energy Star/ISC/VCCI/FCC/BSMI/WEEE/GS/Low Blue
Light/BIS
Microsoft WHQL Certification
Win 10, Win 8, Win 7
ENERGY STAR® Qualified
Yes, ENERY STAR® 7
EPEAT® 2019
EPEAT® Silver
Based on US EPEAT® registration according to IEEE 1680.12018 EPEAT®. Status varies by country. Visit
http://www.epeat.net for more information.
China Energy Label
CEL Grade 1
TCO Certified Edge
Yes TCO Certified
Yes
SmartWay Transport Partnership - NA
only
Yes (NA SKU)
Contains Recycled
Plastics
Contains Recycled Plastics in Back
Cover
0.85
Contains Recycled Plastics in
Base/Stand
0.85
Contains Recycled Plastics in Other
Parts
Yes
Recyclable Plastics
WAM ABS GA85
Recyclable Packaging (Box, packing
materials)
100% recyclable fiber packaging
1. All specifications represent the typical specifications provided by HP's component manufacturers,
actual performance may vary either higher or lower.
Based on US EPEAT® registration according to IEEE 1680.1-2018 EPEAT®. Status varies by country. Visit
http://www.epeat.net for more information.
QuickSpecs
HP EliteDisplay E324q 31.5-inch QHD Monitor
Technical Specifications
c06301252 — DA 16403 — Worldwide — Version 4 — July 1, 2019
Page 6
External power supplies, power cords, cables and peripherals are not Low Halogen. Service parts
obtained after purchase may not be Low Halogen.
*DisplayPort 1.2 or HDMI 1.4 required to drive panel at its native resolution
Metric
Imperial
Unit Product/Package
Specifications
Product Dimensions
(Unpacked with stand) (W x D x H)
71.4x24.04x43.94 cm
71.4x24.04x58.94 cm
28.1x9.46x17.3 in
28.1x9.46x23.2 in
Product Dimensions
(Packed) (W x D x H)
82.8 x 52.8 x 22.8 cm
32.60 x 20.79 x 8.98 in
Display Head Dimensions
(Unpacked without stand) (W x D x H)
71.4 x 4.75 x 41.94 cm
28.1 x 1.87 x 16.51 in
Product Weight
(Unpacked with stand) (W x D x H)
10.3 kg
22.71 lb
Product Weight
(Packed) (W x D x H)
16.1 kg
35.5 lb
Product Weight
(Head only) (W x D x H)
6.28 kg
13.85 lb
Base Area Footprint
300.23 x 240.43 mm
11.81 x 9.46 in
Bezel Measurements
Bottom 16.4 mm
Bottom 0.646 in
Pallet Information
Pallet Dimensions
(W x D x H)
1150 x 840 x 2241mm
45.28 x 33.07 x 88.23 in
Pallet Weight
(W x D x H)
343 kg
755.5 lbs
Pallet Layers 4
Pallet Product per Layer
5
Total Products per Pallet
20
Container Load, 20-Foot
280 units
Container Load, 40-Foot
560 units
Container Load, 40-Foot HighQ
560 units
Recommended
Accessories*
Description
Part Number
HP B300 PC Mounting Bracket
2DW53AA
HP S101 Speaker Bar
5UU40AA
HP Quick Release Bracket
EM870AA
HP Single Monitor Arm
BT861AA
HP Business PC Security Lock v3 Kit
3XJ17AA
*Sold separately and availability may vary by country
Software included
HP Display Assistant
What's in the box?
AC power cord (1.9m) 6.2 ft
USB B-to-A data cable (1.8m)
USB C-to-C data cable (1.8m)
DP Cable (1.8m)
HDMI Cable (1.8m)
Other
User Guide Languages
English, S. Chinese, T. Chinese, Bahasa Indonesia,
Japanese, Korean, French, Spanish, B. Portuguese, Danish,
Dutch, Russian, Slovak, Turkish, Arabic, Lithuanian,
Romanian, Finnish, German, Hebrew, Italian, Norwegian,
Swedish, Czech, Greek, Hungarian, Polish, Portuguese,
Iberian, Kazakh, Slovenian, Ukrainian, Bulgarian, Latvian
QuickSpecs
HP EliteDisplay E324q 31.5-inch QHD Monitor
Technical Specifications
c06301252 — DA 16403 — Worldwide — Version 4 — July 1, 2019
Page 7
Warranty Languages
English, S. Chinese, T. Chinese, Bahasa Indonesia,
Japanese, Korean, French, Spanish, B. Portuguese, Danish,
Dutch, Russian, Slovak, Turkish, Arabic, Lithuanian,
Romanian, Finnish, German, Hebrew, Italian, Norwegian,
Swedish, Czech, Greek, Hungarian, Polish, Portuguese,
Iberian, Kazakh, Slovenian, Ukrainian, Bulgarian, Latvian
Dynamic Contrast Ratios* during video playback only, depending on series of frames or time duration.
All specifications represent the typical specifications provided by HP's component manufacturers; actual
performance may vary either higher or lower.
Environmental
Data
Eco-Label Certifications
& declarations
This product has received or is in the process of being certified to the following
approvals and may be labeled with one or more of these marks:
• IT ECO declaration
• US ENERGY STAR®
• TCO or TCO Certified Edge
• EPEAT® Silver registered in the United States. Based on US EPEAT®
registration according to IEEE 1680.1-2018 EPEAT®. Status varies by
country. Visit http://www.epeat.net for more information.
Energy Consumption
(in accordance with US
ENERGY STAR® test
method)
115VAC, 60Hz
230VAC, 50Hz
100VAC, 50Hz
Normal Operation
24.81 W
24.83 W
24.95 W
Sleep
1.12 W
1.12 W
1.12 W
Off
0.10 W
0.12 W
0.10 W
Heat Dissipation*
115VAC, 60Hz
230VAC, 50Hz
100VAC, 50Hz
Normal Operation
84.9 BTU/hr
84.9 BTU/hr
84.3 BTU/hr
Sleep
3.8 BTU/hr
3.8 BTU/hr
3.8 BTU/hr
Off
0.3 BTU/hr
0.4 BTU/hr
0.3 BTU/hr
*NOTE: Heat dissipation is calculated based on the measured watts, assuming the
service level is attained for one hour.
Additional Information
• This product is in compliance with the Restrictions of Hazardous
Substances (RoHS) directive - 2002/95/EC.
• This HP product is designed to comply with the Waste Electrical and
Electronic Equipment (WEEE) Directive – 2002/96/EC.
• This product is in compliance with+ California Proposition 65 (State of
California; Safe Drinking Water and Toxic Enforcement Act of 1986).
• This product is in compliance with the IEEE 1680.1 (EPEAT) standard at
the Silver level, see http://www.epeat.net
• Plastics parts weighing over 25 grams used in the product are marked
per ISO 11469 and ISO1043.
• This product contains 83.1% post-consumer recycled plastic (by wt.)
according to IEEE 1680.1-2018 standard, criterion 4.2.1.1.
• This product is 98.6% recycle-able when properly disposed of at end of
life.
Packaging Materials
External:
PAPER/Corrugated
922 g
Internal:
PLASTIC/EPS (Expanded Polystyrene)
35 g
QuickSpecs
HP EliteDisplay E324q 31.5-inch QHD Monitor
Technical Specifications
c06301252 — DA 16403 — Worldwide — Version 4 — July 1, 2019
Page 8
PLASTIC/Polyethylene low density
522 g
Wood
12000 g
RoHS Compliance
HP Inc. complies fully with materials regulations. We were among the first
companies to extend the restrictions in the European Union (EU) Restriction of
Hazardous Substances (RoHS) Directive to our products worldwide through the
HP GSE. HP has contributed to the development of related legislation in Europe,
as well as China, India, and Vietnam.
We believe the RoHS directive and similar laws play an important role in
promoting industry-wide elimination of substances of concern. We have
supported the inclusion of additional substances—including PVC, BFRs, and
certain phthalates—in future RoHS legislation that pertains to electrical and
electronics products.
We met our voluntary objective to achieve worldwide compliance with the new EU
RoHS requirements for virtually all relevant products by July 2013, and we will
continue to extend the scope of the commitment to include further restricted
substances as regulations continue to evolve.
To obtain a copy of the HP RoHS Compliance Statement, see HP RoHS position
statement.
Material Usage
This product does not contain any of the following substances in excess of
regulatory limits (refer to the HP General Specification for the Environment at
http://www.hp.com/hpinfo/globalcitizenship/environment/supplychain/gen_spe
cifications.html):
• Asbestos
• Certain Azo Colorants
• Certain Brominated Flame Retardants – may not be used as flame
retardants in plastics
• Cadmium
• Chlorinated Hydrocarbons
• Chlorinated Paraffins
• Bis(2-Ethylhexyl) phthalate (DEHP)
• Benzyl butyl phthalate (BBP)
• Dibutyl phthalate (DBP)
• Diisobutyl phthalate (DIBP)
• Formaldehyde
• Halogenated Diphenyl Methanes
• Lead carbonates and sulfates
• Lead and Lead compounds
• Mercuric Oxide Batteries
• Nickel – finishes must not be used on the external surface designed to
be frequently handled or carried by the user.
• Ozone Depleting Substances
• Polybrominated Biphenyls (PBBs)
• Polybrominated Biphenyl Ethers (PBBEs)
• Polybrominated Biphenyl Oxides (PBBOs)
• Polychlorinated Biphenyl (PCB)
• Polychlorinated Terphenyls (PCT)
• Polyvinyl Chloride (PVC) – except for wires and cables, and certain retail
packaging has been voluntarily removed from most applications.
QuickSpecs
HP EliteDisplay E324q 31.5-inch QHD Monitor
Technical Specifications
c06301252 — DA 16403 — Worldwide — Version 4 — July 1, 2019
Page 9
• Radioactive Substances
• Tributyl Tin (TBT), Triphenyl Tin (TPT), Tributyl Tin Oxide (TBTO)
Packaging
HP follows these guidelines to decrease the environmental impact of product
packaging:
• Eliminate the use of heavy metals such as lead, chromium, mercury and
cadmium in packaging materials.
• Eliminate the use of ozone-depleting substances (ODS) in packaging
materials.
• Design packaging materials for ease of disassembly.
• Maximize the use of post-consumer recycled content materials in
packaging materials.
• Use readily recyclable packaging materials such as paper and corrugated
materials.
• Reduce size and weight of packages to improve transportation fuel
efficiency.
• Plastic packaging materials are marked according to ISO 11469 and DIN
6120 standards.
End-of-life Management
and Recycling
Hewlett-Packard offers end-of-life HP product return and recycling programs in
many geographic areas. To recycle your product, please go to:
http://www.hp.com/go/reuse-recycle or contact your nearest HP sales office.
Products returned to HP will be recycled, recovered or disposed of in a
responsible manner.
The EU WEEE directive (2002/95/EC) requires manufacturers to provide
treatment information for each product type for use by treatment facilities. This
information (product disassembly instructions) is posted on the Hewlett Packard
web site at: http://www.hp.com/go/recyclers. These instructions may be used
by recyclers and other WEEE treatment facilities as well as HP OEM customers
who integrate and re-sell HP equipment.
HP, Inc. Corporate
Environmental
Information
For more information about HP’s commitment to the environment:
Global Citizenship Report
http://www.hp.com/hpinfo/globalcitizenship/gcreport/index.html
Eco-label certifications
http://www.hp.com/hpinfo/globalcitizenship/environment/productdesi
gn/ecolabels.html
ISO 14001 certificates:
http://h20195.www2.hp.com/V2/GetDocument.aspx?docname=c04755
842
and
http://www.hp.com/hpinfo/globalcitizenship/environment/pdf/cert.pdf
QuickSpecs
HP EliteDisplay E324q 31.5-inch QHD Monitor
Technical Specifications
c06301252 — DA 16403 — Worldwide — Version 4 — July 1, 2019
Page 10
© Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. The only
warranties for HP products and services are set forth in the express warranty statements accompanying such products and
services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial
errors or omissions contained herein.
ENERGY STAR is a registered trademark owned by the U.S. Environmental Protection Agency. DisplayPort™ and the DisplayPort™
logo are trademarks owned by the Video Electronics Standards Association (VESA®) in the United States and other countries.
QuickSpecs
HP EliteDisplay E324q 31.5-inch QHD Monitor
Technical Specifications
c06301252 — DA 16403 — Worldwide — Version 4 — July 1, 2019
Page 11
Change Log
June 14, 2019
V1 to V2
Added
Environmental Section
June 19, 2019
V2 to V3
Updated
Brightness
July 1, 2019
V3 to V4
Updated
Energy Star Data
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