HP E200 User Manual
HP Smart Array E200 Controller User Guide
December 2005 (First Edition)
Part Number 408556-001
© Copyright 2005 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP
shall not be liable for technical or editorial errors or omissions contained herein.
December 2005 (First Edition)
Part Number 408556-001
Audience assumptions
This document is for the person who installs, administers, and troubleshoots servers and storage systems.
HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards
in products with hazardous energy levels.
Contents
Hardware features........................................................................................................................ 5
Board components .................................................................................................................................... 5
Controller specifications .............................................................................................................................5
Overview of the installation procedure ............................................................................................ 7
Installing the controller in an unconfigured server .......................................................................................... 7
Installing the controller in a previously configured server ................................................................................ 7
Installing the controller hardware.................................................................................................... 9
Before beginning the installation .................................................................................................................9
Preparing the server................................................................................................................................... 9
Installing the controller board...................................................................................................................... 9
Connecting storage devices...................................................................................................................... 10
Updating the firmware ................................................................................................................ 11
Methods for updating the firmware............................................................................................................ 11
Configuring an array .................................................................................................................. 12
Introduction ............................................................................................................................................ 12
Comparing the utilities ............................................................................................................................. 12
Using ORCA........................................................................................................................................... 13
Using ACU............................................................................................................................................. 14
Using CPQONLIN................................................................................................................................... 14
Setting drive rebuild, expand priority, and accelerator ratio................................................................ 14
Expanding an array....................................................................................................................... 15
Adding or configuring spare drives.................................................................................................. 15
Migrating RAID level and stripe size online....................................................................................... 16
Setting the boot controller and controller order............................................................................... 17
Setting a controller as the boot controller.................................................................................................... 17
Setting the controller order........................................................................................................................ 17
Installing device drivers and Management Agents .......................................................................... 18
Installing device drivers............................................................................................................................ 18
Installing Management Agents .................................................................................................................. 18
Upgrading or replacing controller options ..................................................................................... 19
Replacing a battery ................................................................................................................................. 19
Upgrading the cache............................................................................................................................... 20
Replacing, moving, or adding hard drives..................................................................................... 22
Identifying the status of a hard drive .......................................................................................................... 22
Recognizing hard drive failure..................................................................................................................23
Effects of a hard drive failure ..........................................................................................................24
Compromised fault tolerance .......................................................................................................... 24
Recovering from compromised fault tolerance.................................................................................... 24
Replacing hard drives.............................................................................................................................. 24
Hard drive replacement guidelines .................................................................................................. 25
Automatic data recovery (rebuild).................................................................................................... 25
Upgrading hard drive capacity ....................................................................................................... 27
Moving drives and arrays ........................................................................................................................ 28
Adding drives......................................................................................................................................... 28
Contents 3
Diagnosing array problems.......................................................................................................... 30
Controller board runtime LEDs................................................................................................................... 30
Battery pack LEDs.................................................................................................................................... 31
Diagnostic tools ......................................................................................................................................32
Electrostatic discharge................................................................................................................. 33
Preventing electrostatic discharge..............................................................................................................33
Grounding methods to prevent electrostatic discharge.................................................................................. 33
Regulatory compliance notices ..................................................................................................... 34
European Union regulatory notice .............................................................................................................34
BSMI notice............................................................................................................................................ 34
Korean class B notice............................................................................................................................... 35
Battery replacement notice........................................................................................................................ 35
Taiwan battery recycling notice................................................................................................................. 35
Acronyms and abbreviations........................................................................................................ 36
Index......................................................................................................................................... 37
Contents 4
Hardware features
In this section
Board components ................................................................................................................................... 5
Controller specifications............................................................................................................................ 5
Board components
Item ID Description
1
2 SAS port 2I (internal), 4x wide.
3 SAS port 1I (internal), 4x wide.
4
Runtime LEDs. To interpret the illumination pattern of these LEDs,
refer to "Controller board runtime LEDs (on page 30)".
Cache module (also known as array accelerator). To enable RAID
migration, stripe size migration, array expansion, or logical drive
capacity extension, upgrade the cache ("Upgrading the cache" on
page 20).
Controller specifications
Feature Details
Card type Full-size PCIe
Dimensions (excluding bracket) 31.2 cm × 11.1 cm × 1.5 cm (12.3 in × 4.4 in × 0.6 in)
Maximum power required Approximately 8 W
Hardware features 5
Temperature range
Operating, 10°C to 55°C (50°F to 131°F)
Storage, -30°C to 60°C (-22°F to 140°F)
Relative humidity
Operating, 10% to 90%; storage, 5% to 90%
(noncondensing)
RAID levels supported
RAID 0 and 1+0; also RAID 5 if the cache is upgraded ("Upgrading
the cache" on page 20)
Type of edge connector
PCIe x8 (fits in slots that have a physical size of x8 or greater;
operates at the speed rating of the slot, up to a maximum of x4)
PCIe transfer rate Up to 1.0 GB/s full duplex
Number of SAS ports Two internal wide ports; each port has four 1x connectors
SAS transfer rate Up to 1.2 GB/s per port in each direction
For more information about the controller features and specifications, and for information about system
requirements, refer to the HP website (http://www.hp.com/products/smartarray
).
Hardware features 6
Overview of the installation procedure
In this section
Installing the controller in an unconfigured server......................................................................................... 7
Installing the controller in a previously configured server............................................................................... 7
Installing the controller in an unconfigured server
New HP ProLiant server models self-configure when they are powered up for the first time. For more
information about the autoconfiguration process, refer to the server-specific setup and installation guide or
the HP ROM-Based Setup Utility User Guide. These guides are available on the server Documentation CD.
IMPORTANT: Do not power up the server until the hardware configuration is satisfactory, as described in
the procedure given in this section.
To install the controller in an unconfigured server:
1. Install the controller hardware ("Installing the controller hardware" on page 9).
2. If necessary, install physical drives.
The number of drives in the server determines the RAID level that is autoconfigured when the server is
powered up (next step). For details, refer to the server-specific setup and installation guide or the HP
ROM-Based Setup Utility User Guide.
3. Power up the server. The autoconfiguration process runs.
4. Update the system firmware ("Methods for updating the firmware" on page 11).
5. Update the controller firmware ("Methods for updating the firmware" on page 11).
6. Install the operating system and device drivers ("Installing device drivers" on page 18). Instructions
are provided with the CD that is supplied in the controller kit.
The server is now ready to use. If you want to create additional logical drives ("Configuring an array" on
page 12), you may now do so.
Installing the controller in a previously configured server
1. Back up any data on the system.
2. Update the server firmware ("Methods for updating the firmware" on page 11).
3. If the new controller is to be the boot device, install the device drivers ("Installing device drivers" on
page 18). Otherwise, continue with step 4.
4. Install the controller hardware ("Installing the controller hardware" on page 9).
5. Connect storage devices to the controller ("Connecting storage devices" on page 10).
6. Update the controller firmware ("Methods for updating the firmware" on page 11).
7. Set the controller order, using either ORCA ("Setting a controller as the boot controller" on page 17)
or RBSU ("Setting the controller order" on page 17).
8. If the controller is not going to be the boot device, install the device drivers ("Installing device
drivers" on page 18).
Overview of the installation procedure 7
9.
Update the Management Agents ("Installing Management Agents" on page 18) if new versions are
available.
The server is now ready to use. If you want to create additional logical drives, you may now do so.
Overview of the installation procedure 8
Installing the controller hardware
In this section
Before beginning the installation ................................................................................................................ 9
Preparing the server ................................................................................................................................. 9
Installing the controller board .................................................................................................................... 9
Connecting storage devices..................................................................................................................... 10
Before beginning the installation
Before beginning the installation procedure, visit the HP website (http://www.hp.com/support) to confirm
that you have the latest version of each driver and utility file needed. Compare the version numbers of the
files there with those of the same files on the software CD or DVD that is supplied in the controller kit.
Preparing the server
1. Back up all data.
2. Close all applications.
3. Power down the server.
CAUTION: In systems that use external data storage, be sure that the server is the first unit to be powered
down and the last to be powered back up. Taking this precaution ensures that the system does not
erroneously mark the drives as failed when the server is powered up.
4. Power down all peripheral devices that are attached to the server.
5. Unplug the AC power cord from the outlet and then from the server.
6. Disconnect all peripheral devices from the server.
Installing the controller board
WARNING: To reduce the risk of personal injury or damage to the equipment, consult the
safety information and user documentation provided with the server before attempting
the installation.
Many servers are capable of providing energy levels that are considered hazardous and are
intended to be serviced only by qualified personnel who have been trained to deal with
these hazards. Do not remove enclosures or attempt to bypass any interlocks that may
be provided for the purpose of removing these hazardous conditions.
1. Remove or open the access panel.
2. Select an available x8 or larger PCI Express slot.
3. Remove the slot cover. Save the retaining screw if one is present.
Installing the controller hardware 9
4.
Slide the controller board along the slot alignment guide if applicable, and press the board firmly
into the slot so that the contacts on the board edge are properly seated in the system board
connector.
5. Secure the controller board in place with the retaining screw. If there is a guide latch on the rear of
the board, close the latch.
6. Connect storage devices to the controller. (For details of the procedure, see "Connecting storage
devices (on page 10).")
IMPORTANT: Drives that are to be used in the same array must be of the same type, either all SAS or all
SATA. (Parallel SCSI drives cannot be used with this controller.)
NOTE: Drives that are to be grouped in the same array should all have comparable capacity for efficient
use of total storage capacity.
7. Close or replace the access panel, and secure it with thumbscrews, if any are present.
CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating
the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.
Connecting storage devices
You can connect the controller ports to internal SAS backplanes that are connected to SAS or SATA
drives. For information about the supported drive models, refer to the controller-specific page on the HP
website (http://www.hp.com/products/smartarray
1. Power down the system.
2. Install hard drives, if necessary.
).
IMPORTANT: Drives that are to be used in the same array must be of the same type, either all SAS or all
SATA. (Parallel SCSI drives cannot be used with this controller.)
NOTE: Drives that are to be grouped in the same array should all have comparable capacity for efficient
use of total storage capacity.
For additional information about drive installation, see the appropriate section in this guide
("Replacing, moving, or adding hard drives" on page 22) and consult the server documentation and
the documentation that accompanied the drives.
3. Use the internal wide SAS cable provided with the server to connect the controller to the drives.
• If the drives are hot-pluggable, connect the internal connector of the controller to the SAS
connector on the hot-plug drive cage.
• If the drives are not hot-pluggable, connect the internal connector of the controller to the non-hot-
pluggable hard drives.
4. Close or replace the access panel, and secure it with thumbscrews, if any are present.
CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating
the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.
5. If the added drives are not hot-pluggable, power up the system.
Installing the controller hardware 10
Updating the firmware
In this section
Methods for updating the firmware........................................................................................................... 11
Methods for updating the firmware
To update the firmware on the server, controller, or hard drives, use Smart Components. These
components are available on the Firmware Maintenance CD. A more recent version of a particular server
or controller component might be available on the support page of the HP website
(http://www.hp.com/support
available from the software and drivers page for storage products
(http://www.hp.com/support/proliantstorage
1. Find the most recent version of the component that you require. Components for controller firmware
updates are available in offline and online formats.
2. Follow the instructions for installing the component on the server. These instructions are given with
the CD and are provided on the same Web page as the component.
3. Follow the additional instructions that describe how to use the component to flash the ROM. These
instructions are provided with each component.
). Components for controller and hard drive firmware updates are also
).
For more information about updating the firmware, refer to the HP ProLiant Storage Firmware
Maintenance User Guide (for controller and hard drive firmware) or the HP Online ROM Flash User
Guide (for server firmware).
Updating the firmware 11
Configuring an array
In this section
Introduction ........................................................................................................................................... 12
Comparing the utilities ............................................................................................................................ 12
Using ORCA.......................................................................................................................................... 13
Using ACU............................................................................................................................................ 14
Using CPQONLIN.................................................................................................................................. 14
Introduction
HP provides four utilities for manually configuring an array on a Smart Array controller:
• ORCA—A simple ROM-based configuration utility
• ACU—A versatile, browser-based utility that provides maximum control over configuration
parameters
• ACU CLI—A command line version of ACU
• CPQONLIN—A menu-based configuration utility specifically for servers using Novell NetWare
For more information about the features of these utilities, see "Comparing the Utilities (on page 12)."
Whichever utility you use, be aware of the following limitations:
• For the most efficient use of drive space, do not mix drives of different capacities within the same
array. The configuration utility treats all physical drives in an array as if they have the same capacity
as the smallest drive in the array. The excess capacity of any larger drives is wasted because it is
unavailable for data storage.
• All drives in an array must be of the same type (for example, all SAS or all SATA).
• The probability that an array will experience a drive failure increases with the number of physical
drives in the array.
For conceptual information about arrays, logical drives, and fault-tolerance methods, and for information
about default array configuration settings, refer to the HP Array Configuration Utility User Guide. This
document is available on the Documentation CD that is provided in the controller kit.
Comparing the utilities
NOTE: A + in the appropriate column indicates that the feature or procedure is supported, while -- indicates
that the feature or procedure is not supported.
Supported features ACU CPQONLIN ORCA
Uses a graphical interface + -- -Available in languages other than English + -- -Executable at any time + + Only during POST
Available on CD + +
CD not necessary;
located in ROM
Configuring an array 12
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