Intel is a trademark of Intel Corporation in the
U.S. and other countries. Microsoft and
Windows are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a trademark
of its proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in
the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
First Edition: October 2013
Document Part Number: 741816-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows 8. Your computer may require
upgraded and/or separately purchased
hardware, drivers, and/or software to take full
advantage of Windows 8 functionality. See
http://www.microsoft.com for details.
Important Notice about Customer Self-Repair Parts
CAUTION:Your computer includes parts that should only be accessed by an authorized service provider.
Accessing parts described in the chapter titled, "Removal and replacement procedures for Authorized Service
Provider only parts," can damage the computer or void your warranty.
iii
iv Important Notice about Customer Self-Repair Parts
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the device, do not place
the device directly on your lap. Use the device only on a hard, flat surface. Do not allow another hard surface,
such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing,
during operation. The device and the AC adapter comply with the user-accessible surface temperature limits
defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
Multimedia features .............................................................................................................................................. 4
Keyboard dock ..................................................................................................................................................... 10
Top ..................................................................................................................................................... 10
Right side ........................................................................................................................................... 14
Left side ............................................................................................................................................. 15
Locating system information .............................................................................................................................. 16
3 Illustrated parts catalog .............................................................................................................................. 17
Keyboard dock parts ............................................................................................................................................ 20
Miscellaneous parts ............................................................................................................................................. 22
Sequential part number listing ........................................................................................................................... 23
4 Removal and replacement procedures preliminary requirements .................................................................... 27
Service considerations ........................................................................................................................................ 27
Plastic parts ....................................................................................................................................... 27
Cables and connectors ...................................................................................................................... 28
5 Removal and replacement procedures for Authorized Service Provider parts ................................................... 32
Releasing the tablet from the keyboard dock .................................................................................................... 32
Dock components ................................................................................................................................................ 32
vii
Base enclosure .................................................................................................................................. 33
Hard drive .......................................................................................................................................... 34
Hinge assembly ................................................................................................................................. 36
Hard drive cable ................................................................................................................................ 40
USB board .......................................................................................................................................... 41
Fan ..................................................................................................................................................... 48
Updating the BIOS ................................................................................................................................................ 76
Determining the BIOS version ........................................................................................................... 76
Downloading a BIOS update .............................................................................................................. 77
Using HP PC Hardware Diagnostics (UEFI) .......................................................................................................... 77
viii
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 78
33.8-cm (13.3-in), HD display specifications ...................................................................................................... 80
8 Backing up, restoring, and recovering ........................................................................................................... 81
Creating recovery media and backups ................................................................................................................ 81
Creating HP Recovery media ............................................................................................................. 82
Restore and recovery .......................................................................................................................................... 82
Using Windows Refresh for quick and easy recovery ....................................................................... 83
Remove everything and reinstall Windows ...................................................................................... 84
Recovering using HP Recovery Manager .......................................................................................... 85
What you need to know .................................................................................................. 85
Using the HP Recovery partition ..................................................................................... 85
Using HP Recovery media to recover ............................................................................. 86
Changing the computer boot order ................................................................................ 86
Removing the HP Recovery partition ................................................................................................ 86
9 Power cord set requirements ........................................................................................................................ 87
Requirements for all countries ........................................................................................................................... 87
Requirements for specific countries and regions ............................................................................................... 87
Index ............................................................................................................................................................. 90
65-W EM Smart nPFC, 3-pin, 4.5-mm connector, 90-degree plug design
1 meter (3.3 ft) length power cord
3-cell, 33 WHr battery (self-contained)
3-cell, 32 WHr battery (self-contained)
Windows 8 Professional (64-bit)
Windows 8 Standard (64-bit)
FreeDOS
Ubuntu Linux
AC adapter
√√
√
√
√
√√
3
2External component identification
Multimedia features
Here are some of the entertainment features on your computer.
ComponentDescription
(1)
(2)Volume buttonControls speaker volume.
Audio-out (headphone) jack/Audio-in
(microphone) jack
Connects optional powered stereo
speakers, headphones, earbuds, a headset,
or a television audio cable. Also connects an
optional headset microphone.
WARNING! To reduce the risk of personal
injury, adjust the volume before using
headphones, earbuds, or a headset. For
additional safety information, see the
Regulatory, Safety and Environmental
Notices.
NOTE: When a device is connected to the
jack, the computer speakers are disabled.
NOTE: Be sure that the device cable has a
4-conductor connector that supports both
audio-out (headphone) and audio-in
(microphone).
NOTE: Stand-alone microphones and
headphones with separate microphone
jacks are not supported.
●
To increase speaker volume, press the
+ edge of the button.
●
To decrease speaker volume, press
the – edge of the button.
4Chapter 2 External component identification
ComponentDescription
(1)Internal microphones (2)Record sound.
(2)Webcam lightOn: The webcam is in use.
(3)HP TrueVision Full HD WebcamRecords video, captures still photographs,
allows you to video conference and chat online
using streaming video.
Swipe from the right edge of the
TouchPad or touchscreen to display the
charms, tap Search, and then tap the search
box. type c, and then tap CyberLink YouCam
from the list of applications.
– or –
From the Start screen, type c, and
then select CyberLink YouCam from the list of
applications.
(4)Ambient light sensorAutomatically adjusts the display brightness
(5)Speakers (2)Produce sound.
(6)
HDMI portConnects an optional video or audio device,
based on the lighting conditions in your
environment.
such as a high-definition television, any
compatible digital or audio component, or a
high-speed HDMI device.
Multimedia features5
ComponentDescription
(7)
(8)b keyEnables or disables Beats Audio when pressed
(9)
USB 3.0 portConnects an optional USB device.
in combination with the fn key.
Beats Audio is an enhanced audio feature that
provides a deep, controlled bass while
maintaining a clear sound. Beats Audio is
enabled by default.
You can also view and control the bass settings
through the Windows operating system. To
view and control the bass properties, open the
Beats Audio Control Panel.
To open Beats Audio Control Panel, from the
Start screen on the keyboard dock, type c,
select Control Panel, select Hardware and
Sound, and then select Beats Audio Control
Panel.
Audio-out (headphone) jack/Audio-in
(microphone) jack
Connects optional powered stereo speakers,
headphones, earbuds, a headset, or a television
audio cable. Also connects an optional headset
microphone.
WARNING! To reduce the risk of personal
injury, adjust the volume before using
headphones, earbuds, or a headset. For
additional safety information, see the
Regulatory, Safety and Environmental Notices.
NOTE: When a device is connected to the jack,
the computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-
conductor connector that supports both audioout (headphone) and audio-in (microphone).
NOTE: Stand-alone microphones and
headphones with separate microphone jacks
are not supported.
(10)
USB 2.0 portConnects an optional USB device.
6Chapter 2 External component identification
Tablet edge components
ComponentsDescription
(1)
Power button
●
When the computer is off, press the button to turn on the
tablet.
●
When the computer is on, press the button briefly to
initiate Sleep.
●
When the computer is in the Sleep state, press the button
briefly to exit Sleep.
CAUTION: Pressing and holding down the power button
results in the loss of unsaved information.
NOTE: If the computer has stopped responding and
Microsoft® Windows shutdown procedures are ineffective,
press and hold the power button down for at least 5 seconds to
turn off the tablet.
Swipe from the right edge of the TouchPad or
touchscreen to display the charms, tap Search, and then tap
the search box. In the search box, type power, tap Settings,
and then tap Power options.
– or –
To learn more about your power settings, on the
Start screen, type p. In the search box, type power, select
Settings, and then select Power options.
(2)Alignment post connectors (2)Align and attach the tablet to the keyboard dock.
(3)
(4) AC adapter/Battery light
Power connectorConnects an AC adapter.
●
White: The AC adapter is connected and the battery is
charged.
Tablet edge components7
ComponentsDescription
●
Blinking white: The battery has reached a low battery
level.
●
Amber: The AC adapter is connected and the battery is
charging.
●
Off: The computer is using DC power.
(5)Docking portConnects the tablet to the keyboard dock.
(6)
(7)
(8)VentEnables airflow to cool internal components.
(9)Volume buttonControls speaker volume on the tablet.
Audio-out (headphone) jack/Audio-in
(microphone) jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable.
WARNING! To reduce the risk of personal injury, adjust the
volume before using headphones, earbuds, or a headset. For
additional safety information, see the Regulatory, Safety andEnvironmental Notices.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and
audio-in (microphone).
NOTE: Stand-alone microphones and headphones with
separate microphone jacks are not supported.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
●
To increase speaker volume, press the + edge of the
button.
●
To decrease speaker volume, press the – edge of the
button.
(10)VentEnables airflow to cool internal components.
8Chapter 2 External component identification
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
Display
ComponentDescription
(1)WLAN antennas (2)*Send and receive wireless signals.
(2)Internal microphones (2)Record audio, automatically filtering out the noise around you and
cancelling echoes.
(3)Webcam lightOn: The webcam is on.
(4)HP TrueVision Full HD WebcamRecords video, captures still photographs, and provides access to video
conferences and online chat by means of streaming video.
Swipe from the right edge of the TouchPad or touchscreen to
display the charms, tap Search, and then tap the search box. Type c, and
then tap CyberLink YouCam from the list of applications.
– or –
From the Start screen, type c, and then select CyberLink
YouCam from the list of applications.
(5)Ambient light sensorAutomatically adjusts the display brightness based on the lighting
conditions in your environment.
(6) Speakers (2)Produce sound.
(7)
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas and proximity sensors free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, andEnvironmental Notices that applies to your country or region.
Windows button Returns you to the Start screen from an open app or the Windows desktop.
NOTE: Pressing the Windows button again returns you to the previous
screen.
Display9
Keyboard dock
Top
ComponentDescription
(1)Alignment postsAlign and attach the tablet to the keyboard dock.
(2)Release latchReleases the tablet from the keyboard dock. To release
the tablet, slide the release latch to the left.
(3)Docking connectorConnects the tablet to the keyboard dock.
10Chapter 2 External component identification
TouchPad
ComponentDescription
(1)TouchPad zoneReads your finger gesture to move the pointer or activate items
(2)Left TouchPad buttonFunctions like the left button of an external mouse.
on the screen.
(3)Right TouchPad buttonFunctions like the right button on an external mouse.
Keyboard dock11
Lights
ComponentDescription
(1) Caps lock light
(2)
(3)
Mute light
Wireless light
●
White: Caps lock is on.
●
Off: Caps lock is off.
●
Amber: Computer sound is off.
●
Off: Computer sound is on.
●
White: An integrated wireless device, such as a wireless
local area network (WLAN) device and/or a Bluetooth®
device, is on.
●
Amber: All wireless devices are off.
12Chapter 2 External component identification
Keys
ComponentDescription
(1)esc keyDisplays system information when pressed in combination with the fn
key.
(2)fn keyDisplays system information when pressed in combination with the esc
key, and enables or disables Beats Audio when pressed in combination
with the fn key.
(3)
(4)b keyEnables or disables Beats Audio when pressed in combination with the
(5)Action keysExecute frequently used system functions.
Windows keyReturns you to the Start screen from an open app or the Windows
desktop.
NOTE: Pressing the Windows key again returns you to the previous
screen.
fn key.
NOTE: Action keys do not display or function from the on-screen
tablet keyboard.
Keyboard dock13
Right side
ComponentDescription
(1)
(2)
(3)
(4) AC adapter/Battery light
USB 3.0 portConnects an optional USB device.
HDMI port Connects an optional video or audio device, such as a high-definition
Power connectorConnects an AC adapter.
television, any compatible digital or audio component, or a high-speed
HDMI device.
●
White: The AC adapter is connected and the battery is charged.
●
Blinking white: The battery has reached a low battery level.
●
Amber: The AC adapter is connected and the battery is charging.
●
Off: The computer is using battery power.
14Chapter 2 External component identification
Left side
ComponentDescription
(1)
(2)
(3)
USB 2.0 portConnects an optional USB device.
Audio-out (headphone) jack/Audio-in
(microphone) jack
Memory card readerReads data from and writes data to memory cards such as SD.
Connects optional powered stereo speakers, headphones, earbuds,
a headset, or a television audio cable. Also connects an optional
headset microphone.
WARNING! To reduce the risk of personal injury, adjust the volume
before using headphones, earbuds, or a headset. For additional
safety information, see the Regulatory, Safety and EnvironmentalNotices.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor connector
that supports both audio-out (headphone) and audio-in
(microphone).
NOTE: Stand-alone microphones and headphones with separate
microphone jacks are not supported.
Keyboard dock15
Locating system information
Important system information is located on the bottom edge of the tablet. You may need the information
when traveling internationally or when you contact support:
ItemDescription
(1)
●
Model name (1). This is the product name affixed to the front of the computer.
●
Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.
●
Part number/Product number (p/n) (3). This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and parts
are needed.
●
Warranty period (4). This number describes the duration (in years) of the warranty period for the computer.
●
Model description (select models only) (5). This is the alphanumeric identifier used to locate documents,
drivers, and support for the computer.
Using Windows, briefly press the fn+esc key combination to display the System Information screen, which
provides the product name and serial number of your computer, as well as information about the memory,
processor, BIOS, and keyboard.
16Chapter 2 External component identification
3Illustrated parts catalog
Tablet components
ItemComponentSpare part number
(1)Display rear cover732269-001
(2)Vibration module732272-001
(3)RTC battery739054-001
Tablet components17
ItemComponentSpare part number
(4)Power button board (includes cable)732281-001
(5)Volume control board (includes cable)732282-001
(6)Fan732273-001
(7)Audio board (includes audio cable and HDMI/dock cable)732284-001
(8)Heat sink (includes thermal grease)732274-001
(9)TouchScreen board (includes cable)not spared
(10)Speaker Kit (includes left and right speakers)732292-001
(11)Webcam (includes cable)732299-001
(12)Battery (3-cell, 33-WHr, 3.05-AH)725606-001
(13)Framenot spared
(14)Antennas (includes main and auxiliary antennas)732268-001
(15)Memory modules (PC3L-12800, 1600 MHz)
8 GB693374-005
4 GB691740-005
2 GB691739-005
(16)System board (includes thermal grease)
Non-Windows 8 models with an Intel Core i5-4210Y processor749775-001
Windows 8 Standard models with an Intel Core i5-4210Y processor749775-501
Non-Windows 8 models with an Intel Core i5-4200Y processor737355-001
Windows 8 Standard models with an Intel Core i5-4200Y processor737355-501
Non-Windows 8 models with an Intel Core i5-3339Y processor732295-001
Windows 8 Standard models with an Intel Core i5-3339Y processor732295-501
Non-Windows 8 models with an Intel Core i3-4020Y processor749776-001
Windows 8 Standard models with an Intel Core i3-4020Y processor749776-501
Non-Windows 8 models with an Intel Core i3-4010Y processor737356-001
Windows 8 Standard models with an Intel Core i3-4010Y processor737356-501
Non-Windows 8 models with an Intel Core i3-3229Y processor732296-001
Windows 8 Standard models with an Intel Core i3-3229Y processor732296-501
(17)mSATA SSD drive
128-GB, TLC732294-001
128-GB, MLC747220-001
64-GB732293-001
(18)WLAN module
Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter690020-005