HP (Hewlett-Packard) dv9500, dv9600, dv9700 User Manual

HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs
Maintenance and Service Guide
© Copyright 2007 Hewlett-Packard Development Company, L.P.
AMD, the AMD Arrow logo, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Sixth Edition: November 2007
First Edition: April 2007
Document Part Number: 448374-006
MSG revision history
Revision Publication date Description
A November 2009 The power connector bracket is included in the base enclosure kits. The information
was updated in the following location:
The part number for the optical drive connector board was incorrect in the system board removal and replacement procedures. It has been corrected to part number 432992-001.
Computer major components on page 19.
iii
iv MSG revision history
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
v
vi Safety warning notice
Table of contents
1 Product description
2 External component identification
Top components ................................................................................................................................... 9
Display and top components ............................................................................................... 9
QuickPlay buttons .............................................................................................................. 11
Keys ................................................................................................................................... 12
TouchPad .......................................................................................................................... 13
Front components .............................................................................................................................. 14
Right-side components ....................................................................................................................... 15
Left-side components ......................................................................................................................... 15
Bottom components ........................................................................................................................... 17
3 Illustrated parts catalog
Serial number location ........................................................................................................................ 18
Computer major components ............................................................................................................. 19
Display assembly components ........................................................................................................... 26
Plastics Kit .......................................................................................................................................... 28
Cable Kit ............................................................................................................................................. 29
Mass storage devices ......................................................................................................................... 30
Miscellaneous parts ............................................................................................................................ 31
Sequential part number listing ............................................................................................................ 32
4 Removal and replacement procedures
Preliminary replacement requirements ............................................................................................... 40
Tools required .................................................................................................................... 40
Service considerations ....................................................................................................... 40
Plastic parts ....................................................................................................... 40
Cables and connectors ..................................................................................... 41
Drive handling ................................................................................................... 41
Grounding guidelines ......................................................................................................... 42
Electrostatic discharge damage ........................................................................ 42
Packaging and transporting guidelines ............................................. 43
vii
Workstation guidelines ..................................................................... 43
Equipment guidelines ....................................................................... 44
Unknown user password ................................................................................................... 45
Component replacement procedures ................................................................................................. 46
Serial number .................................................................................................................... 46
Battery ............................................................................................................................... 47
Camera module ................................................................................................................. 48
Display inverter .................................................................................................................. 50
Hard drive .......................................................................................................................... 52
Computer feet .................................................................................................................... 54
Memory module ................................................................................................................. 54
RTC battery ....................................................................................................................... 56
WLAN module .................................................................................................................... 57
Optical drive ....................................................................................................................... 59
Switch cover ...................................................................................................................... 61
Keyboard ........................................................................................................................... 63
Speaker assembly ............................................................................................................. 66
Power button board ........................................................................................................... 67
Display assembly ............................................................................................................... 69
Top cover ........................................................................................................................... 75
Wireless switch board ........................................................................................................ 80
Bluetooth module ............................................................................................................... 82
Front USB board ................................................................................................................ 84
ExpressCard assembly ...................................................................................................... 85
Top cover trim .................................................................................................................... 87
Display switch module ....................................................................................................... 89
Rear USB board ................................................................................................................ 90
System board ..................................................................................................................... 92
Audio board ....................................................................................................................... 97
Fan/heat sink assembly ..................................................................................................... 99
Processor ......................................................................................................................... 103
5 Setup Utility
viii
Starting the Setup Utility ................................................................................................................... 105
Using the Setup Utility ...................................................................................................................... 106
Changing the language of the Setup Utility ..................................................................... 106
Navigating and selecting in the Setup Utility .................................................................... 106
Displaying system information ......................................................................................... 106
Restoring default settings in the Setup Utility .................................................................. 107
Using advanced Setup Utility features ............................................................................. 108
Closing the Setup Utility ................................................................................................... 108
Setup Utility menus .......................................................................................................................... 108
Main menu ....................................................................................................................... 108
6 Specifications
Computer specifications ................................................................................................................... 110
17.0-inch, SXGA+ display specifications .......................................................................................... 111
17.0-inch WXGA+ display specifications .......................................................................................... 112
Hard drive specifications .................................................................................................................. 113
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications ................................ 114
HD DVD-ROM Drive with SuperMulti DVD±R/RW Double Layer support specifications ................. 115
Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support
specifications .................................................................................................................................... 116
System DMA specifications, Intel ..................................................................................................... 117
System DMA specifications, AMD discrete and UMA graphics ........................................................ 118
System interrupt specifications, Intel ................................................................................................ 119
System interrupt specifications, AMD discrete graphics .................................................................. 120
System interrupt specifications, AMD UMA graphics ....................................................................... 121
System I/O address specifications, Intel .......................................................................................... 122
System I/O address specifications, AMD discrete and UMA graphics ............................................. 124
System memory map specifications, Intel ........................................................................................ 126
System memory map specifications, AMD discrete graphics ........................................................... 127
System memory map specifications, AMD UMA graphics ............................................................... 128
Security menu .................................................................................................................. 109
System Configuration menu ............................................................................................ 109
Diagnostics menu ............................................................................................................ 109
7 Screw listing
Phillips PM2.5×8.0 captive screw ..................................................................................................... 129
Phillips PM3.0×4.0 screw ................................................................................................................. 130
Phillips PM2.5×5.0 captive screw ..................................................................................................... 131
Phillips PM2.0×11.0 screw ............................................................................................................... 132
Phillips PM2.5×8.0 screw ................................................................................................................. 133
Phillips PM2.0×3.0 screw ................................................................................................................. 137
Phillips PM2.5×5.0 screw ................................................................................................................. 139
Phillips PM2.5×6.0 screw ................................................................................................................. 143
Phillips PM2.0×4.0 screw ......................................................................................................
Phillips 2.5×4.0 captive screw .......................................................................................................... 145
8 Backup and recovery
Recovering system information ........................................................................................................ 146
Creating recovery discs ................................................................................................... 146
Backing up your information ............................................................................................ 147
........... 144
When to back up ............................................................................................. 147
Backup suggestions ........................................................................................ 147
Using system restore points ............................................................................ 148
ix
Performing a recovery ..................................................................................................... 149
Recovering from the recovery discs ................................................................ 149
Recovering from the partition on the hard drive .............................................. 149
9 Connector pin assignments
Audio-out (headphone) ..................................................................................................................... 150
Audio-in (microphone) ...................................................................................................................... 150
External monitor ............................................................................................................................... 151
RJ-11 (modem) ................................................................................................................................ 152
RJ-45 (network) ................................................................................................................................ 152
S-Video-out ...................................................................................................................................... 153
Universal Serial Bus ......................................................................................................................... 153
10 Power cord set requirements
Requirements for all countries or regions ......................................................................................... 154
Requirements for specific countries or regions ................................................................................ 155
When to create restore points ........................................................ 148
Create a system restore point ........................................................ 148
Restore to a previous date and time ............................................... 148
11 Recycling
Battery .............................................................................................................................................. 156
Display .............................................................................................................................................. 156
Index ................................................................................................................................................................. 162
x

1 Product description

Category Description Full-
featured models (AMD)
Product Name
Proces­sors
T7700 (2.4-GHz, 4-MB L2 cache,
Intel® Core™ Duo processors:
T7500 (2.2-GHz, 4-MB L2 cache,
T7300 (2.0-GHz, 4-MB L2 cache,
T7100 (1.8-GHz, 2-MB L2 cache,
T5250e (1.5-GHz, 2-MB L2 cache,
T2300 (1.6-GHz, L2 cache, 533-
HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs
Intel® Core™ 2 Duo processor:
800-MHz FSB)
800-MHz FSB)
800-MHz FSB)
800-MHz FSB)
667-MHz FSB)
MHz FSB)
Defeatured models (AMD)
8m GM system board (Intel)
8m PM system board (Intel)
8p PM system board (Intel)
TJ85 (1.67-GHz, 2-MB L2 cache,
667-MHz FSB)
AMD Turion™ 64 X2 Dual-Core
Mobile Technology and AMD Athlon™ 64 X2 Dual-Core processors:
Turion TL-68 (2.4 -GHz, 1-MB L2
cache)
Turion TL-66 (2.3 -GHz, 1-MB L2
cache)
Turion TL-64 (2.2 -GHz, 1-MB L2
cache)
Turion TL-62 (2.1 -GHz, 1-MB L2
cache)
Turion TL-60 (2.0 -GHz, 1-MB L2
cache)
√√
1
Category Description Full-
featured models (AMD)
Defeatured models (AMD)
8m GM system board (Intel)
8m PM system board (Intel)
8p PM system board (Intel)
Turion TL-58 (1.9 -GHz, 1-MB L2
cache)
Turion TL-56 (1.8 -GHz, 1-MB L2
cache)
Athlon TK-55 (1.86-GHz. 512-MB
L2 cache)
Athlon TK-53 (1.7-GHz. 512-MB L2
cache)
Chipset Northbridge: Intel PM965
Northbridge: Intel GM965
Southbridge: ICH8m
Northbridge/Southbridge: nVidia
MCP67D
Northbridge/Southbridge: nVidia
MCP67M
Graphics nVidia Discrete PCI Express × 16
Graphics:
nVidia NB8P-SE (GeForce 8600M
GS, G86M-128 bit) with at least 256 MB of dedicated video memory (16M×16 DDR2 × 8 PCs), with:
511 MB of video memory
when system memory = 1 GB (256 MB + 255 MB Turbo Cache)
1023 MB of video memory
when system memory = 2 GB (256 MB + 767 MB Turbo Cache)
2047 MB of video memory
when system memory = 4 GB (256 MB + 1791 MB Turbo Cache)
System design supports up to 55-W GPU requirement.
2 Chapter 1 Product description
Category Description Full-
featured models (AMD)
Defeatured models (AMD)
8m GM system board (Intel)
8m PM system board (Intel)
8p PM system board (Intel)
nVidia NB8M-SE -GS (GeForce
Intel Extreme Graphics - Intel GMA
8400M GS) with at least 128 MB of dedicated video memory (16M × 16 DDR2 × 4 PCs), with:
192 MB of video memory
when system memory = 512 MB (128 MB + 64 MB Turbo Cache)
383 MB of video memory
when system memory = 1 GB (128 MB + 255 MB Turbo Cache)
895 MB of video memory
when system memory = 2 GB (128 MB + 767 MB Turbo Cache)
1919 MB of video memory
when system memory = 4 GB (128 MB + 1535 MB Turbo Cache)
System design supports up to 55-W GPU requirement.
X3100 UMA (integrated) with shared video memory:
Up to 64 MB when system
memory = 512 MB
Up to 251 MB when system
memory = 1024 MB
Up to 358 MB when system
memory > 2047 MB
Memory size is dynamically allocated.
3
Category Description Full-
featured models (AMD)
Defeatured models (AMD)
8m GM system board (Intel)
8m PM system board (Intel)
8p PM system board (Intel)
UMA nVidia MCP67M with shared
Panels 17.0-inch dual lamp WXGA+
17.0-inch single lamp SXGA+
video memory, and
Up to 128 MB on computer
models with 512 MB of system RAM
Up to 287 MB on computer
models with 1024 MB of system RAM
Up to 559 MB on computer
models with 2048 MB of system RAM
Up to 559 MB on computer
models with 4096 MB of system RAM
Memory size is dynamically allocated.
BrightView (1440 × 900), 200 nits typical brightness
BrightView 1680 × 1050), 200 nits typical brightness
17.0-inch single lamp WXGA BrightView (1440 × 900), 200 nits typical brightness
Memory 2 SODIMM slots
Customer-accessible/upgradable
PC2-5300, 667-MHz, DDR2
Dual-channel support
Supports up to 4096 MB of system
memory
2048-MB total system
memory (1024 MB × 2)
1024-MB total system
memory (1024 MB × 1)
Hard drives
RAID software support not required
Supports all Serial ATA (SATA) 9.5­mm, 2.5-inch hard drives
for second hard drive
√√√ √√
4 Chapter 1 Product description
Category Description Full-
featured models (AMD)
Defeatured models (AMD)
8m GM system board (Intel)
8m PM system board (Intel)
8p PM system board (Intel)
Single hard drive configurations:
250-GB, 5400-rpm
200-GB, 4200-rpm
160-GB, 5400-rpm
120-GB, 7200- and 5400-rpm
100-GB, 7200-rpm
80-GB, 5400-rpm
Dual hard drive configurations:
500-GB, 5400-rpm (250 GB ×
2)
400-GB, 4200-rpm (200 GB ×
2)
320-GB, 5400-rpm (160 GB ×
2)
280-GB, 5400-rpm (160 GB +
120 GB)
240-GB, 7200-rpm (120 GB ×
2)
240-GB, 5400-rpm (120 GB x
2)
200-GB, 7200-rpm (100 GB ×
2)
200-GB, 5400-rpm (120 GB +
80 GB)
Optical drives
Parallel ATA
Fixed (1 screw for removal)
Support for the following optical drives:
12.7-mm tray load
Blu-ray Disc ROM Drive with
SuperMulti DVD±R/RW Double-Layer (DL) support (select models only)
HD DVD-ROM Drive with
SuperMulti DVD±R/RW Double Layer support
DVD±RW and CD-RW
SuperMulti Double-Layer Combo Drive with LightScribe
√√√ √√
5
Category Description Full-
featured models (AMD)
Defeatured models (AMD)
8m GM system board (Intel)
8m PM system board (Intel)
8p PM system board (Intel)
Camera Low-light VGA camera
Fixed (no tilt)
640 × 480 by 20 frames per second
Diskette drive
Audio HD Audio (Realtek ALC861-VD-
HD Audio - Conexant CX20549-12)
Supports Microsoft Premium
Pavilion-branded Altec Lansing
2 omnidirectional microphones,
Modem 56K V.92 data/fax modem
DVD±RW and CD-RW
SuperMulti Double-Layer Combo Drive
Supports external USB drive only
GR)
Requirements
speakers
dual array with appropriate software (supports beam forming, echo cancellation, and noise suppression)
Supports all world-wide certification
requirements
Ethernet Integrated Realtek RT8111B
10/100/1000 network interface card (NIC)
Integrated Realtek RT8101e
10/100 NIC
Integrated Realtek RTL8211B
10/100 NIC
Integrated Realtek RT8201CL
10/100 NIC
Wireless Integrated wireless local area
network (WLAN) options by way of wireless module:
Intel PRO wireless 3945 a/b/g and
b/g with 2 antennae built into the display assembly
Intel WLAN + Bluetooth®
802.11b/g for use only in North America, includes two 2.4-GHz antennae in display assembly
√√√
6 Chapter 1 Product description
Category Description Full-
featured models (AMD)
Defeatured models (AMD)
8m GM system board (Intel)
8m PM system board (Intel)
8p PM system board (Intel)
Intel PRO wireless 4965 a/b/g with
Broadcom 4321AGN Wi-Fi Adapter
Broadcom 4321AGN Wi-Fi Adapter
External media card
One Mini PCIe slot
Digital Media Slot, supports SD,
Ports Audio-in (mono microphone)
Audio-out (stereo headphone)
Audio-out (stereo headphone with
Consumer infrared
2 antennae built into the display assembly and a/b/g/n with 3 antennae built into the display assembly
(802.11 a/b/g/ draft-n) + Bluetooth with 2 antennas
(802.11 a/b/g/ draft-n) with 2 antennas
One ExpressCard 54 slot, supports Hybrid Analog+ATSC and DVBT TV tuner
MMC, SD I/O, MS, MSP, xD
S/PDIF)
High-Definition Multimedia
Interface (HDMI, on select models only)
IEEE 1394a
RJ-11 (modem)
RJ-45 (Ethernet, includes link and
activity lights)
S-Video-out
USB (4 on computer models not
equipped with a fingerprint reader; 3 on computer models equipped with a fingerprint reader)
VGA (Dsub 15-pin)
2-pin AC power for 90-W AC
adapter
2-pin AC power for 65-W AC
adapter
Docking Expansion port 3 supports the HP
xb3000 Notebook Expansion Base and HP Notebook QuickDock
√√√ √√
7
Category Description Full-
featured models (AMD)
Defeatured models (AMD)
8m GM system board (Intel)
8m PM system board (Intel)
8p PM system board (Intel)
Keybrd/ pointing devices
Touchpad supports 2-way scrolling
Taps enabled as default
Power require­ments
8-cell 2.20-Ah Li-ion battery
90-W AC adapter with localized
65-W AC adapter with localized
Security Security cable slot
Fingerprint reader (select models
Operat- ing system
17-inch full-size keyboard with numeric keypad
8-cell 2.55-Ah Li-ion battery
cable plug support (2-wire plug with ground pin, supports 2-pin DC connector)
cable plug support (2-wire plug with ground pin, supports 2-pin DC connector)
only)
Preinstalled:
Windows Vista® with embedded
QuickPlay Direct
Windows Vista Business (32-bit)
Windows Vista Ultimate (64-bit)
Windows Vista Premium (64-bit)
Service­ability
AC adapter
Battery (system)
Hard drives (2)
Memory module
Optical drive
WLAN module √√√ √√
End-user replaceable parts:
8 Chapter 1 Product description

2 External component identification

Top components

Display and top components

Item Component Description
(1) Internal microphones (2) (select models only) Record sound.
NOTE: If there is a microphone icon next to each
microphone opening, the computer has internal microphones.
(2) Integrated camera (select models only) Records video and captures still photographs.
(3) Speakers (2) Produce sound.
(4) Num lock light On: Num lock is on or the embedded numeric keypad is
enabled.
Top components 9
Item Component Description
(5) Volume scroll zone Adjusts speaker volume. Slide your finger to the left to
decrease volume and to the right to increase volume. You can also tap the minus sign on the scroll zone to decrease volume, or tap the plus sign on the scroll zone to increase volume.
(6) Volume mute button Mutes and restores the speaker sound.
(7) Caps lock light On: Caps lock is on.
(8) Power button*
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support.
When the computer is off, press the button to turn on
the computer.
When the computer is on, press the button to shut
down the computer.
When the computer is in the Sleep state, press the
button briefly to exit Sleep.
When the computer is in Hibernation, press the button
briefly to exit Hibernation.
If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.
To learn more about power settings, select Start > Control Panel > System and Maintenance > Power Options.
10 Chapter 2 External component identification

QuickPlay buttons

Item Component Description
(1) Media button Launches the QuickPlay program.
NOTE: If the computer has been set up to require a logon
password, you may be asked to log on to Windows. QuickPlay launches after you log on. Refer to the QuickPlay online Help for more information.
(2) DVD button Launches the DVD playback feature of the QuickPlay
program.
NOTE: If the computer has been set up to require a logon
password, you may be asked to log on to Windows. QuickPlay launches after you log on. Refer to the QuickPlay online Help for more information.
(3) Previous/rewind button When a disc is playing in the optical drive:
Plays the previous track or chapter, when pressed
once.
Rewinds when pressed with the fn key.
(4) Play/pause button Plays or pauses the disc.
(5) Next/fast forward button
(6) Stop button Stops the disc.
Plays the next track or chapter when the button is
pressed once.
Fast forwards media when pressed simultaneously
with the fn key.
Top components 11

Keys

Item Component Function
(1) Function keys Execute frequently used system functions when pressed in
combination with the fn key.
(2) caps lock key Enables caps lock and turns on the caps lock light.
(3) fn key Executes frequently used system functions when pressed
(4) Windows logo key Displays the Windows® Start menu.
(5) Windows applications key Displays a shortcut menu for items beneath the pointer.
(6) Arrow keys Move the cursor around the screen.
(7) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.
(8) num lock key Enables numeric lock, turns on the embedded numeric
in combination with a function key or the esc key.
keypad, and turns on the num lock light.
12 Chapter 2 External component identification

TouchPad

Item Component Function
(1) TouchPad light
(2) TouchPad* Moves the pointer and selects or activates items on the
(3) TouchPad left and right buttons* Function like the left and right buttons on an external
(4) TouchPad on/off button Enables/disables the TouchPad.
(5) TouchPad scroll zone Scrolls up or down.
*This table describes factory settings. View or change pointing device preferences by selecting Start > Control Panel > Hardware and Sound > Mouse.
Blue: TouchPad is enabled.
Amber: TouchPad is disabled.
screen.
mouse.
Top components 13

Front components

Item Component Function
(1) Power light
(2) Battery light
(3) Drive light Blinking: The hard drive or optical drive is being accessed.
(4) Wireless switch Turns the wireless feature on or off, but does not create a
(5) Wireless light
On: The computer is on.
Blinking: The computer is in the Sleep state.
Off: The computer is off or in Hibernation.
On: A battery is charging.
Blinking: A battery that is the only available power
source has reached a low battery level or a critical battery level.
Off: If the computer is plugged into an external power
source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.
wireless connection.
NOTE: To establish a wireless connection, a wireless
network must already be set up.
Blue: An integrated wireless device, such as a
wireless local area network (LAN) device and/or a Bluetooth® device, is turned on.
Amber: An integrated wireless device is turned off.
(6) Consumer infrared lens Receives a signal from a remote control device, such as
(7) Audio-in (microphone) jack Connects an optional computer headset microphone,
(8) Audio-out (headphone) jack Produces sound when connected to optional powered
Audio-out (headphone) S/PDIF jack (select models
only)
(9) Display lid latch Opens the computer.
14 Chapter 2 External component identification
the HP Remote Control.
stereo array microphone, or monaural microphone.
stereo speakers, headphones, ear buds, a headset, or television audio.
Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.

Right-side components

Item Component Function
(1) USB ports (select models only) Connect optional USB devices.
(2) ExpressCard slot Supports optional ExpressCard/54 cards.
(3) Optical drive Reads optical discs, and, on select models, also writes to
(4) Power connector Connects an AC adapter.

Left-side components

optical discs.
Item Component Function
(1) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being mishandled or stolen.
(2) S-Video-out jack Connects an optional S-Video device such as a television,
VCR, camcorder, overhead projector, or video capture card.
(3) External monitor port Connects an external VGA monitor or projector.
(4) Expansion port 3 Connects the computer to an optional docking device or
expansion product.
NOTE: The computer has only one expansion port. The
term expansion port 3 describes the type of expansion port.
(5) RJ-45 (network) jack Connects a network cable.
NOTE: On select computer models, the network jack
provides Gigabit Ethernet functionality.
(6) RJ-11 (modem) jack Connects a modem cable.
Right-side components 15
Item Component Function
(7) HDMI port (select models only) Connects an optional video or audio device such as a high-
definition television, set-top box, DVD player, or any compatible digital or audio device.
(8) USB ports (1 or 2, depending on computer model) Connect optional USB devices.
NOTE: Depending on your computer model, the
computer may include an HDMI port or a USB port.
(9) 1394 port (select models only) Connects an optional IEEE 1394 or 1394a device, such as
a camcorder.
(10) Digital Media Slot light (select models only) On: A digital card is being accessed.
(11) Digital Media Slot (select models only) Supports the following optional digital card formats:
Memory Stick (MS)
Memory Stick Pro (MSP)
MultiMediaCard (MMC)
Secure Digital Input/Output (SD I/O)
Secure Digital (SD) Memory Card
xD-Picture Card (XD)
xD-Picture Card (XD) Type H
xD-Picture Card (XD) Type M
16 Chapter 2 External component identification

Bottom components

Item Component Function
(1) Battery bay Holds the battery.
(2) Battery release latch Releases the battery from the battery bay.
(3) Optical drive Reads optical discs, and, on select models, also writes to
optical discs.
(4) Secondary hard drive bay Holds an optional secondary hard drive.
Primary hard drive bay Hold the primary hard drive.
(5) Vents (5) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
(6) Memory/WLAN module compartment Contains the memory module slots, the WLAN module slot,
and the RTC battery.
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
Bottom components 17

3 Illustrated parts catalog

Serial number location

When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.
18 Chapter 3 Illustrated parts catalog

Computer major components

Item Description Spare part number
(1) Display assemblies (include wireless antenna transceivers and cables)
For use only with computer models equipped with a camera:
Computer major components 19
Item Description Spare part number
For use only with computer models not equipped with a camera:
NOTE: See Display assembly components on page 26 for more information on display assembly spare part
(2)
(3) Power button board (includes power button board cable) 432987-001
(4) Speaker assembly 432994-001
(5) Keyboards (include keyboard cable)
Denmark, Finland, Norway, and Sweden 441541-DH1
France 441541-051
French Canada 441541-121
17.0-inch, WXGA+, TFT, dual Lamp with BrightView
17.0-inch, SXGA+, TFT, single Lamp with BrightView
17.0-inch, WXGA+, TFT, single Lamp with BrightView
17.0-inch, WXGA+, TFT, dual Lamp with BrightView
17.0-inch, SXGA+, TFT, Single Lamp with BrightView
17.0-inch, WXGA+, TFT, Single Lamp with BrightView
numbers.
Switch cover (includes LED board and LED board cable) 448014-001
Belgium 441541-A41
447991-001
447990-001
447989-001
447994–001
447993-001
447992-001
Germany 441541-041
Greece 441541-151
Israel 441541-BB1
Italy 441541-061
Japan 441541-291
South Korea 441541-AD1
Latin America 441541-161
The Netherlands and Europe 441541-B31
Portugal 441541-131
Russia 441541-251
Saudi Arabia 441541-171
Spain 441541-071
Switzerland 441541-111
Thailand 441541-281
Turkey 441541-141
The United Kingdom 441541-031
The United States 441541-001
20 Chapter 3 Illustrated parts catalog
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