HP (Hewlett-Packard) dv9500, dv9600, dv9700 User Manual

HP Pavilion dv9500, dv9600, and dv9700

Entertainment PCs

Maintenance and Service Guide

© Copyright 2007 Hewlett-Packard

Development Company, L.P.

AMD, the AMD Arrow logo, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Sixth Edition: November 2007

First Edition: April 2007

Document Part Number: 448374-006

MSG revision history

Revision	Publication date	Description
A	November 2009	The power connector bracket is included in the base enclosure kits. The information
		was updated in the following location: Computer major components on page 19.
		The part number for the optical drive connector board was incorrect in the system
		board removal and replacement procedures. It has been corrected to part number
		432992-001.

iii

iv MSG revision history

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

v

vi Safety warning notice

Table of contents

1	Product description
2	External component identification
	Top components ...................................................................................................................................	9
	Display and top components ...............................................................................................	9
	QuickPlay buttons ..............................................................................................................	11
	Keys ...................................................................................................................................	12
	TouchPad ..........................................................................................................................	13
	Front components ..............................................................................................................................	14
	Right-side components .......................................................................................................................	15
	Left-side components .........................................................................................................................	15
	Bottom components ...........................................................................................................................	17
3	Illustrated parts catalog
	Serial number location ........................................................................................................................	18
	Computer major components .............................................................................................................	19
	Display assembly components ...........................................................................................................	26
	Plastics Kit ..........................................................................................................................................	28
	Cable Kit .............................................................................................................................................	29
	Mass storage devices .........................................................................................................................	30
	Miscellaneous parts ............................................................................................................................	31
	Sequential part number listing ............................................................................................................	32
4 Removal and replacement procedures
	Preliminary replacement requirements ...............................................................................................	40
	Tools required ....................................................................................................................	40
	Service considerations .......................................................................................................	40
	Plastic parts .......................................................................................................	40
	Cables and connectors .....................................................................................	41
	Drive handling ...................................................................................................	41
	Grounding guidelines .........................................................................................................	42
	Electrostatic discharge damage ........................................................................	42
	Packaging and transporting guidelines .............................................	43

vii

Workstation guidelines .....................................................................	43
Equipment guidelines .......................................................................	44
Unknown user password ...................................................................................................	45
Component replacement procedures .................................................................................................	46
Serial number ....................................................................................................................	46
Battery ...............................................................................................................................	47
Camera module .................................................................................................................	48
Display inverter ..................................................................................................................	50
Hard drive ..........................................................................................................................	52
Computer feet ....................................................................................................................	54
Memory module .................................................................................................................	54
RTC battery .......................................................................................................................	56
WLAN module ....................................................................................................................	57
Optical drive .......................................................................................................................	59
Switch cover ......................................................................................................................	61
Keyboard ...........................................................................................................................	63
Speaker assembly .............................................................................................................	66
Power button board ...........................................................................................................	67
Display assembly ...............................................................................................................	69
Top cover ...........................................................................................................................	75
Wireless switch board ........................................................................................................	80
Bluetooth module ...............................................................................................................	82
Front USB board ................................................................................................................	84
ExpressCard assembly ......................................................................................................	85
Top cover trim ....................................................................................................................	87
Display switch module .......................................................................................................	89
Rear USB board ................................................................................................................	90
System board .....................................................................................................................	92
Audio board .......................................................................................................................	97
Fan/heat sink assembly .....................................................................................................	99
Processor .........................................................................................................................	103
5 Setup Utility
Starting the Setup Utility ...................................................................................................................	105
Using the Setup Utility ......................................................................................................................	106
Changing the language of the Setup Utility .....................................................................	106
Navigating and selecting in the Setup Utility ....................................................................	106
Displaying system information .........................................................................................	106
Restoring default settings in the Setup Utility ..................................................................	107
Using advanced Setup Utility features .............................................................................	108
Closing the Setup Utility ...................................................................................................	108
Setup Utility menus ..........................................................................................................................	108
Main menu .......................................................................................................................	108

viii

	Security menu ..................................................................................................................	109
	System Configuration menu ............................................................................................	109
	Diagnostics menu ............................................................................................................	109
6	Specifications
	Computer specifications ...................................................................................................................	110
	17.0-inch, SXGA+ display specifications ..........................................................................................	111
	17.0-inch WXGA+ display specifications ..........................................................................................	112
	Hard drive specifications ..................................................................................................................	113
	DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications ................................	114
	HD DVD-ROM Drive with SuperMulti DVD±R/RW Double Layer support specifications .................	115
	Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support
	specifications ....................................................................................................................................	116
	System DMA specifications, Intel .....................................................................................................	117
	System DMA specifications, AMD discrete and UMA graphics ........................................................	118
	System interrupt specifications, Intel ................................................................................................	119
	System interrupt specifications, AMD discrete graphics ..................................................................	120
	System interrupt specifications, AMD UMA graphics .......................................................................	121
	System I/O address specifications, Intel ..........................................................................................	122
	System I/O address specifications, AMD discrete and UMA graphics .............................................	124
	System memory map specifications, Intel ........................................................................................	126
	System memory map specifications, AMD discrete graphics ...........................................................	127
	System memory map specifications, AMD UMA graphics ...............................................................	128
7	Screw listing
	Phillips PM2.5×8.0 captive screw .....................................................................................................	129
	Phillips PM3.0×4.0 screw .................................................................................................................	130
	Phillips PM2.5×5.0 captive screw .....................................................................................................	131
	Phillips PM2.0×11.0 screw ...............................................................................................................	132
	Phillips PM2.5×8.0 screw .................................................................................................................	133
	Phillips PM2.0×3.0 screw .................................................................................................................	137
	Phillips PM2.5×5.0 screw .................................................................................................................	139
	Phillips PM2.5×6.0 screw .................................................................................................................	143
	Phillips PM2.0×4.0 screw .................................................................................................................	144
	Phillips 2.5×4.0 captive screw ..........................................................................................................	145
8 Backup and recovery
	Recovering system information ........................................................................................................	146
	Creating recovery discs ...................................................................................................	146
	Backing up your information ............................................................................................	147
	When to back up .............................................................................................	147
	Backup suggestions ........................................................................................	147
	Using system restore points ............................................................................	148

ix

When to create restore points ........................................................	148
Create a system restore point ........................................................	148
Restore to a previous date and time ...............................................	148
Performing a recovery .....................................................................................................	149
Recovering from the recovery discs ................................................................	149
Recovering from the partition on the hard drive ..............................................	149
9 Connector pin assignments
Audio-out (headphone) .....................................................................................................................	150
Audio-in (microphone) ......................................................................................................................	150
External monitor ...............................................................................................................................	151
RJ-11 (modem) ................................................................................................................................	152
RJ-45 (network) ................................................................................................................................	152
S-Video-out ......................................................................................................................................	153
Universal Serial Bus .........................................................................................................................	153
10 Power cord set requirements
Requirements for all countries or regions .........................................................................................	154
Requirements for specific countries or regions ................................................................................	155
11 Recycling
Battery ..............................................................................................................................................	156
Display ..............................................................................................................................................	156
Index .................................................................................................................................................................	162

x

1 Product description

Category	Description	Full-	Defeatured	8m GM	8m PM	8p PM
		featured	models	system	system	system
		models	(AMD)	board (Intel)	board	board
		(AMD)			(Intel)	(Intel)
Product	HP Pavilion dv9500, dv9600, and	√	√	√	√	√
Name	dv9700 Entertainment PCs
Proces-	Intel® Core™ 2 Duo processor:
sors
	T7700 (2.4-GHz, 4-MB L2 cache,			√	√	√
	800-MHz FSB)
	Intel® Core™ Duo processors:
	T7500 (2.2-GHz, 4-MB L2 cache,			√	√	√
	800-MHz FSB)
	T7300 (2.0-GHz, 4-MB L2 cache,			√	√	√
	800-MHz FSB)
	T7100 (1.8-GHz, 2-MB L2 cache,			√	√	√
	800-MHz FSB)
	T5250e (1.5-GHz, 2-MB L2 cache,			√	√	√
	667-MHz FSB)
	T2300 (1.6-GHz, L2 cache, 533-			√	√	√
	MHz FSB)
	TJ85 (1.67-GHz, 2-MB L2 cache,			√	√	√
	667-MHz FSB)
	AMD Turion™ 64 X2 Dual-Core
	Mobile Technology and AMD
	Athlon™ 64 X2 Dual-Core
	processors:
	Turion TL-68 (2.4 -GHz, 1-MB L2	√	√
	cache)
	Turion TL-66 (2.3 -GHz, 1-MB L2	√	√
	cache)
	Turion TL-64 (2.2 -GHz, 1-MB L2	√	√
	cache)
	Turion TL-62 (2.1 -GHz, 1-MB L2	√	√
	cache)
	Turion TL-60 (2.0 -GHz, 1-MB L2	√	√
	cache)

1

Category	Description	Full-	Defeatured	8m GM	8m PM	8p PM
		featured	models	system	system	system
		models	(AMD)	board (Intel)	board	board
		(AMD)			(Intel)	(Intel)
	Turion TL-58 (1.9 -GHz, 1-MB L2	√	√
	cache)
	Turion TL-56 (1.8 -GHz, 1-MB L2	√	√
	cache)
	Athlon TK-55 (1.86-GHz. 512-MB	√	√
	L2 cache)
	Athlon TK-53 (1.7-GHz. 512-MB L2	√	√
	cache)
Chipset	Northbridge: Intel PM965				√	√
	Northbridge: Intel GM965			√
	Southbridge: ICH8m			√	√	√
	Northbridge/Southbridge: nVidia	√
	MCP67D
	Northbridge/Southbridge: nVidia		√
	MCP67M
Graphics	nVidia Discrete PCI Express × 16	√			√	√
	Graphics:
	nVidia NB8P-SE (GeForce 8600M					√
	GS, G86M-128 bit) with at least
	256 MB of dedicated video memory
	(16M×16 DDR2 × 8 PCs), with:
	● 511 MB of video memory
	when system memory = 1 GB
	(256 MB + 255 MB Turbo
	Cache)
	● 1023 MB of video memory
	when system memory = 2 GB
	(256 MB + 767 MB Turbo
	Cache)
	● 2047 MB of video memory
	when system memory = 4 GB
	(256 MB + 1791 MB Turbo
	Cache)
	System design supports up to 55-W
	GPU requirement.

2 Chapter 1 Product description

Category	Description	Full-	Defeatured	8m GM	8m PM	8p PM
		featured	models	system	system	system
		models	(AMD)	board (Intel)	board	board
		(AMD)			(Intel)	(Intel)
	nVidia NB8M-SE -GS (GeForce	√			√
	8400M GS) with at least 128 MB of
	dedicated video memory (16M × 16
	DDR2 × 4 PCs), with:
	● 192 MB of video memory
	when system memory =
	512 MB (128 MB + 64 MB
	Turbo Cache)
	● 383 MB of video memory
	when system memory = 1 GB
	(128 MB + 255 MB Turbo
	Cache)
	● 895 MB of video memory
	when system memory = 2 GB
	(128 MB + 767 MB Turbo
	Cache)
	● 1919 MB of video memory
	when system memory = 4 GB
	(128 MB + 1535 MB Turbo
	Cache)
	System design supports up to 55-W
	GPU requirement.
	Intel Extreme Graphics - Intel GMA			√
	X3100 UMA (integrated) with
	shared video memory:
	● Up to 64 MB when system
	memory = 512 MB
	● Up to 251 MB when system
	memory = 1024 MB
	● Up to 358 MB when system
	memory > 2047 MB
	Memory size is dynamically
	allocated.

3

Category	Description	Full-	Defeatured	8m GM	8m PM	8p PM
		featured	models	system	system	system
		models	(AMD)	board (Intel)	board	board
		(AMD)			(Intel)	(Intel)
	UMA nVidia MCP67M with shared		√
	video memory, and
	● Up to 128 MB on computer
	models with 512 MB of system
	RAM
	● Up to 287 MB on computer
	models with 1024 MB of
	system RAM
	● Up to 559 MB on computer
	models with 2048 MB of
	system RAM
	● Up to 559 MB on computer
	models with 4096 MB of
	system RAM
	Memory size is dynamically
	allocated.
Panels	17.0-inch dual lamp WXGA+	√	√		√	√
	BrightView (1440 × 900), 200 nits
	typical brightness
	17.0-inch single lamp SXGA+	√	√	√	√	√
	BrightView 1680 × 1050), 200 nits
	typical brightness
	17.0-inch single lamp WXGA	√	√	√	√	√
	BrightView (1440 × 900), 200 nits
	typical brightness
Memory	2 SODIMM slots	√	√	√	√	√
	Customer-accessible/upgradable	√	√	√	√	√
	PC2-5300, 667-MHz, DDR2	√	√	√	√	√
	Dual-channel support	√	√	√	√	√
	Supports up to 4096 MB of system	√	√	√	√	√
	memory
	● 2048-MB total system
	memory (1024 MB × 2)
	● 1024-MB total system
	memory (1024 MB × 1)
Hard	Supports all Serial ATA (SATA) 9.5-	√	√	√	√	√
drives	mm, 2.5-inch hard drives
	RAID software support not required	√	√	√	√	√
	for second hard drive

4 Chapter 1 Product description

Category	Description		Full-	Defeatured	8m GM	8m PM	8p PM
			featured	models	system	system	system
			models	(AMD)	board (Intel)	board	board
			(AMD)			(Intel)	(Intel)
	Single hard drive configurations:		√	√	√	√	√
	●	250-GB, 5400-rpm
	●	200-GB, 4200-rpm
	●	160-GB, 5400-rpm
	●	120-GB, 7200and 5400-rpm
	●	100-GB, 7200-rpm
	●	80-GB, 5400-rpm
	Dual hard drive configurations:		√	√	√	√	√
	● 500-GB, 5400-rpm (250 GB ×
		2)
	● 400-GB, 4200-rpm (200 GB ×
		2)
	● 320-GB, 5400-rpm (160 GB ×
		2)
	● 280-GB, 5400-rpm (160 GB +
		120 GB)
	● 240-GB, 7200-rpm (120 GB ×
		2)
	● 240-GB, 5400-rpm (120 GB x
		2)
	● 200-GB, 7200-rpm (100 GB ×
		2)
	● 200-GB, 5400-rpm (120 GB +
		80 GB)
Optical	12.7-mm tray load		√	√	√	√	√
drives
	Parallel ATA		√	√	√	√	√
	Fixed (1 screw for removal)		√	√	√	√	√
	Support for the following optical drives:
	● Blu-ray Disc ROM Drive with					√	√
		SuperMulti DVD±R/RW
		Double-Layer (DL) support
		(select models only)
	● HD DVD-ROM Drive with		√			√	√
		SuperMulti DVD±R/RW
		Double Layer support
	●	DVD±RW and CD-RW	√	√	√	√	√
		SuperMulti Double-Layer
		Combo Drive with LightScribe

5

Category	Description	Full-	Defeatured	8m GM	8m PM	8p PM
		featured	models	system	system	system
		models	(AMD)	board (Intel)	board	board
		(AMD)			(Intel)	(Intel)
	● DVD±RW and CD-RW	√	√	√	√	√
	SuperMulti Double-Layer
	Combo Drive
Camera	Low-light VGA camera	√	√	√	√	√
	Fixed (no tilt)	√	√	√	√	√
	640 × 480 by 20 frames per second	√	√	√	√	√
Diskette	Supports external USB drive only	√	√	√	√	√
drive
Audio	HD Audio (Realtek ALC861-VD-			√	√	√
	GR)
	HD Audio - Conexant CX20549-12)	√	√
	Supports Microsoft Premium	√	√	√	√	√
	Requirements
	Pavilion-branded Altec Lansing	√	√	√	√	√
	speakers
	2 omnidirectional microphones,	√	√	√	√	√
	dual array with appropriate
	software (supports beam forming,
	echo cancellation, and noise
	suppression)
Modem	56K V.92 data/fax modem	√	√	√	√	√
	Supports all world-wide certification	√	√	√	√	√
	requirements
Ethernet	Integrated Realtek RT8111B				√	√
	10/100/1000 network interface card
	(NIC)
	Integrated Realtek RT8101e			√
	10/100 NIC
	Integrated Realtek RTL8211B	√
	10/100 NIC
	Integrated Realtek RT8201CL		√
	10/100 NIC
Wireless	Integrated wireless local area			√	√	√
	network (WLAN) options by way
	of wireless module:
	Intel PRO wireless 3945 a/b/g and			√	√	√
	b/g with 2 antennae built into the
	display assembly
	Intel WLAN + Bluetooth®			√	√	√
	802.11b/g for use only in North			√	√	√
	America, includes two 2.4-GHz
	antennae in display assembly

6 Chapter 1 Product description

Category	Description	Full-	Defeatured	8m GM	8m PM	8p PM
		featured	models	system	system	system
		models	(AMD)	board (Intel)	board	board
		(AMD)			(Intel)	(Intel)
	Intel PRO wireless 4965 a/b/g with			√	√	√
	2 antennae built into the display
	assembly and a/b/g/n with 3
	antennae built into the display
	assembly
	Broadcom 4321AGN Wi-Fi Adapter	√	√
	(802.11 a/b/g/ draft-n) + Bluetooth
	with 2 antennas
	Broadcom 4321AGN Wi-Fi Adapter	√	√
	(802.11 a/b/g/ draft-n) with 2
	antennas
External	One ExpressCard 54 slot, supports	√	√	√	√	√
media card	Hybrid Analog+ATSC and DVBT
	TV tuner
	One Mini PCIe slot	√	√	√	√	√
	Digital Media Slot, supports SD,	√	√	√	√	√
	MMC, SD I/O, MS, MSP, xD
Ports	Audio-in (mono microphone)	√	√	√	√	√
	Audio-out (stereo headphone)	√	√	√	√	√
	Audio-out (stereo headphone with	√	√	√	√	√
	S/PDIF)
	Consumer infrared	√	√	√	√	√
	High-Definition Multimedia	√			√	√
	Interface (HDMI, on select models
	only)
	IEEE 1394a	√	√	√	√	√
	RJ-11 (modem)	√	√	√	√	√
	RJ-45 (Ethernet, includes link and	√	√	√	√	√
	activity lights)
	S-Video-out	√	√	√	√	√
	USB (4 on computer models not	√	√	√	√	√
	equipped with a fingerprint reader;
	3 on computer models equipped
	with a fingerprint reader)
	VGA (Dsub 15-pin)	√	√	√	√	√
	2-pin AC power for 90-W AC	√	√		√	√
	adapter
	2-pin AC power for 65-W AC			√
	adapter
Docking	Expansion port 3 supports the HP	√	√	√	√	√
	xb3000 Notebook Expansion Base
	and HP Notebook QuickDock

7

Category	Description	Full-	Defeatured	8m GM	8m PM	8p PM
		featured	models	system	system	system
		models	(AMD)	board (Intel)	board	board
		(AMD)			(Intel)	(Intel)
Keybrd/	17-inch full-size keyboard with	√	√	√	√	√
pointing	numeric keypad
devices
	Touchpad supports 2-way scrolling	√	√	√	√	√
	Taps enabled as default	√	√	√	√	√
Power	8-cell 2.55-Ah Li-ion battery	√	√	√	√	√
require-
ments
	8-cell 2.20-Ah Li-ion battery	√	√	√	√	√
	90-W AC adapter with localized	√	√		√	√
	cable plug support (2-wire plug with
	ground pin, supports 2-pin DC
	connector)
	65-W AC adapter with localized			√
	cable plug support (2-wire plug with
	ground pin, supports 2-pin DC
	connector)
Security	Security cable slot	√	√	√	√	√
	Fingerprint reader (select models	√	√	√	√	√
	only)
Operating	Preinstalled:
system
	Windows Vista® with embedded			√	√	√
	QuickPlay Direct
	Windows Vista Business (32-bit)	√	√	√	√	√
	Windows Vista Ultimate (64-bit)	√	√	√	√	√
	Windows Vista Premium (64-bit)	√	√	√	√	√
Service-	End-user replaceable parts:	√	√	√	√	√
ability
	AC adapter	√	√	√	√	√
	Battery (system)	√	√	√	√	√
	Hard drives (2)	√	√	√	√	√
	Memory module	√	√	√	√	√
	Optical drive	√	√	√	√	√
	WLAN module	√	√	√	√	√

8 Chapter 1 Product description

2 External component identification

Top components

Display and top components

Item	Component	Description

(1)Internal microphones (2) (select models only)

Record sound.

NOTE: If there is a microphone icon next to each microphone opening, the computer has internal microphones.

(2)	Integrated camera (select models only)	Records video and captures still photographs.
(3)	Speakers (2)	Produce sound.
(4)	Num lock light	On: Num lock is on or the embedded numeric keypad is
		enabled.

Top components

9

Item	Component	Description
(5)	Volume scroll zone	Adjusts speaker volume. Slide your finger to the left to
		decrease volume and to the right to increase volume. You
		can also tap the minus sign on the scroll zone to decrease
		volume, or tap the plus sign on the scroll zone to increase
		volume.
(6)	Volume mute button	Mutes and restores the speaker sound.
(7)	Caps lock light	On: Caps lock is on.
(8)	Power button*	● When the computer is off, press the button to turn on

the computer.

● When the computer is on, press the button to shut down the computer.

● When the computer is in the Sleep state, press the button briefly to exit Sleep.

● When the computer is in Hibernation, press the button briefly to exit Hibernation.

If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about power settings, select Start > Control

Panel > System and Maintenance > Power Options.

*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support.

10 Chapter 2 External component identification

QuickPlay buttons

Item	Component	Description
(1)	Media button	Launches the QuickPlay program.
		NOTE: If the computer has been set up to require a logon
		password, you may be asked to log on to Windows.
		QuickPlay launches after you log on. Refer to the
		QuickPlay online Help for more information.
(2)	DVD button	Launches the DVD playback feature of the QuickPlay
		program.
		NOTE: If the computer has been set up to require a logon
		password, you may be asked to log on to Windows.
		QuickPlay launches after you log on. Refer to the
		QuickPlay online Help for more information.
(3)	Previous/rewind button	When a disc is playing in the optical drive:
		● Plays the previous track or chapter, when pressed
		once.
		● Rewinds when pressed with the fn key.
(4)	Play/pause button	Plays or pauses the disc.
(5)	Next/fast forward button	● Plays the next track or chapter when the button is
		pressed once.
		● Fast forwards media when pressed simultaneously
		with the fn key.
(6)	Stop button	Stops the disc.

Top components 11

Keys

Item	Component	Function
(1)	Function keys	Execute frequently used system functions when pressed in
		combination with the fn key.
(2)	caps lock key	Enables caps lock and turns on the caps lock light.
(3)	fn key	Executes frequently used system functions when pressed
		in combination with a function key or the esc key.
(4)	Windows logo key	Displays the Windows® Start menu.
(5)	Windows applications key	Displays a shortcut menu for items beneath the pointer.
(6)	Arrow keys	Move the cursor around the screen.
(7)	Embedded numeric keypad keys	Can be used like the keys on an external numeric keypad.
(8)	num lock key	Enables numeric lock, turns on the embedded numeric
		keypad, and turns on the num lock light.

12 Chapter 2 External component identification

TouchPad

Item	Component	Function
(1)	TouchPad light	● Blue: TouchPad is enabled.
		● Amber: TouchPad is disabled.
(2)	TouchPad*	Moves the pointer and selects or activates items on the
		screen.
(3)	TouchPad left and right buttons*	Function like the left and right buttons on an external
		mouse.
(4)	TouchPad on/off button	Enables/disables the TouchPad.
(5)	TouchPad scroll zone	Scrolls up or down.

*This table describes factory settings. View or change pointing device preferences by selecting Start > Control Panel > Hardware and Sound > Mouse.

Top components 13

Front components

Item	Component	Function
(1)	Power light	●	On: The computer is on.
		●	Blinking: The computer is in the Sleep state.
		●	Off: The computer is off or in Hibernation.
(2)	Battery light	●	On: A battery is charging.
		●	Blinking: A battery that is the only available power
			source has reached a low battery level or a critical
			battery level.
		●	Off: If the computer is plugged into an external power
			source, the light is turned off when all batteries in the
			computer are fully charged. If the computer is not
			plugged into an external power source, the light stays
			off until the battery reaches a low battery level.
(3)	Drive light	Blinking: The hard drive or optical drive is being accessed.
(4)	Wireless switch	Turns the wireless feature on or off, but does not create a
		wireless connection.
		NOTE: To establish a wireless connection, a wireless
		network must already be set up.
(5)	Wireless light	●	Blue: An integrated wireless device, such as a
			wireless local area network (LAN) device and/or a
			Bluetooth® device, is turned on.
		●	Amber: An integrated wireless device is turned off.
(6)	Consumer infrared lens	Receives a signal from a remote control device, such as
		the HP Remote Control.
(7)	Audio-in (microphone) jack	Connects an optional computer headset microphone,
		stereo array microphone, or monaural microphone.
(8)	Audio-out (headphone) jack	Produces sound when connected to optional powered
		stereo speakers, headphones, ear buds, a headset, or
		television audio.
	Audio-out (headphone) S/PDIF jack (select models	Produces sound when connected to optional powered
	only)	stereo speakers, headphones, ear buds, a headset, or
		television audio.
(9)	Display lid latch	Opens the computer.

14 Chapter 2 External component identification

Right-side components

Item	Component	Function
(1)	USB ports (select models only)	Connect optional USB devices.
(2)	ExpressCard slot	Supports optional ExpressCard/54 cards.
(3)	Optical drive	Reads optical discs, and, on select models, also writes to
		optical discs.
(4)	Power connector	Connects an AC adapter.

Left-side components

Item	Component	Function
(1)	Security cable slot	Attaches an optional security cable to the computer.
		NOTE: The security cable is designed to act as a
		deterrent, but it may not prevent the computer from being
		mishandled or stolen.
(2)	S-Video-out jack	Connects an optional S-Video device such as a television,
		VCR, camcorder, overhead projector, or video capture
		card.
(3)	External monitor port	Connects an external VGA monitor or projector.
(4)	Expansion port 3	Connects the computer to an optional docking device or
		expansion product.
		NOTE: The computer has only one expansion port. The
		term expansion port 3 describes the type of expansion port.
(5)	RJ-45 (network) jack	Connects a network cable.
		NOTE: On select computer models, the network jack
		provides Gigabit Ethernet functionality.
(6)	RJ-11 (modem) jack	Connects a modem cable.

Right-side components 15

Item	Component	Function
(7)	HDMI port (select models only)	Connects an optional video or audio device such as a high-
		definition television, set-top box, DVD player, or any
		compatible digital or audio device.
(8)	USB ports (1 or 2, depending on computer model)	Connect optional USB devices.
		NOTE: Depending on your computer model, the
		computer may include an HDMI port or a USB port.
(9)	1394 port (select models only)	Connects an optional IEEE 1394 or 1394a device, such as
		a camcorder.
(10)	Digital Media Slot light (select models only)	On: A digital card is being accessed.
(11)	Digital Media Slot (select models only)	Supports the following optional digital card formats:
		●	Memory Stick (MS)
		● Memory Stick Pro (MSP)
		●	MultiMediaCard (MMC)
		● Secure Digital Input/Output (SD I/O)

● Secure Digital (SD) Memory Card

● xD-Picture Card (XD)

● xD-Picture Card (XD) Type H

● xD-Picture Card (XD) Type M

16 Chapter 2 External component identification

Bottom components

Item	Component	Function
(1)	Battery bay	Holds the battery.
(2)	Battery release latch	Releases the battery from the battery bay.
(3)	Optical drive	Reads optical discs, and, on select models, also writes to
		optical discs.
(4)	Secondary hard drive bay	Holds an optional secondary hard drive.
	Primary hard drive bay	Hold the primary hard drive.
(5)	Vents (5)	Enable airflow to cool internal components.
		NOTE: The computer fan starts up automatically to cool
		internal components and prevent overheating. It is normal
		for the internal fan to cycle on and off during routine
		operation.
(6)	Memory/WLAN module compartment	Contains the memory module slots, the WLAN module slot,
		and the RTC battery.

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

Bottom components 17

3 Illustrated parts catalog

Serial number location

When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.

18 Chapter 3 Illustrated parts catalog

Computer major components

Item	Description	Spare part number

(1)Display assemblies (include wireless antenna transceivers and cables) For use only with computer models equipped with a camera:

Computer major components 19

Item	Description		Spare part number
	● 17.0-inch, WXGA+, TFT, dual Lamp with BrightView		447991-001
	●	17.0-inch, SXGA+, TFT, single Lamp with BrightView	447990-001
	●	17.0-inch, WXGA+, TFT, single Lamp with BrightView	447989-001

For use only with computer models not equipped with a camera:

● 17.0-inch, WXGA+, TFT, dual Lamp with BrightView		447994–001
●	17.0-inch, SXGA+, TFT, Single Lamp with BrightView	447993-001
●	17.0-inch, WXGA+, TFT, Single Lamp with BrightView	447992-001

NOTE: See Display assembly components on page 26 for more information on display assembly spare part numbers.

(2)	Switch cover (includes LED board and LED board cable)	448014-001
(3)	Power button board (includes power button board cable)	432987-001
(4)	Speaker assembly	432994-001

(5)Keyboards (include keyboard cable)

Belgium	441541-A41
Denmark, Finland, Norway, and Sweden	441541-DH1
France	441541-051
French Canada	441541-121
Germany	441541-041
Greece	441541-151
Israel	441541-BB1
Italy	441541-061
Japan	441541-291
South Korea	441541-AD1
Latin America	441541-161
The Netherlands and Europe	441541-B31
Portugal	441541-131
Russia	441541-251
Saudi Arabia	441541-171
Spain	441541-071
Switzerland	441541-111
Thailand	441541-281
Turkey	441541-141
The United Kingdom	441541-031
The United States	441541-001

20 Chapter 3 Illustrated parts catalog