This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.
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trademarks of Advanced Micro Devices, Inc.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
HP Pavilion dv9000 and dv9200 Notebook PC
Fourth Edition: December 2007
First Edition: August 2006
Document Part Number: 417615-004
Safety warning notice
WARNING: To reduce the possibility of heat-related injuries or of
Å
overheating the computer, do not place the computer directly on your
lap or obstruct the computer air vents. Use the computer only on a hard,
flat surface. Do not allow another hard surface, such as an adjoining
optional printer, or a soft surface, such as pillows or rugs or clothing, to
block airflow. Also, do not allow the AC adapter to contact the skin or
a soft surface, such as pillows or rugs or clothing, during operation. The
computer and the AC adapter comply with the user-accessible surface
temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).
■ 200-, 160-, 120-, 100-, or 80-GB high-capacity hard drive,
varying by computer model
■ 512-MB DDR synchronous DRAM (SDRAM) at 667 MHz,
expandable to 2.0 GB
■ Microsoft® Windows Vista™ Business, Windows Vista
Home Basic, and Windows® XP Professional
■ Full-size Windows keyboard with numeric keypad
1–2Maintenance and Service Guide
Product Description
■ TouchPad pointing device with on/off button and dedicated
two-way scroll zone
■ Integrated 10/100/1000 Gigabit Ethernet local area network
(LAN) network interface card (NIC) with RJ-45 jack, varying
by computer model
■ Integrated high-speed 56K modem with RJ-11 jack
■ Integrated wireless support for Mini Card IEEE 802.11a/b/g
and 802.11b/g WLAN devices
■ Support for ExpressCard
■ External 90-watt AC adapter with 3-wire power cord
■ 8-cell Li-Ion battery
■ Stereo speakers with volume control buttons
■ Integrated 1.3-megapixel camera
■ Integrated microphones (select models only)
■ Support for the following optical drives:
❏ DVD±RW/R and CD-RW Double-Layer Combo Drive
with LightScribe
❏ DVD±RW/R and CD-RW Double-Layer Combo Drive
■ Connectors:
❏ Audio-in (microphone)
❏ Audio-out (headphone, 2)
❏ Consumer infrared lens
❏ Expansion port 3
❏ ExpressCard
❏ External monitor
❏ IEEE 1394a digital
❏ Digital Media Slot
❏ Power
❏ RJ-11 (modem)
❏ RJ-45 (network)
Maintenance and Service Guide1–3
Product Description
❏ S-Video-out
❏ Universal Serial Bus (USB) v. 2.0 (4 ports)
1.2Resetting the Computer
If the computer you are servicing has an unknown password,
follow these steps to clear the password. These steps also
clear CMOS:
1. Prepare the computer for disassembly (refer to Section 5.3,
“Preparing the Computer For Disassembly,” for more
information).
2. Remove the real-time clock (RTC) battery (refer to
Section 5.7, “RTC Battery,” for more information).
3. Wait approximately 5 minutes.
4. Replace the RTC battery and reassemble the computer.
5. Connect AC power to the computer. Do not reinsert any
batteries at this time.
6. Turn on the computer.
All passwords and all CMOS settings have been cleared.
1–4Maintenance and Service Guide
1. 3Powe r M a n a g e m e n t
The computer comes with power management features that
extend battery operating time and conserve power. The
computer supports the following power management features:
■ Standby
■ Hibernation
■ Setting customization by the user
■ Hotkeys for setting the level of performance
■ Battery calibration
■ Lid switch standby/resume
■ Power button
■ Advanced Configuration and Power Management (ACPM)
compliance
Product Description
Maintenance and Service Guide1–5
Product Description
1. 4E x t e r n a l C o m p o n e n t s
The external components on the front of the computer are shown
below and described in Table 1-1.
Front Components
Table 1-1
Front Components
ItemComponentFunction
1Power lightOn: The computer is on.
Blinking: The computer is in standby.
Off: The computer is off or in hibernation.
2Battery lightOn: A battery is charging.
Blinking: A battery that is the only available
power source has reached a low-battery
condition. When the battery reaches a
critical low-battery condition, the battery
light begins blinking rapidly.
Off: If the computer is plugged into an
external power source, the light is turned off
when all batteries in the computer are fully
charged. If the computer is not plugged into
an external power source, the light stays off
until the battery reaches a low-battery
condition.
1–6Maintenance and Service Guide
Product Description
Table 1-1
Front Components (Continued)
ItemComponentFunction
3Drive lightBlinking: The hard drive or optical drive is
being accessed.
4Wireless switchTurns the wireless feature on or off, but
does not create a wireless connection.
A wireless network must be set up in
✎
order to establish a wireless
connection.
5Wireless lightBlue: An integrated wireless device, such
as a wireless local area network (LAN)
device and/or a Bluetooth® device, is
turned on.
Amber: All wireless devices are turned off.
6Consumer infrared
lens (select models
only)
7Audio-in
(microphone) jack
8Audio-out
(headphone) jack
Audio-out
(headphone) S/PDIF
jack
9Display lid latchOpens the computer.
Maintenance and Service Guide1–7
Receives a signal from the HP Remote
Control.
Connects an optional computer headset
microphone, stereo array microphone, or
monaural microphone.
Produces sound when connected to
optional powered stereo speakers,
headphones, ear buds, a headset, or
television audio.
Provides enhanced audio performance,
including surround sound and other
high-end audio output.
Product Description
The external components on the left side of the computer are
shown below and described in Table 1-2.
Left-Side Components
Table 1-2
Left-Side Components
ItemComponentFunction
1Security cable slotAttaches an optional security cable to the
computer.
The security cable is designed to act
✎
as a deterrent, but it may not prevent
the computer from being mishandled
or stolen.
2S-Video-out jackConnects an optional S-Video device such
as a television, VCR, camcorder, overhead
projector, or video capture card.
3External monitor portConnects an external VGA monitor or
projector.
1–8Maintenance and Service Guide
Product Description
Table 1-2
Left-Side Components (Continued)
ItemComponentFunction
4Expansion port 3Connects the computer to an optional
expansion product.
The computer has only one
✎
expansion port. The term expansion
port 3 describes the type of
expansion port.
5RJ-45 (network) jackConnects a network cable.
The RJ-45 (network) jack provides
✎
Gigabit Ethernet functionality.
6RJ-11 (modem) jackConnects a modem cable.
7HDMI port
(select models only)
Connects an optional audio or video device
such as a high-definition television, set-top
box, DVD player, or any compatible digital
or audio device.
8USB ports (2)Connect optional USB devices.
91394 portConnects an optional IEEE 1394 or 1394a
device, such as a camcorder.
10Digital Media Slot lightOn: A digital card is being accessed.
11Digital Media SlotSupports the following optional digital card
formats: Secure Digital (SD) Memory Card,
MultiMediaCard (MMC), Secure Digital
Input/Output (SD I/O), Memory Stick (MS),
Memory Stick Pro (MSP), xDPicture Card
(XD), xD-Picture Card (XD) Type M.
Maintenance and Service Guide1–9
Product Description
The external components on the right side of the computer are
shown below and described in Table 1-3.
The computer keyboard components are shown below and
described in Table 1-4.
Keyboard Components
1–12Maintenance and Service Guide
Product Description
Table 1- 4
Keyboard Components
ItemComponentFunction
1Function keysExecute frequently used system functions
when pressed in combination with the
fn key.
2caps lock keyEnables caps lock and turns on the caps
lock light.
3fn
4Windows logo keyDisplays the Microsoft Windows Start
5Windows
6Arrow keysMove the cursor around the screen.
7Numeric keypad keysCan be used like the keys on an external
8num lock keyEnables numeric lock, turns on the
keyExecutes frequently used system
functions when pressed in combination
with a function key or the esc key.
menu.
Displays a shortcut menu for items
applications key
beneath the pointer.
numeric keypad.
embedded numeric keypad, and turns
on the num lock light.
Maintenance and Service Guide1–13
Product Description
The computer top components are shown below and described in
Table 1-5.
Top Components, Part 1
1–14Maintenance and Service Guide
Product Description
Table 1-5
Top Components, Part 1
ItemComponentFunction
1Integrated camera
(select models only)
2Internal microphones
(2, select models only)
3Speakers (2)Produce sound.
4Power buttonWhen the computer is
5Caps lock lightOn: Caps lock is on.
6Volume mute buttonMutes and restores speaker sound.
Records video and captures still photos.
Record sound.
A microphone icon next to each
✎
microphone opening indicates that
the computer has internal
microphones.
■ Off, press to turn on the computer.
■ On, press to enter hibernation.
■ In standby, briefly press to exit standby.
■ In hibernation, briefly press to
exit hibernation.
If the computer has stopped responding
and Microsoft® Windows® shutdown
procedures cannot be used, press and hold
the power button for at least 5 seconds to
turn off the computer.
7Volume scroll zoneAdjusts speaker volume. Slide your finger
to the left to decrease volume and to the
right to increase volume. You can also tap
the minus sign on the scroll zone to
decrease volume, or tap the plus sign on
the scroll zone to increase volume.
8Num lock lightOn: Num lock is on.
Maintenance and Service Guide1–15
Product Description
The computer top components are shown below and described in
Table 1-6.
Top Components, Part 2
1–16Maintenance and Service Guide
Product Description
Table 1-6
Top Components, Part 2
ItemComponentFunction
1Media buttonIf QuickPlay is not installed and the
computer is
■ On, opens the music program or Media
menu, which allows you to select a
multimedia program.
■ Off, does not function.
■ In standby, resumes from standby into
Windows.
If QuickPlay is installed and the computer is
■ On, opens the music program or Media
menu, which allows you to select a
multimedia program.
■ Off, opens the music program or the
Media menu, which allows you to select
a multimedia program.
■ In standby, resumes from standby into
Windows.
The media button does not affect the
✎
procedure for restoring from
hibernation.
2DVD buttonWhen the computer is
On, opens the default DVD program
✎
to start a DVD in the optical drive.
Off, opens QuickPlay to start a DVD
✎
in the optical drive. If the QuickPlay
software is not installed, the DVD
button starts in Windows.
In hibernation, opens QuickPlay to
✎
start a DVD in the optical drive. If
QuickPlay is not installed, the
computer resumes from hibernation.
Maintenance and Service Guide1–17
Product Description
Table 1-6
Top Components, Part 2 (Continued)
ItemComponentFunction
3Previous/rewind
button
4Play/pause buttonWhen a disc is in the optical drive and is
When a disc is playing in the optical drive:
■ Plays the previous track or chapter,
when pressed once.
■ Rewinds when pressed with the fn key.
■ Not playing, plays the disc.
■ Playing, pauses the disc.
5Next/fast forward
button
6Stop buttonWhen a disc is playing in the optical drive,
When a disc is playing in the optical drive:
■ Play the next track or chapter, when
pressed once.
■ Fast forwards when pressed with the
fn key.
stops the current disc activity.
1–18Maintenance and Service Guide
Product Description
The computer TouchPad components are shown below and
described in Table 1-7.
TouchPad Components
Table 1-7
Touchpad Components
ItemComponentFunction
1TouchPad lightBlue: TouchPad is enabled.
Amber: TouchPad is disabled.
2TouchPadMoves the pointer and selects or activates
items on the screen.
3Left and right
TouchPad buttons
4TouchPad on/off
button
5TouchPad vertical
scroll zone
Maintenance and Service Guide1–19
Function like the left and right buttons on an
external mouse.
Enables/disables the TouchPad.
Allows you to scroll up or down.
Product Description
The external components on the bottom of the computer are
shown below and described in Table 1-8.
Bottom Components
Table 1- 8
Bottom Components
ItemComponentFunction
1Battery bayHolds the battery.
2Battery release latchReleases the battery from the
battery bay.
1–20Maintenance and Service Guide
Product Description
Table 1- 8
Bottom Components (Continued)
ItemComponentFunction
3Optical driveReads an optical disc.
4Secondary hard drive bayHolds an optional secondary hard drive.
Primary hard drive bayHold the primary hard drive.
5Vents (6)Enable airflow to cool internal
components.
The computer fan starts up
✎
automatically to cool internal
components and prevent
overheating. It is normal for the
internal fan to cycle on and off
during routine operation.
6Memory module
compartment
Contains the memory module slots, the
Mini Card slot, and the RTC battery.
Maintenance and Service Guide1–21
Product Description
1. 5D e s i g n ove r v i ew
This section presents a design overview of key parts and features
of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,”
to identify replacement parts, and Chapter 5, “Removal and
Replacement Procedures,” for disassembly steps.
The system board provides the following device connections:
■ AMD Mobile Turion and Mobile AMD Athlon processors
■ Audio
■ Display
■ ExpressCard
■ Fan
■ Hard drive
■ Intel Core Duo processors
■ Keyboard and TouchPad
■ Memory module
■ Mini Card module
CAUTION: To properly ventilate the computer, allow at least a 7.6-cm
Ä
(3-inch) clearance on the left and right sides of the computer.
The computer uses an electric fan for ventilation. The fan is
controlled by a temperature sensor and is designed to turn on
automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system
power consumption, power management/battery conservation
configurations, battery fast charging, and software. Exhaust air is
displaced through the ventilation grill located on the left side of
the computer.
1–22Maintenance and Service Guide
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