HP DV6 User Manual 2
HP Pavilion dv6 Entertainment PC
Maintenance and Service Guide
© Copyright 2009 Hewlett-Packard
Development Company, L.P.
AMD Athlon, ATI Mobility Radeon, AMD
Sempron, and AMD Turion are trademarks of
Advanced Micro Devices, Inc. Bluetooth is a
trademark owned by its proprietor and used
by Hewlett-Packard Company under license.
Intel is a registered trademark of
Intel Corporation in the U.S. and
other countries. Microsoft, Windows, and
Windows Vista are U.S. registered
trademarks of Microsoft Corporation.
SD Logo is a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Second Edition: May 2009
First Edition: March 2009
Document Part Number: 532395-002
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description
2 External component identification
Top components ................................................................................................................................... 6
TouchPad ............................................................................................................................ 6
Lights ................................................................................................................................... 7
Buttons, speakers and fingerprint reader ............................................................................. 9
Keys ................................................................................................................................... 11
Front components .............................................................................................................................. 12
Rear component ................................................................................................................................. 13
Right-side components ....................................................................................................................... 13
Left-side components ......................................................................................................................... 14
Bottom components ........................................................................................................................... 15
Display components ........................................................................................................................... 16
Cleaning the display .......................................................................................................... 16
Wireless antennas (select models only) ............................................................................................. 17
3 Illustrated parts catalog
Service tag ......................................................................................................................................... 18
Computer major components ............................................................................................................. 19
Display assembly components ........................................................................................................... 26
AntiGlare display assembly spare parts ............................................................................ 26
BrightView display assembly spare parts .......................................................................... 27
Plastics Kit .......................................................................................................................................... 28
Cable Kit ............................................................................................................................................. 29
Miscellaneous parts ............................................................................................................................ 30
Sequential part number listing ............................................................................................................ 31
4 Removal and replacement procedures
Preliminary replacement requirements ............................................................................................... 41
Tools required .................................................................................................................... 41
Service considerations ....................................................................................................... 41
Plastic parts ....................................................................................................... 41
v
Cables and connectors ..................................................................................... 42
Drive handling ................................................................................................... 42
Grounding guidelines ......................................................................................................... 43
Electrostatic discharge damage ........................................................................ 43
Packaging and transporting guidelines ............................................. 44
Workstation guidelines ..................................................................... 44
Equipment guidelines ....................................................................... 45
Component replacement procedures ................................................................................................. 46
Service tag ......................................................................................................................... 46
Computer feet .................................................................................................................... 47
Battery ............................................................................................................................... 48
Webcam/microphone module ............................................................................................ 49
Optical drive ....................................................................................................................... 51
Memory module ................................................................................................................. 53
TV tuner module ................................................................................................................ 55
RTC battery ....................................................................................................................... 56
Hard drive .......................................................................................................................... 57
WLAN module .................................................................................................................... 60
Switch cover and keyboard ................................................................................................ 63
Power button board ........................................................................................................... 67
Display assembly ............................................................................................................... 68
Speaker ............................................................................................................................. 78
Bluetooth module ............................................................................................................... 79
Top cover ........................................................................................................................... 80
Modem module .................................................................................................................. 83
Audio/infrared board .......................................................................................................... 84
USB board ......................................................................................................................... 85
Power connector cable ...................................................................................................... 86
System board ..................................................................................................................... 88
TV tuner module cable ....................................................................................................... 90
Modem module cable ........................................................................................................ 91
Fan/heat sink assembly ..................................................................................................... 92
Processor ........................................................................................................................... 96
5 Setup Utility
Starting the Setup Utility ..................................................................................................................... 98
Using the Setup Utility ........................................................................................................................ 99
Setup Utility menus .......................................................................................................................... 101
vi
Changing the language of the Setup Utility ....................................................................... 99
Navigating and selecting in the Setup Utility ...................................................................... 99
Displaying system information ......................................................................................... 100
Restoring default settings in the Setup Utility .................................................................. 100
Exiting the Setup Utility .................................................................................................... 100
6 Specifications
Computer specifications ................................................................................................................... 103
15.6-inch, WXGA display specifications ........................................................................................... 104
16.0-inch WXGA BrightView display specifications .......................................................................... 105
16.0-inch WXGA AntiGlare display specifications ............................................................................ 106
Hard drive specifications .................................................................................................................. 107
Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive specifications ........................................ 108
DVD±RW SuperMulti Double-Layer Combo Drive specifications .................................................... 109
System DMA specifications .............................................................................................................. 110
System interrupt specifications ......................................................................................................... 111
System I/O address specifications ................................................................................................... 112
System memory map specifications ................................................................................................. 114
7 Screw listing
Phillips PM2.0×3.0 screw ................................................................................................................. 116
Phillips PM2.0×14.0 captive screw ................................................................................................... 119
Phillips PM2.5×3.0 screw ................................................................................................................. 121
Phillips PM2.5×4.0 screw ................................................................................................................. 122
Phillips PM2.5×6.0 screw ................................................................................................................. 124
Phillips PM2.0×2.0 broadhead screw ............................................................................................... 125
Phillips PM2.5×5.0 screw ................................................................................................................. 126
Phillips PM2.5×5.0 captive screw ..................................................................................................... 128
Phillips PM2.5×5.5 captive screw ..................................................................................................... 130
Phillips PM2.5×7.0 screw ................................................................................................................. 131
Phillips PM3.0×3.5 screw ................................................................................................................. 134
Main menu ....................................................................................................................... 101
Security menu .................................................................................................................. 101
System Configuration menu ............................................................................................ 101
Diagnostics menu ............................................................................................................ 102
8 Backup and Recovery
Recovering system information ........................................................................................................ 135
Creating recovery discs ................................................................................................... 136
Backing up your information ............................................................................................................. 137
When to back up .............................................................................................................. 137
Backup suggestions ......................................................................................................... 137
Using system restore points ............................................................................................ 137
Performing a recovery ...................................................................................................................... 139
Recovering from the recovery discs ................................................................................ 139
When to create restore points ......................................................................... 137
Create a system restore point ......................................................................... 138
Restore to a previous date and time ............................................................... 138
vii
Recovering from the dedicated recovery partition (select models only) .......................... 139
9 Connector pin assignments
1394 ................................................................................................................................................. 140
Audio-in (microphone) ...................................................................................................................... 140
Audio-out (headphone) ..................................................................................................................... 141
External monitor ............................................................................................................................... 141
HDMI ................................................................................................................................................ 142
RJ-11 (modem) ................................................................................................................................ 143
RJ-45 (network) ................................................................................................................................ 143
Universal Serial Bus ......................................................................................................................... 144
10 Power cord set requirements
Requirements for all countries or regions ......................................................................................... 145
Requirements for specific countries or regions ................................................................................ 146
11 Recycling
Battery .............................................................................................................................................. 147
Display .............................................................................................................................................. 147
Index ................................................................................................................................................................. 153
viii
1 Product description
Category Description Computers
with discrete
graphics
Product Name HP Pavilion dv6 Entertainment PC √ √
Processors AMD Turion™ ZM-87, 2.4-GHz with 2-MB L2 cache √ √
AMD Turion ZM-86, 2.4-GHz with 2-MB L2 cache √ √
AMD Turion ZM-85, 2.3-GHz with 2-MB L2 cache √ √
AMD Turion ZM-84, 2.3-GHz with 2-MB L2 cache √ √
AMD Turion ZM-82, 2.2-GHz with 2-MB L2 cache √ √
AMD Turion RM-77, 2.3-GHz with 2-MB L2 cache √ √
AMD Turion RM-75, 2.2-GHz with 2-MB L2 cache √ √
AMD Turion RM-74, 2.2-GHz with 2-MB L2 cache √ √
AMD Athlon™ QL-67, 2.2-GHz with 1-MB L2 cache √ √
AMD Athlon QL-65, 2.1-GHz with 1-MB L2 cache √ √
AMD Athlon QL-64, 2.1-GHz with 1-MB L2 cache √ √
AMD Sempron™ SI-42, 2.1-GHz with 512-KB L2 cache √ √
Chipset Northbridge: AMD M780G Chipset √
Computers
UMA
graphics
Northbridge: AMD M770 Chipset √
Southbridge: SB700 √ √
Graphics ATI Mobility Radeon™ HD 4650 (M96) with 1 GB of dedicated
video memory (64 MB × 16 DDR3 × 8 PCs)
ATI Mobility Radeon HD 4530 (M92) with 512 MB of dedicated
video memory (64 MB × 16 DDR3 × 4 PCs)
AMD internal graphics with 64-MB SidePort video memory (32
MB × 16)
Unified memory architecture (UMA) with shared video memory
(ATI Radeon HD 3200 graphics):
Up to 251 MB for = 1024-MB system RAM
●
Up to 358 MB for > 2048-MB system RAM
●
Memory size is dynamic change
●
√
√
√
√
1
Category Description Computers
with discrete
graphics
Support for BD playback with HD Decode, and DX10 √ √
Computers
UMA
graphics
Panels
Memory 2 SODIMM slots √ √
Customer-accessible/upgradable √ √
PC2-6400, 800-MHz, DDR2 √ √
Dual-channel support √ √
Supports up to 8-GB system memory
15.6-inch WXGA (1366 × 768) BrightView LED
●
15.6-inch WXGA (1366 × 768) AntiGlare LED
●
16.0-inch WXGA (1366 × 768) BrightView LED
●
16.0-inch WXGA (1366 × 768) AntiGlare LED
●
15.6-inch cold cathode fluorescent lamps (CCFL) panel
●
16.0-inch CCFL panel
●
AntiGlare glass panel cover support
●
Support for lighted logo on display enclosure
●
Typical brightness 160 nits
●
1024-MB total system memory (1024 MB × 1, dual-
●
channel)
2048-MB total system memory (1024 MB × 2, dual-
●
channel)
√ √
√ √
√ √
√ √
√ √
√ √
√ √
√ √
√ √
√ √
2048-MB total system memory (2048 MB × 1, dual-
●
channel)
3072-MB total system memory (2048 MB + 1024 MB)
●
4096-MB total system memory (2048 MB × 2, dual-
●
channel)
6144-MB total system memory (2048 MB + 4096 MB)
●
8192-MB total system memory (4096 MB × 2, dual-
●
channel)
Hard drives Supports all Serial ATA (SATA) 9.5-mm, 6.35-cm (2.50-in)
hard drives
Supports one hard drive √ √
Support for HP ProtectSmart Hard Drive Protection √√
√ √
2 Chapter 1 Product description
Category Description Computers
with discrete
graphics
Computers
UMA
graphics
Single hard drive configurations:
160 GB (5400 rpm)
●
250 GB (7200 rpm) (select models only)
●
250 GB (5400 rpm)
●
320 GB (7200 rpm) (select models only)
●
320 GB (5400 rpm)
●
500 GB (5400 rpm)
●
Optical drives 12.7-mm tray load √ √
Serial ATA (SATA) √ √
Fixed (removal of one screw required) √ √
Supports the following optical drives:
DVD±RW and CD-RW SuperMulti Double-Layer Combo
●
Drive
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti
●
Double-Layer Drive
Webcam Standard VGA camera √ √
Fixed (no tilt) √ √
√ √
√ √
Activity LED √ √
640 × 480 by 24 frames per second √ √
Microphone 2 omnidirectional digital microphones, dual-array with
appropriate software (supports beam forming, echo
cancellation, and noise suppression)
Audio HD Audio √ √
Supports Microsoft® Premium Requirements √ √
Pavilion-branded Altec Lansing speakers √ √
Modem 56K V.92 data/fax modem (select models only) √ √
Supports all worldwide certification requirements √ √
Ethernet Integrated Realtek 10/100/1000 network interface card (NIC) √
Integrated Realtek 10/100 NIC √
Wireless Integrated wireless local area network (WLAN) options by way of wireless module:
Broadcom BCM4312 802.11b/g + Bluetooth with two antennas √ √
Atheros 9280AGN 802.11a/b/g/n + Bluetooth √ √
Broadcom BCM4312 802.11b/g + Bluetooth √ √
Atheros 9285G 802.11b/g + Bluetooth® with two antennas √ √
√ √
TV tuner Integrated DVB-T TV tuner (select models only) √√
3
Category Description Computers
with discrete
graphics
Computers
UMA
graphics
Support for TV tuner antennas for both DVB-T and ATSC/
NTSC
External media card One ExpressCard 54 slot √ √
Digital Media Slot, supports SD, MMC, MS, MSP, xD. Supports
Internal card expansion Two Mini Card slots
Ports VGA, 15-pin supporting 1920 × 1200 resolution at 75Hz √
VGA, 15-pin supporting 1600 × 1200 resolution at 75Hz √
Hot Plug/Unplug and auto-detect for correct output to wide-
High-Definition Multimedia Interface (HDMI) v1.3b supporting
eSATA port combo with fourth USB port √ √
Four USB 2.0 ports √ √
IEEE 1394a √
mini versions of SD, MMC, MS Duo with adapter (adapter is
not included)
One slot for WLAN
●
One slot for TV tuner
●
aspect vs. standard-aspect video
1080p with HDCP key
√
√ √
√ √
√ √
√ √
RJ-11 modem (select models only) √ √
RJ-45 Ethernet √ √
Consumer infrared √ √
MCX connector for TV antennas (select models only) √ √
Two stereo headphone jacks (audio-out) √ √
Microphone input (audio-in) √ √
AC adapter plug √ √
Docking Expansion port 3 supports the HP Notebook Expansion Base
and HP Notebook QuickDock
Keyboard/pointing devices 16-inch full-size keyboard with numeric keypad √ √
Standard IMR keyboard √ √
UV painted keyboard (select models only) √ √
Textured (non-painted) keyboard (select models only) √ √
TouchPad supports 2-way scrolling √ √
Taps enabled as default √ √
Power requirements 6-cell 2.55-Ah Li-ion battery with target life of 2.5 hours √
6-cell 2.55-Ah Li-ion battery with target life of 3 hours √
√ √
6-cell 2.20-Ah Li-ion battery with target life of 2.2 hours √
4 Chapter 1 Product description
Category Description Computers
with discrete
graphics
6-cell 2.20-Ah Li-ion battery with target life of 2.25 hours √
12-cell 8.80-Ah Li-ion battery with target life of 4 hours √
12-cell 8.80-Ah Li-ion battery with target life of 5 hours √
90-W AC adapter √
65-W AC adapter √
Security Security cable slot √ √
Fingerprint reader (select models only) √ √
Operating system Preinstalled:
Computers
UMA
graphics
Windows Vista Home Basic (32-bit) Service Pack 2 √ √
Windows Vista Premium (32-bit and-64 bit) Service Pack 2 √ √
Windows Vista Ultimate (64-bit) Service Pack 2 √ √
Serviceability AC adapter √ √
Battery (system) √ √
Hard drive √ √
Memory module √ √
Optical drive √ √
Mini Card components √√
Windows Vista® Business (32-bit) Service Pack 2 √ √
5
2 External component identification
Top components
TouchPad
Component Description
(1) TouchPad light
(2) TouchPad* Moves the pointer and selects or activates items on the screen.
(3) Left TouchPad button* Functions like the left button on an external mouse.
(4) TouchPad on/off button Enables/disables the TouchPad.
(5) TouchPad vertical scroll zone Scrolls up or down.
(6) Right TouchPad button* Functions like the right button on an external mouse.
*This table describes factory settings. To view and change TouchPad preferences, select Start > Control Panel > Hardware
and Sound > Mouse.
White: TouchPad is enabled.
●
Amber: TouchPad is disabled.
●
6 Chapter 2 External component identification
Lights
Component Description
(1) Power lights* (2)
(2) Battery light
(3) Drive light
(4) Caps lock light On: Caps lock is on.
(5) Volume mute light
(6) Volume down light On: The volume scroll zone is being used to decrease speaker
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
On: A battery is charging.
●
Blinking: A battery that is the only available power source has
●
reached a low battery level. When the battery reaches a
critical battery level, the battery light begins blinking rapidly.
Off: If the computer is plugged into an external power source,
●
the light is turned off when all batteries in the computer are
fully charged. If the computer is not plugged into an external
power source, the light stays off until the battery reaches a
low battery level.
Blinking: The hard drive or optical drive is being accessed.
●
Amber: HP ProtectSmart Hard Drive Protection has
●
temporarily parked the hard drive.
White: Computer sound is turned on.
●
Amber: Computer sound is turned off.
●
volume.
(7) Volume up light On: The volume scroll zone is being used to increase speaker
volume.
(8) Previous/rewind light (select models only) On: The previous/rewind button has been pressed.
(9) Play/pause light (select models only) On: The play/pause button has been pressed.
(10) Next/fast forward light (select models only) On: The next/fast forward button has been pressed.
Top components 7
Component Description
(11) Stop light (select models only) On: The stop button has been pressed.
(12) Wireless light
(13) Num lock light On: The integrated numeric keypad is enabled, or num lock is
*The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The
power light on the front of the computer is visible whether the computer is open or closed.
Blue: An integrated wireless device, such as a wireless local
●
area network (WLAN) device and/or a Bluetooth® device, is
turned on.
Amber: All wireless devices are turned off.
●
enabled on a connected optional numeric keypad.
8 Chapter 2 External component identification
Buttons, speakers and fingerprint reader
Component Description
(1) Speakers (2) Produce sound.
(2) Power button*
(3) Volume mute button Mutes and restores speaker sound.
(4) Volume scroll zone Adjusts speaker volume. Slide your finger to the left to decrease
(5) Previous/rewind button (select models only)
When the computer is off, press the button to turn on the
●
computer.
When the computer is on, press the button briefly to initiate
●
Sleep.
When the computer is in the Sleep state, press the button
●
briefly to exit Sleep.
When the computer is in Hibernation, press the button briefly
●
to exit Hibernation.
If the computer has stopped responding and Windows® shutdown
procedures are ineffective, press and hold the power button for at
least 5 seconds to turn off the computer.
To learn more about your power settings, select Start > Control
Panel > System and Maintenance > Power Options.
volume and to the right to increase volume. You can also tap the
minus sign (-) on the scroll zone to decrease volume, or tap the
plus sign (+) on the scroll zone to increase volume.
Plays the previous track or chapter when the button is pressed
●
once.
Rewinds media when the button is pressed simultaneously
●
with the fn key.
(6) Play/pause button (select models only) Plays or pauses media.
Top components 9
Component Description
(7) Next/fast forward button (select models only)
(8) Stop button (select models only) Stops playback.
(9) Wireless button Turns the wireless feature on or off, but does not create a wireless
(10) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password logon.
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help
and Support.
Plays the next track or chapter when the button is pressed
●
once.
Fast forwards media when pressed simultaneously with the
●
fn key.
connection.
NOTE: A wireless network must be set up in order to establish a
wireless connection.
10 Chapter 2 External component identification
Keys
Component Description
(1) esc key Displays system information about your computer when pressed in
combination with the fn key.
(2) fn key Executes frequently used system functions when pressed in
(3) Windows logo key Displays the Windows Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath the pointer.
(5) Integrated numeric keypad keys Can be used like the keys on an external numeric keypad.
(6) Function keys Execute frequently used system functions when pressed in
combination with a function key or the esc key.
combination with the fn key.
Top components 11
Front components
Component Description
(1) Power light
(2) Battery light
(3) Drive light
(4) Consumer infrared lens Receives a signal from the remote control.
(5) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array
(6) Audio-out (headphone) jacks (2) Produce sound when connected to optional powered stereo
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
On: A battery is charging.
●
Blinking: A battery that is the only available power source has
●
reached a low battery level. When the battery reaches a
critical battery level, the battery light begins blinking rapidly.
Off: If the computer is plugged into an external power source,
●
the light is turned off when all batteries in the computer are
fully charged. If the computer is not plugged into an external
power source, the light stays off until the battery reaches a low
battery level.
Blinking: The hard drive or optical drive is being accessed.
●
Amber: HP ProtectSmart Hard Drive Protection has
●
temporarily parked the hard drive.
microphone, or monaural microphone.
speakers, headphones, ear buds, a headset, or television audio.
NOTE: This table describes factory settings. For information about changing factory settings, refer to the user guides located
in Help and Support.
12 Chapter 2 External component identification
Rear component
Component Description
Vent Enables airflow to cool internal components.
Right-side components
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
Component Description
(1) Optical drive light Blinking: The optical drive is being accessed.
(2) Optical drive Reads optical discs and, on select models, also writes to optical
(3) USB ports (2) Connect optional USB devices.
(4) TV antenna/cable jack (select models only) Connects a TV antenna, a digital cable device, or a satellite device
(5) RJ-11 (modem) jack (select models only) Connects a modem cable.
(6) Security cable slot Attaches an optional security cable to the computer.
(7) AC adapter light
(8) Power connector Connects an AC adapter.
discs.
that receives standard or high-definition TV broadcasts.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or stolen.
On: The computer is connected to external power.
●
Off: The computer is not connected to external power.
●
Rear component 13
Left-side components
Component Description
(1) External monitor port Connects an external VGA monitor or projector.
(2) Expansion port 3 Connects the computer to an optional docking device or an optional
(3) RJ-45 (network) jack Connects a network cable.
expansion product.
NOTE: The computer has only one expansion port. The term
expansion port 3 describes the type of expansion port.
(4) HDMI port Connects an optional video or audio device, such as a high-
(5) eSATA/USB port (select models only) Connects an optional high-performance eSATA component, such
(6) USB port Connects an optional USB device.
(7) 1394 port (select models only) Connects an optional IEEE 1394 or 1394a device, such as a
(8) Digital Media Slot light Blinking: The media card is being accessed.
(9) ExpressCard slot Supports optional ExpressCard/54 cards.
(10) Digital Media Slot Supports the following optional digital card formats:
definition television, or any compatible digital or audio component.
as an eSATA external hard drive, or connects an optional USB
device.
NOTE: Depending on your computer model, the computer may
include a USB port only.
camcorder.
Memory Stick (MS)
●
Memory Stick Pro (MSP)
●
MultiMediaCard (MMC)
●
Secure Digital (SD) Memory Card
●
xD-Picture Card (XD)
●
14 Chapter 2 External component identification
xD-Picture Card (XD) Type H
●
xD-Picture Card (XD) Type M
●
Bottom components
Component Description
(1) Hard drive bay Holds the hard drive.
(2) Vents (8) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
(3) Battery bay Holds the battery.
(4) Memory module compartment Contains the memory module slots.
Also holds the WLAN module, TV tuner card (select models only),
and the Intel® Turbo Memory card (select models only).
CAUTION: To prevent an unresponsive system, replace the
wireless module only with a wireless module authorized for use in
the computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and
then receive a warning message, remove the module to restore
computer functionality, and then contact technical support through
Help and Support.
(5) Battery release latch Releases the battery from the battery bay.
Bottom components 15
Display components
Component Description
(1) Internal display switch Turns off the display and initiates Sleep if the display is closed while
(2) Internal microphones (2) Record sound.
(3) Webcam light On: The webcam is in use.
(4) Integrated webcam Records audio and video and captures still photographs.
Cleaning the display
CAUTION: To prevent permanent damage to the computer, never spray water, cleaning fluids, or
chemicals on the display.
To remove smudges and lint, frequently clean the display with a soft, damp, lint-free cloth. If the screen
requires additional cleaning, use premoistened antistatic wipes or an antistatic screen cleaner.
the power is on.
16 Chapter 2 External component identification
Wireless antennas (select models only)
On select computers, at least 2 antennas send and receive signals from one or more wireless devices.
NOTE: The antennas are not visible from the outside of the computer. For optimal transmission, keep
the areas immediately around the antennas free from obstructions.
To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental
Notices that applies to your country or region. These notices are located in Help and Support.
Wireless antennas (select models only) 17
3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and
parts are needed.
(4) Model description: This is the alphanumeric identifier used to locate documents, drivers, and support
for the computer.
(5) Warranty period: This number describes the duration of the warranty period for the computer.
18 Chapter 3 Illustrated parts catalog
Computer major components
Item Description Spare part number
(1) Display assembly (includes webcam, 2 microphones, and 2 wireless antenna transceivers and cables)
16.0-inch WXGA BrightView display assemblies:
For use in white computers
●
For use in black computers 512358-001
●
512357-001
Computer major components 19
Item Description Spare part number
16.0-inch WXGA AntiGlare display assemblies:
15.6-inch WXGA BrightView display assemblies:
15.6-inch WXGA AntiGlare display assemblies:
LED display for use in white computers
●
LED display for use in black computers
●
LED display for use in MTV2 artist edition computers
●
For use in white computers
●
For use in black computers
●
LED display assembly for use in white computers
●
LED display assembly for use in black computers
●
LED display assembly for use in MTV2 artist edition computers
●
For use in white computers
●
For use in black computers
●
LED display for use in white computers
●
LED display for use in black computers
●
For use in white computers
●
538349-001
538351-001
518771-001
518772-001
573304-001
538355-001
538313-001
538315-001
517862-001
518775-001
538348-001
538350-001
518776-001
NOTE: See Display assembly componentson page 26 for more information on display assembly spare part
(2)
For use in white computers 518110-001
For use in black computers 518790-001
For use in MTV2 artist edition computers 570205-001
(3) Power button board (includes cable) 512834-001
(4) Keyboard (includes keyboard cable)
White molded keyboard 517863-xxx
Black painted keyboard 518965-xxx
Black molded keyboard 518966-xxx
For use in black computers
●
LED display for use in white computers
●
LED display for use in black computers
●
LED display for use in MTV2 artist edition computers
●
numbers.
Switch cover (includes LED board and cable)
NOTE: For a detailed list of available keyboards, see
White painted keyboard 517864-xxx
Sequential part number listing on page 31.
518777-001
538312-001
538314-001
538354-001
Black textured keyboard 570228-xxx
(5) Bluetooth module 483113-001
20 Chapter 3 Illustrated parts catalog
Item Description Spare part number
(6) Top cover (includes TouchPad and TouchPad buttons)
For use only with white computers not equipped with a fingerprint reader 518108-001
For use only with black computers equipped with a fingerprint reader 518789-001
For use only with black computers not equipped with a fingerprint reader 518788-001
For use only with MTV2 artist edition computers 570206-001
(7) Speaker assembly 533865-001
Plastics Kit, includes: 511890-001
(8a)
(8b)
(8c)
(9) ExpressCard module 464793-002
(10) USB board (includes cable) 516497-001
(11) System board (includes replacement thermal material)
For use with computers equipped with discrete graphics subsystem memory with 1 GB
For use only with white computers equipped with a fingerprint reader 518109-001
ExpressCard slot bezel
Memory module cover
Hard drive cover
NOTE: See
For use with computers equipped with UMA graphics subsystem memory 509449-001
of dedicated memory
Plastics Kit on page 28 for more information.
509450-001
For use with computers equipped with discrete graphics subsystem memory with 512
MB of dedicated memory
For use with computers equipped with SidePort memory 570379-001
(12) Power connector cable 533465-001
(13) Processor (includes replacement thermal material)
AMD Turion Ultra ZM-86, 2.40-GHz with 2-MB L2 cache 507974-001
AMD Turion Ultra ZM-85, 2.30-GHz with 2-MB L2 cache 532119-001
AMD Turion Ultra ZM-84, 2.30-GHz with 2-MB L2 cache 507975-001
AMD Turion Ultra ZM-82, 2.20-GHz with 2-MB L2 cache 507973-001
AMD Turion RM-77, 2.30-GHz with 1-MB L2 cache 572565-001
AMD Turion RM-75, 2.20-GHz with 1-MB L2 cache 532120-001
AMD Turion RM-74, 2.20-GHz with 1-MB L2 cache 507979-001
AMD Athlon QL-67, 2.20-GHz with 1-MB L2 cache 572566-001
AMD Athlon QL-65, 2.10-GHz with 1-MB L2 cache 532121-001
AMD Athlon QL-64, 2.10-GHz with 1-MB L2 cache 506053-001
AMD Sempron SI-42, 2.1-GHz with 512-KB L2 cache 508102-001
AMD Turion Ultra ZM-87, 2.40-GHz with 2-MB L2 cache 572564-001
509451-001
Computer major components 21
Item Description Spare part number
(14) WLAN module
Atheros 9285G 802.11b/g WiFi Adapter for use in Afghanistan, Albania, Algeria,
Atheros 9285G 802.11b/g WiFi Adapter for use in Canada, the Cayman Islands, Guam,
Puerto Rico, the United States, and the U.S. Virgin Islands
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bermuda,
Bhutan, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei,
Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central
African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia,
Cyprus, the Czech Republic, Djibouti, Dominica, the Dominican Republic, East Timor,
Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland,
France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,
Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the
Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan,
Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall
Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the
Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama,
Papua New Guinea, Paraguay, the People’s Republic of China, Peru, the Philippines,
Poland, Portugal, the Republic of Moldova, Romania, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South
Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Togo,
Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the
United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
518436-001
518436-002
Atheros 9280AGN 802.11a/b/g/n WiFi Adapter for use in Canada, the Cayman Islands,
Guam, Puerto Rico, the United States, and the U.S. Virgin Islands
Atheros 9280AGN 802.11a/b/g/n WiFi Adapter for use in Canada, the Cayman Islands,
Guam, Puerto Rico, the United States, and the U.S. Virgin Islands for use in
Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,
Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Barbados,
Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia,
Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia,
Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New
Guinea, Paraguay, the People’s Republic of China, Peru, the Philippines, Poland,
Portugal, the Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome
and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore,
Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain,
Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab
Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
518437-001
518437-002
22 Chapter 3 Illustrated parts catalog
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