HP (Hewlett-Packard) DV6 User Manual
HP Pavilion dv6 Notebook PC
Maintenance and Service Guide
© Copyright 2011 Hewlett-Packard
Development Company, L.P.
AMD, the AMD Arrow logo, Athlon,
Phenom, and Turion combinations thereof,
are trademarks of Advanced Micro Devices,
Inc. Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Core are
trademarks of Intel Corporation in the U.S.
and other countries. Microsoft and Windows
are U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of
its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Second Edition: May 2011
First Edition: March 2011
Document Part Number: 635489-002
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC
adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ................................................................................... 11
Display ................................................................................................................................. 11
Buttons, speakers, and fingerprint reader (select models only) ...................................................... 12
Keys ..................................................................................................................................... 13
Lights .................................................................................................................................... 14
TouchPad .............................................................................................................................. 15
Front ..................................................................................................................................... 16
Rear ..................................................................................................................................... 16
Left side ................................................................................................................................ 17
Right side .............................................................................................................................. 18
Bottom .................................................................................................................................. 19
3 Illustrated parts catalog .................................................................................................. 20
Service tag ............................................................................................................................ 20
Computer major components ................................................................................................... 22
Cable Kit .............................................................................................................................. 32
Display assembly subcomponents ............................................................................................. 34
Mass storage devices ............................................................................................................. 36
Miscellaneous parts ................................................................................................................ 37
Sequential part number listing .................................................................................................. 38
4 Removal and replacement procedures ............................................................................ 52
Preliminary replacement requirements ....................................................................................... 52
Tools required ......................................................................................................... 52
Service considerations ............................................................................................. 52
Plastic parts ............................................................................................. 52
Cables and connectors ............................................................................. 52
Drive handling ......................................................................................... 53
Grounding guidelines .............................................................................................. 53
v
Electrostatic discharge damage .................................................................. 53
Packaging and transporting guidelines ........................................ 55
Component replacement procedures ........................................................................................ 57
Service tag ............................................................................................................. 57
Computer feet ......................................................................................................... 58
Battery ................................................................................................................... 59
Optical drive .......................................................................................................... 60
Hard drive ............................................................................................................. 62
RTC battery ............................................................................................................ 65
Memory module ...................................................................................................... 66
WLAN module ........................................................................................................ 67
Keyboard ............................................................................................................... 70
Top cover ............................................................................................................... 74
Power button board ................................................................................................. 77
Fingerprint reader board .......................................................................................... 78
Bluetooth module .................................................................................................... 79
USB board ............................................................................................................. 82
Power connector cable ............................................................................................ 83
System board ......................................................................................................... 85
Fan/heat sink assembly ........................................................................................... 90
Processor ............................................................................................................... 95
Speakers ................................................................................................................ 99
Optical drive connector cable ................................................................................. 102
Display assembly .................................................................................................. 103
5 Setup Utility (BIOS) and System Diagnostics .................................................................. 112
Using Setup Utility ................................................................................................................ 112
Starting Setup Utility .............................................................................................. 112
Changing the language of Setup Utility .................................................................... 112
Navigating and selecting in Setup Utility .................................................................. 113
Displaying system information ................................................................................. 113
Restoring factory settings in Setup Utility ................................................................... 114
Exiting Setup Utility ............................................................................................... 114
Updating the BIOS ................................................................................................ 114
Determining the BIOS version .................................................................. 115
Downloading a BIOS update ................................................................... 115
Using System Diagnostics ...................................................................................................... 116
6 Specifications ............................................................................................................... 117
Computer specifications ........................................................................................................ 117
15.6-inch display specifications ............................................................................................. 118
vi
Hard drive specifications ...................................................................................................... 119
Hard drive specifications (continued) ...................................................................................... 120
7 Backup and recovery .................................................................................................... 121
Restore ............................................................................................................................... 121
Creating restore media ......................................................................................................... 122
Performing a system restore ................................................................................................... 123
Restoring using the dedicated recovery partition (select models only) ........................... 123
Restoring using the restore media ............................................................................ 124
Changing the computer boot order .......................................................................... 124
Backing up and recovering your information ........................................................................... 125
Using Windows Backup and Restore ....................................................................... 126
Using Windows system restore points ...................................................................... 126
When to create restore points .................................................................. 126
Create a system restore point ................................................................... 127
Restore to a previous date and time .......................................................... 127
8 Power cord set requirements ........................................................................................ 128
Requirements for all countries ................................................................................................ 128
Requirements for specific countries and regions ....................................................................... 129
9 Recycling ...................................................................................................................... 130
Battery ................................................................................................................................ 130
Display ............................................................................................................................... 130
Index ............................................................................................................................... 136
vii
viii
1 Product description
Category Description Computer models
equipped with an
AMD processor
Product Name HP Pavilion dv6 Notebook PC √√
Processors AMD A8-3530MX 2.60-GHz processor, (1.90-GHz
FSB, 4.0-MB L2 cache, quad core, 45 W)
AMD A8-3510MX 2.50-GHz processor (1.50-GHz
FSB, 4.0-MB L2 cache, quad core, 45 W)
AMD A8-3500M 2.40-GHz processor (1.5-GHz FSB,
4.0-MB L2 cache, quad core, 35 W)
AMD A6-3410MX 2.30-GHz processor (1.60-GHz
FSB, 2.0-MB L2 cache, quad core, 45 W)
AMD A6-3400M 2.30-GHz processor (1.4-GHz FSB,
4.0-MB L2 cache, quad core, 35 W)
AMD A4-3310MX 2.50-GHz processor (2.10-GHz
FSB, 2.0-MB L2 cache, dual core, 45 W)
AMD A4-3300M 2.50-GHz processor (1.9-GHz FSB,
4.0-MB L2 cache, dual core, 35 W)
AMD E2-3000M 2.40-GHz processor (1.8-GHz FSB,
4.0-MB L2 cache, quad core, 35 W)
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Computer models
equipped with an
Intel processor
AMD Athlon II N370 2.50-GHz processor (1.0-MB
L2 cache, 1066-MHz, 3.2GT/sec, dual core, 35 W)
AMD Athlon II P360 2.30-GHz processor (1.0-MB
L2 cache, 1066-MHz, 3.2GT/sec, dual core, 25 W)
AMD Athlon II P340 2.20-GHz processor (1.0-MB
L2 cache, 1066-MHz, 3.2GT/sec, dual core, 25 W)
AMD Phenom II N970 2.20-GHz processor (2.0-MB
L2 cache, 1333-MHz, 3.6GT/ sec, quad core, 35 W)
AMD Phenom II N870 2.30-GHz processor (1.5-MB
L2 cache, 1333-MHz, 3.6GT/ sec, triple core, 35 W)
AMD Phenom II N850 2.20-GHz processor (1.5-MB
L2 cache, 1333-MHz, 3.6GT/ sec, triple core, 35 W)
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1
Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
AMD Phenom II N660 3.00-GHz processor (2.0-MB
L2 cache, 1333-MHz, 3.6GT/ sec, dual core, 35 W)
AMD Phenom II P960 1.80-GHz processor (2.0-MB
L2 cache, 1066-MHz, 3.6GT/sec, quad core, 25 W)
AMD Phenom II P860 2.00-GHz processor (1.5-MB
L2 cache, 1333-MHz, 3.6GT/sec, triple core, 25 W)
AMD Phenom II P650 2.60-GHz processor (2.0-MB
L2 cache, 1066-MHz, 3.6GT/sec, triple core, 25 W)
AMD Turion II P570 2.70-GHz processor (2.0-MB
L2 cache, 1066-MHz, 3.6GT/sec, dual core, 35 W)
AMD Turion II P560 2.50-GHz processor (2.0-MB
L2 cache, 1066-MHz, 3.6GT/sec, dual core, 25 W)
Intel Core i7-2820QM 2.30-GHz (SC turbo up to
3.10-GHz) processor (8.0-MB L3 cache, quad core,
45 W)
Intel Core i7-2720QM 2.20-GHz (SC turbo up to
3.00-GHz) processor (6.0-MB L3 cache, quad core,
45 W)
Intel Core i7-2630QM 2.00-GHz (SC turbo up to
2.90-GHz) processor (6.0-MB L3 cache, quad core,
45 W)
√
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Intel Core i7-2620M 2.70-GHz (SC turbo up to 3.40-
GHz) processor (4.0-MB L3 cache, dual core, 35 W)
Intel Core i5-2540M 2.60-GHz (SC turbo up to 3.30-
GHz) processor (3.0-MB L3 cache, dual core, 35 W)
Intel Core i5-2520M 2.50-GHz (SC turbo up to 3.20-
GHz) processor (3.0-MB L3 cache, dual core, 35 W)
Intel Core i5-2430M 2.40-GHz (SC turbo up to 3.00-
GHz) processor (3.0-MB L3 cache, dual core, 35 W)
Intel Core i5-2410M 2.30-GHz (SC turbo up to 2.90-
GHz) processor (3.0-MB L3 cache, dual core, 35 W)
Intel Core i3-2350M 2.30-GHz processor (3.0-MB
L3 cache, dual core, 35 W)
Intel Core i3-2330M 2.20-GHz processor (3.0-MB
L3 cache, dual core, 35 W)
Intel Core i3-2310M 2.10-GHz processor (3.0-MB
L3 cache, dual core, 35 W)
Intel Pentium B950 TJ85 2.10-GHz processor (2.0-MB
L3 cache, dual core, 35 W)
Intel Pentium B940 TJ85 2.00-GHz processor (2.0-MB
L3 cache, dual core, 35 W)
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2 Chapter 1 Product description
Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Chipset Northbridge: AMD A70M Fusion controller hub (FCH)
Northbridge: AMD A60M FCH +NEC USB 3.0
Northbridge: AMD A60M FCH
Northbridge: ATI RS880M - AMD M880G with ATI
Mobility Radeon HD 4250
Northbridge: AMD RS880MD
Southbridge: AMD SB820M
Intel® HM65 Express chipset with NEC USB 3.0 √
√
3
Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Graphics Internal graphics:
●
AMD Radeon™ HD 6620G graphics on
computer models equipped with an AMD
A8 processor
●
AMD Radeon HD 6520G graphics on computer
models equipped with an AMD A6 processor
●
AMD Radeon HD 6480G graphics on computer
models equipped with an AMD A4 processor
●
ATi Mobility Radeon HD 4250 graphics
supporting DX10.1 on computer models equipped
with an AMD Athlon, Phenom, and
Turion processor
Switchable discrete graphics:
●
AMD RadeonT HD 6755G2 graphics on
computer models equipped with an AMD A8 or
A6 processor; supports bus alive/chip off
(BACO), dual graphics, HD decode, DX11,
and HDMI
●
AMD RadeonT HD 6645G2 graphics on
computer models equipped with an AMD
A8 processor; supports BACO, dual graphics, HD
decode, DX11, and HDMI
√
●
AMD RadeonT HD 6545G2 graphics on
computer models equipped with an AMD
A6 processor; supports BACO, dual graphics, HD
decode, DX11, and HDMI
●
AMD RadeonT HD 6515G2 graphics on
computer models equipped with an AMD
A4 processor; supports BACO, dual graphics, HD
decode, DX11, and HDMI
●
ATi XT Radeon HD 6650M M2 package with
1024-MB of graphics subsystem discrete memory
(64-MB × 16 DDR3 @ 900MHz × 8 PCs), 128bit muxless; supports HD decode, DX11,
and HDMI
●
ATi XT Radeon HD 6470M M2 package with
512-MB of graphics subsystem discrete memory
(64-MB × 16 DDR3 @ 900MHz × 4 PCs), 64bit muxless; supports HD decode, DX11,
and HDMI
4 Chapter 1 Product description
Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Internal graphics: Intel HD Graphics 3000
Switchable discrete graphics:
●
ATI XT Radeon HD 6770M M2 package with
1024-MB of graphics subsystem discrete memory
(32-MB × 32 GDDR5 × 8 PCs, 5GBPS), muxless,
with reserve space for 2-GB graphics
subsystem memory
●
ATi XT Radeon HD 6490M M2 package with
1024-MB of graphics subsystem discrete memory
(64-MB × 32 GDDR5 × 4 PCs, 5GBPS), with a
maximum of 1-GB of graphics subsystem
memory, muxless
Support DX11, HD decode, and HDMI √√
Panel 15.6-in, full high-definition (FHD), light-emitting diode
(LED), low-voltage differential signalling (LVDS), WVA
AntiGlare (1080p, 1900×1080) display; typical
brightness: 220 nits
15.6-in, HD, LED, LVDS, SVA BrightView (1366×768)
display; typical brightness: 200 nits
All display assemblies include 2 wireless local area
network (WLAN) antenna cables
√
√√
Supports 16:9 ultra wide aspect ratio
Lighted logo on top bezel
Memory 2 customer-accessible/upgradable memory
module slots
Supports dual-channel memory √√
Supports up to 8192 GB of system RAM √
Supports up to 16384 GB of system RAM √
DDR3/1333-MHz √√
√√
5
Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Supports the following configurations:
●
8192-MB total system memory (4096×2)
●
6144-MB total system memory (4096×1 +
2048×1)
●
4096-MB total system memory (4096×1 or
2048×2)
●
3072-MB total system memory (2048×1 +
1024×1)
●
2048-MB total system memory (2048×1 or
1024×2)
●
1024-MB total system memory (1024×1; not
supported on computer models equipped with an
AMD processor)
Supports the following configurations:
●
16384-MB total system memory (8192×2)
●
12288-MB total system memory (8192×1 +
4096×1)
●
8192-MB total system memory (8192×1 or
4096×2)
√
√
●
6144-MB total system memory (4096×1 +
2048×1)
●
4096-MB total system memory (4096×1 or
2048×2)
●
3072-MB total system memory (2048×1 +
1024×1)
●
2048-MB total system memory (2048×1 or
1024×2)
●
1024-MB total system memory (1024×1)
Hard drives Supports 6.35-cm (2.5-in) hard drives in 12.7-mm (.
50-in), 9.5-mm (.37-in), and 7.0-mm (.28in) thicknesses
Customer-accessible √√
Accelerometer / HDD protection support √√
Serial ATA √√
√√
6 Chapter 1 Product description
Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Supports the following configurations:
●
1 TB, 5400 rpm (12.7 mm)
●
750 GB, 7200 and 5400 rpm (9.5 mm)
●
640 GB, 7200 and 5400 rpm (9.5 mm)
●
500 GB, 7200 and 5400 rpm (9.5 mm)
●
320 GB, 7200 (7.0 mm) and 5400 rpm
(9.5 mm)
●
250 GB, 7200 rpm (7.0 mm)
Supports 160-GB solid-state drive √
Optical drive Fixed √√
Serial ATA √√
12.7-mm tray load √√
Blu-ray ROM with LightScribe DVD ±R/RW Super Multi
Double-Layer Drive
Blu-ray Disc R/RW with SuperMulti Double-Layer Drive √
DVD±RW and CD-RW Super Multi Double-Layer
Combo Drive with LightScribe
√√
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√√
Supports zero-power optical drive √
Audio and video Dual array digital microphones with appropriate beam-
forming, echo-cancellation, noise-suppression software
HD audio √√
HP-branded Altec/Lansing quad Beats Audio speakers
(select models only)
HP TrueVision HD webcam √√
Ethernet Integrated 10/100/1000 network interface
card (NIC)
Wireless Integrated wireless local area network (WLAN) options
by way of wireless module
Two WLAN antennas built into display assembly √√
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7
Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Support for the following WLAN formats:
●
Broadcom 4313 802.11b/g/n 1×1 WiFi and
2070 Bluetooth 2.1+EDR Combo adapter
(BT3.0+HS ready)
●
Broadcom 4313 802.11b/g/n 1×1
WiFi Adapter
●
Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and
Bluetooth 2.1+EDR Combo Adapter
(BT3.0+HS ready)
●
Ralink 5390GN 802.11b/g/n 1×1
WiFi Adapter
Support for the following WLAN formats:
●
Atheros 9285G 802.11b/g/n 1×1
WiFi Adapter
●
Atheros AR8002WB-1NGB 802.11b/g/n 1×1
WiFi and Bluetooth 2.1+EDR Combo Adapter
(BT3.0+HS ready)
●
Realtek RTL8191SE 802.11b/g/n 1×1
WiFi Adapter
●
Realtek 8188BC8 802.11a/b/g/n 2×2 WiFi
and Bluetooth 3.0+HS Combo Adapter
√√
√
Support for the following WLAN formats:
●
Intel Centrino Advanced-N 6230
●
Intel Centrino Wireless-N 1000
●
Intel Centrino Wireless-N + WiMAX 6150
External media
card
HP Multi-Format Digital Media Reader supports the
following digital card formats:
●
Secure Digital (SD) Memory Card
●
Secure Digital Extended Capacity (SDxC)
Memory Card
●
Secure Digital High Capacity (SDHC)
Memory Card
●
Ultra High Speed MultiMediaCard (UHS/MMC)
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8 Chapter 1 Product description
Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Ports
Keyboard/
pointing devices
TouchPad with multi-touch gestures, 2-finger scrolling,
●
3-pin AC power
●
Audio-in (mono microphone)
●
Audio-out (stereo headphone)
●
HDMI version 1.4 supporting up to 1920 ×1200
@ 60Hz
●
RJ-45 (Ethernet, includes link and activity lights)
●
USB 2.0 (3 ports)
●
VGA (Dsub 15 pin) supporting 2048×1536
external resolution @ 85 Hz (on computer models
equipped with an AMD Athlon, Phenom, or
Turion processor) or 1920×1600 external
resolution @ 60 Hz (on computer models
equipped with an AMD A8, A6, A4, or
E2 processor), hot plug and unplug and autodetection for correct output to wide-aspect vs.
standard aspect video
Full-size, textured, pocket, keyboard with
numeric keypad
and pinch-zoom enabled
√√
√√
√√
Dura-coat, island-style keyboard √√
Multitouch gestures (2-finger scrolling and pinch-zoom)
enabled by default
Taps enabled by default √√
Power
requirements
Support for the following 3-wire plug with
ground pin AC adapters (supports 3-pin
DC connector):
●
120W AC adapter with localized cable
plug support
●
90W EM AC adapter with localized cable
plug support
●
90W AC adapter with localized cable
plug support
●
65W EM AC adapter with localized cable
plug support
●
65W AC adapter with localized cable
plug support
√√
√√
9
Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Support for the following batteries:
●
9cell, 100-Whr, 3.00-Ah Li-ion battery
●
6-cell, 62-Whr, 2.80-Ah Li-ion battery
●
6-cell, 55-Whr, 2.55-Ah Li-ion battery
Security Security cable slot √√
Fingerprint reader with Digital Persona
software support (select models only)
Supports Intel AT-p Ready √
Operating
system
Preinstalled:
Preinstalled:
●
Windows 7 Home Basic (select models only)
●
Windows 7 Home Premium 64-bit (select
models only)
●
Windows 7 Professional 64-bit (select
models only)
●
Windows 7 Home Basic (64- and 32-bit; select
models only)
√√
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√
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Windows 7 Home Premium (64- and 32-bit;
select models only)
●
Windows 7 Professional (64- and 32-bit; select
models only)
●
Windows 7 Starter (32-bit; select models only)
●
Windows 7 Ultimate (64-bit; select models only)
●
FreeDOS
●
RedFlag
Serviceability End-user replaceable parts:
●
AC adapter
●
Battery
●
Hard drive
●
Memory modules (2)
●
Optical drive
●
WLAN module
√√
10 Chapter 1 Product description
2 External component identification
Display
Item Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate
with WLANs.
(2) Internal microphones (2) Record sound.
(3) Webcam light On: The webcam is in use.
(4) Webcam Records video and captures still photographs.
To use the webcam, select Start > All Programs >
CyberLink YouCam > CyberLink YouCam.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. These notices are located in Help and Support.
Display
11
Buttons, speakers, and fingerprint reader (select models only)
Item Component Description
(1) Power button
(2) Speakers (2) Produce sound.
(3) Web browser button Opens the default Web browser.
(4) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a
●
When the computer is off, press the button to turn on
the computer.
●
When the computer is on, press the button briefly to
initiate Sleep.
●
When the computer is in the Sleep state, press the
button briefly to exit Sleep.
●
When the computer is in Hibernation, press the
button briefly to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off
the computer.
To learn more about your power settings, select Start >
Control Panel > System and Security > Power
Options, or refer to the HP Notebook Reference Guide.
password logon.
12 Chapter 2 External component identification
Keys
Item Component Description
(1) esc key Displays system information when pressed in combination
with the fn key.
(2) fn key Executes frequently used system functions when pressed
in combination with the num lk key, the b key, or the
esc key.
(3) Windows logo key Displays the Windows Start menu.
(4) b key Increases or decreases the Beats Audio bass settings
(select models only). Beats Audio is an enhanced audio
profile that provides a deep, controlled bass while
maintaining a clear sound. Beats Audio is enabled
by default.
You can also view and control the bass settings through
the Windows operating system. To view and control the
bass properties:
●
Select Start > All Programs > Beats Audio
Control Panel > Listening Experience.
– or –
●
Select Start > Control Panel > Hardware
and Sound > Beats Audio Control Panel >
Listening Experience.
(5) Windows applications key Displays a shortcut menu for items beneath the pointer.
Keys
13
Lights
Item Component Description
(6) Integrated numeric keypad When the keypad has been enabled, the keys can be
used like an external numeric keypad.
(7) num lk key Enables/disables the integrated numeric keypad when
pressed in combination with the fn key.
(8) Action keys Execute frequently used system functions.
Item Component Description
(1) Caps lock light On: Caps lock is on.
(2) Power light
(3) Mute light
14 Chapter 2 External component identification
●
White: the computer is on.
●
Blinking white: the computer is in the Sleep state.
●
Off: the computer is off or in Hibernation.
●
Amber: Computer sound is off.
●
Off: Computer sound is on.
Item Component Description
(4) Wireless light
(5) Fingerprint reader light (select models only)
TouchPad
●
White: An integrated wireless device, such as a
WLAN device and/or a Bluetooth device, is on.
●
Amber: All wireless devices are off.
●
White: The fingerprint was read.
●
Amber: The fingerprint was not read.
Item Component Description
(1) TouchPad off light
(2) TouchPad on/off button Turns the TouchPad on and off.
(3) TouchPad zone Moves the pointer and selects or activates items on
(4) Left TouchPad button Functions like the left button on an external mouse.
(5) TouchPad on light
(6) Right TouchPad button Functions like the right button on an external mouse.
●
On: The TouchPad is off.
●
Off: The TouchPad is on.
the screen.
●
On: The TouchPad is on.
●
Off: The TouchPad is off.
TouchPad
15
Front
Rear
Item Component Description
(1) Digital Media Slot Supports the following digital card formats:
●
Secure Digital (SD) Memory Card
●
Secure Digital Extended Capacity (SDxC)
Memory Card
●
Secure Digital High Capacity (SDHC) Memory Card
●
Ultra High Speed MultiMediaCard (UHS/MMC)
(2) Speakers (2) (select models only) Produce sound.
Component Description
Vent Enables airflow to cool internal components.
NOTE: the computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during
routine operation.
16 Chapter 2 External component identification
Left side
Item Component Description
(1) Vent Enables airflow to cool internal components.
(2) External monitor port Connects an external VGA monitor or projector.
(3) HDMI port Connects an optional video or audio device, such as a
NOTE: the computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during
routine operation.
high-definition television, or any compatible digital or
audio component.
(4) RJ-45 (network) jack Connects a network cable.
(5) SuperSpeed USB ports (2) Connect optional USB 3.0 devices (select models only)
and provide enhanced USB power performance.
NOTE: The SuperSpeed USB ports are also compatible
with USB 1.0 and USB 2.0 devices.
(6) Audio-in (microphone) jack Connects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
(7) Audio-out (headphone) jacks (2) Produce sound when connected to optional powered
stereo speakers, headphones, ear buds, a headset, or
television audio.
WARNING! To reduce the risk of personal injury,
adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety information,
refer to the Regulatory, Safety, and
Environmental Notices.
NOTE: When a device is connected to a headphone
jack, the computer speakers are disabled.
Left side
17
Right side
Item Component Description
(1) Optical drive Reads and writes (select models only) to an optical disc.
(2) Optical drive light
(3) Optical drive eject button Ejects the optical drive.
(4) Power light
(5) Drive light
(6) USB ports (2) Connect optional USB devices.
(7) Security cable slot Attaches an optional security cable to the computer.
●
Green: The optical drive is being accessed.
●
Off: The optical drive is off.
●
White: the computer is on.
●
Blinking white: the computer is in the Sleep state.
●
Off: the computer is off or in Hibernation.
●
Blinking white: The hard drive is being accessed.
●
Amber: HP ProtectSmart Hard Drive Protection has
temporarily parked the hard drive.
NOTE: For information on HP ProtectSmart Hard
Drive Protection, refer to the HP Notebook
Reference Guide.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
(8) Battery light
(9) Power connector Connects an AC adapter.
18 Chapter 2 External component identification
●
White: the computer is connected to external power
and the battery is fully charged.
●
Amber: A battery is charging.
●
Blinking amber: The battery has reached a low
battery level, or there is a battery error. When a
battery reaches a critical battery level, the battery
light begins blinking rapidly.
Bottom
Item Component Description
(1) Battery bay Holds the battery.
(2) Battery release latch Releases the battery from the battery bay.
(3) Vents (6) Enable airflow to cool internal components.
NOTE: the computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during
routine operation.
(4) Hard drive bay Contains the hard drive, the WLAN device, and the
memory module slots.
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module
authorized for use in the computer by the governmental
agency that regulates wireless devices in your country or
region. If you replace the module and then receive a
warning message, remove the module to restore
computer functionality, and then contact technical support
through Help and Support.
Bottom
19
3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model number
provided on the service tag.
Item Component Description
(1) Product name This is the product name affixed to the front of
(2) Serial number (s/n) This is an alphanumeric identifier that is unique to
20 Chapter 3 Illustrated parts catalog
the computer.
each product.
Item Component Description
(3) Part number/Product number (p/n) This number provides specific information about the
product’s hardware components. The part number helps
a service technician determine what components and
parts are needed.
(4) Warranty period This number describes the duration of the warranty
period for the computer.
(5) Model description This is the alphanumeric identifier used to locate
documents, drivers, and support for the computer.
Service tag
21
Computer major components
Item Component Spare part number
(1) Display assembly (includes webcam, two microphones, and wireless antenna transceivers and cables):
15.6-in, full high-definition (FHD), light-emitting diode (LED), AntiGlare display
assembly in dark umber finish
22 Chapter 3 Illustrated parts catalog
654103-001
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