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Getting Started
HP Pavilion Entertainment PC
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© Copyright 2010 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Microsoft and
Windows are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: May 2010
Document Part Number: 596009-001
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused product
(hardware and software) within 14 days for a
refund subject to the refund policy of your
place of purchase.
For any further information or for requesting
a full refund of the computer, please contact
your local point of sale (the seller).
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Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come
into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The
computer and the AC adapter comply with the user-accessible surface temperature limits defined by
the International Standard for Safety of Information Technology Equipment (IEC 60950).
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iv Safety warning notice
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Table of contents
1 Welcome .......................................................................................................................................................... 1
Finding information ............................................................................................................................... 2
2 Getting to know your computer ..................................................................................................................... 3
Top ....................................................................................................................................................... 3
TouchPad ............................................................................................................................ 3
Lights ................................................................................................................................... 4
Buttons ................................................................................................................................. 5
Keys ..................................................................................................................................... 6
Front ..................................................................................................................................................... 6
Right-side ............................................................................................................................................. 7
Left-side ................................................................................................................................................ 8
Display .................................................................................................................................................. 9
Bottom ................................................................................................................................................ 10
3 HP QuickWeb ................................................................................................................................................ 11
Enabling HP QuickWeb ...................................................................................................................... 11
Starting HP QuickWeb ....................................................................................................................... 11
Identifying the QuickWeb LaunchBar ................................................................................................. 11
Identifying the QuickWeb control icons .............................................................................. 12
Identifying the QuickWeb LaunchBar icons ....................................................................... 12
Identifying the QuickWeb system tray icons ...................................................................... 13
Configuring the network ..................................................................................................................... 14
Starting Microsoft Windows ................................................................................................................ 14
Turning HP QuickWeb on and off ....................................................................................................... 14
4 Networking .................................................................................................................................................... 15
Using an Internet service provider (ISP) ............................................................................................ 15
Connecting to a wireless network ....................................................................................................... 16
Connecting to an existing WLAN ....................................................................................... 16
Setting up a new WLAN network ....................................................................................... 16
Configuring a wireless router ............................................................................ 17
Protecting your WLAN ....................................................................................... 17
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5 Keyboard and pointing devices ................................................................................................................... 18
Using the keyboard ............................................................................................................................ 18
Using the action keys ......................................................................................................... 18
Using keypads ................................................................................................................... 19
Using an optional external numeric keypad ...................................................... 19
Using pointing devices ....................................................................................................................... 19
Setting pointing device preferences ................................................................................... 19
Using the TouchPad .......................................................................................................... 20
Turning the TouchPad on and off ...................................................................... 20
Navigating ......................................................................................................... 20
Selecting ........................................................................................................... 20
Using TouchPad gestures ................................................................................. 21
Scrolling ............................................................................................ 21
Pinching/Zooming ............................................................................. 22
Rotating ............................................................................................ 23
6 Maintenance .................................................................................................................................................. 24
Inserting or removing the battery ........................................................................................................ 24
Replacing or upgrading the hard drive ............................................................................................... 25
Removing the hard drive .................................................................................................... 25
Installing a hard drive ......................................................................................................... 27
Adding or replacing memory modules ................................................................................................ 28
Updating programs and drivers .......................................................................................................... 32
Routine care ....................................................................................................................................... 32
Cleaning the display .......................................................................................................... 32
Cleaning the TouchPad and keyboard .............................................................................. 32
7 Backup and recovery .................................................................................................................................... 33
Recovery discs ................................................................................................................................... 33
Performing a system recovery ............................................................................................................ 34
Recovering using the dedicated recovery partition (select models only) ........................... 34
Recovering using the recovery discs ................................................................................. 35
Backing up your information ............................................................................................................... 35
Using Windows Backup and Restore ................................................................................ 35
Using system restore points .............................................................................................. 36
When to create restore points ........................................................................... 36
Create a system restore point ........................................................................... 36
Restore to a previous date and time ................................................................. 36
8 Customer support ......................................................................................................................................... 37
Contacting customer support ............................................................................................................. 37
Labels ................................................................................................................................................. 37
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9 Specifications ................................................................................................................................................ 39
Input power ......................................................................................................................................... 39
Operating environment ....................................................................................................................... 39
Index ................................................................................................................................................................... 40
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1 Welcome
After you set up and register the computer, it is important to take the following steps:
Set up HP QuickWeb—Immediately access your music, digital photos, and the Web without
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launching the Windows® operating system. For more information, refer to
on page 11.
Connect to the Internet—Set up your wired or wireless network so that you can connect to the
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Internet. For more information, refer to
Update your antivirus software—Protect your computer from damage caused by viruses. The
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software is preinstalled on the computer and includes a limited subscription for free updates. For
more information, refer to the HP Notebook Reference Guide. For instructions on accessing this
guide, refer to
Finding information on page 2.
HP QuickWeb
Networking on page 15.
Get to know your computer—Learn about your computer features. Refer to
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computer on page 3 and Keyboard and pointing devices on page 18 for additional information.
Create recovery discs—Recover the operating system and software to factory settings in case
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of system instability or failure. For instructions, refer to
Find installed software—Access a list of the software preinstalled on the computer. Select
●
Start > All Programs. For details about using the software included with the computer, refer to the
software manufacturer's instructions, which may be provided with the software or on the
manufacturer's Web site.
Backup and recovery on page 33.
Getting to know your
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Finding information
The computer comes with several resources to help you perform various tasks.
Resources For information about
Quick Setup poster
HP Notebook Reference Guide
To access this guide, select Start > Help and Support > User
Guides.
Help and Support
To access Help and Support, select Start > Help and Support.
NOTE: For country- or region-specific support, go to
http://www.hp.com/support, select your country or region, and follow
the on-screen instructions.
Regulatory, Safety, and Environmental Notices
To access the notices, select Start > Help and Support > User
Guides.
Safety & Comfort Guide
To access this guide:
Select Start > Help and Support > User Guides.
How to set up the computer
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Help to identify computer components
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Power management features
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How to maximize battery life
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How to use the multimedia features of the
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computer
How to protect the computer
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How to care for the computer
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How to update the software
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Operating system information
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Software, driver, and BIOS updates
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Troubleshooting tools
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How to access technical support
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Regulatory and safety information
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Battery disposal information
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Proper workstation setup, posture, health, and
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work habits
Electrical and mechanical safety information
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– or –
http://www.hp.com/ergo.
Go to
Worldwide Telephone Numbers booklet
This booklet is provided with your computer.
HP Web site:
http://www.hp.com/support
Limited warranty and technical support
To access this warranty:
Select Start > Help and Support > Warranty.
- or -
Select Start > All Programs > HP > Warranty.
2 Chapter 1 Welcome
HP support telephone numbers
Support information
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Ordering parts and finding additional help
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Software, driver, and BIOS updates
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Accessories available for the device
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Warranty information
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2 Getting to know your computer
Top
TouchPad
Component Description
(1) TouchPad off indicator Turns the TouchPad on and off. Quickly double-tap the
(2) TouchPad zone Moves the pointer and selects or activates items on the screen.
(3) Left TouchPad button Functions like the left button on an external mouse.
(4) Right TouchPad button Functions like the right button on an external mouse.
TouchPad off indicator to turn the TouchPad on and off.
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Lights
Component Description
(1) TouchPad off indicator
(2) Caps lock light
(3) Power light
(4) Mute light
(5) Wireless light
Amber: The TouchPad is off.
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Off: The TouchPad is on.
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White: Caps lock is on.
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Off: Caps lock is off.
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White: The computer is on.
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Blinking white: The computer is in the Sleep state.
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Off: The computer is off or in Hibernation.
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Amber: Computer sound is off.
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Off: Computer sound is on.
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White: An integrated wireless device, such as a wireless
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local area network (WLAN) device and/or a Bluetooth®
device, is on.
Amber: All wireless devices are off.
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Buttons
Component Description
Power button
When the computer is off, press the button to turn on the
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computer.
When the computer is on, press the button briefly to initiate
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Sleep.
When the computer is in the Sleep state, press the button
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briefly to exit Sleep.
When the computer is in Hibernation, press the button
●
briefly to exit Hibernation.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the power
button for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start >
Control Panel > System and Security > Power Options or
refer to the HP Notebook Reference Guide.
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Keys
Component Description
Front
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with an arrow key or the esc key.
(3) Windows logo key Displays the Windows Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath the pointer.
(5) Arrow keys Scroll the page up or down, or when pressed in combination
with the fn key, move to the beginning or end of the document.
(6) Action keys Execute frequently used system functions.
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Component Description
(1) Digital Media Slot Supports the following digital media formats:
(2) Speakers (2) Produce sound.
Right-side
Memory Stick
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Memory Stick Pro
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MultiMedia Card
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Secure Digital (SD) Memory Card
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xD-Picture Card
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Component Description
(1) Optical drive light Blinking: The optical drive is being accessed.
(2) Optical drive Reads and writes to optical discs.
(3) USB ports (2) Connect optional USB devices.
(4) Battery light
(5) Power connector Connects an AC adapter.
(6) Security cable slot Attaches an optional security cable to the computer.
Off: The computer is running on battery power.
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Blinking amber: The battery has reached a low or critical
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battery level or there is a battery error.
Amber: A battery is charging.
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White: The computer is connected to external power and
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the battery is fully charged.
NOTE: The security cable is designed to act as a deterrent,
but it may not prevent the computer from being mishandled or
stolen.
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Left-side
Component Description
(1) Vent Enables airflow to cool internal components.
(2) External monitor port Connects an external VGA monitor or projector.
(3) RJ-45 (network) jack Connects a network cable.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
(4) HDMI port Connects an optional video or audio device, such as a high-
(5) eSATA connector/USB port Connects an eSATA device or an optional USB device.
(6) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo
(7) Audio-out (headphone) jack Produces sound when connected to optional powered stereo
(8) Drive light
(9) Power light
definition television, or any compatible digital or audio
component.
array microphone, or monaural microphone.
speakers, headphones, earbuds, a headset, or television audio.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
Blinking white: The hard drive is being accessed.
●
Amber: HP ProtectSmart Hard Drive Protection has
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temporarily parked the hard drive.
NOTE: For information on HP ProtectSmart Hard Drive
Protection, refer to the HP Notebook Reference Guide.
White: The computer is on.
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Blinking white: The computer is in the Sleep state.
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Off: The computer is off or in Hibernation.
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Display
Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless
(2) Internal microphones (2) Record sound.
(3) Webcam light On: The webcam is in use.
(4) Webcam Records video and captures still photographs.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. These notices are located in Help and Support.
local area networks (WLAN).
To use the webcam, select Start > HP > HP MediaSmart > HP
MediaSmart Webcam.
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Bottom
Component Description
(1) Memory module compartment Contains the memory module slot and the wireless LAN (WLAN)
(2) Battery bay Holds the battery.
(3) Vents (6) Enable airflow to cool internal components.
(4) Battery release latch Releases the battery from the battery bay.
(5) Hard drive bay Holds the hard drive.
module.
CAUTION: To prevent an unresponsive system, replace the
wireless module only with a wireless module authorized for use
in the computer by the governmental agency that regulates
wireless devices in your country or region. If you replace the
module and then receive a warning message, remove the
module to restore computer functionality, and then contact
technical support through Help and Support.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
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3 HP QuickWeb
After completing the Windows setup the first time you turn on the computer, the QuickWeb setup screen
appears. HP QuickWeb is an optional, instant-on environment that is separate from the main operating
system. QuickWeb allows you to access the following applications without the need to first start
Windows:
Web browser
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Chat
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Skype (select models only)
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Web e-mail
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Web calendar
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Music Player
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Photo Viewer
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NOTE: For additional information about using QuickWeb, refer to the QuickWeb software Help.
Enabling HP QuickWeb
Follow the on-screen instructions to enable QuickWeb. After you have enabled QuickWeb, the
QuickWeb Home screen appears whenever you turn on the computer.
NOTE: To turn on or turn off HP QuickWeb, refer to the section Turning HP QuickWeb on and off
on page 14.
Starting HP QuickWeb
1. Turn on the computer.
The HP QuickWeb Home screen appears.
2. Click an icon on the QuickWeb Home screen to launch an application.
Identifying the QuickWeb LaunchBar
The QuickWeb LaunchBar contains the QuickWeb control icons (1), LaunchBar icons (2), and the
system tray icons (3).
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Identifying the QuickWeb control icons
Icon Function
Launches the Windows operating system.
Shuts the computer down.
Returns to the QuickWeb Home screen.
Identifying the QuickWeb LaunchBar icons
Icon Function
Launches the Web browser. You can browse and search the Web, open bookmarks, and create links to your
favorite Web sites.
Launches the Chat application. Chat is the instant messaging (IM) program that allows you to chat with friends on
multiple instant messaging programs simultaneously.
Launches Skype (select models only). Skype is the preinstalled Internet calling software that allows you to have
a conference call or video chat. You can also chat with one or more people at a time.
Launches Web e-mail so you can view your recent e-mail, check for new e-mail, and configure your e-mail account.
Launches the Web calendar so you can schedule and manage your activities using your favorite online calendar
program.
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Icon Function
Launches the Music Player so you can quickly browse and manage your music collection by artist, album, song,
genre, or playlist. Supported music formats include .mp3 files.
Launches the Photo Viewer. You can view your favorite photos and albums and manage your photo collection.
Supports .bmp, .gif, .jpg, and .png file types.
Identifying the QuickWeb system tray icons
Icon Function
When a USB drive is inserted, the File Manager window containing a USB icon appears. Click the USB icon to
open the File Manager window. Right-click the USB icon to open a menu to safely remove the device.
Indicates that the network is connected. Click the network icon to open the Network dialog box.
Indicates that the network is disconnected.
Launches the Volume Control dialog box.
Launches the Settings panel. Use the Settings panel to modify the following QuickWeb settings:
Set date and time
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Configure network connections
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Manage power settings
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Manage QuickWeb applications
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Restore QuickWeb
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Icon Function
Launches the Power Control dialog box to see information about battery capacity:
When the computer is connected to AC power, the icon appears with an AC power cord.
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When the computer is running on battery power, the icon appears as only a battery.
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The state of charge is indicated by the color of the battery icon:
Green: charged
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Yellow: low
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Red: critically low
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Launches the QuickWeb software Help.
Configuring the network
You can set up a wireless connection in QuickWeb using the HP QuickWeb Configuration Tool.
To access this tool:
1. Click the Settings icon in the system tray.
2. Select Network, and then select the Enable Wi-Fi check box.
For more information on setting up a wireless connection using QuickWeb, refer to the software Help.
Starting Microsoft Windows
1. Turn on the computer.
The HP QuickWeb Home screen appears.
2. Click the Windows Start icon, at the far left of the QuickWeb Home screen.
3. Click Yes in the Windows dialog box.
NOTE: Clicking Make Windows your default Power On experience in this dialog box turns off
QuickWeb. To turn on QuickWeb, refer to
Turning HP QuickWeb on and off on page 14.
Turning HP QuickWeb on and off
1. Select Start > All Programs > HP QuickWeb > HP QuickWeb Configuration Tool.
The QuickWeb dialog box is displayed.
2. Select the Status tab.
3. Select the Enable or Disable check box to turn on or turn off QuickWeb.
4. Click OK.
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4Networking
NOTE: Internet hardware and software features vary depending on computer model and your location.
Your computer supports two types of Internet access:
Wireless—For mobile Internet access, you can use a wireless connection. Refer to
●
an existing WLAN on page 16 or Setting up a new WLAN network on page 16.
Wired—You can access the Internet by connecting to a wired network. For information on
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connecting to a wired network, refer to the HP Notebook Reference Guide.
Using an Internet service provider (ISP)
Before you can connect to the Internet, you must establish an ISP account. Contact a local ISP to
purchase Internet service and a modem. The ISP will help set up the modem, install a network cable to
connect your wireless computer to the modem, and test the Internet service.
NOTE: Your ISP will give you a user ID and password to access the Internet. Record this information
and store it in a safe place.
The following features will help you set up a new Internet account or configure the computer to use an
existing account:
Internet Services & Offers (available in some locations)—This utility assists with signing up for
●
a new Internet account and configuring the computer to use an existing account. To access this
utility, select Start > All Programs > Online Services > Get Online.
ISP-provided icons (available in some locations)—These icons may be displayed either
●
individually on the Windows desktop or grouped in a desktop folder named Online Services. To
set up a new Internet account or configure the computer to use an existing account, double-click
an icon, and then follow the on-screen instructions.
Connecting to
Windows Connect to the Internet Wizard—You can use the Windows Connect to the Internet
●
Wizard to connect to the Internet in any of these situations:
You already have an account with an ISP.
◦
You do not have an Internet account and want to select an ISP from the list provided within
◦
the wizard. (The list of ISP providers is not available in all regions.)
You have selected an unlisted ISP, and the ISP has provided you with information such as a
◦
specific IP address and POP3 and SMTP settings.
To access the Windows Connect to the Internet Wizard and instructions for using it, select Start
> Help and Support, and then type Connect to the Internet wizard in the Search box.
Using an Internet service provider (ISP) 15
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NOTE: If you are prompted within the wizard to choose between enabling or disabling Windows
Firewall, choose to enable the firewall.
Connecting to a wireless network
Wireless technology transfers data across radio waves instead of wires. Your computer may be
equipped with one or more of the following wireless devices:
Wireless local area network (WLAN) device
●
HP Mobile Broadband Module, a wireless wide area network (WWAN) device
●
Bluetooth device
●
For more information on wireless technology and connecting to a wireless network, refer to the HP
Notebook Reference Guide and information and Web site links provided in Help and Support.
Connecting to an existing WLAN
1. Turn on the computer.
2. Be sure that the WLAN device is on.
3. Click the network icon in the notification area, at the far right of the taskbar.
4. Select a network to connect to.
5. Click Connect.
6. If required, enter the security key.
Setting up a new WLAN network
Required equipment:
A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an
●
Internet service provider (ISP)
A wireless router (purchased separately) (2)
●
Your new wireless computer (3)
●
NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type of
modem you have.
The illustration shows an example of a completed WLAN network installation that is connected to the
Internet. As your network grows, additional wireless and wired computers can be connected to the
network to access the Internet.
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Configuring a wireless router
For help in setting up a WLAN, refer to the information provided by your router manufacturer or your
ISP.
The Windows operating system also provides tools to help you set up a new wireless network. To use
the Windows tools to set up your network, select Start > Control Panel > Network and Internet >
Network and Sharing Center > Set up a new connection or network > Set up a new network. Then
follow the on-screen instructions.
NOTE: It is recommended that you initially connect your new wireless computer to the router by using
the network cable provided with the router. When the computer successfully connects to the Internet,
you can disconnect the cable, and then access the Internet through your wireless network.
Protecting your WLAN
When you set up a WLAN or access an existing WLAN, always turn on security features to protect your
network from unauthorized access.
For information on protecting your WLAN, refer to the HP Notebook Reference Guide.
Connecting to a wireless network 17
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5 Keyboard and pointing devices
Using the keyboard
Using the action keys
Action keys are customized actions that are assigned to specific keys at the top of the keyboard. The
icons on the f1 through f12 keys represent the action key functions.
To use an action key, press and hold this key to activate the assigned function.
NOTE: The action key feature is enabled at the factory. You can disable this feature in Setup Utility.
If this feature is disabled in Setup Utility, you must press fn and an action key to activate the assigned
function.
Icon Key Description
f1 Opens Help and Support, which provides information about your Windows operating
f2 Decreases the screen brightness level incrementally when you hold down this key.
f3 Increases the screen brightness level incrementally when you hold down this key.
f4 Switches the screen image among display devices connected to the system. For
f5 Plays the previous track of a CD or the previous section of a DVD or a BD.
system and computer, answers to questions and tutorials, and updates to your
computer.
Help and Support also provides automated troubleshooting and links to support
specialists.
example, if a monitor is connected to the computer, pressing this key alternates the
screen image from computer display to monitor display to simultaneous display on both
the computer and the monitor.
Most external monitors receive video information from the computer using the external
VGA video standard. The switch screen image key can also alternate images among
other devices that are receiving video information from the computer.
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Using keypads
The computer supports an optional external numeric keypad or an optional external keyboard that
includes a numeric keypad.
f6 Plays, pauses, or resumes a track of an audio CD or a section of a DVD or a BD.
f7 Stops playback.
f8 Plays the next track of an audio CD or the next section of a DVD or a BD.
f9 Decreases speaker volume incrementally when you hold down this key.
f10 Increases speaker volume incrementally when you hold down this key.
f11 Mutes or restores speaker sound.
f12 Turns the wireless feature on or off.
NOTE: This key does not establish a wireless connection. To establish a wireless
connection, a wireless network must also be set up.
Using an optional external numeric keypad
Keys on most external numeric keypads function differently according to whether num lock is on or off.
(Num lock is turned off at the factory.) For example:
When num lock is on, most keypad keys type numbers.
●
When num lock is off, most keypad keys function like the arrow, page up, or page down keys.
●
When num lock on an external keypad is turned on, the num lock light on the computer is turned on.
When num lock on an external keypad is turned off, the num lock light on the computer is turned off.
To turn num lock on or off on an external keypad as you work:
Press the num lk key on the external keypad, not on the computer.
▲
Using pointing devices
NOTE: In addition to the pointing devices included with your computer, you can use an external USB
mouse (purchased separately) by connecting it to one of the USB ports on the computer.
Setting pointing device preferences
Use Mouse Properties in Windows® to customize settings for pointing devices, such as button
configuration, click speed, and pointer options.
To access Mouse Properties, select Start > Devices and Printers. Then, right-click the device
representing your computer, and select Mouse settings.
Using pointing devices 19
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Using the TouchPad
To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go.
Use the left and right TouchPad buttons like the buttons on an external mouse. To scroll up and down
using the TouchPad vertical scroll zone, slide your finger up or down over the lines.
NOTE: If you are using the TouchPad to move the pointer, you must lift your finger off the TouchPad
before moving it to the scroll zone. Simply sliding your finger from the TouchPad to the scroll zone does
not activate the scrolling function.
Turning the TouchPad on and off
To turn the TouchPad on and off, quickly double-tap the TouchPad off indicator. When the TouchPad
is on, the light is off.
Navigating
To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go.
Selecting
Use the left and right TouchPad buttons like the corresponding buttons on an external mouse.
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Using TouchPad gestures
The TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on the
TouchPad at the same time.
To turn the gestures on and off:
Scrolling
1.
Double-click the Synaptics icon
click the Device Settings tab.
2. Select the device, and then click Settings.
3. Select the gesture that you want to turn on or off.
4. Click Apply, and then click OK.
NOTE: The computer also supports additional TouchPad features. To view and turn on these features,
double-click the Synaptics icon in the notification area, at the far right of the taskbar, and then click the
Device Settings tab. Select the device, and then click Settings.
Scrolling is useful for moving up or down on a page or image. To scroll, place two fingers slightly apart
on the TouchPad and drag them across the TouchPad in an up, down, left, or right motion.
NOTE: Scrolling speed is controlled by finger speed.
in the notification area, at the far right of the taskbar, and then
Using pointing devices 21
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Pinching/Zooming
Pinching allows you to zoom in or out on images or text.
Zoom in by placing two fingers together on the TouchPad, and then moving them apart.
●
Zoom out by placing two fingers apart on the TouchPad, and then moving them together.
●
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Rotating
Rotating allows you to rotate items such as photos. To rotate, anchor your left forefinger in the TouchPad
zone. Move the right forefinger around the anchored finger in a sweeping motion, moving from 12 o’clock
to 3 o’clock. To reverse the rotation, move your right forefinger from 3 o’clock to 12 o’clock.
NOTE: Rotating must be done within the TouchPad zone.
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6 Maintenance
Inserting or removing the battery
NOTE: For additional information on using the battery, refer to the HP Notebook Reference Guide.
To insert the battery:
1. Turn the computer upside down on a flat surface.
2. Insert the battery (1) into the battery bay and pivot the battery downward (2). The battery release
latch (3) automatically locks the battery into place.
To remove the battery:
CAUTION: Removing a battery that is the sole power source for the computer can cause loss of
information. To prevent loss of information, save your work and initiate Hibernation or shut down the
computer through Windows before removing the battery.
1. Turn the computer upside down on a flat surface.
2. Slide the battery release latch (1), and then pivot the battery upward (2).
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3. Remove the battery from the computer (3).
Replacing or upgrading the hard drive
CAUTION: To prevent information loss or an unresponsive system:
Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the
hard drive while the computer is on, in the Sleep state, or in Hibernation.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the
power button. Then shut down the computer through the operating system.
Removing the hard drive
1. Save your work and shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Unplug the power cord from the AC outlet and remove the battery.
4. Loosen the hard drive cover screw (1).
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5. Remove the hard drive cover (2).
6. Disconnect the hard drive cable (1), and then remove the 4 hard drive screws (2).
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7. Pull the hard drive tabs (1) upward, and then lift the hard drive (2) out of the hard drive bay.
Installing a hard drive
1. Align the screw holes on the hard drive with the screw holes in the bay, and then insert the hard
drive into the hard drive bay.
Replacing or upgrading the hard drive 27
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2. Replace the 4 hard drive screws (1), and then connect the hard drive cable (2).
3. Align the tabs (1) on the hard drive cover with the notches on the computer.
4. Close the cover (2).
5. Tighten the hard drive cover screw (3).
6. Replace the battery.
7. Reconnect external power and external devices.
8. Turn on the computer.
Adding or replacing memory modules
The computer has one memory module compartment, which is located on the bottom of the computer.
The memory capacity of the computer can be upgraded by adding a memory module to the vacant
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expansion memory module slot or by upgrading the existing memory module in the primary memory
module slot.
WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord
and remove all batteries before installing a memory module.
CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any
procedure, ensure that you are discharged of static electricity by touching a grounded metal object.
NOTE: To use a dual-channel configuration when adding a second memory module, be sure that both
memory modules are the same capacity.
To add or replace a memory module:
CAUTION: To prevent information loss or an unresponsive system:
Shut down the computer before adding or replacing memory modules. Do not remove a memory module
while the computer is on, in the Sleep state, or in Hibernation.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the
power button. Then shut down the computer through the operating system.
1. Save your work and shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Unplug the power cord from the AC outlet and remove the battery.
4. Loosen the 2 memory module compartment cover screws (1).
5. Remove the memory module compartment cover (2).
6. If you are replacing a memory module, remove the existing memory module:
a. Pull away the retention clips (1) on each side of the memory module.
The memory module tilts up.
Adding or replacing memory modules 29
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b. Grasp the edge of the memory module (2), and then gently pull the memory module out of
the memory module slot.
CAUTION: To prevent damage to the memory module, hold the memory module by the
edges only. Do not touch the components on the memory module. To protect a memory
module after removal, place it in an electrostatic-safe container.
7. Insert a new memory module:
CAUTION: To prevent damage to the memory module, hold the memory module by the edges
only. Do not touch the components on the memory module, and do not bend the memory module.
a. Align the notched edge (1) of the memory module with the tab in the memory module slot.
b. With the memory module at a 45-degree angle from the surface of the memory module
compartment, press the module (2) into the memory module slot until it is seated.
c. Gently press the memory module (3) down, applying pressure to both the left and right edges
of the memory module, until the retention clips snap into place.
8. Align the tabs (1) on the memory module compartment cover with the notches on the computer.
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9. Close the cover (2).
10. Tighten the 2 memory module compartment cover screws (3).
11. Replace the battery.
12. Reconnect external power and external devices.
13. Turn on the computer.
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Updating programs and drivers
HP recommends that you update your programs and drivers on a regular basis with the latest versions.
http://www.hp.com/support to download the latest versions. You can also register to receive
Go to
automatic update notifications when they become available.
Routine care
Cleaning the display
CAUTION: To prevent permanent damage to the computer, never spray water, cleaning fluids, or
chemicals on the display.
To remove smudges and lint, frequently clean the display with a soft damp, lint-free cloth. If the screen
requires additional cleaning, use premoistened antistatic wipes or an antistatic screen cleaner.
Cleaning the TouchPad and keyboard
Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this,
clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer.
WARNING! To reduce the risk of electric shock or damage to internal components, do not use a
vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on
the keyboard surface.
Clean the keyboard regularly to prevent keys from sticking, and to remove dust, lint, and particles that
can become trapped beneath the keys. A can of compressed air with a straw extension can be used to
blow air around and under the keys to loosen and remove debris.
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7 Backup and recovery
Recovery after a system failure is as good as your most recent backup. HP recommends that you create
recovery discs immediately after software setup. As you add new software and data files, you should
continue to back up your system on a regular basis to maintain a reasonably current backup.
Tools provided by the operating system and HP Recovery Manager software are designed to help you
with the following tasks for safeguarding your information and restoring it in case of a computer
failure:
Creating a set of recovery discs (Recovery Manager software feature)
●
Backing up your information
●
Creating system restore points
●
Recovering a program or driver
●
Performing a full system recovery (from the partition or recovery discs)
●
NOTE: Recovery discs have been included if your computer does not have a partition. Use these
discs to recover your operating system and software. To check for the presence of a recovery
partition, select Start, right-click Computer, click Manage, and then click Disk Management. If
the partition is present, an HP Recovery drive is listed in the window.
Recovery discs
HP recommends that you create recovery discs to be sure that you can restore your computer to its
original factory state if the hard drive fails, or if for any reason you cannot recover using the recovery
partition tools. Create these discs after setting up the computer for the first time.
Handle these discs carefully and keep them in a safe place. The software allows the creation of only
one set of recovery discs.
NOTE: If your computer does not include an integrated optical drive, you can use an optional external
optical drive (purchased separately) to create recovery discs, or you can purchase recovery discs for
your computer from the HP Web site. If you use an external optical drive, it must be connected directly
connected to a USB port on the computer, not to a USB port on an external device, such as a USB hub.
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Guidelines:
Purchase high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. DVDs and BDs
●
have a much higher storage capacity than CDs. If you use CDs, up to 20 discs may be required,
whereas only a few DVDs or BDs are required.
NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE
(rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.
The computer must be connected to AC power during this process.
●
Only one set of recovery discs can be created per computer.
●
Number each disc before inserting it into the optical drive.
●
If necessary, you can exit the program before you have finished creating the recovery discs. The
●
next time you open Recovery Manager, you will be prompted to continue the disc creation process.
To create a set of recovery discs:
1. Select Start > All Programs > Recovery Manager > Recovery Disc Creation.
2. Follow the on-screen instructions.
Performing a system recovery
Recovery Manager software allows you to repair or restore the computer to its original factory state.
Recovery Manager works from recovery discs or from a dedicated recovery partition (select models
only) on the hard drive.
Note the following when performing a system recovery:
You can recover only files that you have previously backed up. HP recommends that you use HP
●
Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up
the computer.
Windows has its own built-in repair features, such as System Restore. If you have not already tried
●
these features, try them before using Recovery Manager.
Recovery Manager recovers only software that was preinstalled at the factory. Software not
●
provided with this computer must be downloaded from the manufacturer's Web site or reinstalled
from the disc provided by the manufacturer.
Recovering using the dedicated recovery partition (select models only)
On some models, you can perform a recovery from the partition on the hard drive, accessed by clicking
Start or pressing the f11 key. This type of recovery restores the computer to its factory condition without
using recovery discs.
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To restore the computer from the partition, follow these steps:
1. Access Recovery Manager in either of the following ways:
Select Start > All Programs > Recovery Manager > Recovery Manager.
●
– or –
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
●
Menu” message is displayed at the bottom of the screen. Then, press f11 while the “F11 (HP
Recovery)” message is displayed on the screen.
2. Click System Recovery in the Recovery Manager window.
3. Follow the on-screen instructions.
Recovering using the recovery discs
1. Back up all personal files.
2. Insert the first recovery disc into the optical drive on your computer or an optional external optical
drive, and then restart the computer.
3. Follow the on-screen instructions.
Backing up your information
You should back up your computer on a regular schedule to maintain a current backup. You can back
up your information to an optional external hard drive, a network drive, or discs. Back up your system
at the following times:
At regularly scheduled times
●
NOTE: Set reminders to back up your information periodically.
Before the computer is repaired or restored
●
Before you add or modify hardware or software
●
Guidelines:
Create system restore points using the Windows® System Restore feature, and periodically copy
●
them to an optical disc or an external hard drive. For more information on using system restore
points, refer to
Store personal files in the Documents library and back up this folder periodically.
●
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings.
●
The screen shot can be a time-saver if you have to reset your preferences.
Using system restore points on page 36.
Using Windows Backup and Restore
Windows Backup and Restore allows you to back up individual files or back up the entire computer
image.
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Guidelines:
Be sure that the computer is connected to AC power before you start the backup process.
●
Allow enough time to complete the backup process. Depending on file sizes, it may take over an
●
hour.
To create a backup:
1. Select Start > Control Panel > System and Security > Backup and Restore.
2. Follow the on-screen instructions to schedule and create a backup.
NOTE: Windows® includes the User Account Control feature to improve the security of the computer.
You may be prompted for your permission or password for tasks such as installing software, running
utilities, or changing Windows settings. Refer to Help and Support for more information.
Using system restore points
A system restore point allows you to save and name a snapshot of your hard drive at a specific point in
time. You can then recover back to that point if you want to reverse subsequent changes.
NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since
the last restore point.
You also can create additional restore points to provide increased protection for your files and settings.
When to create restore points
Before you add or extensively modify software or hardware
●
Periodically, whenever the computer is functioning optimally
●
NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.
Create a system restore point
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System Protection.
3. Click the System Protection tab.
4. Follow the on-screen instructions.
Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning
optimally, follow these steps:
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System protection.
3. Click the System Protection tab.
4. Click System Restore.
5. Follow the on-screen instructions.
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8 Customer support
Contacting customer support
If the information provided in this user guide, in the HP Notebook Reference Guide, or in Help and
Support does not address your questions, you can contact HP Customer Support at:
http://www.hp.com/go/contactHP
NOTE: For worldwide support, click Contact HP worldwide on the left side of the page, or go to
http://welcome.hp.com/country/us/en/wwcontact_us.html.
Here you can:
Chat online with an HP technician.
●
NOTE: When technical support chat is not available in a particular language, it is available in
English.
●
●
●
Labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer.
●
E-mail HP Customer Support.
Find HP Customer Support worldwide telephone numbers.
Locate an HP service center.
Integrated service tag—Provides regulatory information about the computer, as well as the service
tag, which includes the computer model number, serial number, and warranty information. This
label is affixed inside the battery bay.
Component Description
(1) Regulatory Information Provides regulatory information about the computer.
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(2) Service tag* Provides the serial number for this product, as well as the product number and
*Have this information available when you contact technical support.
Microsoft® Certificate of Authenticity—Contains the Windows® Product Key. You may need the
●
warranty information.
The serial number is an alphanumeric identifier unique to this product.
◦
The product number provides specific information about the product's
◦
hardware components, which helps a service technician to determine what
components and parts are needed.
The warranty number describes the duration of the warranty period for this
◦
product.
Product Key to update or troubleshoot the operating system. This certificate is affixed to the bottom
of the computer.
Modem approval label (select models only)—Provides regulatory information about the modem
●
and lists the agency approval markings required by some of the countries or regions in which the
modem has been approved for use. You may need this information when traveling internationally.
The modem approval label is affixed inside the battery bay.
Wireless certification label(s)—Provide information about optional wireless devices and the
●
approval markings of some of the countries or regions in which the devices have been approved
for use. An optional device may be a wireless local area network (WLAN) device or an optional
Bluetooth® device. If your computer model includes one or more wireless devices, one or more
certification labels are included with your computer. You may need this information when traveling
internationally. Wireless certification labels are affixed to the bottom of the computer. This label is
affixed inside the battery bay.
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9 Specifications
Input power
The power information in this section may be helpful if you plan to travel internationally with the computer.
The computer operates on DC power, which can be supplied by an AC or a DC power source. Although
the computer can be powered from a standalone DC power source, it should be powered only with an
AC adapter or a DC power source supplied and approved by HP for use with this computer.
The computer can operate on DC power within the following specifications.
Input power Rating
Operating voltage 18.5 V dc @ 3.5 A - 65W
Operating current 3.5 A
NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not
exceeding 240 V rms.
NOTE: The computer operating voltage and current can be found on the system regulatory label on
the bottom of the computer.
Operating environment
Factor Metric U.S.
Temperature
Operating (writing to optical disc)
Nonoperating -20°C to 60°C -4°F to 140°F
Relative humidity (noncondensing)
Operating
Nonoperating 5% to 95% 5% to 95%
Maximum altitude (unpressurized)
Operating
Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft
5°C to 35°C 41°F to 95°F
10% to 90% 10% to 90%
-15 m to 3,048 m -50 ft to 10,000 ft
Input power 39
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Index
A
action keys
decrease screen
brightness 18
Help and Support 18
identifying 6
increase screen brightness 18
next track 19
play, pause, resume 19
previous track 18
stop 19
switch screen image 18
volume down 19
volume mute 19
volume up 19
wireless 19
audio-in (microphone) jack,
identifying 8
audio-out (headphone) jack,
identifying 8
B
backing up
customized window, toolbar,
and menu bar settings 35
personal files 35
battery bay 10
battery light, identifying 7
battery release latch 10
battery, replacing 24
Bluetooth label 38
buttons
left TouchPad 3
power 5
right TouchPad 3
C
caps lock light, identifying 4
Certificate of Authenticity label 38
components
bottom 10
display 9
front 6
left-side 8
right-side 7
top 3
connector, power 7
D
Digital Media Slot, identifying 7
drive light 8
E
eSATA connector/USB port,
identifying 8
esc key, identifying 6
external monitor port 8
F
f11 35
fn key, identifying 6
full system recovery 33
H
hard drive
installing 27
removing 25
hard drive bay, identifying 10
HDMI port, identifying 8
headphone (audio-out) jack 8
I
input power 39
integrated webcam light,
identifying 9
internal microphones,
identifying 9
Internet connection setup 16
ISP, using 15
J
jacks
audio-in (microphone) 8
audio-out (headphone) 8
K
keypad, external
num lock 19
using 19
keys
action 6
esc 6
fn 6
Windows applications 6
Windows logo 6
L
labels
Bluetooth 38
Microsoft Certificate of
Authenticity 38
modem approval 38
service tag 37
wireless certification 38
WLAN 38
latch, battery release 10
lights
battery 7
caps lock 4
drive 8
mute 4
power 4, 8
webcam 9
wireless 4
M
memory module
inserting 30
removing 29
replacing 28
40 Index
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memory module compartment
cover
removing 29
replacing 31
memory module compartment,
identifying 10
microphone (audio-in) jack,
identifying 8
Microsoft Certificate of Authenticity
label 38
modem approval label 38
mouse, external
setting preferences 19
mute light, identifying 4
N
num lock, external keypad 19
O
operating environment 39
operating system
Microsoft Certificate of
Authenticity label 38
Product Key 38
optical drive light, identifying 7
optical drive, identifying 7
P
pinching TouchPad gesture 22
pointing devices
setting preferences 19
ports
external monitor 8
HDMI 8
USB 7
power button, identifying 5
power connector, identifying 7
power light, identifying 4, 8
Product Key 38
product name and number,
computer 37
Q
QuickWeb
configuring the network 14
control icons 12
enabling 11
Home screen 11
LaunchBar icons 11, 12
starting 11
starting Windows 14
system tray icons 13
turn off 14
turn on 14
QuickWeb software 11
R
recovering a program or driver 33
recovering from the dedicated
recovery partition 34
recovering from the recovery
discs 35
recovery discs 33
Recovery Manager 33, 34
recovery partition 33
recovery, system 34
regulatory information
modem approval label 38
wireless certification labels 38
restore points 36
RJ-45 (network) jack,
identifying 8
rotating TouchPad gesture 23
S
scrolling TouchPad gesture 21
security cable slot, identifying 7
serial number, computer 37
service tag 37
setup of WLAN 16
slots, security cable 7
speakers, identifying 7
supported discs 34
system failure or instability 33
system recovery 34
system restore points 33, 36
T
TouchPad
buttons 3
using 20
TouchPad gestures
pinching 22
rotating 23
scrolling 21
zooming 22
TouchPad off indicator 3
TouchPad zone, identifying 3
traveling with the computer
modem approval label 38
wireless certification labels 38
U
USB ports, identifying 7
using system restore 36
V
vents, identifying 8, 10
W
webcam light, identifying 9
webcam, identifying 9
Windows applications key,
identifying 6
Windows logo key, identifying 6
wireless certification label 38
wireless light 4
wireless network (WLAN),
equipment needed 16
wireless network, connecting 16
wireless router, configuring 17
wireless set up 16
WLAN
connecting 16
protecting 17
WLAN antennas, identifying 9
WLAN label 38
WLAN module compartment,
identifying 10
Z
zooming TouchPad gesture 22
Index 41
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