Reproduction, adaptation or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
ENERGY STAR is a U.S. registered service
mark of the United States Environmental
Protection Agency.
Microsoft and Windows are registered
trademarks of Microsoft Corporation.
Index ................................................................................................................................. 99
ENWWvii
viiiENWW
1Product basics
This User Guide covers what you need to know about using your product.
Product features
●
Front view
●
Back view
●
Sleep Mode
●
Auto-shutdown feature
●
Product features
Table 1-1 Features
Resolution600 pixels per inch (ppi)
Memory
User interface
Paper-handling
1792 MB of random-access memory (RAM).
●
512 MB on formatter
◦
1024 MB on scanner
◦
256 on Jetdirect Inside (JDI) networking
◦
Memory Enhancement technology (MEt) automatically compresses data to use RAM more
●
efficiently.
HP Easy Select full color control panel
●
Embedded Web Server (EWS) to configure the product and gain access to support
●
Document feeder: Holds up to 100 sheets of paper.
●
Two-sided scanning: The document feeder has an automatic duplexer for scanning
●
two-sided documents.
Blank page suppression: Suppresses blank pages in scanned output (works best with
●
white or light-colored pages).
Standard output tray: The output tray is located near the bottom of the product.
●
HP Precision Feed technology with multiphase pick process, advanced separation and
●
intelligent picking technologies, mixed-stack handling, and ultrasonic double-feed
detection.
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Product features
1
Table 1-1 Features (continued)
Connectivity
Environmental features
Security features
Local area network (LAN) connector (RJ-45) for Jetdirect Inside (JDI)
●
One enhanced input/output (EIO) slot
●
Covered USB 2.0 connection for FAT-formatted portable storage device.
●
The Administrator must enable this USB port before it can be used.
NOTE: USB-connected external hard drives are not supported.
Optional HP Digital Sending Software (DSS).
●
Hardware integration pocket.
●
Sleep Timer Settings saves energy by causing the scanner to default to Sleep Mode after
●
15 minutes of inactivity.
High content of recyclable components and materials
●
●
ENERGY STAR
Secure disk erase
●
Secure storage erase
●
Secure file erase
●
Authentication
●
User access code authentication
◦
Windows (Kerberos and NTLM)
◦
®
qualified
LDAP
◦
Jetdirect Inside (JDI)
●
IPsec
◦
Password protection
◦
SSL
◦
TLS
◦
SNMPv3
◦
2Chapter 1 Product basicsENWW
Table 1-1 Features (continued)
◦
◦
Secure communication between the product and network servers
●
IPsec security (hardware)
●
HP High-Performance Secure Hard Disk
●
802.1x authentication
IPP over TLS
Scanning and sending
Front view
CAUTION:If you need to move the product, always lift the product from the base. Do not lift using
the keyboard.
Modes for text, graphics, and mixed text and graphics formats
●
Embedded OCR
●
Job-interrupt feature
●
Control-panel animations (for example, jam recovery)
●
Scan and send to e-mail, fax, network folder, USB device, and SharePoint
●
Address book for e-mail and fax
◦
Send to digital fax (Internet and LAN fax)
◦
Retrieve contacts from a network directory (LDAP)
●
Automatic duplex (two-sided) scanning
●
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1Power button
2Keyboard
3Covered USB connector for FAT-formatted portable storage device
4Covered hardware integration pocket
5Control panel
Front view
3
6Paper stops
7Automatic document feeder (ADF)
8ADF output tray
9ADF input tray
10Document load/detect LED
11Paper guides
Back view
1Power connector
2Rear panel drawer assembly
3EIO card slot
4Formatter status LEDs (both are green; under normal conditions, the left LED is on steady and the right LED blinks)
5Ethernet port
6USB host port (under user-removable label)
7Slot for a cable-type security lock
Sleep Mode
The scanner will enter Sleep Mode after 15 minutes of inactivity. To exit Sleep Mode, do any one of the
following:
Press any button
●
Touch the touch screen
●
Lift the flatbed scanner lid
●
Connect a USB device
●
4Chapter 1 Product basicsENWW
Auto-shutdown feature
This product is equipped with a safety feature that protects from overheating due to a blocked fan vent
or a fan failure.
Under some conditions, the touch screen will display a “pause” message for 12 minutes before
●
initiating shutdown.
If the product detects that the fan has failed (causing the drive to overheat), the product will shut
●
itself down. If this occurs, the product will send e-mail to notify the current user (if the user is
logged in) and the administrator of the shutdown.
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Auto-shutdown feature
5
6Chapter 1 Product basicsENWW
2Control panel
Control-panel layout
●
Interpret control panel status lights
●
Control panel messages
●
Home screen
●
Buttons on the touch screen
●
Control-panel help system
●
Control-panel layout
The control panel includes a touch screen graphical display, job-control buttons, a keyboard, and three
light-emitting diode (LED) status lights.
ENWW
1Touch screenUse the touch screen to access product functions.
2
3
4
5
6
Touch screen brightnessadjustment control
Reset buttonResets the job settings to factory or user-defined default values.
Ready LEDThe Ready LED indicates that the product is ready to begin processing any
Data LEDThe Data LED indicates that the product is receiving data.
Attention LEDThe Attention LED indicates that the product has a condition that requires
Use this control to increase or decrease the brightness of the touch screen
display.
job.
intervention.
Control-panel layout
7
7Start buttonStarts digital sending (e-mail and fax, for example), or continues a job that
has been interrupted.
8
9
Stop buttonStops the active job and opens the Job Status screen.
Sleep buttonIf the product is inactive for a long period of time, it automatically enters a
sleep mode. To place the product into sleep mode or to reactivate the
product, press the Sleep button.
8Chapter 2 Control panelENWW
Interpret control panel status lights
The product has six LEDs on the control panel that indicate product status. The table below explains
how to interpret these LEDs.
LED behaviorDescription
All LEDs are off.The product is turned off.
Sleep LED
Sleep LED
Sleep LED
Power LED
Power LED
Power LED
Ready LED
Ready LED
Ready LED
Data LED
Data LED
Data LED
Attention LED
is on.The scanner is in sleep (power conservation) mode.
is flashing.The scanner is entering or exiting sleep mode.
is off.The scanner is not in sleep mode, nor is it transitioning sleep status (on or off).
is on.The product is powered on.
is blinking.The AC adapter is plugged in to the product, and the product is turned off.
is off.The power supply is not providing power to the product.
is on.The product is online and able to accept input.
is flashing.The product is pausing a request or has stopped receiving input.
is off.The product is paused and unable to accept input. This may be because the product
was deliberately paused, or because the product is in an error state.
is on.The product has data buffered that it has finished processing and is waiting for more
data to be transmitted, or the product is paused. When the Attention LED is flashing at
the same time, there is an error and there is data waiting to be processed.
is flashing.The product is receiving or processing data.
is off.There is no data for the product to process.
is on.The product has encountered a critical error, the nature of which is indicated on the
display.
Attention LED
Attention LED
is flashing quickly.The product has encountered an error which requires user intervention, such as a jam in
the automatic document feeder.
is off.No error condition exists.
NOTE:Status and error conditions appear on the display.
Control panel messages
The product provides robust control panel messaging. When a message appears on the control panel,
follow the on-screen instructions to resolve the issue. If the product displays an “Error” or “Attention”
message, and no steps are shown to resolve the issue, turn the product off then on. Contact HP support
if you continue to experience issues with the product.
To get additional information for warnings that appear in the status line, touch the Warning button.
For additional information on a variety of topics, touch the Help button in the upper-right corner of the
Home screen.
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Interpret control panel status lights
9
Home screen
The Home screen provides access to the product features, and it indicates the current status of the
product.
1FeaturesDepending on how the product is configured, the features that appear in this area can include
any of the following items:
Fax
●
E-mail
●
Job Status
●
Save to Network Folder
●
Save to USB
●
Quick Sets
●
Workflow
●
Administration
●
Service
●
2Product status lineThe status line provides information about the overall product status. Various buttons appear in
this area, depending on the current status.
3Help buttonTouch the Help button to open the embedded help system.
4Scroll barTouch the up or down arrows on the scroll bar to see the complete list of available features.
5Sign In/Sign OutTouch this button to sign in or sign out of the product. After you sign out, the product restores
all options to the default settings.
6Network Address
button
Touch the Network Address button to find information about the network connection.
7Language buttonTouch the Language button to open the Language screen and change the touch screen display
language.
8Date and timeThe current date and time appear here. You can select the format that the product uses to
show the date and time, for example 12-hour format or 24-hour format.
10Chapter 2 Control panelENWW
Buttons on the touch screen
The touch screen provides information about the product status. Various buttons can appear in this
area.
Home button. Touch this button to go to the Home screen from any other screen.
Start button. Touch this button to begin the action for the feature that you are using.
NOTE: The name of this button changes for each feature. For example, in the digital fax feature, the
button is named Send Fax.
Error button. This button appears whenever the product has an error that requires attention before it
can continue. Touch the Error button to see a message that describes the error. The message also has
instructions for solving the problem.
Warning button. This button appears when the product has a problem but can continue functioning.
Touch the Warning button to see a message that describes the problem. The message also has
instructions for solving the problem.
Help button. Touch this button to open the built-in online Help system.
Language button. Touch this button to open the Language screen and set the touch screen display
language.
Control-panel help system
The product has a built-in Help system that explains how to use each screen. To open the Help system,
touch the Help button in the upper-right corner of the screen.
For some screens, the Help opens to a global menu where you can search for specific topics. You can
browse through the menu structure by touching the buttons in the menu.
For screens that contain settings for individual jobs, the Help opens to a topic that explains the options
for that screen.
If the product alerts you of an error or warning, touch the Error or Warning button to open a message
that describes the problem. The message also contains instructions to help solve the problem.
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Buttons on the touch screen
11
12Chapter 2 Control panelENWW
3Administration - Configure the
product
A network administrator will need to configure the product for use on the network, so you can scan to
e-mail and other destinations. The configuration settings are accessible from the Embedded Web
Server, HP Web Jetadmin software, or the control panel.
Supported utilities for Windows
●
Supported network protocols
●
Supported e-mail protocols
●
Basic configuration using the Administration menu
●
Basic configuration using the Embedded Web Server
●
Additional configuration using the Embedded Web Server
●
Supported utilities for Windows
HP Web Jetadmin
●
Embedded Web Server
●
HP Digital Sending Software (HP DSS)
●
HP Web Jetadmin
HP Web Jetadmin is a simple print and imaging peripheral management software tool that helps
optimize product use, control color costs, secure products, and streamline supplies management by
enabling remote configuration, proactive monitoring, security troubleshooting, and reporting of printing
and imaging products.
To download a current version of HP Web Jetadmin and for the latest list of supported host systems,
visit
www.hp.com/go/webjetadmin.
When installed on a host server, a Windows client can gain access to HP Web Jetadmin by using a
supported Web browser (such as Microsoft® Internet Explorer) by navigating to the HP Web Jetadmin
host.
Embedded Web Server
The product is equipped with an Embedded Web Server, which provides access to information about
product and network activities. This information appears in a Web browser, such as Microsoft Internet
Explorer or Mozilla Firefox.
ENWW
The Embedded Web Server resides on the product. It is not loaded on a network server.
Supported utilities for Windows
13
The Embedded Web Server provides an interface to the product that anyone who has a networkconnected computer and a standard Web browser can use. No special software is installed or
configured, but you must have a supported Web browser on your computer. To gain access to the
Embedded Web Server, type the IP address for the product in the address line of the browser. (To find
the IP address, touch the Network Address button on the Home screen.)
HP Digital Sending Software (HP DSS)
You can install the optional HP Digital Sending Software. This software runs as a service on a network
server and allows multiple products to send jobs through the server. It is not necessary to install any
software or drivers on individual users' computers. For information about compatible versions of
HP DSS and to purchase the software, see
www.hp.com/go/dss.
Supported network protocols
The product supports the TCP/IP network protocol, the most widely used and accepted networking
protocol. Many networking services utilize this protocol. The following tables list the supported
networking services and protocols.
Table 3-1 Network device discovery
Service nameDescription
SLP (Service Location Protocol)Device-discovery protocol, used to help find and configure
network devices. Used primarily by Microsoft-based
programs.
Table 3-2 Messaging and management
Service nameDescription
HTTP (Hyper Text Transfer Protocol)Allows Web browsers to communicate with the Embedded
Web Server.
EWS (Embedded Web Server)Allows you to manage the product through a Web browser.
SNMP (Simple Network Management Protocol)Used by network applications for product management.
SNMP v1, SNMP v3, and standard MIB-II (Management
Information Base) objects are supported.
LLMNR (Link Local Multicast Name Resolution)Specifies if the product responds to LLMNR requests over IPv4
and IPv6.
TFTP ConfigurationUse TFTP to download a configuration file containing
additional configuration parameters, such as SNMP or nondefault settings, for Jetdirect Inside (JDI).
14Chapter 3 Administration - Configure the productENWW
Table 3-3 IP addressing
Service nameDescription
DHCP (Dynamic Host Configuration Protocol)For automatic IPv4 and IPv6 address assignment. The DHCP
server provides the product with an IP address. Generally, no
user intervention is required for the product to obtain an IP
address from a DHCP server.
BOOTP (Bootstrap Protocol)For automatic IP address assignment. The BOOTP server
provides the product with an IP address. Requires the
administrator to input a product's MAC hardware address on
the BOOTP server for the product to obtain an IP address from
that server.
Auto IPFor automatic IP address assignment. If neither a DHCP server
nor a BOOTP server is present, the product uses this service to
generate a unique IP address.
ManualFor manual IP address assignment. Requires the administrator
to manually assign a static IP address.
Table 3-4 Security features
Service nameDescription
IPsec/FirewallProvides network-layer security on IPv4 and IPv6 networks. A
firewall provides simple control of IP traffic. IPsec provides
additional protection through authentication and encryption
protocols.
SNMP v3Employs a user-based security model for SNMP v3, which
Access control list (ACL)Specifies the individual host systems, or networks of host
SSL/TLSAllows you to transmit private documents via the Internet and
IPsec batch configurationProvides network-layer security through the simple control of IP
Supported e-mail protocols
The product supports Simple Mail Transfer Protocol (SMTP) and Lightweight Directory Access Protocol
(LDAP).
provides user authentication and data privacy through
encryption.
systems, that are allowed to access the server and the
attached network product.
guarantee privacy and data integrity between the client and
server applications.
traffic to and from the product. This protocol provides the
benefits of encryption and authentication and allows for
multiple configurations.
ENWW
Supported e-mail protocols
15
SMTP
SMTP is a set of rules that define the interaction between programs that send and receive e-mail.
●
In order for the product to send documents to e-mail, it must be connected to a LAN that has
access to an e-mail server that supports SMTP. The SMTP server must also have Internet access.
If you are using a LAN connection, contact your system administrator to obtain the IP address or
●
host name for your SMTP server. If you are connecting through a DSL or cable connection, contact
the internet service provider to obtain the SMTP server IP address.
LDAP
LDAP is used to gain access to a database of information. When the product uses LDAP, it
●
searches a global list of e-mail addresses. As you begin to type the e-mail address, LDAP uses an
auto-complete feature that supplies a list of e-mail addresses that match the characters you type.
As you type additional characters, the list of matching e-mail addresses becomes smaller.
The product supports LDAP, but a connection to an LDAP server is not required in order for the
●
product to be able to send to e-mail.
NOTE:If you need to change the LDAP settings, you must change them using the Embedded
Web Server.
Basic configuration using the Administration menu
You can use the Initial Setup application to complete this subset of configuration tasks if you have not
disabled Initial Setup on the Home screen: set language settings, configure date and time format, set
date and time, and access the E-mail Setup Wizard.
Navigate the Administration menu
●
Configure language settings
●
Configure time settings
●
Assign IP address
●
Set up and configure e-mail settings using the E-mail Setup Wizard
●
Manually configure IPv4 TCP/IP parameters from the control panel
●
Manually configure IPv6 TCP/IP parameters from the control panel
●
Disable network protocols (optional)
●
Link speed and duplex settings
●
Navigate the Administration menu
From the Home screen, touch the Administration button to open the menu structure. You might need to
scroll to the bottom of the Home screen to see this feature.
The Administration menu has several sub-menus that you can use for some setup tasks. (Use the
Embedded Web Server to configure all settings.) Touch the name of a menu to expand the structure. A
plus sign (+) next to a menu name means that it contains sub-menus. Continue opening the structure
16Chapter 3 Administration - Configure the productENWW
until you reach the option that you want to configure. To return to the previous level, touch the Back
button
.
NOTE:The Back button is not available on all screens.
To exit the Administration menu, touch the Home button in the upper-left corner of the screen.
The product has built-in Help that explains each of the features that are available through the menus.
Help is available for many menus on the right-hand side of the touch screen.
The table in this section provides general information about each menu. For information about specific
entries in each menu, see the built-in Help.
Table 3-5Administration menus
Menu itemDescription
ReportsUse this menu to view information pages and reports that are stored internally on the product.
General SettingsUse this menu to set options for setting the time and period of inactivity before the product
enters sleep mode.
Scan/Digital Send SettingsUse this menu to set up e-mail, save-to-network-folder, save-to-USB-device, and digital-send-
service options.
Fax SettingsUse this menu to set up fax-send options.
Display SettingsUse this menu to set up basic display and device behavior settings (keypress sound, display
language, network address button display, scanner inactivity timeout, and more).
Network SettingsUse this menu to set up I/O timeout options and to access the Jetdirect menu.
TroubleshootingUse this menu to help resolve problems. Available options include access to event logs and
diagnostic tests, ability to retrieve diagnostic data, and ability to generate debugging data.
Jetdirect menus
Administration > Network Settings > Embedded Jetdirect Menu
Table 3-6 Jetdirect menus
Menu itemSub-menu itemSub-menu itemValues and Description
InformationPrint Sec ReportYes: Print the security report.
No (default): Do not print the security report.
TCP/IPEnableOn (default): Enable the TCP/IP protocol.
Off: Disable the TCP/IP protocol.
Host NameAn alphanumeric string, up to 32 characters, used to
identify the product. This name is listed on the
HP Jetdirect configuration page. The default host name
is NPIxxxxxx, where xxxxxx is the last six digits of the
LAN hardware (MAC) address.
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Basic configuration using the Administration menu
17
Table 3-6 Jetdirect menus (continued)
Menu itemSub-menu itemSub-menu itemValues and Description
IPV4 SettingsConfig MethodSpecifies the method that TCP/IPv4 parameters will be
configured on the HP Jetdirect server.
Bootp: Use BOOTP (Bootstrap Protocol) for automatic
configuration from a BOOTP server.
DHCP: Use DHCP (Dynamic Host Configuration
Protocol) for automatic configuration from a DHCPv4
server. If selected and a DHCP lease exists, DHCP
Release and DHCP Renew menus are available to set
DHCP lease options.
Auto IP: Use automatic link-local IPv4 addressing. An
address in the form 169.254.x.x is assigned
automatically.
Manual: Use the Manual Settings menu to configure
TCP/IPv4 parameters.
Default IPSpecify the IP address to default to when the Jetdirect
server is unable to obtain an IP address from the
network during a forced TCP/IP reconfiguration (for
example, when manually configured to use BOOTP or
DHCP).
Auto IP: A link-local IP address 169.254.x.x is set.
Legacy: The address 192.0.0.192 is set, consistent
with older HP Jetdirect products.
DHCP ReleaseThis menu appears if the Config Method item was set
to the DHCP value and a DHCP lease for the Jetdirect
server exists.
Yes: The current DHCP lease and the leased IP
address are released.
No (default): The current DHCP lease is saved.
DHCP RenewThis menu appears if the Config Method item was set
to the DHCP value and a DHCP lease for the Jetdirect
server exists.
Yes: The Jetdirect server requests to renew the current
DHCP lease.
No (default): The Jetdirect server does not request to
renew the DHCP lease.
18Chapter 3 Administration - Configure the productENWW
Table 3-6 Jetdirect menus (continued)
Menu itemSub-menu itemSub-menu itemValues and Description
Manual Settings(Available only if the Config Method item is set to the
Manual value) Configure parameters directly from the
control panel:
IP Address: The unique IP address of the product
(n.n.n.n), where n is a value from 0 to 255.
Subnet Mask: The subnet mask for the product
(m.m.m.m), where m is a value from 0 to 255.
Syslog Server: The IP address of the syslog server used
to receive and log syslog messages.
Default Gateway: The IP address of the gateway or
router used for communications with other networks.
Idle Timeout: The time period, in seconds, after which
an idle TCP data connection is closed (default is 270
seconds, 0 disables the timeout).
Primary DNSSpecify the IP address (n.n.n.n) of a Primary DNS
Server.
Secondary DNSSpecify the IP address (n.n.n.n) of a Secondary
Domain Name System (DNS) Server.
IPV6 SettingsEnableUse this item to enable or disable IPv6 operation on
the server.
On (default): IPv6 is enabled.
Off: IPv6 is disabled.
AddressType the server address, a 32 hexadecimal digit IPv6
node address that uses the colon hexadecimal syntax.
ManualUse this item to manually set IPv6 addresses on the
server.
Enable: Select this item and choose the On setting to
enable manual configuration, or the Off setting to
disable manual configuration.
Address: Use this item to type a 32 hexadecimal digit
IPv6 node address that uses the colon hexadecimal
syntax.
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Basic configuration using the Administration menu
19
Table 3-6 Jetdirect menus (continued)
Menu itemSub-menu itemSub-menu itemValues and Description
DHCPV6 PolicyRouter Specified: The stateful auto-configuration
method to be used by the Jetdirect server is
determined by a router. The router specifies whether
the Jetdirect server obtains its address, its
configuration information, or both from a DHCPv6
server.
Router Unavailable (default): If a router is not
available, the Jetdirect server should attempt to obtain
its stateful configuration from a DHCPv6 server.
Always: Whether or not a router is available, the
Jetdirect server always attempts to obtain its stateful
configuration from a DHCPv6 server.
Primary DNSUse this item to specify an IPv6 address for a primary
DNS server that the Jetdirect server should use.
Secondary DNSUse this item to specify an IPv6 address for a
secondary DNS server that the Jetdirect server should
use.
Proxy ServerSpecifies the proxy server to be used by embedded
applications in the product. A proxy server is typically
used by network clients for Internet access. It caches
Web pages, and provides a degree of Internet
security, for those clients.
To specify a proxy server, enter its IPv4 address or
fully-qualified domain name. The name can be up to
255 octets.
For some networks, you may need to contact your
Independent Service Provider (ISP) for the proxy server
address.
Proxy PortType the port number used by the proxy server for
client support. The port number identifies the port
reserved for proxy activity on your network, and can
be a value from 1 to 65535.
Idle TimeoutThe time period, in seconds, after which an idle TCP
data connection is closed, and can be a value from 0
to 3600 (default is 270 seconds, 0 disables the
timeout).
SecuritySecure WebFor configuration management, specify whether the
Embedded Web Server will accept communications
using HTTPS (Secure HTTP) only, or both HTTP and
HTTPS.
HTTPS Required: For secure, encrypted
communications, only HTTPS access is accepted. The
Jetdirect server will appear as a secure site.
HTTPS Optional (default): Access using either HTTP or
HTTPS is permitted.
20Chapter 3 Administration - Configure the productENWW
Table 3-6 Jetdirect menus (continued)
Menu itemSub-menu itemSub-menu itemValues and Description
IPSecSpecify the IPSec status on the Jetdirect server.
Keep: IPSec or firewall status remains the same as
currently configured.
Disable (default): IPSec or firewall operation on the