HP X510, Data Vault User Manual
HP Data Vault User's Guide
Table of Contents
Chapter 1. Welcome to the HP Data Vault 1
Chapter 2. Set up and Installation 3
What's in the Box? 3
The Server at a Glance 3
Find a Home for Your Server 5
Server Location 5
Network Requirements 5
Supported Operating Systems 6
Wireless Support 7
Turn on the Server 7
Install the Software 9
Update Your Firewall's Trusted Program List 9
Install Software on the First PC 20
Install Software on Additional PCs 28
Install the Software on a Mac 31
Troubleshooting a Mac Connection to the Server 32
Uninstall the Software 39
Uninstall the PC Client Software 39
Uninstall the Mac Client Software 39
HP Software Updates 40
HP Update Settings 40
Update and Roll Back the Server 42
Update and Roll Back Client PCs 46
Update and Roll Back Mac Clients 51
Chapter 3. Start Using Your Server 55
Guided Tour 55
HP Home Page 55
Windows Home Server Console 57
First Steps 59
PC Backup and Restore 59
Mac Time Machine Backup 60
Using Shared Folders 63
Enable Guest Account or Set up User Accounts 66
Configure Remote Access 69
Secure your Server from Intruders 71
Add Shared Folders to Network Places 75
Install HP Add-ins for Windows Home Server 77
Register Your Server 78
Configure Server Settings 78
Getting Help for Using Your Server 85
Chapter 4. HP Media Collector 89
About HP Media Collector 89
Configuring Media Collector 91
Configuring Media Collector General Settings 91
Configuring Media Collector for Photos 91
Configuring Media Collector for Music 94
Configure Media Collector for Videos 97
Media Collector Status 98
HP Media Collector Troubleshooting 98
iii
HP Data Vault User's Guide
Chapter 5. HP Video Converter 103
Configure Video Converter 103
Video Converter Status 109
Troubleshooting and FAQs 110
Examples of Video Converter Profiles 110
Using Media Collector with Video Converter 112
Converting Non-Copy Protected DVDs 112
Giving Users Access to the Converted Videos Folder 113
Enabling Converted Videos for TwonkyMedia 114
Supported Video Formats 114
Video Conversion Fails 115
Network Bandwidth 116
Chapter 6. Media Streaming 117
About Streaming Media 117
In-home Streaming 118
Web/iPhone Streaming 121
TwonkyMedia for Media Sharing 125
About TwonkyMedia 125
Configure TwonkyMedia for Streaming Media 128
Troubleshooting and FAQs 129
Server for iTunes 130
Settings for iTunes 130
Troubleshooting and FAQs 131
HP Media Streamer 132
About the HP Media Streamer 132
HP Media Streamer Music Page 133
HP Media Streamer Photos Page 139
HP Media Streamer Videos Page 143
Troubleshooting and FAQs 149
Streaming Media to a Device 154
Why does the server show up twice on my DMA list? 154
Media Files (Audio/Video) of Supported Format Aren't Seen by Device. 155
My Files Do Not Show Up on My DMA 155
Why do I see duplicate songs, pictures, or videos on my DMA list? 157
Windows Media Connect 2.0 and TwonkyMedia Comparison 158
Chapter 7. HP Photo Publisher and HP Photo Viewer 163
HP Photo Publisher 163
About HP Photo Publisher 163
Log on to HP Photo Publisher 164
Log on to Photo Sharing Site 166
Select Existing Album or Create an Album 171
Select Photos 172
Server Continues Uploading 173
Troubleshooting HP Photo Publisher 175
HP Photo Viewer 187
HP Photo Viewer Home Page 187
HP Photo Viewer Slideshow 188
Select Existing Album or Create an Album 193
Select Photos 193
Troubleshooting HP Photo Viewer 195
Chapter 8. Backup, Restore, and Recover 203
Choose a Backup Strategy 203
iv
Table of Contents
PC Backup, Restore, and Recover 204
PC Backup and Restore 204
Restore an Entire PC Hard Drive 205
Mac Backup and Recover 205
Mac Time Machine Backup 205
Recover an Entire Mac Hard Drive 209
Server Backup, Recover, and Reset 211
Back up Server to a Device 211
Server Recovery and Factory Reset 213
Chapter 9. Server Storage 219
Expand Server Storage 219
Internal SATA Drives 219
Add an Internal SATA Drive 219
Remove an Internal SATA Drive 221
USB Drives, eSATA Drives, and Port Multipliers 224
Add and Remove an External USB Drive, eSATA Drive, or SATA Port Multiplier 224
Detach and Reattach a USB Drive 225
A USB Drive Accidentally Detaches from the Server 227
Add and Remove Drives from Server Storage 229
Replace the System Drive 230
Chapter 10. Network and Firewall 235
Network Connection Issues 235
Network Health 239
Check that the Router is Correctly Configured for DHCP 240
Check the Network is Set Up Properly for TCP/IP 240
Check the Network NetBIOS Properties 241
Network Frequently Asked Questions 242
What are Optimum Data Throughput Speeds for Different Network Interfaces? 243
The First Backup is Taking a Long Time 243
Uninterruptible Power Supply is not Supported 244
The Firewall is Blocking the Connection 244
Update Your Firewall's Trusted Program List 244
Chapter 11. Errors and Lights 257
Server is Unresponsive 257
Power Indicator is Off 258
Light-Bar Breathing Aqua White 258
Health Light is Red 258
Light-Bar is Red 259
Hardware Warning Messages 259
File Transfer Failure 261
Health Indicator Codes 261
Network Connection Light is Off 262
Network Connection Light Blinking Aqua White 263
Server Not Showing Up on Your DMR 263
Windows Home Server Frequently Asked Questions 264
Hubs and Network Health Light 265
Chapter 12. Product Information 267
Product Specifications 267
Regulatory Statements 271
WM-DRM 10 Licensed Technology 275
Limited Warranty and Technical Support Statement 275
HP Data Vault 3.0 Update Read me 279
v
HP Data Vault User's Guide
Chapter 13. Licenses, Copyrights and Notices for Open Source
Components 283
Copyrights 283
Firefly: GPL License 283
ImageMagick: Compatible with GPL 288
MiscUtil.dll: MiscUtil 291
Sample Code: WPF Calculator 292
Libsmbclient.dylib From SAMBA 3.0.38 GPLv2 292
Sqlite-dotnet2: Public Domain License 297
Tftpd32 Artistic License 298
PacketVideo 299
Yahoo ASTRA Components for Flash: BSD License 299
PureMVC Framework: Creative Commons Attribution License 3.0 307
ScaleFilter: Software License Agreement (BSD License) 308
Glossary 313
Index 317
vi
Chapter 1. Welcome to the HP Data Vault
The HP Data Vault protects and shares digital content—providing an easy-to-use, central
repository for digital photos, music, videos, and documents. The HP Data Vault supports
computers running Microsoft® Wind o ws® and Apple® Mac® OS X, enabling a more protected
and reliable way of managing media and files.
The HP Data Vault Provides
• Mac and Windows Supported Operating Systems
Support for networks that have a mix of Microsoft Windows
and Mac OS X 10.5 or later computers.
• HP Photo Viewer and HP Photo Publisher
A simple photo management and sharing tool that lets you
share photos directly from the server or through popular
photo sharing web sites like snapfish, facebook, flickr, and
Picasa Web Albums.
Photo web site services are subject to change without notice and some services may not be
available at the time of product purchase. The available service providers may vary in your
country/region.
• Media Collector
Media Collector automatically collects photos, music, and video files from computers on the
network and organizes them on the server.
• Media Streaming and Remote Media Streaming
Photos, videos, and music can be streamed to PCs or TVs on the network. Furthermore, you can
enjoy your photos, music, and videos—while on the network or away—with remote media
streaming to any Internet-connected computer.
• PC Backup and Mac Backup
An automatic backup process for Windows PCs and Apple Macs on your home network.
Automatic backup of computers running Microsoft Windows® Vista (32 & 64 bit), XP Home
(SP2), XP Professional (SP2), Media Center Edition 2004 (SP2) or later, and Macs running Time
Machine.
• Remote Computer Access
Remote access to media and files with an easy-to-use, browser-based interface. With proper
authorization, a remote user can log into their network and perform functions as if they were
sitting at their networked computer.
• iTunes Music Server
1
HP Data Vault User's Guide
Any computer on the network that runs iTunes can access music on the server as an iTunes shared
library.
• Disk Duplication and Storage Expansion
A way to transparently duplicate selected folders on separate disk drives to help protect against a
hard disk failure. Plus, it's easy to add storage as needs grow.
Folder duplication requires at least two hard disks .
2
Chapter 2. Set up and Installation
WHAT'S IN THE BOX?
In the box you will find:
• HP Data Vault
• Power cord
• Ethernet (RJ-45) cable
• Software and Documentation
For warranty and support information, see the Warranty and Support Guide on the Software
Installation Disc.
THE SERVER AT A GLANCE
The following lights and symbols are found on the front and back of the HP Data Vault.
3
HP Data Vault User's Guide
The Front of the Server
Light Bar. There is one light bar for each internal SATA disk in the HP
Data Vault. The server can hold up to four disks.
Power Light. The power light is solid aqua white when the server is
turned on.
Network Connection Light. The network connection light is solid aqua
white when the server is connected to the network via a router or switch.
Health Light. The health light is solid aqua white when the server is
operating correctly.
USB Port. Plug up to four USB 2.0 or later disk drives into the USB
ports to expand your storage space. There is one USB port on the front
and three on the back of the server.
The Back of the Server
USB Port. Plug up to four USB 2.0 or later disk drives into the USB ports
to expand your storage space. There is one USB port on the front and
three on the back of the server.
HP Data Vault User's Guide
Health Indicator Codes
Health Light is Red
Hubs and Network Health Light
eSATA Port. Plug an eSATA (external SATA) hard drive into the eSATA
port to expand your storage space.
Ethernet Port. Connect the HP Data Vault to your network using an
Ethernet cable.
Power Switch. Press to turn the HP Data Vault on.
Power Port. Plug the included AC power cord into the HP Data Vault.
Related Topics
4
Set up and Installation
Light-bar is Pulsating Aqua White
Light-bar is Red
Network Connection Light Blinking
Network Connection Light off
Power Indicator is Off
FIND A HOME FOR YOUR SERVER
Server Location
Find a suitable place to locate your HP Data Vault before you install the software on your
computers. The location you choose must have either an available wired network connection to
your broadband router or a switch connected to your broadband router.
The server also requires adequate ventilation to ensure it does not get too hot:
• Do not locate the server in an unventilated space.
• Make sure that the server’s front and back panels are not blocked.
• Check that the location of the server is not too hot. Maximum environmental temperature for
operating the server is 35 °C (95 °F).
Network Requirements
To successfully use the HP Data Vault , your network must meet the following requirements:
Network Requirements
Requirement Recommended
Server connection 100 Mbps to 1000 Mbps (Gigabit Ethernet) wired
connection
Home computers One or more computers running a supported
operating system with a wired or wireless network
connection. For a list of supported operating
systems, see Supported Operating Systems.
The first installation must be on a Windows
computer. Subsequent installations can be on a
Windows or Mac computer.
Internet connection Broadband connection, such as DSL or cable,
required for remote access functionality.
5
HP Data Vault User's Guide
Requirement Recommended
Internet browser An Internet browser is required to run the HP Data
Router An external Internet broadband rout er wi t h 1 00
Network Requirements
Vault software. Choose one from the following
options.
• Download Internet Explorer from
http://www.microsoft.com/downloads.
• Download Firefox from
http://www.firefoxdownload.com/.
• Download Safari from
http://www.apple.com/safari/download/.
Mbps (or faster) Ethernet connection to the server
for remote access functionality and wired or
wireless connections to the computers on the
network.
Additionally, your router must have DHCP enabled
to provide an automatic IP address to the server.
Supported Operating Systems
The following operating systems are supported to work with the HP Data Vault.
Supported Operating Systems
Operating System Automatic Backup
Linux X
Mac OS X 10.5 or later X X
Windows Vista Business 32-bit or 64-bit
SP2
Windows Vista Business N 32-bit or 64bit (European Union Only)
Windows Vista Enterprise 32-bit or 64-bit
SP2
of Computers
Running...
X X X
X X X
X X X
File Sharing for
Computers
Running...
Remote Access to
Computers
Running...
Windows Vista Home Basic 32-bit or 64bit SP2
Windows Vista Home N 32-bit or 64-bit
(European Union Only)
6
X X
X X
Supported Operating Systems
Set up and Installation
Operating System Automatic Backup File Sharing for Remote Access to
Windows Vista Home Premium 32-bit or
64-bit SP2
Windows Vista Ultimate 32-bit or 64-bit
SP2
Windows XP Home SP3 X X
Windows XP Professional SP3 X X X
Windows XP Media Center Edition 2005
with SP2 and Rollup 2
of Computers
Running...
X X
X X X
X X
Computers Computers
Running... Running...
Wireless Support
You must connect the HP Data Vault to your router (or switch) with an Ethernet cable. The server
does not support wireless connection to your router. However, computers connected wirelessly to
a wireless access point or router are supported.
Turn on the Server
In this article...
The Server in Your Network
Turn on the Server
Check the Server Lights
The Server in Your Network
How you connect the HP Data Vault to your network depends on the network configuratio n.
This example shows a broadband router connecting the follo wing:
• HP Data Vault (Requires wired connection to a router, and remote features require a broadband
Internet connection.)
• Wired and wireless network devices such as notebooks, desk computers, TVs and gaming
consoles
• Remote devices such as notebooks and iPhones
The server requires a DHCP-enabled router to get its IP address. By default, most routers include a
DHCP server. For more information, check your router documentation.
Caution
If you have wireless functionality on your network, be sure to enable your router’s security
7
HP Data Vault User's Guide
settings, such as WPA or WEP, to protect your network. See the documentation that came with
your router.
Turn on the Server
1. Plug in. Plug one end of the power cord into the server’s power receptacle and the other end into
an electrical outlet.
2. Connect. Connect one end of the Ethernet cable to the server and the other end to an available
Ethernet port on your router or to a switch that is connected to your router .
3. Power on. Press the Power button on the back of the server.
The server takes approximately 60 seconds to start up. The indicator lights blink and change color
throughout the startup process. Wait for all of the server lights to be pulsing before proceeding
with the software installation.
Important
Do not attach USB devices to the HP Data Vault during initial setup. For additional information,
see Add and Remove an External USB Drive, eSATA Drive, or SATA Port Multiplier
.
Check the Server Lights
The lights on the front of the HP Data Vault indicate the status of the server. After the HP Data
Vault startup completes but prior to the first software installation, the indicator lights show:
• Hard drives—breathing aqua white
• Power—breathing aqua white
• Network—breathing aqua white
• Health—breathing aqua white
After you complete the software installation, all lights should be solid aqua white.
8
Related Topics
HP Data Vault User's Guide
Set up and Installation
Health Indicator Codes
Health Light is Red
Hubs and Network Health Light
Light-bar is Pulsating Aqua White
Light-bar is Red
Network Connection Light Blinking
Network Connection Light off
Power Indicator is Off
INSTALL THE SOFTWARE
Update Your Firewall's Trusted Program List
The Software Installation Disc installs several programs that enable your computer to
communicate with the HP Data Vault over your network. Software firewalls installed on your
computer can block this communication and prevent the computer from locating the HP Data
Vault on your network.
Note
If Media Collector is not collecting music, photos, or videos and you use a third party firewall, add
a firewall exception for port 21 TCP/outbound within the local subnet. Consu lt your software's
documentation for details on how to do this.
In this article...
Set Your Firewall or Anti-Virus Programs to Automatically "Learn" New Programs
Manually Add Programs to Your Firewall or Anti-Virus Program's Trusted List
Set Your Firewall or Anti-Virus Programs to Automatically
"Learn" New Programs
It is recommended that you set your firewall and anti-virus programs to "Learn" new programs
before installing the HP Data Vault software. After the HP Data Vault software is installed, the
firewall should prompt you to allow the installed programs to communicate with the server.
Allow the following HP Data Vault programs to co mmunicate through your firewall or anti-virus
program:
C:\Program Files\Windows Home Server\
9
HP Data Vault User's Guide
MountBackup.exe
RestoreOffProc.exe
WHSTrayApp.exe
WHSConsoleClient.exe
WHSConnector.exe
BackupEngine.exe
WHSOOBE.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart Server\
MediaCollectorClient.exe
MSSConnectorService.exe
ControlCenter.exe
C:\Program Files\HP\HP Software Update\
HPWUCli.exe
Manually Add Programs to Your Firewall or Anti-Virus Program's
Trusted List
Some firewall or anti-virus programs may not automatically update their trusted programs list.
Instructions for manually updating several common firewall and anti-virus programs are listed
below. If your firewall or anti-virus program is not listed, please contact the vendor to find out
how to manually add programs to the trusted programs list. Additionally, see the documentation
that came with your firewall or anti-virus program for the latest information.
Click the vendor to expand and view the instructions on updatin g their trusted programs list. Click
again to hide the instructions.
• AVG
Open the AVG Anti-Virus plus Firewall. Double-click the Firewall button to configure the
Firewall. Add the programs listed at the of this page.
10
Set up and Installation
• McAfee
Open your McAfee Security Center, click Internet and Netw ork , and then click the Advanced
button in the firewall section. Click Program Permissions, then click Add Allowed Program.
Add the programs listed at the of this page.
Note
McAfee's firewall automatically disables Windows Firewall and sets itself as your default
firewall.
11
HP Data Vault User's Guide
• Microsoft Windows Vista
To add exceptions to your firewall using Windows Vista, preform the following steps:
12
1. Click Start, Control Panel, and then Security Center.
Set up and Installation
2. Click Allow a program through Windows Firewall.
13
HP Data Vault User's Guide
3. Select the Exceptions tab and then click Add Program.
4. In the Add a Program dialog box, click Browse. Add the programs listed at the of this
page.
5. Click OK.
• Microsoft Windows XP
To add exceptions to your firewall using Windows XP, preform the following steps:
14
1. Click Start, Control Panel, and then Security Center.
Set up and Installation
2. Click Windows Firewall.
3. Select the Exceptions tab and then click Add Program.
4. In the Add a Program dialog box, click Browse. Add the programs listed at the of this
page.
15
HP Data Vault User's Guide
5. Click OK.
• Norton
Click Options in Norton to change the firewall settings. Add the programs listed at the of this
page.
16
Set up and Installation
• Symantec
Open Symantec Endpoint Protection, click Change Settings, and then click Configure Settings
for Network Threat Protection. Add the programs listed at the of this page.
• Trend Micro
1. Open the Trend Micro Main Console, select the Personal Network and Fi rew all
Controls tab, and then click Settings.
17
HP Data Vault User's Guide
2. On the Personal Firewall page, click Add.
18
3. Select the Program Control tab and then click Add.
Set up and Installation
4. Click Browse and add the programs listed at the of this page.
5. Click OK.
• ZoneAlarm
19
HP Data Vault User's Guide
1. Open ZoneAlarm Security.
2. Click Program Control, Programs, and then Add.
3. Add the programs listed at the of this page.
Install Software on the First PC
The following steps outline the key decision points during the software installation. Click each
step to expand it and see additional information.
Important
To ensure a smooth software installation,
• The first installation must be on a Windows computer. Subsequent installations can be
on a Windows or Mac computer.
• Update Your Firewall's Trusted Program List
• Verify that you have administrator privileges on the co mpu ter where you are doing the
install (step 1 below).
• Write down your server name (step 6 below).
• Write down your server password (step 7 below).
20
Set up and Installation
1. Check for Administrator Privileges.
You must have administrative privileges on your computer to install the software. Complete the
following steps to view or change user account settings.
On Windows Vista,
Click Start, Control Panel, and then User Accounts and Family Safety
On Windows XP,
Click Start, Control Panel, and then double-click User Accounts
On Mac OS X 10.5 or Later,
Click System Preferences, Accounts, and check Allow user to administer this
computer
2. Insert the Software Installation Disc into a network PC.
3. Click Next to progress through the Install Wizard and install the HP Data Vault client software.
The HP Data Vault software installs first. This software is used to
Provide a single point of access for all of the server's features,
Share photos and videos easily over the Internet using HP Photo Publisher and HP Photo
Viewer
Centralize your photo, video, and music libraries using HP Media Collector
21
HP Data Vault User's Guide
4. The Windows Home Server Connector installs next.
The Windows Home Server Connector:
Connects your computer to the server
Automatically backs up your computer every night
Monitors the health of the network and computers running Windows Vista
Enables configuration of the server from your computer
The Windows Home Server software installation runs only once—on the first computer where you
run the Software Installation Disc.
5. Select to wake up this computer if it is in sleep or hibernate mode to run a scheduled backup.
If you do not turn on this option now, you can enable it later.
a. At th e computer, right-click the Windows Home Server icon
in the system tray.
b. Check Wake this Computer for Backup in the shortcut menu.
22
6. Name the HP Data Vault.
Type a name for your server. Server names can be:
15 characters maximum with no spaces
Set up and Installation
Letters (at least one), numbers and hyphens
Important
This is the only time you can name your server. It cannot be changed later. Write down
your server name. The default name is hpstorage.
23
HP Data Vault User's Guide
7. Set the server password.
Create a strong password. A strong password must be at least 7 characters long and must fulfill
three of the following requirements:
Uppercase characters
Lowercase characters
Numbers
Symbols (such as !, @, and #)
Note
The password hint can be seen by anyone who clicks the Password hint button on the Windows
Home Server Connector logon window.
Important
This is the only opportunity you will have to set the server password.
The server password is not the same as a user password. User accounts and passwords are
setup in the Windows Home Server Console.
24
Loading...