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D6020

HP D6020 Disk Enclosure User Guide

HPE D6020 Disk Enclosure User Guide
Abstract
This guide provides component information, as well as instructions on the operation, setup, and configuration of the HPE D6020 Disk Enclosure. Troubleshooting and product specifications are also included. This guide is intended for use by experienced service technicians. HPE assumes that you are qualified in servicing this equipment, trained in recognizing product hazards, and are familiar with weight and stability precautions.
© Copyright 2016 Hewlett Packard Enterprise Development LP
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services
are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting
an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying. Consistent with FAR
12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed
to the U.S. Government under vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is not
responsible for information outside the Hewlett Packard Enterprise website.
Acknowledgments
Intel®, Itanium®, Pentium®, Intel Inside®, and the Intel Inside logo are trademarks of Intel Corporation in the United States and other countries.
Microsoft® and Windows® are trademarks of the Microsoft group of companies.
Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated.
Java and Oracle are registered trademarks of Oracle and/or its affiliates.
UNIX® is a registered trademark of The Open Group.
Revision History
June 2016Revision 839756-001
Includes HPE D6020 Disk Enclosure details for the first edition.
Contents
1 Component identification.....................................................................................5
Understanding front panel components................................................................................................5
Understanding front panel LEDs and buttons.......................................................................................5
Understanding rear panel components.................................................................................................7
Understanding rear panel LEDs and buttons.......................................................................................8
Understanding device bay ID numbers.................................................................................................9
Understanding hard drive LEDs..........................................................................................................10
Understanding hard drive LED combinations.....................................................................................10
2 Setting up the system........................................................................................12
Space and airflow requirements.........................................................................................................12
Temperature requirements..................................................................................................................12
Power requirements............................................................................................................................13
Grounding requirements.....................................................................................................................13
Rack warnings....................................................................................................................................14
Third-party racks.................................................................................................................................14
Site planning considerations...............................................................................................................14
Installing the chassis in the rack.........................................................................................................14
Installing hard drives...........................................................................................................................16
Installing the I/O module.....................................................................................................................19
Cabling................................................................................................................................................20
Installing mini-SAS I/O cables.......................................................................................................20
Cabling the system........................................................................................................................20
Selecting and connecting the power cord...........................................................................................24
Selecting an approved power cord................................................................................................24
Connecting the power cord............................................................................................................24
3 Operating the system........................................................................................25
Identifying, using, and installing firmware updates.............................................................................25
Powering up and powering down the D6020......................................................................................25
Powering up...................................................................................................................................25
Powering down..............................................................................................................................25
4 Configuring the system and using available utilities..........................................27
Using configuration tools....................................................................................................................27
HPE Smart Storage Administrator Diagnostics Utility...................................................................27
Smart Components for ROM Flash...............................................................................................27
Using management tools....................................................................................................................27
HPE Systems Insight Manager......................................................................................................27
Management Agents.....................................................................................................................27
Using diagnostic tools.........................................................................................................................28
Integrated Management Log.........................................................................................................28
Keeping the system current................................................................................................................28
Change control and proactive notification.....................................................................................28
Care Pack......................................................................................................................................28
5 Troubleshooting the system..............................................................................29
If the D6020 does not power up..........................................................................................................29
LED behavior......................................................................................................................................30
7-segment display status codes and actions.................................................................................31
Recognizing hard drive failure............................................................................................................34
Understanding the effects of a hard drive failure...........................................................................35
Identifying a compromised fault tolerance.....................................................................................35
Recovering from compromised fault tolerance..............................................................................35
Contents 3
Factors to consider before replacing hard drives...............................................................................35
Automatic data recovery (rebuild).......................................................................................................36
Time required for a rebuild............................................................................................................36
Failure of another drive during rebuild...........................................................................................37
Recovering from a power failure reported from the backplane.....................................................37
6 Support and other resources.............................................................................38
Accessing Hewlett Packard Enterprise Support.................................................................................38
Accessing updates..............................................................................................................................38
Websites.............................................................................................................................................39
Customer self repair...........................................................................................................................39
Remote support..................................................................................................................................39
Documentation feedback....................................................................................................................39
A Electrostatic discharge......................................................................................40
Preventing electrostatic discharge......................................................................................................40
Grounding methods to prevent electrostatic discharge......................................................................40
B Specifications....................................................................................................41
Environmental specifications..............................................................................................................41
D6020 Chassis specifications.............................................................................................................41
C Warranty and regulatory information.................................................................42
Warranty information...........................................................................................................................42
Regulatory information........................................................................................................................42
Belarus Kazakhstan Russia marking.............................................................................................42
Turkey RoHS material content declaration....................................................................................43
Ukraine RoHS material content declaration..................................................................................43
Glossary...............................................................................................................44
4 Contents
1 Component identification
Understanding front panel components
Figure 1 Front panel components
Table 1 Front panel component descriptions
DescriptionItem
Drawer 11
Drawer 1 diagnostic cable access (For use by authorized HPE personnel only)2
Drawer 23
Drawer 2 diagnostic cable access (For use by authorized HPE personnel only)4
Understanding front panel LEDs and buttons
Figure 2 Front panel LEDs and buttons
Understanding front panel components 5
Table 2 Front panel LED and button descriptions
StatusDescriptionItem
Green = The drive is online, but it is not currently active.
Hard drive LEDs
Normal mode (UID LED is off)
1
Flashing irregularly green = The drive is active and operating normally.
Flashing green (1 Hz) = The drive is rebuilding, or it is part of an array that is undergoing expansion, logical drive extension, a stripe size migration, or RAID migration.
CAUTION: Do not remove the drive. Removing the drive may terminate the current operation and cause data loss.
Flashing amber/green = The drive is configured and indicating a predictive failure. The drive may also be undergoing a rebuild, expansion, extension, or migration.
Flashing amber (1 Hz) = A predictive failure alert has been received for this drive. Replace the drive as soon as possible.
Amber = A drive failure, link failure, or mismatched configuration has occurred.
Off = The drive is offline, a spare, or not configured as part of an array.
Green = The drive is selected by a management application and operating normally.
Hard drive LEDs
Drive Locate mode (UID LED is solid)
Flashing amber (1 Hz) = The drive is not selected and is indicating a predictive failure.
Flashing amber/green = The drive has been selected by a management application and is indicating a predictive failure.
Amber = The drive might or might not be selected and is indicating drive failure, link failure, or mismatched configuration.
Blue = The drive is in Locate mode/Safe to remove.
Flashing Blue = The drive is in Locate mode/Do not remove.
Off = The drive is not selected.
Blue = The drive is in Locate mode. The UID LED is enabled from the UID button
UID button/LED2
Off = The UID LED is disabled.
Green = The system health is good.Internal Health LED3
Off = The system is off.
Amber = The enclosure requires a service check. Check the I/O module, fan and power supply LEDs, and AC power cables to power supplies.
GSI LED4
Off = The enclosure is functioning normally.
6 Component identification
Understanding rear panel components
Figure 3 Rear panel components
Table 3 Rear panel component descriptions
DescriptionItem
Power supply 11
Power On/UID 2 status panel2
Fan module 1 (Drawer 2)3
Primary I/O module (Drawer 2)4
SAS port 1 connector (Drawer 2)5
SAS port 2 connector (Drawer 2)6
Power supply 37
UID 1 status panel8
Fan module 1 (Drawer 1)9
Primary I/O module (Drawer 1)10
SAS port 1 connector (Drawer 1)11
SAS port 2 connector (Drawer 1)12
SAS port 1 connector (Drawer 1)13
SAS port 2 connector (Drawer 1)14
Secondary I/O module (Drawer 1)15
Fan module 2 (Drawer 1)16
Power supply 417
SAS port 1 connector (Drawer 2)18
SAS port 2 connector (Drawer 2)19
Secondary I/O module (Drawer 2)20
Fan module 2 (Drawer 2)21
Power supply 222
Understanding rear panel components 7
Understanding rear panel LEDs and buttons
Figure 4 Rear panel LEDs and buttons
Table 4 Rear panel LED and button descriptions
StatusDescriptionItem
Green = OnPower On/Standby button and
system power LED
1
Amber = Standby (auxiliary power present)
Off = Off
Green = System health is good.Internal Health LED2
Off = System is off.
Amber = Enclosure requires a service check. Check the I/O module, fan and power supply LEDs, and AC power cables to power supplies.
GSI LED
1
3
Off = Enclosure is functioning normally.
Blue = UID LED is enabled from the UID button.UID button/LED (Drawer 2)4
Blue solid = System is in hard drive Locate mode or an enclosure firmware update is in progress.
Off = UID LED is disabled.
Green = Power on and power supply functioning properlyPower supply LED5
Off = One or more of the following conditions exists:
• System powered off
• AC power unavailable
• Power supply failed
• Power supply exceeded current limit
Green = Normal operationSystem fan LED6
Amber flashing = Fault
Off = Fan unseated from connector or failed
8 Component identification
Table 4 Rear panel LED and button descriptions (continued)
StatusDescriptionItem
I/O module LED7
Definition (Locate/Safe to Remove Behavior)
LED Status
AmberGreenBlue
No power.OffOffOff
Healthy.OffOnOff
Faulty.OnOffBlink
Locate mode/Do not remove.
Faulty.OnOffOn
Locate mode/Safe to remove.
Healthy.OffOnOn or
Blink
Manual locate/Safe to remove.
Refer to Table 8 (page 31) for more information7-segment display8
Blue = UID LED is enabled from the UID button.UID button/LED (Drawer 1)9
Blue solid = System is in hard drive Locate mode, or an enclosure firmware update is in progress.
Off = UID LED is disabled.
1
If the GSI is amber, the system needs service. Activate the associated drawer UID button to view any GSI error codes
on the rear display.
Understanding device bay ID numbers
Figure 5 Device bay ID numbers
Understanding device bay ID numbers 9
Understanding hard drive LEDs
Figure 6 Hard drive LEDs
Table 5 Hard drive LED descriptions
DescriptionItem
Fault/UID LED (amber/blue)1
Online LED (green)2
Understanding hard drive LED combinations
Table 6 Hard drive LED combination interpretations
InterpretationFault/UID LED (amber/blue)Online/activity LED (green)
The drive has failed, or a predictive failure alert has been received for this drive; it also has been selected by a management application.
Alternating amber and blueOn, off, or flashing
The drive is operating normally, and it has been selected by a management application.
Steadily blueOn, off, or flashing
A predictive failure alert has been received for this drive.
Amber, flashing regularly (1 Hz)On
Replace the drive as soon as possible.
The drive is online, but it is not currently active.OffOn
CAUTION: Do not remove the drive. Removing a drive may terminate the current operation and cause data loss.
Amber, flashing regularly (1 Hz)Flashing regularly (1 Hz)
The drive is part of an array that is undergoing capacity expansion or a stripe size migration, but a predictive failure alert has been received for this drive. To minimize the risk of data loss, do not replace the drive until the expansion or migration is complete.
CAUTION: Do not remove the drive. Removing a drive may terminate the current operation and cause data loss.
OffFlashing regularly (1 Hz)
The drive is rebuilding, or it is part of an array that is undergoing array expansion, logical drive extension, a stripe size migration, or RAID migration.
The drive is active, but a predictive failure alert has been received for this drive. Replace the drive as soon as possible.
Amber, flashing regularly (1 Hz)Flashing irregularly
The drive is active and operating normally.OffFlashing irregularly
A critical fault condition has been identified for this drive, and the controller has placed it offline. Replace the drive as soon as possible.
Steadily amberOff
10 Component identification
Table 6 Hard drive LED combination interpretations (continued)
InterpretationFault/UID LED (amber/blue)Online/activity LED (green)
A predictive failure alert has been received for this drive. Replace the drive as soon as possible.
Amber, flashing regularly (1 Hz)Off
The drive is offline, a spare, or not configured as part of an array.
OffOff
Understanding hard drive LED combinations 11
2 Setting up the system
Space and airflow requirements
To enable servicing and ensure adequate airflow, observe the following spatial requirements when deciding where to install a rack:
• Leave a minimum clearance of 63.5 cm (25.0 in) in front of the rack.
• Leave a minimum clearance of 76.2 cm (30.0 in) in back of the rack.
• Leave a minimum clearance of 121.9 cm (48.0 in) from the back of the rack to the rear of
another rack or row of racks.
• Ensure that at least 30 cm (11.81 in) of open space is available to the right of the right hard drive drawer to facilitate the installation and removal of hard drives.
The D6020 draws in cool air through the front door, and then expels warm air through the rear door. Therefore, the front and rear rack doors must be ventilated adequately to enable ambient room air to enter the cabinet, and the rear door must be ventilated adequately to enable the warm air to escape from the cabinet.
CAUTION: To prevent improper cooling and damage to the equipment, do not block the ventilation openings.
CAUTION: If a vertical space in the rack is not populated by a node (server) or rack component, the gaps between the components cause changes in airflow through the rack and across the nodes. Cover all gaps with blanking panels to maintain proper airflow. This arrangement ensures proper airflow. Using a rack without blanking panels results in improper cooling that can lead to thermal damage.
The HPE Rack 10000 series rack provides proper node cooling from flow-through perforations in the front and rear doors that provide a 64 percent open area for ventilation.
CAUTION: HPE has not tested or validated the D6020 with third-party racks. If a third-party rack is used, observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment:
• Front and rear doors—If the 42U rack includes closing front and rear doors, you must allow at least 5,350 sq cm (830 sq in) of holes evenly distributed from top to bottom to permit adequate airflow (equivalent to the required 64 percent open area for ventilation).
• Side—The clearance between the installed rack component and the side panels of the rack must be a minimum of 7 cm (2.75 in).
Temperature requirements
To ensure continued safe and reliable equipment operation, install or position the rack in a well-ventilated, climate-controlled environment.
The maximum TMRA for most storage products is 35°C (95°F). The temperature in the cold aisle where the rack is located must not exceed 35°C (95°F). The D6020 reports an over-temperature condition and performs an emergency shutdown of the hard drive bays within a drawer if the
12 Setting up the system
temperature exceeds this limit for greater than 3 minutes. To recover the system, AC power cycle the D6020.
CAUTION: To reduce the risk of damage to the equipment when installing third-party options:
• Do not permit optional equipment to impede airflow around the chassis or to increase the internal rack temperature beyond the maximum allowable limits.
• Do not exceed the manufacturer’s TMRA.
Power requirements
Installation of this equipment must comply with local and regional electrical regulations governing the installation of IT equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA 75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on options, refer to the product rating label or the user documentation supplied with that option.
WARNING! To reduce the risk of personal injury, fire, or damage to the equipment, do not overload the AC supply branch circuit that provides power to the rack. Consult the electrical authority having jurisdiction over wiring and installation requirements of your facility.
CAUTION: Protect the D6020 from power fluctuations and temporary interruptions with a regulating UPS. This device protects the hardware from damage caused by power surges and voltage spikes and keeps the D6020 in operation during a power failure.
While installing more than one D6020, you may need to use additional power distribution devices to safely provide power to all devices. Observe the following guidelines:
• Balance the D6020 power load between available AC supply branch circuits.
• Do not allow the overall system AC current load to exceed 80 percent of the branch circuit
AC current rating.
• Do not use common power outlet strips for this equipment.
• Provide a separate electrical circuit for each power supply in the D6020.
Grounding requirements
This equipment must be grounded properly for proper operation and safety. In the United States, you must install the equipment in accordance with NFPA 70, 1999 Edition (National Electric Code), Article 250, as well as any local and regional building codes. In Canada, you must install the equipment in accordance with Canadian Standards Association, CSA C22.1, Canadian Electrical Code. In all other countries, you must install the equipment in accordance with any regional or national electrical wiring codes, such as the International Electrotechnical Commission (IEC) Code 364, parts 1 through 7. Furthermore, you must be sure that all power distribution devices used in the installation, such as branch wiring and receptacles, are listed or certified grounding-type devices.
Because of the high ground-leakage currents associated with this equipment, HPE recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose. Using common power outlet strips to supply power to this equipment is not recommended.
Power requirements 13
Rack warnings
WARNING! To reduce the risk of personal injury or damage to the equipment, be sure that:
• The leveling jacks are extended to the floor.
• The full weight of the rack rests on the leveling jacks.
• The stabilizing feet are attached to the rack if it is a single-rack installation.
• The racks are coupled together in multiple-rack installations.
• Only one component is extended at a time. A rack may become unstable if more than one
component is extended for any reason.
WARNING! To reduce the risk of personal injury or equipment damage when unloading a rack:
• At least two people are needed to safely unload the rack from the pallet. An empty 42U rack can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and might become unstable when being moved on its casters.
• Never stand in front of the rack when it is rolling down the ramp from the pallet. Always handle the rack from both sides.
Third-party racks
HPE has not tested or validated the D6020 with any third-party racks. Before installing the D6020 in a third-party rack, be sure to properly scope the limitations of the rack.
Site planning considerations
Customer facility managers and system administrators must discuss site planning, preparation, and system installation before system delivery. A common understanding of environmental requirements and how the systems are delivered, configured, installed, and maintained helps to create a suitable data center and aids the successful installation of the equipment and related equipment.
It is important to plan the facility as a whole; not designed based on calculations of individual system or rack level requirements. Too many interdependencies in a modern data center make such simple calculations unreliable. Designs and plans must be made for the data center as a whole, including all of its equipment, with the realization that making one change in the data center environment can affect many other physical, mechanical, and environmental aspects of the facility.
Take into account the requirements of third-party equipment and support equipment in the room. Dense computing locations might have high power and cooling demands that could affect power and environmental constraints. Be aware of rack positioning and airflow patterns. Ensure that the raised floor space, cooling equipment, power supply equipment and generators, and other support equipment meet the all equipment demands and other mission-critical equipment.
Installing the chassis in the rack
To install the chassis:
NOTE: To install rack rails, see the D6020 Rail Kit Install Card.
1. Unpack the chassis from its packaging.
2. Lifting the chassis with the chassis handles (or with a lift), align the back of the chassis to the front of the rack rails.
14 Setting up the system
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