HP D6000 Disk Enclosure
perienced service technician. HP assumes that you are qualified in the servicing of computer equipment, trained in
Part Number: 682254-001
User Guide
Abstract
This guide describes identification, operations, setup, configuration and utilities, troubleshooting, regulatory notices, specifications, and technical
support. This guide is for an ex
recognizing hazards in products and are familiar with weight and stability precautions.
September 2012
Edition: 1
© Copyright 2012 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Bluetooth® is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.
Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.
Contents
Component identification ............................................................................................................... 5
Front panel components ............................................................................................................................. 5
Front panel LEDs and buttons ...................................................................................................................... 6
Rear panel components .............................................................................................................................. 7
Rear panel LEDs and buttons ....................................................................................................................... 8
Device bay ID numbers ............................................................................................................................ 10
Hard drive LEDs ...................................................................................................................................... 10
Hard drive LED combinations .................................................................................................................... 11
Operations ................................................................................................................................. 12
Firmware update ..................................................................................................................................... 12
Powering up ........................................................................................................................................... 12
Power down ........................................................................................................................................... 13
Setup ......................................................................................................................................... 14
Space and airflow requirements ................................................................................................................ 14
Temperature requirements ........................................................................................................................ 14
Power requirements ................................................................................................................................. 15
Electrical grounding requirements .............................................................................................................. 15
Rack warnings ........................................................................................................................................ 16
Third-party racks ..................................................................................................................................... 16
Site planning considerations ..................................................................................................................... 16
Installing the enclosure ............................................................................................................................. 16
Installing the hard drives .......................................................................................................................... 18
Installing optional I/O modules ................................................................................................................. 21
Cabling the D6000 ................................................................................................................................. 23
Mini-SAS I/O cables ...................................................................................................................... 23
Power cords .................................................................................................................................. 23
Configuration and utilities ............................................................................................................ 24
Configuration tools .................................................................................................................................. 24
Array Configuration Utility .............................................................................................................. 24
Option ROM Configuration for Arrays ............................................................................................. 24
Smart Components for ROM Flash ................................................................................................... 25
Management tools ................................................................................................................................... 25
HP Systems Insight Manager ........................................................................................................... 25
Management Agents ...................................................................................................................... 25
Diagnostic tools ...................................................................................................................................... 25
Integrated Management Log ........................................................................................................... 25
Array Diagnostic Utility .................................................................................................................. 26
Remote support and analysis tools ............................................................................................................. 26
HP Insight Remote Support software ................................................................................................. 26
Keeping the system current ....................................................................................................................... 27
Change control and proactive notification ........................................................................................ 27
Care Pack .................................................................................................................................... 27
Troubleshooting
When the D6000 does not power up ........................................................................................................ 28
.......................................................................................................................... 28
Contents 3
LED behavior .......................................................................................................................................... 28
7-segment display status codes and actions....................................................................................... 29
Recognizing hard drive failure .................................................................................................................. 30
Effects of a hard drive failure .......................................................................................................... 31
Compromised fault tolerance .......................................................................................................... 31
Recovering from compromised fault tolerance .................................................................................... 31
Factors to consider before replacing hard drives ......................................................................................... 32
Automatic data recovery (rebuild) .............................................................................................................. 32
Time required for a rebuild ............................................................................................................. 33
Failure of another drive during rebuild ............................................................................................. 33
Regulatory compliance notices ..................................................................................................... 34
Regulatory compliance identification numbers ............................................................................................. 34
Federal Communications Commission notice ............................................................................................... 34
FCC rating label ............................................................................................................................ 34
Class A equipment......................................................................................................................... 34
FCC Notice, Class B Equipment ...................................................................................................... 35
Declaration of conformity for products marked with the FCC logo, United States only ....................................... 35
Modifications .......................................................................................................................................... 36
Cables ................................................................................................................................................... 36
Canadian notice (Avis Canadien) .............................................................................................................. 36
European Union regulatory notice ............................................................................................................. 36
Disposal of waste equipment by users in private households in the European Union ......................................... 37
Japanese notice ...................................................................................................................................... 38
BSMI notice ............................................................................................................................................ 38
Korean notice ......................................................................................................................................... 38
Chinese notice ........................................................................................................................................ 39
Vietnam compliance marking notice .......................................................................................................... 39
Ukraine notice ........................................................................................................................................ 39
Power cord statement for Japan ................................................................................................................. 39
Electrostatic discharge ................................................................................................................. 40
Preventing electrostatic discharge .............................................................................................................. 40
Grounding methods to prevent electrostatic discharge .................................................................................. 40
Specifications ............................................................................................................................. 41
Environmental specifications ..................................................................................................................... 41
Storage array specifications ..................................................................................................................... 41
Support and other resources ........................................................................................................ 42
Before you contact HP .............................................................................................................................. 42
HP contact information ............................................................................................................................. 42
Customer Self Repair ............................................................................................................................... 42
Acronyms and abbreviations ........................................................................................................ 50
Documentation feedback ............................................................................................................. 51
Index ......................................................................................................................................... 52
Contents 4
Component identification
Front panel components
Item Description
1
2
3
4
Drawer 1
Drawer 1 diagnostic cable access (For use by authorized
HP personnel only)
Drawer 2
Drawer 2 diagnostic cable access (For use by authorized
HP personnel only)
Component identification 5
Front panel LEDs and buttons
Item Description Status
1
Hard drive LEDs
Normal mode
(UID LED is solid)
Green = The drive is online, but is not
currently active.
Flashing irregularly green = The drive is
active and it is operating normally.
Flashing green (1 Hz) = Do not remove
the drive. Removing the drive may
terminate the current operation and
cause data loss. The drive is rebuilding,
or it is part of an array that is undergoing
expansion, logical drive extension, a
stripe size migration, or RAID migration.
Flashing amber/green = Drive is
configured and indicating a predictive
failure. The drive may also be
undergoing a rebuild, expansion,
extension, or migration.
Flashing amber (1 Hz) = A predictive
failure alert has been received for this
drive. Replace the drive as soon as
possible.
Amber = Drive failure, link failure, or
mismatched configuration.
Off = The drive is offline, a spare, or not
configured as part of an array.
Component identification 6
Item Description Status
1
2
3
4
Hard drive LEDs
Drive locate mode
(UID LED is flashing)
UID button/LED Blue = UID LED is enabled from the UID
Internal Health LED Green = System health is good
GSI LED Amber = Enclosure requires service
Green = The drive has been selected by
a management application and it is
operating normally.
Flashing amber (1 Hz) = The drive is not
selected and is indicating a predictive
failure.
Flashing amber/green = The drive has
been selected by a management
application and is indicating a
predictive failure.
Amber = The drive might or might not be
selected and is indicating drive failure,
link failure, or mismatched
configuration.
Off = The drive is not selected.
button
Blue flashing = Item 1 is in locate mode
Off = UID LED is disabled
Off = System is off
check: I/O, fan and power supply LEDs,
and AC power cables to power supplies.
Off = Enclosure is functioning normally.
Rear panel components
The figure shows a maximum configuration. Your enclosure might appear differently, for example,
containing power supply or I/O module blanks, depending on the configuration that was ordered.
Item Description
1
Power supply 1
Component identification 7
Fan module 1 (Drawer 1)
Item Description
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
Power On/UID 2 status panel
Fan module 1 (Drawer 2)
Primary I/O module (Drawer 2)
SAS port 1 connector
SAS port 2 connector
Power supply 3
UID 1 status panel
Primary I/O module (Drawer 1)
SAS port 1 connector
SAS port 2 connector
SAS port 1 connector
SAS port 2 connector
Secondary I/O module (Drawer 1)
Fan module 2 (Drawer 1)
Power supply 4
SAS port 1 connector
SAS port 2 connector
Secondary I/O module (Drawer 2)
Fan module 2 (Drawer 2)
Power supply 2
Rear panel LEDs and buttons
Item Description Status
1
Power On/Standby button
and system power LED
Green = On
Amber = Standby (auxiliary power
present)
Off = Off
Component identification 8
Item Description Status
•
•
•
•
2
3
4
5
Internal Health LED Green = System health is good.
Off = System is off.
GSI LED* Amber = Enclosure requires service
check: I/O, fan and power supply LEDs,
and AC power cables to power supplies.
Off = Enclosure is functioning normally.
UID button/LED (Drawer 2) Blue = UID LED is enabled from the UID
button.
Blue flashing = System is in hard drive
locate mode or an enclosure firmware
update is in progress.
Off = UID LED is disabled.
Power supply LED Green = Power on and power supply
functioning properly
Off = One or more of the following
conditions exists:
System powered off
AC power unavailable
Power supply failed
Power supply exceeded current limit
6
7
8
9
System fan LED Green = Normal operation
Amber flashing = Fault
Off = Fan unseated from connector or
failed
I/O module LED Green = System activity
Amber = Fault
Off = Enclosure is powered off.
7-segment display* 1 = SES overall warning
2 = Temperature sensor warning
3 = Cooling fan warning
4 = Power supply warning
5 = Host GSI enabled
6 = I/O PIC upgrade needed
7 = Power supply PIC upgrade needed
8 = CPLD upgrade needed
9 = Standby heartbeat failure
10 = Remote I/O module heartbeat
failure
11 = Enclosure thermal shutdown
imminent
12 = Enclosure thermal shutdown
occurred
13 = Enclosure management bus failure,
false fan failures may occur
14 = Signal integrity errors detected
15 = Power supply PIC communications
error
16 = Unsupported backplane detected
UID button/LED (Drawer 1) Blue = UID LED is enabled from the UID
button.
Blue flashing = System is in hard drive
locate mode or an enclosure firmware
update is in progress.
Component identification 9
Item Description Status
* If the GSI is amber, the system needs service. Activate the associated drawer UID button to view any GSI error codes
on the rear display.
Off = UID LED is disabled.
Device bay ID numbers
Hard drive LEDs
Item Description
1
2
Fault/UID LED (amber/blue)
Online LED (green)
Component identification 10
Hard drive LED combinations
Online/activity
LED (green)
On, off, or flashing
On, off, or flashing
On
On
Flashing regularly
(1 Hz)
Flashing regularly
(1 Hz)
Flashing irregularly
Flashing irregularly
Off
Off
Off
Fault/UID LED
Interpretation
(amber/blue)
Alternating amber
and blue
Steadily blue The drive is operating normally, and it has been selected by a
Amber, flashing
regularly (1 Hz)
Off The drive is online, but it is not currently active.
Amber, flashing
regularly (1 Hz)
Off Do not remove the drive. Removing a drive may terminate the
Amber, flashing
regularly (1 Hz)
Off The drive is active and it is operating normally.
Steadily amber A critical fault condition has been identified for this drive and the
Amber, flashing
regularly (1 Hz)
Off The drive is offline, a spare, or not configured as part of an array.
The drive has failed, or a predictive failure alert has been received
for this drive; it also has been selected by a management
application.
management application.
A predictive failure alert has been received for this drive.
Replace the drive as soon as possible.
Do not remove the drive. Removing a drive may terminate the
current operation and cause data loss.
The drive is part of an array that is undergoing capacity expansion
or a stripe size migration, but a predictive failure alert has been
received for this drive. To minimize the risk of data loss, do not
replace the drive until the expansion or migration is complete.
current operation and cause data loss.
The drive is rebuilding, or it is part of an array that is undergoing
array expansion, logical drive extension, a stripe size migration,
or RAID migration.
The drive is active, but a predictive failure alert has been received
for this drive. Replace the drive as soon as possible.
controller has placed it offline. Replace the drive as soon as
possible.
A predictive failure alert has been received for this drive. Replace
the drive as soon as possible.
Component identification 11
Operations
Important Safety Information
Before installing this product, read the Important Safety Information document provided.
Firmware update
Before configuring and using the D6000, be sure that the D6000 and all other devices in the SAS fabric are
running the latest compatible versions of firmware.
The D6000 can be installed in a variety of deployments, each of which uses an updating method specific to
the deployment:
• If the D6000 is directly connected to a Smart Array controller installed in a rack-mounted server, update
the D6000 firmware using a downloaded Smart Component. For more information about Smart
Components, see Smart Components for ROM Flash.
• If the D6000 is connected to a SAS BL Switch as part of a BladeSystem solution, update the D6000
firmware using downloaded firmware image files and the HP 6G Virtual SAS Manager software
embedded in the SAS BL Switch. For more information about updating firmware using the HP 6G Virtual
SAS Manager, see the HP 6G Virtual SAS Manager User Guide, available on the 6Gb SAS BL Switch
website HP website (http://www.hp.com/go/6gbsasbl).
• If the D6000 is connected to a SAS BL Switch as part of an HP IBRIX X9000 solution, update the D6000
firmware using the solution's Firmware Management Tool. For more information about these
environments, see the user documents on HP website (http://www.hp.com/go/x9000). (The HP IBRIX
X9000 solution family will be rebranded in late 2012. At that time, product and deliverable names will
be updated to include the new branding.)
The new D6000 firmware activates only after the D6000 is reset from a software tool or manually power
cycled.
Powering up
Observe the following guidelines before powering up the D6000:
• Always install all components of the D6000.
• Install hard drives in the D6000 so the connected host controllers can identify and configure them at
power up.
• Always power up the D6000 first, and then the server.
To power up the D6000:
1. Complete server hardware installation and cabling. For more information, see the server
documentation.
2. Connect the SAS cables and power cords to the D6000.
Operations 12
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