HP (Hewlett-Packard) D5300 User Manual

HP Photosmart D5300 series

Basics Guide

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1 HP Photosmart overview

The HP Photosmart at a glance.................................................................................................2

Control panel features................................................................................................................3

Find more information.................................................................................................................4

Load paper.................................................................................................................................4

Avoid paper jams........................................................................................................................6

Print directly onto a CD/DVD......................................................................................................7

Print up to 13 x 18 cm (5 x 7 inch) photos..................................................................................8

Replace the print cartridges......................................................................................................10

2 Troubleshooting and support

Uninstall and reinstall the software...........................................................................................14

Hardware setup troubleshooting...............................................................................................14

Clear paper jams......................................................................................................................17

CD/DVD print troubleshooting..................................................................................................18

Print cartridge troubleshooting..................................................................................................21

Support process.......................................................................................................................22

3 Technical information

System requirements................................................................................................................23

Product specifications...............................................................................................................23

Print cartridge yield...................................................................................................................23

Regulatory notices....................................................................................................................24

Warranty...................................................................................................................................25

Contents

1 HP Photosmart overview

Use the HP Photosmart to print photos from a memory card or label your CD/DVDs by printing directly on the surface of printable CD/DVD discs. The Two-sided printing accessory included with the HP Photosmart lets you print on both sides of the page, so you can print brochures and booklets, or just save paper. You can access many HP Photosmart functions directly from the control panel, without turning on your computer.

NOTE: This guide introduces basic operations and troubleshooting, as well as

provides information for contacting HP support and ordering supplies.

The onscreen Help details the full range of features and functions, including use of the HP Photosmart software that came with the HP Photosmart.

HP Photosmart overview

The HP Photosmart at a glance

Label Description

1 Color graphics display (also referred to as the

2 Control panel

3 Memory card slots and Photo light

4 Output tray

5 Paper tray extender (also referred to as the tray

6 CD/DVD holder storage

7 CD/DVD holder

8 Main input tray (also referred to as the input tray)

9 Photo tray

2 HP Photosmart overview

display)

extender)

(continued)

Label Description

10 CD/DVD tray

11 Print cartridge door

12 Two-sided printing accessory

13 Rear USB port

14 Power connection

* Use only with the power adapter supplied by HP.

Control panel features

The following diagram and related table provide a quick reference to the HP Photosmart control panel features.

HP Photosmart overview

Label Icon Name and Description

1 Color graphics display (also referred to as the display): Shows photos on a memory

2 Attention light: Indicates a problem occurred. See the display for more information.

3 Left arrow: The left button returns to the previous display screen or photo on the

4 OK: Selects a photo for printing or selects a menu option.

5 Right arrow: The right button will navigate to the next display screen or photo on the

6 Print Photos: Prints the photos selected on your memory card. If no photos are

7 Photo Tray: Selects or deselects the Photo Tray for the next photo you print from a

card. Also shows status and error messages.

memory card.

currently selected, the HP Photosmart prints the photo currently showing on the display.

memory card. When the light is on, it means the photo tray is selected. When the light is off, the HP Photosmart prints on paper from the main input tray, rather than the photo tray.

Control panel features 3

Chapter 1

(continued)

Label Icon Name and Description

8 Red-Eye Removal: Turns the Red-Eye Removal feature On or Off. By default, this

9 Cancel: Stops the current operation and returns to the main screen.

10 On: Turns the HP Photosmart on or off. When the HP Photosmart is off, a minimal

feature is turned off. When the feature is turned on, the HP Photosmart automatically corrects red eye coloring in the photo currently shown on the display.

amount of power is still supplied to the device. You can further reduce power consumption by holding down the On button for 3 seconds. This will put the HP Photosmart in Standby/Off state. To completely remove power, turn the HP Photosmart off, and then unplug the power cord.

Find more information

A variety of resources, both printed and onscreen, provide information about setting up

HP Photosmart overview

and using the HP Photosmart.

• Setup Guide

The Setup Guide provides instructions for setting up the HP Photosmart and installing software. Make sure you follow the steps in the Setup Guide in order. If you have problems during setup, see Troubleshooting in the last section of the Setup Guide, or see “

Troubleshooting and support” on page 14 in this guide.

• Onscreen Help

The onscreen Help provides detailed instructions on features of the HP Photosmart that are not described in this Basics Guide, including features that are only available using the software you installed with the HP Photosmart.

•

www.hp.com/support

If you have Internet access, you can get help and support from the HP Web site. This Web site offers technical support, drivers, supplies, and ordering information.

Load paper

This section describes the procedure for loading different types and sizes of paper into the HP Photosmart for your printouts.

TIP: To help prevent rips, wrinkles, and curled or bent edges, store all paper flat in

a resealable bag. If the paper is not stored properly, extreme changes in temperature and humidity might result in curled paper that does not work well in the HP Photosmart.

To load full-size paper

1. Raise the output tray to load paper into the main input tray.

4 HP Photosmart overview

2. Slide the paper-width guide to its outermost position.

3. Tap a stack of paper on a flat surface to align the edges, and then check the paper

for the following:

• Make sure it is free of rips, dust, wrinkles, and curled or bent edges.

• Make sure all the paper in the stack is the same size and type.

4. Insert the stack of paper into the main input tray with the short edge forward and the

print side down. Slide the stack of paper forward until it stops.

HP Photosmart overview

CAUTION: Make sure that the HP Photosmart is idle and silent when you load

paper into the main input tray. If the HP Photosmart is servicing the print cartridges or otherwise engaged in a task, the paper stop inside the device might not be in place. You could push the paper too far forward, causing the HP Photosmart to eject blank pages.

TIP: If you are using letterhead, insert the top of the page first with the print side

down.

5. Slide the paper-width guide inward until it stops at the edge of the paper.

Do not overload the main input tray; make sure the stack of paper fits within the main input tray and is no higher than the top of the paper-width guide.

Load paper 5

Chapter 1

HP Photosmart overview

6. Lower the output tray. Pull the output tray extender towards you, as far as it will go.

NOTE: When you use legal-size paper, leave the tray extender closed.

To load up to 13 x 18 cm (5 x 7 inch) photo paper in the photo tray

1. Raise the photo tray lid to load photo paper in the photo tray.

2. Insert the stack of photo paper into the photo tray with the short edge forward and the

print side down. Slide the stack of photo paper forward until it stops. If the photo paper you are using has perforated tabs, load the photo paper so that the tabs are closest to you.

3. Slide the paper-width guide inward against the stack of photo paper until the guide

stops. Do not overload the photo tray; make sure the stack of photo paper fits within the photo tray and is no higher than the top of the paper-width guide.

4. Lower the photo tray lid.

Avoid paper jams

To help avoid paper jams, follow these guidelines.

• Remove printed papers from the output tray frequently.

• Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag.

• Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn.

• If you are printing labels, ensure that the label sheets are no more than two years old.

Labels on older sheets might peel off when the paper is pulled through the HP Photosmart, and cause paper jams.

• Do not combine different paper types and paper sizes in the input tray; the entire stack

of paper in the input tray must be the same size and type.

• Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure

the paper-width guide does not bend the paper in the input tray.

6 HP Photosmart overview

• Do not force paper too far forward in the input tray.

• Use paper types that are recommended for the HP Photosmart.

Print directly onto a CD/DVD

1. Use the software that came with the HP Photosmart to create a label and print it

directly on an inkjet printable CD/DVD.

2. When prompted, carefully remove the CD/DVD holder that came with the

HP Photosmart. The CD/DVD holder is stored below the main input tray.

3. Securely snap the inkjet printable media onto the CD/DVD holder with the printable

side up. The CD/DVD should be placed on the ring at the end of the holder with the arrows.

HP Photosmart overview

NOTE: If you are using a smaller-sized media, only then should you flip the CD/

DVD holder ring over the CD/DVD.

4. Lower the CD/DVD access door to access the CD/DVD tray.

The CD/DVD access door is located just below the control panel. When in its lowered position, the CD/DVD tray sits on top of the output tray.

Print directly onto a CD/DVD 7

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