HP (Hewlett-Packard) d510, d530 User Manual

HP Business

Desktops

June 2003

IT Support Help Tools

Table of Contents

d510/d530 Software Image Comparison Overview

2003 HP Compaq Business Desktop Products

Table of Contents ...................................................................................................... 1

Abstract.................................................................................................................... 2

Definition of Terms .................................................................................................... 2

Highlights ................................................................................................................. 2

d530 Pre-installed Operating Systems ...................................................................... 2

d530 Supported Operating Systems .......................................................................... 3

3rd Party Certified Operating Systems ........................................................................ 3

General Pre-installed Image Contents ........................................................................ 4

Microsoft Windows 2000 .......................................................................................... 5

Microsoft Windows XP .............................................................................................. 7

Microsoft Windows NT Workstation 4.0..................................................................... 9

Microsoft Windows 98 ............................................................................................ 10

Hardware Functionality and Software Enhancements....................................................... 10

OS/2...................................................................................................................... 11

Hardware Functionality and Software Enhancements....................................................... 11

Software Delivery ................................................................................................... 11

HP Support Software CD ................................................................................................ 11

HP Worldwide Web Site and Download Facility .............................................................. 11

Restore Plus!.................................................................................................................. 11

D510/D530 Software Image Comparison Overview

Abstract

Definition of Terms

The purpose of this white paper is to present both an overview of the preinstalled software

with operating system support and a brief description of major software components and features. This white paper covers the HP Compaq Business Desktop d530 models along with a software comparison to Compaq Evo D510 models.

This document is intended for HP personnel and customers who need information about the software provided on the HP Compaq Business Desktop d530 preinstall images.

Application Installer – This is an application provided by HP can be used to install software that is pre-loaded (not preinstalled) on the hard drive.

Preinstalled applications – Preinstalled applications are installed during the initial software unbundling, and are ready to use immediately.

Preloaded applications – Some applications from HP are loaded on the hard drive in an uninstalled state; you must install the application manually before you can use it. Application Installer provides a simple interface to the uninstalled applications. Note that some pre-loaded applications have their own install program. For example, Norton AntiVirus and HP ProtectTools are installed by selecting their shortcut icons from the START->PROGRAM menu.

Product family – A product family is defined as a set of form-factor types within a numerically-defined series. For example, the HP Compaq Business Desktop d530 Series consists of the d530 convertible minitower, d530 small form factor, and d530 ultra-slim desktop.

Highlights

d530 Pre-installed Operating Systems

Quick fixes – Sometimes called QFE’s, are important software updates provided by Microsoft. These are usually included in operating system images provided by HP.

Restore Plus! – This is the hard drive recovery media provided by HP on CD-ROM and used to allow a user to re-image the system back to its factory state.

Standalone service packs – Service packs are a large collection of QFE’s grouped together that provides a significant update, or service pack, to an existing Microsoft operating system.

Benefits of the new HP Compaq Business Desktop d530 preinstall image include:

 Support for all HP Compaq Business Desktop d530 models  Microsoft WHQL certified

Pre-installed operating systems include:

 Microsoft Windows 2000 Professional with Service Pack 3  Microsoft Windows XP Professional with Service Pack 1  Microsoft Windows XP Home with Service Pack 1

D510/D530 Software Image Comparison Overview

d530

The following operating systems are supported:

Supported Operating Systems

 Windows XP Home/Pro (Gold)  Windows 2000 SP1  Windows 2000 SP2  Windows NT 4 SP6a

Supported definition:

 Full HP testing  All HP software value add applications and drivers available (OS Dependant)  All drivers available (HP Web site/CD) within 30 days

New technologies may not be supported on older operating systems.

✎

Limited support is provided for the following operating systems:

 Windows 98SE  OS/2 Warp 4.0

Limited support definition:

 All drivers available for major subsystems, if not provided by OS, within 30 days (NIC,

audio, video, cold dock MultiBay devices)

 ROMPaq updates as needed  Functional test on representative configurations  Does not include delivery and support of HP/Compaq branded applications or utilities

and 3rd party user applications (i.e., DVD player)

 No support for USB devices other than basic keyboard and mouse (no Easy Access

Keyboard hot button support)

3rd Party Certified Operating Systems

New technologies may not be supported on older operating systems.

✎

OS/2 is not supported on legacy-free HP Compaq Business Desktop d530 ultra-

3rd Party certified operating systems include:

 Novell  Mandrake Linux  Turbolinux  Red Hat Linux  SuSE Linux

3rd Party Vendor Certification: Linux

 Hardware submitted to vendor for testing and certification  All drivers are OS dependent, not supplied by HP  Certification posted to Linux vendor site

slim desktop models.

D510/D530 Software Image Comparison Overview

3rd Party Vendor Certification: Novell

 Hardware submitted HP Research Park for testing and certification  Novel Certified and posted to their Web

General Pre-installed Image Contents

HP Compaq Business Desktops come standard with a factory-installed software image. The

image consists of a number of separate software components including the operating system and its associated components, drivers for the specific hardware devices included with the system (such as graphics, network interface cards, modems, etc.) and a small number of additional applications.

Quick fixes (QFEs) are also included with the image for any Microsoft operating system issues that HP identified as problems that might affect its customers. These QFEs will show up under the Add/Remove Programs applet in the Control Panel. Since most of these fixes are critical in nature, they will appear grayed out by design so they cannot be removed.

Standalone service packs may also be preloaded on some systems depending on the version of the integrated operating system and the timing and nature of the HP Compaq Business Desktop product introduction. Other software applications that are preloaded include optional business software. Examples of these types of applications include: Norton Anti-Virus, Altiris Deployment Solution Agents, Insight Management Agents, and HP Diagnostics for Windows. In addition, an HP internally-supported application called Application Installer provides a user interface to allow installation of these optional preloaded programs. (See page 2 for definition of preloaded applications.)

Following is a more detailed list of general software provided:

 Microsoft Windows Operating System Software:

 Windows XP Professional or Windows XP Home Edition or Windows 2000  Step By Step Interactive for Windows XP Home and Pro (For locales supported by

Microsoft)

 Direct X  Dot Net Framework for Windows XP  Microsoft-provided QFE’s  Quad Byte Supplement (for Simplified Chinese language only)  Windows XP Professional Multi User Interface Pack (for Eastern European and Thai

regions)

 Standalone Service Packs  USB 2.0 Supplement for Windows 2000

 Hardware/OEM specific drivers and files:

 Graphics  Network Interface Card  Audio  Modem  Wireless LAN  HP Monitor INF  Chipset INF  HP SLP Driver files for Windows XP  HP Online Crash Analysis File  HP Security Guest account fix

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