HP D3H53UT User Manual

HP 3115m Notebook PC HP 3125 Notebook PC

Maintenance and Service Guide

AMD, the AMD Arrow logo, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Second Edition: January 2013

First Edition: November 2011

Document Part Number: 667975-002

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

Table of contents

1 Product description ........................................................................................................................................ 1

2 External component identification ................................................................................................................ 5

Display .................................................................................................................................................. 5

Buttons ................................................................................................................................................. 7

Keys ..................................................................................................................................................... 9

Lights .................................................................................................................................................. 10

TouchPad ........................................................................................................................................... 11

Front ................................................................................................................................................... 11

Left side .............................................................................................................................................. 12

Right side ........................................................................................................................................... 13

Bottom ................................................................................................................................................ 14

3 Illustrated parts catalog ............................................................................................................................... 15

Service tag and PCID label ................................................................................................................ 15

Service tag ......................................................................................................................... 15

PCID label .......................................................................................................................... 16

Computer major components ............................................................................................................. 17

Display assembly subcomponents ..................................................................................................... 20

Mass storage devices ......................................................................................................................... 22

Miscellaneous parts ............................................................................................................................ 23

Sequential part number listing ............................................................................................................ 23

4 Removal and replacement procedures ....................................................................................................... 26

Preliminary replacement requirements ............................................................................................... 26

Tools required .................................................................................................................... 26

Service considerations ....................................................................................................... 26

Plastic parts ....................................................................................................... 26

Cables and connectors ..................................................................................... 26

Drive handling ................................................................................................... 27

Grounding guidelines ......................................................................................................... 27

Electrostatic discharge damage ........................................................................ 27

Packaging and transporting guidelines ............................................. 29

Component replacement procedures ................................................................................................. 31

Service tag ......................................................................................................................... 31

Computer feet .................................................................................................................... 32

Battery ............................................................................................................................... 33

SIM .................................................................................................................................... 34

Display panel ..................................................................................................................... 35

Webcamera module ........................................................................................................... 36

WLAN module .................................................................................................................... 38

WWAN module .................................................................................................................. 41

RTC battery ....................................................................................................................... 43

Hard drive .......................................................................................................................... 45

Memory module ................................................................................................................. 47

Keyboard ........................................................................................................................... 48

Display assembly ............................................................................................................... 52

Top cover ........................................................................................................................... 56

Speakers ............................................................................................................................ 58

TouchPad button board ..................................................................................................... 60

System board ..................................................................................................................... 61

Power connector cable ...................................................................................................... 63

Fan ..................................................................................................................................... 64

Heat sink ............................................................................................................................ 66

5 Computer Setup (BIOS) and Advanced System Diagnostics in Windows 7 ........................................... 68

Using Computer Setup ....................................................................................................................... 68

Starting Computer Setup ................................................................................................... 68

Navigating and selecting in Computer Setup ..................................................................... 68

Restoring factory settings in Computer Setup ................................................................... 69

Updating the BIOS ............................................................................................................. 70

Determining the BIOS version ........................................................................... 70

Downloading a BIOS update ............................................................................. 70

Using Advanced System Diagnostics ................................................................................................. 71

6 Computer Setup (BIOS) and Advanced System Diagnostics in Windows 8 ........................................... 73

Using Computer Setup ....................................................................................................................... 73

Starting Computer Setup ................................................................................................... 73

Navigating and selecting in Computer Setup ..................................................................... 73

Restoring factory settings in Computer Setup ................................................................... 74

Updating the BIOS ............................................................................................................. 75

Determining the BIOS version ........................................................................... 75

Downloading a BIOS update ............................................................................. 75

Using Advanced System Diagnostics ................................................................................................. 76

7 Specifications ................................................................................................................................................ 78

Computer specifications ..................................................................................................................... 78

11.6-inch display specifications .......................................................................................................... 79

Hard drive specifications .................................................................................................................... 80

8 Backup and recovery in Windows 7 ............................................................................................................ 81

Creating recovery media with HP Recovery Disc Creator .................................................................. 82

Creating recovery media .................................................................................................... 82

Backing up your information ............................................................................................................... 82

Performing a system recovery ............................................................................................................ 83

Using the Windows recovery tools ..................................................................................... 83

Using f11 recovery tools .................................................................................................... 84

Using a Windows 7 operating system DVD (purchased separately) ................................. 85

9 Backup and recovery in Windows 8 ............................................................................................................ 86

Backing up your information ............................................................................................................... 86

Performing a system recovery ............................................................................................................ 87

Using the Windows recovery tools ..................................................................................... 87

Using f11 recovery tools .................................................................................................... 88

Using Windows 8 operating system media (purchased separately) .................................. 88

Using Windows Refresh for quick and easy recovery ....................................................... 89

Remove everything and reinstall Windows ........................................................................ 89

Using HP Software Setup .................................................................................................. 90

10 Power cord set requirements .................................................................................................................... 91

Requirements for all countries ............................................................................................................ 91

Requirements for specific countries and regions ............................................................................... 92

11 Recycling ..................................................................................................................................................... 94

Index ................................................................................................................................................................... 95

vii

1 Product description

Category Description HP

Product Name HP 3125 Notebook PC √

HP 3115m Notebook PC √

3115mHP3125

Processors AMD® E450 1.65-GHz processor (1.0-MB L2 cache, 1333-MHz, dual core, 18

AMD E300 1.30-GHz processor (1.0-MB L2 cache, 1066-MHz, dual core, 18 W) √

AMD E2-2000, 1.75 GHz processor (1.0 MB L2 cache, 1333-MHz, dual core 18W) √

AMD E1-1500, 1.48 GHz processor (1.0 MB L2 cache, 1066-MHz, dual core 18W) √

Chipset AMD A50M fusion controller hub (FCH) √

AMD A68M fusion controller hub (FCH) √

Graphics AMD Radeon™ HD 6320 discrete-class graphics on computer models equipped

with an AMD E450 1.65-GHz processor

AMD Radeon HD 6310 discrete-class graphics on computer models equipped

with an AMD E300 1.00-GHz processor

AMD Radeon HD 7340 discrete-class graphics on computer models equipped

with an AMD E2-2000 processor

AMD Radeon HD 7310 discrete-class graphics on computer models equipped

with an AMD E1-1500 processor

Support for Blu-ray playback with HD decode and DX11 support √√

Panel 11.6-in, high-definition (HD), light-emitting diode (LED), BrightView (1366×768)

display; typical brightness: 200 nits

√

√√

All display assemblies include 2 wireless local area network

(WLAN) antenna cables

Supports 16:9 wide aspect ratio √√

Support for non-flush glass panel cover (non-PMMA) √√

Select computer model display assemblies include 2 wireless wide area network

(WWAN) antenna cables

Memory Two customer-accessible/upgradable memory module slots √√

DDR3-1333-MHz single channel support (downgrade to DDR3-1066-MHz for the

E300 APU and E1-1500 APU)

√√

Category Description HP

3115mHP3125

Supports up to 4096 GB of system RAM √√

Supports the following configurations:

● 4096-MB total system memory (4096×1 or 2048×2)

2048-MB total system memory (2048×1)

●

Supports the following configurations:

4096-MB total system memory (4096×1 or 2048×2)

●

Hard drives Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in)

Customer-accessible √√

Serial ATA (SATA) √√

Supports Accelerometer hard drive protection √√

Supports the following hard drives:

Supports the following mSATA solid-state drives:

thicknesses

500-GB, 5400-rpm, 7.0-mm

●

320-GB, 5400-rpm, 7.0-mm

●

● 160-GB solid-state drive

● 128-GB solid-state drive

√

√√

√

Optical drive External USB optical drive (computer USB ports support 2A current) √√

SATA √√

12.7mm tray load √√

Supports the following external optical drives:

● Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive

●

Audio and video Single digital microphone √√

Beats Audio with Beats logo (support Beats hotkey [fn+b]) √√

Two integrated stereo speakers √√

HP TrueVision high-definition webcam (fixed, no tilt, 1280×800 by 30 frames per

Ethernet Integrated Gigabit network interface card (NIC), PCIE interface √√

Wireless Integrated WLAN options by way of wireless module √√

Two WLAN antennas built into display assembly √√

Supports a Ralink 3592BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS

Supports Intel Centrino® Advanced-N 6230 WLAN module √

second)

Combo Adapter WLAN module

√√

√

Intel Centrino Advanced-N 6235 √

2 Chapter 1 Product description

Category Description HP

3115mHP3125

Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter √

Integrated WWAN options by way of wireless module √

Two WWAN antennas built into display assembly (select models only) √

Supports the HP hs2340 HSPA+ Mobile Broadband Module √

External media card

HP Multi-Format Digital Media Reader supports the following digital card formats:

Subscriber identity module (SIM) slot (populated with WWAN; toolless user

Ports

Push-push insertion/removal √√

● MultiMediaCard

Secure Digital (SD) Card

●

Secure Digital High-Capacity (SDHC) Card

●

● Secure Digital Extended Capacity (SDxC) Card

accessible)

3-pin AC power

●

● Audio-in (mono microphone), supports jack detection

Audio-out (stereo headphone), supports jack detection

●

HDMI version 1.3b supporting 1080p, 1920 ×1080 @ 60Hz

●

● RJ-45 (Ethernet, includes link and activity lights)

USB 2.0 (3 ports)

●

VGA (Dsub 15 pin) supporting 2048×1536 external resolution @ 60 Hz, hot

●

plug and unplug and auto-detection for correct output to wide-aspect vs. standard aspect video

√√

Keyboard/pointing devices

TouchPad with multi-touch gestures √√

Taps enabled as default √√

Power requirements

Supports a 6-cell, 55-Whr, 2.55-Ah Li-ion battery √√

Security Security cable slot √√

Operating system Preinstalled:

97% Duracoat, island-style keyboard, no spill-resistance (in charcoal and linen white finishes)

Supports a 65-W PFC RC V 3-wire HP Smart AC adapter √√

● Windows 7 Home Basic (64- and 32-bit)

Windows 7 Home Premium (64- and 32-bit)

●

Windows 7 Professional (64- and 32-bit)

●

● Windows 7 Starter 32-bit (only on computer models equipped with 2-GB

memory)

√√

√

Category Description HP

3115mHP3125

Preinstalled:

Windows 8 Professional 64-bit

●

Windows 8 Multi-language (ML) 64-bit

●

● Windows 8 Emerging Markets (EM) 64-bit

FreeDos

●

Serviceability End-user replaceable parts:

AC adapter

●

Battery

●

● Hard drive

Memory modules

●

SIM (HP 3115m models only)

●

● Solid-state drive

● WLAN module

WWAN module (HP 3115m models only)

●

√

√√

4 Chapter 1 Product description

2 External component identification

Display

Item Component Description

(1) Internal display switch Turns off the display or initiates Sleep if the display is

(2) WLAN antennas (2)* Send and receive wireless signals to communicate

(3) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate

(4) Internal microphone Records sound.

closed while the power is on.

NOTE: The display switch is not visible from the

outside of the computer.

with WLANs.

with WWANs.

Display 5

Item Component Description

(5) Webcam Records video and captures still photographs.

To use the webcam in Windows 7, select Start > All Programs > CyberLink and Chat > CyberLink YouCam.

To use the webcam in Windows 8, from the Start screen, type cyberlink, and then select CyberLink

YouCam from the list of apps.

(6) Webcam light On: The webcam is in use.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

6 Chapter 2 External component identification

Buttons

Buttons 7

Item Component Description

(1) Power button

(2) QuickWeb button (Windows 7; select

models only)

Web browser button (Windows 8)

When the computer is off, press the button to turn

●

on the computer.

● When the computer is on, press the button briefly

to initiate Sleep.

When the computer is in the Sleep state, press the

●

button briefly to exit Sleep.

When the computer is in Hibernation, press the

●

button briefly to exit Hibernation.

If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings:

In Windows 7, select Start > Control Panel >

●

System and Security > Power Options.

In Windows 8, from the Start screen, type power

●

options. Click Settings, and then select Power Options from the options displayed

When the computer is off or in Hibernation, press

●

the button to open HP QuickWeb.

When the computer is in Microsoft Windows, press

●

the button to open the default Web browser.

● When the computer is in HP QuickWeb, press the

button to open the Web browser.

QuickWeb allows you to browse the Internet, communicate with others using Skype, and explore other HP QuickWeb programs. When the computer is off or in Hibernation, you can press the QuickWeb button to access these features without waiting for the operating system to start.

NOTE: For more information, refer to the HP

QuickWeb software Help. If your computer does not have HP QuickWeb software, the button does not start QuickWeb or perform any action or function in QuickWeb.

8 Chapter 2 External component identification

Keys

Item Component Description

(1) esc key Displays system information when pressed in

(2) fn key Displays system information when pressed in

(3) Windows logo key Windows 7: Displays the Windows Start menu.

(4) Windows applications key Windows 7: Displays a shortcut menu for items beneath

(5) Action keys Execute frequently used system functions.

combination with the fn key.

combination with the esc key.

Windows 8: Displays the Start screen.

NOTE: Pressing the Windows logo key again will

return you to the previous screen.

the cursor.

Windows 8: Displays options for a selected object.

Keys 9

Lights

Item Component Description

(1) Power light

(2) Mute light ● Amber: Computer sound is off.

(3) Wireless light ● White: An integrated wireless device, such as a

(4) Caps lock light On: Caps lock is on.

(5) TouchPad light ● On: The TouchPad is on.

White: The computer is on.

●

● Blinking white: The computer is in the Sleep state.

Off: The computer is off or in Hibernation.

●

Off: Computer sound is on.

●

WLAN device and/or a Bluetooth device, is on.

Amber: All wireless devices are off.

●

Off: The TouchPad is off.

●

10 Chapter 2 External component identification

TouchPad

Item Component Description

Front

(1) TouchPad light

(2) TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap the

(3) TouchPad zone Moves the pointer and selects or activates items on

(4) TouchPad left button Functions like the left button on an external mouse.

(5) TouchPad right button Functions like the right button on an external mouse.

Component Description

Speakers (2) Produce sound.

On: The TouchPad is off.

●

● Off: The TouchPad is on.

TouchPad on/off button to turn the TouchPad on and off.

the screen.

TouchPad 11

Left side

Item Component Description

(1) Power connector Connects an AC adapter.

(2) Battery light

(3) Security cable slot Attaches an optional security cable to the computer.

(4) Vent Enables airflow to cool internal components.

(5) Hard drive light ● Blinking white: The hard drive is being accessed.

White: The computer is connected to external

●

power. If a battery installed, the battery is fully charged.

● Amber: The computer is connected to external

power and the battery is charging.

● Off: The computer is not connected to

external power.

Blinking: The computer is in the Sleep state.

●

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being mishandled or stolen.

NOTE: The computer fan starts up automatically to

cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Amber: HP ProtectSmart Hard Drive Protection has

●

temporarily parked the hard drive.

NOTE: For information on HP ProtectSmart Hard

Drive Protection, refer to the HP Notebook Reference Guide.

(6) HDMI port (select models only) Connects an optional video or audio device, such as a

(7) USB port (2) Connects an optional USB device.

12 Chapter 2 External component identification

high-definition television, or any compatible digital or audio component.

Right side

Item Component Description

(1) Digital Media Slot Supports the following digital card formats:

MultiMediaCard

●

SD Card

●

● Secure Digital High-Capacity (SDHC) Card

Secure Digital Extended Capacity (SDxC) Card

●

(2) Audio-out (headphone) jack Produce sound when connected to optional powered

(3) Audio-in (microphone) jack Connects an optional computer headset microphone,

(4) USB 2.0 ports (2) Connect optional USB 2.0 devices.

(5) External monitor port Connects an external VGA monitor or projector.

(6) RJ-45 (network) jack Connects a network cable.

stereo speakers, headphones, ear buds, a headset, or television audio.

WARNING! To reduce the risk of personal injury,

adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices.

NOTE: When a device is connected to the jack, the

computer speakers are disabled.

stereo array microphone, or monaural microphone.

Right side 13

Bottom

Item Component Description

(1) Battery bay Holds the battery.

(2) SIM slot (select models only) Supports a wireless subscriber identity module (SIM).

The SIM slot is located inside the battery bay.

(3) Battery/service cover latch Releases the battery from the battery bay.

(4) Vent Enables airflow to cool internal components.

NOTE: The computer fan starts up automatically to

cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(5) Service cover Provides access to the hard drive bay, a memory

module slot, the SIM slot (select models only), the WLAN module, and the WWAN module (select models only).

14 Chapter 2 External component identification

3 Illustrated parts catalog

Service tag and PCID label

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.

Product name (1). This is the product name affixed to the front of the computer.

●

Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.

●

Part number/Product number (p/n) (3). This number provides specific information about the

●

product's hardware components. The part number helps a service technician to determine what components and parts are needed.

Warranty period (4). This number describes the duration (in years) of the warranty period for the

●

computer.

Model description (select models only) (5). This is the alphanumeric identifier used to locate

●

documents, drivers, and support for the computer.

Service tag and PCID label 15

PCID label

The PCID label provides the information required to properly reset the notebook firmware (BIOS) back to factory shipped specifications when replacing the system board. The label may have a different number of characters depending on the operating system on the computer.

Windows 8 models

Non-Windows 8 models

16 Chapter 3 Illustrated parts catalog

Computer major components

Computer major components 17

Item Component Spare part number

(1) Display assembly: The display assembly is spared at the subcomponent level only. For display assembly spare

part information, see

(2) Keyboard in charcoal finish (includes keyboard cable):

For use in HP 3115m models:

Display assembly subcomponents on page 20.

● For use in the United States 659500-001

For use in HP 3125 models:

● For use in Latin America 699028-161

(3) Top cover in charcoal finish (includes power button board and cable and TouchPad

(4) Speakers (includes cables) 659508-001

(5) TouchPad button board (includes cable) 664993-001

(6) System board (includes processor and replacement thermal material):

For use in HP 3115m models:

● AMD E450 processor and WWAN capability 659512-001

● AMD E300 processor without WWAN capability 659509-001

For use in Canada 659500-121

●

For use in Latin America 659500-161

●

For use in Canada 699028-DB1

●

For use in the United States 699028-001

●

659513-001

and TouchPad cable):

AMD E450 processor without WWAN capability 659511-001

●

AMD E300 processor and WWAN capability 659510-001

●

For use in HP 3125 models:

● AMD E2-2000 processor without WWAN capability with Windows 8 Standard 702958-501

● AMD E2-2000 processor with WWAN capability and with Windows 8 Standard 702959-501

● AMD E1-1500 processor with Windows 8 Professional 702960-601

(7) Power connector cable (includes bracket) 664995-001

(8) Heat sink (includes replacement thermal material) 664999-001

(9) Fan 665000-001

AMD E2-2000 processor without WWAN capability and without Windows 8 702958-001

●

AMD E2-2000 processor without WWAN capability with Windows 8 Professional 702958-601

●

AMD E2-2000 processor with WWAN capability without Windows 8 702959-001

●

AMD E2-2000 processor with WWAN capability and with Windows 8

●

Professional

AMD E1-1500 processor without Windows 8 702960-001

●

AMD E1-1500 processor with Windows 8 Standard 702960-501

●

18 Chapter 3 Illustrated parts catalog

702959-601

Item Component Spare part number

(10) Base enclosure (includes battery release latch) 659496-001

(11) RTC battery:

For use only on computer models with WWAN compatibility 664994-001

For use only on computer models without WWAN compatibility 599516-001

(12) Memory modules (2, PC3, 12800, 1600-MHz):

4 GB 641369-001

2 GB 652972-001

(13) WWAN module

HP hs2340 HSPA+ Mobile Broadband Module WWAN module, for use in HP 3115m

(14) WLAN modules

For use in HP 3115m models:

● Intel Centrino Advanced-N 6230 WLAN module (802.11a/b/g/n + Bluetooth) 636672-001

For use in HP 3125 models:

● Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter 690020-001

(15) Hard drive (does not include the hard drive bracket, connector cable, isolators, or screws. These components

500-GB, 5400-rpm, SATA, 7.0-mm 669299-001

320-GB, 7200-rpm, SATA, 7.0-mm (for use only in HP 3115m models) 634862-002

320-GB, 5400-rpm, SATA, 7.0-mm 645193-001

Solid-state drive (for use only in HP 3115m models)

160-GB solid-state drive 659933-001

128-GB solid-state drive 675097-001

models

Ralink 3592BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS Combo Adapter 630813-001

●

Intel Centrino Advanced-N 6235 670292-001

●

are included in the Hard Drive Hardware Kit, spare part number 664913-001):

632155-001

Hard Drive Hardware Kit (not illustrated, includes the hard drive bracket,

(16) Service cover in charcoal finish (includes two rubber feet and shielding): 659503-001

(17) Rubber Kit (includes two rear corner covers and two rubber feet) 664996-001

(18) 6-cell, 55-Whr, 2.55-Ah Li-ion battery 646757-001

connector cable, isolators, and screws)

NOTE: See

Kit information.

Mass storage devices on page 22 for more Hard Drive Hardware

664913-001

Computer major components 19

Display assembly subcomponents

Item Component Spare part number

(1) Display bezel (includes display lid switch magnet)

For use in 3115m models 669025-001

For use in 3125 models 714296-001

(2) Webcamera module 659516-001

Display Hinge Kit,includes: 659499-001

(3a) Left and right hinges

(3b) Left and right hinge brackets

20 Chapter 3 Illustrated parts catalog

Item Component Spare part number

(4) 11.6-in, LED, HD, BrightView SVA display panel 668353-001

(5) Display Cable Kit (includes display panel cable and webcamera module cable) 659498-001

(6) Wireless Antenna Kit (includes left and right WLAN antenna cables

and transceivers and left and right WWAN antenna cables and transceivers)

(7) Display enclosure (in charcoal finish):

For use with computer models equipped with WLAN only capability (includes WLAN

antenna cables and transceivers):

For use with computer models equipped with WLAN and WWAN capability (WLAN

antenna cables and transceivers and WWAN antenna cables and transceivers):

659492-001

659493-001

671685-001

Display assembly subcomponents 21

Mass storage devices

Item Component Spare part number

(1) Hard drive (does not include the hard drive bracket, connector cable, isolators, or screws):

500-GB, 5400-rpm, SATA, 7.0-mm 669299-001

320-GB, 7200-rpm, SATA, 7.0-mm (for use only in HP 3115m models) 634862-002

320-GB, 5400-rpm, SATA, 7.0-mm 645193-001

(2) Solid-state drive (for use only in HP 3115m models):

160-GB solid-state drive 659933-001

128-GB solid-state drive 675097-001

Hard Drive Hardware Kit, includes:

(3a) Hard drive bracket

(3b) Hard drive connector cable

(3c) Hard drive isolators

Screws (not illustrated)

22 Chapter 3 Illustrated parts catalog

Miscellaneous parts

Component Spare part number

65-W PFC RC V 3-wire HP Smart AC adapter 693711-001

HP lock:

HP keyed cable lock 626729-001

HP notebook combination lock 591699-001

HP USB optical mouse 434594-001

Power cord (3-pin, black, 1.83-m):

For use in Argentina 490371-D01

For use in Brazil 490371-202

For use in North America 490371-001

Screw Kit 659507-001

Sequential part number listing

Spare part number Description

434594-001 HP USB optical mouse

490371-001 Power cord for use in North America (3-pin, black, 1.83-m)

490371-202 Power cord for use in Brazil (3-pin, black, 1.83-m)

490371-D01 Power cord for use in Argentina (3-pin, black, 1.83-m)

591699-001 HP notebook combination lock

599516-001 RTC battery for use only with computer models without WWAN capability

626729-001 HP keyed cable lock

630813-001 Ralink 3592BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS Combo Adapter for use in HP

3115m models

632155-001 HP hs2340 HSPA+ Mobile Broadband Module for use in HP 3115m models

634862-002 320-GB, 7200-rpm hard drive only (does not include bracket, connector cable, isolators, or

636672-001 Intel Centrino Advanced-N 6230 WLAN module (802.11a/b/g/n + Bluetooth) for use in HP 3115m

641369-001 4-GB memory module (PC3, 12800, 1600-MHz)

645193-001 320-GB, 5400-rpm hard drive only (does not include bracket, connector cable, isolators, or

646757-001 6-cell, 55-Whr, 2.55-Ah Li-ion battery

screws; SATA, 7.0-mm; for use only in HP 3115m models)

models

screws; SATA, 7.0-mm)

652972-001 2-GB memory module (PC3, 12800, 1600-MHz)

659492-001 Wireless Antenna Kit (inclues WLAN and WWAN antenna cables and transceivers)

Miscellaneous parts 23

Spare part number Description

659493-001 Display enclosure for use with computer models equipped with WLAN only capability in charcoal

659496-001 Base enclosure (includes battery release latch)

659498-001 Display Cable Kit (includes display panel cable and webcamera module cable)

659499-001 Display Hinge Kit (includes left and right display hinges)

659500-001 Keyboard in charcoal finish for use in HP 3115m models in the United States (includes keyboard

659500-121 Keyboard in charcoal finish for use in HP 3115m models in Canada (includes keyboard cable)

659500-161 Keyboard in charcoal finish for use in HP 3115m models in Latin America (includes keyboard

659503-001 Service cover in charcoal finish (includes two rubber feet and shielding)

659507-001 Screw Kit

659508-001 Speaker Kit (includes left and right speakers and cable)

659509-001 System board for use only with computer models equipped with an AMD E300 processor but not

659510-001 System board for use only with computer models equipped with an AMD E300 processor and

659511-001 System board for use only with computer models equipped with an AMD E450 processor but not

finish (includes WLAN antenna cables and transceivers)

cable)

WWAN capability (includes processor and replacement thermal material)

659512-001 System board for use only with computer models equipped with an AMD E450 processor and

WWAN capability (includes processor and replacement thermal material)

659513-001 Top cover in charcoal finish (includes power button board and cable and TouchPad and

TouchPad cable)

659516-001 Webcamera module (includes double-sided adhesive)

659933-001 160-GB solid-state drive only (does not include bracket, connector cable, isolators, or screws; for

664913-001 Hard Drive Hardware Kit (includes bracket, connector cable, isolators, and screws)

664993-001 TouchPad button board (includes cable)

664994-001 RTC battery for use only with computer models with WWAN capability

664995-001 Power connector cable (includes bracket)

664996-001 Rubber Kit (includes two rear corner covers and two rubber feet)

664999-001 Heat sink (includes replacement thermal material)

665000-001 Fan

668353-001 11.6-in, LED, HD, BrightView SVA display panel

669025-001 Display bezel for use in HP 3115m models (includes display lid switch magnet)

669299-001 500-GB, 5400-rpm hard drive only (does not include bracket, connector cable, isolators, or

use only in HP 3115m models)

screws; SATA, 7.0-mm)

670292-001 Intel Centrino Advanced-N 6235

24 Chapter 3 Illustrated parts catalog

Spare part number Description

671685-001 Display enclosure for use with computer models equipped with WLAN and WWAN capability in

675097-001 128-GB solid-state drive only (does not include bracket, connector cable, isolators, or screws; for

690020-001 Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter

693711-001 HP Smart AC Adapter RC V 3-wire for use in all countries and regions except India

699028-001 Keyboard in charcoal finish for use in HP 3125 models in the United States

699028-161 Keyboard in charcoal finish for use in HP 3125 models Latin America

699028-DB1 Keyboard in charcoal finish for use in HP 3125 models in Canada

702958-001 System board for use in HP 3125 models with an AMD E2-2000 processor without WWAN

702958-501 System board for use in HP 3125 models with an AMD E2-2000 processor without WWAN

702958-601 System board for use in HP 3125 models with an AMD E2-2000 processor without WWAN

702959-001 System board for use in HP 3125 models with an AMD E2-2000 and WWAN capability without

702959-501 System board for use in HP 3125 models with an AMD E2-2000 and WWAN capability with

charcoal finish (includes WLAN antenna cables and transceivers and WWAN antenna cables and transceivers)

use only in HP 3115m models)

capability and without Windows 8

capability and with Windows 8 Standard

capability and with Windows 8 Professional

Windows 8

Windows 8 Standard

702959-601 System board for use in HP 3125 models with an AMD E2-2000 and WWAN capability with

Windows 8 Professional

702960-001 System board for use in HP 3125 models with an AMD E1-1500 processor without Windows 8

702960-501 System board for use in HP 3125 models with an AMD E1-1500 processor with Windows 8

702960-601 System board for use in HP 3125 models with an AMD E1-1500 processor with Windows 8

714296-001 Display bezel for use in HP 3125 models

Standard

Professional

Sequential part number listing 25

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

● Flat-bladed screwdriver

● Magnetic screwdriver

Phillips P0 and P1 screwdrivers

●

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.

Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

26 Chapter 4 Removal and replacement procedures

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to

the computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

Preliminary replacement requirements 27

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

28 Chapter 4 Removal and replacement procedures

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

● To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

Protect ESD-sensitive parts and assemblies with conductive or approved containers or

●

packaging.

● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or

●

nonconductive foam.

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that

●

mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

● Cover the workstation with approved static-shielding material.

Use a wrist strap connected to a properly grounded work surface and use properly grounded

●

tools and equipment.

● Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-

●

safe materials.

● Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids

and Styrofoam.

● Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle

these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

●

● Turn off power and input signals before inserting or removing connectors or test equipment.

Preliminary replacement requirements 29

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible

straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)

●

can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

● Conductive tabletop workstations with ground cords of one megohm resistance

● Static-dissipative tables or floor mats with hard ties to the ground

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

● Metal tote boxes

● Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastics Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

30 Chapter 4 Removal and replacement procedures

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 44 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. The battery must be removed to access the service tag. See

Battery on page 33 for battery removal procedures.

Item Component Description

(1) Product name This is the product name affixed to the front of

(2) Serial number (s/n) This is an alphanumeric identifier that is unique to

(3) Part number/Product number (p/n) This number provides specific information about the

the computer.

each product.

product’s hardware components. The part number helps a service technician determine what components and parts are needed.

Component replacement procedures 31

Item Component Description

(4) Warranty period This number describes the duration of the warranty

(5) Model description This is the alphanumeric identifier used to locate

Computer feet

The computer feet are adhesive-backed rubber pads. There are 2 oblong rubber feet that attach to the rear corner covers as indicated in the following illustration. These feet are available in the Rubber Kit, spare part number 664996-001.

period for the computer.

documents, drivers, and support for the computer.

32 Chapter 4 Removal and replacement procedures

Battery

Description Spare part number

6-cell, 55-Whr, 2.55-Ah Li-ion battery 646757-001

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

Remove the battery:

1. Slide the battery/service cover latch (1) to release the battery.

2. Pivot the front edge of the battery (2) up and back.

3. Remove the battery from the computer.

To insert the battery:

1. Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery

bay.

2. Pivot the front edge of the battery down into the battery bay until it is seated. (The battery

release latch will automatically lock into place.)

Component replacement procedures 33

SIM

NOTE: The SIM is provided by the end-user as a security measure for the WWAN module. The SIM

should be removed, placed into a static-dissipative container, and then replaced when the computer is reassembled.

Before removing the SIM, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Remove the SIM:

1. Press in on the SIM (1) to release it from the SIM slot.

2. Remove the SIM (2) from the SIM slot.

Battery on page 33).

Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated.

34 Chapter 4 Removal and replacement procedures

Display panel

Description Spare part number

11.6-in, LED, HD, BrightView SVA display panel 668353-001

Before removing the display panel, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service cover (see

Battery on page 33).

WLAN module on page 38).

Remove the display panel:

1. Turn the computer right-side up, with the front toward you.

2. Open the computer.

3. Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom edge (3) of

the display bezel until the bezel disengages from the display enclosure.

4. Remove the display bezel (4). The display bezel includes the display hinge covers and the lid

switch magnet and is available using spare part number 669025-001 for model HP 3115m and 714296-001 for model HP 3125.

5. Remove the four Phillips PM2.0×3.6 screws (1) that secure the display panel to the

display enclosure.

6. Swing the top edge of the display panel (2) forward until it rests on the keyboard.

Component replacement procedures 35

7. Detach the adhesive strip (3) that secures the display panel cable to the display panel.

8. Disconnect the display panel cable (4) from the display panel.

9. Remove the display panel.

Reverse this procedure to install the display bezel and panel.

Webcamera module

Description Spare part number

Webcamera module 659516-001

Before removing the webcamera module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the display bezel (see

6. Remove the display panel (see

Remove the webcamera module:

Battery on page 33).

Display panel on page 35).

1. Release the webcamera module (1) from the display enclosure. (The webcamera module is

attached to the display enclosure with double-sided tape)

36 Chapter 4 Removal and replacement procedures

2. Disconnect the webcamera module cable (2) from the webcamera module.

3. Remove the webcamera module.

Reverse this procedure to install the webcamera module.

Component replacement procedures 37

WLAN module

Description Spare part number

WLAN module for use in HP 3115m models:

Ralink 3592BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS Combo Adapter 630813-001

Intel Centrino Advanced-N 6230 WLAN module (802.11a/b/g/n + Bluetooth) 636672-001

WLAN module for use in HP 3125 models:

Intel Centrino Advanced-N 6235 670292-001

Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter 690020-001

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless

module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support.

Before removing the WLAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 33).

Remove the WLAN module:

1. Firmly slide and hold the battery/service cover latch (1) to the left to release the service cover,

and then slide the service cover (2) toward the front of the computer as far as it will slide.

38 Chapter 4 Removal and replacement procedures

2. Remove the service cover (3) by lifting it straight up.

3. Remove the service cover. The service cover is available using spare part number 659503-001.

4. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.

NOTE: The #1 WLAN antenna cable is connected to the WLAN module #1 terminal. The #2

WLAN antenna cable is connected to the WLAN module #2 terminal.

5. Remove the Phillips PM2.0×3.7 screw (2) that secures the WLAN module to the system board.

(The WLAN module tilts up.)

Component replacement procedures 39

6. Remove the WLAN module by pulling the module away from the slot at an angle (3).

NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion into the

memory module slot.

NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the

protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WLAN module.

40 Chapter 4 Removal and replacement procedures

WWAN module

NOTE: This section applies only to computer models equipped with an Intel processor.

Description Spare part number

HP hs2340 HSPA+ Mobile Broadband Module for use in HP 3115m models 632155-001

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless

Before removing the WWAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service cover (see

Battery on page 33).

WLAN module on page 38).

Remove the WWAN module:

1. Disconnect the WWAN antenna cables (1) from the terminals on the WWAN module.

NOTE: The red WLAN antenna cable is connected to the WWAN module #1 terminal. The blue

WWAN antenna cable is connected to the WWAN module #2 terminal.

2. Remove the Phillips PM2.0×3.7 screw (2) that secures the WWAN module to the system board.

(The WWAN module tilts up.)

Component replacement procedures 41

3. Remove the WWAN module by pulling the module away from the slot at an angle (3).

NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion into the

memory module slot.

NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the

protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WWAN module.

42 Chapter 4 Removal and replacement procedures

RTC battery

Description Spare part number

For use only on computer models with WWAN compatibility 664994-001

For use only on computer models without WWAN compatibility 599516-001

Before removing the RTC battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service cover (see

Battery on page 33).

WLAN module on page 38).

Remove the RTC battery:

NOTE: Steps 1 and 2 apply to computer models with WWAN capability. See step 3 for RTC battery

removal information on computer models without WLAN capability.

1. Disconnect the RTC battery cable (1) from the system board.

2. Remove the RTC battery (2). (The RTC battery is attached to the system board with double-

sided tape.)

Reverse this procedure to install the RTC battery on a computer model with WWAN capability.

NOTE: Step 3 applies to computer models without WLAN capability. See steps 1 and 2 for

RTC battery removal information on computer models with WWAN capability.

Component replacement procedures 43

3. Use a thin, non-conductive tool to remove the RTC battery from the socket on the system board.

Reverse this procedure to install the RTC battery on computer models with WLAN capability. When installing the RTC battery, make sure the “+” sign faces up.

44 Chapter 4 Removal and replacement procedures

Hard drive

NOTE: The hard drive spare part kit does not include the hard drive bracket, connector cable,

isolators, or screws. These components are included in the Hard Drive Hardware Kit, spare part number 664913-001.

Description Spare part number

Hard drives:

500-GB, 5400-rpm, SATA, 7.0-mm 669299-001

320-GB, 7200-rpm, SATA, 7.0-mm (for use only in HP 3115m models) 634862-002

320-GB, 5400-rpm, SATA, 7.0-mm 645193-001

Solid-state drives (for use only in HP 3115m models):

160-GB solid-state drive 659933-001

128-GB solid-state drive 675097-001

Before removing the hard drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service cover (see

Battery on page 33).

WLAN module on page 38).

Remove the hard drive:

1. Disconnect the hard drive connector cable (1) from the system board.

2. Remove the Phillips PM2.5×5.7 screw (2) that secures the hard drive to the computer.

3. Use the tab (3) on the hard drive bracket to lift the left side of the hard drive until it rests at

an angle.

Component replacement procedures 45

4. Slide the hard drive (4) up and to left at an angle and out of the hard drive bay.

5. If it is necessary to replace the connector cable (1), the screws (2), the bracket (3), or the

isolators (4), remove and replace the components. The bracket, connector cable, isolators, and screws are available in the Hard Drive Hardware Kit, spare part number 664913-001.

Reverse this procedure to reassemble and install the hard drive.

46 Chapter 4 Removal and replacement procedures

Memory module

Description Spare part number

4-GB memory module (PC3, 12800, 1600-MHz) 641369-001

2-GB memory module (PC3, 12800, 1600-MHz) 652972-001

Before removing a memory module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service cover (see

Battery on page 33).

WLAN module on page 38).

Remove the memory module:

1. Spread the retaining tabs (1) on each side of the memory module slot to release the

memory module. (The memory module tilts up.)

CAUTION: To prevent damage to the memory module, hold it by the edges only. Do not touch

the components on the memory module.

2. Remove the memory module (2) by pulling it away from the slot at an angle.

Reverse this procedure to install a memory module.

Component replacement procedures 47

Keyboard

NOTE: The keyboard spare part kit includes a keyboard cable.

For use in country or region: Spare part number: For use in country or region: Spare part number:

Keyboard in charcoal finish for use in HP 3115m models:

Canada 659500-121 Latin America 659500-161

Tthe United States 659500-001

Keyboard in charcoal finish for use in HP 3125 models:

The United States 699028-001 Latin America 699028-161

Canada 699028-DB1

Before removing the keyboard, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

the computer on, and then shut it down through the operating system.

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service cover (see

Battery on page 33).

WLAN module on page 38).

Remove the keyboard:

1. Remove the two rubber feet (1) that are attached to the rear corner covers. The rubber feet are

attached to the rear corner covers by double-sided tape and are included in the Rubber Kit, spare part number 664996-001.

2. Remove the two Phillips PM2.0×5.7 screws (2) that secure the rear corner covers to the

computer.

48 Chapter 4 Removal and replacement procedures

3. Remove the rear corner covers (3). The rear corner covers are included in the Rubber Kit, spare

part number 664996-001.

4. Remove the three Phillips PM2.0×5.7 screws that secure the keyboard to the computer.

5. Rest and secure the computer on its right side.

6. Partially open the computer.

Component replacement procedures 49

7. Insert a screwdriver or similar thin tool into the keyboard release opening, and then press on the

back of the keyboard until the keyboard disengages from the computer.

8. Turn the computer right-side up with the front toward you.

9. Lift the rear edge of the keyboard (1), and then swing the keyboard up and forward until it rests

upside down on the palm rest.

10. Release the zero insertion force (ZIF) connector (2) to which the keyboard cable is attached, and

then disconnect the keyboard cable (3) from the system board.

50 Chapter 4 Removal and replacement procedures

11. Remove the keyboard (3).

Reverse this procedure to install the keyboard.

Component replacement procedures 51

Display assembly

NOTE: The display assembly subcomponents are spared as individual components.

Before removing the display assembly subcomponents, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service cover (see

6. Remove the rear covers (see

Remove the display assembly subcomponents:

1. Release the wireless antenna cables (1) from the clips (2) and routing channel built into the

base enclosure.

2. Disconnect the display panel cable (3) from the system board.

3. Release the display panel cable (4) from the clip built into the base enclosure.

Battery on page 33).

WLAN module on page 38).

Keyboard on page 48).

4. Remove the two Phillips PM2.0×5.7 screws (1) that secure the display assembly to the

computer.

52 Chapter 4 Removal and replacement procedures

5. Remove the display assembly (2).

NOTE: See Display panel on page 35 and Webcamera module on page 36 for display bezel,

display panel, and webcamera module removal procedures.

6. If it is necessary to replace the hinges:

a. Remove the display assembly.

b. Remove the display bezel.

c. Remove the display panel.

d. Remove the four Phillips PM2.0×4.2 (1) screws that secure the hinges to the

display enclosure.

Component replacement procedures 53

e. Remove the hinges (2). The hinges are available in the Display Hinge Kit, spare part

number 659499-001.

7. If it is necessary to replace the display panel cable:

a. Remove the display assembly.

b. Remove the display bezel.

c. Remove the display panel.

d. Remove the left display hinge.

e. Release the webcamera cable (1) from the display enclosure. (The webcamera cable is

attached to the display enclosure with double-sided tape.)

f. Release the display panel cable from the clip (2) built into the display enclosure near the

left display hinge area.

54 Chapter 4 Removal and replacement procedures

g. Remove the display panel cable (3). The display panel cable is available in the Display

Cable Kit, spare part number 659498-001.

8. If it is necessary to replace the wireless antenna cables and transceivers:

a. Remove the display assembly.

b. Remove the display bezel.

c. Remove the display panel.

d. Remove the display hinges.

e. Remove the Phillips PM2.0×4.2 screw (1) that secures the right enclosure bracket to the

display enclosure.

f. Remove the left and right enclosure brackets (2). The left and right display enclosure

brackets are included in the Display Hinge Kit, spare part number 659499-001.

g. Release the wireless antenna cables (3) from the clips (4) and routing channels built into

the display enclosure.

h. Detach the WLAN transceivers (5) from the display enclosure. (The transceivers are

attached to the display enclosure with double-sided tape.)

Component replacement procedures 55

i. Remove the wireless antenna cables and transceivers (6). The WLAN antenna are

available in the Wireless Antenna Kit, spare part number 659492-001.

Reverse this procedure to reassemble and install the display assembly.

Top cover

Description Spare part number

Top cover in charcoal finish (includes power button board and cable and TouchPad and TouchPad cable)

Before removing the top cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

4. Remove the battery (see

5. Remove the service cover (see

6. Remove the keyboard (see

7. Remove the display assembly (see

When replacing the top cover, be sure that the TouchPad button board and cable (see

button board on page 60) and speakers (see Speakers on page 58) are removed from the

defective top cover and installed on the replacement top cover.

659513-001

the computer on, and then shut it down through the operating system.

and then unplugging the AC adapter from the computer.

Battery on page 33).

WLAN module on page 38).

Keyboard on page 48).

Display assembly on page 52).

TouchPad

56 Chapter 4 Removal and replacement procedures

Remove the top cover:

1. Close the computer.

2. Turn the computer upside down, with the front toward you.

3. Remove the seven Phillips PM2.5×7.0 screws that secure the top cover to the computer.

4. Turn the computer right-side up, with the front toward you.

5. Open the computer.

6. Disconnect the following cables from the system board:

(1) Power button board cable

(2) TouchPad button board cable

(3) Speaker cable

Component replacement procedures 57

7. Remove the four Phillips PM2.5×7.0 screws that secure the top cover to the computer.

8. Lift the rear edge of the top cover (1) until the left and right sides disengage from the

base enclosure.

9. Remove the top cover (2).

Reverse this procedure to install the top cover.

Speakers

Description Spare part number

Speaker Kit (includes left and right speakers and cable) 659508-001

Before removing the speakers, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

58 Chapter 4 Removal and replacement procedures

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

a. Service cover (see

b. Keyboard (see

c. Top cover (see

Battery on page 33), and then remove the following components:

WLAN module on page 38)

Keyboard on page 48)

Top cover on page 56)

Remove the speakers:

1. Turn the top cover upside down, with the front edge toward you.

2. Release the speaker cables from the clips built into the TouchPad (1) and top cover (2).

3. Release the speakers from the clips (3) built into the top cover.

4. Remove the speakers and cables (4).

Reverse this procedure to install the speakers.

Component replacement procedures 59

TouchPad button board

Description Spare part number

TouchPad button board (includes cable) 664993-001

Before removing the TouchPad button board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

a. Service cover (see

b. Keyboard (see

c. Top cover (see

Battery on page 33), and then remove the following components:

WLAN module on page 38)

Keyboard on page 48)

Top cover on page 56)

Remove the TouchPad button board and cable:

1. Turn the top cover upside down, with the front edge toward you.

2. Release the ZIF connector to which the TouchPad cable is attached, and then disconnect the

TouchPad cable (1) from the TouchPad button board.

3. Remove the two Phillips PM2.0×3.8 screws (2) that secure the TouchPad button board to the

top cover.

4. Remove the TouchPad button board (3) and cable.

Reverse this procedure to install the TouchPad button board and cable.

60 Chapter 4 Removal and replacement procedures

System board

NOTE: The system board spare part kit includes replacement thermal material.

Description Spare part number

System board for use in HP 3115m models:

AMD E450 processor and WWAN capability 659512-001

AMD E450 processor but not WWAN capability 659511-001

AMD E300 processor and WWAN capability 659510-001

AMD E300 processor but not WWAN capability 659509-001

System board for use in HP 3125 models:

AMD E2-2000 processor without WWAN capability and without Windows 8 702958-001

AMD E2-2000 processor without WWAN capability with Windows 8 Standard 702958-501

AMD E2-2000 processor without WWAN capability with Windows 8 Professional 702958-601

AMD E2-2000 processor with WWAN capability and without Windows 8 702959-001

AMD E2-2000 processor with WWAN capability with Windows 8 Standard 702959-501

AMD E2-2000 processor with WWAN capability with Windows 8 Professional 702959-601

AMD E1-1500 processor without Windows 8 702960-001

AMD E1-1500 processor with Windows 8 Standard 702960-501

AMD E1-1500 processor with Windows 8 Professional 702960-601

Before removing the system board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the WLAN module (see

6. Remove the WWAN module (see

7. Disconnect the hard drive connector cable from the system board (see

8. Remove the keyboard (see

Battery on page 33).

WLAN module on page 38).

WWAN module on page 41).

Hard drive on page 45).

Keyboard on page 48).

9. Disconnect the display panel cable from the system board (see

10. Remove the top cover (see

Top cover on page 56).

Component replacement procedures 61

Display assembly on page 52).

When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:

SIM (see

●

RTC battery (see

●

Memory module (see

●

Power connector cable (see

●

Fan (see

●

Heat sink (see

●

SIM on page 34)

RTC battery on page 43)

Memory module on page 47)

Power connector cable on page 63)

Fan on page 64)

Heat sink on page 66)

Remove the system board:

1. Lift the left side of the system board (1) until it rests at an angle.

2. Remove the system board (2) by sliding it up and to the left at an angle.

Reverse this procedure to install the system board.

62 Chapter 4 Removal and replacement procedures

Power connector cable

Description Spare part number

Power connector cable (includes bracket) 664995-001

Before removing the power connector cable, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

a. Service cover (see

b. Keyboard (see

c. Top cover (see

d. System board (see

Battery on page 33), and then remove the following components:

WLAN module on page 38)

Keyboard on page 48)

Top cover on page 56)

System board on page 61)

Remove the power connector cable:

1. Turn the system board upside down, with the right side toward you.

2. Disconnect the power connector cable (1) from the system board.

3. If necessary, separate the power connector bracket (2) from the power connector.

Reverse this procedure to install the power connector cable and bracket.

Component replacement procedures 63

Fan

Description Spare part number

Fan 665000-001

NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side

of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side of the computer.

Before removing the fan, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

a. Service cover (see

b. Keyboard (see

c. Top cover (see

d. System board (see

Battery on page 33), and then remove the following components:

WLAN module on page 38)

Keyboard on page 48)

Top cover on page 56)

System board on page 61)

Remove the fan:

1. Turn the system board upside down, with the front toward you.

2. Disconnect the fan cable (1) from the system board.

3. Remove the two Phillips PM2.0×4.6 screws (2) that secure the fan to the system board.

64 Chapter 4 Removal and replacement procedures

4. Remove the fan (3).

Reverse this procedure to install the fan.

Component replacement procedures 65

Heat sink

Description Spare part number

Heat sink (includes replacement thermal material) 664999-001

NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side

Before removing the heat sink, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

the computer on, and then shut it down through the operating system.

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

a. Service cover (see

b. Keyboard (see

c. Top cover (see

d. System board (see

Battery on page 33), and then remove the following components:

WLAN module on page 38)

Keyboard on page 48)

Top cover on page 56)

System board on page 61)

Remove the heat sink:

1. Turn the system board upside down, with the front toward you.

2. Loosen the captive screws (1) that secure the heat sink to the system board.

NOTE: The number of screws used to secure the heat sink to the system board varies by

computer model.

NOTE: Due to the adhesive quality of the thermal material located between the heat sink and

system board components, it may be necessary to move the heat sink from side to side to detach it.

3. Remove the heat sink (2).

66 Chapter 4 Removal and replacement procedures

NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the

system board components each time the heat sink is removed. Replacement thermal material is included with the heat sink and system board spare part kits.

The following illustration shows the replacement thermal material locations on a computer model equipped with an AMD processor and a graphics subsystem with discrete memory. Thermal paste is used on the processor (1) and the heat sink section (2) that services it.

Reverse this procedure to install the heat sink.

Component replacement procedures 67

5 Computer Setup (BIOS) and Advanced

System Diagnostics in Windows 7

Using Computer Setup

Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.

NOTE: Use extreme care when making changes in Computer Setup. Errors can prevent the

computer from operating properly.

Starting Computer Setup

NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup

only if USB legacy support is enabled.

To start Computer Setup, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

2. Press f10 to enter Computer Setup.

Navigating and selecting in Computer Setup

To navigate and select in Computer Setup, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

To select a menu or a menu item, use the tab key and the keyboard arrow keys and then

●

press enter, or use a pointing device to click the item.

● To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the

screen, or use the up arrow key or the down arrow key.

● To close open dialog boxes and return to the main Computer Setup screen, press esc, and

then follow the on-screen instructions.

NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the

keyboard to navigate and make selections in Computer Setup.

2. Press f10 to enter Computer Setup.

68 Chapter 5 Computer Setup (BIOS) and Advanced System Diagnostics in Windows 7

To exit Computer Setup menus, choose one of the following methods:

To exit Computer Setup menus without saving your changes:

●

Click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions.

– or –

Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press

enter.

To save your changes and exit Computer Setup menus:

●

Click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.

– or –

Use the tab key and the arrow keys to select File > Save Changes and Exit, and then press

enter.

Your changes go into effect when the computer restarts.

Restoring factory settings in Computer Setup

NOTE: Restoring defaults will not change the hard drive mode.

To return all settings in Computer Setup to the values that were set at the factory, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select File > Restore Defaults.

4. Follow the on-screen instructions.

5. To save your changes and exit, click the Save icon in the lower-left corner of the screen, and

then follow the on-screen instructions.

– or –

Use the arrow keys to select File > Save Changes and Exit, and then press enter.

Your changes go into effect when the computer restarts.

NOTE: Your password settings and security settings are not changed when you restore the factory

settings.

Using Computer Setup 69

Updating the BIOS

Updated versions of the BIOS may be available on the HP website.

Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.

Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

Determining the BIOS version

To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.

BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing

fn+esc (if you are already in Windows) or by using Computer Setup.

1. Start Computer Setup.

2. Use a pointing device or the arrow keys to select File > System Information.

3. To exit Computer Setup without saving your changes, click the Exit icon in the lower-left corner

of the screen, and then follow the on-screen instructions.

– or –

Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press

enter.

Downloading a BIOS update

CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download

and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions:

Do not disconnect power on the computer by unplugging the power cord from the AC outlet.

Do not shut down the computer or initiate sleep.

Do not insert, remove, connect, or disconnect any device, cable, or cord.

1. From the Start screen, type help and then select Help and Support.

2. In the Help and Support search box, type maintain, and then follow the on-screen

instructions to identify your computer and access the BIOS update you want to download.

3. At the download area, follow these steps:

a. Identify the BIOS update that is later than the BIOS version currently installed on your

computer. Make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive.

b. Follow the on-screen instructions to download your selection to the hard drive.

Make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update.

70 Chapter 5 Computer Setup (BIOS) and Advanced System Diagnostics in Windows 7

NOTE: If you connect your computer to a network, consult the network administrator before

installing any software updates, especially system BIOS updates.

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps:

1. From the Start screen, type explorer, and then select File Explorer.

2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).

3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains

the update.

4. Double-click the file that has an .exe extension (for example, filename.exe).

The BIOS installation begins.

5. Complete the installation by following the on-screen instructions.

NOTE: After a message on the screen reports a successful installation, you can delete the

downloaded file from your hard drive.

Using Advanced System Diagnostics

Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The following diagnostic tests are available in Advanced System Diagnostics:

● System Tune-Up—This group of additional tests checks your computer to make sure that the

main components are functioning correctly. System Tune-Up runs longer and more comprehensive tests on memory modules, hard drive SMART attributes, the hard drive surface, the battery (and battery calibration), video memory, and the WLAN module status.

● Start-up test—This test analyzes the main computer components that are required to start the

computer.

● Run-in test—This test repeats the start-up test and checks for intermittent problems that the

start-up test does not detect.

Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all

●

data in every sector of the hard drive. If the test detects a damaged sector, it attempts to move the data to a good sector.

Memory test—This test analyzes the physical condition of the memory modules. If it reports an

●

error, replace the memory modules immediately.

● Battery test—This test analyzes the condition of the battery and calibrates the battery if

necessary. If the battery fails the test, contact HP support to report the issue and purchase a replacement battery.

BIOS Management—You can update or rollback the version of the BIOS on the system. Do not

●

shut down or remove external power during the process. You will be given a confirmation screen before your BIOS is modified. Select BIOS update, BIOS Rollback, or Back to main menu.

You can view system information and error logs or select languages in the Advanced System Diagnostics window.

Using Advanced System Diagnostics 71

To start Advanced System Diagnostics:

1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is

displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2.

2. Click the diagnostic test you want to run, and then follow the on-screen instructions.

NOTE: If you need to stop a diagnostics test while it is running, press esc.

72 Chapter 5 Computer Setup (BIOS) and Advanced System Diagnostics in Windows 7

6 Computer Setup (BIOS) and Advanced

System Diagnostics in Windows 8

Using Computer Setup

NOTE: Use extreme care when making changes in Computer Setup. Errors can prevent the

computer from operating properly.

Starting Computer Setup

NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup

only if USB legacy support is enabled.

To start Computer Setup, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

2. Press f10 to enter Computer Setup.

Navigating and selecting in Computer Setup

To navigate and select in Computer Setup, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

To select a menu or a menu item, use the tab key and the keyboard arrow keys and then

●

press enter, or use a pointing device to click the item.

● To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the

screen, or use the up arrow key or the down arrow key.

● To close open dialog boxes and return to the main Computer Setup screen, press esc, and

then follow the on-screen instructions.

NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the

keyboard to navigate and make selections in Computer Setup.

2. Press f10 to enter Computer Setup.

Using Computer Setup 73

To exit Computer Setup menus, choose one of the following methods:

To exit Computer Setup menus without saving your changes:

●

Click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions.

– or –

Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press

enter.

To save your changes and exit Computer Setup menus:

●

Click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.

– or –

Use the tab key and the arrow keys to select File > Save Changes and Exit, and then press

enter.

Your changes go into effect when the computer restarts.

Restoring factory settings in Computer Setup

NOTE: Restoring defaults will not change the hard drive mode.

To return all settings in Computer Setup to the values that were set at the factory, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select File > Restore Defaults.

4. Follow the on-screen instructions.

5. To save your changes and exit, click the Save icon in the lower-left corner of the screen, and

then follow the on-screen instructions.

– or –

Use the arrow keys to select File > Save Changes and Exit, and then press enter.

Your changes go into effect when the computer restarts.

NOTE: Your password settings and security settings are not changed when you restore the factory

settings.

74 Chapter 6 Computer Setup (BIOS) and Advanced System Diagnostics in Windows 8

Updating the BIOS

Updated versions of the BIOS may be available on the HP website.

Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.

Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

Determining the BIOS version

To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.

BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing

fn+esc (if you are already in Windows) or by using Computer Setup.

1. Start Computer Setup.

2. Use a pointing device or the arrow keys to select File > System Information.

3. To exit Computer Setup without saving your changes, click the Exit icon in the lower-left corner

of the screen, and then follow the on-screen instructions.

– or –

Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press

enter.

Downloading a BIOS update

CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download

Do not disconnect power on the computer by unplugging the power cord from the AC outlet.

Do not shut down the computer or initiate sleep.

Do not insert, remove, connect, or disconnect any device, cable, or cord.

1. From the Start screen, type help and then select Help and Support.

2. In the Help and Support search box, type maintain, and then follow the on-screen

instructions to identify your computer and access the BIOS update you want to download.

3. At the download area, follow these steps:

a. Identify the BIOS update that is later than the BIOS version currently installed on your

computer. Make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive.

b. Follow the on-screen instructions to download your selection to the hard drive.

Make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update.

Using Computer Setup 75

NOTE: If you connect your computer to a network, consult the network administrator before

installing any software updates, especially system BIOS updates.

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps:

1. From the Start screen, type explorer, and then select File Explorer.

2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).

3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains

the update.

4. Double-click the file that has an .exe extension (for example, filename.exe).

The BIOS installation begins.

5. Complete the installation by following the on-screen instructions.

NOTE: After a message on the screen reports a successful installation, you can delete the

downloaded file from your hard drive.

Using Advanced System Diagnostics

● System Tune-Up—This group of additional tests checks your computer to make sure that the

● Start-up test—This test analyzes the main computer components that are required to start the

computer.

● Run-in test—This test repeats the start-up test and checks for intermittent problems that the

start-up test does not detect.

Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all

●

data in every sector of the hard drive. If the test detects a damaged sector, it attempts to move the data to a good sector.

Memory test—This test analyzes the physical condition of the memory modules. If it reports an

●

error, replace the memory modules immediately.

● Battery test—This test analyzes the condition of the battery and calibrates the battery if

necessary. If the battery fails the test, contact HP support to report the issue and purchase a replacement battery.

BIOS Management—You can update or rollback the version of the BIOS on the system. Do not

●

shut down or remove external power during the process. You will be given a confirmation screen before your BIOS is modified. Select BIOS update, BIOS Rollback, or Back to main menu.

You can view system information and error logs or select languages in the Advanced System Diagnostics window.

76 Chapter 6 Computer Setup (BIOS) and Advanced System Diagnostics in Windows 8

To start Advanced System Diagnostics:

1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is

displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2.

2. Click the diagnostic test you want to run, and then follow the on-screen instructions.

NOTE: If you need to stop a diagnostics test while it is running, press esc.

Using Advanced System Diagnostics 77

7 Specifications

Computer specifications

Metric U.S.

Dimensions

Width 29.16 cm 11.48 in

Depth 2.15 cm 8.46 in

Height (front to back) 2.11 to 3.19 cm 0.83 to 1.26 in

Weight

With 6-cell battery 1.60 kg 3.53 lb

With 3-cell battery 1.46 kg 3.22 lb

Input power

Operating voltage and current 18.5 V dc @ 3.5 A - 65 W

Temperature

Operating 5°C to 35°C 41°F to 95°F

Nonoperating -20°C to 60°C -4°F to 140°F

Relative humidity (noncondensing)

Operating 10% to 90%

Nonoperating 5% to 95%

Maximum altitude (unpressurized)

Operating -15 m to 3,048 m -50 ft to 10,000 ft

Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft

NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this

range of temperatures.

78 Chapter 7 Specifications

11.6-inch display specifications

Metric U.S.

Dimensions

Height 14.70 cm 5.79 in

Width 25.90 cm 10.20 in

Diagonal 29.50 cm 11.61 in

Number of colors Up to 16.8 million

Contrast ratio 200:1 (typical)

Brightness 200 nits (typical)

Pixel resolution

Pitch 0.197 mm × 0.197 mm

Format 1366 × 768

Configuration RGB vertical stripe

Backlight LED

Character display 80 × 25

Total power consumption 2.0 W

Viewing angle ±65° horizontal, ±50° vertical (typical)

11.6-inch display specifications 79

Hard drive specifications

*640-GB *500-GB *320-GB *250-GB

Dimensions

Height 9.5 mm 9.5 mm 9.5 and 7.0 mm 9.5 and 7.0 mm

Length 100.2 mm 100.4 mm 100.4 mm 100.4 mm

Width 69.9 mm 69.9 mm 69.9 mm 69.9 mm

Weight 98 g 110 g 110 g 110 g

Interface type SATA SATA SATA SATA

Transfer rate

Synchronous (maximum) 106 MB/sec 1.1 GB/sec 1.1 GB/sec 1.1 GB/sec

Security ATA security ATA security ATA security ATA security

Seek times (typical read, including setting)

Single track 1.5 ms 1.5 ms 1.5 ms 1.5 ms

Average (read/write) 12/13 ms 11/13 ms 11/13 ms 11/13 ms

Maximum 24 ms 22 ms 22 ms 22 ms

Logical blocks 1,250,263,728 976,773,168 628,142,448 488,397,168

Disk rotational speed 5400 rpm 7200 and 5400 rpm 7200 and 5400 rpm 5400 rpm

Operating temperature 0°C to 60°C (32°F to 140°F)

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.

NOTE: Certain restrictions and exclusions apply. Contact technical support for details.

80 Chapter 7 Specifications

8 Backup and recovery in Windows 7

To protect your information, use Windows Backup and Restore to back up individual files and folders, back up your entire hard drive (select models only), create system repair discs (select models only) with an optional external optical drive, or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.

Windows Backup and Restore provides the following options:

Creating a system repair disc (select models only) by using an optional external optical drive

●

Backing up your information

●

Creating a system image (select models only)

●

Scheduling automatic backups (select models only)

●

● Creating system restore points

● Recovering individual files

Restoring the computer to a previous state

●

Recovering information using recovery tools

●

NOTE: For detailed instructions, perform a search for these topics in Help and Support.

In case of system instability, HP recommends that you print the recovery procedures and save them for later use.

NOTE: Windows includes the User Account Control feature to improve the security of your

computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. See Help and Support for more information.

Creating recovery media with HP Recovery Disc Creator

HP Recovery Disc Creator is a software program that offers an alternative way to create recovery media. After you successfully set up the computer, you can create recovery media using HP Recovery Disc Creator. This recovery media performs a system recovery if the hard drive becomes corrupted. A system recovery reinstalls the original operating system and the software programs installed at the factory, and then configures the settings for the programs.

HP Recovery Disc Creator can create two kinds of recovery DVDs as follows:

Windows DVD—Installs the operating system without additional drivers or applications.

●

Choosing this selection creates a DVD that restores the original operating system and the software programs installed at the factory.

Driver DVD—Installs specific drivers and applications only, in the same way that the HP

●

Software Setup utility installs drivers and applications.

Creating recovery media

NOTE: Operating system recovery media can be created only once. Thereafter, the option to create

that media will not be available.

1. Select Start > All Programs > Security and Protection > HP Recovery Disc Creator.

2. Select Driver DVD or Windows DVD.

3. From the drop-down menu, select the drive for burning the recovery media.

4. Click the Burn button to start the burning process.

Backing up your information

Recovery after a system failure is as good as your most recent backup. Immediately after software setup, you should create system repair discs (select models only) using HP Recovery Disc Creator using the installed optical drive (select models only) or an optional external optical drive and back up your system. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. The system repair discs (select models only) are used to start up (boot) the computer and repair the operating system in case of system instability or failure. Your initial and subsequent backups allow you to restore your data and settings if a failure occurs.

You can back up your information to an optional external hard drive, a network drive, or discs.

Note the following when backing up:

Store personal files in the Documents library, and back it up regularly.

●

Back up templates that are stored in their associated programs.

●

Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot

●

of your settings. The screen shot can be a time-saver if you have to reset your preferences.

When backing up to discs, use any of the following types of discs (purchased separately): CD-R,

●

CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend on the type of optical drive you are using.

82 Chapter 8 Backup and recovery in Windows 7

NOTE: DVDs and DVDs with double-layer (DL) support store more information than CDs, so

using them for backup reduces the number of recovery discs required.

When backing up to discs, number each disc before inserting it into the external drive.

●

To create a backup using Backup and Restore:

NOTE: Be sure that the computer is connected to AC power before you start the backup process.

NOTE: The backup process may take over an hour, depending on file size and the speed of the

computer.

1. Select Start > All Programs > Maintenance > Backup and Restore.

2. Follow the on-screen instructions to set up your backup, create a system image (select models

only), or create a system repair disc (select models only).

Performing a system recovery

In case of system failure or instability, the computer provides the following tools to recover your files:

Windows recovery tools: You can use Windows Backup and Restore to recover information you

●

have previously backed up. You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly.

f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image.

●

The image includes the Windows operating system and software programs installed at the factory.

NOTE: If you are unable to boot (start up) your computer and you cannot use the system repair

discs you previously created (select models only), you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system. For additional information, see

Windows 7 operating system DVD (purchased separately) on page 85.

Using the Windows recovery tools

To recover information you previously backed up:

1. Select Start > All Programs > Maintenance > Backup and Restore.

2. Follow the on-screen instructions to recover your system settings, your computer (select models

only), or your files.

To recover your information using Startup Repair, follow these steps:

Using a

Performing a system recovery 83

CAUTION: Using Startup Repair completely erases hard drive contents and reformats the hard

drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process restores the operating system, as well as the drivers, software, and utilities from the backup used for recovery.

1. If possible, back up all personal files.

2. If possible, check for the presence of the Windows partition and the HP Recovery partition.

To check for the Windows partition, select Start > Computer.

To check for the HP Recovery partition, click Start, right-click Computer, click Manage, and then click Disk Management.

NOTE: If the HP Recovery partition has been deleted, the f11 restore option will not function.

You must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc (both purchased separately) if the Windows partition and the HP Recovery partition are not listed. For additional information, see

operating system DVD (purchased separately) on page 85.

3. If the Windows partition and the HP Recovery partition are listed, restart the computer, and then

press f8 before the Windows operating system loads.

4. Select Startup Repair.

5. Follow the on-screen instructions.

Using a Windows 7

NOTE: For additional information on recovering information using the Windows tools, perform a

search for these topics in Help and Support.

Using f11 recovery tools

CAUTION: Using f11 recovery tools completely erases hard drive contents and reformats the hard

drive. All files you have created and any software installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.

To recover the original hard drive image using f11:

1. If possible, back up all personal files.

2. If possible, check for the presence of the HP Recovery partition: click Start, right-click

Computer, click Manage, and then click Disk Management.

NOTE: If the HP Recovery partition is not listed, you must recover your operating system and

programs using the Windows 7 operating system DVD and the Driver Recovery disc (both purchased separately). For additional information, see

DVD (purchased separately) on page 85.

3. If the HP Recovery partition is listed, restart the computer, and then press esc while the “Press

the ESC key for Startup Menu” message is displayed at the bottom of the screen.

4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen.

Using a Windows 7 operating system

5. Follow the on-screen instructions.

84 Chapter 8 Backup and recovery in Windows 7

Using a Windows 7 operating system DVD (purchased separately)

To order a Windows 7 operating system DVD, go to the HP website. For U.S. support, go to http://

www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html. You can also order the DVD by calling support. For contact information, see the

Worldwide Telephone Numbers booklet included with the computer.

CAUTION: Using a Windows 7 operating system DVD completely erases hard drive contents and

reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process helps you restore the operating system, as well as drivers, software, and utilities.

To initiate recovery using a Windows 7 operating system DVD:

NOTE: This process takes several minutes.

1. If possible, back up all personal files.

2. Restart the computer, and then insert the Windows 7 operating system DVD into the optical

drive before the Windows operating system loads.

3. When prompted, press any keyboard key.

4. Follow the on-screen instructions.

5. Click Next.

6. Select Repair your computer.

7. Follow the on-screen instructions.

After the repair is completed:

1. Eject the Windows 7 operating system DVD, and then insert the Driver Recovery disc.

2. Install the Hardware Enabling Drivers first, and then install Recommended Applications.

Performing a system recovery 85

9 Backup and recovery in Windows 8

To protect your information, use Windows Backup and Restore to back up individual files and folders, back up your entire hard drive, create system repair media (select models only) by using an optional external optical drive, or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.

From the Start screen, type restore, click Settings, and then select from the list of displayed options.

NOTE: For detailed instructions on various backup and restore options, perform a search for these

topics in Help and Support. From the Start screen, type help, and then select Help and Support.

In case of system instability, HP recommends that you print the recovery procedures and save them for later use.

NOTE: Windows includes the User Account Control feature to improve the security of your

computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. From the Start screen, type help, and then select Help and Support.

Backing up your information

Recovery after a system failure is as good as your most recent backup. You should create system repair media and your initial backup immediately after initial system setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. The system repair media (select models only) are used to start up (boot) the computer and repair the operating system in case of system instability or failure. Your initial and subsequent backups allow you to restore your data and settings if a failure occurs.

On Start screen, type backup, select Settings, and then select Save backup copies of your files with File History.

You can back up your information to an optional external hard drive or a network drive.

Note the following when backing up:

● Store personal files in the Documents library, and back it up regularly.

Back up templates that are stored in their associated programs.

●

Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot

●

of your settings. The screen shot can be a time-saver if you have to reset your preferences.

86 Chapter 9 Backup and recovery in Windows 8

To create a backup using Backup and Restore:

NOTE: Be sure that the computer is connected to AC power before you start the backup process.

NOTE: The backup process may take over an hour, depending on file size and the speed of the

computer.

1. From the Start screen, type backup, select Settings, and then select from the list of displayed

options.

2. Follow the on-screen instructions to set up your backup, create a system image (select models

only), or create system repair media (select models only).

Performing a system recovery

In case of system failure or instability, the computer provides the following tools to recover your files:

Windows recovery tools: You can use Windows Backup and Restore to recover information you

●

have previously backed up. You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly.

● f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image.

The image includes the Windows operating system and software programs installed at the factory.

NOTE: If you are unable to boot (start up) your computer and you cannot use the system repair

media you previously created (select models only), you must purchase Windows 8 operating system media to reboot the computer and repair the operating system.

Using the Windows recovery tools

To recover information you previously backed up:

From the Start screen, type help, and then select Help and Support.

▲

To recover your information using Automatic Repair, follow these steps:

CAUTION: Some Automatic Repair options will completely erase and reformat the hard drive. All

files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process restores the operating system, as well as the drivers, software, and utilities from the backup used for recovery.

1. If possible, back up all personal files.

2. If possible, check for the presence of the HP Recovery partition and the Windows partition.

From the Start screen, type explorer, and then select File Explorer.

– or –

From the Start screen, type computer, and then select Computer.

NOTE: If the Windows partition and the HP Recovery partition are not listed, you must recover

your operating system and programs using the Windows 8 operating system DVD and the Driver Recovery media (both purchased separately).

Performing a system recovery 87

3. If the Windows partition and the HP Recovery partition are listed, restart the computer. After

Windows has loaded, press and hold the shift key while clicking Restart.

4. Select Troubleshoot, select Advanced Options, and then select Automatic Repair.

5. Follow the on-screen instructions.

NOTE: For additional information on recovering information using the Windows tools, perform a

search for these topics in Help and Support. From the Start screen, type help, and then select Help and Support.

Using f11 recovery tools

CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files

that you have created and any software that you have installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.

To recover the original hard drive image using f11:

1. If possible, back up all personal files.

2. If possible, check for the presence of the HP Recovery partition: From the Start screen, type

computer, and then select Computer.

NOTE: If the HP Recovery partition is not listed, you must recover your operating system and

programs using the Windows 8 operating system media and the Driver Recovery media (both purchased separately).

3. If the HP Recovery partition is listed, restart the computer, and then press esc while the “Press

the ESC key for Startup Menu” message is displayed at the bottom of the screen.

4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen.

5. Follow the on-screen instructions.

Using Windows 8 operating system media (purchased separately)

To order a Windows 8 operating system DVD, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. You can also order the DVD by calling support. For contact information, see the Worldwide Telephone Numbers booklet included with the computer.

CAUTION: Using a Windows 8 operating system media completely erases hard drive contents and

reformats the hard drive. All files that you have created and any software that you have installed on the computer are permanently removed. When reformatting is complete, the recovery process helps you restore the operating system, as well as drivers, software, and utilities.

To initiate recovery using a Windows 8 operating system DVD:

NOTE: This process takes several minutes.

1. If possible, back up all personal files.

2. Restart the computer, and then insert the Windows 8 operating system DVD into the optical

drive before the Windows operating system loads.

88 Chapter 9 Backup and recovery in Windows 8

3. When prompted, press any keyboard key.

4. Follow the on-screen instructions.

After the repair is completed:

1. Eject the Windows 8 operating system media and then insert the Driver Recovery media.

2. Install the Hardware Enabling Drivers first, and then install Recommended Applications.

Using Windows Refresh for quick and easy recovery

When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you.

IMPORTANT: Refresh removes any traditional applications that were not originally installed on the

system at the factory.

NOTE: During Refresh, a list of removed traditional applications will be saved so that you have a

quick way to see what you might need to reinstall. See Help and Support for instructions on reinstalling traditional applications. From the Start screen, type help, and then select Help and

Support.

NOTE: You may be prompted for your permission or password when using Refresh. See Help and

Support for more information. From the Start screen, type help, and then select Help and Support.

To start Refresh:

1. On the Start screen, point to the far-right upper or lower corner of the screen to display the

charms.

2. Click Settings.

3. Click Change PC settings in the bottom-right corner of the screen, and then select General

from the PC settings screen.

4. Under Refresh your PC without affecting your files, select Get started, and follow the on-

screen instructions.

Remove everything and reinstall Windows

Sometimes you want to perform detailed reformatting of your computer, or you want to remove personal information before you give away or recycle your computer. The process described in this section provides a speedy, simple way to return the computer to its original state. This option removes all personal data, apps, and settings from your computer, and reinstalls Windows.

IMPORTANT: This option does not provide backups of your information. Before using this option,

back up any personal information you wish to retain.

You can initiate this option by using the f11 key or from the Start screen.

Performing a system recovery 89

To use the f11 key:

1. Press f11 while the computer boots.

– or –

Press and hold f11 as you press the power button.

2. Select Troubleshoot from the boot options menu.

3. Select Reset your PC, and follow the on-screen instructions.

To use the Start screen:

1. On the Start screen, point to the far-right upper or lower corner of the screen to display the

charms.

2. Click Settings.

3. Click Change PC settings in the bottom-right corner of the screen, and then select General

from the PC settings screen.

4. Under Remove everything and reinstall Windows, select Get started, and follow the on-

screen instructions.

Using HP Software Setup

HP Software Setup can be used to reinstall drivers or select software that has been corrupted or deleted from the system.

1. From the Start screen, type HP Software Setup, and select Apps.

2. Open HP Software Setup.

3. Follow the on-screen directions to reinstall drivers or select software.

90 Chapter 9 Backup and recovery in Windows 8

10 Power cord set requirements

The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC.

The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.

Requirements for all countries

The following requirements are applicable to all countries and regions:

The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).

●

All power cord sets must be approved by an acceptable accredited agency responsible for

●

evaluation in the country or region where the power cord set will be used.

The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating

●

of 125 or 250 V ac, as required by the power system of each country or region.

The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320

●

Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.

Requirements for all countries 91

Requirements for specific countries and regions

Country/region Accredited agency Applicable note number

Argentina IRAM 1

Australia SAA 1

Austria OVE 1

Belgium CEBEC 1

Brazil ABNT 1

Canada CSA 2

Chile IMQ 1

Denmark DEMKO 1

Finland FIMKO 1

France UTE 1

Germany VDE 1

India ISI 1

Israel SII 1

Italy IMQ 1

Japan JIS 3

The Netherlands KEMA 1

New Zealand SANZ 1

Norway NEMKO 1

The People's Republic of China CCC 4

Saudi Arabia SASO 7

Singapore PSB 1

South Africa SABS 1

South Korea KTL 5

Sweden SEMKO 1

Switzerland SEV 1

Taiwan BSMI 6

Thailand TISI 1

The United Kingdom ASTA 1

92 Chapter 10 Power cord set requirements

Country/region Accredited agency Applicable note number

The United States UL 2

1. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance

coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

2. The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole

grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark. UL file number must be on each element.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the

Japanese Dentori Law. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² or 1.25-mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V ac) configuration.

4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler

and wall plug) must bear the CCC certification mark.

5. The flexible cord must be Type H05VV-F 3X0.75-mm² conductor size. KTL logo and individual approval number must

be on each element. Corset approval number and logo must be printed on a flag label.

6. The flexible cord must be Type HVCTF 3×1.25-mm² conductor size. Power cord set fittings (appliance coupler, cable,

and wall plug) must bear the BSMI certification mark.

7. For 127 V ac, the flexible cord must be Type SVT or SJT 3 x 18 AWG, with plug NEMA 5-15P (15 A, 125 V ac), with UL

and CSA or C-UL marks. For 240 V ac, the flexible cord must be Type H05VV-F 3×0.75-/1.00-mm² conductor size, with plug BS 1363/A with BSI or ASTA marks.

Requirements for specific countries and regions 93

11 Recycling

When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal.

HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at

http://www.hp.com/recycle.

94 Chapter 11 Recycling

HP D3H53UT User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Product description

2 External component identification

Display

Buttons

Keys

Lights

TouchPad

Front

Left side

Right side

Bottom

3 Illustrated parts catalog

Service tag and PCID label

Service tag

PCID label

Computer major components

Display assembly subcomponents

Mass storage devices

Miscellaneous parts

Sequential part number listing

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

Service considerations

Plastic parts

Cables and connectors

Drive handling

Grounding guidelines

Electrostatic discharge damage

Packaging and transporting guidelines

Workstation guidelines

Equipment guidelines

Component replacement procedures

Service tag

Computer feet

Battery

Display panel

Webcamera module

WLAN module

WWAN module

RTC battery

Hard drive

Memory module

Keyboard

Display assembly

Top cover

Speakers

TouchPad button board

System board

Power connector cable

Heat sink

Using Computer Setup

Starting Computer Setup

Navigating and selecting in Computer Setup

Restoring factory settings in Computer Setup

Updating the BIOS

Determining the BIOS version

Downloading a BIOS update

Using Advanced System Diagnostics

Using Computer Setup

Starting Computer Setup

Navigating and selecting in Computer Setup

Restoring factory settings in Computer Setup

Updating the BIOS

Determining the BIOS version

Downloading a BIOS update

Using Advanced System Diagnostics

7 Specifications

Computer specifications

11.6-inch display specifications

Hard drive specifications

8 Backup and recovery in Windows 7

Creating recovery media with HP Recovery Disc Creator

Creating recovery media

Backing up your information

Performing a system recovery