HP D3H18UT User Manual
HP 3115m Notebook PC
Maintenance and Service Guide
© Copyright 2011 Hewlett-Packard
Development Company, L.P.
AMD, the AMD Arrow logo, and
combinations thereof, are trademarks of
Advanced Micro Devices, Inc. Microsoft and
Windows are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: November 2011
Document Part Number: 667975-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC
adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ..................................................................................... 4
Display ................................................................................................................................... 5
Buttons .................................................................................................................................... 6
Keys ....................................................................................................................................... 8
Lights ...................................................................................................................................... 9
TouchPad .............................................................................................................................. 10
Front ..................................................................................................................................... 10
Left side ................................................................................................................................ 11
Right side .............................................................................................................................. 12
Bottom .................................................................................................................................. 13
3 Illustrated parts catalog .................................................................................................. 14
Service tag ............................................................................................................................ 15
Computer major components ................................................................................................... 16
Display assembly subcomponents ............................................................................................. 19
Mass storage devices ............................................................................................................. 21
Miscellaneous parts ................................................................................................................ 22
Sequential part number listing .................................................................................................. 23
4 Removal and replacement procedures ............................................................................ 25
Preliminary replacement requirements ....................................................................................... 25
Tools required ......................................................................................................... 25
Service considerations ............................................................................................. 25
Plastic parts ............................................................................................. 25
Cables and connectors ............................................................................. 25
Drive handling ......................................................................................... 26
Grounding guidelines .............................................................................................. 26
Electrostatic discharge damage .................................................................. 26
Packaging and transporting guidelines ........................................ 28
v
Component replacement procedures ........................................................................................ 30
Service tag ............................................................................................................. 30
Computer feet ......................................................................................................... 31
Battery ................................................................................................................... 32
SIM ....................................................................................................................... 33
Display panel ......................................................................................................... 34
Webcamera module ................................................................................................ 35
WLAN module ........................................................................................................ 37
WWAN module ..................................................................................................... 39
RTC battery ............................................................................................................ 41
Hard drive ............................................................................................................. 43
Memory module ...................................................................................................... 45
Keyboard ............................................................................................................... 46
Display assembly .................................................................................................... 49
Top cover ............................................................................................................... 53
Speakers ................................................................................................................ 55
TouchPad button board ............................................................................................ 57
System board ......................................................................................................... 58
Power connector cable ............................................................................................ 60
Fan ....................................................................................................................... 61
Heat sink ................................................................................................................ 63
5 Setup Utility (BIOS) and System Diagnostics .................................................................... 65
Using Setup Utility .................................................................................................................. 65
Starting Setup Utility ................................................................................................ 65
Changing the language of Setup Utility ...................................................................... 65
Navigating and selecting in Setup Utility .................................................................... 66
Displaying system information ................................................................................... 66
Restoring factory settings in Setup Utility ..................................................................... 67
Exiting Setup Utility ................................................................................................. 67
Updating the BIOS .................................................................................................. 67
Determining the BIOS version .................................................................... 68
Downloading a BIOS update ..................................................................... 68
Using System Diagnostics ........................................................................................................ 69
6 Specifications ................................................................................................................. 70
Computer specifications .......................................................................................................... 70
11.6-inch display specifications ............................................................................................... 71
Hard drive specifications ........................................................................................................ 72
vi
7 Backup and recovery ...................................................................................................... 73
Restore ................................................................................................................................. 73
Creating restore media ........................................................................................................... 74
Performing a system restore ..................................................................................................... 75
Restoring using the dedicated recovery partition (select models only) ............................. 75
Restoring using the restore media .............................................................................. 76
Changing the computer boot order ............................................................................ 76
Backing up and recovering your information ............................................................................. 77
Using Windows Backup and Restore ......................................................................... 78
Using Windows system restore points ........................................................................ 78
When to create restore points .................................................................... 78
Create a system restore point ..................................................................... 79
Restore to a previous date and time ............................................................ 79
8 Power cord set requirements .......................................................................................... 80
Requirements for all countries .................................................................................................. 80
Requirements for specific countries and regions ......................................................................... 81
9 Recycling ........................................................................................................................ 83
Index ................................................................................................................................. 84
vii
viii
1 Product description
Category Description
Product Name HP 3115m Notebook PC
Processors AMD® E450 1.65-GHz processor (1.0-MB L2 cache, 1333-MHz, dual core, 18 W)
AMD E300 1.30-GHz processor (1.0-MB L2 cache, 1066-MHz, dual core, 18 W)
Chipset AMD A50M fusion controller hub (FCH)
Graphics AMD Radeon™ HD 6320 discrete-class graphics on computer models equipped with an AMD
E450 1.65-GHz processor
AMD Radeon HD 6310 discrete-class graphics on computer models equipped with an AMD E300
1.00-GHz processor
Support for Blu-ray playback with HD decode and DX11 support
Panel 11.6-in, high-definition (HD), light-emitting diode (LED), BrightView (1366×768) display;
typical brightness: 200 nits
All display assemblies include 2 wireless local area network (WLAN) antenna cables
Supports 16:9 wide aspect ratio
Support for non-flush glass panel cover (non-PMMA)
Select computer model display assemblies include 2 wireless wide area network
(WWAN) antenna cables
Memory Two customer-accessible/upgradable memory module slots
DDR3-1066-MHz single channel support
Supports up to 4096 GB of system RAM
Supports the following configurations:
●
4096-MB total system memory (4096×1 or 2048×2)
●
2048-MB total system memory (2048×1)
Hard drives Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in) thicknesses
Customer-accessible
Serial ATA (SATA)
Supports Accelerometer hard drive protection
1
Category Description
Supports the following hard drives:
●
500-GB, 5400-rpm, 7.0-mm
●
320-GB, 5400-rpm, 7.0-mm
Supports the following mSATA solid-state drives:
●
160-GB solid-state drive
●
128-GB solid-state drive
Optical drive External USB optical drive (computer USB ports support 2A current)
SATA
12.7mm tray load
Supports the following external optical drives:
●
Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive
●
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive
Audio and video Single digital microphone
Beats Audio with Beats logo (support Beats hotkey [fn+b])
Two integrated stereo speakers
HP TrueVision high-definition webcam (fixed, no tilt, 1280×800 by 30 frames per second)
Ethernet Integrated Gigabit network interface card (NIC), PCIE interface
Wireless Integrated WLAN options by way of wireless module
Two WLAN antennas built into display assembly
Supports a Ralink 3592BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS Combo Adapter
WLAN module
Integrated WWAN options by way of wireless module
Two WWAN antennas built into display assembly (select models only)
Supports the HP hs2340 HSPA+ Mobile Broadband Module
External media card Push-push insertion/removal
HP Multi-Format Digital Media Reader supports the following digital card formats:
●
MultiMediaCard
●
Secure Digital (SD) Card
●
Secure Digital High-Capacity (SDHC) Card
●
Secure Digital Extended Capacity (SDxC) Card
Subscriber identity module (SIM) slot (populated with WWAN; toolless user accessible)
2 Chapter 1 Product description
Category Description
Ports
Keyboard/pointing
devices
TouchPad with multi-touch gestures
Taps enabled as default
Power requirements Supports a 65-W PFC RC V 3-wire HP Smart AC adapter
Supports a 6-cell, 55-Whr, 2.55-Ah Li-ion battery
Security Security cable slot
Operating system Preinstalled:
●
3-pin AC power
●
Audio-in (mono microphone), supports jack detection
●
Audio-out (stereo headphone), supports jack detection
●
HDMI version 1.3b supporting 1080p, 1920 ×1080 @ 60Hz
●
RJ-45 (Ethernet, includes link and activity lights)
●
USB 2.0 (3 ports)
●
VGA (Dsub 15 pin) supporting 2048×1536 external resolution @ 60 Hz, hot plug and unplug
and auto-detection for correct output to wide-aspect vs. standard aspect video
97% Duracoat, island-style keyboard, no spill-resistance (in charcoal and linen white finishes)
●
Windows 7 Home Basic (64- and 32-bit)
●
Windows 7 Home Premium (64- and 32-bit)
●
Windows 7 Professional (64- and 32-bit)
●
Windows 7 Starter 32-bit (only on computer models equipped with 2-GB memory)
●
DVD SSRD recovery solution
Serviceability End-user replaceable parts:
●
AC adapter
●
Battery
●
Hard drive
●
Memory modules (2)
●
SIM
●
Solid-state drive
●
WLAN module
●
WWAN module
3
2 External component identification
4 Chapter 2 External component identification
Display
Item Component Description
(1) Internal display switch Turns off the display or initiates Sleep if the display is
closed while the power is on.
NOTE: The display switch is not visible from the outside
of the computer.
(2) WLAN antennas (2)* Send and receive wireless signals to communicate
with WLANs.
(3) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate
with WWANs.
(4) Internal microphone Records sound.
(5) Webcam Records video and captures still photographs.
To use the webcam, select Start > All Programs >
CyberLink and Chat > CyberLink YouCam.
(6) Webcam light On: The webcam is in use.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and
Environmental Notices that applies to your country or region. These notices are located in Help and Support.
Display
5
Buttons
6 Chapter 2 External component identification
Item Component Description
(1) Power button
(2) QuickWeb button (select models only)
●
When the computer is off, press the button to turn on
the computer.
●
When the computer is on, press the button briefly to
initiate Sleep.
●
When the computer is in the Sleep state, press the
button briefly to exit Sleep.
●
When the computer is in Hibernation, press the
button briefly to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off
the computer.
To learn more about your power settings, select Start >
Control Panel > System and Security > Power
Options, or refer to the HP Notebook Reference Guide.
●
When the computer is off or in Hibernation, press
the button to open HP QuickWeb.
●
When the computer is in Microsoft Windows, press
the button to open the default Web browser.
●
When the computer is in HP QuickWeb, press the
button to open the Web browser.
QuickWeb allows you to browse the Internet,
communicate with others using Skype, and explore other
HP QuickWeb programs. When the computer is off or in
Hibernation, you can press the QuickWeb button to
access these features without waiting for the operating
system to start.
NOTE: For more information, refer to the HP
QuickWeb software Help. If your computer does not
have HP QuickWeb software, the button does not start
QuickWeb or perform any action or function
in QuickWeb.
Buttons
7
Keys
Item Component Description
(1) esc key Displays system information when pressed in combination
with the fn key.
(2) fn key Displays system information when pressed in combination
with the esc key.
(3) Windows logo key Displays the Windows Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath the pointer.
(5) Action keys Execute frequently used system functions.
8 Chapter 2 External component identification
Lights
Item Component Description
(1) Power light
(2) Mute light
(3) Wireless light
(4) Caps lock light On: Caps lock is on.
(5) TouchPad light
●
White: The computer is on.
●
Blinking white: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
Amber: Computer sound is off.
●
Off: Computer sound is on.
●
White: An integrated wireless device, such as a
WLAN device and/or a Bluetooth device, is on.
●
Amber: All wireless devices are off.
●
On: The TouchPad is on.
●
Off: The TouchPad is off.
Lights
9
TouchPad
Item Component Description
Front
(1) TouchPad light
(2) TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap the
(3) TouchPad zone Moves the pointer and selects or activates items on
(4) TouchPad left button Functions like the left button on an external mouse.
(5) TouchPad right button Functions like the right button on an external mouse.
Component Description
Speakers (2) Produce sound.
●
On: The TouchPad is off.
●
Off: The TouchPad is on.
TouchPad on/off button to turn the TouchPad on and off.
the screen.
10 Chapter 2 External component identification
Left side
Item Component Description
(1) Power connector Connects an AC adapter.
(2) Battery light
(3) Security cable slot Attaches an optional security cable to the computer.
(4) Vent Enables airflow to cool internal components.
(5) Hard drive light
●
White: The computer is connected to external
power. If a battery installed, the battery is
fully charged.
●
Amber: The computer is connected to external
power and the battery is charging.
●
Off: The computer is not connected to
external power.
●
Blinking: The computer is in the Sleep state.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during
routine operation.
●
Blinking white: The hard drive is being accessed.
●
Amber: HP ProtectSmart Hard Drive Protection has
temporarily parked the hard drive.
NOTE: For information on HP ProtectSmart Hard
Drive Protection, refer to the HP Notebook
Reference Guide.
(6) HDMI port (select models only) Connects an optional video or audio device, such as a
high-definition television, or any compatible digital or
audio component.
(7) USB port (2) Connects an optional USB device.
Left side
11
Right side
Item Component Description
(1) Digital Media Slot Supports the following digital card formats:
(2) Audio-out (headphone) jack Produce sound when connected to optional powered
●
MultiMediaCard
●
SD Card
●
Secure Digital High-Capacity (SDHC) Card
●
Secure Digital Extended Capacity (SDxC) Card
stereo speakers, headphones, ear buds, a headset, or
television audio.
WARNING! To reduce the risk of personal injury,
adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety information,
refer to the Regulatory, Safety, and
Environmental Notices.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
(3) Audio-in (microphone) jack Connects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
(4) USB 2.0 ports (2) Connect optional USB 2.0 devices.
(5) External monitor port Connects an external VGA monitor or projector.
(6) RJ-45 (network) jack Connects a network cable.
12 Chapter 2 External component identification
Bottom
Item Component Description
(1) Battery bay Holds the battery.
(2) SIM slot (select models only) Supports a wireless subscriber identity module (SIM). The
SIM slot is located inside the battery bay.
(3) Battery/service cover latch Releases the battery from the battery bay.
(4) Vent Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during
routine operation.
(5) Service cover Provides access to the hard drive bay, a memory module
slot, the SIM slot (select models only), the WLAN module,
and the WWAN module (select models only).
Bottom
13
3 Illustrated parts catalog
14 Chapter 3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
Item Description Function
(1) Product name This is the product name affixed to the front of
the computer.
(2) Serial number (s/n) This is an alphanumeric identifier that is unique to
each product.
(3) Part number/Product number (p/n) This number provides specific information about the
product's hardware components. The part number
helps a service technician to determine what
components and parts are needed.
(4) Warranty period This number describes the duration of the warranty
period for the computer.
(5) Model description This is the alphanumeric identifier used to locate
documents, drivers, and support for the computer.
Service tag
15
Computer major components
16 Chapter 3 Illustrated parts catalog
Item Component Spare part number
(1) Display assembly: The display assembly is spared at the subcomponent level only. For display assembly spare
part information, see
(2) Keyboard in charcoal finish (includes keyboard cable):
For use in Brazil 659500-201
For use in Canada 659500-121
For use in Latin America 659500-161
For use in the United States 659500-001
Display assembly subcomponents on page 19.
(3) Top cover in charcoal finish (includes power button board and cable and TouchPad
and TouchPad cable):
(4) Speakers (includes cables) 659508-001
(5) TouchPad button board (includes cable) 664993-001
(6) System board (includes processor and replacement thermal material):
For use only with computer models equipped with an AMD E450 processor and
WWAN capability
For use only with computer models equipped with an AMD E450 processor but not
WWAN capability
For use only with computer models equipped with an AMD E300 processor and
WWAN capability
For use only with computer models equipped with an AMD E300 processor but not
WWAN capability
(7) Power connector cable (includes bracket) 664995-001
(8) Heat sink (includes replacement thermal material) 664999-001
(9) Fan 665000-001
(10) Base enclosure (includes battery release latch) 659496-001
(11) RTC battery:
659513-001
659512-001
659511-001
659510-001
659509-001
For use only on computer models with WWAN compatibility 664994-001
For use only on computer models without WWAN compatibility 599516-001
(12) Memory modules (2, PC3, 10600, 1333-MHz):
4 GB 621569-001
2 GB 621565-001
(13) HP hs2340 HSPA+ Mobile Broadband Module WWAN module 632155-001
(14) Ralink 3592BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS
Combo Adapter
(15) Hard drive (does not include the hard drive bracket, connector cable, isolators, or screws. These components are
included in the Hard Drive Hardware Kit, spare part number 664913-001):
500-GB, 5400-rpm, SATA, 7.0-mm 669299-001
630813-001
Computer major components
17
Item Component Spare part number
320-GB, 5400-rpm, SATA, 7.0-mm 645193-001
Solid-state drive:
160-GB solid-state drive 659933-001
128-GB solid-state drive 675097-001
Hard Drive Hardware Kit (not illustrated, includes the hard drive bracket,
connector cable, isolators, and screws)
NOTE: See
Kit information.
(16) Service cover in charcoal finish (includes two rubber feet and shielding): 659503-001
(17) Rubber Kit (includes two rear corner covers and two rubber feet) 664996-001
(18) 6-cell, 55-Whr, 2.55-Ah Li-ion battery 646757-001
Mass storage devices on page 21 for more Hard Drive Hardware
664913-001
18 Chapter 3 Illustrated parts catalog
Display assembly subcomponents
Item Component Spare part number
(1) Display bezel (includes display lid switch magnet) 669025-001
(2) Webcamera module 659516-001
Display Hinge Kit,includes: 659499-001
(3a) Left and right hinges
(3b) Left and right hinge brackets
(4) 11.6-in, LED, HD, BrightView SVA display panel 668353-001
Display assembly subcomponents
19
Item Component Spare part number
(5) Display Cable Kit (includes display panel cable and webcamera module cable) 659498-001
(6) Wireless Antenna Kit (includes left and right WLAN antenna cables
and transceivers and left and right WWAN antenna cables and transceivers)
(7) Display enclosure (in charcoal finish):
For use with computer models equipped with WLAN only capability (includes WLAN
antenna cables and transceivers):
For use with computer models equipped with WLAN and WWAN capability (WLAN
antenna cables and transceivers and WWAN antenna cables and transceivers):
659492-001
659493-001
671685-001
20 Chapter 3 Illustrated parts catalog
Mass storage devices
Item Component Spare part number
(1) Hard drive (does not include the hard drive bracket, connector cable, isolators, or screws):
500-GB, 5400-rpm, SATA, 7.0-mm 669299-001
320-GB, 5400-rpm, SATA, 7.0-mm 645193-001
(2) Solid-state drive:
160-GB solid-state drive 659933-001
128-GB solid-state drive 675097-001
Hard Drive Hardware Kit, includes:
(3a) Hard drive bracket
(3b) Hard drive connector cable
(3c) Hard drive isolators
Mass storage devices
21
Loading...