The information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this
material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Hewlett-Packard shall
not be liable for errors contained herein or for incidental or consequential
damages in connection with the furnishing, performance, or use of this material.
Hewlett-Packard assumes no responsibility for the use or reliability of its software
on equipment that is not furnished by Hewlett-Packard.
This document contains proprietary information that is protected by copyright.
All rights are reserved. No part of this document may be photocopied,
reproduced, or translated to another language without the prior written consent of
Hewlett-Packard Company.
CompuServe™ is a U.S. trademark of CompuServe, Inc.
NetWare® is a registered trademark of Novell, Inc.
SCO™ is a trademark of The Santa Cruz Operation, Inc.
UNIX® is a registered trademark of UNIX System Laboratories Inc. in the
U.S.A. and other countries.
Windows® is a registered trademark of Microsoft in the U.S. and other countries.
Windows NT™ is a trademark of Microsoft Corporation.
Hewlett-Packard Company
Network Server Division
5301 Stevens Creek Blvd.
P.O. Box 58059, MS 53U-FJ
Santa Clara, CA 95052-8059 USA
The user guide is for the person who installs, administers, and troubleshoots
LAN servers. Hewlett-Packard Company assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products
with hazardous energy levels.
The NetServer Storage System/6 provides external mass storage for use with the
current line of HP NetServers. The NetServer Storage System/6 is compatible
with the Small Computer System Interface (SCSI-2) industry standard. Both
Fast and Fast-Wide SCSI-2 are supported. The embedded SCSI controllers in
NetServers, SCSI host bus adapters (HBA) or Disk Array Controllers (DAC)
provide the SCSI interface between the host system and the storage system.
DACs and HBAs are available from Hewlett-Packard (check with your dealer).
The NetServers, HBAs and DACs include software that supports a variety of
operating systems.
The chassis contains horizontal mass storage shelves called SCSI device shelves
in the upper area of the chassis and a hot-swap subsystem with six hot-swap
shelves in two cages in the lower area. The SCSI device shelves support SCSI
devices, such as tape drives. The hot-swap shelves support SCA-2 hot-swap disk
modules provided by HP.
The SCSI connectors on the rear panel connect the storage system to the host
system. The SCSI bus terminates inside the storage system cabinet. A power
supply and the internal cabling necessary for most configurations are included in
the storage system.
The NetServer Storage System/6 can be configured to solve a variety of storage
problems. The disk modules are available in a variety of capacities to meet your
mass storage needs. Mass storage devices and external SCSI cables are not
included with the storage system. They must be ordered separately from your HP
dealer.
English
1
1 Introduction
Basic Installation
This section provides the basic information for installing the NetServer System/6.
For detailed information, refer to the applicable chapter or section. Please also
read the section “General Operating Instructions” in this chapter before installing
the storage system.
The basic steps for installing the storage system are as follows:
1. Unpack the device and inventory the accessories as described in the next
section “Unpacking the NetServer Storage System/6.”
2. Plug in the power cord.
WARNING NetServer Storage System/6 does NOT have an auto ranging
power supply. During initial unpacking and setup, verify the
230/115 voltage switch on the back of the power supply is set
properly.
3. Turn the storage system on.
4. Verify that the LED readout displays HP and the system powers up. If the
system powers up, continue with this section. If the system fails to power
up, go to the chapter on troubleshooting in this manual.
5. Turn the power off and unplug the power cords.
6. Accept the default cabling configuration and SCSI address settings or
configure the cabling for the devices and set the SCSI addresses as
described in the chapter “Cabling Storage Devices and Setting SCSI
Addresses.”
CAUTION It is important to follow the principles outlined in the chapter
“Cabling Storage Devices and Setting SCSI Addresses.”
7. Install the hot-swap disk modules as described in the chapter “Installing
Hardware Accessories.”
8. Install the SCSI device(s) in the SCSI device shelves as described in the
chapter “Installing Hardware Accessories.”
9. Secure the storage system in its permanent location.
10.Connect the external power cords and cables.
2
11.Configure the system with the appropriate drivers and/or operating
system, as described in the user’s manual of the HP NetServer or disk
array controller.
Unpacking the NetServer Storage System/6
The instructions for unpacking your storage system are printed on the shipping
carton. Keep all of the packing material, including the plastic bags, in case you
need to repackage the storage system. When everything is unpacked, make sure
you have all the items. If any parts are missing or damaged, contact your dealer
immediately.
CAUTION Components of the NetServer Storage System/6 are sensitive to
static electricity and can easily be damaged by improper
handling. The use of a grounding strap is recommended.
Contents of the N etServ er Stor age Sy stem/6 Package
The NetServer Storage System/6 package contains the following:
• The NetServer Storage System/6 chassis.
• This NetServer Storage System/6 User Guide.
1 Introduction
English
• Cables for the internal SCSI configuration. (These are already attached to
the storage system in the default configuration.)
• A power cord.
NOTESCSI devices for the SCSI device shelves, disk modules and
external SCSI cables are ordered separately.
3
1 Introduction
Identify ing Par ts of the NetS erver Storage S ystem /6
Figure 1-1 shows the various parts of the storage system. Please take a few
moments to acquaint yourself with the parts of the storage system.
Power Indicator
Power Switch
Reset Switch
LED Readout
Chassis
Keylock
Drive
Activity
Light
Drive
Power
Light
Hot-Swap
Subsystem
Keylock
Figure 1-1. Front View of the Storage System
Hot-Swap
Subsystem
The parts of the system shown in Figure 1-1 are described below:
Power IndicatorLights green when the power is on.
Power SwitchSwitches the power to the cabinet on or off. This single
switch controls the power to all of the storage devices.
Reset SwitchProvides several functions: performs a self-test, performs a
power supply reset or changes the unit identification
number.
4
1 Introduction
LED ReadoutDisplays “HP” (the default) or the unit identification number
during normal operation, displays status information during
a self-test or warns of an error condition.
Chassis KeylockThe front bezel is locked to the chassis with the key lock
near the top of the bezel. When the bezel is in place, it
effectively locks the chassis door.
English
SCSI Device
Shelves
Drive Activity
(LED) Light
Drive Power
(LED) Light
Hot-Swap Disk
Module Keylock
Standard SCSI devices, such as a DAT tape drive or an
independent hard disk drive, can be installed in the SCSI
device shelves.
The LED lights while the drive spins up. It goes off when
the drive has spun up and is idle and flashes when the drive
in the module is reading or writing data. If, after the drive
has spun up, the light remains on, the drive may be hung. If
you suspect the drive is hung, refer to the “Troubleshooting”
chapter in this manual.
Indicates the status of drive power and warns of an over
temperature condition. The LED lights green when the disk
module has been fully inserted into the shelf and power is
good.
If a single drive is flashing yellow, it indicates a faulty
power condition. If all the drives in a cage are flashingyellow, it indicates a possible over temperature condition. If
all the drives in a cage are flashing red, it indicates the
temperature has exceeded the operational range.
Immediately begin shut-down procedures and refer to the
“Troubleshooting” chapter in this manual.
When locked, the key is required to remove a hot-swap disk.
Only one key is needed to remove or install any disk
module. The key also matches the chassis keylock.
5
1 Introduction
Chassis
Fan
Unused
Connectors
SCSI
Knockouts
Power
Cord
Connection
Voltage
Select
Switch
Power
Supply
Fan
Figure 1-2. Rear View of the Storage System
The parts of the system shown in Figure 1-2 are described below:
Chassis FanProvides cooling for the storage system.
SCSI ConnectorsProvides 68-pin, high-density SCSI interface connections to
the storage system cabinet.
KnockoutsSCSI interface connections can be added by removing the
knock-outs and installing the appropriate SCSI connector.
Power Supply FanProvides cooling for the storage system’s power supply and
storage system.
Power Cord
Provides a connection for the AC power cord.
Connection
Voltage Select
Controls the voltage accepted by the power supply.
Switch
6
General Operating Instructions
1 Introduction
Please read the following instructions carefully. They contain information on
how to avoid data loss and damage to the system due to improper handling.
Reset Switch
The front panel’s reset switch resets the power supply, performs a self test, and
can be used to set the unit identification number.
Power Supply R eset
If the power supply shuts down, momentarily pressing the reset switch initiates a
power supply reset. The reset sequence takes about 15 seconds. The display and
power-on LED are off during the reset sequence.
Self-Test
When a self-test is performed, the results are displayed on the LED. To perform
a self-test, complete the following procedure:
1. With the power switch off, hold the reset switch and turn the power on.
2. Release the reset switch. The seven-segment LED blinks “8.8.” five
times, then displays the firmware revision number. The unit then
performs a power supply reset, as described above.
Unit Identific ation Num ber
A unit identification number can be set for identification purposes. It has no
impact on the operation of the storage system. To change the unit identification
number, complete the following procedure:
English
1. Press and hold the reset switch for approximately five seconds, until the
LED starts its count (at one-second intervals). The numbers 1 through 16
and the letters “HP” display in sequence (“HP” is the default unit
identification number).
7
1 Introduction
2. Release the reset switch when the desired number displays. The unit
identification number displayed is stored in the EEPROM. The unit
identification number does not change even if the storage system is powercycled (unless this procedure is repeated).
NOTEThe power supply does not reset when the unit identification
Power Cycling
On an active network, switching the storage system power on or off while the
host system is operating may affect server operation. Always make sure it is safe
to cycle the power before doing so. Alert network users that the mass storage
will be unavailable while the power is off.
For example, if you are using the HP DAC Write Cache, power cycling could
result in data loss. When using the Write Cache, use the JetSet utility (provided
with HP NetServers) to flush the cache before you cycle power. Wait until the
disk drives are idle and the Write Cache (if used) has been flushed before
switching off power. This avoids corrupting any data transfer that may be in
progress between the host system and a disk.
The status lights on the front of each disk indicate activity. The lights flash
when the host system is transferring data. If no lights are flashing, the bus is idle
and it is safe to switch off the power.
number is changed.
Continuous Operation
The storage system power should remain on whenever the host system is
operating. The disk drives are not harmed by continuous operation; avoid cycling
power unnecessarily.
8
Temperature Control
Keeping the unit within the range of normal operating temperatures (see
Appendix A, “Specifications”) is important to the long life and proper function of
the storage system. If the storage system cabinet has been exposed to temperature
extremes, allow two hours for it to stabilize to room temperature and humidity
before switching on the power.
Blank filler panels that cover the SCSI device shelves and the disk module
shelves are installed by the factory. These panels must remain installed for the
product to comply with safety and regulatory requirements, and to provide proper
cooling for the disk modules. If a SCSI device shelf filler panel is lost, you can
order replacements (part number C3310-60017). If a hot-swap storage device
shelf filler panel is lost, you can order replacements (part number 5063-5676).
CAUTION To avoid the hazard of electrical shock and to ensure the cooling
If “FF” (fan fault) is displayed on the LED panel, the cooling fan has failed.
Shut down the system as quickly as possible. Continued operation of the storage
system with a failed fan could result in loss of data or damage to the storage
system and installed devices.
1 Introduction
English
system functions properly, the storage system should not be
operated with the door open.
The LEDs on the disk drive modules indicate the status of the cage. If all the
disk drive module LEDs in a cage are flashing yellow, it indicates a possible over
temperature condition in that cage. If all the drives in a cage are flashing red, it
indicates the temperature in that cage has exceeded the operational temperature
range. Immediately begin shut-down procedures and refer to the
“Troubleshooting” chapter in this manual.
Placement
Do not block the cooling vents. Do not place the storage system closer than 6
inches to a wall to ensure sufficient air flow and cooling.
9
1 Introduction
Hot-Swap Disk Module Care and Relocation
Handle disk modules carefully. Disk modules are more susceptible to shock,
vibration and electro-static discharge when they are not in the cabinet. Also, do
not touch the SCSI edge connector pins when a disk module is out of the cabinet.
The oils on your skin could weaken the contact.
Once the storage system has been configured and installed, a disk module should
not be moved from one hot-swap shelf to another shelf. Relocating a disk module
changes the SCSI address of that disk. If the SCSI address is changed, the
storage system is not able to read the information on that disk and data will be
lost.
Each disk module shelf is numbered. It is recommended that you mark each
module with its shelf number prior to installation. If a disk module fails, remove
the failed module and place a new module in the same shelf. Placing a
replacement module in a different shelf or relocating a disk module will result in
the loss of data.
Spin Up
The storage system must be powered up and the drives on the storage system
allowed to “spin up” to speed before the HP NetServer is powered on. The drive
activity light is on while the drive spins up. The light is off when the drive has
spun up and there is no read/write activity. If the HP NetServer is powered on
before the storage system is powered on and the drives have spun up, the host
will not recognize the storage system devices.
NOTEIf the SCSI addresses of the hot-swap shelves are set to 1-3 or 9-11,
they are programmed to delay startup. Wait at least two minutes
after the storage systems are powered up before powering up the
host system if any SCSI address is set to 1-3 or 9-11.
Using an Uninter ruptible Power Su pply
It is recommended that you operate your storage system on an uninterruptible
power supply (UPS). If you do, refer to the documentation included with the UPS
for complete instructions on connecting your storage system. The recommended
UPS budget for a fully loaded storage system is 600VA.
10
2Cabling Storage Devices and Setting
SCSI A ddresses
This chapter describes the NetServer Storage System/6, switch settings and
common cabling configurations. Once the addresses are set and cabling is
configured, the hardware can be installed as described in the next chapter.
CAUTION Be careful when handling electronic components. Electronic
components can be easily damaged by static electricity. Leave
these sensitive components in their anti-static bags until you are
ready to install them. Handle accessories as little as possible.
When you must handle an accessory, handle it only by the edges
or the mounting bracket. Avoid touching any contacts on the
accessory connector. Before touching any components inside your
storage system, touch a metal part of the chassis. The use of a
grounding strap is recommended.
How you configure the storage system depends on your system’s requirements
and the type of SCSI channel available from the host system. For example, the
HP NetServer LH array model has two embedded Fast SCSI-2 channels and
includes a PCI DAC card, which provides two Fast-Wide SCSI-2 channels.
Each channel supports a range of SCSI addresses. The addresses in each Fast
SCSI-2 channel range from 0-7. The addresses in each Fast-Wide SCSI-2
channel range from 0-15. In both Fast SCSI-2 and Fast-Wide SCSI-2
configurations, address 7 is used by the controller. Therefore, each Fast SCSI-2
channel supports up to seven SCSI devices on addresses 0-6. Each Fast-Wide
SCSI-2 channel supports up to 15 SCSI devices on addresses 0-6 and 8-15.
English
Each SCSI device on the same channel must have a unique address.
An address of 1 on Channel 0 is different from an address of 1 on
Channel 1.
The SCSI device shelves support only Fast SCSI-2 devices (addresses 0-6).
For devices installed in the SCSI device shelves, the address is set on thedevice per the manufacturer’s instructions. SCSI addresses for the hot-swap
subsystem are set using the switches in the storage system.
11
2 Cabling Storage Devices and Setting SCSI Addresses
The basic procedure for configuring the storage system is as follows:
1. Determine the desired configuration.
2. Power down the storage system and detach all power cords and external
cables.
3. Open the storage system door. The procedure is described in the
“Opening the Door” section of this chapter.
4. Set the switches that determine the SCSI addresses for the hot-swap cages
as described in the “Setting SCSI Addresses” section of this chapter.
5. Set the SCSI addresses for the devices on the SCSI device shelves as
described by the manufacturer of the devices.
6. Install the SCSI devices in the SCSI device shelves as described in the
“Installing Hardware Accessories” chapter.
7. Attach the cables to the devices as described in the “Cabling
Configurations” section of this chapter.
8. Close the door.
9. Attach all power cords and external cables.
10. Power-up the storage system.
Opening the Door
If you are installing any hardware accessories, such as SCSI mass storage
devices, you must open the door on the side of the storage system.
WARNING Always unplug all power cords and cables from the system before
opening the door.
The following procedures explain how to open the door.
1. Turn off the system.
2. Unplug the power cords and cables.
3. Unlock the bezel from the chassis.
12
2 Cabling Storage Devices and Setting SCSI Addresses
4. Remove the front bezel. Pull the top of the bezel forward, swinging it
down to clear the retaining clips at the bottom of the chassis. Lift the
bezel away from the chassis, as shown in Figure 2-1.
English
Figure 2-1. Removing the Bezel and Opening the Door
5. Loosen the door mounting screws using a straight-blade screwdriver.
(The screws remain attached to the door.)
6. Swing the door open, as shown in Figure 2-1.
CAUTION The door is an integral part of the unit. The storage system must
be operated with the door closed to ensure proper airflow for
continued reliability and to maintain compliance with radio
frequency interference (RFI) and safety standards.
7. Lift the door off the chassis (if desired).
Reinstalling the door is accomplished by reversing the procedure.
13
2 Cabling Storage Devices and Setting SCSI Addresses
Setting SCSI Addresses
The following is a description of the switch settings on the rear of the hot-swap
subsystem cage (see Figure 2-1). The default switch setting is described in the
“Cabling Configurations” section of this chapter.
NOTEThe numbers on the front bezel simply denote the position of the
disk module in relation to the hot-swap subsystem. These numbers
are not related to the SCSI addresses.
Switches 3, 4 and 6 determine the SCSI address of the hot-swap shelf, as shown
in Figure 2-2.
1
2
3
4
5
6
Off
On
UPPER
CAGE
14
1
2
3
4
5
6
Figure 2-2. Storage System Switch Location
LOWER
CAGE
2 Cabling Storage Devices and Setting SCSI Addresses
The switch setting location and functions are the same on both cages. The
switch 6 setting differentiates the upper and lower cages.
Table 2-1. Switch Functions and Settings
SwitchFunctionsSettings
1Not UsedAlways set to Off.
2Not UsedAlways set to Off.
3High/Low Addresses
Fast-Wide (68 pin)
SCSI Only.
Sets SCSI addresses for
upper or lower eight
addresses.
4SCSI Address Zero
Sets middle shelf in the
hot-swap cage to SCSI ID 0
or ID 8. The ID number
depends on the setting of
switch 3.
5Remote Start
Determines control of the
hot-swap disk module
power-on sequence.
6Upper/Lower Cage
Identifies cage location.
OnSets the drives to the upper eight
SCSI addresses.
OffSets the drives to the lower eight
SCSI addresses.
See SCSI Address Settings table
below for description of the settings.
OnSets the middle shelf in the cage
(shelf 2 or shelf 5) to SCSI ID 0 or
SCSI ID 8.
OffSets the middle shelf to the
normal SCSI address sequence.
See SCSI Address Settings table below
for a description of the settings.
OnInternal control: Upper cage is set
to delayed start and lower cage is
set to power-on at startup.
OffPower-on sequence is determined
by the host.
OnLower cage.
OffUpper cage.
See SCSI Address Settings table below
for description of settings.
English
It is important that the disk drives have a staggered power-up sequence. The
storage system may shut down if all of the devices attempt to spin-up at the same
time. If the staggered power-up sequence is not supported by the host system, be
sure switch 5 is in the “ON” (default) position.
15
2 Cabling Storage Devices and Setting SCSI Addresses
Switches 3, 4 and 6 determine the SCSI address setting for each shelf in the hotswap subsystem. Table 2-2 describes the settings and the shelf’s SCSI address.
3 - Off
4 - Off
6 - Off
3 - Off
4 - On
6 - Off
3 - On
4 - Off
6 - Off
3 - On
4 - On
6 - Off
Shelf 1 = ID 1
Shelf 2 = ID 2
Shelf 3 = ID 3
Shelf 1 = ID 1
Shelf 2 = ID 0
Shelf 3 = ID 3
Shelf 1 = ID 9
Shelf 2 = ID 10
Shelf 3 = ID 11
Shelf 1 = ID 9
Shelf 2 = ID 8
Shelf 3 = ID 11
3 - Off
4 - Off
6 - On
3 - Off
4 - On
6 - On
3 - On
4 - Off
6 - On
3 - On
4 - On
6 - On
Shelf 4 = ID 4
Shelf 5 = ID 5
Shelf 6 = ID 6
Shelf 4 = ID 4
Shelf 5 = ID 0
Shelf 6 = ID 6
Shelf 4 = ID 12
Shelf 5 = ID 13
Shelf 6 = ID 14
Shelf 4 = ID 12
Shelf 5 = ID 8
Shelf 6 = ID 14
Cabling Configurations
The storage system can be reconfigured by changing the internal cabling
configuration or changing the switch settings on the cages. This section
describes the external, the internal default, and some (but not all possible)
internal cabling configurations and switch settings for both the hot-swap cages
and the SCSI device shelves.
External Cabling
The storage system uses external, SCSI cables (not included) to communicate
with the host system. Cables used with this product must be properly shielded to
comply with regulatory requirements. The connection(s) at the back of the
storage system are 68-pin, high-density connectors. Using the appropriate
external SCSI cable, the storage system can be connected to the host system by
using a variety of connectors (see Table 2-3 for the appropriate cable). The
16
2 Cabling Storage Devices and Setting SCSI Addresses
external cables connect from the host system to the rear panel of the storage
system cabinet.
For instructions on connecting the external cables to the storage system, consult
the host system user’s guide or in the case of a DAC card, the user’s guide for the
DAC card.
At least one external SCSI cable is required to attach each storage system to the
host system. All connections from the storage system to the host must be direct.
Do not connect storage systems in series, or connect to other external SCSI
devices.
Many of the cabling configurations need more than one external SCSI cable. If
you need additional cables, they can be ordered from HP. The storage system is
not shipped with external SCSI cables. Table 2-3 lists some of the external SCSI
cables available from HP.
Table 2-3. Optional External SCSI Cables
System or
AccessorySCSI Port
NetServer LC
Embedded
Controller
NetServer LF
Embedded
Controller
NetServer LF Array
Model
NetServer LH
Embedded
Controller
NetServer LH Array
Model
NetServer LM
Embedded
Controller
NetServer LM
Fast SCSI-2 50-pin
high density.
Fast SCSI-2 50-pin
high density.
Fast SCSI-2 50-pin
high density.
Fast SCSI-2 50-pin
high density.
Fast-Wide SCSI-2
68-pin ultra-high
density.
Fast SCSI-2 50-pin
high density.
Fast SCSI-2 50-pin5181-7705
1.0-Meter Cable
Number
5181-7705D3635A
5181-7705
5181-7705
C2960A*
5181-7705
C3726AD3637A
5181-7705
2.5-Meter Cable
Number
D3635A
D3635A
D3635A
D3635A
D3635A
English
17
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