HP CZ248A, CZ249A, CZ250A User Manual

HP COLOR LASERJET ENTERPRISE M680 MFP PRINTER SERIES Firmware Readme
Product Name(s): HP Color LaserJet M680dn HP Color LaserJet M680f HP Color
LaserJet M680z
Model Number(s): CZ248A, CZ249A, CZ250A
This document contains information for the firmware revision number:
Firmware Datecode: 20210317 Firmware Revision: 2309046_000279
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.9.7
Description
-- What is included in the Firmware bundle?
-- Who needs this firmware?
-- Determining the current version level of your firmware
Enhancements and Fixes provided with this firmware revision Enhancements and Fixes provided with the previous revision(s)
Installation Instructions
-- Additional Information to know
-- Using the Embedded Web Server
-- Using the Walk up USB port
-- Web JetAdmin
FutureSmart Level Switching Procedures
-- Embedded Web Server (EWS)
-- Device Control Panel
-- Web JetAdmin
System Requirements Technical Assistance Customer Support Internet Additional Information Legal Statements
-- Trademark Notices
-- OPEN-SOURCE SOFTWARE LICENSE AGREEMENTS (In English)
-- License and Copyright
Description
This Readme file provides specific installation instructions and other information you should know before you perform a firmware update for your HP LaserJet Series printer or MFP. Installation instructions are provided for Single and Multiple Printer Updates.
This document provides specific update, installation and troubleshooting information. For additional information on the device features, refer to the online user guide found on the Windows Printing System Installer CD-ROM that came with your printer or at hp.com.
What is included in a Firmware bundle? The HP LaserJet printer firmware update file available from the hp web site contains firmware for the printer, embedded JetDirect (if applicable), HP paper handling accessories used with the device in one convenient download file. When the Remote Firmware Upgrade file is sent to the HP LaserJet Printer or MFP firmware for the engine and all connected accessories are upgraded.
Who needs this firmware? Similar to Hewlett Packard providing improved software for your HP LaserJet Printer or MFP, Hewlett Packard provides firmware updates for your printer periodically through its supported lifecycle. A firmware update may be necessary if it is determined that you may benefit from the resolution of any issue that is documented below. These updates are available on the HP support web site. Determining the current version level of your firmware
To determine the current level of firmware installed on the device: Go to the printer’s or MFP’s control panel.
1. Go to the printer’s control panel.
2. Scroll down and select the Administration application.
3. Select the Reports menu.
4. Select the Configuration/Status Pages menu.
5. Select the Configuration Page option.
6. Select the Print.
On the printed Configuration page look in the section marked "Device Information" for the Firmware Datecode and Firmware Revision. The Firmware Datecode and Firmware Revision will look something like this:
Firmware Datecode: 20140206 Firmware Revision: 2302253_422210
IMPORTANT NOTE:
This firmware file requires an interactive update method. You CANNOT update these Product(s)/Model(s) using the traditional FTP, LPR or Port 9100 methods of upgrading.
Please use one of the following methods listed below to update the firmware of this device.
Enhancements and Fixes provided with this Firmware revision
Firmware Datecode: 20210317 Firmware Revision: 2309046_000279
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.9.7
For information on HP Security Bulletins addressed by firmware releases, please visit:
https://support.hp.com/security-bulletins
To initiate a subscription to receive future HP Security Bulletin alerts via email, visit:
https://www.hp.com/go/alerts
ENHANCEMENT:
Base:
No New Updates.
Digital Sending:
No New Updates.
Fax:
No New Updates.
Security/Authentication:
No New Updates.
Embedded JetDirect:
No New Updates.
FIXES:
Base:
HP Webservices will stop working and the printer will lose its connection to HP
Connected on the web. You may see an error "Could not communicate with HP Connected, or Unable to contact HP Connected" when you try to enable HP Web Services.
Third party solutions created in 2021 will not be able to load on the device
through the solution installer page.
Security/Authentication:
No New Updates.
Digital Sending:
No New Updates.
Fax:
No New Updates.
Embedded JetDirect:
No New Updates.
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP Color LaserJet M680 SERIES
Firmware Datecode: 20210317 Firmware Revision: 2309046_000279
Embedded JetDirect:
JDI23900047
DC Controller:
5.49
CPB
2.176
SCB
xxxxFA1446AR 1.0
Fax
Ver11.4A
HP Fleet Release Designation
FutureSmart Bundle Version 3.9.7
MD5 checksum for .bdl file
cdc8c9264a800a3dc7d53c0eb66b9727
Enhancements and Fixes provided with this Firmware revision
Firmware Datecode: 20191213 Firmware Revision: 2309025_582101
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.9.6
For information on HP Security Bulletins addressed by firmware releases, please visit:
https://support.hp.com/security-bulletins
To initiate a subscription to receive future HP Security Bulletin alerts via email, visit:
https://www.hp.com/go/alerts
ENHANCEMENT:
Base:
No New Updates.
Digital Sending:
No New Updates.
Fax:
No New Updates.
Security/Authentication:
No New Updates.
Embedded JetDirect:
No New Updates.
FIXES:
Base:
49.4A.04 error may occur intermittently when printing from certain types of
customized applications.
Security/Authentication:
No New Updates.
Digital Sending:
No New Updates.
Fax:
No New Updates.
Embedded JetDirect:
No New Updates.
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP Color LaserJet M680 SERIES
Firmware Datecode: 20191213 Firmware Revision: 2309025_582101
Embedded JetDirect:
JDI23900042
DC Controller:
5.49
CPB
2.176
SCB
xxxxFA1446AR 1.0
Fax
Ver11.4A
HP Fleet Release Designation
FutureSmart Bundle Version 3.9.6
MD5 checksum for .bdl file
81ff8799b8573633d6aee1ce082f79df
Enhancements and Fixes provided with this Firmware revision
Firmware Datecode: 20190711 Firmware Revision: 2309021_581900
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.9.5
ENHANCEMENT:
Base:
No new Updates
Digital Sending:
No new Updates
Fax:
No new Updates
Security/Authentication:
Added an updated digital signature verification for aftermarket solution bundles
during installation. Currently installed solutions are not affected. Customers and resellers should work with solution providers for an updated signature-compliant version of their software.
Embedded JetDirect:
No new Updates
FIXES:
Security/Authentication:
CVE-2019-6334 - Solution application signature checking may allow potential
execution of arbitrary code.
Base:
Some SmartCard solutions may fail to communicate with the card reader properly
causing the authentication dialog window to not appear.
Digital Sending:
Warning message may appear stating the recipients email address is not in the
address book.
Fax:
No New Updates
Embedded JetDirect:
No New Updates
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP Color LaserJet M680 SERIES
Firmware Datecode: 20190711 Firmware Revision: 2309021_581900
Embedded JetDirect:
JDI23900041
DC Controller:
5.49
CPB
2.176
SCB
xxxxFA1446AR 1.0
Fax
Ver11.4A
HP Fleet Release Designation
FutureSmart Bundle Version 3.9.5
MD5 checksum for .bdl file
8cd1651b4b6889a825008b7ebf38f53c
Enhancements and Fixes provided with this Firmware revision
Firmware Datecode: 20190118 Firmware Revision: 2309010_581416
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.9.4
ENHANCEMENT:
Base:
No new Updates
Digital Sending:
No new Updates
Fax:
No new Updates
Security/Authentication:
New security check will prevent installation of non-compliant aftermarket solution
bundles. Currently installed solutions are unaffected. Please work with solution providers for an updated signature-compliant version of their software.
Embedded JetDirect:
No new Updates
FIXES:
Security/Authentication:
No New Updates
Base:
Unable to configure Digital Send Software (DSS) workflows when Cross-site
Request Forgery (CSRF) is enabled.
Scan and Copy jobs may get cancelled when pressing the space bar on the slide
out keyboard.
Digital Sending:
Warning message may appear stating the recipients email address is not in the
address book.
Fax:
No New Updates
Embedded JetDirect:
TLS 1.0 and Multicast IPV4 settings do not get backed up and restored properly.
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP Color LaserJet M680 SERIES
Firmware Datecode: 20190118 Firmware Revision: 2309010_581416
Embedded JetDirect:
JDI23900041
DC Controller:
5.49
CPB
2.176
SCB
xxxxFA1446AR 1.0
Fax
Ver11.4A
HP Fleet Release Designation
FutureSmart Bundle Version 3.9.4
MD5 checksum for .bdl file
9dbb50a3c9fa44c9e052e7f5204fda77
Enhancements and Fixes provided with this Firmware revision
Firmware Datecode: 20180605 Firmware Revision: 2308974_579771
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.9.2
ENHANCEMENT:
Base:
No new Updates
Digital Sending:
No new Updates
Fax:
No new Updates
Security/Authentication:
Added a feature to prevent Cross-site Request Forgery (CSRF) exploits. This guards
against a malicious exploit where unauthorized commands are sent to the EWS using the logged-on administrator credentials.
Embedded JetDirect:
No new Updates
FIXES:
Security/Authentication:
CVE-2018-5923: Insecure Solution DLL Signature Validation. CVE-2015-9251: jQuery before version 1.12.0 and 3.0.0 may be vulnerable to
Cross-site Scripting (XSS) attacks.
Base:
Under certain conditions 49.38.07 error is seen after receiving a fax job. Secure Erase feature does not work properly after replacing the device’s Hard Disk
Drive (HDD).
Digital Sending:
No New Updates
Fax:
Fax icon is disabled and requires reconfiguration when you upgrade from
firmware version 3.8.7 to 3.9.
Embedded JetDirect:
Cisco "ARP Proxy" feature is causing devices to decline the DHCP offer. Syslog Priority setting is not filtering properly. Device loses network connection after re-negotiating the link speed.
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP Color LaserJet M680 SERIES
Firmware Datecode: 20180605 Firmware Revision: 2308974_579771
Embedded JetDirect:
JDI23900022
DC Controller:
5.49
CPB
2.175
SCB
xxxxFA1446AR 1.0
Fax
Ver11.4A
HP Fleet Release Designation
FutureSmart Bundle Version 3.9.2
MD5 checksum for .bdl file
03b64e7d6100df865459296445f69763
Enhancements and Fixes provided with this Firmware revision
Firmware Datecode: 20180301 Firmware Revision: 2308955_579085
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.9.1
ENHANCEMENT:
Base:
No new Updates
Digital Sending:
No new Updates
Fax:
No new Updates
Security/Authentication:
No new Updates
Embedded JetDirect:
No new Updates
FIXES:
Security/Authentication:
No New Updates
Base:
When printing from Mac OS High Sierra, error "undefinedresult, OFFENDING
COMMAND" is seen.
Unable to print certain PDF files from USB.
Digital Sending:
No New Updates
Fax:
No New Updates
Embedded JetDirect:
By default, the IPP queue was disabled and it was enabled only for CUPS client.
This change includes enabling IPP queue by default, which improves IPP/IPPS performance significantly.
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP Color LaserJet M680 SERIES
Firmware Datecode: 20180301 Firmware Revision: 2308955_579085
Embedded JetDirect:
JDI23900015
DC Controller:
5.49
CPB
2.175
SCB
xxxxFA1446AR 1.0
Fax
Ver11.4A
HP Fleet Release Designation
FutureSmart Bundle Version 3.9.1
MD5 checksum for .bdl file
e2fa9226b95d68b60a7623eb5c91efe1
Enhancements and Fixes provided with this Firmware revision
Firmware Datecode: 20171213 Firmware Revision: 2308937_578496
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.9
ENHANCEMENT:
Base:
The Backup and Restore feature has been expanded to include JDI settings.
Additionally, this feature has been expanded to allow creating a backup file and restoring that file to another device of the same model and firmware version as the backup file.
When the "Email Domain Restriction" feature is configured with only one domain,
the domain will autofill once the user selects the "@" symbol.
Added support for "Any Size/Any Type" in cassette trays. This feature increases the number of allowed PIN users in the device's local
address book; from 1000 to 2000.
Optimized JPEG decompression library improves performance of print jobs with
JPEG compressed images
Enhancement to include the ability to keep the control panel lit during printing.
Feature is only available to be turned on/off via XTP tickets.
Support added for USB Keyboard HP part number QY776AA#ABA. Support
added only for the keys also available on Flow model keyboards. All other keys are nonfunctional.
Users now have the ability to cancel digital sending, copy, print and fax jobs via
SNMP commands.
Added the ability to specify a custom sign-in message at the control panel if all of
its permissions have Guest locked. The default message in English is "Touch 'Sign in' to use the device." The ability to modify this message lets clients that have
badge authentication solutions or other types of custom messaging they wish to be displayed to show.
A new option has been added to delete the temporary jobs after 3 days. Error code “42.B0.01” will not be displayed in the event log for end customers. Added new feature to allow PCL 6 to suppress blank pages. Previously this feature
was only available with PCL5, now this functionality is also available with PCL6.
Changes in power management to meet new Blue Angel regulations.
Digital Sending:
Devices will accept a new hidden macro called "%HOME_FOLDER%" in the "UNC
Folder Path" with the "Save to Shared Folders" of the "Save to Network Folder" setup. When specified, the device will attempt to locate that user's personal share folder using the default attribute for Active Directory named "home directory" if the user authenticated with Windows or LDAP authentication. Alternatively, when specified the device will attempt to locate the value for the constant Home Folder Path which certain pull print & authentication solutions like HP Access Control and others populate. This allows for a different way to specify personal folders so that the other advanced features like specifying a sub folder or optionally using a service account can be used. This can be especially helpful for pull print and authentication solutions like HP Access Control in cases where network administrators want to allow end users to tap a badge (which does not have their password) to deliver jobs to their home folders without additional prompts. This also helps clients with Windows and LDAP authentication too even if not using a service account where end users want jobs delivered to a predictable subfolder (e.g. "scans") and not just their root home folder.
Fax:
No new Updates
Security/Authentication:
Users now have the ability to disable printing from Help. Added two new features to improve the private and usability of retrieving stored
jobs from the "Retrieve from Device Memory" application. Administrators can define what users first see when entering the "Retrieve from Device Memory" application. The default behavior has not changed, but administrators have a new setting in the embedded web server under "Security" [Tab] -> "Protect Stored Data" [Menu] -> "Managed Stored Jobs" [Section] called "Behavior when users are authenticated. If "Assist users to their jobs" is selected, users entering the application will immediately see their jobs provided a folder exists by their username (default behavior in the print driver when sending jobs) but can navigate back to the list of folders with jobs. Administrators will also note a new permission
that is not activated by default in the embedded web server under "Security" [Tab]
-> "Access Control" [Menu] -> "Sign In and Permission Policies" [Section] -> "Open from Device Memory application" [Control Panel Permission] for "Other Users' Jobs and Folders". If removing the permissions (e.g. for "Guest" and "Device User") a regular user will only be able to see their or guest jobs. If at the folder view they will only be able to see folders with at least one of their own jobs or a guest job within it except for the special folders like "Untitled" & "Stored Faxes". These two features can be used together to optimize the privacy & usability when users retrieve their stored jobs.
Allow for nested group behavior on the EWS: Security>Access Control>Windows
Setup. Nested AD groups may be configured to inherit parent permissions.
Allows for authentication at devices using AD credentials instead of local device
credentials via Web Jet Admin.
This firmware provides compatible HP and 3rd party solution software the ability
to establish HTTPs communications through the Jetdirect networking interface. The protocol and encryption parameters for these solutions are now configured using the Jetdirect networking settings, allowing access to updated Jetdirect protocols and encryption. This option is available to HP and 3rd party solutions using the HttpWebRequest Class connection methods.
This firmware addresses the following security issues: CVE-2005-4900– SHA-1 is
not collision resistant, allowing for context-dependent spoofing attacks. Cipher suites containing the SHA-1 hashing algorithm can now be disabled by setting
Encryption Strength to “High” within the “Mgmt. Protocols” page under the EWS
Networking tab. These cipher suites will remain enabled/active if Encryption
Strength is set to either “Medium” or “Low”. Note: For devices with Encryption Strength set to “High”, after installing this firmware the Encryption Strength setting will be changed to “Medium” to allow continued access to SHA-1 cipher suites.
Embedded JetDirect:
No new Updates
FIXES:
Base:
You may see a 49.00.FF error while performing a Direct TIFF print job. Setting Legacy resolution to 300 x 300 would not be retained after a power cycle. Print job size of 400mb or more not getting stored on the device disk memory. Disk resident fonts are not persistent after a power cycle. Localization issue with physical keyboard is resolved. Paper type is displayed incorrectly on control panel when using Chinese. Wrong translation of control panel buttons in Czech. Certain PDFs were not printed correctly, text on PDF was getting printed as blocks.
Improved Barcode scanning. Improvement in print performance of certain PDF files. Scanned output PDF documents fail PDF/1-b compliance with certain PDF test
tools.
You may see an Access Denied warning when trying to accesses the EWS even
prior to entering in a Password.
Under certain circumstances an SNMP GET request might receive a slow response
which exceeds all client retries and timeouts. Sometimes the printer would never respond. This fix ensures that these circumstances do not prevent timely SNMP responses.
Fixed an issue where Date and Time settings in EWS would not save when device
was set to a non-English language.
Intermixing of pages is seen when printing mopy jobs. Save To Network Folder application always prompts for password after successful
third party Kerberos authentication.
A 48.A1.01 error could be displayed if a Job Accounting solution was registered
as a 'critical client'. This error is normal in the case of lost communication to the solution server but was occurring inadvertently due to a corrupt job being tracked by the device.
Embedded EPrint setting intermittently shows state as "Not Supported" instead of
"Enabled/Disabled" via WJA.
Using the Pages per Sheet N-Up printing feature provided with any version of the
UPD PCL6 driver will give incorrect printed output.
You may see improvements printing certain fonts. After upgrading to Future Smart 3.8 firmware and performing a cold reset on the
MFP, ‘Remote Scan Request’ button no longer shows up on the Control Panel.
49.38.07 error is seen when printing certain jobs with "reverse page order"
setting enabled on a device without finisher.
PS Error seen when printing certain documents greater than 40 pages. Added a Web Service object for the "Security" -> "Web Scan Auto Capture Jobs:
Enable Remote User Auto Capture" feature which will allow Web Jet Admin to fleet manage this setting with XTP Tickets where reservation less scanning for Network TWAIN is required.
Event "31.03.34" will not be displayed in the event log. 49.4A.04 is seen when printing certain PDF files containing excessive numbers of
XObjects on one or more pages
Error 49.4A.04 is seen when reprinting certain jobs from Corel Draw. The PCL commands to call barcode fonts does not work when using asterisks 49.38.07 error is seen when printing certain PDF jobs in duplex. Removed possibility of a device hang that could occur during an HTTPS encrypted
scan to an aftermarket solution server destination.
Color mismatch while printing certain PDF documents and selecting the CMYK
profile in driver.
Device stops responding to SNMP requests when we go to Device tab in WJA. Address book search in Japanese for katakana-hiragana prolonged sound mark (-)
does not work well.
USB volume name is not getting displayed correctly in Korean and other 2 byte
languages.
Missing graphics on pages when printing certain PCL5 jobs. Improvements in small job print performance. The composition of PDF files can be unique to the application or MFP/MFD which
created it. Changes have been made to help increase the printing performance of several of these file types.
Recovered Ok and Cancel button functionality on physical keyboard when virtual
keyboard is disabled.
Digital Sending:
Intermittent send to folder failures due to dfs server referrals. In the previous firmware release, a feature was added to let administrators use the
Shared Folders (instead of the Personal Folders optionally) to allow end users to access their home folder this way. While configuring the feature in the Embedded Web Server worked as expected, an issue was discovered where configuring the same feature via Web Services (including future releases of Web Jet admin) were not resolving correctly for users at the control panel when they tried to use the feature. This is now fixed.
Fax:
When the user badges in with card authentication while an incoming fax is being
received, inactivity timeout doesn’t take effect thus not logging out the user.
Thumbnail resolution of the failed fax report has been improved.
Security/Authentication:
Resolved issue with Card Reader not responding intermittently with Card insert. Resolved issue where aftermarket authentication agents utilizing the OXPd protocol
could inadvertently remove guest permissions to tabs (e.g. the Information tab) on the EWS page.
"This firmware addresses the following security issue: CVE-2016-2183 – 3DES TLS/SSL Birthday Attacks on 64-bit Block Ciphers
(SWEET32) Vulnerability."
Re-added web services (removed in FS 3.8) to allow HP Jet Advantage Security
Manager to manage the state of the Information tab in the embedded web server.
Resolved redundant authentication prompts when accessing certain types of logs. Scan to network folder suddenly stops working for Windows 10 shares after
receiving Microsoft update 1703 or later.
This firmware addresses the following security issue: CVE-2017-2750 - Insecure
Solution DLL Signature Validation.
Added support for G&D FIPS-201 SIPR smartcards that are provisioned without
encipherment certificates.
When logging into the Embedded Web Server using Windows authentication, you
may not be able to see all the tabs or options that you have been granted access to.
This firmware addresses the following security issues: CVE-2017-13077:
Reinstallation of the pairwise encryption key (PTK-TK) in the 4-way handshake. CVE-2017-13078: Reinstallation of the group key (GTK) in the 4-way handshake. CVE-2017-13079: Reinstallation of the integrity group key (IGTK) in the 4-way handshake. CVE-2017-13080: Reinstallation of the group key (GTK) in the group key handshake. CVE-2017-13081: Reinstallation of the integrity group key (IGTK) in the group key handshake.
This firmware disables the "TFTP Configuration File" setting to prevent
unauthorized device resets.
Embedded JetDirect:
Fixed "IP Address/Subnet is out of range. Check the field. IP=x.x.x.x
Mask=x.x.x.x" error given when an IP address was entered with zero for the host number in the Access Control List.
Buffers expanded to hold large DNS responses (70+ records). Previously only
about 7 or 8 records were accepted.
Trying to connect via the FTP may fail with certain applications. Fixed an issue where Windows Authentication would hang the printer. Product was generating Certificate Signing Requests with version number other
than zero. RFC 2986 requires a version number of zero.
Product was generating Certificate Signing Requests with version number other
than zero. RFC 2986 requires a version number of zero.
Printer crashes with 81.09.00 Embedded Jetdirect Error message when user sets
Admin password from Telnet.
Under certain circumstances during initial power-on, the DCHP Discover message
is sent without a hostname (option 81). This fix ensures that option 81 is always present when applicable.
The password input for "Import Certificate and Private Key" has been expanded
beyond 16 characters.
Default name when saving a CSR (Certificate Signing Request) is no longer
"certificate.cer".
Under certain circumstances the certificate validity check performed during the IKE
portion of IPsec was done with the local printer time and not UTC time.
If a Jetdirect 2900w in installed and two different wired networks are connected to
the printer (one on the JD 2900w and one on the Jetdirect Inside connection), then it was possible (under certain circumstances) for the entire printer to become unresponsive.
This fix prevents the printer from resetting the connection during an intervention
event (paper out, paper jam, etc.) when printing using the LPD protocol.
Previously, the connection would be reset after the TCP Idle Timeout had expired. Now it will wait indefinitely.
The firmware had trouble parsing a long list of "additional records" in a DNS SRV
response packet. This fix prevents the problems which were causing the device to crash with a 49.38.07 error code.
Do not respond to pings during the DHCP process (after DHCP Discover). Retry 802.1x EAP Start process if unsolicited Request Identity is received after
connecting to unsecured network.
IPP attribute "printer state" is not returning the correct state when printing a port
9100 job.
Updates to HTTPS communications for embedded aftermarket solutions. Some SSL requests from embedded solutions would fail due to corruption of the
destination URL.
Printer is showing offline after registering to Google Cloud Print. The Certificate Signing Request generated by the printer included three OU fields
(one specified by the user when filling in the EWS form and two additional OU fields added automatically). Some Certificate Authorities accept only one OU field so the user entered field was retained and the two internally generated OU fields were removed).
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP Color LaserJet M680 SERIES
Firmware Datecode: 20171213 Firmware Revision: 2308937_578496
Embedded JetDirect:
JDI23900012
DC Controller:
5.49
CPB
2.175
SCB
xxxxFA1446AR 1.0
Fax
Ver11.4A
HP Fleet Release Designation
FutureSmart Bundle Version 3.9
MD5 checksum for .bdl file
04721b2921b4b0deca10152ade67515b
Enhancements and Fixes provided with this Firmware revision
Firmware Datecode: 20170922 Firmware Revision: 2308216_001078
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.8.0.3
ENHANCEMENT:
Base:
No new Updates
Digital Sending:
No new Updates
Fax:
No new Updates
Security/Authentication:
No new Updates
Embedded JetDirect:
No new Updates
FIXES:
Base:
No new Updates
Digital Sending:
No new Updates
Fax:
No new Updates
Security/Authentication:
This firmware addresses the following security issues: CVE-2017-11103 - Heimdal
before 7.4 allows remote attackers to impersonate services with Orpheus' Lyre attacks.
This firmware addresses the following security issues: CVE-2017-9765 - Integer
overflow in SOAP (Simple Object Access Protocol) function allows execution of
arbitrary code or Denial of Service, aka Devil’s Ivy attack.
Embedded JetDirect:
No new Updates
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP Color LaserJet M680 SERIES
Firmware Datecode: 20170922 Firmware Revision: 2308216_001078
Embedded JetDirect:
JDI23e80129
DC Controller:
5.49
CPB
2.174
SCB
xxxxFA1446AR 1.0
Fax
Ver11.1
HP Fleet Release Designation
FutureSmart Bundle Version 3.8.0.3
Enhancements and Fixes provided with this Firmware revision
Firmware Datecode: 20170602 Firmware Revision: 2308214_000915
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.8.0.2
ENHANCEMENT:
Base:
No new Updates
Digital Sending
No new Updates
Fax
No new Updates
Security/Authentication:
No new Updates
Embedded JetDirect:
No new Updates
FIXES:
Base:
No new Updates
Digital Sending
No new Updates
Fax:
No new Updates
Security/Authentication:
This firmware addresses the following security issue: CVE-2017-2743 - Cross Site
Scripting (XSS) Vulnerability.
Embedded JetDirect:
No new Updates
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP Color LaserJet M680 SERIES
Firmware Datecode: 20170602 Firmware Revision: 2308214_000915
Embedded JetDirect:
JDI23e80125
DC Controller:
5.49
CPB
2.174
SCB
xxxxFA1446AR 1.0
Fax
Ver11.1
HP Fleet Release Designation
FutureSmart Bundle Version 3.8.0.2
Enhancements and Fixes provided with this Firmware revision
The following new functionality or features are provided by this firmware release:
Firmware Datecode: 20160820 Firmware Revision: 2308209_000574
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.8
ENHANCEMENT:
Base:
Introduced a secure pull print job purge feature where when using a pull print
solution and there is a condition on the device that requires user intervention, a job purge mode will be tied to the inactivity timeout. Job purge is limited to up to 3
jobs in the current print queue. To enable, select "Cancel Print Jobs after Unattended Error" in the devices EWS Security - General tab.
Upgraded the font library to UFST 7.3.1. The focus areas are Error handling for
TrueType fonts and OpenType CFF fonts.
Mediatype "HP EcoSMARTLite" has been renamed to "HP EcoFFICIENT". Role-Based Access to EWS - provides ability to limit access to EWS items via
defined roles. Note: If configured using 3.7.4, feature changes in next fleet release may cause some access controls to be lost. See white paper for details.
Added functionality to allow users to cancel A3 jobs on A4 printers, mainly
targeted for Pull printing customers.
Digital Sending
The number of allowed domains in the Email Domain Restriction has been
increased from 20 to 50.
Added a feature to show secondary credentials as soon as the user starts a job
that requires credentials (Folder, SharePoint) but credentials are missing. The secondary credentials prompt should be displayed regardless of the setting "verify folder access prior to job start" is enabled or disabled.
TWAIN scanning support on Network connected MFPs. The scan can be initiated
using an HP or non HP TWAIN client application. The feature would also support 'Job Reservations' to complete the remote scan requests from the Control Panel of the MFP.
Fax
Added alphanumeric keypad support for fax.
Security/Authentication:
Added a usability improvement for customers using certain pull print &
authentication solutions (such as HP Access Control) which populate the username, domain & home folder path as attributes. In these environments if the user pre­authenticates with their badge (taps first) before entering a Save to Network Folder application quick set configured with Personal Share & verify access, the device will only require the user's password.
Added Server Name Indication (SNI, section 3 of RFC 6066) support in TLS
handshake for improved compatibility in certain configurations of Active Directory Federation Service (ADFS) on Internet Information Services (IIS) 8 or later or possibly other applications.
Embedded JetDirect:
No new Updates
FIXES:
Base:
Slow printing of specific PDF files. Garbled text printed on configuration pages in certain localizations have been
resolved.
You may see devices intermittently stop responding in complex print environments Improvement in print performance of certain PDF files. Resolves an issue where HP device with PaperCut solutions may result in users
being unable to Authenticate or Pull Print. Within the PaperCut Administration Console the HP device is unable to be configured or the embedded device status
reports the following error “Error: The server sent HTTP status code 400: BadRequest”.
EPrint error "Could not Communicate with HPConnected.com. Some internal error
happened, try again." is seen after upgrading firmware to FS 3.5.1 or later versions.
A 49.38.07 error may be seen when printing PDF files using LPR. Improvement in print performance while printing certain PDFs using PS driver. PCLXL error is seen while printing PDFs with watermark. When PJL JOB START specifies a specific page to begin printing on (e.g. PAGE
20), the device correctly begins printing on the specified page. However, unsolicited PJL USTATUS PAGE responses would begin counting from Page 1 (Page 2 when printing duplex) instead of the specified JOB START page (e.g. PAGE 20). This has been corrected so PJL USTATUS returns PAGE counts beginning at the specific START PAGE.
Performance improvements related to non-English language usage in EWS and at
device Control Panel for built-in and aftermarket solutions (such as Authentication).
An indication that direct TIff printing was supported with the Retrieve from USB
feature was missing from control panel screen seen after opening the application on the control panel.
Not able to change Tray Registration settings while EWS is in certain languages. Equitrac Authentication Agent sign-in agent is missing. PaperCut error "Could not connect to the Quota server. If this problem persists,
contact the administrator" is seen after upgrade to FS 3.7.4.
If stop hard key is pressed while the device is in sign-in page of any application,
the device does not recover and we are not able to access any application on home screen after that.
PDF bar code not printed correctly.
Digital Sending
Reoccurring 44.01.0E errors in some scenarios when searching local fax records
via address book has been resolved.
During Send to Network folder the device fails to prompt user credentials screen
when the destination is set to NAS.
The device repeatedly prompts to add email address of the signed in user to the
Address Book.
Digital Send jobs get struck in the queue when using font DIMM loaded with
higher file size.
Resolved an issue wherein encrypted emails restricted by size were not sent
correctly.
Fax:
Internet fax doesn't support special characters underscore ( _ ) and hyphen ( - ) as
T.37 prefix.
Security/Authentication:
33.05.17 Security Alert seen when base filename used to package and zip files
for solution bundling is too long.
You may see a 33.05.18 error when using select Solution Providers software on
Firmware bundle 3.7
EWS Session Id HttpOnly attribute in HttpCookie class set to true.
Embedded JetDirect:
Functionality of the TCP MSS settings in Telnet has been restored. Fixed a situation where bad network packets (invalid checksum) could be accepted
and processed as if they were good.
Certificate Signing Requests from HP LaserJet printers have always had three OU
fields - one of which was specified by the customer. With this change, only the field containing the customer supplied data will be retained.
Resolved memory leaks (and possible device lockup) in DNS mapping logic when
handling uncommon IPv4/IPv6 scenarios.
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP Color LaserJet M680 SERIES
Firmware Datecode: 20160820 Firmware Revision: 2308209_000574
Embedded JetDirect:
JDI23e80125
DC Controller:
5.49
CPB
2.174
SCB
xxxxFA1446AR 1.0
Fax
Ver11.1
HP Fleet Release Designation
FutureSmart Bundle Version 3.8
Enhancements and Fixes provided with this Firmware revision
The following new functionality or features are provided by this firmware release: Firmware Datecode: 20160225 Firmware Revision: 2307851_000059 HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.7.01
ENHANCEMENT:
Base:
Digital Sending
Fax
Security/Authentication:
Embedded JetDirect:
No new Updates
FIXES:
Base:
Digital Sending
Fax:
Security/Authentication:
This firmware addresses the following security issue: CVE-2016-2244
Embedded JetDirect:
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP Color LaserJet M680 SERIES
Firmware Datecode: 20160225 Firmware Revision: 2307851_000059
Embedded JetDirect:
JDI23701070
DC Controller:
5.49
CPB
2.173
SCB
xxxxFA1446AR 1.0
Fax
Ver11.1
HP Fleet Release Designation
FutureSmart Bundle Version 3.7.01
Enhancements and Fixes provided with this Firmware revision
The following new functionality or features are provided by this firmware release: Firmware Datecode: 20160225 Firmware Revision: 2307851_000059 HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.7.01
ENHANCEMENT:
Base:
Digital Sending
Fax
Security/Authentication:
Embedded JetDirect:
No new Updates
FIXES:
Base:
Digital Sending
Fax:
Security/Authentication:
This firmware addresses the following security issue: CVE-2016-2244
Embedded JetDirect:
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP Color LaserJet M680 SERIES
Firmware Datecode: 20160225 Firmware Revision: 2307851_000059
Embedded JetDirect:
JDI23701070
DC Controller:
5.49
CPB
2.173
SCB
xxxxFA1446AR 1.0
Fax
Ver11.1
HP Fleet Release Designation
FutureSmart Bundle Version 3.7.01
Enhancements and Fixes provided with this Firmware revision
The following new functionality or features are provided by this firmware release: Firmware Datecode: 20160102 Firmware Revision: 2307781_551197 HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.7
ENHANCEMENT:
Base:
The device now has the capability to directly print TIFF files from the walk up USB
port.
When a full keyboard is displayed on the control panel, there is now a shortcut
key, "123" which when pressed, will display a 10-key numerical keypad to make it easier to enter numerical PINs.
Added support for printing TIFF files. IPP Job Mandatory attributes and Page Overrides are supported in Airprint 1.5
phase 2.
Improvements made to better recognize fluorescent highlighters when scanning.
Users must select "Text" mode when scanning to use updated scan tables.
Additional support added for Code128, Code 3of9, OCR-A, and OCR-B. When No Media Type is specified in the job and Tray 1 is loaded and configured
(ex: letter, cardstock), a prompt with the default media type is seen in the mount
(default: plain). If we press “OK” then the tray will be seeded to the job size and
type. If the user decides to not accept this change and selects the modify button and change the tray1 type and press ok, the mount comes back. What this means is that the user will not be able to use what is loaded and configured in Tray1 with the current job. This requirement provides the capability wherein an "Options" button is displayed instead of "OK" in the mount and once user presses Option button, he should be able to see two listings for Tray1, one with the current tray settings and one with the Job settings. Once user selects Tray1 with Job settings, Job size and Job type will be seeded in Tray1 and Job will get printed from Tray1. If user selects any other listing it will be treated as override of Job to tray settings.
Include the ability to erase content on the edges of images being copied, similar to
the edge erase functionality for scanned images.
The ability to include stapling of custom media types is now supported in
QuickSets.
In the Retrieve diagnostic data menu on the control panel, “OK" button was added
to allow user to navigate back after exporting the data.
Digital Sending
A requirement to provide a solution that allows restriction of e-mail addresses that
can be used in scan to Email jobs (To/Cc/Bcc) and e-mail job notifications.
The admin should be able to set the list of e-mail domains that can be used. For
instance, if the list of allowed domains contains just ""hp.com"", then just e-mails that contains @hp.com can be used when sending e-mail jobs and job notifications."
Users now have the ability to browse network folders from the Send to Network
Folder application for CIFS and DFS connections (but not FTP) provided they have "Ability to edit the network folder path" enabled by their network administrator.
Ability to set file number format “X_Y" in the email subject as well when using
Scan to Email.
Fax
Added the ability to flip orientation to duplexed Fax output.
Security/Authentication:
Whitelisting ensures only authentic, HP firmware code that has not been tampered
with is loaded into memory. If an anomaly is detected, the device reboots to a secure, offline state.
Runtime Intrusion Detection checks for anomalies in system memory during
complex firmware and memory operations. In the event an anomaly is detected, the device automatically reboots. If the Auto-recover feature is disabled, or the anomaly occurs twice within 30 minutes, the device reboots to a secure, offline state.
Embedded JetDirect:
No new Updates
FIXES:
Base:
PCL XL PCL XL error page is printed intermittently after retrieving the encrypted
stored Jobs.
HP logo hang when performing specific OCR Digital Send activities. 49.4A.04 error is seen when printing certain PDF documents using PS driver or
Direct Print.
49.4A.04 error is seen when printing certain Microsoft Word documents using the
Print feature in the EWS.
Printing certain PDF files using the Print Feature in the EWS may result in a blank
page being printed.
Report pages are still able to be printed when Access Control has been locked
down for those menu items.
Slow printing observed when using direct PDF for scanned documents. Improvement in print performance of certain PDF files. Configuration page not printed in few localization languages (Croatian,
Romanian, Slovak, Slovenian, Catalan, Indonesian, Thai).
Improved small job performance. Device hangs in "processing" state intermittently. When printing specific PDF documents via UNIX, users can get a message
regarding an Invalid Font, Failed reading start X ref number.
Default Copy or Send Automatic Document Feeder size switches to Letter after
firmware upgrade.
Added the ability to support more characters when defining user defined paper
types via the embedded web server.
Troubleshooting tab localization is wrong in German Language. Improved remote control-panel allowing access to remote operators while the initial
language and date/time wizard is open for new device installations as well as some error messages.
Improved remote control-panel allowing access to remote operators while the initial
language and date/time wizard is open for new device installations as well as some error messages.
You may see a delay in accepting data in the middle of a job or between jobs
when using the Equitrac solution.
HPAC15.0 does not read proximity card correctly when waking from sleep mode
with OXPd1.7
When device language is set to "German", the Scan File Types selection for OCR
file type are showing up in a different language
The "Scanner Busy" message is not localized correctly in certain languages German Localization is incorrect for "Device Memory" feature. Keyboard layout setting is changed from "English (UK)" to "Japanese (Romaji)"
after upgrading FW from 3.2.7 to 3.4.
Accented characters missing with universe font on 3.4. Slow printing of specific PDF files. Slow performance on PPT files. The Esc E command is not resetting the PCL5 print environment when used with the
PaperType command.
'Lines on page may not print when using certain PS or PDF print files. Scanner Busy" messages hang indefinitely on control panel under certain
conditions.
Adding a WJA Template has the potential to produce a 46.23.1C error. You may see the devices intermittently stop responding to SNMPv3 queries after 2-
3 weeks of up-time.
" SNMP Value for hrMemorySize (OID 0.1.3.6.1.2.1.25.2.2.0) Reporting Incorrect Memory Size." A 49.38.18 may be seen on the control panel when the device has FutureSmart
Bundle Version 3.5 installed.
Arabic words on WinForms have separated letters only. Setting the Home button to disabled in an OXPd application does not disable the
device Home button.
A 49.38.07 may be seen on the control panel for no apparent reason. Customizing Alternate Keyboard Layout via WJA does not work. Improvement in print performance of certain .PPT files. After rebooting the printer, some customers may notice a significant drop in the
percent life remaining in their High Yield Black Original LaserJet Toner (X) Cartridges.
Added OID support for Cartridge Serial Number. Cartridge Very Low message is cleared while opening and closing doors.
Digital Sending
Save to SharePoint Support added for "federated/hybrid" environments in which
both Office 365 and corporate-based authentication is required.
When split email attachment enabled, if a user sends an email with large
attachment to an incorrect email address, the email job is stuck on 'processing'
thus not allowing the subsequent email jobs to process. This would further result in
49.38.02 out of memory exception error.
The OCR file type is shown as ROC when configuring digital sending tasks. Send to Folder via DSS enabled when SecureJet authentication is used. Black (1-bit) image files produced by digital send features (Email, Save to
Network, etc) have been improved. New tone scaling, slightly smoother contrast to better preserve light content. In addition, new treatment of edge pixels added to help reduce dot spatter around text.
Devices may become unresponsive when job queue is filled. Send to Network folder failure due to CIFS timeout has been addressed. Email addresses are not added to the local address book through device control
panel when the local address book consists higher entries.
"Scanner Busy" message is continuously displayed on the control panel until the
scan job stuck in the active jobs queue is canceled.
Fax:
The feature "Stamp Received Faxes" now Stamps the archived faxes. Fax header details were truncated when the number of characters are exceeding
the limit.
Stamped faxes in German language shows time format in global standard (YYYY
MM DD) instead of country specific standard DD MM YYYY
MFP receives corrupted faxes with missing content and fuzzy text in complex
phone environment.
Incoming fax hangs on receiving page x of y. When LanFax jobs are sent from MFP to Biscom LAN fax server, it rejects the job
and inserts an error in the envelope file.
"When 'Rear bin' is selected as output bin for printing incoming faxes, 'close the
door message' pops up and the faxes are not printed in the rear output bin.
Note: The change in behavior now will have the following effect: If the bin is
open, the faxes will always be printed to rear output bin, regardless of output bin selection. In order to print to standard bin normally, close the rear output bin. If the rear bin is closed, fax will always be printed to standard output bin regardless of output bin selection."
When user selects fax recipients from the Address book and deletes one or more
recipients, the fax sent is received by the deleted recipients and not the ones selected in the list.
Security/Authentication:
Home Screen Sign-In configuration (deny guest access) lost after firmware
upgrade.
"After upgrade to firmware version 3.4, DFS jobs begin to fail after a period of
time. Sending to the physical location from a client works as expected."
Large scan jobs will fail if smartcard removed.
Send to homefolder fails intermittently with "Invalid folder destination server or
path".
If a password is mis-typed twice when using a Common Access Card the users
account may be locked out despite Active Directory being set to lock out after three bad password attempts.
Embedded JetDirect:
Telnet setting "Bonjour RCNFG" reverts to zero after power cycling the printer. Intermittent system hang seen on several or all devices on the same subnet at
around the same time, devices are not pingable.
Upgrading from FS 3.4 will cause Bonjour protocol to be enabled - even if it was
previously disabled.
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP Color LaserJet M680 SERIES
Firmware Datecode: 20160102 Firmware Revision: 2307781_551197
Embedded JetDirect:
JDI23700069
DC Controller:
5.49
CPB
2.173
SCB
xxxxFA1446AR 1.0
Fax
Ver11.1
HP Fleet Release Designation
FutureSmart Bundle Version 3.7
Enhancements and Fixes provided with this Previous Firmware revision
The following new functionality or features are provided by this firmware release: Firmware Datecode: 20150609 Firmware Revision: 2305090_000472 HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.5.1
ENHANCEMENT:
Base:
No new Updates
Digital Sending
No new Updates
Fax
No new Updates
Security/Authentication:
This firmware addresses the following security issues:
Embedded JetDirect:
No new Updates
FIXES:
Base:
After rebooting the printer, some customers may notice a significant drop in the
percent life remaining in their High Yield Black Original LaserJet Toner (X) Cartridges
Added OID support for Cartridge Serial Number Cartridge Very Low message is cleared while opening and closing doors
Digital Sending
No new Updates
Fax:
No new Updates
Security/Authentication:
No new Updates
Embedded JetDirect:
No new Updates
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP Color LaserJet M680 SERIES
Firmware Datecode: 20150609 Firmware Revision: 2305090_000472
Embedded JetDirect:
JDI23500067
DC Controller:
5.49
CPB
2.168
SCB
xxxxFA1446AR 1.0
Fax
Ver11.1
HP Fleet Release Designation
FutureSmart Bundle Version 3.5.1
Enhancements and Fixes provided with this Previous Firmware revision
The following new functionality or features are provided by this firmware release: Firmware Datecode: 20150403 Firmware Revision: 2305076_518489 HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.5
ENHANCEMENT:
Base:
Added the ability to view the "ProductNumber" and "LookAndFeelId" attributes in
the products via OXPd Solution Installer and the Jedi Embedded SDK.
The device can now communicate secure stored job options to the printer driver. Changed the More Apps menu text to reflect the new name of JetAdvantage. Devices will support JPEG printing via Airprint 1.3. Added the ability for devices equipped with the stapler/stacker to automatically
reverse jobs and staple when printing landscape in the top-left configured under stapling performance.
Added Native printer support for “Google Cloud Print”. For setup and registration
instructions, go to www.google.com/cloudprint/learn/
Digital Sending
No new Updates
Fax
An option has been added in the Fax Send Setup to choose which attribute will be
used as the user name in the LAN fax metadata.
Security/Authentication:
This firmware addresses the following security issues:
CVE-2014-3566 – SSLv3 POODLE (Padding Oracle on Downgraded Legacy Encryption) Vulnerability
Embedded JetDirect:
No new Updates
FIXES:
Base:
Device hangs with the error 49.43.0F while authenticating with Follow-me
solution installed.
Japanese characters in Address Book are garbled when using Backup and Restore
feature.
Error 33.02.01 is observed when upgrading the firmware from FS3.0 to FS 3.4. Devices may encounter a 49.38.07 while processing a duplex PS job with custom
media size.
Error "Unregistered Offending Command: ImageMask" is seen while printing
certain Jobs using a PS driver.
Print Jobs are slow when driver Status Notification is turned ON. The time stamp does not show local time when EWS Job log is exported to CSV or
Text file.
Communication failure is reported while using WJA to configure the device. Error 49.2A.01 is observed while printing certain word documents using the
discrete driver.
Error 49.4a.04 is seen when printing multiple copies of certain PDF documents. You may see Slow Copy Performance when using the Auto Include Margin Setting. Printing an A4 document may display a prompt on the printer’s control panel to
load paper in the MP tray.
Output will not be correct when duplexing with the Alternative Letterhead feature. When performing an Encrypted stored job via PC, the "Date Stored" time on the
device is incorrect.
After firmware upgrade to 3.1 with ShareScan 5.0 and SP6 , EWS page no
longer shows preview navigation buttons correctly.
The following issues may be seen with the HP SmartCard reading device:
1) Device wakes up at the first insertion but it never prompts for the PIN ( ""please wait"" screen appears twice then goes off )
2) May need to insert the card twice to wake up the device
3) The device wakes up but the control panel displays ""reader not detected"" message even though reader has connected already
Digital Sending
The personal folder's default attribute is now changed to homeFolder. When send to email the file is being split incorrectly, irrespective of the maximum
file size is set to.
Scan to homefolder fails after upgrading the firmware to 3.4 when the durable
handle request is not supported by the destination server.
Error 30.01.44 is seen when starting a scan job during scanner initialization. A conflict message in the "Quickset setup "page is seen, when the Quickset icon is
hidden and a new Quickset is configured to be placed on Home screen.
49.38.18 Error- Invalid value for email address message while sending email
Fax:
Notification with thumbnail gets printed even though fax is cancelled during
transmission
Fax accessory page shows 'Print' for Send/Receive Fax call report, even though
the notification setting is 'Email'.
Internet Fax Provider name doesn't show under Job Log User gets an error configuring Fax archive to folder even though valid credentials
are provided.
EasyLink Internet fax notification fails with provider returning a notification
indicating "too many digits".
Security/Authentication:
When Trusted Platform Module (TPM) is installed DriveLock password cannot be
changed.
Email FROM field does not reflect Authenticated user address when
GuestUserOverrride is set as default.
A smartcard middleware crash can occur with cards containing an "empty
certificates" buffer when used with the NIPRNET Smartcard Authentication Solution for US Government.
A device hang can occur during smart card sign in if an invalid OCSP URL is
configured under Security -> Certificate Management of the device EWS.
Device enters protected mode on the 6th failed logon attempt, instead of on the
5th failed logon. This issue only affects LDAP & Windows authentication.
Embedded JetDirect:
DHCP DISCOVER packets now include Tag 77 containing model and serial
number information for the printer/mfp.
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP Color LaserJet M680 SERIES
Firmware Datecode: 20150403 Firmware Revision: 2305076_518489
Embedded JetDirect:
JDI23500064
DC Controller:
5.49
CPB
2.167
SCB
xxxxFA1446AR 1.0
Fax
Ver11.1
HP Fleet Release Designation
FutureSmart Bundle Version 3.5
Enhancements and Fixes provided with this Previous Firmware revision
The following new functionality or features are provided by this firmware release: Firmware Datecode: 20150218 Firmware Revision: 2304070_439654 HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.4.1
ENHANCEMENT:
Base:
No new Updates
Digital Sending
No new Updates
Analog Fax
No new Updates
Security/Authentication:
No new Updates
Embedded JetDirect:
No new Updates
FIXES:
Base:
Incorrect translation of Job Build operation message in Japanese language on the
control panel.
End users prevented from authenticating to the device for some period of time
following a digital send or pull print operation performed by a prior authenticated
user. Some customers report an inability to login until the device has been power­cycled.
Digital Sending
No new Updates
Analog Fax
No new Updates
Security/Authentication:
No new Updates
Embedded JetDirect:
No new Updates
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP Color LaserJet M680 SERIES
Firmware Datecode: 20150218 Firmware Revision: 2304070_439654
Embedded JetDirect:
JDI23400008
DC Controller:
5.49
CPB
2.167
SCB
xxxxFA1446AR 1.0
Fax
Ver11.1
HP Fleet Release Designation
FutureSmart Bundle Version 3.4.1
FIXES AND ENHANCEMENTS PROVIDED WITH PREVIOUS FIRMWARE REVISIONS:
NOTE: ALL IMPROVEMENTS WITH PREVIOUS REVISIONS OF FIRMWARE ARE INCLUDED WITHIN THE MOST CURRENT REVISIONS
The following new functionality or features are provided by this firmware release: Firmware Datecode: 20141212 Firmware Revision: 2304061_439468 HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.4
ENHANCEMENT:
Base:
Ability for administrators to configure an email alert for print, copy, send or fax
jobs that may be still processing or stuck after a given threshold.
Ability for administrators or optionally help desk to remotely control device if
authorized from embedded web server.
Added PDF 1.7 support for direct printing Device settings can now be backed up and stored on the device before a
firmware upgrade is performed.
Improved copy, send and fax behavior with jobs automatically queued if the
scanner is busy or warming up.
Ability to detect Oficio size in the ADF Hebrew and Arabic languages are now available on the Device control panel.
Digital Sending
When creating a Send to Folder quickset that requires authentication, the domain
that is set by the administrator will be pre-populated to the control panel interface.
Analog Fax
Ability for administrators to specify a separate "from" email address for analog fax
archive jobs sent by email.
The fax test page will provide diagnosed results showing the status and technical
details of modem and phone line which would help an engineer/support personnel to troubleshoot a fax issue.
Ability for administrator to add multiple Internet fax domains and create a list of
Internet domains users can select from.
Security/Authentication:
Ability for administrators to configure product EWS for LDAP or Windows
Authentication Sign In for product tabs.
Support added for extensibility solutions to use Windows and LDAP authentication. Allows EWS users to Enable and Disable installed Authentication Agents on the
EWS Access Control page.
AirPrint 1.3 Authentication is now supported. Simplified Account Lockout is a feature to protect administrator and user accounts
and PIN protected stored jobs from brute force hacking attempts. The feature is built into the interface with no configuration necessary. After 5 failed authentication attempts, the system enters “Protected Mode” and inserts small fixed delays to impede continued password guessing. (Note: Identical passwords are treated as a single attempt.) After the user successfully authenticates, or the device idle timeout expires, the “attempt counter” is reset.
Provides improved logging performance for syslog security event logging when
printing multiple small print jobs.
LaserJet Single Function Devices now support embedded Windows and LDAP
Authentication.
When a Future Smart device connects securely (i.e. with SSL/TLS) to SMTP,
SharePoint or DSS servers, the identity of the server is now authenticated. This authentication requires the installation of the correct CA certificate into the Future Smart printer/MFP.
Product enablement for HP Trusted Platform Module Accessory.
Embedded JetDirect:
The default network interface used for outbound connections has been changed to
prioritize the Embedded Jetdirect followed by EIO, the 2700W and finally the 2800W. This priority is settable on the Networking tabs of EWS.
FIXES:
Base:
With Color Restrictions ON, personal colored job with PIN fails to print. Even though the Copy function has been disabled by administrator using control
panel customization through EWS, users were still able to copy using "Start Copy" soft button on Home Screen or the Start hard key.
49.38.07 error seen when printing duplex jobs containing Thai fonts. If "ability to modify tray size and type" settings is locked for a user, Tray 1 "Use
Requested Tray - First" capability is lost. The printer cannot pick paper automatically from Tray 1, even when loaded with correct paper size, and user gets prompted to load paper into Tray 2 to complete the job.
Half-width conversion is not occurring with YEN character on Japanese Keyboard
layout.
When printing mixed Letter/Leger or A4/A3 the device will now prompt properly
for the required media.
Alternative Letterhead Mode feature not working correctly for copy stored jobs. Errors in PCL which did not allow customer files to print, have been turned to
warnings.
Control Panel may display the incorrect output paper size when scaling is applied. Printer is entering into a deeper sleep when a card reader is installed. Unable to read Barcode printed on config page Duplex printing with Alternative Letterhead mode enabled, gives the wrong image
orientation.
[UPD-PCL6 and PS] Manual duplex Popup instructions are not matching between
driver popup and device control panel.
On the device EWS go to Fax tab > Receive set up > Fax Printing Schedule If Print time is set/stored as 7AM the time by default will shows as 5PM"
An improper attention message is displayed on control panel for a Manual Duplex
job.
When trying to retrieve all Encrypt jobs, the device doesn't print till the printer
display resets back to home screen.
When a device with an empty tray, has been discovered in WJA, it does not send
"Paper Out" alert, even after subscribing for it.
"Personal Jobs" with Encrypted job (With Password) are not getting stored via IPP
driver
Scan Service is not returning the Device Alert Event of Scanner ADF Jam while
doing a Cover Open Jam.
When the MFP is restarted, the copy settings of Color/Black changes to Auto-
Detect from Black.
The Form Length and the Font number PCL values are reset to default after printing
some documents and rebooting the device.
Some improvements in printing back to back small one-two page jobs.
Digital Sending
Date on Embedded Send to Network Folder job notification page is inaccurate. Issue with Japanese characters while configuring UNC path for ESNF. Device takes more time to display the folder quicksets on control panel when
configured through DSS.
Searchable PDF feature generates very large file attachments while performing
scan to email.
Folder quickset's destination value is different with xml and hps metadata files. The Finish button may be hidden by a dialog when configuring a Save to
SharePoint quickset
Email setup wizard enabled with "Grey out the information" on the control panel
uses the specified authentication credentials for sending emails.
SNF fails with local folder path for OXPD 1.6 services. Metadata XML file counts the blank pages when blank page suppression is used. Home folder's default attribute is changed to homeDirectory. Email from the device may be flagged as Spam due to a missing hostname in the
EHLO command when communicating with the SMTP servermay see
Analog Fax
When you import an address book in EWS some of the fax number entries are not
displayed on the control panel. However searching for a particular fax record will display the missing entry.
A 99.07.20 error relating to fax modem is seen when upgrading and
downgrading FutureSmart MFPs
HP FutureSmart MFP devices receive incoming faxes successfully but will not print
when both sender and receiver negotiate to JBIG image compression.
LanFax Jobs failure notifications even though the faxes are being received
successfully.
Fax confirmation pages print continuously even after disabling print notifications. Stored Faxes may be deleted when the 'delete standard stored jobs' functionality is
set to a certain time period.
Security/Authentication:
A 49.38.0C error may occur when performing a save to network folder digital
send job to some distributed file system destination directories.
Resolves an issue where an extensibility solution could unintentionally cause a
feature to be present on the device control panel.
Some save to network folder digital send jobs may fail when IPSEC is enabled on
the device and the folder path is specified by fully qualified domain name.
A 49.38.11 error can occur on smart card insertion with the HP Smartcard US
Government SIPRNet Solution.
The embedded Security -> Certificate Management embedded web server page
may not load properly after firmware update. is firmware addresses
Embedded JetDirect:
Network settings, e.g. static IP address, configuration method, etc. intermittently
reset to default values.
Very long Postscript jobs sometimes do not print A delay may occur between print jobs when CCC logging is enabled A number of ports between1033 and 1044 report as Open/Filtered Network configuration is reset to DHCP after a firmware upgrade. Current 32K TCP buffers cause excessive delay on long latency/high bandwidth
transfers.
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP Color LaserJet M680 SERIES
Firmware Datecode: 20141212 Firmware Revision: 2304061_439468
Embedded JetDirect:
JDI23400008
DC Controller:
5.49
CPB
2.167
SCB
xxxxFA1446AR 1.0
Fax
Ver11.1
HP Fleet Release Designation
FutureSmart Bundle Version 3.4
FIXES AND ENHANCEMENTS PROVIDED WITH PREVIOUS FIRMWARE REVISIONS:
NOTE: ALL IMPROVEMENTS WITH PREVIOUS REVISIONS OF FIRMWARE ARE INCLUDED WITHIN THE MOST CURRENT REVISIONS
The following new functionality or features are provided by this firmware release: Firmware Datecode: 20140731 Firmware Revision: 2302963_436072 HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.2.7
ENHANCEMENT:
Base:
The Wide A4 setting is shifting the image compared to compressing it. If a job is still being processed and has not completed, an email alert can be sent
out notifying administrators that there may be a stuck job. This can be helpful if troubleshooting situations where fax, send or print jobs are hung but if the time is set too low may generate false-positives. It is recommended to be used as a diagnostic technique when troubleshooting stuck jobs where the device is not frozen only
Digital Sending
The ability to select the number of pages per file for PDF and MTIFF when scanning
through the ADF is added to File Settings
An 'user editable' field to restrict/permit users from entering email address in the
email notification address field.
Analog Fax
No New Updates
Security/Authentication:
No New Updates
Embedded JetDirect:
No New Updates
FIXES:
Base:
The Device is not reporting the custom device name Low and Out EWS ALERTS for Imaging Drum do not exist
IPP, a printing protocol, is erroneously available on scan-only devices. "Plain, Letter" is not localized in Russian on control panel and SNP alert for empty
paper tray.
You may see a 49.21.AF error on a WJA-initiated reboot. After firmware upgrade or downgrade the control panel is blank and does not
show the hp logo during boot for more than 1 minute
You may see slow performance of the device which may impact the copy speed as
well.
Alternative Letterhead Mode does not work for Copy Some characters may be italicized when printing files via a USB thumbdrive When printing Mixed Letter/Legal jobs sent by HP-UX OS, if the number of copies
is not specified for a particular papersize, it takes the number of copies of the previous set.
Retrieving large amounts of stored jobs may take a long time to verify before
printing.
Printer stops processing network jobs after pressing the Physical Start button more
than once when retrieving stored jobs.
Paper load prompt not consistent between JEDI products The message within Web JetAdmin "Intervention Needed" is not cleared even after
intervention was cleared from the device.
Tray 5 selection unavailable when performing Booklet copy You may see a 49.38.0E Device Error while retrieving the stored print job You may see a 49.38.03 error when authenticating Edited quick sets may not update in all screens You may see a 49.38.13 error using Autosend when not configuring a site proxy
with credentials.
The Wide A4 setting is shifting the image compared to compressing it. If a job is still being processed and has not completed, an email alert can be sent
out notifying administrators that there may be a stuck job. This can be helpful if troubleshooting situations where fax, send or print jobs are hung but if the time is set too low may generate false-positives. It is recommended to be used as a diagnostic technique when troubleshooting stuck jobs where the device is not frozen only
Digital Sending
You may see Address Book errors in the event log when using DSS 5 SharePoint address path may not be displayed with some firmware versions (HP
Color LaserJet M680z only)
While sending an email from the device attached to DSS, the authenticated user is
prompted to add the address to the address book again despite adding it.
Delays noticed in user-populated Send to Email fields when using DSS 5.01.02
and HPAC-based authentication.
The scan to folder application can take up to minutes to load when there are over
50 DSS Quicksets and would take longer when quick set contains multiple destinations.
The ability to select the number of pages per file for PDF and MTIFF when scanning
through the ADF is added to File Settings
An 'user editable' field to restrict/permit users from entering email address in the
email notification address field. using
Analog Fax
Fax sent from HP FutureSmart device to a non-HP fax device at slow or medium
speed sometimes results in Communication Error 81
File name length is shortened to four characters for legacy Castelle FaxPress
selection
Numerous instances of No Fax Detected calls reported on Fax Activity Log. Thumbnail is missing in fax call report when faxing from PC send fax driver. Some fax jobs fail when there are multiple print, copy and fax jobs in progress
Security/Authentication:
This firmware addresses the following security issue: CVE-2014-0224 - SSL/TLS
MITM vulnerability
Some control panel authentication screens on single function devices were not
displaying complete informational text.
Device embedded web server can now be configured to use Windows or LDAP
sign in (if configured on the device) instead of the EWS administrator password. This functionality excludes the Web Services and Networking tabs of the EWS, which still require the device admin password.
Embedded JetDirect:
Manually configured hostnames are intermittently being reset to factory default
values (NPIxxxxx)
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP Color LaserJet M680 SERIES
Firmware Datecode: 20140731 Firmware Revision: 2302963_436072
Embedded JetDirect:
JDI23260006
DC Controller:
5.48
CPB
2.141n
SCB
xxxxFA1415AR 1.0
Fax
Ver11.0
HP Fleet Release Designation
FutureSmart Bundle Version 3.2.7
FIXES AND ENHANCEMENTS PROVIDED WITH PREVIOUS FIRMWARE REVISIONS:
NOTE: ALL IMPROVEMENTS WITH PREVIOUS REVISIONS OF FIRMWARE ARE INCLUDED WITHIN THE MOST CURRENT REVISIONS
Enhancements and Fixes provided with this Firmware revision
The following new functionality or features are provided by this firmware release: Firmware Datecode: 20140529 Firmware Revision: 2302908_435008 HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.2.5
ENHANCEMENT:
Base:
The Job Cancel button behavior has changed to prompt a user to either resume or
cancel the job, which is now also tied to the inactivity timeout. We also have the ability to remove the Job Cancel button (red x) from the CP of the device.
Now have the ability to support up to 28 characters for Custom Media types.
Digital Sending
Auto-detect' feature in Scan Options can now detect 8-bit black/grey images as
well
Ability to disable the use of the Flate compression method when compressing the
PDF files that are generated from the scanned pages.
Analog Fax
Ability to consolidate fax reports/notification with optional thumbnail. This will
allow end users to receive a single report back for jobs that are sent to multiple fax destinations with a summary of success / failure for each destination.
Security/Authentication:
No New Updates
Embedded JetDirect:
No New Updates
FIXES:
Base:
The Web Services tab may be missing. Private Jobs are not sorted and printed properly on devices with the solid state
drives.
Sending Personal Private Stored Jobs with Encryption does not keep copy count. The symbol "&" is not supported in the search root when configuring LDAP Certain character may get flipped or mirrored in some documents. Numeric keypad did not display when retrieving a PIN protected stored job. Within the Korean control panel language you may see double characters, wrong
translation or key clicks that are required to be pressed twice before being implemented.
Devices with error message and Welcome message enabled will not automatically
sign user out if the device is left idle after job
Safecom users may get accidentally signed out shortly after the device wake up
from A1W using the proximity USB card reader.
Certain text and help messages within the Asian languages were not localized
properly.
You may see a 49.4A.04 error when printing certain Websites or PDF files. Retrieving all Personal jobs may result in the print all option not working until the
device is rebooted.
Yellow toner cartridge percentage may drop to 10% for no apparent reason.
Digital Sending
When using an OXPD 1.6 based application you may see a 10s to 17s delay
from the time the Scan button is pressed until the first page is pulled from the ADF
Analog Fax
The LAN fax metadata file is missing the username in the username field when the
device is set to Korean and the Active Directory users authenticate to the device.
Scanner host name in the HPS file shows invalid host name instead of correct host
name.
The ##SCANNERHOSTNAME parameter is set to “WinCE” in the LAN fax
metadata file instead of the host name of the device.
Send faxes enter into pending state and the control panel displays a stuck
'incoming call' for inbound fax job.
Device may not wake up from sleep when there is an incoming fax
Security/Authentication:
No New Updates
Embedded JetDirect:
Certain SNMP network traffic may cause the printer to come out of a 1 Watt
mode.
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP Color LaserJet M680 SERIES
Firmware Datecode: 20140529 Firmware Revision: 2302908_435008
Embedded JetDirect:
JDI23250001
DC Controller:
5.48
CPB
2.141n
SCB
xxxxFA1415AR 1.0
Fax
Ver10.4
HP Fleet Release Designation
FutureSmart Bundle Version 3.2.5
FIXES AND ENHANCEMENTS PROVIDED WITH PREVIOUS FIRMWARE REVISIONS:
NOTE: ALL IMPROVEMENTS WITH PREVIOUS REVISIONS OF FIRMWARE ARE INCLUDED WITHIN THE MOST CURRENT REVISIONS
The following new functionality or features are provided by this firmware release: Firmware Datecode: 20140321 Firmware Revision: 2302786_433708 HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.2.3
ENHANCEMENT:
Base:
Control Panel changes to support configuration of Furigana field when adding or
editing an address book entry and changes in the Address Book Details screen to display the Furigana data.
Added the ability to configure default notification behavior for all applications to
"Print" notification on job failure
New setting to configure job timeout for "Permanent Jobs" for Job Retention.
Added the ability to allow an administrator to change the Service PIN on their
device.
Digital Sending
No New Updates
Analog Fax
The fax speed dial capacity has been increased from 99 to 1000 with each speed
dial supporting up to 210 destinations. The user shall be able to select, edit, import, export and search the list of speed dials
This feature allows Administrator and/or HP field support personnel to export "Fax
debug logs" to USB disk plugged into the front-panel USB port via UI menu option or Network folder as specified by EWS setting. The debug logs are helpful for HP to diagnose fax issues.
Security/Authentication:
Support added for HP Smartcard US Government SIPRNet Solution
Added the ability to allow an administrator to change the Service PIN on their
device.
Embedded JetDirect:
No New Updates
FIXES:
Base:
Removing a solution through the Embedded Web Server that was installed via
OXP1.5 may leave the OXP1.5 data on the device
If a cold reset is performed when a solution is loaded, the EWS->Security->Access
Control page still showed Solution entries which no longer exist.
You may see a 49.4A.04 error when printing certain web pages or PDF files.
You may see a processing hang when sending large quantities of print, copy and
send jobs all at the same time.
When installing some CCID card readers you may see the following error -
"Invalid USB device is attached. Please remove it."
Job Status menu is not able to be locked down in the Security/Access Control
The Embedded Web Server exported view of the Job Log does not match what is
on screen.
May fail to wake from sleep when device is setup to wake (turn on) on a wake
schedule.
QuickSet one touch job starting regardless of Active notification prompt.
When stapling is requested within the print driver you may see the first page
separated from the remaining job which is stapled.
web service events incur a long delay if stuck behind undeliverable events (such as
to WJA service being unreachable)
Entering a "space" on the Korean keyboard required 2 touches.
The MFP may stop responding if a second copy job is started and then cancelled
while the first copy job is still processing.
Japanese IME keyboard input is improved in this release
You may see a 49.38.18 error when not signing out after using the 2-sided ID
Scan feature.
Digital Sending
Address book - sort order is not based on Furigana field for Japanese contacts
Address Book - Entries Without Furigana should be listed first
The email is not signed when the MFP is attached to DSS but is signed from MFP.
You may see a username folder created inside the first username folder when
sending more than one Send to Network Folder job with an authenticated user.
"SMTP Gateway not responding" message erroneously presented when sending
email, pressing OK will continue sending email.
Japanese (Romaji) characters could not be entered in a UNC folder path
Unable to search address with underscore(_) using LDAP.
Folders created by DSS may not display in the folder list on the control panel
When you scan to PDF/A the resulting PDF/A document seem to report PDF/A-1a
instead of PDF/A-1b
Analog Fax
Faxes hang while receiving and doesn’t time out forcing the user to cancel the fax
or reboot the device
Fax "Quick Set" Configuration is not possible through in EWS Page.
No fax detected' messages which are typically not fax failures are shown in
'Standard' fax activity log thus users perceiving them as real failures. The 'No fax detected' calls will be moved under 'Detailed' activity log.
Deleting All Fax Speed Dials within the EWS may take more than an hour. Trash Icon in Fax Speed dials is visible outside the Window if we enter more than
6 Fax numbers
The process of Importing Speed Dials is slow and increases exponentially with the
number of records imported.
"Prompt user prior to job start" checkbox may be visible in the Fax application
from the control panel. It should only appear in the Administration application, which is now the behavior with this release.
Fax speed dial entries may be erroneously deleted if their name starts with the
same two characters as an entry that is edited.
Fax Speed Dials with certain Characters Prevent Fax Speed Dial Selection
Security/Authentication:
No New Updates
Embedded JetDirect:
When exporting the Jetdirect Identity certificate, the password is incorrect The link speed reported over SNMP is incorrect for 1000T IPP should not be reporting an error on exiting priority-mode job during printing
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP Color LaserJet M680 SERIES
Firmware Datecode: 20140321
Firmware Revision: 2302786_433708
Embedded JetDirect:
JDI23230013
DC Controller:
5.48
CPB
2.141m
SCB
xxxxFA1407BR 1.0
Fax
Ver10.7
HP Fleet Release Designation
FutureSmart Bundle Version 3.2.3
The following new functionality or features are provided by this firmware release: Firmware Datecode: 20131122 Firmware Revision: 2302243_421968 HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.2.
ENHANCEMENT:
Base:
No New Updates -- Original Release
Digital Sending:
No New Updates -- Original Release
Analog Fax:
No New Updates -- Original Release
Security/Authentication:
No New Updates -- Original Release
Embedded JetDirect:
No New Updates -- Original Release
FIXES:
Base:
No New Updates -- Original Release
Digital Sending:
No New Updates -- Original Release
Analog Fax:
No New Updates -- Original Release
Security/Authentication:
No New Updates -- Original Release
Embedded JetDirect:
No New Updates -- Original Release
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP Color LaserJet M680 SERIES
Firmware Datecode: 20131122
Firmware Revision: 2302243_421968
Embedded JetDirect:
JDI23200024
DC Controller:
5.48
CPB
2.141h
SCB
xxxxFA1342AR 1.0
Fax
ver10.4
HP Fleet Release Designation
Original Release FutureSmart 3.2
No Previous Releases -- Original Version
Installation Instructions
NOTE: Please be aware that an update in some circumstance may require ten minutes or
more to complete.
You can send the firmware update to a device at any time; the device will wait for all I/O channels to become idle before cycling power.
Please print a configuration page prior to performing any firmware update. To print the configuration page:
1. Go to the printer’s control panel.
2. Scroll down and select the Administration application.
3. Select the Reports menu.
4. Select the Configuration/Status Pages menu.
5. Select the Configuration Page option.
6. Select the Print.
On the printed Configuration page look in the section marked "Device Information" for the Firmware Datecode and Firmware Revision. The Firmware Datecode and Firmware Revision will look something like this:
Firmware Datecode: 20130919 Firmware Revision: 2301132_395570
The elapsed time for an update depends on the I/O transfer time as well as the time that it takes for the printer to reinitialize. The I/O transfer time depend on the speed of the host computer sending the update and the I/O method (USB or network). The re-initialization time will depend on the specific hardware configuration of the printer, such as the number of EIO devices installed, the presence of external paper handling devices, and the amount of memory installed. Finally, any print jobs ahead of the firmware job in the queue will be printed before the update is processed.
NOTE: When the update process has completed the device will need to be rebooted. Once the printer is back online, print a Configuration Page and verify that the new firmware has been installed.
Additional information to know
The firmware file will be in the following file format “xxxxxxx.bdl” where “xxx” indicates the firmware file name and the “.bdl” is the files extension.
This file requires an interactive update method. You cannot update the printer using the traditional FTP, LPR or Port 9100 methods of upgrading. Please use one of the following methods listed below to update the firmware of this device.
How to perform firmware upgrades.
Embedded Web Server:
(control panel is at a Ready screen)
Please visit the following link to a view video on this firmware upgrade method explained below.
YouTube: http://youtu.be/Gv6OprEg7Es
Brightcove:
http://link.brightcove.com/services/player/bcpid1190528646001?bctid=REFIDBC3707096437001
NOTE: Please be aware that an update in some circumstance may require ten minutes or more to complete.
After uncompressing the file you will see a xxxxxxx.bdl file.
1. Open an Internet Browser Window.
2. Enter the IP address in the URL line.
3. Select the
Firmware Upgrade
link from within the
Troubleshooting tab
.
4. Browse to the location that the firmware upgrade file was downloaded to, and then select the firmware file. Select the Install button to perform the upgrade.
NOTE:
Do not close the Browser Window or interrupt communication until the
Embedded Web Server displays the Confirmation Page.
5. Select
Restart Now
from the EWS confirmation page, or turn the product off and then on again using the power switch. The printer will not automatically reboot.
Once the printer or MFP is back online, print a Configuration Page and verify that the new firmware has been installed.
Pre-Boot walk-up USB thumb drive:
(control panel Pre-Boot menu)
NOTE:
Only to be used if the printer is not able to boot to READY
After uncompressing the file you will see a xxxxxxx.bdl file.
1. Copy the xxxxxxx.bdl file to a portable USB flash memory storage device (thumb drive). USB Flash Drives with a CD formatted partition may not be recognized by the printer. You may need to try a different USB flash drive.
NOTE:
USB Flash Drives that are not in a Fat32 format or having a CD formatted partition may not be recognized by the printer. You may need to try a different USB flash drive.
2. Turn the printer ON.
3. Press the
HP
logo in the middle of the screen when you see the “
1/8
” under the
logo.
4. Press the Down arrow to highlight
Administrator
, and then press the OK key.
5. Press the Down arrow to highlight
Download
, and then press the OK key.
6. Insert the portable USB storage device with the xxxxxxx.bdl file on it.
7. Press the Down arrow to highlight
USB Thumbdrive
, and then press the OK
key.
8. Press the Down arrow to highlight the xxxxxxx.bdl file, and then press the 6 key.
NOTE:
Please make sure the firmware file is located in the root directory of the flash drive. If you have more than one .bdl file on your USB flash drive, select the file you want loaded and press OK.
Please be patient since this may take up to 10 minutes to reboot.
9. When the message
Complete
appears on the control panel display, press the
Back button several times until you see the
Continue
menu, then press the OK
key.
10. The printer will continue to boot to the Ready state.
Once the printer or MFP is back online, print a Configuration Page and verify that the new firmware has been installed.
Walk-up USB thumb drive:
(Standard control panel menu)
Please visit the following link to a view video on this firmware upgrade method explained below.
YouTube: http://youtu.be/IOsm1Z-dbJU
Brightcove:
http://link.brightcove.com/services/player/bcpid1190528646001?bctid=REFID BC3707191411001
After uncompressing the file you will see a xxxxxxx.bdl file.
1. Copy the xxxxxxx.bdl file to a portable USB flash memory storage device (thumb
drive).
NOTE:
USB Flash Drives that are not in a Fat32 format or having a CD formatted partition may not be recognized by the printer. You may need to try a different USB flash drive.
2. Turn the printer ON.
3. Scroll down and select the
Device Maintenance
application.
4. Select the
USB Firmware Upgrade
menu.
5. Insert the portable USB storage device with the xxxxxxx.bdl file on it into the USB
port on the front control panel of the product.
6. Select and highlight the xxxxxxx.bdl file you would like to use.
NOTE:
If there is more than one xxxxxxx.bdl file on the storage device, make sure that you select the correct file for this product.
7. Select the Upgrade button on the bottom of the screen.
8. Next select the Upgrade, Re-install or Downgrade depending on the task you want
to complete that the firmware install will start.
When the upgrade is complete, the printer will reboot automatically.
NOTE:
The upgrade process may take 10 or more minutes to complete. Please do not interrupt the updating process.
Once the printer or MFP is back online, print a Configuration Page and verify that the new firmware has been installed.
Web Jetadmin (Supported with version 10.3 SR6 or newer)
Please visit www.hp.com and type “Web Jet Admin” in the “Search” Box to find more information about new releases of Web Jetadmin and the release note information for those releases.
Upgrading Firmware:
1. Start Web Jetadmin 10.3 SR6 or newer
2. From the “Device Management” section, select "All Devices” (or the appropriate
device group). An “All Devices” list will appear in the center window.
3. Find your device in the list, or type the IP address of the device in the Quick Device
Discovery section in the lower-left of the screen (this will highlight your device in the device list). You can sort the device list by clicking on a column name at the top.
4. If your device list is sorted my model number, you may select multiple devices with
the same model number by Control-Click or Shift-Click.
5. Right-click on the device and select “Upgrade firmware…”.
6. An Upgrade Firmware window will appear. Select “Device firmware” and click
“Next”
7. A list of available firmware will appear. If the correct version is listed, click
“Next”, and the upgrade process will start.
NOTE: If the correct firmware version does not appear within the list, you will need to manually upload it into WJA. New firmware may be available on an FTP site prior to appearing on hp.com. The instructions below allow you to upload a firmware file from
your local PC to WJA 10.3 SR6 or newer
Uploading new firmware files into WJA:
1. Click on “Firmware/Firmware Repository” in the “Device Management” pane
2. A “Firmware Repository” window will appear in the center of the screen
3. Click on “Upload” in the upper-right of the window
4. Browse to the .bdl file on your local PC
5. Click “Upload”
6. Once the .bdl file is uploaded, go back to step 2 in the first section and complete
steps 2 through 6.
NOTE: Do not turn printer off during the update process! When the update process is complete, the printer will automatically reboot. If the firmware update process fails, Web JetAdmin will provide notification with a page (screen) of information regarding the reason(s) for failure. A link will be provided to attempt the process again.
System Requirements
The Firmware upgrade process requires a network or USB port connection.
Technical Assistance
Some of the services below are provided for the United States only. Similar services to those listed below are available in other countries. See your printer's user guide or call your local authorized HP dealer.
Customer Support
See your printer's user guide or call your local authorized HP dealer.
Internet
An anonymous FTP library service is available worldwide for around-the-clock-access to drivers and technical support information for HP peripheral and computer products. Please note that paths may change without notice. Access the Internet or FTP address and use the menus to locate the software or support of your choice.
URL for HP Color LaserJet M651Series Support:
URL for Support:
URL for Support:
http://www.hp.com/go/support
URL for Access HP: http://www.hp.com FTP address: ftp.hp.com Login: anonymous Password: your Internet email address
Additional Information
Refer to your printer's user guide for additional methods of obtaining software and support information, such as printer driver distribution centers other online services, fax services, and other online support.
Legal Statements
Trademark Notices MS-DOS, Windows, Windows 2000, Excel 2000, Microsoft Office, Windows Server 2003, Outlook, PScript and Internet Explorer are registered trademarks of Microsoft Corporation in the United States and/or other countries. PostScript is a registered trademark of Adobe Systems Incorporated. Quark and QuarkXpress are trademarks of Quark Inc. Mac, Macintosh and Safari are registered trademarks of Apple Computer, Inc. The Adobe logo, Acrobat, the Adobe PDF logo, Distiller, and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Novell is a registered trademark of Novell, Inc., in the United States and other countries. Netscape Navigator, is a registered trademark of Netscape Communications Corporation in the United States and other countries.
OPEN-SOURCE SOFTWARE LICENSE AGREEMENTS (In English) can be found here:
ftp://ftp.hp.com/pub/softlib/software12/licenses/OpenSourceLicenses.pdf
License and Copyright
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