HP CX30 User Manual
CheXpress® CX30 User’s Manual_Rev 020309
CheXpress® CX30
Small Business Remote Deposit Check Scanner
User Manual
February 2009
Rev. 020309
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CheXpress® CX30 User’s Manual_Rev 020309
TABLE OF CONTENTS
CheXpress® CX30 Equipment…......................................................................................3
About the CheXpress® CX30 Scanner…………………….……………….........................4
CheXpress® Installation...................................................................................................6
Installing the Ink Jet Cartridge…………………………………………………......................7
Installing the USB Driver……………………………………………………………………….8
Getting Started…………………………………………………………………………………..9
How to Load Checks…………………………………………………………………………..11
Opening the CheXpress® CX30……………………………………………………………..12
CheXpress® CX30 Troubleshooting...............................................................................14
CheXpress® Operator Maintenance...............................................................................15
Cleaning the Scanner…………………………………………………………......................16
Common Error Codes.....................................................................................................18
Frequently Asked Questions...........................................................................................20
CheXpress® CX30 Specifications..................................................................................21
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CheXpress® CX30 User’s Manual_Rev 020309
CX30
CheXpress® CX30 Equipment
CheXpress® CX30 Equipment Checklist
The CheXpress® CX30 package
includes the following pieces:
CheXpress® CX30 scanner unit
USB 2.0 cable
100v-240v -50/60 hz Voltage Sensing,
external power supply
HP inkjet cartridge (Optional feature)
CheXpress® CX30 System Requirements
The following PC specifications are required to operate the CheXpress® CX30 with your
scanning application software:
Recommended Minimum
2.4 GHz Pentium IV processor or
faster.
1 GB RAM
1.5 GB free disk space 1.5 GB free disk space
Windows 2000, XP Professional &
Vista, 32 bit
USB 2.0 port USB 2.0 port
Entry tray
Inkjet cartridge
1.6 GHz Pentium processor
512MB RAM
Windows 2000, XP Professional
& Vista, 32 bit
USB cable
Power supply &
Power Cord
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CheXpress® CX30 User’s Manual_Rev 020309
Radio Frequency Interference
The CheXpress® CX30 generates, uses, and can radiate radio frequency energy. If the
unit is not installed and used properly, that is, in strict accordance with the instructions
in this manual it may cause harmful interference to radio communications. It has been
tested and found to comply with the limits for Class B digital devices pursuant to
Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection
against harmful interference when operated in a commercial environment.
Operation of this equipment in a residential area is not likely to cause interference due
to its Class B rating.
About the CheXpress® CX30
The CheXpress® CX30 Small Business & Remote Deposit Scanners is an easy-to-use,
compact, scanner that connects to a personal computer (PC). The CheXpress® CX30
automatically scans the front and/or back of checks and also reads the MICR (Magnetic
Ink Character Recognition) code line. The images and data are then transmitted through
a Universal Serial Bus (USB) interface to the PC. The CX30 model has a single item
manual ‘drop & slide’ feeder that offers several modes of operation. The default mode is
a Scan & Return operation. Other options are Pass Thru and Scan, Park & Return.
These are controlled through the application and by the exit door position.
The CX30 model is rated at up to 30 documents per minute (DPM) scanning speed.
Speeds and will vary based on the applications used, the PC processing speeds and
mode of operation.
The CX30 uses mini-connectors in a recessed area in the bottom cover along with
multiple cable channels to minimize desk foot print and increase placement options. The
scanner does not use an On / Off switch, but does have a momentary ‘Reset Button’
that can be pressed to reload the scanner application. The CX30 is powered off when
the PC powers down as it senses the loss of power to the USB port.
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CheXpress® CX30 User’s Manual_Rev 020309
Features of the CheXpress® CX30
Outside the CheXpress® CX30
Fig. 1
Entry Pocket
Top Cover
Entry Tray
LED Status
Indicator
Locking Tabs
Reset Button
Exit Door
(Shown in the open
position)
Exit Door
(Shown in the closed
position)
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CheXpress® CX30 User’s Manual_Rev 020309
y
Bottom View of the CheXpress® CX30
Fig. 2
Power Connector
USB Port
Cable Channels
CheXpress® CX30 Installation
Un-Boxing the CheXpress® CX30
Step 1: Lay the box on it’s side and slide out the packaing and scanner. Lift off the top
plastic insert (USB cable is inside), then lift the scanner from the bottom insert.
Fig. 3
USB Cable
(Inside / on top of
plastic insert)
Power Suppl
Scanner wrapped
in plastic bag
Inkjet Cartridge
WARNING:
Before powering on the scanner, you will want to install the USB driver. See
‘Installing the Driver Files’ section on page 8 for instructions.
Setting Up The Scanner
1. Install USB driver onto operating PC before connecting device (see section on
Installing USB Driver)
2. Place the unit on a flat surface near the PC and away from direct light.
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CheXpress® CX30 User’s Manual_Rev 020309
3. Connect the power cord for the external power supply to the power supply and then
plug in the connector into the bottom access, but do not connect to the power source
until the driver has been loaded.
4. Connect the USB cable by plugging it into the bottom access port.
5. Note: Route the two cords through any of the three cable channels to provide the
best routing for you environment.
6. Make sure the CheXpress® CX30 is unplugged from power outlet. Verify that the red
power indicator on the Control Panel is not lit. Keep the power supply unplugged
from the power source until the USB driver has been loaded onto PC.
Installing the Rear Endorser Inkjet Cartridge
Follow these instructions when installing the inkjet cartridge for the first time, or when
replacing an empty cartridge:
Fig. 5
Fig. 4
1. Gently pull out on the tabs on the top scanner cover. Lift up on the cover for access
to the inkjet platform.
2. If replacing an existing cartridge, remove the inkjet cartridge by grasping the small
tab at the rear end and gently pulling upward. Discard the used cartridge.
3. Obtain a new inkjet cartridge (HP part number C6602A). For new installations, one
new cartridge is included with each inkjet model scanner. Be certain to read the
instructions included with the cartridge.
4. Remove the protective tape covering the ink nozzles. Be careful not to touch the ink
nozzle with your fingers or allow it to come in contact with any clothing.
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