HP Compaq tc4200 Getting Started Guide

Getting Started

HP Compaq Tablet PC Series

Document Part Number: 367427-001

March 2005

This guide explains how to set up your hardware and software and begin using your tablet PC.

Enhanced for Accessibility.

Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Getting Started HP Compaq Tablet PC Series First Edition March 2005 Reference Number: tc4200 Document Part Number: 367427-001

Contents

1 Hardware Setup

Step 1: Identify the Setup Hardware . . . . . . . . . . . . . . . . 1–2

Step 2: Insert the Battery Pack . . . . . . . . . . . . . . . . . . . . . 1–3

Step 3: Connect the Modem . . . . . . . . . . . . . . . . . . . . . . . 1–4

Connecting the Modem to an RJ-11 Jack . . . . . . . . . 1–5

Step 4: Connect the Tablet PC to External Power . . . . . . 1–7

Step 5: Open the Tablet PC . . . . . . . . . . . . . . . . . . . . . . . 1–8

Rotating the Display . . . . . . . . . . . . . . . . . . . . . . . . . 1–8

Step 6: Turn On the Tablet PC . . . . . . . . . . . . . . . . . . . . 1–12

2 Software Setup

Welcome to Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Select Your Regional Preferences . . . . . . . . . . . . . . . . . . 2–4

Accept the License Agreements. . . . . . . . . . . . . . . . . . . . 2–5

Name Your Tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

Create User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

Press the Finish Button. . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

3 Next Steps

Enable or Disable TouchPad Tapping . . . . . . . . . . . . . . . 3–2

Protect Your Tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3

Protect the Tablet PC from Viruses . . . . . . . . . . . . . . 3–4

Protect Your System Files . . . . . . . . . . . . . . . . . . . . . 3–5

Protect Your Privacy . . . . . . . . . . . . . . . . . . . . . . . . . 3–6

Updating Software . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6

Getting Started iii

Contents

Protect the Tablet PC from Power Surges . . . . . . . . . 3–7

Use the Tablet PC Safely. . . . . . . . . . . . . . . . . . . . . . 3–8

Turn Off the Tablet PC Properly . . . . . . . . . . . . . . . . 3–9

Connect to the Internet . . . . . . . . . . . . . . . . . . . . . . 3–10

Access the User Guides . . . . . . . . . . . . . . . . . . . . . . . . . 3–13

4 Component ID

Keyboard Components. . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Front Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

Rear Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

Left-Side Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4

Right-Side Components . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4

Display Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Bottom Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

Pen Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7

Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8

A Troubleshooting

Quick Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . A–2

Power Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2

Can the Tablet PC Not Be Turned On? . . . . . . . . . . . A–3

Is the Tablet PC Screen Blank? . . . . . . . . . . . . . . . . . A–4

Is Software Functioning Abnormally? . . . . . . . . . . . A–5

Is the Tablet PC Unresponsive?. . . . . . . . . . . . . . . . . A–6

Is the Tablet PC Overheating?. . . . . . . . . . . . . . . . . . A–6

Is an External Device Not Working?. . . . . . . . . . . . . A–7

Help and Support Center . . . . . . . . . . . . . . . . . . . . . . . . . A–8

Contact Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . A–9

Preparing to Call Customer Care. . . . . . . . . . . . . . . . A–9

Contacting Customer Care by E-mail

or Telephone

Taking the Tablet PC to a Service Partner . . . . . . . A–10

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–10

Getting Started iv

B System Restore

Safeguarding Your Data. . . . . . . . . . . . . . . . . . . . . . . . . . B–2

Altiris Local Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . B–2

Setting System Restore Points . . . . . . . . . . . . . . . . . . . . . B–3

Repairing or Reinstalling Applications . . . . . . . . . . . . . . B–4

Reinstalling Applications from Your Hard Drive . . . B–4

Reinstalling Applications from Discs . . . . . . . . . . . . B–5

Repairing the Operating System . . . . . . . . . . . . . . . . . . . B–5

Reinstalling the Operating System. . . . . . . . . . . . . . . . . . B–6

Reinstalling Device Drivers and Other Software. . . . . . . B–8

Updating Reinstalled Software . . . . . . . . . . . . . . . . . . . . B–8

Index

Contents

Getting Started v

Hardware Setup

During hardware setup, you will

1. Identify the hardware required for setup.

2. Insert the battery pack into the tablet PC, so the battery can begin to charge as soon as the tablet PC is connected to external power.

3. Connect the modem, so you will be able to register the tablet PC and operating system during software setup.

4. Connect the tablet PC to external power.

5. Open the tablet PC.

6. Turn on the tablet PC.

When the tablet PC is turned on, you will be prompted to begin software setup.

CAUTION: To prevent file corruption and ensure that the correct drivers

are installed:

■ Do not set up the tablet PC for the first time while the tablet PC is

docked in an optional Expansion Base. (The Expansion Base can be used only with select models.)

■ During the hardware and software setup procedures: ❏ Do not unplug the tablet PC from external power. ❏ Do not shut down the tablet PC or initiate standby

or hibernation.

❏ Do connect your modem as instructed in “Step 3: Connect the

Modem,” later in this chapter, but do not insert, remove,

connect, or disconnect any other device, cable, or cord.

1

Getting Started 1–1

Hardware Setup

Step 1: Identify the Setup Hardware

To set up the tablet PC for the first time, you need the tablet PC, the AC adapter 1, the power cord 2, and the battery pack 3.

If you would like to use the modem to register your tablet PC and operating system during software setup, you will also need the modem cable 4.

If you are connecting the modem cable in a country where RJ-11 telephone jacks are not standard, you will need the modem adapter 5 to connect the modem cable. (If you purchased the tablet PC in a country where RJ-11 jacks are not standard, a modem adapter specific to the country in which you purchased the tablet PC is included with the tablet PC.)

Power cords, modem cables, and modem adapters vary in

✎

appearance by region and country. Battery packs vary by model.

1–2 Getting Started

Step 2: Insert the Battery Pack

To insert the battery pack:

Battery packs vary by model.

✎

1. Turn the tablet PC upside down.

2. Slide the battery pack 1 into the battery bay until it is seated.

3. Press the battery pack 2 into the tablet PC until it clicks into

place.

CAUTION: To prevent a lack of response when you turn on the tablet

PC at

“Step 6: Turn On the Tablet PC,” make sure the battery pack is

firmly seated.

Hardware Setup

Getting Started 1–3

Hardware Setup

Step 3: Connect the Modem

To connect the modem so that you can register your tablet PC and operating system during software setup:

■ Follow the instructions in this section for connecting the

modem to an analog telephone line.

– or –

■ Follow the instructions provided by your Internet service

provider to connect the tablet PC to the Internet through a DSL (Digital Subscriber Line) modem, cable modem, or network connection. For more information about these and other Internet connection methods, refer to the

the Internet” section in Chapter 3, “Next Steps.”

It might be easier to connect your modem to a telephone line

✎

now and set up other Internet connections later, after you have completed software setup.

Jacks for analog telephone lines vary by country.

■ If you are connecting the modem to a telephone line in a

country where RJ-11 telephone jacks are standard, follow the instructions in the section next in this chapter.

■ If you are connecting the modem to a telephone line in

a country where RJ-11 telephone jacks are not standard, follow the instructions in the

an Adapter” section later in this chapter.

“Connecting the Modem to an RJ-11 Jack”

“Connecting the Modem with

“Connect to

WARNING: To reduce the risk of electric shock, disconnect the modem

from the telephone network before accessing an internal compartment of the tablet PC. Internal compartments include the memory compartment, the battery bay, and the hard drive bay.

1–4 Getting Started

Hardware Setup

Connecting the Modem to an RJ-11 Jack

To connect the modem to an analog telephone line that has an RJ-11 telephone jack:

Telephone wall jacks and modem cables vary in appearance by

✎

region and country.

1. Turn the tablet PC display-side up on a flat surface near an RJ-11 telephone wall jack.

2. If your modem cable has noise suppression circuitry 1, which prevents interference with TV and radio reception, orient the circuitry end of the cable toward the tablet PC.

To avoid the risk of electric shock, fire, or damage to the

equipment, do not plug a modem cable into a network jack.

3. Plug the modem cable into the RJ-11 (modem) jack 2 on the tablet PC.

4. Plug the other end of the modem cable into the RJ-11 telephone wall jack 3.

Getting Started 1–5

Hardware Setup

Connecting the Modem with an Adapter

To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack:

Modem cables, modem adapters, and telephone wall jacks vary in

✎

appearance by region and country.

1. Turn the tablet PC display-side up on a flat surface near a telephone wall jack.

2. If the modem cable has noise suppression circuitry 1, which prevents interference with TV and radio reception, orient the circuitry end of the cable toward the tablet PC.

3. Plug the modem cable into the RJ-11 (modem) jack 2 on the tablet PC.

4. Plug the modem cable into the country-specific modem adapter 3.

5. Plug the country-specific modem adapter into the telephone wall jack 4.

1–6 Getting Started

Hardware Setup

Step 4: Connect the Tablet PC to External Power

To connect the tablet PC to external AC power:

Power cords and electrical outlets vary in appearance by region

✎

and country.

1. Plug the AC adapter into the power connector 1.

2. Plug the power cord into the AC adapter 2, and then into an AC outlet 3.

When the tablet PC receives AC power, the battery pack begins to charge and the battery light 4 (on the front of the tablet PC) is turned on. When the battery pack is fully charged, the battery light is turned off.

It is recommended that you leave the tablet PC connected to external power until the battery pack is fully charged and the battery light is turned off. (A partially charged new battery pack can run the tablet PC after software setup is complete, but battery charge displays will not be accurate until the new battery pack has been fully charged.)

Getting Started 1–7

Hardware Setup

Step 5: Open the Tablet PC

To open the tablet PC:

1. Press the display release button 1 to open the display.

2. Raise the display 2.

Rotating the Display

The tablet PC display can rotate from notebook mode to tablet mode.

When the tablet PC is docked in either notebook mode or

✎

tablet PC mode, the display will not rotate.

1–8 Getting Started

Tablet PC Mode

To change the tablet PC from notebook mode to tablet PC mode:

1. Rotate the tablet PC display clockwise until is snaps into place facing away from the keyboard.

Hardware Setup

2. Tilt the tablet PC display downward onto the keyboard until it snaps into place.

Getting Started 1–9

Hardware Setup

Notebook Mode

To change the tablet PC from tablet PC mode to notebook mode:

1. Press the display release button.

2. Open the tablet PC display.

1–10 Getting Started

Hardware Setup

3. Rotate the tablet PC display counterclockwise until it snaps into place facing the keyboard.

Getting Started 1–11

Hardware Setup

Step 6: Turn On the Tablet PC

CAUTION: To prevent a lack of response when you turn on the tablet

PC, make sure the battery pack is firmly seated.

To turn on the tablet PC:

» Slide the power switch 1 toward the front of the tablet PC.

The power/standby light 2 is turned on, and you are prompted to begin software setup.

The power/standby light is visible when the tablet PC is open or

✎

closed.

1–12 Getting Started

2

Software Setup

During software setup you can

■ Select regional preferences.

■ Accept license agreements.

■ Name your tablet PC.

■ Register online.

■ Create user accounts.

If you prefer not to register your tablet PC during software setup, you can do so at any time after software setup is complete. You can also change or add any settings you select or skip during the setup process. Although you can register and set preferences later, it is usually easier and faster to complete these tasks during software setup.

Software setup begins when you respond to the setup prompt on the tablet PC screen.

CAUTION: If you are prompted to select an operating system

language before a window called Welcome to Microsoft Windows is displayed, choose carefully. On some models, the

languages that you do not choose are deleted from the system and cannot be restored during software setup.

■ After you respond to the setup prompt, you must complete

the entire setup process without interruption. Setup time varies.

■ During software setup, it is normal for some tablet PC models

to pause occasionally for several minutes. These normal pauses are indicated by an hourglass icon.

Getting Started 2–1

Software Setup

Welcome to Windows

The first window in software setup is Welcome to Microsoft Windows. This window welcomes you to your Microsoft®

Windows® operating system and introduces you to software setup navigation:

■ To display additional information about the text in any

setup window:

Select the question mark icon in the lower-right section of the window or press the

■ To continue to the next window:

Select the Next button in the lower-right corner of the window.

■ To return to the previous window:

Select the Back button in the lower-left corner of the window. (This button is unavailable on the first window, Welcome to Microsoft Windows.)

■ To skip a window without entering a preference:

Select the Skip button in the lower-right corner of the window. (This button is unavailable on the first and some succeeding windows.)

f1 key on your keyboard.

2–2 Getting Started

Software Setup

To navigate in a window, slide your finger on the TouchPad 1 in the direction that you want to move the cursor. To select an item, move the cursor over the item, and then press the left TouchPad button 2.

Getting Started 2–3

Software Setup

Select Your Regional Preferences

The next 2 windows prompt you to confirm or select regional preferences. Regional preferences are preset for the country in which you purchased the tablet PC.

■ Dates and currency window—The operating system will use

the region and language preferences you confirm or select in the How should dates and currency appear? window to format dates and currency.

Notice that some languages have regional versions. The versions are shown in parentheses after the language name.

■ Time zone window—The operating system will use the time

zone you confirm or select in the What time zone are you in? window to set the tablet PC clock.

Notice that you can select a check box to set the tablet PC clock to adjust to daylight saving time.

2–4 Getting Started

Accept the License Agreements

In the End-User License Agreement window, you must accept both the Microsoft End-User License Agreement and the HP Software Product License Agreement to continue with software setup.

■ To accept both agreements:

Select Yes, I accept them, and then select Next.

■ To decline both agreements:

Select No, I don’t accept them, and then select Next.

If you decline both agreements, you will not be permitted to use the installed software. On the following screen you will be offered only 2 options: You can choose Back to return to the End-User License Agreement window or choose Shutdown to turn off the tablet PC. When you start the tablet PC after selecting Shutdown, the Welcome to Windows window is displayed and you must again begin software setup.

Software Setup

Getting Started 2–5

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