HP Compaq tc1100 Maintenance and Service Guide

Maintenance and Service Guide

HP Compaq tc1100 Tablet PC

Document Part Number: 335572-003

November 2004

This guide is a troubleshooting reference used for maintaining and servicing the tablet PC. It provides comprehensive information on identifying tablet PC features, components, and spare parts, troubleshooting tablet PC problems, and performing tablet PC disassembly procedures.

Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. SD Logo is a trademark of its proprietor. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide HP Compaq tc1100 Tablet PC Third Edition November 2004 Second Edition June 2004 First Edition February 2004 Document Part Number: 335572-003

1 Product Description

1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3

1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–48

1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . 1–50

1.4 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . 1–51

1.5 Tablet PC External Components. . . . . . . . . . . . . . . 1–52

1.6 Keyboard Components . . . . . . . . . . . . . . . . . . . . . . 1–65

1.7 HP Tablet PC Docking Station Components . . . . . 1–70

1.8 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–74

2 Troubleshooting

2.1 Setup and Diagnostics Utilities . . . . . . . . . . . . . . . . . 2–2

Selecting Setup or HP Diagnostics . . . . . . . . . . . . . . 2–2

Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–3

Selecting from the Security Menu. . . . . . . . . . . . . . . 2–4

Selecting from the Advanced Menu . . . . . . . . . . . . . 2–6

2.2 Using HP Diagnostics for Windows . . . . . . . . . . . . . 2–8

Obtaining, Saving, or Printing

Configuration Information . . . . . . . . . . . . . . . . . . . . 2–8

Obtaining, Saving or Printing Diagnostic Test

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9

Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . 2–11

Flowchart 2.1—Initial Troubleshooting . . . . . . . . . 2–12

Flowchart 2.2—No Power, Part 1 . . . . . . . . . . . . . . 2–13

Flowchart 2.3—No Power, Part 2 . . . . . . . . . . . . . . 2–14

Flowchart 2.4—No Power, Part 3 . . . . . . . . . . . . . . 2–15

Maintenance and Service Guide iii

Contents

Flowchart 2.5—No Power, Part 4 . . . . . . . . . . . . . . 2–16

Flowchart 2.6—No Video, Part 1 . . . . . . . . . . . . . . 2–17

Flowchart 2.7—No Video, Part 2 . . . . . . . . . . . . . . 2–18

Flowchart 2.8—Nonfunctioning Docking Station

(if applicable) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–19

Flowchart 2.9—No Operating System (OS)

Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–20

Flowchart 2.10—No OS Loading from

Hard Drive, Part 1 . . . . . . . . . . . . . . . . . . . . . . . . . . 2–21

Flowchart 2.11—No OS Loading from

Hard Drive, Part 2 . . . . . . . . . . . . . . . . . . . . . . . . . . 2–22

Flowchart 2.12—No OS Loading from

Hard Drive, Part 3 . . . . . . . . . . . . . . . . . . . . . . . . . . 2–23

Flowchart 2.13—No OS Loading from

Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–24

Flowchart 2.14—No OS Loading from

CD-ROM or DVD-ROM Drive . . . . . . . . . . . . . . . 2–25

Flowchart 2.15—No Audio, Part 1 . . . . . . . . . . . . . 2–26

Flowchart 2.16—No Audio, Part 2 . . . . . . . . . . . . . 2–27

Flowchart 2.17—Nonfunctioning Device . . . . . . . . 2–28

Flowchart 2.18—Nonfunctioning Keyboard. . . . . . 2–29

Flowchart 2.19—Nonfunctioning

Pointing Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–30

Flowchart 2.20—No Network or

Modem Connection . . . . . . . . . . . . . . . . . . . . . . . . . 2–31

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 HP Compaq Tablet PC System

Major Components. . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

3.3 Miscellaneous Cable Kit Components . . . . . . . . . . . 3–6

3.4 Miscellaneous Plastics/Hardware

Kit Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7

3.5 Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8

3.6 Optional HP Tablet PC Docking Station . . . . . . . . 3–10

iv Maintenance and Service Guide

Contents

3.7 HP Tablet PC Docking Station Components . . . . . 3–11

3.8 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13

3.9 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–14

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–1

Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . 4–2

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–3

4.5 Packaging and Transporting Equipment . . . . . . . . . . 4–4

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–4

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–5

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3

5.3 Preparing the Tablet PC for Disassembly . . . . . . . . . 5–4

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

5.4 Real Time Clock Battery. . . . . . . . . . . . . . . . . . . . . 5–12

5.5 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13

5.6 Display Panel Assembly . . . . . . . . . . . . . . . . . . . . . 5–16

5.7 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–25

5.8 Fan and Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . 5–35

5.9 Optional HP Tablet PC Docking Station . . . . . . . . 5–37

Maintenance and Service Guide v

Contents

6 Specifications

A Connector Pin Assignments

B Power Cord Set Requirements

C Screw Listing

Index

vi Maintenance and Service Guide

Product Description

Depending on model, the HP Compaq tc1100 Tablet PC offers a

1.1-GHz Intel® Pentium® M or 900-MHz Ultra Low Voltage Mobile Intel Celeron® processor with 512-KB cache, a 10.4-inch color TFT XGA display, up to 2 GB of 333-MHz DDR SDRAM, and NVIDIA GeForce4 420 Go 4X AGP graphics with 32 MB of video DDR SDRAM.

The primary pointing device on the tablet PC is the tablet PC pen. Handwriting recognition software is available in Microsoft® Windows® XP Tablet PC Edition 2005, the operating system installed on the tablet PC.

HP Compaq tc1100 Tablet PC

Maintenance and Service Guide 1–1

Product Description

The optional keyboard is slightly smaller than a full-size notebook keyboard and it provides 101 data entry keys, cursor control keys, and a pointing stick device.

The optional HP Tablet PC Docking Station (not shown) provides access to a MultiBay and a variety of connectors.

HP Compaq tc1100 Tablet PC with Optional Keyboard

1–2 Maintenance and Service Guide

Product Description

1.1 Models

Tablet PC models are shown in Tables 1-1 through 1-66.

Table 1 -1

HP Compaq tc1100 Tablet PC

Naming Conventions

Key

CTC1100 QP 100 X0 30 N Ci 25 T XXXXXX-XXX

123456789 10

Key Description Options

1 Brand/Series

designator

2 Processor type QP = Intel 1.0-GHz or 1.1-GHz Pentium M

3 Processor speed 110 = 1.1 GHz

4Display type/

size/resolution

5 Hard drive size 30 = 30 GB

6 Optical drive

designator

C = Compaq TC1100 = Tablet PC

QC = Intel 800-MHz or 900-MHz Celeron T = configure-to-order

100 = 1.0 GHz 900 = 900 MHz 800 = 800 MHz

X = XGA (1024 × 768) 0 = 10.4-inch

40 = 40 GB 60 = 60 GB 80 = 80 GB

C = 24x CD-ROM N = no optical drive V = 24x DVD/CD-RW Combo Drive W = 8x DVD/CD-RW Combo Drive

Maintenance and Service Guide 1–3

Product Description

Table 1 -1

HP Compaq tc1100 Tablet PC

Naming Conventions

Key

CTC1100 QP 100 X0 30 N Ci 25 T XXXXXX-XXX

123456789 10

Key Description Options

(Continued)

7 Integrated

communication

8 RAM 25 = 256 MB

9 Operating system T = Microsoft Windows XP Pro Tablet PC

Cb = Combination modem/NIC/802.11b wireless LAN (Intel)

Cd = Combination modem/NIC/802.11a/b/g wireless LAN (Intel)

Cf = Combination modem/NIC/802.11b/g wireless LAN (Intel)/Bluetooth

Ci = combination modem/NIC/802.11b wireless LAN (Intel)/Bluetooth wireless PAN

Cj = Combination modem/NIC/802.11b/g wireless LAN (Intel)/Bluetooth wireless PAN

Ck = Combination modem/NIC/802.11b wireless LAN (Intel)/Bluetooth wireless PAN

Cm = combination modem/NIC/802.11 a/b/g wireless LAN Japan/Bluetooth wireless PAN

CN = combination modem/NIC Nk = combination modem/NIC/802.11 a/b/g

wireless LAN/Bluetooth wireless PAN

51 = 512 MB 76 = 768 MB 10 = 1 GB

Edition 2005

® wireless PAN

1–4 Maintenance and Service Guide

Product Description

Table 1-2

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 512-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 40-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah lithium ion (Li-Ion) battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 100 X0 40 N Ci 51 T

Asia Pacific Australia Belgium Brazil China Denmark Europe International France French Canada Germany Italy Japan Japan (English)

DQ871A#UUF DQ871A#ABG DQ871A#UUG DQ871A#AC4 DQ871A#AB2 DQ871A#ABY DQ871A#ABB DQ871A#ABF DQ871A#ABC DQ871A#ABD DQ871A#ABZ DQ871A#ABJ DQ871A#ACF

Korea Latin America Norway Russia Spain Sweden/Finland Switzerland Ta i wa n United Kingdom United States

DQ871A#AB1 DQ990A#ABM DQ871A#ABN DQ871A#ACB DQ871A#ABE DQ871A#AK8 DQ871A#B12 DQ871A#AB0 DQ871A#ABU DQ871A#ABA

Maintenance and Service Guide 1–5

Product Description

Tabl e 1-3

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 512-MB RAM

■ Combination modem/NIC

■ 40 GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 100 X0 40 N CN 51 T

Asia Pacific Australia Belgium China Denmark Europe International France French Canada Germany Italy Japan Japan (English)

DQ872A#UUF DQ872A#ABG DQ872A#UUG DQ872A#AB2 DQ872A#ABY DQ872A#ABB DQ872A#ABF DQ872A#ABC DQ872A#ABD DQ872A#ABZ DQ872A#ABJ DQ872A#ACF

Korea Latin America Norway Spain Sweden/Finland Switzerland Ta i wa n United Kingdom United States

DQ872A#AB1 DQ872A#ABM DQ872A#ABN DQ872A#ABE DQ872A#AK8 DQ872A#B12 DQ872A#AB0 DQ872A#ABU DQ872A#ABA

1–6 Maintenance and Service Guide

Product Description

Tabl e 1-4

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 800-MHz (Celeron) processor

■ 256-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 30-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 1-year warranty on parts and labor

CTC1100 QC 800 x0 30 N Ci 25 T

Asia Pacific Australia Belgium Brazil China Denmark Europe International France French Canada Germany Italy Japan Japan (English)

DQ873A#UUF DQ873A#ABG DQ873A#UUG DQ873A#AC4 DQ873A#AB2 DQ873A#ABY DQ873A#ABB DQ873A#ABF DQ873A#ABC DQ873A#ABD DQ873A#ABZ DQ872A#ABJ DQ872A#ACF

Korea Latin America Norway Russia Spain Sweden/Finland Switzerland Ta i wa n United Kingdom United States

DQ872A#AB1 DQ873A#ABM DQ872A#ABN DQ873A#ACB DQ872A#ABE DQ872A#AK8 DQ872A#B12 DQ872A#AB0 DQ872A#ABU DQ872A#ABA

Maintenance and Service Guide 1–7

Product Description

Tabl e 1-5

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 800-MHz (Celeron) processor

■ 512-MB RAM

■ Combination modem/NIC/wireless LAN

■ 60-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 1-year warranty on parts and labor

CTC1100 QC 800 X0 60 N Cm 51 T

Japan DQ989A#ABJ Japan (English) DQ989A#ACF

1–8 Maintenance and Service Guide

Product Description

Tabl e 1-6

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 512-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 40-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 100 X0 40 N Ci 51 T

Asia Pacific Australia Belgium Brazil China Denmark Europe International France French Canada Germany Italy Japan Japan (English)

DQ873A#UUF DQ873A#ABG DQ873A#UUG DQ873A#AC4 DQ873A#AB2 DQ873A#ABY DQ873A#ABB DQ873A#ABF DQ873A#ABC DQ873A#ABD DQ873A#ABZ DQ872A#ABJ DQ872A#ACF

Korea Latin America Norway Spain Sweden/Finland Switzerland Ta i wa n United Kingdom United States

DQ872A#AB1 DQ873A#ABM DQ872A#ABN DQ872A#ABE DQ872A#AK8 DQ872A#B12 DQ872A#AB0 DQ872A#ABU DQ872A#ABA

Maintenance and Service Guide 1–9

Product Description

Tabl e 1-7

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 512-MB RAM

■ Combination modem/NIC/wireless LAN

■ 40-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 100 X0 40 N Cm 51 T

Asia Pacific Australia Belgium Brazil China Denmark Europe International France French Canada Germany Italy Japan

PF292AA#UUF PF292AA#ABG PF292AA#UUG PF292AA#AC4 PF292AA#AB2 PF292AA#ABY PF292AA#ABB PF292AA#ABF PF292AA#ABC PF292AA#ABD PF292AA#ABZ PF292AA#ABJ

Japan (English) Korea Latin America Norway Russia Spain Sweden/Finland Switzerland Ta i wa n United Kingdom United States

PF292AA#ACF PF292AA#AB1 PF292AA#ABM PF292AA#ABN PF292AA#ACB PF292AA#ABE PF292AA#AK8 PF292AA#B12 PF292AA#AB0 PF292AA#ABU PF292AA#ABA

1–10 Maintenance and Service Guide

Product Description

Tabl e 1-8

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 512-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 80-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 100 X0 80 N Ci 51 T

Brazil PD370L#AC4

Table 1 -9

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 256-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 40-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 100 X0 40 N Ci 25 T

China PE757PA#AB2

Maintenance and Service Guide 1–11

Product Description

Table 1-10

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 256-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 30-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 1-year warranty on parts and labor

CTC1100 QP 100 X0 30 N Ci 25 T

Asia Pacific PE788PS#UUF

Table 1-11

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 256-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 30-GB hard drive

■ DVD/CD-RW Combo Drive

■ USB MulitBay Cradle

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 1-year warranty on parts and labor

CTC1100 QP 100 X0 30 Y Ci 25 T

Asia Pacific PE739PA#UUF

1–12 Maintenance and Service Guide

Product Description

Table 1-12

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 256-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 40 GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 100 X0 40 N Ci 25 T

United States PD540UC#ABA

Table 1-13

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 256-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 40-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 1-year warranty on parts and labor

CTC1100 QP 100 X0 40 N Ci 25 T

Taiwan PC966PS#AB0

Maintenance and Service Guide 1–13

Product Description

Table 1-14

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 512-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 40-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 100 X0 40 N Ci 51 T

United States PC955US#ABA

Table 1-15

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 256-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 30-GB hard drive

■ 8X DVD-ROM drive

■ USB MultiBay cradle

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 1-year warranty on parts and labor

CTC1100 QP 100 X0 30 Y Ci 25 T

Taiwan PC962PS#AB0

1–14 Maintenance and Service Guide

Product Description

Table 1-16

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 512-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 40-GB hard drive

■ 24X DVD/CD-RW combo drive

■ USB MultiBay cradle

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 100 X0 40 Y Ci 51 T

Asia Pacific PB719PA#UUF

Table 1-17

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 512-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 80-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 100 X0 80 N Ci 51 T

United States PC317US#ABA

Maintenance and Service Guide 1–15

Product Description

Table 1-18

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 512-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 60-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 100 X0 60 N Ci 51 T

United States PC318US#ABA

Table 1-19

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 512-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 60-GB hard drive

■ 24X DVD/CD-RW combo drive

■ USB MultiBay cradle

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 100 X0 60 Y Ci 51 T

United States PC316US#ABA

1–16 Maintenance and Service Guide

Product Description

Table 1-20

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 256-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 40-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 1-year warranty on parts and labor

CTC1100 QP 100 X0 40 N Ci 25 T

Asia Pacific PB486PS#UUF

Table 1-21

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 512-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 60-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 100 X0 60 N Ci 51 T

Japan (English) PA605PA#ACF

Maintenance and Service Guide 1–17

Product Description

Table 1-22

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 768-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 60-GB hard drive

■ 8X DVD-ROM drive

■ Tablet dock

■ USB mouse

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 100 X0 60 Y Ci 76 T

Japan PA604PA#ABJ

Table 1-23

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 512-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 40-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 100 X0 40 N Ci 51 T

United States DZ937US#ABA

1–18 Maintenance and Service Guide

Product Description

Table 1-24

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 768-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 60-GB hard drive

■ 8X DVD-ROM drive

■ Tablet dock

■ USB mouse

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 1-year warranty on parts and labor

CTC1100 QP 100 X0 60 Y Ci 76 T

Japan DY861PA#ABJ

Table 1-25

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 1-GB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 40-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 100 X0 40 N Ci 10 T

China DX381P#AB2

Maintenance and Service Guide 1–19

Product Description

Table 1-26

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 256-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 40-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 1-year warranty on parts and labor

CTC1100 QP 100 X0 40 N Ci 25 T

Asia Pacific DX993PC#UUF

Table 1-27

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 512-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 60-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 100 X0 60 N Ci 51 T

Asia Pacific DX382P#UUF

1–20 Maintenance and Service Guide

Product Description

Table 1-28

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 512-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 40-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 100 X0 40 N Ci 51 T

United States DX867S#ABA

Table 1-29

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 256-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 30-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 1-year warranty on parts and labor

CTC1100 QP 100 X0 30 N Ci 25 T

Asia Pacific DU707P#UUF

Maintenance and Service Guide 1–21

Product Description

Table 1-30

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 256-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 40-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 100 X0 40 N Ci 25 T

Asia Pacific DL757AV#UUF

Table 1-31

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 256-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 30-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 100 X0 30 N Ci 25 T

Asia Pacific DN521PS#UUF

1–22 Maintenance and Service Guide

Product Description

Table 1-32

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 256-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 40-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 1-year warranty on parts and labor

CTC1100 QP 100 X0 40 N Ci 25 T

Asia Pacific DV467P#UUF

Table 1-33

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 512-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 40-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 100 X0 40 N Ci 51 T

Asia Pacific DU705P#UUF

Maintenance and Service Guide 1–23

Product Description

Table 1-34

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 256-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 30-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 1-year warranty on parts and labor

CTC1100 QP 100 X0 30 N Ci 25 T

Japan DU694P#ABJ

Table 1-35

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 256-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 40-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 100 X0 40 N Ci 25 T

Taiwan DU689P#AB0 Asia Pacific DU686P#UUF

1–24 Maintenance and Service Guide

Product Description

Table 1-36

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 256-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 40-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 100 X0 40 N Ci 25 T

Asia Pacific DU685P#UUF

Table 1-37

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0 GHz Pentium M processor

■ 256-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 30-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 1-year warranty on parts and labor

CTC1100 QP 100 X0 30 N Ci 25 T

Australia DU684P#ABG

Maintenance and Service Guide 1–25

Product Description

Table 1-38

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 512-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 60-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 1-year warranty on parts and labor

CTC1100 QP 100 X0 60 N Ci 51 T

Taiwan DU683P#AB0

Table 1-39

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 256-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 40-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 100 X0 40 N Ci 25 T

China DU682P#AB2

1–26 Maintenance and Service Guide

Product Description

Table 1-40

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 256-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 30-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 1-year warranty on parts and labor

CTC1100 QP 100 X0 30 N Ci 25 T

Asia Pacific DU679P#UUF

Table 1-41

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 256-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 40-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 100 X0 40 N Ci 25 T

Asia Pacific DU678P#UUF

Maintenance and Service Guide 1–27

Product Description

Table 1-42

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 512-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 60-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 100 X0 60 N Ci 51 T

Japan DU677P#ABJ Japan DU676P#ABJ

Table 1-43

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 256-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 30-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 1-year warranty on parts and labor

CTC1100 QP 100 X0 30 N Ci 25 T

Latin America DT482A#ABM United States DT482A#ABA

1–28 Maintenance and Service Guide

Product Description

Table 1-44

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 512-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 40-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 100 X0 40 N Ci 51 T

Latin America DT481A#ABM United States DT481A#ABA

Table 1-45

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.0-GHz Pentium M processor

■ 512-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 60-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 100 X0 60 N Ci 51 T

Australia DQ990A#ABG United States DQ990A#ABA

Maintenance and Service Guide 1–29

Product Description

Table 1-46

HP Compaq tc1100 Tablet PC Models

The following configure-to-order HP Compaq tc1100 Tablet PC models feature:

■ Pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li ion battery pack

■ 32 MB of discrete video memory

■ 1-year warranty on parts and labor

CTC1100 T 100 X0 60 0 8 76 T

United States 470046-345

CTC1100 T 100 X0 60 0 8 38 T

United States 470046-344

CTC1100 T 100 X0 60 0 8 25 T

United States 470046-343

CTC1100 T 100 X0 60 0 C 76 T

United States 470046-352

CTC1100 T 100 X0 60 0 C 38 T

United States 470046-350

CTC1100 T 100 X0 60 0 C 25 T

United States 470046-349

1–30 Maintenance and Service Guide

Table 1-46

HP Compaq tc1100 Tablet PC Models

CTC1100 T 100 X0 30 0 8 76 T

United States 470046-342

CTC1100 T 100 X0 30 0 8 38 T

United States 470046-341

CTC1100 T 100 X0 30 0 8 25 T

United States 470046-340

CTC1100 T 100 X0 30 0 C 76 T

United States 470046-348

CTC1100 T 100 X0 30 0 C 38 T

United States 470046-347

CTC1100 T 100 X0 30 0 C 25 T

United States 470046-346

Product Description

(Continued)

Maintenance and Service Guide 1–31

Product Description

Table 1-47

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.1-GHz Pentium M processor

■ 256-MB RAM

■ Combination modem/NIC/802.11b wireless LAN (Intel)

■ 30-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 1-year warranty on parts and labor

CTC1100 QP 110 X0 30 N Cb 25 T

Taiwan PK039PS#AB0

Table 1-48

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.1-GHz Pentium M processor

■ 256-MB RAM

■ Combination modem/NIC/802.11b wireless LAN (Intel)

■ 40-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 1-year warranty on parts and labor

CTC1100 QP 110 X0 40 N Cb 25 T

Asia Pacific PN866PA#UUF

1–32 Maintenance and Service Guide

Product Description

Table 1-49

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.1-GHz Pentium M processor

■ 256-MB RAM

■ Combination modem/NIC/802.11a/b/g wireless LAN (Intel)

■ 40-GB hard drive

■ 24X CD-ROM

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 110 X0 40 C Cd 25 T

Asia Pacific PN723PA#UUF

Table 1-50

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.1-GHz Pentium M processor

■ 512-MB RAM

■ Combination modem/NIC/802.11a/b/g wireless LAN (Intel)

■ 40-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 110 X0 40 N Cd 51 T

United States PL593US#ABA ALL PL593US

Maintenance and Service Guide 1–33

Product Description

Table 1-51

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.1-GHz Pentium M processor

■ 256-MB RAM

■ Combination modem/NIC/802.11a/b/g wireless LAN (Intel)

■ 40-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 1-year warranty on parts and labor

CTC1100 QP 110 X0 40 N Ci 25 T

Korea PM482PA#AB1 Taiwan PK038PS#AB0

1–34 Maintenance and Service Guide

Product Description

Table 1-52

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.1-GHz Pentium M processor

■ 512-MB RAM

■ Combination modem/NIC/wireless LAN (Intel)

■ 40-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 110 X0 40 N Ci 51 T

Asia Pacific Australia Brazil Denmark Europe International Belgium French Canada France Germany Italy Japan English

PK225AA#UUF PK225AA#ABG PK225AA#AC4 PK225AA#ABY PK225AA#ABB PK225AA#UUG PK225AA#ABC PK225AA#ABF PK225AA#ABD PK225AA#ABZ PK225AA#ACF

Japan Korea Latin America Norway China Russia Sweden/Finland Spain Switzerland Ta i wa n United Kingdom United States

PK225AA#ABJ PK225AA#AB1 PK225AA#ABM PK225AA#ABN PK225AA#AB2 PK225AA#ACB PK225AA#AK8 PK225AA#ABE PK225AA#B12 PK225AA#AB0 PK225AA#ABU PK225AA#ABA

Maintenance and Service Guide 1–35

Product Description

Table 1-53

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.1-GHz Pentium M processor

■ 256-MB RAM

■ Combination modem/NIC/802.11a/b/g wireless LAN (Intel)

■ Bluetooth wireless PAN

■ 40-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 110 X0 40 N

Asia Pacific PN730PA#UUF

PQ173PA#UUF

51 T

United States PL584US#ABA

1–36 Maintenance and Service Guide

Product Description

Table 1-54

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.1-GHz Pentium M processor

■ 256-MB RAM

■ Combination modem/NIC/802.11a/b/g wireless LAN (Intel)

■ 40-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 1-year warranty on parts and labor

CTC1100 QP 110 X0 40 N Cd 25 T

United States PP801UC#ABA

Maintenance and Service Guide 1–37

Product Description

Table 1-55

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.1-GHz Pentium M processor

■ 512-MB RAM

■ Combination modem/NIC/802.11a/b/g wireless LAN (Intel)

■ Bluetooth wireless PAN

■ 40-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 110 X0 40 N

51 T

Asia Pacific Australia Brazil China French Canada Japan English

1–38 Maintenance and Service Guide

PQ436US#UUF PQ436US#ABG PQ436US#AC4 PQ436US#AB2 PQ436US#ABC PQ436US#ACF

Japan Korea Latin America Ta i wa n United States

PQ436US#ABJ PQ436US#AB1 PQ436US#ABM PQ436US#AB0 PQ436US#ABA

Product Description

Table 1-56

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.1-GHz Pentium M processor

■ 256-MB RAM

■ Combination modem/NIC/802.11b wireless LAN (Intel)

■ 40-GB hard drive

■ 24X DVD/CD-RW Combo Drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 1-year warranty on parts and labor

CTC1100 QP 110 X0 40 W Cb 25 T

Asia Pacific PN867PA#UUF

Maintenance and Service Guide 1–39

Product Description

Table 1-57

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.1-GHz Pentium M processor

■ 512-MB RAM

■ Combination modem/NIC/802.11b/g wireless LAN (Intel)

■ Bluetooth wireless PAN

■ 40-GB hard drive

■ 24X DVD/CD-ROM Combo Drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 110 X0 40 W Cf 51 T

Asia Pacific Australia Denmark Europe Belgium French Canada France Germany Italy Japan English Japan

1–40 Maintenance and Service Guide

PP834AA#UUF PP834AA#ABG PP834AA#ABY PP834AA#ABB PP834AA#UUG PP834AA#ABC PP834AA#ABF PP834AA#ABD PP834AA#ABZ PP834AA#ACF PP834AA#ABJ

Korea Latin America Norway China Russia Sweden/Finland Spain Switzerland Ta i wa n United Kingdom Unites States

PP834AA#AB1 PP834AA#ABM PP834AA#ABN PP834AA#AB2 PP834AA#ACB PP834AA#AK8 PP834AA#ABE PP834AA#B12 PP834AA#AB0 PP834AA#ABU PP834AA#ABA

Product Description

Table 1-58

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.1-GHz Pentium M processor

■ 512-MB RAM

■ Combination modem/NIC/802.11b wireless LAN (Intel)

■ Bluetooth wireless PAN

■ 60-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 110 X0 60 N Ci 51 T

Asia Pacific China

PL732PA#UUF PL711PA#AB2

Japan Korea

Table 1-59

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.1-GHz Pentium M processor

■ 512-MB RAM

■ Combination modem/NIC/802.11a/b/g wireless LAN Japan

■ Bluetooth wireless PAN

■ 60-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 110 X0 60 N

Japan PM490PA#ABJ

51 T

PM487PA#ABJ PM483PA#AB1

Maintenance and Service Guide 1–41

Product Description

Table 1-60

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 1.1-GHz Pentium M processor

■ 512-MB RAM

■ Combination modem/NIC/802.11a/b/g wireless LAN

■ 60-GB hard drive

■ 24X DVD/CD-ROM Combo Drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QP 110 X0 60 W Nk 51 T

ALL Europe

1–42 Maintenance and Service Guide

PN794UC PN794UC#ABB

United Kingdom United States

PN794UC#ABU PN794UC#ABA

Product Description

Table 1-61

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 900-MHz Celeron processor

■ 256-MB RAM

■ Combination modem/NIC/802.11b wireless LAN

■ Bluetooth wireless PAN

■ 30-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 1-year warranty on parts and labor

CTC1100 QC 900 X0 30 N Ci 25 T

Japan PM488PA#ABJ

PM489PA#ABJ

Table 1-62

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 900-MHz Celeron processor

■ 512-MB RAM

■ Combination modem/NIC/802.11b wireless LAN

■ 40-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QC 900 X0 40 N Cb 51 T

Australia PM759PA#ABG

Maintenance and Service Guide 1–43

Product Description

Table 1-63

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 900-MHz Celeron processor

■ 256-MB RAM

■ Combination modem/NIC/802.11b wireless LAN

■ Bluetooth wireless PAN

■ 40-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 1-year warranty on parts and labor

CTC1100 QC 900 X0 40 N Ci 25 T

Asia Pacific

ALL Australia Brazil Denmark Europe Belgium France Germany Italy Japan English

1–44 Maintenance and Service Guide

PK226AA#UUF PL731PA#UUF PK226AA PK226AA#ABG PK226AA#AC4 PK226AA#ABY PK226AA#ABB PK226AA#UUG PK226AA#ABF PK226AA#ABD PK226AA#ABZ PK226AA#ACF

Japan Korea Latin America Norway China Russia Sweden/Finland Spain Switzerland Ta i wa n United Kingdom

PK226AA#ABJ PK226AA#AB1 PK226AA#ABM PK226AA#ABN PK226AA#AB2 PK226AA#ACB PK226AA#AK8 PK226AA#ABE PK226AA#B12 PK226AA#AB0 PK226AA#ABU

Product Description

Table 1-64

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 900-MHz Celeron processor

■ 256-MB RAM

■ Combination modem/NIC/802.11b/g wireless LAN

■ Bluetooth wireless PAN

■ 40-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QC 900 X0 40 N Cj 25 T

Japan PQ156PA#ABJ

PQ157PA#ABJ

Maintenance and Service Guide 1–45

Product Description

Table 1-65

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 900-MHz Celeron processor

■ 256-MB RAM

■ Combination modem/NIC/802.11b wireless LAN

■ Bluetooth wireless PAN

■ 40-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 1-year warranty on parts and labor

CTC1100 QC 900 X0 40 N Ci 25 T

Latin America PN323LA#ABM United States PN323LA#ABA

1–46 Maintenance and Service Guide

Product Description

Table 1-66

HP Compaq tc1100 Tablet PC Models

The following HP Compaq tc1100 Tablet PC models feature:

■ Intel 900-MHz Celeron processor

■ 256-MB RAM

■ Combination modem/NIC/802.11b wireless LAN

■ Bluetooth wireless PAN

■ 30-GB hard drive

■ Digital pen and pointing stick keyboard

■ 6-cell, 3.6-Ah Li-Ion battery pack

■ 32 MB of discrete video memory

■ 3-year warranty on parts and labor

CTC1100 QC 900 X0 30 N Ci 25 T

Europe PN794UC#ABB United Kingdom

United States

PN794UC#ABU PN794UC#ABA

Maintenance and Service Guide 1–47

Product Description

1.2 Features

■ 1.0-GHz or 1.1-GHz Intel Pentium M processor

– or –

800-MHz or 900-MHz Ultra Low Voltage Mobile Intel Celeron processor with 512-KB integrated cache, depending on model

■ NVIDIA GeForce4 420 Go 4X AGP graphics controller with

32-MB SDRAM

■ 1.0-GB, 768-MB, 512-MB, or 256-MB high-performance

DDR SDRAM, expandable to 2 GB, depending on model

■ Microsoft Windows XP Tablet PC Edition 2005

■ 10.4-inch XGA (1024 × 768) TFT display with over

16.7 million colors

■ Keyboard with pointing stick device

■ Integrated communication—one of the following:

❏ Type III Mini PCI 56Kbps, v.90/high-speed 56K modem,

wireless LAN 802.11b, and 10/100 network interface card (NIC)

❏ Type III Mini PCI 56Kbps, v.90/high-speed 56K modem

and 10/100 network interface card (NIC)

■ Integrated Bluetooth® on select models only

■ One Type III PC Card slot with support for both 32-bit

(CardBus) and 16-bit PC Cards

■ One Secure Digital (SD) Memory Card slot

■ External 65 W AC adapter with power cord

■ Six-cell, 11.1 V, 3.6-Ah Li-Ion battery pack

■ 80-, 60-, 40-, or 30-GB high-capacity hard drive, varying by

tablet PC model

1–48 Maintenance and Service Guide

Product Description

■ Support for the following drives through the MultiBay (with

optional External MultiBay or docking station):

❏ 1.44-MB diskette drive

❏ 24X Max CD-ROM drive

❏ 8X Max CD-RW drive

❏ 8X Max DVD-ROM drive

❏ 8X Max DVD/CD-RW Combo Drive

❏ 80-, 60-, 40-, or 30-GB hard drive

■ Support for the following connectors on the tablet PC:

❏ RJ-45 (network)

❏ RJ-11 (modem)

❏ Universal Serial Bus

❏ External monitor

❏ AC power

❏ Stereo audio-out (headphone)

❏ Mono microphone

❏ External MultiBay

❏ Keyboard

❏ Docking station

■ Support for the following connectors on the optional

Docking Station:

❏ External MultiBay

❏ RJ-45 (network)

❏ USB

❏ External monitor

❏ AC power

❏ Stereo audio-out (headphone)

Maintenance and Service Guide 1–49

Product Description

1.3 Clearing a Password

If the tablet PC has an unknown setup or power-on password, follow these steps to clear the password. These steps do not clear the drivelock password.

1. Remove the battery pack and Mini PCI communications memory module slot cover. Refer to Section 5.3, “Preparing

the Tablet PC for Disassembly,” for more information.

2. Remove the RTC battery (refer to Section 5.4, “Real Time

Clock Battery”).

3. Wait approximately 5 minutes.

4. Replace the RTC battery and reassemble the tablet PC. Do not reinsert the battery pack at this time.

5. Connect AC power to the tablet PC.

6. Turn on the tablet PC.

All setup and power-on passwords have been cleared.

1–50 Maintenance and Service Guide

1.4 Power Management

The tablet PC comes with power management features that extend battery operating time and conserve power. The tablet PC supports the following power management features:

■ Standby

■ Hibernation

■ User customization of settings

■ Smart battery that provides an accurate battery power gauge

■ Battery calibration

■ Power/standby button

■ Advanced Configuration and Power Interface (ACPI)

compliance

Product Description

Maintenance and Service Guide 1–51

Product Description

1.5 Tablet PC External Components

The external components on the front of the tablet PC are shown in the following illustration and described in Table 1-47.

Front Components

Table 1-47

Front Components

Item Component Function

1 Wireless light Off: No wireless device is active.

On: Wireless functionality is enabled. Flashing: Wireless functionality is enabled,

but is not connected to a network or is not properly configured.

2 Battery light On: A battery pack is charging.

Flashing: A battery pack that is the only available power source has reached a low-battery condition.

1–52 Maintenance and Service Guide

Product Description

Table 1-47

Front Components

Item Component Function

3 AC adapter light On: AC power is being supplied through the

AC adapter.

(Continued)

4 Tablet PC Input Panel

launch button

5 Journal launch button When Windows is running, opens and closes

6 Rotate button Switches the image between landscape and

7 Microphone Inputs monaural sound.

When Windows is running, opens the Microsoft Tablet PC Input Panel application, which includes a handwriting pad and an on-screen keyboard. While using the on-screen keyboard:

■ To enter the ctrl+alt+delete press the button on the tablet PC with the pen tip or a small object such as the end of a paper clip.

■ To switch the top row of keys between number keys and function keys, tap Func on the on-screen keyboard.

the Microsoft Journal application, which supports handwriting.

portrait orientation.

command,

Maintenance and Service Guide 1–53

Product Description

The external components on the top side of the tablet PC are shown in the following illustration and described in Table 1-48.

Top Components

Table 1-48

Top Components

Item Component Function

1 USB port* Connects an optional USB 2.0 - or - 1.1

compliant device.

2 PC Card eject button Ejects an optional PC Card from the

PC Card slot.

3 PC Card slot Supports an optional Type I or Type II 32-bit

(CardBus) or 16-bit PC Card.

*If an optional External MultiBay is connected to the USB port, the External MultiBay must also be connected to external power. If an External MultiBay is connected to the External MultiBay connector, it is not necessary to connect the External MultiBay to external power.

1–54 Maintenance and Service Guide

Table 1-48

Top Components

Item Component Function

Product Description

(Continued)

4 Pen holder (shown with

pen 5 inserted)

5 Pen Interacts with the tablet PC whenever the tip

6 Tablet PC tether eyelet Used with the tether eyelet on the pen,

7 SD Card slot Supports an optional SD Card.

8 External MultiBay

connector*

9 RJ-11 (modem) jack Connects a modem cable.

10 RJ-45 (network) jack Connects an Ethernet network cable.

11 LAN connection lights (2) Both lights off: The tablet PC is not

12 External monitor port Connects an optional external monitor or

13 AC power connector Connects an AC adapter cable, aircraft

Secures the pen to the tablet PC.

is within 0.5 inch of or contacts the screen.

enables you to tether the pen to the tablet PC.

Connects and provides power for an optional USB 1.1 or USB 2.0 device.

connected to a LAN. Both lights on: The tablet PC is connected

to a LAN with a 100-Mbps link. Green light on and yellow light off: The

tablet PC is connected to a LAN with a 10-Mbps link.

Green light flashing: Information is being transmitted through the LAN.

projector.

power adapter, or automobile power charger/adapter.

Maintenance and Service Guide 1–55

Product Description

The external components on the left side of the tablet PC are shown in the following illustration and described in Table 1-49.

Left-Side Components

Table 1-49

Left-Side Components

Item Component Function

1 Security cable slot Attaches an optional security cable to the

tablet PC.

Security solutions are designed to act

as deterrents These deterrents may not prevent a product from being mishandled or stolen.

2 Screen protector

slots (2)

1–56 Maintenance and Service Guide

Secure the optional screen protector when it is attached to the tablet PC.

Product Description

Table 1-49

Left-Side Components

Item Component Function

3 Air vent Allows airflow to cool internal components.

(Continued)

WARNING: To avoid potential discomfort or burns, do not block the air vents or use the tablet PC on your lap for extended periods. This tablet PC is designed to run demanding applications at full power. As a result of increased power consumption, it is normal for the tablet PC to feel warm or hot when used continuously. The tablet PC complies with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

4 Universal alignment

slots (2)

5 Keyboard connector Connects an optional tablet PC keyboard to

6 Alignment key slot Accepts an alignment key to safeguard

Maintenance and Service Guide 1–57

Secure the portfolio, the optional screen protector, or an optional attachment, such as a tablet PC keyboard, to the tablet PC.

the tablet PC.

attachment procedures. For example, matching the alignment key on an optional tablet PC keyboard to the alignment key slot helps you to correctly orient the tablet PC to the keyboard as you connect them.

Product Description

The external components on the right side of the tablet PC are shown in the following illustration and described in Table 1-50.

Right-Side Components

Table 1-50

Right-Side Components

Item Component Function

1 Jog dial Functions like the enter key and the up and

down arrow keys on a standard keyboard.

■ Press inward to enter a command.

■ Rotate upward to scroll upward.

■ Rotate downward to scroll downward.

2 esc button While the tablet PC is

■ Starting up and a flashing pointer is displayed on the screen, opens the Setup utility.

■ In Windows, functions like the esc key on a standard keyboard.

1–58 Maintenance and Service Guide

Product Description

Table 1-50

Right-Side Components

Item Component Function

3 Windows security button When pressed with the pen tip or a small

object such as the end of a paper clip

■ when Windows is open, enters the ctrl+alt+delete command.

■ when the Setup utility is open, enters the reset command.

4 tab button When Windows is running, functions like the

tab key on a standard keyboard.

5 Q menu button When Windows is running, opens or closes

the Q Menu.

6 E-mail launch button When Windows is running:

■ Before your Internet or network service is set up, opens the operating system Internet connection wizard.

■ After your Internet or network service is set up, opens your default e-mail application.

(Continued)

7 Power/standby switch When the tablet PC is:

■ Off, press to turn on the tablet PC.

■ On, slide and release to initiate standby.

■ In standby, slide and release to resume

from standby.

■ In hibernation, slide and release to restore from hibernation.

If the system has stopped responding and Windows shutdown procedures cannot be used, slide and hold for 4 seconds to turn off the tablet PC.

8 Power/standby light On: tablet PC is on.

Flashing: tablet PC is in standby. Off: tablet PC is off or in hibernation.

Maintenance and Service Guide 1–59

Product Description

The external components on the bottom side of the tablet PC are shown in the following illustration and described in Table 1-51.

Bottom-side Components

Table 1-51

Rear Components

Item Component Function

1 Docking alignment slots (2) Secure the tablet PC to an optional

Tablet PC Docking Station.

2 Speakers (2) Produce stereo sound.

3 Audio-out (headphone) Connects optional stereo

headphones or powered stereo speakers.

4 Headset jack Connects an optional headset, such

as a mobile telephone headset with a microphone and a monaural ear piece.

5 Audio-in (microphone) Connects an optional stereo

microphone.

1–60 Maintenance and Service Guide

Product Description

The external components on the rear of the tablet PC are shown in the following illustration and described in Table 1-52.

Rear Components

Table 1-52

Rear Components

Item Component Function

1 Tilt feet (2) While the tablet PC is being used

in portrait orientation on a flat surface, can elevate the top of the tablet PC to provide a comfortable writing and viewing angle.

2 Docking restraint latch recess Accepts the docking restraint latch

on an optional docking station to secure the tablet PC to the Docking Station.

Maintenance and Service Guide 1–61

Product Description

Table 1-52

Rear Components

Item Component Function

3 Product identification label Contains the serial number of the

4 Docking connector Connects the tablet PC to an

5 Air vent Allows airflow to cool internal

6 Attachment release latch Releases an optional screen

(Continued)

tablet PC and a code describing the original configuration of the tablet PC. You will need the serial number if you contact Customer Care.

optional docking station.

components.

WARNING: To avoid

potential discomfort or burns, do not block the air vents or use the tablet PC on your lap for extended periods. This tablet PC is designed to run demanding applications at full power. As a result of increased power consumption, it is normal for the tablet PC to feel warm or hot when used continuously. The tablet PC complies with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

protector or tablet PC keyboard from the universal attachment slots on the tablet PC.

7 Hard drive retention screw Secures the hard drive bay cover to

the tablet PC.

1–62 Maintenance and Service Guide

Product Description

Table 1-52

Rear Components

Item Component Function

8 Hard drive bay Holds the system hard drive.

9 Hard drive security screws (2) Secure the hard drive in the hard

10 Pad feet (2) Stabilize the tablet PC when it is

11 Battery bay Holds the battery pack.

12 Battery retention screw Secures the battery pack to the

13 Battery quick check lights (3) On: Each light represents a

(Continued)

drive bay.

placed on a flat surface.

tablet PC.

percentage of a full charge. For example, when all three lights are on, the battery pack is fully charged.

Flashing: When one light is flashing, less than 10% of a full charge remains in the battery pack.

14 Battery quick check button Activates the battery quick check

lights, which display how much of a full charge remains in the battery pack.

15 Battery pack release latch Releases the battery pack from the

battery bay.

Maintenance and Service Guide 1–63

Product Description

Table 1-52

Rear Components

Item Component Function

(Continued)

16 Memory module and Mini PCI

compartment cover retention screws

17 Memory module and

Mini PCI compartment

Secure the memory and Mini PCI compartment cover to the tablet PC.

Contains one memory slot for a PC133-compliant memory module.

Also holds an optional Mini PCI board, such as a modem board or a combination modem and wireless board.

To prevent an unresponsive

system and the display of a warning message, install only a Mini PCI device authorized for use by the governmental agency that regulates wireless devices in your country. If you install a device and then receive a warning message, remove the device to retore tablet PC functionality. Then contact Customer Care.

1–64 Maintenance and Service Guide

1.6 Keyboard Components

The keyboard top components are shown in the following illustration and described in Table 1-53.

Keyboard Top Components

Product Description

Table 1-53

Keyboard Top Components

Item Component Function

1 Alignment key Ensures that the tablet PC is attached to the

keyboard in the correct orientation.

2 Keyboard hooks (2) Secure the tablet PC to the keyboard.

3 Keyboard connector Connects the keyboard to the keyboard

connector on the tablet PC.

4 Tilt adjustment Tilts the tablet PC forward or backward while

it is connected to the keyboard.

Maintenance and Service Guide 1–65

Product Description

Table 1-53

Keyboard Top Components

Item Component Function

5 Rotation disk Rotates the tablet PC clockwise or

counterclockwise while it is connected to the keyboard.

(Continued)

6 Docking alignment

notches (4)

7 Docking connector

pass-through

8 Pointing stick Moves the cursor and selects and activates

9 Pointing stick buttons (2) Function like the left and right buttons on an

10 Keyboard latch Slide to lock the keyboard or to release the

11 Caps lock light When this light is on, the caps lock is on.

12 Num lock light When this light is on, the numeric keypad is

Help guide the tablet PC and keyboard into an optional HP Tablet PC Docking Station.

Enables the optional docking station to be connected to the tablet PC while the keyboard is attached to the tablet PC.

items on the screen.

external mouse.

keyboard from the tablet PC.

active.

1–66 Maintenance and Service Guide

Product Description

The special keys on the keyboard are shown in the following illustration and described in Table 1-54.

Keyboard Special Keys

Table 1-54

Keyboard Special Keys

Item Component Function

1 Function keys Perform system and application tasks. For

example, in the Windows operating system and many applications, pressing F1 opens a Help file. To enter an F11 function, press

F11/F12. To enter an F12 function, press Fn+F11/F12.

2 Fn key Combines with other keys to perform system

tasks. For example, pressing Fn+num lk turns on the keypad.

Maintenance and Service Guide 1–67

Product Description

Table 1-54

Keyboard Special Keys

Item Component Function

3 Windows logo key Displays the Microsoft Windows Start Menu.

(Continued)

4Windows

applications key

5 Keypad keys Used like an external numeric keypad.

Displays a shortcut menu for items beneath the pointer.

1–68 Maintenance and Service Guide

Product Description

The components on the rear and bottom of the optional keyboard are shown in the following illustration and described in Table 1-55.

Keyboard Rear and Bottom Components

Table 1-55

Keyboard Rear and Bottom Components

Item Component Function

1 Screen protector slots Attach the screen protector to the keyboard.

2 Attachment release

switch

3 Universal alignment slots Secure the portfolio or optional screen

4 Alignment key slots Accept alignment keys to ensure proper

Maintenance and Service Guide 1–69

Releases a portfolio or optional screen protector from the keyboard.

protector to the keyboard.

orientation.

Product Description

1.7 HP Tablet PC Docking Station Components

The upper and right-side components on the optional HP Tablet PC Docking Station are shown in the following illustration and described in Table 1-56.

Docking Station Upper and Right-Side Components

Table 1-56

Docking Station Upper and

Right-Side Components

Item Component Function

1 Docking stand Holds the tablet PC when it is docked.

2 Docking eject pin Disconnects the tablet PC and docking stand

docking connectors when the release handle is pulled.

3 Release handle Ejects the tablet PC from the docking stand.

1–70 Maintenance and Service Guide

Product Description

Table 1-56

Docking Station Upper and

Right-Side Components

Item Component Function

4 Docking connector Connects to the tablet PC.

5 Docking restraint latch Secures the tablet PC to the docking stand.

(Continued)

6 Docking alignment

brackets (2)

7 Security cable slot Attaches an optional security cable to the

8 MultiBay release lever Ejects a MultiBay device from the bay.

9 External MultiBay

connector

Fit into the tablet PC docking alignment slots to align the tablet PC in the docking stand.

tablet PC.

The purpose of security solutions is

to act as a deterrent. These solutions do not prevent the product from being mishandled or stolen.

Connects optional USB devices.

Maintenance and Service Guide 1–71

Product Description

The front and left-side components on the optional docking station are shown in the following illustration and described in Table 1-57.

Docking Station Front and Left-Side Components

Table 1-57

Docking Station Front and Left-Side Components

Item Component Function

1 Pivot arm Tilts the docking stand forward and

backward to enable different viewing angles and different docking modes.

2 MultiBay Supports a diskette drive, CD-ROM or

CD-RW drive, DVD-ROM drive, DVD/CD-RW Combo Drive, or second hard drive.

3 RJ-45 (network) jack Connects a network cable.

4 External monitor port Connects an optional external monitor or

overhead projector.

1–72 Maintenance and Service Guide

Product Description

Table 1-57

Docking Station Front and Left-Side Components

Item Component Function

5 Audio-in jack Connects the stereo audio function of

optional audio devices such as CD-ROM players.

(Continued)

6 Audio-out (headphone)

jack

7 USB ports (3) Connect optional USB devices.

8 AC power connector Connects an AC adapter cable, aircraft

Connects optional stereo headphones or powered stereo speakers and connects the audio function of an audio/video device such as a television or VCR.

power adapter, or automobile power charger/adapter.

Maintenance and Service Guide 1–73

Product Description

1.8 Design Overview

This section presents a design overview of key parts and features of the tablet PC. Refer to Chapter 3, “Illustrated Parts Catalog‚" to identify replacement parts, and Chapter 5, “Removal and

Replacement Procedures," for disassembly instructions.

The system board provides the following device connections:

■ Memory module

■ Hard drive

■ Display

■ Optional keyboard and pointing stick

■ Audio

■ Intel Pentium M or Celeron processor

■ Fan

■ PC Card

■ Secure Digital (SD) Memory card (not SD I/O)

■ External MultiBay

■ Modem or modem/NIC

CAUTION: To prevent overheating, do not obstruct vents. Do not allow

a hard surface, such as a printer, or a soft surface, such as pillows or thick rugs, to block airflow.

The tablet PC uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to operate automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management, battery conservation configurations, battery fast charging, and software applications. Cooling air is taken in through the air vent located on the rear of the tablet PC. Exhaust air is expelled through the air vent located on the left side of the tablet PC.

1–74 Maintenance and Service Guide

Troubleshooting

WARNING: Only authorized technicians trained by HP should repair

this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances.

Maintenance and Service Guide 2–1

Troubleshooting

2.1 Setup and Diagnostics Utilities

Selecting Setup or HP Diagnostics

The tablet PC features 2 HP system management utilities:

■ Setup—A system information and customization utility that

can be used even when your operating system is not working or will not load. This utility includes settings that are not available in Windows.

■ HP Diagnostics—A system information and diagnostic

utility that is used within your Windows operating system. Use this utility whenever possible to

❏ Display system information.

❏ Test system components.

❏ Troubleshoot a device configuration problem in

Windows Tablet PC Edition.

It is not necessary to configure a device connected to a USB

✎

port on the tablet PC or to an optional docking station.

Using Setup

Information and settings in Setup are accessed from the File, Security, or Advanced menus:

1. Turn on or restart the tablet PC. Press F10 = ROM Based Setup message displays in the lower-left corner of the screen.

❏ To change the language, press F2.

❏

To view navigation information, press F1.

To return to the Setup menu, press esc.

❏

2. Select the File, Security, or Advanced menu.

2–2 Maintenance and Service Guide

F10 while the

Troubleshooting

3. To close Setup and restart the tablet PC:

❏ Select File > Save Changes, and Exit and press enter.

– or –

❏ Select File > Ignore Changes, and Exit and press enter.

4. When you are prompted to confirm your action, press F10.

Selecting from the File Menu

Table 2 -1

File Menu

Select To Do This

System Information ■ View identification information about the

tablet PC, a docking station, and any battery packs in the system.

■ View specification information about the processor, memory and cache size, and system ROM.

Save to Floppy Save system configuration settings to a diskette.

Restore from Floppy Restore system configuration settings from a

diskette.

Restore Defaults Replace configuration settings in Setup with

factory default settings. Identification information is retained.

Ignore Changes and Exit Cancel changes entered during the current

session, and then exit and restart the tablet PC.

Save Changes and Exit Save changes entered during the current session,

and then exit and restart the tablet PC.

Maintenance and Service Guide 2–3

Troubleshooting

Selecting from the Security Menu

Table 2 -2

Security Menu

Select To Do This

Setup Password Enter, change, or delete a setup password.

(The setup password is called an administrator password in HP Computer Security, a program accessed from the Windows Control Panel.)

Power-on Password Enter, change, or delete a power-on password.

DriveLock Password Enable/disable DriveLock; change a DriveLock

User or Master password.

DriveLock Settings are accessible only

✎

when you enter Setup by turning on (not restarting) the tablet PC.

Password Options Enable/disable:

■ QuickLock

■ QuickLock on Suspend

■ QuickBlank

To enable QuickLock on Suspend or

✎

QuickBlank, you must first enable QuickLock.

Password options can be selected only

✎

when a power-on password has been set.

2–4 Maintenance and Service Guide

Table 2 -2

Troubleshooting

Security Menu

Select To Do This

Device Security Enable/disable:

■ Ports or diskette drives*

■ Diskette write*

■ CD-ROM or diskette startup

✎

System IDs Enter identification numbers for the tablet PC,

a docking station, and all battery packs in the system.

*Not applicable to SuperDisk LS-120 drives.

(Continued)

Settings for a DVD-ROM can be entered in the CD-ROM field.

Maintenance and Service Guide 2–5

Troubleshooting

Selecting from the Advanced Menu

Table 2 -3

Advanced Menu

Select To Do This

Language (or press F2) Change the Setup language.

Boot Options Enable/disable:

■ QuickBoot, which starts the tablet PC more quickly by eliminating some startup tests. If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot.

■ MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system.

Device Options ■ Enable/disable the embedded numeric keypad

at startup.

■ Enable/disable multiple standard pointing devices at startup. To set the tablet PC to support only a single, usually nonstandard, pointing device at startup, select Disable.

■ Enable/disable USB legacy support for a USB keyboard. When USB legacy support is enabled, the keyboard works even when a Windows operating system is not loaded.

■ Set an optional external monitor or overhead projector connected to a video card in a docking station as the primary device. When the tablet PC display is set as secondary, the tablet PC must be shut down before undocking from a docking station.

2–6 Maintenance and Service Guide

Table 2 -3

Troubleshooting

Advanced Menu

Select To Do This

Device Options

HDD Self-Test Options Run a quick comprehensive self-test on hard

*Video modes can vary within regions. However, NTSC is commonly used in North America; PAL, in Europe, Africa, and the Middle East; NTSC-J, in Japan; and PAL-M, in Brazil. Other South and Central American regions may use NT S C, PA L , o r PA L -M.

(continued)

■ Change the parallel port mode from EPP (Enhanced Parallel Port [default]) to standard, bidirectional, EPP or ECP (Enhanced Capabilities Port).

■ Set video-out mode to NTSC (default), PAL, NTSC-J, or PAL-M.*

■ Enable/disable all settings in the SpeedStep window. When Disable is selected, the tablet PC runs in Battery Optimized mode.

■ Specify how the tablet PC recognizes multiple identical docking stations that are identically equipped. Select Disable to recognize the docking stations as a single docking station; select Enable to recognize the docking stations individually, by serial number.

■ Enable/disable the reporting of the processor serial number by the processor to the software.

drives in the system that support the test features.

(Continued)

Maintenance and Service Guide 2–7

Troubleshooting

2.2 Using HP Diagnostics for Windows

When you access HP Diagnostics for Windows, a scan of all system components is displayed on the screen before the HP Diagnostics window opens.

You can display more or less information from anywhere within HP Diagnostics for Windows by selecting Level on the menu bar.

HP Diagnostics for Windows is designed to test HP components. If third-party components are tested, the results may be inconclusive.

Obtaining, Saving, or Printing Configuration Information

1. Access HP Diagnostics by selecting Start > Control Panel > Diagnostics for Windows.

2. Select Categories, and then select a category from the drop-down list.

❏ To save the information, select File > Save As.

❏ To print the information, select File > Print.

3. To close HP Diagnostics for Windows, select File > Exit.

2–8 Maintenance and Service Guide

Troubleshooting

Obtaining, Saving or Printing Diagnostic Test Information

1. Access HP Diagnostics by selecting Start > Control Panel > Diagnostics for Windows.

2. Select the Test tab.

3. In the scroll box, select the category or device you want to test.

4. Select a test type:

❏ Quick Test—Runs a quick, general test on each device in

a selected category.

❏ Complete Test—Performs maximum testing on each

device in a selected category.

❏ Custom Test—Performs maximum testing on a selected

device.

◆ To run all tests for your selected device, select

Check All.

◆ To run only the tests you select, select Uncheck All,

and then select the check box for each test you want to run.

5. Select a test mode:

❏ Interactive Mode—Provides maximum control over the

testing process. You determine whether the test was passed or failed. You may be prompted to insert or remove devices.

❏ Unattended Mode—Does not display prompts. If errors

are found, they are displayed when testing is complete.

Maintenance and Service Guide 2–9

Troubleshooting

6. Select Begin Testing.

7. Select a tab to view a test report:

❏ Status tab—Summarizes the tests run, passed, and failed

❏ Log tab—Lists tests run on the system, the number of

❏ Error tab—Lists all errors found in the tablet PC, along

8. Select a tab to save the report:

❏ Log tab—Select Log tab Save.

❏ Error tab—Select Error tab Save.

9. Select a tab to print the report:

Log tab—Select File > Save As, and then print the file from your folder.

during the current testing session.

times each test has run, the number of errors found on each test, and the total run time of each test.

with their error codes.

2–10 Maintenance and Service Guide

Troubleshooting

Troubleshooting Flowcharts

Tabl e 2-4

Troubleshooting Flowcharts Overview

Flowchart Description

2.1 “Flowchart 2.1—Initial Troubleshooting.”

2.2 “Flowchart 2.2—No Power, Part 1.”

2.3 “Flowchart 2.3—No Power, Part 2.”

2.4 “Flowchart 2.4—No Power, Part 3.”

2.5 “Flowchart 2.5—No Power, Part 4.”

2.6 “Flowchart 2.6—No Video, Part 1.”

2.7 “Flowchart 2.7—No Video, Part 2.”

2.8 “Flowchart 2.8—Nonfunctioning Docking Station (if applicable).”

2.9 “Flowchart 2.9—No Operating System (OS) Loading.”

2.10 “Flowchart 2.10—No OS Loading from Hard Drive, Part 1.”

2.11 “Flowchart 2.11—No OS Loading from Hard Drive, Part 2.”

2.12 “Flowchart 2.12—No OS Loading from Hard Drive, Part 3.”

2.13 “Flowchart 2.13—No OS Loading from Diskette Drive.”

2.14 “Flowchart 2.14—No OS Loading from CD-ROM or DVD-ROM

Drive.”

2.15 “Flowchart 2.15—No Audio, Part 1.”

2.16 “Flowchart 2.16—No Audio, Part 2.”

2.17 “Flowchart 2.17—Nonfunctioning Device.”

2.18 “Flowchart 2.18—Nonfunctioning Keyboard.”

2.19 “Flowchart 2.19—Nonfunctioning Pointing Device.”

2.20 “Flowchart 2.20—No Network or Modem Connection.”

Maintenance and Service Guide 2–11

Troubleshooting

Flowchart 2.1—Initial Troubleshooting

Begin

troubleshooting.

Go to

Flowchart 2.2—No

Power, Part 1.

Check

LED board,

speaker

connections.

Go to

Flowchart 2.6—No

Video, Part 1.

Go to

Flowchart 2.9—No

Operating System

(OS) Loading.

Go to

Flowchart 2.15—No

Audio, Part 1.

All drives working?

Keyboard/

pointing

device

working?

Connecting

to network

or modem?

End

2.17—Nonfunctioning

2.18—Nonfunctioning

or Flowchart

2.19—Nonfunctioning Pointing Device.

Flowchart 2.20—No

Modem Connection.

LEDs, or error

Is there video?

Is there power?

Beeps,

messages?

(no boot)

Is the OS

loading?

Is there sound?

Go to

Flowchart

Device.

Go to

Flowchart

Keyboard

Go to

Network or

2–12 Maintenance and Service Guide

Flowchart 2.2—No Power, Part 1

No Power

(power LED

is off).

Remove from

docking station

(if applicable).

Troubleshooting

Power up

on battery

power?

*Reset

power.

Power up

on AC

power?

*Reset power.

Power up

in docking

station?

Done

1. Reseat the power cable in the docking station and at the AC outlet.

2. Ensure the AC power source is active.

Done

Power up

in docking

station?

Power up

on battery

power?

Go to

Flowchart 2.3—No

Power, Part 2.

Power up

on AC

power?

Go to

Flowchart 2.4—No

Power, Part 3.

*NOTES:

To reset the tablet PC, slide and hold the power switch for 4 seconds.

Go to

Flowchart

2.8—Nonfunctioning Docking Station (if

applicable).

Maintenance and Service Guide 2–13

Troubleshooting

Flowchart 2.3—No Power, Part 2

Continued from

Flowchart 2.2—No

Power, Part 1

Visually check for

debris in battery socket and clean

if necessary.

Power on?

Check battery by

recharging,

moving it to

another tablet PC,

or replacing it.

Done

Replace

Power on?

power supply

(if applicable).

Done

Power on?

Go to

Flowchart 2.4—No

Power, Part 3

Done

2–14 Maintenance and Service Guide

Flowchart 2.4—No Power, Part 3

Continued from

Flowchart 2.3—No

Power, Part 2.

Plug directly

into AC outlet.

Troubleshooting

Power LED

on?

Reseat AC adapter

in tablet PC and

at power source.

Power on?

Power outlet

active?

Replace

power cord.

Power on?

Done

Try different

outlet.

Internal or

external AC

Internal

Flowchart 2.5—No

Power, Part 4.

Done Done

adapter?

Go to

External

Replace external

AC adapter.

Power on?

Maintenance and Service Guide 2–15

Troubleshooting

Flowchart 2.5—No Power, Part 4

Continued from

Flowchart 2.4—No

Power, Part 3.

Open

tablet PC.

Loose or

damaged

parts?

tablet PC and

retest.

Power on?

Done

Reseat loose

components and

boards and

replace damaged

items.

Replace the following items (if applicable). Check tablet PC operation after each replacement:

1. Internal AC-DC converter*

2. Internal AC adapter

3. Processor board*

4. System board*

*NOTE: Replace these items as a set to prevent shorting out among components.

2–16 Maintenance and Service Guide

Flowchart 2.6—No Video, Part 1

No Video.

Docking

Station

Stand-alone

or in docking

station?

Go to

Flowchart 2.7—No

Video, Part 2.

*NOTE: To change from internal to external display, use the hotkey combination.

Troubleshooting

Stand-alone

Internal or

External

brightness.

external

display*?

Adjust

Internal

Adjust

brightness.

Video OK? Done

Replace the following one at a time. Test after each replacement.

Check for bent

pins on cable.

Video OK?

1. Cable between notebook and tablet PC display (if applicable)

2. Inverter board (if applicable)

3. Display

4. System board

Try another display.

Internal and

external

video OK?

Replace

system

board.

Done

Maintenance and Service Guide 2–17

Troubleshooting

Flowchart 2.7—No Video, Part 2

Continued from

Flowchart 2.6—No

Video, Part 1.

Remove

tablet PC from

docking station,

if connected.

Adjust

display

brightness.

Video OK?

Flowchart 2.6—No

Video, Part 1.

Check that tablet PC is properly seated

in docking station, for bent pins on

cable, and for

monitor connection.

Video OK?

Adjust external

monitor display.

Go to

Done

Check brightness

of external

monitor.

Video OK?

Try another

external

monitor.

Internal

and external

video OK?

Go to

Flowchart

2.8—Nonfunctioning Docking Station (if

applicable).

Done

2–18 Maintenance and Service Guide

Flowchart 2.8—Nonfunctioning Docking Station (if applicable)

Nonfunctioning

docking station.

Reseat power

cord in docking

station and

power outlet.

Troubleshooting

Check voltage

setting on

docking station.

Reset monitor

cable connector at

docking station.

Docking

station

operating?

Remove

tablet PC, reset

all internal parts,

and replace any

damaged items in

docking station.

Reinstall

tablet PC into

docking station.

Docking

station

operating?

Done

Replace the following docking station components one at a time. Check tablet PC operation after each replacement.

1. Power supply

2. I/O board

3. Backplane board

4. Switch box

5. Docking motor mechanism

Maintenance and Service Guide 2–19

Troubleshooting

Flowchart 2.9—No Operating System (OS) Loading

No OS

loading.*

Reseat power

cord in docking

station and

power outlet.

No OS loading

from hard drive,

go to

Flowchart 2.10—No

OS Loading from

Hard Drive, Part 1.

No OS loading

from diskette

drive, go to

Flowchart 2.13—No

OS Loading from

Diskette Drive.

No OS loading

from CD-ROM or

DVD-ROM drive,

go to Flowchart

2.14—No OS Loading from

CD-ROM or

DVD-ROM Drive.

No OS loading

from network,

go to

Flowchart 2.20—No

Network or

Modem Connection.

*NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins.

2–20 Maintenance and Service Guide

HP Compaq tc1100 Maintenance and Service Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Product Description

1.1 Models

1.2 Features

1.3 Clearing a Password

1.4 Power Management

1.5 Tablet PC External Components

1.6 Keyboard Components

1.7 HP Tablet PC Docking Station Components

1.8 Design Overview

Troubleshooting

2.1 Setup and Diagnostics Utilities

Selecting Setup or HP Diagnostics

Using Setup

Selecting from the File Menu

Selecting from the Security Menu

Selecting from the Advanced Menu

2.2 Using HP Diagnostics for Windows

Obtaining, Saving, or Printing Configuration Information

Obtaining, Saving or Printing Diagnostic Test Information

Troubleshooting Flowcharts