HP Compaq tc1000 Getting Started Guide

Getting Started

Compaq Tablet PC TC1000

Document Part Number: 280128-001

November 2002

This guide explains how to set up your hardware and software, begin using the tablet PC and an optional tablet PC keyboard, troubleshoot problems, and contact customer support if you need assistance. The last chapter introduces you to the exterior features of the tablet PC and tablet PC keyboard.

Compaq and the Compaq logo are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies.

Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.

Getting Started First Edition November 2002 Document Part Number: 280128-001

Using This Guide

This preface explains how to interpret the symbols and text styles in your tablet PC documentation.

Warnings, Cautions and Notes

Warnings and cautions contain important information that can protect you, your work, and your system. Always read warnings and cautions.

Notes contain additional information about a topic. Some notes provide basic information for inexperienced users. Others provide technical information for advanced users.

The following icons identify warnings, cautions, and notes.

WARNING: The information in a warning protects against bodily

harm or loss of life.

CAUTION: The information in a caution protects against damage to

your work, your tablet PC, or an optional external device.

The information in a note provides supplementary details for

✎

inexperienced or advanced users.

Getting Started iii

Using This Guide

Text Styles

Some text in your tablet PC documentation is styled typographically to help you interpret the information it contains. For example, keyboard keys are styled like this: display on the screen are styled like this: Next button.

The following table identifies and explains the text styles used in your tablet PC documentation.

Style Explanation

Buttons that

shift.

keys

commands

Initial Capital Letters

Identifies a key, such as keyboard.

A plus sign (+) between 2 or more keys indicates that they are a key combination.

To use most key combinations, press and hold the first key, press and hold each succeeding key, then release all the keys simultaneously. Unless you are instructed to do so, do not press the keys in a key combination simultaneously.

Identifies characters you are asked to type. For example, to visit the Compaq Web site, you would type http://www.compaq.com on your Web browser.

Identifies words that appear on the screen. For example, in a procedure for displaying an icon on the taskbar, you might be asked to select a Show Icon On The Taskbar check box.

on an optional

enter,

into the address field

iv Getting Started

Contents

Using This Guide

1 Setting Up the Tablet PC

Setting Up Tablet PC Hardware with a

Tablet PC Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

Opening the Portfolio . . . . . . . . . . . . . . . . . . . . . . . . 1–3

Opening the Tablet PC and Keyboard. . . . . . . . . . . . 1–5

Inserting the Battery Pack . . . . . . . . . . . . . . . . . . . . . 1–6

Setting Up the Tablet PC and Keyboard

as a Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–10

Connecting the Tablet PC to External Power . . . . . 1–14

Turning On the Tablet PC . . . . . . . . . . . . . . . . . . . . 1–16

Setting Up the Pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–17

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . 1–17

Entering Information with the Pen . . . . . . . . . . . . . 1–20

Calibrating the Pen . . . . . . . . . . . . . . . . . . . . . . . . . 1–22

Using the Pen Holder. . . . . . . . . . . . . . . . . . . . . . . . 1–23

Setting Up the Software . . . . . . . . . . . . . . . . . . . . . . . . . 1–24

Turning Off the Tablet PC . . . . . . . . . . . . . . . . . . . . . . . 1–25

Cleaning the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–26

Protecting the Tablet PC from Power Surges . . . . . . . . 1–26

Obtaining Ergonomic and Safety Information. . . . . . . . 1–27

Getting Started v

Contents

Setting Up Tablet PC Hardware with a

Standard USB Keyboard . . . . . . . . . . . . . . . . . . . . . . . . 1–28

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . 1–29

Opening the Portfolio . . . . . . . . . . . . . . . . . . . . . . . 1–30

Inserting the Battery Pack . . . . . . . . . . . . . . . . . . . . 1–32

Connecting a Standard USB Keyboard . . . . . . . . . . 1–35

Connecting the Tablet PC to External Power . . . . . 1–36

Turning On the Tablet PC . . . . . . . . . . . . . . . . . . . . 1–38

Continuing the Setup . . . . . . . . . . . . . . . . . . . . . . . . 1–38

2 Beginning to Use the Tablet PC

Selecting Regional Settings . . . . . . . . . . . . . . . . . . . . . . . 2–1

Selecting Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Taking the Product Tour . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Accessing Operating System Documentation . . . . . . . . . 2–2

Protecting the Tablet PC Against Viruses . . . . . . . . . . . . 2–3

Obtaining Modem and Network Information . . . . . . . . . 2–3

Installing Optional Software . . . . . . . . . . . . . . . . . . . . . . 2–3

Using the Documentation Library CD . . . . . . . . . . . . . . . 2–5

Opening the Documentation Library CD . . . . . . . . . 2–5

Selecting a Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

Finding a Topic Within a Guide . . . . . . . . . . . . . . . . 2–7

Using Portfolios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

Detaching the Portfolio from the Keyboard . . . . . . . 2–9

Attaching the Portfolio to the Keyboard . . . . . . . . . 2–10

Detaching the Portfolio from the Tablet PC . . . . . . 2–11

Attaching the Portfolio to the Tablet PC . . . . . . . . . 2–12

Using the Tablet PC Keyboard . . . . . . . . . . . . . . . . . . . 2–13

Attaching the Tablet PC to the Keyboard . . . . . . . . 2–13

Adjusting the Tablet PC and Keyboard. . . . . . . . . . 2–15

Closing the Tablet PC and Keyboard . . . . . . . . . . . 2–16

Transporting the Tablet PC and Keyboard . . . . . . . 2–17

Detaching the Tablet PC from the Keyboard . . . . . 2–18

vi Getting Started

Replacing a Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . 2–20

Removing a Battery Pack . . . . . . . . . . . . . . . . . . . . 2–20

Inserting a Battery Pack. . . . . . . . . . . . . . . . . . . . . . 2–22

Finding More Power and Battery

Pack Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–24

3 Solving Problems

Quick Solutions Checklist . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Is the Tablet PC Receiving Power? . . . . . . . . . . . . . . 3–2

Is the Tablet PC Turned On? . . . . . . . . . . . . . . . . . . . 3–3

Is the Tablet PC in Standby or Hibernation?. . . . . . . 3–3

Is the Tablet PC Overheating?. . . . . . . . . . . . . . . . . . 3–4

Is the Image Not Visible? . . . . . . . . . . . . . . . . . . . . . 3–4

Does the Pen Battery Need Replacing?. . . . . . . . . . . 3–5

Is the System Unresponsive?. . . . . . . . . . . . . . . . . . . 3–6

Is an External Device Not Working?. . . . . . . . . . . . . 3–7

Are You Using All Available Documentation?. . . . . 3–7

Is Software Functioning Abnormally? . . . . . . . . . . . 3–8

Contacting Compaq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9

Preparing to Call Technical Support . . . . . . . . . . . . 3–10

Taking the Tablet PC to a Service Provider . . . . . . 3–11

Contents

4 Identifying Exterior Hardware

Pen Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Tablet PC Components . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Front: Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Front: Pen-Activated Buttons . . . . . . . . . . . . . . . . . . 4–3

Right Side: Power Switch and

Power/Standby Light . . . . . . . . . . . . . . . . . . . . . . . . . 4–4

Right Side: Email Launch and Windows

Security Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Right Side: Esc, Tab and Q Menu Buttons . . . . . . . . 4–6

Right Side: Jog Dial and Antenna . . . . . . . . . . . . . . . 4–7

Lower Side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8

Getting Started vii

Contents

Left Side: Attachment Slots and

Keyboard Connector . . . . . . . . . . . . . . . . . . . . . . . . . 4–9

Left Side: Security Cable Slot,

Vent and Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10

Top: Connectors and Jacks . . . . . . . . . . . . . . . . . . . 4–11

Top: Pen Holder and LAN Connection Lights . . . . 4–12

Top: Card Slots, Buttons and Tether Eyelet . . . . . . 4–13

Back: Attachment Features and Hard Drive Bay . . 4–14

Back: Battery Bay . . . . . . . . . . . . . . . . . . . . . . . . . . 4–15

Back: Memory and Mini PCI Compartment . . . . . . 4–16

Back: Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–17

Back: Tilt Feet and Pad Feet . . . . . . . . . . . . . . . . . . 4–18

Additional Tablet PC Standard Components . . . . . . . . . 4–19

Documentation and QuickRestore CDs. . . . . . . . . . 4–19

Cord, Cables and Pen Battery . . . . . . . . . . . . . . . . . 4–20

Adapters and Accessories . . . . . . . . . . . . . . . . . . . . 4–21

Tablet PC Keyboard Components . . . . . . . . . . . . . . . . . 4–22

Front: Lights and Pointing Device. . . . . . . . . . . . . . 4–22

Front: Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–23

Front: Positioning and Security Features. . . . . . . . . 4–24

Top. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–25

Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–26

Additional Keyboard Standard Component . . . . . . 4–27

Index

viii Getting Started

Setting Up the Tablet PC

To set up a tablet PC and optional tablet PC keyboard, follow the instructions below. To set up a tablet PC with an optional standard USB keyboard, see “Setting Up Tablet PC Hardware with a Standard USB Keyboard,” last in this chapter.

Setting Up Tablet PC Hardware with a Tablet PC Keyboard

During the hardware setup, you will:

1. Unzip and open the portfolio that contains the tablet PC and tablet PC keyboard.

2. Insert the battery pack into the tablet PC so the battery pack can charge.

CAUTION: To prevent unsuccessful software installations or

modifications, do not run the tablet PC on the battery pack while you are setting up or modifying system software.

3. Position the tablet PC and keyboard so the system can be used as a notebook.

4. Connect the tablet PC to external power.

5. Turn on the tablet PC.

To set up the pen and the tablet PC software, proceed to “Setting Up the Pen” and “Setting Up the Software,” later in this chapter.

If you need help during any hardware or software setup procedure, see Chapter 3.

For more information about any exterior hardware feature on the tablet PC or the tablet PC keyboard, see Chapter 4.

Getting Started 1–1

Setting Up the Tablet PC

Before You Begin

To set up the tablet PC, tablet PC keyboard, and battery pack, you need the:

Portfolio containing the tablet PC and the tablet PC keyboard

Battery pack

AC adapter

Power cord

If you are setting up the tablet PC without a tablet PC keyboard,

✎

see “Setting Up Tablet PC Hardware with a Standard USB Keyboard,” last in this chapter.

Identifying setup hardware (AC adapters and power cords vary by region.)

1–2 Getting Started

Opening the Portfolio

To access the tablet PC and keyboard for hardware setup, unzip and open the portfolio, but do not detach it. The portfolio protects the screen and keyboard during the setup process.

Unzipping the Portfolio

1. Place the portfolio containing the tablet PC and keyboard on a flat surface near an electrical outlet.

2. Unzip the portfolio completely.

Setting Up the Tablet PC

Unzipping the portfolio

Getting Started 1–3

Setting Up the Tablet PC

Opening the Portfolio

Open the portfolio so that it lies flat.

Opening the portfolio

1–4 Getting Started

Setting Up the Tablet PC

Opening the Tablet PC and Keyboard

The tablet PC and keyboard ship latched in the closed position.

To open the tablet PC and keyboard without detaching the tablet PC from the keyboard:

1. Turn the assembly (the portfolio, tablet PC, and keyboard) so the empty side of the portfolio is facing away from you.

2. Push the keyboard latch firmly to the left to unlock the tablet PC from the keyboard keyboard latch to the left as you raise the edge of the tablet PC that is facing you

3. Continue raising the edge of the tablet PC until the tablet PC is perpendicular to the keyboard, with the back of the tablet PC facing you.

. Then slide and hold the

Unlatching and opening the tablet PC and keyboard

Getting Started 1–5

Setting Up the Tablet PC

Inserting the Battery Pack

You will insert the battery pack into the back of the tablet PC.

1. To position the assembly (the portfolio, tablet PC, and tablet PC keyboard) for the insertion:

a. Turn the assembly so the tablet PC screen and the empty

side of the portfolio face toward your left.

Positioning the assembly for the battery pack insertion

1–6 Getting Started

Setting Up the Tablet PC

b. Tilt the assembly toward the left side of the portfolio until

the tablet PC screen is face down and the keyboard is perpendicular to the tablet PC.

Tilting the assembly so the screen is face down

Getting Started 1–7

Setting Up the Tablet PC

2. Align the 2 rectangular tabs 1 on the battery pack with the 2 rectangular alignment slots tablet PC.

Aligning the battery pack tabs with the battery bay alignment slots

on the battery bay of the

1–8 Getting Started

Setting Up the Tablet PC

3. Insert the 2 alignment tabs on the battery pack into the 2 alignment slots on the battery bay of the tablet PC

4. Tilt the battery pack downward until it snaps into place

Inserting the battery pack

The battery pack begins to charge as soon as the tablet PC is connected to external power. Instructions for connecting the tablet PC to external power are provided later in this section.

Getting Started 1–9

Setting Up the Tablet PC

Setting Up the Tablet PC and Keyboard as a Notebook

To set up the tablet PC and keyboard like a notebook:

1. With the tablet PC keyboard perpendicular to the tablet PC and facing away from you (as shown below), tilt the keyboard downward until the keyboard is lying flat and facing you. The tablet PC will be perpendicular to the keyboard, with the back of the keyboard facing you.

Tilting the tablet PC and keyboard toward the notebook position

1–10 Getting Started

Setting Up the Tablet PC

2. Turn the assembly so the keyboard and the back of the tablet PC face you.

Turning the assembly so the keyboard and the back of the tablet PC face you

Getting Started 1–11

Setting Up the Tablet PC

3. Rotate the tablet PC on the rotation disc counterclockwise until it snaps into place facing the keyboard.

Rotating the tablet PC toward the front of the keyboard

1–12 Getting Started

Setting Up the Tablet PC

4. To tilt the tablet PC screen to a comfortable viewing angle, gently push back on the top of the tablet PC.

Adjusting the tablet PC screen

Getting Started 1–13

Setting Up the Tablet PC

Connecting the Tablet PC to External Power

CAUTION: To prevent file corruption and be sure that the correct

drivers load, do not turn on the tablet PC for the first time while it is docked in an optional tablet PC docking station.

To connect the tablet PC to external AC power using the AC adapter:

1. Plug the AC adapter cable on the tablet PC.

Plugging the AC adapter cable into the AC power connector (AC adapters vary by region.)

into the AC power connector 2

1–14 Getting Started

Setting Up the Tablet PC

2. Plug the power cord into an electrical outlet 1 and into the AC adapter

When the tablet PC receives AC power:

The AC adapter light3 turns on.

❏

The battery pack begins to charge and the battery light 4

❏

turns on. When the battery pack is fully charged, the battery light turns off.

Plugging the power cord into the AC adapter and an electrical outlet (AC adapters, power cords, and electrical outlets vary by region.)

Getting Started 1–15

Setting Up the Tablet PC

Turning On the Tablet PC

To turn on the tablet PC, slide and release the power switch1. When the tablet PC is on:

The power/standby light 2 turns on.

■

You are prompted to begin software setup.

■

Instructions for software setup are provided in “Setting Up the Software,” later in this chapter. Before beginning software setup, Compaq recommends that you set up the tablet PC pen so you can use the pen during software setup. Instructions for setting up and using the pen are provided in “Setting Up the Pen,” next in this chapter.

If the tablet PC does not turn on, see Chapter 3.

Turning on the tablet PC

1–16 Getting Started

Setting Up the Pen

To set up the pen, you will:

1. Insert the pen battery into the pen.

2. Prepare to enter information with the pen.

3. Calibrate the pen for your personal use.

Before You Begin

To set up the pen, you will need the pen 1 and the AAAA pen battery

. Both are included with the tablet PC.

Setting Up the Tablet PC

Identifying the pen and the pen battery

Getting Started 1–17

Setting Up the Tablet PC

Inserting the Pen Battery

To insert the pen battery into the pen:

1. To open the pen, unscrew the pen tip end of the pen barrel from the pen tether eyelet end of the pen barrel. (The circuit board in the pen tip end of the pen is visible.)

Opening the pen

1–18 Getting Started

Setting Up the Tablet PC

2. Insert the AAAA battery included with the tablet PC into the tether end of the pen with the positive pole (+) facing outward (toward the pen tip)

Inserting the pen battery

3. To close the pen, screw the pen tether eyelet end of the pen barrel onto the pen tip end of the pen barrel. (The positive end

touches the circuit board in the pen tip end of

of the battery

the pen.)

Getting Started 1–19

Setting Up the Tablet PC

Entering Information with the Pen

Identifying the Pen Tip and Pen Button

The pen interacts with the tablet PC whenever the tip of the pen 1 is within 0.5 inch (1.27 cm) from the screen. The pen button emulates the functions of the buttons on an external mouse.

Identifying the pen tip and pen button

Holding the Pen

Hold the pen as if you were handwriting with a standard pen or pencil. Position your hand on the pen so that you will not accidentally press the pen button.

As you monitor the movements of the pen, focus on the pointer on the screen, not on the tip of the pen.

1–20 Getting Started

Setting Up the Tablet PC

Performing Mouse Clicks with the Pen

To select an item on the screen as you would with the left button of an external mouse, tap the item with the tip of the pen.

To double-click an item on the screen as you would with the left button of an external mouse, tap the item twice with the tip of the pen.

To select an item as you would with the right button of an external mouse, press and hold down the pen button, then tap the item with the tip of the pen.

Performing Other Procedures with the Pen

In addition to emulating mouse clicks, the pen can be used for the following tasks:

To display the pointer location, hold the pen tip immediately

■

over any location on the tablet PC screen without touching the screen with the pen tip.

To display the menu options related to an item on the screen,

■

hold the pen tip immediately over the item without touching the screen with the pen tip.

To write with the pen, write on the screen with the tip of

■

the pen.

To press a pen-activated button, tap the button with the tip of

■

the pen.

To reactivate the pen, tap the pen tip anywhere on the

■

tablet PC screen. (To extend the life of the pen battery, the pen becomes inactive if it does not interact with the tablet PC for approximately 14 minutes.)

Getting Started 1–21

Setting Up the Tablet PC

Calibrating the Pen

The pen can function at the default calibration or at a calibration set by another user. However, Compaq highly recommends that you use the pen only while it is calibrated to your personal handwriting and mouse action motions. Calibration optimizes pen performance for all users and particularly for left-handed users.

To calibrate the pen, select Start > Control Panel > Printers and Other Hardware icon > Tablet and Pen Settings window > Pen Options tab, then follow the instructions on the screen.

As you perform the calibration:

Tap the pen in the exact center of each of the calibration

■

markers. The calibration markers are displayed on the screen as plus signs (+).

Be sure to calibrate the pen for use in both portrait and

■

landscape orientations.

You can display information about any setting in the Tablet

■

and Pen Settings window by selecting the question mark button in the upper right corner of the window, then selecting a setting.

A definition, explanation, or procedure is displayed.

1–22 Getting Started

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