HP Compaq tc1000 Getting Started Guide

Getting Started

Compaq Tablet PC TC1000

Document Part Number: 280128-001

November 2002

This guide explains how to set up your hardware and software, begin using the tablet PC and an optional tablet PC keyboard, troubleshoot problems, and contact customer support if you need assistance. The last chapter introduces you to the exterior features of the tablet PC and tablet PC keyboard.

Compaq and the Compaq logo are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies.

Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.

Getting Started First Edition November 2002 Document Part Number: 280128-001

Using This Guide

This preface explains how to interpret the symbols and text styles in your tablet PC documentation.

Warnings, Cautions and Notes

Warnings and cautions contain important information that can protect you, your work, and your system. Always read warnings and cautions.

Notes contain additional information about a topic. Some notes provide basic information for inexperienced users. Others provide technical information for advanced users.

The following icons identify warnings, cautions, and notes.

WARNING: The information in a warning protects against bodily

harm or loss of life.

CAUTION: The information in a caution protects against damage to

your work, your tablet PC, or an optional external device.

The information in a note provides supplementary details for

✎

inexperienced or advanced users.

Getting Started iii

Using This Guide

Text Styles

Some text in your tablet PC documentation is styled typographically to help you interpret the information it contains. For example, keyboard keys are styled like this: display on the screen are styled like this: Next button.

The following table identifies and explains the text styles used in your tablet PC documentation.

Style Explanation

Buttons that

shift.

keys

commands

Initial Capital Letters

Identifies a key, such as keyboard.

A plus sign (+) between 2 or more keys indicates that they are a key combination.

To use most key combinations, press and hold the first key, press and hold each succeeding key, then release all the keys simultaneously. Unless you are instructed to do so, do not press the keys in a key combination simultaneously.

Identifies characters you are asked to type. For example, to visit the Compaq Web site, you would type http://www.compaq.com on your Web browser.

Identifies words that appear on the screen. For example, in a procedure for displaying an icon on the taskbar, you might be asked to select a Show Icon On The Taskbar check box.

on an optional

enter,

into the address field

iv Getting Started

Contents

Using This Guide

1 Setting Up the Tablet PC

Setting Up Tablet PC Hardware with a

Tablet PC Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

Opening the Portfolio . . . . . . . . . . . . . . . . . . . . . . . . 1–3

Opening the Tablet PC and Keyboard. . . . . . . . . . . . 1–5

Inserting the Battery Pack . . . . . . . . . . . . . . . . . . . . . 1–6

Setting Up the Tablet PC and Keyboard

as a Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–10

Connecting the Tablet PC to External Power . . . . . 1–14

Turning On the Tablet PC . . . . . . . . . . . . . . . . . . . . 1–16

Setting Up the Pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–17

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . 1–17

Entering Information with the Pen . . . . . . . . . . . . . 1–20

Calibrating the Pen . . . . . . . . . . . . . . . . . . . . . . . . . 1–22

Using the Pen Holder. . . . . . . . . . . . . . . . . . . . . . . . 1–23

Setting Up the Software . . . . . . . . . . . . . . . . . . . . . . . . . 1–24

Turning Off the Tablet PC . . . . . . . . . . . . . . . . . . . . . . . 1–25

Cleaning the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–26

Protecting the Tablet PC from Power Surges . . . . . . . . 1–26

Obtaining Ergonomic and Safety Information. . . . . . . . 1–27

Getting Started v

Contents

Setting Up Tablet PC Hardware with a

Standard USB Keyboard . . . . . . . . . . . . . . . . . . . . . . . . 1–28

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . 1–29

Opening the Portfolio . . . . . . . . . . . . . . . . . . . . . . . 1–30

Inserting the Battery Pack . . . . . . . . . . . . . . . . . . . . 1–32

Connecting a Standard USB Keyboard . . . . . . . . . . 1–35

Connecting the Tablet PC to External Power . . . . . 1–36

Turning On the Tablet PC . . . . . . . . . . . . . . . . . . . . 1–38

Continuing the Setup . . . . . . . . . . . . . . . . . . . . . . . . 1–38

2 Beginning to Use the Tablet PC

Selecting Regional Settings . . . . . . . . . . . . . . . . . . . . . . . 2–1

Selecting Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Taking the Product Tour . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Accessing Operating System Documentation . . . . . . . . . 2–2

Protecting the Tablet PC Against Viruses . . . . . . . . . . . . 2–3

Obtaining Modem and Network Information . . . . . . . . . 2–3

Installing Optional Software . . . . . . . . . . . . . . . . . . . . . . 2–3

Using the Documentation Library CD . . . . . . . . . . . . . . . 2–5

Opening the Documentation Library CD . . . . . . . . . 2–5

Selecting a Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

Finding a Topic Within a Guide . . . . . . . . . . . . . . . . 2–7

Using Portfolios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

Detaching the Portfolio from the Keyboard . . . . . . . 2–9

Attaching the Portfolio to the Keyboard . . . . . . . . . 2–10

Detaching the Portfolio from the Tablet PC . . . . . . 2–11

Attaching the Portfolio to the Tablet PC . . . . . . . . . 2–12

Using the Tablet PC Keyboard . . . . . . . . . . . . . . . . . . . 2–13

Attaching the Tablet PC to the Keyboard . . . . . . . . 2–13

Adjusting the Tablet PC and Keyboard. . . . . . . . . . 2–15

Closing the Tablet PC and Keyboard . . . . . . . . . . . 2–16

Transporting the Tablet PC and Keyboard . . . . . . . 2–17

Detaching the Tablet PC from the Keyboard . . . . . 2–18

vi Getting Started

Replacing a Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . 2–20

Removing a Battery Pack . . . . . . . . . . . . . . . . . . . . 2–20

Inserting a Battery Pack. . . . . . . . . . . . . . . . . . . . . . 2–22

Finding More Power and Battery

Pack Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–24

3 Solving Problems

Quick Solutions Checklist . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Is the Tablet PC Receiving Power? . . . . . . . . . . . . . . 3–2

Is the Tablet PC Turned On? . . . . . . . . . . . . . . . . . . . 3–3

Is the Tablet PC in Standby or Hibernation?. . . . . . . 3–3

Is the Tablet PC Overheating?. . . . . . . . . . . . . . . . . . 3–4

Is the Image Not Visible? . . . . . . . . . . . . . . . . . . . . . 3–4

Does the Pen Battery Need Replacing?. . . . . . . . . . . 3–5

Is the System Unresponsive?. . . . . . . . . . . . . . . . . . . 3–6

Is an External Device Not Working?. . . . . . . . . . . . . 3–7

Are You Using All Available Documentation?. . . . . 3–7

Is Software Functioning Abnormally? . . . . . . . . . . . 3–8

Contacting Compaq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9

Preparing to Call Technical Support . . . . . . . . . . . . 3–10

Taking the Tablet PC to a Service Provider . . . . . . 3–11

Contents

4 Identifying Exterior Hardware

Pen Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Tablet PC Components . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Front: Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Front: Pen-Activated Buttons . . . . . . . . . . . . . . . . . . 4–3

Right Side: Power Switch and

Power/Standby Light . . . . . . . . . . . . . . . . . . . . . . . . . 4–4

Right Side: Email Launch and Windows

Security Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Right Side: Esc, Tab and Q Menu Buttons . . . . . . . . 4–6

Right Side: Jog Dial and Antenna . . . . . . . . . . . . . . . 4–7

Lower Side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8

Getting Started vii

Contents

Left Side: Attachment Slots and

Keyboard Connector . . . . . . . . . . . . . . . . . . . . . . . . . 4–9

Left Side: Security Cable Slot,

Vent and Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10

Top: Connectors and Jacks . . . . . . . . . . . . . . . . . . . 4–11

Top: Pen Holder and LAN Connection Lights . . . . 4–12

Top: Card Slots, Buttons and Tether Eyelet . . . . . . 4–13

Back: Attachment Features and Hard Drive Bay . . 4–14

Back: Battery Bay . . . . . . . . . . . . . . . . . . . . . . . . . . 4–15

Back: Memory and Mini PCI Compartment . . . . . . 4–16

Back: Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–17

Back: Tilt Feet and Pad Feet . . . . . . . . . . . . . . . . . . 4–18

Additional Tablet PC Standard Components . . . . . . . . . 4–19

Documentation and QuickRestore CDs. . . . . . . . . . 4–19

Cord, Cables and Pen Battery . . . . . . . . . . . . . . . . . 4–20

Adapters and Accessories . . . . . . . . . . . . . . . . . . . . 4–21

Tablet PC Keyboard Components . . . . . . . . . . . . . . . . . 4–22

Front: Lights and Pointing Device. . . . . . . . . . . . . . 4–22

Front: Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–23

Front: Positioning and Security Features. . . . . . . . . 4–24

Top. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–25

Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–26

Additional Keyboard Standard Component . . . . . . 4–27

Index

viii Getting Started

Setting Up the Tablet PC

To set up a tablet PC and optional tablet PC keyboard, follow the instructions below. To set up a tablet PC with an optional standard USB keyboard, see “Setting Up Tablet PC Hardware with a Standard USB Keyboard,” last in this chapter.

Setting Up Tablet PC Hardware with a Tablet PC Keyboard

During the hardware setup, you will:

1. Unzip and open the portfolio that contains the tablet PC and tablet PC keyboard.

2. Insert the battery pack into the tablet PC so the battery pack can charge.

CAUTION: To prevent unsuccessful software installations or

modifications, do not run the tablet PC on the battery pack while you are setting up or modifying system software.

3. Position the tablet PC and keyboard so the system can be used as a notebook.

4. Connect the tablet PC to external power.

5. Turn on the tablet PC.

To set up the pen and the tablet PC software, proceed to “Setting Up the Pen” and “Setting Up the Software,” later in this chapter.

If you need help during any hardware or software setup procedure, see Chapter 3.

For more information about any exterior hardware feature on the tablet PC or the tablet PC keyboard, see Chapter 4.

Getting Started 1–1

Setting Up the Tablet PC

Before You Begin

To set up the tablet PC, tablet PC keyboard, and battery pack, you need the:

Portfolio containing the tablet PC and the tablet PC keyboard

Battery pack

AC adapter

Power cord

If you are setting up the tablet PC without a tablet PC keyboard,

✎

see “Setting Up Tablet PC Hardware with a Standard USB Keyboard,” last in this chapter.

Identifying setup hardware (AC adapters and power cords vary by region.)

1–2 Getting Started

Opening the Portfolio

To access the tablet PC and keyboard for hardware setup, unzip and open the portfolio, but do not detach it. The portfolio protects the screen and keyboard during the setup process.

Unzipping the Portfolio

1. Place the portfolio containing the tablet PC and keyboard on a flat surface near an electrical outlet.

2. Unzip the portfolio completely.

Setting Up the Tablet PC

Unzipping the portfolio

Getting Started 1–3

Setting Up the Tablet PC

Opening the Portfolio

Open the portfolio so that it lies flat.

Opening the portfolio

1–4 Getting Started

Setting Up the Tablet PC

Opening the Tablet PC and Keyboard

The tablet PC and keyboard ship latched in the closed position.

To open the tablet PC and keyboard without detaching the tablet PC from the keyboard:

1. Turn the assembly (the portfolio, tablet PC, and keyboard) so the empty side of the portfolio is facing away from you.

2. Push the keyboard latch firmly to the left to unlock the tablet PC from the keyboard keyboard latch to the left as you raise the edge of the tablet PC that is facing you

3. Continue raising the edge of the tablet PC until the tablet PC is perpendicular to the keyboard, with the back of the tablet PC facing you.

. Then slide and hold the

Unlatching and opening the tablet PC and keyboard

Getting Started 1–5

Setting Up the Tablet PC

Inserting the Battery Pack

You will insert the battery pack into the back of the tablet PC.

1. To position the assembly (the portfolio, tablet PC, and tablet PC keyboard) for the insertion:

a. Turn the assembly so the tablet PC screen and the empty

side of the portfolio face toward your left.

Positioning the assembly for the battery pack insertion

1–6 Getting Started

Setting Up the Tablet PC

b. Tilt the assembly toward the left side of the portfolio until

the tablet PC screen is face down and the keyboard is perpendicular to the tablet PC.

Tilting the assembly so the screen is face down

Getting Started 1–7

Setting Up the Tablet PC

2. Align the 2 rectangular tabs 1 on the battery pack with the 2 rectangular alignment slots tablet PC.

Aligning the battery pack tabs with the battery bay alignment slots

on the battery bay of the

1–8 Getting Started

Setting Up the Tablet PC

3. Insert the 2 alignment tabs on the battery pack into the 2 alignment slots on the battery bay of the tablet PC

4. Tilt the battery pack downward until it snaps into place

Inserting the battery pack

The battery pack begins to charge as soon as the tablet PC is connected to external power. Instructions for connecting the tablet PC to external power are provided later in this section.

Getting Started 1–9

Setting Up the Tablet PC

Setting Up the Tablet PC and Keyboard as a Notebook

To set up the tablet PC and keyboard like a notebook:

1. With the tablet PC keyboard perpendicular to the tablet PC and facing away from you (as shown below), tilt the keyboard downward until the keyboard is lying flat and facing you. The tablet PC will be perpendicular to the keyboard, with the back of the keyboard facing you.

Tilting the tablet PC and keyboard toward the notebook position

1–10 Getting Started

Setting Up the Tablet PC

2. Turn the assembly so the keyboard and the back of the tablet PC face you.

Turning the assembly so the keyboard and the back of the tablet PC face you

Getting Started 1–11

Setting Up the Tablet PC

3. Rotate the tablet PC on the rotation disc counterclockwise until it snaps into place facing the keyboard.

Rotating the tablet PC toward the front of the keyboard

1–12 Getting Started

Setting Up the Tablet PC

4. To tilt the tablet PC screen to a comfortable viewing angle, gently push back on the top of the tablet PC.

Adjusting the tablet PC screen

Getting Started 1–13

Setting Up the Tablet PC

Connecting the Tablet PC to External Power

CAUTION: To prevent file corruption and be sure that the correct

drivers load, do not turn on the tablet PC for the first time while it is docked in an optional tablet PC docking station.

To connect the tablet PC to external AC power using the AC adapter:

1. Plug the AC adapter cable on the tablet PC.

Plugging the AC adapter cable into the AC power connector (AC adapters vary by region.)

into the AC power connector 2

1–14 Getting Started

Setting Up the Tablet PC

2. Plug the power cord into an electrical outlet 1 and into the AC adapter

When the tablet PC receives AC power:

The AC adapter light3 turns on.

❏

The battery pack begins to charge and the battery light 4

❏

turns on. When the battery pack is fully charged, the battery light turns off.

Plugging the power cord into the AC adapter and an electrical outlet (AC adapters, power cords, and electrical outlets vary by region.)

Getting Started 1–15

Setting Up the Tablet PC

Turning On the Tablet PC

To turn on the tablet PC, slide and release the power switch1. When the tablet PC is on:

The power/standby light 2 turns on.

■

You are prompted to begin software setup.

■

Instructions for software setup are provided in “Setting Up the Software,” later in this chapter. Before beginning software setup, Compaq recommends that you set up the tablet PC pen so you can use the pen during software setup. Instructions for setting up and using the pen are provided in “Setting Up the Pen,” next in this chapter.

If the tablet PC does not turn on, see Chapter 3.

Turning on the tablet PC

1–16 Getting Started

Setting Up the Pen

To set up the pen, you will:

1. Insert the pen battery into the pen.

2. Prepare to enter information with the pen.

3. Calibrate the pen for your personal use.

Before You Begin

To set up the pen, you will need the pen 1 and the AAAA pen battery

. Both are included with the tablet PC.

Setting Up the Tablet PC

Identifying the pen and the pen battery

Getting Started 1–17

Setting Up the Tablet PC

Inserting the Pen Battery

To insert the pen battery into the pen:

1. To open the pen, unscrew the pen tip end of the pen barrel from the pen tether eyelet end of the pen barrel. (The circuit board in the pen tip end of the pen is visible.)

Opening the pen

1–18 Getting Started

Setting Up the Tablet PC

2. Insert the AAAA battery included with the tablet PC into the tether end of the pen with the positive pole (+) facing outward (toward the pen tip)

Inserting the pen battery

3. To close the pen, screw the pen tether eyelet end of the pen barrel onto the pen tip end of the pen barrel. (The positive end

touches the circuit board in the pen tip end of

of the battery

the pen.)

Getting Started 1–19

Setting Up the Tablet PC

Entering Information with the Pen

Identifying the Pen Tip and Pen Button

The pen interacts with the tablet PC whenever the tip of the pen 1 is within 0.5 inch (1.27 cm) from the screen. The pen button emulates the functions of the buttons on an external mouse.

Identifying the pen tip and pen button

Holding the Pen

Hold the pen as if you were handwriting with a standard pen or pencil. Position your hand on the pen so that you will not accidentally press the pen button.

As you monitor the movements of the pen, focus on the pointer on the screen, not on the tip of the pen.

1–20 Getting Started

Setting Up the Tablet PC

Performing Mouse Clicks with the Pen

To select an item on the screen as you would with the left button of an external mouse, tap the item with the tip of the pen.

To double-click an item on the screen as you would with the left button of an external mouse, tap the item twice with the tip of the pen.

To select an item as you would with the right button of an external mouse, press and hold down the pen button, then tap the item with the tip of the pen.

Performing Other Procedures with the Pen

In addition to emulating mouse clicks, the pen can be used for the following tasks:

To display the pointer location, hold the pen tip immediately

■

over any location on the tablet PC screen without touching the screen with the pen tip.

To display the menu options related to an item on the screen,

■

hold the pen tip immediately over the item without touching the screen with the pen tip.

To write with the pen, write on the screen with the tip of

■

the pen.

To press a pen-activated button, tap the button with the tip of

■

the pen.

To reactivate the pen, tap the pen tip anywhere on the

■

tablet PC screen. (To extend the life of the pen battery, the pen becomes inactive if it does not interact with the tablet PC for approximately 14 minutes.)

Getting Started 1–21

Setting Up the Tablet PC

Calibrating the Pen

The pen can function at the default calibration or at a calibration set by another user. However, Compaq highly recommends that you use the pen only while it is calibrated to your personal handwriting and mouse action motions. Calibration optimizes pen performance for all users and particularly for left-handed users.

To calibrate the pen, select Start > Control Panel > Printers and Other Hardware icon > Tablet and Pen Settings window > Pen Options tab, then follow the instructions on the screen.

As you perform the calibration:

Tap the pen in the exact center of each of the calibration

■

markers. The calibration markers are displayed on the screen as plus signs (+).

Be sure to calibrate the pen for use in both portrait and

■

landscape orientations.

You can display information about any setting in the Tablet

■

and Pen Settings window by selecting the question mark button in the upper right corner of the window, then selecting a setting.

A definition, explanation, or procedure is displayed.

1–22 Getting Started

Using the Pen Holder

To protect the pen when you are not using it, insert the pen, tip first, into the pen holder on the tablet PC.

Inserting the pen into the pen holder

Setting Up the Tablet PC

Getting Started 1–23

Setting Up the Tablet PC

Setting Up the Software

A prompt to set up your software is displayed on the screen when the tablet PC is turned on for the first time.

Before responding to the prompt and proceeding through the online instructions, read the following caution and other installation information.

CAUTION: To prevent file corruption and be sure that the correct device drivers install, during software setup:

Do not unplug the tablet PC from the electrical outlet.

■

Do not shut down the tablet PC.

■

When you are prompted to press the

■

the keyboard can be either a tablet PC keyboard or a standard USB keyboard. You can respond to all other prompts with the tablet PC pen or either keyboard.

Identifying the F10 key on a tablet PC keyboard

key on a a keyboard attached to the tablet PC. The

F10

key, you must press

F10

1–24 Getting Started

After you begin the software setup, you must complete the

■

entire process without interruption. Setup time varies from about 10 minutes on single-language models to more than 30 minutes on multiple-language models.

If you are prompted to select a language, choose carefully.

■

The languages that you do not choose are deleted from the system and cannot be restored during the installation.

When you are prompted to accept the End User License

■

Agreement, you must choose Accept to continue the software setup.

During setup, it is normal for some tablet PC models to pause

✎

occasionally for up to 2 minutes and to restart several times. These pauses and restarts occur only during initial software setup. They will not occur during standard Windows startups.

Turning Off the Tablet PC

Turn off the tablet PC by following the Windows shutdown procedure: Select Start > Shut Down > Shut down.

Setting Up the Tablet PC

If the tablet PC does not respond to the Windows shutdown procedure, see the “Is the System Unresponsive” section in Chapter 3.

Getting Started 1–25

Setting Up the Tablet PC

Cleaning the Screen

WARNING: To prevent electric shock or damage to components, do not

attempt to clean the tablet PC until you:

Shut down the tablet PC.

■

Disconnect the tablet PC from external power.

■

Disconnect all powered external devices from the tablet PC.

■

CAUTION: Do not spray liquids on the tablet PC or an optional

tablet PC keyboard. Household solvents can permanently damage tablet PC and tablet PC keyboard surfaces, and any liquid can damage the internal components of the tablet PC or a tablet PC keyboard.

To remove smudges and lint, clean the screen with a soft, lint-free cloth dampened with water or a glass cleaning liquid. Antistatic screen cleaner or premoistened antistatic wipes may also be used.

Protecting the Tablet PC from Power Surges

To protect the tablet PC from the power surges that may be caused by an uncertain power supply or an electrical storm:

Plug the tablet PC power cord into an optional, high-quality

■

surge protector.

Provide surge protection on the cable that connects the

■

modem to the telephone line.

During an electrical storm, run the tablet PC on battery power

■

or shut down the tablet PC and disconnect the power cord.

Surge protectors are available from most computer or electronics retailers.

1–26 Getting Started

Obtaining Ergonomic and Safety Information

To learn more about protecting yourself, your work, and your tablet PC from electrical and other risks:

Read the ergonomic and safety information in the Safety &

■

Comfort Guide. The Safety & Comfort Guide is provided on the Compaq Web site at Documentation Library CD included with the tablet PC.

For information about using the Documentation Library CD, see Chapter 2, “Using the Documentation Library CD” section.

Read the following warning.

■

http://www.compaq.com

Setting Up the Tablet PC

and on the

WARNING: This is a Class B digital device, pursuant to Part 15 of the FCC Rules. For more Class B information, refer on the

Library

personal injury, electric shock, fire, or damage to the equipment:

■

Drd

CD to

Regulatory and Safety Notices.

Do not disable the power cord grounding plug. It is an important safety feature.

Plug the equipment into a grounded (earthed) electrical outlet that is easily accessible at all times.

Disconnect power from the equipment by unplugging the power cord from the electrical outlet.

Do not place anything on power cords or cables. Arrange them so that no one may accidentally step on or trip over them.

Do not pull on a cord or cable. When unplugging a cord from an electrical outlet, grasp the cord by the plug.

To reduce the risk of

Documentation

Getting Started 1–27

Setting Up the Tablet PC

Setting Up Tablet PC Hardware with a Standard USB Keyboard

To set up a tablet PC with an optional standard USB keyboard, follow the instructions below. To set up a tablet PC with a tablet PC keyboard, see “Setting Up Tablet PC Hardware with a Tablet PC Keyboard,” first in this chapter.

During the hardware setup, you will:

1. Remove the tablet PC from the portfolio.

2. Insert the battery pack into the tablet PC so the battery pack can charge.

CAUTION: To prevent unsuccessful software installations or

modifications, do not run the tablet PC on the battery pack while you are setting up or modifying system software.

3. Connect the tablet PC to external power.

4. Connect an optional USB keyboard to the tablet PC so the keyboard can be used during software setup.

During software setup you are prompted to press the on an optional keyboard attached to the tablet PC. The keyboard can be either a tablet PC keyboard or a standard USB keyboard. You can respond to all other software setup prompts with the tablet PC pen or either keyboard. A standard USB keyboard can be purchased from your Compaq dealer or from most computer retailers.

5. Turn on the tablet PC.

To set up the pen and the tablet PC software, proceed to “Setting Up the Pen” and “Setting Up the Software,” earlier in this chapter.

If you need help during any hardware or software setup procedure, see Chapter 3.

For more information about any exterior hardware feature on the tablet PC or the tablet PC keyboard, see Chapter 4.

1–28 Getting Started

F10

key

Before You Begin

To set up the tablet PC and battery pack, you need the:

Portfolio containing the tablet PC

Battery pack

AC adapter

Power cord

To set up the tablet PC software, you will also need an optional standard USB keyboard.

Setting Up the Tablet PC

Identifying setup hardware (AC adapters and power cords vary by region.)

Getting Started 1–29

Setting Up the Tablet PC

Opening the Portfolio

To access the tablet PC for hardware setup, unzip and open the portfolio, but do not detach it. The portfolio protects the screen during the setup process.

Unzipping the Portfolio

1. Place the portfolio containing the tablet PC on a flat surface near an electrical outlet.

2. Unzip the portfolio completely.

Unzipping the portfolio

1–30 Getting Started

Opening the Portfolio

Open the portfolio so that it lies flat.

Opening the portfolio

Setting Up the Tablet PC

Getting Started 1–31

Setting Up the Tablet PC

Inserting the Battery Pack

You will insert the battery pack into the back of the tablet PC.

1. If the tablet PC is front side up, turn the tablet PC over so that it is front side down.

Positioning the tablet PC for the battery pack insertion

1–32 Getting Started

Setting Up the Tablet PC

2. Align the 2 rectangular tabs 1 on the battery pack with the 2 rectangular alignment slots

on the battery bay of the

tablet PC.

Aligning the battery pack tabs with the battery bay alignment slots

Getting Started 1–33

Setting Up the Tablet PC

3. Insert the 2 alignment tabs on the battery pack into the 2 alignment slots on the battery bay of the tablet PC

4. Tilt the battery pack downward until it snaps into place

Inserting the battery pack

The battery pack begins to charge as soon as the tablet PC is connected to external power. Instructions for connecting the tablet PC to external power are provided later in this section.

1–34 Getting Started

Setting Up the Tablet PC

Connecting a Standard USB Keyboard

To connect an optional standard USB keyboard to the tablet PC, swivel the cover that protects tablet PC connectors downward, then connect the keyboard cable to the USB connector on the tablet PC.

For additional USB keyboard information, refer to the documentation included with the keyboard.

Identifying the USB connector on the tablet PC

Getting Started 1–35

Setting Up the Tablet PC

Connecting the Tablet PC to External Power

CAUTION: To prevent file corruption and be sure that the correct

drivers load, do not turn on the tablet PC for the first time while it is docked in an optional tablet PC docking station.

To connect the tablet PC to external AC power using the AC adapter:

1. Plug the AC adapter cable

Plugging the AC adapter cable into the AC power connector

into the AC power connector 2.

1–36 Getting Started

Setting Up the Tablet PC

2. Plug the power cord into an electrical outlet 1 and into the AC adapter

When the tablet PC receives AC power:

The AC adapter light3 turns on.

❏

The battery pack begins to charge and the battery light 4

❏

turns on. When the battery pack is fully charged, the battery light turns off.

Plugging the power cord into the AC adapter and an electrical outlet (AC adapters, power cords, and electrical outlets vary by region.)

Getting Started 1–37

Setting Up the Tablet PC

Turning On the Tablet PC

To turn on the tablet PC, slide and release the power switch1. When the tablet PC is on:

The power/standby light 2 turns on.

■

You are prompted to begin software setup.

■

If the tablet PC does not turn on, see Chapter 3.

Turning on the tablet PC

Continuing the Setup

After you have turned on the tablet PC, follow the instructions under “Setting Up the Pen” and “Setting Up the Software” earlier in this chapter.

Compaq recommends that you set up the Tablet PC pen before setting up software so you can use the pen during software setup.

1–38 Getting Started

Beginning to Use the Tablet PC

Selecting Regional Settings

All the regional settings, such as time and keyboard language, that you skipped or set during software setup can be set or changed in the operating system. Supplementary settings, such as date and currency formats, can also be set.

To access these regional settings, which are in the Regional Options window, select Start > Control Panel > Date, Time, Language and Regional Options icon.

For information about selecting regional settings, open the Regional Options window, select a task or a Control Panel icon, then use context-sensitive Help. To use context-sensitive Help, select the question mark button in the upper right corner of the window, then select an item. A definition, explanation, or procedure is displayed.

Selecting Screen Settings

Compaq highly recommends that you use the default screen resolution setting of 1024 x 768 pixels. This setting optimizes the display and operation of tablet PC features for most users.

To access other screen settings, including screen savers and color quality, select Start > Control Panel > Appearance and Themes icon > Display icon.

To display information about any setting in the Display Properties window, select the question mark button in the upper right corner of the window, then select a setting. procedure is displayed.

Getting Started 2–1

A definition, explanation, or

Beginning to Use the Tablet PC

Taking the Product Tour

The Compaq Tablet PC Product Tour provides an on-screen overview of the tablet PC and of many optional tablet PC accessories, including a tablet PC keyboard, a tablet PC docking station, and a Deluxe Portfolio. Detailed instructions for using the tablet PC and accessories are also included.

To access the Product Tour:

1. Open Windows Explorer. To open Windows Explorer from the Start button, select Start > All Programs > Accessories > Windows Explorer.

2. In Windows Explorer, select My Computer > Local Disk (C:) > COMPAQ > Tour.

Accessing Operating System Documentation

Basic information about the Microsoft Windows XP Tablet PC Edition operating system is provided in the printed Windows XP Tablet PC Edition Start Here guide included with the tablet PC.

More detailed information about using the operating system is provided in on-screen tutorials. These tutorials include operating system procedures, instructions for using speech recognition software, and instructions for using the Journal and Tablet PC Input Panel applications.

To access the tutorials:

1. Open Windows Explorer. To open Windows Explorer from the Start button, select Start > All Programs > Accessories > Windows Explorer.

2. In Windows Explorer, select My Computer > Local Disk (C:) > WINDOWS > Help > latute.hta.

2–2 Getting Started

Beginning to Use the Tablet PC

Protecting the Tablet PC Against Viruses

When you use the tablet PC for email, network, or Internet access, you expose the tablet PC to computer viruses. Computer viruses can disable the operating system, your applications, or your utilities or cause them to function abnormally.

Antivirus software can detect most viruses, destroy them, and, in most cases, repair any damage they have caused.

Compaq strongly recommends that you install antivirus software before you connect the tablet PC to the Internet or a network.

Antivirus software can be purchased from most computer or electronics retailers.

Obtaining Modem and Network Information

For information about connecting the tablet PC to the Internet or a network, refer to the Documentation Library CD included with the tablet PC.

Instructions for using the CD are provided later in this chapter.

Installing Optional Software

Step-by-step instructions for installing and using many of the applications and utilities included with the tablet PC are provided on the Documentation Library CD included with the tablet PC. Instructions for using the CD are provided next in this chapter.

Getting Started 2–3

Beginning to Use the Tablet PC

If you prefer to install optional software now, without referring to the Documentation Library CD, the following information may be helpful:

CAUTION: To prevent file corruption and be sure that the correct drivers are installed, install software only when the tablet PC is connected to

external power through the AC adapter or an optional docking station. (Do not install software while the tablet PC is running on battery power.) During the installation:

Do not unplug the tablet PC from external power.

■

Do not undock the tablet PC.

■

Do not shut down the tablet PC.

■

To view the descriptions and space requirements of preloaded

■

Compaq utilities without installing them, select Start > All Programs > Software Setup > Next button. After viewing the utility information, select the Cancel button.

To install a preloaded Compaq utility, select Start > All

■

Programs > Software Setup, then follow the instructions on the screen.

To install an application or a utility from a CD, refer to the

■

documentation included with the CD. In most cases, installation instructions are included in the CD package or are displayed on the screen when the CD is inserted.

A software CD can be used in an optical drive inserted in the MultiBay of an optional docking station or External MultiBay.

2–4 Getting Started

Beginning to Use the Tablet PC

Using the Documentation Library CD

Instructions for using the tablet PC system are provided on the Documentation Library CD included with the tablet PC. To access the information, insert the CD, label side up, into an optical drive in the MultiBay of an optional tablet PC docking station or External MultiBay.

Opening the Documentation Library CD

When the Documentation Library CD is inserted into a drive and if AutoPlay is enabled on the tablet PC, the CD menu is displayed on the screen after a pause of up to several seconds.

To display the Documentation Library CD menu if AutoPlay is disabled:

1. Select Start > Run.

2. In the Open field, type:

explorer x:

(where X is your optical drive designation).

3. Select the file that includes an .exe extension, for example, Filename.exe.

4. Select the OK button.

To display the drive designation of your optical drive, select

✎

Start > My Computer. A drive designation is a letter of the alphabet that the tablet PC uses to identify a drive.

If messages about Adobe Acrobat Reader are displayed on the

✎

screen as you open the Documentation Library CD, choose to install Acrobat Reader and to accept the Acrobat Reader license agreement. Acrobat Reader is an application that displays the tablet PC documentation on the screen.

Getting Started 2–5

Beginning to Use the Tablet PC

Selecting a Guide

Information about the tablet PC is provided in the guides described in the following table.

For Information About These Topics Select This Guide

■

Using the hardware features identified in Chapter 4 of this guide.

■

Using a battery pack.

■

Caring for the tablet PC and drives.

■

Shipping the tablet PC.

■

Traveling with the tablet PC (including air and international travel).

■

Upgrading memory.

■

Power and environmental specifications.

■

Using Standby and Hibernation and selecting power preferences.

■

Using the Q Menu and such tablet PC system utilities such as Desktop Profile Manager, Intelligent Manageability, Compaq Diagnostics, and the Setup utility.

■

Updating or restoring Compaq software.

■

Using passwords to protect against unauthorized use of the tablet PC.

■

Playing CDs or DVDs.

Hardware Guide

Software Guide

■

Using modem AT commands.

■

Selecting a command set for your

Modem Command Guidelines

tablet PC.

Using AT commands with a Lucent/Agere modem.

Lucent/Agere Command Set*

*Available in English only.

Continued

2–6 Getting Started

Beginning to Use the Tablet PC

Selecting a Guide,

For Information About These Topics Select This Guide

Using a preinstalled wireless LAN Mini PCI board.

■

Solving tablet PC problems yourself.*

■

Getting help from Compaq.*

■

Governmental approvals and safety information.

■

Protecting the system from static electricity.

Ergonomic and safety information.

*Basic troubleshooting information and complete information about contacting Compaq is also available in Chapter 3 of this guide.

continued

Finding a Topic Within a Guide

To find specific information within a guide:

Use the bookmarks or search features in Acrobat Reader.

■

Select any plus sign (+) in the left pane of the Acrobat

❏

Reader window to display subheadings.

Compaq WLAN Mini PCI User Guide

Troubleshooting

Regulatory and Safety Notices

Safety & Comfort Guide

Select Edit > Find to search quickly for a topic. For

❏

additional information about Acrobat Reader search, navigation, or print procedures, select the Acrobat Reader Help button.

Use the guide Index.

■

Indexes list specific items under group headings, such as

❏

“lights,” which may be helpful if you do not know the name of an item.

Index listings direct you to the first page of a topic. You

❏

may find more information about the topic by scrolling through a few of the pages that follow.

Getting Started 2–7

Beginning to Use the Tablet PC

Using Portfolios

To protect the tablet PC screen, Compaq recommends that you use or transport the tablet PC with a portfolio attached. A slim portfolio that protects the tablet PC or the tablet PC attached to an optional keyboard is included with the tablet PC.

The slim portfolio included with the tablet PC is illustrated in this section.

When you are using the tablet PC with an optional keyboard, attach the portfolio to the keyboard. When you are using only the tablet PC, attach the portfolio to the tablet PC.

Identifying the portfolio included with the tablet PC

2–8 Getting Started

Beginning to Use the Tablet PC

Detaching the Portfolio from the Keyboard

To detach the portfolio from an optional tablet PC keyboard:

1. Place the portfolio, tablet PC, and keyboard on a flat surface.

2. Fully open the portfolio.

3. Close the tablet PC and keyboard. (For instructions, see “Closing the Tablet PC and Keyboard” and “Transporting the Tablet PC and Keyboard,” later in this chapter.)

4. Tilt the tablet PC and keyboard so they are perpendicular to the portfolio with the back of the keyboard facing you.

5. Slide and hold the attachment release switch

on the

keyboard (to release the 2 clips on the portfolio from the 2 universal attachment slots on the keyboard), then lift the

tablet PC and keyboard upward

Detaching the portfolio from a tablet PC keyboard

Getting Started 2–9

Beginning to Use the Tablet PC

Attaching the Portfolio to the Keyboard

To attach the portfolio to an optional tablet PC keyboard:

1. Place the portfolio on a flat surface.

2. Fully open the portfolio.

3. Position the tablet PC and keyboard so they are perpendicular to the portfolio with the back of the keyboard facing you.

4. Align the 2 clips on the portfolio attachment slots on the tablet PC keyboard

with the 2 universal

5. Press downward on the tablet PC and keyboard until the 2 clips on the portfolio are seated into the 2 slots on the keyboard

Attaching the portfolio to a tablet PC keyboard

2–10 Getting Started

Beginning to Use the Tablet PC

Detaching the Portfolio from the Tablet PC

To detach the portfolio from the tablet PC:

1. Place the tablet PC and portfolio on a flat surface.

2. Fully open the portfolio.

3. Close the tablet PC and keyboard. (For instructions, see “Closing the Tablet PC and Keyboard,” later in this chapter.)

4. Tilt the tablet PC so it is perpendicular to the portfolio with the back of the tablet PC facing you.

5. Slide and hold the attachment release switch

tablet PC (to release the 2 clips on the portfolio from the 2 universal attachment slots on the tablet PC), then lift

the tablet PC upward

Detaching the portfolio from the tablet PC

on the

Getting Started 2–11

Beginning to Use the Tablet PC

Attaching the Portfolio to the Tablet PC

To attach the portfolio to the tablet PC:

1. Place the portfolio on a flat surface.

2. Fully open the portfolio.

3. Position the tablet PC so it is perpendicular to the portfolio with the back of the tablet PC facing you.

4. Align the 2 clips on the portfolio attachment slots on the tablet PC

5. Press downward on the tablet PC

with the 2 universal

until the 2 clips on the

portfolio are seated into the 2 slots on the keyboard.

Attaching the portfolio to the tablet PC

2–12 Getting Started

Beginning to Use the Tablet PC

Using the Tablet PC Keyboard

This section provides instructions for attaching, adjusting, transporting, and detaching the tablet PC keyboard. The tablet PC and keyboard can be attached or detached while the tablet PC is on, off, in Standby, or in Hibernation. The tablet PC can be docked in an optional docking station while attached to the keyboard.

For information about using the tablet PC keyboard keys, pointing device, and numeric keypad, refer on the Documentation Library CD to the “Pen, Command Controls and Keyboards” chapter, “Tablet PC Keyboard” section.

Attaching the Tablet PC to the Keyboard

To attach the tablet PC to the keyboard:

1. Place the keyboard on a flat surface with the keyboard keys facing you.

2. Rotate the attachment features on the rotation disk toward the keyboard.

Rotating the attachment features toward the keyboard

Getting Started 2–13

Beginning to Use the Tablet PC

3. Position the tablet PC above the keyboard, with the front of the tablet PC facing the keyboard.

Positioning the tablet PC above the keyboard

4. Align the 4 slots on the tablet PC with the keyboard connector, alignment key, and 2 keyboard hooks on the keyboard, then press the tablet PC downward until it snaps into place.

Attaching the keyboard to the tablet PC

2–14 Getting Started

Beginning to Use the Tablet PC

Adjusting the Tablet PC and Keyboard

To tilt the tablet PC screen to a comfortable viewing angle, push or pull gently on the top of the tablet PC.

Tilting the tablet PC on the keyboard

Getting Started 2–15

Beginning to Use the Tablet PC

Closing the Tablet PC and Keyboard

To close the tablet PC and keyboard as you would close the display on a standard notebook:

1. Rotate the tablet PC clockwise until it snaps into place facing away from the keyboard.

Rotating the tablet PC toward the back of the keyboard

2. Tilt the tablet PC downward onto the keyboard.

Closing the tablet PC and keyboard

2–16 Getting Started

Beginning to Use the Tablet PC

Transporting the Tablet PC and Keyboard

If you are transporting the tablet PC and keyboard while they are not attached, be sure the rotation disk is in the default position. (The attachment features are at the rear of the tablet PC and the Compaq logo is right side up when you are facing the keyboard.)

If you are transporting the tablet PC and keyboard while they are attached, Compaq recommends that you use the keyboard latch. The keyboard latch locks the tablet PC to the keyboard while the tablet PC and keyboard are closed.

To lock the tablet PC to the keyboard while the tablet PC is

■

closed, slide the keyboard latch to the right

To release the tablet PC from the closed position, push the

■

keyboard latch to the left, then slide and hold the latch toward the left as you open the tablet PC

Using the keyboard latch

Getting Started 2–17

Beginning to Use the Tablet PC

Detaching the Tablet PC from the Keyboard

To detach the tablet PC from the keyboard:

1. If the tablet PC is closed, open the tablet PC, then rotate the tablet PC so the screen is facing the keyboard in the notebook position.

If the tablet PC does not open easily from the keyboard, it may be secured to the keyboard with the keyboard latch. For release instructions, see “Transporting the Tablet PC and Keyboard,” in the previous section.

Opening the tablet PC to the notebook position

2–18 Getting Started

Beginning to Use the Tablet PC

2. Turn the assembly (the tablet PC and keyboard) so the back of the tablet PC and the keyboard are facing you.

Positioning the tablet PC and keyboard to detach the tablet PC

3. Tilt the tablet PC so it is perpendicular to the keyboard.

4. To detach the keyboard, slide and hold the attachment release switch

Detaching the tablet PC from the tablet PC keyboard

Getting Started 2–19

on the tablet PC as you lift the tablet PC upward 2.

Beginning to Use the Tablet PC

Replacing a Battery Pack

Until you become familiar with Standby, Hibernation, and the battery pack replacement procedure, Compaq recommends that you replace a battery pack only while the tablet PC is off or connected to external power.

Removing a Battery Pack

CAUTION: To prevent loss of work when removing a battery pack that is

running the tablet PC, initiate Standby or Hibernation or turn off the

tablet PC before removing the battery pack.

If you remove a battery pack that is running the tablet PC while the

■

tablet PC is in Standby, your work is saved in Standby for up to one minute, then the tablet PC shuts down and your unsaved work is lost.

If you remove a battery pack that is running the tablet PC while the

■

tablet PC is on, the tablet PC shuts down immediately and your unsaved work is lost.

To remove a battery pack from the tablet PC:

1. Turn the tablet PC front side down. (If a battery pack security screw is in place, remove the screw.)

Removing a battery pack security screw

2–20 Getting Started

Beginning to Use the Tablet PC

2. To unlock the battery pack release latch, press the latch firmly toward the unlock icon.

Unlocking the battery pack release latch

3. Slide and hold the battery release latch as you disengage the 2 tabs on the battery pack from the 2 slots on the battery

and lift the battery pack out of the battery bay 2.

bay

Removing the battery pack

Getting Started 2–21

Beginning to Use the Tablet PC

Inserting a Battery Pack

1. Place the tablet PC front side down on a flat surface.

2. Align the 2 rectangular tabs 2 rectangular alignment slots

on the battery pack with the

on the battery bay of

the tablet PC.

Aligning the battery pack tabs with the battery bay alignment slots

2–22 Getting Started

Beginning to Use the Tablet PC

3. Insert the 2 alignment tabs on the battery pack into the 2 alignment slots on the battery bay of the tablet PC

4. Tilt the battery pack downward until it snaps into place

Inserting the battery pack

Getting Started 2–23

Beginning to Use the Tablet PC

5. To provide antitheft protection for the battery pack in the battery bay, replace the battery pack security screw.

If you do not replace the battery pack security screw, store it in a safe place. One battery pack security screw ships inside the battery bay. A spare battery pack security screw is included in the package containing the pen battery. For more information about the 2 battery pack security screws, refer on the Documentation Library CD to the Hardware Guide, “Battery Packs” chapter.

Replacing the battery pack security screw

Finding More Power and Battery Pack Information

For more information about Standby and Hibernation, refer on the Documentation Library CD to the Software Guide, “Power” chapter.

For more information about using, replacing, securing, and storing battery packs, refer on the Documentation Library CD to the Hardware Guide, “Battery Packs” chapter.

2–24 Getting Started

Solving Problems

To solve a problem:

1. See the Quick Solutions Checklist, next in this chapter.

2. Refer on the Documentation Library CD to the Troubleshooting guide.

3. If the problem persists, see “Contacting Compaq,” later in this chapter.

Getting Started 3–1

Solving Problems

Quick Solutions Checklist

Is the Tablet PC Receiving Power?

If the AC adapter light is off and the tablet PC cannot be turned on, adequate power may not be available to the tablet PC.

If the tablet PC is running on battery power or is connected

■

to an external power source other than an electrical outlet, connect the tablet PC to an AC electrical outlet using the AC adapter or to a DC electrical outlet using an optional DC cable.

Make sure the power cord and AC adapter cable or DC cable

■

connections are secure.

Verify that the electrical outlet is providing adequate power

■

by plugging another electrical device into the outlet.

When the AC adapter light is on, the tablet PC is receiving adequate AC power.

If the tablet PC turns on when connected to external power but

✎

not when running on a battery pack, recharge the battery pack. For more information about running the tablet PC on battery power, refer on the Documentation Library CD to the Hardware Guide, “Battery Packs” chapter.

Identifying the AC adapter light

3–2 Getting Started

Solving Problems

Is the Tablet PC Turned On?

If the power/standby 1 light is off, the tablet PC may not be turned on. To turn on the tablet PC, slide and release the power switch If the power/standby light is on, the tablet PC is turned on.

Identifying the power/standby light and the power switch

Is the Tablet PC in Standby or Hibernation?

Standby and Hibernation are energy-saving features that may be initiated while the tablet PC is turned on but not in use.

When Standby is initiated, the power/standby light 1 flashes

■

and the tablet PC saves your work in random access memory (RAM), then clears the screen. To resume from Standby, slide and release the power switch

, press any key or activate the

pointing device on an optional tablet PC keyboard, or activate an optional USB mouse.

When Hibernation is initiated, the tablet PC saves your work

■

to a Hibernation file on the hard drive, initiates a shutdown, then turns off the power/standby light

. To resume from

Hibernation, slide and release the power switch.

For more information about Standby and Hibernation, refer on the Documentation Library CD to the Software Guide, “Power” chapter, and to the Hardware Guide, “Battery Packs” chapter.

Getting Started 3–3

Solving Problems

Is the Tablet PC Overheating?

It is normal for the tablet PC to feel warm to the touch while it is in use. But if the tablet PC feels extremely warm, it may be overheating because the vent is blocked. When the tablet PC is facing you vertically, the vent is on the left edge.

If you suspect that overheating could be causing the problem, allow the tablet PC to cool to room temperature. Then be sure the vent is never blocked by a hard surface, such as an optional printer, or by fabrics, such as bedding or thick or loose clothing, while you are using the tablet PC.

Is the Image Not Visible?

When the tablet PC is undocked and an optional external display device, such as a monitor or projector, is connected to the external monitor connector, the image can displayed on the tablet PC screen, the external display, or on both the tablet PC screen and the external display simultaneously.

To display the image on the tablet PC screen, press the

■

Q button on the tablet PC, then select the Internal Only item.

To display the image on the tablet PC and the external

■

display, press the Q button on the tablet PC, then select the Internal and External item.

Identifying the Q button

3–4 Getting Started

Does the Pen Battery Need Replacing?

If the pen does not interact with the tablet PC for approximately 14 minutes, the pen becomes inactive. To reactivate the pen, tap the pen tip anywhere on the tablet PC screen.

If the pen button does not function like the right button of an external mouse, press the pen button before, not as, you select an item.

If the tablet PC does not respond to taps from the pen or it becomes necessary to write on or much closer to the screen than

0.5 inch (1.27 cm), the pen AAAA battery may need replacing. A standard AAAA battery can be purchased from most electronics retailers.

To replace the pen battery:

1. Unscrew the pen tip end of the pen barrel from the pen tether eyelet end of the pen barrel

2. Remove the used pen battery.

3. Insert the new AAAA battery into the tether end of the pen with the positive pole (+) facing the pen tip

Solving Problems

4. Screw the pen tether eyelet end of the pen barrel onto the pen tip end of the pen barrel

. (The positive end of the battery

touches the circuit board in the pen tip end of the pen.)

The amount of time the pen can operate on a new battery varies with use and the strength of replacement batteries. The pen is in use whenever the pen tip is within 0.5 inch (1.27 cm) from the screen. In most cases, a new AAAA battery can run a pen that is used approximately 8 hours a day for approximately 6 months.

Replacing the pen battery

Getting Started 3–5

Solving Problems

Is the System Unresponsive?

If the system has stopped responding and you are unable to turn it off using standard Windows shutdown procedures:

If Windows is open, enter the ctrl+alt+del command by

■

pressing the Windows Security button or the

ctrl+alt+delete

can press the Windows Security button with the tip of the tablet PC pen or a small object like the end of a paper clip. Then select the Shut Down tab > Turn Off.

If the Setup utility is open, press the Windows Security

■

button. (The tablet PC restarts.)

If you are unable to shut down the tablet PC by using the

■

Windows Security button or hold the power switch

If you are unable to shut down the tablet PC with the power

■

switch, remove the battery pack and disconnect the tablet PC from external power.

keys on an optional keyboard. You

ctrl+alt+delete

for 4 seconds.

on the tablet PC

keys, slide and

Identifying the Windows Security button and the power switch

3–6 Getting Started

Solving Problems

Is an External Device Not Working?

If an external device does not function as expected:

Turn on the device as instructed in the device documentation.

■

Some devices, such as external monitors and printers, must be turned on before the tablet PC is turned on.

Verify that:

■

All device connections are secure.

❏

The device is receiving electrical power.

❏

The correct device drivers are installed.

❏

Install the latest available system ROM (read-only memory)

■

and KBC (keyboard controller) ROM. For instructions, refer on the Documentation Library CD to the Software Guide, “Software Updates and Restorations” chapter.

Are You Using All Available Documentation?

To access the current procedures for using the hardware and software on your tablet PC:

See Chapter 2 for information about using operating system

■

documentation, including on-screen tutorials, and the Documentation Library CD. The CD provides information about Compaq hardware and software and about adding optional devices or software.

Refer to the Windows Help files for additional information

■

about the operating system. To access Windows Help files, select Start > Help and Support. For more information, which is available in limited languages, visit the Microsoft Web site at:

http://www.microsoft.com

Refer to the Help files within most applications and utilities

■

for information about using a specific application or utility. To access these Help files, open the software, then select the Help option. The Help option is often a button or menu item that is labeled Help or identified with a question mark icon.

Getting Started 3–7

Solving Problems

Is Software Functioning Abnormally?

If your software becomes unresponsive or responds abnormally:

Restart the tablet PC.

■

Run a virus scan.

■

For information about obtaining antivirus software, see

❏

the “Protecting the Tablet PC Against Viruses” section in Chapter 2.

For information about running a virus scan, refer to the

❏

Help file within the antivirus software.

Reinstall the software.

■

To reinstall the operating system or a Compaq

❏

application or utility, follow the instructions included with the Compaq QuickRestore CDs. Additional information about using the Quick Restore CDs with the tablet PC is provided on the Documentation Library CD, in the Software Guide, “Software Updates and Restorations” chapter.

If you plan to use an optional tablet PC docking station

❏

and a standard USB keyboard during the reinstallation, connect the keyboard to the tablet PC, not to the docking station.

To reinstall software that was not preloaded or

❏

preinstalled, follow the instructions in the documentation included with the software.

CAUTION: To prevent serious damage to the tablet PC or an unsuccessful restoration or installation, use a QuickRestore CD only

while the tablet PC is connected to reliable external power using the AC adapter or an optional docking station or DC cable. (Do not use a QuickRestore CD during an electrical storm or while the tablet PC is running on battery power or connected to an optional Auto/Air Cable or Automobile Power Adapter/Charger.) During the restoration or installation:

Do not interrupt the power to the tablet PC by unplugging or

■

undocking the tablet PC. Do not shut down the tablet PC.

■

3–8 Getting Started

Contacting Compaq

If the troubleshooting suggestions earlier in this chapter have not helped you solve the problem, you may need to contact Compaq.

Getting Help from the Internet

Compaq Help and Support provides links to specific areas of the Compaq Web site where you can:

Obtain all documentation included with your tablet PC as

■

well as other information about your tablet PC such as specifications, white papers, and customer advisories.

Initiate an online service event with a Compaq support

■

specialist.

Download the latest drivers, utilities, and other software

■

updates for your tablet PC.

Subscribe to the Compaq Support Software CD.

■

To access these links and descriptions of the options they provide, select Start > Compaq Information Center. The Compaq Help and Support menu is displayed in the left panel. Not all links are available worldwide, and most sites are available in limited languages.

Solving Problems

Getting Help Without Using the Internet

If you need help and cannot access the Internet:

To obtain troubleshooting information, refer on the

■

Documentation Library CD to the Troubleshooting guide.

To obtain a list of worldwide Technical Support telephone

■

numbers, use either of the following methods:

Select Start > Control Panel > Performance and

❏

Maintenance icon > System icon. Then, near the lower edge of the System Properties window, select the Support Information button.

Refer to the printed Worldwide Telephone Numbers

❏

booklet included in English only with the tablet PC.

Getting Started 3–9

Solving Problems

Preparing to Call Technical Support

To provide the fastest possible resolution of your problem, have the tablet PC and the following information available when you call:

Serial number and model description, which are provided on

■

the product identification label on the back of the tablet PC.

Purchase date on the invoice.

■

Conditions under which the problem occurred.

■

Error messages that have been displayed.

■

Operating system version number and registration number.

■

To display the operating system version number and registration number, select Start > Control Panel > Performance and Maintenance icon > System icon > General tab.

Brand and model of an optional printer.

■

Reports from any tests you have run in Compaq Diagnostics.

■

For information about using Compaq Diagnostics to report configuration or diagnostic information, refer on the Documentation Library CD to the Software Guide, “Setup, Diagnostic and Support Utilities” chapter.

3–10 Getting Started

Solving Problems

Taking the Tablet PC to a Service Provider

In addition to providing the information listed in the preceding section, “Preparing to Call Technical Support,” be sure to delete all passwords or to disclose all passwords to the service provider.

For information about using Compaq passwords (passwords set in the Setup utility), refer on the Documentation Library CD to the Software Guide, “Passwords” chapter.

For information about using Windows passwords (passwords set in the operating system) refer to your operating system documentation.

Getting Started 3–11

Identifying Exterior Hardware

Pen Components

Pen tip Interacts with the tablet PC whenever

Pen button Functions like the right button on an

the tip is touching the screen or within

0.5 inch (1.27 cm) of the screen. When tapped on or held over a

pen-activated button, activates the button.

external mouse.

Pen barrel Holds a standard AAAA battery.

Pen tether eyelet Used with the tether eyelet on the

Getting Started 4–1

tablet PC, enables you to tether the pen to the tablet PC.

Identifying Exterior Hardware

Tablet PC Components

Front: Lights

Tablet PC Front Components: Lights

AC adapter light On: AC power is being supplied

Battery light On: A battery pack is charging.

Wireless LAN activity light Off: The internal wireless LAN is off or

4–2 Getting Started

through the AC adapter.

Flashing: A battery pack that is the only available power source has reached a low-battery condition.

not installed. On: The internal wireless LAN is on

and connected to a network. Flashing: The internal wireless LAN is

on, but is not connected to a network or properly configured.

Identifying Exterior Hardware

Front: Pen-Activated Buttons

Tablet PC Front Components: Pen-Activated Buttons

Tablet PC Input

Panel launch button*

Journal launch

button*

Rotate button* Switches the image between landscape and

*This table describes default settings. For information about changing the functions of the Tablet PC Input Panel launch, Journal launch, and rotate buttons, refer on the “Pen, Command Controls and Keyboards” chapter.

Getting Started 4–3

When the tablet PC is in Windows, opens the Microsoft Tablet PC Input Panel application, which includes a handwriting pad and an on-screen keyboard. While using the on-screen keyboard:

■

To enter the ctrl+alt+delete command, press the Windows Security button on the tablet PC with the pen tip or a small object like the end of a paper clip.

■

To switch the top row of keys between number keys and function keys, tap the on-screen keyboard.

When the tablet PC is in Windows, opens and closes the Microsoft Journal application, which supports handwriting.

portrait orientation.

Documentation Library

CD to the

Hardware Guide,

Func

Identifying Exterior Hardware

Right Side: Power Switch and Power/Standby Light

Tablet PC Right Side Components: Power Switch and Power/Standby Light

Power switch* When the tablet PC is:

■

Off, turns on the tablet PC.

■

On, initiates Standby.*

■

In Standby, resumes tablet PC from Standby.

■

In Hibernation, resumes tablet PC from Hibernation.*

If the system has stopped responding and Windows shut down procedures cannot be used, slide and hold for 4 seconds to turn off the tablet PC.

Power/standby light On: Tablet PC is on.

Flashing: Tablet PC is in Standby. Off: Tablet PC is off or in Hibernation.

*This table describes default settings. For information about changing the functions of the power switch and about using Standby and Hibernation, refer on the chapter.

4–4 Getting Started

Documentation Library

CD to the

Software Guide,

“Power”

Identifying Exterior Hardware

Right Side: Email Launch and Windows Security Buttons

Tablet PC Right Side Components: Email Launch and Windows Security Buttons

Windows Security

button*

Email launch

button

*This table describes default settings. For information about changing the functions of the Windows Security button, refer on the

Library

CD to the

Keyboards” chapter.

†

To protect your work and the system, the ctrl+alt+delete command cannot

be entered using the

Getting Started 4–5

Hardware Guide,

When pressed with the pen tip or a small object like the end of a paper clip while:

■

Windows is open, enters the ctrl+alt+delete command.

■

The Setup utility is open, enters the reset command.

When the tablet PC is in Windows:

■

Until your Internet or network service is set up, opens the operating system Internet connection wizard.

■

After your Internet or network service is set up, opens your default email application.

Ctrl, Alt,

and

†

“Pen, Command Controls and

keys on the on-screen keyboard.

Del

Documentation

Identifying Exterior Hardware

Right Side: Esc, Tab and Q Menu Buttons

Tablet PC Right Side Components: Esc, Tab, and Q Menu Buttons

Esc button* While the tablet PC is:

■

Starting up and a flashing pointer is displayed on the screen, opens the Setup utility.

■

In Windows, functions like standard keyboard.

esc

on a

Tab button* When the tablet PC is in Windows,

functions like

Q menu button* When the tablet PC is in Windows, opens or

*This table describes default settings. For information about changing the functions of the esc, tab, and Q menu buttons, refer on the

Library

CD to the

Keyboards” chapter.

†

The tab button can also be used, instead of an F12 command, to respond

to a Network Service Boot prompt during startup.

4–6 Getting Started

Hardware Guide,

closes the Q Menu. Q menu items emulate system tasks, such as volume control, accessed with buttons, keys, or hotkeys on notebook computers.

“Pen, Command Controls and

on a standard keyboard.

tab

Documentation

†

Identifying Exterior Hardware

Right Side: Jog Dial and Antenna

Tablet PC Right Side Components: Jog Dial and Antenna

Jog dial* Functions like

Antenna,† not visible from

the outside of the tablet PC

*This table describes default settings. For information about changing the rotation functions of the jog dial, refer on the the

Hardware Guide,

†

The tablet PC has 2 antennas. The other antenna is found on the left side

of the tablet PC.

‡

For optimal transmissions, keep the antennas free from obstructions and

facing away from you while you are using an internal wireless LAN.

“Pen, Command Controls and Keyboards” chapter.

down arrow keys on a standard keyboard.

■

Press inward to enter a command.

■

Rotate upward to scroll upward.

■

Rotate downward to scroll downward.

Sends and receives internal wireless LAN signals.

Documentation Library

and the up and

enter

‡

CD to

Getting Started 4–7

Identifying Exterior Hardware

Lower Side

Tablet PC Lower Side Components

Docking alignment slots (2) Secure the tablet PC to an optional

Speakers (2) Produce stereo sound.

tablet PC docking station.

Audio-out jack Connects optional stereo

Headset jack Connects an optional headset, such

Microphone jack Connects an optional monaural

Microphone Inputs monaural sound.*

*If you plan to use voice recognition or other software that requires optimal sound quality, Compaq recommends that you use an optional external microphone or a headset.

4–8 Getting Started

headphones or powered stereo speakers.

as a mobile telephone headset with a microphone and a monaural ear piece.

microphone.

Identifying Exterior Hardware

Left Side: Attachment Slots and Keyboard Connector

Tablet PC Left Side Components: Attachment Slots and Keyboard Connector

Screen protector slots (2) Stabilize a screen protector* when it

Universal attachment

slots (2)

Keyboard connector Connects an optional tablet PC

Alignment key slot Accepts an alignment key to

*A screen protector is included with an optional tablet PC docking station.

Getting Started 4–9

is attached to the tablet PC.

Secure the portfolio, a screen protector,* or an optional attachment, such as a tablet PC keyboard, to the tablet PC.

keyboard to the tablet PC.

safeguard attachment procedures. For example, matching the alignment key on an optional tablet PC keyboard to the alignment key slot helps you correctly orient the tablet PC to the keyboard as you attach the tablet PC to the keyboard.

Identifying Exterior Hardware

Left Side: Security Cable Slot, Vent and Antenna

Tablet PC Left Side Components: Security Cable Slot, Vent, and Antenna

Security cable slot Attaches an optional security cable to

the tablet PC.

Vent Allows airflow to cool internal

Antenna,* not visible from

the outside of the tablet PC

*The tablet PC has 2 antennas. The other antenna is found on the right side of the tablet PC.

†

For optimal transmissions, keep the antennas free from obstructions and

facing away from you while you are using an internal wireless LAN.

4–10 Getting Started

components.

To prevent overheating, do

not obstruct the vent. Do not allow a hard surface, such as an adjoining optional printer, or a fabric, such as bedding or clothing, to block airflow.

Receives internal wireless LAN signals.

†

Identifying Exterior Hardware

Top: Connectors and Jacks

Tablet PC Top Components: Connectors and Jacks

USB connector Connects an optional USB 2.0- or

1.1-compliant device.*

External MultiBay

connector

RJ-11 telephone jack Connects a modem cable. (A modem

RJ-45 network jack Connects an Ethernet network cable.

External monitor

connector

AC power connector Connects an AC adapter or an optional

*If an optional External MultiBay is connected to the USB connector, the External MultiBay must also be connected to external power. If an External MultiBay is connected to the External MultiBay connector, it is not necessary to connect the External MultiBay to external power.

Getting Started 4–11

Connects an optional USB 2.0- or

1.1-compliant device.*

cable is included with internal modem models.)

(An Ethernet network cable is included with network models.)

Connects an optional VGA external monitor or projector.

DC cable, Auto/Air Cable, or Automobile Power Adapter/Charger.

Identifying Exterior Hardware

Top: Pen Holder and LAN Connection Lights

Tablet PC Top Components: Pen Holder and LAN Connection Lights

Pen holder (shown with

pen 2 inserted)

LAN connection lights (2) Both lights off: The tablet PC is not

4–12 Getting Started

Secures the pen to the tablet PC.

connected to a LAN. Both lights on: The tablet PC is

connected to a LAN with a 100 Mbps link.

Green light on and yellow light off: The tablet PC is connected to a LAN with a 10 Mbps link.

Green light flashing: Information is transmitting through the LAN.

Identifying Exterior Hardware

Top: Card Slots, Buttons and Tether Eyelet

Tablet PC Top Components: Card Slots, Buttons, and Tether Eyelet

PC Card slot Supports an optional Type I or Type II

PC Card eject button Ejects an optional PC Card from the

32-bit (CardBus) or 16-bit PC Card.

PC Card slot.

Tablet PC tether eyelet Used with the tether eyelet on the

CompactFlash card eject

button

CompactFlash card slot Supports an optional Type I or Type II

Getting Started 4–13

pen, enables you to tether the pen to the tablet PC.

Ejects an optional CompactFlash card from the CompactFlash card slot.

CompactFlash card.

Identifying Exterior Hardware

Back: Attachment Features and Hard Drive Bay

Tablet PC Back Components: Attachment Features and Hard Drive Bay

Docking connector Connects the tablet PC to an optional

Docking restraint latch

recess

Attachment release switch Releases an attachment, such as the

Hard drive bay Holds the system hard drive.

Hard drive bay retaining

screws (2)

*A screen protector is included with an optional tablet PC docking station.

4–14 Getting Started

docking station.

Accepts the docking restraint latch on an optional docking station to secure the tablet PC to the docking station.

portfolio, a screen protector,* or an optional tablet PC keyboard, from the universal attachment slots on the tablet PC.

Secure the hard drive bay cover to the tablet PC.

Back: Battery Bay

Tablet PC Back Components: Battery Bay

Identifying Exterior Hardware

Battery pack release

latch

Battery quick check

button on battery pack*

Battery quick

check lights (3) on battery pack*

Battery bay Holds the battery pack. Also, contains a

*This illustration shows the battery pack inserted in the battery bay. The battery pack is included with the tablet PC, but is not inserted. For insertion and removal instructions, see Chapter 2, “Replacing a Battery Pack” section.

†

For battery security information, refer on the

to the

Hardware Guide

Getting Started 4–15

, “Battery Packs” chapter.

Releases the battery pack from the battery bay.

Activates the battery quick check lights, see below, which display how much charge remains in the battery pack.

On: Each light represents a percent of a full charge. For example, when all 3 lights are on, the battery pack is fully charged.

Flashing: When 1 light is flashing, less than 10 percent of a full charge remains in the battery pack.

battery pack security screw.

Documentation Library

†

Identifying Exterior Hardware

Back: Memory and Mini PCI Compartment

Tablet PC Back Components: Memory and Mini PCI Compartment

Memory and Mini PCI

(peripheral component interconnect) compartment, not visible from the outside of the tablet PC.

Memory and Mini PCI

compartment retaining screws (2)

4–16 Getting Started

Contains 1 memory slot for a PC133-compliant memory module.

Also, holds an optional Mini PCI board such as a modem board or a combination modem and wireless board. (A Mini PCI board is included with some tablet PC models.)

Secure the memory and Mini PCI compartment cover to the tablet PC.

Back: Labels

Tablet PC Back Components: Labels

Identifying Exterior Hardware

Microsoft Certificate of

Authenticity label ( battery bay)

System label Provides regulatory information about

Product identification label Contains the serial number of the

Modem approvals label (on

Mini PCI modem*)

Wireless certification label

(on Mini PCI wireless device*)

*A modem or combination modem and wireless device Mini PCI board ships inside the memory and Mini PCI compartment of some tablet PC models.

†

You may need this information when traveling.

Getting Started 4–17

inside

Contains the Product Key number.

the

You may need this number to update or troubleshoot the operating system.

the tablet PC.

tablet PC and a code describing the original configuration of the tablet PC. You will need the serial number if you call Compaq customer support.

Lists the countries in which the modem has been approved for use.

Lists the countries in which the wireless device has been approved for use.

†

Identifying Exterior Hardware

Back: Tilt Feet and Pad Feet

Tablet PC Back Components: Tilt Feet and Pad Feet

Tilt feet (2) While the tablet PC is being used in

Pad feet (2) Stabilize the tablet PC when the

portrait orientation as a free-standing tablet, can elevate the top of the tablet PC to provide a comfortable writing and viewing angle.

tablet PC is placed as a free-standing tablet on a flat surface.

4–18 Getting Started

Identifying Exterior Hardware

Additional Tablet PC Standard Components

The components included with the tablet PC vary by geographical region and the tablet PC hardware ordered. The following illustrations and tables identify the standard external components included with most tablet PC models.

These illustrations do not include supplementary documentation, supplementary CDs, or optional devices such as PC Cards or drives. The system hard drive ships inside the hard drive bay.

Documentation and QuickRestore CDs

Among the CDs included are:

Compaq QuickRestore CDs, which contain preinstalled and

■

supplementary software.

For information about using the QuickRestore CDs, refer on the Documentation Library CD to the Software Guide, “Software Updates and Restorations” chapter.

Documentation Library CD, which includes the following

■

guides:

Hardware Guide

❏

Software Guide

❏

Modem Command Guidelines

❏

Lucent/Agere Command Set (English only)

❏

Compaq WLAN Mini PCI User Guide

❏

Troubleshooting

❏

Regulatory and Safety Notices

❏

Safety & Comfort Guide

❏

For information about using the Documentation Library CD, see Chapter 2, “Using the Documentation Library CD” section.

Getting Started 4–19

HP Compaq tc1000 Getting Started Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Using This Guide

Setting Up the Tablet PC

Setting Up Tablet PC Hardware with a Tablet PC Keyboard

Before You Begin

Opening the Portfolio

Unzipping the Portfolio

Opening the Portfolio

Opening the Tablet PC and Keyboard

Inserting the Battery Pack

Setting Up the Tablet PC and Keyboard as a Notebook

Connecting the Tablet PC to External Power

Turning On the Tablet PC

Setting Up the Pen

Before You Begin

Inserting the Pen Battery

Entering Information with the Pen

Identifying the Pen Tip and Pen Button

Holding the Pen

Performing Mouse Clicks with the Pen

Performing Other Procedures with the Pen

Calibrating the Pen

Using the Pen Holder

Setting Up the Software

Turning Off the Tablet PC

Cleaning the Screen

Protecting the Tablet PC from Power Surges

Obtaining Ergonomic and Safety Information

Setting Up Tablet PC Hardware with a Standard USB Keyboard

Before You Begin

Opening the Portfolio

Unzipping the Portfolio

Opening the Portfolio

Inserting the Battery Pack

Connecting a Standard USB Keyboard

Connecting the Tablet PC to External Power

Turning On the Tablet PC

Continuing the Setup

Beginning to Use the Tablet PC

Selecting Regional Settings

Selecting Screen Settings

Taking the Product Tour

Accessing Operating System Documentation

Protecting the Tablet PC Against Viruses

Obtaining Modem and Network Information

Installing Optional Software

Using the Documentation Library CD

Opening the Documentation Library CD

Selecting a Guide

Finding a Topic Within a Guide

Using Portfolios

Detaching the Portfolio from the Keyboard

Attaching the Portfolio to the Keyboard

Detaching the Portfolio from the Tablet PC

Attaching the Portfolio to the Tablet PC

Using the Tablet PC Keyboard

Attaching the Tablet PC to the Keyboard

Adjusting the Tablet PC and Keyboard

Closing the Tablet PC and Keyboard

Transporting the Tablet PC and Keyboard

Detaching the Tablet PC from the Keyboard

Replacing a Battery Pack

Removing a Battery Pack

Inserting a Battery Pack

Finding More Power and Battery Pack Information

Solving Problems

Quick Solutions Checklist

Is the Tablet PC Receiving Power?

Is the Tablet PC Turned On?

Is the Tablet PC in Standby or Hibernation?

Is the Tablet PC Overheating?

Is the Image Not Visible?

Does the Pen Battery Need Replacing?

Is the System Unresponsive?

Is an External Device Not Working?

Are You Using All Available Documentation?

Is Software Functioning Abnormally?