Hp COMPAQ PROLIANT 3000, COMPAQ PROLIANT 5000, COMPAQ PROLIANT 800, COMPAQ PROSIGNIA 200 SMART-2DH Array Controller Reference Guide

SMART-2DH Array Controller

Reference Guide
Second Edition ( Part Number Compaq Computer Corporation
March 1998)
295469-002

Notice

EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED “AS IS” AND COMPAQ COMPUTER CORPORATION DISCLAIMS ANY WARRANTIES, EXPRESS, IMPLIED OR STATUTORY AND EXPRESSLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, GOOD TITLE AND AGAINST INFRINGEMENT.
This publication contains information protected by copyright. No part of this publication may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation.
1998 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A. The software described in this guide is furnished under a license agreement or nondisclosure
agreement. The software may be used or copied only in accordance with the terms of the agreement. Compaq, Deskpro, Fastart, Compaq Insight Manager, Systempro, Systempro/LT, ProLiant, ROMPaq,
Qvision, SmartStart, QuickFind, PaqFax, ProSignia, registered United States Patent and Trademark Office.
Netelligent, Systempro/XL, SoftPaq, QuickBlank, QuickLock are trademarks and/or service marks of Compaq Computer Corporation.
Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other product names mentioned herein may be trademarks and/or registered trademarks of their
respective companies.
SMART-2DH Array Controller Reference Guide
Second Edition (March 1998) Part Number 295469-002

Contents

About This Guide
Text Conventions..................................................................................................................ix
Symbols in Text.....................................................................................................................x
Symbols on Equipment..........................................................................................................x
Getting Help .........................................................................................................................xi
Compaq Web Site ..........................................................................................................xi
Telephone Numbers.......................................................................................................xi
Chapter 1
Features
Overview of Features......................................................................................................... 1-1
SMART-2DH Array Controller................................................................................... 1-2
Drive Arrays ............................................................................................................... 1-3
Fault Tolerance........................................................................................................... 1-3
Capacity Expansion..................................................................................................... 1-4
Drive Movement......................................................................................................... 1-4
Wide-Ultra SCSI, Fast-Wide SCSI-2, and Fast-SCSI-2 ............................................... 1-5
Array Accelerator........................................................................................................ 1-5
Array Configuration Utility Features.................................................................................. 1-7
iii
Chapter 2
Guidelines for Making Changes to Current Installation
Multiple SMART-2DH Controller Installation................................................................... 2-1
Drive Considerations.......................................................................................................... 2-2
Determining the Maximum Storage ................................................................................... 2-2
Expanding the Capacity of an Array................................................................................... 2-3
Changing the Fault Tolerance ............................................................................................ 2-4
Moving Drives................................................................................................................... 2-4
Moving Arrays................................................................................................................... 2-6
Restoring an Array to Its Original Controller ..................................................................... 2-9
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Chapter 3
Updating the Firmware
ROMPaq Diskettes............................................................................................................. 3-1
Materials Needed........................................................................................................ 3-2
Creating Diskettes....................................................................................................... 3-2
Running System ROMPaq.................................................................................................. 3-3
Running Option ROMPaq.................................................................................................. 3-4
Chapter 4
Running the System Configuration Utility
System Configuration Utility ............................................................................................. 4-1
System Configuration Diskettes .................................................................................. 4-2
Running the System Configuration Utility......................................................................... 4-3
Configuring the Controller................................................................................................. 4-4
Chapter 5
Running the Array Configuration Utility
Before You Begin.............................................................................................................. 5-2
Starting the Array Configuration Utility............................................................................. 5-2
Accessing Online ........................................................................................................ 5-2
System Partition.......................................................................................................... 5-3
SmartStart and Support Software CD .......................................................................... 5-3
Array Configuration Utility Diskettes.......................................................................... 5-3
Configuration Wizards....................................................................................................... 5-4
Online Help ....................................................................................................................... 5-5
Configuration Procedures................................................................................................... 5-5
Creating a New Array ................................................................................................. 5-5
Array Configuration Utility Screens..................................................................................5-16
Main Configuration Screen ........................................................................................5-16
Controller Settings Screen..........................................................................................5-21
Create Array Screen...................................................................................................5-23
Create Logical Drive Screen ......................................................................................5-24
Error and Warning Messages ............................................................................................5-25
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Chapter 6
Installing the Operating System Drivers
Novell NetWare/intraNetWare........................................................................................... 6-2
Materials Needed........................................................................................................ 6-2
Creating Novell SSD Diskettes.................................................................................... 6-2
Additional Information................................................................................................ 6-3
Installing the Driver.................................................................................................... 6-4
Updating the Compaq Insight Manager Agents .......................................................... 6-5
Using Array Configuration Utility for NetWare/intraNetWare (CPQONLIN).............. 6-6
Optimizing Array Controller Performance................................................................... 6-6
Using the Compaq Drive Array Optimization Utility (CPQDAOPT)........................... 6-7
Software Drive Mirroring with NetWare/intraNetWare.............................................6-10
Handling Disk Drive Failures.....................................................................................6-11
Microsoft Windows NT.....................................................................................................6-19
Materials Needed.......................................................................................................6-19
Creating the Windows NT SSD Diskettes...................................................................6-19
Additional Information...............................................................................................6-20
Installation Procedures...............................................................................................6-21
Updating the Compaq Insight Manager Agents .........................................................6-27
SCO OpenServer 5............................................................................................................6-28
Getting the Driver and Installation Information.........................................................6-28
Materials Needed.......................................................................................................6-28
Creating the EFS Diskettes......................................................................................... 6-29
Accessing the Information..........................................................................................6-29
Updating the Compaq Insight Manager Agents .........................................................6-30
SCO UnixWare 2.1 or Later..............................................................................................6-31
Getting the Driver and Installation Information.........................................................6-31
Materials Needed.......................................................................................................6-31
Creating the EFS Diskettes......................................................................................... 6-31
Accessing the Information..........................................................................................6-32
Updating the Compaq Insight Manager Agents .........................................................6-32
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vi
Installing the Operating System Drivers
IBM OS/2 .........................................................................................................................6-34
Materials Needed.......................................................................................................6-34
Creating an SSD Diskette...........................................................................................6-34
Additional Information...............................................................................................6-35
Installing the Driver...................................................................................................6-36
Controller Ordering....................................................................................................6-36
Partitioning ................................................................................................................6-37
Booting OS/2 from a SMART-2DH Array Controller Drive.......................................6-38
Command Line Switches............................................................................................6-39
Important Information................................................................................................6-41
Updating the Compaq Insight Manager Agents .........................................................6-41
Banyan VINES 6.0 or Later..............................................................................................6-42
Materials Needed.......................................................................................................6-42
Creating the Peripheral Adapter Support Software Diskettes......................................6-42
Additional Information...............................................................................................6-43
Installing the Driver...................................................................................................6-43
Microsoft Windows 95......................................................................................................6-44
Getting the Driver and Installation Information.........................................................6-44
Materials Needed.......................................................................................................6-44
Creating the Windows 95 Diskettes............................................................................6-45
Installing the SMART-2DH Array Controller with Windows 95.................................6-45
continued
Appendix A
Electrostatic Discharge
Preventing Electrostatic Damage........................................................................................A-1
Grounding Methods ........................................................................................................... A-2
Appendix B
Specifications
SMART-2DH Controller....................................................................................................B-1
Wide SCSI Connector Pin Assignments...........................................................................B-2
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Appendix C
Things You Should Know
Option Kit Contents...........................................................................................................C-1
SMART-2DH Controller Option Kit Contents.............................................................C-1
SCSI Termination..............................................................................................................C-2
SCSI IDs............................................................................................................................ C-2
SCSI Cabling.....................................................................................................................C-2
SCSI Cable Connectors......................................................................................................C-3
Migrating to/from Other SMART Array Controllers ..........................................................C-5
Appendix D
Understanding Drive Arrays
What is a Drive Array? ......................................................................................................D-1
Drive Arrays ...............................................................................................................D-3
Logical Drives.............................................................................................................D-4
Drive Array Benefits..........................................................................................................D-5
Data Protection ...........................................................................................................D-5
Performance Enhancement...............................................................................................D-11
Distributing Data and Data Striping...........................................................................D-11
Array Accelerator......................................................................................................D-12
Concurrent I/O Request Servicing.............................................................................D-14
Optimized Request Management...............................................................................D-14
Bus Master Data Transfers........................................................................................D-15
Expanding Storage Capacity ............................................................................................D-15
Online Capacity Expansion.......................................................................................D-17
Disk Drive Upgrades.................................................................................................D-18
Other Fault Management Features....................................................................................D-18
Auto Reliability Monitoring......................................................................................D-19
Dynamic Sector Repairing ........................................................................................D-19
Drive Parameter Tracking .........................................................................................D-19
Drive Failure Alert Features......................................................................................D-19
Interim Data Recovery..............................................................................................D-20
Automatic Data Recovery.........................................................................................D-20
Hot-Pluggable Drives................................................................................................D-21
Controller Duplexing.................................................................................................D-23
Software-Based Drive Mirroring...............................................................................D-23
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Appendix E
Upgrading or Replacing the Array Accelerator
Accessing the SMART-2DH Controller ...........................................................................E-2
Removing the Array Accelerator Board .............................................................................E-2
Array Accelerator Installation............................................................................................E-3
Array Accelerator Switch................................................................................................... E-4
Appendix F
Upgrading from the SMART SCSI Array Controller
Appendix G
Recovering from Drive Failure
Recognizing a Drive Failure...............................................................................................G-1
Fault Tolerance and Drive Failure......................................................................................G-2
A Non-Fault-Tolerant (RAID 0) Logical Drive ...........................................................G-2
A RAID 1 (Mirroring) Logical Drive ..........................................................................G-2
Spare Drives................................................................................................................G-3
Replacing a Failed Drive....................................................................................................G-3
Automatic Data Recovery...........................................................................................G-4
Automatic Data Recovery Failure ...............................................................................G-5
Compromised Fault Tolerance ...........................................................................................G-6
Appendix H
POST Error Messages
Appendix I
Questions and Answers
Index
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About This Guide

This guide is designed to be used as a reference for operation, troubleshooting, and future upgrades.
Text Conventions
This document uses the following conventions to distinguish elements of text:
Keys
ix
Keys appear in boldface. A plus sign (+) between two keys indicates that they should be pressed simultaneously.
USER INPUT
FILENAMES
Menu Options, Command Names, Dialog Box Names
COMMANDS, DIRECTORY NAMES, and DRIVE NAMES
Type When you are instructed
Enter When you are instructed
User input appears in a different typeface and in uppercase.
File names appear in uppercase italics. These appear in initial capital letters.
These always appear in uppercase.
information
information and then press the
without
pressing the
information, type the
to type
Enter
to enter
information, type the
key.
Enter
key.
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x About This Guide
Symbols in Text
These symbols may be found in the text of this guide. They have the following meanings.
WARNING:
!
could result in bodily harm or loss of life.
CAUTION:
damage to equipment or loss of information.
IMPORTANT:
: Presents commentary, sidelights, or interesting points of information.
NOTE
Indicates that failure to follow directions could result in
Presents clarifying information or specific instructions.
Symbols on Equipment
These icons may be located on equipment in areas where hazardous conditions may exist.
Any surface or area of the equipment marked with these symbols indicates the presence of electrical shock hazards. Enclosed area contains no operator serviceable parts.
WARNING:
hazards, do not open this enclosure.
Indicates that failure to follow directions in the warning
To reduce the risk of injury from electrical shock
Any RJ-45 receptacle marked with these symbols indicates a Network Interface Connection.
WARNING:
damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle.
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To reduce the risk of electrical shock, fire, or
Any surface or area of the equipment marked with these symbols indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists.
WARNING:
allow the surface to cool before touching.
Power Supplies or Systems marked with these symbols indicate the equipment is supplied by multiple sources of power.
To reduce the risk of injury from a hot component,
xi
Getting Help
If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations.
Compaq Web Site
The Compaq Web Site has information on this product as well as the latest drivers and Flash ROM images. You can access the Compaq Web Site by logging on to the Internet at
Telephone Numbers
For the name of your nearest Compaq Authorized Reseller: In the United States, call 1-800-345-1518
In Canada, call 1-800-263-5868 For Compaq technical support:
In the United States and Canada, call 1-800-386-2172 For Compaq technical support phone numbers outside the United States and Canada, visit the Compaq Web Site at
WARNING:
shock, remove all power cords to completely disconnect power from the system.
To reduce the risk of injury from electrical
http://www.compaq.com
http://www.compaq.com
.
.
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Chapter 1
Features
The Compaq SMART-2DH Array Controller is a dual-channel, 32-bit array controller with many advanced features. The controller supports all SCSI hard drives: Wide-Ultra SCSI, Fast-Wide SCSI-2, and Fast-SCSI-2. Included with the SMART-2DH Array Controller is the Compaq Array Configuration Utility, which provides easy drive array setup and configuration changes.
Overview of Features
Listed below are some of the features of the SMART-2DH Array Controller option board:
Support for RAID 0, 1, 4, and 5 fault tolerance options
Online capacity expansion
Supports Wide-Ultra SCSI; a 16-bit, 20-MHz bus providing a 40-
Mbytes/sec data transfer rate
Support for Wide-Ultra SCSI, Fast-Wide SCSI-2, and Fast-SCSI-2
hard drives
Dual channels on a single board to support up to 14 drives (7 per channel)
1-1
Wide-Ultra SCSI/Fast-SCSI-2 (Wide SCSI) internal connector
Wide-Ultra SCSI/Fast-SCSI-2 (Wide SCSI) external connector
Removable Array Accelerator - battery-backed 16-MB Read/Write
Cache with ECC (Error Checking and Correcting) memory
Performance monitoring through Compaq Insight Manager
Automatic performance tuning
Pre-failure notification
Read-ahead caching
Tagged command queuing
Multiple logical drives per drive array
Support for drive and array movement
Available in 32-bit PCI Bus Master interface
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1-2
Features
SMART-2DH Array Controller
The SMART-2DH Array Controller interface to the server is a Peripheral Component Interface (PCI) bus. The PCI bus is a high-performance, 32-bit bus with multiplexed address and data lines, and includes a parity signal. It provides a high-speed (up to 132 Megabytes/sec) path between the system board and the SMART-2DH Array Controller.
The SMART-2DH Array Controller is a PCI Bus Master device and conforms to Rev. 2.0 or greater of the PCI Local Bus Specification.
DAZ1-1.EPS
Figure 1-1.
1
3
2
SMART-2DH Array Controller
Major components of the SMART-2DH Array Controller include:
Internal Wide-Ultra SCSI Port 1 connector
Array Accelerator board
External Wide-Ultra SCSI Port 2 connector
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Drive Arrays
Drive array technology distributes data across a series of hard drives to unite these physical drives into one or more higher performance logical drives. Distributing the data makes it possible to access data concurrently from multiple drives in the array, yielding I/O rates faster than non-arrayed drives. Each logical drive in the array may be set to a different fault tolerant configuration. The SMART-2DH Array Controller manages the drive array independent of the host processor.
There may be several possible ways to configure each set of hardware. The Array Configuration Utility is used to help you configure the hardware in the way that best suits your needs.
1-3
See Appendix D for more information on drive arrays. See Chapter 5, “Running the Array Configuration Utility,” for information on configuring your drive arrays using the Compaq Array Configuration Utility.
Fault Tolerance
Fault tolerance refers to several possible methods used to protect data from being lost in the event of a hardware failure somewhere in the storage system. Each method has its advantages, so choosing one requires careful planning for your particular requirements.
The fault tolerance methods supported by the SMART-2DH Array Controller and the Compaq Array Configuration Utility include:
Distributed data guarding (RAID 5)
Data guarding (RAID 4)
Drive mirroring (RAID 1)
No fault tolerance (RAID 0)
CAUTION:
It is recommended that any time you move drive
arrays or change your configuration you should back up data.
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1-4
Features
Further data protection can be achieved by assigning an online spare to any RAID 1, RAID 4, or RAID 5 configuration. See Appendix D for more information on these fault-tolerance methods. See Chapter 5 for information on configuring your system for one of the fault tolerance methods.
Capacity Expansion
Capacity Expansion refers to the ability to change an existing data storage configuration. This change usually involves adding drives to provide more storage space.
Using the Array Configuration Utility, changing your storage configuration is easy, even in fault-tolerant configurations, without requiring a data backup and restore cycle. If you are using Microsoft Windows NT or Novell NetWare operating systems with hot-pluggable drives, storage expansion can also be performed online, without shutting down the server operating system. For more information on storage expansion, see Appendix D, “Understanding Drive Arrays.”
Drive Movement
An array of drives can be moved from one system to another as long as the relative order of the drives is maintained. For more information, see Chapter
2.
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Wide-Ultra SCSI, Fast-Wide SCSI-2, and Fast-SCSI-2
The SMART-2DH Array Controller complies with ANSI SCSI-2 standards, supporting 16-bit Wide-Ultra SCSI, 16-bit Fast-Wide SCSI-2, and 8-bit Fast­SCSI-2 (standard SCSI) devices.
Wide-Ultra SCSI
Wide-Ultra SCSI technology provides SCSI data transfer rates of up to 40-Mbytes/sec at a 20-MHz bus rate. This combination allows high throughput in many network application environments, including resource sharing and database servicing.
Fast-Wide SCSI-2 and Fast-SCSI-2
Fast-Wide SCSI-2 provides two bytes of data at each bus transfer, providing a maximum of 20-Mbytes/sec data rate between SCSI devices while still maintaining a 10-MHz bus rate.
Compaq Fast-Wide SCSI-2 controllers and devices are able to communicate using Fast-SCSI-2 protocol when required. Therefore, Fast-SCSI-2 drives may also be used with SMART-2DH Array Controller using the appropriate cable adapter.
1-5
Array Accelerator
The SMART-2DH Controller Array Accelerator provides a 16-MB onboard write cache. The result is improved performance on data access to the drive array by serving as a posted-write cache and read-ahead cache. The write cache can accept data from the server at 60 megabytes per second. At the same time, read and writes caches can be accommodated by the drivers. The read-ahead cache uses a multi-threaded algorithm to predict the next likely read operation for the array. That data is then read into the Array Accelerator from the drives. When the SMART-2DH Array Controller receives a read request for the cached data, it can be brought immediately into system memory bus speeds. The Array Accelerator feature may be disabled by software if desired.
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1-6
Features
: The SMART-2DH Controller Array Accelerator is equipped with a
NOTE
switch that may be activated to fine tune system performance. See Appendix E for further information.
The Array Accelerator is made of ECC (Error Checking and Correcting) memory, providing a high level of data integrity. ECC memory detects and corrects hard and soft memory errors without affecting performance.
The Array Accelerator is backed up with onboard rechargeable batteries, ensuring that the data temporarily held (cached) there is safe even with equipment failure or power outage. This is particularly important for data that has been cached by a posted-write, but has not yet been written to the hard drives. The batteries preserve data in the Array Accelerator for up to four days.
IMPORTANT:
The rechargeable batteries on a new SMART-2DH Array Controller may be discharged when the board is first installed. During server power up with discharged Array Accelerator batteries, Power-On Self-Test (POST) displays the code “1794,” indicating that the Array Accelerator is disabled. This is not a problem that requires action on your part. The Array Accelerator is automatically enabled when the batteries are charged to 90% of their capacity.
It may take up to 36 hours for the internal circuitry to charge the batteries fully. During this time, the Array Accelerator will be disabled, but the SMART-2DH Array Controller will function properly, although without the performance advantage of the Array Accelerator.
The Array Accelerator, with backup batteries, is located on a removable daughter board. In the unlikely event of failure, the Array Accelerator can be detached from the failed SMART-2DH Array Controller and attached to a replacement SMART-2DH Array Controller. If the configuration information stored in the Array Accelerator matches that stored on the drives, any valid posted-write data being held in the cache is automatically written to the drives attached to the replacement Array controller. Thus, data being held in the Array Accelerator memory can be recovered despite failure of the main SMART-2DH Array Controller board.
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Array Configuration Utility Features
The Compaq Array Configuration Utility is an easy-to-use graphical configuration utility to help you set up and change drive array configurations. This utility:
Provides a graphical view of Compaq drive array configurations
Provides express or custom initial configuration
Supports easy capacity expansion
Supports RAID 0, 1, 4, and 5 fault-tolerant configurations
Helps optimize your array configuration with configuration Wizards
Sets drive rebuild and capacity expansion priorities
Allows online spare (hot spare) configuration
Allows separate fault tolerance configuration on a logical drive basis
1-7
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Chapter 2
Guidelines for Making Changes to Current Installation
Multiple SMART-2DH Controller Installation
When you install more than one SMART-2DH Array Controller in the same server, the following considerations apply:
Each SMART-2DH Controller has two independent SCSI channels,
each of which supports up to seven drives.
Each SCSI channel has its own set of unique SCSI IDs (from 0 to 6).
You must assign each peripheral on the bus a unique ID for that bus.
Since only one of the two SCSI ports is available on its external connector, the other internal port must be brought out to an external connector if it is to be used for external storage. In some servers, a connector panel is provided for this purpose, but in others the internal port is brought out through an unused option slot using a special connector bracket.
2-1
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2-2
Guidelines for Making Changes to Current Installation
Drive Considerations
If you will be installing or replacing drives in your Compaq server, keep in mind that:
Drives may be Fast-SCSI-2, Fast-Wide SCSI-2, Wide-Ultra SCSI, or a mixture
of the three in servers and storage systems supporting hot-pluggable drives.
Drives should not contain termination. Compaq servers and internal
cabling provide the required termination of the SCSI bus.
Compaq hard drives supported by the SMART-2DH Controller
include:
1.05-GB Fast-SCSI-2
2.1-GB Fast-SCSI-2
2.1-GB Fast-Wide SCSI-2
2.1-GB Wide-Ultra SCSI
4.3-GB Fast-SCSI-2
4.3-GB Fast-Wide SCSI-2
4.3-GB Wide-Ultra SCSI
9.1-GB Wide-Ultra SCSI
9.1-GB Fast-SCSI-2
18.2-GB Wide-Ultra SCSI 3
Drives should be of the same capacity to provide the greatest storage space
efficiency when grouped together into the same drive array.
Except on hot-plug drives in ProLiant servers and storage systems, you must
manually set the SCSI ID on each drive to a unique value in the range of 0 to 6 for each SCSI bus. Consult the documentation that came with the drive for instructions on setting the SCSI ID.
Determining the Maximum Storage
Maximum storage capacity factors of a server include:
subtract any option slots used for other purposes
available internal drive bays
availability of external connectors for SCSI Bus 1 (requires connector
panel location or vacant option slot)
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some operating systems limit number of logical drives or drive controllers
The maximum number of controllers and drives supported depends on several factors. To determine the number of drives supported by your server, refer to the Setup and Installation Guide, or Reference Guide, that accompanied your server. Server specifications are also available at our website, www.compaq.com.
Expanding the Capacity of an Array
Below is an overview of procedures for expanding the capacity of an array.
1. Review. See Appendix D, “Adding Storage Capacity,” for information
on expanding the storage capacity of an existing SMART-2DH array.
2. Back up data. Although data loss is not anticipated during a normal
capacity expansion, it is a good idea to back up all data in the array you will be expanding. This backup may also be used to return to the original configuration, if necessary.
3. Add drives. If you are using a server or storage system that does not
support hot-pluggable drives, you will need to power down the server or storage system to add new drives. If you are using a server or storage system that does support hot-pluggable drives, do not power down the system or take it offline. Simply plug the new drives into vacant bays.
2-3
4. Configure drive array. See “Capacity Expansion” in Chapter 5 for
instructions on using the Compaq Array Configuration Utility to reconfigure your drive array to make use of the added capacity. If your operating system supports it, run the Array Configuration Utility online to guide you through the process. The controller automatically redistributes the data.
SMART-2DH Array Controller Reference Guide
Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002
File Name: C-CH02.DOC Last Saved On: 2/27/98 11:25 AM
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2-4
Guidelines for Making Changes to Current Installation
Changing the Fault Tolerance
An overview of the procedures to change the fault tolerance is provided below.
1. Decide on a fault-tolerance method. Review Appendix D,
“Understanding Drive Arrays,” and choose the fault-tolerance method that best suits your needs.
2. Back up data. Changing the fault tolerance will destroy the data on that logical drive. You must back up all data in the logical drive that you will be changing.
3. Configure drive array. Proceed to Chapter 5, “Running the Array Configuration Utility,” for information on reconfiguring your drive array with the new fault-tolerance method.
4. Restore data. Copy the backed-up data into the same logical drive. Your system automatically redistributes the data according to the new fault-tolerance method.
Moving Drives
Drives can be moved to alternate ID positions on the same array controller as long as their relative positions remain unchanged. (For information on moving arrays from one controller to another, see the section in this chapter, “Moving Arrays.”) Although data loss is not anticipated during drive movement, it is recommended you back up data before moving drives. To move drives, the following conditions must be met:
Controller firmware is the latest revision (currently 2.02).
System power is OFF (includes all system components).
The move will not result in more than 7 physical drives and/or 32
logical drives (volumes) connected to a single controller.
No failed drives identified. The array should be in its original
configuration with no active spare drives.
Capacity expansion is not running.
Drives in each array must maintain same the same relative positions
before and after drive movement as shown in Figure 2-1.
Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002
File Name: C-CH02.DOC Last Saved On: 2/27/98 11:25 AM
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The original configuration in Figure 2-1 shows drive positions 0, 3, and 6 filled. The drives are moved to positions 0, 1, and 2. In both configurations, the relative order of the drives stays the same: a, then b, then c. This example would not work if the new configuration changed the relative orders of the drives, that is, b, then a, then c. The new positions can also span multiple buses as long as the relative order remains the same; in this case, think of drive IDs 0 and 1 on SCSI port 2 as IDs (positions) 7 and 8. SCSI cables cannot be interchanged if an array spans the two ports.
2-5
Original
Configuration
ID6 c ID6
ID5 ID5
ID4 ID4
ID3 b ID3
ID2 ID2 c
ID1 ID1 b
ID0 a ID0 a
Figure 2-1.
Maintaining relative drive order while moving drives within or between arrays
New
Configuration
When the above conditions are met, follow these steps to move drives:
1. Power system OFF.
2. Move drives.
3. Power system ON. A 1724 POST message should indicate that drive positions were changed and the configuration was updated. If the system comes up with a 1785 (Not Configured) POST message, turn the system off immediately to avoid data loss and return the drives to their original locations.
4. Run Array Configuration Utility to view the new drive configuration (optional).
SMART-2DH Array Controller Reference Guide
Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002
File Name: C-CH02.DOC Last Saved On: 2/27/98 11:25 AM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
2-6
Guidelines for Making Changes to Current Installation
Moving Arrays
Moving arrays refers to consolidating arrays that exist on more than one controller onto a single controller. To move an array to another controller, the conditions listed previously for moving drives, and the following additional restrictions must be met:
All of the drives in the array must be moved at the same time.
Positions of drives on the destination controller should not be moved at
the same time.
If any drives are missing or have failed, all data on the moved arrays could be lost. To protect against data loss, data should be backed up before moving an array. If you have previously moved an array and plan to restore it to its original controller, see the following section, “Restoring an Array to Its Original Controller.”
Figure 2-2 shows an original distributed configuration with two controllers, each having one array: drive IDs 0, 1, 2, and 3 constitute Array A on Controller 1 and drive IDs 0, 1, and 2 constitute Array A on Controller 2. Figure 2-3 shows that after removing the array from Controller 2 and adding it to Controller 1, Controller 1 has two arrays: drive IDs 0, 1, 2, and 3 constitute Array A and drive IDs 4, 5, and 6 constitute Array B. Controller 2 has no arrays.
: A spare can be added as part of an array during this process.
NOTE
However, it will not be restored as a spare until you run Array Configuration Utility on the newly configured array.
Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002
File Name: C-CH02.DOC Last Saved On: 2/27/98 11:25 AM
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Controller 1 Controller 2
ID6 ID6
ID5 ID5
ID4 ID4
ID3 d ID3
ID2 c ID2 z
ID1 b Array A ID1 y Array A
ID0 a ID0 x
2-7
Figure 2-2.
Configuration with two arrays, two controllers
Controller 1 Controller 2
ID6 z ID6
ID5 y Array B ID5
ID4 x ID4
ID3 d ID3
ID2 c ID2
ID1 b Array A ID1
ID0 a ID0
Figure 2-3.
Arrays consolidated to one controller
To move an array, make sure all required conditions are satisfied, then:
1. Power system OFF.
2. Move array (include all drives in the array).
SMART-2DH Array Controller Reference Guide
Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002
File Name: C-CH02.DOC Last Saved On: 2/27/98 11:25 AM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
2-8
Guidelines for Making Changes to Current Installation
3. Power system ON. A 1727 POST message should indicate that logical drives were added to the configuration. If the system comes up with a 1785 (Not Configured) POST message, turn the system off immediately to avoid data loss and return the drives to their original locations.
: If you move arrays from a dual-channel controller to a single-
NOTE
channel controller, you may get an error message indicating a configuration error. If you get this error message:
Return to the previous dual-channel controller configuration.Back up data on the array.Move the drives to the single-channel controller.Run Array Configuration Utility on the single-channel controller to
configure the array.
Restore data to the array.
4. Run Array Configuration Utility to view the new drive configuration or to assign spare drives (optional).
Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002
File Name: C-CH02.DOC Last Saved On: 2/27/98 11:25 AM
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Restoring an Array to Its Original Controller
If you have moved an array from one controller to another, you can restore it to its original controller. Figures 2-4 through 2-6 show the consecutive configurations required to restore an array to its original controller (or to a replaced controller in the event of controller failure). Figure 2-4 shows the consolidated configuration that includes Array A with drive IDs 0 through 3 and Array B with drive IDs 4, 5, and 6. Moving Array B back to Controller 2 creates an interim four-array state, with Array B on Controller 1 and Array A on Controller 2 appearing as failed. Running Array Configuration Utility removes the “failed” arrays and restores the original two-array configuration.
Controller 1 Controller 2
ID6 z ID6
ID5 y Array B ID5
ID4 x ID4
ID3 d ID3
ID2 c ID2
2-9
ID1 b Array A ID1
ID0 a ID0
Figure 2-4.
Arrays A and B both attached to Controller 1
Controller 1 Controller 2
ID6 ID6 z
ID5 Array A ID5 y Array B
ID4 “Failed
ID3 d ID3
ID2 c ID2
ID1 b Array A ID1 Array A
ID0 a ID0 “Failed”
ID4 x
SMART-2DH Array Controller Reference Guide
Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002
File Name: C-CH02.DOC Last Saved On: 2/27/98 11:25 AM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
2-10
Guidelines for Making Changes to Current Installation
Figure 2-5.
Figure 2-6.
Interim four-array state
Controller 1 Controller 2
ID6 ID6 z
ID5 ID5 y Array A
ID4 ID4 x
ID3 d ID3
ID2 c ID2
ID1 b Array A ID1
ID0 a ID0
Failed arrays removed; arrays on separate controllers
To restore an array to its original controller, make sure the conditions for moving drives are met. Then:
IMPORTANT:
These steps must be followed EXACTLY. Any deviation or
mistake could result in the loss of all data across all moved arrays.
1. Power system OFF.
2. Move the array back to its original controller, but retain its drive position as it was in the consolidated configuration.
3. Power system ON.
4. Each controller will indicate a 1789 POST message that drives are missing. Press F2 to fail the missing drives.
5. Run Array Configuration Utility and remove the appropriate “failed” arrays.
6. Reboot the system.
Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002
File Name: C-CH02.DOC Last Saved On: 2/27/98 11:25 AM
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Chapter 3
Updating the Firmware
The ROMs on all Compaq servers and most Compaq options can be updated easily. This is done by flashing the ROM using a special Compaq utility called ROMPaq, which replaces the existing contents of the ROM with another version stored in a disk file. This is a convenient way to distribute new firmware to keep Compaq products updated with the latest capabilities.
There are two ROMPaq utilities:
System ROMPaq for updating the system ROM in all Compaq servers
supporting Flash ROM. Use System ROMPaq when installing a new SMART-2DH Controller in a Compaq server to be sure that the server can utilize all the capabilities of the SMART-2DH Array Controller.
Option ROMPaq for updating the onboard ROM on all Compaq options that
support flashing. Use Option ROMPaq when new versions of the SMART-2DH Array Controller firmware or SCSI drive firmware become available to take advantage of expanded capabilities.
3-1
IMPORTANT:
your server, you must run System ROMPaq to update the system firmware. Use the instructions below to create diskettes with the latest version of System ROMPaq from the Compaq SmartStart and Support Software CD supplied with the SMART-2DH Controller.
ROMPaq Diskettes
The ROMPaq utilities must be run from diskette(s). The latest version of the ROMPaq diskettes may be created from the Compaq SmartStart and Support Software CD that was supplied in the SMART-2DH Controller Option Kit. We recommend that you initially use this version of ROMPaq because it is the latest one that supports your new SMART-2DH Controller.
Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002
File Name: D-CH03.DOC Last Saved On: 2/27/98 11:26 AM
Before you install the new SMART-2DH Array Controller in
SMART-2DH Array Controller Reference Guide
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3-2
Updating the Firmware
Materials Needed
Creating Diskettes
You will need the following items to create ROMPaq utility diskette(s):
Compaq SmartStart and Support Software CD (supplied in the SMART-
2DH Array Controller Option Kit)
One blank diskette (for System ROMPaq) or three or four blank
diskettes (for Option ROMPaq), depending upon your server
Access to a server or workstation with a bootable CD-ROM drive. This
may be the system in which you are installing the SMART-2DH Controller.
To create ROMPaq diskettes:
1. Boot the server from the Compaq SmartStart and Support Software CD.
2. From the Compaq System Utilities screen, select Create Support Software.
3. From the Diskette Builder screen, scroll down the list and select one of the following three ROMPaq selections: System ROMPaq Firmware Upgrade Diskette for Compaq ProLiant Servers, System ROMPaq Firmware Upgrade Diskette for Compaq Systempro/XL and Compaq ProSignia Servers, or Option ROMPaq.
4. Follow the instructions on the screen to create the ROMPaq diskette(s).
Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002
File Name: D-CH03.DOC Last Saved On: 2/27/98 11:26 AM
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