Hp COMPAQ PROLIANT 2500 MAINTENANCE AND SERVICE GUIDE
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NOTICE
The information in this guide is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR
EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE
OF THIS MATERIAL.
This publication contains information protected by copyright. No part of this guide may be photocopied
or reproduced in any form without prior written consent from Compaq Computer Corporation.
The software described in this guide is furnished under a license agreement or nondisclosure agreement.
The software may be used or copied only in accordance with the terms of the agreement.
Product names mentioned herein may be trademarks and/or registered trademarks of their respective
companies.
© 1996 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.
Compaq, ProLiant, Compaq Insight Manager, NetFlex, ROMPaq,
SmartStart, and QuickFind
Registered U.S. Patent and Trademark Office.
MAINTENANCE AND SERVICE GUIDE
Compaq ProLiant 2500 Family of Servers
First Edition (October 1996)
Part Number 281834-001
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v
Contents
Preface
About This Guide
Symbols..........................................................................................................................ix
Technician Notes............................................................................................................ix
Locating Additional Information.....................................................................................x
Chapter 1
Illustrated Parts Catalog
Mechanical Parts Exploded View............................................................................... 1-1
System Components Exploded View.......................................................................... 1-2
Spares Parts List.......................................................................................................... 1-3
Chapter 2
Removal and Replacement Procedures
Electrostatic Discharge Information ...........................................................................2-2
Symbols in Equipment ................................................................................................ 2-2
Preparation Procedures ............................................................................................... 2-3
Front Bezel.................................................................................................................. 2-3
Compaq ProLiant 2500........................................................................................ 2-3
Compaq ProLiant 2500R ..................................................................................... 2-5
Large Access Panel..................................................................................................... 2-6
Compaq ProLiant 2500........................................................................................ 2-6
Compaq ProLiant 2500R ..................................................................................... 2-7
Security Screws........................................................................................................... 2-8
Small Access Panel ..................................................................................................... 2-9
Compaq ProLiant 2500........................................................................................ 2-9
Compaq ProLiant 2500R ................................................................................... 2-10
Mass Storage Devices............................................................................................... 2-11
Removable Media Storage Devices................................................................... 2-12
Hot-Pluggable Hard Drives................................................................................ 2-14
Important Guidelines For Replacing Hot-Pluggable Hard Drives..................... 2-14
Replacing Hot-Pluggable Hard Drives............................................................... 2-16
Replacing Non-Hot-Pluggable Hard Drives.......................................................2-17
Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide
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Contents
Chapter 2
Removal and Replacement Procedures
Cable Folding and Routing Diagrams....................................................................... 2-18
Cable Diagram for Diskette Drive ..................................................................... 2-18
Cable Diagram for IDE/CD-ROM..................................................................... 2-19
Cable Diagram for Hot-Pluggable Drive Cages................................................. 2-19
Cable Diagram for Non-Hot-Pluggable Drive Cages......................................... 2-20
Cable Diagram for Duplexed Hot-Pluggable Hard Drives................................ 2-20
Processor Tray Assembly.......................................................................................... 2-21
Boards ....................................................................................................................... 2-22
Drive Cage with Hot-Pluggable Drive Backplane Board................................... 2-22
System I/O and Processor Backplane Board..................................................... 2-24
Memory.............................................................................................................. 2-25
System I/O Board Tray Assembly ..................................................................... 2-27
Processor Power Module................................................................................... 2-28
Processor Chip................................................................................................... 2-29
Processor Board................................................................................................. 2-30
Expansion Boards .............................................................................................. 2-31
Power Supply............................................................................................................ 2-32
Miscellaneous Parts .................................................................................................. 2-34
System I/O Fan...................................................................................................2-34
Processor Fan..................................................................................................... 2-35
Battery................................................................................................................ 2-36
Continued
Chapter 3
Diagnostic Tools
Utility Access.............................................................................................................. 3-1
Power-On Self-Test (POST)....................................................................................... 3-3
Diagnostics (DIAGS)................................................................................................ 3-13
Drive Array Advanced Diagnostics (DAAD)............................................................ 3-25
Starting DAAD................................................................................................... 3-26
DAAD Diagnostic Messages ............................................................................. 3-26
Rapid Recovery Services........................................................................................... 3-38
Automatic Server Recovery............................................................................... 3-38
Configuring the Server for Automatic Server Recovery (ASR)......................... 3-40
Server Health Logs............................................................................................. 3-42
System Configuration History Files................................................................... 3-45
ROMPaq.................................................................................................................... 3-45
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vii
Chapter 4
Switch and Jumper Information
System I/O Board........................................................................................................ 4-1
Pentium Pro Processor Board ..................................................................................... 4-3
SCSI Devices............................................................................................................... 4-5
Mass Storage for Hot-Pluggable Models............................................................. 4-5
Mass Storage for Duplexed Hot-Pluggable Models............................................. 4-6
Mass Storage for Non-Hot-Pluggable Models..................................................... 4-6
NetFlex-2 Controller................................................................................................... 4-8
Chapter 5
Physical and Operating Specifications
System Unit................................................................................................................. 5-2
Power Supply.............................................................................................................. 5-4
DIMM Memory........................................................................................................... 5-5
19-Inch Rack............................................................................................................... 5-5
Internal Diskette Drives.............................................................................................. 5-6
CD-ROM Drive........................................................................................................... 5-7
Tray Load CD-ROM Drive......................................................................................... 5-8
Integrated Wide-Ultra SCSI Controller....................................................................... 5-9
Wide-Ultra SCSI Controller...................................................................................... 5-10
32-Bit Fast-SCSI-2/E Controller............................................................................... 5-10
32-Bit Fast-Wide SCSI-2/E Controller ..................................................................... 5-11
32-Bit Fast-Wide SCSI-2/P Controller...................................................................... 5-11
SMART-2/P Controller............................................................................................. 5-12
SMART-2/E Controller............................................................................................. 5-13
SMART SCSI Array Controller................................................................................ 5-14
2.1-Gigabyte Pluggable Fast-Wide SCSI-2 Drive.................................................... 5-14
4.3-Gigabyte Pluggable Fast-Wide SCSI-2 Drive.................................................... 5-15
NetFlex-2 ENET-TR Controller................................................................................5-15
NetFlex-3/E Controller.............................................................................................. 5-16
Netflex-2 DualPort ENET Controller....................................................................... 5-16
Ethernet Cable (10/100BASE-T).............................................................................. 5-17
Ethernet Cable (AUI)................................................................................................ 5-17
Token Ring Cable (STP)........................................................................................... 5-17
Token Ring Cable (UTP).......................................................................................... 5-17
Index
Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide
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viii
Contents
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WARNING:
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ix
Preface
About This Guide
This Maintenance and Service Guide is a troubleshooting guide that can be used for
reference when servicing the Compaq ProLiant 2500 Family of Servers. Only authorized
technicians trained by Compaq should attempt to repair this equipment.
Compaq Computer Corporation reserves the right to make changes to Compaq ProLiant
2500 and 2500R Servers without notice.
Many of the illustrations used in this guide show only the Compaq ProLiant 2500. You can
also refer to these illustrations when servicing the Compaq ProLiant 2500R. Separate
illustrations are provided where necessary.
Symbols
The following text and symbols mark special messages throughout this guide:
follow directions in the warning could result in bodily har m o r
loss of life.
CAUTION: Text set off in this manner indicates that failure to
follow directions co uld res ult in dam ag e to equipm ent o r lo s s
of data.
IMPORTANT: T ext set o f f in this m anner pr esents clar if ying
information or
specific instructions.
NOTE: Text set o f f in this m anner pr es ents co m m entar y,
sidelights, or interesting po ints o f inf o r m atio n.
Technician Notes
Text set off in this manner indicates that failure to
Compaq Proliant 2500 Family of Servers Maintenance and Service Guide
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About This Guide
WARNING: Only authoriz ed technicians tr ained by
Compaq should attempt to repair this equipment. All
troubleshooting and r epair pr o cedur es ar e detailed to allo w
only subassembly/mo dule level r epair. Because of the
complexity of the individual boar ds and s ubas s em blies , no
one should attempt to make repairs at the component level
or to make modificatio ns to any pr inted w ir ing bo ar d.
Improper repairs can create a s afety hazard. Any indications
of component replacem ent o r printed wiring board
modifications may void any w arr anty.
CAUTION: To properly ventilate your system, yo u m us t
provide at least 12 inches (30.48 cm) of clearance at the
front and back of the com puter .
CAUTION: The computer is designed to be electrically
grounded. To
ensure proper oper ation, plug the AC po w er co r d into a
properly grounded
AC outlet only.
Locating Additional Information
The following documentation is available to support these products:
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User Documentation
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Compaq Service Quick Reference Guide
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Service Training Guides
■
Compaq Service Advisories and Bulletins
■
Compaq QuickFind
■
Compaq Insight Manager
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1-1
Chapter 1
Illustrated Parts Catalog
This chapter provides the illustrated parts breakdown and a spares parts list for the Compaq
ProLiant 2500 Family of Servers.
Mechanical Parts Exploded View
3
1
6
2
10
14
19
9
7
16
5
8
4
7
7
12
12
9
9
Figure 1-1.Exploded View of the Compaq ProLiant 2500 and 2500R Server Mechanical
Parts
Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide
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1-2
Illustrated Parts Catalo g
System Components Exploded View
13
52
30
1
33
20
11
24
40
42
43
25
21
22
26
28
27
29
48
53
23
50
47
7
3837
Figure 1-2.Exploded View of the Compaq ProLiant 2500 and 2500R Server System
Components
39
44
Open/Close
Drive
Cassette
Step
Write Protect
DC
35
36
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1-3
Spares Parts List
The Compaq ProLiant 2500 is a tower server. The Compaq ProLiant 2500R is a rackmountable server. Spares that are unique to the tower or rack models are noted in Table 1-
1.
Table 1-1
Spares Parts List - Compaq ProLiant 2500 and 2500R Servers
Item Description Spares Part #
CHASSIS
1 Chassis 271917-001
2 Large Panel (Side panel in Compaq ProLiant 2500, top
panel in 2500R)
3 Small Panel (Top panel in Compaq ProLiant 2500, side
panel in 2500R)
4 Front Bezel Door (Compaq ProLiant 2500 only) 271923-001
5 Front Bezel (Compaq ProLiant 2500R only) 271924-001
6 Processor Fan and Cage 271919-001
7 Bezel Kit (1/6, 1/3, 1/2 Height - Qty 5 each) and Empty Hot-
Pluggable
Drive Cover
8 Base (Compaq ProLiant 2500 only) 271940-001
9 Base Pan/Rack Conversion Kit (Compaq ProLiant 2500R
only)
10 System I/O Fan 281844-001
11 Ejector for Processor Board Tray 271933-001
12 Drive Guide and Ground Spring (Qty 5 each) 146771-001
13 Slot Covers, Clips (Qty 6) 271918-001
14 Power Switch (Push Button) 271929-001
15 Logo Kit (Qty 2) 250907-001 *
ASSEMBLIES
16 Hot-Pluggable Drive Cage w/ Backplane Board (5 x 1-inch
drives)
17 Hot-Pluggable Drive Cage w/ Backplane Board (Duplexed)271932-001
18 Non-Hot-Pluggable Drive Cage (Compaq ProLiant 2500
only)
19 Key-Lock Assembly 148725-001
20 System I/O Board Tray Assembly 271953-001
281846-001
271926-001
189917-001
271927-001
250911-001
271922-001
Continued
Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide
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1-4
Illustrated Parts Catalo g
Spares Parts List - Compaq ProLiant 2500 an d 2500R Se r vers
Item Description Spares Part #
SYSTEM COMPONENTS
21 Power Supply 271916-001
BOARDS
22 Processor Power Module 271935-001
23 System I/O and Processor Backplane Board 250908-001
24 P6/200 MHz Board Tray 271914-001
25 P6/200 MHz Processor Chip with Heatsink 271942-001
MEMORY
26 32-MB DIMM EDO/B (60ns) 281857-001
27 64-MB DIMM EDO/B (60ns) 281858-001
28 128-MB DIMM EDO/B (60ns) 281859-001
29 256-MB DIMM EDO/B (60ns) 281860-001
MASS STORAGE
30 1.44 MB, 3.5-inch Diskette Drive (Standard) 144207-201
31 1.44 MB, 3.5-inch Diskette Drive (Option) 112565-001 *
32 Caddy Load CD-ROM Drive 133881-001 *
33 Tray Load Quad-Speed CD-ROM Drive 184783-001
34 2-GB, 1-inch Fast-Wide SCSI-2 Drive 199878-001 *
35 2.1-GB Pluggable Fast-Wide SCSI-2 Drive 199643-001
36 4.3-GB Pluggable Fast-Wide SCSI-2 Drive 199598-001
37 4.3-GB Non-Pluggable Fast-Wide SCSI-2 Drive 199599-001
38 2.1-GB Non-Pluggable Fast-Wide SCSI-2 199644-001
39 Hot-Pluggable Tray Adapter (Fast-Wide SCSI-2) 199656-001
40 525-MB ACA Tape Drive 142073-201
41 1.2-GB Tape Drive 199615-201 *
42 2/8-GB DAT Drive 142074-201
43 4/16-GB TurboDAT Drive 199464-201
44 4/16-GB TurboDAT Autoloader 199466-201
45 10/20-GB DLT Drive 199746-001 *
46 15/30-GB DLT Drive 242468-001 *
Continued
Continued
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1-5
Spares Parts List - Compaq ProLiant 2500 an d 2500R Se r vers
Item Description Spares Part #
CABLE KITS
47 Wide SCSI Cable (18-inch and 36-inch) 271937-001
48 Diskette Cable 271928-001
49 Diskette/CD-ROM Power Cable 271939-001 *
50 SCSI Cable (non-Hot-Pluggable) 271954-001
51 Power Cable (non-Hot-Pluggable) 250906-001
52 Fan Cable 271920-001
53 IDE/CD-ROM Cable 271936-001
54 Parallel Cable 271938-001 *
Continued
KEYBOARDS
55 Keyboard, U.S. English 160648-101 *
56 Keyboard, U.K. English 160648-103 *
57 Keyboard, German 160648-104 *
58 Keyboard, French 160648-105 *
59 Keyboard, Italian 160648-106 *
60 Keyboard, Spanish 160648-107 *
61 Keyboard, Danish 160648-108 *
62 Keyboard, Norwegian 160648-109 *
63 Keyboard, Swedish/Finnish 160648-110 *
64 Keyboard, Swiss 160648-111 *
65 Keyboard, French Canadian 160648-112 *
66 Keyboard, Portuguese 160648-113 *
67 Keyboard, Turkish 160648-114 *
68 Keyboard, Greek 160648-115 *
69 Keyboard, Latin American 160648-116 *
70 Keyboard, Arabic 160648-117 *
71 Keyboard, Belgian 160648-118 *
72 Keyboard, BHCSY 160648-120 *
73 Keyboard, Hungary 160648-121 *
74 Keyboard, Polish 160648-122 *
75 Keyboard, Slovakia 160648-123 *
76 Keyboard, Russia 160648-124 *
77 Keyboard, Czech 160648-129 *
Continued
Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide
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1-6
Illustrated Parts Catalo g
Spares Parts List - Compaq ProLiant 2500 an d 2500R Se r vers
Item Description Spares Part #
MISCELLANEOUS
78 Miscellaneous Hardware Kit 281847-001 *
79 System ROMpaq 143198-001 *
80 Option ROMpaq 142207-001 *
81 System I/O Battery 160274-001 *
82 Compaq SmartStart CD 183969-001 *
83 Compaq Systems Reference Library CD 183163-001 *
OPTIONS
84 SMART Controller 142130-001 *
85 SMART-2 /E Controller 194752-001 *
86 SMART-2 /P Controller 194754-001 *
87 Fast-SCSI-2/E Controller 142040-001 *
88 32-Bit Fast-Wide SCSI-2/E Controller 199634-001 *
89 32-Bit Fast-Wide SCSI-2/P Controller 199633-001 *
90 NetFlex Controller 142041-001 *
91 NetFlex Controller Token Ring Module 142042-001 *
92 NetFlex-2 Ethernet/Token Ring Controller 142222-001 *
93 NetFlex-2 DualPort Ethernet Controller 142151-001 *
94 NetFlex-2 Token Ring Controller 199521-001 *
95 NetFlex-2 DualPort Token Ring Controller 142195-001 *
96 NetFlex-3/E Controller 169801-001 *
97 NetFlex-3/P Controller 169811-001 *
98 NetFlex-3 100 Base-TX Upgrade Module 169805-001 *
99 NetFlex-3 100 VG-AnyLAN Upgrade Module 169803-001 *
100 10/100 TX PCI UTP Controller 169849-001 *
101 10 T, PCI UTP Controller 242501-001 *
102 4/16 TR PCI IBM UTP/STP Controller 199764-001 *
103 50-Pin to 68-Pin Adapter (Standard to Wide) 189638-001 *
104 68-Pin to 50-Pin Adapter (Wide to Standard) 189631-001 *
105 NIC 10/100 Class B 219414-001 *
* Not Shown
Continued
181132-001 *
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2-1
Chapter 2
Removal and Replacement
Procedures
This chapter provides subassembly/module-level removal and replacement procedures for
the Compaq ProLiant 2500 and Compaq ProLiant 2500R Servers. After completing all
necessary removal and replacement procedures, run the DIAGNOSTICS program to verify
that all components operate properly.
To service Compaq ProLiant 2500 and 2500R Servers, you might need:
■
Torx T-15 screwdriver
■
From the Compaq SmartStart and Support Software CD:
❏
System Configuration Utility software
❏
Drive Array Advanced Diagnostics software
❏
Diagnostics software
The Compaq ProLiant 2500 is a tower server. The Compaq ProLiant 2500R is a
rack-mountable server. The models are identical except for their orientation: on the tower
model, the chassis is upright; on the the rack-mountable model, the chassis is on its side.
Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide
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2-2
Removal and Replacement Procedures
Electrostatic Discharge Information
A discharge of static electricity can damage static-sensitive devices or microcircuitry.
Proper packaging and grounding techniques are necessary precautions to prevent damage.
To prevent electrostatic damage observe the following precautions:
■
Transport products in static-safe containers such as conductive tubes, bags,
or boxes.
■
Keep electrostatic-sensitive parts in their containers until they arrive at static-free
stations.
■
Cover work stations with approved static-dissipating material. Provide a wrist strap
connected to the work surface and properly grounded tools and equipment.
■
Keep work area free of non-conductive materials such as ordinary plastic assembly
aids and foam packing.
■
Always be properly grounded when touching a static-sensitive component
or assembly.
■
Avoid touching pins, leads or circuitry.
■
Always place drives PCB assembly side down on the foam.
■
Use conductive field service tools.
Symbols in Equipme nt
WARNING: Any surface or area of the equipment
marked with these symbols indicates the presence
of a hot surface or ho t co m po nent. I f this s ur f ace is
contacted, the potential for injury ex is ts . T o avo id
risk of injury fro m a ho t co m po nent, allo w the
surface to cool befo r e touching .
WARNING: Any surface or area of the equipment
marked with these symbols indicates the presence
of electrical shock hazards . Enclo s ed ar ea co ntains
no operator serviceable par ts . To avoid risk of injur y
from electrical shock hazar ds, do not open this
enclosure.
WARNING: Any RJ-45 receptacle marked with
these symbols indicates a Netw ork Interface
Connection. To avo id r is k o f electr ical s ho ck, fire, or
damage to the equipment, do not plug telepho ne
or telecommunications co nnecto r s into this
receptacle.
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2-3
Preparation Procedures
Before beginning any of the removal and replacement procedures, complete the following
steps:
1. Turn OFF the server and any peripheral devices.
2. Disconnect the AC power cord from the AC outlet, then from the server.
3. Disconnect all external peripheral devices from the server.
Front Bezel
On the Compaq ProLiant 2500 Server, the front bezel is a door. On the Compaq ProLiant
2500R Server, the front bezel is a plate.
Compaq ProLiant 2500
WARNING: High voltage pres ent. Extreme care m us t be
taken when running the Compaq ProLiant 2500 Server
without the system unit cover on.
MSG005.EPS
Figure 2-1. Opening Front Bezel Door
1. Unlock the front bezel and swing open the door.
Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide
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2-4
Removal and Replacement Procedures
MSG036.EPS
Figure 2-2.Removing the Front Bezel Door
2. Lift and remove the door.
Reverse steps 1 to 2 to replace the front bezel door.
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2-5
Compaq ProLiant 2500R
WARNING: High voltage pres ent. Extreme care m us t be
taken when running the Compaq ProLiant 2500R Server
without the system unit cover on.
MSG054.EPS
Figure 2-3. Extending the Server from the Rack
1. Unscrew the front panel thumb screws to release the server from the rack.
2. Using the handles, pull the server out from the rack to the locked position.
MSG053.EPS
Figure 2-4. Removing Front Bezel
Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide
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2-6
Removal and Replacement Procedures
3. Remove the screws from the front bezel panel and remove it.
Reverse steps 1 to 3 to replace the front bezel.
Large Access Panel
On the Compaq ProLiant 2500 Server, the large access panel is the side panel. On the
Compaq ProLiant 2500R Server, the large access panel is the top panel.
Compaq ProLiant 2500
MSG006.EPS
Figure 2-5.Removing the Large Access Panel from the Compaq ProLiant 2500
1. Unlock and open the front bezel door.
2. Loosen the thumb screws on the front panel.
3. Slide the large access panel toward the rear of the unit 0.5 inch (1.5 cm).
4. Lift and remove the large access panel.
CAUTION: Do not operate the server with the large acces s
panel removed. The large acces s panel is an integ r al par t o f
the cooling system and rem oving it while the system is
running may adversely affect data integrity.
Reverse steps 1 to 4 to replace the large access panel.
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2-7
Compaq ProLiant 2500R
WARNING: High voltage pres ent. Extreme care m us t be
taken when running the Compaq ProLiant 2500R Server
without the system unit cover on.
1. Unscrew the front panel thumb screws to release the server from the rack.
2. Using the handles, pull the server out from the rack to the locked position.
MSG056.EPS
Figure 2-6.Removing the Large Access Panel from the Compaq ProLiant 2500R
3. Turn the two thumbscrews screws on the front bezel.
4. Slide the large access panel toward the rear of the unit 0.5 inch (1.5 cm).
5. Lift and remove the large access panel.
CAUTION: Do not operate the server with the large acces s
panel removed. The large acces s panel is an integ r al par t o f
the cooling system and rem oving it while the system is
running may adversely affect data integrity.
Reverse steps 1 to 5 to replace the large access panel.
Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide
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2-8
Removal and Replacement Procedures
Security Screws
If security screws are in place, you must remove them before you can remove the system
I/O board tray assembly, the processor tray assembly, or the system I/O fan.
MSG039.eps
1
Figure 2-7.Removing Three Se curity Screws
1. If the computer is ON, turn it OFF and disconnect the power cord.
2. Disconnect any other external equipment connected to the computer.
3. Remove the large access panel.
4. Remove the security screws.
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2-9
Small Access Panel
On the Compaq ProLiant 2500, the small access panel is the top panel. On the Compaq
ProLiant 2500R, it is the side panel.
Compaq ProLiant 2500
MSG007.EPS
Figure 2-8.Removing the Small Access Panel from the Compaq ProLiant 2500
1. Open the front bezel door.
2. Loosen the side thumb screw on the front panel.
3. Slide the panel toward the rear of the unit about 0.5 inch (1.5 cm) and then slide the
panel to the side of the server.
4. Lift and remove the small access panel.
CAUTION: Do not operate the server with the sm all acces s
panel removed. The sm all acces s panel is an integ r al part o f
the cooling system and rem oving it while the system is
running may adversely affect data integrity.
Reverse steps 1 to 4 to replace the small access panel.
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2-10
Removal and Replacement Procedures
Compaq ProLiant 2500R
MSG055.EPS
Figure 2-9.Removing the Small Access Panel from the Compaq ProLiant 2500R
1. Pull the server out from the rack to the locked position.
2. Loosen the top thumb screw on the front panel.
3. Slide the panel toward the rear of the unit about 0.5 inch (1.5 cm) and then slide the
panel to the side of the server.
4. Lift and remove the small access panel.
CAUTION: Do not operate the server with the sm all acces s
panel removed. The sm all acces s panel is an integ r al part o f
the cooling system and rem oving it while the system is
running may adversely affect data integrity.
Reverse steps 1 to 4 to replace the small access panel.
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2-11
Mass Storage Devices
The Compaq ProLiant 2500 Server contains two areas for mass storage devices: the
removable media area and the hot-pluggable or non-hot-pluggable hard drive cage.
Hot-pluggable models contain a maximum of seven, eight, or nine drive bays depending on
the drive cage option: four in the removable media area, and three, four, or five in the hotpluggable hard drive bays.
Non-hot-pluggable models of the Compaq ProLiant 2500 contain a maximum of eight nonhot-pluggable drive bays: four in the removable media area, and four in the non-hotpluggable hard drive bays.
AA
BB
C
C
D
D
2345
Hot-Pluggable
AA
BB
C
DCD
AA
Removable
Media
Area
BB
C
Removable
Media
Area
DCD
112345
Hot-Pluggable
Hard Drive
Bays
Non-Pluggable
Removable
Media
Area
0101
Duplexed
Hot-Pluggable
Hard Drive
Bays
1234
Non-Hot-Pluggable
Hard Drive
Bays
MSG025.EPS
Duplexed Hot-Pluggable
Figure 2-10. Mass Storage Device Locations and Bay Num b ers
Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide
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2-12
Removal and Replacement Procedures
Removable Media Storage Devices
Table 2-1 shows the supported mass storage devices and their supported locations.
Removable Media Bay Configurations
Non-Hot-Pluggable or
Duplexed Models
Mass Storage Device 45675678
1.44-MB, 3.5" Diskette
Drive
1.2-MB, 5.25" Diskette
Drive
2/8-GB DAT (Digital
Audio Tape) Drive
525-MB ACA Tape
Drive
CD-ROM Drive
4/16-GB TurboDAT
Drive
1.2-GB Tape Drive
4/16-GB DAT
Autoloader (Requires
bays 4 and 5
or 5 and 6)
10/20-GB DLT Drive
15/30-GB DLT Drive
✓✓ ✓✓
✓✓ ✓✓
✓✓ ✓✓
✓✓ ✓✓
✓✓ ✓✓
✓✓ ✓✓
✓✓ ✓✓
Table 2-1
✓
Storage Bays
Hot-Pluggable Models
✓✓
✓✓
✓
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2-13
MSG019.EPS
Figure 2-11. Removing a Storage Device from the Removable Media Area
1. Remove the large access panel.
2. Disconnect the power and signal cables from the rear of the storage device.
3. Tower units - open the front bezel door
Rack units - remove the front bezel panel, see page 2-5
4. Remove the retaining screws.
5. Slide the mass storage device out.
Reverse steps 1 to 4 to replace a mass storage device.
Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide
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2-14
Removal and Replacement Procedures
Hot-Pluggable Hard Drives
Hot-pluggable hard drives used in combination with the integrated Wide-Ultra SCSI
Controller can be replaced while the power is on.
NOTE: It is not necessary to set the SCSI ID jumpers on a
Compaq replacement hot- plug g able har d drive. The SCSI
ID is set automatically by the backplane board and the ho tpluggable tray (to a SCSI I D m atching the bay number)
when the drive is installed.
CAUTION: Before removing any hot-pluggable hard drive,
read the guidelines listed in the following section.
Important Guidelines For Replacing
Hot-Pluggable Hard Drives
When you replace a drive configured for fault tolerance, the replacement drive will
automatically begin to be restored. When a drive is being restored, the Online LED will
flash green. The LED will continue to flash until the drive is completely restored.
MSG029.EPS
Online Drive Access Drive Failure
Figure 2-12.Hot-Pluggable Hard Drive LED Indicators
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2-15
When replacing hot-pluggable hard drives, you must follow these guidelines:
■
Never remove more than one drive at a time. When a drive is replaced, the
controller uses data from the other drives in the array to reconstruct data on the
replacement drive. If more than one drive is removed, a complete data set is not
available to reconstruct data on the replacement drive(s).
■
Never remove a working drive when another drive has failed. Drives that have
been failed by the controller are indicated by the amber Drive Failure LED on the
drive tray. Permanent data loss will occur if you remove a working drive when
replacing a failed drive.
■
Never remove a drive while another drive is being rebuilt. A drives’ Online
LED flashes green when it is being rebuilt. A replaced drive is restored from data
stored on the other drives.
■
Never turn a ProLiant Storage System OFF while the server controlling it is
powered ON. Doing so will cause the server’s array controller to mark the drives as
"failed." This could result in permanent data loss.
■
If an online spare drive is installed, wait for it to complete rebuilding before
replacing the failed drive. When a drive fails, the online spare will become active
and begin to be rebuilt as a replacement drive. After the online spare has been
completely rebuilt (Online LED will be on solid), replace the failed drive with a new
drive. Do not replace the failed drive with the online spare.
■
A POST error message (1786) will occur when the system is turned on if a
drive(s) has been replaced while the system is OFF. When this occurs you will
be prompted to:
PRESS F1 TO BOOT THE SYSTEM A ND REBUILD THE REPL ACED DRIVE, OR
PRESS F2 TO BOOT THE SYSTEM A ND NOT REBUILD THE DRIVE(S).
CAUTION: Pressing F2 will cause permanent data loss to the
entire logical drive. Press F2 o nly if all o f the drives have been
replaced or if complete data lo s s is desired.
Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide
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2-16
Removal and Replacement Procedures
Replacing Hot-Pluggable Hard Drives
The front access drive bay area is behind the front bezel door and can hold up to four or
five third-height hot-pluggable hard drives, depending on the optional drive cage.
C
A
B
MSG030.EPS
Figure 2-13. Removing a Hot- Pluggable Hard Drive
1. Press the releases on the ejector levers [A] and swing levers out [B] as shown.
This will pull the drive out of the backplane connector.
2. Slide the hot-pluggable hard drive out [C].
Be sure ejector levers are in the full
open position to insure a correct latch
MSG-031.EPS
Figure 2-14. Replacing a Hot-Pluggable Hard Drive
while installing.
Ejector lever
must latch
behind the
front panel
of the unit.
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2-17
To Install a Drive
1. Slide the hot-pluggable hard drive all the way into the drive cage.
2. Swing the ejector levers in to seat the drive tray into the backplane connector.
Replacing N on-Hot-Pluggable Hard Drives
MSG018.EPS
Figure 2-15. Removing a Non-Hot-Pluggable Hard Drive
1. Remove the large access panel.
2. Disconnect the power and signal cables from the rear of the hard drive.
3. Squeeze the two release tabs on each side of the drive and slide the drive out.
Reverse steps 1 to 3 to replace a non-hot-pluggable hard drive.
IMPORTANT: Ensure that the SCSI ID s etting o n the r eplaced nonhot-pluggable drive matches the SCSI ID setting on the removed
drive.
Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide
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