HP Compaq nx6110/nc6110 and
nx6120/nc6120 Notebook PCs
Document Part Number: 373146-001
February 2005
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.
Microsoft and Windows are U.S. registered trademarks of Microsoft
Corporation. Intel, Pentium, and Celeron are trademarks or registered
trademarks of Intel Corporation or its subsidiaries in the United States and
other countries. Bluetooth is a trademark owned by its proprietor and used
by Hewlett-Packard Company under license.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
HP Compaq nx6110/nc6110 and nx6120/nc6120
Notebook
PCs
First Edition February 2005
Document Part Number: 373146-001
The HP Compaq nx6110/nc6110 and nx6120/nc6120
Notebook
and Celeron® processors, and extensive multimedia support.
PCs offer advanced modularity, Intel® Pentium® M
1
HP Compaq nx6110/nc6110 and nx6120/nc6120
Notebook PCs
Maintenance and Service Guide1–1
Product Description
1.1Features
■ The following processors are available, varying by
notebook
❏ Intel Pentium M 2.13-, 2.00-, 1.86-, 1.73-, 1.60-, or
❏ Intel Celeron 1.5- or 1.4-GHz
■ The following displays are available, varying by
notebook
❏ 15.0-inch, SXGA+WVA, TFT (1400 × 1050) with over
❏ 15.0-inch, XGA, TFT (1280 × 800) with over 16.8 million
❏ 14.1-inch, XGA, TFT (1280 × 800) with over 16.8 million
■ 80-, 60-, 40-, or 30-GB high-capacity hard drive, varying by
notebook model
■ 256-MB DDR2 synchronous DRAM (SDRAM) at 400 and
533 MHz, expandable to 2.0 GB
■ Microsoft® Windows® XP Home Edition or Windows XP
Professional, varying by notebook model
■ Full-size Windows keyboard with embedded numeric keypad
■ TouchPad pointing device, including a dedicated vertical
scroll region and a button that enables/disables TouchPad
operation.
■ Integrated 10 Base-T/100 Base-TX Ethernet local area
network (LAN) network interface card (NIC) with RJ-45 jack
■ Integrated high-speed 56K modem with RJ-11 jack
■ Integrated wireless support for Mini PCI IEEE 802.11b or
802.11b/g WLAN device
■ Support for one or two Type II PC Card slots, with support
for
notebook model
model:
1.30-GHz processor,
model:
million colors
16.8
colors
colors
both 32-bit (CardBus) and 16-bit PC Cards, varying by
1–2Maintenance and Service Guide
Product Description
■ External 65-watt AC adapter with 3-wire power cord, varying
by notebook model
■ 6-cell Li-Ion battery pack
■ Stereo speakers
■ Volume up, volume mute, and volume down buttons
(full-featured models only)
Numerous references are made throughout this Maintenance
✎
Service Guide to “full-featured” and “defeatured” units. A
and
notebook model is considered to be full-featured if it has
Universal Serial Bus ports, 2 PC Card slots, and the following
4
components:
■ Volume control buttons
■ Info Center button
■ Infrared port
■ 6-in-1 Digital Media Slot
■ Serial port
■ Parallel port
■ S-Video-out jack
■ Docking connector
A notebook model is considered to be defeatured if it has only
Universal Serial Bus ports, 1 PC Card slot, and none of the
2
components in the preceding list.
■ Support for the following optical drives:
❏ DVD±RW and CD-RW Combo Drive
❏ DVD/CD-RW Combo Drive
❏ DVD-ROM drive
❏ CD-ROM drive
Maintenance and Service Guide1–3
Product Description
■ Connectors:
❏ Audio-out (headphone)
❏ Audio-in (microphone)
❏ Universal Serial Bus (USB) v. 2.0 (4 ports on full-featured
❏ Power
❏ External monitor
❏ RJ-11 (modem)
❏ RJ-45 (network)
❏ IEEE 1394
❏ Travel battery
❏ Infrared (full-featured models only)
❏ Digital Media Slot (full-featured models only)
❏ Parallel port (full-featured models only)
❏ S-Video-out (full-featured models only)
❏ Docking connector (full-featured models only)
notebook models, 2 ports on defeatured notebook models)
1.2 Resetting the Notebook
If the notebook you are servicing has an unknown password,
follow these steps to clear the password. These steps also
CMOS:
clear
1. Prepare the notebook for disassembly (refer to Section 5.3,
“Preparing the Notebook for Disassembly,” for more
information).
2. Remove the real-time clock (RTC) battery (refer to
Section 5.17, “RTC Battery,” for more information on
removing and replacing the RTC battery).
1–4Maintenance and Service Guide
3. Wait approximately 5 minutes.
4. Replace the RTC battery and reassemble the notebook.
5. Connect AC power to the notebook. Do not reinsert any
battery packs at this time.
6. Turn on the notebook.
All passwords and all CMOS settings have been cleared.
1.3Power Management
The notebook comes with power management features that
extend battery operating time and conserve power. The
notebook
■ Standby
■ Hibernation
■ Setting customization by the user
■ Hotkeys for setting the level of performance
■ Battery calibration
supports the following power management features:
Product Description
■ Lid switch standby/resume
■ Power/standby button
■ Advanced Configuration and Power Management (ACPM)
compliance
Maintenance and Service Guide1–5
Product Description
1.4 External Components
The external components on the front of the notebook are shown
below and described in
Front Components
Table 1-1.
Tabl e 1-1
Front Components
ItemComponentFunction
1Infrared port
(full-featured models
only)
2Stereo speakers (2)Produce stereo sound.
3Display release latchOpens the notebook.
1–6Maintenance and Service Guide
Provides wireless communication between
the notebook and an optional
IrDA-compliant device.
Tabl e 1-1
Product Description
Front Components
(Continued)
ItemComponentFunction
4Wireless lightOn: an integrated wireless device has been
enabled.
5Power/standby light
6Battery light■ Amber: A battery pack is charging.
7Integrated Drive
Electronics (IDE) drive
light
■ Green: The notebook is on.
■ Blinking green: The notebook is in
standby mode.
■ Off: The notebook is off or in hibernation.
■ Green: A battery pack is close to full
charge capacity.
■ Blinking amber: A battery pack that is the
only available power source has reached
a low-battery condition. When the battery
reaches a critical low-battery condition,
the battery light begins blinking more
quickly.
■ Off: If the notebook is connected to an
external power source, the light is turned
off when all batteries in the notebook are
fully charged. If the notebook is not
connected to an external power source,
the light is turned off until the battery
reaches a low-battery condition.
Blinking: The hard drive or optical drive is
being accessed.
The external components on the right side of the notebook are
shown below and described in
Right-Side Components
Table 1-2.
1–8Maintenance and Service Guide
Tabl e 1-2
Product Description
Right-Side Components
ItemComponentFunction
1Audio-out
(headphone)
2Audio-in
(microphone)
3USB ports (2)
(full-featured models
only)
4Optical driveSupports an optical disc. The type of optical
5Serial port
(full-featured models
only)
jack
jack
Connect optional headphones or powered
stereo speakers. Also connects the audio
function of an audio/video device such as
a
television or VCR.
Connects an optional monaural
microphone.
Connect USB 1.1- and 2.0-compliant
devices to the notebook using a standard
USB cable, or connect an optional External
MultiBay II to the notebook. The MultiBay II
must also be connected to an external
power source.
drive varies by model.
Connects an optional serial device.
Maintenance and Service Guide1–9
Product Description
The external components on the left side of the notebook are
shown below and described in
Left-Side Components
Table 1-3.
Tabl e 1-3
Left-Side Components
ItemComponentFunction
1USB ports (2)Connect USB 1.1- and 2.0-compliant
devices to the notebook using a standard
USB cable, or connect an optional External
MultiBay II to the notebook. The MultiBay II
must also be connected to an external
power source.
2External monitor portConnects an optional VGA external monitor
or projector.
1–10Maintenance and Service Guide
Tabl e 1-3
Product Description
Left-Side Components
(Continued)
ItemComponentFunction
3Exhaust ventProvides airflow to cool internal
components.
To prevent overheating, do not
Ä
obstruct vents. Do not allow a hard
surface, such as a printer, or a soft
surface, such as pillows, thick rugs,
or clothing, to block airflow.
4RJ-11 (modem) jackConnects the modem cable.
5RJ-45 (network) jackConnects an optional network cable.
61394 portConnects an optional 1394a device such
as
a scanner, digital camera, or digital
camcorder.
7PC Card slots (2 slots
8PC Card eject buttons
on full-featured
models, 1 slot on
defeatured models)
(2 buttons on
full-featured models,
1
button on defeatured
models)
Support an optional Type I, Type II, or
III 32-bit (CardBus) or 16-bit PC Card.
Ty pe
Eject an optional PC Card from the
PC
Card slot.
Maintenance and Service Guide1–11
Product Description
The external components on the rear panel of the notebook are
shown below and described in Table 1-4.
Rear Panel Components
1–12Maintenance and Service Guide
Product Description
Table 1-4
Rear Panel Components
ItemComponentFunction
1Security cable slotAttaches an optional security cable to the
notebook.
Security solutions are designed to
Ä
act as deterrents. These deterrents
may not prevent a product from
being mishandled or stolen.
2Battery bayHolds a battery pack.
3Power connectorConnects an AC adapter or an optional
4Parallel port
(full-featured models
only)
5S-Video-out jack
(full-featured models
only)
automobile or aircraft adapter.
Connects an optional parallel device, such
as an external diskette drive or a printer.
Connects an optional S-Video device,
such as a television, VCR, camcorder,
projector, or video capture card.
Maintenance and Service Guide1–13
Product Description
The standard keyboard components of the notebook are shown
below and described in Table 1-5.
Standard Keyboard Components
1–14Maintenance and Service Guide
Product Description
Table 1-5
Standard Keyboard Components
ItemComponentFunction
1f1 to f12 keys (12)Perform system and application tasks.
When combined with the fn key, several
keys and buttons perform additional tasks
as hotkeys.
2caps lock keyEnables caps lock and turns on the caps
lock light.
3fnkeyExecutes frequently used system
functions when pressed in combination
with a function key or the esc key.
4Windows logo keyIn Windows, displays the Windows
menu.
Start
5Windows
applications
6Arrow keysMoves the cursor around the screen.
key
In Windows, displays a shortcut menu
items beneath the pointer.
for
7Keypad keys (15)In Windows, can be used like the keys
8num lock keyEnables numeric lock, turns on the
Maintenance and Service Guide1–15
an external numeric keypad.
on
embedded numeric keypad, and turns
on
the num lock light.
Product Description
The notebook top components are shown below and described in
Table 1-6.
Top Components, Part 1
Table 1-6
Top Components, Part 1
ItemComponentFunction
1Power/standby buttonWhen the notebook is:
■ Off, press to turn on the notebook.
■ On, briefly press to initiate hibernation.
■ In standby, briefly press to resume from
standby.
■ In hibernation, briefly press to restore
from hibernation.
If the system has stopped responding and
Windows shutdown procedures cannot be
used, press and hold for 5 seconds to turn
off the notebook.
1–16Maintenance and Service Guide
Table 1-6
Product Description
Top Components, Part 1
(Continued)
ItemComponentFunction
2Display lid switch■ If the notebook is closed while on, turns
off the display.
■ If the notebook is opened while in
standby, turns on the notebook
(resumes from standby).
3Info Center button
(full-featured models
only)
4Wireless buttonTurns the wireless functionality on or off,
5Presentation mode
button
6Caps lock lightOn: caps lock is on.
7Num lock lightOn: num lock or the numeric keypad is on.
Launches Info Center.
but does not create a wireless connection.
To establish a wireless connection,
✎
a wireless network must already be
set up.
Turns on Presentation mode.
Maintenance and Service Guide1–17
Product Description
The notebook top components are continued below and described
in Table 1-7.
Top Components, Part 2
1–18Maintenance and Service Guide
Table 1-7
Top Components, Part 2
ItemComponentFunction
Product Description
1Volume mute button
(full-featured models
only)
2Volume down button
(full-featured models
only)
3Volume up button
(full-featured models
only)
4TouchPadMoves the pointer and selects or activates
5Left/right TouchPad
buttons
6TouchPad scroll zoneScrolls up or down.
Mutes or restores system volume.
Decreases system volume.
Increases system volume.
items on the screen. Can be set to perform
other mouse functions, such as scrolling,
selecting, and double-clicking.
Function like the left and right buttons on
an external mouse.
Maintenance and Service Guide1–19
Product Description
The external components on the bottom of the notebook are
shown below and described in
Bottom Components
Table 1-8.
Table 1 -8
Bottom Components
ItemComponentFunction
1Primary battery bayHolds the primary battery pack.
2Primary battery locking
latch
3Docking connector
(full-featured models only)
1–20Maintenance and Service Guide
Secures the primary battery pack into
the battery bay.
Connects the notebook to an optional
docking device.
Table 1 -8
Product Description
Bottom Components
(Continued)
ItemComponentFunction
4Memory module
compartment
Mini PCI compartment
5Hard drive bayHolds the primary hard drive.
6Primary battery release
latch
7Travel battery connectorConnects an optional travel battery.
Contains 2 memory slots that support
replaceable memory modules. The
number of preinstalled memory
modules varies by notebook model.
Holds an optional wireless LAN device.
To prevent an unresponsive
Ä
system and the display of a
warning message, install only a
Mini PCI device authorized for
use in your notebook by the
governmental agency that
regulates wireless devices in your
country. If you install a device
and then receive a warning
message, remove the device to
restore notebook functionality.
Then contact Customer Care.
Releases the primary battery pack from
the battery bay.
8FanProvides airflow to cool internal
Maintenance and Service Guide1–21
components.
To prevent overheating, do not
Ä
obstruct fans. Do not allow a hard
surface, such as a printer, or a
soft surface, such as pillows,
thick rugs, or clothing, to block
airflow.
Product Description
1.5Design Overview
This section presents a design overview of key parts and features
of the notebook. Refer to
to identify replacement parts, and Chapter 5, “Removal and
Replacement Procedures,” for disassembly steps.
The system board provides the following device connections:
■ Memory module
■ Mini PCI communications devices
■ Hard drive
■ Display
■ Keyboard and TouchPad
■ Audio
■ Intel Pentium M and Intel Celeron processors
■ PC Card
CAUTION: To properly ventilate the notebook, allow at least a 7.6--cm
Ä
(3-inch) clearance on the left and right sides of the notebook.
Chapter 3, “Illustrated Parts Catalog,”
The notebook uses an electric fan for ventilation. The fan is
controlled by a temperature sensor and is designed to be turned
on automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system
power consumption, power management/battery conservation
configurations, battery fast charging, and software applications.
Exhaust air is displaced through the ventilation grill located on
the left side of the notebook.
1–22Maintenance and Service Guide
Troubleshooting
WARNING: Only authorized technicians trained by HP should repair
Å
this equipment. All troubleshooting and repair procedures are detailed
to allow only subassembly-/module-level repair. Because of the
complexity of the individual boards and subassemblies, do not attempt
to make repairs at the component level or modifications to any printed
wiring board. Improper repairs can create a safety hazard. Any
indication of component replacement or printed wiring board
modification may void any warranty or exchange allowances.
2.1 Computer Setup
Computer Setup is a system information and customization utility
that can be used even when the operating system is not working
or will not load. This utility includes settings that are not
available in Windows.
2
Using Computer Setup
Information and settings in Computer Setup are accessed from
the Main, Security, Advanced, or Tools menus:
1. Turn on or restart the notebook. Press f10while the
= ROM-Based Setup message is displayed in
F10
lower-left corner of the screen.
the
❏ To change the language, use the cursor control keys
navigate to the Advanced menu.
to
❏ To view navigation information, press f1.
❏ To return to the Computer Setup menu, press esc.
Maintenance and Service Guide2–1
Troubleshooting
2. Select the Main, Security, Advanced, or Tools menu.
3. To close Computer Setup and restart the notebook:
❏ Select Exit > Exit Saving Changes, and then press enter.
— or —
❏ Select Exit > Exit Discarding Changes, and then
enter.
press
— or —
❏ Select Exit > Load Setup Defaults, and then press enter.
4. When you are prompted to confirm your action, press f10.
Selecting from the Main Menu
Table 2 -1
Main Menu
SelectTo Do This
System Information■ Change the system time and system date.
■ View identification information about the
notebook.
■ View specification information about the
processor, memory and cache size, and
system ROM.
2–2Maintenance and Service Guide
Selecting from the Security Menu
Table 2 -2
Troubleshooting
Security Menu
SelectTo Do This
Administrator PasswordEnter, change, or delete an Administrator
password.
Power-on PasswordEnter, change, or delete a power-on password.
DriveLock PasswordsEnable/disable DriveLock; change a DriveLock
user or master password.
DriveLock Settings are accessible only
✎
when you enter Computer Setup by turning
on (not restarting) the notebook.
Password Options
(Password options can
selected only when
be
power-on password
a
been set.)
has
Device SecurityEnable/disable:
Enable/disable:
■ QuickLock
■ QuickLock on Standby
■ QuickBlank
To enable QuickLock on Standby or
✎
QuickBlank, you must first enable
QuickLock.
■ Diskette drive startup*
■ CD-ROM or diskette startup
Settings for a DVD-ROM can be entered
✎
the CD-ROM field.
in
*Not applicable to SuperDisk LS-120 drives.
Maintenance and Service Guide2–3
Troubleshooting
Selecting from the Advanced Menu
Table 2 -3
Advanced Menu
SelectTo Do This
LanguageChange the Computer Setup language.
Boot OrderEnable/disable MultiBoot, which sets a startup
sequence that can include most bootable devices
and media in the system.
Accessibility OptionsAllows electronic and information technology to
accessible to people with varying ranges of
be
abilities.
Video MemoryDisplays the amount of video memory available
on the notebook.
Selecting from the Tools Menu
Table 2 -4
Tools M enu
SelectTo Do This
Hard Drive Self TestRun a quick comprehensive self test on hard
drives in the system that support the test features.
The following sections include some of the considerations
you should keep in mind during disassembly and assembly
that
procedures.
As you remove each subassembly from the notebook, place
✎
Plastic Parts
Cables and Connectors
Ä
subassembly (and all accompanying screws) away from
the
the work area to prevent damage.
Using excessive force during disassembly and reassembly can
damage plastic parts. Use care when handling the plastic parts.
Apply pressure only at the points designated in the maintenance
instructions.
CAUTION: When servicing the notebook, ensure that cables are
placed in their proper locations during the reassembly process.
Improper cable placement can damage the notebook.
Cables must be handled with extreme care to avoid damage.
Apply only the tension required to unseat or seat the cables
during removal and insertion. Handle cables by the connector
whenever possible. In all cases, avoid bending, twisting, or
tearing cables. Ensure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or
replaced. Handle flex cables with extreme care; these cables
easily.
tear
4–2Maintenance and Service Guide
Removal and Replacement Preliminaries
4.3 Preventing Damage to
Removable
Drives
Removable drives are fragile components that must be handled
with care. To prevent damage to the notebook, damage to a
removable drive, or loss of information, observe the following
precautions:
■ Before removing or inserting a hard drive, shut down the
notebook. If you are unsure whether the notebook is off or
hibernation, turn the notebook on, and then shut it down
in
through the operating system.
■ Before removing a diskette drive or optical drive, ensure that
diskette or disc is not in the drive and ensure that the optical
a
drive tray is closed.
■ Before handling a drive, ensure that you are discharged of
static electricity. While handling a drive, avoid touching the
connector.
■ Handle drives on surfaces covered with at least one inch of
shock-proof foam.
■ Avoid dropping drives from any height onto any surface.
■ After removing a hard drive, an optical drive, or a diskette
drive, place it in a static-proof bag.
■ Avoid exposing a hard drive to products that have magnetic
fields, such as monitors or speakers.
■ Avoid exposing a drive to temperature extremes or liquids.
■ If a drive must be mailed, place the drive in a bubble pack
mailer or other suitable form of protective packaging and label
the package “FRAGILE: Handle With Care.”
Maintenance and Service Guide4–3
Removal and Replacement Preliminaries
4.4 Preventing Electrostatic Damage
Many electronic components are sensitive to electrostatic
discharge (ESD). Circuitry design and structure determine the
degree of sensitivity. Networks built into many integrated circuits
provide some protection, but in many cases, the discharge
contains enough power to alter device parameters or melt
junctions.
silicon
A sudden discharge of static electricity from a finger or other
conductor can destroy static-sensitive devices or microcircuitry.
Often the spark is neither felt nor heard, but damage occurs.
An electronic device exposed to electrostatic discharge might not
be affected at all and can work perfectly throughout a normal
cycle. Or the device might function normally for a while, then
degrade in the internal layers, reducing its life expectancy.
4–4Maintenance and Service Guide
Removal and Replacement Preliminaries
4.5 Packaging and Transporting
Precautions
Use the following grounding precautions when packaging and
transporting equipment:
■ To avoid hand contact, transport products in static-safe
containers, such as tubes, bags, or boxes.
■ Protect all electrostatic-sensitive parts and assemblies with
conductive or approved containers or packaging.
■ Keep electrostatic-sensitive parts in their containers until
parts arrive at static-free workstations.
the
■ Place items on a grounded surface before removing items
their containers.
from
■ Always be properly grounded when touching a sensitive
component or assembly.
■ Store reusable electrostatic-sensitive parts from assemblies
protective packaging or nonconductive foam.
in
■ Use transporters and conveyors made of antistatic belts and
roller bushings. Ensure that mechanized equipment used for
moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not
possible, use an ionizer to dissipate electric charges.
Maintenance and Service Guide4–5
Removal and Replacement Preliminaries
4.6 Workstation Precautions
Use the following grounding precautions at workstations:
■ Cover the workstation with approved static-shielding material
(refer to
■ Use a wrist strap connected to a properly grounded work
surface and use properly grounded tools and equipment.
■ Use conductive field service tools, such as cutters, drivers, and
vacuums.
■ When fixtures must directly contact dissipative surfaces, use
fixtures made only of static-safe materials.
■ Keep the work area free of nonconductive materials, such
as
■ Handle electrostatic-sensitive components, parts, and
assemblies by the case or PCM laminate. Handle these
items
■ Avoid contact with pins, leads, or circuitry.
■ Turn off power and input signals before inserting or removing
connectors or test equipment.
Table 4-2, “Static-Shielding Materials”).
ordinary plastic assembly aids and Styrofoam.
only at static-free workstations.
4.7 Grounding Equipment and
Methods
Grounding equipment must include either a wrist strap or a
strap at a grounded workstation.
foot
■ When seated, wear a wrist strap connected to a grounded
system. Wrist straps are flexible straps with a minimum of
megohm ±10% resistance in the ground cords. To provide
one
proper ground, wear a strap snugly against the skin at all times.
On grounded mats with banana-plug connectors, use alligator
clips to connect a wrist strap.
4–6Maintenance and Service Guide
Removal and Replacement Preliminaries
■ When standing, use foot straps and a grounded floor mat.
straps (heel, toe, or boot straps) can be used at standing
Foot
workstations and are compatible with most types of shoes
boots. On conductive floors or dissipative floor mats, use
or
foot straps on both feet with a minimum of one megohm
resistance between the operator and ground. To be effective,
the conductive strips must be worn in contact with the skin.
Other grounding equipment recommended for use in preventing
electrostatic damage includes:
■ Antistatic tape
■ Antistatic smocks, aprons, and sleeve protectors
■ Conductive bins and other assembly or soldering aids
■ Nonconductive foam
■ Conductive tabletop workstations with ground cords of
one megohm resistance
■ Static-dissipative tables or floor mats with hard ties to
ground
the
■ Field service kits
■ Static awareness labels
■ Material-handling packages
■ Nonconductive plastic bags, tubes, or boxes
■ Metal tote boxes
■ Electrostatic voltage levels and protective materials
Maintenance and Service Guide4–7
Removal and Replacement Preliminaries
Table 4-1 shows how humidity affects the electrostatic voltage
levels generated by different activities.
Tabl e 4-1
Typical Electrostatic Voltage Levels
Relative Humidity
Event10%40%55%
Walking across carpet35,000 V15,000 V7,500 V
Walking across vinyl floor12,000 V 5,000 V3,000 V
Motions of bench worker6,000 V800 V400 V
Removing DIPS from plastic tube2,000 V700 V400 V
Removing DIPS from vinyl tray11,500 V4,000 V2,000 V
Removing DIPS from Styrofoam14,500 V5,000 V3,500 V
Removing bubble pack from PCB26,500 V20,000 V7,000 V
Packing PCBs in foam-lined box21,000 V11,000 V5,000 V
A product can be degraded by as little as 700 V.
✎
Table 4-2 lists the shielding protection provided by antistatic
and floor mats.
bags
Table 4 -2
Static-Shielding Materials
MaterialUseVoltage Protection Level
Antistatic plasticBags1,500 V
Carbon-loaded plasticFloor mats7,500 V
Metallized laminateFloor mats5,000 V
4–8Maintenance and Service Guide
5
Removal and Replacement
Procedures
This chapter provides removal and replacement procedures.
There are 62 screws and screw locks, in 11 different sizes, that
must be removed, replaced, or loosened when servicing the
notebook. Make special note of each screw and screw lock size
and location during removal and replacement.
Refer to Appendix C, “Screw Listing” for detailed information on
screw and screw lock sizes, locations, and usage.
Maintenance and Service Guide5–1
Removal and Replacement Procedures
5.1 Serial Number
Report the notebook serial number to HP when requesting
information or ordering spare parts. The serial number is
located
on the bottom of the notebook.
Serial Number Location
5–2Maintenance and Service Guide
Removal and Replacement Procedures
5.2 Disassembly Sequence Chart
Use the chart below to determine the section number to be
referenced when removing notebook components.
Disassembly Sequence Chart
SectionDescription
5.3Preparing the notebook for
disassembly
Battery pack
Hard drive
5.4Notebook feet0
5.5Bluetooth board0
5.6External memory module1 loosened to remove the
5.7Mini PCI Communications Card1 loosened to remove the
To prevent an unresponsive system and the display of a
Å
warning message, install only a Mini PCI device authorized
for use in your notebook by the governmental agency that
regulates wireless devices in your country. If you install a
device and then receive a warning message, remove the
device to restore notebook functionality. Then contact
Customer Care.
5.8Optical drive1
# of Screws Removed
0
2 loosened to remove the
drive cover
hard
1 loosened to remove the
drive
hard
6 to disassemble hard drive
memory module/Mini PCI
compartment cover
memory module/Mini PCI
compartment cover
Maintenance and Service Guide5–3
Removal and Replacement Procedures
Disassembly Sequence Chart
SectionDescription
5.9Keyboard2
5.10Switch cover2
5.11LED board4
5.12Fan2 loosened
5.13Heat sink4 loosened
5.14Processor1 loosened
5.15Modem board2
5.16Internal memory module0
5.17RTC battery0
5.18Display assembly6
5.19Top cover15
5.20Speaker4
5.21Digital media board0
5.22USB/audio board1
5.23System board1 screw
(Continued)
# of Screws Removed
4 screw locks on
Compaq nc6110 and
HP
nc6120 models
2 screw locks on
Compaq nx6110 and
HP
nx6120 models
5.24Serial connector module2 screw locks
5–4Maintenance and Service Guide
Removal and Replacement Procedures
5.3 Preparing the Notebook for
Disassembly
Before you begin any removal or installation procedures:
1. Shut down the notebook. If you are unsure whether the
notebook is off or in hibernation, turn the computer on,
then shut it down through the operating system.
and
2. Disconnect all external devices connected to the notebook.
3. Disconnect the power cord.
Battery Pack Spare Part Number Information
6-cell, 4.4-AHr
6-cell, 4.4-AHr
6-cell, 2.2-AHr
372772-001
383220-001
364602-001
4. Remove the battery pack by following these steps:
a. Turn the notebook upside down with the rear panel
toward
you.
Maintenance and Service Guide5–5
Removal and Replacement Procedures
b. Slide and hold the battery pack lock latch 1 to the right.
c. Slide the battery pack release latch 2 to the right. (The
battery pack disengages from the notebook.)
d. Slide the battery pack straight back 3 and remove it.
Removing the Battery Pack
Reverse the above procedure to install the battery pack.
5–6Maintenance and Service Guide
Removal and Replacement Procedures
5. Remove the hard drive by following these steps:
a. Loosen the 2 PM2.0×4.0 screws 1 that secure the hard
drive cover to the notebook.
b. Lift the left side of the hard drive cover and swing it to
right 2.
the
c. Remove the hard drive cover.
The hard drive cover is included in the Miscellaneous
✎
Plastics Kit, spare part number 378236-001.
Removing the Hard Drive Cover
Maintenance and Service Guide5–7
Removal and Replacement Procedures
Hard Drive Spare Part Number Information
5400-rpm
80-GB
60-GB
40-GB
4200-rpm
380108-001
378215-001
380107-001
80-GB
60-GB
30-GB
378214-001
378213-001
378211-001
d. Loosen the PM2.5×13.0 spring-loaded hard drive
retention screw 1.
e. Grasp the mylar tab 2 on the left side of the hard drive
and slide the hard drive to the right 3 to disconnect it
from the system board.
f. Remove the hard drive from the hard drive bay 4.
Removing the Hard Drive
5–8Maintenance and Service Guide
Removal and Replacement Procedures
g. Remove the 2 PM2.5×4.0 hard drive frame shoulder
screws 1 from each side of the hard drive.
h. Remove the 2 PM2.5×4.0 hard drive frame screws 2 from
each side of the hard drive.
i. Remove the 2 PM1.5×3.5 hard drive frame screws 3 from
the front of the hard drive.
j. Lift the frame straight up 4 to remove if from the hard
drive.
k. Remove the hard drive connector 5 from the hard drive.
Removing the Hard Drive Frame and Connector
Reverse the above procedure to install and reassemble the
hard
drive.
Maintenance and Service Guide5–9
Removal and Replacement Procedures
5.4 Notebook Feet
The notebook feet are adhesive-backed rubber pads. The feet are
included in the Miscellaneous Plastics Kit, spare part number
378236-001.
Replacing the Notebook Feet
5–10Maintenance and Service Guide
5.5 Bluetooth Board
Bluetooth Board Spare Part Number Information
Removal and Replacement Procedures
Broadcomm Bluetooth wireless board (includes Bluetooth
cable)
board
1. Prepare the notebook for disassembly (refer to Section 5.3).
2. Slide the Bluetooth board out of the clip 1 in the hard drive
compartment.
3. Disconnect the Bluetooth board cable 2 from the board.
367871-001
Removing the Bluetooth Board
Reverse the above procedure to install a Bluetooth board.
Maintenance and Service Guide5–11
Removal and Replacement Procedures
5.6 External Memory Module
Memory Module Spare Part Number Information
1024 MB
512 MB
256 MB
336579-001
336578-001
366577-001
1. Prepare the notebook for disassembly (refer to Section 5.3).
2. Position the notebook with the front toward you.
5–12Maintenance and Service Guide
Removal and Replacement Procedures
3. Loosen the PM2.0×4.0 screw 1 that secures the memory
module/Mini PCI compartment cover to the notebook.
4. Lift the rear edge of the cover up and swing it toward you 2.
5. Remove the memory module/Mini PCI compartment cover.
The memory module/Mini PCI compartment cover is included
✎
in the Miscellaneous Plastics Kit, spare part number
378236-001.
Removing the Memory Module/Mini PCI Compartment Cover
Maintenance and Service Guide5–13
Removal and Replacement Procedures
6. Spread the retaining tabs 1 on each side of the memory
module socket to release the memory module board. (The
edge of the module opposite the socket rises away from
notebook.)
the
7. Slide the module away from the socket at an angle 2.
8. Remove the memory module board.
Note that memory modules are slotted 3 to prevent incorrect
✎
installation into the memory module socket.
Removing the Memory Module
Reverse the above procedure to install a memory module.
5–14Maintenance and Service Guide
Removal and Replacement Procedures
5.7 Mini PCI Communications Card
Mini PCI Communications Card
Spare Part Number Information
802.11b/g WLAN card, for use in MOW
802.11b/g WLAN card, for use in the ROW
802.11b/g combination WLAN card, for use internationally
802.11b/g combination WLAN card, for use Japan
802.11b/g combination WLAN card, for use in the United States
802.11a/b/g combination WLAN card, for use in Europe, Middle
East, and Africa
802.11a/b/g combination WLAN Mini PCI communications card
for use Japan
802.11a/b/g combination WLAN card, for use internationally
802.11a/b/g combination WLAN card, for use Japan
802.11a/b/g combination WLAN card, for use in MOW
802.11a/b/g combination WLAN card, for use in
United States
the
802.11a/b/g High Band combination WLAN card
1. Prepare the notebook for disassembly (Section 5.3).
2. Remove the memory module/Mini PCI compartment cover
Section 5.6).
(
3. Position the notebook with the front toward you.
381582-001
381583-001
373032-002
373032-291
373032-001
373900-021
373900-291
373033-002
373033-291
373900-001
373033-001
373901-001
Maintenance and Service Guide5–15
Removal and Replacement Procedures
4. Disconnect the auxiliary and main 1 antenna cables from the
Mini PCI communications card.
Make note of which antenna cable is attached to which antenna
✎
clip on the Mini PCI communications card before
disconnecting the cables.
5. Spread the 2 retaining tabs 2 on each side of the Mini PCI
socket to release the Mini PCI communications card. (The
edge of the card opposite the socket rises away from the
notebook.)
6. Remove the Mini PCI communications card by pulling the
card away from the socket at a 45-degree angle 3.
Note that the Mini PCI communications card is slotted 4 to
✎
prevent incorrect installation.
Removing a Mini PCI Communications Card
Reverse the above procedure to install a Mini PCI
communications card.
5–16Maintenance and Service Guide
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