This guide provides settings and procedures for managing
notebook power and security. It also provides instructions for
obtaining system information and using setup utilities to help
detect, solve, and prevent problems.
Microsoft and Windows are trademarks of Microsoft Corporation in the
U.S. and/or other countries. Intel and SpeedStep are trademarks of Intel
Corporation in the U.S. and/or other countries. SD Logo is a trademark.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Software Guide
HP Compaq Notebook Series
First Edition August 2003
Reference Number: nc6000
Document Part Number: 333634-001
Reinstalling the Operating System . . . . . . . . . . . . . . 9–7
Reinstalling Device Drivers and Other Software . . . 9–9
Index
Contents
Software Guidevii
Setting Up the Software
A prompt to set up your software displays on the screen when the
notebook is turned on for the first time. Before responding to the
prompt and proceeding through the online instructions, read the
following caution and other installation information contained in
this chapter.
CAUTION: To prevent file corruption and to ensure that the correct device
Ä
drivers install, follow these guidelines during software setup:
■ Do not unplug the notebook from the electrical outlet.
■ Do not shut down the notebook.
■ Do not remove or insert a drive.
■ After you begin the software setup, you must complete the
entire process without interruption. Setup time varies.
1
Setup
■ If you are prompted to select a language, choose carefully.
The languages you do not choose are deleted from the system
and cannot be restored once the setup process has begun.
■ If you are prompted to accept the End User License
Agreement, you must choose Accept to continue the
software setup.
■ Preloaded software applications are included with the
notebook but must be installed through the Software Setup
utility. Preinstalled software applications have already been
installed on the notebook and require no further installation
procedures.
Software Guide1–1
Setup
■ This guide does not take into account any variation that may
result from the notebook being connected to a network.
■ This guide documents the Windows 2000, Windows XP
Professional, and Windows XP Home operating systems.
Any other operating systems installed on this notebook after
purchase may not match the descriptions and procedures
provided in this guide.
■ This guide documents the category view that is used by
default in Windows XP. If your notebook is set to classic
view, you may notice discrepancies between your notebook
and this documentation. For information on switching views,
see Windows XP Help and Support.
Installing Optional Software
You can install third-party software or preloaded utilities any time
after initial setup is complete.
■ To install third-party software, refer to the documentation
included with the software.
■ To install a preloaded utility:
❏ In Windows 2000, select Start > Programs > Software
Setup.
❏ In Windows XP, select Start > All Programs > Software
Setup.
A setup wizard loads, and a list of applications is displayed.
Select the application you want to install, and follow the
instructions on the screen.
To view the descriptions and space requirements of preloaded HP
✎
utilities without installing them:
■ In Windows 2000, select Start > Programs > Software
Setup.
■ In Windows XP, select Start > All Programs > Software
Setup.
After viewing the utility information, select Cancel.
1–2Software Guide
Selecting Regional Settings
Keyboard language and other regional preferences such as time,
date, and currency format, are set in the operating system. To
access these settings:
■ In Windows 2000, select Start > Settings > Control Panel >
Date/Time, or select Start > Settings > Control Panel >
Regional Options.
■ In Windows XP, select Start > Control Panel > Date, Time,
Language, and Regional Options > Date and Time, or select
Start > Control Panel > Date, Time, Language, and Regional
Options > Regional and Language Options.
For information about selecting regional settings, open the
Regional Options window, then use context-sensitive Help. To
use context-sensitive Help, select the question mark button in
the upper right corner of the window, then select an item. A
definition, explanation, or procedure is displayed.
Selecting Screen Settings
Setup
If you would like to see more items on your screen or to see
the items on your screen displayed larger, change the screen
resolution setting in your operating system. To access the screen
resolution settings:
■ In Windows 2000, select Start > Settings > Control Panel >
Display > Settings tab.
■ In Windows XP, select Start > Control Panel > Appearance
and Themes > Display > Settings tab.
Software Guide1–3
Setup
Setting Up Wireless LAN and Bluetooth
If your notebook is equipped with wireless LAN (WLAN) or
Bluetooth, you must configure these devices before using them.
For information on configuring and using your WLAN device,
refer to the Startup guide that shipped with your notebook. The
Startup guide contains information to help you set up your
WLAN and locate the correct documentation.
For information on configuring and using Bluetooth, refer to the
Documentation Library—Bluetooth CD included with your
notebook.
WLAN and Bluetooth options are not supported in all countries.
✎
Safeguarding the Notebook
Turning Off the Notebook
Whenever possible, shut down the notebook by following the
appropriate Windows shutdown procedure:
■ In Windows 2000, select Start > Shut Down > Shut Down,
then select the OK button.
■ In Windows XP, select Start > Turn off computer > Turn off.
Protecting the Notebook from Power Surges
To protect the notebook from the power surges that may be
caused by an uncertain power supply or an electrical storm:
■ Plug the notebook power cord into an optional, high-quality
surge protector. Surge protectors are available from most
computer or electronics retailers.
■ Provide surge protection on the cable that connects a modem
to the telephone line.
■ Run the notebook on battery power or shut down the
notebook and disconnect the power cord. Surge protectors are
available from most computer or electronics retailers.
1–4Software Guide
Protecting the Notebook Against Viruses
When you use the notebook for email, network, or Internet
access, you expose the notebook to computer viruses. Computer
viruses can disable the operating system, your applications, or
your utilities or cause them to function abnormally.
Antivirus software can detect most viruses, destroy them, and
repair damage they have caused. To provide protection against
newly discovered viruses, antivirus software must be installed
and updated periodically.
Setup
Software Guide1–5
Power
Selecting a Power Source
The notebook can run on internal or external AC power. The
following table indicates the best power sources for common
tasks.
TaskRecommended Power Source
2
Work in most software applications
Charge or calibrate a battery pack in
the notebook
Install or modify system software or
write to a CD
■ Charged battery pack in the
notebook
■ External power supplied through
one of the following devices:
❐ AC adapter
❐ Optional Port Replicator
❐ Optional Aircraft Adapter
❐ Optional Automobile Power
Adapter/Charger
External power supplied through:
■ AC adapter
■ Optional Automobile Power
Adapter/Charger
■ Optional Port Replicator
External power supplied through:
■ AC adapter
■ Optional Port Replicator
Software Guide2–1
Power
Understanding Standby and
Hibernation
Standby and Hibernation are energy-saving features that conserve
power and reduce startup time. They can be initiated by you or
by the system. Refer in this chapter to the “Initiating Standby,
Hibernation, or Shutdown,” section for details about when to use
each setting.
Standby
Standby reduces power to system components that are not in use.
When Standby is initiated, your work is saved in random access
memory (RAM) and the screen is cleared. When you resume
from Standby, your work returns to the screen where you left off.
■ Saving your work before initiating Standby is not usually
necessary, but is a recommended precaution.
■ When the notebook is in Standby, the power/Standby light
flashes.
CAUTION: To avoid a complete battery discharge, do not leave your
notebook in Standby for extended periods. Connect the notebook to an
Ä
external power source.
Hibernation
Hibernation saves your work to a Hibernation file on the hard
drive, then shuts down the notebook. When you resume from
Hibernation, your work returns to the screen where you left off. If
a power-on password has been set, the password must be entered
to resume from Hibernation.
You can disable Hibernation. However, if Hibernation is disabled,
and the system reaches a low-battery condition, the system will
not automatically save your work while power is on or Standby
has been initiated.
2–2Software Guide
In the Power Options window, Hibernation is not displayed as an
option if it has been disabled. You must enable Hibernation in
order to select it in the Power Options window. To verify that
Hibernation is enabled:
■ In Windows 2000, select Start > Settings > Control Panel >
Power Options icon > Hibernate tab. Make sure that the
Enable hibernate support check box is selected.
■ In Windows XP, select Start > Control Panel > Performance
and Maintenance > Power Options > Hibernate tab. Make
sure that the Enable hibernate support check box is selected.
CAUTION: If the configuration of the notebook is changed during
Ä
Hibernation, resuming from Hibernation may not be possible.When the
notebook is in Hibernation:
■ Do not dock or undock the notebook in a Port Replicator.
■ Do not add or remove memory modules.
■ Do not insert or remove any hard drives.
■ Do not connect or disconnect external devices.
■ Do not insert or remove a PC Card or a Secure Digital (SD) card.
Power
Software Guide2–3
Power
Initiating Standby, Hibernation, or
Shutdown
The following sections explain when to initiate Standby or
Hibernation and when to shut down your notebook.
When You Leave Your Work
Initiating Standby clears the screen and uses less power than
leaving the notebook on. Your work returns instantly to the screen
when you resume from Standby.
Initiating Hibernation clears the screen, saves your work to the
hard drive, and uses much less power than Standby.
Shutting down the notebook and removing the battery pack is
recommended to extend the life of the battery pack when the
notebook will be disconnected from external power for an
extended period. For details on battery pack storage, refer on
the Documentation Library CD to the Hardware Guide, “Battery
Packs” chapter.
When the Power Supply Is Uncertain
Make sure that Hibernation remains enabled, especially if you are
operating the notebook on battery power and do not have access
to an external power supply. If the battery pack fails, Hibernation
saves your work to a Hibernation file and shuts down the
notebook.
HP recommends that if you pause your work when the power
supply is uncertain, initiate Hibernation, shut down the notebook,
or save your work and then initiate Standby.
2–4Software Guide
When Using Infrared Communication or
Drive Media
Standby and Hibernation interfere with the use of infrared
communication and drive media. Note the following guidelines:
■ If the notebook is in Standby or Hibernation, you cannot
initiate an infrared transmission.
■ If Standby or Hibernation is accidentally initiated while a
drive medium (such as a diskette, CD, or DVD) is in use:
❏ Your playback may be interrupted.
❏ You may see a warning message: “Putting the computer
into Hibernation or Standby may stop the playback. Do
you want to continue?” Select No.
❏ You may need to restart the playback to resume audio and
video.
CAUTION: Do not initiate Standby or Hibernation while using drive
Ä
media. Doing so may result in possible video and audio degradation
and loss of audio or video playback functionality.
Power
Using the Default Power Settings
The following tables describe the factory power settings on the
notebook. You can change many of these settings according to
your preference. For more information on changing power
settings, refer in this chapter to “Managing Power Options.”
Software Guide2–5
Power
Turning the Notebook or Display On or Off
TaskProcedureResult
Tu r n o n the
notebook
Press the power button.
Pressing the power
✎
button returns the
notebook to “on” from
Standby, Hibernation,
or shutdown.
■ The power/Standby
light turns on.
■ The operating
system loads.
Shut down the
notebook*
Save your work and close all
open applications. Then:
■ Press the power button
and follow the on screen
directions (if displayed)
for shutting down the
notebook.
■ The power/Standby
light turns off.
■ The operating
system shuts
down.
■ The notebook
turns off.
■ Shut down the notebook
through the operating
system:
❐ In Windows 2000,
select Start > Shut
Down > Shut Down,
then select the OK
button.
❐ In Windows XP, select
Start > Turn Off
Computer > Turn Off.
Turn off the
display while the
power is on
* If the system is unresponsive and you are unable to shut down the notebook
with these procedures, refer in this chapter to “Using Emergency Shutdown
Procedures.”
Close the notebook.Closing the notebook
activates the display
switch, which turns off
the display. This
conserves battery
power.
2–6Software Guide
Initiating or Resuming from Hibernation
TaskProcedureResult
Initiate
Hibernation
Allow the system
to initiate
Hibernation
(with
Hibernation
enabled)
■ In Windows 2000, select
Start > Shut down >
Hibernate, then select the
OK button.
■ In Windows XP, select
Start > Turn Off Computer
> Hibernate. (If the
Hibernate option is not
displayed, press and
hold the shift key.)
■ If Hibernation has been
configured, briefly press
the power button.
No action required.
■ If the notebook is running
on battery power, the
system initiates
Hibernation after 30
minutes of notebook
inactivity or when the
battery pack(s) reaches
a critical low battery
condition.
■ If the notebook is attached
to external power, the
system will not initiate
Hibernation.
■ Power settings and
timeouts can be changed
in the Power Options
window.
■ The power/Standby
light turns off.
■ The screen clears.
■ The power/Standby
light turns off.
■ The screen clears.
(Continued)
Power
Software Guide2–7
Power
TaskProcedureResult
Resume from
user-initiated or
system-initiated
Hibernation
Press the power button.
If the system initiated
✎
Hibernation because
of a critical low-battery
condition, connect
external power or
insert a charged
battery pack before
you press the power
button.
■ The power/Standby
■ Your work returns
light turns on.
to the screen.
2–8Software Guide
Initiating or Resuming from Standby
TaskProcedureResult
Initiate Standby
Allow the system
to initiate
Standby
Resume from
user-initiated or
system-initiated
Standby
■ With the notebook on,
press fn+f3.
■
Through the operating
system:
❐ In Windows 2000,
select Start > Shut
Down > Standby, then
select the OK button.
❐ In Windows XP, select
Start > Turn Off
Computer > Standby.
(If the Standby option
is not displayed, press
the shift key.)
No action required.
■ If the notebook is running
on battery power, the
system initiates Standby
after 10 minutes of
notebook inactivity.
(Default setting.)
■ If the notebook is attached
to external power, the
system will not initiate
Standby.
■ Power settings and
timeouts can be changed
in the Power Options
window.
■ Briefly press the power
button.
■ If the display was closed
while the notebook was in
Standby, open the display.
■ The power/Standby
light blinks.
■ The screen clears.
■ The power/Standby
light blinks.
■ The screen clears.
■ The power/Standby
light turns on.
■ Your work returns
to the screen.
Power
Software Guide2–9
Power
Using Emergency Shutdown Procedures
If the notebook is unresponsive and you are unable to use normal
Windows shutdown procedures, try the following emergency
procedures in the sequence provided:
■ Press ctrl+alt+delete. Select Shutdown.
■ Press and hold the power button for at least 5 seconds.
■ Disconnect the notebook from external power and remove
the battery pack. For more information about removing
and storing the battery pack, refer to the Hardware Guide,
“Battery Packs” chapter.
CAUTION: Emergency shutdown procedures result in the loss of
Ä
unsaved data.
Managing Power Options
Many default power settings can be changed in the Power
Options window. For example, you can set an audio alert to
warn you when the battery pack reaches a low-power condition,
or you can change the default settings for the power button.
By default, when the notebook is on:
■ Briefly pressing the power button initiates Hibernation.
■ Pressing the fn+f5 hotkey, called the “sleep button” in the
operating system, initiates Standby.
■ The display switch turns off the display. The display switch is
activated by closing the display. (By default and when using
custom settings, the display switch also turns on the notebook
if the display is opened while the notebook is in Standby.)
2–10Software Guide
Accessing the Power Options Window
To access the Power Options window, double-click the Power
Meter icon on the taskbar, or:
■ In Windows 2000, select Start > Settings > Control Panel >
Power Options.
■ In Windows XP, select Start > Control Panel > Performance
and Maintenance > Power Options.
Displaying the Power Meter Icon
The Power Meter icon is on your taskbar by default. The icon
changes shape to indicate whether the notebook is running on a
battery pack or external power. Double-click the icon to display
the Power Options window.
To hide or show the Power Meter icon on the taskbar:
1. Access the Power Options window.
2. Select the Advanced tab.
3. Select or clear the Always show icon on the taskbar
check box.
4. Select the OK button.
Power
If you cannot see an icon you have placed on the taskbar in
✎
Windows XP, the icon may be hidden. Select the arrow or vertical
bar on the taskbar and expand it to view hidden icons.
Setting or Changing a Power Scheme
The Power Schemes tab in the Power Options window assigns
power levels to system components. You can assign different
schemes depending on whether the notebook is running on a
battery pack or external power.
You can also set a power scheme that initiates Standby or turns
off the display or hard drive after a time interval that you specify.
Software Guide2–11
Power
To set a power scheme:
■ In Windows 2000:
1. Access the Power Options window > Power Schemes tab.
2. Select options from the lists on the screen.
3. Select Save As to name the new power scheme.
■ In Windows XP:
1. Access the Power Options window > Power Schemes tab.
2. Select the power scheme you wish to modify, and adjust
options in the lists on the screen.
3. Select Apply.
Using a Security Password
You can add a security feature that prompts you for a password
when the notebook turns on or resumes from Standby or
Hibernation.
To set a password prompt, access the Power Options window >
Advanced tab. Select the check box for Prompt For Password
When the Computer resumes from Standby, and select OK.
For more information about using security passwords, refer in
this guide to the “Security” chapter.
Processor Performance Controls
On select notebook models, Windows 2000 and Windows XP
support software that enables the user to control processor
performance. The central processing unit (CPU) speed can be
set for optimal performance or for optimal power conservation.
For example, the software can be set to trigger an automatic
change in processor speed when the power source changes from
external power to battery pack power, or when the notebook use
changes between active and idle.
Processor performance controls vary depending on the operating
system.
2–12Software Guide
Windows 2000 Processor Controls
Windows 2000 notebooks with Intel Mobile processorwith
SpeedStep technology enable the user to adjust the processor
speed. Intel SpeedStep functions independently from the power
management settings available through the operating system. You
must install SpeedStep separately.
A setup wizard loads and displays a list of available applications.
Select Intel SpeedStep and follow the instructions on the screen.
When installation is complete, you will be prompted to restart the
notebook.
After you install SpeedStep, a tab is added to the Power Options
window, an icon is added to the taskbar, and SpeedStep is
automatically enabled.
The default SpeedStep settings are Maximum Performance for
external power and Battery Optimized mode for battery power.
For details on each setting, refer in this chapter to the “Choosing a
Performance Mode (Windows 2000).”
To access the utility after installation, select the SpeedStep icon
on the taskbar, or select Start > Settings > Control Panel > Power
Options > Intel SpeedStep technology tab.
The SpeedStep icon on the taskbar indicates which SpeedStep
mode is active. Hover the mouse pointer over the icon to display
the current performance mode. Right-click the icon to change the
performance mode.
Power
Software Guide2–13
Power
Choosing a Performance Mode
(Windows 2000)
The SpeedStep technology offers 3 preset performance modes:
■ Maximum Performance mode—the processor runs at full
speed to provide maximum performance.
■ Automatic mode—the processor speed increases when the
notebook is being used and decreases when the notebook
is idle.
■ Battery Optimized mode—the processor runs at reduced
speed to provide an optimal balance between energy
conservation and performance.
The notebook can run in any of the performance modes while it is
operating on external power or on battery power.
Setting SpeedStep Preferences
(Windows 2000)
SpeedStep settings can be accessed from the SpeedStep window
or the SpeedStep icon. SpeedStep can be enabled or disabled in
Computer Setup.
If the SpeedStep window and icon are not accessible, they can
✎
be enabled in Computer Setup. To enable the window icon and
other settings, refer to “Enabling SpeedStep in Computer Setup
(Windows 2000),” later in this chapter.
Using the SpeedStep Window
(Windows 2000)
To open the SpeedStep window in Windows 2000, select Start >
Settings > Control Panel > Power Options > Intel SpeedStep
technology tab. Then set your preferences according to the
following table.
2–14Software Guide
PreferenceProcedure
Assign a performance mode that
applies when the notebook is
running on battery power.
Select a performance mode
from the Running on Batteries
list, then select OK.
Power
Assign a performance mode that
applies when the notebook is
running on external power.
Set the notebook to remain in the
same performance mode even
when the power source changes.
Remove the SpeedStep icon from
the taskbar.
Select a performance mode
from the Plugged In list, then
select OK.
Select the same performance
mode from the Running on
Batteries and Plugged In lists,
then select OK.
1. Select the check box for
Remove Icon from Taskbar.
2. Select OK in the Advanced
window.
3. Select OK or Apply in the
main SpeedStep window.
Enabling SpeedStep in Computer Setup
(Windows 2000)
Computer Setup, a non-Windows utility, includes settings to
enable or disable SpeedStep. For more information about
Computer Setup, refer in this guide to the “Computer Setup”
chapter.
To access the SpeedStep settings in Computer Setup:
1. Open Computer Setup, by turning on or restarting the
notebook. Press
message is displayed in the lower left of the screen.
f10 while the F10 = ROM Based Setup
❏ To change the language, press f2.
❏ For navigation instructions, press f1.
Software Guide2–15
Power
2. Use the arrow keys to select Advanced > Device Options.
Under Intel SpeedStep Technology:
❏ Select Automatic to enable all SpeedStep settings in the
SpeedStep window.
❏ Select Disable to set the notebook to run in Battery
Optimized mode and disable all SpeedStep settings in the
SpeedStep window.
3. Save your preferences. Use the arrow keys to select File >
Save Changes and Exit, then follow the instructions on the
screen.
Your preferences are set when you exit Computer Setup and
take effect when the notebook restarts.
Windows XP Processor Controls
In Windows XP, processor performance controls are included
with the operating system and are managed in the Power Options
window.
Accessing XP Processor Controls
To access Windows XP processor performance controls, select
Start > Control Panel > Performance and Maintenance > Power
Options > Power Schemes tab.
The power scheme you select determines how the processor
performs when the notebook is connected to external power or
running on battery power. Each power scheme for external power
or battery power sets a specific processor state.
2–16Software Guide
Power
Different states may be used, depending on whether the notebook
is running on external or battery power. Once a power scheme
has been set, no other intervention is required to control the
performance of your notebook processor.
Power SchemeProcessor
Performance while
on External Power
Home/Office DeskAlways runs at the
highest performance
state.
Portable/LaptopPerformance state is
PresentationPerformance state is
Always OnAlways runs at the
Minimal Power
Management
Max BatteryPerformance state is
determined based on
CPU demand.
determined based on
CPU demand.
highest performance
state.
Performance state is
determined based on
CPU demand.
determined based on
CPU demand.
Processor
Performance while
on Battery Power
Performance state is
determined based on
CPU demand.
Performance state is
determined based on
CPU demand.
Starts at lowest
performance state,
then uses linear
performance reduction
(stop-clock throttling)
as the battery
discharges.
Always runs at the
highest performance
state.
Performance state is
determined based on
CPU demand.
Starts at lowest
performance state,
then uses linear
performance reduction
(stop-clock throttling)
as the battery
discharges.
Software Guide2–17
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