HP Compaq MultiSeat ms6005, Compaq MultiSeat ms6200 Hardware Reference Manual

Hardware Reference Guide

HP Compaq MultiSeat ms6005 Desktop HP Compaq MultiSeat ms6200 Desktop

Microsoft, Windows, and MultiPoint are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

Hardware Reference Guide

HP Compaq MultiSeat ms6005 Desktop

HP Compaq MultiSeat ms6200 Desktop

First Edition (April 2011)

Document Part Number: 655804-001

About This Book

This guide provides basic information for upgrading this computer model.

WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily

harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage

to equipment or loss of information.

NOTE: Text set off in this manner provides important supplemental information.

iii

iv About This Book

Table of contents

1 Product Features ............................................................................................................... 1

Standard Configuration Features ................................................................................................ 1

Front Panel Components ........................................................................................................... 2

Media Card Reader Components ............................................................................................... 3

Rear Panel Components ............................................................................................................ 4

Keyboard ................................................................................................................................ 5

Using the Windows Logo Key ..................................................................................... 6

Serial Number Location ............................................................................................................ 7

2 MultiSeat ms6005 Desktop Hardware Upgrades ............................................................... 8

Serviceability Features .............................................................................................................. 8

Warnings and Cautions ............................................................................................................ 8

Removing the Computer Access Panel ....................................................................................... 10

Replacing the Computer Access Panel ...................................................................................... 11

Removing the Front Bezel ........................................................................................................ 12

Removing Bezel Blanks ........................................................................................................... 13

Replacing the Front Bezel ........................................................................................................ 14

Changing from Desktop to Tower Configuration ......................................................................... 15

Installing Additional Memory ................................................................................................... 16

DIMMs .................................................................................................................. 16

DDR3-SDRAM DIMMs .............................................................................................. 16

Populating DIMM Sockets ........................................................................................ 17

Installing DIMMs ..................................................................................................... 18

Removing or Installing an Expansion Card ................................................................................ 21

Drive Positions ....................................................................................................................... 28

Installing and Removing Drives ................................................................................................ 29

System Board Drive Connections ............................................................................... 31

Removing an External 5.25-inch Drive ....................................................................... 32

Installing an Optical Drive into the 5.25-inch Drive Bay ............................................... 34

Removing an External 3.5-inch Drive ......................................................................... 37

Installing a Drive into the 3.5-inch External Drive Bay .................................................. 39

Removing and Replacing the Primary 3.5-inch Internal SATA Hard Drive ....................... 41

Removing and Replacing a Removable 3.5-inch SATA Hard Drive ................................ 45

3 MultiSeat ms6200 Desktop Hardware Upgrades ............................................................. 50

Serviceability Features ............................................................................................................ 50

Warnings and Cautions .......................................................................................................... 50

Removing the Computer Access Panel ....................................................................................... 52

Replacing the Computer Access Panel ...................................................................................... 53

Removing the Front Bezel ........................................................................................................ 54

Removing Bezel Blanks ........................................................................................................... 55

Replacing the Front Bezel ........................................................................................................ 55

Changing from Desktop to Tower Configuration ......................................................................... 56

System Board Connections ...................................................................................................... 57

Installing Additional Memory ................................................................................................... 58

DIMMs .................................................................................................................. 58

DDR3-SDRAM DIMMs .............................................................................................. 58

Populating DIMM Sockets ........................................................................................ 59

Installing DIMMs ..................................................................................................... 60

Removing or Installing an Expansion Card ................................................................................ 63

Drive Positions ....................................................................................................................... 67

Installing and Removing Drives ................................................................................................ 68

Removing a 5.25-inch Drive from a Drive Bay ............................................................ 70

Installing a 5.25-inch Drive into a Drive Bay ............................................................... 72

Removing a 3.5-inch Drive from a Drive Bay .............................................................. 75

Installing a 3.5-inch Drive into a Drive Bay ................................................................. 77

Removing and Replacing the Primary 3.5-inch Internal Hard Drive ................................ 79

Appendix A Specifications ................................................................................................. 83

Appendix B Battery Replacement ....................................................................................... 85

Appendix C Installing a Security Lock ................................................................................ 88

HP/Kensington MicroSaver Security Cable Lock ........................................................................ 88

Padlock ................................................................................................................................ 89

HP Business PC Security Lock ................................................................................................... 90

Front Bezel Security ................................................................................................................ 94

Appendix D Electrostatic Discharge .................................................................................... 96

Preventing Electrostatic Damage .............................................................................................. 96

Grounding Methods ............................................................................................................... 96

Appendix E Computer Operating Guidelines, Routine Care and Shipping Preparation ........ 97

Computer Operating Guidelines and Routine Care .................................................................... 97

Optical Drive Precautions ........................................................................................................ 98

Operation .............................................................................................................. 98

Cleaning ................................................................................................................ 98

Safety .................................................................................................................... 98

Shipping Preparation .............................................................................................................. 98

Index ................................................................................................................................. 99

vii

viii

1 Product Features

Standard Configuration Features

The HP Compaq MultiSeat Desktop features may vary depending on the model. For a complete listing of the hardware and software installed in the computer, run the diagnostic utility (included on some computer models only).

NOTE: The MultiSeat Desktop can also be used in a tower orientation. For more information, see

Changing from Desktop to Tower Configuration on page 15 for MultiSeat ms6005 Desktop or Changing from Desktop to Tower Configuration on page 56 for MultiSeat ms6200 Desktop in this

guide.

Figure 1-1 HP Compaq MultiSeat Desktop

Standard Configuration Features

Front Panel Components

Drive configuration may vary by model.

Figure 1-2 Front Panel Components

Table 1-1 Front Panel Components

5.25-inch Optical Drive

6 USB (Universal Serial Bus) Ports

2 Optical Drive Activity Light 7 Microphone/Headphone Connector

3 Optical Drive Eject Button 8

3.5-inch Media Card Reader (optional)

4 Dual-State Power Button 9 Hard Drive Activity Light

5 Power On Light 10 Headphone Connector

NOTE: The Power On Light is normally green when the power is on. If it is flashing red, there is a problem with the

computer and it is displaying a diagnostic code.

Some models are configured with a 5.25-inch bezel blank covering this bay.

Some models are configured with a 3.5-inch bezel blank covering this bay.

2 Chapter 1 Product Features

Media Card Reader Components

The media card reader is an optional device available on some models only. Refer to the following illustration and table to identify the media card reader components.

Figure 1-3 Media Card Reader Components

Table 1-2 Media Card Reader Components

No. Slot Media

1 xD

●

xD-Picture Card (xD)

2 MicroSD

●

MicroSD (T-Flash)

●

MicroSDHC

3 Media Card Reader

Activity Light

4 SD/MMC+/miniSD

●

Secure Digital (SD)

●

Secure Digital High Capacity (SDHC)

●

MiniSD

●

MiniSDHC

●

MultiMediaCard (MMC)

●

Reduced Size MultiMediaCard (RS MMC)

●

MultiMediaCard 4.0 (MMC Plus)

●

Reduced Size MultiMediaCard 4.0 (MMC Mobile)

●

MMC Micro (adapter required)

5 USB

●

USB (Universal Serial Bus) Port

6 CompactFlash I/II

●

CompactFlash Card Type 1

●

CompactFlash Card Type 2

●

MicroDrive

7 MS PRO/MS PRO

DUO

●

Memory Stick (MS)

●

MagicGate Memory Stick (MG)

●

MagicGate Memory Duo

●

Memory Stick Select

●

Memory Stick Duo (MS Duo)

●

Memory Stick PRO (MS PRO)

●

Memory Stick PRO Duo (MS PRO Duo)

●

Memory Stick PROHG Duo

●

Memory Stick Micro (M2) (adapter required)

8 1394

●

1394 Port (available on select models only)

Media Card Reader Components

Rear Panel Components

Figure 1-4 Rear Panel Components

Table 1-3 Rear Panel Components

1 RJ-45 Network Connector 6 DisplayPort Monitor Connector

2 Serial Connector 7 VGA Monitor Connector

PS/2 Mouse Connector (green) 8 PS/2 Keyboard Connector (purple)

4 Power Cord Connector 9

Line-Out Connector for powered audio devices (green)

Universal Serial Bus (USB) 10 Line-In Audio Connector (blue)

NOTE: Arrangement and number of connectors may vary by model.

4 Chapter 1 Product Features

Keyboard

Figure 1-5 Keyboard Components

Table 1-4 Keyboard Components

1 Function Keys Perform special functions depending on the software application being used.

2 Editing Keys Includes the following: Insert, Home, Page Up, Delete, End, and Page Down.

3 Status Lights Indicate the status of the computer and keyboard settings (Num Lock, Caps Lock,

and Scroll Lock).

4 Numeric Keys Work like a calculator keypad.

5 Arrow Keys Used to navigate through a document or Web site. These keys allow you to move

left, right, up, and down, using the keyboard instead of the mouse.

6 Ctrl Keys Used in combination with another key; their effect depends on the application

software you are using.

Application Key

Used (like the right mouse button) to open pop-up menus in a Microsoft® Office application. May perform other functions in other software applications.

Windows

Logo Keys

Used to open the Start menu in Microsoft Windows. Used in combination with other keys to perform other functions.

9 Alt Keys Used in combination with another key; their effect depends on the application

software you are using.

Keys available in select geographic regions.

Keyboard

Using the Windows Logo Key

Use the Windows Logo key in combination with other keys to perform certain functions available in the Windows operating system. Refer to

Keyboard on page 5 to identify the Windows Logo key.

Table 1-5 Windows Logo Key Functions

The following Windows Logo Key functions are available in Windows MultiPoint™ Server 2011.

Windows Logo Key Displays or hides the Start menu

Windows Logo Key + d Displays the Desktop

Windows Logo Key + m Minimizes all open applications

Shift + Windows Logo Key + m Undoes Minimize All

Windows Logo Key + e Launches My Computer

Windows Logo Key + f Launches Find Document

Windows Logo Key + Ctrl + f Launches Find Computer

Windows Logo Key + F1 Launches Windows Help

Windows Logo Key + l Locks the computer if you are connected to a network domain, or

allows you to switch users if you are not connected to a network domain

Windows Logo Key + r Launches the Run dialog box

Windows Logo Key + u Launches the Utility Manager

Windows Logo Key + u Launches Ease of Access Center

Windows Logo Key + any number key Launches the Quick Launch shortcut that is in the position that

corresponds to the number (for example, Windows Logo Key + 1 launches the first shortcut in the Quick Launch menu)

6 Chapter 1 Product Features

Serial Number Location

Each computer has a unique serial number and product ID number in the location shown below. Keep these numbers available for use when contacting customer service for assistance.

Figure 1-6 Serial Number and Product ID Location

Serial Number Location

2 MultiSeat ms6005 Desktop

Hardware Upgrades

Serviceability Features

The computer includes features that make it easy to upgrade and service. No tools are needed for most of the installation procedures described in this chapter.

Warnings and Cautions

Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and warnings in this guide.

WARNING! To reduce the risk of personal injury from electrical shock, hot surfaces, or fire:

Disconnect the power cord from the wall outlet and allow the internal system components to cool before touching.

Do not plug telecommunications or telephone connectors into the network interface controller (NIC) receptacles.

Do not disable the power cord grounding plug. The grounding plug is an important safety feature.

Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times.

To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation, setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the Web at

http://www.hp.com/ergo.

WARNING! Energized and moving parts inside.

Disconnect power to the equipment before removing the enclosure.

Replace and secure the enclosure before re-energizing the equipment.

8 Chapter 2 MultiSeat ms6005 Desktop Hardware Upgrades

CAUTION: Static electricity can damage the electrical components of the computer or optional

equipment. Before beginning these procedures, ensure that you are discharged of static electricity by briefly touching a grounded metal object. See Appendix D,

Electrostatic Discharge on page 96 for

more information.

When the computer is plugged into an AC power source, voltage is always applied to the system board. You must disconnect the power cord from the power source before opening the computer to prevent damage to internal components.

Warnings and Cautions

Removing the Computer Access Panel

1. Remove/disengage any security devices that prohibit opening the computer.

2. Remove all removable media, such as compact discs or USB flash drives, from the computer.

3. Turn off the computer properly through the operating system, then turn off any external devices.

4. Disconnect the power cord from the power outlet and disconnect any external devices.

CAUTION: Regardless of the power-on state, voltage is always present on the system board as

long as the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer.

5. If the computer is on a stand, remove the computer from the stand.

6. Lift up on the access panel handle (1) then lift the access panel off the computer (2).

Figure 2-1 Removing the Access Panel

10 Chapter 2 MultiSeat ms6005 Desktop Hardware Upgrades

Replacing the Computer Access Panel

Slide the lip on the front end of the access panel under the lip on the front of the chassis (1) then press the back end of the access panel onto the unit so that it locks into place (2).

Figure 2-2 Replacing the Access Panel

Replacing the Computer Access Panel

Removing the Front Bezel

1. Remove/disengage any security devices that prohibit opening the computer.

2. Remove all removable media, such as compact discs or USB flash drives, from the computer.

3. Turn off the computer properly through the operating system, then turn off any external devices.

4. Disconnect the power cord from the power outlet and disconnect any external devices.

CAUTION: Regardless of the power-on state, voltage is always present on the system board as

long as the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer.

5. Remove the access panel.

6. Lift up the three tabs on the side of the bezel (1), then rotate the bezel off the chassis (2).

Figure 2-3 Removing the Front Bezel

12 Chapter 2 MultiSeat ms6005 Desktop Hardware Upgrades

Removing Bezel Blanks

On some models, there are bezel blanks covering the 3.5-inch and 5.25-inch external drive bays that need to be removed before installing a drive. To remove a bezel blank:

1. Remove the access panel and front bezel.

2. To remove a bezel blank, push the two retaining tabs that hold the bezel blank in place towards

the outer right edge of the bezel (1) and slide the bezel blank back and to the right to remove it (2).

Figure 2-4 Removing a Bezel Blank

Removing Bezel Blanks

Replacing the Front Bezel

Insert the three hooks on the bottom side of the bezel into the rectangular holes on the chassis (1) then rotate the top side of the bezel onto the chassis (2) and snap it into place.

Figure 2-5 Replacing the Front Bezel

14 Chapter 2 MultiSeat ms6005 Desktop Hardware Upgrades

Changing from Desktop to Tower Configuration

The computer can be used in a tower orientation with an optional tower stand that can be purchased from HP.

1. Remove/disengage any security devices that prohibit opening the computer.

2. Remove all removable media, such as compact discs or USB flash drives, from the computer.

3. Turn off the computer properly through the operating system, then turn off any external devices.

4. Disconnect the power cord from the power outlet and disconnect any external devices.

CAUTION: Regardless of the power-on state, voltage is always present on the system board as

long as the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer.

5. Orient the computer so that its right side is facing down and place the computer in the optional

stand.

Figure 2-6 Changing from Desktop to Tower Orientation

NOTE: To stabilize the computer in a tower orientation, HP recommends the use of the optional

tower stand.

6. Reconnect the power cord and any external devices, then turn on the computer.

NOTE: Ensure at least 10.2 centimeters (4 inches) of space on all sides of the computer remains clear

and free of obstructions.

Changing from Desktop to Tower Configuration

Installing Additional Memory

The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3SDRAM) dual inline memory modules (DIMMs).

DIMMs

The memory sockets on the system board can be populated with up to four industry-standard DIMMs. These memory sockets are populated with at least one preinstalled DIMM. To achieve the maximum memory support, you can populate the system board with up to 16-GB of memory.

DDR3-SDRAM DIMMs

For proper system operation, the DDR3-SDRAM DIMMs must be:

●

industry-standard 240-pin

●

unbuffered non-ECC PC3-8500 DDR3-1066 MHz-compliant or PC3-10600 DDR3-1333 MHzcompliant

NOTE: 1333 MHz DIMMS may only run at a speed of 1066 MHz, depending on the

processor.

●

1.5 volt DDR3-SDRAM DIMMs

The DDR3-SDRAM DIMMs must also:

●

support CAS latency 8 DDR3 1066 MHz (8-8-8 timing) and CAS latency 9 DDR3 1333 MHz (9-9-9 timing)

●

contain the mandatory JEDEC SPD information

In addition, the computer supports:

●

512-Mbit, 1-Gbit, and 2-Gbit non-ECC memory technologies

●

single-sided and double-sided DIMMs

●

DIMMs constructed with x8 and x16 DDR devices; DIMMs constructed with x4 SDRAM are not supported

NOTE: The system will not operate properly if you install unsupported DIMMs.

16 Chapter 2 MultiSeat ms6005 Desktop Hardware Upgrades

Populating DIMM Sockets

There are four DIMM sockets on the system board, with two sockets per channel. The sockets are labeled XMM1, XMM2, XMM3, and XMM4. Sockets XMM1 and XMM3 operate in memory channel A. Sockets XMM2 and XMM4 operate in memory channel B.

Figure 2-7 DIMM Socket Locations

Table 2-1 DIMM Socket Locations

Item Description Socket Color

1 XMM1 socket, Channel A (populate fourth) White

2 XMM2 socket, Channel B (populate third) White

3 XMM3 socket, Channel A (populate second) Black

4 XMM4 socket, Channel B (populate first) Black

NOTE: A DIMM must occupy the black XMM4 socket. Otherwise, the system will

display a POST error message indicating that a memory module must be installed in the wrong socket.

Installing Additional Memory

Installing DIMMs

CAUTION: You must disconnect the power cord and wait approximately 30 seconds for the power

to drain before adding or removing memory modules. Regardless of the power-on state, voltage is always supplied to the memory modules as long as the computer is plugged into an active AC outlet. Adding or removing memory modules while voltage is present may cause irreparable damage to the memory modules or system board. If you see an LED light on the system board, voltage is still present.

The memory module sockets have gold-plated metal contacts. When upgrading the memory, it is important to use memory modules with gold-plated metal contacts to prevent corrosion and/or oxidation resulting from having incompatible metals in contact with each other.

Static electricity can damage the electronic components of the computer or optional cards. Before beginning these procedures, ensure that you are discharged of static electricity by briefly touching a grounded metal object. For more information, refer to Appendix D,

Electrostatic Discharge

on page 96.

When handling a memory module, be careful not to touch any of the contacts. Doing so may damage the module.

1. Remove/disengage any security devices that prohibit opening the computer.

2. Remove all removable media, such as compact discs or USB flash drives, from the computer.

3. Turn off the computer properly through the operating system, then turn off any external devices.

4. Disconnect the power cord from the power outlet and disconnect any external devices.

CAUTION: You must disconnect the power cord and wait approximately 30 seconds for the

power to drain before adding or removing memory modules. Regardless of the power-on state, voltage is always supplied to the memory modules as long as the computer is plugged into an active AC outlet. Adding or removing memory modules while voltage is present may cause irreparable damage to the memory modules or system board. If you see an LED light on the system board, voltage is still present.

5. If the computer is on a stand, remove the computer from the stand.

6. Remove the access panel.

WARNING! To reduce risk of personal injury from hot surfaces, allow the internal system

components to cool before touching.

18 Chapter 2 MultiSeat ms6005 Desktop Hardware Upgrades

7. Rotate up the external drive bay housing to access the memory module sockets on the system

board.

Figure 2-8 Rotating the Drive Cage Up

8. Open both latches of the memory module socket (1), and insert the memory module into the socket

(2).

Figure 2-9 Installing a DIMM

NOTE: A memory module can be installed in only one way. Match the notch on the module with

the tab on the memory socket.

A DIMM must occupy the black XMM4 socket.

Populate the DIMM sockets in the following order: XMM4, XMM3, XMM2, then XMM1.

9. Push the module down into the socket, ensuring that the module is fully inserted and properly

seated. Make sure the latches are in the closed position (3).

Installing Additional Memory

10. Repeat steps 8 and 9 to install any additional modules.

11. Replace the access panel.

12. If the computer was on a stand, replace the stand.

13. Reconnect the power cord and turn on the computer.

14. Lock any security devices that were disengaged when the access panel was removed.

The computer should automatically recognize the additional memory the next time you turn on the computer.

20 Chapter 2 MultiSeat ms6005 Desktop Hardware Upgrades

Removing or Installing an Expansion Card

The computer has one PCI expansion slot, two PCI Express x1 expansion slots, and one PCI Express x16 expansion slot.

NOTE: The PCI and PCI Express slots support only low profile cards.

Figure 2-10 Expansion Slot Locations

Table 2-2 Expansion Slot Locations

Item Description

1 PCI expansion slot

2 PCI Express x16 expansion slot

3 PCI Express x1 expansion slot

4 PCI Express x1 expansion slot

NOTE: You can install a PCI Express x1, x4, x8, or x16 expansion card in the PCI Express x16 slot.

To install an expansion card:

1. Remove/disengage any security devices that prohibit opening the computer.

2. Remove all removable media, such as compact discs or USB flash drives, from the computer.

3. Turn off the computer properly through the operating system, then turn off any external devices.

4. Disconnect the power cord from the power outlet and disconnect any external devices.

CAUTION: Regardless of the power-on state, voltage is always present on the system board as

long as the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer.

Removing or Installing an Expansion Card

5. If the computer is on a stand, remove the computer from the stand.

6. Remove the access panel.

7. Locate the correct vacant expansion socket on the system board and the corresponding expansion

slot on the back of the computer chassis.

8. Release the slot cover retention latch that secures the PCI slot covers by lifting the green tab on the

latch and rotating the latch to the open position.

Figure 2-11 Opening the Expansion Slot Retainer

22 Chapter 2 MultiSeat ms6005 Desktop Hardware Upgrades

9. Before installing an expansion card, remove the expansion slot cover or the existing expansion

card.

a. If you are installing an expansion card in a vacant socket, remove the appropriate expansion

slot cover on the back of the chassis. Pull the slot cover straight up then away from the inside of the chassis.

Figure 2-12 Removing an Expansion Slot Cover

Removing or Installing an Expansion Card

b. If you are removing a standard PCI card or PCI Express x1 card, hold the card at each end,

and carefully rock it back and forth until the connectors pull free from the socket. Pull the expansion card straight up from the socket then away from the inside of the chassis to release it from the chassis frame. Be sure not to scrape the card against the other components.

NOTE: Before removing an installed expansion card, disconnect any cables that may be

attached to the expansion card.

Figure 2-13 Removing a Standard PCI Expansion Card

24 Chapter 2 MultiSeat ms6005 Desktop Hardware Upgrades

c. If you are removing a PCI Express x16 card, pull the retention arm on the back of the

expansion socket away from the card and carefully rock the card back and forth until the connectors pull free from the socket. Pull the expansion card straight up from the socket then away from the inside of the chassis to release it from the chassis frame. Be sure not to scrape the card against the other components.

Figure 2-14 Removing a PCI Express x16 Expansion Card

10. Store the removed card in anti-static packaging.

11. If you are not installing a new expansion card, install an expansion slot cover to close the open

slot.

CAUTION: After removing an expansion card, you must replace it with a new card or

expansion slot cover for proper cooling of internal components during operation.

Removing or Installing an Expansion Card

12. To install a new expansion card, hold the card just above the expansion socket on the system

board then move the card toward the rear of the chassis so that the bracket on the card is aligned with the open slot on the rear of the chassis. Press the card straight down into the expansion socket on the system board.

Figure 2-15 Installing an Expansion Card

NOTE: When installing an expansion card, press firmly on the card so that the whole connector

seats properly in the expansion card slot.

13. Rotate the slot cover retention latch back in place to secure the expansion card.

Figure 2-16 Closing the Expansion Slot Retainer

14. Connect external cables to the installed card, if needed. Connect internal cables to the system

board, if needed.

15. Replace the access panel.

26 Chapter 2 MultiSeat ms6005 Desktop Hardware Upgrades

16. If the computer was on a stand, replace the stand.

17. Reconnect the power cord and turn on the computer.

18. Lock any security devices that were disengaged when the access panel was removed.

19. Reconfigure the computer, if necessary.

Removing or Installing an Expansion Card

Drive Positions

Figure 2-17 Drive Positions

Table 2-3 Drive Positions

1 3.5-inch internal hard drive bay

2 3.5-inch external drive bay for optional drives (media card reader shown)

3 5.25-inch external drive bay for optional drives (optical drive shown)

NOTE: The drive configuration on your computer may be different than the drive

configuration shown above.

To verify the type, size, and capacity of the storage devices installed in the computer, run Computer Setup.

28 Chapter 2 MultiSeat ms6005 Desktop Hardware Upgrades

Installing and Removing Drives

When installing additional drives, follow these guidelines:

●

The primary Serial ATA (SATA) hard drive must be connected to the dark blue primary SATA connector on the system board labeled SATA0.

●

Connect a SATA optical drive to the white SATA connector on the system board labeled SATA1.

●

Connect devices in order of SATA0, SATA1, SATA2, then SATA3

●

Connect an eSATA adapter cable to the orange SATA3 connector.

NOTE: The eSATA adapter installs into one of the expansion slots on the rear of the computer.

You must configure the SATA3 connector to function as eSATA in the Computer Setup utility. Select Storage > Storage Options > eSATA Port to reconfigure the SATA3 connector.

●

Connect a media card reader USB cable to the USB connector on the system board labeled MEDIA. If the media card reader has a 1394 port, connect the 1394 cable to the 1394 PCI card.

●

The system does not support Parallel ATA (PATA) optical drives or PATA hard drives.

●

You must install guide screws to ensure the drive will line up correctly in the drive cage and lock in place. HP has provided extra guide screws for the external drive bays (five 6-32 standard screws and four M3 metric screws), installed in the front of the chassis, under the front bezel. The 6-32 standard screws are required for a secondary hard drive. All other drives (except the primary hard drive) use M3 metric screws. The HP-supplied metric screws are black and the HP-supplied standard screws are silver. If you are replacing the primary hard drive, you must remove the four silver and blue 6-32 isolation mounting guide screws from the old hard drive and install them in the new hard drive.

Figure 2-18 Extra Guide Screw Locations

No. Guide Screw Device

1 Black M3 Metric Screws All Other Drives (except primary hard drive)

2 Silver 6-32 Standard Screws Secondary Hard Drive

There are at total of five extra silver 6-32 standard screws. Four are used as guide screws for a secondary hard drive. The fifth is used for bezel security (see

Front Bezel Security on page 94 for more

information).

Installing and Removing Drives

CAUTION: To prevent loss of work and damage to the computer or drive:

If you are inserting or removing a drive, shut down the operating system properly, turn off the computer, and unplug the power cord. Do not remove a drive while the computer is on or in standby mode.

Before handling a drive, ensure that you are discharged of static electricity. While handling a drive, avoid touching the connector. For more information about preventing electrostatic damage, refer to Appendix D,

Electrostatic Discharge on page 96.

Handle a drive carefully; do not drop it.

Do not use excessive force when inserting a drive.

Avoid exposing a hard drive to liquids, temperature extremes, or products that have magnetic fields such as monitors or speakers.

If a drive must be mailed, place the drive in a bubble-pack mailer or other protective packaging and label the package “Fragile: Handle With Care.”

30 Chapter 2 MultiSeat ms6005 Desktop Hardware Upgrades

System Board Drive Connections

Refer to the following illustration and table to identify the system board drive connectors.

Figure 2-19 System Board Drive Connections

Table 2-4 System Board Drive Connections

No. System Board Connector System Board Label Color

1 SATA3 SATA3 orange

2 SATA2 SATA2 light blue

3 SATA1 SATA1 white

4 SATA0 SATA0 dark blue

5 Media Card Reader MEDIA black

NOTE: The orange SATA3 connector can be reconfigured as eSATA in the Computer Setup utility if

you are installing an eSATA adapter. Select Storage > Storage Options > eSATA Port to reconfigure the SATA3 connector.

Installing and Removing Drives

Removing an External 5.25-inch Drive

CAUTION: All removable media should be taken out of a drive before removing the drive from the

computer.

To remove a 5.25-inch external drive:

1. Remove/disengage any security devices that prohibit opening the computer.

2. Remove all removable media, such as compact discs or USB flash drives, from the computer.

3. Turn off the computer properly through the operating system, then turn off any external devices.

4. Disconnect the power cord from the power outlet and disconnect any external devices.

CAUTION: Regardless of the power-on state, voltage is always present on the system board as

long as the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer.

5. If the computer is on a stand, remove the computer from the stand.

6. Remove the access panel.

7. Rotate the drive cage to its upright position.

Figure 2-20 Rotating the Drive Cage Up

32 Chapter 2 MultiSeat ms6005 Desktop Hardware Upgrades

8. If removing an optical drive, disconnect the power cable (1) and data cable (2) from the rear of

the optical drive.

Figure 2-21 Disconnecting the Power and Data Cables

9. Rotate the drive cage back down to its normal position.

CAUTION: Be careful not to pinch any cables or wires when rotating the drive cage down.

Figure 2-22 Rotating the Drive Cage Down

Installing and Removing Drives

10. Press down on the green drive retainer button located on the left side of the drive to disengage the

drive from the drive cage (1). While pressing the drive retainer button, slide the drive back until it stops, then lift it up and out of the drive cage (2).

Figure 2-23 Removing the 5.25-inch Drive

NOTE: To replace the drive, reverse the removal procedure. When replacing a drive, transfer the

four guide screws from the old drive to the new one.

Installing an Optical Drive into the 5.25-inch Drive Bay

To install an optional 5.25-inch optical drive:

1. Remove/disengage any security devices that prohibit opening the computer.

2. Remove all removable media, such as compact discs or USB flash drives, from the computer.

3. Turn off the computer properly through the operating system, then turn off any external devices.

4. Disconnect the power cord from the power outlet and disconnect any external devices.

CAUTION: Regardless of the power-on state, voltage is always present on the system board as

long as the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer.

5. If the computer is on a stand, remove the computer from the stand.

6. Remove the access panel.

7. If you are installing a drive in a bay covered by a bezel blank, remove the front bezel then

remove the bezel blank. See

Removing Bezel Blanks on page 13 for more information.

34 Chapter 2 MultiSeat ms6005 Desktop Hardware Upgrades

8. Install four M3 metric guide screws in the lower holes on each side of the drive. HP has provided

four extra M3 metric guide screws on the front of the chassis, under the front bezel. The M3 metric guide screws are black. Refer to

Installing and Removing Drives on page 29 for an illustration of

the extra M3 metric guide screws location.

CAUTION: Use only 5-mm long screws as guide screws. Longer screws can damage the

internal components of the drive.

NOTE: When replacing the drive, transfer the four M3 metric guide screws from the old drive to

the new one.

Figure 2-24 Installing Guide Screws in the Optical Drive

9. Position the guide screws on the drive into the J-slots in the drive bay. Then slide the drive toward

the front of the computer until it locks into place.

Figure 2-25 Installing the Optical Drive

Installing and Removing Drives

10. Rotate the drive cage to its upright position.

Figure 2-26 Rotating the Drive Cage Up

11. Connect the SATA data cable to the white system board connector labeled SATA1.

12. Route the data cable through the cable guides.

CAUTION: There are two cable guides that keep the data cable from being pinched by the

drive cage when raising or lowering it. One is located on the bottom side of the drive cage. The other is located on the chassis frame under the drive cage. Ensure that the data cable is routed through these guides before connecting it to the optical drive.

13. Connect the power cable (1) and data cable (2) to the rear of the optical drive.

Figure 2-27 Connecting the Power and Data Cables

36 Chapter 2 MultiSeat ms6005 Desktop Hardware Upgrades

14. Rotate the drive cage back down to its normal position.

CAUTION: Be careful not to pinch any cables or wires when rotating the drive cage down.

Figure 2-28 Rotating the Drive Cage Down

15. Replace the access panel.

16. If the computer was on a stand, replace the stand.

17. Reconnect the power cord and turn on the computer.

18. Lock any security devices that were disengaged when the access panel was removed.

The system automatically recognizes the drive and reconfigures the computer.

Removing an External 3.5-inch Drive

CAUTION: All removable media should be taken out of a drive before removing the drive from the

computer.

The 3.5-inch drive is located underneath the 5.25-inch drive. You must remove the external 5.25-inch drive before removing the external 3.5-inch drive.

1. Follow the procedure in

Removing an External 5.25-inch Drive on page 32 to remove the 5.25-

inch drive and access the 3.5-inch drive.

CAUTION: Ensure that the computer is turned off and that the power cord is disconnected from

the electrical outlet before proceeding.

Installing and Removing Drives

2. Disconnect the drive cables from the rear of the drive, or, if you are removing a media card

reader, disconnect the USB and 1394 cables from the system board as indicated in the following illustrations.

NOTE: On some models, the media card reader does not include a 1394 port or cable.

Figure 2-29 Disconnecting the Media Card Reader USB Cable

Figure 2-30 Disconnecting the Media Card Reader 1394 Cable

38 Chapter 2 MultiSeat ms6005 Desktop Hardware Upgrades

3. Press down on the green drive retainer button located on the left side of the drive to disengage the

drive from the drive cage (1). While pressing the drive retainer button, slide the drive back until it stops, then lift it up and out of the drive cage (2).

Figure 2-31 Removing a 3.5-inch Drive (Media Card Reader Shown)

NOTE: To replace the 3.5-inch drive, reverse the removal procedure.

When replacing a 3.5-inch drive, transfer the four guide screws from the old drive to the new one.

Installing a Drive into the 3.5-inch External Drive Bay

The 3.5-inch bay is located underneath the 5.25-inch drive. To install a drive into the 3.5-inch bay:

NOTE: Install guide screws to ensure the drive will line up correctly in the drive cage and lock in

place. HP has provided extra guide screws for the external drive bays (four 6-32 standard screws and four M3 metric screws), installed in the front of the chassis, under the front bezel. A secondary hard drive uses 6-32 standard screws. All other drives (except the primary hard drive) use M3 metric screws. The HP-supplied M3 metric screws are black and the HP-supplied 6-32 standard screws are silver. Refer to

Installing and Removing Drives on page 29 for illustrations of the guide screw locations.

1. Follow the procedure in Removing an External 5.25-inch Drive on page 32 to remove the 5.25-

inch drive and access the 3.5-inch drive bay.

CAUTION: Ensure that the computer is turned off and that the power cord is disconnected from

the electrical outlet before proceeding.

2. If you are installing a drive in a bay covered by a bezel blank, remove the front bezel then

remove the bezel blank. See

Removing Bezel Blanks on page 13 for more information.

Installing and Removing Drives

3. Position the guide screws on the drive into the J-slots in the drive bay. Then slide the drive toward

the front of the computer until it locks into place.

Figure 2-32 Installing a Drive into the 3.5-inch Drive Bay (Media Card Reader Shown)

4. Connect the appropriate drive cables:

a. If installing a second hard drive, connect the power and data cables to the rear of the drive

and connect the other end of the data cable to the next available (unpopulated) SATA connector on the system board by following the numbered sequence of the connectors.

b. If installing a media card reader, connect the USB cable from the media card reader to the

USB connector on the system board labeled MEDIA. If the media card reader includes a 1394 port, connect the 1394 cable to the 1394 PCI card.

NOTE: Refer to System Board Drive Connections on page 31 for an illustration of the

system board drive connectors.

5. Replace the 5.25-inch drive.

6. Replace the front bezel and access panel.

7. If the computer was on a stand, replace the stand.

8. Reconnect the power cord and turn on the computer.

9. Lock any security devices that were disengaged when the access panel was removed.

40 Chapter 2 MultiSeat ms6005 Desktop Hardware Upgrades

Removing and Replacing the Primary 3.5-inch Internal SATA Hard Drive

NOTE: The system does not support Parallel ATA (PATA) hard drives.

Before you remove the old hard drive, be sure to back up the data from the old hard drive so that you can transfer the data to the new hard drive.

The preinstalled 3.5-inch hard drive is located under the power supply. To remove and replace the hard drive:

1. Remove/disengage any security devices that prohibit opening the computer.

2. Remove all removable media, such as compact discs or USB flash drives, from the computer.

3. Turn off the computer properly through the operating system, then turn off any external devices.

4. Disconnect the power cord from the power outlet and disconnect any external devices.

CAUTION: Regardless of the power-on state, voltage is always present on the system board as

long as the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer.

5. If the computer is on a stand, remove the computer from the stand.

6. Remove the access panel.

7. Rotate the drive cage for external drives to its upright position.

Figure 2-33 Rotating the Drive Cage Up

Installing and Removing Drives

8. Rotate the power supply to its upright position. The hard drive is located beneath the power

supply.

Figure 2-34 Raising the Power Supply

9. Disconnect the power cable (1) and data cable (2) from the back of the hard drive.

Figure 2-35 Disconnecting the Hard Drive Power Cable and Data Cable

42 Chapter 2 MultiSeat ms6005 Desktop Hardware Upgrades

10. Press down on the green release latch next to the hard drive (1). While holding the latch down,

slide the drive forward until it stops, then lift the drive up and out of the bay (2).

Figure 2-36 Removing the Hard Drive

11. To install a hard drive, you must transfer the silver and blue isolation mounting guide screws from

the old hard drive to the new hard drive.

Figure 2-37 Installing Hard Drive Guide Screws

Installing and Removing Drives

12. Align the guide screws with the slots on the chassis drive cage, press the hard drive down into the

bay, then slide it back until it stops and locks in place.

Figure 2-38 Installing the Hard Drive

13. Connect the power and data cables to the back of the hard drive.

NOTE: When replacing the primary hard drive, be sure to route the SATA and power cables

through the cable guide on the bottom of the chassis frame behind the hard drive.

If the system has only one SATA hard drive, the data cable must be connected to the dark blue connector labeled SATA0 on the system board to avoid any hard drive performance problems. If you are adding a second hard drive, connect the other end of the data cable to the next available (unpopulated) SATA connector on the system board in the following order: SATA0, SATA1, SATA2, SATA3.

14. Rotate the drive cage for external drives and the power supply down to their normal positions.

15. Replace the access panel.

16. If the computer was on a stand, replace the stand.

17. Reconnect the power cord and turn on the computer.

18. Lock any security devices that were disengaged when the access panel was removed.

44 Chapter 2 MultiSeat ms6005 Desktop Hardware Upgrades

Removing and Replacing a Removable 3.5-inch SATA Hard Drive

Some models are equipped with a Removable SATA Hard Drive Enclosure in the 5.25-inch external drive bay. The hard drive is housed in a carrier that can be quickly and easily removed from the drive bay. To remove and replace a drive in the carrier:

NOTE: Before you remove the old hard drive, be sure to back up the data from the old hard drive so

that you can transfer the data to the new hard drive.

1. Unlock the hard drive carrier with the key provided and slide the carrier out of the enclosure.

2. Remove the screw from the rear of the carrier (1) and slide the top cover off the carrier (2).

Figure 2-39 Removing the Carrier Cover

Installing and Removing Drives

3. Remove the adhesive strip that secures the thermal sensor to the top of the hard drive (1) and

move the thermal sensor away from the carrier (2).

Figure 2-40 Removing the Thermal Sensor

4. Remove the four screws from the bottom of the hard drive carrier.

Figure 2-41 Removing the Security Screws

46 Chapter 2 MultiSeat ms6005 Desktop Hardware Upgrades

5. Slide the hard drive back to disconnect it from the carrier then lift it up and out of the carrier.

Figure 2-42 Removing the Hard Drive

6. Place the new hard drive in the carrier then slide the hard drive back so that it seats in the SATA

connector on the carrier's circuit board. Be sure the connector on the hard drive is pressed all the way into the connector on the carrier's circuit board.

Figure 2-43 Replacing the Hard Drive

Installing and Removing Drives

7. Replace the four screws in the bottom of the carrier to hold the drive securely in place.

Figure 2-44 Replacing the Security Screws

8. Place the thermal sensor on top of the hard drive in a position that does not cover the label (1)

and attach the thermal sensor to the top of the hard drive with the adhesive strip (2).

Figure 2-45 Replacing the Thermal Sensor

48 Chapter 2 MultiSeat ms6005 Desktop Hardware Upgrades

9. Slide the cover on the carrier (1) and replace the screw on the rear of the carrier to secure the

cover in place (2).

Figure 2-46 Replacing the Carrier Cover

10. Slide the hard drive carrier into the enclosure on the computer and lock it with the key provided.

NOTE: The carrier must be locked for power to be supplied to the hard drive.

Installing and Removing Drives

3 MultiSeat ms6200 Desktop

Hardware Upgrades

Serviceability Features

The computer includes features that make it easy to upgrade and service. No tools are needed for most of the installation procedures described in this chapter.

Warnings and Cautions

Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and warnings in this guide.

WARNING! To reduce the risk of personal injury from electrical shock, hot surfaces, or fire:

Disconnect the power cord from the wall outlet and allow the internal system components to cool before touching.

Do not plug telecommunications or telephone connectors into the network interface controller (NIC) receptacles.

Do not disable the power cord grounding plug. The grounding plug is an important safety feature.

Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times.

http://www.hp.com/ergo.

WARNING! Energized and moving parts inside.

Disconnect power to the equipment before removing the enclosure.

Replace and secure the enclosure before re-energizing the equipment.

50 Chapter 3 MultiSeat ms6200 Desktop Hardware Upgrades

CAUTION: Static electricity can damage the electrical components of the computer or optional

equipment. Before beginning these procedures, ensure that you are discharged of static electricity by briefly touching a grounded metal object. See

Electrostatic Discharge on page 96 for more

information.

Warnings and Cautions

Removing the Computer Access Panel

To access internal components, you must remove the access panel:

1. Remove/disengage any security devices that prohibit opening the computer.

2. Remove all removable media, such as compact discs or USB flash drives, from the computer.

3. Turn off the computer properly through the operating system, then turn off any external devices.

4. Disconnect the power cord from the power outlet and disconnect any external devices.

CAUTION: Regardless of the power-on state, voltage is always present on the system board as

long as the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer.

5. If the computer is on a stand, remove the computer from the stand and lay the computer down.

6. Lift up on the access panel handle (1) then lift the access panel off the computer (2).

Figure 3-1 Removing the Computer Access Panel

52 Chapter 3 MultiSeat ms6200 Desktop Hardware Upgrades

Replacing the Computer Access Panel

Slide the lip on the front end of the access panel under the lip on the front of the chassis (1) then press the back end of the access panel onto the unit so that it locks into place (2).

Figure 3-2 Replacing the Computer Access Panel

Replacing the Computer Access Panel

Removing the Front Bezel

1. Remove/disengage any security devices that prohibit opening the computer.

2. Remove all removable media, such as compact discs or USB flash drives, from the computer.

3. Turn off the computer properly through the operating system, then turn off any external devices.

4. Disconnect the power cord from the power outlet and disconnect any external devices.

CAUTION: Regardless of the power-on state, voltage is always present on the system board as

long as the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer.

5. If the computer is on a stand, remove the computer from the stand and lay the computer down.

6. Remove the computer access panel.

7. Lift up the three tabs on the side of the bezel (1), then rotate the bezel off the chassis (2).

Figure 3-3 Removing the Front Bezel

54 Chapter 3 MultiSeat ms6200 Desktop Hardware Upgrades

Removing Bezel Blanks

On some models, there are bezel blanks covering the 3.5-inch and 5.25-inch drive bays that need to be removed before installing a drive. To remove a bezel blank:

1. Remove the access panel and front bezel.

2. To remove a bezel blank, push the two retaining tabs that hold the bezel blank in place towards

the outer right edge of the bezel (1) and slide the bezel blank back and to the right to remove it (2).

Figure 3-4 Removing a Bezel Blank

Replacing the Front Bezel

Insert the three hooks on the bottom side of the bezel into the rectangular holes on the chassis (1) then rotate the top side of the bezel onto the chassis (2) and snap it into place.

Figure 3-5 Replacing the Front Bezel

Removing Bezel Blanks