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Compaq MultiSeat ms6005

HP Compaq MultiSeat ms6005, Compaq MultiSeat ms6200 Hardware Reference Manual

Hardware Reference Guide
HP Compaq MultiSeat ms6005 Desktop HP Compaq MultiSeat ms6200 Desktop
© Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.
Hardware Reference Guide
HP Compaq MultiSeat ms6005 Desktop
HP Compaq MultiSeat ms6200 Desktop
First Edition (April 2011)
Document Part Number: 655804-001
About This Book
This guide provides basic information for upgrading this computer model.
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily
harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage
to equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.
iii
iv About This Book
Table of contents
1 Product Features ............................................................................................................... 1
Standard Configuration Features ................................................................................................ 1
Front Panel Components ........................................................................................................... 2
Media Card Reader Components ............................................................................................... 3
Rear Panel Components ............................................................................................................ 4
Keyboard ................................................................................................................................ 5
Using the Windows Logo Key ..................................................................................... 6
Serial Number Location ............................................................................................................ 7
2 MultiSeat ms6005 Desktop Hardware Upgrades ............................................................... 8
Serviceability Features .............................................................................................................. 8
Warnings and Cautions ............................................................................................................ 8
Removing the Computer Access Panel ....................................................................................... 10
Replacing the Computer Access Panel ...................................................................................... 11
Removing the Front Bezel ........................................................................................................ 12
Removing Bezel Blanks ........................................................................................................... 13
Replacing the Front Bezel ........................................................................................................ 14
Changing from Desktop to Tower Configuration ......................................................................... 15
Installing Additional Memory ................................................................................................... 16
DIMMs .................................................................................................................. 16
DDR3-SDRAM DIMMs .............................................................................................. 16
Populating DIMM Sockets ........................................................................................ 17
Installing DIMMs ..................................................................................................... 18
Removing or Installing an Expansion Card ................................................................................ 21
Drive Positions ....................................................................................................................... 28
Installing and Removing Drives ................................................................................................ 29
System Board Drive Connections ............................................................................... 31
Removing an External 5.25-inch Drive ....................................................................... 32
Installing an Optical Drive into the 5.25-inch Drive Bay ............................................... 34
Removing an External 3.5-inch Drive ......................................................................... 37
Installing a Drive into the 3.5-inch External Drive Bay .................................................. 39
v
Removing and Replacing the Primary 3.5-inch Internal SATA Hard Drive ....................... 41
Removing and Replacing a Removable 3.5-inch SATA Hard Drive ................................ 45
3 MultiSeat ms6200 Desktop Hardware Upgrades ............................................................. 50
Serviceability Features ............................................................................................................ 50
Warnings and Cautions .......................................................................................................... 50
Removing the Computer Access Panel ....................................................................................... 52
Replacing the Computer Access Panel ...................................................................................... 53
Removing the Front Bezel ........................................................................................................ 54
Removing Bezel Blanks ........................................................................................................... 55
Replacing the Front Bezel ........................................................................................................ 55
Changing from Desktop to Tower Configuration ......................................................................... 56
System Board Connections ...................................................................................................... 57
Installing Additional Memory ................................................................................................... 58
DIMMs .................................................................................................................. 58
DDR3-SDRAM DIMMs .............................................................................................. 58
Populating DIMM Sockets ........................................................................................ 59
Installing DIMMs ..................................................................................................... 60
Removing or Installing an Expansion Card ................................................................................ 63
Drive Positions ....................................................................................................................... 67
Installing and Removing Drives ................................................................................................ 68
Removing a 5.25-inch Drive from a Drive Bay ............................................................ 70
Installing a 5.25-inch Drive into a Drive Bay ............................................................... 72
Removing a 3.5-inch Drive from a Drive Bay .............................................................. 75
Installing a 3.5-inch Drive into a Drive Bay ................................................................. 77
Removing and Replacing the Primary 3.5-inch Internal Hard Drive ................................ 79
Appendix A Specifications ................................................................................................. 83
Appendix B Battery Replacement ....................................................................................... 85
Appendix C Installing a Security Lock ................................................................................ 88
HP/Kensington MicroSaver Security Cable Lock ........................................................................ 88
Padlock ................................................................................................................................ 89
HP Business PC Security Lock ................................................................................................... 90
Front Bezel Security ................................................................................................................ 94
Appendix D Electrostatic Discharge .................................................................................... 96
Preventing Electrostatic Damage .............................................................................................. 96
Grounding Methods ............................................................................................................... 96
vi
Appendix E Computer Operating Guidelines, Routine Care and Shipping Preparation ........ 97
Computer Operating Guidelines and Routine Care .................................................................... 97
Optical Drive Precautions ........................................................................................................ 98
Operation .............................................................................................................. 98
Cleaning ................................................................................................................ 98
Safety .................................................................................................................... 98
Shipping Preparation .............................................................................................................. 98
Index ................................................................................................................................. 99
vii
viii
1 Product Features
Standard Configuration Features
The HP Compaq MultiSeat Desktop features may vary depending on the model. For a complete listing of the hardware and software installed in the computer, run the diagnostic utility (included on some computer models only).
NOTE: The MultiSeat Desktop can also be used in a tower orientation. For more information, see
Changing from Desktop to Tower Configuration on page 15 for MultiSeat ms6005 Desktop or Changing from Desktop to Tower Configuration on page 56 for MultiSeat ms6200 Desktop in this
guide.
Figure 1-1 HP Compaq MultiSeat Desktop
Standard Configuration Features
1
Front Panel Components
Drive configuration may vary by model.
Figure 1-2 Front Panel Components
Table 1-1 Front Panel Components
1
5.25-inch Optical Drive
1
6 USB (Universal Serial Bus) Ports
2 Optical Drive Activity Light 7 Microphone/Headphone Connector
3 Optical Drive Eject Button 8
3.5-inch Media Card Reader (optional)
2
4 Dual-State Power Button 9 Hard Drive Activity Light
5 Power On Light 10 Headphone Connector
NOTE: The Power On Light is normally green when the power is on. If it is flashing red, there is a problem with the
computer and it is displaying a diagnostic code.
1
Some models are configured with a 5.25-inch bezel blank covering this bay.
2
Some models are configured with a 3.5-inch bezel blank covering this bay.
2 Chapter 1 Product Features
Media Card Reader Components
The media card reader is an optional device available on some models only. Refer to the following illustration and table to identify the media card reader components.
Figure 1-3 Media Card Reader Components
Table 1-2 Media Card Reader Components
No. Slot Media
1 xD
●
xD-Picture Card (xD)
2 MicroSD
●
MicroSD (T-Flash)
●
MicroSDHC
3 Media Card Reader
Activity Light
4 SD/MMC+/miniSD
●
Secure Digital (SD)
●
Secure Digital High Capacity (SDHC)
●
MiniSD
●
MiniSDHC
●
MultiMediaCard (MMC)
●
Reduced Size MultiMediaCard (RS MMC)
●
MultiMediaCard 4.0 (MMC Plus)
●
Reduced Size MultiMediaCard 4.0 (MMC Mobile)
●
MMC Micro (adapter required)
5 USB
●
USB (Universal Serial Bus) Port
6 CompactFlash I/II
●
CompactFlash Card Type 1
●
CompactFlash Card Type 2
●
MicroDrive
7 MS PRO/MS PRO
DUO
●
Memory Stick (MS)
●
MagicGate Memory Stick (MG)
●
MagicGate Memory Duo
●
Memory Stick Select
●
Memory Stick Duo (MS Duo)
●
Memory Stick PRO (MS PRO)
●
Memory Stick PRO Duo (MS PRO Duo)
●
Memory Stick PRO­HG Duo
●
Memory Stick Micro (M2) (adapter required)
8 1394
●
1394 Port (available on select models only)
Media Card Reader Components
3
Rear Panel Components
Figure 1-4 Rear Panel Components
Table 1-3 Rear Panel Components
1 RJ-45 Network Connector 6 DisplayPort Monitor Connector
2 Serial Connector 7 VGA Monitor Connector
3
PS/2 Mouse Connector (green) 8 PS/2 Keyboard Connector (purple)
4 Power Cord Connector 9
Line-Out Connector for powered audio devices (green)
5
Universal Serial Bus (USB) 10 Line-In Audio Connector (blue)
NOTE: Arrangement and number of connectors may vary by model.
4 Chapter 1 Product Features
Keyboard
Figure 1-5 Keyboard Components
Table 1-4 Keyboard Components
1 Function Keys Perform special functions depending on the software application being used.
2 Editing Keys Includes the following: Insert, Home, Page Up, Delete, End, and Page Down.
3 Status Lights Indicate the status of the computer and keyboard settings (Num Lock, Caps Lock,
and Scroll Lock).
4 Numeric Keys Work like a calculator keypad.
5 Arrow Keys Used to navigate through a document or Web site. These keys allow you to move
left, right, up, and down, using the keyboard instead of the mouse.
6 Ctrl Keys Used in combination with another key; their effect depends on the application
software you are using.
7
Application Key
1
Used (like the right mouse button) to open pop-up menus in a Microsoft® Office application. May perform other functions in other software applications.
8
Windows
®
Logo Keys
1
Used to open the Start menu in Microsoft Windows. Used in combination with other keys to perform other functions.
9 Alt Keys Used in combination with another key; their effect depends on the application
software you are using.
1
Keys available in select geographic regions.
Keyboard
5
Using the Windows Logo Key
Use the Windows Logo key in combination with other keys to perform certain functions available in the Windows operating system. Refer to
Keyboard on page 5 to identify the Windows Logo key.
Table 1-5 Windows Logo Key Functions
The following Windows Logo Key functions are available in Windows MultiPoint™ Server 2011.
Windows Logo Key Displays or hides the Start menu
Windows Logo Key + d Displays the Desktop
Windows Logo Key + m Minimizes all open applications
Shift + Windows Logo Key + m Undoes Minimize All
Windows Logo Key + e Launches My Computer
Windows Logo Key + f Launches Find Document
Windows Logo Key + Ctrl + f Launches Find Computer
Windows Logo Key + F1 Launches Windows Help
Windows Logo Key + l Locks the computer if you are connected to a network domain, or
allows you to switch users if you are not connected to a network domain
Windows Logo Key + r Launches the Run dialog box
Windows Logo Key + u Launches the Utility Manager
Windows Logo Key + u Launches Ease of Access Center
Windows Logo Key + any number key Launches the Quick Launch shortcut that is in the position that
corresponds to the number (for example, Windows Logo Key + 1 launches the first shortcut in the Quick Launch menu)
6 Chapter 1 Product Features
Serial Number Location
Each computer has a unique serial number and product ID number in the location shown below. Keep these numbers available for use when contacting customer service for assistance.
Figure 1-6 Serial Number and Product ID Location
Serial Number Location
7
2 MultiSeat ms6005 Desktop
Hardware Upgrades
Serviceability Features
The computer includes features that make it easy to upgrade and service. No tools are needed for most of the installation procedures described in this chapter.
Warnings and Cautions
Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and warnings in this guide.
WARNING! To reduce the risk of personal injury from electrical shock, hot surfaces, or fire:
Disconnect the power cord from the wall outlet and allow the internal system components to cool before touching.
Do not plug telecommunications or telephone connectors into the network interface controller (NIC) receptacles.
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times.
To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation, setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the Web at
http://www.hp.com/ergo.
WARNING! Energized and moving parts inside.
Disconnect power to the equipment before removing the enclosure.
Replace and secure the enclosure before re-energizing the equipment.
8 Chapter 2 MultiSeat ms6005 Desktop Hardware Upgrades
CAUTION: Static electricity can damage the electrical components of the computer or optional
equipment. Before beginning these procedures, ensure that you are discharged of static electricity by briefly touching a grounded metal object. See Appendix D,
Electrostatic Discharge on page 96 for
more information.
When the computer is plugged into an AC power source, voltage is always applied to the system board. You must disconnect the power cord from the power source before opening the computer to prevent damage to internal components.
Warnings and Cautions
9
Removing the Computer Access Panel
1. Remove/disengage any security devices that prohibit opening the computer.
2. Remove all removable media, such as compact discs or USB flash drives, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
4. Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board as
long as the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer.
5. If the computer is on a stand, remove the computer from the stand.
6. Lift up on the access panel handle (1) then lift the access panel off the computer (2).
Figure 2-1 Removing the Access Panel
10 Chapter 2 MultiSeat ms6005 Desktop Hardware Upgrades
Replacing the Computer Access Panel
Slide the lip on the front end of the access panel under the lip on the front of the chassis (1) then press the back end of the access panel onto the unit so that it locks into place (2).
Figure 2-2 Replacing the Access Panel
Replacing the Computer Access Panel
11
Removing the Front Bezel
1. Remove/disengage any security devices that prohibit opening the computer.
2. Remove all removable media, such as compact discs or USB flash drives, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
4. Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board as
long as the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer.
5. Remove the access panel.
6. Lift up the three tabs on the side of the bezel (1), then rotate the bezel off the chassis (2).
Figure 2-3 Removing the Front Bezel
12 Chapter 2 MultiSeat ms6005 Desktop Hardware Upgrades
Removing Bezel Blanks
On some models, there are bezel blanks covering the 3.5-inch and 5.25-inch external drive bays that need to be removed before installing a drive. To remove a bezel blank:
1. Remove the access panel and front bezel.
2. To remove a bezel blank, push the two retaining tabs that hold the bezel blank in place towards
the outer right edge of the bezel (1) and slide the bezel blank back and to the right to remove it (2).
Figure 2-4 Removing a Bezel Blank
Removing Bezel Blanks
13
Replacing the Front Bezel
Insert the three hooks on the bottom side of the bezel into the rectangular holes on the chassis (1) then rotate the top side of the bezel onto the chassis (2) and snap it into place.
Figure 2-5 Replacing the Front Bezel
14 Chapter 2 MultiSeat ms6005 Desktop Hardware Upgrades
Changing from Desktop to Tower Configuration
The computer can be used in a tower orientation with an optional tower stand that can be purchased from HP.
1. Remove/disengage any security devices that prohibit opening the computer.
2. Remove all removable media, such as compact discs or USB flash drives, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
4. Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board as
long as the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer.
5. Orient the computer so that its right side is facing down and place the computer in the optional
stand.
Figure 2-6 Changing from Desktop to Tower Orientation
NOTE: To stabilize the computer in a tower orientation, HP recommends the use of the optional
tower stand.
6. Reconnect the power cord and any external devices, then turn on the computer.
NOTE: Ensure at least 10.2 centimeters (4 inches) of space on all sides of the computer remains clear
and free of obstructions.
Changing from Desktop to Tower Configuration
15
Installing Additional Memory
The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3­SDRAM) dual inline memory modules (DIMMs).
DIMMs
The memory sockets on the system board can be populated with up to four industry-standard DIMMs. These memory sockets are populated with at least one preinstalled DIMM. To achieve the maximum memory support, you can populate the system board with up to 16-GB of memory.
DDR3-SDRAM DIMMs
For proper system operation, the DDR3-SDRAM DIMMs must be:
●
industry-standard 240-pin
●
unbuffered non-ECC PC3-8500 DDR3-1066 MHz-compliant or PC3-10600 DDR3-1333 MHz­compliant
NOTE: 1333 MHz DIMMS may only run at a speed of 1066 MHz, depending on the
processor.
●
1.5 volt DDR3-SDRAM DIMMs
The DDR3-SDRAM DIMMs must also:
●
support CAS latency 8 DDR3 1066 MHz (8-8-8 timing) and CAS latency 9 DDR3 1333 MHz (9-9-9 timing)
●
contain the mandatory JEDEC SPD information
In addition, the computer supports:
●
512-Mbit, 1-Gbit, and 2-Gbit non-ECC memory technologies
●
single-sided and double-sided DIMMs
●
DIMMs constructed with x8 and x16 DDR devices; DIMMs constructed with x4 SDRAM are not supported
NOTE: The system will not operate properly if you install unsupported DIMMs.
16 Chapter 2 MultiSeat ms6005 Desktop Hardware Upgrades
Populating DIMM Sockets
There are four DIMM sockets on the system board, with two sockets per channel. The sockets are labeled XMM1, XMM2, XMM3, and XMM4. Sockets XMM1 and XMM3 operate in memory channel A. Sockets XMM2 and XMM4 operate in memory channel B.
Figure 2-7 DIMM Socket Locations
Table 2-1 DIMM Socket Locations
Item Description Socket Color
1 XMM1 socket, Channel A (populate fourth) White
2 XMM2 socket, Channel B (populate third) White
3 XMM3 socket, Channel A (populate second) Black
4 XMM4 socket, Channel B (populate first) Black
NOTE: A DIMM must occupy the black XMM4 socket. Otherwise, the system will
display a POST error message indicating that a memory module must be installed in the wrong socket.
Installing Additional Memory
17
Installing DIMMs
CAUTION: You must disconnect the power cord and wait approximately 30 seconds for the power
to drain before adding or removing memory modules. Regardless of the power-on state, voltage is always supplied to the memory modules as long as the computer is plugged into an active AC outlet. Adding or removing memory modules while voltage is present may cause irreparable damage to the memory modules or system board. If you see an LED light on the system board, voltage is still present.
The memory module sockets have gold-plated metal contacts. When upgrading the memory, it is important to use memory modules with gold-plated metal contacts to prevent corrosion and/or oxidation resulting from having incompatible metals in contact with each other.
Static electricity can damage the electronic components of the computer or optional cards. Before beginning these procedures, ensure that you are discharged of static electricity by briefly touching a grounded metal object. For more information, refer to Appendix D,
Electrostatic Discharge
on page 96.
When handling a memory module, be careful not to touch any of the contacts. Doing so may damage the module.
1. Remove/disengage any security devices that prohibit opening the computer.
2. Remove all removable media, such as compact discs or USB flash drives, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
4. Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: You must disconnect the power cord and wait approximately 30 seconds for the
power to drain before adding or removing memory modules. Regardless of the power-on state, voltage is always supplied to the memory modules as long as the computer is plugged into an active AC outlet. Adding or removing memory modules while voltage is present may cause irreparable damage to the memory modules or system board. If you see an LED light on the system board, voltage is still present.
5. If the computer is on a stand, remove the computer from the stand.
6. Remove the access panel.
WARNING! To reduce risk of personal injury from hot surfaces, allow the internal system
components to cool before touching.
18 Chapter 2 MultiSeat ms6005 Desktop Hardware Upgrades
7. Rotate up the external drive bay housing to access the memory module sockets on the system
board.
Figure 2-8 Rotating the Drive Cage Up
8. Open both latches of the memory module socket (1), and insert the memory module into the socket
(2).
Figure 2-9 Installing a DIMM
NOTE: A memory module can be installed in only one way. Match the notch on the module with
the tab on the memory socket.
A DIMM must occupy the black XMM4 socket.
Populate the DIMM sockets in the following order: XMM4, XMM3, XMM2, then XMM1.
9. Push the module down into the socket, ensuring that the module is fully inserted and properly
seated. Make sure the latches are in the closed position (3).
Installing Additional Memory
19
10. Repeat steps 8 and 9 to install any additional modules.
11. Replace the access panel.
12. If the computer was on a stand, replace the stand.
13. Reconnect the power cord and turn on the computer.
14. Lock any security devices that were disengaged when the access panel was removed.
The computer should automatically recognize the additional memory the next time you turn on the computer.
20 Chapter 2 MultiSeat ms6005 Desktop Hardware Upgrades
Removing or Installing an Expansion Card
The computer has one PCI expansion slot, two PCI Express x1 expansion slots, and one PCI Express x16 expansion slot.
NOTE: The PCI and PCI Express slots support only low profile cards.
Figure 2-10 Expansion Slot Locations
Table 2-2 Expansion Slot Locations
Item Description
1 PCI expansion slot
2 PCI Express x16 expansion slot
3 PCI Express x1 expansion slot
4 PCI Express x1 expansion slot
NOTE: You can install a PCI Express x1, x4, x8, or x16 expansion card in the PCI Express x16 slot.
To install an expansion card:
1. Remove/disengage any security devices that prohibit opening the computer.
2. Remove all removable media, such as compact discs or USB flash drives, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
4. Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board as
long as the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer.
Removing or Installing an Expansion Card
21
5. If the computer is on a stand, remove the computer from the stand.
6. Remove the access panel.
7. Locate the correct vacant expansion socket on the system board and the corresponding expansion
slot on the back of the computer chassis.
8. Release the slot cover retention latch that secures the PCI slot covers by lifting the green tab on the
latch and rotating the latch to the open position.
Figure 2-11 Opening the Expansion Slot Retainer
22 Chapter 2 MultiSeat ms6005 Desktop Hardware Upgrades
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