Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Microsoft and
Windows are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: November 2010
Document Part Number: 634053-001
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused product
(hardware and software) within 14 days for a
refund subject to the refund policy of your
place of purchase.
For any further information or for requesting
a full refund of the computer, please contact
your local point of sale (the seller).
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come
into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The
computer and the AC adapter comply with the user-accessible surface temperature limits defined by
the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Welcome
Finding information ............................................................................................................................... 2
2 Getting to know your computer
Top ....................................................................................................................................................... 4
Front ..................................................................................................................................................... 6
Right side ............................................................................................................................................. 7
Left side ................................................................................................................................................ 9
Using TouchPad gestures ................................................................................. 25
6 Maintenance
Replacing the battery ......................................................................................................................... 29
Inserting the battery ........................................................................................................... 29
Removing the battery ......................................................................................................... 30
Removing or replacing the vanity cover ............................................................................................. 31
Removing the vanity cover ................................................................................................ 31
Replacing the vanity cover ................................................................................................. 31
Replacing the hard drive .................................................................................................................... 33
Removing the hard drive .................................................................................................... 33
Installing a hard drive ......................................................................................................... 33
Replacing the memory module ........................................................................................................... 34
Updating programs and drivers .......................................................................................................... 37
Routine care ....................................................................................................................................... 37
Cleaning the display .......................................................................................................... 37
Cleaning the TouchPad and keyboard .............................................................................. 37
Input power ......................................................................................................................................... 45
Index ................................................................................................................................................................... 47
vii
viii
1Welcome
Finding information
●
After you set up and register the computer, it is important to take the following steps:
Set up HP QuickWeb (select models only)—Immediately access your music, digital photos, and
●
the Web without launching your main operating system. For more information, refer to
HP QuickWeb (select models only) on page 12.
Connect to the Internet—Set up your wired or wireless network so that you can connect to the
●
Internet. For more information, refer to
Update your antivirus software—Protect your computer from damage caused by viruses. The
●
software is preinstalled on the computer and includes a limited subscription for free updates. For
more information, refer to the HP Notebook Reference Guide. For instructions on accessing this
guide, refer to
Finding information on page 2.
Networking on page 18.
Get to know your computer—Learn about your computer features. Refer to
●
computer on page 4 and Keyboard and pointing devices on page 21 for additional information.
Create recovery discs—Recover the operating system and software to factory settings in case
●
of system instability or failure. For instructions, refer to
Find installed software—Access a list of the software preinstalled on the computer. Select
●
Start>All Programs. For details about using the software included with the computer, refer to the
software manufacturer's instructions, which may be provided with the software or on the
manufacturer's Web site.
Backup and recovery on page 38.
Getting to know your
1
Finding information
The computer comes with several resources to help you perform various tasks.
ResourcesFor information about
Quick Setup poster
HP Notebook Reference Guide
To access this guide, select Start > Help and
Support > User Guides.
Help and Support
To access Help and Support, select Start > Help and
Support.
NOTE: For country- or region-specific support, go to
http://www.hp.com/support, select your country or
region, and follow the on-screen instructions.
Regulatory, Safety and Environmental Notices
To access the notices, select Start > Help and
Support > User Guides.
Safety & Comfort Guide
How to set up the computer
●
Help to identify computer components
●
Power management features
●
How to maximize battery life
●
How to use the multimedia features of the computer
●
How to protect the computer
●
How to care for the computer
●
How to update the software
●
Operating system information
●
Software, driver, and BIOS updates
●
Troubleshooting tools
●
How to access technical support
●
Regulatory and safety information
●
Battery disposal information
●
Proper workstation setup, posture, health, and work habits
●
To access this guide:
Select Start>Help and Support>User Guides.
– or –
http://www.hp.com/ergo.
Go to
Worldwide Telephone Numbers booklet
This booklet is provided with your computer.
HP Web site
To access this Web site, go to
support.
http://www.hp.com/
Electrical and mechanical safety information
●
HP support telephone numbers
Support information
●
Ordering parts and finding additional help
●
Software, driver, and BIOS (Setup Utility) updates
●
Accessories available for the device
●
2Chapter 1 Welcome
ResourcesFor information about
Limited Warranty*
To access the warranty:
Select Start>Help and Support>HP Warranty.
– or –
Go to
http://www.hp.com/go/orderdocuments.
*You can find the expressly provided HP Limited Warranty applicable to your product in the start menu on your PC and/or in
the CD/DVD provided in the box. For some countries/regions a printed HP Limited Warranty is provided in the box. In countries/
regions where the warranty is not provided in printed format, you may request a printed copy from
orderdocuments or write to HP at: Hewlett Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA; Hewlett Packard,
POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy; Hewlett Packard, POD, P.O. Box 200, Alexandra Post Office,
Singapore 911507. Please include your product name, warranty period (found on your serial number label), name and postal
address.
Warranty information
http://www.hp.com/go/
Finding information3
2Getting to know your computer
Top
●
Front
●
Right side
●
Left side
●
Display
●
Bottom
●
Top
TouchPad
ComponentDescription
(1)TouchPad zoneMoves the pointer and selects or activates items on the screen.
(2)TouchPad buttonFunctions like the left and right buttons on an external mouse.
4Chapter 2 Getting to know your computer
Lights
ComponentDescription
(1)Caps lock light
(2)Mute light
(3)Wireless light
White: Caps lock is on.
●
Off: Caps lock is off.
●
Amber: Computer sound is off.
●
Off: Computer sound is on.
●
White: An integrated wireless device, such as a wireless
●
local area network (WLAN) device and/or a Bluetooth®
device, is on.
Amber: All wireless devices are off.
●
Top5
Keys
ComponentDescription
Front
(1)esc keyDisplays system information when pressed in combination
with the fn key.
(2)fn keyExecutes frequently used system functions when pressed in
combination with a function key, the num lk key, or the esc
key.
(3)Windows® logo keyDisplays the Windows Start menu.
(4)Windows applications keyDisplays a shortcut menu for items beneath the pointer.
(5)Action keysExecute frequently used system functions.
ComponentDescription
Speakers (2)Produce sound.
6Chapter 2 Getting to know your computer
Right side
ComponentDescription
(1)Digital Media SlotSupports the following digital card formats:
Memory Stick
●
Memory Stick Pro
●
MultiMediaCard
●
Secure Digital (SD) Card
●
Secure Digital High Capacity (SDHC) Memory Card
●
Secure Digital Extended Capacity (SDxC) Memory
●
Card
(2)Power light
(3)Power switch
(4)USB ports (2)Connect optional USB devices.
White: The computer is on.
●
Blinking white: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
When the computer is off, slide the switch to turn on the
●
computer.
When the computer is on, slide the switch briefly to
●
initiate Sleep.
When the computer is in the Sleep state, slide the
●
switch briefly to exit Sleep.
When the computer is in Hibernation, slide the switch
●
briefly to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, slide and hold the
power switch for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start >
Control Panel > System and Security > Power Options,
or refer to the HP Notebook Reference Guide.
Right side7
ComponentDescription
(5)Security cable slotAttaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent,
but it may not prevent the computer from being mishandled
or stolen.
(6)RJ-45 (network) jack and coverConnects a network cable.
8Chapter 2 Getting to know your computer
Left side
ComponentDescription
(1)Power connectorConnects an AC adapter.
(2)AC/battery light
(3)External monitor portConnects an external VGA monitor or projector.
(4)VentEnables airflow to cool internal components.
(5)Drive light
(6)USB portConnects an optional USB device.
(7)Audio-out (headphone) jack/Audio-in
(microphone) jack
Off: The computer is running on battery power.
●
Blinking amber: The battery has reached a low or critical
●
battery level or there is a battery error.
Amber: A battery is charging.
●
White: The computer is connected to external power
●
and the battery is fully charged.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
Blinking white: The hard drive is being accessed.
●
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or television audio. Also connects an
optional headset microphone.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to the
Regulatory, Safety and Environmental Notices.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: The audio component must have a 4-conductor
connector.
Left side9
Display
ComponentDescription
(1)WLAN antennas (2)*Send and receive wireless signals to communicate with wireless
local area networks (WLAN).
(2)WWAN antennas (2)* (select models only)Send and receive wireless signals to communicate with wireless
wide-area networks (WWAN).
(3)Internal microphoneRecords sound.
(4)WebcamRecords video and captures still photographs.
To use the webcam, select Start > All Programs > HP >
HP MediaSmart > HP MediaSmart Webcam.
(5)Webcam lightOn: The webcam is in use.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety andEnvironmental Notices that applies to your country or region. These notices are located in Help and Support.
10Chapter 2 Getting to know your computer
Bottom
ComponentDescription
(1)Battery locking latchLocks the battery into the battery bay.
(2)Battery bayHolds the battery.
NOTE: The SIM slot is located under the battery.
(3)Battery release latchReleases the battery from the battery bay.
Bottom11
3HP QuickWeb (select models only)
Enabling HP QuickWeb
●
Starting HP QuickWeb
●
Identifying the QuickWeb LaunchBar
●
Configuring the network
●
Starting Microsoft Windows
●
Turning HP QuickWeb on and off
●
After completing the Windows setup the first time you turn on the computer, the QuickWeb setup screen
appears. HP QuickWeb is an optional, instant-on environment that is separate from the main operating
system. QuickWeb allows you to access the following applications without the need to first start
Windows:
Web browser
●
Chat
●
Skype (select models only)
●
Web e-mail
●
Web calendar
●
Music Player
●
Photo Viewer
●
NOTE:For additional information about using QuickWeb, refer to the QuickWeb software Help.
12Chapter 3 HP QuickWeb (select models only)
Enabling HP QuickWeb
Follow the on-screen instructions to enable QuickWeb. After you have enabled QuickWeb, the
QuickWeb Home screen appears whenever you turn on the computer.
NOTE:To turn on or turn off HP QuickWeb, refer to the section Turning HP QuickWeb on and off
on page 17.
Starting HP QuickWeb
1.Turn on the computer.
The HP QuickWeb Home screen appears.
2.Click an icon on the QuickWeb Home screen to launch an application.
NOTE:When the HP QuickWeb Home screen first appears, it displays an automatic timer above the
Start Windows icon. If you do not move your mouse, or press a key within 15 seconds, the computer
starts Microsoft® Windows. For more information on the QuickWeb timer and changing the timer
settings, refer to the HP QuickWeb software Help.
Enabling HP QuickWeb13
Identifying the QuickWeb LaunchBar
The QuickWeb LaunchBar contains the QuickWeb control icons (1), LaunchBar icons (2), and the
notification icons (3).
Identifying the QuickWeb control icons
IconFunction
Launches the Windows operating system.
Shuts the computer down.
Returns to the QuickWeb Home screen.
Identifying the QuickWeb LaunchBar icons
IconFunction
Launches the Web browser. You can browse and search the Web, open bookmarks, and create links to your
favorite Web sites.
Launches the Chat application. Chat is the instant messaging (IM) program that allows you to chat with friends
on multiple instant messaging programs simultaneously.
Launches Skype (select models only). Skype is the preinstalled Internet calling software that allows you to
have a conference call or video chat. You can also chat with one or more people at a time.
Launches Web e-mail so you can view your recent e-mail, check for new e-mail, and configure your e-mail
account.
Launches the Web calendar so you can schedule and manage your activities using your favorite online
calendar program.
14Chapter 3 HP QuickWeb (select models only)
IconFunction
Launches Music Player. Select and play music stored on your hard drive, external drives, or external media.
Supports .mp3, .aac (MPEG-4), and audio CD formats.
Launches Photo Viewer. Browse photos stored on your hard drive or external drive.
Supports .jpg, .png, .gif, .tiff, and .raw formats (select .raw formats only).
Identifying the QuickWeb notification icons
IconFunction
When a USB drive is inserted, the File Manager window containing a USB icon appears. Click the USB icon
to open the File Manager window. Right-click the USB icon to open a menu to safely remove the device.
Indicates that the network is connected. Click the network icon to open the Network dialog box.
Indicates that the network is disconnected.
Launches the Volume Control dialog box.
Launches the Settings panel. Use the Settings panel to modify the following QuickWeb settings:
Set date and time
●
Configure network connections
●
Manage power settings
●
Manage QuickWeb applications
●
Restore QuickWeb
●
Identifying the QuickWeb LaunchBar15
IconFunction
Launches the Power Control dialog box to see information about battery capacity:
When the computer is connected to AC power, the icon appears with an AC power cord.
●
When the computer is running on battery power, the icon appears as only a battery.
●
The state of charge is indicated by the color of the battery icon:
Green: charged
●
Yellow: low
●
Red: critically low
●
Launches the QuickWeb software Help.
Configuring the network
You can set up a wireless connection in QuickWeb using the HP QuickWeb Configuration Tool.
To access this tool:
1.Click the Settings icon in the system tray.
2.Select Network, and then select the Enable Wi-Fi check box.
For more information on setting up a wireless connection using QuickWeb, refer to the software Help.
16Chapter 3 HP QuickWeb (select models only)
Starting Microsoft Windows
NOTE:If QuickWeb has been activated, it will start every time you turn on your computer. To start
Microsoft Windows, you must either wait until the automatic timer counts to zero after 15 seconds, or
click the Start Windows icon in the QuickWeb Home screen. For more information on the QuickWeb
timer and changing the timer settings, refer to the HP QuickWeb software Help.
1.Turn on the computer.
The HP QuickWeb Home screen appears.
2.Do not move your mouse or press a key for 15 seconds, and the computer starts Microsoft
Windows.
– or –
Click the Start Windows icon
appears, asking if you are sure you want to start Windows. Click Yes.
NOTE:Clicking Make Windows your default Power On experience in this dialog box turns off
QuickWeb. To turn on QuickWeb, refer to
, on the far left of the QuickWeb Home screen. A dialog box
Turning HP QuickWeb on and off on page 17.
Turning HP QuickWeb on and off
1.Select Start > All Programs > HP QuickWeb > HP QuickWeb Configuration Tool.
The QuickWeb dialog box is displayed.
2.Select the Status tab.
3.Select the Enable or Disable check box to turn on or turn off QuickWeb.
4.Click OK.
Starting Microsoft Windows17
4Networking
Using an Internet service provider (ISP)
●
Connecting to a wireless network
●
NOTE:Internet hardware and software features vary depending on computer model and your location.
Your computer may support one or both of the following types of Internet access:
Wireless—For mobile Internet access, you can use a wireless connection. Refer to
●
an existing WLAN on page 19 or Setting up a new WLAN network on page 19.
Wired—You can access the Internet by connecting to a wired network. For information on
●
connecting to a wired network, refer to the HP Notebook Reference Guide.
Using an Internet service provider (ISP)
Before you can connect to the Internet, you must establish an ISP account. Contact a local ISP to
purchase Internet service and a modem. The ISP will help set up the modem, install a network cable to
connect your wireless computer to the modem, and test the Internet service.
NOTE:Your ISP will give you a user ID and password to access the Internet. Record this information
and store it in a safe place.
The following features will help you set up a new Internet account or configure the computer to use an
existing account:
Internet Services & Offers (available in some locations)—This utility assists with signing up for
●
a new Internet account and configuring the computer to use an existing account. To access this
utility, select Start > All Programs > Online Services > Get Online.
ISP-provided icons (available in some locations)—These icons may be displayed either
●
individually on the Windows desktop or grouped in a desktop folder named Online Services. To
set up a new Internet account or configure the computer to use an existing account, double-click
an icon, and then follow the on-screen instructions.
Connecting to
Windows Connect to the Internet Wizard—You can use the Windows Connect to the Internet
●
Wizard to connect to the Internet in any of these situations:
You already have an account with an ISP.
◦
You do not have an Internet account and want to select an ISP from the list provided within
◦
the wizard. (The list of ISP providers is not available in all regions.)
You have selected an unlisted ISP, and the ISP has provided you with information such as a
◦
specific IP address and POP3 and SMTP settings.
18Chapter 4 Networking
To access the Windows Connect to the Internet Wizard and instructions for using it, select
Start>Help and Support, and then type Connect to the Internet wizard in the Search
box.
NOTE:If you are prompted within the wizard to choose between enabling or disabling Windows
Firewall, choose to enable the firewall.
Connecting to a wireless network
Wireless technology transfers data across radio waves instead of wires. Your computer may be
equipped with one or more of the following wireless devices:
Wireless local area network (WLAN) device
●
HP Mobile Broadband Module, a wireless wide area network (WWAN) device
●
Bluetooth device
●
For more information on wireless technology and connecting to a wireless network, refer to the
HP Notebook Reference Guide and information and Web site links provided in Help and Support.
Connecting to an existing WLAN
1.Turn on the computer.
2.Be sure that the WLAN device is on.
3.Click the network icon in the notification area, at the far right of the taskbar.
4.Select a network to connect to.
5.Click Connect.
6.If required, enter the security key.
Setting up a new WLAN network
Required equipment:
A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an
●
Internet service provider (ISP)
A wireless router (purchased separately) (2)
●
Your new wireless computer (3)
●
NOTE:Some modems have a built-in wireless router. Check with your ISP to determine what type of
modem you have.
The illustration shows an example of a completed WLAN network installation that is connected to the
Internet. As your network grows, additional wireless and wired computers can be connected to the
network to access the Internet.
Connecting to a wireless network19
Configuring a wireless router
For help in setting up a WLAN, refer to the information provided by your router manufacturer or your
ISP.
The Windows operating system also provides tools to help you set up a new wireless network. To use
the Windows tools to set up your network, select Start > Control Panel > Network and Internet >Network and Sharing Center> Set up a new connection or network >Set up a new network. Then
follow the on-screen instructions.
NOTE:It is recommended that you initially connect your new wireless computer to the router by using
the network cable provided with the router. When the computer successfully connects to the Internet,
you can disconnect the cable, and then access the Internet through your wireless network.
Protecting your WLAN
When you set up a WLAN or access an existing WLAN, always turn on security features to protect your
network from unauthorized access.
For information on protecting your WLAN, refer to the HP Notebook Reference Guide.
20Chapter 4 Networking
5Keyboard and pointing devices
Using the keyboard
●
Using pointing devices
●
Using the keyboard
Identifying the hotkey
A hotkey is a combination of the fn key (1) and the esc key (2).
HotkeyDescription
fn+escDisplays information about system hardware components and the system BIOS version number.
Identifying the action keys
Action keys, located at the top of the keyboard, execute specifically assigned functions.
Press a key to activate its assigned function.
NOTE:Depending on the program you are using, pressing fn and one of the action keys will open a
specific shortcut menu within that program.
Using the keyboard21
NOTE:The action key feature is enabled at the factory. You can disable this feature in Setup Utility
and revert back to pressing the fn key and one of the action keys to activate the assigned function.
Action keyDescription
f1Opens Help and Support.
Help and Support provides tutorials, answers to questions, and product updates.
f2Decreases the screen brightness level.
f3Increases the screen brightness level.
f4Switches the screen image among display devices connected to the system. For example, if a monitor
is connected to the computer, f4 alternates the screen image from computer display to monitor display
to simultaneous display on both the computer and the monitor.
Most external monitors receive video information from the computer using the external VGA video
standard. The f4 action key can also alternate images among other devices that are receiving video
information from the computer.
Using keypads
f5Plays the previous track of an audio CD or the previous section of a DVD.
f6Plays, pauses, or resumes an audio CD or a DVD.
f7Stops audio or video playback of a CD or a DVD.
f8Plays the next track of an audio CD or the next section of a DVD.
f9Decreases speaker volume.
f10Increases speaker volume.
f11Mutes or restores speaker sound.
f12Turns the wireless feature on or off.
NOTE: This key does not establish a wireless connection. To establish a wireless connection, a
wireless network must be set up.
The computer supports an optional external numeric keypad or an optional external keyboard that
includes a numeric keypad.
22Chapter 5 Keyboard and pointing devices
Using pointing devices
NOTE:In addition to the pointing devices included with your computer, you can use an external USB
mouse (purchased separately) by connecting it to one of the USB ports on the computer.
Setting pointing device preferences
Use Mouse Properties in Windows® to customize settings for pointing devices, such as button
configuration, click speed, and pointer options.
To access Mouse Properties, select Start > Devices and Printers. Then, right-click the device
representing your computer, and select Mouse settings.
Using the TouchPad
To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go.
Use the TouchPad button like the left and right buttons on an external mouse.
Using pointing devices23
Navigating
To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go.
24Chapter 5 Keyboard and pointing devices
Selecting
Use the TouchPad button like the left and right buttons on an external mouse.
Using TouchPad gestures
The TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on the
TouchPad at the same time.
To turn the gestures on and off:
1.
Double-click the Synaptics icon
then click the Device Settings tab.
2.Select the device, and then click Settings.
3.Select the gesture that you want to turn on or off.
4.Click Apply, and then click OK.
NOTE:The computer also supports additional TouchPad features. To view and turn on these features,
click the Synaptics icon in the notification area, at the far right of the taskbar. Click Pointer Device
Properties, and then click the Device Settings tab. Select the device, and then click Settings.
in the notification area, at the far right of the taskbar, and
Using pointing devices25
Scrolling
Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers
slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right
motion.
NOTE:Scrolling speed is controlled by finger speed.
Pinching/Zooming
Pinching allows you to zoom in or out on images or text.
Zoom in by placing two fingers together on the TouchPad, and then moving them apart.
●
Zoom out by placing two fingers apart on the TouchPad, and then moving them together.
●
26Chapter 5 Keyboard and pointing devices
Rotating
Rotating allows you to rotate items such as photos. To rotate, anchor your left forefinger in the TouchPad
zone. Move the right forefinger around the anchored finger in a sweeping motion, moving from 12 o’clock
to 3 o’clock. To reverse the rotation, move your right forefinger from 3 o’clock to 12 o’clock.
NOTE:Rotating must be done within the TouchPad zone.
NOTE:The factory setting for gesture rotation is Off.
Using pointing devices27
6Maintenance
Replacing the battery
●
Removing or replacing the vanity cover
●
Replacing the hard drive
●
Replacing the memory module
●
Updating programs and drivers
●
Routine care
●
28Chapter 6 Maintenance
Replacing the battery
Inserting the battery
To insert the battery:
1.Save your work and shut down the computer.
2.Disconnect all external devices connected to the computer.
3.Unplug the power cord from the AC outlet.
4.With the display closed, position the computer upside down on a flat surface with the battery bay
toward you.
5.Insert the battery (1) into the battery bay until the battery release latch (2) clicks.
6.Slide the battery locking latch (3) to the right to lock the battery into the battery bay.
Replacing the battery29
Removing the battery
To remove the battery:
CAUTION:Removing a battery that is the sole power source for the computer can cause loss of
information. To prevent loss of information, save your work and initiate Hibernation or shut down the
computer through Windows before removing the battery.
1.Save your work and shut down the computer.
2.Disconnect all external devices connected to the computer.
3.Unplug the power cord from the AC outlet.
4.With the display closed, position the computer upside down on a flat surface with the battery bay
toward you.
5.Slide the battery locking latch (1) inward to unlock the battery.
NOTE:You can identify when the battery locking latch is unlocked by the red icon that appears
in the latch.
6.Slide and hold the battery release latch (2) while removing the battery (3) from the battery bay.
30Chapter 6 Maintenance
Removing or replacing the vanity cover
CAUTION:To prevent information loss or an unresponsive system:
Save your work and shut down the computer before adding or replacing a memory module or hard drive.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the
power button. Then shut down the computer through the operating system.
Removing the vanity cover
Remove the vanity cover to access the memory module slot, hard drive, regulatory label, and other
components.
To remove the vanity cover:
1.Remove the battery (1) (see
2.Slide the release button (2) inward to release the vanity cover.
3.Lift the back edge (3) of the vanity cover, and then remove it from the computer (4).
Replacing the vanity cover
Removing the battery on page 30).
Replace the vanity cover after accessing the memory module slot, hard drive, regulatory label, and other
components.
To replace the vanity cover:
1.Insert the 4 tabs on the front edge of the vanity cover into the 4 slots in the base (1).
2.Rotate the back edge (2) of the vanity cover toward you, and then firmly press it down until it snaps
into place.
Removing or replacing the vanity cover31
3.Insert the battery (3) (see Inserting the battery on page 29).
32Chapter 6 Maintenance
Replacing the hard drive
Removing the hard drive
1.Save your work and shut down the computer.
2.Disconnect all external devices connected to the computer.
3.Unplug the power cord from the AC outlet.
4.Remove the battery (see
5.Remove the vanity cover (see
6.Grasp the tab on the hard drive cable connector (1) and pull it up to disconnect the hard drive cable
from the system board.
7.Carefully remove the hard drive cable from the cable routing channel.
8.Remove the 3 hard drive screws (2).
9.Grasp the tab on the hard drive, and lift the hard drive (3) out of the hard drive bay.
Removing the battery on page 30).
Removing the vanity cover on page 31).
Installing a hard drive
1.Grasp the tab on the hard drive, and lower the hard drive into the hard drive bay (1).
2.Replace the 3 hard drive screws (2).
3.Insert the hard drive cable into the cable routing channel.
Replacing the hard drive33
4.Grasp the tab on the hard drive cable connector (3), and then carefully press the hard drive cable
connector onto the system board until it snaps into place.
5.Replace the vanity cover (see Replacing the vanity cover on page 31).
6.Replace the battery (see
7.Reconnect external power and external devices.
8.Turn on the computer.
Inserting the battery on page 29).
Replacing the memory module
The computer has one memory module slot. The capacity of the computer can be upgraded by replacing
the existing memory module in the memory module slot.
WARNING!To reduce the risk of electric shock and damage to the equipment, unplug the power cord
and remove all batteries before installing a memory module.
CAUTION:Electrostatic discharge (ESD) can damage electronic components. Before beginning any
procedure, ensure that you are discharged of static electricity by touching a grounded metal object.
To replace a memory module:
1.Remove the battery (see
2.Remove the vanity cover (see
3.Remove the existing memory module:
a.Pull away the retention clips (1) on each side of the memory module.
Removing the battery on page 30).
Removing the vanity cover on page 31).
The memory module tilts up.
34Chapter 6 Maintenance
b.Grasp the edge of the memory module (2), and then gently pull the memory module out of
the memory module slot.
CAUTION:To prevent damage to the memory module, hold the memory module by the
edges only. Do not touch the components on the memory module.
c.To protect a memory module after removal, place it in an electrostatic-safe container.
4.Insert a new memory module:
CAUTION:To prevent damage to the memory module, hold the memory module by the edges
only. Do not touch the components on the memory module.
a.Align the notched edge (1) of the memory module with the tab in the memory module slot.
b.With the memory module at a 45-degree angle from the surface of the memory module
compartment, press the module (2) into the memory module slot until it is seated.
Replacing the memory module35
c.Gently press the memory module (3) down, applying pressure to both the left and right edges
of the memory module, until the retention clips snap into place.
CAUTION:To prevent damage to the memory module, be sure that you do not bend the
memory module.
5.Replace the vanity cover (see Replacing the vanity cover on page 31).
6.Replace the battery (see
7.Reconnect external power and external devices.
8.Turn on the computer.
Inserting the battery on page 29).
36Chapter 6 Maintenance
Updating programs and drivers
HP recommends that you update your programs and drivers on a regular basis with the latest versions.
http://www.hp.com/support to download the latest versions. You can also register to receive
Go to
automatic update notifications when they become available.
Routine care
Cleaning the display
CAUTION:To prevent permanent damage to the computer, never spray water, cleaning fluids, or
chemicals on the display.
To remove smudges and lint, frequently clean the display with a soft damp, lint-free cloth. If the screen
requires additional cleaning, use premoistened antistatic wipes or an antistatic screen cleaner.
Cleaning the TouchPad and keyboard
Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this,
clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer.
WARNING!To reduce the risk of electric shock or damage to internal components, do not use a
vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on
the keyboard surface.
Clean the keyboard regularly to prevent keys from sticking, and to remove dust, lint, and particles that
can become trapped beneath the keys. A can of compressed air with a straw extension can be used to
blow air around and under the keys to loosen and remove debris.
Updating programs and drivers37
7Backup and recovery
Recovery discs
●
Performing a system recovery
●
Backing up your information
●
Recovery after a system failure is as good as your most recent backup. HP recommends that you create
recovery discs immediately after software setup. As you add new software and data files, you should
continue to back up your system on a regular basis to maintain a reasonably current backup.
Tools provided by the operating system and HP Recovery Manager software are designed to help you
with the following tasks for safeguarding your information and restoring it in case of a computer
failure:
Creating a set of recovery discs (Recovery Manager software feature)
●
Backing up your information
●
Creating system restore points
●
Recovering a program or driver
●
Performing a full system recovery (from the partition or recovery discs)
●
NOTE:Recovery discs have been included if your computer does not have a partition. Use these
discs to recover your operating system and software. To check for the presence of a recovery
partition, click Start, right-click Computer, click Manage, and then click Disk Management. If the
partition is present, an HP Recovery drive is listed in the window.
Recovery discs
HP recommends that you create recovery discs to be sure that you can restore your computer to its
original factory state if the hard drive fails, or if for any reason you cannot recover using the recovery
partition tools. Create these discs after setting up the computer for the first time.
Handle these discs carefully and keep them in a safe place. The software allows the creation of only
one set of recovery discs.
NOTE:If your computer does not include an integrated optical drive, you can use an optional external
optical drive (purchased separately) to create recovery discs, or you can purchase recovery discs for
your computer from the HP Web site. If you use an external optical drive, it must be connected directly
to a USB port on the computer, not to a USB port on an external device, such as a USB hub.
38Chapter 7 Backup and recovery
Guidelines:
Purchase high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. DVDs and BDs
●
have a much higher storage capacity than CDs. If you use CDs, up to 20 discs may be required,
whereas only a few DVDs or BDs are required.
NOTE:Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE
(rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.
The computer must be connected to AC power during this process.
●
Only one set of recovery discs can be created per computer.
●
Number each disc before inserting it into the optical drive.
●
If necessary, you can exit the program before you have finished creating the recovery discs. The
●
next time you open Recovery Manager, you will be prompted to continue the disc creation process.
Recovery Manager software allows you to repair or restore the computer to its original factory state.
Recovery Manager works from recovery discs or from a dedicated recovery partition (select models
only) on the hard drive.
Note the following when performing a system recovery:
You can recover only files that you have previously backed up. HP recommends that you use
●
HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set
up the computer.
Windows has its own built-in repair features, such as System Restore. If you have not already tried
●
these features, try them before using Recovery Manager.
Recovery Manager recovers only software that was preinstalled at the factory. Software not
●
provided with this computer must be downloaded from the manufacturer's Web site or reinstalled
from the disc provided by the manufacturer.
Recovering using the dedicated recovery partition (select models only)
On some models, you can perform a recovery from the partition on the hard drive, accessed by clicking
Start or pressing the f11 key. This type of recovery restores the computer to its factory condition without
using recovery discs.
Performing a system recovery39
To restore the computer from the partition, follow these steps:
1.Access Recovery Manager in either of the following ways:
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
●
Menu” message is displayed at the bottom of the screen. Then, press f11 while the “F11
(HP Recovery)” message is displayed on the screen.
2.Click System Recovery in the Recovery Manager window.
3.Follow the on-screen instructions.
40Chapter 7 Backup and recovery
Recovering using the recovery discs
1.If possible, back up all personal files.
2.Insert the first recovery disc into the optical drive on your computer or an optional external optical
drive, and then restart the computer.
3.Follow the on-screen instructions.
Backing up your information
You should back up your computer files on a regular schedule to maintain a current backup. You can
back up your information to an optional external hard drive, a network drive, or discs. Back up your
system at the following times:
At regularly scheduled times
●
NOTE:Set reminders to back up your information periodically.
Before the computer is repaired or restored
●
Before you add or modify hardware or software
●
Guidelines:
Create system restore points using the Windows System Restore feature, and periodically copy
●
them to an optical disc or an external hard drive. For more information on using system restore
points, refer to
Using system restore points on page 42.
Store personal files in the Documents library and back up this folder periodically.
●
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings.
●
The screen shot can be a time-saver if you have to reset your preferences.
Using Windows Backup and Restore
Windows Backup and Restore allows you to back up individual files or back up the entire computer
image.
Guidelines:
Be sure that the computer is connected to AC power before you start the backup process.
●
Allow enough time to complete the backup process. Depending on file sizes, it may take over an
●
hour.
To create a backup:
1.Select Start > Control Panel > System and Security > Backup and Restore.
2.Follow the on-screen instructions to schedule and create a backup.
NOTE:Windows includes the User Account Control feature to improve the security of the computer.
You may be prompted for your permission or password for tasks such as installing software, running
utilities, or changing Windows settings. Refer to Help and Support for more information.
Backing up your information41
Using system restore points
A system restore point allows you to save and name a snapshot of your hard drive at a specific point in
time. You can then recover back to that point if you want to reverse subsequent changes.
NOTE:Recovering to an earlier restore point does not affect data files saved or e-mails created since
the last restore point.
You also can create additional restore points to provide increased protection for your files and settings.
When to create restore points
Before you add or extensively modify software or hardware
●
Periodically, whenever the computer is functioning optimally
●
NOTE:If you revert to a restore point and then change your mind, you can reverse the restoration.
Create a system restore point
1.Select Start > Control Panel > System and Security > System.
2.In the left pane, click System Protection.
3.Click the System Protection tab.
4.Follow the on-screen instructions.
Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning
optimally, follow these steps:
1.Select Start > Control Panel > System and Security > System.
2.In the left pane, click System protection.
3.Click the System Protection tab.
4.Click System Restore.
5.Follow the on-screen instructions.
42Chapter 7 Backup and recovery
8Customer support
Contacting customer support
●
Labels
●
Contacting customer support
If the information provided in this user guide, in the HP Notebook Reference Guide, or in Help and
Support does not address your questions, you can contact HP Customer Support at:
http://www.hp.com/go/contactHP
NOTE:For worldwide support, click Contact HP worldwide on the left side of the page, or go to
NOTE:When technical support chat is not available in a particular language, it is available in
English.
E-mail HP Customer Support.
●
Find HP Customer Support worldwide telephone numbers.
●
Locate an HP service center.
●
Contacting customer support43
Labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer:
●
Serial number label—Provides important information, including the following:
Component
(1)
(2)Serial number (s/n)
(3)Part number/Product number (p/n)
(4)Warranty period
(5)Model description
Product name
Have this information available when you contact technical support. The serial number label is
affixed to the bottom of the computer.
Microsoft Certificate of Authenticity—Contains the Windows Product Key. You may need the
●
Product Key to update or troubleshoot the operating system. This certificate is located under the
vanity cover of the computer.
Regulatory label—Provides regulatory information about the computer. The regulatory label is
●
located under the vanity cover.
Wireless certification label or labels (select models only)—Provide information about optional
●
wireless devices and the approval markings of some of the countries or regions in which the devices
have been approved for use. If your computer model includes one or more wireless devices, one
or more certification labels are included with your computer. You may need this information when
traveling internationally. Wireless certification labels are affixed to the bottom of the computer.
Card Identifier) of the SIM. This label is located inside the battery bay.
HP Mobile Broadband Module serial number label (select models only)—Provides the serial
●
number of the HP Mobile Broadband Module. This label is located inside the battery bay.
44Chapter 8 Customer support
9Specifications
Input power
●
Operating environment
●
Input power
The power information in this section may be helpful if you plan to travel internationally with the computer.
The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC
power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered from a
standalone DC power source, it should be powered only with an AC adapter or a DC power source
supplied and approved by HP for use with this computer.
The computer can operate on DC power within the following specifications.
Input powerRating
Operating voltage and current19.5 V dc @ 2.05 A - 40W
NOTE:This product is designed for IT power systems in Norway with phase-to-phase voltage not
exceeding 240 V rms.
NOTE:The computer operating voltage and current can be found on the system regulatory label under
the vanity cover of the computer.
Input power45
Operating environment
FactorMetricU.S.
Temperature
Operating (writing to optical disc)
Nonoperating-20°C to 60°C-4°F to 140°F
Relative humidity (noncondensing)
Operating
Nonoperating5% to 95%5% to 95%
Maximum altitude (unpressurized)
Operating
Nonoperating-15 m to 12,192 m-50 ft to 40,000 ft
5°C to 35°C41°F to 95°F
10% to 90%10% to 90%
-15 m to 3,048 m-50 ft to 10,000 ft
46Chapter 9 Specifications
Index
A
action keys
adjusting volume22
audio CD or DVD controls22
decrease screen
brightness22
Help and Support22
identifying6
increase screen brightness22
muting speaker sound22
switching screen image22
wireless22