HP Compaq Mini CQ10-610CA PC, Compaq Mini CQ10-688NR PC, Compaq Mini CQ10-689NR PC Getting Started Guide

HP Mini and Compaq Mini
Getting Started
© Copyright 2010 Hewlett-Packard Development Company, L.P.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: November 2010
Document Part Number: 634053-001
Product notice
This guide describes features that are common to most models. Some features may not be available on your computer.
Software terms
By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a refund subject to the refund policy of your place of purchase.
For any further information or for requesting a full refund of the computer, please contact your local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
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iv Safety warning notice
Table of contents
1 Welcome
Finding information ............................................................................................................................... 2
2 Getting to know your computer
Top ....................................................................................................................................................... 4
TouchPad ............................................................................................................................ 4
Lights ................................................................................................................................... 5
Keys ..................................................................................................................................... 6
Front ..................................................................................................................................................... 6
Right side ............................................................................................................................................. 7
Left side ................................................................................................................................................ 9
Display ................................................................................................................................................ 10
Bottom ................................................................................................................................................ 11
3 HP QuickWeb (select models only)
Enabling HP QuickWeb ...................................................................................................................... 13
Starting HP QuickWeb ....................................................................................................................... 13
Identifying the QuickWeb LaunchBar ................................................................................................. 14
Identifying the QuickWeb control icons .............................................................................. 14
Identifying the QuickWeb LaunchBar icons ....................................................................... 14
Identifying the QuickWeb notification icons ....................................................................... 15
Configuring the network ..................................................................................................................... 16
Starting Microsoft Windows ................................................................................................................ 17
Turning HP QuickWeb on and off ....................................................................................................... 17
4 Networking
Using an Internet service provider (ISP) ............................................................................................ 18
Connecting to a wireless network ....................................................................................................... 19
Connecting to an existing WLAN ....................................................................................... 19
Setting up a new WLAN network ....................................................................................... 19
Configuring a wireless router ............................................................................ 20
Protecting your WLAN ....................................................................................... 20
v
5 Keyboard and pointing devices
Using the keyboard ............................................................................................................................ 21
Identifying the hotkey ......................................................................................................... 21
Identifying the action keys ................................................................................................. 21
Using keypads ................................................................................................................... 22
Using pointing devices ....................................................................................................................... 23
Setting pointing device preferences ................................................................................... 23
Using the TouchPad .......................................................................................................... 23
Navigating ......................................................................................................... 24
Selecting ........................................................................................................... 25
Using TouchPad gestures ................................................................................. 25
6 Maintenance
Replacing the battery ......................................................................................................................... 29
Inserting the battery ........................................................................................................... 29
Removing the battery ......................................................................................................... 30
Removing or replacing the vanity cover ............................................................................................. 31
Removing the vanity cover ................................................................................................ 31
Replacing the vanity cover ................................................................................................. 31
Replacing the hard drive .................................................................................................................... 33
Removing the hard drive .................................................................................................... 33
Installing a hard drive ......................................................................................................... 33
Replacing the memory module ........................................................................................................... 34
Updating programs and drivers .......................................................................................................... 37
Routine care ....................................................................................................................................... 37
Cleaning the display .......................................................................................................... 37
Cleaning the TouchPad and keyboard .............................................................................. 37
Scrolling ............................................................................................ 26
Pinching/Zooming ............................................................................. 26
Rotating ............................................................................................ 27
7 Backup and recovery
Recovery discs ................................................................................................................................... 38
Performing a system recovery ............................................................................................................ 39
Recovering using the dedicated recovery partition (select models only) ........................... 39
Recovering using the recovery discs ................................................................................. 41
Backing up your information ............................................................................................................... 41
Using Windows Backup and Restore ................................................................................ 41
Using system restore points .............................................................................................. 42
vi
When to create restore points ........................................................................... 42
Create a system restore point ........................................................................... 42
Restore to a previous date and time ................................................................. 42
8 Customer support
Contacting customer support ............................................................................................................. 43
Labels ................................................................................................................................................. 44
9 Specifications
Input power ......................................................................................................................................... 45
Operating environment ....................................................................................................................... 46
Index ................................................................................................................................................................... 47
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1Welcome
Finding information
After you set up and register the computer, it is important to take the following steps:
Set up HP QuickWeb (select models only)—Immediately access your music, digital photos, and
the Web without launching your main operating system. For more information, refer to
HP QuickWeb (select models only) on page 12.
Connect to the Internet—Set up your wired or wireless network so that you can connect to the
Internet. For more information, refer to
Update your antivirus software—Protect your computer from damage caused by viruses. The
software is preinstalled on the computer and includes a limited subscription for free updates. For more information, refer to the HP Notebook Reference Guide. For instructions on accessing this guide, refer to
Finding information on page 2.
Networking on page 18.
Get to know your computer—Learn about your computer features. Refer to
computer on page 4 and Keyboard and pointing devices on page 21 for additional information.
Create recovery discs—Recover the operating system and software to factory settings in case
of system instability or failure. For instructions, refer to
Find installed software—Access a list of the software preinstalled on the computer. Select
Start > All Programs. For details about using the software included with the computer, refer to the software manufacturer's instructions, which may be provided with the software or on the manufacturer's Web site.
Backup and recovery on page 38.
Getting to know your
1

Finding information

The computer comes with several resources to help you perform various tasks.
Resources For information about
Quick Setup poster
HP Notebook Reference Guide
To access this guide, select Start > Help and Support > User Guides.
Help and Support
To access Help and Support, select Start > Help and
Support.
NOTE: For country- or region-specific support, go to
http://www.hp.com/support, select your country or
region, and follow the on-screen instructions.
Regulatory, Safety and Environmental Notices
To access the notices, select Start > Help and Support > User Guides.
Safety & Comfort Guide
How to set up the computer
Help to identify computer components
Power management features
How to maximize battery life
How to use the multimedia features of the computer
How to protect the computer
How to care for the computer
How to update the software
Operating system information
Software, driver, and BIOS updates
Troubleshooting tools
How to access technical support
Regulatory and safety information
Battery disposal information
Proper workstation setup, posture, health, and work habits
To access this guide:
Select Start > Help and Support > User Guides.
– or –
http://www.hp.com/ergo.
Go to
Worldwide Telephone Numbers booklet
This booklet is provided with your computer.
HP Web site
To access this Web site, go to
support.
http://www.hp.com/
Electrical and mechanical safety information
HP support telephone numbers
Support information
Ordering parts and finding additional help
Software, driver, and BIOS (Setup Utility) updates
Accessories available for the device
2 Chapter 1 Welcome
Resources For information about
Limited Warranty*
To access the warranty:
Select Start > Help and Support > HP Warranty.
– or –
Go to
http://www.hp.com/go/orderdocuments.
*You can find the expressly provided HP Limited Warranty applicable to your product in the start menu on your PC and/or in the CD/DVD provided in the box. For some countries/regions a printed HP Limited Warranty is provided in the box. In countries/ regions where the warranty is not provided in printed format, you may request a printed copy from
orderdocuments or write to HP at: Hewlett Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA; Hewlett Packard,
POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy; Hewlett Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507. Please include your product name, warranty period (found on your serial number label), name and postal address.
Warranty information
http://www.hp.com/go/
Finding information 3

2 Getting to know your computer

Top
Front
Right side
Left side
Display
Bottom
Top

TouchPad

Component Description
(1) TouchPad zone Moves the pointer and selects or activates items on the screen.
(2) TouchPad button Functions like the left and right buttons on an external mouse.
4 Chapter 2 Getting to know your computer

Lights

Component Description
(1) Caps lock light
(2) Mute light
(3) Wireless light
White: Caps lock is on.
Off: Caps lock is off.
Amber: Computer sound is off.
Off: Computer sound is on.
White: An integrated wireless device, such as a wireless
local area network (WLAN) device and/or a Bluetooth® device, is on.
Amber: All wireless devices are off.
Top 5

Keys

Component Description

Front

(1) esc key Displays system information when pressed in combination
with the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with a function key, the num lk key, or the esc key.
(3) Windows® logo key Displays the Windows Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath the pointer.
(5) Action keys Execute frequently used system functions.
Component Description
Speakers (2) Produce sound.
6 Chapter 2 Getting to know your computer

Right side

Component Description
(1) Digital Media Slot Supports the following digital card formats:
Memory Stick
Memory Stick Pro
MultiMediaCard
Secure Digital (SD) Card
Secure Digital High Capacity (SDHC) Memory Card
Secure Digital Extended Capacity (SDxC) Memory
Card
(2) Power light
(3) Power switch
(4) USB ports (2) Connect optional USB devices.
White: The computer is on.
Blinking white: The computer is in the Sleep state.
Off: The computer is off or in Hibernation.
When the computer is off, slide the switch to turn on the
computer.
When the computer is on, slide the switch briefly to
initiate Sleep.
When the computer is in the Sleep state, slide the
switch briefly to exit Sleep.
When the computer is in Hibernation, slide the switch
briefly to exit Hibernation.
If the computer has stopped responding and Windows shutdown procedures are ineffective, slide and hold the power switch for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide.
Right side 7
Component Description
(5) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent,
but it may not prevent the computer from being mishandled or stolen.
(6) RJ-45 (network) jack and cover Connects a network cable.
8 Chapter 2 Getting to know your computer

Left side

Component Description
(1) Power connector Connects an AC adapter.
(2) AC/battery light
(3) External monitor port Connects an external VGA monitor or projector.
(4) Vent Enables airflow to cool internal components.
(5) Drive light
(6) USB port Connects an optional USB device.
(7) Audio-out (headphone) jack/Audio-in
(microphone) jack
Off: The computer is running on battery power.
Blinking amber: The battery has reached a low or critical
battery level or there is a battery error.
Amber: A battery is charging.
White: The computer is connected to external power
and the battery is fully charged.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Blinking white: The hard drive is being accessed.
Connects optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety and Environmental Notices.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: The audio component must have a 4-conductor
connector.
Left side 9

Display

Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless
local area networks (WLAN).
(2) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless
wide-area networks (WWAN).
(3) Internal microphone Records sound.
(4) Webcam Records video and captures still photographs.
To use the webcam, select Start > All Programs > HP > HP MediaSmart > HP MediaSmart Webcam.
(5) Webcam light On: The webcam is in use.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
10 Chapter 2 Getting to know your computer

Bottom

Component Description
(1) Battery locking latch Locks the battery into the battery bay.
(2) Battery bay Holds the battery.
NOTE: The SIM slot is located under the battery.
(3) Battery release latch Releases the battery from the battery bay.
Bottom 11

3 HP QuickWeb (select models only)

Enabling HP QuickWeb
Starting HP QuickWeb
Identifying the QuickWeb LaunchBar
Configuring the network
Starting Microsoft Windows
Turning HP QuickWeb on and off
After completing the Windows setup the first time you turn on the computer, the QuickWeb setup screen appears. HP QuickWeb is an optional, instant-on environment that is separate from the main operating system. QuickWeb allows you to access the following applications without the need to first start Windows:
Web browser
Chat
Skype (select models only)
Web e-mail
Web calendar
Music Player
Photo Viewer
NOTE: For additional information about using QuickWeb, refer to the QuickWeb software Help.
12 Chapter 3 HP QuickWeb (select models only)

Enabling HP QuickWeb

Follow the on-screen instructions to enable QuickWeb. After you have enabled QuickWeb, the QuickWeb Home screen appears whenever you turn on the computer.
NOTE: To turn on or turn off HP QuickWeb, refer to the section Turning HP QuickWeb on and off
on page 17.

Starting HP QuickWeb

1. Turn on the computer.
The HP QuickWeb Home screen appears.
2. Click an icon on the QuickWeb Home screen to launch an application.
NOTE: When the HP QuickWeb Home screen first appears, it displays an automatic timer above the
Start Windows icon. If you do not move your mouse, or press a key within 15 seconds, the computer starts Microsoft® Windows. For more information on the QuickWeb timer and changing the timer settings, refer to the HP QuickWeb software Help.
Enabling HP QuickWeb 13

Identifying the QuickWeb LaunchBar

The QuickWeb LaunchBar contains the QuickWeb control icons (1), LaunchBar icons (2), and the notification icons (3).

Identifying the QuickWeb control icons

Icon Function
Launches the Windows operating system.
Shuts the computer down.
Returns to the QuickWeb Home screen.

Identifying the QuickWeb LaunchBar icons

Icon Function
Launches the Web browser. You can browse and search the Web, open bookmarks, and create links to your favorite Web sites.
Launches the Chat application. Chat is the instant messaging (IM) program that allows you to chat with friends on multiple instant messaging programs simultaneously.
Launches Skype (select models only). Skype is the preinstalled Internet calling software that allows you to have a conference call or video chat. You can also chat with one or more people at a time.
Launches Web e-mail so you can view your recent e-mail, check for new e-mail, and configure your e-mail account.
Launches the Web calendar so you can schedule and manage your activities using your favorite online calendar program.
14 Chapter 3 HP QuickWeb (select models only)
Icon Function
Launches Music Player. Select and play music stored on your hard drive, external drives, or external media. Supports .mp3, .aac (MPEG-4), and audio CD formats.
Launches Photo Viewer. Browse photos stored on your hard drive or external drive. Supports .jpg, .png, .gif, .tiff, and .raw formats (select .raw formats only).

Identifying the QuickWeb notification icons

Icon Function
When a USB drive is inserted, the File Manager window containing a USB icon appears. Click the USB icon to open the File Manager window. Right-click the USB icon to open a menu to safely remove the device.
Indicates that the network is connected. Click the network icon to open the Network dialog box.
Indicates that the network is disconnected.
Launches the Volume Control dialog box.
Launches the Settings panel. Use the Settings panel to modify the following QuickWeb settings:
Set date and time
Configure network connections
Manage power settings
Manage QuickWeb applications
Restore QuickWeb
Identifying the QuickWeb LaunchBar 15
Icon Function
Launches the Power Control dialog box to see information about battery capacity:
When the computer is connected to AC power, the icon appears with an AC power cord.
When the computer is running on battery power, the icon appears as only a battery.
The state of charge is indicated by the color of the battery icon:
Green: charged
Yellow: low
Red: critically low
Launches the QuickWeb software Help.

Configuring the network

You can set up a wireless connection in QuickWeb using the HP QuickWeb Configuration Tool.
To access this tool:
1. Click the Settings icon in the system tray.
2. Select Network, and then select the Enable Wi-Fi check box.
For more information on setting up a wireless connection using QuickWeb, refer to the software Help.
16 Chapter 3 HP QuickWeb (select models only)

Starting Microsoft Windows

NOTE: If QuickWeb has been activated, it will start every time you turn on your computer. To start
Microsoft Windows, you must either wait until the automatic timer counts to zero after 15 seconds, or click the Start Windows icon in the QuickWeb Home screen. For more information on the QuickWeb timer and changing the timer settings, refer to the HP QuickWeb software Help.
1. Turn on the computer.
The HP QuickWeb Home screen appears.
2. Do not move your mouse or press a key for 15 seconds, and the computer starts Microsoft
Windows.
– or –
Click the Start Windows icon appears, asking if you are sure you want to start Windows. Click Yes.
NOTE: Clicking Make Windows your default Power On experience in this dialog box turns off
QuickWeb. To turn on QuickWeb, refer to
, on the far left of the QuickWeb Home screen. A dialog box
Turning HP QuickWeb on and off on page 17.

Turning HP QuickWeb on and off

1. Select Start > All Programs > HP QuickWeb > HP QuickWeb Configuration Tool.
The QuickWeb dialog box is displayed.
2. Select the Status tab.
3. Select the Enable or Disable check box to turn on or turn off QuickWeb.
4. Click OK.
Starting Microsoft Windows 17
4Networking

Using an Internet service provider (ISP)

Connecting to a wireless network
NOTE: Internet hardware and software features vary depending on computer model and your location.
Your computer may support one or both of the following types of Internet access:
Wireless—For mobile Internet access, you can use a wireless connection. Refer to
an existing WLAN on page 19 or Setting up a new WLAN network on page 19.
Wired—You can access the Internet by connecting to a wired network. For information on
connecting to a wired network, refer to the HP Notebook Reference Guide.
Using an Internet service provider (ISP)
Before you can connect to the Internet, you must establish an ISP account. Contact a local ISP to purchase Internet service and a modem. The ISP will help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service.
NOTE: Your ISP will give you a user ID and password to access the Internet. Record this information
and store it in a safe place.
The following features will help you set up a new Internet account or configure the computer to use an existing account:
Internet Services & Offers (available in some locations)—This utility assists with signing up for
a new Internet account and configuring the computer to use an existing account. To access this utility, select Start > All Programs > Online Services > Get Online.
ISP-provided icons (available in some locations)—These icons may be displayed either
individually on the Windows desktop or grouped in a desktop folder named Online Services. To set up a new Internet account or configure the computer to use an existing account, double-click an icon, and then follow the on-screen instructions.
Connecting to
Windows Connect to the Internet Wizard—You can use the Windows Connect to the Internet
Wizard to connect to the Internet in any of these situations:
You already have an account with an ISP.
You do not have an Internet account and want to select an ISP from the list provided within
the wizard. (The list of ISP providers is not available in all regions.)
You have selected an unlisted ISP, and the ISP has provided you with information such as a
specific IP address and POP3 and SMTP settings.
18 Chapter 4 Networking
To access the Windows Connect to the Internet Wizard and instructions for using it, select Start > Help and Support, and then type Connect to the Internet wizard in the Search box.
NOTE: If you are prompted within the wizard to choose between enabling or disabling Windows
Firewall, choose to enable the firewall.

Connecting to a wireless network

Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices:
Wireless local area network (WLAN) device
HP Mobile Broadband Module, a wireless wide area network (WWAN) device
Bluetooth device
For more information on wireless technology and connecting to a wireless network, refer to the HP Notebook Reference Guide and information and Web site links provided in Help and Support.

Connecting to an existing WLAN

1. Turn on the computer.
2. Be sure that the WLAN device is on.
3. Click the network icon in the notification area, at the far right of the taskbar.
4. Select a network to connect to.
5. Click Connect.
6. If required, enter the security key.

Setting up a new WLAN network

Required equipment:
A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an
Internet service provider (ISP)
A wireless router (purchased separately) (2)
Your new wireless computer (3)
NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type of
modem you have.
The illustration shows an example of a completed WLAN network installation that is connected to the Internet. As your network grows, additional wireless and wired computers can be connected to the network to access the Internet.
Connecting to a wireless network 19
Configuring a wireless router
For help in setting up a WLAN, refer to the information provided by your router manufacturer or your ISP.
The Windows operating system also provides tools to help you set up a new wireless network. To use the Windows tools to set up your network, select Start > Control Panel > Network and Internet > Network and Sharing Center > Set up a new connection or network > Set up a new network. Then follow the on-screen instructions.
NOTE: It is recommended that you initially connect your new wireless computer to the router by using
the network cable provided with the router. When the computer successfully connects to the Internet, you can disconnect the cable, and then access the Internet through your wireless network.
Protecting your WLAN
When you set up a WLAN or access an existing WLAN, always turn on security features to protect your network from unauthorized access.
For information on protecting your WLAN, refer to the HP Notebook Reference Guide.
20 Chapter 4 Networking

5 Keyboard and pointing devices

Using the keyboard

Using pointing devices
Using the keyboard

Identifying the hotkey

A hotkey is a combination of the fn key (1) and the esc key (2).
Hotkey Description
fn+esc Displays information about system hardware components and the system BIOS version number.

Identifying the action keys

Action keys, located at the top of the keyboard, execute specifically assigned functions.
Press a key to activate its assigned function.
NOTE: Depending on the program you are using, pressing fn and one of the action keys will open a
specific shortcut menu within that program.
Using the keyboard 21
NOTE: The action key feature is enabled at the factory. You can disable this feature in Setup Utility
and revert back to pressing the fn key and one of the action keys to activate the assigned function.
Action key Description
f1 Opens Help and Support.
Help and Support provides tutorials, answers to questions, and product updates.
f2 Decreases the screen brightness level.
f3 Increases the screen brightness level.
f4 Switches the screen image among display devices connected to the system. For example, if a monitor
is connected to the computer, f4 alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor.
Most external monitors receive video information from the computer using the external VGA video standard. The f4 action key can also alternate images among other devices that are receiving video information from the computer.

Using keypads

f5 Plays the previous track of an audio CD or the previous section of a DVD.
f6 Plays, pauses, or resumes an audio CD or a DVD.
f7 Stops audio or video playback of a CD or a DVD.
f8 Plays the next track of an audio CD or the next section of a DVD.
f9 Decreases speaker volume.
f10 Increases speaker volume.
f11 Mutes or restores speaker sound.
f12 Turns the wireless feature on or off.
NOTE: This key does not establish a wireless connection. To establish a wireless connection, a
wireless network must be set up.
The computer supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad.
22 Chapter 5 Keyboard and pointing devices

Using pointing devices

NOTE: In addition to the pointing devices included with your computer, you can use an external USB
mouse (purchased separately) by connecting it to one of the USB ports on the computer.

Setting pointing device preferences

Use Mouse Properties in Windows® to customize settings for pointing devices, such as button configuration, click speed, and pointer options.
To access Mouse Properties, select Start > Devices and Printers. Then, right-click the device representing your computer, and select Mouse settings.

Using the TouchPad

To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go. Use the TouchPad button like the left and right buttons on an external mouse.
Using pointing devices 23
Navigating
To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go.
24 Chapter 5 Keyboard and pointing devices
Selecting
Use the TouchPad button like the left and right buttons on an external mouse.
Using TouchPad gestures
The TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on the TouchPad at the same time.
To turn the gestures on and off:
1.
Double-click the Synaptics icon then click the Device Settings tab.
2. Select the device, and then click Settings.
3. Select the gesture that you want to turn on or off.
4. Click Apply, and then click OK.
NOTE: The computer also supports additional TouchPad features. To view and turn on these features,
click the Synaptics icon in the notification area, at the far right of the taskbar. Click Pointer Device Properties, and then click the Device Settings tab. Select the device, and then click Settings.
in the notification area, at the far right of the taskbar, and
Using pointing devices 25
Scrolling
Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion.
NOTE: Scrolling speed is controlled by finger speed.
Pinching/Zooming
Pinching allows you to zoom in or out on images or text.
Zoom in by placing two fingers together on the TouchPad, and then moving them apart.
Zoom out by placing two fingers apart on the TouchPad, and then moving them together.
26 Chapter 5 Keyboard and pointing devices
Rotating
Rotating allows you to rotate items such as photos. To rotate, anchor your left forefinger in the TouchPad zone. Move the right forefinger around the anchored finger in a sweeping motion, moving from 12 o’clock to 3 o’clock. To reverse the rotation, move your right forefinger from 3 o’clock to 12 o’clock.
NOTE: Rotating must be done within the TouchPad zone.
NOTE: The factory setting for gesture rotation is Off.
Using pointing devices 27

6 Maintenance

Replacing the battery
Removing or replacing the vanity cover
Replacing the hard drive
Replacing the memory module
Updating programs and drivers
Routine care
28 Chapter 6 Maintenance

Replacing the battery

Inserting the battery

To insert the battery:
1. Save your work and shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Unplug the power cord from the AC outlet.
4. With the display closed, position the computer upside down on a flat surface with the battery bay
toward you.
5. Insert the battery (1) into the battery bay until the battery release latch (2) clicks.
6. Slide the battery locking latch (3) to the right to lock the battery into the battery bay.
Replacing the battery 29

Removing the battery

To remove the battery:
CAUTION: Removing a battery that is the sole power source for the computer can cause loss of
information. To prevent loss of information, save your work and initiate Hibernation or shut down the computer through Windows before removing the battery.
1. Save your work and shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Unplug the power cord from the AC outlet.
4. With the display closed, position the computer upside down on a flat surface with the battery bay
toward you.
5. Slide the battery locking latch (1) inward to unlock the battery.
NOTE: You can identify when the battery locking latch is unlocked by the red icon that appears
in the latch.
6. Slide and hold the battery release latch (2) while removing the battery (3) from the battery bay.
30 Chapter 6 Maintenance

Removing or replacing the vanity cover

CAUTION: To prevent information loss or an unresponsive system:
Save your work and shut down the computer before adding or replacing a memory module or hard drive.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system.

Removing the vanity cover

Remove the vanity cover to access the memory module slot, hard drive, regulatory label, and other components.
To remove the vanity cover:
1. Remove the battery (1) (see
2. Slide the release button (2) inward to release the vanity cover.
3. Lift the back edge (3) of the vanity cover, and then remove it from the computer (4).

Replacing the vanity cover

Removing the battery on page 30).
Replace the vanity cover after accessing the memory module slot, hard drive, regulatory label, and other components.
To replace the vanity cover:
1. Insert the 4 tabs on the front edge of the vanity cover into the 4 slots in the base (1).
2. Rotate the back edge (2) of the vanity cover toward you, and then firmly press it down until it snaps
into place.
Removing or replacing the vanity cover 31
3. Insert the battery (3) (see Inserting the battery on page 29).
32 Chapter 6 Maintenance

Replacing the hard drive

Removing the hard drive

1. Save your work and shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Unplug the power cord from the AC outlet.
4. Remove the battery (see
5. Remove the vanity cover (see
6. Grasp the tab on the hard drive cable connector (1) and pull it up to disconnect the hard drive cable
from the system board.
7. Carefully remove the hard drive cable from the cable routing channel.
8. Remove the 3 hard drive screws (2).
9. Grasp the tab on the hard drive, and lift the hard drive (3) out of the hard drive bay.
Removing the battery on page 30).
Removing the vanity cover on page 31).

Installing a hard drive

1. Grasp the tab on the hard drive, and lower the hard drive into the hard drive bay (1).
2. Replace the 3 hard drive screws (2).
3. Insert the hard drive cable into the cable routing channel.
Replacing the hard drive 33
4. Grasp the tab on the hard drive cable connector (3), and then carefully press the hard drive cable
connector onto the system board until it snaps into place.
5. Replace the vanity cover (see Replacing the vanity cover on page 31).
6. Replace the battery (see
7. Reconnect external power and external devices.
8. Turn on the computer.
Inserting the battery on page 29).

Replacing the memory module

The computer has one memory module slot. The capacity of the computer can be upgraded by replacing the existing memory module in the memory module slot.
WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord
and remove all batteries before installing a memory module.
CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any
procedure, ensure that you are discharged of static electricity by touching a grounded metal object.
To replace a memory module:
1. Remove the battery (see
2. Remove the vanity cover (see
3. Remove the existing memory module:
a. Pull away the retention clips (1) on each side of the memory module.
Removing the battery on page 30).
Removing the vanity cover on page 31).
The memory module tilts up.
34 Chapter 6 Maintenance
b. Grasp the edge of the memory module (2), and then gently pull the memory module out of
the memory module slot.
CAUTION: To prevent damage to the memory module, hold the memory module by the
edges only. Do not touch the components on the memory module.
c. To protect a memory module after removal, place it in an electrostatic-safe container.
4. Insert a new memory module:
CAUTION: To prevent damage to the memory module, hold the memory module by the edges
only. Do not touch the components on the memory module.
a. Align the notched edge (1) of the memory module with the tab in the memory module slot.
b. With the memory module at a 45-degree angle from the surface of the memory module
compartment, press the module (2) into the memory module slot until it is seated.
Replacing the memory module 35
c. Gently press the memory module (3) down, applying pressure to both the left and right edges
of the memory module, until the retention clips snap into place.
CAUTION: To prevent damage to the memory module, be sure that you do not bend the
memory module.
5. Replace the vanity cover (see Replacing the vanity cover on page 31).
6. Replace the battery (see
7. Reconnect external power and external devices.
8. Turn on the computer.
Inserting the battery on page 29).
36 Chapter 6 Maintenance

Updating programs and drivers

HP recommends that you update your programs and drivers on a regular basis with the latest versions.
http://www.hp.com/support to download the latest versions. You can also register to receive
Go to automatic update notifications when they become available.

Routine care

Cleaning the display

CAUTION: To prevent permanent damage to the computer, never spray water, cleaning fluids, or
chemicals on the display.
To remove smudges and lint, frequently clean the display with a soft damp, lint-free cloth. If the screen requires additional cleaning, use premoistened antistatic wipes or an antistatic screen cleaner.

Cleaning the TouchPad and keyboard

Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer.
WARNING! To reduce the risk of electric shock or damage to internal components, do not use a
vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on the keyboard surface.
Clean the keyboard regularly to prevent keys from sticking, and to remove dust, lint, and particles that can become trapped beneath the keys. A can of compressed air with a straw extension can be used to blow air around and under the keys to loosen and remove debris.
Updating programs and drivers 37

7 Backup and recovery

Recovery discs

Performing a system recovery
Backing up your information
Recovery after a system failure is as good as your most recent backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.
Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a computer failure:
Creating a set of recovery discs (Recovery Manager software feature)
Backing up your information
Creating system restore points
Recovering a program or driver
Performing a full system recovery (from the partition or recovery discs)
NOTE: Recovery discs have been included if your computer does not have a partition. Use these
discs to recover your operating system and software. To check for the presence of a recovery partition, click Start, right-click Computer, click Manage, and then click Disk Management. If the partition is present, an HP Recovery drive is listed in the window.
Recovery discs
HP recommends that you create recovery discs to be sure that you can restore your computer to its original factory state if the hard drive fails, or if for any reason you cannot recover using the recovery partition tools. Create these discs after setting up the computer for the first time.
Handle these discs carefully and keep them in a safe place. The software allows the creation of only one set of recovery discs.
NOTE: If your computer does not include an integrated optical drive, you can use an optional external
optical drive (purchased separately) to create recovery discs, or you can purchase recovery discs for your computer from the HP Web site. If you use an external optical drive, it must be connected directly to a USB port on the computer, not to a USB port on an external device, such as a USB hub.
38 Chapter 7 Backup and recovery
Guidelines:
Purchase high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. DVDs and BDs
have a much higher storage capacity than CDs. If you use CDs, up to 20 discs may be required, whereas only a few DVDs or BDs are required.
NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE
(rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.
The computer must be connected to AC power during this process.
Only one set of recovery discs can be created per computer.
Number each disc before inserting it into the optical drive.
If necessary, you can exit the program before you have finished creating the recovery discs. The
next time you open Recovery Manager, you will be prompted to continue the disc creation process.
To create a set of recovery discs:
1. Select Start > All Programs > Recovery Manager > Recovery Disc Creation.
2. Follow the on-screen instructions.

Performing a system recovery

Recovery Manager software allows you to repair or restore the computer to its original factory state. Recovery Manager works from recovery discs or from a dedicated recovery partition (select models only) on the hard drive.
Note the following when performing a system recovery:
You can recover only files that you have previously backed up. HP recommends that you use
HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up the computer.
Windows has its own built-in repair features, such as System Restore. If you have not already tried
these features, try them before using Recovery Manager.
Recovery Manager recovers only software that was preinstalled at the factory. Software not
provided with this computer must be downloaded from the manufacturer's Web site or reinstalled from the disc provided by the manufacturer.

Recovering using the dedicated recovery partition (select models only)

On some models, you can perform a recovery from the partition on the hard drive, accessed by clicking Start or pressing the f11 key. This type of recovery restores the computer to its factory condition without using recovery discs.
Performing a system recovery 39
To restore the computer from the partition, follow these steps:
1. Access Recovery Manager in either of the following ways:
Select Start > All Programs > Recovery Manager > Recovery Manager.
– or –
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen. Then, press f11 while the “F11 (HP Recovery)” message is displayed on the screen.
2. Click System Recovery in the Recovery Manager window.
3. Follow the on-screen instructions.
40 Chapter 7 Backup and recovery

Recovering using the recovery discs

1. If possible, back up all personal files.
2. Insert the first recovery disc into the optical drive on your computer or an optional external optical
drive, and then restart the computer.
3. Follow the on-screen instructions.

Backing up your information

You should back up your computer files on a regular schedule to maintain a current backup. You can back up your information to an optional external hard drive, a network drive, or discs. Back up your system at the following times:
At regularly scheduled times
NOTE: Set reminders to back up your information periodically.
Before the computer is repaired or restored
Before you add or modify hardware or software
Guidelines:
Create system restore points using the Windows System Restore feature, and periodically copy
them to an optical disc or an external hard drive. For more information on using system restore points, refer to
Using system restore points on page 42.
Store personal files in the Documents library and back up this folder periodically.
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings.
The screen shot can be a time-saver if you have to reset your preferences.

Using Windows Backup and Restore

Windows Backup and Restore allows you to back up individual files or back up the entire computer image.
Guidelines:
Be sure that the computer is connected to AC power before you start the backup process.
Allow enough time to complete the backup process. Depending on file sizes, it may take over an
hour.
To create a backup:
1. Select Start > Control Panel > System and Security > Backup and Restore.
2. Follow the on-screen instructions to schedule and create a backup.
NOTE: Windows includes the User Account Control feature to improve the security of the computer.
You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.
Backing up your information 41

Using system restore points

A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes.
NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since
the last restore point.
You also can create additional restore points to provide increased protection for your files and settings.
When to create restore points
Before you add or extensively modify software or hardware
Periodically, whenever the computer is functioning optimally
NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.
Create a system restore point
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System Protection.
3. Click the System Protection tab.
4. Follow the on-screen instructions.
Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps:
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System protection.
3. Click the System Protection tab.
4. Click System Restore.
5. Follow the on-screen instructions.
42 Chapter 7 Backup and recovery

8 Customer support

Contacting customer support

Labels
Contacting customer support
If the information provided in this user guide, in the HP Notebook Reference Guide, or in Help and Support does not address your questions, you can contact HP Customer Support at:
http://www.hp.com/go/contactHP
NOTE: For worldwide support, click Contact HP worldwide on the left side of the page, or go to
http://welcome.hp.com/country/us/en/wwcontact_us.html.
Here you can:
Chat online with an HP technician.
NOTE: When technical support chat is not available in a particular language, it is available in
English.
E-mail HP Customer Support.
Find HP Customer Support worldwide telephone numbers.
Locate an HP service center.
Contacting customer support 43

Labels

The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer:
Serial number label—Provides important information, including the following:
Component
(1)
(2) Serial number (s/n)
(3) Part number/Product number (p/n)
(4) Warranty period
(5) Model description
Product name
Have this information available when you contact technical support. The serial number label is affixed to the bottom of the computer.
Microsoft Certificate of Authenticity—Contains the Windows Product Key. You may need the
Product Key to update or troubleshoot the operating system. This certificate is located under the vanity cover of the computer.
Regulatory label—Provides regulatory information about the computer. The regulatory label is
located under the vanity cover.
Wireless certification label or labels (select models only)—Provide information about optional
wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use. If your computer model includes one or more wireless devices, one or more certification labels are included with your computer. You may need this information when traveling internationally. Wireless certification labels are affixed to the bottom of the computer.
SIM (subscriber identity module) label (select models only)—Provides the ICCID (Integrated Circuit
Card Identifier) of the SIM. This label is located inside the battery bay.
HP Mobile Broadband Module serial number label (select models only)—Provides the serial
number of the HP Mobile Broadband Module. This label is located inside the battery bay.
44 Chapter 8 Customer support

9 Specifications

Input power

Operating environment
Input power
The power information in this section may be helpful if you plan to travel internationally with the computer.
The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer.
The computer can operate on DC power within the following specifications.
Input power Rating
Operating voltage and current 19.5 V dc @ 2.05 A - 40W
NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not
exceeding 240 V rms.
NOTE: The computer operating voltage and current can be found on the system regulatory label under
the vanity cover of the computer.
Input power 45

Operating environment

Factor Metric U.S.
Temperature
Operating (writing to optical disc)
Nonoperating -20°C to 60°C -4°F to 140°F
Relative humidity (noncondensing)
Operating
Nonoperating 5% to 95% 5% to 95%
Maximum altitude (unpressurized)
Operating
Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft
5°C to 35°C 41°F to 95°F
10% to 90% 10% to 90%
-15 m to 3,048 m -50 ft to 10,000 ft
46 Chapter 9 Specifications

Index

A
action keys
adjusting volume 22 audio CD or DVD controls 22 decrease screen
brightness 22 Help and Support 22 identifying 6 increase screen brightness 22 muting speaker sound 22 switching screen image 22 wireless 22
audio-in (microphone) jack,
identifying 9
audio-out (headphone) jack,
identifying 9
B
backing up
customized window, toolbar,
and menu bar settings 41 personal files 41
battery bay 11, 44 battery light 9 battery locking latch,
identifying 11 battery release latch 11 battery, replacing 29 Bluetooth label 44
C
caps lock light, identifying 5 care of the computer 37 Certificate of Authenticity label 44 components
bottom 11 display 10 front 6 left side 9
right side 7 top 4
connector, power 9
D
Digital Media Slot, identifying 7 display image, switching 22 drive light 9 drivers and programs,
updating 37
E
esc key, identifying 6 external monitor, identifying 9
F
f11 40 fn key, identifying 6, 21 full system recovery 38
H
hard drive
installing 33
removing 33 hard drive, replacing 33 headphone (audio-out) jack 9 Help and Support action key 22 hotkeys
description 21
I
input power 45 integrated webcam light,
identifying 10
internal microphone,
identifying 10 Internet connection setup 19 ISP, using 18
J
jacks
audio-in (microphone) 9 audio-out (headphone) 9 RJ-45 (network) 8
K
keyboard hotkeys, identifying 21 keys
action 6 esc 6 fn 6 Windows applications 6 Windows logo 6
L
labels
Bluetooth 44 HP Mobile Broadband
Module 44
Microsoft Certificate of
Authenticity 44 regulatory 44 serial number 44 SIM 44 wireless certification 44 WLAN 44
latch, battery release 11 lights
AC/battery light 9 caps lock 5 drive 9 mute 5 power 7 webcam 10 wireless 5
M
media controls, keys 22
Index 47
memory module
inserting 35 removing 34 replacing 34
microphone (audio-in) jack,
identifying 9
Microsoft Certificate of Authenticity
label 44
mouse, external
setting preferences 23 mute key, identifying 22 mute light, identifying 5
N
network jack, identifying 8
O
operating environment 46 operating system
Microsoft Certificate of
Authenticity label 44
Product Key 44
P
pinching TouchPad gesture 26 pointing devices, setting
preferences 23
ports
external monitor 9
USB 7, 9 power connector, identifying 9 power light, identifying 7 Product Key 44 product name and number,
computer 44
programs and drivers,
updating 37
Q
QuickWeb
configuring the network 16
control icons 14
Home Screen 13
LaunchBar icons 14
notification icons 15
setting up 13
starting 13
starting Windows 17
turn off 17
turn on 17 QuickWeb software 12
R
recovering a program or driver 38 recovering from the dedicated
recovery partition 39
recovering from the recovery
discs 41 recovery discs 38 Recovery Manager 38, 39 recovery partition 38 recovery, system 39 regulatory information
regulatory label 44
wireless certification labels 44 restore points 42 RJ-45 (network) jack,
identifying 8
rotating TouchPad gesture 27
S
screen image, switching 22 scrolling TouchPad gesture 26 security cable slot 8 serial number 44 serial number, computer 44 setup of WLAN 19 SIM slot, identifying 11 slots
Digital Media 7 speakers, identifying 6 supported discs 39 system failure or instability 38 system recovery 39 system restore points 38, 42
T
temperature
specifications 46 TouchPad
button 4
using 23 TouchPad button, identifying 4 TouchPad gestures
pinching 26
rotating 27
scrolling 26
zooming 26 TouchPad zone, identifying 4 traveling with the computer 44
U
USB port, identifying 9
USB ports, identifying 7 using system restore 42
V
vanity cover, replacing 31 vents, identifying 9 volume keys, identifying 22
W
webcam light, identifying 10 webcam, identifying 10 Windows applications key,
identifying 6 Windows logo key, identifying 6 wireless antennas, identifying 10 wireless certification label 44 wireless key, identifying 22 wireless light 5 wireless network (WLAN),
equipment needed 19 wireless network, connecting 19 wireless router, configuring 20 wireless set up 19 WLAN
connecting 19
protecting 20 WLAN antennas, identifying 10 WLAN device 44 WLAN label 44 WWAN antennas, identifying 10
Z
zooming TouchPad gesture 26
48 Index
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