HP COMPAQ C31000 User Manual

Notice

COMPAQ and the Compaq logo Registered in U.S. Patent and Trademark Office. Microsoft and Windows are trademarks of Microsoft Corporation.

All other product names mentioned herein may be trademarks or registered trademarks of their respective companies.

Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.

The information in this publication is subject to change without notice and is provided "AS IS" WITHOUT WARRANTY OF ANY KIND. THE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL COMPAQ BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR OTHER DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION), EVEN IF COMPAQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING SHALL APPLY REGARDLESS OF THE NEGLIGENCE OR OTHER FAULT OF EITHER PARTY AND REGARDLESS OF WHETHER SUCH LIABILITY SOUNDS IN CONTRACT, NEGLIGENCE, TORT, OR ANY OTHER THEORY OF LEGAL LIABILITY, AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

The limited warranties for Compaq products are exclusively set forth in the documentation accompanying such products. Nothing herein should be construed as constituting a further or additional warranty.

Compaq C3-1000 First Edition (August 2000)

Contents

Getting Started 1

Follow the Quick Set Up poster 1

About the Software 1

Installing the Software 3

Component locations 5

Control Panel features 6

Cable and power connections 7

Where to go from here 7

Using the Settings Utility 9

Accessing the Settings Utility 9

Main Settings 10

Print Settings 11

Contents

Copy Settings 11

Scan Settings 13

Printing 17

Loading Paper 17

Printing a Document 18

Changing the Printer Properties 19

Accessing the Control Program 21

Loading specialty papers 22

Contents

•

iii

•

Copying 25

Positioning the document 25

Basic Copying 27

Additional copy settings 28

Scanning 31

Positioning the document 31

Scanning with the Computer 33

Scanning with the scan button 35

Scanning to a folder 35

Scanning to Email 36

Scanning to applications 37

Adjusting scanner settings 37

Maintaining your C3-1000 39

Using the Control Program 39

Installing or replacing print cartridges 40

•

Contents

•

Improving print quality 41

Troubleshooting 47

Printer prints slowly or doesn’t print 47

Paper misfeeds or jams 49

Document prints with mistakes or poor quality 51

Problems with transparencies, photos, or envelopes 53

Error messages 54

Appendix 59

Index

Getting Started

This section will help get you started using your new Compaq C

1000 quickly.

Follow the Quick Set Up poster

First, follow the Quick Set Up poster. This illustrates how to safely unpack your C and install the ink cartridges.

Once you have finished setting it up, you are ready to install the software.

About the Software

Although your Compaq C3 1000 can be used as a stand alone copier, you will get the greatest benefit from your A1500 by connecting it to your computer and installing the included software.

Installing the software will allow you to:

•

Print from your computer

•

Scan images to your computer

1000, connect the cables,

•

Scan documents to email or word processers

•

Adjust the Compaq C3 1000 settings

•

Upload image albums to the internet

•

And more!

Getting Started

•

What’s on the CD

The software is located on the C3 1000 Drivers CD. The CD includes the following software:

Printer driver

The printer driver tells the computer what kind of a printer you are using and controls the various settings, such as print quality and paper type. You define these settings within the printer driver, which then communicates the settings to both the computer and the printer.

Scanner driver

The scanner driver allows you to scan images from any graphics or OCR (Optical Character Recognition) applications program that supports the TWAIN standard; for example,

Compaq C3 1000 utilities

The Compaq utility software allows you to control how you want to use your Compaq C scan.

Kodak Imaging, Microsoft Paint

1000 to print, copy, and

, etc.

•

Chapter 1

•

With the utility software, you can access your printer properties, change your default settings, and set your scanning applications.

Media Browser

Use Media Browser to manage your images. Create image albums, enhance your images, and post your albums to the internet.

ReadIRIS (OCR)

With ReadIRIS, you can scan documents and convert them to text. Load the text files into your favorite word processor for editing.

System requirements

Make sure your computer has the minimum system requirements:

•

486 processor (recommend Pentium 100 or better for optimum performance).

•

Microsoft Windows 98 Second Edition, Windows Millennium, or Windows 2000.

•

32 MB RAM (64 MB RAM or more for optimum performance, and 128 MB or more for scanning large images).

•

40 MB available hard drive space (100 MB for a full installation).

•

Additional minimum of 100 MB free hard drive space recommended for full-color scanning.

•

CD-ROM drive required for software installation.

Getting Started

Note:

The Compaq Limited Warranty excludes the use of the C3 1000 outside of the country of purchase. See your Limited Warranty Statement for more details.

Installing the Software

Before you start, make sure your computer meets or exceeds the system requirements for the drivers and application programs you want to install. See the

System Requirements

To install the Compaq C

1 Turn on your computer and let it complete its start

up into Windows.

2 Plug in the C3 1000 power cable, then connect the

USB cable to the PC.

listed above.

1000 software

Getting Started

•

3 Windows then detects new hardware.

Important:

For proper software installation, you MUST cancel the Add New Hardware wizard!

Windows detects that you have installed the Compaq C3 1000 and asks you for the Driver disk. Select the Cancel button on the above dialog. If you are starting Windows for the first time, Windows asks you to select a printer. Again, select Cancel.

4 Put the C3 1000 Driver CD in the CD-ROM drive. The

installation will start after a short period of time. If the CD does not run automatically, you will need to start

it yourself:

a Click Start > Run. b Type x:\setup.exe

(where x is the drive letter for your CD-ROM drive)

c Click OK.

5 When the C

1000 setup screen appears, follow the on-

screen instructions to complete the software installation.

•

Chapter 1

•

Component locations

Take a moment to become familiar with the main components of your C

# Component Description

1 Control Panel Controls the functions of the C3 1000

2 Scanner cover Covers the scanner glass. Lift or remove to scan.

3 Input tray

latches

Press down on the two latches to open the input tray. Used when adjusting the paper width, loading envelopes, or clearing paper jams.

1000.

Getting Started

4 Input tray Place blank paper into the input tray for printing.

5 Front door Open the front door for access to the ink cartridges or

scanner lock.

6 Exit tray Extend the paper exit tray to support your printed

documents.

Getting Started

•

Control Panel features

The control panel provides you access to many features of

the C

1000:

# Button Description

1 Power Turns the power on or off.

2 Form Feed Use to continue printing after reloading the paper tray

3 Menu Display a menu of the current settings. Press

4 Black Copy Performs a black copy, or switch to the black copy

5 Color Copy Performs a color copy, or switches to the color copy

when it runs out of paper during a print job. Also removes paper if paper does not exit after printing.

repeatedly to cycle through all menus, and the Up/Down buttons to change the settings.

mode from the color copy mode.

mode from the black copy mode.

•

Chapter 1

•

6 Scan Accesses the Scan menu. Use the arrow buttons to

select a scan destination, then press Start.

7 Setup Provides access to the system setup menus. Use the

menu button to cycle through all menus, and the Up/Down buttons to change the settings.

8 Up/Down Use to change the number of copies, or to change the

setting while in a menu.

9 Cancel/No Cancels an operation at any time. Also provides a No

response when answering questions.

10 Start/Yes Starts a copy or scan job. Also provides a Yes

response when answering questions.

Cable and power connections

The USB cable connection and power outlet are located on the rear of the unit:

# Connection Description

1 USB Plug the USB cable into this connector.

2 Power Plug in the C3-1000 power supply cable.

Getting Started

Where to go from here

If you have not installed your ink cartridges, see “Installing or replacing print cartridges” on page 40.

To learn about the C3 1000 Settings Utility software for your computer, see the next chapter “Using the Settings Utility” on page 9.

For information on printing, see “Printing” on page 17.

To learn how to make copies, see “Copying” on page 25, or for scanning, see “Scanning” on page 31.

Getting Started

•

Chapter 1

•

Using the Settings Utility

The C3 1000 Settings Utility allows you to change the default settings of your C make a copy by pressing the Black Copy or Color Copy button, the default copy settings will be used.You can customize copy and scan settings to suit your preferences.

You can always make a temporary change for a specific job (for instance, changing the Contrast while performing a copy). When you are finished with the current job, the C settings you have chosen with the Settings Utility.

1000 will default back to the

Accessing the Settings Utility

There are a number of ways to access the C3 1000 Settings Utility:

•

From the Windows

Start Programs > Compaq C3-1000 >

Compaq C3-1000 Settings Utility.

•

From the system tray, left click on the C3 1000 Monitor icon (shown here on the left):

1000. For instance, if you

Start

menu button, click:

•

Or right click on the C3 1000 Monitor icon, and select C

1000

Settings

from the menu.

Using the Settings Utility

•

Main Settings

The main settings window is the starting point for accessing all of the C

1000 settings. Select one of the buttons to change the default settings for the corresponding feature (Black Copy for black copy settings, Scan for scan settings, and so on).

You can make changes to your C your C

1000 is not connected to your computer. Any

changes will be sent to the C

1000 settings even when

1000 the next time it is

connected.

•

IMPORTANT:

Chapter 2

Your settings changes are sent to the C3 1000 after you press the

button, the

button, or the

[x]

close button.

Print Settings

Select the

button from the main settings window to access the Print Settings. The Print Settings gives you access to the

Properties

Control Program

and the

Printer

For more information on using the Control Program and Printer Properties, see “Printing” on page 17.

Using the Settings Utility

Copy Settings

Copy Type

The Copy Settings window controls how the C3 1000 makes copies.

By default, the C3 1000 makes normal resolution black and white copies. You can change the default copy type to three different black settings and three different color settings. Choose the type of copy you expect to usually make.

Using the Settings Utility

•

Copy Quality

Select a default quality for Black copies, and a default quality for Color copies. Use a lower quality setting for fast copies and less ink usage.

Copy Contrast

The Copy Contrast setting controls the lightness or darkness of the copy. You can select a default contrast for Black copies and one for Color copies.

Paper Type

The paper type makes a big difference, especially when making color copies. Select the default paper type used when you make black copies, and the paper type you normally use for color copies.

Default Mode

When the C3 1000 is powered on, or has been inactive for a period of time, it will return to the defaults you select above. You can also select which copy mode you use the most often.

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Chapter 2

•

Defaults

Scan Settings

To reset all of the copy settings to the C3 1000 defaults, press this button.

Using the Settings Utility

The Scan Settings window controls the scan type and contrast and the Scan To list.

Scan To Menu

When you press the Scan button on the C3 1000, a Scan To menu appears on the LCD display panel. The first two menu entries are

User Folder

and

. You can add up to six (6) additional menu options for your favorite applications.

Scan To User Folder

The first menu entry is always the User Folder is where your scanned pictures are stored after you scan them. Once scanned, they will be given the filename of

Month-Day-###.ext

file you scan on August 5th will be named

002.JPG

(if you scanned a JPEG file).

User Folder

. The second

Aug-05-

Using the Settings Utility

. The

•

By default, the User Folder is set to usually located in your

My Documents

My Pictures

folder. You can

, which is

change this to any folder you wish. Type in the new folder name, or press the

[…]

button to browse for an existing

folder.

Images can be stored in one of three popular file types (Windows bitmap BMP, TIFF, or JPEG), or one of two text formats (ASCII Text TXT, or Rich Text Format RTF). Select a file type that is compatible with your application.

Scan To Email

The second Scan To menu entry is always to email, you must have an internet account and connection, a valid email address, and an email program that supports MAPI (such as

Express

Eudora

, etc).

Microsoft Outlook, Outlook

. To scan

•

Chapter 2

•

Note:

By default, the text

TXT

file format is used for Emails. Your documents will be scanned, converted by ReadIRIS, and then placed into the body of your email message.

You can select a different default file type, such as JPG or TIF. Your scanned files will be attached to the email message.

Once scanned, your email program will be run. You can then select recipients from your email address book, add a subject, and type a message.

Be sure and read over any scanned text to verify its accuracy.

Scan To Applications

Once an image is scanned, the C3 1000 can launch your favorite image processing applications. You can define up to six (6) additional Scan To applications, numbered 3 to 8.

Scan To Entry

To store an entry, first select the number you wish to assign to that entry. The numbers do not have to be sequential. Pick numbers that are meaningful to you.

Display Name

Once you've chosen a number, give the entry a name. This name can be up to 16 characters, and will be displayed on the C

1000 LCD panel.

Application

Type the path of the application program you want to use to edit or view the scanned image. To browse for a program, click on the

[…]

browse button.

File Type

Select a file type that is compatible with the program. For graphics programs, choose one of the graphics file formats (BMP, TIFF, or JPG). For text or word processing programs, choose TXT or RTF.

Using the Settings Utility

Note:

ReadIRIS must be installed to convert your scanned files into the text (TXT) or word processing (RTF) formats. ReadIRIS is normally installed as part of the C software installation.

1000

Clearing an Entry

To clear an entry of all information, first select the entry number you wish to clear and then press the Clear button.

Scan Type

By default, the C3 1000 performs normal resolution color scans. You can change the default scan type to three different black settings and three different color settings. Choose the type of scan you expect to usually make.

Using the Settings Utility

•

Scan Contrast

The contrast setting controls the lightness or darkness of the scan. Use the contrast to lighten or darken your scans if needed.

Defaults

To reset all of the scan settings to the C3 1000 defaults, press this button.

•

Chapter 2

•

Printing

Loading Paper

Printing

This chapter provides some basic steps for printing a document. The exact steps for printing may vary from one software program to another. Refer to your software application's user manual for detailed printing steps.

First, you will need to load some paper for printing.

1 Place up to 100 sheets of paper

thickness) with the print side facing you.

2 If this is the first time you have loaded paper into the

printer, or you have changed paper sizes, you will need to adjust the paper guide. To adjust the guide:

a Press down on the two input tray latches, and

lower the input tray.

against the right side of the input tray,

(depending on

Printing

•

+ 47 hidden pages