HP Compaq Business Notebook nx5000
Series
Compaq Presario V1000 Notebook PC
Document Part Number: 349052-002
June 2006
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.
Microsoft and Windows are U.S. registered trademarks of Microsoft
Corporation. Intel, Pentium, and Celeron are trademarks or registered
trademarks of Intel Corporation or its subsidiaries in the United States and
other countries. SD Logo is a trademark of its proprietor. Bluetooth is a
trademark owned by its proprietor and used by Hewlett-Packard Company
under license. Adobe and Acrobat are trademarks of Adobe Systems
Incorporated.
The information contained herein is subject to change without notice. HP
shall not be liable for technical or editorial errors or omissions contained
herein.
Maintenance and Service Guide
HP Compaq Business Notebook nx5000 Series
Compaq Presario V1000 notebook PC
Second Edition: June 2006
First Edition: April 2004
Document Part Number: 349052-002
The HP Compaq Business Notebook nx5000 Series and the
Compaq Presario V1000 notebook PC offer advanced modularity,
an Intel® Pentium® M or an Intel Celeron® M processor with
64-bit architecture, an Intel Extreme Graphics 2 graphics
controller with up to 64 MB of shared video memory, and
extensive multimedia support.
HP Compaq Business Notebook nx5000 Series (Compaq Presario
V1000 notebook PC appearance varies slightly).
Maintenance and Service Guide1–1
Product Description
1.1Models
Notebook models are shown in Table 1-1, Table 1-2, and
Table 1-3.
Table 1 -1
HP Compaq Business Notebook nx5000
and Compaq Presario V1000 notebook PC
Model Naming Conventions
Key
CnxUP170X560yCi10hXXXXXX-XXX
1234 5 6 7 8 91011
KeyDescriptionOptions
1Brand/Series
designator
2Graphics memoryU = Shared memory architecture
3Processor typeP = Intel Pentium M
4Processor speed170 = 1.70 GHz
5Display type/
size/resolution
6Hard drive size60 = 60 GB
7Optical drive
designator
C = HP Compaq
P = Presario
C = Intel Mobile Celeron
160 = 1.60 GHz
150 = 1.50 GHz
X = XGA
Y = SXGA+WVA
40 = 40 GB
Y = 24x DVD+RW/R
and CD-RW Combo
Drive
C = 24x CD-ROM Drive
nx5000 (all models)
V10xx
140 = 1.40 GHz
130 = 1.30 GHz
120 = 1.20 GHz
5 = 15.0-inch
4 = 14.1-inch
30 = 30 GB
W = 24x DVD/CD-RW
Combo Drive
D = 8x/24x DVD-ROM
Drive
1–2Maintenance and Service Guide
Product Description
Table 1 -1
HP Compaq Business Notebook nx5000
and Compaq Presario V1000 notebook PC
Model Naming Conventions
Key
CnxUP170X560yCi10hXXXXXX-XXX
1234 5 6 7 8 91011
KeyDescriptionOptions
(Continued)
8Integrated
communication/
wireless device
9RAM12 = 128-MB
10Operating systemP = Microsoft® Windows® XP
11SKU#
M = Modem
C = Combination
modem + FE NIC
N = None
25 = 256-MB
Professional
H = Microsoft Windows XP
Home
2 = Microsoft Windows 2000
L = Linux
F = FreeDOS
b = 802.11b
d = 802.11a/b/g
g = 802.11b/g
i = 802.11b +
Bluetooth®
j = 802.11b/g +
Bluetooth
m = 802.11a/b/g +
Bluetooth
N = None
51 = 512-MB
10 = 1,024-MB
a = 1-year
warranty on
parts and labor
g= 4-year
warranty on
parts and labor
S = Special
Maintenance and Service Guide1–3
Product Description
Tabl e 1-2
HP Compaq Business Notebook nx5000 Models
All HP Compaq Business Notebook nx5000 models feature:
■ TouchPad pointing device
■ Video memory
■ 8- or 6-cell lithium ion (Li-Ion) battery pack
■ 1- or 3-year warranty on parts and labor, varying by model
Cnx5000P140X530WMd25PaS
United StatesPD973US ABA
Cnx5000UC120X430CCb25H
TaiwanDY824PA AB0
Cnx5000UC120X430CCN252
JapanPB690PA ABJ
Cnx5000UC120X430CCN25H
JapanPB328PA ABJ
Cnx5000UC120X430CCN25P
JapanPB688PA ABJ
Cnx5000UC120X430DCb25H
TaiwanDY825PA AB0
Cnx5000UC120X430DCb25P
TaiwanDY826PA AB0
Cnx5000UC120X430WCb25P
JapanPC993PA ABJ
Cnx5000UC120X430WCN25P
JapanPB691PA ABJ
Cnx5000UC120X440CCb51H
Asia PacificPC981PA UUF
1–4Maintenance and Service Guide
Product Description
Tabl e 1-2
HP Compaq Business Notebook nx5000 Models
All HP Compaq Business Notebook nx5000 models feature:
■ TouchPad pointing device
■ Video memory
■ 8- or 6-cell lithium ion (Li-Ion) battery pack
■ 1- or 3-year warranty on parts and labor, varying by model
Cnx5000UC120X440CCN25P
JapanPB689PA ABJ
Cnx5000UC120X440WCb51H
AustraliaDX925P ABG
Cnx5000UC120X530CCN25P
BrazilPA502A AC4
Cnx5000UC120X530DCb25P
French Canada
Latin America
DH946U ABC
DH946U ABM
United StatesDH946U ABA
(Continued)
Cnx5000UC120X540WCb51H
AustraliaPB324PA ABG
Cnx5000UC130X430CCg25P
United StatesDV110U ABA
Cnx5000UC130X430CCg25PgS
United StatesPE804UC ABA
Cnx5000UC130X440DCN25P
AustraliaPE734PA ABG
Cnx5000UC130X440NCg25P
United StatesDV137U ABA
Cnx5000UC130X540WCb25P
AustraliaPE735PA ABG
Maintenance and Service Guide1–5
Product Description
Tabl e 1-2
HP Compaq Business Notebook nx5000 Models
All HP Compaq Business Notebook nx5000 models feature:
■ TouchPad pointing device
■ Video memory
■ 8- or 6-cell lithium ion (Li-Ion) battery pack
■ 1- or 3-year warranty on parts and labor, varying by model
Cnx5000UC130X540WCb51H
AustraliaPB707PA ABG
Cnx5000UC130X540WCN51P
BrazilPA498A AC4
Cnx5000UP140X430CCb12LS
ThailandPC529PC AKL
Cnx5000UP140X430CCb25H
Asia PacificDY819PA UUFTaiwanDY827PA AB0
Cnx5000UP140X430CCb25P
(Continued)
Asia Pacific
Hong Kong
Cnx5000UP140X430DCb25F
United StatesPE776AA ABA
Cnx5000UP140X430DCb25H
Asia PacificDY822PA UUFTaiwanDY828PA AB0
Cnx5000UP140X430DCb25P
Asia Pacific
French Canada
Latin America
Cnx5000UP140X430WCb25PS
ThailandPA094PC AKL
1–6Maintenance and Service Guide
DX905P UUF
DV616P AB5
DX373P UUF
DW804AA ABC
DW804AA ABM
TaiwanDY830PA AB0
Ta i wa n
United States
DW804AA AB0
DW804AA ABA
Product Description
Tabl e 1-2
HP Compaq Business Notebook nx5000 Models
All HP Compaq Business Notebook nx5000 models feature:
■ TouchPad pointing device
■ Video memory
■ 8- or 6-cell lithium ion (Li-Ion) battery pack
■ 1- or 3-year warranty on parts and labor, varying by model
Cnx5000UP140X440CCb25P
ThailandPA621PA AKL
Cnx5000UP140X440DCb25H
TaiwanDY833PA AB0
Cnx5000UP140X440DCb25P
(Continued)
People’s Republic of
China
Cnx5000UP140X440WCb25H
TaiwanDY835PA AB0
Cnx5000UP140X440WCb25LS
ThailandPC530PC AKL
Cnx5000UP140X440WCb25P
Asia Pacific
Hong Kong
Cnx5000UP140X460WCb51P
ThailandPB703PA AKL
Cnx5000UP140X530CCb25H
Asia PacificDY820PA UUF
DV836P AB2TaiwanDY872PA AB0
and
DY837PA AB0
PA244PA UUF
DV617P AB5
and
PB702PA AKL
People’s Republic
of China
Ta i wa n
DV837P AB2
DY839PA AB0
Maintenance and Service Guide1–7
Product Description
Tabl e 1-2
HP Compaq Business Notebook nx5000 Models
All HP Compaq Business Notebook nx5000 models feature:
■ TouchPad pointing device
■ Video memory
■ 8- or 6-cell lithium ion (Li-Ion) battery pack
■ 1- or 3-year warranty on parts and labor, varying by model
Cnx5000UP140X530CCb25P
(Continued)
Asia Pacific
Brazil
Latin America
Cnx5000UP140X530CCN252
JapanDV834P ABJ
Cnx5000UP140X530CCN25P
JapanDV625P ABJ
Cnx5000UP140X530DCb25H
Asia PacificDY821PA UUFTaiwanDY829PA AB0
Cnx5000UP140X530DCb25P
Asia Pacific
Latin America
DZ512PA UUF
PB451A AC4
PA501A ABM
DZ513PA UUF
PA500A ABM
Ta i wa n
United States
Ta i wa n
United States
DY831PA AB0
PA501A ABA
DY832PA AB0
PA500A ABA
1–8Maintenance and Service Guide
Product Description
Tabl e 1-2
HP Compaq Business Notebook nx5000 Models
All HP Compaq Business Notebook nx5000 models feature:
■ TouchPad pointing device
■ Video memory
■ 8- or 6-cell lithium ion (Li-Ion) battery pack
■ 1- or 3-year warranty on parts and labor, varying by model
Cnx5000UP140X530WCb25H
(Continued)
Belgium
Czech Republic
Denmark
Europe International
France
Greece/Polish/
English
Germany
Hungary
Iceland
Israel
Italy
Cnx5000UP140X530WCb25P
Belgium
Czech Republic
Denmark
Europe International
France
Greece/Polish/
All HP Compaq Business Notebook nx5000 models feature:
■ TouchPad pointing device
■ Video memory
■ 8- or 6-cell lithium ion (Li-Ion) battery pack
■ 1- or 3-year warranty on parts and labor, varying by model
Cnx5000UP150X540WCg51P
United StatesPD365L ABA
Cnx5000UP150X540WCi25PS
AustraliaPE784PC ABG
(Continued)
Maintenance and Service Guide1–17
Product Description
Tabl e 1-2
HP Compaq Business Notebook nx5000 Models
All HP Compaq Business Notebook nx5000 models feature:
■ TouchPad pointing device
■ Video memory
■ 8- or 6-cell lithium ion (Li-Ion) battery pack
■ 1- or 3-year warranty on parts and labor, varying by model
Cnx5000UP150x540WCi51P
(Continued)
Belgium
Czech Republic
Denmark
Europe International
France
Greece/Polish/
English
Germany
Hungary
Iceland
Israel
Italy
The Netherlands
DU305T UUG
and
DU305A UUG
DU305A AKB
DU305A ABY
DU305A ABB
DU305T ABF
and
DU305A ABF
DU305T B1A
and
DU305A B1A
DU305T ABD
and
DU305A ABD
DU305A AKC
DU305A A2M
DU305A ABT
DU305T ABZ
and
DU305A ABZ
DU305T ABH
and
DU305A ABH
Norway
Poland
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Tu r ke y
United Kingdom
DU305T ABN
and
DU305A ABN
DU305A AKD
DU305A AB9
DU305T ACB
and
DU305A ACB
DU305A ABV
DU305A AKN
DU305T ABE
and
DU305A ABE
DU305T AK8
and
DU305A AK8
DU305T UUZ
and
DU305A UUZ
DU305A AB8
DU305T ABU
and
DU305A ABU
Cnx5000UP150X540WCj25H
Hong KongPB722PA AB5
1–18Maintenance and Service Guide
Product Description
Tabl e 1-2
HP Compaq Business Notebook nx5000 Models
All HP Compaq Business Notebook nx5000 models feature:
■ TouchPad pointing device
■ Video memory
■ 8- or 6-cell lithium ion (Li-Ion) battery pack
■ 1- or 3-year warranty on parts and labor, varying by model
Cnx5000UP150X560WCb25P
(Continued)
People’s Republic of
China
Cnx5000UP150x560WCb51P
Asia PacificDZ496PA UUF
Cnx5000UP150X560WCi51P
Asia PacificPC980PA UUF
Cnx5000UP150x560YCb51P
Australia/New
Zealand
Cnx5000UP150Y530WCN51P
JapanPD680PA ABJ
Cnx5000UP150Y540DCN51P
KoreaPB743PA AB1
Cnx5000UP150Y540NCi51P
GermanyDU344A ABD
Cnx5000UP150Y540WCb25P
KoreaDV839P AB1
Cnx5000UP150Y540WCi25H
PC987PA AB2
DV615P ABG
Hong KongDV619P AB5
Maintenance and Service Guide1–19
Product Description
Tabl e 1-2
HP Compaq Business Notebook nx5000 Models
All HP Compaq Business Notebook nx5000 models feature:
■ TouchPad pointing device
■ Video memory
■ 8- or 6-cell lithium ion (Li-Ion) battery pack
■ 1- or 3-year warranty on parts and labor, varying by model
Cnx5000UP150Y560WCb51H
KoreaPC969PA AB1
Cnx5000UP150Y560WCd10H
KoreaPC967PA AB1
Cnx5000UP160X440CCi51H
PolandDU407S AKD
Cnx5000UP160X440DCb25H
Latin AmericaPA503A ABMUnited StatesPA503A ABA
Cnx5000UP160X440DCb25P
(Continued)
People’s Republic of
China
Cnx5000UP160X540DCN51H
United StatesDV149US ABA
Cnx5000UP160X540WCb51P
Asia PacificDX375P UUFThailandDY871PA AKL
Cnx5000UP160X540WCg25P
Asia Pacific
Hong Kong
1–20Maintenance and Service Guide
PD666PA AB2
PE892PA UUF
PB723PA AB5
ThailandPE760PA AKL
Product Description
Tabl e 1-2
HP Compaq Business Notebook nx5000 Models
All HP Compaq Business Notebook nx5000 models feature:
■ TouchPad pointing device
■ Video memory
■ 8- or 6-cell lithium ion (Li-Ion) battery pack
■ 1- or 3-year warranty on parts and labor, varying by model
Cnx5000UP160X540WCj51P
(Continued)
Belgium
Denmark
Europe International
France
Germany
Greece/Polish/
English
Hungary
Iceland
Italy
Netherlands
DU399T UUG
and
DU399A UUG
DU399A ABY
DU399A ABB
DU399T ABF
and
DU399A ABF
DU399T ABD
and
DU399T AB8
and
DU399A ABD
DU399A B1A
DU399A AKC
DU399A A2M
DU399T ABZ
and
DU399A ABZ
DU399T ABH
and
DU399A ABH
Norway
Poland
Portugal
Russian
Saudi Arabia
Slovenia
South Africa
Spain
Sweden/Finland
Switzerland
United Kingdom
DU399T ABN
and
DU399A ABN
DU399A AKD
DU399A AB9
DU399T ACB
and
DU399A ACB
DU399A ABV
DU399A AKN
DU399A ACQ
DU399T ABE
and
DU399A ABE
DU399T AK8
and
DU399A AK8
DU399T UUZ
and
DU399A UUZ
DU399T ABU
and
DU399A ABU
Cnx5000UP160X540WCm51P
Latin AmericaPA495A ABMUnited StatesPA495A ABA
Maintenance and Service Guide1–21
Product Description
Tabl e 1-2
HP Compaq Business Notebook nx5000 Models
All HP Compaq Business Notebook nx5000 models feature:
■ TouchPad pointing device
■ Video memory
■ 8- or 6-cell lithium ion (Li-Ion) battery pack
■ 1- or 3-year warranty on parts and labor, varying by model
Cnx5000UP160X540WCN25P
United StatesDV142US ABA
Cnx5000UP160X540WCN51P
United StatesPF001US ABA
(Continued)
1–22Maintenance and Service Guide
Product Description
Tabl e 1-2
HP Compaq Business Notebook nx5000 Models
All HP Compaq Business Notebook nx5000 models feature:
■ TouchPad pointing device
■ Video memory
■ 8- or 6-cell lithium ion (Li-Ion) battery pack
■ 1- or 3-year warranty on parts and labor, varying by model
Cnx5000UP160X540YCg51H
(Continued)
Belgium
Denmark
Europe International
France
Germany
Greece/Polish/
English
Hungary
Iceland
Italy
Netherlands
DU398A UUG
and
DU398T UUG
DU398A ABY
DU398A ABB
DU398T ABF
and
DU398A ABF
DU398T ABD
and
DU398A ABD
DU398A B1A
DU398A AKC
DU398A A2M
DU398T ABZ
and
DU398A ABZ
DU398T ABH
and
DU398A ABH
Norway
Poland
Portugal
Russian
Saudi Arabia
Slovenia
South Africa
Spain
Sweden/Finland
Switzerland
United Kingdom
DU398T ABN
and
DU398A ABN
DU398A AKD
DU398A AB9
DU398T ACB
and
DU398A ACB
DU398A ABV
DU398A AKN
DU398A ACQ
DU398T ABE
and
DU398A ABE
DU398T AK8
and
DU398A AK8
DU398T UUZ
and
DU398A UUZ
DU398T ABU
and
DU398A ABU
Cnx5000UP160X560WCb25H
KoreaDV842P AB1
Maintenance and Service Guide1–23
Product Description
Tabl e 1-2
HP Compaq Business Notebook nx5000 Models
All HP Compaq Business Notebook nx5000 models feature:
■ TouchPad pointing device
■ Video memory
■ 8- or 6-cell lithium ion (Li-Ion) battery pack
■ 1- or 3-year warranty on parts and labor, varying by model
Cnx5000UP160X560WCb25P
ThailandDV880P AKL
Cnx5000UP160X560YCb51P
BrazilPB453A AC4
Cnx5000UP160X560YCi51H
(Continued)
Belgium
Czech Republic
Denmark
Europe International
France
Greece/Polish/