HP Compaq Business Notebook nx7000
Compaq Presario Widescreen Notebook PC X1000
Document Part Number: 325388-001
July 2003
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts, troubleshooting notebook problems, and performing
notebook disassembly procedures.
Microsoft and Windows are trademarks of Microsoft Corporation in the
U.S. and/or other countries. Intel, Pentium, and SpeedStep are trademarks
of Intel Corporation in the U.S. and/or other countries. SD Logo is a
trademark.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
First Edition July 2003
Document Part Number: 325388-001
The HP Compaq Business Notebook nx7000 and
Compaq Presario Widescreen Notebook PC X1000 offer
advanced modularity, Intel Mobile Pentium-M processors with
64-bit architecture, industry-leading ATI Mobility Radeon
Accelerated Graphics Port (AGP) implementation, and extensive
multimedia support.
HP Compaq Business Notebook nx7000 and
Compaq Presario Widescreen Notebook PC X1000
Maintenance and Service Guide1–1
Product Description
1.1Models
Notebook models are shown in Tables 1-1 through 1-3.
Table 1-1
HP Compaq nx7000 and Compaq Presario X1000 Model
Naming Conventions
Key
CP160Y580YCi10PXXXXXX-XXX
123456789 10
KeyDescriptionOptions
1Brand/Series
designator
2Processor typeP = Intel Pentium-M
3Processor speed160 = 1.6 GHz
4Display type/
size/resolution
5Hard drive size80 = 80 GB
6Optical drive
designator
7Integrated
communication/
wireless device
8RAM10 = 1024 MB
9Operating systemH = Windows XP
C = HP Compaq
nx7000
150 = 1.5 GHz
Z = wide UXGA
(1920 × 1200)
Y = wide SXGA+
(1680 × 1050)
W = wide XGA
(1280 × 800)
60 = 60 GB
C = CD-ROM
D = DVD-ROM
Y = DVD-RW
C = combination LAN/modem
b = 802.11b
i = 802.11b + Bluethumb
51 = 512 MB
Home
P = Compaq
Presario X1000
140 = 1.4 GHz
130 = 1.3 GHz
5 = 15.4 in
40 = 40 GB
W = DVD-ROM/
CD-RW combo
25 = 256 MB
P = Windows XP Pro
10SKU#
1–2Maintenance and Service Guide
Table 1-2
HP Compaq nx7000 Models
All HP Compaq nx7000 models feature:
■ TouchPad pointing device
■ 8-cell, 4.4 wH lithium ion (Li ion) battery pack
■ 1-year warranty on parts and labor
CP160Y580WCb51P
KoreaDM942A AB5
CP160Y560YCi51P
FranceDG706T ABF
CP160Y560WCb51P
Product Description
Belgium
Czech Republic
Denmark
European
International
Fran ce
Germany
Greece
Hungary
Israel
Italy
The Netherlands
Asia Pacific
Australia/New Zealand
Hong Kong
Japan
CP130W540DCb25P
TaiwanDL841A AB0
CP130W540DCb25P
KoreaDM936A AB5
CP130W540CCb25P
KoreaDM935A AB5
DL840A UUF
DL840A ABG
DL840A AB5
DL839A UUF
DL839A ABG
DL839A AB5
DL839A ABJ
Japan
Korea
Thailand
Japan (English)
Korea
Thailand
DL840A ABJ
DL840A AB1
DL840A AKL
DL839A ACF
DL839A AB1
DL839A AKL
Maintenance and Service Guide1–7
Product Description
Table 1-3
Compaq Presario X1000 Models
All Compaq Presario X1000 models feature:
■ TouchPad pointing device
■ 8-cell, 4.4 wH Li ion battery pack
■ 1-year warranty on parts and labor
X1045P160Y580WCb51H
KoreaDN606A AB1
X1030P160Y560YCb51H
Australia/New ZealandDN591A ABG
X1046P160Y560WCb51H
KoreaDN607A AB1
X1029P160Y560WCb25H
Australia/New ZealandDN600A ABG
X1015P150Y580YCb10H
United StatesDN624A ABA
X1056P150Y560YCb25H
People’s Republic
of China
X1049P150Y560WCb51H
Hong KongDN610A AB5
X1023P150Y560WCb51H
Asia PacificDN584A UUF
X1055P150Y560DCb25H
People’s Republic
of China
X1020P150W560YCb51H
The NetherlandsDM416A ABH
1–8Maintenance and Service Guide
DN617A AB2
DN616A AB2
Table 1-3
Compaq Presario X1000 Models
X1050P150W560YCb51H
Hong KongDN611A AB5
X1044P150W560WCb51H
KoreaDN605A AB1
X1032P150W560WCb51H
Asia PacificDN593A UUF
X1058P150W560WCb25H
KoreaDN619A AB1
X1054P150W560WCb25H
(Continued)
Product Description
People’s Republic
of China
X1010P150W540WCb51H
Denmark
Portugal
X1028P150W540WCb25H
Asia PacificDN589A UUF
X1020P140Y580YCb10P
United StatesDK572A ABA
X1063P140Y560WCb25H
People’s Republic
of China
X1022P140Y560WCb25H
Asia PacificDN583A UUF
X1048P140Y540WCb25H
Hong KongDN609A AB5
X1028P140W580YCb51P
United StatesDL898A ABA
DN615A AB2
DL963A ABY
DL963A AB9
DN623A AB2
Spain
United Kingdom
DL963A ABE
DL963A ABU
Maintenance and Service Guide1–9
Product Description
Table 1-3
Compaq Presario X1000 Models
X1037P140W560WCb51H
ThailandDN598A AKL
X1036P140W560WCb51H
TaiwanDN597A AB0
X1018P140W560WCb51H
United StatesDK574A ABA
X1010P140W560WCb51H
Canada (English)DL857A ABLFrench CanadaDL857A ABC
X1007P140W560WCb51H
Sweden/FinlandDL964A AK8
X1001P140W560WCb51H
United StatesDK575A ABA
X1057P140W560WCb25H
KoreaDN618A AB1
X1043P140W540YCb51H
(Continued)
KoreaDN604A AB1
X1016P140W540YCb51H
FranceDM415A ABFItalyDM415A ABZ
X1062P140W540WCb51H
Asia PacificDN622A UUF
X1012P140W540WCb51H
FranceDL965A ABF
X1052P140W540WCb25H
People’s Republic
of China
1–10Maintenance and Service Guide
DN613A AB2
Table 1-3
Compaq Presario X1000 Models
X1042P140W540WCb25H
KoreaDN603A AB1
X1051P140W540DCb25H
(Continued)
Product Description
People’s Republic
of China
X1021P130Y540DCb25H
Asia PacificDN582A UUF
X1038P130W560WCb51H
ThailandDN599A AKL
X1010P130W560WCb51H
United StatesDK571A ABA
X1035P130W560DCb51H
TaiwanDN596A AB0
X1006P130W540YCb51H
FranceDM933A ABF
X1060P130W540WCb51H
ThailandDN620A AKL
X1012P130W540WCb51H
United StatesDN585A ABA
X1061P130W540WCb25H
Asia PacificDN621A UUF
X1047P130W540WCb25H
Hong KongDN608A AB5
DN612A AB2
X1041P130W540WCb25H
KoreaDN602A AB1
Maintenance and Service Guide1–11
Product Description
Table 1-3
Compaq Presario X1000 Models
X1031P130W540WCb25H
Asia PacificDN592A UUF
X1005P130W540WCb25H
(Continued)
Belgium
Denmark
Fran ce
Italy
Latin America
X1034P130W540DCb25H
TaiwanDN595A AB0
X1033P130W540DCb25H
Asia PacificDN594A UUFThailandDN594A AKL
X1027P130W540DCb25H
Asia Pacific
Australia/New Zealand
X1040P130W540CCb25H
KoreaDN601A AB1
X1026P130W540CCb25H
Asia Pacific
Australia/New Zealand
DL681A UUG
DL681A ABY
DL681A ABF
DL681A ABZ
DL858A ABM
DN588A UUF
DN588A ABG
DN587A UUF
DN587A ABG
The Netherlands
Portugal
Spain
Sweden/Finland
United Kingdom
ThailandDN588A AKL
ThailandDN587A AKL
DL681A ABH
DL681A AB9
DL681A ABE
DL681A AK8
DL681A ABU
1.2Features
■ Intel Mobile Pentium-M 1.6-, 1.5-, 1.4-, or 1.3-GHz
processors with 400-MHz processor side bus and 512-KB L2
cache, varying by notebook model
■ 15.4-inch wide UXGA (1920 × 1200), wide SXGA+
(1680 × 1050), or wide XGA (1280 × 800) TFT display
with over 16.7 million colors, varying by notebook model
1–12Maintenance and Service Guide
Product Description
■ ATI Mobility Radeon graphics with 32- or 64-MB DDR
SDRAM
■ 80-, 60-, or 40-GB high-capacity hard drive, varying by
notebook model
■ 256-MB high-performance Synchronous DRAM (SDRAM),
expandable to 2.0 GB
■ Microsoft Windows XP Home or XP Pro, varying by
notebook model
■ Full-size Windows 98 keyboard
■ TouchPad pointing device with on/off button and dedicated
scroll up/down surface
■ 56-Kbps V.92 modem integrated on the system board
■ Integrated Secure Digital (SD) flash media slot
■ Integrated 10/100 network interface card (NIC)
■ Integrated wireless support for mini PCI 802.11a/b/g and
Bluethumb local area network (LAN) devices
■ Support for one Type II PC Card slot with support for both
32-bit CardBus and 16-bit PC Cards
■ External 65 watt AC adapter with power cord
■ 8-cell Li ion battery pack
■ JBL Pro speakers
■ Support for the following optical drives:
❏ 24X Max DVD/CD-RW combination drive
❏ 8X Max DVD-RW drive
❏ 24X Max CD-ROM drive
Maintenance and Service Guide1–13
Product Description
■ Connectors for:
❏ Microphone
❏ Stereo speaker/headphone
❏ Infrared
❏ DC power
❏ External monitor
❏ S-Video
❏ USB (3)
❏ RJ-45 (network interface card, [NIC])
❏ RJ-11 (modem)
❏ Parallel
❏ 1394 digital
❏ One Type II PC Card slot
❏ Docking
1.3Clearing a Password
If the notebook you are servicing has an unknown password,
follow these steps to clear the password. These steps also
clear CMOS:
1. Prepare the notebook for disassembly (refer to Section 5.3,
“Preparing the Notebook for Disassembly,” for more
information).
2. Remove the real time clock (RTC) battery (refer to
Section 5.7, “RTC Battery”).
3. Wait approximately five minutes.
4. Replace the RTC battery and reassemble the notebook.
5. Connect AC power to the notebook. Do not reinsert the
battery pack at this time.
6. Turn on the notebook.
All passwords and all CMOS settings have been cleared.
1–14Maintenance and Service Guide
1.4Power Management
The notebook comes with power management features that
extend battery operating time and conserve power. The notebook
supports the following power management features:
■ Standby
■ Hibernation
■ Setting customization by the user
■ Hotkeys for setting level of performance
■ Battery calibration
■ Lid switch Standby/resume
■ Power/Standby button
■ Advanced Configuration and Power Management (ACP)
compliance
Product Description
Maintenance and Service Guide1–15
Product Description
1.5External Components
The external components on the front and left side of the
notebook are shown in the following illustration and described
in Table 1-4.
Front and Left Side Components
1–16Maintenance and Service Guide
Product Description
Table 1-4
Front and Left Side Components
ItemComponentFunction
1PC Card slotSupports an optional Type I or Type II 32-bit
(CardBus) or 16-bit PC Card.
2PC Card eject buttonEjects an optional PC Card from the
PC Card slot.
3Optical driveSupports an optical disc.
4SD (Secure Digital)
Card slot
5Microphone jackConnects an optional monaural or stereo
6Audio line-out jackConnects optional headphone or powered
7Display release latchOpens the notebook.
8Wireless device buttonTurns an optional internal wireless device
Supports SD cards and multimedia cards.
microphone.
stereo speakers. Also connects the audio
function of an audio/video device such as a
television or VCR.
on or off.
Maintenance and Service Guide1–17
Product Description
The notebook rear panel and right side components are shown in
the following illustration and described in Table 1-5.
Rear Panel and Right Side Components
Table 1-5
Rear Panel and Right Side Components
ItemComponentFunction
1Infrared portProvides wireless communication between
the notebook and an optional
IrDA-compliant device.
2Power connectorConnects an AC adapter cable.
1–18Maintenance and Service Guide
Product Description
Table 1-5
Rear Panel and Right Side Components
ItemComponentFunction
3Security cable slotAttaches an optional security cable to the
notebook.
4Vents (2)Allow airflow to cool internal components.
Ä
5External monitor
6S-Video jackConnects an optional S-Video device, such
CAUTION: To prevent overheating, use the notebook only on hard
surfaces which cannot obstruct the vents. Do not allow a soft
surface, such as bedding, clothing, or a thick rug, to block airflow.
Connects an optional VGA external monitor
connector
or projector.
as a television, VCR, camcorder, projector,
or video capture card.
(Continued)
7USB connectors (3)Connect optional 2.0-compliant USB
8RJ-45 network jackConnects an Ethernet network cable.
9RJ-11 telephone jackConnects a modem cable.
10Parallel connectorConnects an optional parallel device such
111394 connectorConnects an optional 1394 device such as
devices.
as a printer.
a camcorder or digital camera.
Maintenance and Service Guide1–19
Product Description
The notebook keyboard components are shown in the following
illustration and described in Table 1-6.
Keyboard Components
1–20Maintenance and Service Guide
Table 1-6
Keyboard Components
ItemComponentFunction
Product Description
1F1throughF12 function
keys
2num lk keyEnables numeric lock and the internal
3Internal keypadCan be used like the keys on an external
4Cursor control keysMove the cursor around the screen.
5Applications keyDisplays a shortcut menu for items beneath
6Microsoft logo keyDisplay the Windows Start menu.
7Fn keyExecutes frequently used system functions
Perform system and application tasks.
When combined with the Fn key, the
function keys F1 and F3 through F12 perform
additional tasks as hotkeys.
keypad.
numeric keypad.
the pointer.
when pressed in combination with
another key.
Maintenance and Service Guide1–21
Product Description
The notebook top components are shown in the following
illustration and described in Table 1-7.
Top Components
Table 1-7
Top Components
ItemComponentFunction
1Stereo speakers (2)Produce stereo sound.
2Power buttonWhen the notebook is:
■ Off, press to turn on the notebook.
■ On, briefly press to initiate Hibernation.
■ In Standby, briefly press to resume from
Standby.
■ In Hibernation, briefly press to restore
from Hibernation.
1–22Maintenance and Service Guide
Product Description
Table 1-7
Top Components
ItemComponentFunction
3Caps lock lightOn: Caps lock is on.
4Num lock lightOn: Num lock or the internal keypad is on.
(Continued)
5Display lid switch
■ If the notebook is closed while on, turns
off the display.
■ If the notebook is opened while in
Standby, turns on the notebook
(resumes from Standby).
6Volume buttons (2)Increase or decrease system volume.
7Mute buttonMutes or restores volume.
8TouchPad on/off
button
9TouchPad scroll
zones (2)
10Left and right
TouchPad buttons
11TouchPadMoves the pointer and selects or activates
12TouchPad lightOn: TouchPad is enabled.
Enables/disables the TouchPad.
Scroll upward or downward.
Function like the left and right buttons on an
external mouse.
items on the screen.
Maintenance and Service Guide1–23
Product Description
The external components on the bottom of the notebook are
shown in the following illustration and described in Table 1-8.
Bottom Components
Table 1-8
Bottom Components
ItemComponentFunction
1Fan ventAllow airflow to cool internal
Ä
2RTC battery compartmentContains the RTC battery.
1–24Maintenance and Service Guide
CAUTION: To prevent overheating, do not obstruct vents. Using the
notebook on a soft surface, such as a pillow, blanket, rug, or thick
clothing may block airflow.
components.
Product Description
Table 1-8
Bottom Components
ItemComponentFunction
3Docking connectorConnects the notebook to an
4Mini PCI compartmentContains the mini PCI wireless
5Hard drive bayHolds the internal hard drive.
6Battery bayHolds the battery pack.
(Continued)
optional port replicator.
card.
7Battery pack release latchReleases a battery pack from the
8Memory expansion
compartment
battery bay.
Contains one memory slot for an
optional 128-, 256-, 512-, or
1024-MB memory module.
Maintenance and Service Guide1–25
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