HP COMPAQ A900 User Manual

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ONTENTS

USING THIS GUIDE.................................................1

Text Conventions in This Guide ................................ 1

Special Messages....................................................... 1

Locating Help............................................................. 1

Basic Troubleshooting......................................... 1

Index .................................................................... 1

Service and Support............................................. 1

Getting Additional Help............................................. 2

Application Help.................................................. 2

GETTING STARTED ................................................3

Step 1: Unpack the Box.............................................. 3

Step 2: Choose a Location to Operate the A900......... 5

Step 3: Prepare the A900 for Use............................... 5

Step 4: Install the Document Trays............................ 5

Document Exit Tray............................................. 5

Document Input Tray Extension .......................... 5

Step 5: Connect the Telephone (Line) Cord............... 6

Step 6: Connect the Printer Cable .............................. 6

Step 7: Connect the AC Power Cord .......................... 7

Step 8: Load Paper..................................................... 7

Step 9: Install the Ink Cartridges................................ 8

Installing the Ink Cartridges for

the First Time ....................................................... 8

Installing the Ink Cartridges for

Standalone Operations......................................... 9

COMPAQ A900 SOFTWARE INSTALLATION ..........10

Description of Programs and Drivers....................... 10

Printer Driver..................................................... 10

Compaq A900 Software..................................... 10

Scanner Driver................................................... 10

WinFax Basic Edition........................................ 10

Pagis ScanWorks................................................ 10

System Requirements............................................... 10

Installing the Software for Your Compaq A900....... 10

Installing WinFax Basic Edition ........................ 12

Installing Pagis ScanWorks................................ 13

Configuring WinFax................................................ 16

COMMON PROCEDURES......................................17

Changing Default Settings ....................................... 17

Common Procedures................................................ 17

Setting the Date and Time........................................ 17

Setting the Date and Time from

the Computer...................................................... 17

Setting the Date and Time from the

A900 Control Panel............................................ 17

Printing Reports....................................................... 17

Transmission Report Default Settings................ 17

Transmission and Reception Logs ..................... 18

Speed Dial List................................................... 18

Self Test............................................................. 18

Changing Print Cartridges........................................ 18

Changing Print Cartridges from

the Computer...................................................... 18

Changing Print Cartridges from

the A900 Control Panel...................................... 19

Aligning Print Cartridges..........................................19

Aligning Print Cartridges from

the Computer.......................................................19

Aligning Print Cartridges from

the A900 Control Panel .......................................20

Cleaning Print Cartridges..........................................21

Printing the Cartridge Clean and Nozzle

Test from the Computer......................................21

Printing the Cartridge Clean and Nozzle

Test from the Control Panel................................21

Checking the Clean Nozzle Printout...................21

Wipe the Print Nozzles........................................22

Installing and Using the Optional

Photo Cartridge.........................................................22

Storing an Additional Ink Cartridge....................22

Loading Different Sized Paper..................................23

Setting Paper Size for Standalone Copying and

Faxing from the Computer..................................23

Setting Paper Size for Standalone Copying and

Faxing from the Control Panel............................23

Setting the Paper Size for Computer-assisted

Copying and Printing..........................................23

Printing on envelopes................................................23

Preparing Envelopes for Printing........................23

Loading an Envelope..........................................23

Using the Manual Feed.............................................24

Control Panel Setup Button.......................................25

Compaq A900 Settings Utility..................................26

Changing Settings Overview...............................26

Accessing the Compaq A900 Settings Utility.....26

Print Settings.......................................................26

Fax Settings.........................................................27

Fax From Setup...................................................28

Fax To Setup .......................................................28

WinFax Phonebook Setup...................................29

Speed Dial Setup.................................................29

Advanced Fax Settings........................................29

More Fax Settings...............................................30

Copy Settings......................................................30

Scan Settings.......................................................31

Scan To Application Setup..................................31

COMPAQ A900 CONTROLS AND FEATURES .........32

Control Locations and Functions..............................32

Control Panel ......................................................32

Rear View...........................................................33

Side View............................................................33

COMPAQ A900 CONTROL FORM ..........................34

Overview...................................................................34

Getting Started with Control Form............................34

PRINTING.............................................................37

Printing Overview.....................................................37

Printing a Document...........................................37

Printer Settings....................................................37

Accessing the Compaq A900 Control

Program Window......................................................37

Using the Status Tab...........................................38

Using the Options Tab ........................................38

Using the Cartridge Tab..................................... 39

Using the DOS Printing Tab .............................. 39

Using the About Tab.......................................... 40

Preparing Envelopes for Printing............................. 40

Loading an Envelope..........................................40

FAXING................................................................41

Faxing Overview...................................................... 41

Preparing Documents for Faxing ............................. 41

Loading the Documents........................................... 41

Sending a Fax Using the Control Panel.................... 41

Faxing in Quick Mode....................................... 41

Advanced Faxing Features................................. 42

Speed Dialing..................................................... 43

Redial................................................................. 43

On Hook Dialing (OHD).................................... 43

Confirming Transmission................................... 43

Automatic Redial............................................... 43

Receiving a Fax.................................................. 44

Sending Faxes from the Computer........................... 45

Sending a Fax........................................................... 45

Using WinFax Basic for Faxing ............................... 46

Using the Compaq Control Form to Fax.................. 46

Faxing with the Compaq Control Form.............. 46

COPYING .............................................................47

Copying Overview................................................... 47

Loading the Documents........................................... 47

Loading the Documen t Using the

Copy/Scan Sleeve .............................................. 47

Copying.................................................................... 47

Advanced Copy Features......................................... 48

Copying with the Computer..................................... 49

Copying with the Compaq Control Form................. 49

SCANNING...........................................................50

Scanning Overview.................................................. 50

Loading Documents for Scanning............................ 50

Loading the Documen t Using the

Copy/Scan Sleeve .............................................. 50

Scanning................................................................... 50

Advanced Scanning.................................................. 51

Scanning with the Computer.................................... 52

Scanning with the Compaq Control Form................ 52

MAINTAINING YOUR A900....................................53

Cleaning the Document Scanner.............................. 53

Cleaning the Cartridge Carrier................................. 53

Replacing the Document Separator Pad................... 54

BASIC TROUBLESHOOTING ..................................55

Preparation............................................................... 55

Clearing Document and Paper Jams......................... 55

Document Jams during Copying, Scanning

or Sending Faxes................................................ 55

Paper Jams during Printing, Copying,

or Printing Faxes................................................ 55

Error Messages..........................................................55

Correcting Problems .................................................62

REGULATORY AND SAFETY NOTICES ...................68

Electromagnetic Interference Compliance Notices...68

Modifications......................................................68

Cables..................................................................68

Declaration Of Conformity For Products Marked With

The FCC Logo–United States Only..........................68

Canadian Notice..................................................68

Avis Canadien.....................................................68

Safety........................................................................68

Power Cords..............................................................68

U.S. Regulations Governing the Use

of Modems..........................................................69

Ringer Equivalence Number...............................69

Telephone Consumer Protection Act of 1991 ...........69

Canadian Regulations Governing the Use

of Modems................................................................70

General Precautions for Compaq Products................70

Precautions for Products with Modems, Telecommunications, or Local Area

Network Options.......................................................72

WARRANTY INFORMATION...................................73

What is the warranty for my Comp aq A900

All-In-One? ...............................................................73

What are the terms of this limited warranty?............73

How do I obtain warranty service?............................73

How do I obtain online support?...............................73

What is not covered by this limited warranty?..........73

Limited Warranty Statement for the

United States and Canada..........................................74

Terms of the Warranty..............................................74

Limitation of Remedy...............................................74

APPENDIX A....................................................... A-1

Using the A900 Extension Feature......................... A-1

Sharing a Telephone Line with Other Devices....... A-1

Telephones....................................................... A-1

Answering Machines........................................A-2

Computer Modems (internal or external)......... A-2

DRPD..................................................................... A-2

Connecting and Configuring Equipment................ A-2

Devices and Connections....................................... A-2

Changing the WinFax Active Connection

Device.............................................................. A-3

Setting up WinFax Fax Reception ................... A-3

A. A900 and Telephone (Optional).................. A-3

B. A900 Answering Machine and Telephone .. A-3

C. A900 Computer Modem (Internal or

External) and Telephone.................................. A-4

D. A900, Computer Modem, Answering

Machine, and Telephone .................................. A-4

INDEX

Using This Guide

Text Conventions in This Guide

The examples below identify and explain specially formatted text that is used throughout this guide.

xý The names of your keyboard keys, A900 control

panel buttons, and certain software instructions appear in a bold type. For example,

Cancel.

key. You will be told to

Enter

key. You will be

Enter

Tab, Start, Setup,

xý Some keys must be pressed at the same time to

perform a task. We show this with the key names and the plus (+) symbol; for example,

Ctrl+Home

xý When we discuss hard drives and diskette

drives, the drives are identified by capital letters; for example, drive A.

xý Software is stored in directories on the hard

drive. These directories are called folders. We also show them in capital letters; for example, MY FOLDER.

xý File names are shown in capital letters and italic

type; for example, FILENAME.

xý Sometimes, you will need to type information

and press the “enter” this information.

xý Sometimes, you will need to type information

without pressing the asked to "type" this information.

xý Sometimes you will enter a command into a

text box. This is similar to older operating systems. We show these commands in lower case and bold type; for example, LQVWDOO or

Dã?LQVWDOOï

Home, End

WARNING:

follow directions may result in bodily harm or loss of life.

Text set off in this manner indicates that failure to

Locating Help

Compaq provides you with several resources to help you learn about your Compaq A900. A few of these resources are:

Basic Troubleshooting

The Basic Troubleshooting chapter of this guide shows how to fix many common A900-related issues.

Index

Look for specific topics in the index at the end of this guide. Look for a topic by name, such as "printer" or, try looking for the action word, such as "printing a file."

Service and Support

If you need further technical support, you can contact Compaq using our Internet site, or by telephoning one of our technical support centers. Our web site can be found at

www.compaq.com

and Compaq's Technical Support telephone numbers, by region, can be found in the Limited Warranty Statement located in the rear of this User’s Guide.

IMPORTANT: Be sure you know serial number for your A900 before you call technical support. The serial number is located on the rear of the machine. Write this number below for future use.

Special Messages

The following words and symbols have special meaning in this guide:

Text set off in this manner presents helpful hints for using your computer.

IMPORTANT: Text set off in this manner presents specific instructions, commentary, sidelights, or interesting points of information.

CAUTION:

follow directions could result in equipment damage or loss of information.

Text set off in this manner indicates that failure to

Model and Serial Numbers

Model Number: A900

Serial Number:

Getting Additional Help

If you see green text while using Help, click on the green text for more information.

Application Help

Many software programs or applications have Help files. To access Help for a specific application, you need to be using that program. Click Help on the menu bar, or press the

IMPORTANT: If you are using a program, and you open Help with the Start button, you will get the general Windows Help.

key.

Getting Started

Step 1: Unpack the Box

When you unpack the box containing your Compaq A900 All-In-One, make sure that all of the items listed below are included. If there are any missing or damaged parts, return the All-In-One in its original packaging to the place of purchase.

Box Contents

One Compaq A900 All-In-Oneuse the All-In-One for all of your printing, faxing, copying, and scanning needs.

One document input tray extensionsupports the original document when faxing, copying, or scanning.

One document exit traysupports the original document when faxing, copying, or scanning is complete.

One AC power (electrical) cordplugs into the rear of the All-In-One to supply electrical power.

One telephone cordplugs into the A900 telephone line jack.

Two ink cartridges1 color cartridge and 1 black cartridge.

continued

Box Contents,

continued

Documentationprovides the information required to set up, operate, and maintain the A900. Your documentation also provides important safety information and troubleshooting tips.

CD-ROM(s)contain the software drivers and application software required to operate the A900.

One copy/scan sleevefor faxing, copying, and scanning. Protects photographs to be scanned. Also allows you to scan irregular size paper. (Not shown)

Required Additional Purchases

Printer cableThe Compaq A900 uses a standard, bidirectional, IEEE 1284 Compliant parallel printer cable. This cable is not included with your All-In-One. You may need to purchase this cable separately.

Step 2: Choose a Location to Operate the A900

To help guarantee trouble-free operation of your A900, place it on a flat, stable surface. Leave enough space behind and in front of the A900 to allow for easy paper loading, document removal, and for opening the control panel.

IMPORTANT: Do not place the A900 in direct sunlight, near heat sources or air conditioners, or in dusty or dirty environments.

Step 3: Prepare the A900 for Use

When you take the A900 out the box, note that it has been packaged to protect it during shipping. Before you use the A900, make certain that you check for the following items:

xý Remove all tape. xý Remove all packing materials.

NOTE: For instructions on removing the packing material, see the Compaq A900 All-In-One setup poster.

Document Exit Tray

To install the document exit tray:

Align the latches on the trays with the slots on

the front of the All-In-One.

Slide the tray latches into the appropriate slots

until the latches lock into place.

Step 4: Install the Document Trays

The A900 uses several trays to support your paper documents.

NOTE: The A900 ships with the paper exit tray already installed.

Extending the paper exit tray

Installing the document exit tray

Document Input Tray Extension

To install the document input tray extension:

Align the latches on the tray with the slots on

the top of the All-In-One.

Slide the tray latches into the appropriate slots

until the latches lock into place.

Installing the document input tray extension

NOTE: To support documents before and after printing, faxing, copying, or scanning, extend all four paper trays. The A900 appears as follows:

Connecting the telephone (line) cord

Step 6: Connect the Printer Cable

Extending the paper trays

Step 5: Connect the Telephone (Line) Cord

This section shows you how to connect the telephone (line) cord to the A900. You may also choose to add an extension telephone, answering machine, or computer modem. If you have a single telephone line, this allows you to use your telephone when you are not faxing.

IMPORTANT: This unit does n ot come with an extension telephone or handset. However, any standard telephone may be used. For more information on connecting an extension telephone or other optional equipment to the A900, see Appendix A.

To connect the telephone (line) cord:

Plug one end of the telephone (line) cord into a

standard telephone wall jack 1.

Plug the telephone (line) cord into the socket

marked LINE on the left side of the A900 2.

IMPORTANT: The printer cable does not come standard with your unit. You may have to purchase an IEEE 1284 compliant printer cable separately.

To connect the printer cable:

Turn off the computer before connecting the

printer cable.

Connect one end of the printer cable to the

printer port on the rear of the A900.

Connect the other end of the printer cable to the

parallel printer port on the rear of your computer.

Connecting the printer cable

Step 7: Connect the AC Power Cord

This section shows you how to connect the A900 to the electrical outlet using the AC power cord.

Connect one end of the AC power cord into the

back of the A900.

Connect the other end into a standard AC power

outlet (120V, 60Hz).

CAUTION:

grounded (three-prong) wall outlet. Using an outlet that is not grounded may damage the A900.

Connecting the AC power cord

When the A900 turns on, the LCD panel

displays the following:

Make certain that you plug the cord into a

Verify that the telephone line cord is securely connected into the wall and into the socket of the A900 marked LINE.

Step 8: Load Paper

You can load up to 100 sheets of plain paper into the paper input tray. When paper is not loaded, the A900 emits warning beeps or tones. The LCD panel displays the following message:

IMPORTANT: If you load any paper other than 8 ½” by 11”-sized paper, such as legal-sized paper, into the paper input tray, you must change the default paper size. Change the default paper size in the printer software and on the A900 before printing on that paper. See the Loading Different Sized Paper of the “Common Procedures” chapter for instructions. The software must be installed before the paper size may be set in the printer software.

NOTE: If you want to turn off the A900, unplug the power cord. However, Compaq recommends that you leave the A900 on at all times. The A900 goes into an energy saving mode when not in use.

Press the

button on the A900 Control

Setup

Panel.

Press the

button. The date and time will be

Stop

set by the computer during software installation .

NOTE: If you are using the A900 as a standalone machine, see the Setting Da te and Time section of the “Common Procedures” chapter.

If you have connected the telephone line, press

. You should hear a dial tone. If you hear a

Start

dial tone, you are properly connected . Press

to hang up.

Stop

If you do not hear a dial tone, the following message may appear on the LCD panel:

To load paper into the A900:

Insert the paper into the paper input tray. Make

certain the side you want to print on is facing you. Orient the head of the paper so that the head is facing down.

Inserting paper into the A900

2.ý Align the paper with the paper guide. Squeeze the left paper guide and move it to the right to match the width of the paper.

Aligning the paper guides

Step 9: Install the Ink Cartridges

Installing the Ink Cartridges for the First Time

To install the ink cartridge:

Lift the control panel by grabbing the panel

along the top edge.

Pull the control panel forward.

Lifting the ink cartridge access door

Remove the new ink cartridge from its

packaging. Hold the ink cartridge by the black areas or colored top only.

Carefully remove the tape covering the print

head. Be sure to remove all of the tape. Do not touch the copper area on the bottom of the cartridge.

Insert the bottom of the black ink cartridge into

the right carriage slot 1. Press back until the cartridge locks firmly into place 2.

Lifting the control panel

Lift the ink cartridge access door. The carriage

will automatically center itself.

Installing the printer cartridge

Insert the bottom of the color ink cartridge into

the left carriage slot. Press back until the cartridge locks firmly into place.

If the ink cartridges move loosely in the carriage, they are not locked into place.

NOTE: The carriages are color coded with the ink cartridge to help with their installation.

Close the ink cartridge access door and the

control panel. Press firmly at the top center of the control panel until it snaps closed. The following displays on the LCD panel:

Press

Start

IMPORTANT: Before you use the A900, you should properly align the ink cartridges. This will be done when you install the Compaq A900 so f tware. For standalone use, see the Aligning Print Cartridges section of the “Common Procedures” chap ter.

Installing the Ink Cartridges for Standalone Operations

If you intend to use the A900 as a standalone fax machine or copier, without connecting it to a computer, see Changing Print Cartridges in the “Common Procedures” chapter of this guide.

Compaq A900 Software Installation

This chapter discusses how to install your Compaq A900 Software. You will need to do this after you have set up your A900 and connected it to your computer. The software is located on the A900 Drivers CD. The A900 Drivers CD includes the following software:

zý Printer Driver zý Compaq A900 Software zý WinFax Basic Edition zý Pagis ScanWorks with Text Bridge OCR

IMPORTANT: All software on the A900 Drivers CD must be installed for the A900 to function properly.

Description of Programs and Drivers

Printer Driver

Before you can use any printer with your computer, you must install a printer driver. The printer driver tells the computer what kind of a printer you are using, and controls the various settings, such as prin t quality and paper type. You define these settings within the printer driver, which then communicates the settings to both the computer and the printer.

To use the A900 as your printer, you must install the A900 printer driver on your computer. After installing the printer driver, make sure Compaq A900 is selected as the default printer.

Pagis ScanWorks

With Pagis ScanWorks, you can easily scan documents and photographs into your computer and maintain them as electronic documents. You can also use Pagis ScanWorks to quickly transmit scanned documents by fax or electronic mail, or to print a copy on your printer.

System Requirements

Before you start, make sure you have the minimum computer setup:

zý 486 processor (recommend Pentium 100 or

better for optimum performance)

zý Microsoft Windows 95 or 98 zý 24 MB RAM (32 MB RAM or more for

optimum performance)

zý 125 MB available hard drive space zý Additional 100 MB free hard drive space

recommended for full-color scanning

zý CD-ROM drive required for software

installation

zý Dedicated bi-directional parallel port zý An IEEE 1284 compliant parallel cable

IMPORTANT: The Compaq A90 0 All-In-One is not for use outside of the country purchased.

Compaq A900 Software

The Compaq A900 software allows you to control how you want to use your Compaq A900 to print, fax, copy, and scan.

Scanner Driver

The scanner driver allows you to scan images from any graphics or OCR (Optical Character Recognition) applications program that supports the TWAIN standard (for example, Pagis ScanWorks, MS Imaging, MS Paint.)

For information on how to use the scan options, see the “Scanning” chapter.

WinFax Basic Edition

This fax program allows you to fax and receive documents from your computer.

Installing the Software for Your Compaq A900

Before you start, make sure your computer meets or exceeds the system requirements for the drivers and application programs you want to install. See System Requirements.

IMPORTANT: The Compaq A900 requires a dedicated parallel port. Uninstall any devices that control the parallel port before installing the A900 software. These devices include other printers, scanner software, or other external devices.

To install the Compaq A900 software:

Turn on your computer.

NOTE

plugged in and connected to your computer.

Make sure that the Compaq A900 is

Windows detects new hardware.

Windows detects that you have installed the Compaq A900 and asks you for the Driver disk. Select

. If you are starting Windows for the

Cancel

first time, Windows asks you to select a printer. Again, select

Put the CD in the CD-ROM drive. The

Cancel.

installation will start after a short period of time. If the CD does not run automatically to start the

software installation, click

Start

ÆÆÆÆ

Run

Type x:\setup.exe where x is the drive letter for your CD-ROM drive. Then click

The Welcome screen displays. Click

OK.

Next.

The A900 Software Setup screen displays. Click

Next.

The Compaq Software License Agreement

screen displays. (Not shown) Click

The Install New Cartridge Set screen displays.

to agree.

Yes

Select the type of Cartridge Set that was installed. See the “Getting Started” chapter for instructions on installing the cartridge in the All-In-One.

NOTE:

2QHýEODFNýDQGýRQHýFRORUýFDUWULGJHýDUH

LQFOXGHGýZLWKý\RXUý&RPSDTý$äííï

The Software License Agreement screen

displays. Read the Software License Agreement. Click

Yes.

The Install New Cartridge Instruction screen

10.

displays. Click

The Align Cartridges screen displays and the

11.

New Cartridges Installed.

printer prints an alignment page. Use the printed page to select the number that is most correctly aligned for each alignment type. Use the Up and

arrow buttons to select the numbers. Click

Down

when finished.

Installing WinFax Basic Edition

The Welcome to the WinFax Basic Edition

12.

Setup screen displays. Click WinFax Basic Edition.

The Software License Agreement screen

13.

displays. (Not shown) Read the Software License Agreement. Click

to agree to the terms.

Yes

The User Information screen displays. Type the

14.

information in the fields. Click finished.

NOTE: Use

Tab

and

Shift+Tab

between fields.

to move

to install

when

The Destination Folders screen display s. Click

15.

Next.

The Select Program Folder screen displays.

16.

Type the program folder name or use the default name, then click

Next.

The Start Copying Files screen displays. Click

17.

WinFax Basic Edition installs.

Next.

The File Copy Complete screen displays. (Not

18.

shown) Click

Finish.

Installing Pagis ScanWorks

The Welcome Screen displays. Click

19.

Next.

IMPORTANT: If you do not have a printer already installed on your computer, you may be asked to insert your Windows CD. Do not insert your Windows CD. Click

Next.

The Software License Agreement screen

20.

displays. (Not shown) Click

to continue.

Yes

The Choose Destination Location screen

21.

displays. Click

The Setup Type screen displays. Select

22.

for the setup type, then click

Next.

Typical

The Select Program Folder screen displays.

23.

Type the program folder name or use the default name. Click

The Pagis Send To Directory Setup screen

24.

The installation begins.

Next.

displays. These are programs that scanned images may be sent from within Pagis

ScanWorks.

To shorten the list and select only applications where you plan to send scanned images, click

Select None

Click OK when you are finished.

25.

The Pagis ScanWorks Registration screen

26.

. Then select the applications.

displays. (Not shown) Click

Next.

The first Pagis ScanWorks User Information

27.

screen displays. Type the information in the fields. Click

NOTE

Use

to go to the next screen.

and

Tab

Shift+Tab

to move

between fields.

Type the information on the remaining

28.

information screens. The Thanks Again for Registering screen

29.

displays. (Not shown) Click

Exit.

The Pagis ScanWorks Installation I s Co mplete

30.

screen displays. Select the options on the screen, then click

The Compaq All-In-One Electronic Registration

31.

screen displays. Click The first Compaq All-In-One User Information

32.

Finish.

Next.

screen displays. Type the information in the fields and click

NOTE: Use

Tab

and

when finished.

Shift+Tab

to move

between fields. The second Compaq All-In-One User

33.

Information screen displays. Type the information in the fields and click

when

finished.

NOTE

Use

Tab

and

Shift+Tab

to move

between fields.

The third Compaq All-In-One User Information

34.

screen displays. Select the options on the screen, then click

The Registration Complete screen displays.

35.

Click

OK.

The A900 Software Setup Complete screen

36.

displays. Select

. The registration begins.

Finish

and click

Yes

Finish

to restart

your computer.

NOTE

<RXýPXVWýUHVWDUWý\RXUýFRPSXWHUýIRUýWKH

SULQWHUýWRýZRUNï

Setting your parallel port to ECP mode may increase your scan and copy speed significantly. Refer to your computers user guide for further instructions on how to change the parallel port BIOS setting to ECP mode.

Configuring WinFax

WinFax Basic must be configured before sending and receiving faxes.

When Windows restarts, the WinFax Basic

Edition Setup screen displays. Type the information in the fields. Click finished.

NOTE:

,Iý:LQ)D[ý&RQILJXUDWLRQýGRHVýQRW DXWRPDWLFDOO\ýUXQñýFOLFNýWKHý&RQILJXUHý:LQ)D[ LFRQýRQýWKHýGHVNWRSï

when

The WinFax Testing Modem screen

displays. (Not shown) Click

The Winfax Ready To Configure System Screen

when testing is complete.

displays. (Not shown)

Click Select

to configure the system.

Finish

or No if you want to view the Read

Yes

Me file. The configuration is finished. When the configuration is finished, the Software

License Agreement displays. (Not shown) Click

to agree.

Yes

The Modems and Other Fax Devices Properties

screen displays. Select the Compaq A900 Fax and click

The Ready to Test Modem screen displays.

Click

Next.

Your A900 software installation is now comp lete!

Common Procedures

This section describes the procedures for changing the default settings and performing common functions with your Compaq A900 All-In-One.

Changing Default Settings

xý From the control panel you can change a limited

number of settings. The functions accessible by the control panel include standalone features such as faxing and black and white copying.

xý The computer-based Compaq A900 Settings

Utility provides a simple user interface to change the print, fax, copy, scan, and Compaq Control Form settings.

To access the Compaq A900 Settings utility, click

Start Utility

ÆÆÆÆ

Programs

ÆÆÆÆ

Compaq A900

ÆÆÆÆ

A900 Settings

Common Procedures

This section also describes several common procedures that you will need to perform on the Compaq A900. These procedures include:

xý Setting the date and time xý Printing reports xý Changing print cartridges xý Aligning print cartridges xý Cleaning print cartridges xý Installing and using the photo cartridge xý Loading different-sized paper xý Printing on envelopes xý Using the manual feed

Setting the Date and Time

When the A900 is without power for an extended length of time, you will have to reset the date and time. The LCD panel displays the following:

Setting the Date and Time from the Computer

To change date and time from the computer:

Run the Compaq A900 Settings Utility. Click

ÆÆÆÆ

Start

Programs

Utility

Select the

Click the

Select the check box to Set A900 time to computer

time. Alternately, if this box is not checked, you can enter the date and time.

Click OK to update the time in the A900 display.

See the More Fax Settings section in this chapter.

ÆÆÆÆ

Compaq A900

tab.

Fax

More Fax Settings

ÆÆÆÆ

button.

A900 Settings

Setting the Date and Time from the A900 Control Panel

By default, the computer sets the date and time for the A900. Set the date and time from the A900 control panel when the A900 is used in standalone mode.

To change the date and time from the control panel.

Press the

menu option in the

Enter two digits for the month. For example, enter

01 for January. Note that as you enter valid information, the top line displays the updated date and time.

Enter two digits for the day. For example, enter 07

for the 7

Enter two digits for the year. For example, enter 99

for 1999, or 00 for 2000.

Enter two digits for the hour. For example, enter 02

for 2 PM.

Enter two digits for the minute. For example, enter

45.

Enter 1 for AM or 2 for PM.

You can also use the settings that are correct. Pressing the last valid date entered.

button. (Date and time is the first

Setup

menu.)

Setup

Options

button to step through

Stop

at any time uses

Printing Reports

Set the date and time from the computer using the Compaq A900 Settings Utility or from the A900 control panel.

Transmission Report Default Settings

When you send a fax from the A900, you can choose to:

xý Never print a confirmation report xý Always print a confirmation report xý Print a report if there is an error sending the fax

(default setting)

To make your selection, use the Message Confirm pulldown box in the Fax tab of the Compaq A900 Settings Utility. To access the A900 Settings Utility, click

Start

ÆÆÆÆ

Programs

ÆÆÆÆ

Compaq A900

ÆÆÆÆ

A900 Settings Utility.

From the control panel you can print out a confirmatio n report for the last fax sent.

Press

, then press the

Setup

button. The LCD

panel displays the following:

Self Test

The Self Test Report prints a nozzle test pattern along with some service information that might be asked for during a service call.

To print a report use the following procedure:

Press

Setup.

Press the

button until Print Report is

displayed in the top of the display.

Press the

Press

Options

Start

button to select the Self Test.

to print the self test.

Press

to print the report.

Start

Transmission and Reception Logs

Logs for faxes received or sent by the A900 are stored on the A900 and can be printed out on request or automatically every 40 transactions.

To print a report, use the following procedure:

Press

Press the

Setup.

button until Print Report displays in

the top line of the LCD panel.

Press the

Options

button to select the log you want

to print.

Press the

button to print the report.

Start

NOTE: The logs for the faxes sent or received on th e computer are available from within the WinFax application.

Speed Dial List

The Speed Dial List contains all of the current speed dial names and numbers. To access the Speed Dial List, click

ÆÆÆÆ

Start

Programs

Click the To print a report, use the following procedure:

Press

Press the

Setup.

displayed in the top of the display.

Press the

List.

Press

Start

ÆÆÆÆ

Compaq A900

tab, then select the

Fax

button until Print Report is

Options

button to select the Speed Dial

to print the list.

ÆÆÆÆ

A900 Settings Utility

Speed Dial

button.

Changing Print Cartridges

The system can keep track of the ink level in each of the three cartridge types: black, color, and photo. When you tell the system that a new cartridge has been installed, then the ink level for that cartridge type is set back to fu ll.

If you tell the system that you are installing an old cartridge, the ink level for that cartridge type is not reset. This allows exchanging the black and photo cartridge as required while maintaining the ink level for both. You can also use the old selection when you take a cartridge out for cleaning. For more information, see the Cleaning Print Cartridges section.

Changing Print Cartridges from the Computer

Access the Compaq A900 Printer Control Program

by clicking

A900 Printer Control

or by a double click on the “Q” icon in the system tray.

Select the

In the Cartridge pull-down box, select the cartridge

you want to install or change (black, color, or photo.)

In the Action pull-down box, select the action you

want, such as Install New or Reinstall Old.

Click the

the procedure. The cartridge carriage moves to the load position.

Lift the control panel by pulling toward you on the

edge nearest the

Lift the cartridge access door.

Replace/install the selected cartridge.

Close the cartridge access door.

Close the control panel. Press firmly on the top

10.

center of the control panel until it snaps into place.

On the computer, click

11.

ÆÆÆÆ

Start

Cartridges

Program

tab.

ÆÆÆÆ

Compaq A900

Install/Reinstall Cartridge

Fax, Copy

, or

Scan

Continue

ÆÆÆÆ

button to start

buttons.

If new cartridges were installed, then an alignment

12.

is required and an alignment pattern will automatically print. Go to step 3 of Aligning Print Cartridges from the Computer in the following section.

If old cartridges are installed, then the alignment

13.

procedure is optional.

Changing Print Cartridges from the A900 Control Panel

Each time you open the A900 control panel, the LCD panel prompts you for cartridge maintenance information. If you have not changed the ink or photo cartridges, press

to clear the message. If you have ch anged a

Start

cartridge, use a combination of the

Options

buttons to allow the A900 to recognize the changed cartridge(s).

Lift the control panel by pulling toward you on the

edge nearest the

Lift the cartridge access door. The carriage

Fax, Copy

, and

Scan

automatically centers itself.

Replace/install the selected cartridge. Install the

color cartridge in the left position. Install the black or photo cartridge in the right position.

Close the cartridge access door and the control

panel. Press firmly on the top center of the control panel until it snaps into place. The LCD panel displays:

If you did not change any cartridges, press

you changed a cartridge, press the until the correct answer displays: Left (color), Right (black or photo) or Both. Then press

and

buttons.

Options

Start

button

Start.

. If

If you installed a new color cartridge, press

If you are reinstalling the old color cartridge, press

the press

button until Old Color displays. Then

Options

The following displays on the LCD

Start

panel:

If you selected Right in Step 5, then use the

button to select the correct response from

Options

those displayed below. Press

If any NEW cartridges were installed, then an

10.

Start

alignment is required. An alignment pattern automatically prints. Go to step 6 of Aligning Print Cartridges from the A900 Control Panel in the following section.

Aligning Print Cartridges

Cartridge alignment can be done from the computer using the Compaq A900 Printer Control or from the A900 control panel.

The print cartridges should be aligned after installing a new print cartridge or if the black portions of graphics do not align with the color portions. The alignment pattern is automatically printed after installing a new cartridge.

Aligning Print Cartridges from the Computer

To print the alignment pattern:

Access the Compaq A900 Printer Control Program

by clicking

ÆÆÆÆ

A900

A900 Printer Control

If you select Left or Both cartridges in Step 5, the

following displays on the LCD panel:

or by a double click on the “Q” icon in the system tray.

From the A900 Printer Control Program, click the

Cartridges

Start

tab.

ÆÆÆÆ

Programs

ÆÆÆÆ

Compaq

Click the

Align Cartridges

button. The Ink Cartridge Alignment dialog box appears on your screen.

Enter the alignment information.

Depending on the cartridge combination you have installed in your printer, a test page with one or more alignment patterns similar to th e on e s shown below is printed. Each pattern has a number under it.

Press the

Options

button until the following

displays:

Press

Start

The Cartridge Alignment page prints.

Enter the Cartridge Alignment information.

Depending on the cartridge combination you have installed in your printer, a test page with one or more alignment patterns similar to the ones shown below is printed. Each pattern has a number under it.

From each group on the test page, locate the

number under the alignment pattern that comes closest to forming a perfectly straight line.

For example, in sample group A above, pattern 5 comes closest to forming a straight lin e.

In the dialog box, enter the number you chose as

the appropriate alignment setting for each group. Use the Up and

After you have entered a number for each of the

Down

arrow keys.

groups, click OK.

Aligning Print Cartridges from the A900 Control Panel

To print the alignment pattern:

Press

Press the

appears on the LCD panel:

Setup

button until the following display

From each group on the test page, locate the

number under the alignment pattern that comes closest to forming a perfectly straight line.

For example, in sample group A above, pattern 5 comes closest to forming a straight lin e.

For the “A” alignment pattern, enter the 2-digit

number on the keypad using a leading 0 if necessary. In this example, press the 0 and buttons. The LCD panel displays the following:

Press the

Options

button to save the entered value,

then go to the B entry display. Enter the B, 2-digit

value. Repeat for C and D patterns, if the black cartridge is installed.

Press the

Options

button or the

Start

button to

complete the operation.

Cleaning Print Cartridges

There are approximately 200 nozzles on each of the cartridges. Depending on the cartridge type, the nozzles are all one color (black) or split into 3 groups of different colors (color or photo).

Cleaning the ink jet nozzles on the print cartridges improves the print quality.

There are several situations that can result in some of the nozzles not working properly.

xý If the cartridge is new, it may take a couple of

cleaning cycles to get all of the nozzles working.

xý If the printer has not been used for an extended

period of time, the cartridges may not function properly.

xý A build up of ink on the bottom of the cartridge

may affect the cartridge performance.

xý If the cartridge is running out of ink, the cartridge

will not function properly. In this case, cleaning the cartridge will not help the nozzles to fire. You

must replace the ink cartridge. There are two methods to clean the ink cartridges: xý Clean and nozzle test, which can be done from the

control panel or the computer application xý Wiping the print cartridge nozzles

Printing the Cartridge Clean and Nozzle Test from the Computer

Access the Compaq A900 Printer Control Program

by clicking

A900 Printer Control

by a double click on the “Q” icon in the system

tray.

Click the

Nozzles

button. The cleaning pattern prints.

Start

Cartridge

ÆÆÆÆ

Programs

ÆÆÆÆ

tab, then on the

Compaq A900

Clean Print

ÆÆÆÆ

Checking the Clean Nozzle Printout

Examine the test pattern.

The example below shows a test pattern of all nozzles functioning correctly. The first pattern printed in each group is from the black (or photo) cartridge. The second one is from the color cartridge.

Compare the diagonal line above the printed bars

to the diagonal line below the printed bars. Look for a break in the diagonal lines. A broken line indicates clogged nozzles. If the bottom line has fewer breaks, or better print quality than the top line, run the test two more tim es. If the print quality is satisfactory after runn ing the test three times, the print nozzles are clean. You do not need to complete the remaining steps. If the print quality of both lines is not satisfactory after running the test three times, perform the following steps.

a.ý Remove and reinstall the print cartridge. Fo r

more information see the Changing Print

Cartridges section. b.ý Repeat the nozzle test. c.ý If the lines are still broken, wipe the print

cartridge nozzles.

Printing the Cartridge Clean and Nozzle Test from the Control Panel

Press

Setup.

Press the

button until the following display

appears on the LCD panel:

Press

Start.

Wipe the Print Nozzles

Wipe the print nozzles only if you have already cleaned the print nozzles but the print quality is still not satisfactory.

Wiping the print nozzles removes dried ink from the nozzles. To wipe the print nozzles:

Remove the print cartridge from the printer.

Because you will be replacing the old cartridge, be sure you select old as the cartridge type to ensure that ink monitoring system stays accurate. For instructions see the Changing Print Cartridges section.

Use a dry tissue to gently clean the entire copper

colored area, including the nozzles and contacts.

To change the photo or black cartridge, use the install cartridge procedure described in the Changing Print Cartridges section. To ensure correct ink level records are maintained, always select OLD when installing a used black or used photo cartridge. Use NEW only when installing a new cartridge. The ink level for one used ink cartridge of each type (color, black, and photo) is tracked. The use of a second old cartridge of the same type disrupts ink tracking and will result in incorrect ink level reporting and possibly lost faxes.

When you have finished using th e photo cartridge, immediately swap it with the black cartridge. Store the photo cartridge in the storage compartment located on the right rear of the A900.

Storing an Additional Ink Cartridge

The Compaq A900 has a convenient, dedicated area for storing an additional cartridge. This compartment prevents an opened cartridge from drying out when it is not being used. For example, store your black ink cartridge when the photo cartridge is being used.

IMPORTANT: This compartmen t is f or storage only. An ink cartridge stored in this location cannot be used to print until it is installed in the ink carriage area. See the Changing Print Cartridges section for installing ink cartridges.

Cleaning the print cartridges

When cleaning the color print cartridge, wipe the nozzles in one direction so the colors do not mix.

To dissolve dried ink, hold a damp cloth against the nozzles for about three seconds. Gently blot and wipe dry.

Allow the copper-colored area to dry.

Reinstall the print cartridge and repeat th e nozzle

test. Be sure that you select old when re-installing the cartridge to maintain the current ink count.

If the nozzle test line is still broken, remove the

cartridge. Wipe the print cartridge carrier contacts with a tissue or soft cloth.

Installing and Using the Optional Photo Cartridge

The photo cartridge gives excellent, near photo quality printing when used in conjunction with specialty coated or photo papers.

When you wish to use a photo cartridge, replace the black cartridge (right carriage position) with the photo cartridge. Store the black cartridge in the storage compartment located on the right rear of the A900.

To install the ink cartridge in the storage area:

Insert the ink cartridge into the storage area.

Gently push the top in.

Storing an additional ink cartridge

The reasons for replacing the photo cartridge with the black ink cartridge are:

xý Photo cartridges should be used for printing

pictures. Using it for normal faxing and black printing operations will prematurely deplete the black ink in the photo cartridge.

xý Printing black with the photo cartridge installed

will be much slower than using the black cartridge.

Loading Different Sized Paper

The A900 supports A4, Letter, and Legal in the paper input tray.

To load paper into the A900:

Insert the paper into the paper input tray. Make

certain that the side you want to print on is facing you. Orient the paper so that the head of the paper is facing down.

Align the paper with the paper guides. Squeeze the

paper guide and move it to the right to match the width of the paper.

For standalone copy and fax operations make sure that you select the correct paper size. For more information on setting the paper size, see the Setting Paper Size from the Control Panel section in this chapter.

Setting Paper Size for Standalone Copying and Faxing from the Computer

Access the Compaq A900 Settings Utility. Click

ÆÆÆÆ

Start

Programs

Utility.

Select the

In the Paper Size drop down box, select the paper

size loaded.

Click

OK.

Fax

ÆÆÆÆ

Compaq A900

tab.

ÆÆÆÆ

A900 Settings

Press

to return to the ready state. The last

Stop

paper size displayed is the size that will be u sed .

Setting the Paper Size for Computer-assisted Copying and Printing

Open the PRINTERS folder. Click

ÆÆÆÆ

Start

Settings

Click with the right mouse button on

icon, then select

Select the

Select the size and type of paper installed.

Click

OK.

Paper

ÆÆÆÆ

Printers.

Properties.

tab.

Compaq A900

Printing on envelopes

Preparing Envelopes for Printing

The following envelopes are not recommended because they may cause jams or smears, or may damage the A900.

xý Envelopes with windows, holes, perforations,

cutouts, and double flaps

xý Envelopes made with special coated paper or

deeply embossed paper

xý Envelops in which letters have been enclosed

Loading an Envelope

IMPORTANT: Before you can print on an envelope, you must select the envelope as your paper size. Refer to the printing documentation of your word processing software for instructions.

Setting Paper Size for Standalone Copying and Faxing from the Control Panel

Press

Press the

appears on the LCD panel:

Press the

displays.

Setup

Options

button until the following display

button until the desired paper size

Remove the paper from paper input tray.

Lift the envelope positioning tab that is inset in the

right side of the paper input tray.

Load envelopes to the right (viewed from front)

against the envelope positioning tab. The side you will be printing on should be facing you.

Inserting an envelope

Squeeze and slide the paper guide so that it touches

envelopes.

Set up the application to print on the size of

envelope loaded. You can set up the print size from the

Properties

Print the envelope(s).

button of the

dialog box.

When printing is complete

Put the envelope tab back into its storag e position.

Replace the printer paper in paper input tray.

Squeeze and slide the paper guide so that it touches

the paper.

Click the

Select

Select the size and type of paper installed in the

Properties

Manual Feed.

button of the

dialog box.

manual feed tray.

Click

OK.

Using the Manual Feed

In front of the paper input tray is the manual feed. Use the manual feed for printing on different paper than is loaded in the paper input tray.

NOTE: If any paper is loaded in the manual feed tray when a print job is started, that paper will be used instead of the paper loaded in the main paper input tray.

Set up the application to print on the type of the pape r in the manual feed tray. To change the paper type:

Select

or Click the

File

ÆÆÆÆ

icon in your application.

Printer

Control Panel Setup Button

From the

button on the All-In-One control panel, you can select the following features. Most of the features and many more

Setup

are available from the Compaq A900 Settings Utility in your compu ter. To access

Press the

button features:

Setup

button.

Setup

button to cycle through

Options

Setup

button to change the settings.

button features.

Setup Button

Menu Options Description

Month

Date/Time

Print Report

Date

Year

Hour

Minute

AM/PM

Fax Confirm

Transmit Log

Receive Log

Speed Dial List

Self Test

Use these when you want to change the date and time.

This setting allows you to print five different reports. The Fax Confirm Report prints a report for the last fax sent. The Transmit Log lists the faxes that were sent. The Receive Log lists the faxes that were received. The Speed Dial List lists the speed dial numbers and names. The Self Test checks that the printer is functioning correctly.

Cartridge Maintenance

Paper Size

Fax Print

Ringer Volume

Fax Receive Mode

Setup DRPD

Fax Memory XMIT

Print Align Print Clean

Letter Legal A4 Letter Quality Draft Quality Off Low Mid High Tel Ans/Fax Fax DRPD

Learn

On or Off

Press the Use Print Align when the printed text looks jagged. Use Print Clean

when the Self Test page shows a clogged nozzle. Press the This feature is used only for fax printing and standalone copy

functions.

Letter quality provides the best quality print. Draft quality prints faster and uses less ink.

Use these settings to adjust the ringer volume.

The Tel setting allows you to use an extension telephone and start the fax by pressing *9* on the handset if an incoming fax is heard. The Ans/Fax settings allow an answering machine to be attached to your A900. When a call comes in, the fax senses the fax tones. If it doesnt sense these tones, then the answering machine allows the caller to leave a message. The Fax setting should be used when the A900 is attached to a dedicated Fax telephone line. The DRPD mode is available once a distinctive ring pattern is learned.

Pressing the Fax telephone number from another telephone within three minutes. You must have the DRPD Service enabled by your telephone company.

When On, all faxes will be scanned into memory and then faxed. When Off, all faxes will be faxed and scanned at the same time.

button to initiate the selected report.

Start

button to initiate setting.

Start

will set the A900 to learn the next ring pattern. Call

Start

Compaq A900 Settings Utility

Changing Settings Overview

This section describes default features and settings of the A900. When you need to make a temporary change for a specific job, you can use the A900 control panel. When you are finished with the current job, the A900 defaults back to the features settings that you select in this section.

Accessing the Compaq A900 Settings Utility

To change default settings of the A900:

Click

ScanWorks Toolbar.

From the toolbar, press the

The All-In-One Settings screen displays. (Not

shown)

Start

ÆÆÆÆ

Programs

ÆÆÆÆ

Compaq A900

button.

A900

ÆÆÆÆ

Pagis

Print Settings

This section describes the Print tab.

Print Settings

Field Description Options

Printer Control Program

Print Allows you to print

Allows you to access the Printer Control Program.

one of the Compaq Control Forms.

Click this button to access the Printer Control Program.

Highlight the form you want to print and select the number of copies to print. Click when you are ready to print.

Fax Settings

This section describes the different settings for fax mode.

Fax Settings

Field Description Options

System ID Station ID. This info

appears in the header of outgoing faxes.

System Name Your company or

personal name. This information appears in the header of outgoing faxes.

Receive Mode Allows you to set the

mode from Fax, Tel, Ans/Fax, and DRPD. For more information on the various modes, see the Faxing chapter in this guide.

Dial Mode Type of phone line. Settings are Tone or

Print Quality

Paper Size Change size for the

Message Confirm

Answer on Ring

Forced Memory Transmission

Quality of incoming fax.

paper in the input tray.

Confirmation report. Settings are Off, On, or

The number of rings before the fax answers.

Outgoing faxes are transferred to A900 memory, then faxed.

By default, this is the CSID information that you entered in WinFax Configuration.

By default, this is the Name information that you entered in WinFax Configuration.

Press arrow down to select from the pull down menu. See the

section in the

DRPD

Faxing chapter before selecting DRPD.

Pulse. Settings are Letter

Quality or Draft. Settings are Letter, A4,

or Legal.

On-Error. Settings are 1-7.

All pages are scanned before the fax operation begins.

Fax Settings

Continued

Field Description Options

Fax From Setup

Fax To Setup Add names from

Purge Old Versions

Speed Dial Setup

Resolution Resolution of

Contrast

More Fax Settings

Advanced Fax Settings

Set Defaults Changes settings to

Add names from the Winfax Phonebook to the Fax From section on Control Form.

your WinFax Phonebook to the Fax To section on Control Form.

Allows you to remove old versions of Control Form.

Add names to the speed dial menu on the A900 control panel.

outgoing fax.

Darkens or lightens copy.

Press this button to access More Fax Settings.

Press this button to access Advanced Fax Settings.

factory default settings.

Press this button to set up names that will appear in the Fax From section of the Control Form. For more information, see the Control Form chapter.

Press this button to set up the names that will appear in the Fax To section of the Control Form. For more information, see the Control Form chapter.

Press this button to purge old versions of Control Form.

Press this button to add names and telephone numbers to the speed dial list.

Settings are Standard, Fine, or Fine Photo

NOTE

Super Fine Photo modes can be set from the A900 Control Panel if forced memory transmission is set to OFF.

Settings are Darkest, Darker, Normal, Lighter, or Lightest.

Allows you to set ringer volume, speaker volume, and the time and date.

Sets auto reduction, discard sizes, redial, options, and miscellaneous options.

Press this button to set the defaults.

: Super Fine and

Fax From Setup

This section describes Fax From Setup. To access this screen, click

Fax From Setup

Settings Utility. This allows you to set up names in memory to use Control Form.

on the

tab of the A900

Fax

Fax To Setup

This section describes Fax To Setup. To access this screen, click

Fax To Setup

Settings Utility. This allows you to setup names in memory to use Control Form.

on the

tab of the A900

Fax

NOTE: Before you can set up Fax From entries, you first enter fax contacts in the WinFax Phonebook. See WinFax Phonebook Setup in the following section.

For more information on the Control For m, see the “Control Form” chapter of this guide.

Fax From Settings

Field Description Options

Phonebook Folders

Folder Entries

Compaq Control Form Fax From

Add Adds the highlighted

Del Deletes the name

Allows you to view the names from different address books.

Lists all names in the selected Phonebook.

Lists the names that are in the Fax From section of the Compaq Control Form.

name in the address book list to the Compaq Control Form Fax From list.

from the Compaq Control Form Fax From list.

Scroll up or down to select the desired Phonebook.

Scroll to select the name from the list.

Names can be added to or subtracted from the selected line.

Press this button to add the highlighted name from the Folder Entries list to the Compaq Control Form Fax From list.

Press this button to delete the highlighted name from the Compaq Control Form Fax From list.

NOTE: Before you can set up Fax To entries, you must first enter fax contacts in the WinFax Phonebook. See Winfax Phonebook Setup in the following section.

For more information on Control Form, see the “Control Form” chapter of this guide.

Fax To Settings

Field Description Options

Phonebook Folders

Folder Entries

Compaq Control Form Fax To

Add Adds the highlighted

Del

Allows you to view the names from different address books.

Lists all names in the selected Phonebook .

Lists the names that are in the Fax To section of the Compaq Control Form.

name to the Compaq Control Form.

Deletes the name from the Compaq Control Form.

Scroll up or down to select the desired Phonebook.

Scroll to select the name from the list.

Names can be added to or subtracted from the selected line.

Press this button to add the highlighted name from the Folder Entries list to the Compaq Control Form Fax To list.

Press this button to delete the highlighted name from the Compaq Control Form Fax To list.

WinFax Phonebook Setup

Before you can add Phonebook entries to the Fax From and Fax To sections of the Compaq Control Form, you must first add entries to the WinFax Phonebook.

Open the WinFax Message Manager by clicking

ÆÆÆÆ

Start

Programs

Basic Edition Messaging Manager.

From the Go menu, select

alternately select the side of the Message Manager window.

To add an entry, double click the

line in the main window. Enter the name, fax number, and other pertinent information for the recipient.

Click OK to add to the Phonebook.

NOTE: The same Phonebook entries are used to fill in both Fax From and Fax To entries on the Compaq Control Form.

ÆÆÆÆ

WinFax Basic Edition

Phonebooks.

Phonebooks

ÆÆÆÆ

WinFax

You may

icon on the left

New Recipient

Advanced Fax Settings

This section describes Advanced Fax Settings. To access this screen, click

Advanced Fax Settings

the Compaq A900 Settings Utility. This allows you to change advanced features related to faxing.

on the

Fax

tab of

Speed Dial Setup

This section describes Speed Dial Setup. To access this screen, click

Speed Dial Setup

on the

tab of the A900

Fax

Settings Utility. This allows you to set up names for speed dialing from the control panel of the A900.

Speed Dial Settings

Field Description Options

Speed Dial Entries

Edit Entry Allows you to add or

Allows you to view and set up the speed dial entries.

edit the Name and Phone Number of the highlighted speed dial entries.

Highlight the name or number in the speed dial entries list you wish to change.

Type the information in the fields after highlighting the speed dial number. Click when finished.

Advanced Settings

Field Description Options

Automatic Reduction

Discard Size Allows you to set the

Set Defaults Changes Advanced Fax

Redialing Options

Error Correction Mode (ECM)

Print Terminal ID

Reduces an incoming fax to fit on the paper in the input tray.

discard size for incoming faxes that are slightly longer than the paper in the A900.

settings to factory default settings.

Allows you to set how many minutes to wait before redialing and how many times to redial when a line is busy.

Allows you to ensure error-free transmission with another fax machine running ECM when the line quality is poor.

Allows the machine to print the page number, date, time of reception, the CSID, and System Name of the remote fax at the top of a received document.

Settings are Off, On with Vertical only (reduces vertically), On (reduces horizontally and vertically).

Settings are 0mm  30mm in 1mm increments. Setting a discard size prevents a tiny amount of data being printed at the top of a second page.

Press this button to set the defaults to factory defaults.

Settings are 1-7 minutes and 0-2 times to redial.

Select this box to turn on this feature.

More Fax Settings

To access this screen, click tab of the A900 Settings Utility.

More Fax Settings

Field Description Options

Ring Volume Set the ring

volume.

Speaker Volume

Set Defaults

Log Fax Transmissions and Receptions

A900 Time and Date Settings

Set the speaker volume.

Changes on this screen to factory default settings.

Prints out a log every 40 transactions.

Set the time settings for Compaq A900.

Settings are Off, Low, Mid, or High.

Settings are Low, Mid, MidHigh, or High

Press this button to set the defaults.

Select this box to print out a log every 40 transactions.

Select Set A900 Time to PC time or set the time using the down arrows to select the month, day, year, hour, minute, and second.

on the

Fax

Copy Settings

This section describes the different settings for copy mode.

Copy Settings

Field Description Options

Type Changes type of copy.

Contrast Darkens or lightens

copy.

Scale Reduces or enlarges

copy.

Collate Arranges multiple

copies in 1-2-3 order.

Set Defaults

Changes settings to factory default settings.

Settings are Black Draft, Black Normal, Black Photo, Color Draft, Color Normal, and Color Best.

Settings are Darkest, Darker, Normal, Lighter, and Lightest.

Settings are 75% Lg to Ltr, 80% Lgl to A4, 90% A4 to Ltr, 93% Ltr to A4, and 100% Normal.

Check this box to activate the collate feature.

Press this button to set the defaults.

Scan Settings

This section describes the different settings for scan mode.

Scan Settings

Scan To Application Setup

This section describes how to add up to five application names to the A900 control panel. To access this screen, press the

Scan To Application Setup

tab of the Compaq A900 Settings Utility.

button on the

Scan

Field Description Options

Type Changes type of scan.

Contrast Darkens or lightens

scan.

Set Defaults Changes settings to

factory default settings.

User Directory Setup

Scan To Application Setup

Folder to save images scanned to User Directory from the control panel.

Set up the software application names that will appear in the control panel Scan menu.

Settings are Black Draft, Black Normal, Black Photo, Color Draft, Color Normal, and Color Best.

Settings are Darkest, Darker, Normal, Lighter, and Lightest.

Press this button to set the defaults.

Type or press Browse to browse to select a file location and select the file type (*.bmp, *.tif, *.jpeg).

Press this button to access the Scan To Application Setup panel.

Scan To Application Setup

Field Description Options

Pagis ScanWorks Application

Add Adds the highlighted

Delete Deletes the selected

Applications in A900 Scan

Short Name

Lists the software applications in your computer.

name to the Applications in Scan Menu list.

name from the A900 Control Panel Scan To Menu.

Shows the current applications loaded in the control panel of the Compaq A900.

Shortened name appears on the A900 control panel Scan To menu.

Highlight the software application you want to add to the Scan To menu of your Compaq A900 control panel.

Press this button to add the highlighted name from the Pagis ScanWorks Application list.

Press this button to delete the highlighted name in the A900 Control Panel Scan To Menu.

Scroll up or down to select from the list.

Highlight the name in the Applications in the A900 Scan Menu and type the short name.

Compaq A900 Controls and Features

Control Locations and Functions

Take a moment to become familiar with the main components of your A900.

Front view of the A900

Controls

Control Panel Accesses the functions of the A900.

Document Input

Tray Document Input

Guides Paper Input Tray

Extension Ink Cartridge

Storage

Paper Exit Tray Holds printed pages.

Document Exit Tray

Supports documents for faxing, copying, or scanning.

Aligns original document for faxing, copying, or scanning.

Supports paper.

Store optional photo cartridges when not in use. Or store the black ink cartridge when using the photo cartridge.

Holds original documents that have been fed through the A900 scanner.

Control Panel

The control panel is located on the front of the A900.

Control Panel Features

Fax Use to fax a document.

Copy Copies a document.

Scan

Setup Provides menus to access the system setup,

Menu Displays features for each operation.

Options Changes the settings for that feature when

Pause/Redial

Stop/Clear Halts an action or clears an incorrect value.

Form Feed Removes paper if paper does not exit

Start/Dial Begin a selected action, such as faxing.

Compaq

;

Control Form Keypad Dials a number or selects a value for printing

#/Speed Enters the # symbol when dialing. If

Creates electronic files on your host computer from hardcopy documents.

cartridge maintenance, and print report features.

pressed after the menu button. Adds a three-second pause when dialing or

dials the last number called.

Use the when multiple jobs are running.

completely after printing.

Press this button first for On Hook Dialing (OHD).

Prints out the Compaq Control Form or starts a task using this form.

copies.

pressed when system is in the idle state, this button provides access to the speed dial menu.

button to select a job to stop

Option

Rear View

Rear View Features

AC power cord connector

Printer port

Telephone (LINE) to wall jack

Extension (EXT) Line to telephone or answering machine

Side View

A900 base indentions

The A900 has curved indentions on the left and right side of the base. Use these indentions to grip the A900 if you must move it.

Compaq A900 Control Form

Overview

The Compaq Control Form is a paper document that you can use to give instructions to your A900. You can mark it with a pencil or pen, feed it into the scanner, and the A900 software will read your instructions and execute them. Control Form compliments the A900 Control Panel and the A900 software on your computer.

A Control Form can be used more than once, and you can use it to perform various operations simultaneously. For example, if you wanted to make a paper copy of a document and store an image of that document on your computer, you could do both of these operations at once on a single Control Form. You could also reuse that form each time you want to do a similar job.

You may want to print several copies. Keeping a supply of printed Control Forms available will save time when you are ready for the A900 to perform a task.

Whenever you want to do several th ings with a document, you should consider using a Control Form.

For example: xý By checking a few boxes, you may

automatically send a fax to several recipients with an optional hand-written note on the cover page.

xý Checking the scan box allows you to store a

scanned image on your hard drive in a .GIF format, enabling you to put it on your website.

xý Checking a combination of Fax, Copy, and

Scan boxes on the Compaq Control Form allows you to perform several operations at once.

NOTE: Refer to the sample Control Form and the corresponding table on the following pages for more information about specific functions of each section on the Control Form.

First, enter names and telephone numbers into

your WinFax Phonebook. Make sure the WinFax Phonebook has all the entries that you will want to have printed in the Fax FROM and Fax TO sections of your Control Form. See the WinFax Phonebook section of the “Common Procedures” chapter for instructions on how to make WinFax phonebook entries.

Since WinFax can contain more than sixteen

entries, indicate which of the entries in your WinFax Phonebook should appear on the Control Form. This is done in the Control Form section on the Utility.

Print a Control Form by pressing the

button and then the

Form

control panel.

Use a check mark to identify the operations

(fax, copy, or scan) you want to perform at the top of the page.

Checkmark the settings for the operations.

NOTE: The default settings are identified by a triangle. You do not need to recheck these boxes if these are the settings you want.

When you have made your selections, put the

document that you want to fax, copy, or scan behind the Control Form.

Place the Control Form and documents face

down in the document input tray with the top of the document facing down.

Press the

panel, and the operations will be performed.

NOTE: When sending a fax using the Control Form, only the recipient’s name appears on their individual cover page. Information written in the Note section of the Control Form appears on all recipients’ cover pages.

Control Form

tab of the A900 Settings

Fax

button on the

Start

button on the control

Control

Getting Started with Control Form

Control Form can display up to eight FROM entries and sixteen TO entries in the Fax section. These entries are tied to your WinFax Phonebook. There are two easy steps to configure faxing with Control Form.

Control Form

Boxes and Functions

No. Box Function

10.

11.

12.

13.

14.

15.

16.

Fax Check to send a Fax. Copy Check to make a Copy. Scan Check to Scan. Contrast Sets contrast lighter or darker for faxes, copies, or scans. Fax From Check to identify the Fax sender (select one only). Fax To Check to identify the Fax recipients (select one or more). Default Mark Identifies settings used if nothing is checked. Fax Cover Page Automatically generates a cover sheet. Fax Note If you choose YES for cover page, the note box and anything you've written in it will be copied

onto the cover page. Fax Resolution Sets the Fax Resolution. Copy/Scan Type Sets the type of Copy or Scan to be performed. Copy Size (Scaling) Reduces or enlarges your copies.

: This will be ignored if scan or fax options are also checked.

NOTE

Copy Quantity Sets number of copies. Copy Collate Puts pages of multiple copies in order. Scan To Directory Determines the directory to which your scanned image will be saved. Scan To File Format Determines the format in which your scanned image will be saved.

Printing

Printing Overview

This chapter provides some basic steps for printing a document. The exact steps for printing may vary from one software program to another. Refer to your software application’s user manual for detailed printing steps.

Printing a Document

To print a document:

Start a program and create a document, or open

an existing document that you want to print.

Select

Make sure the Compaq A900 printer is selected as your default printer.

NOTE: To set your printer as the default printer, click icon, right mouse click and select

Click

to change the settings that are appropriate for printing that document.

Select OK to close the

After making any necessary changes to print

settings, select OK to print.

ÆÆÆÆ

Start

Settings

Properties

Print Setup

ÆÆÆÆ

Printers

or the

Setup

Properties

from the

. Highlight the

button if you want

menu.

File

Set as Default.

dialog box.

A900

Accessing the Compaq A900 Control Program Window

To access the Compaq A900 control program window:

Click

Compaq A900 Printer Control.

Double-click on the “Q” icon in the bottom

right corner of the taskbar.

When the Compaq A900 Control Program window appears, click the appropriate tab for the options you want to display. Make the necessary changes on each tab.

Start

ÆÆÆÆ

Programs

ÆÆÆÆ

Compaq A900

ÆÆÆÆ

Printer Settings

Most Windows software applications allow you to make changes to the printer settings. This includ e s settings that determine how a print job looks, such as, page size, paper orientation, and margins. Settings changed in the software application will override settings made in the printer driver.

The printer driver includes many of the settings mentioned above (in case your software does not include them). It also includes all settings that determine how your printer will operate.

Control Program Tab Description

Option Description

Status Displays the printer status and the ink level. Options Controls program options. Cartridges Installs, cleans, and aligns ink cartridges. DOS Printing Changes DOS printing settings. About Displays information on the program version.

Using the Status Tab

The

tab shows the current printer status.

Status

Status Tab Description

Option Description

Ink Levels Shows how much ink remains. Cancel Print Stops a print job. Pause Temporarily halts a print job.

Using the Options Tab

The program setup options.

tab allows you to specify the control

Options

Options Tab Description

Option Description

Run Minimized Displays the Control Program in the

taskbar when a job is printing.

Close Status at End of Job

Enable Sound Effects Activates the sound effects. Enable Buffer Mode Activates the buffer mode. Place Control Program in

System Tray Disable Smart Ink Disables the ink level predictions on

Disable Compaq A900 DOS Printing (Enable DOS printing to other printers)

Closes the status monitor automatically at the end of a job.

Allows you to have quick access to the control panel.

the control panel. Disables the Compaq A900 from

printing in DOS applications and use other printers in DOS applications.

Using the Cartridge Tab

The

Cartridge

options.

tab allows you to select cartridge

Cartridges Tab Description

Using the DOS Printing Tab

Use the

DOS Printing

printing from DOS applications. If you cannot change the settings from within the application, use this tab f or settings. Otherwise, the settings in the DOS application will override the

tab to change print settings for

DOS Printing

tab settings.

Option Description

Cartridge

Action Select to Install New or Reinstall Old

Action/No Action This button changes according to what is

Clean Print Nozzles Use this when there are missing portions

Align Cartridges

Print Test Page

Supplies

Smart Ink Use this to select how you want to view

Select the type of cartridge to install or change. (Black, Color, or Photo).

cartridge.

selected in Cartridge and Action. Press this to begin the action.

on the printed page. Use this after you install a new cartridge or

when the black portions of text or graphics dont line up with the color portions.

Use this when you want to check the functionality of the printer.

Use this to view the printer supplies for your printer.

the time remaining on the ink cartridges and when you want the warning to be given.

DOS Printing Tab Description

Option Description

Quality Select Letter, Draft, or Presentation for

print quality.

Ink Saver

Graphics Select the resolution for the print job. CR Select to run in carriage return mode.

Text Scale Mode

Perforation Skip Select to add a ½ top margin to the

High Speed Printing Select to print at a faster rate Form Feed Timeout

Char Set Allows you to select the character set

Font Allows you to select the font as needed. Enable Font Download

Allows you to save ink by setting it on High (saves 50%), Medium (saves 25%) or Off.

CR + LF instructs the printer to perform a line feed (LF) after each carriage return (CR).

Select to automatically set how many lines per page will print on each page.

print job.

Select 1-99 seconds for the time out period for form feed.

as needed.

Check this to use any fonts that are downloaded from a software application.

Continued

DOS Printing Tab,

continued

Option Description

Size Select paper size from the list. Source Select the printers manual or automatic

feeder.

Type

Orientation Select portrait or landscape page

Print Fonts Prints a list of fonts you can use in DOS

Set Defaults

Select the paper type that you are using. You can select Plain Paper, Coated Paper (for ink jet printers), Glossy/Photo Paper, or Transparencies.

orientation.

applications. Changes settings to original settings

that were loaded on your computer when the driver was installed.

Using the About Tab

The number.

tab gives you the program name and version

About

Preparing Envelopes for Printing

The following envelopes are not recommended because they may cause jams or smears, or may damage the A900:

Envelopes with windows, holes, perforations,

cutouts, and double flaps

Envelopes made with special coated paper or

deeply embossed paper Envelopes in which letters have been enclosed

Inserting an envelope

Set up the application to print on the size of the

envelope(s) loaded. Select the envelope size from the

Properties

button of the

box.

Print the envelope(s).

When printing is complete:

Put the envelope tab back into its storage

position.

Replace the printer paper in the paper input tray.

Squeeze and slide the paper guide so that it

touches the paper.

dialog

Loading an Envelope

IMPORTANT: Before you can print on an envelope, you must select the envelope as your paper size. Refer to the printing documentation of your word processing software for instructions.

To load an envelope:

Remove the paper from the paper input tray.

Lift the envelope positioning tab that is inset in

the right side of the paper input tray.

Load envelope(s) to the right (viewed from the

front) against the envelope positioning tab. The side you will be printing on should face you.

Squeeze and slide the paper guide that it touches

the envelope(s).

Faxing

Faxing Overview

The Compaq A900 All-In-One offers three ways to send a fax:

xý Using the control panel xý Using the Compaq Control Form xý Using the computer

Until you are ready to send or receive a fax, the LCD panel on the control panel displays READY.

Preparing Documents for Faxing

You can use the A900 to fax documents that are printed on standard letter, legal, or A4-sized paper. Follow these guidelines to prepare your documents.

Adjust the document guides to match the width

of the document, if necessary.

Slide the document down into the tray until the

machine grips the first sheet. The lower LCD panel displays the message:

Sending a Fax Using the Control Panel

To send a fax using the control panel, complete the following steps.

Load the documents as described above.

Press the

Fax

button.

For the following types of documents, u se th e Copy/Scan Sleeve:

Envelopes

Checks

Receipts

Fragile or thin documents

Photographs

Wrinkled or creased paper

Curled or rolled paper

Torn paper

Carbon or carbon-backed paper

Coated or glossy paper

Onion skin or thin paper

xý Remove all staples, paper clips, and similar

items before feeding the document.

xý Make sure any glue, ink, or correction fluid on

the paper is completely dry before feeding the document.

Loading the Documents

The following displays on the LCD panel:

Enter the fax number using the numeric keys.

Pressing the

Pause/Redial

button when entering a number inserts a “P” into the number. When the All-In-One dials, the “P” results in a three-second delay before sending the next digit. This is useful when you have to dial a number and wait for an outside line. (For example, 9P5551212)

Press

Start.

The All-In-One dials the entered fax number and the document transmits.

Place the document(s) to be faxed face down

and top down in the document input tray.

Faxing in Quick Mode

To send a fax using the default settings simply Load the documents, enter the fax number and press the

Fax

button.

Advanced Faxing Features

In addition to the telephone number, you can adjust the fax resolution and contrast. Use the located on the left and right side of the LCD panel.

To access the advanced faxing features:

Load the documents printed side facing down in the document input tray.

Press the

Enter the fax number using the numeric keypad.

Press the

Press

Start

button.

Fax

button to cycle through the advanced fax features. (See the table below.)

Options

button to change the settings.

to fax.

Advanced Fax Features

MENU OPTIONS Description

Standard

Fax Resolution

Fax Contrast

Fine

Fine Photo

Super Fine*

Super Fine Photo*

Dark to Light

Use when the originals are black text or line art. This mode provides the fastest fax speed, but resolution is 203 x 98 dpi.

Use when the originals are black text or line art. Slower than Standard, but resolution is 203 x 196 dpi.

Use when the originals are photos or have color content. Slower than Fine, but resolution is 203 x 196 dpi and gray level imaging is used.

Use when the originals are small black text or line art. Slower than Fine Photo, but resolution is 300 x 300 dpi.

Use when the originals are photos or have color content. Slower than Super Fine, but resolution is 300 x 300 dpi and gray level imaging is used.

Adjust this when your originals are too light or too dark.

and

Options

buttons

* If the default settings have been set for FAX MEMORY XMIT to be ON, then the SUPER FINE and SUPER FINE PHOTO settings

are not available.

Speed Dialing

Up to 70 speed dial numbers are set up on the host computer using the Compaq A900 Settings Utility as described in the Speed Dial Setup section. Once the speed dial numbers are set up and downloaded to the Compaq A900, you are ready to begin faxing with the Speed Dial.

Load the documents printed side facing down in

the document input tray.

Press

Press the

#/Speed Dial.

Options

button to select the speed dial destination or enter the speed dial number associated with the name desired.

NOTE:

the name associated with the speed dial

When you select the speed dial number,

number

displays in the lower LCD panel.

Press

Start

to fax.

To obtain a speed dial report, see the Printing Reports section.

Redial

Pressing the last entered. You can also modify the number using the

button and the numeric keypad.

Clear

If the last number dialed was a SPEED DIAL number, then pressing the that speed dial. This may be more convenient than printing out the speed dial list or going into the Compaq A900 Settings Utility to verify a speed dial number.

button dials the number that was

Redial

button displays the number for

Redial

On Hook Dialing (OHD)

This feature provides the ability to dial a number, respond to an automated answering system and then receive or send a fax.

Because the All-In-One does not have a microphone, you can only listen.

For OHD, complete the following procedure:

When the LCD panel displays

documents face down on the document input tray.

Press

Start/Dial

button to simulate lifting the

handset.

Dial the number just as you would on a standard

telephone.

Ready

, place

Make sure to dial the number carefully. If you make a mistake, press the

When the called station answers, you can listen

button and start over.

STOP

to the answering message. A volume control feature is available when you

press the the

Then use the

button. To change the volume, press

button until this display appears:

button to select the desired

Options

volume.

Press

when you hear the fax tones. The fax

Start

begins.

Confirming Transmission

When the last page of your document has been sent successfully, the machine beeps and returns to the

state. If something goes wrong during the fax

Ready

transmission, an error message appears on the LCD panel.

Use the Compaq A900 Settings Utility to print a confirmation report each time faxing is complete or when there is an error. See the Compaq A900 Settings Utility section.

Automatic Redial

When you send a fax, if the number you have dialed is busy or there is no answer, the A900 hangs up, waits for a specified interval, and redials the number. When this occurs, the LCD panel shows the retry count and the number of minutes left before the next retry. If after a specified number of retry attempts (retry count) the All-In-One fails to connect, the machine returns to the

Set the retry interval and count from the Compaq A900 Settings Utility.

Ready

state.

Receiving a Fax

The All-In-One has four receiving modes xý In FAX mode, the All-In-One answers an

incoming call and immediately goes into receive mode.

xý In ANS/FAX mode, the answering machine

answers the incoming call and the caller can leave a message on the answering machine. If the All-In-One senses a fax tone on the line, the call automatically switches over to the All-InOne. To use the ANS/FAX, you have to attach an answering machine to the EXT socket on the All-In-One. You also need to set the machine to answer after one ring.

xý In TEL mode, automatic fax reception is turned

OFF. You can receive a fax by picking up the handset and pressing *9* (star-nine-star) or press the panel.

xý In DRPD (Distinctive Ring Pattern Detection)

mode, the All-In-One will answer a call on the line that has a specific ring pattern. It then immediately goes into receive mode, waiting for the fax to be sent. Use the DRPD setup to teach the All-In-One the ring pattern it should respond to. DRPD service must be obtained from your local telephone company.

The current receive mode is displayed in the top right corner of the LCD panel when the A900 is in mode.

You can change the RECEIVE MODE either on the computer using the A900 Settings Utility or from th e SETUP, FAX RECEIVE MODE menu on the A900 control panel. See the Compaq A900 Settings section.

While you are printing from the computer to the All-In-One, an incoming fax will be received into memory. The memory can store up to 30 pages. However, other tasks, such as copying or sending a fax, may temporarily reduce the amount of memory available.

Receiving Automatically in FAX Mode

Press

Setup

FAX RECEIVE MODE. Press the button until the FAX setting displays.

When you receive a call, the All-In-One

answers the call on the second ring and receives a fax automatically. You can change the number of rings from the Compaq A900 Settings Utility.

button twice on the control

Start

then the

button to access the

Ready

Options

The fax mode is recommended when you have a dedicated telephone line for your Compaq A900.

Receiving Manually in TEL Mode Using an Extension Telephone

This feature works best when you are using an extension telephone connected to the EXT jack on the A900. You can receive a fax from someone you are talking to on the extension telephone without having to go to the control panel.

Press

Setup

then the

button to access the

FAX RECEIVE MODE feature. Press the

Options

If you receive a call on the extension telephone

and hear fax tones, press the

button until the TEL setting displays.

button twice

Start

on the control panel or press the buttons *9* (star-nine-star) on the extension telephone. When using the extension telephone, press these buttons slowly in sequence. If you still hear the fax tone and do not hear the sound indicating data transfer from the remote machine, try pressing *9* once.

The machine receives the document. Replace

the handset on the extension telephone. NOTE: You cannot send a fax in this mode.

Receiving Automatically in ANS/FAX Mode

To use this mode, you must attach an answering machine to the EXT socket on the All-In-One

Press

Setup

then the

button to access the

FAX RECEIVE MODE feature. Press the

Options

button until the ANS/FAX setting

displays.

When you get a call, the answering machine

answers it. If the caller leaves a message, the answering machine stores the message normally. If the All-In-One hears a fax tone on the line, the receive fax mode is activated.

If you have set the All-In-One to ANS/FAX mode and your answering machine is turned off, or no answering machine is connected to the All-In-One, the All-In-One will automatically attempt to receive a fax after 6 rings.

If your answering machine has a user-selectable ring counter, set it to answer incoming calls within 1 ring.

Receiving Automatically in DRPD Mode

‘Distinctive ring’ is a telephone company serv ice that enables a user to use a single telephone line to answer several different telephone numbers. The particular numbers that someone calls is identified by a distinctive ringing pattern consisting of various combinations of long and short ringing sounds.

Use the following steps on the Compaq A900 control panel to teach the All-In-One the ring pattern that it should answer:

Press

Setup.

Press the

Press

Start.

Call the telephone number that you want the

button until you see this display:

distinctive ring pattern to recognize. NOTE: You have 3 minutes to call the A900 to

learn the distinctive ring. If three minutes have passed, follow these steps again.

The All-In-One will learn the distinctive ring

pattern.

Press

Setup

then the

button to access the

FAX RECEIVE MODE feature. Press the

button to select DRPD mode.

Start.

Options

Press NOTE: DRPD mode is not available in the FAX

RECEIVE MODE menu until a ring pattern has been successfully learned.

When the distinctive ring pattern is detected, the

All-In-One answers the call on the second ring and receives a fax automatically. All other ring patterns will be ignored.

Sending Faxes from the Computer

Your Compaq A900 comes with the ability to send faxes through your computer. Before you send faxes, set up and connect your Compaq A900. This section contains basic information about sending faxes with your computer. Prior to faxing from the computer you must have completed:

xý The “Getting Started” chapter of the user guide xý The Compaq A900 software installation (including

Configuring WinFax Basic)

xý Optionally, you may enter names and telephone

numbers into the WinFax address book. See the WinFax Phonebook section for instructions.

Sending a Fax

Double click on the Pagis Inbox icon on the

Windows desktop.

Click

Pagis Toolbar.

Place the document(s) to be faxed face down

and top down in the document input tray.

Click

the toolbar.

Make sure

Fax Printer

Click

ÆÆÆÆ

Start

Programs

on the Pagis ScanWorks toolbar, or

Fax

Fax machine

Fax To

and select

Properties

ÆÆÆÆ

Pagis ScanWorks

icon on the Pagis Inbox

is set to

WinFax.

to set enhancement options.

ÆÆÆÆ

If not, click

Click

The All-In-One then scans the

Fax.

document.

Select

Send Fax

once the scan is complete. The

WinFax Basic Send screen displays.

Select a name from the phone book listing or

enter a name, fax number and subject. Follow the instructions on the screens to send the fax.

You can set up automatically on the computer using the A900 modem. This is not recommended since you cannot perform other tasks, such as copying, scanning, or printing, with the A900 when WinFax is set up in receive mode. If you want to set up WinFax to automatically receive faxes on the computer, be sure to set WinFax to use the computer modem. See Appendix A for more details.

WinFax Basic Edition

to receive faxes

Using WinFax Basic for Faxing

You may also use WinFax Basic to fax from the computer. Consult the online WinFax Basic Help within the WinFax program for instructions.

Using the Compaq Control Form to Fax

You can use the Compaq Control Form to fax documents. The Compaq Control Form must be set up in the computer before printing a copy of Compaq Control Form. See the Compaq A900 Settings Utility section for instructions.

Faxing with the Compaq Control Form

Press the

Start

Control Form

button. A copy of the Control Form prints. Default settings are identified with a triangle next to the setting box.

After printing the Compaq Control Fo rm, ch eck

the

box at the top of the page and the

Fax

desired settings in the areas.

Check the name of the person who is sending

the

Fax From

Check the names of the people who are

section.

receiving the fax in the

Write your message, within the box, in the

section.

When you are finished, put the documents that

you want to fax behind the Compaq Control Form. Place the documents printed side face down and top down in the document input tray.

Press the

Control Form

panel. The fax begins.

button and then press the

Fax To

and

Fax Settings

section.

Contrast

Note

button on the control

Copying

Copying Overview

The Compaq A900 All-In-One offers three ways to make copies. You can make copies:

xý Using the control panel xý Using the Compaq Control Form xý Using the computer

Until a task is selected, the LCD panel displays READY.

Loading the Documents

You can use the A900 to copy documents that are printed on standard letter, legal, or A4-sized paper. Follow these guidelines to prepare your documents.

For the following types of documents, u se th e Copy/Scan Sleeve:

Envelopes

Checks

Receipts

Fragile or thin documents

Photographs

Wrinkled or creased paper

Curled or rolled paper

Torn paper

Carbon or carbon-backed paper

Coated or glossy paper

Onion skin or thin paper

xý Remove all staples, paper clips, and similar

items before feeding the document.

xý Make sure any glue, ink, or correction fluid on

the paper is completely dry before feeding the document.

Place the document(s) to be copied face down

and top down in the document input tray.

Adjust document guides to match the width of

the document, if necessary.

Loading the Document Using the Copy/Scan Sleeve

To protect irregular-sized or delicate documents or photos that were mentioned above, use the copy/scan sleeve when making copies.

Position the document or photograph in the

upper left corner of the sleeve.

Place the copy/scan sleeve face down and top

down in the document input tray.

Copying

Slide document down into the tray until the

machine grips the first sheet. The lower LCD panel displays the message:

Press the

Use the numeric keypad to enter the number of

copies to be made.

Press

Start.

The All-In-One will then make the requested copies of all the documents in the document input tray. Note that for some types of copies the computer may be required.

Copy

button.

Advanced Copy Features

In addition to the copy quantity, you can adjust the copy type, contrast, and size. This is done using the

and

Options

keys located on the left and right side of the LCD panel. To adjust the copy type, contrast, size and collation, complete the following procedure.

To access advanced copy features:

Load the documents printed side facing down in the document input tray.

Press the

Enter the number of copies you want using the numeric keypad.

Press the

button.

Copy

button to cycle through advanced copy features. (See the table below.)

button to change the copy feature settings.

Options

Start

button to copy.

Advanced Copy Features

Menu Options Description

Copy Quantity 1-99 Use the numeric keypad to enter the quantity of copies you want.

Black Draft

Copy Type

Copy Contrast Copy Size

For multiple copies, the computer must be operational.

The computer must be operation al for color copies.

Black Normal

Black Photo

Color Draft

Color Normal

Color Best

Dark to Light

100%

93% Fit, Letter to A4

90% A4 to Letter

80% Legal to A4

75% Legal to Letter

Custom

(25 to 250%)

Use Black Draft when the originals are black text or line art. Black Draft is the fastest copy setting, but the resolution is reduced.

Use Black Normal when the originals are black text or line art. Black Text is slower than Black Draft, but the resolution is better.

Use Black Photo when the originals are photos or have color content. Black Photo is faster than the color settings, but it prints in grayscale.

Use Color Draft to make quick color copies. Use Color Normal to make color copies with a better resolution than Color Draft. Use Color Best to make color copies with the best quality. Adjust this when your originals are too light or too dark. Use this when you want the copied image the same size as the original. Use this to copy the full page, including areas outside of printable margins. This will

also reduce from Letter to A4. Use this to reduce from A4 to letter. Use this to reduce from Legal to A4. Use this to reduce from Legal to Letter. Use this for a custom reduction. Use the numeric keypad to enter the size you want.

Copying with the Computer

Using Pagis ScanWorks, you can make copies of scanned images. These are basic steps to help you through a copy process. For more information on copying with Pagis ScanWorks, refer to the online documentation for Pagis ScanWorks.

Click

Toolbar.

Place the document(s) to be copied face down

and top down into the document input tray.

Click

Select the desired options on the screen.

ÆÆÆÆ

Start

Programs

on the Pagis ScanWorks toolbar.

Copy

Click

Printer

Click

Properties

Select

Reduce/Enlarge

ÆÆÆÆ

Compaq A900

to set the paper size and type.

to set enhancement options.

to set the proper

scaling.

ÆÆÆÆ

Pagis

Copying with the Compaq Control Form

Press the

Control Form

copy of Control Form prints.

Check the

The default settings on Control Form are

Copy

indicated with a triangle. You can change these settings by checking the desired settings in the Copy Setting section. For example, if you want 9 copies, check the 9 box.

When you are finished, put the documents that

you want to copy behind the Control Form. Place the document(s) to be copied face down and top down into the document input tray.

Press the

Control Form

panel. The copy process begins.

button and press

box at the top of the page

button on the control

Start

Click

The All-In-One then scans the

Copy.

document and sends the image to the selected printer.

Scanning

Scanning Overview

All scanning activities require the host computer to be connected and powered up.

The Compaq A900 All-In-One offers three ways to scan a document. You can scan:

xý Using the control panel of the A900 xý Using the Compaq Control Form xý Using the computer

The driver supports scanning from the bundled applications as well as all your favorite computer applications.

Loading Documents for Scanning

You can use the A900 to scan documents that are printed on standard letter, legal, or A4-sized paper. Follow these guidelines to prepare your documents.

Place the document(s) to be scanned face down

and top down in the document input tray.

Adjust the document guides to match the width

of the document, if necessary.

For the following types of documents use the Copy/Scan sleeve:

Envelopes

Checks

Receipts

xý Fragile or thin documents

Photographs

Wrinkled or creased paper

Curled or rolled paper

Torn paper

Carbon or carbon-backed paper

Coated or glossy paper

Onion skin or thin paper

xý Remove all staples, paper clips, and similar

items before feeding the document.

xý Make sure any glue, ink, or correction fluid on

the paper is completely dry before feeding the document.

Loading the Document Using the Copy/Scan Sleeve

To protect irregular-sized or delicate documents or photos that were mentioned above, use the Copy/Scan sleeve when scanning.

Slide the document or photograph in the upper

left corner of the sleeve.

With the original document/photo facing away

from you, place the sleeve in the document input tray.

Scanning

To send a scan, complete the following steps.

Slide document into the tray until the machine

grips the first sheet. The lower LCD panel displays the message:

Press the

IMPORTANT: Scan destinations must have been previously set up from the computer. See the section Scan Settings in the “Common Procedures” chapter for information on setting up a scan destination.

Select the SCAN TO destination. Use the

Options

choices.

Press

Start

The All-In-One will then contact the host computer and scan all the documents in the document input tray to the chosen destination.

button.

Scan

button to cycle through the available

Advanced Scanning

You can adjust the scan type and contrast. Use the

and

Options

panel to make adjustments. To access advanced scanning features:

Load the documents printed side facing down in the document input tray.

Press the

Select the Scan To destination using the

Press the

button.

Scan

Options

button to cycle through advanced scan features.

Options

Start

button to change the scan feature settings.

button to scan.

button.

Advanced Scan Features

Menu Options Description

Black Draft

Scan Type

Scan Contrast

Black Normal

Black Photo

Color Draft

Color Normal

Color Best

Dark to Light

Use when the originals are black text or line art. This is the fastest scan, but the resolution is reduced.

Use when the originals are black text or line art. This is slower than Black Draft, but the resolution is better.

Use when the originals are photos or have color content. Black Photo is slower than Black Normal but it captures grayscale information.

Use when the originals are color photos. This is the fastest color scan, but the resolution is reduced.

Use when you want a better quality color scan. This is slower than Color Draft.

Use when you want the best quality color scan. This is slower than Color Normal and the slowest scan possible. The resolution is the best.

Adjust this when your originals are too light or too dark.

buttons located on the left and right side of the LCD

Scanning with the Computer

Using Pagis ScanWorks, you can scan documents and photos. These are basic steps to help you through a scan process. For more information on scanning with Pagis ScanWorks, refer to the online user’s manual.

Click

Pagis Toolbar.

Place the document(s) to be scanned face down

and top down in the document input tray.

Click

Select the desired options on the screen.

ÆÆÆÆ

Start

Scan

Programs

on the Pagis ScanWorks toolbar.

ÆÆÆÆ

Compaq A900

ÆÆÆÆ

Select the page type that most closely resembles your document.

Click

Properties

to set enhancement options.

Select the Scan To selection to set where the image will be sent to when it is scanned.

Scanning with the Compaq Control Form

Press the

Start

Control Form

button. A copy of Compaq Control Form prints.

Check the

The default settings on the Control Form are

Scan

indicated with a triangle. You can change these settings by checking the desired settings in the

Scan Settings

When you are finished, put the documents that

section.

you want to scan behind the Compaq Control Form. Place the document(s) to be scanned face down and top down in the document input tray.

Press the

Control Form

panel. The scan process begins.

The Control Form and document are scanned

and the image is sent to the selected destination.

button and then press the

box at the top of the page.

button on the control

Click

The All-In-One then scans the

Scan.

document and sends the image to the selected application.

Maintaining Your A900

Cleaning the Document Scanner

For best quality faxes and scans, you may occasionally need to clean some internal parts of the machine, such as the:

xý white roller xý scanning glass

If these parts are dirty, documents scanned or sent to another fax machine will not be clear.

To clean the internal parts of the A900:

Unplug the power cord from the electrical outlet

or the rear of the machine.

Open the control panel.

Removing the white roller

Wipe the roller surface with a soft cloth

dampened with water.

Wipe the scanner glass surface with a soft cloth

dampened with water. Dry with a soft tissue.

Opening the control panel

Disassemble the white roller as follows:

Both ends of the white roller have plastic bushings that are snapped shut with small tabs on them. Pull the bushing slightly out 1, then rotate the bushing until it reaches the slot 2. Then pull the roller up.

Cleaning the Cartridge Carrier

If the ink cartridge is not printing from some nozzles as indicated on the test page, the cartridge carrier contacts may need cleaning. See the Cleaning Print Cartridges of the “Common Procedures” chapter for more information.

To clean the cartridge carrier contacts:

Open the control panel and the cartridge access

door.

Unplug the power cord from the electrical outlet

or the rear of the machine.

Remove the ink cartridges.

Use a clean dry cloth or tissue to clean the print

cartridge contacts inside of the machine.

Replace the ink cartridges.

Plug in the power cord.

Replacing the Document Separator Pad

If documents continually feed more than one page at a time through the scanner assembly, you may need to replace the document separator pad. Visit the Compaq website at www.compaq.com to order the separator pad. Or call Customer Service at 1-800-OKCOMPAQ (1-800-652-6672).

The life of the automatic document feed rubber varies with use. You may not have to replace this pad during the life of the A900.

Basic Troubleshooting

Preparation

Many times a problem can be easily solved by verifying that simple things are installed and/or connected properly. Before continuing in this section, be sure to check:

xý The power is on at the unit. xý The ink cartridges are present. xý The paper is installed. xý The cables and cable connections are secure.

Clearing Document and Paper Jams

Document Jams during Copying, Scanning or Sending Faxes

While scanning documents with your Compaq A900, you could experience a document jam.

If a document jam occurs, the following displays on the LCD panel:

CAUTION:

not pull the document out of the slot. Doing so could harm your machine.

If an original document jams:

Open the control panel.

Carefully remove the jammed document. Be

sure to remove the entire document to prevent the jam from reoccurring.

Ensure that the document input tray is clear.

Close the control panel firmly until it clicks into

place.

Retry.

If a document jams while you are sending a fax, do

Paper Jams during Printing, Copying, or Printing Faxes

Paper may get jammed in the printer exit. If a paper jam occurs, the following displays on the

LCD panel:

If you experience a jam in the printer exit tray:

Carefully pull the jammed paper out the p aper

exit of the A900.

Clear the printer exit tray’s path and ensure that

the paper in the paper feed is aligned properly.

Press the

Stop/Clear

button. The plain paper feed area can become obstructed. If you experience a jam in the plain paper feed area:

Gently pull the jammed paper out.

Clear the paper tray.

Reload the paper.

Press the

Stop/Clear

button. If the jam occurs inside the A900:

Unplug the A900 power cord.

Open the control panel and the cartridge

compartment cover.

Carefully remove the jammed paper.

Close the cartridge compartment cover.

Close the control panel firmly until it clicks into

place.

Plug in the power cord

Error Messages

Occasionally the A900 may display an error message on the Control Panel’s Liquid Crystal Display (LCD) screen. Often, the error can be easily resolved and the current task can be completed. The following table lists the error messages you may encounter, the most probable cause, and a simple solution.

Troubleshooting Error Messages

Ready State Messages

SYMPTOM/MESSAGE CAUSE SOLUTION

ADD PAPER No paper detected in the paper input tray. Load paper in the input tray. CHANGE BLACK INK Received faxes are stored to memory, not

printed.

CLR DOCUMENT JAM A document jam or a very long document

REMOVE PAPER JAM THEN PRESS CLEAR

MEMORY TO PRINT A copy collate or incoming fax is in

COVER OPEN

CLOSE COVER"

Smart Ink has determined that the ink cartridge is empty.

was scanned. Paper jam occurred in printer paper path. Clear paper jam then press

memory while the printer is busy. The cartridge access door is open.

Replace the Black ink cartridge. Replacing the Black ink cartridge and selecting NEW BLACK CARTRIDGE will reset the ink monitoring system and print any faxes in memory. (Note that if you keep the old cartridge installed and tell the system you have installed new cartridges you may get some more pages printed but you will defeat the ink management system and may lose incoming faxes.)

Open cover and remove document or jam

See Clear Paper Jam instructions

A copy job will complete when a print job is finished.

Close the cover. The display will ask if any cartridges were changed with CARTRIDGE CHANGE.

The default is NO - press this. If cartridges were changed, see the

Changing Cartridges from the A900 Control

section.

Panel

START

CLEAR/STOP

to select

Troubleshooting Error Messages

Fax Messages

SYMPTOM/MESSAGE CAUSE SOLUTION

ENTER FAX NUMBER TO DIAL" with beep warning tone and return to READY state.

LOAD DOCUMENT" with beep warning tone and return to READY state.

RESOURCE BUSY, TRY LATER with beep warning tone and return to prior state.

CLR DOCUMENT JAM A document jam or very long document

DOCUMENT OUT, PLEASE WAIT Pressing STOP after paper is loaded. Wait for all document(s) in the document

FAX SPEED # ? UNDEFINED beep warning tone and return to READY

state. Display MEMORY FULL! and returns to

READY state

MEMORY FULL, TO CONTINUE, START 

NO LINE CONNECTION, beep warning tone and return to READY state.

STOP PRESSED, PLEASE WAIT STOP key pressed during fax transmission. Wait for the fax job to be terminated. CHANGE BLACK INK MEMORY TO PRINT

MEMORY FULL! The memory becomes full while receiving a

An attempt to send a fax without entering a fax number.

An attempt to start a fax operation before loading the document.

Tried to fax a document with MEMORY XMIT OFF while another fax operation is happening.

was scanned.

Entered a number of an unassigned speed dial.

Memory Full occurred while scanning the first page of a document.

Memory Full occurred after the first page of a document has been scanned into memory.

Phone line disconnected while trying to send a fax.

Smart Ink has determined that the ink cartridge is empty. An incoming FAX has been saved to memory

fax. A900 will print out (or save to memory) the

received pages.

Enter a fax number before sending a fax.

Load the document to be copied before pressing START.

Wait for the current fax operation to complete.

Open the cover and remove document or jam.

input tray to be fed to the document exit tray.

Enter an assigned speed dial number. Use the A900 Settings Utility to set up speed dial numbers.

Wait for memory to become available, then try again or Turn Memory XMIT off from SETUP or A900 Settings Utility.

Press completely stored pages. Current and remaining pages will not be sent.

Pressing Check the phone line connection.

Faxes will continue to be received to memory (until full). Replace Black ink cartridge to print out received faxes. Replacing the Black ink cartridge and selecting NEW BLACK CARTRIDGE will reset the ink counting system. (Note that if you keep the old cartridge installed and tell the system you have installed new cartridges you may get some more pages printed but you will defeat the ink management system and may lose incoming faxes.)

Sending station should see a transmission error and re-send the fax.

and the A900 will send

START

STOP/CLEAR

will cancel the job.

Continued

Fax Messages, Continued

SYMPTOM/MESSAGE CAUSE SOLUTION

"PC DRPD SETUP FAILED!

A900 failed to learn the DRPD tones. Ring pattern not detected. System timed out waiting for ring. Note that DRPD mode can not be selected

until a ring pattern has been successfully learned.

Check phone line connection.

Troubleshooting Error Messages

Copy Messages

SYMPTOM/MESSAGE CAUSE SOLUTION

LOAD DOCUMENT" with beep warning tone and return to READY state.

ADD PAPER with beep warning tone and return to READY state.

RESOURCE BUSY, TRY LATER with beep warning tone and return to prior state.

REMOVE PAPER JAM THEN PRESS CLEAR

DOCUMENT OUT, PLEASE WAIT STOP pressed after paper is loaded.

CLR DOCUMENT JAM A document jam or a very long document

PC NOT AVAILABLE displayed on the LCD panel with a beep warning tone and return to READY state.

ADD PAPER MEMORY TO PRINT ADD PAPER with beep warning tone and

return to READY state. MEMORY TO PRINT Starting a copy collate or multiple copy

MEMORY FULL! Collate is off and insufficient memory to

MEMORY FULL, TO CONTINUE, START During a multiple copy operation, the

Tried to start a copy operation before loading the document.

Tried to start a copy operation with no paper in the paper input tray.

Tried to copy when the scanner is in use. Tried to copy when printer is in use. Tried to start a computer-assisted copy

while parallel port is in use by another task.

Paper jam occurred in paper path.

was scanned. Computer is not available for a copy task

that required computer assistance. (multiple photo or color copies)

Making copies without paper and collate on.

Making copies without paper and collate off.

operation while the printer is busy.

copy current sheet of document.

memory became full.

Load document to be copied before pressing

Load paper in the input tray.

Verify that the computer is connected and available.

Wait for resource to become free then try again.

Clear paper jam, then press See section

Wait for all document(s) in the document input tray to be fed to the document output tray.

Open the control panel and remove document or jam.

Verify that the computer is connected and available.

Make sure the cables are connected, the computer is on and not in sleep mode.

Retry when the computer is available. Add paper and printing will continue

Add paper before attempting to copy.

Copy job will complete when print job is finished.

Job will be automatically aborted. Retry when more memory becomes available.

Press full pages scanned so far, then continue the scanning process.

Press

START

Clearing Documents and Paper Jam

START

STOP

CLEAR /STOP

to print (collated) the current

to cancel the copy operation.

Troubleshooting Error Messages

Scan Messages

SYMPTOM/MESSAGE CAUSE SOLUTION

SCAN TO UNDEFINED. with beep warning tone and

return to READY state. LOAD DOCUMENT" with beep warning

tone and return to READY state. RESOURCE BUSY, TRY LATER with beep

warning tone and return to prior state.

CLR DOCUMENT JAM

DOCUMENT OUT, PLEASE WAIT Pressing STOP after paper is loaded. Wait for all document(s) in the document

PC NOT AVAILABLE with beep warning



tone and return to READY state

Trying to scan to an undefined scan destination.

Trying to start a scan operation before loading the document.

Trying a SCAN operation while the scanner is busy.

Trying to scan while parallel port is in use by another task

A document jam or a very long document was scanned.

There is no response from computer.

Use A900 Settings Utility to define the scan locations.

Load document to be scanned before pressing

Verify that the computer is connected and available.

Wait for resource to become free then try again.

Open the cover and remove document or jam.

input tray to be fed to the document output tray.

Verify that an IEEE 1284 cable is connected to the computer and that the computer is on and not in sleep mode.

Verify that the A900 software is properly installed and running by selecting A900 Settings from the Compaq A900 program group.

Retry.

START

Troubleshooting Error Messages

Control Form Messages

SYMPTOM/MESSAGE CAUSE SOLUTION

RESOURCE BUSY, TRY LATER with beep warning tone and return to prior state.

CLR DOCUMENT JAM A document jam or a very long document

DOCUMENT OUT, PLEASE WAIT Pressing STOP after paper is loaded Wait for all document(s) in the document

ADD PAPER with beep warning tone and return to READY state.

CHANGE BLACK INK Trying to print a Control Form but Smart Ink

REMOVE PAPER JAM THEN PRESS CLEAR

PC NOT AVAILABLE with beep warning tone and return to READY state.

Trying to scan Control Form sheet while the computer is using parallel port for another job.

Trying to print a Control form sheet while computer is using parallel port for another job.

was scanned.

Trying to print a Control Form when no paper is in the paper input tray.

has determined that the ink cartridge is empty.

Trying to print a Control Form when a Paper jam occurred in the paper path.

There is no response from the computer. Verify that an IEEE 1284 cable is connected

Wait for current computer to printer port activity to complete, then try again.

Open the cover and remove document or jam.

input tray to be fed to the document output tray.

Load paper into the paper input tray.

Replace Black ink cartridge. Replacing the Black ink cartridge and selecting NEW BLACK CARTRIDGE will reset the ink counting system. (Note that if you keep the old cartridge installed and tell the system you have installed new cartridges you may get some more pages printed but you will defeat the ink management system and may lose incoming faxes.)

Clear paper jam, then press

to the computer and that the computer is on and not in sleep mode.

Verify that the A900 software is properly installed and running by selecting A900 Settings from the Compaq A900 program group.

Retry.

STOP/CLEAR

Correcting Problems

Some of the problems that you may encounter are listed in the table titled “Error Messages.” Occasionally, other problems may arise that you could solve yourself. They are listed in the tables below along with a possible cause and possible solution.

Fax Problems

Symptom Solution

Check the power cord connection.

The machine is not working. There is no display. The buttons do not work.

No dial tone (when START key is pressed form READY display.)

The numbers stored in the SPEED DIAL memory do not dial correctly.

The document does not feed into the machine.

Incoming faxes are not received automatically.

Faxes can not be received manually. The machine will not send a fax.

Incoming faxes are incomplete or contain blank spaces.

Spots on incoming faxes.

You are receiving poor quality faxes.

Stretched words on incoming faxes. There are vertical lines or stripes on copies

or documents you send. The machine dials a number, but fails to

make a connection with another fax machine.

Pages have a small strip of text printed at the top with a large blank area below.

Losing characters on the bottom edge of the page.

Check to make sure your electrical outlet is live.

Ensure that the telephone cord is connected properly.

Plug another telephone into the phone jack to check the socket.

Make sure the numbers are stored in the memory correctly. To print speed dial list

press the

OPTIONS

Make sure the document is not wrinkled or folded and is not too thick or too thin.

Make sure that the cover is firmly closed.

Make sure that the A900 FAX RECEIVE mode is not set to TEL. The current receive

mode is displayed in the upper right corner of the LCD panel. Make sure the extension phone is on the hook properly.

Check to see if there is paper in the paper input tray.

Insufficient memory to receive fax.  (See

Messages) Press

Make sure the document is loaded face down.

Check the machine you are sending to for problems.

The machine sending you the fax may be faulty.

A noisy phone line can cause line errors.

Make a copy to check your machine.

The cartridge may be running out of ink. See

Check the phone for line noise.

Run a printer self test to be sure the print head is clean. See

The machine sending you a fax may have a dirty scan glass.

Check the phone for line noise.

The machine sending you the fax had a temporary document jam.

Check your scan glass. It may need to be cleaned. See

The fax machine you are trying to reach may be turned off, out of paper, or can not

answer incoming calls.

You may have selected the wrong paper size setting. See The

Paper

Set AUTO REDUCTION ON. This control is located in the A900 Settings Utility on the

FAX TAB

, then press

SETUP

button to select the

twice , or *9* on the EXT phone, before you hang up the handset.

START

section.

button to select the PRINT REPORT feature. Press

SPEED DIAL LIST.

Memory To Print, Memory Full

Press

START

Print Quality Problems.

Maintaining Your A900.

to print.

Loading Different Size

in Fax

Print Quality Problems

Symptom Solution

The print cartridge may be running out of ink.

Light or blurred characters

Smudged or dark characters

Characters with white lines

Color print quality is poor.

Characters are improperly formed or not aligned correctly.

Vertical straight lines in tables, borders and graphs are not smooth.

Solid black areas on transparencies contain white streaks.

Printed color does not match screen color.

Documents are printing black and white instead of color.

Printer pauses frequently during a print job

The print cartridge may need to be cleaned. See

Make sure you are using the correct type of paper.

The paper should be straight and without wrinkles.

Let the ink dry for a moment before handling the document.

Adjust the Print Quality settings.

The print cartridge may need to be cleaned. See

The print cartridge may be running low on ink.

Remove and reinstall the print cartridge.

The print cartridge may need to be cleaned. See

Make sure you are using the correct type of paper.

Adjust the Print Quality settings.

The media is loaded incorrectly or is an unsupported size or type. Try feeding one

sheet at a time. Make sure you do not have hard-coded spaces at the left margin in your application.

The print cartridge may need to be cleaned. See

The print cartridge may need to be aligned. See

The print cartridge may need to be cleaned. See

Try changing the fill pattern in your application software.

The color print cartridge has run out of one or more ink colors. Install a new color

ink cartridge. The print cartridge may need to be cleaned. See

The print settings may be incorrect.

If your printer pauses frequently (every two or three lines) during a print job, and the

printed pages have alternating bands of light and dark print, choose Enable Buffer Mode from the

1.ýFrom the printer's Control Program, click the

2.ýChoose the

tab.

Options

Enable Buffer Mode

option.

Cleaning Print Cartridges

Cleaning Print Cartridges Aligning Print Cartridges Aligning Print Cartridges

Cleaning Print Cartridges

tab.

Options

section

section section section

section

. . .

Printing and Copying Problems

Symptom Solution

The scan tool may be using the parallel port. Close the scan tool application.

Printer is on, but nothing prints.

Printer seems to be printing, but no characters are printing.

Unexpected characters print or characters are missing.

Printer prints very slowly.

The Control Panel does not respond. Making a local copy at 100% does not print

on a single sheet although the same size paper is in the paper input tray.

Page does not print.

The A900 doesnt respond.

The printer may be improperly connected to the computer. Check the cable

connections at the All-In-One and at the computer. Make sure that the printer cable is IEEE 1284 compliant.

The printer cable may be defective. Try another cable.

Make sure your application has the A900 selected as the default printer.

Make sure there is paper in the paper input tray.

Make sure that your selected port is not already being used by another device.

Make sure that the paper path is not blocked.

Be sure the tape covering the nozzle of the print cartridge has been removed.

The print cartridge may be out of ink.

Make sure that your application has the A900 selected as the default printer.

Check the printer cable connections.

The print head may need to be cleaned. See

You may be using High print quality. Adjust your Print Quality settings to

QUICK PRINT.

Graphics print more slowly than text.

Color prints more slowly than black.

Special media prints more slowly than plain paper.

Open applications affect print speed. Close other running programs if they are not

required. Unplug the A900 power cord, then plug it back in.

The A900 does not know the paper size that is loaded in the printer output tray.

Press button until the correct paper size (letter, legal, A4) is displayed.

Complicated page formats may not be printable on the printer. Too many fonts

and/or complex graphics can cause this problem. Simplify your page. Unplug the A900 power cord, then plug back in.

Restart Windows.

, use the menu key to select the

Setup

Cleaning Print Cartridges

Paper Size

menu. Press the

section

NORMAL

Options

Paper Feeding Problems

Symptom Solution

Clear the paper jam. See section,

Paper is jammed Paper sticks together

Paper fails to feed

Multiple sheets of paper fed

Paper skews or buckles in the paper bin

Envelopes skew or fail to feed correctly in the paper bin.

Transparencies stick together in the paper exit.

Make sure there is not too much paper in the paper input tray.

Make sure you are using the correct type of paper.

Fan the paper to allow some air between the sheets.

Humid conditions may cause some paper to stick together.

Make sure there is not too much paper in the paper input tray.

Make sure that the envelope guide is not in the install position.

Remove any obstructions from inside the printer.

Make sure there is not too much paper in the paper bin.

Load paper of only one type, size, and weight.

Do not force paper down into the printer when loading.

If multiple sheets have caused a paper jam, clear the paper jam.

Make sure there is not too much paper in the paper input tray.

Make sure the paper guide does not push the paper and cause it to bow.

Make sure you are using the correct type of paper.

Do not force paper down into the printer when loading.

Make sure that the right side of the paper is aligned with the right edge of the

feeder, and the left paper guide is set against the left side of the paper. Make sure that the envelope guide is not in the envelope position.

Make sure that the envelope guide has been turned to the envelope load position.

Make sure that the paper guide is against the left side of the envelopes.

Use only transparencies designed for Inkjet Printers.

Remove each transparency as it exits from the printer.

Clearing Document And Paper Jams

Scanning and Copying Problems

Symptom Solution

Make sure you load the document to be scanned into the document tray.

Can not scan a document into memory

Scanning very slowly

There is no document or the document is loaded improperly. Insert the document properly and try again, message appears on the screen.

Scanner is busy receiving or printing data. When the current job is completed, try again, message appears on the screen.

The scanner driver is not installed or an operation environment is not set up properly. Reinstall the scanner driver and try again, message appears on the screen.

Port is disabled. Check if the port is properly connected, or power is on. Then restart your computer, message appears on the screen.

Port is disabled. Check if the port is properly connected, power is on, scanner is not busy, message appears on the screen.

Vertical black line or strip over the entire length of the scan or copy.

Print out any received documents that are stored in the memory.

If there are any outgoing faxes stored in the memory waiting to be sent, print out the

received documents that are stored in memory. Graphics are scanned more slowly than text and color is slower than black.

Increasing resolution will slow scanning. Adding more memory to the computer can dramatically improve scanning speed,

especially for higher resolution color images. If there is a lot of disk activity when scanning is the only application running on the computer, this is a good indication that additional memory is needed.

Communication speed becomes slow in scan mode because a lot of memory is

required to analyze and reproduce the scan image. It is recommended that you set your computers Parallel Port to ECP mode for maximum performance. Bi-directional mode can also be used, but it will run slower than ECP mode. (Do not select EPP as this mode is not supported by A900.). For details on how to set the mode in your BIOS, refer to the documentation that came with your computer.

Insert the document properly and push it down until the A900 grips the document.

Your scanner may be busy with a copying or faxing job. When the current job is

completed, try again.

Make sure that the application selects the Compaq A900 Scanner as the Twain

Scanner Reinstall the scanner driver by re-installing the A900 software.

I/O errors can occur during scanning. Check the cable and cable connections.

The printer cable may be improperly connected or the power may be turned off.

Check the cable. Make sure the power is turned on.

Contaminated scanner lens. See the

instructions.

Maintaining Your A900

section for cleaning

Control Form Problems

Symptom Solution

Computer is not available and system has reverted into demo mode.

Demo Sample prints when button is pressed

CONTROL FORM

Verify that an IEEE 1284 cable is connected to the computer and that the computer

is on and not in sleep mode. Verify that the A900 software is properly installed and running by selecting A900

Settings from the Compaq A900 program group.

Regulatory and Safety Notices

Electromagnetic Interference Compliance Notices

This equipment has been tested and found to comply with the limits for a Class B digital device, p ursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

xý Reorient or relocate the receiving antenna. xý Increase the separation between the equipment

and receiver.

xý Connect the equipment into an outlet on a

circuit different from that to which the receiver is connected.

xý Consult the dealer or an experienced radio or

television technician for help.

Modifications

The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user's authority to operate the equipment.

Cables

Connections to this device must be mad e with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations

Declaration Of Conformity For Products Marked With The FCC LogoUnited States Only

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two con ditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

For questions regarding your product, call 1-800- 6526672 (1-800-OK COMPAQ) or contact:

Compaq Comp uter Corporation P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000

For questions regarding this FCC declaration, call 1-281-514-3333 or contact:

Compaq Comp uter Corporation P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000

To identify this product, refer to the Part, Series, or Model number found on the product.

Canadian Notice

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Avis Canadien

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleu r du Canada.

Safety

Safety is important when you are operating your unit. Follow the guidelines in this section to enjoy your experience.

Power Cords

If you were not provided with a power cord for your unit, you should purchase a power cord that is approved for use in your country.

/18AWG, and the length of the cord must be between 5 feet (1.5 m) and 6 ½ feet (2m). If you have questions about the type of power cord to use, contact your Compaq authorized service provider.

A power cord should be routed so that it is not likely to be walked on or pinched by items placed upon it or against it. Particular attention should be paid to the plug, electrical outlet, and the point where the cord exits from the product.

WARNING:

should attempt to repair this equipment. All troubleshooting

and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard.

Only authorized technicians trained by Compaq

If your telephone equipment causes harm to the telephone network, the telephone company may discontinue your service temporarily. If possible, they will notify you in advance. But, if advance notice is not practical, you will be notified as soon as possible. You will also be informed of your right to file a complaint with the FCC.

Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service.

If you experience trouble with this telephone equipment, contact your local telephone company for information on obtaining service or repairs. The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning.

This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs.

U.S. Regulations Governing the Use of Modems

This equipment complies with Part 68 of the FCC rules. Located on the rear of the Compaq A900 All-In-

One is a label that contains, among other information,

the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. Upon request, you must provide this information to your telephone company.

Ringer Equivalence Number

The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your telephone number is called. In most areas (but not all), the sum of the RENs of all devices connected to one line should not exceed five (5.0). To be certain of the number of devices you may connect to your telephone line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for your calling area.

The REN for this device is 0.7B. An FCC Compliant 6-position modular plug is

provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible 6-position modular jack which is FCC Part 68 Compliant.

For the Compaq Customer Support Center and your nearest Compaq Authorized reseller in North America, call 1-800-345-1518 or write:

Compaq Customer Support Center P.O. Box 692000 Houston, Texas 77269-2000

Telephone Consumer Protection Act of 1991

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile machine unless such message clearly contains, in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sen t an d an identification of the business, or entity, or individual sending the message and the telephone number of the sending machine or such business, or entity, or individual.

Canadian Regulations Governing the Use of Modems

NOTE

: The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction.

Before installing the equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

CAUTION:

FRQQHFWLRQVýWKHPVHOYHVñýEXWýVKRXOGýFRQWDFWýWKH DSSURSULDWHýHOHFWULFýLQVSHFWLRQýDXWKRULW\ýRUýDQ HOHFWULFLDQï

NOTICE:

assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices, subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.

Ringer Equivalence Number (REN)

The device is 0.7B.

8VHUVýVKRXOGýQRWýDWWHPSWýWRýPDNHýVXFK

The Ringer Equivalence Number

for this

(REN)

&RPSDTý&DQDGDñý,QFï éèý9RJHOOý5RDG 5LFKPRQGý+LOOñý2QWDULRýý/$è%ýê3ç

General Precautions for Compaq Products

Retain the product’s safety and operating instructions for future reference. Follow all operating and usage instructions. Observe all warnings on the product and in the operating instructions.

To reduce the risk of fire, bodily injury, and damage to the equipment, observe the following precautions.

xý Damage Requiring Service

Unplug the product from the electrical outlet and take the product to a Compaq authorized service provider under the following conditions:

The power cord, extension cord, or plug is damaged.

Liquid has been spilled or an object has fallen into the product.

The product has been exposed to water.

The product has been dropped or damaged in any way.

There are noticeable signs of overheating.

The product does not operate normally when you follow the operating instructions.

xý Servicing

Except as explained elsewhere in the Compaq documentation, do not service any Compaq product yourself. Opening or removing covers that are marked shock. Service needed on components inside these compartments should be done by a Compaq authorized service provider.

xý Mounting Accessories

Do not use the product on an unstable table, cart, stand, tripod, or bracket. The product may fall, causing serious bodily injury and serious damage to the product. Use only with a table, cart, stand, tripod, or bracket recommended by the manufacturer, or sold with the product. Any mounting of the product should follow the manufacturer’s instructions, and should use a mounting accessory recommended by the manufacturer.

may expose you to electric

For the location of the authorized Canadian maintenance facility nearest you, call 1-800-263-5868 or contact:

xý Ventilation

Slots and openings in the product are provided for ventilation and should never be blocked or covered since these ensure reliable operation of the product and protect it from overheating. The openings should never be blocked by placing the product on a bed, sofa, carpet, or other similar flexible surface. The product should not be placed in a built-in apparatus such as a bookcase or rack unless the apparatus has been specifically designed to accommodate the product, proper ventilation is provided for the product, and the manufacturer’s instructions have been followed.

xý Water and Moisture

Do not use the product in a wet location.

xý Grounded (Earthed) Products

Some products are equipped with a three-wire electrical grounding-type plug that has a third pin for grounding. This plug only fits into a grounded electrical outlet. This is a safety feature. Do not defeat the safety purpose of the grounding-type plug by trying to insert it into a non-grounded outlet. If you cannot insert the plug into the outlet, contact your electrician to replace the obsolete outlet.

xý Power Sources

The product should be operated only from the type of power source indicated on the product’s electrical ratings label. If you have questions about the type of power source to use, contact your Compaq authorized service provider or local power company. For a product that operates from battery power or other power sources, refer to the operating instructions included with the product.

xý Accessibility

Be sure that the power outlet you plug the power cord into is easily accessible and located as close to the equipment operator as possible. When you need to disconnect power to the equipment, be sure to unplug the power cord from the electrical outlet.

xý Power Cords

If you have not been provided with a power cord for your unit or for any AC-powered option intended for use with your unit, you should purchase a power cord that is approved for use in your country.

The power cord must be rated for the product and for the voltage and current marked on the product’s electrical ratings label. The voltage and current rating of the cord should be greater than the voltage and current rating marked on the product. In addition, the diameter of the wire must be a minimum of 0.75 mm 18AWG and the cord should be between 5 and 6.5 feet (1.5 and 2 meters) long. If you have questions about the type of power cord to use, contact your Compaq authorized service provider.

Route the power cord so that it will not be walked on, tripped over, or pinched by items placed upon or against it. Pay particular attention to the plug, electrical outlet, and the point where the cord exits the product.

xý Protective Attachment Plug

In some countries, the product cord set may be equipped with a wall plug having overload protection. This is a safety feature. If the plug needs to be replaced, be sure the Compaq authorized service provider uses a replacement plug specified by the manufacturer as having the same overload protection as the original plug.

xý Extension Cord

If an extension cord or power strip is used, make sure that the cord or strip is rated for the product and that the total ampere ratings of all products plugged into the extension cord or power strip do not exceed 80% of the extension cord or strip ampere ratings limit.

xý Overloading

Do not overload an electrical outlet, power strip, or convenience receptacle. The overall system load must not exceed 80% of the branch circuit rating. If power strips are used, the load should not exceed 80% of the power strip input rating.

xý Cleaning

Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

xý Heat

The product should be placed away from radiators, heat registers, stoves, or other pieces of equipment (including amplifiers) that produce heat.

xý Replacement Parts

When replacement parts are required, be sure the service provider uses replacement parts specified by Compaq.

xý Safety Check

Upon completion of any service or repairs to the product, have your Compaq authorized service provider perform safety checks to determine that the product is in proper operating condition.

xý Options and Upgrades

Use only the options and upgrades recommended by Compaq.

xý Object Entry

Never push a foreign object through an opening in the product.

Precautions for Products with Modems, Telecommunications, or Local Area Network Options

In addition to the general precautions described earlier in this chapter, be sure to observe the following precautions when operating telecommunications and network equipment. Failure to observe these precautions could result in fire, bodily injury, and damage to the equipment.

xý Do not connect or use a modem or telephone

(other than a cordless type) during a lightning storm. There may be a remote risk of electric shock from lightning.

xý Never connect or use a modem or telephone in a

wet location.

xý Do not plug a modem or telephone cable into

the Network Interface Card (NIC) receptacle.

xý Disconnect the modem cable before opening a

product enclosure, touching or installing internal components, or touching an uninsulated modem cable or jack.

xý Do not use a telephone line to report a gas leak

while you are in the vicinity of the leak.

Warranty Information

What is the warranty for my Compaq A900 AllIn-One?

How do I obtain online support?

Compaq offers free technical support via the Internet at www.compaq-at-home.com web site. You may also Email Compaq Technical Support at Support@Compaq.com and quickly receive answers to your Compaq A900 All-In-One questions.

Your Compaq A900 All-In-One is covered by a Compaq One Year Limited Warranty. You are entitled to warranty service if a hardware repair is required on your Compaq A900 All-In-One within the warranty period. This limited warranty is valid only within the United States or Canada, and only within the country in which it was purchased.

What are the terms of this limited warranty?

Compaq warrants that the printer you have purchased from Compaq or from a Compaq authorized reseller is free from defects in materials or workmanship under normal use during the warranty period. The warranty period commences on the date of purchase. Your dated sales receipt is your proof of the date of purchase. This warranty extends only to you, the original purchaser. You cannot transfer the warranty to anyone who purchases the product from you.

Compaqs Extra Mile Program features free technical support during the one-year warranty period. Contact the Compaq Technical Support Center 1-800-OKCOMPAQ (1-800-652-

6672). Technical support is available during the warranty period. Technical support specialists are available to diagnose and troubleshoot problems seven days a week, 24 hours a day.

What is not covered by this limited warranty?

xý Product purchased from anyone other than

Compaq or a Compaq authorized reseller

xý Product purchased outside the United States or

Canada

xý Software products except for obligations

specified in the software program license agreement

xý Routine cleaning, or normal cosmetic and

mechanical wear

xý Damage from misuse, abuse, or neglect xý Damage from use outside the product’s usage

parameters

xý Damage from use of parts not manufactured or

sold by Compaq

xý Damage from modification or in corporation

into other products

xý Damage from repair or replacement of

warranted parts by other than a Compaq authorized service provider

xý Damage to or loss of any programs or data xý Damage resulting from an act of God

How do I obtain warranty service?

Call Compaq's Technical Support Center at 1-800-OK-COMPAQ, 1-800-652-6672. Compaq's highly trained technicians will first try to resolve the problem by phone. If your problems cannot be resolved by phone, Compaq will ship an exchange printer to you. Upon receipt of the exchange printer, pack the defective printer (in the carton which contained the exchange printer) and make it available for pickup by a Compaq representative. If you fail to return the defective printer within 5 business d ays, you will be responsible for the full amount of the replacement printer.

If you prefer, your printer may be mailed to Compaq to be repaired and returned, rather than exchanged. In either case, Compaq pays for all shipping charges.

Limited Warranty Statement for the United States and Canada

This Limited Warranty is valid only within th e United States or Canada, and within the country in which the

Hardware Product was purchased. Hardware Products Covered and Duration of Warranty This Limited Warranty applies in the United States and

Canada to Hardware Products manufactured or distributed by Compaq Computer Corporation (Compaq) under the Compaq brand name.

A Compaq Hardware Product is defined as Compaq A900 All-In-One.

Contact your Compaq authorized reseller or Compaq if you have any questions about this Limited Warranty.

Compaq’s obligations with respect to Software distributed by Compaq under the Compaq brand name are set forth in the applicable end-user license agreement. Compaq has no other obligation to repair or replace software under this limited warranty. NonCompaq Hardware and Software Products are provided on an “AS IS” basis. However, non-Compaq manufacturers, suppliers, or publishers may provide their own warranties.

Terms of the Warranty

Compaq warrants that the Hardware Product you have purchased from Compaq or from a Compaq authorized reseller is free from defects in materials or workmanship under normal use during the warranty period. The warranty period commences on the date of purchase. Your sales receipt, showing the date of purchase of the Hardware Product, is your proof of the date of purchase. This warranty extends only to you, the original Purchaser. It is not transferable to anyone who subsequently purchases the Hardware Product from you. It excludes expendable parts.

During the warranty period, Compaq will, at no additional charge, repair or replace defective parts with new parts or, at the option of Compaq, serviceable used parts that are equivalent or superior to new parts in performance.

All exchanged parts and Products replaced under this warranty will become the property of Compaq. If, after repeated efforts, Compaq is unable to restore the Product to good working order, you are entitled to a refund of the purchase price.

If the Hardware Product is replaced by Compaq, and you fail to return the defective Hardware Product within 5 business days, you will be r e sponsible for the full amount of the replacement printer.

This Limited Warranty extends only to Products

purchased from Compaq or from a Compaq authorized

reseller.

This Limited Warranty also does not extend to any

Product that has been damaged or rendered defective

(a) as a result of accident, misuse, or abuse; (b) as a

result of an act of God; (c) by operation outside the

usage parameters stated in the Product’s User’s Guide;

(d) by the use of parts not manufactured or sold by

Compaq; (e) by modification of the Product; or (f) as a

result of service by anyone other than Compaq, a

Compaq authorized reseller, or a Compaq authorized

service provider. Compaq is not responsible for

damage to or loss of any programs or data. Contact

your local Compaq authorized service provider for

geographic restrictions, proof-of-purchase

requirements, response time commitmen ts and other

specific on-site service requirements.

EXCEPT AS EXPRESSLY SET FORTH IN THIS

WARRANTY, COMPAQ MAKES NO OTHER

WARRANTIES, EXPRESSED OR IMPLIED,

INCLUDING ANY IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE. COMPAQ EXPRESSLY

DISCLAIMS ALL WARRANTIES NOT STATED IN

THIS LIMITED WARRANTY. ANY IMPLIED

WARRANTIES THAT MAY BE IMPOSED BY

LAW ARE LIMITED TO THE TERMS OF THIS

EXPRESS LIMITED WARRANTY.

Limitation of Remedy

Compaq is not liable for any damages caused by the

Product or the failure of the Product to perform,

including any lost profits, lost savings, incidental

damages, or consequential damages. Compaq is not

liable for any claim made by a third party or made by

you for a third party.

This limitation applies whether damages are sought, or

a claim made, under this warranty or as a tort claim

(including negligence and strict product liability), a

contract claim, or any other claim. This limitation

cannot be waived or amended by any person. This

limitation of liability will be effective even if Compaq

or an authorized representative of Compaq has been

advised by you of the possibility o f any such damages.

This limitation of liability, however, will not apply to

claims for personal injury.

U.S.A. State Laws

Some states do not allow limitation on how long an implied warranty lasts. In such states, the limitations or exclusions of this Limited Warranty may not apply to you. Some states do not allow the exclusion or limitation in incidental or consequential damages for consumer products. In such states, the exclusion or limitation of this Limited Warranty may not apply to you. This Limited Warranty gives you specific legal rights. You may also have other rights that may vary from state to state. You are advised to consult applicable state laws for a full determination of your rights.

Appendix A

Using the A900 Extension Feature

When sharing a telephone line between the Compaq A900 All-In-One and other equipment use the EXT connection. If you wish to connect more than one device, a multiple outlet adapter may be required.

To connect the A900 to an optional extension telephone:

Plug one end of the telephone cord into the

telephone.

Plug the opposite end of the cord into the socket

marked EXT on the left side of the A900.

Connecting an extension telephone to the A900

Sharing a Telephone Line with Other Devices

Telephone

Wall Jack

Telephone

Wall Jack

Telephone

Wall Jack

Answering

machine

Telephone

Wall Jack

Modem

Compaq recommends that you do not connect an answering machine or computer modem to another wall jack on the same telephone line as the A900. The fax information can be corrupted by any voice, answering machine or modem activity that occurs during fax reception. Equipment plugged into the EXT connection is disconnected from the line during A900 fax activities reducing the possibility o f fax corruption.

PC Modem

Answering

machine

If another phone must connected to another

ack on the same line as the A900 then use one that has a line busy indicator

Telephone

Telephones

When a telephone is connected directly (or through an answering machine) to the EXT connection on the A900, you can instruct the A900 to receive an incoming fax. Press *9* (star-nine-star) if you pick up the handset and hear a fax tone. A telephone connected to the EXT connection will not interfere with FAX transactions when it is off hook.

If you must have other telephones connected to the same telephone line at other locations (not through the EXT port) then use telephones that indicate that the line is busy. This helps prevent the corruption of fax data that would occur if the telephone is picked up during fax transmissions.

A-1

Answering Machines

If the answering machine and A900 will share the same line then, for reliable fax operation, you must use the EXT connection on the A900.

Computer Modems (internal or external)

If you have a modem in your computer that will use the same line as the A900, use the EXT connection on the A900. If the computer modem has a TELEPHONE or EXT connection to it, use this to connect any additional equipment such as telephones or answering machines instead of using a multiple outlet adapter . Depending on that equipment’s design, this prevents such equipment from interfering with computer modem activities.

DRPD

The recommendations above for connecting additional devices still apply if using Distinctive Ring Pattern Detection (DRPD). The A900 will only pick up calls made to the telephone number that has the Ring Pattern that it has learned. DRPD setup instructions may be found in the Receiving Automatically in DRPD Mode section of the “Faxing” chapter.

Connecting and Configuring Equipment

Deciding how to connect and configure equipment depends on the number of lines available and the intended usage. The main functions are:

A. A900 and Telephone (optional)

Telephone

Wall Jack

Telephone

B. A900 Answering Machine and Telephone

Telephone

Wall Jack

Answering

machine

Telephone

C. A900 Computer Modem (internal or external) and Telephone

Telephone

Wall Jack

PC Modem

Telephone

D. A900, Computer Modem, Answering Machine and Telephone

Fax

Audio (including answering machines and voice

messaging systems) Internet (includes data or bulletin board link)

If you only have a single line then only one of these functions can be active any one time.

If you have more than one line then it may be advantageous to dedicate a line to a specific function. For example, with two telephone lines you can fax and browse the Internet at the same time.

Devices and Connections

This section describes four ways to connect the A900 to a single telephone line with other equipment. Additional equipment connected to other lines is not shown.

Find the Diagram that shows the devices that you wish to connect to the same telephone line.

Telephone

Wall Jack

PC Modem

Telephone

Sections A, B, C, or D below describe the Fax Receive Mode options on the A900 and the WinFax setup necessary to get your desired functio nality.

Changing A900 FAX RECEIVE MODE

Set up as described in the Control Panel Setup Button section of the “Common Procedures” chap ter.

Changing WINFAX SETUP

The A900 is set up as the active modem for WinFax when you install the A900.

A-2

NOTE: Faxes sent from the computer using the Compaq Control Form use the active WinFax device.

A900 Fax Receive Modes

Changing the WinFax Active Connection Device

Use the following procedure to change the modem that WinFax uses.

Start the WinFax Message Manager.

Click

Edition

Select

Select the

Click the

Select the modem from the list of connection

devices. Select the

oooo

Start

Programs

oooo

WinFax Message Manager

oooo

Tools

Setup

oooo

WinFax Basic

oooo

Program Setup.

Modems and other Fax devices

Properties

button.

Compaq A900 Fax

icon.

, if you wish to use the A900 for computer faxing. Select the

Computer Modem

if you wish to use

this for computer faxing.

Check the box to make it active. Follow any

setup instructions necessary.

Click

OK.

Setting up WinFax Fax Reception

Start the WinFax Message Manager.

Select

Receive

the receive mode state, a check indicates it is enabled.

oooo

Automatic Receive

to toggle

Mode Selection Description

FAX Receives faxes automatically. TEL To receive faxes manually, press

the A900 or press *9* on the telephone. ANS/FAX Do not use for this configuration. DRPD The A900 answers the previously learned ring

pattern on 2 rings

Start

twice on

WinFax Active Connection Device Selections

Selection Description

Compaq A900 Fax

Computer Modem Send or receive computer faxes using a

B. A900 Answering Machine and Telephone

Telephone

Wall Jack

Send computer faxes using the A900. (Note:-Do not set WinFax for AUTOMATIC FAX RECEPTION. This will inhibit printing and scanning functions to the A900).

computer modem. Your computer modem must be connected to a different telephone line. (Not shown)

WARNING:

Do not set WinFax for AUTOMATIC FAX RECEPTION when using the Compaq A900 fax device as this will inhibit printing and scanning functions to the A900

A. A900 and Telephone (optional)

Telephone

Wall Jack

Telephone

Answering

machine

Telephone

A900 Fax Receive Mode Selections

Mode Mode Description

FAX Do not use for this configuration. TEL To receive faxes manually, press

on the A900 or press *9* on the telephone.

ANS/FAX Receives faxes automatically. The answering

machine will answer the call and the A900 will listen for fax tones. It will intercept the call if fax tones are detected. Set the answering machine to answer in 1 or less rings. The A900 will pick up after 6 rings.

DRPD

The A900 answers the learned ring pattern on 2 rings. Make sure that the Answering Machine is set to answer after 4 or more rings if it does not recognize DRPD patterns.

Start

twice

A-3

WinFax Active Connection Device Selections

Selection Description

Compaq A900 Fax

Computer Modem Send or receive computer faxes via a

Send computer faxes via A900. (Note:-Do not set WinFax for AUTOMATIC FAX RECEPTION, as this will inhibit printing and scanning functions to the A900).

computer modem. Your computer modem must be connected to a different telephone line. (Not shown)

C. A900 Computer Modem (Internal or External) and Telephone

Telephone

Wall Jack

PC Modem

Telephone

A900 Fax Receive Mode Selections

Mode Selection Description

FAX

TEL To receive faxes manually, press

ANS/FAX Use only if computer modem is providing

DRPD

Receives faxes automatically. Use if computer modem is not set up to answer incoming calls.

twice on

Start

the A900 or press *9* on the telephone. Use this mode if you wish to receive faxes

through the computer modem instead of the A900.

answering machine functionality. Receives faxes automatically. The computer modem will answer the call and the A900 will listen for fax tones. It will intercept the call if fax tones are detected. Set the computer Modem to answer in 1 or less rings. The A900 will pick up after 6 rings.

The A900 answers the learned ring pattern on 2 rings. Make sure that the computer Modem is set to answer after 4 or more rings if it does not recognize DRPD patterns.

Device Selection Description

Compaq A900 Fax

Computer Modem Send or receive computer faxes through a

Send computer faxes via A900. (Note:-Do not set WinFax for AUTOMATIC FAX RECEPTION. This will inhibit printing and scanning functions to the A900.)

computer modem that is connected to the same telephone line as the A900. This has the advantage that printing and scanning operations can happen concurrently with computer modem/faxing or Internet activity.

If you wish to receive faxes through the computer modem instead of the A900, set WinFax for AUTOMATIC FAX RECEPTION. (You will also need to set the A900 FAX RECEIVE MODE to TEL so that the A900 does not interrupt computer fax reception).

D. A900, Computer Modem, Answering Machine, and Telephone

Telephone

Wall Jack

PC Modem

Answering

machine

Telephone

A900 Fax Receive Mode Selections

Mode Selection Description

FAX Do not use for this configuration. TEL

To receive faxes manually, press the A900 or press *9* on the telephone.

Also use this mode if you wish to receive faxes through the computer modem instead of the A900.

ANS/FAX Receives faxes automatically. The answering

DRPD

The A900 answers the learned ring pattern on 2 rings. Make sure that the computer Modem is set to answer after 4 or more rings if it does not recognize DRPD patterns. Also make sure that the answering machine is set to answer after more rings than both the A900 and computer modem if it does not recognize DRPD patterns.

START

twice on

A-4

WinFax Active Device Selections

Device Selection Description

Compaq A900 Fax

Send computer faxes via A900. (Note:-Do not set WinFax for AUTOMATIC FAX RECEPTION, as this will inhibit printing and scanning functions to the A900.)

Send or receive computer faxes via a computer modem that is connected to the same telephone line as the A900. This has the advantage that printing and scanning operations can happen concurrently with computer modem/faxing or even Internet activity.

If you wish to receive faxes through the computer modem instead of the A900 set WinFax for AUTOMATIC FAX RECEPTION. (You will also need to set the A900 FAX RECEIVE MODE to TEL so that the A900 does not interrupt computer fax reception.)

A-5

NDEX

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HP COMPAQ A900 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual