HP COMPAQ A900 User Manual

CONTENTS
USING THIS GUIDE.................................................	1
Text Conventions in This Guide ................................	1
Special Messages .......................................................	1
Locating Help.............................................................	1
Basic Troubleshooting .........................................	1
Index ....................................................................	1
Service and Support .............................................	1
Getting Additional Help .............................................	2
Application Help ..................................................	2
GETTING STARTED ................................................	3
Step 1: Unpack the Box..............................................	3
Step 2: Choose a Location to Operate the A900.........	5
Step 3: Prepare the A900 for Use ...............................	5
Step 4: Install the Document Trays ............................	5
Document Exit Tray.............................................	5
Document Input Tray Extension ..........................	5
Step 5: Connect the Telephone (Line) Cord ...............	6
Step 6: Connect the Printer Cable ..............................	6
Step 7: Connect the AC Power Cord..........................	7
Step 8: Load Paper .....................................................	7
Step 9: Install the Ink Cartridges ................................	8
Installing the Ink Cartridges for
the First Time .......................................................	8
Installing the Ink Cartridges for
Standalone Operations .........................................	9
COMPAQ A900 SOFTWARE INSTALLATION ..........	10
Description of Programs and Drivers .......................	10
Printer Driver .....................................................	10
Compaq A900 Software .....................................	10
Scanner Driver ...................................................	10
WinFax Basic Edition ........................................	10
Pagis ScanWorks................................................	10
System Requirements...............................................	10
Installing the Software for Your Compaq A900.......	10
Installing WinFax Basic Edition ........................	12
Installing Pagis ScanWorks................................	13
Configuring WinFax ................................................	16
COMMON PROCEDURES......................................	17
Changing Default Settings .......................................	17
Common Procedures ................................................	17
Setting the Date and Time ........................................	17
Setting the Date and Time from
the Computer......................................................	17
Setting the Date and Time from the
A900 Control Panel............................................	17
Printing Reports .......................................................	17
Transmission Report Default Settings................	17
Transmission and Reception Logs .....................	18
Speed Dial List...................................................	18
Self Test .............................................................	18
Changing Print Cartridges ........................................	18
Changing Print Cartridges from
the Computer......................................................	18
Changing Print Cartridges from
the A900 Control Panel ......................................	19

Aligning Print Cartridges ..........................................	19
Aligning Print Cartridges from
the Computer.......................................................	19
Aligning Print Cartridges from
the A900 Control Panel.......................................	20
Cleaning Print Cartridges ..........................................	21
Printing the Cartridge Clean and Nozzle
Test from the Computer ......................................	21
Printing the Cartridge Clean and Nozzle
Test from the Control Panel ................................	21
Checking the Clean Nozzle Printout ...................	21
Wipe the Print Nozzles........................................	22
Installing and Using the Optional
Photo Cartridge .........................................................	22
Storing an Additional Ink Cartridge....................	22
Loading Different Sized Paper ..................................	23
Setting Paper Size for Standalone Copying and
Faxing from the Computer ..................................	23
Setting Paper Size for Standalone Copying and
Faxing from the Control Panel ............................	23
Setting the Paper Size for Computer-assisted
Copying and Printing ..........................................	23
Printing on envelopes................................................	23
Preparing Envelopes for Printing ........................	23
Loading an Envelope ..........................................	23
Using the Manual Feed .............................................	24
Control Panel Setup Button.......................................	25
Compaq A900 Settings Utility ..................................	26
Changing Settings Overview...............................	26
Accessing the Compaq A900 Settings Utility .....	26
Print Settings.......................................................	26
Fax Settings.........................................................	27
Fax From Setup...................................................	28
Fax To Setup .......................................................	28
WinFax Phonebook Setup...................................	29
Speed Dial Setup.................................................	29
Advanced Fax Settings........................................	29
More Fax Settings ...............................................	30
Copy Settings ......................................................	30
Scan Settings.......................................................	31
Scan To Application Setup..................................	31
COMPAQ A900 CONTROLS AND FEATURES .........	32
Control Locations and Functions ..............................	32
Control Panel ......................................................	32
Rear View ...........................................................	33
Side View............................................................	33
COMPAQ A900 CONTROL FORM..........................	34
Overview...................................................................	34
Getting Started with Control Form............................	34
PRINTING.............................................................	37
Printing Overview .....................................................	37
Printing a Document ...........................................	37
Printer Settings....................................................	37
Accessing the Compaq A900 Control
Program Window ......................................................	37
Using the Status Tab ...........................................	38
Using the Options Tab ........................................	38

Using the Cartridge Tab .....................................	39
Using the DOS Printing Tab ..............................	39
Using the About Tab ..........................................	40
Preparing Envelopes for Printing .............................	40
Loading an Envelope..........................................	40
FAXING................................................................	41
Faxing Overview......................................................	41
Preparing Documents for Faxing .............................	41
Loading the Documents ...........................................	41
Sending a Fax Using the Control Panel....................	41
Faxing in Quick Mode .......................................	41
Advanced Faxing Features .................................	42
Speed Dialing.....................................................	43
Redial .................................................................	43
On Hook Dialing (OHD)....................................	43
Confirming Transmission...................................	43
Automatic Redial ...............................................	43
Receiving a Fax..................................................	44
Sending Faxes from the Computer ...........................	45
Sending a Fax...........................................................	45
Using WinFax Basic for Faxing ...............................	46
Using the Compaq Control Form to Fax ..................	46
Faxing with the Compaq Control Form..............	46
COPYING .............................................................	47
Copying Overview ...................................................	47
Loading the Documents ...........................................	47
Loading the Document Using the
Copy/Scan Sleeve ..............................................	47
Copying....................................................................	47
Advanced Copy Features .........................................	48
Copying with the Computer .....................................	49
Copying with the Compaq Control Form .................	49
SCANNING...........................................................	50
Scanning Overview ..................................................	50
Loading Documents for Scanning ............................	50
Loading the Document Using the
Copy/Scan Sleeve ..............................................	50
Scanning...................................................................	50
Advanced Scanning..................................................	51
Scanning with the Computer ....................................	52
Scanning with the Compaq Control Form................	52
MAINTAINING YOUR A900....................................	53
Cleaning the Document Scanner ..............................	53
Cleaning the Cartridge Carrier .................................	53
Replacing the Document Separator Pad ...................	54
BASIC TROUBLESHOOTING..................................	55
Preparation ...............................................................	55
Clearing Document and Paper Jams.........................	55
Document Jams during Copying, Scanning
or Sending Faxes ................................................	55
Paper Jams during Printing, Copying,
or Printing Faxes ................................................	55

Error Messages..........................................................	55
Correcting Problems .................................................	62
REGULATORY AND SAFETY NOTICES ...................	68
Electromagnetic Interference Compliance Notices ...	68
Modifications ......................................................	68
Cables..................................................................	68
Declaration Of Conformity For Products Marked With
The FCC Logo–United States Only ..........................	68
Canadian Notice..................................................	68
Avis Canadien.....................................................	68
Safety ........................................................................	68
Power Cords..............................................................	68
U.S. Regulations Governing the Use
of Modems ..........................................................	69
Ringer Equivalence Number ...............................	69
Telephone Consumer Protection Act of 1991 ...........	69
Canadian Regulations Governing the Use
of Modems ................................................................	70
General Precautions for Compaq Products................	70
Precautions for Products with Modems,
Telecommunications, or Local Area
Network Options .......................................................	72
WARRANTY INFORMATION...................................	73
What is the warranty for my Compaq A900
All-In-One? ...............................................................	73
What are the terms of this limited warranty? ............	73
How do I obtain warranty service?............................	73
How do I obtain online support? ...............................	73
What is not covered by this limited warranty? ..........	73
Limited Warranty Statement for the
United States and Canada..........................................	74
Terms of the Warranty ..............................................	74
Limitation of Remedy ...............................................	74
APPENDIX A.......................................................	A-1
Using the A900 Extension Feature.........................	A-1
Sharing a Telephone Line with Other Devices.......	A-1
Telephones .......................................................	A-1
Answering Machines........................................	A-2
Computer Modems (internal or external) .........	A-2
DRPD.....................................................................	A-2
Connecting and Configuring Equipment................	A-2
Devices and Connections .......................................	A-2
Changing the WinFax Active Connection
Device ..............................................................	A-3
Setting up WinFax Fax Reception ...................	A-3
A. A900 and Telephone (Optional)..................	A-3
B. A900 Answering Machine and Telephone ..	A-3
C. A900 Computer Modem (Internal or
External) and Telephone ..................................	A-4
D. A900, Computer Modem, Answering
Machine, and Telephone ..................................	A-4
INDEX

Using This Guide

Text Conventions in This Guide

The examples below identify and explain specially formatted text that is used throughout this guide.

xý The names of your keyboard keys, A900 control panel buttons, and certain software instructions appear in a bold type. For example, Home, End,

Tab, Start, Setup, or Cancel.

xý Some keys must be pressed at the same time to perform a task. We show this with the key names and the plus (+) symbol; for example,

Ctrl+Home.

xý When we discuss hard drives and diskette drives, the drives are identified by capital letters; for example, drive A.

xý Software is stored in directories on the hard drive. These directories are called folders. We also show them in capital letters; for example, MY FOLDER.

xý File names are shown in capital letters and italic type; for example, FILENAME.

xý Sometimes, you will need to type information and press the Enter key. You will be told to “enter” this information.

xý Sometimes, you will need to type information without pressing the Enter key. You will be asked to "type" this information.

xý Sometimes you will enter a command into a text box. This is similar to older operating

systems. We show these commands in lower case and bold type; for example, LQVWDOO or

Dã?LQVWDOOï

Special Messages

The following words and symbols have special meaning in this guide:

Text set off in this manner presents helpful hints for using your computer.

IMPORTANT: Text set off in this manner presents specific instructions, commentary, sidelights, or interesting points of information.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in equipment damage or loss of information.

WARNING: Text set off in this manner indicates that failure to ! follow directions may result in bodily harm or loss of life.

Locating Help

Compaq provides you with several resources to help you learn about your Compaq A900. A few of these resources are:

Basic Troubleshooting

The Basic Troubleshooting chapter of this guide shows how to fix many common A900-related issues.

Index

Look for specific topics in the index at the end of this guide. Look for a topic by name, such as "printer" or, try looking for the action word, such as "printing a file."

Service and Support

If you need further technical support, you can contact Compaq using our Internet site, or by telephoning one of our technical support centers. Our web site can be found at

www.compaq.com

and Compaq's Technical Support telephone numbers, by region, can be found in the Limited Warranty Statement located in the rear of this User’s Guide.

IMPORTANT: Be sure you know serial number for your A900 before you call technical support. The serial number is located on the rear of the machine. Write this number below for future use.

Model and Serial Numbers

Model Number: A900

Serial Number:

Getting Additional Help

If you see green text while using Help, click on the green text for more information.

Application Help

Many software programs or applications have Help files. To access Help for a specific application, you need to be using that program. Click Help on the menu bar, or press the F1 key.

IMPORTANT: If you are using a program, and you open Help with the Start button, you will get the general Windows Help.

Getting Started

Step 1: Unpack the Box

When you unpack the box containing your Compaq A900 All-In-One, make sure that all of the items listed below are included. If there are any missing or damaged parts, return the All-In-One in its original packaging to the place of purchase.

Box Contents

One Compaq A900 All-In-One—use the All-In-One for all of your printing, faxing, copying, and scanning needs.

One document input tray extension—supports the original document when faxing, copying, or scanning.

One document exit tray—supports the original document when faxing, copying, or scanning is complete.

One AC power (electrical) cord—plugs into the rear of the All-In-One to supply electrical power.

One telephone cord—plugs into the A900 telephone line jack.

Two ink cartridges—1 color cartridge and 1 black cartridge.

continued

Box Contents, continued

Documentation—provides the information required to set up, operate, and maintain the A900. Your documentation also provides important safety information and troubleshooting tips.

CD-ROM(s)—contain the software drivers and application software required to operate the A900.

One copy/scan sleeve—for faxing, copying, and scanning. Protects photographs to be scanned. Also allows you to scan irregular size paper. (Not shown)

Required Additional Purchases

Printer cable—The Compaq A900 uses a standard, bidirectional, IEEE 1284

Compliant parallel printer cable. This cable is not included with your All-In-One.

You may need to purchase this cable separately.

Step 2: Choose a Location to Operate the A900

To help guarantee trouble-free operation of your A900, place it on a flat, stable surface. Leave enough space behind and in front of the A900 to allow for easy paper loading, document removal, and for opening the control panel.

IMPORTANT: Do not place the A900 in direct sunlight, near heat sources or air conditioners, or in dusty or dirty environments.

Step 3: Prepare the A900 for Use

When you take the A900 out the box, note that it has been packaged to protect it during shipping. Before you use the A900, make certain that you check for the following items:

xý Remove all tape.

xý Remove all packing materials.

NOTE: For instructions on removing the packing material, see the Compaq A900 All-In-One setup poster.

Step 4: Install the Document Trays

The A900 uses several trays to support your paper documents.

NOTE: The A900 ships with the paper exit tray already installed.

Extending the paper exit tray

Document Exit Tray

To install the document exit tray:

1.ý Align the latches on the trays with the slots on the front of the All-In-One.

2.ý Slide the tray latches into the appropriate slots until the latches lock into place.

Installing the document exit tray

Document Input Tray Extension

To install the document input tray extension:

1.ý Align the latches on the tray with the slots on the top of the All-In-One.

2.ý Slide the tray latches into the appropriate slots until the latches lock into place.

Installing the document input tray extension

NOTE: To support documents before and after printing, faxing, copying, or scanning, extend all four paper trays. The A900 appears as follows:

Extending the paper trays

Step 5: Connect the Telephone (Line) Cord

This section shows you how to connect the telephone (line) cord to the A900. You may also choose to add an extension telephone, answering machine, or computer modem. If you have a single telephone line, this allows you to use your telephone when you are not faxing.

IMPORTANT: This unit does not come with an extension telephone or handset. However, any standard telephone may be used. For more information on connecting an extension telephone or other optional equipment to the A900, see Appendix A.

To connect the telephone (line) cord:

1.ý Plug one end of the telephone (line) cord into a standard telephone wall jack 1.

2.ý Plug the telephone (line) cord into the socket marked LINE on the left side of the A900 2.

Connecting the telephone (line) cord

Step 6: Connect the Printer Cable

IMPORTANT: The printer cable does not come standard with your unit. You may have to purchase an IEEE 1284 compliant printer cable separately.

To connect the printer cable:

1.ý Turn off the computer before connecting the printer cable.

2.ý Connect one end of the printer cable to the printer port on the rear of the A900.

3.ý Connect the other end of the printer cable to the parallel printer port on the rear of your computer.

Connecting the printer cable

Step 7: Connect the AC Power Cord

This section shows you how to connect the A900 to the electrical outlet using the AC power cord.

1.ý Connect one end of the AC power cord into the back of the A900.

2.ý Connect the other end into a standard AC power outlet (120V, 60Hz).

CAUTION: Make certain that you plug the cord into a grounded (three-prong) wall outlet. Using an outlet that is not grounded may damage the A900.

Connecting the AC power cord

3.ý When the A900 turns on, the LCD panel displays the following:

NOTE: If you want to turn off the A900, unplug the power cord. However, Compaq recommends that you leave the A900 on at all times. The A900 goes into an energy saving mode when not in use.

4.ý Press the Setup button on the A900 Control Panel.

5.ý Press the Stop button. The date and time will be set by the computer during software installation.

NOTE: If you are using the A900 as a standalone machine, see the Setting Date and Time section of the “Common Procedures” chapter.

6.ý If you have connected the telephone line, press Start. You should hear a dial tone. If you hear a dial tone, you are properly connected. Press Stop to hang up.

If you do not hear a dial tone, the following message may appear on the LCD panel:

Verify that the telephone line cord is securely connected into the wall and into the socket of the A900 marked LINE.

Step 8: Load Paper

You can load up to 100 sheets of plain paper into the paper input tray. When paper is not loaded, the A900 emits warning beeps or tones. The LCD panel displays the following message:

IMPORTANT: If you load any paper other than 8 ½” by 11”-sized paper, such as legal-sized paper,

into the paper input tray, you must change the default paper size. Change the default paper size in the printer software and on the A900 before printing on that paper. See the Loading Different Sized Paper of the “Common Procedures” chapter for instructions. The software must be installed before the paper size may be set in the printer software.

To load paper into the A900:

1.ý Insert the paper into the paper input tray. Make certain the side you want to print on is facing you. Orient the head of the paper so that the head is facing down.

Inserting paper into the A900

2.ý Align the paper with the paper guide. Squeeze the left paper guide and move it to the right to match the width of the paper.

Aligning the paper guides

Step 9: Install the Ink Cartridges

Installing the Ink Cartridges for the First Time

To install the ink cartridge:

1.ý Lift the control panel by grabbing the panel along the top edge.

2.ý Pull the control panel forward.

Lifting the control panel

3.ý Lift the ink cartridge access door. The carriage will automatically center itself.

Lifting the ink cartridge access door

4.ý Remove the new ink cartridge from its packaging. Hold the ink cartridge by the black areas or colored top only.

5.ý Carefully remove the tape covering the print head. Be sure to remove all of the tape. Do not touch the copper area on the bottom of the cartridge.

6.ý Insert the bottom of the black ink cartridge into the right carriage slot 1. Press back until the cartridge locks firmly into place 2.

Installing the printer cartridge

7.ý Insert the bottom of the color ink cartridge into the left carriage slot. Press back until the cartridge locks firmly into place.

If the ink cartridges move loosely in the carriage, they are not locked into place.

NOTE: The carriages are color coded with the ink cartridge to help with their installation.

8.ý Close the ink cartridge access door and the control panel. Press firmly at the top center of the control panel until it snaps closed. The following displays on the LCD panel:

9.ý Press Start.

IMPORTANT: Before you use the A900, you should properly align the ink cartridges. This will be done when you install the Compaq A900 software. For standalone use, see the Aligning Print Cartridges section of the “Common Procedures” chapter.

Installing the Ink Cartridges for Standalone Operations

If you intend to use the A900 as a standalone fax machine or copier, without connecting it to a computer, see Changing Print Cartridges in the “Common Procedures” chapter of this guide.

Compaq A900 Software Installation

This chapter discusses how to install your Compaq A900 Software. You will need to do this after you have set up your A900 and connected it to your computer. The software is located on the A900 Drivers CD. The A900 Drivers CD includes the following software:

zý Printer Driver

zý Compaq A900 Software

zý WinFax Basic Edition

zý Pagis ScanWorks with Text Bridge OCR

IMPORTANT: All software on the A900 Drivers CD must be installed for the A900 to function properly.

Description of Programs and Drivers

Printer Driver

Before you can use any printer with your computer, you must install a printer driver. The printer driver tells the computer what kind of a printer you are using, and controls the various settings, such as print quality and paper type. You define these settings within the printer driver, which then communicates the settings to both the computer and the printer.

To use the A900 as your printer, you must install the A900 printer driver on your computer. After installing the printer driver, make sure Compaq A900 is selected as the default printer.

Pagis ScanWorks

With Pagis ScanWorks, you can easily scan documents and photographs into your computer and maintain them as electronic documents. You can also use Pagis ScanWorks to quickly transmit scanned documents by fax or electronic mail, or to print a copy on your printer.

System Requirements

Before you start, make sure you have the minimum computer setup:

zý 486 processor (recommend Pentium 100 or better for optimum performance)

zý Microsoft Windows 95 or 98

zý 24 MB RAM (32 MB RAM or more for optimum performance)

zý 125 MB available hard drive space

zý Additional 100 MB free hard drive space recommended for full-color scanning

zý CD-ROM drive required for software installation

zý Dedicated bi-directional parallel port

zý An IEEE 1284 compliant parallel cable

IMPORTANT: The Compaq A900 All-In-One is not for use outside of the country purchased.

Compaq A900 Software

The Compaq A900 software allows you to control how you want to use your Compaq A900 to print, fax, copy, and scan.

Scanner Driver

The scanner driver allows you to scan images from any graphics or OCR (Optical Character Recognition) applications program that supports the TWAIN standard (for example, Pagis ScanWorks, MS Imaging, MS Paint.)

For information on how to use the scan options, see the “Scanning” chapter.

WinFax Basic Edition

This fax program allows you to fax and receive documents from your computer.

Installing the Software for Your Compaq A900

Before you start, make sure your computer meets or exceeds the system requirements for the drivers and application programs you want to install. See System Requirements.

IMPORTANT: The Compaq A900 requires a dedicated parallel port. Uninstall any devices that control the parallel port before installing the A900 software. These devices include other printers, scanner software, or other external devices.

To install the Compaq A900 software:

1.ý Turn on your computer.

NOTE: Make sure that the Compaq A900 is plugged in and connected to your computer.

2.ý Windows detects new hardware.

Windows detects that you have installed the Compaq A900 and asks you for the Driver disk. Select Cancel. If you are starting Windows for the first time, Windows asks you to select a printer. Again, select Cancel.

3.ý Put the CD in the CD-ROM drive. The installation will start after a short period of time.

If the CD does not run automatically to start the software installation, click StartÆRun.

Type x:\setup.exe

where x is the drive letter for your CD-ROM drive. Then click OK.

4.ý The Welcome screen displays. Click Next.

5.ý The Software License Agreement screen displays. Read the Software License Agreement. Click Yes.

6.ý The A900 Software Setup screen displays. Click

Next.

7.ý The Compaq Software License Agreement

screen displays. (Not shown)

8.ý Click Yes to agree.

9.ý The Install New Cartridge Set screen displays. Select the type of Cartridge Set that was installed. See the “Getting Started” chapter for instructions on installing the cartridge in the All-In-One.

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10.ýThe Install New Cartridge Instruction screen displays. Click New Cartridges Installed.

11.ýThe Align Cartridges screen displays and the printer prints an alignment page. Use the printed page to select the number that is most correctly aligned for each alignment type. Use the Up and Down arrow buttons to select the numbers. Click OK when finished.

Installing WinFax Basic Edition

12.ýThe Welcome to the WinFax Basic Edition Setup screen displays. Click Next to install

WinFax Basic Edition.

13.ýThe Software License Agreement screen displays. (Not shown)

Read the Software License Agreement. Click Yes to agree to the terms.

14.ýThe User Information screen displays. Type the information in the fields. Click Next when finished.

NOTE: Use Tab and Shift+Tab to move between fields.

15.ýThe Destination Folders screen displays. Click

Next.

16.ýThe Select Program Folder screen displays. Type the program folder name or use the default name, then click Next.

IMPORTANT: If you do not have a printer already installed on your computer, you may be asked to insert your Windows CD. Do not insert your Windows CD.

Click Next.

17.ýThe Start Copying Files screen displays. Click

Next. WinFax Basic Edition installs.

18.ýThe File Copy Complete screen displays. (Not shown)

Click Finish.

Installing Pagis ScanWorks

19.ýThe Welcome Screen displays. Click Next.

20.ýThe Software License Agreement screen displays. (Not shown)

Click Yes to continue.

21.ýThe Choose Destination Location screen displays. Click Next.

22.ýThe Setup Type screen displays. Select Typical for the setup type, then click Next.

23.ýThe Select Program Folder screen displays. Type the program folder name or use the default name. Click Next. The installation begins.

24.ýThe Pagis Send To Directory Setup screen displays. These are programs that scanned images may be sent from within Pagis ScanWorks.

To shorten the list and select only applications where you plan to send scanned images, click Select None. Then select the applications.

25.ýClick OK when you are finished.

26.ýThe Pagis ScanWorks Registration screen displays. (Not shown)

Click Next.

27.ýThe first Pagis ScanWorks User Information screen displays. Type the information in the fields. Click Next to go to the next screen.

NOTE: Use Tab and Shift+Tab to move between fields.

28.ýType the information on the remaining information screens.

29.ýThe Thanks Again for Registering screen displays. (Not shown)

Click Exit.

30.ýThe Pagis ScanWorks Installation Is Complete screen displays. Select the options on the screen, then click Finish.

31.ýThe Compaq All-In-One Electronic Registration

screen displays. Click Next.

32.ýThe first Compaq All-In-One User Information screen displays. Type the information in the fields and click Next when finished.

NOTE: Use Tab and Shift+Tab to move between fields.

33.ýThe second Compaq All-In-One User Information screen displays. Type the information in the fields and click Next when finished.

NOTE: Use Tab and Shift+Tab to move between fields.

34.ýThe third Compaq All-In-One User Information screen displays. Select the options on the screen, then click Finish. The registration begins.

35.ýThe Registration Complete screen displays. Click OK.

36.ýThe A900 Software Setup Complete screen displays. Select Yes and click Finish to restart your computer.

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Setting your parallel port to ECP mode may increase your scan and copy speed significantly. Refer to your computer’s user guide for further instructions on how to change the parallel port BIOS setting to ECP mode.

Configuring WinFax

WinFax Basic must be configured before sending and receiving faxes.

1.ý When Windows restarts, the WinFax Basic Edition Setup screen displays. Type the information in the fields. Click Next when finished.

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2.ý The Modems and Other Fax Devices Properties screen displays. Select the Compaq A900 Fax and click Next.

3.ý The Ready to Test Modem screen displays. Click Next.

4.ý The WinFax Testing Modem screen displays. (Not shown)

Click Next when testing is complete.

5.ý The Winfax Ready To Configure System Screen displays. (Not shown)

Click Finish to configure the system.

6.ý Select Yes or No if you want to view the Read Me file. The configuration is finished.

7.ý When the configuration is finished, the Software License Agreement displays. (Not shown)

Click Yes to agree.

Your A900 software installation is now complete!

Common Procedures

This section describes the procedures for changing the default settings and performing common functions with your Compaq A900 All-In-One.

Changing Default Settings

xý From the control panel you can change a limited number of settings. The functions accessible by the control panel include standalone features such as faxing and black and white copying.

xý The computer-based Compaq A900 Settings Utility provides a simple user interface to change the print, fax, copy, scan, and Compaq Control Form settings.

To access the Compaq A900 Settings utility, click

StartÆProgramsÆCompaq A900ÆA900 Settings Utility

Common Procedures

This section also describes several common procedures that you will need to perform on the Compaq A900. These procedures include:

xý Setting the date and time xý Printing reports

xý Changing print cartridges xý Aligning print cartridges xý Cleaning print cartridges

xý Installing and using the photo cartridge xý Loading different-sized paper

xý Printing on envelopes xý Using the manual feed

Setting the Date and Time

When the A900 is without power for an extended length of time, you will have to reset the date and time. The LCD panel displays the following:

Set the date and time from the computer using the Compaq A900 Settings Utility or from the A900 control panel.

Setting the Date and Time from the Computer

To change date and time from the computer:

1.ý Run the Compaq A900 Settings Utility. Click

StartÆProgramsÆCompaq A900ÆA900 Settings

Utility.

2.ý Select the Fax tab.

3.ý Click the More Fax Settings button.

4.ý Select the check box to Set A900 time to computer time. Alternately, if this box is not checked, you can enter the date and time.

5.ý Click OK to update the time in the A900 display.

See the More Fax Settings section in this chapter.

Setting the Date and Time from the A900 Control Panel

By default, the computer sets the date and time for the A900. Set the date and time from the A900 control panel when the A900 is used in standalone mode.

To change the date and time from the control panel.

1.ý Press the Setup button. (Date and time is the first menu option in the Setup menu.)

2.ý Enter two digits for the month. For example, enter 01 for January. Note that as you enter valid information, the top line displays the updated date and time.

3.ý Enter two digits for the day. For example, enter 07 for the 7th.

4.ý Enter two digits for the year. For example, enter 99 for 1999, or 00 for 2000.

5.ý Enter two digits for the hour. For example, enter 02 for 2 PM.

6.ý Enter two digits for the minute. For example, enter 45.

7.ý Enter 1 for AM or 2 for PM.

You can also use the Options button to step through settings that are correct. Pressing Stop at any time uses the last valid date entered.

Printing Reports

Transmission Report Default Settings

When you send a fax from the A900, you can choose to:

xý Never print a confirmation report xý Always print a confirmation report

xý Print a report if there is an error sending the fax (default setting)

To make your selection, use the Message Confirm pulldown box in the Fax tab of the Compaq A900 Settings Utility. To access the A900 Settings Utility, click

StartÆProgramsÆCompaq A900ÆA900 Settings Utility.

From the control panel you can print out a confirmation report for the last fax sent.

1.ý Press Setup, then press the Menu button. The LCD panel displays the following:

2.ý Press Start to print the report.

Transmission and Reception Logs

Logs for faxes received or sent by the A900 are stored on the A900 and can be printed out on request or automatically every 40 transactions.

To print a report, use the following procedure:

1.ý Press Setup.

2.ý Press the Menu button until Print Report displays in the top line of the LCD panel.

3.ý Press the Options button to select the log you want to print.

4.ý Press the Start button to print the report.

NOTE: The logs for the faxes sent or received on the computer are available from within the WinFax application.

Speed Dial List

The Speed Dial List contains all of the current speed dial names and numbers. To access the Speed Dial List, click

StartÆProgramsÆCompaq A900ÆA900 Settings Utility. Click the Fax tab, then select the Speed Dial button.

To print a report, use the following procedure:

1.ý Press Setup.

2.ý Press the Menu button until Print Report is displayed in the top of the display.

3.ý Press the Options button to select the Speed Dial List.

4.ý Press Start to print the list.

Self Test

The Self Test Report prints a nozzle test pattern along with some service information that might be asked for during a service call.

To print a report use the following procedure:

1.ý Press Setup.

2.ý Press the Menu button until Print Report is displayed in the top of the display.

3.ý Press the Options button to select the Self Test.

4.ý Press Start to print the self test.

Changing Print Cartridges

The system can keep track of the ink level in each of the three cartridge types: black, color, and photo. When you tell the system that a new cartridge has been installed, then the ink level for that cartridge type is set back to full.

If you tell the system that you are installing an old cartridge, the ink level for that cartridge type is not reset. This allows exchanging the black and photo cartridge as required while maintaining the ink level for both. You can also use the old selection when you take a cartridge out for cleaning. For more information, see the Cleaning Print Cartridges section.

Changing Print Cartridges from the Computer

1.ý Access the Compaq A900 Printer Control Program by clicking StartÆProgramÆCompaq A900Æ A900 Printer Control

by a double click on the “Q” icon in the system tray.

2.ý Select the Cartridges tab.

3.ý In the Cartridge pull-down box, select the cartridge you want to install or change (black, color, or photo.)

4.ý In the Action pull-down box, select the action you want, such as Install New or Reinstall Old.

5.ý Click the Install/Reinstall Cartridge button to start the procedure. The cartridge carriage moves to the load position.

6.ý Lift the control panel by pulling toward you on the edge nearest the Fax, Copy, or Scan buttons.

7.ý Lift the cartridge access door.

8.ý Replace/install the selected cartridge.

9.ý Close the cartridge access door.

10.ý Close the control panel. Press firmly on the top center of the control panel until it snaps into place.

11.ý On the computer, click Continue.

12.ý If new cartridges were installed, then an alignment is required and an alignment pattern will automatically print. Go to step 3 of Aligning Print Cartridges from the Computer in the following section.

13.ý If old cartridges are installed, then the alignment procedure is optional.

Changing Print Cartridges from the A900 Control Panel

Each time you open the A900 control panel, the LCD panel prompts you for cartridge maintenance information. If you have not changed the ink or photo cartridges, press Start to clear the message. If you have changed a cartridge, use a combination of the Options and Start buttons to allow the A900 to recognize the changed cartridge(s).

1.ý Lift the control panel by pulling toward you on the edge nearest the Fax, Copy, and Scan buttons.

2.ý Lift the cartridge access door. The carriage automatically centers itself.

3.ý Replace/install the selected cartridge. Install the color cartridge in the left position. Install the black or photo cartridge in the right position.

4.ý Close the cartridge access door and the control panel. Press firmly on the top center of the control panel until it snaps into place. The LCD panel displays:

5.ý If you did not change any cartridges, press Start. If you changed a cartridge, press the Options button until the correct answer displays: Left (color), Right (black or photo) or Both. Then press Start.

6.ý If you select Left or Both cartridges in Step 5, the following displays on the LCD panel:

7.ý If you installed a new color cartridge, press Start.

8.ý If you are reinstalling the old color cartridge, press the Options button until Old Color displays. Then press Start. The following displays on the LCD panel:

9.ý If you selected Right in Step 5, then use the Options button to select the correct response from those displayed below. Press Start.

10.ý If any NEW cartridges were installed, then an alignment is required. An alignment pattern automatically prints. Go to step 6 of Aligning Print Cartridges from the A900 Control Panel in the following section.

Aligning Print Cartridges

Cartridge alignment can be done from the computer using the Compaq A900 Printer Control or from the A900 control panel.

The print cartridges should be aligned after installing a new print cartridge or if the black portions of graphics do not align with the color portions. The alignment pattern is automatically printed after installing a new cartridge.

Aligning Print Cartridges from the Computer

To print the alignment pattern:

1.ý Access the Compaq A900 Printer Control Program by clicking StartÆProgramsÆCompaq A900ÆA900 Printer Control

by a double click on the “Q” icon in the system tray.

2.ý From the A900 Printer Control Program, click the

Cartridges tab.

3.ý Click the Align Cartridges button. The Ink Cartridge Alignment dialog box appears on your screen.

4.ý Enter the alignment information.

Depending on the cartridge combination you have installed in your printer, a test page with one or more alignment patterns similar to the ones shown below is printed. Each pattern has a number under it.

5.ý From each group on the test page, locate the number under the alignment pattern that comes closest to forming a perfectly straight line.

For example, in sample group A above, pattern 5 comes closest to forming a straight line.

6.ý In the dialog box, enter the number you chose as the appropriate alignment setting for each group. Use the Up and Down arrow keys.

7.ý After you have entered a number for each of the groups, click OK.

Aligning Print Cartridges from the A900 Control Panel

To print the alignment pattern:

1.ý Press Setup.

2.ý Press the Menu button until the following display appears on the LCD panel:

3.ý Press the Options button until the following displays:

4.ý Press Start.

The Cartridge Alignment page prints.

5.ý Enter the Cartridge Alignment information. Depending on the cartridge combination you have installed in your printer, a test page with one or more alignment patterns similar to the ones shown below is printed. Each pattern has a number under it.

6.ý From each group on the test page, locate the number under the alignment pattern that comes closest to forming a perfectly straight line.

For example, in sample group A above, pattern 5 comes closest to forming a straight line.

7.ý For the “A” alignment pattern, enter the 2-digit number on the keypad using a leading 0 if necessary. In this example, press the 0 and 5 buttons. The LCD panel displays the following:

8.ý Press the Options button to save the entered value, then go to the B entry display. Enter the B, 2-digit

value. Repeat for C and D patterns, if the black cartridge is installed.

9.ý Press the Options button or the Start button to complete the operation.

Cleaning Print Cartridges

There are approximately 200 nozzles on each of the cartridges. Depending on the cartridge type, the nozzles are all one color (black) or split into 3 groups of different colors (color or photo).

Cleaning the ink jet nozzles on the print cartridges improves the print quality.

There are several situations that can result in some of the nozzles not working properly.

xý If the cartridge is new, it may take a couple of cleaning cycles to get all of the nozzles working.

xý If the printer has not been used for an extended period of time, the cartridges may not function properly.

xý A build up of ink on the bottom of the cartridge may affect the cartridge performance.

xý If the cartridge is running out of ink, the cartridge will not function properly. In this case, cleaning the cartridge will not help the nozzles to fire. You must replace the ink cartridge.

There are two methods to clean the ink cartridges:

xý Clean and nozzle test, which can be done from the control panel or the computer application

xý Wiping the print cartridge nozzles

Printing the Cartridge Clean and Nozzle Test from the Computer

1.ý Access the Compaq A900 Printer Control Program by clicking StartÆProgramsÆCompaq A900Æ A900 Printer Control

by a double click on the “Q” icon in the system tray.

2.ý Click the Cartridge tab, then on the Clean Print Nozzles button. The cleaning pattern prints.

Printing the Cartridge Clean and Nozzle Test from the Control Panel

1.ý Press Setup.

2.ý Press the Menu button until the following display appears on the LCD panel:

3.ý Press Start.

Checking the Clean Nozzle Printout

1.ý Examine the test pattern.

The example below shows a test pattern of all nozzles functioning correctly. The first pattern printed in each group is from the black (or photo) cartridge. The second one is from the color cartridge.

2.ý Compare the diagonal line above the printed bars to the diagonal line below the printed bars.

Look for a break in the diagonal lines. A broken line indicates clogged nozzles.

If the bottom line has fewer breaks, or better print quality than the top line, run the test two more times. If the print quality is satisfactory after running the test three times, the print nozzles are clean. You do not need to complete the remaining steps.

If the print quality of both lines is not satisfactory after running the test three times, perform the following steps.

a.ý Remove and reinstall the print cartridge. For more information see the Changing Print Cartridges section.

b.ý Repeat the nozzle test.

c.ý If the lines are still broken, wipe the print cartridge nozzles.

Wipe the Print Nozzles

Wipe the print nozzles only if you have already cleaned the print nozzles but the print quality is still not satisfactory.

Wiping the print nozzles removes dried ink from the nozzles. To wipe the print nozzles:

1.ý Remove the print cartridge from the printer. Because you will be replacing the old cartridge, be sure you select old as the cartridge type to ensure that ink monitoring system stays accurate. For instructions see the Changing Print Cartridges section.

2.ý Use a dry tissue to gently clean the entire copper colored area, including the nozzles and contacts.

Cleaning the print cartridges

When cleaning the color print cartridge, wipe the nozzles in one direction so the colors do not mix.

To dissolve dried ink, hold a damp cloth against the nozzles for about three seconds. Gently blot and wipe dry.

1.ý Allow the copper-colored area to dry.

2.ý Reinstall the print cartridge and repeat the nozzle test. Be sure that you select old when re-installing the cartridge to maintain the current ink count.

3.ý If the nozzle test line is still broken, remove the cartridge. Wipe the print cartridge carrier contacts with a tissue or soft cloth.

Installing and Using the Optional Photo Cartridge

The photo cartridge gives excellent, near photo quality printing when used in conjunction with specialty coated or photo papers.

When you wish to use a photo cartridge, replace the black cartridge (right carriage position) with the photo cartridge. Store the black cartridge in the storage compartment located on the right rear of the A900.

To change the photo or black cartridge, use the install cartridge procedure described in the Changing Print Cartridges section. To ensure correct ink level records are maintained, always select OLD when installing a used black or used photo cartridge. Use NEW only when installing a new cartridge. The ink level for one used ink cartridge of each type (color, black, and photo) is tracked. The use of a second old cartridge of the same type disrupts ink tracking and will result in incorrect ink level reporting and possibly lost faxes.

When you have finished using the photo cartridge, immediately swap it with the black cartridge. Store the photo cartridge in the storage compartment located on the right rear of the A900.

Storing an Additional Ink Cartridge

The Compaq A900 has a convenient, dedicated area for storing an additional cartridge. This compartment prevents an opened cartridge from drying out when it is not being used. For example, store your black ink cartridge when the photo cartridge is being used.

IMPORTANT: This compartment is for storage only. An ink cartridge stored in this location cannot be used to print until it is installed in the ink carriage area. See the

Changing Print Cartridges section for installing ink cartridges.

To install the ink cartridge in the storage area:

1.ý Insert the ink cartridge into the storage area.

2.ý Gently push the top in.

Storing an additional ink cartridge

The reasons for replacing the photo cartridge with the black ink cartridge are:

xý Photo cartridges should be used for printing pictures. Using it for normal faxing and black printing operations will prematurely deplete the black ink in the photo cartridge.

xý Printing black with the photo cartridge installed will be much slower than using the black cartridge.

Loading Different Sized Paper

The A900 supports A4, Letter, and Legal in the paper input tray.

To load paper into the A900:

1.ý Insert the paper into the paper input tray. Make certain that the side you want to print on is facing you. Orient the paper so that the head of the paper is facing down.

2.ý Align the paper with the paper guides. Squeeze the paper guide and move it to the right to match the width of the paper.

For standalone copy and fax operations make sure that you select the correct paper size. For more information on setting the paper size, see the Setting Paper Size from the Control Panel section in this chapter.

Setting Paper Size for Standalone Copying and Faxing from the Computer

1.ý Access the Compaq A900 Settings Utility. Click

StartÆProgramsÆCompaq A900ÆA900 Settings Utility.

2.ý Select the Fax tab.

3.ý In the Paper Size drop down box, select the paper size loaded.

4.ý Click OK.

Setting Paper Size for Standalone Copying and Faxing from the Control Panel

1.ý Press Setup.

2.ý Press the Menu button until the following display appears on the LCD panel:

3.ý Press the Options button until the desired paper size displays.

4.ý Press Stop to return to the ready state. The last paper size displayed is the size that will be used.

Setting the Paper Size for Computer-assisted Copying and Printing

1.ý Open the PRINTERS folder. Click

StartÆSettingsÆPrinters.

2.ý Click with the right mouse button on Compaq A900 icon, then select Properties.

3.ý Select the Paper tab.

4.ý Select the size and type of paper installed.

5.ý Click OK.

Printing on envelopes

Preparing Envelopes for Printing

The following envelopes are not recommended because they may cause jams or smears, or may damage the A900.

xý Envelopes with windows, holes, perforations, cutouts, and double flaps

xý Envelopes made with special coated paper or deeply embossed paper

xý Envelops in which letters have been enclosed

Loading an Envelope

IMPORTANT: Before you can print on an envelope, you must select the envelope as your paper size. Refer to the printing documentation of your word processing software for instructions.

1.ý Remove the paper from paper input tray.

2.ý Lift the envelope positioning tab that is inset in the right side of the paper input tray.

3.ý Load envelopes to the right (viewed from front) against the envelope positioning tab. The side you will be printing on should be facing you.

Inserting an envelope

4.ý Squeeze and slide the paper guide so that it touches envelopes.

5.ý Set up the application to print on the size of envelope loaded. You can set up the print size from the Properties button of the Print dialog box.

6.ý Print the envelope(s).

When printing is complete

1.ý Put the envelope tab back into its storage position.

2.ý Replace the printer paper in paper input tray.

3.ý Squeeze and slide the paper guide so that it touches the paper.

Using the Manual Feed

In front of the paper input tray is the manual feed. Use the manual feed for printing on different paper than is loaded in the paper input tray.

NOTE: If any paper is loaded in the manual feed tray when a print job is started, that paper will be used instead of the paper loaded in the main paper input tray.

Set up the application to print on the type of the paper in the manual feed tray. To change the paper type:

1.ý Select FileÆPrint or

Click the Printer icon in your application.

2.ý Click the Properties button of the Print dialog box.

3.ý Select Manual Feed.

4.ý Select the size and type of paper installed in the manual feed tray.

5.ý Click OK.

Control Panel Setup Button

From the Setup button on the All-In-One control panel, you can select the following features. Most of the features and many more are available from the Compaq A900 Settings Utility in your computer.

To access Setup button features:

1.ý Press the Setup button.

2.ý Press the Menu button to cycle through Setup button features.

3.ý Press the Options button to change the settings.

			Setup Button

Menu	Options		Description

Date/Time	xý	Month	Use these when you want to change the date and time.
	xý	Date
	xý	Year
	xý	Hour
	xý	Minute
	xý	AM/PM
Print Report	xý	Fax Confirm	This setting allows you to print five different reports.
	xý	Transmit Log	The Fax Confirm Report prints a report for the last fax sent.
	xý	Receive Log	The Transmit Log lists the faxes that were sent.
	xý	Speed Dial List	The Receive Log lists the faxes that were received.
	xý	Self Test	The Speed Dial List lists the speed dial numbers and names.
			The Self Test checks that the printer is functioning correctly.
			Press the Start button to initiate the selected report.
Cartridge Maintenance	xý	Print Align	Use Print Align when the printed text looks jagged. Use Print Clean
	xý	Print Clean	when the Self Test page shows a clogged nozzle.
			Press the Start button to initiate setting.
Paper Size	xý	Letter	This feature is used only for fax printing and standalone copy
	xý	Legal	functions.
	xý	A4
Fax Print	xý	Letter Quality	Letter quality provides the best quality print. Draft quality prints faster
	xý	Draft Quality	and uses less ink.
Ringer Volume	xý	Off	Use these settings to adjust the ringer volume.
	xý	Low
	xý	Mid
	xý	High
Fax Receive Mode	xý	Tel	The Tel setting allows you to use an extension telephone and start
	xý	Ans/Fax	the fax by pressing 9 on the handset if an incoming fax is heard.
	xý	Fax	The Ans/Fax settings allow an answering machine to be attached to
	xý	DRPD	your A900. When a call comes in, the fax senses the fax tones. If it
			doesn’t sense these tones, then the answering machine allows the
			caller to leave a message. The Fax setting should be used when the
			A900 is attached to a dedicated Fax telephone line. The DRPD mode
			is available once a distinctive ring pattern is learned.
Setup DRPD	xý	Learn	Pressing Start will set the A900 to learn the next ring pattern. Call
			the Fax telephone number from another telephone within three
			minutes. You must have the DRPD Service enabled by your telephone
			company.
Fax Memory XMIT	xý	On or Off	When On, all faxes will be scanned into memory and then faxed.
			When Off, all faxes will be faxed and scanned at the same time.

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