HP COMPAQ A900 User Manual
ONTENTS
C
USING THIS GUIDE.................................................1
Text Conventions in This Guide ................................ 1
Special Messages....................................................... 1
Locating Help............................................................. 1
Basic Troubleshooting......................................... 1
Index .................................................................... 1
Service and Support............................................. 1
Getting Additional Help............................................. 2
Application Help.................................................. 2
GETTING STARTED ................................................3
Step 1: Unpack the Box.............................................. 3
Step 2: Choose a Location to Operate the A900......... 5
Step 3: Prepare the A900 for Use............................... 5
Step 4: Install the Document Trays............................ 5
Document Exit Tray............................................. 5
Document Input Tray Extension .......................... 5
Step 5: Connect the Telephone (Line) Cord............... 6
Step 6: Connect the Printer Cable .............................. 6
Step 7: Connect the AC Power Cord .......................... 7
Step 8: Load Paper..................................................... 7
Step 9: Install the Ink Cartridges................................ 8
Installing the Ink Cartridges for
the First Time ....................................................... 8
Installing the Ink Cartridges for
Standalone Operations......................................... 9
COMPAQ A900 SOFTWARE INSTALLATION ..........10
Description of Programs and Drivers....................... 10
Printer Driver..................................................... 10
Compaq A900 Software..................................... 10
Scanner Driver................................................... 10
WinFax Basic Edition........................................ 10
Pagis ScanWorks................................................ 10
System Requirements............................................... 10
Installing the Software for Your Compaq A900....... 10
Installing WinFax Basic Edition ........................ 12
Installing Pagis ScanWorks................................ 13
Configuring WinFax................................................ 16
COMMON PROCEDURES......................................17
Changing Default Settings ....................................... 17
Common Procedures................................................ 17
Setting the Date and Time........................................ 17
Setting the Date and Time from
the Computer...................................................... 17
Setting the Date and Time from the
A900 Control Panel............................................ 17
Printing Reports....................................................... 17
Transmission Report Default Settings................ 17
Transmission and Reception Logs ..................... 18
Speed Dial List................................................... 18
Self Test............................................................. 18
Changing Print Cartridges........................................ 18
Changing Print Cartridges from
the Computer...................................................... 18
Changing Print Cartridges from
the A900 Control Panel...................................... 19
Aligning Print Cartridges..........................................19
Aligning Print Cartridges from
the Computer.......................................................19
Aligning Print Cartridges from
the A900 Control Panel .......................................20
Cleaning Print Cartridges..........................................21
Printing the Cartridge Clean and Nozzle
Test from the Computer......................................21
Printing the Cartridge Clean and Nozzle
Test from the Control Panel................................21
Checking the Clean Nozzle Printout...................21
Wipe the Print Nozzles........................................22
Installing and Using the Optional
Photo Cartridge.........................................................22
Storing an Additional Ink Cartridge....................22
Loading Different Sized Paper..................................23
Setting Paper Size for Standalone Copying and
Faxing from the Computer..................................23
Setting Paper Size for Standalone Copying and
Faxing from the Control Panel............................23
Setting the Paper Size for Computer-assisted
Copying and Printing..........................................23
Printing on envelopes................................................23
Preparing Envelopes for Printing........................23
Loading an Envelope..........................................23
Using the Manual Feed.............................................24
Control Panel Setup Button.......................................25
Compaq A900 Settings Utility..................................26
Changing Settings Overview...............................26
Accessing the Compaq A900 Settings Utility.....26
Print Settings.......................................................26
Fax Settings.........................................................27
Fax From Setup...................................................28
Fax To Setup .......................................................28
WinFax Phonebook Setup...................................29
Speed Dial Setup.................................................29
Advanced Fax Settings........................................29
More Fax Settings...............................................30
Copy Settings......................................................30
Scan Settings.......................................................31
Scan To Application Setup..................................31
COMPAQ A900 CONTROLS AND FEATURES .........32
Control Locations and Functions..............................32
Control Panel ......................................................32
Rear View...........................................................33
Side View............................................................33
COMPAQ A900 CONTROL FORM ..........................34
Overview...................................................................34
Getting Started with Control Form............................34
PRINTING.............................................................37
Printing Overview.....................................................37
Printing a Document...........................................37
Printer Settings....................................................37
Accessing the Compaq A900 Control
Program Window......................................................37
Using the Status Tab...........................................38
Using the Options Tab ........................................38
i
Using the Cartridge Tab..................................... 39
Using the DOS Printing Tab .............................. 39
Using the About Tab.......................................... 40
Preparing Envelopes for Printing............................. 40
Loading an Envelope..........................................40
FAXING................................................................41
Faxing Overview...................................................... 41
Preparing Documents for Faxing ............................. 41
Loading the Documents........................................... 41
Sending a Fax Using the Control Panel.................... 41
Faxing in Quick Mode....................................... 41
Advanced Faxing Features................................. 42
Speed Dialing..................................................... 43
Redial................................................................. 43
On Hook Dialing (OHD).................................... 43
Confirming Transmission................................... 43
Automatic Redial............................................... 43
Receiving a Fax.................................................. 44
Sending Faxes from the Computer........................... 45
Sending a Fax........................................................... 45
Using WinFax Basic for Faxing ............................... 46
Using the Compaq Control Form to Fax.................. 46
Faxing with the Compaq Control Form.............. 46
COPYING .............................................................47
Copying Overview................................................... 47
Loading the Documents........................................... 47
Loading the Documen t Using the
Copy/Scan Sleeve .............................................. 47
Copying.................................................................... 47
Advanced Copy Features......................................... 48
Copying with the Computer..................................... 49
Copying with the Compaq Control Form................. 49
SCANNING...........................................................50
Scanning Overview.................................................. 50
Loading Documents for Scanning............................ 50
Loading the Documen t Using the
Copy/Scan Sleeve .............................................. 50
Scanning................................................................... 50
Advanced Scanning.................................................. 51
Scanning with the Computer.................................... 52
Scanning with the Compaq Control Form................ 52
MAINTAINING YOUR A900....................................53
Cleaning the Document Scanner.............................. 53
Cleaning the Cartridge Carrier................................. 53
Replacing the Document Separator Pad................... 54
BASIC TROUBLESHOOTING ..................................55
Preparation............................................................... 55
Clearing Document and Paper Jams......................... 55
Document Jams during Copying, Scanning
or Sending Faxes................................................ 55
Paper Jams during Printing, Copying,
or Printing Faxes................................................ 55
Error Messages..........................................................55
Correcting Problems .................................................62
REGULATORY AND SAFETY NOTICES ...................68
Electromagnetic Interference Compliance Notices...68
Modifications......................................................68
Cables..................................................................68
Declaration Of Conformity For Products Marked With
The FCC Logo–United States Only..........................68
Canadian Notice..................................................68
Avis Canadien.....................................................68
Safety........................................................................68
Power Cords..............................................................68
U.S. Regulations Governing the Use
of Modems..........................................................69
Ringer Equivalence Number...............................69
Telephone Consumer Protection Act of 1991 ...........69
Canadian Regulations Governing the Use
of Modems................................................................70
General Precautions for Compaq Products................70
Precautions for Products with Modems,
Telecommunications, or Local Area
Network Options.......................................................72
WARRANTY INFORMATION...................................73
What is the warranty for my Comp aq A900
All-In-One? ...............................................................73
What are the terms of this limited warranty?............73
How do I obtain warranty service?............................73
How do I obtain online support?...............................73
What is not covered by this limited warranty?..........73
Limited Warranty Statement for the
United States and Canada..........................................74
Terms of the Warranty..............................................74
Limitation of Remedy...............................................74
APPENDIX A....................................................... A-1
Using the A900 Extension Feature......................... A-1
Sharing a Telephone Line with Other Devices....... A-1
Telephones....................................................... A-1
Answering Machines........................................A-2
Computer Modems (internal or external)......... A-2
DRPD..................................................................... A-2
Connecting and Configuring Equipment................ A-2
Devices and Connections....................................... A-2
Changing the WinFax Active Connection
Device.............................................................. A-3
Setting up WinFax Fax Reception ................... A-3
A. A900 and Telephone (Optional).................. A-3
B. A900 Answering Machine and Telephone .. A-3
C. A900 Computer Modem (Internal or
External) and Telephone.................................. A-4
D. A900, Computer Modem, Answering
Machine, and Telephone .................................. A-4
INDEX
ii
Using This Guide
Text Conventions in This Guide
The examples below identify and explain specially
formatted text that is used throughout this guide.
xý The names of your keyboard keys, A900 control
panel buttons, and certain software instructions
appear in a bold type. For example,
.
or
Cancel.
key. You will be told to
Enter
key. You will be
Enter
Tab, Start, Setup,
xý Some keys must be pressed at the same time to
perform a task. We show this with the key
names and the plus (+) symbol; for example,
Ctrl+Home
xý When we discuss hard drives and diskette
drives, the drives are identified by capital
letters; for example, drive A.
xý Software is stored in directories on the hard
drive. These directories are called folders. We
also show them in capital letters; for example,
MY FOLDER.
xý File names are shown in capital letters and italic
type; for example, FILENAME.
xý Sometimes, you will need to type information
and press the
“enter” this information.
xý Sometimes, you will need to type information
without pressing the
asked to "type" this information.
xý Sometimes you will enter a command into a
text box. This is similar to older operating
systems. We show these commands in lower
case and bold type; for example, LQVWDOO or
Dã?LQVWDOOï
Home, End
WARNING:
follow directions may result in bodily harm or loss of life.
!
Text set off in this manner indicates that failure to
Locating Help
,
Compaq provides you with several resources to help
you learn about your Compaq A900. A few of these
resources are:
Basic Troubleshooting
The Basic Troubleshooting chapter of this guide shows
how to fix many common A900-related issues.
Index
Look for specific topics in the index at the end of this
guide. Look for a topic by name, such as "printer" or,
try looking for the action word, such as "printing a
file."
Service and Support
If you need further technical support, you can contact
Compaq using our Internet site, or by telephoning one
of our technical support centers. Our web site can be
found at
www.compaq.com
and Compaq's Technical Support telephone numbers,
by region, can be found in the Limited Warranty
Statement located in the rear of this User’s Guide.
IMPORTANT: Be sure you know serial number for
your A900 before you call technical support. The serial
number is located on the rear of the machine. Write
this number below for future use.
Special Messages
The following words and symbols have special
meaning in this guide:
Text set off in this manner presents helpful hints for using your
computer.
IMPORTANT: Text set off in this manner presents
specific instructions, commentary, sidelights, or
interesting points of information.
CAUTION:
follow directions could result in equipment damage or loss of
information.
Text set off in this manner indicates that failure to
Model and Serial Numbers
Model Number: A900
Serial Number:
1
2
Getting Additional Help
If you see green text while using Help, click on the green
text for more information.
Application Help
Many software programs or applications have Help
files. To access Help for a specific application, you
need to be using that program. Click Help on the menu
bar, or press the
IMPORTANT: If you are using a program, and you
open Help with the Start button, you will get the
general Windows Help.
F1
key.
Getting Started
Step 1: Unpack the Box
When you unpack the box containing your Compaq A900 All-In-One, make sure that all of the items listed below are
included. If there are any missing or damaged parts, return the All-In-One in its original packaging to the place of purchase.
Box Contents
One Compaq A900 All-In-Oneuse the All-In-One for all of your printing, faxing,
copying, and scanning needs.
One document input tray extensionsupports the original document when
faxing, copying, or scanning.
One document exit traysupports the original document when faxing, copying,
or scanning is complete.
One AC power (electrical) cordplugs into the rear of the All-In-One to supply
electrical power.
One telephone cordplugs into the A900 telephone line jack.
Two ink cartridges1 color cartridge and 1 black cartridge.
continued
3
Box Contents,
continued
Documentationprovides the information required to set up, operate, and
maintain the A900. Your documentation also provides important safety
information and troubleshooting tips.
CD-ROM(s)contain the software drivers and application software required to
operate the A900.
One copy/scan sleevefor faxing, copying, and scanning. Protects photographs
to be scanned. Also allows you to scan irregular size paper. (Not shown)
Required Additional Purchases
Printer cableThe Compaq A900 uses a standard, bidirectional, IEEE 1284
Compliant parallel printer cable. This cable is not included with your All-In-One.
You may need to purchase this cable separately.
4
Step 2: Choose a Location to Operate the A900
To help guarantee trouble-free operation of your A900,
place it on a flat, stable surface. Leave enough space
behind and in front of the A900 to allow for easy paper
loading, document removal, and for opening the
control panel.
IMPORTANT: Do not place the A900 in direct
sunlight, near heat sources or air conditioners, or in
dusty or dirty environments.
Step 3: Prepare the A900 for Use
When you take the A900 out the box, note that it has
been packaged to protect it during shipping. Before
you use the A900, make certain that you check for the
following items:
xý Remove all tape.
xý Remove all packing materials.
NOTE: For instructions on removing the packing
material, see the Compaq A900 All-In-One setup
poster.
Document Exit Tray
To install the document exit tray:
ý
Align the latches on the trays with the slots on
1.
the front of the All-In-One.
ý
Slide the tray latches into the appropriate slots
2.
until the latches lock into place.
Step 4: Install the Document Trays
The A900 uses several trays to support your paper
documents.
NOTE: The A900 ships with the paper exit tray
already installed.
Extending the paper exit tray
Installing the document exit tray
Document Input Tray Extension
To install the document input tray extension:
ý
Align the latches on the tray with the slots on
1.
the top of the All-In-One.
ý
Slide the tray latches into the appropriate slots
2.
until the latches lock into place.
Installing the document input tray extension
5
NOTE: To support documents before and after
printing, faxing, copying, or scanning, extend all four
paper trays. The A900 appears as follows:
Connecting the telephone (line) cord
Step 6: Connect the Printer Cable
Extending the paper trays
Step 5: Connect the Telephone (Line) Cord
This section shows you how to connect the telephone
(line) cord to the A900. You may also choose to add
an extension telephone, answering machine, or
computer modem. If you have a single telephone line,
this allows you to use your telephone when you are not
faxing.
IMPORTANT: This unit does n ot come with an
extension telephone or handset. However, any standard
telephone may be used. For more information on
connecting an extension telephone or other optional
equipment to the A900, see Appendix A.
To connect the telephone (line) cord:
ý
Plug one end of the telephone (line) cord into a
1.
standard telephone wall jack 1.
ý
Plug the telephone (line) cord into the socket
2.
marked LINE on the left side of the A900 2.
IMPORTANT: The printer cable does not come
standard with your unit. You may have to purchase an
IEEE 1284 compliant printer cable separately.
To connect the printer cable:
ý
Turn off the computer before connecting the
1.
printer cable.
ý
Connect one end of the printer cable to the
2.
printer port on the rear of the A900.
ý
Connect the other end of the printer cable to the
3.
parallel printer port on the rear of your
computer.
Connecting the printer cable
6
Step 7: Connect the AC Power Cord
This section shows you how to connect the A900 to
the electrical outlet using the AC power cord.
ý
Connect one end of the AC power cord into the
1.
back of the A900.
ý
Connect the other end into a standard AC power
2.
outlet (120V, 60Hz).
CAUTION:
grounded (three-prong) wall outlet. Using an outlet that is not
grounded may damage the A900.
Connecting the AC power cord
ý
When the A900 turns on, the LCD panel
3.
displays the following:
Make certain that you plug the cord into a
Verify that the telephone line cord is securely
connected into the wall and into the socket of the
A900 marked LINE.
Step 8: Load Paper
You can load up to 100 sheets of plain paper into the
paper input tray. When paper is not loaded, the A900
emits warning beeps or tones. The LCD panel displays
the following message:
IMPORTANT: If you load any paper other than
8 ½” by 11”-sized paper, such as legal-sized paper,
into the paper input tray, you must change the default
paper size. Change the default paper size in the printer
software and on the A900 before printing on that
paper. See the Loading Different Sized Paper of the
“Common Procedures” chapter for instructions. The
software must be installed before the paper size may
be set in the printer software.
NOTE: If you want to turn off the A900,
unplug the power cord. However, Compaq
recommends that you leave the A900 on at all
times. The A900 goes into an energy saving
mode when not in use.
ý
Press the
4.
button on the A900 Control
Setup
Panel.
ý
Press the
5.
button. The date and time will be
Stop
set by the computer during software installation .
NOTE: If you are using the A900 as a
standalone machine, see the Setting Da te and
Time section of the “Common Procedures”
chapter.
ý
If you have connected the telephone line, press
6.
. You should hear a dial tone. If you hear a
Start
dial tone, you are properly connected . Press
to hang up.
Stop
If you do not hear a dial tone, the following
message may appear on the LCD panel:
To load paper into the A900:
ý
Insert the paper into the paper input tray. Make
1.
certain the side you want to print on is facing
you. Orient the head of the paper so that the
head is facing down.
Inserting paper into the A900
7
2.ý Align the paper with the paper guide. Squeeze
the left paper guide and move it to the right to
match the width of the paper.
Aligning the paper guides
Step 9: Install the Ink Cartridges
Installing the Ink Cartridges for the First Time
To install the ink cartridge:
ý
Lift the control panel by grabbing the panel
1.
along the top edge.
ý
Pull the control panel forward.
2.
Lifting the ink cartridge access door
ý
Remove the new ink cartridge from its
4.
packaging. Hold the ink cartridge by the black
areas or colored top only.
ý
Carefully remove the tape covering the print
5.
head. Be sure to remove all of the tape. Do not
touch the copper area on the bottom of the
cartridge.
ý
Insert the bottom of the black ink cartridge into
6.
the right carriage slot 1. Press back until the
cartridge locks firmly into place 2.
Lifting the control panel
ý
Lift the ink cartridge access door. The carriage
3.
will automatically center itself.
8
Installing the printer cartridge
ý
Insert the bottom of the color ink cartridge into
7.
the left carriage slot. Press back until the
cartridge locks firmly into place.
9
If the ink cartridges move loosely in the carriage, they are not
locked into place.
NOTE: The carriages are color coded with the ink
cartridge to help with their installation.
ý
Close the ink cartridge access door and the
8.
control panel. Press firmly at the top center of
the control panel until it snaps closed. The
following displays on the LCD panel:
ý
9.
Press
Start
.
IMPORTANT: Before you use the A900, you should
properly align the ink cartridges. This will be done
when you install the Compaq A900 so f tware. For
standalone use, see the Aligning Print Cartridges
section of the “Common Procedures” chap ter.
Installing the Ink Cartridges for Standalone
Operations
If you intend to use the A900 as a standalone fax
machine or copier, without connecting it to a
computer, see Changing Print Cartridges in the
“Common Procedures” chapter of this guide.
0
Compaq A900 Software Installation
This chapter discusses how to install your Compaq
A900 Software. You will need to do this after you
have set up your A900 and connected it to your
computer. The software is located on the A900 Drivers
CD. The A900 Drivers CD includes the following
software:
zý Printer Driver
zý Compaq A900 Software
zý WinFax Basic Edition
zý Pagis ScanWorks with Text Bridge OCR
IMPORTANT: All software on the A900 Drivers CD
must be installed for the A900 to function properly.
Description of Programs and Drivers
Printer Driver
Before you can use any printer with your computer,
you must install a printer driver. The printer driver
tells the computer what kind of a printer you are using,
and controls the various settings, such as prin t quality
and paper type. You define these settings within the
printer driver, which then communicates the settings to
both the computer and the printer.
To use the A900 as your printer, you must install the
A900 printer driver on your computer. After installing
the printer driver, make sure Compaq A900 is selected
as the default printer.
Pagis ScanWorks
With Pagis ScanWorks, you can easily scan documents
and photographs into your computer and maintain
them as electronic documents. You can also use Pagis
ScanWorks to quickly transmit scanned documents by
fax or electronic mail, or to print a copy on your
printer.
System Requirements
Before you start, make sure you have the minimum
computer setup:
zý 486 processor (recommend Pentium 100 or
better for optimum performance)
zý Microsoft Windows 95 or 98
zý 24 MB RAM (32 MB RAM or more for
optimum performance)
zý 125 MB available hard drive space
zý Additional 100 MB free hard drive space
recommended for full-color scanning
zý CD-ROM drive required for software
installation
zý Dedicated bi-directional parallel port
zý An IEEE 1284 compliant parallel cable
IMPORTANT: The Compaq A90 0 All-In-One is not
for use outside of the country purchased.
Compaq A900 Software
The Compaq A900 software allows you to control how
you want to use your Compaq A900 to print, fax, copy,
and scan.
Scanner Driver
The scanner driver allows you to scan images from any
graphics or OCR (Optical Character Recognition)
applications program that supports the TWAIN
standard (for example, Pagis ScanWorks, MS Imaging,
MS Paint.)
For information on how to use the scan options, see the
“Scanning” chapter.
WinFax Basic Edition
This fax program allows you to fax and receive
documents from your computer.
1
Installing the Software for Your Compaq A900
Before you start, make sure your computer meets or
exceeds the system requirements for the drivers and
application programs you want to install. See System
Requirements.
IMPORTANT: The Compaq A900 requires a
dedicated parallel port. Uninstall any devices that
control the parallel port before installing the A900
software. These devices include other printers, scanner
software, or other external devices.
To install the Compaq A900 software:
Turn on your computer.
1.
ý
NOTE
plugged in and connected to your computer.
Make sure that the Compaq A900 is
:
Windows detects new hardware.
2.
ý
Windows detects that you have installed the
Compaq A900 and asks you for the Driver disk.
Select
. If you are starting Windows for the
Cancel
first time, Windows asks you to select a printer.
Again, select
Put the CD in the CD-ROM drive. The
3.
ý
Cancel.
installation will start after a short period of time.
If the CD does not run automatically to start the
software installation, click
Start
ÆÆÆÆ
Run
.
Type x:\setup.exe
where x is the drive letter for your CD-ROM drive.
Then click
The Welcome screen displays. Click
4.
ý
OK.
Next.
The A900 Software Setup screen displays. Click
6.
ý
Next.
The Compaq Software License Agreement
7.
ý
screen displays. (Not shown)
Click
8.
ý
The Install New Cartridge Set screen displays.
9.
ý
to agree.
Yes
Select the type of Cartridge Set that was
installed. See the “Getting Started” chapter for
instructions on installing the cartridge in the
All-In-One.
NOTE:
2QHýEODFNýDQGýRQHýFRORUýFDUWULGJHýDUH
LQFOXGHGýZLWKý\RXUý&RPSDTý$äííï
The Software License Agreement screen
5.
ý
displays. Read the Software License Agreement.
Click
Yes.
11
2
The Install New Cartridge Instruction screen
10.
ý
displays. Click
The Align Cartridges screen displays and the
11.
ý
New Cartridges Installed.
printer prints an alignment page. Use the printed
page to select the number that is most correctly
aligned for each alignment type. Use the Up and
arrow buttons to select the numbers. Click
Down
when finished.
OK
Installing WinFax Basic Edition
The Welcome to the WinFax Basic Edition
12.
ý
Setup screen displays. Click
WinFax Basic Edition.
The Software License Agreement screen
13.
ý
displays. (Not shown)
Read the Software License Agreement. Click
to agree to the terms.
Yes
The User Information screen displays. Type the
14.
ý
information in the fields. Click
finished.
NOTE: Use
Tab
and
Shift+Tab
between fields.
Next
Next
to move
to install
when
1
The Destination Folders screen display s. Click
15.
ý
Next.
The Select Program Folder screen displays.
16.
ý
Type the program folder name or use the default
name, then click
Next.
The Start Copying Files screen displays. Click
17.
ý
WinFax Basic Edition installs.
Next.
The File Copy Complete screen displays. (Not
18.
ý
shown)
Click
Finish.
Installing Pagis ScanWorks
The Welcome Screen displays. Click
19.
ý
Next.
IMPORTANT: If you do not have a printer already
installed on your computer, you may be asked to insert
your Windows CD. Do not insert your Windows CD.
Click
Next.
The Software License Agreement screen
20.
ý
displays. (Not shown)
Click
to continue.
Yes
13
The Choose Destination Location screen
21.
ý
displays. Click
The Setup Type screen displays. Select
22.
ý
for the setup type, then click
Next.
Next.
Typical
The Select Program Folder screen displays.
23.
ý
Type the program folder name or use the default
name. Click
The Pagis Send To Directory Setup screen
24.
ý
The installation begins.
Next.
displays. These are programs that scanned
images may be sent from within Pagis
ScanWorks.
To shorten the list and select only applications
where you plan to send scanned images, click
Select None
Click OK when you are finished.
25.
ý
The Pagis ScanWorks Registration screen
26.
ý
. Then select the applications.
displays. (Not shown)
Click
Next.
The first Pagis ScanWorks User Information
27.
ý
screen displays. Type the information in the
fields. Click
NOTE
:
Use
to go to the next screen.
Next
and
Tab
Shift+Tab
to move
between fields.
14
5
Type the information on the remaining
28.
ý
information screens.
The Thanks Again for Registering screen
29.
ý
displays. (Not shown)
Click
Exit.
The Pagis ScanWorks Installation I s Co mplete
30.
ý
screen displays. Select the options on the screen,
then click
The Compaq All-In-One Electronic Registration
31.
ý
screen displays. Click
The first Compaq All-In-One User Information
32.
ý
Finish.
Next.
screen displays. Type the information in the
fields and click
NOTE: Use
Tab
Next
and
when finished.
Shift+Tab
to move
between fields.
The second Compaq All-In-One User
33.
ý
Information screen displays. Type the
information in the fields and click
Next
when
finished.
NOTE
:
Use
Tab
and
Shift+Tab
to move
between fields.
The third Compaq All-In-One User Information
34.
ý
screen displays. Select the options on the screen,
then click
The Registration Complete screen displays.
35.
ý
Click
OK.
The A900 Software Setup Complete screen
36.
ý
displays. Select
. The registration begins.
Finish
and click
Yes
Finish
to restart
your computer.
NOTE
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:
SULQWHUýWRýZRUNï
Setting your parallel port to ECP mode may increase your
scan and copy speed significantly. Refer to your computers
user guide for further instructions on how to change the
parallel port BIOS setting to ECP mode.
1
6
Configuring WinFax
WinFax Basic must be configured before sending and
receiving faxes.
When Windows restarts, the WinFax Basic
1.
ý
Edition Setup screen displays. Type the
information in the fields. Click
finished.
NOTE:
,Iý:LQ)D[ý&RQILJXUDWLRQýGRHVýQRW
DXWRPDWLFDOO\ýUXQñýFOLFNýWKHý&RQILJXUHý:LQ)D[
LFRQýRQýWKHýGHVNWRSï
Next
when
The WinFax Testing Modem screen
4.
ý
displays. (Not shown)
Click
The Winfax Ready To Configure System Screen
5.
ý
when testing is complete.
Next
displays. (Not shown)
6.
Click
Select
ý
to configure the system.
Finish
or No if you want to view the Read
Yes
Me file. The configuration is finished.
When the configuration is finished, the Software
7.
ý
License Agreement displays. (Not shown)
Click
to agree.
Yes
The Modems and Other Fax Devices Properties
2.
ý
screen displays. Select the Compaq A900 Fax
and click
The Ready to Test Modem screen displays.
3.
ý
Click
Next.
Next
.
Your A900 software installation is now comp lete!
1
7
Common Procedures
This section describes the procedures for changing the
default settings and performing common functions with
your Compaq A900 All-In-One.
Changing Default Settings
xý From the control panel you can change a limited
number of settings. The functions accessible by the
control panel include standalone features such as
faxing and black and white copying.
xý The computer-based Compaq A900 Settings
Utility provides a simple user interface to change
the print, fax, copy, scan, and Compaq Control
Form settings.
To access the Compaq A900 Settings utility, click
Start
Utility
ÆÆÆÆ
Programs
ÆÆÆÆ
Compaq A900
ÆÆÆÆ
A900 Settings
Common Procedures
This section also describes several common procedures
that you will need to perform on the Compaq A900.
These procedures include:
xý Setting the date and time
xý Printing reports
xý Changing print cartridges
xý Aligning print cartridges
xý Cleaning print cartridges
xý Installing and using the photo cartridge
xý Loading different-sized paper
xý Printing on envelopes
xý Using the manual feed
Setting the Date and Time
When the A900 is without power for an extended length
of time, you will have to reset the date and time. The
LCD panel displays the following:
Setting the Date and Time from the Computer
To change date and time from the computer:
ý
Run the Compaq A900 Settings Utility. Click
1.
ÆÆÆÆ
Start
Programs
.
Utility
ý
Select the
2.
ý
Click the
3.
ý
Select the check box to Set A900 time to computer
4.
time. Alternately, if this box is not checked, you
can enter the date and time.
ý
Click OK to update the time in the A900 display.
5.
See the More Fax Settings section in this chapter.
ÆÆÆÆ
Compaq A900
tab.
Fax
More Fax Settings
ÆÆÆÆ
button.
A900 Settings
Setting the Date and Time from the A900 Control Panel
By default, the computer sets the date and time for the
A900. Set the date and time from the A900 control panel
when the A900 is used in standalone mode.
To change the date and time from the control panel.
ý
Press the
1.
menu option in the
ý
Enter two digits for the month. For example, enter
2.
01 for January. Note that as you enter valid
information, the top line displays the updated date
and time.
ý
Enter two digits for the day. For example, enter 07
3.
for the 7
ý
Enter two digits for the year. For example, enter 99
4.
for 1999, or 00 for 2000.
ý
Enter two digits for the hour. For example, enter 02
5.
for 2 PM.
ý
Enter two digits for the minute. For example, enter
6.
45.
ý
Enter 1 for AM or 2 for PM.
7.
You can also use the
settings that are correct. Pressing
the last valid date entered.
button. (Date and time is the first
Setup
menu.)
Setup
th
.
Options
button to step through
Stop
at any time uses
Printing Reports
Set the date and time from the computer using the
Compaq A900 Settings Utility or from the A900 control
panel.
Transmission Report Default Settings
When you send a fax from the A900, you can choose to:
xý Never print a confirmation report
xý Always print a confirmation report
xý Print a report if there is an error sending the fax
(default setting)
1
To make your selection, use the Message Confirm pulldown box in the Fax tab of the Compaq A900 Settings
Utility. To access the A900 Settings Utility, click
Start
ÆÆÆÆ
Programs
ÆÆÆÆ
Compaq A900
ÆÆÆÆ
A900 Settings Utility.
From the control panel you can print out a confirmatio n
report for the last fax sent.
ý
1.
Press
, then press the
Setup
button. The LCD
Menu
panel displays the following:
Self Test
The Self Test Report prints a nozzle test pattern along
with some service information that might be asked for
during a service call.
To print a report use the following procedure:
ý
Press
1.
2.
3.
4.
Setup.
ý
Press the
button until Print Report is
Menu
displayed in the top of the display.
ý
Press the
ý
Press
Options
Start
button to select the Self Test.
to print the self test.
ý
2.
Press
to print the report.
Start
Transmission and Reception Logs
Logs for faxes received or sent by the A900 are stored on
the A900 and can be printed out on request or
automatically every 40 transactions.
To print a report, use the following procedure:
ý
Press
1.
2.
ý
Press the
Setup.
Menu
button until Print Report displays in
the top line of the LCD panel.
ý
Press the
3.
Options
button to select the log you want
to print.
ý
Press the
4.
button to print the report.
Start
NOTE: The logs for the faxes sent or received on th e
computer are available from within the WinFax
application.
Speed Dial List
The Speed Dial List contains all of the current speed dial
names and numbers. To access the Speed Dial List, click
ÆÆÆÆ
Start
Programs
Click the
To print a report, use the following procedure:
ý
Press
1.
2.
ý
Press the
Setup.
displayed in the top of the display.
ý
Press the
3.
List.
ý
Press
4.
Start
ÆÆÆÆ
Compaq A900
tab, then select the
Fax
button until Print Report is
Menu
Options
button to select the Speed Dial
to print the list.
ÆÆÆÆ
A900 Settings Utility
Speed Dial
button.
Changing Print Cartridges
The system can keep track of the ink level in each of the
three cartridge types: black, color, and photo. When you
tell the system that a new cartridge has been installed,
then the ink level for that cartridge type is set back to fu ll.
If you tell the system that you are installing an old
cartridge, the ink level for that cartridge type is not reset.
This allows exchanging the black and photo cartridge as
required while maintaining the ink level for both. You can
also use the old selection when you take a cartridge out
for cleaning. For more information, see the Cleaning
Print Cartridges section.
Changing Print Cartridges from the Computer
ý
Access the Compaq A900 Printer Control Program
1.
by clicking
A900 Printer Control
or
by a double click on the “Q” icon in the system
tray.
ý
Select the
2.
ý
In the Cartridge pull-down box, select the cartridge
3.
you want to install or change (black, color, or
photo.)
ý
In the Action pull-down box, select the action you
4.
want, such as Install New or Reinstall Old.
.
ý
Click the
5.
the procedure. The cartridge carriage moves to the
load position.
ý
Lift the control panel by pulling toward you on the
6.
edge nearest the
ý
Lift the cartridge access door.
7.
ý
Replace/install the selected cartridge.
8.
ý
Close the cartridge access door.
9.
ý
Close the control panel. Press firmly on the top
10.
center of the control panel until it snaps into place.
ý
On the computer, click
11.
ÆÆÆÆ
Start
Cartridges
Program
tab.
ÆÆÆÆ
Compaq A900
Install/Reinstall Cartridge
Fax, Copy
, or
Scan
Continue
.
ÆÆÆÆ
button to start
buttons.
18
9
ý
If new cartridges were installed, then an alignment
12.
is required and an alignment pattern will
automatically print. Go to step 3 of Aligning Print
Cartridges from the Computer in the following
section.
ý
If old cartridges are installed, then the alignment
13.
procedure is optional.
Changing Print Cartridges from the A900 Control Panel
Each time you open the A900 control panel, the LCD
panel prompts you for cartridge maintenance information.
If you have not changed the ink or photo cartridges, press
to clear the message. If you have ch anged a
Start
cartridge, use a combination of the
Options
buttons to allow the A900 to recognize the changed
cartridge(s).
ý
Lift the control panel by pulling toward you on the
1.
edge nearest the
ý
Lift the cartridge access door. The carriage
2.
Fax, Copy
, and
Scan
automatically centers itself.
ý
Replace/install the selected cartridge. Install the
3.
color cartridge in the left position. Install the black
or photo cartridge in the right position.
ý
Close the cartridge access door and the control
4.
panel. Press firmly on the top center of the control
panel until it snaps into place. The LCD panel
displays:
ý
If you did not change any cartridges, press
5.
you changed a cartridge, press the
until the correct answer displays: Left (color),
Right (black or photo) or Both. Then press
and
buttons.
Options
Start
Start
button
Start.
. If
ý
If you installed a new color cartridge, press
7.
ý
If you are reinstalling the old color cartridge, press
8.
the
press
button until Old Color displays. Then
Options
The following displays on the LCD
.
Start
Start
panel:
ý
If you selected Right in Step 5, then use the
9.
button to select the correct response from
Options
those displayed below. Press
ý
If any NEW cartridges were installed, then an
10.
Start
.
alignment is required. An alignment pattern
automatically prints. Go to step 6 of Aligning Print
Cartridges from the A900 Control Panel in the
following section.
Aligning Print Cartridges
Cartridge alignment can be done from the computer using
the Compaq A900 Printer Control or from the A900
control panel.
.
The print cartridges should be aligned after installing a
new print cartridge or if the black portions of graphics do
not align with the color portions. The alignment pattern is
automatically printed after installing a new cartridge.
Aligning Print Cartridges from the Computer
To print the alignment pattern:
ý
Access the Compaq A900 Printer Control Program
1.
by clicking
ÆÆÆÆ
A900
A900 Printer Control
ý
If you select Left or Both cartridges in Step 5, the
6.
following displays on the LCD panel:
or
by a double click on the “Q” icon in the system
tray.
ý
From the A900 Printer Control Program, click the
2.
Cartridges
Start
tab.
ÆÆÆÆ
Programs
ÆÆÆÆ
Compaq
1
ý
Click the
3.
Align Cartridges
button. The Ink
Cartridge Alignment dialog box appears on your
screen.
ý
Enter the alignment information.
4.
Depending on the cartridge combination you have
installed in your printer, a test page with one or more
alignment patterns similar to th e on e s shown below is
printed. Each pattern has a number under it.
ý
Press the
3.
Options
button until the following
displays:
ý
4.
Press
Start
.
The Cartridge Alignment page prints.
ý
Enter the Cartridge Alignment information.
5.
Depending on the cartridge combination you have
installed in your printer, a test page with one or
more alignment patterns similar to the ones shown
below is printed. Each pattern has a number under
it.
ý
From each group on the test page, locate the
5.
number under the alignment pattern that comes
closest to forming a perfectly straight line.
For example, in sample group A above, pattern 5
comes closest to forming a straight lin e.
ý
In the dialog box, enter the number you chose as
6.
the appropriate alignment setting for each group.
Use the Up and
ý
After you have entered a number for each of the
7.
Down
arrow keys.
groups, click OK.
Aligning Print Cartridges from the A900 Control Panel
To print the alignment pattern:
ý
Press
1.
ý
Press the
2.
appears on the LCD panel:
Setup
Menu
.
button until the following display
ý
From each group on the test page, locate the
6.
number under the alignment pattern that comes
closest to forming a perfectly straight line.
For example, in sample group A above, pattern 5
comes closest to forming a straight lin e.
ý
For the “A” alignment pattern, enter the 2-digit
7.
number on the keypad using a leading 0 if
necessary. In this example, press the 0 and
buttons. The LCD panel displays the following:
ý
Press the
8.
Options
button to save the entered value,
then go to the B entry display. Enter the B, 2-digit
5
20
value. Repeat for C and D patterns, if the black
cartridge is installed.
ý
Press the
9.
Options
button or the
Start
button to
complete the operation.
Cleaning Print Cartridges
There are approximately 200 nozzles on each of the
cartridges. Depending on the cartridge type, the nozzles
are all one color (black) or split into 3 groups of different
colors (color or photo).
Cleaning the ink jet nozzles on the print cartridges
improves the print quality.
There are several situations that can result in some of the
nozzles not working properly.
xý If the cartridge is new, it may take a couple of
cleaning cycles to get all of the nozzles working.
xý If the printer has not been used for an extended
period of time, the cartridges may not function
properly.
xý A build up of ink on the bottom of the cartridge
may affect the cartridge performance.
xý If the cartridge is running out of ink, the cartridge
will not function properly. In this case, cleaning
the cartridge will not help the nozzles to fire. You
must replace the ink cartridge.
There are two methods to clean the ink cartridges:
xý Clean and nozzle test, which can be done from the
control panel or the computer application
xý Wiping the print cartridge nozzles
Printing the Cartridge Clean and Nozzle Test
from the Computer
ý
Access the Compaq A900 Printer Control Program
1.
by clicking
A900 Printer Control
or
by a double click on the “Q” icon in the system
tray.
ý
Click the
2.
Nozzles
button. The cleaning pattern prints.
Start
Cartridge
ÆÆÆÆ
Programs
ÆÆÆÆ
tab, then on the
Compaq A900
Clean Print
ÆÆÆÆ
Checking the Clean Nozzle Printout
ý
Examine the test pattern.
1.
The example below shows a test pattern of all nozzles
functioning correctly. The first pattern printed in each
group is from the black (or photo) cartridge. The
second one is from the color cartridge.
ý
Compare the diagonal line above the printed bars
2.
to the diagonal line below the printed bars.
Look for a break in the diagonal lines. A broken line
indicates clogged nozzles.
If the bottom line has fewer breaks, or better print
quality than the top line, run the test two more tim es. If
the print quality is satisfactory after runn ing the test
three times, the print nozzles are clean. You do not
need to complete the remaining steps.
If the print quality of both lines is not satisfactory after
running the test three times, perform the following
steps.
a.ý Remove and reinstall the print cartridge. Fo r
more information see the Changing Print
Cartridges section.
b.ý Repeat the nozzle test.
c.ý If the lines are still broken, wipe the print
cartridge nozzles.
Printing the Cartridge Clean and Nozzle Test
from the Control Panel
ý
Press
1.
2.
3.
Setup.
ý
Press the
button until the following display
Menu
appears on the LCD panel:
ý
Press
Start.
21
2
Wipe the Print Nozzles
Wipe the print nozzles only if you have already cleaned
the print nozzles but the print quality is still not
satisfactory.
Wiping the print nozzles removes dried ink from the
nozzles. To wipe the print nozzles:
ý
Remove the print cartridge from the printer.
1.
Because you will be replacing the old cartridge, be
sure you select old as the cartridge type to ensure
that ink monitoring system stays accurate. For
instructions see the Changing Print Cartridges
section.
ý
Use a dry tissue to gently clean the entire copper
2.
colored area, including the nozzles and contacts.
To change the photo or black cartridge, use the install
cartridge procedure described in the Changing Print
Cartridges section. To ensure correct ink level records are
maintained, always select OLD when installing a used
black or used photo cartridge. Use NEW only when
installing a new cartridge. The ink level for one used ink
cartridge of each type (color, black, and photo) is tracked.
The use of a second old cartridge of the same type
disrupts ink tracking and will result in incorrect ink level
reporting and possibly lost faxes.
When you have finished using th e photo cartridge,
immediately swap it with the black cartridge. Store the
photo cartridge in the storage compartment located on the
right rear of the A900.
Storing an Additional Ink Cartridge
The Compaq A900 has a convenient, dedicated area for
storing an additional cartridge. This compartment
prevents an opened cartridge from drying out when it is
not being used. For example, store your black ink
cartridge when the photo cartridge is being used.
IMPORTANT: This compartmen t is f or storage only.
An ink cartridge stored in this location cannot be used to
print until it is installed in the ink carriage area. See the
Changing Print Cartridges section for installing ink
cartridges.
Cleaning the print cartridges
When cleaning the color print cartridge, wipe the nozzles
in one direction so the colors do not mix.
To dissolve dried ink, hold a damp cloth against the
nozzles for about three seconds. Gently blot and wipe dry.
ý
Allow the copper-colored area to dry.
1.
ý
Reinstall the print cartridge and repeat th e nozzle
2.
test. Be sure that you select old when re-installing
the cartridge to maintain the current ink count.
ý
If the nozzle test line is still broken, remove the
3.
cartridge. Wipe the print cartridge carrier contacts
with a tissue or soft cloth.
Installing and Using the Optional Photo Cartridge
The photo cartridge gives excellent, near photo quality
printing when used in conjunction with specialty coated
or photo papers.
When you wish to use a photo cartridge, replace the black
cartridge (right carriage position) with the photo
cartridge. Store the black cartridge in the storage
compartment located on the right rear of the A900.
To install the ink cartridge in the storage area:
ý
Insert the ink cartridge into the storage area.
1.
ý
Gently push the top in.
2.
Storing an additional ink cartridge
2
The reasons for replacing the photo cartridge with the
black ink cartridge are:
xý Photo cartridges should be used for printing
pictures. Using it for normal faxing and black
printing operations will prematurely deplete the
black ink in the photo cartridge.
xý Printing black with the photo cartridge installed
will be much slower than using the black cartridge.
Loading Different Sized Paper
The A900 supports A4, Letter, and Legal in the paper
input tray.
To load paper into the A900:
ý
Insert the paper into the paper input tray. Make
1.
certain that the side you want to print on is facing
you. Orient the paper so that the head of the paper
is facing down.
ý
Align the paper with the paper guides. Squeeze the
2.
paper guide and move it to the right to match the
width of the paper.
For standalone copy and fax operations make sure that
you select the correct paper size. For more information on
setting the paper size, see the Setting Paper Size from the
Control Panel section in this chapter.
Setting Paper Size for Standalone Copying and Faxing
from the Computer
ý
Access the Compaq A900 Settings Utility. Click
1.
ÆÆÆÆ
Start
Programs
Utility.
ý
Select the
2.
ý
In the Paper Size drop down box, select the paper
3.
size loaded.
ý
Click
4.
OK.
Fax
ÆÆÆÆ
Compaq A900
tab.
ÆÆÆÆ
A900 Settings
ý
4.
Press
to return to the ready state. The last
Stop
paper size displayed is the size that will be u sed .
Setting the Paper Size for Computer-assisted
Copying and Printing
ý
Open the PRINTERS folder. Click
1.
ÆÆÆÆ
Start
Settings
ý
Click with the right mouse button on
2.
icon, then select
ý
Select the
3.
ý
Select the size and type of paper installed.
4.
ý
Click
5.
OK.
Paper
ÆÆÆÆ
Printers.
Properties.
tab.
Compaq A900
Printing on envelopes
Preparing Envelopes for Printing
The following envelopes are not recommended because
they may cause jams or smears, or may damage the A900.
xý Envelopes with windows, holes, perforations,
cutouts, and double flaps
xý Envelopes made with special coated paper or
deeply embossed paper
xý Envelops in which letters have been enclosed
Loading an Envelope
IMPORTANT: Before you can print on an envelope,
you must select the envelope as your paper size. Refer to
the printing documentation of your word processing
software for instructions.
Setting Paper Size for Standalone Copying and Faxing
from the Control Panel
ý
Press
1.
ý
Press the
2.
appears on the LCD panel:
ý
Press the
3.
displays.
Setup
Menu
Options
.
button until the following display
button until the desired paper size
23
ý
Remove the paper from paper input tray.
1.
ý
Lift the envelope positioning tab that is inset in the
2.
right side of the paper input tray.
ý
Load envelopes to the right (viewed from front)
3.
against the envelope positioning tab. The side you
will be printing on should be facing you.
Inserting an envelope
ý
Squeeze and slide the paper guide so that it touches
4.
envelopes.
ý
Set up the application to print on the size of
5.
envelope loaded. You can set up the print size from
the
Properties
ý
Print the envelope(s).
6.
button of the
dialog box.
Print
When printing is complete
ý
Put the envelope tab back into its storag e position.
1.
ý
Replace the printer paper in paper input tray.
2.
ý
Squeeze and slide the paper guide so that it touches
3.
the paper.
ý
Click the
2.
ý
Select
3.
ý
Select the size and type of paper installed in the
4.
Properties
Manual Feed.
button of the
dialog box.
Print
manual feed tray.
ý
Click
5.
OK.
Using the Manual Feed
In front of the paper input tray is the manual feed. Use the
manual feed for printing on different paper than is loaded
in the paper input tray.
NOTE: If any paper is loaded in the manual feed tray
when a print job is started, that paper will be used instead
of the paper loaded in the main paper input tray.
Set up the application to print on the type of the pape r in
the manual feed tray. To change the paper type:
ý
24
Select
1.
or
Click the
File
ÆÆÆÆ
Print
icon in your application.
Printer
5
Control Panel Setup Button
From the
button on the All-In-One control panel, you can select the following features. Most of the features and many more
Setup
are available from the Compaq A900 Settings Utility in your compu ter.
To access
ý
Press the
1.
ý
Press the
2.
ý
Press the
3.
button features:
Setup
button.
Setup
button to cycle through
Menu
Options
Setup
button to change the settings.
button features.
Setup Button
Menu Options Description
Month
ý
Date/Time
Print Report
x
Date
ý
x
Year
ý
x
Hour
ý
x
Minute
ý
x
AM/PM
ý
x
Fax Confirm
ý
x
Transmit Log
ý
x
Receive Log
ý
x
Speed Dial List
ý
x
Self Test
ý
x
Use these when you want to change the date and time.
This setting allows you to print five different reports.
The Fax Confirm Report prints a report for the last fax sent.
The Transmit Log lists the faxes that were sent.
The Receive Log lists the faxes that were received.
The Speed Dial List lists the speed dial numbers and names.
The Self Test checks that the printer is functioning correctly.
Cartridge Maintenance
Paper Size
Fax Print
Ringer Volume
Fax Receive Mode
Setup DRPD
Fax Memory XMIT
ý
x
ý
x
ý
x
ý
x
ý
x
ý
x
ý
x
ý
x
ý
x
ý
x
ý
x
ý
x
ý
x
ý
x
ý
x
ý
x
ý
x
Print Align
Print Clean
Letter
Legal
A4
Letter Quality
Draft Quality
Off
Low
Mid
High
Tel
Ans/Fax
Fax
DRPD
Learn
On or Off
Press the
Use Print Align when the printed text looks jagged. Use Print Clean
when the Self Test page shows a clogged nozzle.
Press the
This feature is used only for fax printing and standalone copy
functions.
Letter quality provides the best quality print. Draft quality prints faster
and uses less ink.
Use these settings to adjust the ringer volume.
The Tel setting allows you to use an extension telephone and start
the fax by pressing *9* on the handset if an incoming fax is heard.
The Ans/Fax settings allow an answering machine to be attached to
your A900. When a call comes in, the fax senses the fax tones. If it
doesnt sense these tones, then the answering machine allows the
caller to leave a message. The Fax setting should be used when the
A900 is attached to a dedicated Fax telephone line. The DRPD mode
is available once a distinctive ring pattern is learned.
Pressing
the Fax telephone number from another telephone within three
minutes. You must have the DRPD Service enabled by your telephone
company.
When On, all faxes will be scanned into memory and then faxed.
When Off, all faxes will be faxed and scanned at the same time.
button to initiate the selected report.
Start
button to initiate setting.
Start
will set the A900 to learn the next ring pattern. Call
Start
2
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