HP CN598A User manual

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OFFICEJET PRO X476 AND X576

MFP SERIES

User Guide

HP Officejet Pro X476 and X576 MFP Series

User Guide

Trademark Credits

, Acrobat®, and PostScript® are

Adobe trademarks of Adobe Systems Incorporated.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 3, 4/2014

Intel® Core™ is a trademark of Intel Corporation in the U.S. and other countries.

Java™ is a US trademark of Sun Microsystems, Inc.

Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.

UNIX

is a registered trademark of The

Open Group.

ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.

Conventions used in this guide

TIP: Tips provide helpful hints or shortcuts.

NOTE: Notes provide important information to explain a concept or to complete a task.

CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging

the product.

WARNING! Warnings alert you to specific procedures that you should follow to avoid personal

injury, catastrophic loss of data, or extensive damage to the product.

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iv Conventions used in this guide ENWW

Table of contents

1 Product basics .................................................................................................................. 1

Product overview ..................................................................................................................... 2

HP Officejet Pro X476 MFP Series models .................................................................... 2

HP Officejet Pro X576 MFP Series models .................................................................... 3

Environmental features .............................................................................................................. 4

Accessibility features ................................................................................................................ 4

Product views .......................................................................................................................... 5

Front view ................................................................................................................ 5

Back view ................................................................................................................ 6

Interface ports ........................................................................................................... 7

Serial number and model number location ................................................................... 8

Control panel layout .................................................................................................. 9

2 Control panel menus ....................................................................................................... 13

Copy menu ........................................................................................................................... 14

Fax menus ............................................................................................................................. 16

Scan menus ........................................................................................................................... 17

Apps .................................................................................................................................... 18

Plug and Print ........................................................................................................................ 18

Setup Menu ........................................................................................................................... 18

Fax Setup menu ...................................................................................................... 19

Network Setup menu ............................................................................................... 22

HP Digital Solutions Setup menu ................................................................................ 24

Device Setup menu .................................................................................................. 24

Tools menu ............................................................................................................. 29

Print Reports menu ................................................................................................... 30

3 Connect the product ........................................................................................................ 31

Connect the product using a USB cable .................................................................................... 32

CD installation ........................................................................................................ 32

Connect the product to a network ............................................................................................ 33

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Supported network protocols .................................................................................... 33

Install the product on a wired network ....................................................................... 33

Configure IP network settings .................................................................................... 34

HP ePrint ................................................................................................................ 36

Install the product on a wireless network (wireless models only) ................................................... 37

Connect the product to a wireless network using the Wireless Setup Wizard .................. 37

Connect the product to a wireless network using WPS ................................................. 38

Install the software for a wireless product currently on the network ................................ 38

Manually connect the product to a wireless network .................................................... 38

4 Use the product with Windows ....................................................................................... 41

Supported operating systems and printer drivers for Windows ..................................................... 42

Select the correct printer driver for Windows ............................................................................. 42

HP Universal Print Driver (UPD) ................................................................................. 44

Change print job settings for Windows ..................................................................................... 45

Priority for print settings ........................................................................................... 45

Change the settings for all print jobs until the software program is closed ....................... 45

Change the default settings for all print jobs ............................................................... 45

Change the product configuration settings .................................................................. 46

Remove the printer driver from Windows .................................................................................. 47

Supported utilities for Windows ............................................................................................... 48

Other Windows components and utilities ................................................................... 48

5 Use the product with Mac ............................................................................................... 49

Supported operating systems and printer drivers for Mac ............................................................ 50

Software for Mac computers .................................................................................................... 51

HP Utility for Mac .................................................................................................... 51

Priority for print settings for Mac .............................................................................................. 52

Change printer-driver settings for Mac ...................................................................................... 53

Change the settings for all print jobs until the software program is closed ....................... 53

Change the default settings for all print jobs ............................................................... 53

Change the product configuration settings .................................................................. 53

Remove the printer driver from Mac operating systems ................................................................ 54

Supported utilities for Mac ...................................................................................................... 55

HP Embedded Web Server ....................................................................................... 55

Fax with Mac ........................................................................................................................ 56

Scan with Mac ...................................................................................................................... 57

Use the HP Scan software to scan images to a Mac computer. ..................................... 57

Scan using Apple Preview and Image Capture applications (Mac OS X v10.6 and

later) ..................................................................................................................... 57

Solve problems with Mac ........................................................................................................ 59

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6 Paper and print media ................................................................................................... 61

Understand paper use ............................................................................................................ 62

Change the printer driver to match the paper type and size in Windows ...................................... 64

Supported paper sizes ............................................................................................................ 65

Supported paper types and tray capacity .................................................................................. 68

Load paper trays .................................................................................................................... 70

Load Tray 1 (multi-purpose tray on left side of the product) ........................................... 70

Load Tray 2 or optional Tray 3 ................................................................................. 71

Load the document feeder ........................................................................................ 72

Configure trays ...................................................................................................................... 74

7 Ink cartridges ................................................................................................................. 75

Ink cartridge information ......................................................................................................... 75

Supplies views ....................................................................................................................... 77

Ink cartridge view ................................................................................................... 77

Manage ink cartridges ........................................................................................................... 78

Change settings for ink cartridges ............................................................................. 78

Store and recycle supplies ........................................................................................ 79

HP anticounterfeit website ........................................................................................ 79

Replacement instructions ......................................................................................................... 80

Replace the ink cartridges ........................................................................................ 80

Solve issues with supplies ........................................................................................................ 83

Check the ink cartridges ........................................................................................... 83

Interpret control panel messages for supplies .............................................................. 85

8 Print ............................................................................................................................... 89

Print tasks (Windows) ............................................................................................................. 90

Open the printer driver with Windows ....................................................................... 90

Get help for any printing option with Windows .......................................................... 90

Change the number of print copies with Windows ...................................................... 91

Save custom print settings for reuse with Windows ...................................................... 91

Improve print quality with Windows .......................................................................... 94

Print on both sides (duplex) with Windows ................................................................. 96

Print multiple pages per sheet with Windows .............................................................. 97

Select page orientation with Windows ....................................................................... 99

Set Advanced color options with Windows .............................................................. 100

Print tasks (Mac) .................................................................................................................. 101

Create and use printing presets with Mac ................................................................ 101

Print a cover page with Mac ................................................................................... 101

Print multiple pages on one sheet of paper with Mac ................................................. 102

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Print on both sides of the page (duplex printing) with Mac ......................................... 102

Set the color options with Mac ................................................................................ 102

Additional print tasks (Windows) ........................................................................................... 104

Cancel a print job with Windows ............................................................................ 104

Print colored text as black (grayscale) with Windows ................................................ 104

Print on special paper or labels with Windows ......................................................... 104

Print the first or last page on different paper with Windows ........................................ 106

Scale a document to fit page size with Windows ...................................................... 109

Add a watermark to a document with Windows ....................................................... 110

Create a booklet with Windows .............................................................................. 111

Additional print tasks (Mac OS X) .......................................................................................... 113

Cancel a print job with Mac ................................................................................... 113

Change the paper size and type with Mac ............................................................... 113

Resize documents or print on a custom paper size with Mac ...................................... 113

Use watermarks with Mac ...................................................................................... 113

Use HP ePrint ....................................................................................................................... 115

Use the HP ePrint Mobile Driver ............................................................................................. 116

AirPrint ............................................................................................................................... 117

Connect the printer with HP Wireless Direct ............................................................................. 118

Connect and print from a WiFi capable mobile device .............................................. 118

Connect and print from a WiFi capable computer over a wireless router and Wireless

Direct .................................................................................................................. 119

Connect and print from a WiFi capable computer over Wireless Direct only ................. 119

Change from printing over USB to a Wireless Direct connection ................................. 120

Plug and Print USB Drive printing ........................................................................................... 121

9 Color ............................................................................................................................ 123

Adjust color ......................................................................................................................... 124

Change the color theme for a print job .................................................................... 124

Change the color options ....................................................................................... 125

Use the HP EasyColor option ................................................................................................. 127

Match colors to your computer screen ..................................................................................... 128

Print fade- and water-resistant prints ....................................................................................... 129

10 Copy .......................................................................................................................... 131

Use copy functions ............................................................................................................... 132

Copy ................................................................................................................... 132

Multiple copies ..................................................................................................... 132

Copy a multiple-page original ................................................................................ 133

Copy identification cards ....................................................................................... 134

Cancel a copy job ................................................................................................ 135

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Reduce or enlarge a copy ...................................................................................... 135

Collate a copy job ................................................................................................ 136

Copy settings ....................................................................................................................... 137

Check the scanner glass for dirt and smudges ........................................................... 137

Adjust the lightness or darkness for copies ................................................................ 138

Define custom copy settings .................................................................................... 138

Set the paper size and type for copying on special paper .......................................... 139

Copy photos ........................................................................................................................ 140

Copy mixed size originals ..................................................................................................... 141

Copy on both sides .............................................................................................................. 142

Copy on both sides automatically ............................................................................ 142

11 Scan ........................................................................................................................... 143

Use scan functions ................................................................................................................ 144

Scan methods ....................................................................................................... 144

Cancel a scan ...................................................................................................... 146

Scan settings ....................................................................................................................... 147

Scanner resolution and color .................................................................................. 147

Scan quality ......................................................................................................... 149

Scan a photo to USB ............................................................................................................ 150

12 Fax ............................................................................................................................ 151

Set up fax ........................................................................................................................... 152

Install and connect the hardware ............................................................................. 152

Configure fax settings ............................................................................................ 152

Use the HP Fax Setup Wizard (Windows) ................................................................ 153

Use the phone book ............................................................................................................. 154

Use speed dials .................................................................................................... 154

Manage group-dial entries ..................................................................................... 155

Set fax settings ..................................................................................................................... 156

Send-fax settings ................................................................................................... 156

Receive-fax settings ............................................................................................... 159

Set fax polling ...................................................................................................... 162

Use fax ............................................................................................................................... 163

Fax software ......................................................................................................... 163

Cancel a fax ........................................................................................................ 163

Use fax on a DSL, PBX, or ISDN system ................................................................... 163

Use fax on a VoIP service ....................................................................................... 164

Fax memory ......................................................................................................... 165

Delete faxes from memory ...................................................................................... 165

Send a fax ........................................................................................................... 165

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Receive a fax ........................................................................................................ 173

Solve fax problems ............................................................................................................... 174

Fax troubleshooting checklist .................................................................................. 174

Fax error messages ............................................................................................... 176

Fax logs and reports .............................................................................................. 181

Change error correction and fax speed ................................................................... 182

Solve problems sending faxes ................................................................................. 182

Solve problems receiving faxes ............................................................................... 189

Solve general fax problems .................................................................................... 193

Regulatory information and warranties ................................................................................... 195

13 Manage and maintain ................................................................................................ 197

Print information pages ......................................................................................................... 198

Use the HP Embedded Web Server ........................................................................................ 200

About cookies ....................................................................................................... 200

Open the HP Embedded Web Server ...................................................................... 201

Features ............................................................................................................... 201

Use HP Web Jetadmin software ............................................................................................. 204

Product security features ........................................................................................................ 204

Security statements ................................................................................................ 204

Assign an administrator password in the HP Embedded Web Server ........................... 204

Control Panel Lock ................................................................................................ 205

Disable unused protocols and services ..................................................................... 205

Administrator Settings ............................................................................................ 206

Color Access Control ............................................................................................. 206

Protected Protocols – HTTPS .................................................................................... 206

Firewall ................................................................................................................ 206

Scan-to and Fax-to Folder Authentication .................................................................. 206

Syslog ................................................................................................................. 207

Certificates ........................................................................................................... 207

Signed Firmware ................................................................................................... 207

Wireless Authentication ......................................................................................... 207

Economy settings ................................................................................................................. 208

Print with General Office mode ............................................................................... 208

Power handling .................................................................................................... 208

Clean the product ................................................................................................................ 210

Clean the printhead ............................................................................................... 210

Clean the scanner glass strip and platen .................................................................. 210

Clean the document feeder pickup rollers and separation pad .................................... 211

Clean the touch screen .......................................................................................... 212

Product updates ................................................................................................................... 213

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14 Solve problems ........................................................................................................... 215

Customer support ................................................................................................................. 216

Problem-solving checklist ....................................................................................................... 217

Step 1: Check that the product power is on .............................................................. 217

Step 2: Check the control panel for error messages ................................................... 217

Step 3: Test print functionality ................................................................................. 217

Step 4: Test copy functionality ................................................................................ 218

Step 5: Test the fax sending functionality .................................................................. 218

Step 6: Test the fax receiving functionality ................................................................ 218

Step 7: Try sending a print job from a computer ....................................................... 218

Step 8: Test the Plug and Print USB Drive printing functionality .................................... 218

Factors that affect product performance ................................................................... 219

Restore the factory-set defaults ............................................................................................... 219

Paper feeds incorrectly or becomes jammed ............................................................................ 220

The product does not pick up paper ........................................................................ 220

The product picks up multiple sheets of paper ........................................................... 220

Prevent paper jams ................................................................................................ 220

Clear jams .......................................................................................................................... 222

Jam locations ........................................................................................................ 222

Clear jams from the document feeder ...................................................................... 223

Clear jams in Tray 1(Multi-purpose tray) ................................................................... 224

Clear jams in Tray 2 .............................................................................................. 228

Clear jams in optional Tray 3 ................................................................................. 229

Clear jams in the left door ...................................................................................... 230

Clear jams in the output bin .................................................................................... 232

Clear jams in the duplexer ..................................................................................... 233

Improve print quality ............................................................................................................. 236

Use the correct paper type setting in the printer driver ............................................... 236

Adjust color .......................................................................................................... 237

Use paper that meets HP specifications .................................................................... 240

Check the ink cartridges ......................................................................................... 240

Clean ink smears .................................................................................................. 242

Clean the printhead ............................................................................................... 243

Use the printer driver that best meets your printing needs ........................................... 243

Improve print quality for copies ............................................................................... 244

The product does not print or it prints slowly ............................................................................ 245

The product does not print ...................................................................................... 245

The product prints slowly ........................................................................................ 246

Solve Plug and Print USB Drive printing problems ..................................................................... 247

The USB Print menu does not open when you insert the USB accessory ........................ 247

The file does not print from the USB storage device ................................................... 247

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The file that you want to print is not listed in the USB Print menu .................................. 248

Solve product connectivity problems ....................................................................................... 248

Solve USB direct-connect problems .......................................................................... 248

Solve network problems ......................................................................................... 248

Solve wireless network problems ............................................................................................ 251

Wireless connectivity checklist ................................................................................ 251

The control panel displays the message: The wireless feature on this product has been

turned off ............................................................................................................. 252

The product does not print after the wireless configuration completes ........................... 252

The product does not print, and the computer has a third-party firewall installed ........... 253

The wireless connection does not work after moving the wireless router or product ........ 253

Cannot connect more computers to the wireless product ............................................. 253

The wireless product loses communication when connected to a VPN .......................... 254

The network does not appear in the wireless networks list .......................................... 254

The wireless network is not functioning ..................................................................... 255

Solve product software problems with Windows ...................................................................... 256

Solve product software problems with Mac ............................................................................. 258

The printer driver is not listed in the Print & Scan list .................................................. 258

The product name does not appear in the product list in the Print & Scan list ................ 258

The printer driver does not automatically set up the selected product in the Print & Scan

list ....................................................................................................................... 258

A print job was not sent to the product that you wanted ............................................. 259

When connected with a USB cable, the product does not appear in the Print & Scan list

after the driver is selected. ...................................................................................... 259

You are using a generic printer driver when using a USB connection ........................... 259

Appendix A Supplies and accessories .............................................................................. 261

Order parts, accessories, and supplies ................................................................................... 262

Part numbers ....................................................................................................................... 262

Appendix B Service and support ...................................................................................... 263

Hewlett-Packard limited warranty statement ............................................................................. 264

End User License Agreement .................................................................................................. 266

OpenSSL ............................................................................................................................. 269

Customer support ................................................................................................................. 270

Appendix C Product specifications ................................................................................... 271

Physical specifications .......................................................................................................... 272

Power consumption, electrical specifications, and acoustic emissions .......................................... 272

Acoustic emissions ............................................................................................................... 272

Environmental specifications .................................................................................................. 273

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Appendix D Environmental product stewardship program ............................................... 275

Protecting the environment .................................................................................................... 276

Ozone production ................................................................................................................ 277

Power consumption .............................................................................................................. 278

Paper use ............................................................................................................................ 279

Plastics ............................................................................................................................... 280

HP Officejet print supplies ..................................................................................................... 281

Return and recycling instructions ............................................................................................ 282

United States and Puerto Rico ................................................................................. 282

Non-U.S. returns ................................................................................................... 283

Battery disposal .................................................................................................... 283

Printer recycling .................................................................................................... 283

Paper ................................................................................................................................. 284

Material restrictions .............................................................................................................. 285

Disposal of waste equipment by users ..................................................................................... 286

Electronic Hardware Recycling .............................................................................................. 287

Chemical substances ............................................................................................................ 288

Material Safety Data Sheet (MSDS) ........................................................................................ 289

For more information ............................................................................................................ 290

Substances Table (China) ...................................................................................................... 291

Restriction on Hazardous Substances statement (Turkey) ............................................................ 292

Restriction on Hazardous Substances statement (Ukraine) .......................................................... 293

Restriction on Hazardous Substances statement (Vietnam) ......................................................... 294

Appendix E Regulatory information ................................................................................. 295

Regulatory Notices ............................................................................................................... 296

Regulatory model identification number ................................................................... 296

FCC Statement ...................................................................................................... 296

VCCI statement (Japan) ......................................................................................................... 297

Power cord instructions ......................................................................................................... 298

Power cord statement (Japan) ................................................................................................ 298

EMC statement (Korea) ......................................................................................................... 299

GS statement (Germany) ....................................................................................................... 300

European Union Regulatory Notice ........................................................................................ 301

Additional statements for telecom (fax) products ....................................................................... 303

EU Statement for Telecom Operation ....................................................................... 303

New Zealand Telecom Statements ........................................................................... 303

Additional FCC statement for telecom products (US) .................................................. 303

Telephone Consumer Protection Act (US) .................................................................. 305

Industry Canada CS-03 requirements ...................................................................... 305

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Note à l’attention des utilisateurs du réseau téléphonique Canadien/notice to users of

the Canadian telephone network ............................................................................ 305

Australia Wired Fax Statement ............................................................................... 306

Notice to users of the German telephone network ..................................................... 306

Vietnam Telecom wired marking for ICTQC Type approved products .......................... 306

Additional statements for wireless products .............................................................................. 307

FCC compliance statement—United States ................................................................ 307

Notice to users in the US and Canada ..................................................................... 307

Australia statement ................................................................................................ 307

Brazil ANATEL statement ........................................................................................ 307

Canadian statements ............................................................................................. 307

Japan statement .................................................................................................... 308

Korean statement .................................................................................................. 308

Taiwan statement .................................................................................................. 308

Mexico statement .................................................................................................. 308

Anonymous usage information storage ................................................................................... 309

Appendix F How do I? ..................................................................................................... 311

Index ............................................................................................................................... 313

xiv ENWW

1 Product basics

Product overview

●

Environmental features

●

Accessibility features

●

Product views

●

ENWW 1

Product overview

HP Officejet Pro X476 MFP Series models

Officejet Pro X476dn models

CN460A

Paper handling:

Tray 1 (50-sheet capacity for 75 GSM or

●

20 lb. Bond paper)

Tray 2 (500-sheet capacity for 75 GSM or

●

20 lb. Bond paper)

Optional Tray 3 (500- sheet capacity for

●

75 GSM or 20 lb. Bond paper)

ADF Feeder Tray (50- sheet capacity for

●

75 GSM or 20 lb. Bond paper)

Standard output bin (250- sheet capacity

●

for 75 GSM or 20 lb. Bond paper)

Automatic duplex printing

●

Supported operating systems:

Windows XP, 32-bit (Service Pack 2 or

●

Higher)

Windows Vista, 32-bit and 64-bit

●

Windows 7, 32-bit and 64-bit

●

Windows 8, 32–bit and 64–bit

●

Windows 8 Pro, 32-bit & 64-bit

●

Mac OS X v10.6 and later

●

NOTE: For additional information on

Operating System support, see Supported operating systems and printer drivers for Windows.

Print:

Simplex prints up to 30 pages per minute (ppm)

●

for both color and black on Letter-size paper with Professional quality

Duplex prints up to 15 pages per minute (ppm)

●

for both color and black on Letter-size paper with Professional quality

Plug and Print USB Drive printing (no computer

●

required)

Copy:

Copies at up to 20 ppm in black and 15 ppm in

●

color

50-page document feeder that supports page

●

sizes from 127 to 356 mm (5 to 14 in) in length and from 127 to 216 mm (5 to 8.5 in) in width

Flatbed scanner supports page sizes up to 297

●

mm (11.7 in) in length and up to 215 mm (8.5 in) in width

Automatic duplex copying

●

Scan:

Automatic duplex scanning

●

Scan to Memory Device (no computer required)

●

Fax:

V.34 with an RJ-11 fax port

●

Connectivity:

Hi-Speed USB 2.0

●

10/100 Ethernet (wired) LAN connection

●

Officejet Pro X476dw models

CN461A

Has the same features as the Officejet Pro X476dn Series, but includes the following:

802.11 B/G/N Single Band wireless adapter

●

HP Wireless Direct printing

●

2 Chapter 1 Product basics ENWW

HP Officejet Pro X576 MFP Series models

Officejet Pro X576dw models

CN462A

Paper handling:

Tray 1 (50-sheet capacity for 75 GSM or

●

20 lb. Bond paper)

Tray 2 (500-sheet capacity for 75 GSM or

●

20 lb. Bond paper)

Optional Tray 3 (500- sheet capacity for

●

75 GSM or 20 lb. Bond paper)

ADF Feeder Tray (50- sheet capacity for

●

75 GSM or 20 lb. Bond paper)

Standard output bin (250- sheet capacity

●

for 75 GSM or 20 lb. Bond paper)

Automatic duplex printing

●

Supported operating systems:

Windows XP, 32-bit (Service Pack 2 or

●

Higher)

Windows Vista, 32-bit and 64-bit

●

Windows 7, 32-bit and 64-bit

●

Windows 8, 32–bit and 64–bit

●

Windows 8 Pro, 32-bit & 64-bit

●

Mac OS X v10.6 and later

●

NOTE: For additional information on

Operating System support, see Supported operating systems and printer drivers for Windows.

Print:

Simplex prints up to 40 pages per minute (ppm)

●

for both color and black on Letter-size paper with Professional quality

Duplex prints up to 20 pages per minute (ppm)

●

for both color and black on Letter-size paper with Professional quality

Plug and Print USB Drive printing (no computer

●

required

Copy:

Copies at up to 20 ppm in black and 15 ppm in

●

color

50-page document feeder that supports page

●

sizes from 127 to 356 mm (5 to 14 in) in length and from 127 to 216 mm (5 to 8.5 in) in width

Flatbed scanner supports page sizes up to 297

●

mm (11.7 in) in length and up to 215 mm (8.5 in) in width

Automatic duplex copying

●

Scan:

Automatic duplex scanning

●

Scan to Memory Device (no computer required)

●

Fax:

V.34 with an RJ-11 fax port

●

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Connectivity:

Hi-Speed USB 2.0

●

802.11 B/G/N Single Band wireless

●

adapter

10/100 Ethernet (wired) LAN connection

●

HP ePrint

●

HP Wireless Direct printing

●

Product overview

Environmental features

Duplex printing Automatic duplex printing is available with the Officejet Pro X476 and Officejet Pro X576.

Duplex printing saves the environment and saves you money.

Print multiple pages per sheet Save paper by printing two or more pages of a document side-by-side on one sheet of paper.

Access this feature through the printer driver.

Copies multiple pages per sheet

Recycling Reduce waste by using recycled paper.

Energy savings Sleep modes and timer options enable this product to quickly go into reduced power states

Save paper by copying two pages of an original document side-by-side on one sheet of paper.

Recycle ink cartridges by using the HP Planet Partners return process.

when not printing, thus saving energy.

NOTE: Additional energy savings may be realized by turning off the printer if it will not be used for

more than four hours.

Accessibility features

The product includes several features that aid users with limited vision, hearing, dexterity or strength.

Online user guide that is compatible with text screen-readers.

●

Ink cartridges can be installed and removed using one hand.

●

All doors and covers can be opened using one hand.

●

4 Chapter 1 Product basics ENWW

Product views

Front view

1 Document feeder cover, provides access for clearing jams

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2 Document feeder input tray

3 Document feeder input tray extension

4 Document feeder output bin

5 Output bin extension

6 Output bin

7 Tray 2 - Main paper tray

8 On/Off button

9 Ink cartridge door

10 Color touch screen control panel

11 USB 2.0 port

IMPORTANT: Caution should be taken when moving the printer since tilting at an angle of > 15

degrees could result in ink leakage, especially soon after startup.

Product views

Back view

1 Left door (access for clearing jams)

2 Tray 1 (Multi-purpose tray)

3 Power connection

4 Hi-Speed USB 2.0 ports

5 Ethernet port

6 Fax line port

6 Chapter 1 Product basics ENWW

Interface ports

1 Fax line port

2Ethernet port

3 USB Host port accepts USB storage devices for Scan-to-USB and Plug and Print.

NOTE: A USB Host port is also located on the front of the product behind the control panel.

4 USB Device port accepts a USB cable from a PC (alternative to Network and Wireless connections).

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Product views

Serial number and model number location

Open the ink cartridge door to view the serial number and product model number label.

8 Chapter 1 Product basics ENWW

Control panel layout

Jan 00 00 00:00a

1 Display and touch screen area

Help button: provides access to the product help system

Right arrow button: moves the cursor to the right or moves the display image to the next screen

NOTE: This button illuminates only when the current screen can use this feature.

Cancel button: cancels the current job or exits the current screen.

NOTE: This button illuminates only when the current screen can use this feature.

Back button: returns to the previous screen

NOTE: This button illuminates only when the current screen can use this feature.

Left arrow button: moves the cursor to the left

NOTE: This button illuminates only when the current screen can use this feature.

Home button: provides quick access to the Home screen. This button only illuminates only when the current screen can use this feature.

Wireless light: indicates the wireless network is enabled. The light blinks while the product is establishing a connection to the wireless network. When connected, the light stops blinking and stays lit.

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Product views

Buttons on the Home screen

The Home screen provides access to the product features, and it indicates the product status.

NOTE: Depending on the product configuration, the features on the Home screen can vary. The

layout might also be reversed for some languages.

3Eco Settings

Web Services

HP ePrint is a tool that prints documents by using any e-mail enabled device to send them to the product’s e-mail address.

Network can print the Network Summary page, set up a wireless network connection, and access advanced network settings.

NOTE: The wireless network feature is only available on select models.

NOTE: When you are connected to a wireless network, this icon changes to a set of signal strength bars.

Fax Status

Supplies print the Supplies Status page.

Apps

button: provides access to the Apps menu to print directly from select Web applications.

Jan 00 00 00:00a

button: provides quick access to HP Web Services features, including HP ePrint.

button: provides access to network settings and information. From the network settings screen, you

button: provides a list of options to help reduce energy and paper consumption.

button: provides a list of available fax reports and settings.

button: provides information about supplies status. From the supplies summary screen, you can

Scan

button: provides access to the scan feature.

10 Chapter 1 Product basics ENWW

8 Status display. When the product is idle, this area of the control panel displays the time and date and allows for

access to the time and date settings by touching this area. When the product is processing a job, job status information replaces the time and date display.

Fax

button: provides access to the fax feature.

Copy

From the Home screen you can touch the right arrow button of the Control Panel to access the USB Doc Print

button and Setup button. The USB Doc Print button provides access to the Plug and Print USB Drive printing and scanning feature (no computer is required), and the Setup button provides access to the product settings.

button: provides access to the copy feature.

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Product views

Control panel help system

The product has a built-in Help system that explains how to use each screen. To open the Help system, press the Help

For some screens, the Help opens to a global menu where you can search for specific topics. You can browse through the menu structure by touching the buttons in the menu.

Some Help screens include animations that guide you through procedures, such as clearing paper jams.

For screens that contain settings for individual tasks, the Help opens to a topic that explains the options for that task.

button in the upper-right corner of the control panel.

12 Chapter 1 Product basics ENWW

2 Control panel menus

Copy menu

●

Fax menus

●

Scan menus

●

Apps

●

Plug and Print

●

Setup Menu

●

ENWW 13

Copy menu

To access these features, touch the Copy button, from the Control Panel.

NOTE: Settings that you change with this menu expire 2 minutes after the last copy completes.

Menu item Sub-menu item Sub-menu item Description

Number of Copies (1–99) Specifies the number of copies

Two-Sided 1-Sided to 1-Sided Copy*

1-Sided to 2-Sided Copy

2-Sided to 1-Sided Copy

2-Sided to 2-Sided Copy

Lighter/Darker Specifies how light or dark you

Start Black

Color

Preview Provides an on-screen preview of

Specifies the duplex setting for

copies.

would like to make the copy.

Specifies to make a black and

white or color copy.

what is being copied.

14 Chapter 2 Control panel menus ENWW

Menu item Sub-menu item Sub-menu item Description

Settings HP Copy Fix On

Off*

ID Copy On

Off*

Resize Actual*

Full Page=91%

Fit to Page

Legal to Letter=72%

A4 to Letter=91%

Custom Size

2 on 1

Quality Presentation

Professional*

General Office

Enhances printouts by removing dark edges and fixing page skew problems for black and white copies.

Copies both sides of identification cards, or other small-size documents, onto the same side of one sheet of paper.

Resizes the copy.

Sets the copy quality.

Collate On

Off*

Margin Shift On

Off*

Crop Allows you to copy a specific

Copy Preview Provides an on-screen preview of

Tray Selection Tray 1

Tray 2*

Tray 3

Enhancements Text

Photo

Mixed*

None

Set as New Defaults Saves any changes you have

Specifies whether to collate copy jobs

Shifts the left margin for binding.

portion of the page.

what is being copied.

Specifies which tray, and the paper size and type, to use for copies.

Enhances specific aspects of your copy

made to this menu as the new defaults

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Copy menu

Fax menus

To open these menus, touch the Fax button.

Menu item Sub-menu item Sub-menu item Description

Settings Resolution Standard

Fine*

Very Fine

Photo

Lighter/Darker Sets the brightness level of the

Fax Send Original 1–Sided Original

2–Sided Original

2–Sided Original With Cover Page

Set as New Defaults Saves any adjusted settings as

Fax Methods Scan and Fax Allows the product to scan the

Sets the resolution for sent documents. Higher resolution images have more dots per inch (dpi), so they show more detail. Lower resolution images have fewer dots per inch and show less detail, but the file size is smaller.

fax.

Sets how faxes are sent on paper.

the new default for the product.

entire document before dialing, and it prints an image of the first page faxed on the confirmation page.

Broadcast Fax The broadcast feature can be

used to send a fax to a distribution list. A broadcast list must be created before sending a broadcast fax.

Send Fax Later Allows a fax to be sent at a later

time and date.

Poll to Receive Allows the product to send a fax

from another machine remotely .

16 Chapter 2 Control panel menus ENWW

Scan menus

To open these menus, touch the Scan button.

Menu item Sub-menu item Sub-menu item Description

Computer Scans to a computer that is on

the same network or connected to the product

Memory Device Scans to a USB drive connected

to the product.

Network Folder Scans to a folder or directory on

the network.

Email Sends the scan to a specified

email address.

Document Type PDF Color (Compressed)

PDF Color

PDF Black

JPEG Color

JPEG Grayscale

TIFF Black

Resolution 600 dpi* (default resolution for

scanning from glass)

300 dpi* (default resolution for

from ADF)

200 dpi

75 dpi

Filename Provides a way to set a standard

Settings (Settings can be

adjusted after you select the scanning method)

Lighter/Darker Allows the scan to be darkened

Original 1–Sided Original*

Specifies the resolution to use for

the scanned image.

2–Sided Original

Scan quality increases with higher resolution, but the file size also increases.

name prefix for scan job files.

Specifies the number of sides of the original document to scan.

or lightened based on the slider selection.

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Scan menus

Menu item Sub-menu item Sub-menu item Description

Paper Size Automatic*

Letter (8.5 x 11in.)

Legal (8.5 x 14in.)

4x6

5x7

Set as New Defaults Saves any changes you have

Specifies the size of the page to use for the scanned file. The default page size will vary depending on your country.

made to this menu as the new defaults.

Apps

Use the Apps menu to enable Web Services on the product and use HP ePrint and print Apps.

Plug and Print

Use the Plug and Print menu to print directly from a USB Flash or Hard Drive device.

Setup Menu

To open this menu, touch the Setup button. The following sub menus are available:

Fax Setup menu

●

Network Setup menu

●

HP Digital Solutions Setup menu

●

Device Setup menu

●

Tools menu

●

Print Reports menu

●

18 Chapter 2 Control panel menus ENWW

Fax Setup menu

In the following table, items that have an asterisk (*) indicate the factory default setting.

Menu item Sub-menu item Sub-menu item Description

Fax Setup Wizard This is a tool for configuring the fax settings. Follow the on-screen

prompts and select the appropriate response for each question.

Speed-Dial Setup Add/Edit Speed-Dial

Group Speed-Dial

Delete Speed-Dial

Print Speed-Dial

Basic Fax Setup Fax Header Enter your name.

Two-Sided Fax Print Print on 1 Side*

Auto Answer On*

Rings to Answer Sets the number of rings that must occur before the fax modem

Fax Paper Size Letter (8.5 x 11in.)

Configures stored individual and group contact fax information.

Sets the identifying information that is sent to the receiving product.

Enter your fax number.

Print incoming faxes for ease or economy.

Print on 2 Sides

Receive faxes automatically (on) or manually (off). Default setting varies by country.

Off

answers. The default setting is 5.

Sets the default paper size for outgoing faxes.

A4 (297 x 210 mm)

Legal (8.5 x 14in.)

Fax Sound Volume Soft*

Loud

Off

Dial Type Tone Dialing*

Pulse Dialing

Dial Prefix On

Off*

Block Junk Faxes Block Junk Faxes

Add Numbers

Remove All Numbers

Print Reports

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Sets the volume for listening to initial fax connection signals.

Sets whether the product should use tone or pulse dialing.

Specifies a prefix number that must be dialed when sending faxes from the product. If you turn this feature on, the product prompts you to enter the number and then it automatically includes that number every time you send a fax.

Modifies the junk fax list. The junk fax list can contain up to 100 numbers. When the product receives a call from one of the junk fax numbers, it deletes the incoming fax. It also logs the junk fax in the activity log with other job-accounting information. Print reports allows you to chose from printing the Junk Fax List, Caller ID History, and Fax Log.

NOTE: This feature requires subscription of caller ID services

with your telephone company.

Setup Menu

Menu item Sub-menu item Sub-menu item Description

HP Digital Fax View Settings

Fax Print

Disable HP Digital Fax

Advanced Fax Setup Distinctive Ring Ring Pattern Detection

All Rings*

Single

Double

Triple

Double and Triple

Redial Setup Busy Redial

No Answer Redial

To use the HP Digital Fax feature, set it up using the software that came with the product and a computer that is connected to the same network as the product.

If you have distinctive ring phone service, use this item to configure how the product responds to incoming calls.

All Rings: The product answers any calls that come through

●

the telephone line.

Single: The product answers any calls that produce a single-

●

ring pattern.

Double: The product answers any calls that produce a

●

double-ring pattern.

Triple: The product answers any calls that produce a triple-

●

ring pattern.

Double and Triple: The product answers any calls that

●

produce a double-ring or triple-ring pattern.

Sets whether the product should attempt to redial if the line is busy, there is no answer, or if there is a communication error.

Communication Error Redial

Fax Stamping On

Off*

Fax Confirmation On (Fax Send)*

On (Fax Receive)

On (Send and Receive)

Off

Automatic Reduction On*

Off

Sets the product to print the date, time, sender's phone number, and page number on each page of incoming faxes.

Prints a thumbnail image of the fax on the Fax Confirmation page, if enabled.

If the fit-to-page option is turned on, the product automatically reduces long faxes up to 75% to fit the information on the default paper size (for example, the fax is reduced from legal to letter size).

If the fit-to-page option is turned off, long faxes print at full size on multiple pages. The factory-set default for incoming fax auto reduction is On.

If you have the stamp-received faxes option turned on, you might also want to turn on auto reduction. This reduces the size of the incoming faxes slightly, and prevents the page-stamp from forcing a fax onto two pages.

20 Chapter 2 Control panel menus ENWW

Menu item Sub-menu item Sub-menu item Description

Backup Fax Reception On*

On Error Only

Off

Error Correction Mode On*

Off

Confirm Fax Number On

Off*

Fax Speed Fast (33600 bps)*

Medium (14400 bps)

Slow (9600 bps)

Fax forwarding On (Print and

Forward)

On (Forward)

Off*

Fax Report On (Fax Send)*

On (Fax Receive)

Stores an electronic backup of received faxes

The error correction mode allows the sending device to re-transmit data if it detects an error signal.

Sets whether the product confirms a fax number before sending.

Sets the fax communication speed.

Forwards the fax to another fax machine. Select the print and forward option to print a hard copy.

Prints a fax information page based on the selected settings.

On (Send and Receive)

Off

Restore Fax Defaults Resets all fax configurations to their factory defaults.

Fax Tools Reprint Faxes in

Memory

Run Fax Test Performs a fax test to verify that the phone cord is plugged in the

Clear Fax Log Clears all faxes in memory.

Fax Reports Last Transaction Prints a detailed report of the last fax operation, either sent or

Fax Log Prints the last 30 entries in the fax log.

Speed-Dial List Prints a list of the speed dials that have been set up for this

Caller ID Report Prints a list of all incoming fax phone numbers, up to the

Junk Fax Report Prints a list of phone numbers that are blocked from sending faxes

The product reprints all stored faxes.

correct outlet and that there is a signal on the phone line. A fax test report is printed indicating the results.

received.

product. The speed-dial list holds up to 99 numbers.

maximum of 30 numbers.

to this product.

ENWW

Setup Menu

Network Setup menu

In the following table, items that have an asterisk (*) indicate the factory default setting.

NOTE: Wireless menu options are only available on products that support wireless connectivity. For

more information, refer to the Product Basics chapter of this user guide.

Menu item Sub-menu item Sub-menu item Description

Wireless Menu (wireless

products only)

NOTE: You can also

access this menu by touching the Wireless

button on the control

panel.

Wireless Direct (wireless

products only)

Wireless Setup Wizard

(wireless products only)

Wi-Fi Protected Setup

(wireless products only)

View Network Summary View Wired

Print Wireless Test Report (wireless

products only)

Off

On With Security

Off

Print Guide

Continue

Continue Push Button

View Wireless

Prints a wireless test report.

Enables or disables the wireless network feature.

Configure the Wireless Direct settings for the product.

Guides you through the steps to set up the product on a

wireless network.

If your wireless router supports WPS, use this method to set

Prints a summary of your network settings.

up the product on a wireless network. This is the simplest method.

Print Network Configuration Page

Advanced Setup Link Speed Automatic*

IP Settings Automatic (DHCP)*

IPv6 On*

Prints a report of your network configuration settings.

Sets the link speed. After setting the link speed, the product automatically restarts.

10T Full

10T Half

100TX Full

100TX Half

Set whether the product's IP setting are configured automatically with DHCP or set manually.

Manual (Static)

Enable or disable the IPv6 protocol on the product.

Off

22 Chapter 2 Control panel menus ENWW

Menu item Sub-menu item Sub-menu item Description

Hostname OK

Change

Legacy Default IP On

Off

Restore Network Defaults

Resets all network configurations to their factory defaults.

Use this setting the change how the product is identified on the network.

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Setup Menu

HP Digital Solutions Setup menu

In the following table, items that have an asterisk (*) indicate the factory default setting.

Menu item Sub-menu item Description

Digital Solution Setup Wizard

Guides you through the steps to set up HP Digital Solutions

Device Setup menu

In the following table, items that have an asterisk (*) indicate the factory default setting.

Menu item Sub-menu item Sub-menu item Sub-menu item Description

Preferences Date and Time Sets the time format, current time, date format, and

current date for the product.

Language List of available

control-panel display languages.

Country/Region List of available

countries/regions

Keyboard QWERTY*

AZERTY

OWERTZ

Sets the language in which the control panel displays

messages and product reports.

Selects which keyboard layout to use on the Control

Panel.

Screen Brightness Adjust the sliding bar to control the screen brightness on

the Control Panel

Sound Effects

Volume

Faster Browsing On

Paper Handling Default Tray Tray 1

Tray Selection For Copy

Soft*

Loud

Off

Off*

(Multipurpose)

Tray 2 (Main)*

Tray 3 (Accessory)

only if installed

For Plug and Print

For Fax Print

Adjusts the product's sound effect level.

Sets the browsing speed to go faster than the default.

Sets the default tray to print from for copying

documents.

Sets the default tray for copying, for plug and print

printing, and fax printing.

24 Chapter 2 Control panel menus ENWW

Menu item Sub-menu item Sub-menu item Sub-menu item Description

Paper Selection Tray 1

Tray 2

Tray 3

Default Paper in Tray

Tray 1 Default Paper Size Letter (8.5 x 11in.)

Default paper size

Letter (8.5 x 11in.)

A4 (297 x 210 mm)

...

For a complete list of paper sizes, see Supported paper sizes.

Default paper type

Plain Paper

Premium Inkjet

...

For a complete list of paper sizes, see Supported paper types and tray capacity.

A4 (297 x 210 mm)

Sets the default media size and type for each tray.

Select the default paper size for Tray 1 (multi-purpose tray).

Default Paper

Type

...

For a complete list of paper sizes, see Supported paper sizes.

Plain Paper

Premium Inkjet

...

For a complete list of paper sizes, see Supported paper types and tray capacity.

Sets the paper type for printing internal reports, faxes, or any print job that does not specify a type.

ENWW

Setup Menu

Menu item Sub-menu item Sub-menu item Sub-menu item Description

Tray 2 Default Paper Size Letter (8.5 x 11in.)

A4 (297 x 210 mm)

...

For a complete list of paper sizes, see Supported paper sizes.

Default Paper

Type

Tray 3 Default Paper Size Letter (8.5 x 11in.)

Plain Paper

Premium Inkjet

...

For a complete list of paper sizes, see Supported paper types and tray capacity.

A4 (297 x 210 mm)

Select the default paper size for Tray 2 (main paper tray).

Sets the paper type for printing internal reports, faxes, or any print job that does not specify a type.

Sets the default paper size for the optional Tray 3.

Default Paper

Type

Tray Lock Tray 1

Tray 2

Tray 3

None*

Tray Lock is a feature that “locks" a tray so that the only

...

For a complete list of paper sizes, see Supported paper sizes.

Plain Paper

Premium Inkjet

...

For a complete list of paper sizes, see Supported paper types and tray capacity.

Sets the type of paper for printing internal reports, faxes, or any print job that does not specify a type.

time the printer will draw from that tray is when it is specifically requested. This is useful when putting special paper in a tray, such as letterhead. If using “Automatically Select" for the paper source and Tray 1 is locked, the printer will only draw from the remaining trays, either Tray 2 or optional Tray 3, if it is installed. Printing can still be done from the locked tray, but the source must be specified. Tray 1 lock may be overridden under certain conditions.

26 Chapter 2 Control panel menus ENWW

Menu item Sub-menu item Sub-menu item Sub-menu item Description

Ink Low Warning Level

Power Handling Standby 5 minutes

Sleep after

Schedule On/Off Schedule On

Automatic

Custom

Standby

Determines when the Low Ink warning message appears

10 minutes*

15 Minutes

30 Minutes

1 Hour

15 Minutes After Standby

30 Minutes After Standby

1 hour After Standby

2.hours.after.stan dby*

Schedule Off

on the control panel. Chose Custom to select a cartridge color and ink level value from 1–99.

Determines when to put the product in Standby mode.

Determines when to put the product to sleep after it has

been put into Standby mode.

Schedules a time to automatically turn the product on or

off.

Print Settings Personality Automatic*

PCL5 Only

PCL6 Only

PS Only

Copies Sets the number of copies (0–99) to make when the

Quality General Office

Professional

Presentation

Duplex On

Off

Sets the printer language. By default, the product

automatically selects which language to use.

Copy button is touched. The default value is 1.

Sets the default print quality.

Set the product's auto-duplexing feature.

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Setup Menu

Menu item Sub-menu item Sub-menu item Sub-menu item Description

PCL Configuration Form Length

Orientation

Font Number

Font Pitch

Font Point Size

Symbol Set

Append CR to LF

Print Postscript

Error

Off

Sets the text attributes for the printer control language

being used.

Sets the product to print any postscript errors that occur.

28 Chapter 2 Control panel menus ENWW

Tools menu

Use the Tools menu to improve the product's print quality and view estimated ink levels.

Menu item Description

Display Estimated Ink Levels Displays a graph of how much ink has been consumed for each cartridge.

Clean Printhead Use this feature to clean, adjust, and align the printheads. Follow the on-screen instructions to correctly

improve the product's print quality.

Cartridge Chip Information The cartridge chip stores anonymous information about the usage of the product.

Control Panel Lock Use this feature to lock the product's control panel and prevent unauthorized use of the product.

Clean Ink Smear Use this feature to solve print quality problems caused by ink smearing on printed pages.

Restore Factory Defaults Sets all settings to the factory default values.

ENWW

Setup Menu

Print Reports menu

Use the Print Reports menu to print reports that provide information about the product.

Menu item Sub-menu item Description

Printer Status Report Prints current product information, cartridge status, and more

Print Quality Report Prints a quality test that will help you diagnose minor print issues

Usage Page Shows a count of all paper sizes that have passed through the

Network Configuration Page Prints useful information about the product's wired or wireless

Event Log Prints a list of errors and intermittent failures designed to help you

assistance.

product; lists whether they were monochrome or color, simplex or duplex, and reports the page count. This report is useful for reconciling contractual billing statements.

network connection.

troubleshoot problems.

Fax Reports Last Transaction

Fax Log

Speed-Dial List

Caller ID Report

Junk Fax Report

PCL Font List Prints a list of all the PCL fonts that are installed.

PCL6 Font List Prints a list of all the PCL6 fonts that are installed.

PS Font List Prints a list of all the PS fonts that are installed

Provides a list of report options that will help you manage the product's fax features.

30 Chapter 2 Control panel menus ENWW

3 Connect the product

Connect the product using a USB cable

●

Connect the product to a network

●

Install the product on a wireless network (wireless models only)

●

ENWW 31

Connect the product using a USB cable

This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a cable that is no longer than 2 m (6.5 ft).

CAUTION: Do not connect the USB cable until the installation software prompts you to connect it.

CD installation

1. Quit all open programs on the computer.

2. Install the software from the CD, and follow the onscreen instructions.

NOTE: If you are installing on a Mac, click the HP Installer icon to install the software.

3. When prompted, select the USB-Connect the printer to the computer using a USB cable

option, and then click the Next button.

NOTE: A dialog displays warning that Web Services (HP ePrint and print Apps) will not be

available with a USB installation. Click the Yes button to proceed with the USB installation, or click the No button to cancel the USB installation.

4. When the software prompts you, connect the USB cable to the computer and the product.

5. When the installation is complete, print a page from any program to make sure that the printing

software is correctly installed.

32 Chapter 3 Connect the product ENWW

Connect the product to a network

Supported network protocols

To connect a networking-equipped product to a network, you need a network that uses one or more of the following protocols.

TCP/IP (IPv4 or IPv6)

●

NOTE: While this product can be used over IPv6 networks, a product software installation from

the CD is not supported over IPv6 networks.

LPD Printing

●

SLP

●

WS-Discovery

●

HP Wireless Direct

●

Install the product on a wired network

Use this procedure to intall the product on a wired network using Windows.

Obtain the IP address

1. Connect the ethernet cable to the product and to the network. Turn the product on.

2. Wait for 60 seconds before continuing. During this time, the network recognizes the product and

assigns an IP address or host name for the product.

3. Touch the Network

button to display the IP address.

ENWW

Connect the product to a network

For more information about the network connection, print a network configuration page:

1. Touch the Print Reports menu.

2. Touch the Network Configuration Page menu item to print the network configuration report.

3. Find the IP address on the network configuration report.

Printer Status Report

[[[

[

Install the software

1. Quit all programs on the computer.

2. Install the software from the CD.

3. Follow the onscreen instructions.

4. When prompted, select the Wired Network - Connect the printer to your network

using an Ethernet cable. option, and then click the Next button.

5. From the list of available printers, select the printer that has the correct IP address.

6. When the installation is complete, print a page from any program to make sure that the printing

software is correctly installed.

Configure IP network settings

View or change network settings

Use the embedded Web server to view or change IP configuration settings.

1. Print a configuration page, and locate the IP address.

If you are using IPv4, the IP address contains only digits. It has this format:

●

xxx.xxx.xxx.xxx

If you are using IPv6, the IP address is a hexadecimal combination of characters and digits. It

●

has a format similar to this:

34 Chapter 3 Connect the product ENWW

xxxx::xxxx:xxxx:xxxx:xxxx

2. To open the HP Embedded Web Server, type the IP address (IPv4) into the address line of a Web

browser. For IPv6, use the protocol established by the Web browser for entering IPv6 addresses.

3. Click the Networking tab to obtain network information. You can change settings as needed.

Set or change the product password

Use the HP Embedded Web Server to set a password or change an existing password for a product on a network so unauthorized users cannot change the product settings.

1. Type the product IP address into the address line of a Web browser. Click the Settings tab, click

Security, and then click the Password Settings link.

NOTE: If a password has previously been set, you are prompted to type the password. Type

“admin” for User Name along with the password, and then click the Apply button.

2. Type the new password in the Password box and in the Confirm Password box.

3. At the bottom of the window, click the Apply button to save the password.

Manually configure IPv4 TCP/IP parameters from the control panel

Use the control-panel menus to manually set an IPv4 address, subnet mask, and default gateway.

Touch the Setup

2. Scroll to and touch the Network Setup menu.

3. Touch the Advanced Setup menu, and then touch the IPv4 Settings button.

4. Touch the Manual IP Address button

5. Use the numeric keypad to enter the IP address, and touch the OK button. Touch the Yes button to

confirm.

6. Use the numeric keypad to enter the subnet mask, and touch the OK button. Touch the Yes button

to confirm.

7. Use the numeric keypad to enter the default gateway, and touch the OK button. Touch the Yes

button to confirm.

button.

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Connect the product to a network

Link speed and duplex settings

NOTE: This information applies only to Ethernet (wired) networks. It does not apply to wireless

networks.

The link speed and communication mode of the print server must match the network hub. For most situations, leave the product in automatic mode. Incorrect changes to the link speed and duplex settings might prevent the product from communicating with other network devices. If you need to make changes, use the product control panel.

NOTE: The setting must match with the network product to which you are connecting (a network hub,

switch, gateway, router, or computer).

NOTE: Making changes to these settings causes the product to turn off and then on. Make changes

only when the product is idle.

2. Scroll to and touch the Network Setup menu.

3. Touch the Advanced Setup menu item.

4. Touch the Link Speed menu.

5. Select one of the following options.

6. Touch the OK button. The product turns off and then on.

HP ePrint

Touch the Setup

Setting Description

Automatic The print server automatically configures itself for the highest link speed and

10T Half 10 megabytes per second (Mbps), half-duplex operation

10T Full 10 Mbps, full-duplex operation

100TX Half 100 Mbps, half-duplex operation

100TX Full 100 Mbps, full-duplex operation

button.

communication mode allowed on the network.

With HP ePrint , you can print anywhere, anytime, from a mobile phone, laptop, or any other mobile device. HP ePrint works with any email-capable device. If you can e-mail, you can print to an HP ePrintenabled product. For more details, go to

www.hpeprintcenter.com.

NOTE: The product must be connected to a network and have Internet access to use HP ePrint.

36 Chapter 3 Connect the product ENWW

HP ePrint is disabled as a default setting in the product. Use this procedure to enable it.

1. Type the product IP address into the address line of a Web browser to open the HP Embedded

Web Server.

2. Click the HP Web Services tab.

3. Select the option to enable Web Services.

Install the product on a wireless network (wireless models only)

Before installing the product software, make sure the product is not connected to the network using a ehternet cable.

If your wireless router does not support Wi-Fi Protected Setup (WPS), obtain the wireless router network settings from your system administrator, or complete the following tasks:

Obtain the wireless network name or service set identifier (SSID).

●

Determine the security password or encryption key for the wireless network.

●

Connect the product to a wireless network using the Wireless Setup Wizard

The wireless setup wizard is the best method for installing the product on a wireless network.

From the Home screen on the product control panel, touch the Setup

2. Touch the Network button, and then touch the Wireless Setup Wizard button.

3. The product scans for available wireless networks and returns a list of network names (SSIDs).

Select the SSID for your wireless router from the list if it is available. If the SSID for your wireless router is not in the list, touch the Enter SSID button. When prompted for the type of network security, select the option that your wireless router uses. A keypad opens on the control panel display.

4. If your wireless router uses WPA security, type the passphrase on the keypad.

If your wireless router uses WEP security, type the key on the keypad.

5. Touch the OK button, and wait while the product establishes a connection with the wireless router.

Establishing the wireless connection can take a few minutes.

button.

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Install the product on a wireless network (wireless models only)

Connect the product to a wireless network using WPS

From the Home screen on the product control panel, touch the Setup

2. Touch the Network menu button, and then touch Continue.

3. Use one of these methods to complete the setup:

Pushbutton: Select the Push Button option and follow the instructions on the control panel.

●

Establishing the wireless connection can take a few minutes.

PIN: Select the Generate PIN option and follow the instructions on the control panel. The

●

product generates a unique PIN, which you must type into the wireless router's setup screen. Establishing the wireless connection can take a few minutes.

NOTE: If this method is not successful, try using the Wireless Setup Wizard on the product control

panel or try using the USB cable connection method.

button.

Install the software for a wireless product currently on the network

If the product already has an IP address on a wireless network and you want to install product software on a computer, complete the following steps.

1. From the product control panel, print a configuration page to obtain the product IP address.

2. Install the software from the CD.

3. Follow the on-screen instructions.

4. When prompted, select the Wireless- Connect the printer to your wireless network

and internet. option, and then click the Next button.

5. From the list of available printers, select the printer that has the correct IP address.

Manually connect the product to a wireless network

During the first 120 minutes of product setup, or after resetting the product's network defaults (and without a network cable attached to the product), the product's wireless radio will broadcast a wireless setup network for the product.

The name of this network is “HP-Setup-xx-[product name]”.

38 Chapter 3 Connect the product ENWW

NOTE: The “xx” in the network is name is the last two characters of the product's MAC address. The

product name will be either HP Officejet Pro X476 MFP Series or HP Officejet Pro X576 MFP Series.

1. From a wireless enabled product, connect to the setup network for the device.

2. Open a web browser while connected to this setup network, and open the HP Embedded Web

Server (HP EWS) using the following IP address:

192.168.223.1

●

3. Find the Wireless Setup Wizard in the product's EWS and follow the on screen instructions to

manually connect the product.

NOTE: The product uses Automatic DHCP by default.

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Install the product on a wireless network (wireless models only)

40 Chapter 3 Connect the product ENWW

4 Use the product with Windows

Supported operating systems and printer drivers for Windows

●

Select the correct printer driver for Windows

●

Change print job settings for Windows

●

Remove the printer driver from Windows

●

Supported utilities for Windows

●

ENWW 41

Supported operating systems and printer drivers for Windows

The product supports the following Windows operating systems:

Recommended software installation

Windows XP (32-bit, Service Pack 2 or higher)

●

Windows Vista (32-bit and 64-bit)

●

Windows 7 (32-bit and 64-bit)

●

Windows 8 (32-bit and 64-bit)

●

Print and scan drivers only

Windows 2003 Server (32-bit, Service Pack 3)

●

Windows 2008 Server

●

Windows 2008 Server R2

●

NOTE: Windows Server install support is available through

the Enterprise (command line) install method only.

The product supports the following Windows printer drivers:

HP PCL 6 (this is the default printer driver and is included on the CD)

●

HP Universal Print Driver for Windows Postscript

●

HP Universal Print Driver for PCL 5

●

HP Universal Print Driver for PCL 6

●

The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver.

NOTE: For downloads of, and more information about, the HP UPD Postscript, PCL 5, and PCL 6

drivers, see

www.hp.com/go/upd.

Select the correct printer driver for Windows

Printer drivers provide access to the product features and allow the computer to communicate with the product (using a printer language). The following printer drivers are available at

go/support.

HP PCL 6 driver (This print driver is provided on the in-box CD and is also available from

support.)

http://www.hp.com/go/

Provided as the default driver. This driver is automatically installed unless you

●

select a different one.

Recommended for all Windows environments

●

Provides the overall best speed, print quality, and product-feature support for

●

most users

Developed to align with the Windows Graphic Device Interface (GDI) for the

●

best speed in Windows environments

Might not be fully compatible with third-party and custom software programs

●

that are based on PCL 5

42 Chapter 4 Use the product with Windows ENWW

http://www.hp.com/

HP UPD PS driver (This print driver is available for download from

www.hp.com/go/upd)

●

Recommended for printing with Adobe highly graphics-intensive software programs

Provides support for printing from postscript emulation needs, or for postscript

●

flash font support

software programs or with other

HP UPD PCL 5 (This print driver is available for download from

www.hp.com/go/upd)

HP UPD PCL 6 (This print driver is available for download from

www.hp.com/go/upd)

Recommended for general office printing in Windows environments

●

Compatible with previous PCL versions and older HP Officejet products

●

The best choice for printing from some third-party or custom software programs

●

The best choice when operating with mixed environments, which require the

●

product to be set to PCL 5 (UNIX, Linux, mainframe)

Designed for use in corporate Windows environments to provide a single

●

driver for use with multiple printer models

Preferred when printing to multiple printer models from a mobile Windows

●

computer

Recommended for printing in all Windows environments

●

Provides the overall best speed, print quality, and printer feature support for

●

most users

Developed to align with Windows Graphic Device Interface (GDI) for best

●

speed in Windows environments

May not be fully compatible with third-party and custom solutions based on

●

PCL5

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Select the correct printer driver for Windows

HP Universal Print Driver (UPD)

The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access to virtually any HP Officejet product, from any location, without downloading separate drivers. It is built on proven HP print driver technology and has been tested thoroughly and used with many software programs. It is a powerful solution that performs consistently over time.

The HP UPD communicates directly with each HP product, gathers configuration information, and then customizes the user interface to show the product’s unique, available features. It automatically enables features that are available for the product, such as two-sided printing, so you do not need to enable them manually.

For more information, go to

UPD installation modes

Traditional mode

Dynamic mode

www.hp.com/go/upd.

Use this mode if you are installing the driver for a single computer. See

●

www.hp.com/go/upd.

When installed in Traditional mode, UPD operates like a discrete printer

●

driver. It operates with a specific product.

If you use this mode, you must install UPD separately for each computer and

●

for each product.

To use this mode, download UPD from the Internet. See

●

upd.

Dynamic mode allows you to use a single driver installation, so you can

●

discover and print to HP products in any location.

Use this mode if you are installing UPD for a workgroup or to have convenient

●

access to a fleet of printers for individual users.

www.hp.com/go/

44 Chapter 4 Use the product with Windows ENWW

Change print job settings for Windows

Priority for print settings

Changes to print settings are prioritized depending on where the changes are made:

NOTE: The names of commands and dialog boxes might vary depending on your software program.

In managed environments, administrators may enforce printing policies and restrictions.

Page Setup dialog box: Click Page Setup or a similar command on the File menu of the

●

program you are working in to open this dialog box. Settings changed here override settings changed anywhere else.

Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the

●

program you are working in to open this dialog box. Settings changed in the Print dialog box have a lower priority and usually do not override changes made in the Page Setup dialog box.

Printer Properties dialog box (printer driver): Click Properties in the Print dialog box

●

to open the printer driver. Settings changed in the Printer Properties dialog box usually do not override settings anywhere else in the printing software, but will be applied if no conflicting command is sent with a print job. You can change most of the print settings here.

Default printer driver settings: The default printer driver settings determine the settings used

●

in all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog boxes.

Printer control panel settings: Settings changed at the printer control panel have a lower

●

priority than changes made anywhere else.

Change the settings for all print jobs until the software program is closed

1. On the File menu in the software program, click Print.

2. Select the driver, and then click Properties or Preferences.

The steps can vary; this procedure is most common.

Change the default settings for all print jobs

1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the

default Start menu view): Click Start, and then click Printers and Faxes.

Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click Start, click Settings, and then click Printers.

Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer.

ENWW

Windows 7: Click Start, and then click Devices and Printers.

2. Right-click the driver icon, and then select Printing Preferences.

Change print job settings for Windows

Change the product configuration settings

1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the

default Start menu view): Click Start, and then click Printers and Faxes.

Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click Start, click Settings, and then click Printers.

Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer.

Windows 7: Click Start, and then click Devices and Printers.

2. Right-click the driver icon, and then select Properties or Printer properties.

3. Click the Device Settings tab.

46 Chapter 4 Use the product with Windows ENWW

Remove the printer driver from Windows

Windows XP

1. Click Start, Control Panel, and then Add or Remove Programs.

2. Find and select the product from the list.

3. Click the Change/Remove button to remove the software.

Windows Vista

1. Click Start, Control Panel, and then Programs and Features.

2. Find and select the product from the list.

3. Select the Uninstall/Change option.

Windows 7

1. Click Start, Control Panel, and then under the Programs heading, click Uninstall a

program.

2. Find and select the product from the list.

3. Select the Uninstall option.

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Remove the printer driver from Windows

Supported utilities for Windows

HP Web Jetadmin

●

HP Embedded Web Server

●

HP ePrint

●

HP Wireless Direct

●

Other Windows components and utilities

HP OfficeJet Scan

●

HP Digital Fax

●

HP Printer Assistant (available when the product software is installed from CD)

●

48 Chapter 4 Use the product with Windows ENWW

5 Use the product with Mac

Supported operating systems and printer drivers for Mac

●

Software for Mac computers

●

Priority for print settings for Mac

●

Change printer-driver settings for Mac

●

Remove the printer driver from Mac operating systems

●

Supported utilities for Mac

●

Fax with Mac

●

Scan with Mac

●

Solve problems with Mac

●

ENWW 49

Supported operating systems and printer drivers for Mac

The product supports the following Mac operating systems:

Mac OS X 10.6 and later

●

NOTE: See www.hp.com/support for the latest drivers for Mac.

NOTE: For Mac OS X 10.6 and later, Intel Core Processor Macs are supported.

The HP Officejet software installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Utility for use with Mac OS X computers. The HP printer PPD and PDE files, in combination with the built-in Apple PostScript printer drivers, provide full printing functionality and access to specific HP printer features.

50 Chapter 5 Use the product with Mac ENWW

Software for Mac computers

HP Utility for Mac

Use the HP Utility to set up product features that are not available in the printer driver.

You can use the HP Utility when the product uses a universal serial bus (USB) cable or is connected to a TCP/IP-based network.

Open the HP Utility

Use any of the following methods to open the HP Utility:

From the dock, click HP Utility.

●

From Applications, open the Hewlett-Packard folder, and then click HP Utility.

●

Click the Utility tab of the Options and Supplies panel from Print and Fax.

●

HP Utility features

Use the HP Utility software to perform the following tasks:

Obtain information about supplies status.

●

Obtain information about the product, such as the firmware version and the serial number.

●

Print a configuration page.

●

For products connected to an IP-based network, obtain network information and open the

●

HP Embedded Web Server.

Configure the paper type and size for the tray.

●

Configure basic fax settings.

●

ENWW

Software for Mac computers

Priority for print settings for Mac

Changes to print settings are prioritized depending on where the changes are made:

NOTE: The names of commands and dialog boxes might vary depending on your software program.

Page Setup dialog box: Click Page Setup or a similar command on the File menu of the

●

program you are working in to open this dialog box. Settings changed here might override settings changed anywhere else.

Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the

●

program you are working in to open this dialog box. Settings changed in the Print dialog box have a lower priority and do not override changes made in the Page Setup dialog box.

Default printer driver settings: The default printer driver settings determine the settings used

●

in all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog boxes.

Printer control panel settings: Settings changed at the printer control panel have a lower

●

priority than changes made anywhere else.

52 Chapter 5 Use the product with Mac ENWW

Change printer-driver settings for Mac

Change the settings for all print jobs until the software program is closed

1. On the File menu, click the Print button.

2. Change the settings that you want on the various menus.

Change the default settings for all print jobs

1. On the File menu, click the Print button.

2. Change the settings that you want on the various menus.

3. On the Presets menu, click the Save As... option and type a name for the preset.

These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option every time you open a program and print.

Change the product configuration settings

From the Apple menu icon.

2. Select the product in the left side of the window.

3. Click the Options & Supplies button.

4. Click the Driver tab.

5. Configure the installed options.

, click the System Preferences menu and then click the Print & Scan

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Change printer-driver settings for Mac

Remove the printer driver from Mac operating systems

You must have administrator rights to remove the software.

1. Open System Preferences.

2. Select Print & Scan.

3. Highlight the product.

4. Click the minus (-) symbol to delete the print queue.

54 Chapter 5 Use the product with Mac ENWW

Supported utilities for Mac

HP Embedded Web Server

The product is equipped with the HP Embedded Web server, which provides access to information about product and network activities. Access the HP Embedded Web Server from the HP Utility. Open the Printer Settings menu, and then select the Additional Settings option.

You can also access the HP Embedded Web Server by entering the product's IP address into Safari Web browser:

1. Select the page icon in the left side of the Safari toolbar.

2. Click the Bonjour logo.

3. In the list of printers, double-click this product. The HP Embedded Web Server opens.

To access the HP Embedded Web Server from other web browsers, type the product's IP address in the browser's address field.

The HP Embedded Web Server can also be accessed through the System Preferences menu. Click

System Preferences, click Print and Scan, select your product name, click Options and Supplies, click General, and then click Show Printer Webpage.

ENWW

Supported utilities for Mac

Fax with Mac

To send a fax by printing to a fax driver, complete the following steps:

1. Open the document that you want to fax.

2. Click File and then click Print.

3. In the Printer pop-up menu, select the fax print queue that you want to use.

4. In the Copies field, adjust the number of copies if necessary.

5. In the Paper Size pop-up menu, adjust the paper size if necessary.

6. In the Fax Information area, enter the fax number of one or more recipients. Other Fax

Options may also be available, including Preview, Color or Black & White, Layout, Paper Handling, and Scheduler settings.

NOTE: If you need to include a dialing prefix, enter it in the Dialing Prefix field.

7. Click Fax.

56 Chapter 5 Use the product with Mac ENWW

Scan with Mac

Use the HP Scan software to scan images to a Mac computer.

If you have installed an HP driver for your product that supports scanning, use the following steps to scan:

1. Load the document onto the scanner glass or into the document feeder.

2. Open the Applications folder, and then click Hewlett-Packard. Select HP Scan.

3. Open the HP Scan menu and click Preferences. From the Scanner pop-up menu, select this

product from the list.

4. To use the standard preset settings, which produce acceptable results for images and text, click the

Continue button.

To use presets optimized for pictures or text documents, select a preset from the Scanning Presets pop-up menu. When you are ready to scan, click the Continue button.

5. To scan more pages, load the next page and click the + button. Adjust scanner and presets as

needed, and then click the Continue button. If using the flatbed scanner, you are prompted to Scan Next Item when the scan is complete. Repeat until you have scanned all the pages. Use the - button to delete unwanted scanned items.

6. Click the Send button, and then browse to the folder on your computer where you want to save

the file, or choose a printer to print the scanned items.

NOTE: Use Edit tools to modify scanned items. To modify all scanned items at once, use the

Batch menu.

Scan using Apple Preview and Image Capture applications (Mac OS X v10.6 and later)

Use the Apple Preview or Image Capture applications with Mac OS X v10.6 and later to scan during any of the following conditions:

You recently upgraded to Mac OS X v10.6 or later and cannot access the HP Scan application.

●

A full feature driver update is not available for your product, or your product released before the

●

HP drivers that support scanning for your product.

You have not yet installed the available HP software that includes scanning.

●

You are troubleshooting a scanning problem and trying to identify the source of the problem.

●

ENWW

Scan with Mac

Scan using Apple Preview

1. Click the Apple Preview icon in the dock, or open Preview from the Applications folder.

2. From the Preview File menu, select the Import from Scanner option.

NOTE: If your product connects to a network, select the Include Networked Devices option,

and then select the Import from Scanner option from the Preview File menu to display your networked product in the list.

3. Select your product from the list. The scan interface opens.

NOTE: You can click the Show Details button to view settings and options.

Scan using Image Capture

1. Click the Apple Image Capture icon in the dock, or open Image Capture from the Applications

folder.

2. Select your product from the list, or if your product connects to a network, select it from the

Shared list. The scan interface opens.

NOTE: You can click the Show Details button to view settings and options.

58 Chapter 5 Use the product with Mac ENWW

Solve problems with Mac

For information about solving problems with a Mac, see Solve product software problems with Mac

on page 258.

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Solve problems with Mac

60 Chapter 5 Use the product with Mac ENWW

6 Paper and print media

Understand paper use

●

Change the printer driver to match the paper type and size in Windows

●

Supported paper sizes

●

Supported paper types and tray capacity

●

Load paper trays

●

Configure trays

●

ENWW 61

Understand paper use

HP Officejet inks for business are specifically developed for use with HP printheads. Unique ink formulations help extend the life of the printheads and enhance reliability. When used with ColorLok® paper, these inks provide laser-like color output that dries quickly and is ready for distribution.

This product supports a variety of paper and other print media. Paper or print media that does not meet the following guidelines might cause poor print quality, increased jams, and premature wear on the product.

It is possible for paper to meet all of these guidelines and still not produce satisfactory results. This might be the result of improper handling, unacceptable temperature and/or humidity levels, or other variables over which Hewlett-Packard has no control.

CAUTION: Using paper or print media that does not meet Hewlett-Packard's specifications might

cause problems for the product, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service agreements.

For best results, use only HP-brand paper and print media designed for inkjet printers or multiuse.

●

Use paper or print media made for inkjet printers.

●

Hewlett-Packard Company cannot recommend the use of other brands of media because HP

●

cannot control their quality.

NOTE: Based on HP internal testing using a range of plain papers, HP highly recommends using

papers with the ColorLok® logo for this product. For details, go to www.hp.com/go/printpermanence.

Use the following guidelines to obtain satisfactory results when using special paper or print media. Set the paper type and size in the printer driver to obtain the best results.

Media type Do Do not

Envelopes

Labels

Store envelopes flat.

●

Use envelopes where the seam

●

extends all the way to the corner of the envelope.

Use only labels that have no

●

exposed backing between them.

Use labels that lie flat.

●

Use only full sheets of labels.

●

Do not use envelopes that are

●

wrinkled, nicked, stuck together, or otherwise damaged.

Do not use envelopes that have

●

clasps, snaps, windows, or coated linings.

Do not use labels that have

●

wrinkles or bubbles, or are damaged.

Do not print partial sheets of labels.

●

62 Chapter 6 Paper and print media ENWW

Media type Do Do not

Letterhead or preprinted forms

Heavy paper

Glossy or coated paper

Use only letterhead or forms

●

approved for use in inkjet printers.

Use only heavy paper that is

●

approved for use in inkjet printers and meets the weight specifications for this product.

Use only glossy or coated paper

●

that is approved for use in inkjet printers.

Do not use raised or metallic

●

letterhead.

Do not use paper that is heavier

●

than the recommended media specification for this product unless it is HP paper that has been approved for use in this product.

Do not use glossy or coated paper

●

designed for use in laser products.

ENWW

Understand paper use

Change the printer driver to match the paper type and size in Windows

1. On the File menu in the software program, click Print.

2. Select the product, and then click the Properties or Preferences button.

3. Click the Paper/Quality tab.

4. Select a size from the Paper size drop-down list.

5. Select a paper type from the Paper type drop-down list.

6. Click the OK button.

64 Chapter 6 Paper and print media ENWW

Supported paper sizes

NOTE: To obtain best print results, select the appropriate paper size and type in your print driver

before printing.

Table 6-1 Supported paper and print media sizes

Size Dimensions Tray 1 Tray 2 Tray 3 Automatic duplex

printing

Letter 216 x 279 mm (8.5 x 11 inches)

Oficio 8.5 x13(8.5 x 13 inches)

Oficio 216x340 mm

Legal 216 x 356 mm (8.5 x 14 inches)

A4 210 x 297 mm (8.3 x 11.7

Executive 184 x 267 mm (7.25 x 10.5

Statement 140 by 216 mm (5.5 x 8.5

A5 148 x 210 mm (5.8 x 8.3 inches)

A6 105 x 148.5 mm (4.13 x 5.83

B5 (JIS) 182 x 257 mm (7.17 x 10.12

B6 (JIS) 128x182mm (5 x 7 inches)

16k 184 x 260 mm (7.24 x 10.23

216 x 340 mm

inches)

195 x 270 mm (7.68 x 10.62 inches)

197 x 273 mm (7.75 x 10.75 inches)

Custom Minimum: (3 x 5 inches)

Maximum: (8.5 to 14 inches)

ENWW

Width: (3 to 8.5 inches)

Length: (5 to 14 inches)

Width: (4 to 8.5 inches)

Length: (8.27 to

11.7 inches)

Width: (4 to 8.5 inches)

Length: (8.27 to 14 inches)

Supported paper sizes

Table 6-2 Supported envelopes

Size Dimensions Tray 1 Tray 2 Tray 3 Automatic duplex

printing

Envelope #10

Envelope DL 110 x 220 mm (4.33 x 8.66

Envelope C5 162 x 229 mm (6.4 x 9 inches)

Envelope B5 176 x 250 mm (6.7 x 9.8 inches)

Envelope C6 114 x 162 mm (4.5 x 6.4 inches)

Envelope Monarch

Japanese Envelope Chou #3

Japanese Envelope Chou #4

105 x 241 mm (4.13 x 9.49 inches)

inches)

98 x 191 mm (3.9 x 7.5 inches)

120 x 235 mm (4.7 x 9.3 inches)

90 x 205 mm (3.5 x 8.1 inches)

Table 6-3 Supported cards

Size Dimensions Tray 1 Tray 2 Tray 3 Automatic duplex

printing

3x5 (76.2 x 127 mm) (3 x 5 inches)

4x6 (102 x 152 mm) (4 x 6 inches)

5x8 (127 x 203 mm) (5 x 8 inches)

A6 (105 x 148.5 mm) (4.13 x 5.83

inches)

Japanese Postcard

Double Japan Postcard Rotated

(100 x 148 mm) (3.9 x 5.8 inches)

(148 x 200 mm) (5.8 x 7.9 inches)

Table 6-4 Supported photo media

Size Dimensions Tray 1 Tray 2 Tray 3 Automatic duplex

printing

4x6 (102 x 152 mm) (4 x 6 inches)

66 Chapter 6 Paper and print media ENWW

Table 6-4 Supported photo media (continued)

Size Dimensions Tray 1 Tray 2 Tray 3 Automatic duplex

printing

10x15cm (100 x 150 mm) (3.9 x 5.9

inches)

L (89 x 127 mm) (3.5 x 5 inches)

5x7 Photo Media (5 x 7 in no-tabs)

Photo Media (Letter &A4)

Japanese Postcard

Custom Minimum: (3 to 5 inches)

(127 x 178 mm) (5 x 7 inches)

(100 x 148 mm) (3.9 x 5.8 inches)

Maximum: (8.5 to 14 inches)

Width: (3 to 8.5 inches)

Length: (5 to 14 inches)

Width: (4 to 8.5 inches)

Length: (8.27 to

11.7 inches)

Width: (4 to 8.5 inches)

Length: (8.27 to 14 inches)

Table 6-5 Other supported media

Size Dimensions Tray 1 Tray 2 Tray 3 Automatic duplex printing

Labels (Letter and A4)

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Supported paper sizes

Supported paper types and tray capacity

Table 6-6 Tray 1 (multi-purpose) on left side of the product

Paper type Weight

Every day:

Unspecified and Plain

●

HP EcoSMART Lite

●

Light 60-74g

●

Intermediate 85-95g

●

Mid-Weight 96-110g

●

Heavy 111-130g

●

HP Premium Presentation

●

60 to 175 g/m

Matte 120g

Extra Heavy 131-175g

●

HP Brochure Matte 180g

●

HP Brochure Glossy 180g

●

Cardstock 176-220g

●

HP Cover Matte 200g

●

Up to 220 g/m

(16 to 47 lb)

(58 lb)

Capacity

Paper orientation

Up to 50 sheets Side to be printed on face-down,

with the top edge at the front of the tray

Up to 25 sheets Side to be printed on face-down,

with the top edge at the back of the tray

HP Advanced Photo Papers

●

Envelope

●

Heavy Envelope

●

Labels

●

Capacity can vary depending on paper weight and thickness, and environmental conditions.

Up to 7 envelopes or labels Side to be printed on face-down,

with the top edge toward the product

68 Chapter 6 Paper and print media ENWW

Table 6-7 Tray 2 (main tray) and Tray 3 (accessory tray)

Paper type Weight

Unspecified and Plain

●

HP EcoSMART Lite

●

Light 60-74g

●

Intermediate 85-95g

●

Mid-Weight 96-110g

●

Heavy 111-130g

●

HP Premium Presentation

●

60 to 175 g/m

Matte 120g

Extra Heavy 131-175g

●

HP Brochure Matte 180g

●

HP Brochure Glossy 180g

●

Cardstock 176-220g

●

HP Cover Matte 200g

●

HP Advanced Photo Papers

●

Up to 220 g/m

(16 to 47 lb)

(58 lb)

Capacity

Paper orientation

Up to 500 sheets Side to be printed on face-up,

with the top edge at the front of the tray

Up to 100 sheets Side to be printed on face-up,

with the top edge at the back of the tray

Envelope

●

Heavy Envelope

●

Labels

●

Up to 30 envelopes or labels.

NOTE: Tray 3 does not

support envelope printing.

Capacity can vary depending on paper weight and thickness, and environmental conditions.

Side to be printed on face-up, with the top edge toward the product

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Supported paper types and tray capacity

Load paper trays

Load Tray 1 (multi-purpose tray on left side of the product)

1. Open Tray 1.

2. Pull out the extension tray.

3. Extend the paper guides fullyand then load the

paper stack into Tray 1. Adjust the paper guides to the size of the paper.

NOTE: Place the paper into Tray 1 with the

side to be printed on face-down and top of page toward the front of the tray.

70 Chapter 6 Paper and print media ENWW

Load Tray 2 or optional Tray 3

1. Pull the tray out of the product.

2. Slide open the paper length and width guides.

3. Place the paper in the tray and make sure that

it is flat at all four corners. Slide the side paper width guides so that they align with the papersize marking in the bottom of the tray. Slide the front paper length guide so that it pushes the stack of paper against the back of the tray.

NOTE: Place the paper into the tray with the

side to be printed on face-up.

ENWW

Load paper trays

4. Push down on the paper to make sure that the

paper stack is below the paper limit tabs on the side of the tray.

5. Slide the tray into the product.

Load the document feeder

The document feeder holds up to 50 sheets of 75 g/m2 (20 lb bond) paper.

CAUTION: To prevent damage to the product, do not load an original document that contains

correction tape, correction fluid, paper clips, or staples. Also, do not load photographs, small originals, or fragile originals into the document feeder.

72 Chapter 6 Paper and print media ENWW

1. Insert the originals into the document feeder

face-up.

2. Adjust the guides until they are snug against

the paper.

ENWW

Load paper trays

Configure trays

By default, the product pulls paper from Tray 2. If Tray 2 is empty, the product pulls paper from Tray 1, or Tray 3 if it is installed. Configuring a tray on this product changes the speed settings to obtain the best print quality for the type of paper that you are using. If you are using special paper for all or most print jobs on the product, change this default tray setting on the product.

The following table lists possible ways you can use the tray settings to meet your printing needs.

Paper use Configure the product Print

Load Tray 1 and one other tray with the same paper, and have the product pick paper from one tray if the other one is empty.

Occasionally use special paper, such as heavy paper or letterhead, from a tray that usually contains plain paper.

Frequently use special paper, such as heavy paper or letterhead, from one tray.

Configure trays

1. Make sure the product is turned on.

Load paper in Tray 1. No configuration is needed, if the default settings for type and size have not been changed.

Load special paper in Tray 1. From the software program print dialog,

Load special paper in Tray 1, and configure the tray for the paper type.

From the software program, print the job.

choose the paper type that matches the special paper loaded in the tray before sending the print job. Select Tray 1 as the Paper Source from the Paper/

Quality tab (Windows) or Paper Feed menu (Mac).

From the software program print dialog, choose the paper type that matches the special paper loaded in the tray before sending the print job. Select Tray 1 as the Paper Source from the Paper/

Quality tab (Windows) or Paper Feed menu (Mac).

2. Perform one of the following tasks:

●

Control panel: Touch the Setup

button, touch Paper Handling, and then touch Paper

Selection. Select the tray that you want to configure.

Embedded Web server: Click the Settings tab, and then click Paper Settings in the

●

left panel. Select a Default Media Size and a Default Media Type for each tray.

3. Press OK or click Apply.

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7Ink cartridges

The information contained herein is subject to change without notice. For the latest User Guide information go to

Ink cartridge information

●

Supplies views

●

Manage ink cartridges

●

Replacement instructions

●

Solve issues with supplies

●

Ink cartridge information

www.hp.com/support.

Color Cartridge number Part number

Standard-capacity replacement black ink cartridge

High-capacity replacement black ink cartridge

Standard-capacity replacement cyan ink cartridge

High-capacity replacement cyan ink cartridge

Standard-capacity replacement yellow ink cartridge

High-capacity replacement yellow ink cartridge

Standard-capacity replacement magenta ink cartridge

High-capacity replacement magenta ink cartridge

HP 970 CN621A

HP 970XL CN625A

HP 971 CN622A

HP 971XL CN626A

HP 971 CN624A

HP 971XL CN628A

HP 971 CN623A

HP 971XL CN627A

Accessibility: The ink cartridge can be installed and removed by using one hand.

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Ink cartridge information

Environmental features: Recycle ink cartridges by using the HP Planet Partners return and recycling program.

For more information about supplies, go to

www.hp.com/go/learnaboutsupplies.

76 Chapter 7 Ink cartridges ENWW

Supplies views

Ink cartridge view

1 Metal connector and ink nozzle. Do not touch. Fingerprints may cause supply error messages. Dust may also cause

supply error messages; do not leave ink cartridges outside the product for prolonged periods of time.

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Supplies views

Manage ink cartridges

Correctly using, storing, and monitoring the ink cartridge can help ensure high-quality print output.

Change settings for ink cartridges

Print when an ink cartridge is at estimated end of life

Supply-related notifications are communicated on the product control panel.

A <Supply> Low message—where <Supply> is the cartridge—appears when an ink cartridge

●

is nearing the estimated end of its useful life. Printing can continue, but consider having a replacement supply on hand.

A <Supply> Very Low message appears when the ink cartridge is near its estimated end of

●

useful life. Have a replacement ink cartridge on hand.

<Supply> Out of Ink message appears when the ink cartridge is empty.

●

NOTE: Although using the Continue setting allows printing beyond Very Low without replacing the

cartridge, the product will shut down before any print problems occur.

Modify the Low on Ink Warning Level settings from the control panel

You can enable or disable the default settings at any time, and you do not have to re-enable them when you install a new ink cartridge.

From the Home screen on the control panel, touch the Setup

2. Touch the Device Setup menu item.

3. Touch the Ink Low Warning Level item.

4. Select from the following options:

Select Automatic to keep the default low ink warning.

●

Select Custom to choose what ink level prompts a low ink level warning.

●

Print with General Office mode

General Office print mode uses less ink, which might extend the life of the cartridge.

1. On the File menu in the software program, click Print.

2. Select the product, and then click the Properties or Preferences button.

3. Click the Paper/Quality tab.

4. Select General Office from the Print Quality drop-down box.

button.

78 Chapter 7 Ink cartridges ENWW

Store and recycle supplies

Recycle supplies

Go to hp.com/recycle for full information on recycling, and to order postage-paid labels, envelopes, and boxes for recycling.

Ink cartridge storage

Do not remove the ink cartridge from its package until you are ready to use it.

HP policy on non-HP ink cartridges

Hewlett-Packard Company cannot recommend the use of non-HP ink cartridges, either new or remanufactured.

NOTE: Any damage caused by a non-HP print cartridge is not covered under the HP warranty and

service agreements.

HP anticounterfeit website

Go to www.hp.com/go/anticounterfeit when you install an HP print cartridge and the control-panel message says the cartridge is used or counterfeit. HP will help to take steps to resolve the problem.

Your ink cartridge might not be a genuine HP ink cartridge if you notice the following:

The supplies status page indicates that a used or counterfeit supply is installed.

●

You are experiencing a high number of problems with the ink cartridge.

●

The cartridge does not look like it usually does (for example, the packaging differs from

●

HP packaging).

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Manage ink cartridges

Replacement instructions

Replace the ink cartridges

The product uses four colors and has a different ink cartridge for each color: yellow (Y), cyan (C), magenta (M), and black (K).

1. Open the ink cartridge door.

2. Push the old ink cartridge inward to unlock it.

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3. Grasp the edge of the old ink cartridge and

then pull the cartridge straight out to remove it.

4. Remove the new ink cartridge from the

packaging.

5. Do not touch the metal connector of the ink

cartridge. Fingerprints on the connector can cause print-quality problems.

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Replacement instructions

6. Insert the new ink cartridge into the product.

7. Close the ink cartridge door.

8. Place the old ink cartridge in the box and refer

to HP's recycling instructions at

http://wwww.hp.com/recycle.

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Solve issues with supplies

Check the ink cartridges

If you are experiencing print quality problems, see Improve print quality on page 236.

NOTE: If you are using a General Office print setting, the printing might appear light.

If you determine that you need to replace an ink cartridge, look on the cartridge or print the Supplies Status Page to find the part number for the correct genuine HP ink cartridge.

Refilled or remanufactured ink cartridges

Hewlett-Packard Company cannot recommend the use of non-HP supplies, either new or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality. If you are using a refilled or remanufactured ink cartridge and are not satisfied with the print quality, replace the cartridge with a genuine HP cartridge.

NOTE: If you replace a non-HP ink cartridge with a genuine HP ink cartridge, the printhead may still

contain non-HP ink until the printhead is depleted of that ink and is supplied with ink from the newly installed, genuine HP ink cartridge.

Interpret the Print Quality Page

On the control panel, touch the Setup

2. Touch the Print Reports menu.

3. Select the Print Quality Report item to print it.

4. Follow the instructions on the page that prints.

This page contains four bands of color, which are divided into the groups as indicated in the following illustration. By examining each group, you can isolate the problem to a particular ink cartridge.

button.

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Solve issues with supplies

Section Ink cartridge

1Black

2Cyan

3Magenta

4Yellow

If dots or streaks appear in one or more groups, clean the printhead. If this does not solve the

●

problem, contact HP.

If streaks appear in multiple color bands, see if the problem still persists by performing an

●

additional print head cleaning, and then contact HP. A component other than the ink cartridge is probably causing the problem.

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HP CN598A User manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Product basics

Product overview

HP Officejet Pro X476 MFP Series models

HP Officejet Pro X576 MFP Series models

Environmental features

Accessibility features

Product views

Front view

Back view

Interface ports

Serial number and model number location

Control panel layout

Buttons on the Home screen

Control panel help system

2 Control panel menus

Copy menu

Fax menus

Scan menus

Apps

Plug and Print

Setup Menu

Fax Setup menu

Network Setup menu

HP Digital Solutions Setup menu

Device Setup menu

Tools menu

Print Reports menu

3 Connect the product

Connect the product using a USB cable

CD installation

Connect the product to a network

Supported network protocols

Install the product on a wired network

Obtain the IP address

Install the software

Configure IP network settings

View or change network settings

Set or change the product password

Manually configure IPv4 TCP/IP parameters from the control panel

Link speed and duplex settings

HP ePrint

Install the product on a wireless network (wireless models only)

Connect the product to a wireless network using the Wireless Setup Wizard

Connect the product to a wireless network using WPS

Install the software for a wireless product currently on the network

Manually connect the product to a wireless network

4 Use the product with Windows

Supported operating systems and printer drivers for Windows

Select the correct printer driver for Windows

HP Universal Print Driver (UPD)

UPD installation modes

Change print job settings for Windows

Priority for print settings

Change the settings for all print jobs until the software program is closed

Change the default settings for all print jobs

Change the product configuration settings

Remove the printer driver from Windows

Supported utilities for Windows

Other Windows components and utilities

5 Use the product with Mac

Supported operating systems and printer drivers for Mac

Software for Mac computers

HP Utility for Mac

Open the HP Utility

HP Utility features

Priority for print settings for Mac

Change printer-driver settings for Mac

Change the settings for all print jobs until the software program is closed

Change the default settings for all print jobs

Change the product configuration settings

Remove the printer driver from Mac operating systems

Supported utilities for Mac

HP Embedded Web Server

Fax with Mac

Scan with Mac

Use the HP Scan software to scan images to a Mac computer.