HP CN463A, CV037A User manual

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OFFICEJET PRO X451 AND X551

SERIES PRINTERS

User Guide

HP OFFICEJET PRO X451 HP OFFICEJET PRO X551

HP Officejet Pro X451 and X551 Series

User Guide

Trademark Credits

, Acrobat®, and PostScript® are

Adobe trademarks of Adobe Systems Incorporated.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 4, 4/2014

Intel® Core™ is a trademark of Intel Corporation in the U.S. and other countries.

Java™ is a US trademark of Sun Microsystems, Inc.

Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.

UNIX

is a registered trademark of The

Open Group.

ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.

Conventions used in this guide

TIP: Tips provide helpful hints or shortcuts.

NOTE: Notes provide important information to explain a concept or to complete a task.

CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging

the product.

WARNING! Warnings alert you to specific procedures that you should follow to avoid personal

injury, catastrophic loss of data, or extensive damage to the product.

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iv Conventions used in this guide ENWW

Table of contents

1 Product basics .................................................................................................................. 1

Product overview ..................................................................................................................... 2

HP Officejet Pro X451 Series models ........................................................................... 2

HP Officejet Pro X551 Series models ........................................................................... 3

Environmental features .............................................................................................................. 4

Accessibility features ................................................................................................................ 4

Product views .......................................................................................................................... 5

Front view (X451 Series) ............................................................................................ 5

Front view (X551 Series) ............................................................................................ 6

Back view ................................................................................................................ 7

Interface ports ........................................................................................................... 8

Serial number and model number location ................................................................... 9

Control panel layout (X451 Series) ............................................................................ 10

Control panel layout (X551 Series) ............................................................................ 12

2 Control panel menus ....................................................................................................... 17

Status menu ........................................................................................................................... 18

Apps .................................................................................................................................... 18

Plug and Print (Officejet Pro X551 models only) ......................................................................... 18

Setup Menu ........................................................................................................................... 19

Network menu ........................................................................................................ 20

HP Web Services menu (Officejet Pro X451 models only) ............................................ 22

Device Setup menu .................................................................................................. 23

Tools menu ............................................................................................................. 27

Print Reports menu ................................................................................................... 28

3 Connect the product ........................................................................................................ 29

Connect the product using a USB cable .................................................................................... 30

CD installation ........................................................................................................ 30

Connect the product to a network ............................................................................................ 31

Supported network protocols .................................................................................... 31

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Install the product on a wired network ....................................................................... 31

Configure IP network settings .................................................................................... 32

HP ePrint ................................................................................................................ 35

Connect the product to a wireless network (wireless models only) ................................................. 36

Connect the product to a wireless network using the Wireless Setup Wizard (Officejet

Pro X551) .............................................................................................................. 36

Connect the product to a wireless network using WPS ................................................. 36

Connect the product to a wireless network using a USB cable (Officejet Pro X451 only) . . 37

Install the software for a wireless product currently on the network ................................ 37

Manually connect the product to a wireless network .................................................... 38

4 Use the product with Windows ....................................................................................... 39

Supported operating systems and printer drivers for Windows ..................................................... 40

Select the correct printer driver for Windows ............................................................................. 40

HP Universal Print Driver (UPD) ................................................................................. 42

Change print job settings for Windows ..................................................................................... 43

Priority for print settings ........................................................................................... 43

Change the settings for all print jobs until the software program is closed ....................... 43

Change the default settings for all print jobs ............................................................... 43

Change the product configuration settings .................................................................. 44

Remove the printer driver from Windows .................................................................................. 45

Supported utilities for Windows ............................................................................................... 46

5 Use the product with Mac ............................................................................................... 47

Supported operating systems and printer drivers for Mac ............................................................ 48

Software for Mac computers .................................................................................................... 49

HP Utility for Mac .................................................................................................... 49

Priority for print settings for Mac .............................................................................................. 50

Change printer-driver settings for Mac ...................................................................................... 51

Change the settings for all print jobs until the software program is closed ....................... 51

Change the default settings for all print jobs ............................................................... 51

Change the product configuration settings .................................................................. 51

Remove the printer driver from Mac operating systems ................................................................ 52

Supported utilities for Mac ...................................................................................................... 53

HP Embedded Web Server ....................................................................................... 53

Solve problems with Mac ........................................................................................................ 54

6 Paper and print media ................................................................................................... 55

Understand paper use ............................................................................................................ 56

Change the printer driver to match the paper type and size in Windows ...................................... 58

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Supported paper sizes ............................................................................................................ 59

Supported paper types and tray capacity .................................................................................. 62

Load paper trays .................................................................................................................... 64

Load Tray 1 (multi-purpose tray on left side of the product) ........................................... 64

Load Tray 2 or optional Tray 3 ................................................................................. 65

Configure trays ...................................................................................................................... 67

7 Ink cartridges ................................................................................................................. 69

Ink cartridge information ......................................................................................................... 69

Supplies views ....................................................................................................................... 71

Ink cartridge view ................................................................................................... 71

Manage ink cartridges ........................................................................................................... 72

Change settings for ink cartridges ............................................................................. 72

Store and recycle supplies ........................................................................................ 73

HP anticounterfeit website ........................................................................................ 73

Replacement instructions ......................................................................................................... 74

Replace the ink cartridges ........................................................................................ 74

Solve issues with supplies ........................................................................................................ 77

Check the ink cartridges ........................................................................................... 77

Interpret control panel messages for supplies .............................................................. 79

8 Print ............................................................................................................................... 83

Print tasks (Windows) ............................................................................................................. 84

Open the printer driver with Windows ....................................................................... 84

Get help for any printing option with Windows .......................................................... 84

Change the number of print copies with Windows ...................................................... 85

Save custom print settings for reuse with Windows ...................................................... 85

Improve print quality with Windows .......................................................................... 88

Print on both sides (duplex) with Windows ................................................................. 90

Print multiple pages per sheet with Windows .............................................................. 91

Select page orientation with Windows ....................................................................... 93

Set Advanced color options with Windows ................................................................ 94

Print tasks (Mac) .................................................................................................................... 95

Create and use printing presets with Mac .................................................................. 95

Print a cover page with Mac ..................................................................................... 95

Print multiple pages on one sheet of paper with Mac ................................................... 96

Print on both sides of the page (duplex printing) with Mac ........................................... 96

Set the color options with Mac .................................................................................. 96

Additional print tasks (Windows) ............................................................................................. 98

Cancel a print job ................................................................................................... 98

Print colored text as black (grayscale) with Windows .................................................. 98

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Print on special paper or labels with Windows ........................................................... 99

Print the first or last page on different paper with Windows ........................................ 100

Scale a document to fit page size with Windows ...................................................... 103

Add a watermark to a document with Windows ....................................................... 104

Create a booklet with Windows .............................................................................. 105

Additional print tasks (Mac OS X) .......................................................................................... 107

Cancel a print job with Mac ................................................................................... 107

Change the paper size and type with Mac ............................................................... 107

Resize documents or print on a custom paper size with Mac ...................................... 107

Use watermarks with Mac ...................................................................................... 107

Use HP ePrint ....................................................................................................................... 109

Use the HP ePrint Mobile Driver ............................................................................................. 110

AirPrint ............................................................................................................................... 111

Connect the printer with HP Wireless Direct ............................................................................. 112

Connect and print from a WiFi capable mobile device .............................................. 112

Connect and print from a WiFi capable computer over a wireless router and Wireless

Direct .................................................................................................................. 113

Connect and print from a WiFi capable computer over Wireless Direct only ................. 113

Change from printing over USB to a Wireless Direct connection ................................. 114

Plug and Print USB Drive printing ........................................................................................... 115

For Officejet Pro X551 Series printers ...................................................................... 115

9 Color ............................................................................................................................ 117

Adjust color ......................................................................................................................... 118

Change the color theme for a print job .................................................................... 118

Change the color options ....................................................................................... 119

Use the HP EasyColor option ................................................................................................. 121

Match colors to your computer screen ..................................................................................... 122

Print fade- and water-resistant prints ....................................................................................... 123

10 Manage and maintain ................................................................................................ 125

Print information pages ......................................................................................................... 126

Use the HP Embedded Web Server ........................................................................................ 127

About cookies ....................................................................................................... 127

Open the HP Embedded Web Server ...................................................................... 128

Features ............................................................................................................... 128

Use HP Web Jetadmin software ............................................................................................. 130

Product security features ........................................................................................................ 130

Security statements ................................................................................................ 130

Assign an administrator password in the HP Embedded Web Server ........................... 130

Control Panel Lock ................................................................................................ 130

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Disable unused protocols and services ..................................................................... 131

Administrator Settings ............................................................................................ 132

Color Access Control ............................................................................................. 132

Protected Protocols – HTTPS .................................................................................... 132

Firewall ................................................................................................................ 132

Scan-to and Fax-to Folder Authentication .................................................................. 132

Syslog ................................................................................................................. 132

Certificates ........................................................................................................... 133

Signed Firmware ................................................................................................... 133

Wireless Authentication ......................................................................................... 133

Economy settings ................................................................................................................. 134

Print with General Office mode ............................................................................... 134

Power handling .................................................................................................... 134

Clean the product ................................................................................................................ 136

Clean the control panel .......................................................................................... 136

Product updates ................................................................................................................... 137

11 Solve problems ........................................................................................................... 139

Customer support ................................................................................................................. 140

Problem-solving checklist ....................................................................................................... 141

Step 1: Check that the product power is on .............................................................. 141

Step 2: Check the control panel for error messages ................................................... 141

Step 3: Test print functionality ................................................................................. 141

Step 4: Try sending a print job from a computer ....................................................... 141

Step 5: Test the Plug and Print USB Drive printing functionality (X551 Series) ................ 142

Factors that affect product performance ................................................................... 142

Restore the factory-set defaults ............................................................................................... 142

Paper feeds incorrectly or becomes jammed ............................................................................ 143

The product does not pick up paper ........................................................................ 143

The product picks up multiple sheets of paper ........................................................... 143

Prevent paper jams ................................................................................................ 143

Clear jams .......................................................................................................................... 145

Jam locations ........................................................................................................ 145

Clear jams in Tray 1(Multi-purpose tray) ................................................................... 145

Clear jams in Tray 2 .............................................................................................. 149

Clear jams in optional Tray 3 ................................................................................. 150

Clear jams in the left door ...................................................................................... 151

Clear jams in the output bin .................................................................................... 153

Clear jams in the duplexer ..................................................................................... 154

Improve print quality ............................................................................................................. 157

Use the correct paper type setting in the printer driver ............................................... 157

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Adjust color .......................................................................................................... 158

Use paper that meets HP specifications .................................................................... 161

Check the ink cartridges ......................................................................................... 161

Clean ink smears .................................................................................................. 164

Clean the printhead ............................................................................................... 164

Use the printer driver that best meets your printing needs ........................................... 164

The product does not print or it prints slowly ............................................................................ 166

The product does not print ...................................................................................... 166

The product prints slowly ........................................................................................ 167

Solve Plug and Print USB Drive printing problems (X551 Series) ................................................. 168

The USB Print menu does not open when you insert the USB accessory ........................ 168

The file does not print from the USB storage device ................................................... 168

The file that you want to print is not listed in the USB Print menu .................................. 169

Solve product connectivity problems ....................................................................................... 169

Solve USB direct-connect problems .......................................................................... 169

Solve network problems ......................................................................................... 169

Solve wireless network problems ............................................................................................ 172

Wireless connectivity checklist ................................................................................ 172

The control panel displays the message: The wireless feature on this product has been

turned off ............................................................................................................. 173

The product does not print after the wireless configuration completes ........................... 173

The product does not print, and the computer has a third-party firewall installed ........... 174

The wireless connection does not work after moving the wireless router or product ........ 174

Cannot connect more computers to the wireless product ............................................. 174

The wireless product loses communication when connected to a VPN .......................... 175

The network does not appear in the wireless networks list .......................................... 175

The wireless network is not functioning ..................................................................... 176

Solve product software problems with Windows ...................................................................... 177

Solve product software problems with Mac ............................................................................. 179

The printer driver is not listed in the Print & Fax list .................................................... 179

The product name does not appear in the product list in the Print & Fax list .................. 179

The printer driver does not automatically set up the selected product in the Print & Fax

list ....................................................................................................................... 179

A print job was not sent to the product that you wanted ............................................. 180

When connected with a USB cable, the product does not appear in the Print & Fax list

after the driver is selected. ...................................................................................... 180

You are using a generic printer driver when using a USB connection ........................... 180

Appendix A Supplies and accessories .............................................................................. 181

Order parts, accessories, and supplies ................................................................................... 182

Part numbers ....................................................................................................................... 182

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Appendix B Service and support ...................................................................................... 183

Hewlett-Packard limited warranty statement ............................................................................. 184

End User License Agreement .................................................................................................. 186

OpenSSL ............................................................................................................................. 189

Customer support ................................................................................................................. 190

Appendix C Product specifications ................................................................................... 191

Physical specifications .......................................................................................................... 192

Power consumption, electrical specifications, and acoustic emissions .......................................... 192

Acoustic emissions ............................................................................................................... 192

Environmental specifications .................................................................................................. 193

Appendix D Environmental product stewardship program ............................................... 195

Protecting the environment .................................................................................................... 196

Ozone production ................................................................................................................ 197

Power consumption .............................................................................................................. 198

Paper use ............................................................................................................................ 199

Plastics ............................................................................................................................... 200

HP Officejet print supplies ..................................................................................................... 201

Return and recycling instructions ............................................................................................ 202

United States and Puerto Rico ................................................................................. 202

Non-U.S. returns ................................................................................................... 203

Battery disposal .................................................................................................... 203

Printer recycling .................................................................................................... 203

Paper ................................................................................................................................. 204

Material restrictions .............................................................................................................. 205

Disposal of waste equipment by users ..................................................................................... 206

Electronic Hardware Recycling .............................................................................................. 207

Chemical substances ............................................................................................................ 208

Material Safety Data Sheet (MSDS) ........................................................................................ 209

For more information ............................................................................................................ 210

Substances Table (China) ...................................................................................................... 211

Restriction on Hazardous Substances statement (Turkey) ............................................................ 212

Restriction on Hazardous Substances statement (Ukraine) .......................................................... 213

Restriction on Hazardous Substances statement (Vietnam) ......................................................... 214

Appendix E Regulatory information ................................................................................. 215

Regulatory Notices ............................................................................................................... 216

Regulatory model identification number ................................................................... 216

FCC Statement ...................................................................................................... 216

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VCCI statement (Japan) ......................................................................................................... 217

Power cord instructions ......................................................................................................... 218

Power cord statement (Japan) ................................................................................................ 219

EMC statement (Korea) ......................................................................................................... 220

GS statement (Germany) ....................................................................................................... 221

European Union Regulatory Notice ........................................................................................ 222

Additional statements for wireless products .............................................................................. 224

FCC compliance statement—United States ................................................................ 224

Notice to users in the US and Canada ..................................................................... 224

Australia statement ................................................................................................ 224

Brazil ANATEL statement ........................................................................................ 224

Canadian statements ............................................................................................. 224

Japan statement .................................................................................................... 225

Korean statement .................................................................................................. 225

Taiwan statement .................................................................................................. 225

Mexico statement .................................................................................................. 225

Anonymous usage information storage ................................................................................... 226

Appendix F How do I? ..................................................................................................... 227

Index ............................................................................................................................... 229

xii ENWW

1 Product basics

Product overview

●

Environmental features

●

Accessibility features

●

Product views

●

ENWW 1

Product overview

HP Officejet Pro X451 Series models

Officejet Pro X451dn models

CN459A

Paper handling:

Tray 1 (50-sheet capacity for 75 GSM or

●

20 lb. Bond paper)

Tray 2 (500-sheet capacity for 75 GSM or

●

20 lb. Bond paper)

Optional Tray 3 (500- sheet capacity for

●

75 GSM or 20 lb. Bond paper)

Standard output bin (250- sheet capacity

●

for 75 GSM or 20 lb. Bond paper)

Automatic duplex printing

●

Supported operating systems:

Windows XP, 32-bit (Service Pack 2 or

●

Higher)

Windows Vista, 32-bit and 64-bit

●

Windows 7, 32-bit and 64-bit

●

Windows 8, 32–bit and 64–bit

●

Mac OS X v10.6 and later

●

Connectivity:

Hi-Speed USB 2.0

●

10/100 Ethernet LAN connection

●

Print:

Simplex prints up to 30 pages per minute (ppm)

●

for both color and black on Letter-size paper with Professional quality

Duplex prints up to 15 pages per minute (ppm)

●

for both color and black on Letter-size paper with Professional quality

Officejet Pro X451dw models

CN463A

NOTE: For additional information on

Operating System support, see Supported operating systems and printer drivers for Windows.

Has the same features as the Officejet Pro X451dn Series, but includes the following:

802.11 B/G/N Single Band wireless adapter

●

HP Wireless Direct printing

●

2 Chapter 1 Product basics ENWW

HP Officejet Pro X551 Series models

Officejet Pro X551dw models

CN596A

Paper handling:

Tray 1 (50-sheet capacity for 75 GSM or

●

20 lb. Bond paper)

Tray 2 (500-sheet capacity for 75 GSM or

●

20 lb. Bond paper)

Optional Tray 3 (500- sheet capacity for

●

75 GSM or 20 lb. Bond paper)

Standard output bin (250- sheet capacity

●

for 75 GSM or 20 lb. Bond paper)

Automatic duplex printing

●

Supported operating systems:

Windows XP, 32-bit (Service Pack 2 or

●

Higher)

Windows Vista, 32-bit and 64-bit

●

Windows 7, 32-bit and 64-bit

●

Windows 8, 32–bit and 64–bit

●

Mac OS X v10.6 and later

●

Connectivity:

802.11 B/G/N Single Band wireless adapter

●

Hi-Speed USB 2.0

●

HP ePrint

●

HP Wireless Direct printing

●

Print:

Simplex prints up to 40 pages per minute (ppm)

●

for both color and black on Letter-size paper with Professional quality

Duplex prints up to 20 pages per minute (ppm)

●

for both color and black on Letter-size paper with Professional quality

Plug and Print USB Drive printing (no computer

●

required)

NOTE: For additional information on

Operating System support, see Supported operating systems and printer drivers for Windows.

IMPORTANT: This printer is designed to be used on a level surface. Operating the printer when not

level could result in inaccurate printer messaging about the amount of ink remaining in cartridges.

ENWW

Product overview

Environmental features

Duplex printing Automatic duplex printing is available with the Officejet Pro X451 and Officejet Pro X551.

Duplex printing saves the environment and saves you money.

Print multiple pages per sheet Save paper by printing two or more pages of a document side-by-side on one sheet of paper.

Access this feature through the printer driver.

Recycling Reduce waste by using recycled paper.

Recycle ink cartridges by using the HP Planet Partners return process.

Energy savings Sleep modes and timer options enable this product to quickly go into reduced power states

when not printing, thus saving energy.

NOTE: Additional energy savings may be realized by turning off the printer if it will not be used for

more than four hours.

Accessibility features

The product includes several features that aid users with limited vision, hearing, dexterity or strength.

Online user guide that is compatible with text screen-readers.

●

Ink cartridges can be installed and removed using one hand.

●

All doors and covers can be opened using one hand.

●

4 Chapter 1 Product basics ENWW

Product views

Front view (X451 Series)

1 Control panel

2 Output eject flap

3 Output bin

4 Output bin extension

5 Tray 2 (Main paper tray)

6 On/Off button

7 Ink cartridge door

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Product views

Front view (X551 Series)

1 Control panel

2 Output bin door

3 Output bin

4 Output bin extension

5 Tray 2 (Main paper tray)

6 On/Off button

7 Ink cartridge door

8 USB 2.0 Host port that accepts USB storage devices for Plug and Print USB Drive printing

6 Chapter 1 Product basics ENWW

Back view

1 Left door (access for clearing jams)

2 Tray 1 (Multi-purpose tray)

3 Power connection

4 Hi-Speed USB 2.0 ports

5 Ethernet port

ENWW

Product views

Interface ports

1Ethernet port

2 USB Device port accepts a USB cable from a PC (alternative to Network and Wireless connections)

3 USB Host port accepts USB storage devices for Plug and Print (Officejet Pro X551 only)

8 Chapter 1 Product basics ENWW

Serial number and model number location

Open the ink cartridge door to view the serial number and product model number label.

ENWW

Product views

Control panel layout (X451 Series)

1 Display screen area

Help button: provides access to the product help system.

Wireless button: provides a number of menu items to view and adjust network settings on wireless models.

HP ePrint button: provides quick access to HP Web Services features, including HP ePrint.

HP ePrint is a tool that prints documents by using any e-mail enabled device to send them to the product’s e-mail address.

Cancel button: cancels the current job or exits the current screen.

NOTE: This button illuminates only when the current screen can use this feature.

Back button: returns to the previous screen.

NOTE: This button illuminates only when the current screen can use this feature.

Home button: provides quick access to the Home screen. This button only illuminates only when the current screen can use this feature.

10 Chapter 1 Product basics ENWW

Buttons on the Home screen (X451 Series)

The Home screen provides access to the product features, and it indicates the product status.

NOTE: Depending on the product configuration, the features on the Home screen can vary. The

layout might also be reversed for some languages.

2 Job Status button: allows you to view the status of any current print jobs.

3 Ink Information button: provides information on the ink levels.

Setup

button: provides a number of menu items to view and adjust product settings.

ENWW

Product views

Control panel help system

The product has a built-in Help system that explains how to use each screen. To open the Help system, touch the Help

button to the right of the control panel (Officejet Pro X451) or the upper-right corner of

the control panel (Officejet Pro X551).

For screens that contain settings for individual tasks, the Help opens to a topic that explains the options for that task.

Control panel layout (X551 Series)

1 Display and touch screen area

Help button: provides access to the product help system.

NOTE: This button illuminates only when help is available for the current screen or feature.

Right arrow button: moves the cursor to the right or moves the display image to the next screen.

NOTE: This button illuminates only when the current screen can use this feature.

Cancel button: cancels the current job or exits the current screen.

NOTE: This button illuminates only when the current screen can use this feature.

Back button: returns to the previous screen.

NOTE: This button illuminates only when the current screen can use this feature.

Jan 00 00 00:00a

12 Chapter 1 Product basics ENWW

6 Left arrow button: moves the cursor to the left.

NOTE: This button illuminates only when the current screen can use this feature.

Home button: provides quick access to the Home screen. This button only illuminates only when the current screen can use this feature.

Wireless light: indicates the wireless network is enabled. The light blinks while the product is establishing a connection to the wireless network. When connected, the light stops blinking and stays lit.

ENWW

Product views

Buttons on the Home screen (X551 Series)

The Home screen provides access to the product features, and it indicates the product status.

NOTE: Depending on the product configuration, the features on the Home screen can vary. The

layout might also be reversed for some languages.

Jan 00 00 00:00a

3Eco Settings

6 Plug and Print button: provides access to the Plug and Print USB Drive printing feature (no computer is required).

Web Services

HP ePrint is a tool that prints documents by using any e-mail enabled device to send them to the product’s e-mail address.

Network can print the Network Summary page, set up a wireless network connection, and access advanced network settings.

NOTE: The wireless network feature is only available on select models.

NOTE: When you are connected to a wireless network, this icon changes to a set of signal strength bars.

Supplies print the Supplies Status page.

Setup

button: provides quick access to HP Web Services features, including HP ePrint.

button: provides access to network settings and information. From the network settings screen, you

button: provides a list of options to help reduce energy and paper consumption.

button: provides information about supplies status. From the supplies summary screen, you can

button: provides a list of available fax reports and settings.

14 Chapter 1 Product basics ENWW

7 Status display. When the product is idle, this area of the control panel displays the time and date and allows for

access to the time and date settings by touching this area. When the product is processing a job, job status information replaces the time and date display.

8 Apps button: provides access to the Apps menu to print directly from select Web applications

ENWW

Product views

Control panel help system

The product has a built-in Help system that explains how to use each screen. To open the Help system, touch the Help

For screens that contain settings for individual tasks, the Help opens to a topic that explains the options for that task.

button in the upper-right corner of the screen.

If the product alerts you of an error or warning, touch the Help describes the problem. The message also contains instructions to help solve the problem.

button to open a message that

16 Chapter 1 Product basics ENWW

2 Control panel menus

Status menu

●

Apps

●

Plug and Print (Officejet Pro X551 models only)

●

Setup Menu

●

ENWW 17

Status menu

To access the Status menu, select Status from the Home screen on the Control Panel. The Status menu is available on Officejet Pro X451models only.

Menu item Sub-menu item Sub-menu item Description

Job Status View information on currently processing jobs on the

Ink Information Estimated Levels View a graphic representation of the ink cartridge

product.

levels for all the cartridges.

Cartridge Info Magenta

Cyan

Yellow

Black

Print Report Print the Printer Status Report

Network Summary Wired View a summary of the product's wired network

Wireless View a summary of the product's wireless network

View a graphic representation of the ink cartridge level for each cartridge individually.

settings; IP address, hostname, and Mac address.

Apps

Use the Apps menu (HP OfficeJet Pro X551 models only) to enable Web Services on the product and use HP ePrint and print Apps.

Plug and Print (Officejet Pro X551 models only)

Use the Plug and Print menu to print directly from a USB Flash or Hard Drive device. For more information on printing with Plug and Print, see Plug and Print USB Drive Printing.

18 Chapter 2 Control panel menus ENWW

Setup Menu

To open this menu, press (X451 Series) or touch (X551 Series) the Setup button from the control panel. The following sub menus are available:

Network

●

HP Web Services (HP OfficeJet Pro X451 models only)

●

Device Setup

●

Tools

●

Print Reports

●

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Setup Menu

Network menu

In the following table, items that have an asterisk (*) indicate the factory default setting.

NOTE: Wireless menu options are only available on products that support wireless connectivity. For

more information, refer to the Product Basics chapter of this user guide.

Menu item Sub-menu item Sub-menu item Description

Wireless Menu (wireless

products only)

NOTE: You can also

access this menu by touching the Wireless

button on the control

panel.

Wireless Direct (wireless

products only)

Wireless Setup Wizard

(HP Officejet Pro X551 Series)

Wi-Fi Protected Setup

(wireless products only)

View Network Summary View Wired

Print Wireless Test Report(wireless products

only)

Off

On With Security

Off

Print Guide

Continue

Continue Push Button

View Wireless

Prints a wireless test report.

Enables or disables the wireless network feature.

Configure the Wireless Direct settings for the product.

Guides you through the steps to set up the product on a

wireless network.

If your wireless router supports WPS, use this method to set

Prints a summary of your network settings.

up the product on a wireless network. This is the simplest method.

Print Network Configuration Page

Advanced Setup Link Speed Automatic*

IP Settings Automatic (DHCP)*

IPv6 On*

Prints a report of your network configuration settings.

Sets the link speed. After setting the link speed, the product automatically restarts.

10 Full

10 Half

100 Full

100 Half

Set whether the product's IP setting are configured automatically with DHCP or set manually.

Manual (Static)

Enable or disable the IPv6 protocol on the product.

Off

20 Chapter 2 Control panel menus ENWW

Menu item Sub-menu item Sub-menu item Description

Hostname OK

Change

Legacy Default IP On

Off

Restore Network Defaults

Resets all network configurations to their factory defaults.

Use this setting the change how the product is identified on the network.

ENWW

Setup Menu

HP Web Services menu (Officejet Pro X451 models only)

Menu item Sub-menu item Description

Enable Web Services Yes

Enables HP Web Services so you can use HP ePrint and the Apps menu.

HP ePrint is a tool that prints documents by using any e-mail enabled device to send them to the product’s e-mail address.

Use the Apps menu to print directly from select Web applications.

22 Chapter 2 Control panel menus ENWW

Device Setup menu

In the following table, items that have an asterisk (*) indicate the factory default setting.

Menu item Sub-menu item Sub-menu item Sub-menu item Description

Preferences Time/Date Sets the time format, current time, date format, and

current date for the product.

Language List of available

control-panel display languages.

Country/Region Displays a list of

available countries and regions.

Screen Brightness Adjust the sliding bar to control the screen brightness

Sound Effects

Volume

Faster Browsing On

Default Tray Auto

Tray 1

Tray 2*

Soft*

Loud

Off

Off*

Sets the default tray to print from.

Sets the language in which the control panel displays

messages and product reports.

Selects which country/region the product is used.

on the Control Panel

Adjusts the product's sound effect level.

Sets the browsing speed to go faster than the default.

Default Paper in Tray

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Tray 3 (Accessory)

only if installed

Tray 1 Default Paper Size Letter (8.5 x 11in.)

A4 (297 x 210 mm)

...

For a complete list of paper sizes, see Supported paper sizes.

Select the default paper size for Tray 1 (multi-purpose tray).

Setup Menu

Menu item Sub-menu item Sub-menu item Sub-menu item Description

Default Paper

Type

Tray 2 Default Paper Size Letter (8.5 x 11in.)

Default Paper

Type

Plain Paper

Premium Inkjet

...

For a complete list of paper sizes, see Supported paper types and tray capacity .

A4 (297 x 210 mm)

...

For a complete list of paper sizes, see Supported paper sizes.

Plain Paper

Premium Inkjet

...

Sets the paper type for printing internal reports, or any print job that does not specify a type.

Select the default paper size for Tray 2 (main paper tray).

Sets the paper type for printing internal reports, or any print job that does not specify a type.

For a complete list of paper sizes, see Supported paper types and tray capacity.

Tray 3 Default Paper Size Letter (8.5 x 11in.)

A4 (297 x 210 mm)

...

For a complete list of paper sizes, see Supported paper sizes.

Default Paper

Type

Plain Paper

Premium Inkjet

...

For a complete list of paper sizes, see Supported paper types and tray capacity.

Sets the default paper size for the optional Tray 3.

Sets the type of paper for printing internal reports, or any print job that does not specify a type.

24 Chapter 2 Control panel menus ENWW

Menu item Sub-menu item Sub-menu item Sub-menu item Description

Tray Lock Tray 1

Tray 2

Tray 3

None*

Duplex On Bind on Long

Off

Ink Low Warning Level

Power Handling Standby 5 Minutes

Automatic

Custom

Tray Lock is a feature that “locks" a tray so that the only

time the printer will draw from that tray is when it is specifically requested. This is useful when putting special paper in a tray, such as letterhead. If using “Automatically Select" for the paper source and Tray 1 is locked, the printer will only draw from the remaining trays, either Tray 2 or optional Tray 3, if it is installed. Printing can still be done from the locked tray, but the source must be specified. Tray 1 lock may be overridden under certain conditions.

Selects whether to turn duplexing on or off. If on, select

Edge

Bind on Short Edge

Determines when the Low Ink warning message

Determines when to put the product in Standby mode.

10 Minutes *

15 Minutes

to have the page indented on the long edge or short edge of the paper for binding.

appears on the control panel. Choose Custom to select a cartridge color and ink level value from 1–99.

30 Minutes

1 Hour

Sleep After

Standby

Auto Power Off

(HP Officejet Pro X451 Series)

Schedule On/Off Schedule On

15 Minutes

30 Minutes

1 Hour

2 Hours *

Never*

2 hours after Standby

4 hours after Standby

8 hours after Standby

12 hours after Standby

Schedule Off

Determines when to put the product to sleep after it has

been put into Standby mode.

Sets the product to power down after a specific amount

of time.

Schedules a time to automatically turn the product on or

off.

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Setup Menu

Menu item Sub-menu item Sub-menu item Sub-menu item Description

Print Settings Personality Automatic*

Sets the printer language. By default, the product

automatically selects which language to use.

PCL5 Only

PCL6 Only

PS Only

Copies Sets the number of copies (0–99) to make when the

Copy button is touched. The default value is 1.

Quality General Office

Sets the default print quality.

Professional*

Presentation

PCL Configuration Form Length

Sets the text attributes for the printer control language

being used.

Orientation

Font Number

Font Pitch

Font Point Size

Symbol Set

Append CR to LF

Print Postscript

Error

For HP Officejet Pro X451 Series products, font pitch and font point size settings can not be made at the product control panel. Changes to these settings must be made using the EWS.

Off

Sets the product to print any postscript errors that occur.

26 Chapter 2 Control panel menus ENWW

Tools menu

Use the Tools menu to improve the product's print quality and view estimated ink levels.

Menu item Description

Display Estimated Ink Levels Displays a graph of how much ink has been consumed for each cartridge.

Clean Printhead Use this feature to clean, adjust, and align the printheads. Follow the on-screen instructions to correctly

improve the product's print quality.

Cartridge Chip Information The cartridge chip stores anonymous information about the usage of the product.

Control Panel Lock Use this feature to lock the product's control panel and prevent unauthorized use of the product.

Clean Ink Smear Use this feature to solve print quality problems caused by ink smearing on printed pages.

Restore Factory Defaults Sets all settings to the factory default values.

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Setup Menu

Print Reports menu

Use the Print Reports menu to print reports that provide information about the product.

Menu item Sub-menu item Description

Printer Status Report Prints current product information, cartridge status, and other

Print Quality Report Prints a quality test that will help you diagnose minor print issues.

Usage Page Shows a count of all paper sizes that have passed through the

Network Configuration Page Prints useful information about the product's wired or wireless

Event Log Prints a list of errors and intermittent failures designed to help you

PCL Font List Prints a list of all the PCL fonts that are installed.

PCL6 Font List Prints a list of all the PCL6 fonts that are installed.

PS Font List Prints a list of all the PS fonts that are installed.

product information.

product; lists whether they were monochrome or color, simplex or duplex, and reports the page count. This report is useful for reconciling contractual billing statements.

network connection.

troubleshoot problems.

28 Chapter 2 Control panel menus ENWW

3 Connect the product

Connect the product using a USB cable

●

Connect the product to a network

●

Connect the product to a wireless network (wireless models only)

●

ENWW 29

Connect the product using a USB cable

This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a cable that is no longer than 2 m (6.5 ft).

CAUTION: Do not connect the USB cable until the installation software prompts you to connect it.

IMPORTANT: This printer is designed to be used on a level surface. Operating the printer when not

level could result in inaccurate printer messaging about the amount of ink remaining in cartridges.

CD installation

1. Quit all open programs on the computer.

2. Install the software from the CD, and follow the onscreen instructions.

NOTE: If you are installing on a Mac, click the HP Installer icon to install the software.

3. When prompted, select the USB-Connect the printer to the computer using a USB cable

option, and then click the Next button.

NOTE: A dialog displays warning that Web Services (HP ePrint and print Apps) will not be

available with a USB installation. Click the Yes button to proceed with the USB installation, or click the No button to cancel the USB installation.

4. When the software prompts you, connect the USB cable to the computer and the product.

5. When the installation is complete, print a page from any program to make sure that the printing

software is correctly installed.

30 Chapter 3 Connect the product ENWW

Connect the product to a network

Supported network protocols

To connect a networking-equipped product to a network, you need a network that uses one or more of the following protocols.

TCP/IP (IPv4 or IPv6)

●

NOTE: While this product can be used over IPv6 networks, a product software installation from

the CD is not supported over IPv6 networks.

LPD Printing

●

SLP

●

WS-Discovery

●

HP Wireless Direct

●

Install the product on a wired network

Use this procedure to install the product on a wired network.

Obtain the IP address

1. Connect the ehternet cable to the product and to the network. Turn the product on.

2. Wait for 60 seconds before continuing. During this time, the network recognizes the product and

assigns an IP address or host name for the product.

At the product control panel, press the Setup

button.

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4. Touch the Print Reports menu, and then touch the Network Configuration Page menu item to print

the configuration report.

Connect the product to a network

5. Find the IP address on the configuration report.

Printer Status Report

Install the software

1. Quit all programs on the computer.

2. Install the software from the CD.

[[[

[

3. Follow the onscreen instructions.

4. When prompted, select the Wired Network - Connect the printer to your network

using an Ethernet cable. option, and then click the Next button.

5. From the list of available printers, select the printer that has the correct IP address.

6. When the installation is complete, print a page from any program to make sure that the printing

software is correctly installed.

Configure IP network settings

View or change network settings

Use the embedded Web server to view or change IP configuration settings.

1. Print a configuration page, and locate the IP address.

If you are using IPv4, the IP address contains only digits. It has this format:

●

xxx.xxx.xxx.xxx

If you are using IPv6, the IP address is a hexadecimal combination of characters and digits. It

●

has a format similar to this:

32 Chapter 3 Connect the product ENWW

xxxx::xxxx:xxxx:xxxx:xxxx

2. To open the HP Embedded Web Server, type the IP address (IPv4) into the address line of a Web

browser. For IPv6, use the protocol established by the Web browser for entering IPv6 addresses.

3. Click the Networking tab to obtain network information. You can change settings as needed.

Set or change the product password

Use the HP Embedded Web Server to set a password or change an existing password for a product on a network so unauthorized users cannot change the product settings.

1. Type the product IP address into the address line of a Web browser. Click the Settings tab, click

Security, and then click the Password Settings link.

NOTE: If a password has previously been set, you are prompted to type the password. Type

“admin” for User Name along with the password, and then click the Apply button.

2. Type the new password in the Password box and in the Confirm Password box.

3. At the bottom of the window, click the Apply button to save the password.

Manually configure IPv4 TCP/IP parameters from the control panel

Use the control-panel menus to manually set an IPv4 address, subnet mask, and default gateway.

HP OfficeJet Pro X451

Select the Setup

2. Select the Network option.

3. Select the Advanced Setup option.

4. Select the IPv4 option.

5. Select the Manual option.

6. Select the IP Address option.

7. Use the numeric keypad to enter the IP address, and touch the OK button. Touch the Yes button to

confirm.

8. Use the numeric keypad to enter the subnet mask, and touch the OK button. Touch the Yes button

to confirm.

9. Use the numeric keypad to enter the default gateway, and touch the OK button. Touch the Yes

button to confirm.

option from the Home screen.

HP OfficeJet Pro X551

1. From the control panel, touch the Wireless

2. Touch the Advanced Setup menu, and then touch the IPv4 Settings button.

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button.

Connect the product to a network

3. Touch the Manual IP Address button

4. Use the numeric keypad to enter the IP address, and touch the OK button. Touch the Yes button to

confirm.

5. Use the numeric keypad to enter the subnet mask, and touch the OK button. Touch the Yes button

to confirm.

6. Use the numeric keypad to enter the default gateway, and touch the OK button. Touch the Yes

button to confirm.

34 Chapter 3 Connect the product ENWW

Link speed and duplex settings

NOTE: This information applies only to Ethernet networks. It does not apply to wireless networks.

The link speed and communication mode of the print server must match the network hub. For most situations, leave the product in automatic mode. Incorrect changes to the link speed and duplex settings might prevent the product from communicating with other network devices. If you need to make changes, use the product control panel.

NOTE: The setting must match with the network product to which you are connecting (a network hub,

switch, gateway, router, or computer).

NOTE: Making changes to these settings causes the product to turn off and then on. Make changes

only when the product is idle.

From the control panel, press (X451 Series) or touch (X551 Series) the Setup

2. Press or touch the Network Setup menu item.

3. Press or touch the Advanced Setup menu item.

4. Press or touch the Link Speed menu.

5. Select one of the following options.

button.

6. Press or touch the OK button. The product turns off and then on.

HP ePrint

With HP ePrint , you can print anywhere, anytime, from a mobile phone, laptop, or any other mobile device. HP ePrint works with any email-capable device. If you can e-mail, you can print to an HP ePrintenabled product. For more details, go to www.hpeprintcenter.com.

NOTE: The product must be connected to a network and have Internet access to use HP ePrint.

Setting Description

Automatic The print server automatically configures itself for the highest link speed and

communication mode allowed on the network.

10 Half 10 megabytes per second (Mbps), half-duplex operation

10 Full 10 Mbps, full-duplex operation

100 Full 100 Mbps, full-duplex operation

100 Half 100 Mbps, half-duplex operation

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Connect the product to a network

HP ePrint is disabled as a default setting in the product. Use this procedure to enable it.

1. Type the product IP address into the address line of a Web browser to open the HP Embedded

Web Server.

2. Click the HP Web Services tab.

3. Select the option to enable Web Services.

Connect the product to a wireless network (wireless models only)

Before installing the product software, make sure the product is not connected to the network using a ehternet cable.

If your wireless router does not support Wi-Fi Protected Setup (WPS), obtain the wireless router network settings from your system administrator, or complete the following tasks:

Obtain the wireless network name or service set identifier (SSID).

●

Determine the security password or encryption key for the wireless network.

●

Connect the product to a wireless network using the Wireless Setup Wizard (Officejet Pro X551)

If your wireless router does not support WiFi-Protected Setup (WPS), you can use this method to install the product on a wireless network.

From the Home screen on the product control panel, touch the Setup

2. Touch the Network button, and then touch the Wireless Setup Wizard button.

3. The product scans for available wireless networks and returns a list of network names (SSIDs).

Select the SSID for your wireless router from the list if it is available. If the SSID for your wireless router is not in the list, touch the Enter SSID button. When prompted for the type of network security, select the option that your wireless router uses. A keypad opens on the control panel display.

4. If your wireless router uses WPA security, type the passphrase on the keypad.

If your wireless router uses WEP security, type the key on the keypad.

5. Touch the OK button, and wait while the product establishes a connection with the wireless router.

Establishing the wireless connection can take a few minutes.

button.

Connect the product to a wireless network using WPS

1. From the product control panel, press (X451 Series) or touch (X551 Series) the Wireless button.

2. Press the Wireless menu button.

36 Chapter 3 Connect the product ENWW

3. Press the Wi-Fi Protected Setup button, and then press the Continue button.

4. Use one of these methods to complete the setup:

Pushbutton: Select the Push Button option and follow the instructions on the control panel.

●

Establishing the wireless connection can take a few minutes.

PIN: Select the Generate PIN option and follow the instructions on the control panel. The

●

product generates a unique PIN, which you must type into the wireless router's setup screen. Establishing the wireless connection can take a few minutes.

NOTE: If this method is not successful, try using the Wireless Setup Wizard on the product control

panel or try using the USB cable connection method.

Connect the product to a wireless network using a USB cable (Officejet Pro X451 only)

If your wireless router does not support WiFi-Protected Setup (WPS), use this method to set up the product on a wireless network. Using a USB cable to transfer settings makes setting up a wireless connection easier. After the setup is complete, you can disconnect the USB cable and use the wireless connection.

1. Insert the software CD into the computer CD tray.

2. Follow the on-screen instructions. When prompted, select the Wireless- Connect the printer

to your wireless network and internet. option. Connect the USB cable to the product

when prompted.

CAUTION: Do not connect the USB cable until the installation program prompts you.

3. When the installation is complete, print a configuration page to make sure that the product has an

SSID name.

4. When installation is complete, disconnect the USB cable.

Install the software for a wireless product currently on the network

If the product already has an IP address on a wireless network and you want to install product software on a computer, complete the following steps.

1. From the product control panel, print a configuration page to obtain the product IP address.

2. Install the software from the CD.

3. Follow the on-screen instructions.

4. When prompted, select the Wireless- Connect the printer to your wireless network

and internet. option, and then click the Next button.

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5. From the list of available printers, select the printer that has the correct IP address.

Connect the product to a wireless network (wireless models only)

Manually connect the product to a wireless network

During the first 120 minutes of product setup, or after resetting the product's network defaults (and without a network cable attached to the product), the product's wireless radio will broadcast a wireless setup network for the product.

The name of this network is “HP-Setup-xx-[product name]”.

NOTE: The “xx” in the network is name is the last two characters of the product's MAC address. The

product name will be either HP Officejet Pro X451 Series or HP Officejet Pro X551 Series.

1. From a wireless enabled product, connect to the setup network for the device.

2. Open a web browser while connected to this setup network, and open the HP Embedded Web

Server (HP EWS) using the following IP address:

192.168.223.1

●

3. Find the Wireless Setup Wizard in the product's EWS and follow the on screen instructions to

manually connect the product.

NOTE: The product uses Automatic DHCP by default.

38 Chapter 3 Connect the product ENWW

4 Use the product with Windows

Supported operating systems and printer drivers for Windows

●

Select the correct printer driver for Windows

●

Change print job settings for Windows

●

Remove the printer driver from Windows

●

Supported utilities for Windows

●

ENWW 39

Supported operating systems and printer drivers for Windows

The product supports the following Windows operating systems:

Recommended software installation

Windows XP (32-bit, Service Pack 2 or higher)

●

Windows Vista (32-bit and 64-bit)

●

Windows 7 (32-bit and 64-bit)

●

Windows 8 (32-bit and 64-bit)

●

Print drivers only

Windows 2003 Server (32-bit, Service Pack 3)

●

Windows 2008 Server

●

Windows 2008 Server R2

●

NOTE: Windows Server install support is available through

the Enterprise (command line) install method only.

The product supports the following Windows printer drivers:

HP PCL 6 (this is the default printer driver and is included on the CD)

●

HP Universal Print Driver for Windows Postscript

●

HP Universal Print Driver for PCL 5

●

HP Universal Print Driver for PCL 6

●

The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver.

NOTE: For downloads of, and more information about, the HP UPD Postscript, PCL 5, and PCL 6

drivers, see

www.hp.com/go/upd.

Select the correct printer driver for Windows

Printer drivers provide access to the product features and allow the computer to communicate with the product (using a printer language).

HP PCL 6 driver (This print driver is provided on the in-box CD and is also available from

support.)

http://www.hp.com/go/

40 Chapter 4 Use the product with Windows ENWW

Provided as the default driver. This driver is automatically installed unless you

●

select a different one.

Recommended for all Windows environments.

●

Provides the overall best speed, print quality, and product-feature support for

●

most users.

Developed to align with the Windows Graphic Device Interface (GDI) for the

●

best speed in Windows environments.

Might not be fully compatible with third-party and custom software programs

●

that are based on PCL 5.

HP UPD PS driver (This print driver is available for download from

www.hp.com/go/upd)

●

Recommended for printing with Adobe highly graphics-intensive software programs.

Provides support for printing from postscript emulation needs, or for postscript

●

flash font support.

software programs or with other

HP UPD PCL 5 (This print driver is available for download from

www.hp.com/go/upd)

HP UPD PCL 6 (This print driver is available for download from

www.hp.com/go/upd)

Recommended for general office printing in Windows environments.

●

Compatible with previous PCL versions and older HP Officejet products.

●

The best choice for printing from third-party or custom software programs.

●

The best choice when operating with mixed environments, which require the

●

product to be set to PCL 5 (UNIX, Linux, mainframe).

Designed for use in corporate Windows environments to provide a single

●

driver for use with multiple printer models.

Preferred when printing to multiple printer models from a mobile Windows

●

computer.

Recommended for printing in all Windows environments.

●

Provides the overall best speed, print quality, and printer feature support for

●

most users.

Developed to align with Windows Graphic Device Interface (GDI) for best

●

speed in Windows environments.

May not be fully compatible with third-party and custom solutions based on

●

PCL5.

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Select the correct printer driver for Windows

HP Universal Print Driver (UPD)

The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access to virtually any HP Officejet product, from any location, without downloading separate drivers. It is built on proven HP print driver technology and has been tested thoroughly and used with many software programs. It is a powerful solution that performs consistently over time.

The HP UPD communicates directly with each HP product, gathers configuration information, and then customizes the user interface to show the product’s unique, available features. It automatically enables features that are available for the product, such as two-sided printing, so you do not need to enable them manually.

For more information, go to

UPD installation modes

Traditional mode

Dynamic mode

www.hp.com/go/upd.

Use this mode if you are installing the driver for a single computer. See

●

www.hp.com/go/upd.

When installed in Traditional mode, UPD operates like a discrete printer

●

driver. It operates with a specific product.

If you use this mode, you must install UPD separately for each computer and

●

for each product.

To use this mode, download UPD from the Internet. See

●

upd.

Dynamic mode allows you to use a single driver installation, so you can

●

discover and print to HP products in any location.

Use this mode if you are installing UPD for a workgroup or to have convenient

●

access to a fleet of printers for individual users.

www.hp.com/go/

42 Chapter 4 Use the product with Windows ENWW

Change print job settings for Windows

Priority for print settings

Changes to print settings are prioritized depending on where the changes are made:

NOTE: The names of commands and dialog boxes might vary depending on your software program.

In managed environments, administrators may enforce printing policies and restrictions.

Page Setup dialog box: Click Page Setup or a similar command on the File menu of the

●

program you are working in to open this dialog box. Settings changed here override settings changed anywhere else.

Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the

●

program you are working in to open this dialog box. Settings changed in the Print dialog box have a lower priority and usually do not override changes made in the Page Setup dialog box.

Printer Properties dialog box (printer driver): Click Properties in the Print dialog box

●

to open the printer driver. Settings changed in the Printer Properties dialog box usually do not override settings anywhere else in the printing software, but will be applied if no conflicting command is sent with a print job. You can change most of the print settings here.

Default printer driver settings: The default printer driver settings determine the settings used

●

in all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog boxes.

Printer control panel settings: Settings changed at the printer control panel have a lower

●

priority than changes made anywhere else.

Change the settings for all print jobs until the software program is closed

1. On the File menu in the software program, click Print.

2. Select the driver, and then click Properties or Preferences.

The steps can vary; this procedure is most common.

Change the default settings for all print jobs

1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the

default Start menu view): Click Start, and then click Printers and Faxes.

Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click Start, click Settings, and then click Printers.

Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer.

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Windows 7: Click Start, and then click Devices and Printers.

2. Right-click the driver icon, and then select Printing Preferences.

Change print job settings for Windows

Change the product configuration settings

1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the

default Start menu view): Click Start, and then click Printers and Faxes.

Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click Start, click Settings, and then click Printers.

Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer.

Windows 7: Click Start, and then click Devices and Printers.

2. Right-click the driver icon, and then select Properties or Printer properties.

3. Click the Device Settings tab.

44 Chapter 4 Use the product with Windows ENWW

Remove the printer driver from Windows

Windows XP

1. Click Start, Control Panel, and then Add or Remove Programs.

2. Find and select the product from the list.

3. Click the Change/Remove button to remove the software.

Windows Vista

1. Click Start, Control Panel, and then Programs and Features.

2. Find and select the product from the list.

3. Select the Uninstall/Change option.

Windows 7

1. Click Start, Control Panel, and then under the Programs heading, click Uninstall a

program.

2. Find and select the product from the list.

3. Select the Uninstall option.

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Remove the printer driver from Windows

Supported utilities for Windows

HP Web Jetadmin

●

HP Embedded Web Server

●

HP ePrint

●

HP Wireless Direct

●

46 Chapter 4 Use the product with Windows ENWW

5 Use the product with Mac

Supported operating systems and printer drivers for Mac

●

Software for Mac computers

●

Priority for print settings for Mac

●

Change printer-driver settings for Mac

●

Remove the printer driver from Mac operating systems

●

Supported utilities for Mac

●

Solve problems with Mac

●

ENWW 47

Supported operating systems and printer drivers for Mac

The product supports the following Mac operating systems:

Mac OS X 10.6 and later

●

NOTE: See www.hp.com/support for the latest drivers for Mac.

NOTE: For Mac OS X 10.6 and later, Intel Core Processor Macs are supported.

The HP Officejet software installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Utility for use with Mac OS X computers. The HP printer PPD and PDE files, in combination with the built-in Apple PostScript printer drivers, provide full printing functionality and access to specific HP printer features.

48 Chapter 5 Use the product with Mac ENWW

Software for Mac computers

HP Utility for Mac

Use the HP Utility to set up product features that are not available in the printer driver.

You can use the HP Utility when the product uses a universal serial bus (USB) cable or is connected to a TCP/IP-based network.

Open the HP Utility

Use any of the following methods to open the HP Utility:

From the dock, click HP Utility.

●

From Applications, open the Hewlett-Packard folder, and then click HP Utility.

●

Click the Utility tab of the Options and Supplies panel from Print and Fax.

●

HP Utility features

Use the HP Utility software to perform the following tasks:

Obtain information about supplies status.

●

Obtain information about the product, such as the firmware version and the serial number.

●

Print a configuration page.

●

For products connected to an IP-based network, obtain network information and open the

●

HP Embedded Web Server.

Configure the paper type and size for the tray.

●

Transfer files and fonts from the computer to the product.

●

Update the product firmware.

●

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Software for Mac computers

Priority for print settings for Mac

Changes to print settings are prioritized depending on where the changes are made:

NOTE: The names of commands and dialog boxes might vary depending on your software program.

Page Setup dialog box: Click Page Setup or a similar command on the File menu of the

●

program you are working in to open this dialog box. Settings changed here might override settings changed anywhere else.

Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the

●

program you are working in to open this dialog box. Settings changed in the Print dialog box have a lower priority and do not override changes made in the Page Setup dialog box.

Default printer driver settings: The default printer driver settings determine the settings used

●

in all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog boxes.

Printer control panel settings: Settings changed at the printer control panel have a lower

●

priority than changes made anywhere else.

50 Chapter 5 Use the product with Mac ENWW

Change printer-driver settings for Mac

Change the settings for all print jobs until the software program is closed

1. On the File menu, click the Print button.

2. Change the settings that you want on the various menus.

Change the default settings for all print jobs

1. On the File menu, click the Print button.

2. Change the settings that you want on the various menus.

3. On the Presets menu, click the Save As... option and type a name for the preset.

These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option every time you open a program and print.

Change the product configuration settings

From the Apple menu icon.

2. Select the product in the left side of the window.

3. Click the Options & Supplies button.

4. Click the Driver tab.

5. Configure the installed options.

, click the System Preferences menu, and then click the Print & Scan

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Change printer-driver settings for Mac

Remove the printer driver from Mac operating systems

You must have administrator rights to remove the software.

1. Open System Preferences.

2. Select Print & Scan.

3. Highlight the product.

4. Click the minus (-) symbol to delete the print queue.

52 Chapter 5 Use the product with Mac ENWW

Supported utilities for Mac

HP Embedded Web Server

The product is equipped with the HP Embedded Web server, which provides access to information about product and network activities. Access the HP Embedded Web Server from the HP Utility. Open the Printer Settings menu, and then select the Additional Settings option.

You can also access the HP Embedded Web Server from the Safari Web browser:

1. Select the page icon in the left side of the Safari toolbar.

2. Click the Bonjour logo.

3. In the list of printers, double-click this product. The HP Embedded Web Server opens.

To access the HP Embedded Web Server from any web browser, type the product's IP address in the browser's address field.

The HP Embedded Web Server can also be accessed through the System Preferences menu. Click

System Preferences, click Print and Scan, select your product name, click Options and Supplies, click General, and then click Show Printer Webpage.

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Supported utilities for Mac

Solve problems with Mac

For information about solving problems with a Mac, see Solve product software problems with Mac

on page 179.

54 Chapter 5 Use the product with Mac ENWW

6 Paper and print media

Understand paper use

●

Change the printer driver to match the paper type and size in Windows

●

Supported paper sizes

●

Supported paper types and tray capacity

●

Load paper trays

●

Configure trays

●

ENWW 55

Understand paper use

HP Officejet inks for business are specifically developed for use with HP printheads. Unique ink formulations help extend the life of the printheads and enhance reliability. When used with ColorLok® paper, these inks provide laser-like color output that dries quickly and is ready for distribution.

This product supports a variety of paper and other print media. Paper or print media that does not meet the following guidelines might cause poor print quality, increased jams, and premature wear on the product.

It is possible for paper to meet all of these guidelines and still not produce satisfactory results. This might be the result of improper handling, unacceptable temperature and/or humidity levels, or other variables over which Hewlett-Packard has no control.

CAUTION: Using paper or print media that does not meet Hewlett-Packard's specifications might

cause problems for the product, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service agreements.

For best results, use only HP-brand paper and print media designed for inkjet printers or multiuse.

●

Use paper or print media made for inkjet printers.

●

Hewlett-Packard Company cannot recommend the use of other brands of media because HP

●

cannot control their quality.

NOTE: Based on HP internal testing using a range of plain papers, HP highly recommends using

papers with the ColorLok® logo for this product. For details, go to www.hp.com/go/printpermanence.

Use the following guidelines to obtain satisfactory results when using special paper or print media. Set the paper type and size in the printer driver to obtain the best results.

Media type Do Do not

Envelopes

Labels

Store envelopes flat.

●

Use envelopes where the seam

●

extends all the way to the corner of the envelope.

Use only labels that have no

●

exposed backing between them.

Use labels that lie flat.

●

Use only full sheets of labels.

●

Do not use envelopes that are

●

wrinkled, nicked, stuck together, or otherwise damaged.

Do not use envelopes that have

●

clasps, snaps, windows, or coated linings.

Do not use labels that have

●

wrinkles or bubbles, or are damaged.

Do not print partial sheets of labels.

●

56 Chapter 6 Paper and print media ENWW

Media type Do Do not

Letterhead or preprinted forms

Heavy paper

Glossy or coated paper

Use only letterhead or forms

●

approved for use in inkjet printers.

Use only heavy paper that is

●

approved for use in inkjet printers and meets the weight specifications for this product.

Use only glossy or coated paper

●

that is approved for use in inkjet printers.

Do not use raised or metallic

●

letterhead.

Do not use paper that is heavier

●

than the recommended media specification for this product unless it is HP paper that has been approved for use in this product.

Do not use glossy or coated paper

●

designed for use in laser products.

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Understand paper use

Change the printer driver to match the paper type and size in Windows

1. On the File menu in the software program, click Print.

2. Select the product, and then click the Properties or Preferences button.

3. Click the Paper/Quality tab.

4. Select a size from the Paper size drop-down list.

5. Select a paper type from the Paper type drop-down list.

6. Click the OK button.

58 Chapter 6 Paper and print media ENWW

Supported paper sizes

NOTE: To obtain best print results, select the appropriate paper size and type in your print driver

before printing.

Table 6-1 Supported paper and print media sizes

Size Dimensions Tray 1 Tray 2 Tray 3 Automatic duplex

printing

Letter 216 x 279 mm (8.5 x 11 inches)

Oficio 8.5 x13(8.5 x 13 inches)

Oficio 216x340 mm

Legal 216 x 356 mm (8.5 x 14 inches)

A4 210 x 297 mm (8.3 x 11.7

Executive 184 x 267 mm (7.25 x 10.5

Statement 140 by 216 mm (5.5 x 8.5

A5 148 x 210 mm (5.8 x 8.3 inches)

A6 105 x 148.5 mm (4.13 x 5.83

B5 (JIS) 182 x 257 mm (7.17 x 10.12

B6 (JIS) 128x182mm (5 x 7 inches)

16k 184 x 260 mm (7.24 x 10.23

216 x 340 mm

inches)

195 x 270 mm (7.68 x 10.62 inches)

197 x 273 mm (7.75 x 10.75 inches)

Custom Minimum: (3 x 5 inches)

Maximum: (8.5 to 14 inches)

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Width: (3 to 8.5 inches)

Length: (5 to 14 inches)

Width: (4 to 8.5 inches)

Length: (8.27 to

11.7 inches)

Width: (4 to 8.5 inches)

Length: (8.27 to 14 inches)

Supported paper sizes

Table 6-2 Supported envelopes

Size Dimensions Tray 1 Tray 2 Tray 3 Automatic duplex

printing

Envelope #10

Envelope DL 110 x 220 mm (4.33 x 8.66

Envelope C5 162 x 229 mm (6.4 x 9 inches)

Envelope B5 176 x 250 mm (6.7 x 9.8 inches)

Envelope C6 114 x 162 mm (4.5 x 6.4 inches)

Envelope Monarch

Japanese Envelope Chou #3

Japanese Envelope Chou #4

105 x 241 mm (4.13 x 9.49 inches)

inches)

98 x 191 mm (3.9 x 7.5 inches)

120 x 235 mm (4.7 x 9.3 inches)

90 x 205 mm (3.5 x 8.1 inches)

Table 6-3 Supported cards

Size Dimensions Tray 1 Tray 2 Tray 3 Automatic duplex

printing

3x5 (76.2 x 127 mm) (3 x 5 inches)

4x6 (102 x 152 mm) (4 x 6 inches)

5x8 (127 x 203 mm) (5 x 8 inches)

A6 (105 x 148.5 mm) (4.13 x 5.83

inches)

Japanese Postcard

Double Japan Postcard Rotated

(100 x 148 mm) (3.9 x 5.8 inches)

(148 x 200 mm) (5.8 x 7.9 inches)

Table 6-4 Supported photo media

Size Dimensions Tray 1 Tray 2 Tray 3 Automatic duplex

printing

4x6 (102 x 152 mm) (4 x 6 inches)

60 Chapter 6 Paper and print media ENWW

Table 6-4 Supported photo media (continued)

Size Dimensions Tray 1 Tray 2 Tray 3 Automatic duplex

printing

10x15cm (100 x 150 mm) (3.9 x 5.9

inches)

L (89 x 127 mm) (3.5 x 5 inches)

5x7 Photo Media (5 x 7 in no-tabs)

Photo Media (Letter &A4)

Japanese Postcard

Custom Minimum: (3 to 5 inches)

(127 x 178 mm) (5 x 7 inches)

(100 x 148 mm) (3.9 x 5.8 inches)

Maximum: (8.5 to 14 inches)

Width: (3 to 8.5 inches)

Length: (5 to 14 inches)

Width: (4 to 8.5 inches)

Length: (8.27 to

11.7 inches)

Width: (4 to 8.5 inches)

Length: (8.27 to 14 inches)

Table 6-5 Other supported media

Size Dimensions Tray 1 Tray 2 Tray 3 Automatic duplex printing

Labels (Letter and A4)

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Supported paper sizes

Supported paper types and tray capacity

Table 6-6 Tray 1 (multi-purpose) on left side of the product

Paper type Weight

Every day:

Unspecified and Plain

●

HP EcoSMART Lite

●

Light 60-74g

●

Intermediate 85-95g

●

Mid-Weight 96-110g

●

Heavy 111-130g

●

HP Premium Presentation

●

60 to 175 g/m

Matte 120g

Extra Heavy 131-175g

●

HP Brochure Matte 180g

●

HP Brochure Glossy 180g

●

Cardstock 176-220g

●

HP Cover Matte 200g

●

Up to 220 g/m

(16 to 47 lb)

(58 lb)

Capacity

Paper orientation

Up to 50 sheets Side to be printed on face-down,

with the top edge at the front of the tray.

Up to 25 sheets Side to be printed on face-up,

with the top edge at the back of the tray.

HP Advanced Photo Papers

●

Envelope

●

Heavy Envelope

●

Labels

●

Capacity can vary depending on paper weight and thickness, and environmental conditions.

Up to 7 envelopes or labels Side to be printed on face-up,

with the top edge toward the product.

62 Chapter 6 Paper and print media ENWW

Table 6-7 Tray 2 (main tray) and Tray 3 (accessory tray)

Paper type Weight

Unspecified and Plain

●

HP EcoSMART Lite

●

Light 60-74g

●

Intermediate 85-95g

●

Mid-Weight 96-110g

●

Heavy 111-130g

●

HP Premium Presentation

●

60 to 175 g/m

Matte 120g

Extra Heavy 131-175g

●

HP Brochure Matte 180g

●

HP Brochure Glossy 180g

●

Cardstock 176-220g

●

HP Cover Matte 200g

●

HP Advanced Photo Papers

●

Up to 220 g/m

(16 to 47 lb)

(58 lb)

Capacity

Paper orientation

Up to 500 sheets Side to be printed on face-up,

with the top edge at the front of the tray.

Up to 100 sheets Side to be printed on face-up,

with the top edge at the back of the tray.

Envelope

●

Heavy Envelope

●

Labels

●

Up to 30 envelopes or labels

NOTE: Tray 3 does not

support envelope printing.

Capacity can vary depending on paper weight and thickness, and environmental conditions.

Side to be printed on face-up, with the top edge toward the product.

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Supported paper types and tray capacity

Load paper trays

Load Tray 1 (multi-purpose tray on left side of the product)

1. Open Tray 1.

2. Pull out the extension tray.

3. Extend the paper guides fullyand then load the

paper stack into Tray 1. Adjust the paper guides to the size of the paper.

NOTE: Place the paper into Tray 1 with the

side to be printed on face-down and top of page toward the front of the tray.

64 Chapter 6 Paper and print media ENWW

Load Tray 2 or optional Tray 3

1. Pull the tray out of the product.

2. Slide open the paper length and width guides.

3. Place the paper in the tray and make sure that

it is flat at all four corners. Slide the side paper width guides so that they align with the papersize marking in the bottom of the tray. Slide the front paper length guide so that it pushes the stack of paper against the back of the tray.

NOTE: Place the paper into the tray with the

side to be printed on face-up.

ENWW

Load paper trays

4. Push down on the paper to make sure that the

paper stack is below the paper limit tabs on the side of the tray.

5. Slide the tray into the product.

66 Chapter 6 Paper and print media ENWW

Configure trays

By default, the product pulls paper from Tray 2. If Tray 2 is empty, the product pulls paper from Tray 1, or Tray 3 if it is installed. Configuring a tray on this product changes the speed settings to obtain the best print quality for the type of paper that you are using. If you are using special paper for all or most print jobs on the product, change this default tray setting on the product.

The following table lists possible ways you can use the tray settings to meet your printing needs.

Paper use Configure the product Print

Load Tray 1 and one other tray with the same paper, and have the product pick paper from one tray if the other one is empty.

Occasionally use special paper, such as heavy paper or letterhead, from a tray that usually contains plain paper.

Frequently use special paper, such as heavy paper or letterhead, from one tray.

Configure trays

1. Make sure the product is turned on.

Load paper in Tray 1. No configuration is needed, if the default settings for type and size have not been changed.

Load special paper in Tray 1. From the software program print dialog,

Load special paper in Tray 1, and configure the tray for the paper type.

From the software program, print the job.

choose the paper type that matches the special paper loaded in the tray before sending the print job. Select Tray 1 as the Paper Source from the Paper/

Quality tab (Windows) or Paper Feed menu (Mac).

From the software program print dialog, choose the paper type that matches the special paper loaded in the tray before sending the print job. Select Tray 1 as the Paper Source from the Paper/

Quality tab (Windows) or Paper Feed menu (Mac).

ENWW

2. Perform one of the following tasks:

●

Control panel: Press (X451 Series) or touch (X551 Series) the Setup touch Paper Handling, and then press or touch Paper Selection. Select the tray that you want

to configure.

Embedded Web server: Click the Settings tab, and then click Paper Settings in the

●

left panel. Select a Default Media Size and a Default Media Type for each tray.

3. Press OK or click Apply.

button, press or

Configure trays

68 Chapter 6 Paper and print media ENWW

7Ink cartridges

The information contained herein is subject to change without notice. For the latest User Guide information go to

Ink cartridge information

●

Supplies views

●

Manage ink cartridges

●

Replacement instructions

●

Solve issues with supplies

●

Ink cartridge information

www.hp.com/support/ojpx451 or www.hp.com/support/ojpx551.

Color Cartridge number Part number

Standard-capacity replacement black ink cartridge

High-capacity replacement black ink cartridge

Standard-capacity replacement cyan ink cartridge

High-capacity replacement cyan ink cartridge

Standard-capacity replacement yellow ink cartridge

High-capacity replacement yellow ink cartridge

Standard-capacity replacement magenta ink cartridge

High-capacity replacement magenta ink cartridge

HP 970 CN621A

HP 970XL CN625A

HP 971 CN622A

HP 971XL CN626A

HP 971 CN624A

HP 971XL CN628A

HP 971 CN623A

HP 971XL CN627A

Accessibility: The ink cartridge can be installed and removed by using one hand.

ENWW

Ink cartridge information

Environmental features: Recycle ink cartridges by using the HP Planet Partners return and recycling program.

For more information about supplies, go to

www.hp.com/go/learnaboutsupplies.

70 Chapter 7 Ink cartridges ENWW

Supplies views

Ink cartridge view

1 Metal connector and ink nozzle. Do not touch. Fingerprints may cause supply error messages. Dust may also cause

supply error messages; do not leave ink cartridges outside the product for prolonged periods of time.

ENWW

Supplies views

Manage ink cartridges

Correctly using, storing, and monitoring the ink cartridge can help ensure high-quality print output.

Change settings for ink cartridges

Print when an ink cartridge is at estimated end of life

Supply-related notifications are communicated on the product control panel.

A <Supply> Low message—where <Supply> is the cartridge—appears when an ink cartridge

●

is nearing the estimated end of its useful life and a replacement cartridge should be obtained for use when needed.

A <Supply> Very Low message appears when the ink cartridge is near its estimated end of

●

useful life.

<Supply> Out of Ink message appears when the ink cartridge is empty.

●

Modify the Low Ink Warning Level settings from the control panel

You can enable or disable the default settings at any time, and you do not have to re-enable them when you install a new ink cartridge.

1. From the Home screen on the control panel, press (X451 Series) or touch (X551 Series) the Setup

button.

2. Press or touch the Device Setup menu.

3. Press or touch the Ink Low Warning Level menu item.

4. Select from the following options for each supply:

Select Automatic to keep the default low ink warning.

●

Select a fill percentage to choose what ink level prompts a low ink level warning

●

Print with General Office mode

General Office print mode uses less ink, which might extend the life of the cartridge.

1. On the File menu in the software program, click Print.

2. Select the product, and then click the Properties or Preferences button.

3. Click the Paper/Quality tab.

4. Select General Office from the Print Quality drop-down box.

72 Chapter 7 Ink cartridges ENWW

Store and recycle supplies

Recycle supplies

Go to hp.com/recycle for full information on recycling, and to order postage-paid labels, envelopes, and boxes for recycling.

Ink cartridge storage

Do not remove the ink cartridge from its package until you are ready to use it.

HP policy on non-HP ink cartridges

Hewlett-Packard Company cannot recommend the use of non-HP ink cartridges, either new or remanufactured.

NOTE: Any damage caused by a non-HP print cartridge is not covered under the HP warranty and

service agreements.

HP anticounterfeit website

Go to www.hp.com/go/anticounterfeit when you install an HP print cartridge and the control-panel message says the cartridge is used or counterfeit. HP will help to take steps to resolve the problem.

Your ink cartridge might not be a genuine HP ink cartridge if you notice the following:

The supplies status page indicates that a used or counterfeit supply is installed.

●

You are experiencing a high number of problems with the ink cartridge.

●

The cartridge does not look like it usually does (for example, the packaging differs from

●

HP packaging).

ENWW

Manage ink cartridges

Replacement instructions

Replace the ink cartridges

The product uses four colors and has a different ink cartridge for each color: yellow (Y), cyan (C), magenta (M), and black (K).

1. Open the ink cartridge door.

2. Push the old ink cartridge inward to unlock it.

74 Chapter 7 Ink cartridges ENWW

3. Grasp the edge of the old ink cartridge and

then pull the cartridge straight out to remove it.

4. Remove the new ink cartridge from the

packaging.

5. Do not touch the metal connector of the ink

cartridge. Fingerprints on the connector can cause print-quality problems.

ENWW

Replacement instructions

6. Insert the new ink cartridge into the product.

7. Close the ink cartridge door.

8. Place the old ink cartridge in the box and refer

to HP's recycling instructions at

http://wwww.hp.com/recycle.

76 Chapter 7 Ink cartridges ENWW

Solve issues with supplies

Check the ink cartridges

If you are experiencing print quality problems, see Improve print quality on page 157.

NOTE: If you are using a General Office print setting, the printing might appear light.

If you determine that you need to replace an ink cartridge, look on the cartridge or print the Supplies Status Page to find the part number for the correct genuine HP ink cartridge.

Refilled or remanufactured ink cartridges

Hewlett-Packard Company cannot recommend the use of non-HP supplies, either new or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality. If you are using a refilled or remanufactured ink cartridge and are not satisfied with the print quality, replace the cartridge with a genuine HP cartridge.

NOTE: If you replace a non-HP ink cartridge with a genuine HP ink cartridge, the printhead may still

contain non-HP ink until the printhead is depleted of that ink and is supplied with ink from the newly installed, genuine HP ink cartridge.

Interpret the Print Quality Report

On the product control panel, press (X451 Series) or touch (X551 Series) the Setup

2. Press or touch the Print Reports menu item.

3. Press or touch the Print Quality Report item to print it.

4. Follow the instructions on the page that prints.

This page contains four bands of color, which are divided into the groups as indicated in the following illustration. By examining each group, you can isolate the problem to a particular ink color.

button.

ENWW

Solve issues with supplies

Section Ink cartridge

1Black

2Cyan

3Magenta

4Yellow

If dots or streaks appear in one or more groups, clean the printhead. If this does not solve the

●

problem, contact HP.

If streaks appear in multiple color bands, see if the problem still persists by performing an

●

additional print head cleaning, and then contact HP. A component other than the ink cartridge is probably causing the problem.

78 Chapter 7 Ink cartridges ENWW

ENWW

Solve issues with supplies

Counterfeit or used <color> cartridge installed

Description

The original HP ink in this cartridge has been depleted.

Recommended action

Click OK to continue printing or replace with genuine HP cartridge.

Genuine HP supply installed

Description

A genuine HP supply was installed.

Recommended action

No action necessary.

Incompatible <color>

Description

You have installed an ink cartridge that is intended for use in a different HP product model. The product will NOT function with this print cartridge installed.

Recommended action

Install the correct ink cartridge for this product.

Install [color] cartridge

Description

This message can appear during the initial set up of the product and may also appear after the initial set up of the product has been completed.

If this message appears during initial setup, it means one of the color cartridges is not installed with the door closed. The product will not print if a cartridge is missing.

If this message appears after the initial set up of the product, it means that the cartridge is missing or is installed but damaged.

Recommended action

Install or replace the indicated color cartridge.

Out of Ink <Color>

Description

The ink cartridge is at the end of its useful life, and the product will no longer print.

80 Chapter 7 Ink cartridges ENWW

Recommended action

Replace the ink cartridge.

Used [color] installed, to accept press OK

Description

A used, but still genuine, HP color ink cartridge has been installed or moved.

Recommended action

You have a used, but still genuine, HP cartridge installed. No action required.

ENWW

Solve issues with supplies

82 Chapter 7 Ink cartridges ENWW

8Print

Print tasks (Windows)

●

Print tasks (Mac)

●

Additional print tasks (Windows)

●

Additional print tasks (Mac OS X)

●

Use HP ePrint

●

Use the HP ePrint Mobile Driver

●

AirPrint

●

Connect the printer with HP Wireless Direct

●

Plug and Print USB Drive printing

●

ENWW 83

Print tasks (Windows)

The methods to open the print dialog from software programs can vary. The procedures that follow include a typical method. Some software programs do not have a File menu. See the documentation for your software program to learn how to open the print dialog.

Open the printer driver with Windows

1. On the File menu in the software program,

click Print.

2. Select the product, and then click the

Properties or Preferences button.

Get help for any printing option with Windows

1. Click the Help button to open the online Help.

84 Chapter 8 Print ENWW

Change the number of print copies with Windows

1. On the File menu in the software program, click Print.

2. Select the product, and then select the number of copies.

Save custom print settings for reuse with Windows

Use a printing shortcut with Windows

1. On the File menu in the software program,

click Print.

2. Select the product, and then click the

Properties or Preferences button.

ENWW

Print tasks (Windows)

3. Click the Printing Shortcuts tab.

4. Select one of the shortcuts, and then click the

OK button.

NOTE: When you select a shortcut, the

corresponding settings change on the other tabs in the printer driver.

Create printing shortcuts

1. On the File menu in the software program,

click Print.

86 Chapter 8 Print ENWW

HP CN463A, CV037A User manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Product basics

Product overview

HP Officejet Pro X451 Series models

HP Officejet Pro X551 Series models

Environmental features

Accessibility features

Product views

Front view (X451 Series)

Front view (X551 Series)

Back view

Interface ports

Serial number and model number location

Control panel layout (X451 Series)

Buttons on the Home screen (X451 Series)

Control panel help system

Control panel layout (X551 Series)

Buttons on the Home screen (X551 Series)

Control panel help system

2 Control panel menus

Status menu

Apps

Plug and Print (Officejet Pro X551 models only)

Setup Menu

Network menu

HP Web Services menu (Officejet Pro X451 models only)

Device Setup menu

Tools menu

Print Reports menu

3 Connect the product

Connect the product using a USB cable

CD installation

Connect the product to a network

Supported network protocols

Install the product on a wired network

Obtain the IP address

Install the software

Configure IP network settings

View or change network settings

Set or change the product password

Manually configure IPv4 TCP/IP parameters from the control panel

Link speed and duplex settings

HP ePrint

Connect the product to a wireless network (wireless models only)

Connect the product to a wireless network using the Wireless Setup Wizard (Officejet Pro X551)

Connect the product to a wireless network using WPS

Connect the product to a wireless network using a USB cable (Officejet Pro X451 only)

Install the software for a wireless product currently on the network

Manually connect the product to a wireless network

4 Use the product with Windows

Supported operating systems and printer drivers for Windows

Select the correct printer driver for Windows

HP Universal Print Driver (UPD)

UPD installation modes

Change print job settings for Windows

Priority for print settings

Change the settings for all print jobs until the software program is closed

Change the default settings for all print jobs

Change the product configuration settings

Remove the printer driver from Windows

Supported utilities for Windows

5 Use the product with Mac

Supported operating systems and printer drivers for Mac

Software for Mac computers

HP Utility for Mac

Open the HP Utility

HP Utility features

Priority for print settings for Mac

Change printer-driver settings for Mac

Change the settings for all print jobs until the software program is closed

Change the default settings for all print jobs

Change the product configuration settings

Remove the printer driver from Mac operating systems

Supported utilities for Mac

HP Embedded Web Server

Solve problems with Mac

6 Paper and print media