HP CM4730 User Manual
HP Color LaserJet CM4730 MFP
Embedded Web Server User Guide
HP Embedded Web Server
User Guide
Copyright and Warranty
Trademarks and credits
© 2007 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Adobe® and PostScript® are trademarks of
Adobe Systems Incorporated.
Microsoft® and Windows® are U.S.
registered trademarks of Microsoft Corp.
Edition 1, 5/2007
Table of contents
1 Overview
What is an embedded Web server? .................................................................................................... 1
Features .............................................................................................................................. 1
HP Web Jetadmin and the HP Embedded Web Server ...................................................... 2
System requirements ........................................................................................................................... 2
Opening the HP Embedded Web Server ............................................................................................. 2
Login and logoff .................................................................................................................................... 4
To log in as an administrator ............................................................................................... 4
To log off as an administrator ............................................................................................. 4
Navigating through the HP Embedded Web Server ............................................................................. 5
2 Viewing product status from the HP EWS Information screens
Device Status ...................................................................................................................................... 8
Configuration Page ............................................................................................................................. 10
Supplies Status .................................................................................................................................. 13
Event Log ........................................................................................................................................... 15
Usage Page ........................................................................................................................................ 16
Diagnostics Page ............................................................................................................................... 18
Device Information ............................................................................................................................. 20
Control Panel Snapshot ..................................................................................................................... 21
Color Usage Job Log .......................................................................................................................... 22
Print .................................................................................................................................................... 23
Printing a file or updating firmware from the Print screen .................................................. 24
3 Configuring the product from the Settings screens
Configure Device ................................................................................................................................ 25
Using the menus on the Configure Device screen ............................................................ 26
Tray Sizes/Types ................................................................................................................................ 27
E-mail Server ...................................................................................................................................... 28
Configuring outgoing e-mail ............................................................................................... 29
Configuring the return e-mail address ............................................................................... 29
Alerts .................................................................................................................................................. 30
Using the Alerts screen with a product ............................................................................. 32
AutoSend ............................................................................................................................................ 36
To turn on the AutoSend feature ....................................................................................... 37
Security .............................................................................................................................................. 38
Authentication Manager ..................................................................................................................... 40
LDAP Authentication .......................................................................................................................... 42
Kerberos Authentication ..................................................................................................................... 45
ENWW iii
Kerberos Authentication Tasks .......................................................................................... 47
Initializing Kerberos authentication ................................................................... 48
Configure the Authentication Manager for Kerberos Authentication ................. 49
Configure Address Settings for Kerberos Authentication .................................. 49
Use the MFP control panel for Kerberos Authentication ................................... 50
Device PIN Authentication .................................................................................................................. 51
User PIN Authentication ..................................................................................................................... 52
Add New Users .................................................................................................................. 53
Edit or delete existing users ............................................................................................... 54
Edit Other Links .................................................................................................................................. 55
Adding a link ...................................................................................................................... 56
Removing a link ................................................................................................................. 56
Device Information ............................................................................................................................. 57
Language ........................................................................................................................................... 58
Date & Time ....................................................................................................................................... 60
Date/Time Format .............................................................................................................. 61
Clock Drift Correction ......................................................................................................... 61
Wake Time ......................................................................................................................................... 63
Restrict Color ...................................................................................................................................... 64
Using the Restrict Color screen with a product .................................................................. 65
4 Setting the digital sending options
General Settings ................................................................................................................................. 68
Send to Folder .................................................................................................................................... 70
Adding a predefined folder ................................................................................................. 71
Editing or viewing a predefined folder ................................................................................ 71
Removing a predefined folder ............................................................................................ 72
Removing all folders .......................................................................................................... 72
Testing a predefined folder ................................................................................................ 72
E-mail Settings ................................................................................................................................... 73
Advanced E-mail Settings .................................................................................................. 75
E-mail Address Book .......................................................................................................................... 76
E-mail Address Book tasks ................................................................................................ 76
Fax Settings ....................................................................................................................................... 78
Advanced Fax Settings ..................................................................................................... 80
Fax Address Book .............................................................................................................................. 83
Fax Address Book tasks .................................................................................................... 83
Import/Export ...................................................................................................................................... 85
Import an address book ..................................................................................................... 85
Required data and record limits ........................................................................ 87
Creating an import file using Microsoft Outlook ................................................ 87
Export an address book ..................................................................................................... 88
Clear address books .......................................................................................................... 88
Addressing Settings ........................................................................................................................... 89
Advanced Addressing Settings .......................................................................................... 92
Log ..................................................................................................................................................... 93
Preferences ........................................................................................................................................ 95
Using the HP DSS software ............................................................................................................... 97
5 Managing network operation from the Networking screens
iv ENWW
Overview ............................................................................................................................................ 98
6 Using the Other Links as a resource
hp instant support ............................................................................................................................ 101
How hp instant support works .......................................................................................... 101
Information you can get from hp instant support ............................................................. 101
Shop for Supplies ............................................................................................................................. 101
Product Support .............................................................................................................................. 102
My Service Provider and My Service Contract ................................................................................. 102
Index ................................................................................................................................................................. 103
ENWW v
List of tables
Table 1-1 HP Embedded Web Server ................................................................................................................ 5
Table 2-1 Device Status ..................................................................................................................................... 8
Table 2-2 Configuration Page .......................................................................................................................... 11
Table 2-3 Supplies Status ................................................................................................................................ 14
Table 2-4 Event Log ......................................................................................................................................... 15
Table 2-5 Usage Page ..................................................................................................................................... 17
Table 2-6 Diagnostics Page ............................................................................................................................. 18
Table 2-7 Color Usage Job Log ....................................................................................................................... 22
Table 2-8 Print page ......................................................................................................................................... 23
Table 3-1 Configure Device .............................................................................................................................. 26
Table 3-2 Tray Sizes/Types ............................................................................................................................. 27
Table 3-3 E-mail Server ................................................................................................................................... 28
Table 3-4 Alerts ................................................................................................................................................ 31
Table 3-5 AutoSend ......................................................................................................................................... 37
Table 3-6 Security ............................................................................................................................................ 38
Table 3-7 Authentication Manager ................................................................................................................... 40
Table 3-8 LDAP Authentication ........................................................................................................................ 42
Table 3-9 Kerberos Authentication ................................................................................................................... 46
Table 3-10 Edit Other Links .............................................................................................................................. 55
Table 3-11 Language ....................................................................................................................................... 58
Table 3-12 Date & Time ................................................................................................................................... 60
Table 3-13 Wake Time ..................................................................................................................................... 63
Table 3-14 Restrict Color ................................................................................................................................. 65
Table 3-15 Restrict Color – COLOR IF ALLOWED .......................................................................................... 66
Table 4-1 General Settings .............................................................................................................................. 68
Table 4-2 Send to Folder settings .................................................................................................................... 70
Table 4-3 E-mail Settings ................................................................................................................................. 73
Table 4-4 Advanced E-mail Settings ................................................................................................................ 75
Table 4-5 Send to Fax ...................................................................................................................................... 78
Table 4-6 Advanced Fax Settings .................................................................................................................... 80
Table 4-7 Addressing Settings ......................................................................................................................... 89
Table 4-8 Advanced Addressing Settings ........................................................................................................ 92
Table 4-9 Log ................................................................................................................................................... 93
Table 4-10 Preferences Settings ...................................................................................................................... 96
Table 5-1 Network Settings .............................................................................................................................. 98
vi ENWW
List of figures
Figure 1-1 Enter Network Password dialog box ................................................................................................. 4
Figure 1-2 Sample HP EWS screen ................................................................................................................... 5
Figure 2-1 Device Status screen ........................................................................................................................ 8
Figure 2-2 Configuration Page screen – 1 of 2 ................................................................................................ 10
Figure 2-3 Configuration Page screen – 2 of 2 ................................................................................................ 11
Figure 2-4 Supplies Status screen ................................................................................................................... 13
Figure 2-5 Event Log screen ............................................................................................................................ 15
Figure 2-6 Usage Page screen – 1 of 2 ........................................................................................................... 16
Figure 2-7 Usage Pagescreen – 2 of 2 ............................................................................................................ 17
Figure 2-8 Diagnostics Page screen ................................................................................................................ 18
Figure 2-9 Device Information screen .............................................................................................................. 20
Figure 2-10 Control Panel Snapshot screen .................................................................................................... 21
Figure 2-11 Color Usage Job Log screen ........................................................................................................ 22
Figure 2-12 Print screen ................................................................................................................................... 23
Figure 3-1 Configure Device screen ................................................................................................................. 25
Figure 3-2 Tray Sizes/Types screen ................................................................................................................ 27
Figure 3-3 E-mail Server screen ...................................................................................................................... 28
Figure 3-4 Alerts screen ................................................................................................................................... 30
Figure 3-5 Alerts - setup screen ....................................................................................................................... 33
Figure 3-6 Alerts - test screen .......................................................................................................................... 35
Figure 3-7 AutoSend screen ............................................................................................................................ 36
Figure 3-8 Security screen ............................................................................................................................... 38
Figure 3-9 Authentication Manager screen ...................................................................................................... 40
Figure 3-10 LDAP Authentication screen ......................................................................................................... 42
Figure 3-11 Kerberos Authentication screen .................................................................................................... 45
Figure 3-12 Device PIN Authentication screen ................................................................................................ 51
Figure 3-13 User PIN Authentication screen .................................................................................................... 53
Figure 3-14 Edit Other Links screen ................................................................................................................. 55
Figure 3-15 Device Information screen ............................................................................................................ 57
Figure 3-16 Language screen .......................................................................................................................... 58
Figure 3-17 Date & Time screen ...................................................................................................................... 60
Figure 3-18 Date/Time Format screen ............................................................................................................. 61
Figure 3-19 Date & Time - clock drift correction screen ................................................................................... 62
Figure 3-20 Wake Time screen ........................................................................................................................ 63
Figure 3-21 Restrict Color screen .................................................................................................................... 64
Figure 3-22 Restrict Color screen - COLOR IF ALLOWED option ................................................................... 66
Figure 4-1 General Settings screen ................................................................................................................. 68
Figure 4-2 Send to Folder screen ..................................................................................................................... 70
Figure 4-3 E-mail Settings screen .................................................................................................................... 73
Figure 4-4 Advanced E-mail Settings screen ................................................................................................... 75
ENWW vii
Figure 4-5 E-mail Address Book screen ........................................................................................................... 76
Figure 4-6 Fax Settings screen ........................................................................................................................ 78
Figure 4-7 Advanced Fax Settings screen ....................................................................................................... 80
Figure 4-8 Establish PIN Number screen ......................................................................................................... 81
Figure 4-9 Modem Diagnostics screen ............................................................................................................. 82
Figure 4-10 Fax Address Book screen ............................................................................................................. 83
Figure 4-11 Import/Export screen ..................................................................................................................... 85
Figure 4-12 Addressing Settings screen .......................................................................................................... 89
Figure 4-13 Advanced Addressing Settings screen ......................................................................................... 92
Figure 4-14 Log screen .................................................................................................................................... 93
Figure 4-15 Details screen ............................................................................................................................... 94
Figure 4-16 Troubleshoot screen ..................................................................................................................... 95
Figure 4-17 Preferences Settings screen ......................................................................................................... 95
Figure 5-1 Network Settings screen ................................................................................................................. 98
Figure 6-1 Device Information screen ............................................................................................................ 100
viii ENWW
1Overview
What is an embedded Web server?
A Web server provides an environment in which Web programs can run, in much the same way that an
operating system, such as Microsoft® Windows®, provides an environment in which programs can run
on your computer. A Web browser, such as Microsoft Internet Explorer, Apple Safari, or Mozilla Firefox,
can show output from a Web server.
An embedded Web server resides on a hardware product (such as a printer) in the firmware, rather than
as software that is loaded on a network server.
The advantage of an embedded Web server is that it provides an interface to the product that anyone
who has a network-connected computer and a standard Web browser can open and use. No special
software needs to be installed or configured.
With the HP Embedded Web Server (HP EWS), you can view device status information, change settings,
and manage the product at your computer.
Overview
Features
You can use the HP EWS to view product and network status and to manage printing functions from
your computer, rather than at the product control panel. With the HP EWS, you can perform these tasks:
●
●
●
●
●
●
●
●
NOTE In this guide, the terms "product" and "device" are used interchangeably. When products
or devices are discussed in this guide, the information pertains to HP LaserJet printers or
multifunction peripherals (MFPs), or HP Digital Senders. For specific information about the
features that your printer, MFP, or digital sender supports, see the documentation that came with
your product.
View control-panel messages and product-status information.
Determine the remaining life for all supplies and configure specific ordering information for supplies.
Gain access to the product's technical support page.
Gain access to specific support for recent product events.
Add up to five additional links or customize links to other Web sites.
View and change product configuration, such as tray configurations.
View and change network configuration.
View and print information pages, such as the Configuration page.
ENWW What is an embedded Web server? 1
Overview
HP Web Jetadmin and the HP Embedded Web Server
Receive alerts about product events, such as when the product is low on supplies, through e-mail.
●
Set up four different destination lists for each user (administrators and service), with up to 20
recipients on each of the four lists.
Select the language in which to display the HP EWS screens.
●
Print to an HP product without having to install the product print driver.
●
Conserve energy by scheduling the product sleep delay so that the product will go into sleep mode
●
after a period of time of not being used.
Schedule wakeup times for each day so that the product has finished initializing and calibrating by
●
the time it is to be used.
Send product configuration and supplies usage information periodically to your service provider.
●
HP Web Jetadmin is a Web-based system management tool that you can use with a Web browser. The
HP EWS and HP Web Jetadmin work together to meet all of your product-management needs. You can
use the software to install and manage networked products effectively. Network administrators can
manage networked products remotely, from practically anywhere.
The HP EWS provides a simple, easy-to-use solution for one-to-one product management in
environments that have a limited number of products. However, in environments that have several
products, you might want to use HP Web Jetadmin to manage groups of products. With HP Web
Jetadmin you can discover, manage, and configure multiple products simultaneously.
HP Web Jetadmin is available from HP online support (HP Web Jetadmin
webjetadmin).
System requirements
In order to use the HP EWS, you must have the following components:
A supported Web browser. Browsers that support embedded Web servers include (but are not
●
limited to) the following:
Konqueror 3.5 or later
●
Microsoft Internet Explorer 6.0 or later
●
Mozilla Firefox 1.0 or later
●
Opera 9.0 or later
●
Safari 1.0 or later
●
A transmission control protocol/Internet protocol-based (TCP/IP-based) network connection.
●
An HP Jetdirect print server (embedded or enhanced input/output [EIO]) installed in the product.
●
Opening the HP Embedded Web Server
www.hp.com/go/
Use the following procedure to open the HP EWS.
2 Chapter 1 Overview ENWW
NOTE You cannot view the HP EWS screens from outside of a firewall.
1. Open a supported Web browser.
2. In the Address or Go to field, type the IPv4 or IPv6 TCP/IP address, the host name, or the
configured host name that is assigned to the product. See the following examples.
IPv4 TCP/IP address: http://192.168.1.1
●
IPv6 TCP/IP address: http://[2001:0ba0:0000:0000:0000:0000:0000:1234]
●
Host name: npiXXXXXX
●
If you do not know the TCP/IP address for the product, you can find it by using the control-panel menu
or by printing a configuration page. For instructions, see the user guide that came with your product.
NOTE The HP EWS for the device supports IPv6 on the Information, Settings, and
Networking tabs. However, the Digital Sending tab supports only IPv4 address configuration.
Overview
ENWW Opening the HP Embedded Web Server 3
Overview
Login and logoff
To log in as an administrator
The HP EWS has screens that can be used to view product information and change configuration
options. The screens that appear, and the settings on them, vary according to how you gain access to
the HP EWS: as a general user, an information technology (IT) administrator, or a service provider.
These passwords can be customized by an IT administrator or a service provider.
In a password-protected HP EWS, only the Information tab is available to users who do not log in by
using the password. If no password has been set (which is the default), all of the tabs are visible.
If a password has been set, you must log on as an IT administrator or a service provider to gain access
to the protected HP EWS tabs (Settings, Digital Sending, and Networking).
NOTE For information about changing passwords as an IT administrator, see Security. If you
are a service provider, see your product service guide.
Use the following procedure to log in to the HP EWS as an administrator.
1. After you open the EWS, click the Log In link in the upper-right corner of the screen.
The Enter Network Password dialog box appears, as shown in the following illustration. The
appearance of the login screen might vary, depending on your operating system and browser.
Figure 1-1 Enter Network Password dialog box
2. Type admin for the user name, type your password, and then click OK.
To log off as an administrator
Use the following procedure to log off.
1. Click the Log Off link.
2. To complete the logoff, close the browser.
4 Chapter 1 Overview ENWW
CAUTION If you do not close the browser, the connection to the product HP EWS continues to
run and could pose security risks.
Navigating through the HP Embedded Web Server
To navigate through the HP EWS screens, click one of the tabs (such as Information or Settings), and
then click one of the menus on the navigation bar that is located on the left side of the screen.
The following illustration and table provide information about the HP EWS screens.
NOTE The appearance of the HP EWS screens might differ from the illustrations in this user
guide, depending on the product features and the settings that your IT administrator has
established.
Overview
Figure 1-2 Sample HP EWS screen
Table 1-1 HP Embedded Web Server
Callout HP EWS
screen feature
1 Product name
and TCP/IP
address
Description More information
View the product name and Internet protocol (IP)
address.
ENWW Navigating through the HP Embedded Web Server 5
Table 1-1 HP Embedded Web Server (continued)
Overview
Callout HP EWS
screen feature
2 Tabs Information tab View information about the
Description More information
product. You cannot
configure the product
using the screens on this
tab.
Settings tab Use the features on this
tab to configure the
product.
Digital Sending tab Use the features on this
tab to configure the digital
sending capabilities.
NOTE If the
Digital Sending
Software
(HP DSS) has
been installed,
the digital
sending options
must be
configured by
using the HP MFP
DSS
Configuration
Utility.
See Viewing product status from the
HP EWS Information screens.
See Configuring the product from the
Settings screens.
See Setting the digital sending options.
Networking tab View network status and
configure the network
settings.
3 Menus Different on each tab Click a tab to show the
menus.
4 Other Links hp instant support Connect to a set of Web
resources that help solve
problems and describe the
additional services that
are available for your
HP product.
Shop for Supplies Use the Internet to order
genuine HP supplies for
your HP product.
Product Support Use product-specific help
from the HP Web site to
solve a problem.
5 Log In/Log Off Different for each
type of user
6 Screen Different for each
menu item
Log in as an IT
administrator or service
provider.
Click a menu item to show
a screen.
See Managing network operation from
the Networking screens.
Using the Other Links as a
See
●
resource.
See
●
●
●
See Login and logoff.
●
●
hp instant support .
Product Support .
See
See
My Service Provider and My
Service Contract.
See
Viewing product status from
the HP EWS Information screens.
See
Configuring the product from
the Settings screens.
Managing network operation
See
●
from the Networking screens.
6 Chapter 1 Overview ENWW
2 Viewing product status from the
HP EWS Information screens
The screens available from the Information tab are for informational purposes only; you cannot
configure the product from these screens. To configure the product through the HP EWS, see
Configuring the product from the Settings screens.
NOTE Some products do not support all of these screens.
Information
ENWW 7
Information
Device Status
Use the Device Status screen to view the current status of the product. The following illustration and
table describe how to use this screen.
Figure 2-1 Device Status screen
Table 2-1 Device Status
Callout Area on the screen Information or capability that the area provides
1 HP EWS tabs and
menus
2 Status Shows the device status (the same information that appears on the control-panel
3 Control-panel buttons Use these control-panel buttons just as you would at the product. To select which
4 Supplies Shows the percentage of life remaining for each supply.
5 Supplies Details Opens the Supplies Status screen, where you can view information about product
For more information, see Navigating through the HP Embedded Web Server.
display).
If the device requires user intervention, a Help image appears in this area providing
instructions in a pop-up window.
control-panel buttons appear on this screen, go to the Security screen on the
Settings tab.
supplies.
8 Chapter 2 Viewing product status from the HP EWS Information screens ENWW
Table 2-1 Device Status (continued)
Callout Area on the screen Information or capability that the area provides
6 Media Shows the status and configuration information for the input trays and output bins.
The media status is OK until the tray is completely empty. When the tray is empty,
the status is Out.
7 Change Settings Takes you to the Settings tab, where you can configure settings for the device.
Information
ENWW Device Status 9
Information
Configuration Page
Use the Configuration Page screen to view current product settings, help troubleshoot problems, and
verify the installation of optional accessories such as dual inline memory modules (DIMMs). The
following illustration and table describe how to use this screen.
Figure 2-2 Configuration Page screen – 1 of 2
10 Chapter 2 Viewing product status from the HP EWS Information screens ENWW
Figure 2-3 Configuration Page screen – 2 of 2
Table 2-2 Configuration Page
Callout Area on the screen Information or capability that the area provides
1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web
Server.
Information
2 Device Information Lists the serial number, version numbers, and other information for the
3 Options Displays information about optional accessories and configurations. The
device.
following information appears:
Version and TCP/IP address for all network devices connected to
●
the product (Jetdirect or internal Jetdirect)
All of the printer languages that are installed (such as printer
●
command language [PCL] and PostScript® [PS])
Options that are installed in each DIMM slot and EIO slot
●
USB devices that can be connected to a printer used as a host USB
●
controller, such as mass storage devices, card swipes, or keypads
ENWW Configuration Page 11
Information
Table 2-2 Configuration Page (continued)
Callout Area on the screen Information or capability that the area provides
4 Memory Lists the memory information, PCL Driver Work Space (DWS), and
resource saving information.
5 Security Lists the status of the control-panel lock, disk write-protect options, and
direct-connect (USB or parallel) ports.
You can change the status of the Direct Connect ports on the Security
screen under the Settings tab by selecting or clearing the Disable
Direct Ports check box.
6 Paper Trays and Options Lists the size and type of media that is specified for each of the trays in
the product. If a duplexing unit or any paper-handling accessories are
installed on the product, information about those devices is also listed
here.
7 Calibration Information Lists the last color-plane registration (CPR) page count, the last CPR
page-count date, the last page count (in engine cycles) for DMAX/
DHALF, and the last DMAX/DHALF page-count date.
Color plane registration occurs when new print cartridges are installed
to compensate for any slight variations that might occur in cartridge
circumference.
DMAX is a density calibration of each print cartridge color at 100%
coverage; DHALF is also a density calibration of each print cartridge
color, but as a halftone instead of a full color. During halftone printing,
the dots of toner are spread out, and coverage of the toner is less than
100%.
8 Color Density Lists the cyan, magenta, yellow, and black (CMYK) values for highlights,
midtones, and shadows.
12 Chapter 2 Viewing product status from the HP EWS Information screens ENWW
Supplies Status
The Supplies Status screen shows more detailed supplies information and provides part numbers for
genuine HP supplies. (It is helpful to have the part numbers available when ordering supplies.) The
following illustration and table describe how to use this screen.
Information
Figure 2-4 Supplies Status screen
ENWW Supplies Status 13
Table 2-3 Supplies Status
Callout Area on the screen Information or capability that the area provides
1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web
Server.
Information
2 Shop for Supplies link Use this feature to connect to a Web page that facilitates online ordering of
3 Print Cartridge Information If available, this lists the percent of life remaining and the estimated number
4 Long-Life Supplies
Information
supplies from a reseller of your choice.
of pages remaining before the supply is empty; the total number of pages
that have been processed with the supply; the supply serial number and
HP part number; and an indication of whether or not the supply has reached
the low status.
If the Override at Out option has been enabled at the product control panel,
a message appears, when the supply is exhausted, stating that the
cartridge was used with the override setting.
NOTE If a non-HP supply is used, information about the device
might not be available. In addition, a warning message about the
risks associated with using non-HP supplies could appear on the
screen. No further information about the status of the supply will
be available.
If available, this lists the percent of life remaining and the estimated number
of pages remaining with the supply.
14 Chapter 2 Viewing product status from the HP EWS Information screens ENWW
Event Log
The Event Log screen shows the most recent product events, including jams, service errors, and other
printer errors. The following illustration and table describe how to use this screen.
Information
Figure 2-5 Event Log screen
Table 2-4 Event Log
Callout Area on the screen Information or capability that the area provides
1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web
Server.
2 Number Lists the order in which the errors occurred. The last error to occur has the
highest number.
3 Date and Time Lists the date and time for each event logged.
4 Engine Cycles Shows the number of engine cycles that the product had completed when the
error occurred. The product completes one engine cycle for every Letter/A4size page side that it prints or copies.
5 Current Engine Cycles Shows the number of engine cycles that the product has completed to date.
6 Event Shows the internal event code for each event.
7 Description or Personality Shows a brief description of some events.
8 Product Support link Provides access to the HP support Web site for product-specific
troubleshooting information.
ENWW Event Log 15
Information
Usage Page
The Usage Page screen gives a page count for each size of media that has passed through the product,
as well as the number of duplexed pages. The total is calculated by multiplying the sum of the print count
values by the Units value.
The information on this screen can be used to determine how much toner or paper to keep on hand.
The following illustration and table describe how to use this screen.
Figure 2-6 Usage Page screen – 1 of 2
16 Chapter 2 Viewing product status from the HP EWS Information screens ENWW
Figure 2-7 Usage Pagescreen – 2 of 2
Table 2-5 Usage Page
Callout Area on the screen Information or capability that the area provides
1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web
Server.
Information
2 Usage Totals (equivalent) Indicates the types of pages that have been printed, the number of single-
3 Units A unit is equal to a standard A4-size (letter-size) page. All other page sizes
4 Duplex 1 Image “Duplex 1 image” refers to pages that are printed as part of a duplexed print
5 Print Modes & Paper Path Usage
(actual)
6 Historical Device Coverage Indicates the average amount of toner that is used on each printed page.
sided pages that have been printed, the number of duplexed pages that
have been printed, and the total number of pages that have been printed.
are referenced in relation to this standard size. An A4-size (letter-size) page
printed on both sides counts as 2 units.
job, but which are blank on the second side.
Indicates the different print modes that have been used for color and
monochrome (black-and-white) print jobs.
ENWW Usage Page 17
Information
Diagnostics Page
The Diagnostics Page screen provides information about calibration, color density, and parameters.
Figure 2-8 Diagnostics Page screen
Table 2-6 Diagnostics Page
Callout Area on the screen Information or capability that the area provides
1 HP EWS tabs and
menus
2 Calibration
Information
For more information, see Navigating through the HP Embedded Web Server.
Lists the last color-plane registration (CPR) page count, the last CPR page-count date,
the last page count (in engine cycles) for DMAX/DHALF, and the last DMAX/DHALF
page-count date.
18 Chapter 2 Viewing product status from the HP EWS Information screens ENWW
Table 2-6 Diagnostics Page (continued)
Callout Area on the screen Information or capability that the area provides
Color plane registration occurs when new print cartridges are installed to compensate
for any slight variations that might occur in cartridge circumference.
DMAX is a density calibration of each print cartridge color at 100% coverage; DHALF
is also a density calibration of each print cartridge color, but as a halftone instead of
a full color. During halftone printing, the dots of toner are spread out, and coverage of
the toner is less than 100%.
3 Color Density Lists the cyan, magenta, yellow, and black (CMYK) values for highlights, midtones,
and shadows.
4 Parameters For color devices, specific engine settings related to the printing or
electrophotographic process are critical in identifying device status and function. The
electrophotographic parameters, which are used to detect, diagnose, and track printquality defects, appear in a 272-cell binary array that contains the settings registered
by the device engine. These registers also appear at the bottom of the Diagnostics
Page screen.
Information
ENWW Diagnostics Page 19
Device Information
The Device Information screen shows the following information:
Device name
●
Device location
●
Asset number
●
Company name
●
Contact person
●
Information
Product name
●
Device model
●
Device serial number
●
The product name, device model, and device serial number are generated automatically. You can
configure the other information on this screen from the Device Information screen on the Settings tab.
Figure 2-9 Device Information screen
20 Chapter 2 Viewing product status from the HP EWS Information screens ENWW
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