HP CM1015 MFP, CM1017 MFP User Guide
HP Color LaserJet CM1015/CM1017 MFP
User Guide
HP Color LaserJet CM1015/CM1017 MFP
User Guide
Copyright and License
Trademark Credits
© 2006 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Part number CB394-90907
Edition 1, 10/2006
Adobe Photoshop® and PostScript® are
trademarks of Adobe Systems Incorporated.
Microsoft® and Windows® are U.S.
registered trademarks of Microsoft
Corporation.
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UNIX® is a registered trademark of The
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ENERGY STAR® and the ENERGY STAR
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United States Environmental Protection
Agency. Details on the proper use of the
marks are explained in the “Guidelines for
Proper use of the ENERGY STAR® Name
and International Logo.”
Table of contents
1 Multifunction peripheral (MFP) basics
HP Color LaserJet CM1015/CM1017 MFP Series configurations ........................................................ 2
HP Color LaserJet CM1015/CM1017 MFP Series features ................................................................. 3
Walkaround .......................................................................................................................................... 5
Software ............................................................................................................................................... 8
Software and supported operating systems ........................................................................ 8
Install software ..................................................................................................................... 9
Software tips ...................................................................................................................... 10
Download the latest printing software ............................................................... 10
What other software is available? ..................................................................... 10
2 Print media
Media supported on this MFP ............................................................................................................ 12
Select print media ............................................................................................................................... 14
Media that can damage the printer .................................................................................... 14
Media to avoid ................................................................................................................... 14
Special media for printing ................................................................................................................... 15
Envelopes .......................................................................................................................... 15
Labels ................................................................................................................................ 15
Transparencies .................................................................................................................. 16
Glossy paper and photo paper .......................................................................................... 16
Letterhead or preprinted forms .......................................................................................... 16
Heavy paper ...................................................................................................................... 16
3 Control panel
HP Color LaserJet CM1015 MFP control panel features ................................................................... 18
Use the two-line display (HP Color LaserJet CM1015 MFP) ............................................................. 20
Use the control-panel arrows to navigate on the HP Color LaserJet CM1015 MFP .......... 20
HP Color LaserJet CM1017 MFP control panel features ................................................................... 21
Use the graphical display (HP Color LaserJet CM1017 MFP) ........................................................... 23
Use the control-panel arrows to navigate on the HP Color LaserJet CM1017 MFP .......... 23
Control-panel menus .......................................................................................................................... 24
Use the control-panel menus ............................................................................................. 24
Control-panel menu map ................................................................................................... 24
4 Software for Windows
Printer driver recommendations ......................................................................................................... 30
User assistance ................................................................................................................. 30
Install the PostScript driver using Add Printer .................................................................................... 31
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Software ............................................................................................................................................. 32
Other software .................................................................................................................................... 33
Change from a direct-connected shared MFP to a network port-connected MFP configuration ........ 34
Uninstall the printing software ............................................................................................................ 35
Uninstall Windows software via the Program group .......................................................... 35
Uninstall Windows software using Add or Remove Programs ........................................... 35
Uninstall a Recommended or Custom installation ............................................................. 36
5 Software for Macintosh
Macintosh utility and application support ............................................................................................ 38
Install Macintosh printing system software for networks .................................................... 38
Install Macintosh printing system software for direct connections (USB) .......................... 39
Macintosh printer drivers .................................................................................................................... 40
Supported printer drivers ................................................................................................... 40
Open the printer drivers ..................................................................................................... 40
Use features in the Macintosh printer driver ....................................................................................... 41
Create and use presets in Mac OS X ................................................................................ 41
Print a cover page .............................................................................................................. 41
Print multiple pages on one sheet of paper ....................................................................... 41
Print on both sides of the paper ......................................................................................... 42
Set the color options .......................................................................................................... 42
Enable memory .................................................................................................................. 43
Manage MFP color options on Macintosh computers ........................................................................ 44
Print Color as Gray ............................................................................................................ 44
Advanced color options for text, graphics, and photographs ............................................. 44
HP Device Configuration (Mac OS X V10.3 and Mac OS X V10.4) ................................................... 45
Solve common Macintosh problems .................................................................................................. 46
Solve Problems with Mac OS X ......................................................................................... 46
Delete printer drivers from the printers folder .................................................... 36
Windows 2000 or Windows XP ........................................................ 36
6 Print
Load trays ........................................................................................................................................... 50
Load tray 1 (single-sheet feed tray) ................................................................................... 50
Load tray 2 ......................................................................................................................... 51
Print on special media ........................................................................................................................ 56
Control print jobs ................................................................................................................................ 57
Selecting print media settings ............................................................................................ 57
Printer-driver features ....................................................................................... 58
Restore the default printer-driver settings ........................................ 58
Print from Windows ........................................................................................... 59
Printer-driver settings ......................................................................................................... 59
Print on both sides of the paper ......................................................................................................... 60
Cancel a print job ............................................................................................................................... 62
7 Color
Overview ............................................................................................................................................ 64
HP ImageREt 2400 ............................................................................................................ 64
Media selection .................................................................................................................. 64
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8 Copy
Color options ...................................................................................................................... 64
Manage color options ......................................................................................................................... 65
Print in Grayscale .............................................................................................................. 65
Automatic versus Manual color adjustment ....................................................................... 65
Change color options ......................................................................................................... 65
Halftone options ................................................................................................ 65
Edge Control ..................................................................................................... 66
Standard red-green-blue (sRGB) ...................................................................... 66
RGB Color ......................................................................................................... 66
Neutral Grays .................................................................................................... 67
Match colors ....................................................................................................................................... 68
Basic copy functions ........................................................................................................................... 70
Start a copy job .................................................................................................................. 70
Change the number of copies for the current job .............................................................. 70
Cancel a copy job .............................................................................................................. 70
Copy paper ......................................................................................................................................... 71
Set the MFP to make only black and white copies ............................................................ 71
Adjust copy quality ............................................................................................................. 71
Adjust the color balance in copies ..................................................................................... 72
Set color balance on a per-job basis ................................................................................. 73
Adjust the lighter/darker (contrast) setting ......................................................................... 73
Reduce or enlarge copies .................................................................................................. 74
Copy edge-to-edge originals .............................................................................................. 75
9 Scan
Scan methods .................................................................................................................................... 78
Supported file types ............................................................................................................................ 79
Scan from the device control panel .................................................................................................... 80
Program the device Scan To button from the control panel .............................................. 80
Scan by using HP Solution Center (Windows) ................................................................................... 82
To view HP Solution Center ............................................................................................... 82
Scan from the device and HP Director (Macintosh) ........................................................................... 83
Scanning tasks .................................................................................................................. 83
Scan using TWAIN-compliant and WIA-compliant software .............................................................. 84
Use TWAIN-compliant and WIA-compliant software ......................................................... 84
Scan from a TWAIN-enabled program .............................................................. 84
Scan from a WIA-enabled program (Windows XP only) ................... 84
Scan by using optical character recognition (OCR)
software ............................................................................ 84
Readiris ........................................................... 84
Scan a photo .................................................................... 85
Scan edge-to-edge originals ............................................ 85
Cancel a scan job ............................................................. 85
Scanner resolution and color ........................................... 85
Resolution and color guidelines ....................... 86
Color ................................................................ 86
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10 Photo
Insert a memory card ......................................................................................................................... 88
View or rotate photos from the memory card ..................................................................................... 90
Create a photo slideshow on the graphical display screen ................................................................ 91
Enable or disable a memory card ....................................................................................................... 92
Print photos directly from the memory card ........................................................................................ 93
Print and scan photos from a proof sheet .......................................................................................... 94
Save photos to the workstation from a memory card ......................................................................... 95
Print photos using the Photo Features button .................................................................................... 96
Print a memory card index ................................................................................................................. 97
11 Network Setup and Administration (HP Color LaserJet CM1017 MFP)
Set up the MFP and use it on the network ....................................................................................... 100
Configure a network port-connected MFP configuration (direct mode or peer-to-peer
printing) ............................................................................................................................ 100
Configure a direct-connected shared MFP (client server printing) .................................. 100
Manage the network ........................................................................................................ 101
View network settings ..................................................................................... 101
Restore the network defaults .......................................................................... 101
Change network settings ................................................................................. 101
Change from a direct-connected shared MFP to a network port-connected
MFP configuration ........................................................................................... 101
Use the control panel ....................................................................................................... 102
Network configuration page ............................................................................ 102
Configuration page .......................................................................................... 102
IP configuration ............................................................................................... 102
Manually configure a static IP address ........................................... 102
Automatic configuration .................................................................. 103
Link speed settings ......................................................................................... 103
Supported network protocols ........................................................................................... 104
TCP/IP ............................................................................................................................. 105
Internet Protocol (IP) ....................................................................................... 105
Transmission Control Protocol (TCP) ............................................................. 105
User Datagram Protocol (UDP) ....................................................................... 105
IP address ....................................................................................................... 105
Configure IP parameters ................................................................................. 106
Dynamic Host Configuration Protocol (DHCP) ............................... 106
BOOTP ........................................................................................... 106
Subnets ........................................................................................................... 106
Subnet mask ................................................................................... 106
Gateways ........................................................................................................ 107
Default gateway .............................................................................. 107
Problem Solving ............................................................................................................... 107
Verify that the MFP is on and online ............................................................... 107
Resolve communication problems with the network ....................................... 108
12 How do I?
Control panel and other settings: How do I? .................................................................................... 112
HP Color LaserJet CM1017 MFP control panel features ................................................. 112
Use the graphical display (HP Color LaserJet CM1017 MFP) ......................................... 113
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Use the control-panel arrows to navigate on the HP Color LaserJet CM1017
MFP ................................................................................................................. 114
Control-panel menus ........................................................................................................................ 115
Use the control-panel menus ........................................................................................... 115
Control-panel menu map ................................................................................................. 115
Print: How do I? ................................................................................................................................ 120
System Settings ............................................................................................................... 120
Device information .......................................................................................... 120
Paper handling ................................................................................................ 121
Print quality ..................................................................................................... 121
Print density .................................................................................................... 121
Set the system password ................................................................................ 122
Paper types ..................................................................................................... 123
System setup .................................................................................................. 123
Service ............................................................................................................ 123
Device Polling Page ........................................................................................ 123
Print Settings ................................................................................................................... 123
Printing ............................................................................................................ 123
PCL5c ............................................................................................................. 124
PostScript ........................................................................................................ 124
Memory card (HP Color LaserJet CM1017 MFP only) .................................... 124
Control print jobs .............................................................................................................. 124
Selecting print media settings ......................................................................... 125
Printer-driver features ..................................................................... 125
Restore the default printer-driver settings ...................... 126
Print from Windows ........................................................................ 126
Printer-driver settings ...................................................................................... 126
Special media for printing ................................................................................................ 127
Envelopes ....................................................................................................... 127
Labels .............................................................................................................. 128
Transparencies ............................................................................................... 128
Glossy paper and photo paper ........................................................................ 128
Letterhead or preprinted forms ........................................................................ 128
Heavy paper .................................................................................................... 129
Copy and Scan: How do I? ............................................................................................................... 130
Scan from the device control panel ................................................................................. 130
Program the device Scan To button from the control panel ............................ 130
Set the MFP to make only black and white copies .......................................................... 131
Photo: How do I? (HP Color LaserJet CM1017 MFP only) .............................................................. 132
Print photos directly from the memory card ..................................................................... 132
Enable or disable a memory card .................................................................................... 132
Print and scan photos from a proof sheet ........................................................................ 132
Save photos to the workstation from a memory card ...................................................... 133
Network: How do I? (HP Color LaserJet CM1017 MFP only) .......................................................... 134
Find the network IP address ............................................................................................ 134
Restore the network defaults ........................................................................................... 134
Maintenance: How do I? ................................................................................................................... 135
Set the system password ................................................................................................. 135
Clean the scanner glass .................................................................................................. 136
Change MFP toner warnings ........................................................................................... 136
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Calibrate the MFP ............................................................................................................ 136
Calibrate the MFP from the front control panel ............................................... 137
Calibrate the MFP from the HP ToolboxFX ..................................................... 137
Clean the MFP ................................................................................................................. 137
Clean the paper path using HP ToolboxFX ..................................................... 138
13 Managing and maintaining the multifunction peripheral (MFP)
Information pages ............................................................................................................................. 140
Demo page ...................................................................................................................... 140
Configuration page .......................................................................................................... 140
Supplies Status page ....................................................................................................... 142
Networking page (HP Color LaserJet CM1017 MFP only) .............................................. 143
Fonts pages ..................................................................................................................... 144
Usage page ..................................................................................................................... 144
Menu map ........................................................................................................................................ 146
HP ToolboxFX .................................................................................................................................. 147
View HP ToolboxFX ......................................................................................................... 147
Status ............................................................................................................................... 148
Event log ......................................................................................................... 148
Alerts ................................................................................................................................ 149
Set up status alerts ......................................................................................... 149
Set up e-mail alerts ......................................................................................... 149
Help ................................................................................................................................. 149
System Settings ............................................................................................................... 150
Device information .......................................................................................... 150
Paper handling ................................................................................................ 151
Print quality ..................................................................................................... 151
Print density .................................................................................................... 151
Set the system password ................................................................................ 152
Paper types ..................................................................................................... 153
System setup .................................................................................................. 153
Service ............................................................................................................ 153
Device Polling Page ........................................................................................ 153
Print Settings ................................................................................................................... 153
Printing ............................................................................................................ 153
PCL5c ............................................................................................................. 154
PostScript ........................................................................................................ 154
Memory card (HP Color LaserJet CM1017 MFP only) .................................... 154
Network settings .............................................................................................................. 154
Use the embedded Web server ........................................................................................................ 155
Access the embedded Web server using a network connection ..................................... 155
Information tab ................................................................................................................. 156
Settings tab ...................................................................................................................... 156
Networking tab ................................................................................................................. 157
Other links found in HP ToolboxFX ................................................................................. 157
Manage supplies .............................................................................................................................. 158
Supplies life ..................................................................................................................... 158
Check and order supplies ................................................................................................ 158
Check supply status and order using the control panel .................................. 158
Check and order supplies using HP ToolboxFX ............................................. 158
viii ENWW
Clean the scanner glass ................................................................................................................... 161
Clean the MFP ................................................................................................................................. 162
Cartridge-out override ...................................................................................................................... 163
Change print cartridges .................................................................................................................... 164
Calibrate the MFP ............................................................................................................................ 168
14 Problem solving
Problem solving process .................................................................................................................. 170
Control-panel messages .................................................................................................................. 172
Solve print problems ......................................................................................................................... 179
Resolve copy problems .................................................................................................................... 189
Resolve scanning problems ............................................................................................................. 191
The device control panel display has black lines or dots, or becomes blank ................................... 194
Clear paper jams .............................................................................................................................. 195
Additional problem solving tools ....................................................................................................... 202
Check and order supplies using HP Solution Center ...................................... 159
Supplies Storage Guidelines ........................................................................................... 159
Replace and recycle supplies .......................................................................................... 159
HP policy on non-HP supplies ......................................................................................... 159
Reset the MFP for non-HP supplies ................................................................ 159
HP anti-counterfeit supplies Web site .............................................................................. 160
Clean the paper path using HP ToolboxFX ..................................................................... 162
Configuration ................................................................................................................... 163
On-going operation .......................................................................................................... 163
Change the print cartridge ............................................................................................... 164
Calibrate the MFP from the front control panel ................................................................ 168
Calibrate the MFP from the HP ToolboxFX ..................................................................... 168
Problem solving checklist ................................................................................................ 170
Print-quality problems ...................................................................................................... 179
Identifying and correcting print defects ........................................................... 179
Print-quality checklist ...................................................................... 179
General print quality issues ............................................................ 179
Solve issues with printing color documents .................................... 183
Media-handling problems ................................................................................................ 185
Print-media guidelines ..................................................................................... 185
Solve print-media problems ............................................................................ 185
Performance problems .................................................................................................... 187
Was the device exposed to an electric or magnetic field? ............................................... 194
Where to look for jams ..................................................................................................... 195
Clear jams from inside the MFP ...................................................................................... 196
Clear jams from tray output area ..................................................................................... 198
Clear jams from the back of the MFP .............................................................................. 199
Clear jams from tray 2 or optional tray 3 .......................................................................... 200
Device pages and reports ................................................................................................ 202
Demo page ...................................................................................................... 202
Configuration page .......................................................................................... 202
Supplies Status page ...................................................................................... 202
HP ToolboxFX ................................................................................................................. 202
View HP ToolboxFX ........................................................................................ 202
Service menu ................................................................................................................... 20 2
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Restore the factory-set defaults ...................................................................... 202
Clean the paper path ....................................................................................... 203
Calibrate the MFP ........................................................................................... 203
15 Work with memory
MFP memory .................................................................................................................................... 206
Install memory DIMMs ...................................................................................................................... 207
Check DIMM installation ................................................................................................................... 211
Enable memory ................................................................................................................................ 211
Appendix A Accessories and supplies information
Supplies ............................................................................................................................................ 214
Memory ............................................................................................................................................ 214
Cable and interface accessories ...................................................................................................... 215
Paper handling accessories ............................................................................................................. 215
Paper and other print media ............................................................................................................. 216
User-replaceable parts ..................................................................................................................... 216
Supplementary Documentation ........................................................................................................ 217
Appendix B Service and support
Hewlett-Packard limited warranty statement .................................................................................... 220
Print Cartridge Limited Warranty Statement ..................................................................................... 221
HP Customer Care ........................................................................................................................... 222
Availability of support and service .................................................................................................... 223
HP Care Pack™ Services and Service Agreements ....................................................... 223
Repacking the MFP .......................................................................................................................... 224
Repack the MFP .............................................................................................................. 224
Service information form .................................................................................................................. 225
Appendix C Specifications
Multifunction peripheral (MFP) specifications ................................................................................... 228
Appendix D Regulatory information
Introduction ....................................................................................................................................... 232
FCC regulations ............................................................................................................................... 233
Environmental Product Stewardship program .................................................................................. 234
Protecting the environment .............................................................................................. 234
Ozone production ............................................................................................................ 234
Power consumption ......................................................................................................... 234
HP LaserJet printing supplies .......................................................................................... 234
Disposal of waste equipment by users in private households in the European Union ... . 236
Material safety data sheet ................................................................................................ 236
Declaration of conformity .................................................................................................................. 237
Country/region-specific safety statements ....................................................................................... 238
Laser safety statement .................................................................................................... 238
Canadian DOC statement ................................................................................................ 238
Korean EMI statement ..................................................................................................... 238
VCCI statement (Japan) .................................................................................................. 238
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Japanese Power Cord Statement .................................................................................... 239
Finnish laser statement .................................................................................................... 240
Index ................................................................................................................................................................. 241
ENWW xi
xii ENWW
1 Multifunction peripheral (MFP) basics
HP Color LaserJet CM1015/CM1017 MFP Series configurations
●
HP Color LaserJet CM1015/CM1017 MFP Series features
●
Walkaround
●
Software
●
ENWW 1
HP Color LaserJet CM1015/CM1017 MFP Series configurations
HP Color LaserJet CM1015 MFP HP Color LaserJet CM1017 MFP
Speed. Prints 8 pages per minute (ppm) in color or
●
monochrome (black).
Trays. The MFPs include a single-sheet priority-feed
●
slot (tray 1) and a 250-sheet universal tray (tray 2)
Connectivity. Hi-Speed USB 2.0 port
●
Memory. 96 MB of synchronous dynamic random-
●
access memory (SDRAM).
Display. Tilt screen two-line display
●
Optional 250-sheet tray 3
All the HP Color LaserJet CM1015 MFP features plus the
●
following:
Memory. Four memory card slots
●
Display. Tilt screen graphical display
●
Connectivity. On-board networking
●
2 Chapter 1 Multifunction peripheral (MFP) basics ENWW
HP Color LaserJet CM1015/CM1017 MFP Series features
HP Color LaserJet CM1015/CM1017 MFP Series
Color printing
Excellent print quality
Ease of use
Flexible paper handling
Full color laser printing using the four process colors: cyan,
●
magenta, yellow, and black (CMYK).
HP print cartridges with ColorSphere toner achieve high gloss
●
for a range of bright colors.
ImageREt 2400 is a system of key color laser technologies
●
that offer excellent print quality.
True 600 by 600 dots per inch (dpi) text and graphics.
●
Adjustable settings to optimize print quality.
●
The few supplies are easy to install.
●
Convenient access to MFP information and settings using
●
the HP Solution Center and HP ToolboxFX software.
Convenient access to all supplies and to the paper path
●
through the front door.
HP Photosmart Premier
●
Adjust paper trays with one hand.
●
Trays 1 and 2 for letterhead, envelopes, labels,
●
transparencies, custom-sized media, postcards, HP LaserJet
glossy paper, HP LaserJet Tough paper, heavy paper, and
HP Laser Photo paper.
A 125-sheet top output bin.
●
Print on Both Sides (manually). See
●
paper.
Printer drivers
Interface connections
Energy savings
Economical printing
Archive printing When printing pages that are to be stored long-term, this option
HP PCL6
●
HP PostScript® Level 3 emulation
●
Includes 35 built-in HP PostScript Level 3 language fonts.
Hi-Speed 2.0 USB port.
●
Built-in internal print server for connecting to a 10/100Base-T
●
network. (HP Color LaserJet CM1017 MFP only)
The MFP automatically conserves electricity by substantially
●
reducing power consumption when it is not printing.
Meets ENERGY STAR® guidelines for energy efficiency.
●
N-up printing (printing more than one page on a sheet) and
●
Printing on Both Sides features save paper. See
sides of the paper.
sets the printer to a mode that reduces toner smearing and dusting.
The default setting is Off.
Print on both sides of the
Print on both
ENWW HP Color LaserJet CM1015/CM1017 MFP Series features 3
HP Color LaserJet CM1015/CM1017 MFP Series
Supplies
Accessibility
Expandability
Memory card slots (HP Color LaserJet CM1017 MFP
only)
Copy
Scan
A Supplies Status page with print cartridge gauges that
●
estimate remaining supply level. Not available for non-HP
supplies.
No-shake cartridge design.
●
Authentication for original HP print cartridges.
●
Easy ordering for replacement supplies.
●
Online user guide compatible with text screen-readers.
●
All doors and covers can be opened by using one hand.
●
Optional tray 3. This 250-sheet universal tray prevents the
●
need to frequently add paper to the MFP. Only one additional
250-sheet tray can be installed on the MFP.
One DIMM slot for adding memory.
●
Supports a variety of memory cards. See the Photo chapter for
more information.
Provides full-color copying from letter/A4- sized scanner
●
glass.
Control panel buttons available for color and monochromatic
●
copying.
Provides 1200 pixels per inch (ppi), 24-bit full-color scanning
●
from letter/A4-sized scanner glass.
Scan-to E-mail
●
Scan-to Folder
●
4 Chapter 1 Multifunction peripheral (MFP) basics ENWW
Walkaround
The following figures show the locations and names of key MFP components.
Figure 1-1 Front view (HP Color LaserJet CM1017 MFP shown)
1 Scanner
2 Output bin
3 Front door
4 Tray 1 (single sheet priority feed slot)
5 Tray 3 (optional; 250 sheets)
6 Tray 2 (250 sheets)
7 Memory card slots (HP Color LaserJet CM1017 MFP)
8 MFP control panel
ENWW Walkaround 5
Figure 1-2 Back and side view
1 On/off switch
2 Power connection
3 Jam access door
4 Dust cover
5 DIMM access door
6 Network connection to 10/100 Base-T network (HP Color LaserJet CM1017 MFP only)
7 USB connection
Figure 1-3 Transfer belt view (HP Color LaserJet CM1015 MFP)
1 Transfer belt (ETB)
6 Chapter 1 Multifunction peripheral (MFP) basics ENWW
2 Magenta cartridge
3 Cyan cartridge
4 Yellow cartridge
5 Black cartridge
CAUTION Do not place anything on the transfer belt, located on the inside of the front door.
Otherwise, the MFP can be damaged, adversely affecting print quality.
ENWW Walkaround 7
Software
Software and supported operating systems
For MFP setup and access to the full range of MFP features, HP strongly recommends installing the
software provided. Not all software is available in all languages. See the Getting Started Guide for
installation instructions, and see the Install Notes file for the latest software information.
The most recent drivers, additional drivers, and other software are available from the Internet and other
sources. When Internet access is not available, see
The MFP supports the following operating systems:
Microsoft® Windows® 2000 and Windows XP (32-bit and x64-bit support)
●
Macintosh OS X V10.3 and later
●
Microsoft® Windows Server 2003–32-bit and x64-bit support (for drivers only)
●
Table 1-1 HP Color LaserJet CM1015/CM1017 MFP software
HP Customer Care.
NOTE Download the printer driver at http://www.hp.com/support/cljCM1015_CM1017.
Feature Microsoft Windows
Server 2003
Windows Installer
HP PCL6 printer driver
HP PostScript Level 3
emulation printer driver
HP ToolboxFX software
HP imaging software
(HP Color LaserJet CM1017
MFP only)
Macintosh Installer
Macintosh printer drivers
Scan driver
Mass Storage Driver
(HP Color LaserJet CM 1017
MFP only and with USB
connection)
HP Solution Center
Windows 2000 and XP Macintosh OS X V10.3 and
later
HP Director
8 Chapter 1 Multifunction peripheral (MFP) basics ENWW
Install software
The HP installer provides two workstation software installation options: Recommended or Custom. A
Recommended installation installs software based on the workstation's operating system processor,
memory, and disk space. A Custom installation installs only user-specified software options.
The system requirements for the installed software is:
300 MB free hard disk space
●
CD-ROM drive
●
USB port and USB cable or network RJ45 and cable
●
Requirements for PC systems:
Windows® 2000, XP, 2003 Server: any Pentium® II processor (Pentium® III or greater
●
recommended), 192 MB RAM (full install).
G3 processor (G4 processor recommended) 128 MB RAM, 100 MB hard disk space, Mac OS X
●
V10.3 or above.
Software Installation option Description
HP printer driver Recommended and Custom Allows applications to print to
HP Document Viewer Custom View and mark up digital
HP Photosmart Premier Custom Easily use and manage digital
HP Photosmart Transfer Recommended (when supported by the operating
system, memory, and disk space.)
HP Product Assistant Recommended (when supported by the operating
system, memory, and disk space.)
HP Software Update Recommended (when supported by the operating
system, memory, and disk space.)
HP Solution Center Recommended (when supported by the operating
system, memory, and disk space.)
HP ToolboxFX Recommended (when supported by the operating
system, memory, and disk space.)
the device
photos or scanned documents
photos and scanned images
Provides the capability to
easily upload and save
images from the device photo
card slot. (HP Color LaserJet
CM1017 MFP only.)
Detects certain software or
device events and attempts to
provide solutions
Updates software capability
after installation
Provides one place to access
MFP capabilities
Provides status,
troubleshooting help and
product configuration and also
enables scanning from the
MFP front panel
HP ReadIris Pro On separate CD Provides capability to convert
images to text
HP Scan driver Recommended Allows applications to scan
from the device
ENWW Software 9
Software tips
Use these tips to learn more about the MFP software.
Download the latest printing software
Check for and install upgrades to the printing software by downloading the drivers from the World Wide
Web or HP’s file transfer protocol (FTP) servers.
Download drivers
1. Go to
2. The Web page for the drivers might be in English, but the drivers themselves can be downloaded
When Internet access is not available, contact HP Customer Care. (See
that came in the MFP box.) See the Install Notes file for additional release information.
http://www.hp.com/support/cljCM1015_CM1017. Click support & drivers block.
in several languages.
HP Customer Care or the flyer
What other software is available?
See the Install Notes file that is provided on the HP Color LaserJet CM1015/CM1017 MFP CD-ROM for
information about additional included software.
10 Chapter 1 Multifunction peripheral (MFP) basics ENWW
2 Print media
Media supported on this MFP
●
Select print media
●
Special media for printing
●
ENWW 11
Media supported on this MFP
Before purchasing large quantities of print media, always test a sample and make sure that the print
media meets the requirements specified in this user guide and in the HP LaserJet Printer Family Print
Media Guide at
supplies information.
CAUTION Using print media that does not meet HP specifications can damage the MFP,
requiring repair. This repair is not covered by the Hewlett-Packard warranty or service
agreements.
CAUTION Do not use HP Inkjet photo paper with this MFP.
NOTE Remember to choose the correct printer-driver settings and paper settings from the
control panel or the HP ToolboxFX when using special media. See
This MFP accepts these types of media:
Letter
●
Legal
●
A4
●
Executive
●
http://www.hp.com/support/ljpaperguide. For ordering information, see Accessories and
Print on special media.
Com10 envelope
●
Monarch
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C5 envelope
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DL envelope
●
B5 (ISO)
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B5 envelope
●
Custom (3"x5"–8.5"x14")
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JIS B5
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J-Postcard
●
J-Double Postcard
●
A5
●
8.5"x13"
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16K (7.75" x 10.75")
●
16K (184 x 260 mm)
●
16K (195 x 270 mm)
●
12 Chapter 2 Print media ENWW
Table 2-1 Tray specifications
Media Type Dimensions
1
Paper Minimum: 76 x 127 mm
(3 x 5 inches)
Maximum: 216 x 356 mm
(8.5 x 14 inches)
HP LaserJet glossy paper and
HP LaserJet Photo paper
4
HP Premium Cover paper
Transparencies and opaque
Identical to Paper
4
Identical to Paper
Identical to Paper Thickness: 0.10 to 0.13 mm (3.9
film
Weight Capacity
60 to 163 g/m2 (16 to 43 lb)
Up to 176 g/m
2
(47 lb) for
Tray 1: Single sheet of paper
Tray 2: Up to 250 sheets
postcards
Tray 3 (optional): Up to 250 sheets
75 to 220 g/m2 (20 to 58 lb)
Tray 1: Single sheet of HP LaserJet
glossy paper or HP LaserJet Photo
paper
Tray 2: Up to 25 mm (0.99 inch)
stack height
200 g/m2 (53 lb) cover
Tray 1: Single sheet of HP Cover
paper
Tray 2: Up to 25 mm (0.99 inch)
stack height
Tray 1: Single sheet of
to 5.1 mils)
transparency or opaque film
2
NOTE Tray 3 does not
accept postcards,
envelopes, or other special
media.
Tray 2: Up to 50 sheets for tray 2
3
Labels
Identical to Paper Thickness: up to 0.23 mm (up to
Tray 1: Single sheet of labels
9 mils)
Tray 2: Up to 25 mm (0.99 inch)
stack height
Envelopes
Up to 90 g/m2 (up to 24 lb)
Tray 1: Single envelope
Tray 2: Up to ten envelopes
1
The MFP supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes.
2
Capacity can vary depending on media weight and thickness, and environmental conditions.
3
Smoothness: 100 to 250 (Sheffield).
4
Hewlett-Packard does not guarantee results when printing with other types of heavy paper.
ENWW Media supported on this MFP 13
Select print media
Consider these factors when choosing print media.
Media that can damage the printer
Do not use media that can damage the printer.
Do not use media with staples attached.
●
Do not use transparencies, labels, photo, or glossy paper designed for inkjet printers or other low
●
temperature printers. Use only media that is specified for use with HP Color LaserJet printers.
Do not use paper that is embossed or coated and is not designed for the temperatures of the fuser.
●
Do not use letterhead paper with low temperature dyes or thermography. Preprinted forms or
●
letterhead must use inks that are designed for the temperatures of heat of the fuser.
Do not use any media that produces hazardous emissions, or that melts, offsets, or discolors when
●
exposed to the temperature of the fuser.
To order HP LaserJet printing supplies, go to
http://www.hp.com/ghp/buyonline.html/ worldwide.
http://www.hp.com/go/ljsupplies/ in the U.S. or to
Media to avoid
Media outside the printer specifications will cause a loss of print quality and increase the occurrence of
jams.
Do not use paper that is too rough. Use paper less than 250 Sheffield smoothness tested.
●
Do not use paper with cutouts or perforations other than standard 3-hole punched paper.
●
Do not use multi-part or multi-page forms.
●
To ensure even color, do not use paper with a watermark if printing solid patterns.
●
14 Chapter 2 Print media ENWW
Special media for printing
This MFP supports printing on special media.
For tray, media orientation, and driver settings, see
For instructions on loading envelopes, see
Load tray 1 (single-sheet feed tray) or Load tray 2.
Print on special media.
Envelopes
Store envelopes flat.
●
Envelopes should not be wrinkled, nicked, stuck together, or otherwise damaged. Do not use
●
envelopes that have clasps, snaps, windows, coated linings, self-stick adhesives, or other synthetic
materials.
Only use envelopes where the seam extends all the way to the corner of the envelope as indicated
●
in the following illustration.
1 Acceptable
2 Unacceptable
Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use
●
adhesives that are compatible with the heat and pressure in the fuser.
CAUTION Failure to follow the guidelines above can result in jams.
Labels
When selecting labels, consider the quality of each component:
For tray, media orientation, and driver settings, see
●
Only use labels with no exposed backing between them.
●
Labels must lie flat.
●
Do not use labels that have wrinkles, bubbles, or are damaged.
●
Use only full sheets of labels; this MFP does not support print partial sheets of labels.
●
Use only labels specified for use with HP Color LaserJet printers.
●
Print on special media.
ENWW Special media for printing 15
For instructions on loading labels, see Load tray 1 (single-sheet feed tray) or Load tray 2.
Transparencies
Use only tray 1 or tray 2 to print on transparencies.
●
For tray, media orientation, and driver settings, see
●
Place transparencies on a flat surface after removing from the MFP.
●
Use only transparencies specified for use with HP Color LaserJet printers.
●
CAUTION To avoid MFP damage, only use transparencies that are recommended for use in
laser MFPs. See
Transparent print media not designed for LaserJet printing melts in the fuser, and damages the
fuser.
Accessories and supplies information.
Print on special media.
Glossy paper and photo paper
Handle glossy paper and HP LaserJet Photo paper by the edges.
●
For tray, media orientation, and driver settings, see
●
Use only glossy paper and photo paper specified for use with HP Color LaserJet printers.
●
Print on special media.
Letterhead or preprinted forms
Avoid using raised or embossed letterhead.
●
Use only non-flammable inks that do not damage the print rollers.
●
For tray, media orientation, and driver settings, see
●
For instructions on loading letterhead, see
Load tray 1 (single-sheet feed tray) and Load tray 2.
Print on special media.
Heavy paper
Do not use paper that is heavier than the recommended media specification for this MFP. See
●
Media supported on this MFP for more information.
For tray, media orientation, and driver settings, see
●
Print on special media.
16 Chapter 2 Print media ENWW
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