HPE Cloudline CL2600 Gen10 Server User and Maintenance Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and
storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of
computer equipment and trained in recognizing hazards in products with hazardous energy
levels.
Part Number: P08745-003
Published: February 2019
Edition: 3
©
Copyright 2018, 2019 Hewlett Packard Enterprise Development LP
Notices
The information contained herein is subject to change without notice. The only warranties for Hewlett
Packard Enterprise products and services are set forth in the express warranty statements accompanying
such products and services. Nothing herein should be construed as constituting an additional warranty.
Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained
herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession,
use, or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer
Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government
under vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard
Enterprise has no control over and is not responsible for information outside the Hewlett Packard
Enterprise website.
Acknowledgments
Intel® and Xeon® are trademarks of Intel Corporation in the United States and other countries.
Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries.
Open Source Software: This product includes code licensed under the GNU GENERAL PUBLIC
LICENSE, GNU LESSER GENERAL PUBLIC LICENSE, and/or certain other open source licenses. A
complete machine-readable copy of the source code corresponding to such code is available upon
request. This offer is valid to anyone in receipt of this information and shall expire three years following
the date of the final distribution of this product version by Hewlett Packard Enterprise. For information
about acquiring the open source code for this product, send an email to the Account Manager for this
product, listing the product name and version information for which the source code is being requested.
Because such information can become outdated quickly, Hewlett Packard Enterprise does not publish
mailing addresses and telephone numbers for open source queries. Available source code distribution
methods include network transmission of the source code and sending the source code on physical
media to a mailing address. Physical media distribution might require a fee to cover the media and
mailing costs.
Contents
Component identification.......................................................................8
Operations............................................................................................. 20
Front panel components............................................................................................................... 8
8SFF front panel components............................................................................................8
8+2SFF and 10SFF front panel components..................................................................... 8
Front panel LEDs and buttons...................................................................................................... 9
Rear panel components..............................................................................................................10
Rear panel LEDs.........................................................................................................................10
System board components......................................................................................................... 12
System maintenance switch descriptions........................................................................ 13
DIMM slot locations..........................................................................................................13
DIMM label identification.................................................................................................. 14
Drive bay numbering...................................................................................................................16
8SFF device bay numbering............................................................................................ 16
10SFF device bay numbering.......................................................................................... 16
Hot-plug drive LED definitions.................................................................................................... 17
Hot-plug fans...............................................................................................................................18
Power up the server....................................................................................................................20
Power down the server............................................................................................................... 20
Setup...................................................................................................... 21
Optimum environment.................................................................................................................21
Space and airflow requirements.......................................................................................21
Temperature requirements...............................................................................................22
Power requirements......................................................................................................... 22
Electrical grounding requirements....................................................................................22
Connecting a DC power cable to a DC power source......................................................23
Rack warnings.............................................................................................................................24
Identifying the contents of the server shipping carton.................................................................24
Installing hardware options ........................................................................................................ 25
Installing the server into the rack................................................................................................ 25
Installing the operating system................................................................................................... 25
Selecting boot options in BIOS Setup.........................................................................................26
Selecting boot options.................................................................................................................26
Registering the server.................................................................................................................27
Software and configuration utilities.................................................... 28
HPE BMC....................................................................................................................................28
Using BMC....................................................................................................................... 28
Firmware Information....................................................................................................... 29
Firmware update.............................................................................................................. 29
Troubleshooting.................................................................................... 31
Hardware Issue...........................................................................................................................31
3
Power issue......................................................................................................................31
Server does not power on..................................................................................... 31
Power source issue............................................................................................... 31
Power supply issue................................................................................................32
General hardware issue..............................................................................................................32
New hardware issue.........................................................................................................32
Unknown issue.................................................................................................................33
Third party device issue................................................................................................... 33
Internal system issue.................................................................................................................. 34
Drive issue........................................................................................................................34
Drives are failed.....................................................................................................34
Drives are not recognized..................................................................................... 35
Data is inaccessible...............................................................................................35
Server response time is slower than usual............................................................36
Storage issue.............................................................................................................................. 36
RAID Controller drivers are not recognized..................................................................... 36
Data failure or disk errors on a server with HDD backplane............................................ 36
Fan issue.....................................................................................................................................37
General fan issues........................................................................................................... 37
Fans running at a higher than expected speed................................................................37
Excessive fan noise (high speeds)...................................................................................38
Excessive fan noise (low speeds).................................................................................... 38
Memory issue..............................................................................................................................39
General memory issues................................................................................................... 39
Server is out of memory................................................................................................... 39
Server fails to recognize new memory............................................................................. 40
Uncorrectable memory error............................................................................................ 40
Correctable memory error threshold exceeded................................................................41
Processor issue...........................................................................................................................41
Troubleshooting the processor.........................................................................................41
Uncorrectable machine check exception......................................................................... 42
System battery is low or lost power..................................................................................43
System board or PDB issue............................................................................................. 43
USB drive key issue....................................................................................................................43
System does not boot from the USB drive key................................................................ 43
ODD drive issue..........................................................................................................................44
System does not boot from the CD-ROM or DVD drive...................................................44
Data read from the USB CD-ROM or DVD is inconsistent, or USB CD-ROM or DVD
cannot read data.............................................................................................................. 44
Drive is not detected........................................................................................................ 45
Graphics and Video adapter issue..............................................................................................45
Troubleshooting general graphics and video adapter issue.............................................45
External device issue.................................................................................................................. 46
Video issue.......................................................................................................................46
Screen is blank for more than 60 seconds after you power up the server............ 46
Monitor does not function properly with energy saver features.............................47
Video colors are wrong..........................................................................................47
Slow-moving horizontal lines are displayed.......................................................... 47
Mouse and keyboard issues..................................................................................48
Network controller issue...................................................................................................48
Network controller has stopped working............................................................... 48
Software issue.............................................................................................................................49
Operating system issue....................................................................................................49
Operating system locks up.................................................................................... 49
Errors are displayed in the error log...................................................................... 49
Issues occur after the installation of a service pack.............................................. 49
Updating the operating system........................................................................................ 49
4
Reconfiguring or reloading software................................................................................ 50
Application software issues..............................................................................................50
Software locks up.................................................................................................. 50
Errors occur after a software setting is changed................................................... 51
Errors occur after the system software is changed............................................... 51
Errors occur after an application is installed..........................................................51
ROM update issue............................................................................................................52
Remote BIOS or BMC Firmware flash issues....................................................... 52
System utilities......................................................................................54
BIOS setup..................................................................................................................................54
Accessing the BIOS setup menu screen..........................................................................54
Navigating the BIOS setup menu screen......................................................................... 55
Remote Flash BIOS......................................................................................................... 56
BIOS setup menu screen............................................................................................................56
Main menu........................................................................................................................57
Advanced menu............................................................................................................... 58
iSCSI Configuration...............................................................................................59
Intel® Virtual RAID on CPU................................................................................... 59
HPE Ethernet 1Gb 4-port 331i Adapter - NIC....................................................... 61
VLAN Configuration...............................................................................................62
Driver Health..........................................................................................................63
Trusted Computing................................................................................................64
ACPI Settings........................................................................................................ 65
Serial Port Console Redirection............................................................................ 66
SIO Configuration..................................................................................................67
PCI Subsystem Settings........................................................................................68
Network Stack Configuration.................................................................................69
USB Configuration.................................................................................................70
NVMe Drive Configuration.....................................................................................72
NVMe SSD Drives List.......................................................................................... 73
Platform menu..................................................................................................................74
Socket menu.................................................................................................................... 75
Server Management menu...............................................................................................76
Security menu.................................................................................................................. 78
Boot menu........................................................................................................................79
Save & Exit menu.............................................................................................................80
Restore manufacturing defaults............................................................................ 81
Illustrated parts catalog........................................................................82
Mechanical components............................................................................................................. 82
Access panel spare parts.................................................................................................82
PCIe riser cage spare part............................................................................................... 82
PCIe riser blank spare parts.............................................................................................83
Miscellaneous blank spare parts......................................................................................83
Server ear and front bezel spare parts.............................................................................83
Rack mounting hardware spare parts.............................................................................. 83
Cable management arm spare parts................................................................................83
System components................................................................................................................... 84
Heatsink spare parts........................................................................................................ 84
Processor spare parts...................................................................................................... 84
DIMM spare parts.............................................................................................................85
Controller spare parts.......................................................................................................86
Controller spare parts............................................................................................86
5
Network adapter spare parts................................................................................. 86
PCIe riser board spare parts............................................................................................ 87
System board assembly spare parts................................................................................87
Server options.............................................................................................................................87
Fan spare parts................................................................................................................ 88
Power supply spare parts.................................................................................................88
Battery spare parts...........................................................................................................88
Drive spare parts..............................................................................................................88
Power switch spare parts................................................................................................. 90
Drive blackplane spare parts............................................................................................90
Cable kit spare parts........................................................................................................ 90
HPE Trusted Platform Module 2.0 spare part.................................................................. 90
Removal and replacement procedures............................................... 92
Required tools.............................................................................................................................92
Safety considerations..................................................................................................................92
Electrostatic discharge..................................................................................................... 92
Server warnings and cautions..........................................................................................93
Rack warnings..................................................................................................................93
Preparation procedures.............................................................................................................. 94
Power down the server.................................................................................................... 94
Extend the server from the rack....................................................................................... 95
Remove the server from the rack.....................................................................................95
Remove the access panel................................................................................................95
Removing and replacing the bezel..............................................................................................96
Removing the drive tray.............................................................................................................. 96
Removing a SAS/SATA drive ..................................................................................................... 97
Removing and replacing a power supply blank.......................................................................... 98
Removing and replacing the AC power supply........................................................................... 98
Removing and replacing a fan.................................................................................................... 99
Removing and replacing a fan blank.........................................................................................101
Removing and replacing a PCIe blank......................................................................................101
Removing and replacing a riser cage....................................................................................... 104
Removing and replacing a primary riser card........................................................................... 106
Removing and replacing a PCIe expansion board....................................................................107
Removing and replacing a rear serial port interface ................................................................ 109
Removing and replacing a DIMM..............................................................................................110
Removing and replacing a processor heatsink assembly......................................................... 111
Installing a processor heatsink assembly....................................................................... 111
Installing a high-performance heatsink...........................................................................113
Removing and replacing the system board...............................................................................117
Removing and replacing the 8SFF drive backplane..................................................................118
Removing and replacing the 10SFF drive backplane................................................................119
HPE Trusted Platform Module 2.0 Gen10 option......................................................................120
Overview........................................................................................................................ 120
HPE Trusted Platform Module 2.0 Guidelines................................................................120
Installing and enabling the HPE TPM 2.0 Gen10 Kit..................................................... 121
Installing the Trusted Platform Module board......................................................121
Enabling the Trusted Platform Module................................................................ 124
Retaining the recovery key/password................................................................. 124
Cabling................................................................................................. 125
Storage Cabling Guidelines ..................................................................................................... 125
SFF cables................................................................................................................................125
6
SFF configuration cable routing..................................................................................... 126
8SFF to RAID controller with CVPM05 ...............................................................126
8SFF to controller................................................................................................126
8SFF to system board......................................................................................... 127
2SFF NVMe + 8SFF embedded SATA................................................................127
2SFF NVMe + 8SFF SAS/SATA..........................................................................128
10SFF combo to NVMe riser with embedded SATA............................................128
10SFF combo to NVMe riser with SAS............................................................... 129
Removing and replacing the system battery....................................130
Specifications......................................................................................132
Environmental specifications.................................................................................................... 132
Server specifications.................................................................................................................132
Power supply specifications......................................................................................................133
HPE 500W Flex Slot Platinum Hot Plug Low Halogen Power Supply........................... 133
HPE 800W Flex Slot Platinum Hot Plug Low Halogen Power Supply........................... 134
HPE 800W Flex Slot Titanium Hot Plug Low Halogen Power Supply............................135
HPE 800W Flex Slot Universal Hot Plug Low Halogen Power Supply.......................... 136
HPE 800W Flex Slot -48VDC Hot Plug Low Halogen Power Supply.............................136
HPE 1600W Flex Slot Platinum Hot Plug Low Halogen Power Supply......................... 137
Support and other resources.............................................................139
Open Source Software..............................................................................................................139
Accessing Hewlett Packard Enterprise Support....................................................................... 139
Accessing updates....................................................................................................................139
Customer self repair..................................................................................................................140
HPE Cloudline Support Services.............................................................................................. 140
HPE Packaged Support Services.................................................................................. 140
Service benefits...................................................................................................140
Service feature highlights.................................................................................... 140
Warranty information.................................................................................................................140
Regulatory information..............................................................................................................141
Documentation feedback.......................................................................................................... 141
7
Component identification
Front panel components
8SFF front panel components
Item Description
1 SAS/SATA drive bays
2 USB 3.0 port
8+2SFF and 10SFF front panel components
Item Description
1 SAS/SATA drive bays
2 USB 3.0 port
IMPORTANT: When the 10SFF NVMe/SAS backplane option is installed, NVMe drives must be
installed in bays 8 and 9. The other bays support a mix of NVMe and SAS drives.
8 Component identification
Front panel LEDs and buttons
8SFF/10SFF
NOTE: When all four LEDs described in the following table flash simultaneously, a power fault has
occurred.
Item Description Status
1 UID button/LED
2 Power On/Standby button and
Solid blue = Identified platform
Off = Deactivated
1
Solid green = System on and normal operation
system power LED
Flashing green = Performing power on sequence
Solid amber = System in standby
Off = No power present
3 Health LED
Solid green = Normal
Flashing amber = System degraded
2
4 NIC status LED
Flashing red = System critical
Solid green = Link to network
Flashing green = Network active
Off = No network activity
1
Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has
occurred, or the power button cable is disconnected.
2
If the health LED indicates a degraded or critical state, review the system event log.
Component identification 9
Rear panel components
Item Description
1 Slot 1 PCIe3 x16 (16, 8, 4 1)
2 Rear UID LED
3 Slot 2 PCIe3 x 8 (8, 4, 1)
4 Slot 3 PCIe3 x 16 (16, 8, 4, 1) (optional - requires second
processor)
5 Power supply 2 (PS2)
6 Power supply 1 (PS1)
7 Video port
8 NIC ports (1-4)
9 BMC management port
10 Serial port (optional)
11 USB 3.0 ports
Rear panel LEDs
Item Description Status
1 UID LED
2 BMC/standard NIC
link LED
Solid blue = Identification is activated.
Solid green = Link exists.
Off = No link exists.
10 Component identification
Table Continued
Item Description Status
3
BMC/standard NIC
activity LED
Solid green = Activity exists.
Flashing green = Activity exists.
Off = No activity exists.
4 Power supply 2
LED
5 Power supply 1
LED
Solid green = Normal
Off = One or more of the following
conditions exists:
• AC power unavailable
• Power supply failed
• Power supply in standby mode
• Power supply exceeded current
limit.
Solid green = Normal
Off = One or more of the following
conditions exists:
• AC power unavailable
• Power supply failed
• Power supply in standby mode
• Power supply exceeded current
limit.
Component identification 11
System board components
Item Description
1 Primary (processor 1) PCIe riser connector
2 System maintenance switch
3 Reserved
4 x4 SATA port 1
5 x4 SATA port 2
6 Reserved
7 Reserved
8 Front power/USB 3.0 connector
9 Reserved
10 microSD card slot
11 Dual internal USB 3.0 connector
12 Reserved
13 Secondary (processor 2) PCIe riser connector
14 System battery
15 TPM connector
1
16 Serial port connector
12 Component identification
1
Requires a second processor.
System maintenance switch descriptions
Position Functions:
OFF = Default
ON = Activates this function
1
5
6
IMPORTANT: When the system maintenance switch position 6 is set to the On position, the system
is prepared to restore all configuration settings to their manufacturing defaults. When the system
maintenance switch position 6 is set to the On position and Secure Boot is enabled, some
configurations cannot be restored.
IMPORTANT: BMC security is disabled when the maintenance switch 1 (SW1) is ON. BMC allows
user to log in BMC using an “anonymous user” account. The “anonymous user” account can only be
used through the IPMI tool on server, but cannot be used through the web GUI in remotely.
BMC security override
Password clear
Restore BIOS default manufacturing settings
DIMM slot locations
DIMM slots are numbered sequentially (1 through 12) for each processor. The supported AMP modes use
the letter assignments for population guidelines.
The following figure shows the population guidelines for DIMMs in HPE Gen10 servers with twelve DIMM
slots per CPU. For a given number of DIMMs per CPU, populate those DIMMs in the corresponding
numbered DIMM slot(s) on the corresponding row.
Component identification 13
DIMM label identification
To determine DIMM characteristics, see the label attached to the DIMM. The information in this section
helps you to use the label to locate specific information about the DIMM.
14 Component identification
Item Description Example
1 Capacity
2 Rank
3 Data width on DRAM
4 Memory generation
5 Maximum memory speed
8 GB
16 GB
32 GB
64 GB
128 GB
1R = Single rank
2R = Dual rank
4R = Quad rank
8R = Octal rank
x4 = 4-bit
x8 = 8-bit
x16 = 16-bit
PC4 = DDR4
2133 MT/s
2400 MT/s
2666 MT/s
Table Continued
Component identification 15
Item Description Example
6 CAS latency
7 DIMM type
For more information about product features, specifications, options, configurations, and compatibility, see
the product QuickSpecs.
Drive bay numbering
8SFF device bay numbering
In the following graphic, item 1 represents the NVMe drive bays and item 2 represents the SAS/SATA
drive bays.
P = CAS 15-15-15
T = CAS 17-17-17
U = CAS 20-18-18
V = CAS 19-19-19 (for RDIMM, LRDIMM)
V = CAS 22-19-19 (for 3DS TSV LRDIMM)
R = RDIMM (registered)
L = LRDIMM (load reduced)
Item Description
1 NVMe drive bays
2 SAS/SATA drive bays
System BIOS without VMD BIOS/VMD
NVMe SSD0 Driver bay 0 Slot 87
NVMe SSD1 Driver bay 1 Slot 88
10SFF device bay numbering
16 Component identification
System BIOS without VMD BIOS/VMD
NVMe SSD0 Driver bay 0 Slot 102
NVMe SSD1 Driver bay 1 Slot 103
NVMe SSD2 Driver bay 2 Slot 104
NVMe SSD3 Driver bay 3 Slot 105
NVMe SSD4 Driver bay 4 Slot 111
NVMe SSD5 Driver bay 5 Slot 110
NVMe SSD6 Driver bay 6 Slot 106
NVMe SSD7 Driver bay 7 Slot 107
NVMe SSD8 Driver bay 8 Slot 108
NVMe SSD9 Driver bay 9 Slot 109
Hot-plug drive LED definitions
Item LED Status Definition
1 Activity Off Drive is not present
Solid Green Drive Present, no activity
Blinking (4Hz)
Green
2 Locate/Fault/
Rebuilding
Solid Orange Drive Failure
9300-8i HBA cards only support activity and locate on the drive carriers. Fault and Rebuild status are not
displayed by the LEDs.
When using PCH SW RAID, only the activity LEDs of the drive carrier are supported. Locate, fault, and
rebuild are not supported.
Off No Fault/Rebuilding Status or Location queries
Blinking (4Hz)
Blue
Blinking (1Hz)
Orange
Drive Present, activity
Drive Identified by Location Query
RAID array rebuilding
Component identification 17
Hot-plug fans
CAUTION: To avoid damage to server components, fan blanks must be installed in fan bays 1 and
2 in a single-processor configuration.
CAUTION: To avoid damage to the equipment, do not operate the server for extended periods of
time if the server does not have the optimal number of fans installed. Although the server might
boot, Hewlett Packard Enterprise does not recommend operating the server without the required
fans installed and operating.
The valid fan configurations are listed in the following tables.
One-processor configuration
Fan bay 1 Fan bay 2 Fan bay 3 Fan bay 4 Fan bay 5 Fan bay 6 Fan bay 7
Fan blank Fan blank Fan Fan Fan Fan Fan
Two-processor configuration
Fan bay 1 Fan bay 2 Fan bay 3 Fan bay 4 Fan bay 5 Fan bay 6 Fan bay 7
Fan Fan Fan Fan Fan Fan Fan
The loss of a single fan rotor (one standard fan) causes loss of redundancy.
The server supports variable fan speeds. The server shuts down during the following temperature-related
scenarios:
• At POST, BMC performs an orderly shutdown if a cautionary temperature level is detected.
• In the OS, BMC performs an orderly shutdown if a shutdown point is triggered. The actual shutdown
behavior will be impacted by the OS settings.
High-performance fans
High-performance fans are used for 8SFF +2SFF NVMe and 10SFF drive configurations when NVMe
drives are installed in the server.
18 Component identification
High-performance fans are also required for ASHRAE-compliant configurations. For more information on
ASHRAE-compliant configurations, see the Hewlett Packard Enterprise website.
Component identification 19
Operations
Power up the server
To power up the server, use one of the following methods:
• Press the Power On/Standby button.
• Use Power Control function through BMC web interface.
Power down the server
Before powering down the server for any upgrade or maintenance procedures, perform a backup of
critical server data and programs.
IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the
system.
To power down the server, use one of the following methods:
• Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters
standby mode.
• Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter
standby mode.
This method forces the server to enter standby mode without properly exiting applications and the OS.
If an application stops responding, you can use this method to force a shutdown.
• Use the Power Control function through the BMC web interface.
This method initiates a controlled remote shutdown of applications and the OS before the server
enters standby mode.
Before proceeding, verify that the server is in standby mode by observing that the system power LED is
amber.
20 Operations
Setup
Optimum environment
When installing the server in a rack, select a location that meets the environmental standards described
in this section.
Space and airflow requirements
To allow for servicing and adequate airflow, observe the following space and airflow requirements when
deciding where to install a rack:
• Leave a minimum clearance of 63.5 cm (25 in) in front of the rack.
• Leave a minimum clearance of 76.2 cm (30 in) behind the rack.
• Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack
or row of racks.
Hewlett Packard Enterprise servers draw in cool air through the front door and expel warm air through the
rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room
air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape
from the cabinet.
CAUTION: To prevent improper cooling and damage to the equipment, do not block the ventilation
openings.
When vertical space in the rack is not filled by a server or rack component, the gaps between the
components cause changes in airflow through the rack and across the servers. Cover all gaps with
blanking panels to maintain proper airflow.
CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This arrangement
ensures proper airflow. Using a rack without blanking panels results in improper cooling that can
lead to thermal damage.
The 9000 and 10000 Series Racks provide proper server cooling from flow-through perforations in the
front and rear doors that provide 64 percent open area for ventilation.
CAUTION: When using a Compaq branded 7000 series rack, install the high airflow rack door insert
(PN 327281-B21 for 42U rack, PN 157847-B21 for 22U rack) to provide proper front-to-back airflow
and cooling.
CAUTION: If a third-party rack is used, observe the following additional requirements to ensure
adequate airflow and to prevent damage to the equipment:
• Front and rear doors—If the 42U rack includes closing front and rear doors, you must allow
5,350 sq cm (830 sq in) of holes evenly distributed from top to bottom to permit adequate airflow
(equivalent to the required 64 percent open area for ventilation).
• Side—The clearance between the installed rack component and the side panels of the rack must
be a minimum of 7 cm (2.75 in).
Setup 21
Temperature requirements
CAUTION: To reduce the risk of damage to the equipment when installing HPE CL Eth 1x100Gb
MLX5 PCIe3 or HPE CL Eth 2x50Gb MLX5 PCIe3:
You must adjust thermal policy in BIOS setup to a minimum of Increased Cooling or Maximum
Cooling for added thermal protection. See Server Management menu. Do not exceed 30*C ambient
temperature.
For PCIe population guidelines, refer to Removing and replacing an PCIe expansion board
To ensure continued safe and reliable equipment operation, install or position the system in a wellventilated, climate-controlled environment.
The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C
(95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F).
CAUTION: To reduce the risk of damage to the equipment when installing third-party options:
• Do not permit optional equipment to impede airflow around the server or to increase the internal
rack temperature beyond the maximum allowable limits.
• Do not exceed the manufacturer’s TMRA.
Power requirements
Installation of this equipment must comply with local and regional electrical regulations governing the
installation of information technology equipment by licensed electricians. This equipment is designed to
operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992
(code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on
options, refer to the product rating label or the user documentation supplied with that option.
WARNING: To reduce the risk of personal injury, fire, or damage to the equipment, do not overload
the AC supply branch circuit that provides power to the rack. Consult the electrical authority having
jurisdiction over wiring and installation requirements of your facility.
CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating
uninterruptible power supply. This device protects the hardware from damage caused by power
surges and voltage spikes and keeps the system in operation during a power failure.
Electrical grounding requirements
The server must be grounded properly for proper operation and safety. In the United States, you must
install the equipment in accordance with NFPA 70, 1999 Edition (National Electric Code), Article 250, as
well as any local and regional building codes. In Canada, you must install the equipment in accordance
with Canadian Standards Association, CSA C22.1, Canadian Electrical Code. In all other countries, you
must install the equipment in accordance with any regional or national electrical wiring codes, such as the
International Electrotechnical Commission (IEC) Code 364, parts 1 through 7. Furthermore, you must be
sure that all power distribution devices used in the installation, such as branch wiring and receptacles, are
listed or certified grounding-type devices.
Because of the high ground-leakage currents associated with multiple servers connected to the same
power source, Hewlett Packard Enterprise recommends the use of a PDU that is either permanently wired
to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug.
NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.
Using common power outlet strips for the server is not recommended.
22 Setup
Connecting a DC power cable to a DC power source
WARNING: To reduce the risk of electric shock or energy hazards:
• This equipment must be installed by trained service personnel, as defined by the NEC and IEC
60950-1, Second Edition, the standard for Safety of Information Technology Equipment.
• Connect the equipment to a reliably grounded Secondary circuit source. A Secondary circuit has
no direct connection to a Primary circuit and derives its power from a transformer, converter, or
equivalent isolation device.
• The branch circuit overcurrent protection must be rated 27 A.
WARNING: When installing a DC power supply, the ground wire must be connected before the
positive or negative leads.
WARNING: Remove power from the power supply before performing any installation steps or
maintenance on the power supply.
CAUTION: The server equipment connects the earthed conductor of the DC supply circuit to the
earthing conductor at the equipment. For more information, see the documentation that ships with
the power supply.
CAUTION: If the DC connection exists between the earthed conductor of the DC supply circuit and
the earthing conductor at the server equipment, the following conditions must be met:
• This equipment must be connected directly to the DC supply system earthing electrode
conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply
system earthing electrode conductor is connected.
• This equipment should be located in the same immediate area (such as adjacent cabinets) as
any other equipment that has a connection between the earthed conductor of the same DC
supply circuit and the earthing conductor, and also the point of earthing of the DC system. The
DC system should be earthed elsewhere.
• The DC supply source is to be located within the same premises as the equipment.
• Switching or disconnecting devices should not be in the earthed circuit conductor between the
DC source and the point of connection of the earthing electrode conductor.
To connect a DC power cable to a DC power source:
1. Cut the DC power cord ends no shorter than 150 cm (59.06 in).
2. If the power source requires ring tongues, use a crimping tool to install the ring tongues on the power
cord wires.
IMPORTANT: The ring terminals must be UL approved and accommodate 12 gauge wires.
IMPORTANT: The minimum nominal thread diameter of a pillar or stud type terminal must be 3.5
mm (0.138 in); the diameter of a screw type terminal must be 4.0 mm (0.157 in).
3. Stack each same-colored pair of wires and then attach them to the same power source. The power
cord consists of three wires (black, red, and green).
Setup 23
For more information, see the documentation that ships with the power supply.
Rack warnings
WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:
• The leveling jacks are extended to the floor.
• The full weight of the rack rests on the leveling jacks.
• The stabilizing feet are attached to the rack if it is a single-rack installation.
• The racks are coupled together in multiple-rack installations.
• Only one component is extended at a time. A rack may become unstable if more than one
component is extended for any reason.
WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack:
• At least two people are needed to safely unload the rack from the pallet. An empty 42U rack can
weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and might become
unstable when being moved on its casters.
• Never stand in front of the rack when it is rolling down the ramp from the pallet. Always handle
the rack from both sides.
WARNING: To reduce the risk of personal injury or damage to the equipment, adequately stabilize
the rack before extending a component outside the rack. Extend only one component at a time. A
rack may become unstable if more than one component is extended.
WARNING: When installing a server in a telco rack, be sure that the rack frame is adequately
secured at the top and bottom to the building structure.
Identifying the contents of the server shipping carton
Unpack the server shipping carton and locate the materials and documentation necessary for installing
the server. All the rack mounting hardware necessary for installing the server into the rack is included with
the rack or the server.
The contents of the server shipping carton include:
• Server
• Power cord
• Rack-mounting hardware and documentation
In addition to the supplied items, you might need:
• Operating system or application software
• Hardware options
• Screwdriver
24 Setup
Installing hardware options
CAUTION: To reduce the risk of damage to the equipment when installing HPE CL Eth 1x100Gb
MLX5 PCIe3 or HPE CL Eth 2x50Gb MLX5 PCIe3:
• You must adjust thermal policy in BIOS setup to a minimum of Increased Cooling or Maximum
Cooling for added thermal protection. For more information, see the Server Management menu.
Do not exceed 30*C ambient temperature.
• For PCIe population guidelines, see Removing and replacing an PCIe expansion board.
• Install any hardware options before initializing the server. For options installation information, see
the option documentation. For server-specific information, see Removal and replacement
procedures.
Installing the server into the rack
To install the server into a rack with square, round, or threaded holes, refer to the instructions that ship
with the rack hardware kit.
WARNING: This server is heavy. To reduce the risk of personal injury or damage to the equipment:
• Observe local occupational health and safety requirements and guidelines for manual material
handling.
• Get help to lift and stabilize the product during installation or removal, especially when the
product is not fastened to the rails. Hewlett Packard Enterprise recommends that a minimum of
two people are required for all rack server installations. A third person may be required to help
align the server if the server is installed higher than chest level.
• Use caution when installing the server in or removing the server from the rack; it is unstable
when not fastened to the rails.
CAUTION: Always plan the rack installation so that the heaviest item is on the bottom of the rack.
Install the heaviest item first, and continue to populate the rack from the bottom to the top.
Procedure
1. Install the server and cable management arm (optional) into the rack. For more information, see the
installation instructions that ship with the selected rail system.
2. Connect peripheral devices to the server. For more information, see Rear panel components.
3. Connect the power cord to the rear of the server.
4. Use the hook-and-loop strap to secure the power cord.
5. Connect the power cord to the power source.
Installing the operating system
This server does not ship with provisioning media.
To operate properly, the server must have a supported operating system. Attempting to run an
unsupported operating system can cause serious and unpredictable results.
Supported OS list:
Setup 25
• Windows
◦ Windows Server 2012 R2 (Datacenter, Essentials, Standard, Hyper-V)
◦ Microsoft Windows Server 2016 (Datacenter, Essentials, Standard, Hyper-V)
• Linux:
◦ Red Hat Enterprise Linux 6.9 (64 bit) (includes KVM)
◦ Red Hat Enterprise Linux 6.10 (64 bit) (includes KVM)
◦ Red Hat Enterprise Linux 7.4 (64 bit) (includes KVM)
◦ Red Hat Enterprise Linux 7.5 (64 bit) (includes KVM)
◦ SLES 12 SP3 (64 bit) (includes Xen and KVM)
◦ CentOS 7.5
◦ Ubuntu LTS 18.04
IMPORTANT: The installation of Ubuntu 18.04 on RSTe RAID is supported only in UEFI mode.
• VMware:
◦ VMware vSphere 6.5 U1
To install an operating system, insert the operating system CD into a USB-attached DVD-ROM drive (user
provided) and reboot the node.
Software and firmware must be updated before using the node for the first time, unless any installed
software or components require an older version.
Selecting boot options in BIOS Setup
On servers operating in UEFI Boot Mode, the boot controller and boot order are set automatically.
Procedure
1. Press the Power On/Standby button.
2. During the initial boot, press the Esc or Delete key in the HPE POST screen to enter the BIOS menu
screen. By default, the menus are in the English language.
3. Go to the Boot menu screen and select the desired Boot Option Priority.
4. Press F4 to Save & Exit and continue the booting process using the device you have chosen.
Selecting boot options
This server supports POST hotkeys to select boot options during POST.
Procedure
1. Press the Power On/Standby button.
2. Do one of the following:
26 Setup
a. Press the F11 key to enter Boot Menu.
b. Press the F12 key to enter PXE boot.
Registering the server
To experience quicker service and more efficient support, register the product at the Hewlett Packard
Enterprise Product Registration website.
Setup 27
Software and configuration utilities
HPE BMC
BMC is a remote server management processor embedded on the system boards of the servers. BMC
enables the monitoring and controlling of servers from remote locations. HPE BMC management is a
powerful tool that provides multiple ways to configure, update, monitor, and repair servers remotely. BMC
(Standard) comes preconfigured on HPE servers without an additional cost or license.
Using BMC
To log in, enter your username and password.
Login Page
• For basic login to the BMC Web UI, use the following login:
◦ Username: see the label on the server for username information.
Password: see the label on the server for password information.
• For login using the Redfish protocol, use the following login:
◦ Username: see the label on the server for username information.
Password: see the label on the server for password information.
• For login using the ipmi protocol, use the following login:
◦ Username: see the label on the server for username information.
28 Software and configuration utilities
Password: see the label on the server for password information.
Firmware Information
To check the current firmware version that is installed on your server, select > Maintenance > Firmware
Information from the BMC menu bar.
The current firmware information displays.
Firmware update
To update the current firmware installed on your server, select Maintenance > Firmware Update from
the BMC menu bar.
Software and configuration utilities 29
This wizard takes you through the process of updating the firmware. If the update is completed or
canceled, a reset of the box automatically follows. An option to Preserve All Configuration is available.
Enable the option to preserve configured settings through the update.
WARNING: After entering update mode widgets, other webpage and services will not work. All open
widgets automatically close. If the update process is canceled in the middle of the wizard, the
device resets.
NOTE: The firmware update process is a crucial operation. Make sure that the chances of a power or
connectivity loss are minimal when performing this operation.
Once you enter into Update Mode and choose to cancel the firmware flash operation, the BMC must be
reset. To reset the BMC, you must close the Internet browser and log back in to the BMC before you can
perform any other types of operations.
Once the web-based Firmware update starts, the regular IPMI command is not allowed for safety reasons
if the Enable IPMI Command handling during flashing support is disabled in project configuration.
30 Software and configuration utilities
Loading...