HP CLJ 8500, CLJ8550 Service Manual

HP Color LaserJet 8500, 8500 N, 8500 DN Printer

Service Manual

Part number C3983-90954 First edition, October 1998 Printed in USA

Warranty

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.

NOTICE TO U.S. GOVERNMENT USERS: RESTRICTED RIGHTS COMMERCIAL COMPUTER SOFTWARE: “Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c) (1)(ii) of the Rights in Technical Data Clause at DFARS 52.227-7013.

Trademark Credits

CompuServe™ is a U.S. trademark of CompuServe, Inc.

MS-DOS trademark of Microsoft Corporation.

Photoshop™ and PostScript are registered trademarks of Adobe Systems Incorporated.

TrueType™ is a U.S. trademark of Apple Computer, Inc.

UNIX® is a registered trademark in the United States and other countries, licensed exclusively through X/Open Company Limited.

is a U.S. registered

Safety Information

WARNING Electrical Shock Hazard

To avoid electrical shock, use only supplied power cords and connect only to properly grounded (3-hole) wall outlets.

Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714 USA

Contents

List of figures List of tables 1 Product information

Chapter contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Site requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Media requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Identification (model and serial numbers) . . . . . . . . . . . . . . . . . . .34

Product overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

2 Service approach

Chapter contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Parts and supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Technical assistance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

3 Operational overview

Chapter contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Verifying package contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Verifying the cables are installed. . . . . . . . . . . . . . . . . . . . . . . . . .60

Connecting the printer to the network . . . . . . . . . . . . . . . . . . . . . .62

Changing the printer control panel overlay . . . . . . . . . . . . . . . . . .65

Printer control panel layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Menu maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Selecting the display language . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Installing the consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Configuring input trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Verifying the printer is installed correctly. . . . . . . . . . . . . . . . . . . .92

Verifying DIMM installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Paper handling accessory status LEDs. . . . . . . . . . . . . . . . . . . . .94

Contents

4 Printer maintenance

Chapter contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Cleaning procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Printer consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Installing consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

5 Theory of operation

Chapter contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Color theory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

Image formation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Consumable detection mechanisms . . . . . . . . . . . . . . . . . . . . . .142

Electrical systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Mechanical systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157

Paper path. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166

EPH controller board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180

2,000-sheet input unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180

Multi-bin mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186

Duplexer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192

Printer timing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192

6 Removal and replacement

Chapter contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203

Maintenance units. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205

Doors and covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206

Top assemblies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223

Front assemblies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227

Left assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229

Right assemblies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237

Rear assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .246

2,000-sheet input unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .271

Multi-bin mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .286

4 Contents

7 Troubleshooting

Chapter contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .311

Pre-troubleshooting checklist . . . . . . . . . . . . . . . . . . . . . . . . . . .315

Printer message troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . .316

Aids to troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .361

Paper path troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . .378

Image formation troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . .383

Image defects troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . .386

Color balance adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .414

Repetitive defects troubleshooting . . . . . . . . . . . . . . . . . . . . . . .419

2,000-sheet input unit troubleshooting . . . . . . . . . . . . . . . . . . . .426

Multi-bin mailbox troubleshooting . . . . . . . . . . . . . . . . . . . . . . . .434

Communications troubleshooting . . . . . . . . . . . . . . . . . . . . . . . .439

Diagrams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .440

8 Parts and diagrams

Chapter contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .443

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .445

Ordering parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .445

Illustrations and parts lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .449

Numerical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .502

Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .513

Index

Contents

6 Contents

List of figures

Figure 1. Space requirements . . . . . . . . . . . . . . . . . . . . . . . .25

Figure 2. Example of printer model number and serial

number label (110 V and 220 V) . . . . . . . . . . . . . . . 34

Figure 3. Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Figure 4. Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Figure 5. Formatter assemblies . . . . . . . . . . . . . . . . . . . . . . .37

Figure 6. Paper handling accessories and options . . . . . . . . .38

Figure 7. Contents of printer box . . . . . . . . . . . . . . . . . . . . . .59

Figure 8. Power cord connection . . . . . . . . . . . . . . . . . . . . . .60

Figure 9. C-link and power cables connections . . . . . . . . . . .61

Figure 10. Network connections . . . . . . . . . . . . . . . . . . . . . . . .62

Figure 11. Parallel cable connection . . . . . . . . . . . . . . . . . . . . . 64

Figure 12. Changing the printer control panel overlay . . . . . . .65

Figure 13. Location of printer control panel features . . . . . . . .66

Figure 14. Consumable installation order . . . . . . . . . . . . . . . . .85

Figure 15. DIMM slot configuration . . . . . . . . . . . . . . . . . . . . . .93

Figure 16. Paper handling accessory status LEDs . . . . . . . . . .94

Figure 17. Cleaning the post charger unit . . . . . . . . . . . . . . . . . 99

Figure 18. Cleaning the density sensor . . . . . . . . . . . . . . . . .100

Figure 19. Cleaning the transfer charger . . . . . . . . . . . . . . . .101

Figure 20. Removing the waste toner tray cover . . . . . . . . . .102

Figure 21. Cleaning the waste toner tray . . . . . . . . . . . . . . . .103

Figure 22. Location of consumables in printer . . . . . . . . . . . .104

Figure 23. Contents of transfer kit . . . . . . . . . . . . . . . . . . . . .106

Figure 24. Contents of drum kit . . . . . . . . . . . . . . . . . . . . . . .110

Figure 25. Contents of fuser kit . . . . . . . . . . . . . . . . . . . . . . . . 113

Figure 26. Cross-section view of internal components . . . . . .124

Figure 27. Image formation . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Figure 28. Electrostatic latent image formation block . . . . . . .130

Figure 29. Preconditioning exposure . . . . . . . . . . . . . . . . . . .131

Figure 30. Primary charging of imaging drum . . . . . . . . . . . . . 132

Figure 31. Black toner cartridge (left) and color toner cartridge

(right) development . . . . . . . . . . . . . . . . . . . . . . . . 133

Figure 32. Primary transfer . . . . . . . . . . . . . . . . . . . . . . . . . . .134

Figure 33. Post charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Figure 34. Secondary transfer . . . . . . . . . . . . . . . . . . . . . . . .136

Figure 35. Separation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Figure 36. Cleaning roller charging . . . . . . . . . . . . . . . . . . . . . 138

List of figures

Figure 37. Transfer drum cleaning . . . . . . . . . . . . . . . . . . . . . 139

Figure 38. Imaging drum cleaning block . . . . . . . . . . . . . . . . .140

Figure 39. Fusing the toner . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Figure 40. Waste toner level detection . . . . . . . . . . . . . . . . . .143

Figure 41. Color toner level detections . . . . . . . . . . . . . . . . . .145

Figure 42. Color toner lever detection . . . . . . . . . . . . . . . . . .146

Figure 43. Density sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

Figure 44. Transfer belt control . . . . . . . . . . . . . . . . . . . . . . . . 149

Figure 45. Cleaning roller control . . . . . . . . . . . . . . . . . . . . . . 150

Figure 46. Carousel control . . . . . . . . . . . . . . . . . . . . . . . . . .151

Figure 47. Power distribution circuit diagram . . . . . . . . . . . . . 152

Figure 48. Power Save circuit diagram . . . . . . . . . . . . . . . . . .153

Figure 49. High-voltage power supply circuit . . . . . . . . . . . . .156

Figure 50. Laser/scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . .158

Figure 51. Printer motors and heaters . . . . . . . . . . . . . . . . . .159

Figure 52. Carousel motor (M1) . . . . . . . . . . . . . . . . . . . . . . . 160

Figure 53. Drum motor (M2) . . . . . . . . . . . . . . . . . . . . . . . . . .161

Figure 54. Cartridge motor (M3) . . . . . . . . . . . . . . . . . . . . . . .162

Figure 55. Main motor (M4) . . . . . . . . . . . . . . . . . . . . . . . . . .163

Figure 56. Pick-up motor (M5) . . . . . . . . . . . . . . . . . . . . . . . .164

Figure 57. Paper path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166

Figure 58. Tray 2 and 3 pick-up . . . . . . . . . . . . . . . . . . . . . . .169

Figure 59. Tray 1 pick-up . . . . . . . . . . . . . . . . . . . . . . . . . . . .171

Figure 60. Printer sensors . . . . . . . . . . . . . . . . . . . . . . . . . . .172

Figure 61. Printer switches . . . . . . . . . . . . . . . . . . . . . . . . . . .174

Figure 62. Printer clutches and solenoids . . . . . . . . . . . . . . . . 177

Figure 63. Fusing and delivery unit . . . . . . . . . . . . . . . . . . . . . 179

Figure 64. 2,000-sheet input unit sensors, switches, clutches,

and motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Figure 65. 2,000-sheet input unit paper path . . . . . . . . . . . . .185

Figure 66. Multi-bin mailbox cabling . . . . . . . . . . . . . . . . . . . .188

Figure 67. Multi-bin mailbox sensors . . . . . . . . . . . . . . . . . . .189

Figure 68. Multi-bin mailbox paper path . . . . . . . . . . . . . . . . .191

Figure 69. Timing chart for WAIT period (1 of 2) . . . . . . . . . .193

Figure 70. Timing chart for WAIT period (2 of 2) . . . . . . . . . .194

Figure 71. Timing chart for printing full color letter-sized

page (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195

Figure 72. Timing chart for printing full color letter-sized

page (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196

Figure 73. Timing chart for printing full color 11-by-17-inch sized

page (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197

Figure 74. Timing chart for printing full color 11-by-17 inch sized

page (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198

8 List of figures

Figure 75. Orientation of printer and accessories: top, front,

and right . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Figure 76. Orientation of printer and accessories: rear

and left . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207

Figure 77. Removing the front cover . . . . . . . . . . . . . . . . . . .208

Figure 78. Front right cover . . . . . . . . . . . . . . . . . . . . . . . . . .209

Figure 79. Inside left panel . . . . . . . . . . . . . . . . . . . . . . . . . . .210

Figure 80. Screws behind left door . . . . . . . . . . . . . . . . . . . . .211

Figure 81. Screws behind right door . . . . . . . . . . . . . . . . . . . .212

Figure 82. Connector on top cover . . . . . . . . . . . . . . . . . . . . .212

Figure 83. Left door and strap . . . . . . . . . . . . . . . . . . . . . . . .213

Figure 84. Screws on left rear cover . . . . . . . . . . . . . . . . . . . .214

Figure 85. Screws on upper left door . . . . . . . . . . . . . . . . . . . 215

Figure 86. Stopper hinges on lower left cover . . . . . . . . . . . .216

Figure 87. Connectors on the right upper door . . . . . . . . . . . .217

Figure 88. E-ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .218

Figure 89. Spring on right cover subassembly . . . . . . . . . . . .219

Figure 90. Right rear cover . . . . . . . . . . . . . . . . . . . . . . . . . . .220

Figure 91. Screws on the right lower cover . . . . . . . . . . . . . .221

Figure 92. Rear cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222

Figure 93. Bottom of the control panel . . . . . . . . . . . . . . . . . . 223

Figure 94. Scanner unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224

Figure 95. Upper airflow vent . . . . . . . . . . . . . . . . . . . . . . . . . 225

Figure 96. Face-down exit sensor rail . . . . . . . . . . . . . . . . . . . 225

Figure 97. Face-down output assembly . . . . . . . . . . . . . . . . . 226

Figure 98. Toner lock sensor and color cartridge sensor . . . .227

Figure 99. Subrelay PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . .228

Figure 100. Formatter board . . . . . . . . . . . . . . . . . . . . . . . . . . .230

Figure 101. Connector on formatter board . . . . . . . . . . . . . . . .232

Figure 102. Back side of formatter board . . . . . . . . . . . . . . . . .232

Figure 103. Feeder assembly . . . . . . . . . . . . . . . . . . . . . . . . . .233

Figure 104. Face-up solenoid . . . . . . . . . . . . . . . . . . . . . . . . . .234

Figure 105. Face-up solenoid . . . . . . . . . . . . . . . . . . . . . . . . . .235

Figure 106. Screws on the face-up exit assembly . . . . . . . . . .236

Figure 107. Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237

Figure 108. Pick-up roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Figure 109. Registration roller assembly (front) . . . . . . . . . . . . 239

Figure 110. Registration roller assembly (back) . . . . . . . . . . . .240

Figure 111. Connectors on registration roller assembly . . . . . .241

Figure 112. Density sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . .242

Figure 113. Paper pick-up assembly . . . . . . . . . . . . . . . . . . . .243

Figure 114. Paper pick-up assembly . . . . . . . . . . . . . . . . . . . .244

Figure 115. Paper pick-up assembly . . . . . . . . . . . . . . . . . . . .245

List of figures

Figure 116. Rear of printer with cover removed . . . . . . . . . . . .246

Figure 117. Rear of printer with formatter pan removed . . . . . .247

Figure 118. Formatter pan . . . . . . . . . . . . . . . . . . . . . . . . . . . .248

Figure 119. Formatter pan (left side) . . . . . . . . . . . . . . . . . . . .249

Figure 120. Fan 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .250

Figure 121. Fan 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251

Figure 122. Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252

Figure 123. Controller board . . . . . . . . . . . . . . . . . . . . . . . . . . .253

Figure 124. Cartridge motor . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

Figure 125. Main motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Figure 126. Carousel motor PCA . . . . . . . . . . . . . . . . . . . . . . . 256

Figure 127. Fans 1 and 2 housing assemblies . . . . . . . . . . . . .257

Figure 128. Carousel motor . . . . . . . . . . . . . . . . . . . . . . . . . . .258

Figure 129. Lower air duct . . . . . . . . . . . . . . . . . . . . . . . . . . . .259

Figure 130. Screws on the delivery drive assembly . . . . . . . . .260

Figure 131. Access to main gear assembly . . . . . . . . . . . . . . .261

Figure 132. High-voltage converter 1 PCA . . . . . . . . . . . . . . . .262

Figure 133. High-voltage converter 1 . . . . . . . . . . . . . . . . . . . .263

Figure 134. High-voltage converter 2 PCA . . . . . . . . . . . . . . . .264

Figure 135. High-voltage converter 2 . . . . . . . . . . . . . . . . . . . .265

Figure 136. High-voltage converter 2 . . . . . . . . . . . . . . . . . . . .266

Figure 137. Drum/cartridge drive assembly . . . . . . . . . . . . . . .267

Figure 138. Separation discharge high-voltage converter . . . .268

Figure 139. Plate over media size sensing PCAs . . . . . . . . . . . 269

Figure 140. Media size sensing PCAs . . . . . . . . . . . . . . . . . . .270

Figure 141. Front cover of the 2,000-sheet input unit . . . . . . . .272

Figure 142. Back cover removal . . . . . . . . . . . . . . . . . . . . . . . .273

Figure 143. Left cover removal . . . . . . . . . . . . . . . . . . . . . . . . .274

Figure 144. Vertical transfer unit (VTU) . . . . . . . . . . . . . . . . . .275

Figure 145. Right cover with VTU removed . . . . . . . . . . . . . . .276

Figure 146. Tray 4 removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

Figure 147. Paper pick-up assembly . . . . . . . . . . . . . . . . . . . .278

Figure 148. Controller PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

Figure 149. Screw on front LED PCA assembly . . . . . . . . . . . .280

Figure 150. Front LED PCA . . . . . . . . . . . . . . . . . . . . . . . . . . .281

Figure 151. Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . .281

Figure 152. Main drive assembly . . . . . . . . . . . . . . . . . . . . . . .282

Figure 153. Paper quantity switch assembly . . . . . . . . . . . . . .283

Figure 154. Paper size switch assembly . . . . . . . . . . . . . . . . .284

Figure 155. Tension springs . . . . . . . . . . . . . . . . . . . . . . . . . . .285

Figure 156. Front and back covers . . . . . . . . . . . . . . . . . . . . . .287

Figure 157. Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288

Figure 158. Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . .289

Figure 159. Paper bins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .290

10 List of figures

Figure 160. Flipper assembly (1 of 3) . . . . . . . . . . . . . . . . . . . .291

Figure 161. Flipper assembly (2 of 3) . . . . . . . . . . . . . . . . . . . .292

Figure 162. Flipper assembly (3 of 3) . . . . . . . . . . . . . . . . . . . .292

Figure 163. Delivery head motor . . . . . . . . . . . . . . . . . . . . . . .293

Figure 164. Transport belt motor . . . . . . . . . . . . . . . . . . . . . . .294

Figure 165. Input paper guide (1 of 2) . . . . . . . . . . . . . . . . . . .295

Figure 166. Input paper guide (2 of 2) . . . . . . . . . . . . . . . . . . .296

Figure 167. Metallic tape and housing assembly (1 of 2) . . . . .297

Figure 168. Metallic tape and housing assembly (2 of 2) . . . . .298

Figure 169. Controller PCA (1 of 2) . . . . . . . . . . . . . . . . . . . . .299

Figure 170. Controller PCA (2 of 2) . . . . . . . . . . . . . . . . . . . . .300

Figure 171. Anti-curl strings (1 of 2) . . . . . . . . . . . . . . . . . . . . .301

Figure 172. Anti-curl strings (2 of 2) . . . . . . . . . . . . . . . . . . . . .302

Figure 173. Delivery head assembly (1 of 4) . . . . . . . . . . . . . .303

Figure 174. Delivery head assembly (2 of 4) . . . . . . . . . . . . . .304

Figure 175. Delivery head assembly (3 of 4) . . . . . . . . . . . . . .304

Figure 176. Delivery head assembly (4 of 4) . . . . . . . . . . . . . .305

Figure 177. Interlock switch . . . . . . . . . . . . . . . . . . . . . . . . . . .306

Figure 178. Diagnostic LED PCA . . . . . . . . . . . . . . . . . . . . . . .307

Figure 179. User status LED PCA . . . . . . . . . . . . . . . . . . . . . .308

Figure 180. Attachment assembly . . . . . . . . . . . . . . . . . . . . . .309

Figure 181. Example of a configuration page . . . . . . . . . . . . . .362

Figure 182. Right upper cover detection interlock . . . . . . . . . .370

Figure 183. Drum cartridge detection interlock . . . . . . . . . . . . .370

Figure 184. Black toner cartridge detection interlock . . . . . . . . 371

Figure 185. Toner carousel door detection interlock . . . . . . . .371

Figure 186. Front cover/delivery cover detection interlocks . . .372

Figure 187. Laser shutters . . . . . . . . . . . . . . . . . . . . . . . . . . . .373

Figure 188. Left upper cover detection . . . . . . . . . . . . . . . . . . .374

Figure 189. Right lower cover detection . . . . . . . . . . . . . . . . . .374

Figure 190. Printer paper path . . . . . . . . . . . . . . . . . . . . . . . . .380

Figure 191. Image orientation and direction of travel . . . . . . . .386

Figure 192. Incorrect registration (late and early print) . . . . . . .388

Figure 193. Image skew . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .389

Figure 194. Blank or partially blank page . . . . . . . . . . . . . . . . .390

Figure 195. Horizontal lines (in one color) . . . . . . . . . . . . . . . .391

Figure 196. Horizontal lines (in all colors, CMYK) . . . . . . . . . .392

Figure 197. Rain or speckled print . . . . . . . . . . . . . . . . . . . . . .393

Figure 198. Black, brown, or orange bands . . . . . . . . . . . . . . .394

Figure 199. Background toner scatter . . . . . . . . . . . . . . . . . . .395

Figure 200. Mottled process colors or poor transfer . . . . . . . . .396

Figure 201. Stray toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .397

Figure 202. Dark yellow or contaminated print . . . . . . . . . . . . .398

Figure 203. Color adjust page . . . . . . . . . . . . . . . . . . . . . . . . .415

List of figures

Figure 204. Repetitive defect ruler . . . . . . . . . . . . . . . . . . . . . . 420

Figure 205. Cleaning the transfer drum . . . . . . . . . . . . . . . . . .423

Figure 206. Rear view of 2,000-sheet input unit . . . . . . . . . . . .428

Figure 207. Location of sensors in the 2,000-sheet input unit .432 Figure 208. Multi-bin mailbox power supply test mode switch . 434

Figure 209. Connectors on the controller board . . . . . . . . . . . .440

Figure 210. General printer circuit diagram (1 of 2) . . . . . . . . .441

Figure 211. General printer circuit diagram (2 of 2) . . . . . . . . .442

Figure 212. Major assembly locations (1 of 2) . . . . . . . . . . . . .450

Figure 213. Major assembly locations (2 of 2) . . . . . . . . . . . . .451

Figure 214. Printer covers and doors (1 of 3) . . . . . . . . . . . . . .452

Figure 215. Printer covers and doors (2 of 3) . . . . . . . . . . . . . .454

Figure 216. Printer covers and doors (3 of 3) . . . . . . . . . . . . . .456

Figure 217. Internal cover assembly . . . . . . . . . . . . . . . . . . . . . 458

Figure 218. Internal components (1 of 6) . . . . . . . . . . . . . . . . . 460

Figure 219. Internal components (2 of 6) . . . . . . . . . . . . . . . . . 462

Figure 220. Internal components (3 of 6) . . . . . . . . . . . . . . . . . 464

Figure 221. Internal components (4 of 6) . . . . . . . . . . . . . . . . . 466

Figure 222. Internal components (5 of 6) . . . . . . . . . . . . . . . . . 468

Figure 223. Internal components (6 of 6) . . . . . . . . . . . . . . . . . 470

Figure 224. Drum/cartridge drive assembly . . . . . . . . . . . . . . .472

Figure 225. Delivery drive assembly . . . . . . . . . . . . . . . . . . . . . 473

Figure 226. Tray 3 assembly . . . . . . . . . . . . . . . . . . . . . . . . . .474

Figure 227. Tray 2 assembly . . . . . . . . . . . . . . . . . . . . . . . . . .475

Figure 228. Paper pick-up assembly (1 of 3) . . . . . . . . . . . . . .476

Figure 229. Paper pick-up assembly (2 of 3) . . . . . . . . . . . . . .477

Figure 230. Paper pick-up assembly (3 of 3) . . . . . . . . . . . . . .478

Figure 231. Registration frame assembly . . . . . . . . . . . . . . . . .480

Figure 232. Registration roller assembly . . . . . . . . . . . . . . . . .481

Figure 233. Feeder assembly . . . . . . . . . . . . . . . . . . . . . . . . . .482

Figure 234. Tray 1 pick-up assembly . . . . . . . . . . . . . . . . . . . . 483

Figure 235. Tray 1 assembly . . . . . . . . . . . . . . . . . . . . . . . . . .484

Figure 236. Delivery assembly . . . . . . . . . . . . . . . . . . . . . . . . .485

Figure 237. Delivery cover assembly . . . . . . . . . . . . . . . . . . . . 486

Figure 238. Transfer belt assembly . . . . . . . . . . . . . . . . . . . . .487

Figure 239. Fuser assembly (1 of 2) . . . . . . . . . . . . . . . . . . . . .488

Figure 240. Fuser assembly (2 of 2) . . . . . . . . . . . . . . . . . . . . .489

Figure 241. PCA assembly location diagram . . . . . . . . . . . . . . 491

Figure 242. 2,000-sheet input unit covers and doors . . . . . . . .492

Figure 243. 2,000-sheet input unit internal components . . . . . . 494

Figure 244. Multi-bin mailbox components (1 of 3) . . . . . . . . . . 496

Figure 245. Multi-bin mailbox components (2 of 3) . . . . . . . . . . 498

Figure 246. Multi-bin mailbox components (3 of 3) . . . . . . . . . . 500

12 List of figures

List of tables

Table 1. Features and optional accessories by printer model. . 19

Table 2. Printer performance . . . . . . . . . . . . . . . . . . . . . . . . . .20

Table 3. Electrical specifications. . . . . . . . . . . . . . . . . . . . . . . .21

Table 4. Operating environment specifications. . . . . . . . . . . . .21

Table 5. Acoustic emissions . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Table 6. Printer dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Table 7. Consumable storage specifications . . . . . . . . . . . . . .23

Table 8. Media capacity and sizes for input trays . . . . . . . . . . .28

Table 9. Media capacity and sizes for the multi-bin mailbox. . .30

Table 10. Ordering information . . . . . . . . . . . . . . . . . . . . . . . . . .49

Table 11. Technical support websites. . . . . . . . . . . . . . . . . . . . .50

Table 12. Printer control panel menu map overview. . . . . . . . . .69

Table 13. Information Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Table 14. Proof and Print Menu . . . . . . . . . . . . . . . . . . . . . . . . .72

Table 15. Paper Handling Menu . . . . . . . . . . . . . . . . . . . . . . . . .72

Table 16. Configuration Menu. . . . . . . . . . . . . . . . . . . . . . . . . . .75

Table 17. Printing Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Table 18. I/O Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Table 19. Resets Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Table 20. Color Adjust Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Table 21. Service Mode Menu . . . . . . . . . . . . . . . . . . . . . . . . . .80

Table 22. Paper handling accessory status LEDs . . . . . . . . . . .95

Table 23. Replacement frequencies for printer consumables. .105

Table 24. Subtractive color absorption . . . . . . . . . . . . . . . . . . . 126

Table 25. Subtractive color mixing . . . . . . . . . . . . . . . . . . . . . .127

Table 26. Additive color mixing. . . . . . . . . . . . . . . . . . . . . . . . .128

Table 27. Fusing temperatures . . . . . . . . . . . . . . . . . . . . . . . . .154

Table 28. Printer motor and heater names and descriptions . .159

Table 29. Fan operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165

Table 30. Feed speeds based on media type. . . . . . . . . . . . . .167

Table 31. Printer sensor names and descriptions. . . . . . . . . . .173

Table 32. Printer switch names and descriptions . . . . . . . . . . . 175

Table 33. Tray 2 and Tray 3 paper size detection. . . . . . . . . . . 176

Table 34. Printer clutch and solenoid names and descriptions.177 Table 35. 2,000-sheet input unit sensors, switches, clutches,

and motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182

Table 36. Paper quantity detection switches. . . . . . . . . . . . . . . 183

Table 37. Paper size detection switches. . . . . . . . . . . . . . . . . .183

List of tables

Table 38. Multi-bin mailbox sensors, switches, motors, and

controller board PCA. . . . . . . . . . . . . . . . . . . . . . . . .190

Table 39. Numbered printer messages. . . . . . . . . . . . . . . . . . .316

Table 40. Unnumbered printer messages. . . . . . . . . . . . . . . . .334

Table 41. Sensor monitor test. . . . . . . . . . . . . . . . . . . . . . . . . .369

Table 42. Media jam detection . . . . . . . . . . . . . . . . . . . . . . . . .381

Table 43. Streaking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .401

Table 44. Neutral axis adjustments. . . . . . . . . . . . . . . . . . . . . .418

Table 45. Status LED on the 2,000-sheet input unit . . . . . . . . .427

Table 46. Patterns of LED flashing (2-second pause between

each pattern). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .429

Table 47. DIP switch settings for troubleshooting test

procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .430

Table 48. Status LEDs on the multi-bin mailbox . . . . . . . . . . . .436

Table 49. Options, accessories, and consumables. . . . . . . . . . 446

Table 50. Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . .448

Table 51. Printer doors and covers (1 of 3). . . . . . . . . . . . . . . . 453

Table 52. Printer doors and covers (2 of 3). . . . . . . . . . . . . . . . 455

Table 53. Printer covers and doors parts . . . . . . . . . . . . . . . . .457

Table 54. Internal cover assembly parts. . . . . . . . . . . . . . . . . .459

Table 55. Internal components parts (1 of 6) . . . . . . . . . . . . . .461

Table 56. Internal components parts (2 of 6) . . . . . . . . . . . . . .463

Table 57. Internal components parts (3 of 6) . . . . . . . . . . . . . .465

Table 58. Internal components parts (4 of 6) . . . . . . . . . . . . . .467

Table 59. Internal components parts (5 of 6) . . . . . . . . . . . . . .469

Table 60. Internal components parts (6 of 6) . . . . . . . . . . . . . .471

Table 61. Drum/cartridge drive assembly parts . . . . . . . . . . . .472

Table 62. Delivery drive assembly parts. . . . . . . . . . . . . . . . . .473

Table 63. Tray 3 assembly parts. . . . . . . . . . . . . . . . . . . . . . . .474

Table 64. Tray 2 assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . .475

Table 65. Paper pick-up assembly parts. . . . . . . . . . . . . . . . . .479

Table 66. Registration frame assembly parts . . . . . . . . . . . . . . 480

Table 67. Registration roller assembly parts. . . . . . . . . . . . . . .481

Table 68. Feeder assembly parts . . . . . . . . . . . . . . . . . . . . . . . 482

Table 69. Tray 1 pick-up assembly parts . . . . . . . . . . . . . . . . .483

Table 70. Tray 1 assembly parts. . . . . . . . . . . . . . . . . . . . . . . .484

Table 71. Delivery assembly parts . . . . . . . . . . . . . . . . . . . . . .485

Table 72. Delivery cover assembly parts . . . . . . . . . . . . . . . . .486

Table 73. Transfer belt assembly parts. . . . . . . . . . . . . . . . . . .487

Table 74. Fuser assembly parts . . . . . . . . . . . . . . . . . . . . . . . .490

Table 75. PCA assembly parts . . . . . . . . . . . . . . . . . . . . . . . . . 491

Table 76. 2,000-sheet input unit cover and door parts . . . . . . . 493

Table 77. 2,000-sheet input unit internal component parts. . . .495

Table 78. Multi-bin mailbox component parts (1 of 3). . . . . . . .497

14 List of tables

Table 79. Multi-bin mailbox component parts (2 of 3). . . . . . . .499

Table 80. Multi-bin mailbox component parts (3 of 3). . . . . . . .501

Table 81. Numerical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . 502

Table 82. Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . .513

List of tables

16 List of tables

Product information

Chapter contents

Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . 21

Operating environment specifications . . . . . . . . . . . . . 21

Acoustic emission specifications . . . . . . . . . . . . . . . . . 22

Printer dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Consumable storage specifications. . . . . . . . . . . . . . . 23

Site requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

General guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Space requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Media requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Selecting media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Storing media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Media capacity and sizes for input trays . . . . . . . . . . . 28

Media capacity and sizes for the multi-bin mailbox . . . 30

Media weights and sizes for duplexer . . . . . . . . . . . . . 31

Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Glossy media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Heavy paper stock. . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Colored media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Media to avoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Chapter contents

Identification (model and serial numbers) . . . . . . . . . . . . . . . 34

Product overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

External views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Formatter assemblies . . . . . . . . . . . . . . . . . . . . . . . . . 37

Paper handling accessories and options. . . . . . . . . . . 38

Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

FCC regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Canadian DOC regulations . . . . . . . . . . . . . . . . . . . . . 39

Declarations of conformity. . . . . . . . . . . . . . . . . . . . . . 40

VCCI statement (Japan) . . . . . . . . . . . . . . . . . . . . . . . 43

EMI statement (Korea). . . . . . . . . . . . . . . . . . . . . . . . . 43

Laser safety statement . . . . . . . . . . . . . . . . . . . . . . . . 43

Laser statement for Finland. . . . . . . . . . . . . . . . . . . . . 44

Product information sheet . . . . . . . . . . . . . . . . . . . . . . 45

Toner safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Material Safety Data Sheet . . . . . . . . . . . . . . . . . . . . . 45

Ozone safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

18 Chapter 1 - Product information

Printer features

Table 1. Features and optional accessories by printer model

8500 8500 N 8500 DN

Features

Standard DIMM memory 32 MB 32 MB 64 MB Expandable to 512 MB of DIMM Internal printer hard disk X 2,000-sheet input unit X Duplexer X HP JetDirect 600N internal

print server X X

Optional accessories

memory X X X

External (EIO-compatible) printer hard disk

ROM, or synchronous DRAM DIMMs X X X Duplexer X X HP JetDirect 600N internal

print server X Multi-bin mailbox X

To expand the DIMM memory to 512 MB, install 64-MB DIMMs in all eight DIMM slots.

Printer features

Table 2. Printer performance

Print speeds

●

Text and graphics resolution

●

Approximate print speeds

Letter, A4-size

●

Legal, Executive, 11-by-17 inch size

Heavy paper Transparencies

Fonts

Printer personality support

User interface and EIO

Not available at initial product introduction.

●

24 pages per minute (ppm) black and white (b/w) 6 ppm color

600 dpi resolution

24 ppm b/w; 6 ppm color

12 ppm b/w; 3 ppm color

3.2 ppm b/w; 2.2 ppm color

2.6 ppm b/w; 2.0 ppm color HP LaserJet 45 TrueType™ font set

PostScript® fonts Automatic personality switching

PCL1 and PostScript support Standard ECP or bidirectional parallel cable interface

(IEEE-1284 compliant) 2 enhanced input/output (EIO) slots Automatic I/O switching

The approximate print speeds offered by this printer might vary from those listed above because the following factors affect processing time:

●

complexity and size of graphics

●

I/O configuration

●

computer configuration

●

amount of printer memory

●

network operating system

●

network configuration

●

printer color calibration

20 Chapter 1 - Product information

Specifications

Electrical specifications

Table 3. Electrical specifications

Item 110-volt models 220-volt models

Power requirements 100 to 127 V (+/- 10%)

50/60 Hz (+/- 2 Hz)

Power consumption (typical)

During printing (black and

white) During printing (color) During standby During Power Save mode During Off mode

Minimum recommended circuit capacity for typical product

750 W (average) 375 W (average)

190 W (average)

< 45 W

< 2 W

12.0 A at 120 V 6.0 A at 220 V

Operating environment specifications

Table 4. Operating environment specifications

Item Operating Storage

Temperature

Recommended Allowed

20 to 26° C (68 to 79° F) 15 to 30° C (59 to 86° F)

220 to 240 V (+/- 10%)

50/60 Hz (+/- 2 Hz)

750 W (average) 375 W (average)

190 W (average)

< 45 W

< 2 W

0 to 35° C (32 to 95° F)

-20 to 60° C (-4 to 140° F)

Humidity

Recommended Allowed

Altitude

Allowed 0 to 3,048 m (0 to 10,000 ft) 0 to 3,048 m (0 to 10,000 ft)

20 to 50% RH 10 to 80% RH

35 to 85% RH 10 to 95% RH

Specifications

Acoustic emission specifications

Table 5. Acoustic emissions

Operation position (per ISO 9296, DIN 45635, T.19)

Printing LpA 54 dB(A) Standby L

A 49 dB(A)

Bystander 1 meter (per ISO 7779, DIN 45635, T.19)

Printing LpA 50 dB(A) Standby L

A 45 dB(A)

Sound power (per ISO 9296)

Printing 6.7 B (A) Standby 6.1 B (A)

Printer dimensions

Table 6. Printer dimensions

Printer Printer with stand

Height

Width

750 mm

30 in

566 mm

22 in

1111 mm

44 in

566 mm

22 in

Printer with 2,000-

sheet input unit and

multi-bin mailbox

1230 mm

48 in

1056 mm

42 in

625 mm

Depth Weight (with

consumables)

25 in

87 kg

192 lb

22 Chapter 1 - Product information

625 mm

25 in

100 kg

220 lb

625 mm

25 in

118 kg

260 lb

Consumable storage specifications

The life of consumables is greatly affected by their storage environment. Use the following table to determine shelf life of stored consumables.

For consumable replacement specifications , see page 105.

Table 7. Consumable storage specifications

Normal (maximum of 2.5 years) 0 to 35° C (32 to 95° F)

Temperature

Severe (maximum of 18 days) High 35 to 40° C (95 to 104° F)

Low 0 to -20° C (32 to -4° F)

Maximum temperature change rate

Humidity

Atmospheric pressure

40 to 15° C (104 to 59° F) within 3 minutes

-20 to 25° C (-4 to 77° F) within 3 minutes

Normal (maximum of 2.5 years) 35 to 85% RH Severe (maximum of 18 days) High 85 to 95% RH

Low 10 to 35% RH

460 to 760 mm Hg

Specifications

Site requirements

General guidelines

Locating and placing the printer correctly are important in maintaining the performance level that has been set at the factory. In particular, be sure to adhere to the environmental specifications listed in this chapter. The following are recommendations for locating and placing the printer:

●

Install in a well-ventilated, dust-free area.

●

Install on a hard, level surface.

●

Install where the temperature and humidity do not change abruptly. Do not install near water sources, humidifiers, air conditioners, refrigerators, or other major appliances.

●

Do not expose the printer to direct sunlight, dust, open flames, or ammonia fumes.

●

Install the printer away from w alls or other objects. There m ust be enough space around the printer for proper access and ventilation (see figure 1 on page 25).

●

Install the printer away from the direct flow of exhaust from air ventilation systems.

24 Chapter 1 - Product information

Space requirements

Figure 1. Space requirements

Top view (with optional multi-bin mailbox and 2,000-sheet input

unit) Front view (with optional multi-bin mailbox and 2,000-sheet input

unit)

Site requirements

Media requirements

Selecting media

Many types of paper and other print media can be used with the printer, within certain specifications. Using media that does not meet the specifications outlined in this chapter can increase the incidence of media jams, contribute to repair and maintenance costs, and cause premature wear, print quality problems, and problems requiring service. This service might not be covered by the HP warranty or service agreements.

Before purchasing media or specialized f orms, test a small quantity in the printer. Make sure your media supplier obtains and understands the media specifications in the

Specification Guide

. For ordering information, see page 445.

Note It is possible that media could meet all of the specifications in this

chapter and still not print satisfactorily. This might be caused by abnormal characteristics of the printing environment, such as extremes in temperature and humidity.

●

For complete media specifications, see the

Family Paper Specification Guide

●

Use only print media that meet the specifications outlined in this chapter.

●

Do not try to print unsupported sizes or weights of media or other unsupported media.

●

Always handle transparencies and glossy media b y their edges to avoid fingerprints in the image area.

●

Adhesives on any type of media must be compatible with the printer’s fusing temperatures (approximately 190° C or 374° F).

●

Do not use media that have already passed through the printer or through a copy machine, even if there is no printing on the page.

●

Recycled media can be used with this printer. Recycled media must meet the specifications described in this chapter.

HP LaserJet Printer Family Paper

HP LaserJet Printer

26 Chapter 1 - Product information

Storing media

Follow these guidelines when stacking and storing media:

Store paper in its ream wrapper until you are ready to use it.

●

Rewrap partially used packages of media before storing.

●

Stack each carton upright and squarely on top of each other.

●

Store envelopes in a protective box to avoid damaging the

●

envelope edges. Keep stored media away from temperature and humidity

●

extremes.

●

store cartons or reams directly on the floor where they will

Do not

absorb humidity. Instead, place cartons on a pallet or on shelves.

store individual reams in any manner that causes them to

Do not

curl or warp along the edges.

stack more than six cartons on top of each other.

Do not

place anything on top of media, regardless of whether the

Do not

media is packaged or unpackaged.

store printed documents in vinyl folders or expose the

Do not

documents to petroleum-based solvents.

Media requirements

Media capacity and sizes for input trays

The following table lists the types and sizes of media supported by each input tray. For best results, use HP LaserJet paper or conventional white copier paper. The media should be of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, perforations, and curled or bent edges. For a complete list of media specifications, see the

Specification Guide

Table 8. Media capacity and sizes for input trays

Media size and

Media type

Tray 1

Pape r

Plain Preprinted Letterhead Prepunched Bond Recycled Color Card stock Heavy (more

than 28 lb,

105 g/m

Glossy

Envelopes B5 (portrait)

Labels A4 (landscape)

Transparencies A4 (landscape)

)

orientation Media weight Maximum capacity

11 by 17 in (portrait) JIS B4 (portrait) A3 (portrait) A4 (portrait) A5 (portrait) Custom min. (99 by

190 mm, 3.90 by 7.49 in) (portrait)

Custom max. (304 by

469 mm, 11.98 by 18.48

in) (portrait) Executive (portrait) ISO B5 (portrait) JIS B4 (portrait) JIS B5 (portrait) Letter (landscape) Legal (landscape)

C5 (portrait) Commercial #10 (Com10)

(portrait) DL (portrait) Double Post Card

(JPOSTD) Monarch (portrait)

Letter (landscape)

HP LaserJet Printer Family Paper

16 to 58 lb (60 to 216 g/m

Maximum 24 lb (90 g/m bond

— Limit to media-fill mark on

4 to 5 mils (0.10 to 0.13 mm) thick*

) bond

100 sheets of 20 lb (75 g/m2) bond

Limit to media-fill mark on the media width guides

)

Approximately 10

Limit to media-fill mark on the media width guides

the media width guides Limit to media-fill mark on

the media width guides

28 Chapter 1 - Product information

Table 8. Media capacity and sizes for input trays (continued)

Media size and

Media type

Tray 2

Pape r

Plain Preprinted Letterhead Prepunched Bond Recycled Color Glossy

Transparency A4 (portrait)

Tray 3

Pape r

Plain Preprinted Letterhead Prepunched Bond Recycled Color Glossy

Transparency A4 (portrait)

2,000-sheet input unit (only available on 8500 DN model)

Paper

Plain Preprinted Letterhead Prepunched Bond Recycled Color Glossy

* HP recommends using transparencies that are 5 mil (0.13 mm) thick with this printer.

orientation Media weight Maximum capacity

A4 (landscape) JIS B4 (portrait) Letter (landscape) Legal (portrait)

Letter (portrait)

11 by 17 in (portrait) A3 (portrait) A4 (landscape) JIS B4 (portrait) Legal (portrait) Letter (landscape)

Letter (portrait)

11 by 17 in (portrait) A4 (landscape) JIS B4 (portrait) Legal (portrait) Letter (landscape)

16 to 28 lb (60 to 105 g/m

4 to 5 mils (0.10 to 0.13 mm) thick*

16 to 28 lb (60 to 105 g/m

4 to 5 mils (0.10 to 0.13 mm) thick*

16 to 28 lb (60 to 105 g/m

) bond

500 sheets of 20 lb (75 g/m2) bond

Limit to media-fill mark on the media width guides

500 sheets of 20 lb (75 g/m2) bond

Limit to media-fill mark on the media width guides

2,000 sheets of 20 lb (75 g/m2) bond

Limit to media-fill mark on the media width guides

Media requirements

Media capacity and sizes for the multi-bin mailbox

The following table lists the types and sizes of media supported by multi-bin mailbox output bins.

Table 9. Media capacity and sizes for the multi-bin mailbox

Media type Media size Media weight Maximum capacity

Mailboxes

Paper

Plain Preprinted Letterhead Prepunched Bond Recycled Color

Left (face-up) output bin

Paper

Plain Preprinted Letterhead Prepunched Bond Recycled Color Card Stock Heavy (more

than 28 lb,

105 g/m

Glossy

Labels A4

Transparency A4

Envelopes B5

* HP recommends using transparencies that are 5 mils (0.13 mm) thick with this printer.

)

11 by 17 in 3 A4 JIS B4 Legal Letter

11 by 17 in A3 A4 A5 Custom min. (99 by 190

mm, 3.90 by 7.49 in) Custom max. (304 by 469

mm, 11.98 by 18.48 in) Executive JIS B4 JIS B5 Legal Letter

Letter

C5 Commercial #10 (Com10) DL Double Post Card

(JPOSTD) Monarch

16 to 28 lb (60 to

105 g/m

16 to 58 lb (60 to 216 g/m

——

4 to 5 mils (0.10 to 0.13 mm) thick*

Maximum 24 lb (90 g/m bond

) bond

250 sheets of 20 lb (75 g/m2) bond

125 sheets of 20 lb (75 g/m2) bond

—

)

30 Monarch-sized envelopes

30 Chapter 1 - Product information

+ 518 hidden pages