HP Classroom Manager Started Guide

HP Classroom Manager

Software Guide

HP Classroom Manager 10.61

This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

Windows, Windows Vista, and MultiPoint are trademarks of Microsoft Corporation in the U.S. and other countries.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition (March 2012) Document Part Number:678605-001

HP Classroom Manager 10.61

Table of Contents

Conventions Used ...................................................................................................................................... vi

Terminology Used ...................................................................................................................................... vi

Useful Links ............................................................................................................................................... vi

INSTALLATION 1

System Pre-Requisites ................................................................................................................................ 2

Starting the Installation .............................................................................................................................. 2

Creating an administrative (network) installation ........................................................................................... 6

Silent Installation ....................................................................................................................................... 7

Install Configuration Options Dialog .......................................................................................................... 8

HP Classroom Manager Deploy - Remote Install Utility .................................................................................... 8

Starting HP Classroom Manager Deploy ..................................................................................................... 9

Preparing a Deployment ......................................................................................................................... 10

Deploy an HP Classroom Manager Package ............................................................................................... 10

Deploy a Client Configuration .................................................................................................................. 13

Deploy an HP Classroom Manager License file ........................................................................................... 13

Remote Uninstall ................................................................................................................................... 14

Pre-Define Settings For A Future Deployment ............................................................................................ 15

Log Files ............................................................................................................................................... 15

HP Classroom Manager Deploy - Room Mode ................................................................................................ 16

STARTING HP CLASSROOM MANAGER 17

Starting HP Classroom Manager .................................................................................................................. 17

The Control Window .................................................................................................................................. 18

Tutor Toolbar............................................................................................................................................ 20

Student Automatic Login ............................................................................................................................ 21

Student Register ....................................................................................................................................... 21

Working with Classroom Layouts ................................................................................................................. 24

Setting a background ............................................................................................................................. 24

Power Management – Power on/Power off .................................................................................................... 25

Client Power Off .................................................................................................................................... 26

Finding and Connecting to Students ............................................................................................................ 26

Connect to Students via Room Mode ........................................................................................................ 27

The Known List of Students ..................................................................................................................... 27

Creating a class for Students to join (Publish Class) ................................................................................... 28

Client Disconnects from an Active Session ................................................................................................ 30

Configuring HP Classroom Manager For Subnet Browsing ............................................................................ 30

Understanding IP Addresses .................................................................................................................... 31

Implementing HP Classroom Manager in a Terminal Server Environment ...................................................... 31

Using a Name Server/Gateway to Find Student PCs ....................................................................................... 32

Installing & Configuring a Name Server .................................................................................................... 32

Gateway Configuration – General Properties.............................................................................................. 33

Gateway Configuration – Creating Keys .................................................................................................... 34

Gateway Configuration Utility - Licenses Tab ............................................................................................. 36

Gateway Configuration Utility - Security Tab ............................................................................................. 37

Working with Groups ................................................................................................................................. 37

Group Leaders ....................................................................................................................................... 38

Customize Client and Group Icons ............................................................................................................... 40

USING HP CLASSROOM MANAGER 41

Lock/Unlock Students Mouse and Keyboard .................................................................................................. 41

To blank a Clients screen when locked ...................................................................................................... 41

To display a graphic when locking a Client workstation ............................................................................... 41

Viewing Student screens ............................................................................................................................ 42

iii

HP Classroom Manager 10.61

Blanking the Clients screen while Viewing ................................................................................................. 44

Sending Ctrl+Alt+Delete while viewing ..................................................................................................... 44

Viewing multiple screens simultaneously................................................................................................... 44

Blank All Client Screens ............................................................................................................................. 44

Remote Clipboard ..................................................................................................................................... 45

Scanning Students .................................................................................................................................... 45

Scanning multiple screens simultaneously ................................................................................................. 47

Monitor Mode ........................................................................................................................................... 48

Messenger Monitoring ................................................................................................................................ 50

View Instant Messenger History ............................................................................................................... 51

Keyboard Monitoring ................................................................................................................................. 52

Setting up Word Lists ............................................................................................................................. 53

View Typing History ............................................................................................................................... 54

Screen Capture ......................................................................................................................................... 55

Capture a Students screen whilst Viewing ................................................................................................. 55

Capture a Students screen whilst Scanning ............................................................................................... 55

Showing to Students ................................................................................................................................. 56

Show Leader ......................................................................................................................................... 59

Exhibit - Showing a Student's screen on Student screens ............................................................................ 59

Interactive Whiteboard .............................................................................................................................. 60

Annotating Screens ................................................................................................................................... 62

Annotate Toolbar ................................................................................................................................... 63

Audio Monitoring ....................................................................................................................................... 64

Using Audio Support .................................................................................................................................. 66

The Announce Function .......................................................................................................................... 66

Using Audio while Viewing ...................................................................................................................... 66

Using Audio while Showing ..................................................................................................................... 66

Adjusting Audio settings ......................................................................................................................... 67

HP Classroom Manager Video Player ............................................................................................................ 67

Play a Video file on a workstation ............................................................................................................ 68

HP Classroom Manager Video Player Control Panel ..................................................................................... 68

Using Replay Files ..................................................................................................................................... 69

Record Replay Files For All Students ......................................................................................................... 70

Record Replay Files for Individual Students ............................................................................................... 70

Record Replay Files at the Tutor .............................................................................................................. 71

Watching Replay Files............................................................................................................................. 71

Replay Window - Control Panel ................................................................................................................ 72

Showing Replay Files to Students ............................................................................................................ 73

Show Application ...................................................................................................................................... 74

Chatting to Students ................................................................................................................................. 75

The Chat Window ................................................................................................................................... 76

Sending a Message to Students .................................................................................................................. 77

Send a message whilst Viewing ............................................................................................................... 78

Creating Preset Messages ....................................................................................................................... 78

Help Requests .......................................................................................................................................... 79

Transferring Files ...................................................................................................................................... 80

Distributing Files ....................................................................................................................................... 82

Sending and Collecting Work ...................................................................................................................... 83

Remotely Executing applications on Student workstations .............................................................................. 86

User Defined Tools .................................................................................................................................... 88

Rebooting or Logging out Students .............................................................................................................. 89

Web Control Module .................................................................................................................................. 90

Setting up an Approved or Restricted Web Site List .................................................................................... 92

View Web History .................................................................................................................................. 96

Co-Browser .............................................................................................................................................. 96

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Using the Co-Browser ............................................................................................................................. 97

Lock/Unlock Students in the Co-browser ................................................................................................... 98

Application Control Module ......................................................................................................................... 99

Setting up Approved or Restricted Applications ........................................................................................ 101

View Application History ....................................................................................................................... 104

Student Surveys ..................................................................................................................................... 105

Survey Lists ........................................................................................................................................ 107

Printer Management ................................................................................................................................ 108

Using Print Management ....................................................................................................................... 109

View Print History ................................................................................................................................ 111

Device Control ........................................................................................................................................ 112

Tutor Profiles .......................................................................................................................................... 113

Manage Student Resources ...................................................................................................................... 114

Student Journal ...................................................................................................................................... 114

Lesson Planner ....................................................................................................................................... 116

Class Wizard ........................................................................................................................................... 116

Class Lists .............................................................................................................................................. 118

Student Toolbar ...................................................................................................................................... 119

Student Rewards..................................................................................................................................... 121

CONFIGURING THE STUDENT WORKSTATION 122

Network Settings .................................................................................................................................... 122

Room Settings ........................................................................................................................................ 123

Security Settings..................................................................................................................................... 124

Audio Settings ........................................................................................................................................ 125

User Interface Settings ............................................................................................................................ 126

Advanced Settings .................................................................................................................................. 127

Student Journal Settings .......................................................................................................................... 128

Terminal Services Settings ....................................................................................................................... 129

CONFIGURING THE TUTOR WORKSTATION 130

Start Options .......................................................................................................................................... 130

Network Settings .................................................................................................................................... 132

Performance Settings .............................................................................................................................. 134

Student Selection .................................................................................................................................... 134

Administration - Security Settings ............................................................................................................. 136

Administration - Profiles ........................................................................................................................... 137

TECH CONSOLE 139

Hardware and Software Inventory ......................................................................................................... 140

TESTING MODULE 141

The Test Designer ................................................................................................................................... 141

The Questions Interface ........................................................................................................................ 142

The Exam Interface .............................................................................................................................. 151

Setting Up User Accounts ..................................................................................................................... 155

Admin Options ..................................................................................................................................... 156

Import/Export Data .............................................................................................................................. 156

The Testing Console ................................................................................................................................ 157

Running an Exam ................................................................................................................................ 157

Test Reports Window ........................................................................................................................... 159

The Test Player ....................................................................................................................................... 160

Appendix: Features of HP Classroom Manager and HP Classroom Manager for MultiSeat 162

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Conventions Used

The following logical and easy to understand conventions are used in this manual: -

 Step-by-step instructions, which should be performed in sequence, are shown as numbered paragraphs,

beneath a clearly stated, „How to do‟ heading.

 As there is often more than one way of carrying out a task you will find „Or‟ options also included.  Additional tips or explanatory notes regarding these instructions are enclosed in a border under the heading

„Note‟.

 Individual items in menu commands are enclosed in braces and should be followed in sequence, for example:

{Clients}{Broadcast}.

Terminology Used Control/Tutor The workstation that is used to take over another.

Client/Student The workstation that is to be taken over.

Available Client When a Client has been installed on a workstation, it becomes available for connection to a

Control. A Client must be available before a Control can connect to it.

Known Client Having browsed for available Clients, HP Classroom Manager stores a list of Clients in the

Client.NSS file. These are Known Clients.

Connected Client All available Client‟s or Groups of Clients can be chosen for simultaneous connection. A

Control can only remote control a Client to which they are connected.

Selected Client A Client or group of connected Clients can be selected by the Control. The Control can then

perform a variety of functions such as View, Show, Message, etc. A Control can switch between multiple Clients, making each of them, in turn, the selected Clients.

Useful Links

 HP Classroom Manager

 Restricting Access to the HP Classroom Manager Tutor in an HP MultiSeat Environment

 Additional HP Classroom Manager manuals

HP Classroom Manager 10.61

INSTALLATION

Installing HP Classroom Manager is exceptionally easy and provided you follow a few simple rules you should be up and running within a very short time.

Features Not Available on HP MultiSeat

In a shared computing environment, like HP MultiSeat, some of the HP Classroom Manager features listed in this document are not available. For example, options such as shutting down a student system would not make sense since multiple students are sharing one host PC. Please refer to the chart in this document for details on which features do not apply to HP MultiSeat environments: Appendix: Features of HP Classroom Manager and HP Classroom Manager for MultiSeat.

Deployment Scenarios

HP Classroom Manager is supported on consumer operating systems (such as Windows® 7) running on desktops, laptops, and workstations. It is also supported on HP MultiSeat host PCs running Windows MultiPoint™ Server. Installation and usage vary depending on the combination of these platforms within your virtual classroom environment.

 Traditional PC Teacher and MultiSeat Students

In this scenario, the teacher will run the HP Classroom Manager Tutor console on a desktop or laptop while the students will use HP MultiSeat stations. In this case, you would choose to install only the Student

component on the HP MultiSeat host PC (as an administrator in Maintenance Mode). On the teacher‟s

computer, you would install only the Tutor component. During the installation, an option is presented asking if MultiSeat stations will be used as students in the classroom. In this scenario, you would enable this option, which will remove the functions from the Tutor console which are not supported with MultiSeat students. You can also change this option after installation by opening the Tutor console and going to School | Configuration

| Start Options and toggling the checkbox labeled “Tutor will be used to connect to students within a MultiSeat thin client environment.”

 MultiSeat Teacher and Students

In this scenario, the teacher and the students will all use HP MultiSeat stations. In this case, you would choose the Custom option during installation (as an administrator in Maintenance Mode), then choose to install both the Tutor and the Student components. The MultiSeat option mentioned in the previous scenario will automatically be enabled. It is advisable to add security so that students cannot run the Tutor console. For information on restricting access to the Tutor console to certain users, refer to Restricting Access to the

HP Classroom Manager Tutor in an HP MultiSeat Environment.

Decide what functions to install

To be able to Show to and Control this workstation from another you install a Student, sometimes called a Client.

If you want to be able to Show to or take over another workstation from this one, you install both a Tutor, also called a Control, and a Student.

To manage and maintain computers you will need to install the Tech Console. This provides Lab Technicians and Network Managers with the main HP Classroom Manager features.

Note: The HP Classroom Manager Tutor is configured to use TCP/IP.

What naming convention are you going to use for the Student workstations?

HP Classroom Manager requires that each Student workstation be allocated a unique name. To take advantage of the full range of Connection and Administrative functionality of HP Classroom Manager you need to have a sensible naming convention for the Student Workstations.

For example, you might decide that all workstations in one classroom would start with the name CLASS1_WK. You can then configure the Tutor program to automatically connect to the workstations in that room only.

Alternatively you might decide to use the Machine Name or Computer Name that is already set up as part of your networking environment. Whichever method you use it is important that it easily identifies the individual workstations in a way that is recognizable to the user, at the Tutor workstation.

You are now ready to install HP Classroom Manager Tutor and Student programs.

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Network Access: Allow anonymous SID/Name translation

ENABLED

Network Access: Do not allow anonymous enum of SAM accounts

DISABLED

Network Access: Do not allow anonymous enum of SAM accounts & shares

DISABLED

Network Access: Let everyone permissions apply to anonymous users

ENABLED

Network Access: Restrict anonymous access to Named Pipes and Shares

DISABLED

System Pre-Requisites

Some areas of HP Classroom Manager‟s functionality rely on the presence of certain files/applications, please ensure these are available before installing HP Classroom Manager.

General

Internet Explorer 5 service pack 2 or above.

Windows XP/Windows Vista™, Windows 7, Windows MultiPoint Server 2011. 35Mbytes free disk space for Student only installation. 90Mbytes free disk space for full installation. TCP/IP.

The HP Classroom Manager Tutor requires a screen resolution of 1024 x 768 or above.

Testing Module

The Test Designer requires MDAC 2.1 or higher and COMCTL32.dll version 5.80 or higher. During installation, HP Classroom Manager will check to see if these files are present and advise if not. However, if installing „silently‟ using the HP Classroom Manager Deploy utility, you will not be warned if the files are missing.

Note: To enable printer notifications to be sent to the Tutor PC the installer applies the following changes to the

Student PCs:

Windows Firewall

The File and Print Sharing Exception is enabled on Windows XP SP2 and Windows Vista.

The scope of port TCP 139 is changed from "Subnet" to "ANY" on Windows XP SP2.

Local Security Policy Settings

On Windows Vista (or higher) workgroup connected PCs, the following local policy settings are set:

Starting the Installation

Insert the HP Classroom Manager installation CD into your computer and let it autorun. If it does not autorun, run the NETSUPMENU.exe command from the CD.

Click the appropriate language from the menu and select the option to install HP Classroom Manager.

The HP Classroom Manager installation will start displaying a Welcome screen. Click Next to continue.

Notes:

 If you are upgrading your Windows operating system, you must ensure that you de-install HP Classroom

Manager prior to upgrading. HP Classroom Manager can then be re-installed once the operating system upgrade has been completed.

 When installing ensure you are logged in as an Administrator.

HP Classroom Manager Setup Program

The Setup program Welcome screen will appear. Click Next to continue.

HP Classroom Manager 10.61

HP Classroom Manager License Agreement

The HP Classroom Manager License Agreement will be displayed. Please read the License Agreement carefully and select I accept the terms in the license agreement and click Next to continue.

If you reject the License Agreement, (I do not accept the terms in the license agreement) click Cancel. HP Classroom Manager will not be installed and you will be directed to Exit from the install program.

License Information

Select Register and enter the license details as provided with your HP Classroom Manager product.

If you are evaluating HP Classroom Manager, select 30 day evaluation and click Next.

Existing Installation Detected

This screen will appear if a copy of HP Classroom Manager is already installed on the workstation.

 Modify

Change the program features that are installed.

 Repair

Repair any installation errors in the program.

 Remove

Remove HP Classroom Manager from the computer.

Select the required option and click Next.

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Select Setup Type

Choose the setup type to install on the workstation.

Student

Installs the Student software. This feature, sometimes called the Client, should be installed on workstations that will be remote controlled.

Tutor

Installs the Tutor software. This feature, sometimes called the Control, should be installed on workstations which will be used to remote control other PCs.

IT Technician

Installs the Tech Console. This feature should be installed on workstations that will be managing and maintaining computers.

Custom

Allows you to pick and choose which features to install on the workstation.

Click Next. If you have selected Custom the Custom Setup screen will be displayed.

Custom Setup

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Select the component(s) to install on the workstation.

Student

Install this component, sometimes called the Client, on workstations that will be remote controlled. By installing this component, you are enabling a Tutor machine to establish a link with the Student. The features available to students are limited to those that enable them to communicate with the teacher, for example sending a help request.

Install Configurator

The HP Classroom Manager Student Configurator is used to customize the Student set up at each workstation. For example, setting the Transport to be used, allocating a Student name and setting security.

When you choose the Student component you will also be given the option of installing the Student Configurator.

Clear this box if you do not want to install the component, you can still configure the Student machine by running the Student Configurator at a later stage of this installation.

Add Configurator Start Menu Shortcut

Choose whether to create a start menu shortcut to the Student Configurator at the Student workstation. The advantage of installing this at the Student machine is that it makes it easier to make changes to the settings in the future. The disadvantage is that the Students themselves could unwittingly access the option and make changes.

Note: If you're installing the Tutor component, the Student Configurator will be installed by default.

Tutor Console

This component, sometimes called the Control, should be installed on workstations which will be used to remote control other PCs. It gives teachers access to HP Classroom Manager‟s full range of features, for example, viewing student screens and showing their screen to students.

Selecting this component will also install a Portable Tutor folder; this allows you to run the Tutor from a portable device such as USB Drive, Memory Stick or Flash Drive.

Note: If you need the flexibility of allowing other machines to view this one, you can also install the Student

component.

Add Desktop Shortcut for Tutor

Choose whether to create a desktop icon for the Control (Tutor) to enable easy access to the Tutor program.

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Remote Deployment Utility

The Remote Deploy Utility enables you to perform multiple HP Classroom Manager installations without the need to visit each individual workstation.

Tech Console (includes remote deployment utility)

This component should be installed on workstations that will be managing and maintaining computers. It provides Lab Technicians and Network Managers with the main HP Classroom Manager features.

Add Desktop Shortcut for the Tech Console

Choose whether to create a desktop icon to enable easy access to the Tech Console program.

Name and Connectivity Server

Provides a simple and reliable method of locating and connecting to Student PCs.

Standalone Test Designer

The Test Designer allows you to set customized tests including text, picture, audio and video questions.

Note: If you're installing the Tutor component, the Test Designer will be installed by default.

Install to: By default, HP Classroom Manager will be installed in the folder C:\Program Files(x86)\HP\HP Classroom

Manager. If you want to install in a different folder, click Change.

Click Next when ready to continue.

Room Identification

Enter the value for the room you wish to connect to, by default the room value entered will be Eval. The room value can be updated later in the Tutor Configuration settings.

Click Next to continue.

Ready to Install the Program

To start the installation, click Install. To change any of the previous selections, click Back. To quit the installation, click Cancel.

Note: If you have elected to install a Client (Student), Set-up will make the required amendments to your

System.INI and or registry, to load the Client as Windows initializes. HP Classroom Manager will not replace any of your existing Drivers.

Installation Complete

To complete the installation:

 Choose whether to run the Client Configurator. This enables you to set basic Client information and security.  Choose whether to run the Remote Deploy utility. This provides you with the facility to install and configure

HP Classroom Manager on multiple workstations.

Click Finish to exit the Setup program. Restart the workstation.

Creating an administrative (network) installation

An administrative installation (distribution copy) of HP Classroom Manager is designed to assist administrators to install HP Classroom Manager on Networked PCs where the installation media or License details may not be readily available and it is anticipated that a number of installs will be performed either at once or over a period of time.

This type of installation can also be preconfigured to setup HP Classroom Manager with certain options, therefore ensuring that all HP Classroom Manager installations are configured the same.

HP Classroom Manager 10.61

Once created, the distribution copy can be used when performing a standard install, a Silent Installation or as part of a remote deployment.

To Setup a distribution copy of HP Classroom Manager on a Server

1. Create a folder on the network that is accessible to all PCs that you may want to install on.

2. Copy, from your original source media (CD or download) the file SETUP.EXE.

3. Create and copy a valid NSM.LIC file to this folder. If a License file is not present in the folder when running the install, HP Classroom Manager will be installed using the default Evaluation license.

4. Create and copy a CLIENT32.INI file to this folder.

Note: You can make the network folder „read only‟ to avoid the configuration being altered by unauthorized

users.

To Install HP Classroom Manager from a Server onto individual workstations

1. At the required workstation, navigate to the network folder containing the HP Classroom Manager setup files.

2. Run Setup.exe.

3. Follow instructions in Starting the Installation.

Silent Installation

A silent installation is one that requires no input from the user, providing a convenient method for performing a set installation at several machines.

To perform a silent install

1. Create a distribution copy of HP Classroom Manager containing the required installation files.

2. To determine the properties for the Installation, at the command line run INSTCFG.EXE /S from the HP

Classroom Manager program folder. The Install Configuration Options dialog will appear. The selected properties are stored in a parameter file, default name NSS.ini.

3. Choose {File}{Save} and save the „NSS.ini‟ file to the folder containing the distribution copy of HP Classroom Manager.

4. To perform the Silent Install at the required workstation, from the folder containing the distribution copy, run:

msiexec /i "HP Classroom Manager.msi" /qn (MSI installer)

setup /S /v/qn (setup.exe installer)

Note: HP Classroom Manager can be installed via Active Directory. The software installation group policy object

(GPO) must be applied to organizational units (OUs) containing computer accounts rather than users. Please note that for software installation to take effect immediately it is necessary to enable the, "Always wait for the network at computer startup and logon" parameter in the Computer Configuration| Administrative Templates| System| Logon| leaf of the group policy controlling the computers who are subject to software installation. This change will affect login times for Windows XP machines that have this applied. Without this change an additional log off / log on cycle is required to effect installation.

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Install Configuration Options Dialog

When performing a Silent Installation or using HP Classroom Manager Deploy, you can customize the installation to suit individual requirements. This dialog, accessed by running INSTCFG.EXE /S from the HP Classroom Manager program folder if performing a Silent Installation or if using HP Classroom Manager Deploy, via the Install Properties General Tab, enables you to specify the variables for the installation. The information is stored in a parameter file, default name NSS.ini.

Icons

Check the relevant boxes to indicate which HP Classroom Manager Components will be installed on the Client machines.

General

Install Directory

Specify the directory where HP Classroom Manager will be installed. Leave blank to install in the default directory, \Program Files(x86)\HP\HP Classroom Manager.

HP Classroom Manager Deploy - Remote Install Utility

The HP Classroom Manager Deploy Utility provides Network Administrators with the facility to install and configure HP Classroom Manager on multiple workstations without the need to visit the machines individually.

You are provided with a view of your Network, allowing you to pick and choose which workstations you want to deploy to.

With HP Classroom Manager Deploy you can:

 Remotely Install an HP Classroom Manager package on multiple workstations simultaneously.  Create and download specific Client Configurations to multiple workstations.  Remotely update HP Classroom Manager License details on multiple workstations.  Remotely Uninstall an HP Classroom Manager package from multiple workstations simultaneously.

Notes:

 Due to increased security restrictions in Windows Vista, the deploy function cannot be used to deploy to

Windows Vista PCs that are not part of a Domain.

 When deploying to a Windows Vista PC within a Domain, the Console User must be either logged onto the

Domain or enter the user credentials when prompted for a Domain Account that has Local Administrator rights to the target PC.

 The Deploy Prompt user options are not supported on Windows Vista.

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Installing the Deploy Utility

When installing HP Classroom Manager you decide which combination of components to include. To install HP Classroom Manager Deploy, select the Remote Deployment Utility along with any other components you require.

Note: HP Classroom Manager Deploy is currently supported on Windows XP and above.

Planning

HP Classroom Manager Deploy is a powerful utility that makes installing packages on multiple workstations a quick and easy process. However, while we endeavor to ensure that there are no limitations or incompatibility issues in the use of the software, it is recommended that a trial deploy is performed on a small number of workstations to ensure there are no conflicts with other similar products such as remote control or desktop security packages. In addition, for added security and protection you must have appropriate administrator rights for the machines you are deploying to.

Deploying on Windows XP

To enable you to deploy HP Classroom Manager on Windows XP Professional, you need access to the Admin$ share on the remote machine in order to transfer the package to be deployed. By default there is no access allowed to Admin$ share.

To enable Network access:

1. In Administrative Tools select Local Security Policy.

2. Select {Security Settings}{Local Policies}{Security Options}

3. Select {Network access : Sharing and security model for local accounts}

4. Alter the setting for this policy to {Classic – local users authenticate as themselves}

The Admin$ share will now be available and you can deploy as normal.

Starting HP Classroom Manager Deploy

1. Select HP Classroom Manager Deploy from your HP Classroom Manager Program Group.

2. The HP Classroom Manager Deploy Main window will appear.

The Deploy Main window is divided into the following sections:

Menu Bar

The Menu bar contains a series of drop down menus that can be used to access the various tools and configuration utilities for the deploy process.

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Left Hand Pane

Contains three tabs, Network, Log Files and Security.

Network and Security Tabs

List, in a Tree view, the available Networks, Domains and Workgroups that can be selected for a deploy routine.

Log Files Tab

Lists, in a Tree view, a history of previous deployments.

Right Hand Pane

With the Network Tab selected, you are provided with a range of general information, machine name and platform for example, about the workstations located on the selected Network/Domain. The Log Files Tab provides a breakdown of past deployments categorized by type.

The Security Tab also lists information specific to each individual workstation located on the chosen Network/Domain. In addition to the machine name, you will be able to identify the IP Address, determine if the machine already has an HP Classroom Manager Client installed and which version is running, whether the Client is password protected or has User Acknowledgement set. With this information to hand you can decide in advance which machines to include or exclude from the forthcoming deployment. For example, if a current HP Classroom Manager Client is already installed at some of the workstations you might choose to ignore it.

Preparing a Deployment

Choosing Who To Deploy To

1. From the Main window select the Network or Security tab.

2. A list of available Networks, Domains and Workgroups will appear in the left hand pane. Expand or reduce the

tree list by clicking on + or -.

Note: You can also deploy to specific IP Ranges by adding the appropriate address range to the tree. Select

{Tools}{Add IP Domain} from the Menu bar.

3. Highlight the required group.

4. The names of the workstations belonging to the selected group will appear in the right hand pane.

5. Select the workstations to include in the deploy routine. (You can use CTRL-Click or SHIFT-Click). Before

deciding to include or exclude a workstation, you can view its properties by right clicking on the machine name.

Choosing What To Deploy

You can choose:

 HP Classroom Manager Package.  Client Configuration.  HP Classroom Manager License File.

 Uninstall HP Classroom Manager.

Note: The properties for each of the above can also be pre-defined if it is not convenient to deploy immediately.

See Pre-define settings for a future deployment.

Deploy an HP Classroom Manager Package

With the required workstations selected.

1. Choose {Deploy}{HP Classroom Manager Package} from the Deploy Main window drop down menu.

Or, Right click on the selected workstations and choose Deploy-HP Classroom Manager Package.

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2. The Deploy Summary dialog will appear.

This dialog provides a summary of the options you have selected for the deployment. If a first time deployment, the text will appear in red to indicate that required information has not been entered. To enter or amend the information for the deployment, click Properties.

3. The Install Properties dialog will appear.

4. Enter the properties for the deployment by selecting the five tabs in turn.

General tab

Used to specify the HP Classroom Manager package to deploy and which components are to be installed.

Enter a description for the package being deployed. If left blank, the package name/version number will be used.

Click Browse and select the folder containing the HP Classroom Manager package to install. Ideally this will be a folder containing a distribution copy of HP Classroom Manager. (See the „Creating an administrative (network) installation‟ section of this manual.)

Click Edit to specify the components to install. The Install Configuration Options dialog will appear. (See the „Install Configuration Options Dialog‟ section of this manual for a full description of this dialog.)

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Note: Because of the way HP Classroom Manager Deploy handles restarting workstations, leave the Restart

Machine box un-checked. This is only relevant when performing a Silent Install where The Install Configuration Options dialog is also used for specifying the options to install.

When you have completed this dialog choose {File}{Save} to save the NSS.ini file to the folder containing the distribution copy of HP Classroom Manager. Choose {File}{Exit} to return to the Install Properties dialog.

Options Tab

Use the information supplied in the Network and Security tabs to identify which machines may already have HP Classroom Manager installed, you can then choose to:

 Ignore them by checking the Skip machines already running HP Classroom Manager box.  Update the machines with the latest version by checking the Update new or older systems to current

version box.

 After deploying the package, you can confirm that the Client is running by checking the Verify Client

running after restarting box. Ensure that workstations are restarted automatically after deployment for this option to work. See Restart tab.

Acknowledgement Tab

Consider whether the workstations will be in use when commencing deployment. You can choose to:

 Install HP Classroom Manager Immediately. No prompt will be received at the workstations being deployed

to.

 Warn user before installing HP Classroom Manager. The user will receive a prompt and needs to click OK for

the install to commence. Users cannot cancel this.

 User can postpone HP Classroom Manager installation. You can specify the number of times a user can

postpone the installation. If the user does choose to postpone, they will be re-prompted at hourly intervals or the next time they restart the workstation whichever comes earlier.

Message Tab

You can specify a custom message to be displayed at each workstation while the installation is in progress.

Restart Tab

Note: If you have asked for verification that the Client is running, see Options Tab, you must choose an option

that will force the workstations to be restarted immediately.

 Advise user to restart machine. At the completion of the deployment, a message will be displayed at

workstations asking the user to restart the PC at the next convenient opportunity. Do not choose if above Note applies.

 Insist user restarts machine. A message will be displayed at workstations, advising the user to restart the

PC to complete the installation.

 Force restart. At the end of the deployment, a message is displayed advising users that the workstation will

be restarted. A time bar is displayed indicating how many seconds it is before the restart commences.

 Automatic restart if not logged on. If the workstation being deployed to is not logged on, restart will

commence automatically.

5. When you have completed all five tabs, click OK to return to the Deploy Summary dialog. You can review your

selections and edit if required.

6. Click Deploy to commence the installation. A progress dialog will appear, enabling you to monitor the

deployment as it installs on each workstation.

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The dialog has two tabs:

Log tab enables you to monitor the deployment as it reaches each workstation.

Status tab lists the stage the deployment has reached on each workstation. For example, the installation may

be complete on one machine but still in progress on another.

7. Click Close to return to the Deploy Main window when the installation is complete.

Deploy a Client Configuration

Using HP Classroom Manager Deploy, you can remotely deploy a Client Configuration file containing specific Client

settings.

1. Select the required workstations.

2. Choose {Deploy}{Client Configuration} from the Deploy Main window drop down menu. Or, Right click on the selected workstations and choose Deploy-Client Configuration.

3. The Deploy Summary dialog will appear.

4. Click Properties to enter the details for the deployment.

5. Click Browse to specify the folder containing the Client Configuration file that is to be deployed. The default configuration file is CLIENT32.INI and is stored in the HP Classroom Manager installation directory.

6. Click Edit to access the Client Configurator in order to make changes to the Configuration file.

7. For the new settings to take effect immediately, by default the Client Service will be automatically restarted after the deployment. If not required, clear the Restart the HP Classroom Manager Client service box.

8. Click OK to return to the Summary dialog. You can view the contents of the configuration file by clicking on the file name.

9. Click Deploy. A progress dialog will appear enabling you to monitor the status of the deployment.

10. Click Close when complete.

Deploy an HP Classroom Manager License file

When installing an HP Classroom Manager package, a license file is sent to each workstation. However, there may be occasions when the license information needs updating. For example, you have purchased additional licenses and the license file needs updating to reflect this. By using HP Classroom Manager Deploy you can remotely update the file on user workstations.

1. Select the required workstations.

2. Choose {Deploy}{HP Classroom Manager License file} from the Deploy Main window drop down menu.

Or,

Right click on the selected workstations and choose Deploy-HP Classroom Manager License file.

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3. The Deploy Summary dialog will appear.

4. Click Properties to enter the details for the deployment.

5. Click Browse to specify the folder containing the license file that is to be deployed. The default file is NSM.LIC.

6. For the new settings to take effect immediately, by default the Client Service will be automatically restarted

after the deployment. If not required, clear the Restart the HP Classroom Manager Client service box.

7. Click OK to return to the Summary dialog. You can view the contents of the license file by clicking on the file

name.

8. Click Deploy. A progress dialog will appear enabling you to monitor the status of the deployment.

9. Click Close when complete.

Remote Uninstall

Using HP Classroom Manager Deploy you can remotely uninstall an HP Classroom Manager package.

1. Select the required workstations.

2. Choose {Deploy}{Uninstall HP Classroom Manager} from the Deploy Main window drop down menu.

Or, Right click on the selected workstations and choose Deploy-Uninstall HP Classroom Manager.

3. The Deploy Summary dialog will appear.

4. Click Properties to enter the details for the deployment.

The Uninstall HP Classroom Manager dialog will appear.

5. Enter the properties for the deployment by selecting the four tabs in turn.

General tab

Provides a description of the package being uninstalled.

Acknowledgement Tab

Consider whether the workstations will be in use when commencing deployment. You can choose to:

 Uninstall HP Classroom Manager Immediately. No prompt will be received at the workstations being

deployed to.

 Warn user before uninstalling HP Classroom Manager. The user will receive a prompt and needs to click OK

to commence the uninstall. Users cannot cancel this.

 User can postpone uninstall of HP Classroom Manager. You can specify the number of times a user can

postpone the uninstall. If the user does choose to postpone, they will be prompted the next time they restart the workstation.

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Message Tab

You can specify a custom message to be displayed at each workstation while the uninstall is in progress.

Restart Tab

To completely remove all HP Classroom Manager files, the workstations must be restarted.

 Insist user restarts machine. A message will be displayed at workstations, advising the user to restart the

PC to complete the process.

 Force restart. At the end of the deployment, a message is displayed advising users that the workstation will

be restarted. A time bar is displayed indicating how many seconds it is before the restart commences.

 Automatic restart if not logged in. If the workstation being deployed to is not logged in, restart will

commence automatically.

6. When you have completed all four tabs, click OK to return to the Deploy Summary dialog. You can review your

selections and edit if required.

7. Click Deploy to commence the uninstall. A progress dialog will appear, enabling you to monitor the deployment

as it uninstalls each workstation.

8. Click Close when complete.

Pre-Define Settings For A Future Deployment

There may be occasions when you want to defer a deployment until a more convenient time of the day. With HP Classroom Manager Deploy you can prepare the settings in advance and choose when to perform the deployment.

Note: You select the workstations to deploy to when you are ready to run the deployment.

To Prepare The Settings For A Future Deployment

1. Choose {Deploy}{Configuration} from the Deploy Main window drop down menu.

2. The Deploy List dialog will appear. Select the required Deploy Option. (Package, Client Configuration, License

File or Uninstall)

3. Click Properties and enter the required settings.

4. When all settings are entered, click Close to return to the Deploy Main window.

To Run The Deployment

1. Select the workstations to Deploy to. See Preparing a Deployment.

2. Choose {Deploy} from the Main window drop down menu.

Or,

Right click on the selected workstations and choose Deploy.

3. Select the required Deploy option.

4. The Deploy Summary dialog will appear, showing your pre defined selections. You can edit these if required.

5. Click Deploy to start the deployment.

Log Files

When using HP Classroom Manager Deploy, information about each deployment, whether a package install, license update, configuration download or uninstall, is recorded. This provides a useful reminder each time you use the utility of what you have previously deployed. The information is stored in a Log File.

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To view Log Files

1. From the HP Classroom Manager Deploy Main window, select the Log Files tab.

2. In the left hand pane of the Main window, increase or decrease the Tree view to see a description of each type

of deployment, the date and time the deployment took place and the workstations that were deployed to.

3. As you select an item from the left hand pane, itemized information about that deployment will appear in the

right hand pane.

Printing a Log File

1. Select the required Log File in the Tree view.

2. Choose {Log}{Print} from the Deploy Main window drop down menu.

Deleting a Log File

1. Select the required Log File in the Tree view.

2. Choose {Log}{Delete} from the Deploy Main window drop down menu.

HP Classroom Manager Deploy - Room Mode

HP Classroom Manager provides a quick and easy way to assign PCs to a particular room and quickly deploy the Student software to those machines. The Tutor specifies the required room at start of a lesson and will connect to all computers in that room.

Note: If you need to deploy the Student software across your network or need more advanced deploy options, you

will need to use the HP Classroom Manager Deploy utility. This can be accessed by clicking Network on the HP Classroom Manager Startup Wizard or select {Start}{Programs}{HP Classroom Manager}{HP Classroom Manager Deploy}.

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1. From the HP Classroom Manager Startup Wizard select Classroom

2. The HP Classroom Manager Deploy dialog will appear.

3. Enter the room to assign the computers.

4. The drop down list will display all the available Domains and workgroups, you can also deploy to specific IP

ranges by selecting Add a new IP range from the list.

5. Select the required group, the available computers will be displayed in the Available Computers list.

6. Select the computer(s) to deploy the Student software to and click Add. The computer(s) will be moved to the

Selected Computers list.

7. Click Finish to commence the installation. A progress dialog will appear, enabling you to monitor the

deployment as it installs on each computer.

8. The HP Classroom Manager Student software will be deployed to the requested machine and assigned to the

room specified.

Note: You can also access the HP Classroom Manager Basic Deploy dialog from the Tutor Configurator. Select

{School}{Configuration - Network Settings} from the Control window drop down menu and click the Deploy button.

STARTING HP CLASSROOM MANAGER

This section will guide you through starting HP Classroom Manager.

The main point to remember when using HP Classroom Manager is that the workstation that is taking control of other workstations is called the Control or Tutor, and the workstations being controlled are called the Clients or Students.

Note: This guide assumes you have already installed HP Classroom Manager. If you have not done this, do so

now. See the Installation section for details.

Starting HP Classroom Manager

After installation the Client program is automatically loaded on the Student workstations as Windows starts up.

To start the HP Classroom Manager Control program, double click on the HP Classroom Manager Tutor icon in your HP Classroom Manager Program Group, or choose, {Start}{Programs}{HP Classroom Manager}{HP Classroom Manager Tutor Console}.

When HP Classroom Manager loads, the Welcome Wizard will appear, from here you can deploy the Student software onto new computers in your current classroom, by clicking Classroom. If you need to deploy the Student software across your network or need more advanced options click Network. To just start the Tutor program, click Start and the Class Wizard will appear.

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Note: You can specify the Clients to connect to at start-up in the Tutor Configuration, select

{School}{Configuration}{Student Selection} from the Control window drop down menu.

A useful option within HP Classroom Manager is the Lesson Plan feature enabling a Tutor to pre-plan the scope of a lesson. A convenient Class Wizard is provided which guides you through the process and this will appear at startup. However this can be disabled if required.

As the Tutor program loads HP Classroom Manager will then Browse the Network for the specified Students. While it is searching the Browsing message will be displayed. A warning icon will highlight machines you have been unable to connect to. Mouse over the icon to display the reason why the connection failed. All connected Clients will have their icons displayed in the Control window. The Tutor interface can be viewed full screen by pressing' F11' should more room be needed to view the Student thumbnails.

Note: To prevent the Tech Console from automatically connecting to the Tutor workstation, ensure the HP

Classroom Manager Client is installed and set the Enable User Acknowledge option in the Client Configurator. You will have to confirm the connection before it can take place.

The Control Window

The Control window is the primary interface for: -

 Configuring the Control;  Connecting to Student workstations;  Maintaining Client information;  Selecting which Student workstations to work with;  Selecting tasks to carry out;

The Title Bar

This indicates that you are in the Control window and displays the name of the HP Classroom Manager Control workstation.

The Menu Bar

The Menu bar contains a series of drop down menus that can be used to access the various tools and configuration utilities. These menus can be used to select Student workstations to work with, as well as maintaining and organizing Student workstations into work groups.

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The Toolbar

The toolbar contains shortcuts to many of the most frequently used tasks and tools. Clicking on an individual item takes you straight to that task or function, eliminating the need to work through the drop down menus. Positioning the pointer over an icon will display a brief description of its function. For convenience, features that are of a similar nature, Show, Show Video, Show Replay Files for example, are grouped within the same toolbar icon. However, you can add these as individual icons if preferred.

To customize the toolbar choose {View}{Toolbar - Customize} or right click on the toolbar and choose Customize.

The Quick View Bar

The Quick view bar is used to switch between currently connected Clients. Clicking on the button containing the required Client‟s name enables you to immediately View that Client‟s window.

To enable/disable the Quick view bar choose {View}{Toolbar – Quick View}.

The Quick Execute Bar

The Quick Execute bar enables you to execute a previously saved application to a Client, without having to direct your way through the drop down menu. By clicking on the button containing the required application, you immediately execute it on the Selected Client or Group.

To enable/disable the Quick Execute bar choose {View}{Toolbar – Execute bar}.

The Lesson Bar

The Lesson bar allows you to create a lesson and provides tools to manage the lesson once in progress. A Progress bar will advise the Tutor on the current activity and time remaining.

To enable/disable the Lesson bar choose {View}{Toolbar – Lesson Plan}.

The Group Bar

Until you have defined groups of Clients only the “ALL” group will appear on this toolbar. Once defined, the group

name along with the number of members will appear and the Group tool icons will become fully active, allowing you to add, delete and change Group properties.

With the required Student Group selected, Properties such as the displayed name and icon image can be changed by choosing {Group}{Customize} or {Group}{Properties} from the Control window drop down menu.

To enable/disable the Group bar choose {View}{Toolbar – Group bar}.

The List View

The List view displays the currently connected Clients or Groups. You can switch the display mode between large and small icons, lists and detailed view from the drop down {View} menu.

When you mouse over a Client icon a thumbnail of the Student machine is displayed.

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Normal View

Monitor Mode

Audio View

Web View

Application View

Survey View

Print View

IM View

Device View

Typing View

Whiteboard View

Client Properties, such as the displayed name and icon image, can be changed by selecting {Client}{Customize} or {Client}{Properties} from the Control window drop down menu.

Note: Student names can also be customized using the Student Register function.

The List view can be viewed in the following Modes:

Click on the individual icons on the left hand side of the Control window, or choose {View}{Normal/ Monitor/ Audio/ Web/ Application/ Survey / Print/ IM/ Device/ Typing/ Whiteboard view} from the Control window drop down menu to change mode. The default view Mode is Normal View.

Note: Student thumbnails can be viewed full screen by pressing F11.

The Status Bar

The Control Status bar is displayed at the bottom of the Control window. It shows the Status of the Control, the number of currently connected Clients and the number of items in the Folder.

To enable/disable the Status bar choose {View}{Status bar}.

Tutor Toolbar

The Tutor Toolbar provides details of the current lesson to the Tutor and access to key HP Classroom Manager functions when the Tutor program is minimized. The Tutor can, Chat, Message, Announce, Show, Lock/Unlock Students, Blank Student screens and block all Internet access by clicking the relevant icon. When the Tutor program is maximized the Tutor Toolbar will disappear and any settings applied will show in the Control window.

To disable the Tutor Toolbar choose {View}{Current Settings - User Interface - Tutor} from the Control window drop down menu and clear Show Tutor Toolbar on minimizing.

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Note: There is also a Student Toolbar that can be activated at the Student, providing feedback on the current

lesson.

Student Automatic Login

If a generic naming convention is used for your classroom PCs, you can automatically log the Students in to save time at the start of a lesson.

To automatically login Student machines

1. Select the Student machine(s) you wish to login.

2. Choose {Client}{Login} from the Control window drop down menu.

Or Click the Manage icon on the Control toolbar and choose Login.

3. The Auto Login dialog will appear.

4. Enter the Username, Password and Domain and click Login. The Username will appear once the login has been

successful.

5. You can also view Student screens from this dialog, select the required Student and click View.

6. Click Close when complete.

Student Register

By default HP Classroom Manager will display the computer name of the Client workstation in the Control window. However, there may be times when you want the control to display the actual name of the student and request additional information.

The Student Register option enables the Tutor to prompt the Students for their details.

Note: You can also change the name of the Client workstation by editing the Client Properties Details Tab.

To Prompt Students to Login:

1. If specific Student details are required select the relevant Client icons in the Control window. Alternatively, to

prompt all connected Students leave the icons unselected.

2. Choose {School}{Student Register} from the Control window drop down menu.

Or Click the Student Register icon on the toolbar.

3. Select Sign In from the available options.

4. The Student Register dialog will appear. The Tutor can then select the information that the Student will be

required to complete.

Note: The Student Register will also appear if you check Create a Student Register on the Class Wizard

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Student Register Dialog

This dialog enables the Tutor to create a customized Registration form, which will prompt Students for their details. By selecting a name the Tutor can also interact with Students using the View and Chat options.

Class Details

If required, the Teacher Name, Lesson Title, Room Number and Lesson objectives can be included on the Registration form that is sent to Students.

Note: If connecting to Students via Room mode the room field will display the room specified at start-up and this

cannot be changed.

Required Student Details

Decide which details to prompt the Students for. You can also add two custom fields to the form.

Note: If the "Get Logged on User Name" option is selected, the first name and surname will be greyed out and

the Student name will automatically default to the Login name.

Auto Save Register

Student registration details can be viewed in a report but this will be lost when the Control disconnects. If you want to store a copy of the report check this option. You will be prompted for a file name, location and file format (CSV, HTML or XML).

Click Register to send the form to Student machines. You can monitor progress as the Students respond. Click Close when all Students have Signed In, the Client icon in the Control window will now display the Registered name.

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Sign Out

At the end of a lesson you can reset the Client Names using the Sign Out option.

1. Choose {School}{Student Register} from the Control window drop down menu.

Or Click the Student Register icon on the toolbar.

2. Select Sign Out from the available options. Confirm that you want to unregister the Students.

Registration Report

Student registration and Printer usage details can be viewed in a report but this will be lost when the Control disconnects.

1. Choose {School}{Student Register} from the Control window drop down menu.

Or Click the Student Register icon on the toolbar.

2. Select Registration Report from the available options.

Note: If you want to store a copy of the report ensure that the Auto Save Register option is enabled on the

Student Register dialog when requesting the Student details. The report can be stored in CSV, HTML or XML format.

To display the Login name of Students

When registering Student details, rather than prompting students for their actual names, you can default to their Login names.

1. Choose {View}{Current Settings – User Interface - Tutor} from the Control window drop down menu.

2. Check „Display Student User Names‟.

3. Click Ok.

To Save Students Login Name

Enable this option to permanently store the Students Login name.

1. Choose {View}{Current Settings – User Interface} from the Control window drop down menu.

2. Check Remember Student User/ Login names.

3. Click OK.

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Working with Classroom Layouts

Once you have selected a classroom or group, you can rearrange the individual Client icons in the Control List view to reflect the layout of the classroom. A background image can also be added to further customize the Control view.

Layouts can be saved and included in customized Tutor Profiles.

To arrange icons

1. Select the Client icon and drag it to the desired position.

2. Choose {Layout}{Save Layout As} from the Control window drop down menu.

3. The Save Layout dialog box will be displayed.

4. Specify a file name.

5. Click Save.

To load a previously saved Layout

1. Choose {Layout}{Load Layout} from the Control window drop down menu bar.

2. Choose the preferred layout and click Open.

To lock a layout

1. Arrange the Client icons to the required positions.

2. Choose {Layout}{Lock Layout} from the control window drop down menu.

3. Client icons will be fixed in position and unable to be moved.

Note: The current classroom layout can be printed, select {Layout}{Print Layout} from the Control window drop

down menu.

Setting a background

As well as tailoring the position of Client icons in the Control List view to reflect the layout of the classroom you can choose alternative images to decorate the background and enhance the layout of the icons.

Note: Background layouts support .BMP, .PNG and transparent images.

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