HP LaserJet M3027/M3035 MFP
User Guide
HP LaserJet M3027/M3035 Multifunction
User Guide
Copyright and License
© 2006 Copyright Hewlett-Packard
Development Company, L.P.
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or editorial errors or omissions contained
herein.
Part number: CB414-90911
Edition 1, 10/2006
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Table of contents
1 Device basics
Device comparison ............................................................................................................................... 2
Features comparison ........................................................................................................................... 2
Walkaround .......................................................................................................................................... 4
Device parts ......................................................................................................................... 4
Interface ports ...................................................................................................................... 5
Device software .................................................................................................................................... 6
Supported operating systems .............................................................................................. 6
Supported printer drivers ..................................................................................................... 6
Select the correct printer driver ............................................................................................ 6
Universal printer drivers ...................................................................................... 7
Driver Autoconfiguration ...................................................................................... 7
Update Now ........................................................................................................ 7
HP Driver Preconfiguration ................................................................................. 7
Priority for print settings ....................................................................................................... 7
Open the printer drivers ....................................................................................................... 9
Software for Macintosh computers ...................................................................................... 9
Remove software from Macintosh operating systems ...................................... 10
Utilities ............................................................................................................................... 10
HP Web Jetadmin ............................................................................................. 10
Embedded Web server ..................................................................................... 10
HP Easy Printer Care software ......................................................................... 10
Supported operating systems ........................................................... 11
Supported browsers ......................................................................... 11
Other components and utilities .......................................................................... 11
2 Control panel
Use the control panel ......................................................................................................................... 14
Control-panel layout ........................................................................................................... 14
Home screen ..................................................................................................................... 15
Buttons on the touchscreen ............................................................................................... 16
Control-panel help system ................................................................................................. 16
Use the Administration menu ............................................................................................................. 17
Navigate the Administration menu ..................................................................................... 17
Information menu ............................................................................................................... 18
Default Job Options menu ................................................................................................. 19
Default Options for Originals ............................................................................. 19
Default Copy Options ........................................................................................ 20
Default Fax Options .......................................................................................... 21
ENWW iii
Default E-mail Options ...................................................................................... 22
Default Send to Folder Options ......................................................................... 23
Default Print Options ......................................................................................... 24
Time/Scheduling menu ...................................................................................................... 25
Management menu ............................................................................................................ 27
Initial Setup menu .............................................................................................................. 28
Networking and I/O ........................................................................................... 28
Fax Setup .......................................................................................................... 36
E-mail Setup ...................................................................................................... 39
Send Setup menu ............................................................................................. 39
Device Behavior menu ....................................................................................................... 40
Print Quality menu ............................................................................................................. 43
Troubleshooting menu ....................................................................................................... 45
Resets menu ...................................................................................................................... 47
Service menu ..................................................................................................................... 47
3 Input/output (I/O) configuration
USB configuration .............................................................................................................................. 50
Network configuration ......................................................................................................................... 51
Configure TCP/IPv4 parameters ........................................................................................ 51
Set an IP address .............................................................................................. 51
Set the subnet mask ......................................................................................... 52
Set the default gateway ..................................................................................... 52
Configure TCP/IPv6 parameters ........................................................................................ 53
Disable network protocols (optional) .................................................................................. 53
Disable IPX/SPX ............................................................................................... 53
Disable AppleTalk ............................................................................................. 54
Disable DLC/LLC .............................................................................................. 54
HP Jetdirect EIO print servers ........................................................................................... 54
4 Media and trays
General guidelines for media ............................................................................................................. 56
Paper to avoid .................................................................................................................... 56
Paper that can damage the device .................................................................................... 56
General media specifications ............................................................................................. 57
Media considerations ......................................................................................................................... 58
Envelopes .......................................................................................................................... 58
Envelopes with double side seams ................................................................... 58
Envelopes with adhesive strips or flaps ............................................................ 59
Envelope margins ............................................................................................. 59
Envelope storage .............................................................................................. 59
Labels ................................................................................................................................ 59
Label construction ............................................................................................. 59
Transparencies .................................................................................................................. 59
Card stock and heavy media ............................................................................................. 60
Card stock construction ..................................................................................... 60
Card stock guidelines ........................................................................................ 60
Letterhead and preprinted forms ....................................................................................... 60
Select the correct fuser mode ............................................................................................ 61
Select print media ............................................................................................................................... 63
iv ENWW
Printing and paper-storage environment ............................................................................................ 65
Load media ......................................................................................................................................... 66
Control print jobs ................................................................................................................................ 72
Select output bins ............................................................................................................................... 73
5 Device features
Use the convenience stapler .............................................................................................................. 76
Use job storage features .................................................................................................................... 79
Supported media sizes ...................................................................................................... 63
Supported media types ...................................................................................................... 64
Load media on the scanner glass ...................................................................................... 66
Load the automatic document feeder (ADF) ...................................................................... 66
Load tray 1 (multipurpose tray) .......................................................................................... 67
Customize tray 1 operation ................................................................................................ 68
Load tray 2 and optional tray 3 ......................................................................................... 69
Load special media ............................................................................................................ 70
Print to the top output bin ................................................................................................... 73
Print to the rear output bin ................................................................................................. 74
Staple media ...................................................................................................................... 76
Load staples ...................................................................................................................... 77
Gain access to the job storage features ............................................................................ 79
Use the proof and hold feature .......................................................................................... 79
Create a proof and hold job ............................................................................... 79
Print the remaining copies of a proof and hold job ............................................ 80
Delete a proof and hold job ............................................................................... 80
Use the private job feature ................................................................................................. 80
Create a private job ........................................................................................... 80
Print a private job .............................................................................................. 80
Delete a private job ........................................................................................... 81
Use the QuickCopy feature ................................................................................................ 81
Create a QuickCopy job .................................................................................... 81
Print additional copies of a QuickCopy job ........................................................ 82
Delete a QuickCopy job .................................................................................... 82
Use the stored job feature ................................................................................................. 82
Create a stored copy job ................................................................................... 82
Create a stored print job .................................................................................... 83
Print a stored job ............................................................................................... 83
Delete a stored job ............................................................................................ 83
6 Print
Use features in the Windows printer driver ........................................................................................ 86
Create and use quick sets ................................................................................................. 86
Use watermarks ................................................................................................................. 87
Resize documents ............................................................................................................. 87
Set a custom paper size from the printer driver ................................................................. 87
Use different paper and printing covers ............................................................................. 88
Print a blank first page ....................................................................................................... 88
Print multiple pages on one sheet of paper ....................................................................... 88
Print on both sides of the paper ......................................................................................... 89
Use automatic duplex printing ........................................................................... 90
ENWW v
7 Copy
Print on both sides manually ............................................................................. 90
Layout options for printing on both sides .......................................................... 90
Use the Services tab .......................................................................................................... 91
Use features in the Macintosh printer driver ....................................................................................... 92
Create and use presets ..................................................................................................... 92
Print a cover page .............................................................................................................. 92
Print multiple pages on one sheet of paper ....................................................................... 93
Printing on both sides of the paper .................................................................................... 93
Cancel a print job ............................................................................................................................... 95
Stop the current print job from the control panel ................................................................ 95
Stop the current print job from the software program ........................................................ 95
Use the Copy screen .......................................................................................................................... 98
Set the default copy options ............................................................................................................... 99
Basic copy instructions ..................................................................................................................... 100
Copy from the scanner glass ........................................................................................... 100
Copy from the document feeder ...................................................................................... 100
Adjust the copy settings ................................................................................................................... 101
Copy two-sided documents .............................................................................................................. 102
Copying two-sided documents manually ......................................................................... 102
Copy two-sided documents automatically (duplex models only) ..................................... 102
Copy mixed-size originals ................................................................................................................ 104
Change the copy-collation setting .................................................................................................... 105
Copy photos and books .................................................................................................................... 106
Combine copy jobs by using Job Build ............................................................................................. 107
Cancel a copy job ............................................................................................................................. 108
8 Scan and send e-mail
Configure e-mail settings .................................................................................................................. 110
Supported protocols ......................................................................................................... 110
Configure e-mail server settings ...................................................................................... 110
Find gateways .................................................................................................................. 11 1
Use the Send E-mail screen ............................................................................................................. 112
Perform basic e-mail functions ......................................................................................................... 113
Load documents .............................................................................................................. 113
Send documents .............................................................................................................. 113
Use the address book ...................................................................................................................... 115
Create a recipient list ....................................................................................................... 115
Use the local address book ............................................................................................. 115
Change e-mail settings for the current job ....................................................................................... 117
Scan to a folder ................................................................................................................................ 118
Scan to a workflow destination ......................................................................................................... 118
Find the SMTP gateway from the device control panel ................................... 111
Find the SMTP gateway from an e-mail program ........................................... 111
Send a document ............................................................................................ 113
Use the auto-complete function ...................................................................... 114
Add e-mail addresses to the local address book ............................................ 116
Delete e-mail addresses from the local address book .................................... 116
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9 Fax
Analog faxing .................................................................................................................................... 120
Connect the fax to a telephone line ................................................................................. 120
Configure and use the fax features .................................................................................. 120
Digital fax .......................................................................................................................................... 121
10 Manage and maintain the device
Use information pages ..................................................................................................................... 124
Configure e-mail alerts ..................................................................................................................... 126
Use the HP Easy Printer Care software ........................................................................................... 127
Open the HP Easy Printer Care software ........................................................................ 127
HP Easy Printer Care software sections .......................................................................... 127
Use the embedded Web server ........................................................................................................ 129
Open the embedded Web server by using a network connection ................................... 129
Embedded Web server sections ...................................................................................... 130
Use HP Web Jetadmin software ...................................................................................................... 132
Use the HP Printer Utility for Macintosh ........................................................................................... 133
Open the HP Printer Utility ............................................................................................... 133
HP Printer Utility features ................................................................................................ 133
Manage supplies .............................................................................................................................. 135
Supplies life ..................................................................................................................... 135
Approximate print-cartridge replacement intervals .......................................................... 135
Manage the print cartridge ............................................................................................... 135
Print-cartridge storage ..................................................................................... 135
Use genuine HP print cartridges ..................................................................... 135
HP policy on non-HP print cartridges .............................................................. 135
Print-cartridge authentication .......................................................................... 136
HP fraud hotline and Web site ........................................................................ 136
Replace supplies and parts .............................................................................................................. 137
Supply replacement guidelines ........................................................................................ 137
Change the print cartridge ............................................................................................... 137
Clean the device ............................................................................................................................... 140
Clean the exterior ............................................................................................................ 140
Clean the scanner glass .................................................................................................. 140
Clean the scanner lid backing .......................................................................................... 141
Clean the ADF ................................................................................................................. 141
Clean the paper path ....................................................................................................... 143
Calibrate the scanner ....................................................................................................................... 144
11 Problem solving
Problem-solving checklist ................................................................................................................. 146
Factors that affect performance ....................................................................................... 146
Problem-solving flowchart ................................................................................................................ 147
Solve general device problems ........................................................................................................ 150
Control-panel message types ........................................................................................................... 153
Control-panel messages .................................................................................................................. 154
Common causes of jams .................................................................................................................. 163
Jam locations ................................................................................................................................... 164
Jam recovery .................................................................................................................................... 165
Clear jams ........................................................................................................................................ 166
ENWW vii
Clear jams from the ADF ................................................................................................. 166
Clear jams from the input-tray areas ............................................................................... 168
Clear jams from the print-cartridge area .......................................................................... 169
Clear jams from the output-bin areas .............................................................................. 170
Clear jams from the duplexer ........................................................................................... 172
Solve repeated jams ........................................................................................................ 173
Clear stapler jams ............................................................................................................................ 175
Solve print-quality problems ............................................................................................................. 178
Print-quality problems associated with media .................................................................. 178
Print-quality problems associated with the environment .................................................. 178
Print-quality problems associated with jams .................................................................... 178
Image defect examples .................................................................................................... 178
Light print (partial page) .................................................................................................. 180
Light print (entire page) ................................................................................................... 180
Specks ............................................................................................................................ 180
Dropouts ......................................................................................................................... 181
Lines ............................................................................................................................... 181
Gray background ............................................................................................................ 182
Toner smear ................................................................................................................... 182
Loose toner ..................................................................................................................... 183
Repeating defects ........................................................................................................... 183
Repeating image .............................................................................................................. 183
Misformed characters ..................................................................................................... 184
Page skew ....................................................................................................................... 184
Curl or wave .................................................................................................................... 185
Wrinkles or creases ........................................................................................................ 185
Vertical white lines .......................................................................................................... 186
Tire tracks ....................................................................................................................... 186
White spots on black ....................................................................................................... 186
Scattered lines ................................................................................................................ 187
Blurred print .................................................................................................................... 187
Random image repetition ................................................................................................ 188
Solve network printing problems ...................................................................................................... 189
Solve copy problems ........................................................................................................................ 190
Prevent copy problems .................................................................................................... 190
Image problems ............................................................................................................... 190
Media-handling problems ................................................................................................ 191
Performance problems .................................................................................................... 193
Solve fax problems ........................................................................................................................... 194
Solve sending problems .................................................................................................. 194
Solve receiving problems ................................................................................................. 195
Solve e-mail problems ...................................................................................................................... 197
Validate the SMTP gateway address ............................................................................... 197
Validate the LDAP gateway address ............................................................................... 197
Solve common Windows problems ................................................................................................. 198
Solve common Macintosh problems ................................................................................................ 199
Solve Linux problems ....................................................................................................................... 201
Solve PostScript problems ............................................................................................................... 202
General problems ............................................................................................................ 202
viii ENWW
Appendix A Supplies and accessories
Order parts, accessories, and supplies ............................................................................................ 204
Order directly from HP ..................................................................................................... 204
Order through service or support providers ..................................................................... 204
Order directly through the embedded Web server (for printers that are connected to a
network) ........................................................................................................................... 204
Order directly through the HP Easy Printer Care software .............................................. 204
Part numbers .................................................................................................................................... 205
Paper-handling accessories ............................................................................................ 205
Print cartridge .................................................................................................................. 205
Memory ............................................................................................................................ 205
Cables and interfaces ...................................................................................................... 205
Stapler accessories ......................................................................................................... 206
Print media ....................................................................................................................... 206
Appendix B Service and support
Hewlett-Packard limited warranty statement .................................................................................... 209
Customer self repair warranty service .............................................................................................. 210
Print cartridge limited warranty statement ........................................................................................ 210
HP Customer Care ........................................................................................................................... 212
Online Services ................................................................................................................ 212
Telephone support ........................................................................................................... 212
Software utilities, drivers, and electronic information ....................................................... 212
HP direct ordering for accessories or supplies ................................................................ 212
HP service information ..................................................................................................... 212
HP service agreements ................................................................................................... 212
HP Easy Printer Care software ........................................................................................ 213
HP support and information for Macintosh computers ..................................................... 213
HP maintenance agreements ........................................................................................................... 214
On-site service agreements ............................................................................................. 214
Next-day on-site service .................................................................................. 214
Weekly (volume) on-site service ..................................................................... 214
Repacking the device ...................................................................................................... 214
Extended warranty ........................................................................................................... 215
Appendix C Specifications
Physical specifications ..................................................................................................................... 218
Electrical specifications .................................................................................................................... 218
Acoustic emissions ........................................................................................................................... 219
Operating environment ..................................................................................................................... 219
Appendix D Regulatory information
FCC regulations ............................................................................................................................... 222
Environmental product stewardship program ................................................................................... 223
Protecting the environment .............................................................................................. 223
Ozone production ............................................................................................................ 223
Power consumption ......................................................................................................... 223
Toner consumption .......................................................................................................... 223
Paper use ........................................................................................................................ 223
ENWW ix
Plastics ............................................................................................................................ 223
HP LaserJet print supplies ............................................................................................... 223
HP print supplies returns and recycling program information .......................................... 224
Paper ............................................................................................................................... 224
Material restrictions .......................................................................................................... 224
Disposal of waste equipment by users in private households in the European Union ... . 225
Material Safety Data Sheet (MSDS) ................................................................................ 225
For more information ....................................................................................................... 225
Telecom statement ........................................................................................................................... 227
Declaration of conformity .................................................................................................................. 228
Safety statements ............................................................................................................................. 229
Laser safety ..................................................................................................................... 229
Canadian DOC regulations .............................................................................................. 229
VCCI statement (Japan) .................................................................................................. 229
Power cord statement (Japan) ......................................................................................... 229
EMI statement (Korea) ..................................................................................................... 229
EMI statement (Taiwan) ................................................................................................... 230
Laser statement for Finland ............................................................................................. 230
Appendix E Working with memory and print server cards
Overview .......................................................................................................................................... 232
Install memory .................................................................................................................................. 233
Install device memory ...................................................................................................... 233
Check DIMM installation ................................................................................................................... 237
Save resources (permanent resources) .......................................................................................... 237
Enable memory for Windows ........................................................................................................... 238
Use HP Jetdirect print server cards .................................................................................................. 239
Install an HP Jetdirect print server card ........................................................................... 239
Remove an HP Jetdirect print server card ....................................................................... 240
Glossary ........................................................................................................................................................... 241
Index ................................................................................................................................................................. 243
x ENWW
1 Device basics
This chapter contains basic information about device features:
Device comparison
●
Features comparison
●
Walkaround
●
Device software
●
ENWW 1
Device comparison
HP LaserJet M3027 HP LaserJet M3027x HP LaserJet M3035 HP LaserJet M3035xs
Prints up to 27 pages-per-
●
minute (ppm) on letter-sized
media, and up to 25 ppm on
A4–sized media
256 megabytes (MB) total of
●
random access memory
(RAM), upgradable up to
512 MB
Internal 40 gigabyte (GB) or
●
larger hard disk
100-sheet multipurpose tray
●
(tray 1), 500-sheet input tray
(tray 2), 50-sheet automatic
document feeder (ADF),
and 250-sheet output bin
Hi-Speed universal serial
●
bus (USB) 2.0 port and
enhanced input/output
(EIO) slot
HP Jetdirect embedded
●
print server for Ethernet
10/100Base-T network
One open dual inline
●
memory module (DIMM)
slot
HP LaserJet M3027, plus:
Automatic two-sided
●
printing accessory
33.6 kpbs analog fax
●
Prints up to 35 ppm on
●
letter-sized media, and up to
33 ppm on A4–sized media
256 MB total RAM,
●
upgradable up to 512 MB
Internal 40 GB or larger hard
●
disk
100-sheet tray 1, 500-sheet
●
tray 2, 50-sheet ADF, and
250-sheet output bin
Hi-Speed USB 2.0 port and
●
EIO slot
HP Jetdirect embedded
●
print server for Ethernet
10/100Base-T network
One open DIMM slot
●
Automatic two-sided
●
printing accessory
HP LaserJet M3035, plus:
33.6 kpbs analog fax
●
20-sheet convenience
●
stapler
500-sheet input tray
●
(tray 3)
Features comparison
Feature Description
Performance
User interface
Printer drivers
Resolution
400 MHz processor
●
Control-panel help
●
Windows® and Macintosh printer drivers
●
Embedded Web server to gain access to support and to order supplies (administrator tool for
●
network-connected models only)
HP Easy Printer Care software (a Web-based status and troubleshooting tool)
●
HP PCL 5
●
HP PCL 6
●
HP postscript level 3 emulation
●
FastRes 1200—produces 1200-dots-per-inch (dpi) print quality for fast, high-quality printing of
●
business text and graphics
ProRes 1200—produces 1200-dpi printing for the best quality in line art and graphic images
●
2 Chapter 1 Device basics ENWW
Feature Description
Storage features
Fonts
Accessories
Connectivity
Environmental features
Supplies
Internal 40 GB or larger hard drive
●
Fonts, forms, and other macros
●
Job retention
●
93 internal fonts available for PCL
●
80 printer-matching screen fonts in TrueType format available with the software solution
●
Additional fonts can be added.
●
Optional 500-sheet input tray (tray 3) (standard on the HP LaserJet M3035xs MFP)
●
100-pin 133 MHz dual inline memory modules (DIMMs)
●
Hi-Speed USB 2.0 connection
●
HP Jetdirect full-featured embedded print server
●
HP Web Jetadmin software
●
Enhanced input/output (EIO) slot
●
Foreign interface harness (FIH) port for attaching optional third-party paper-handling devices
●
Sleep mode setting
●
ENERGY STAR® qualified
●
The supplies status page contains information about toner level, page count, and estimated pages
●
remaining.
Accessibility
The product checks for an authentic HP print cartridge at cartridge installation.
●
Internet-enabled supply-ordering capabilities (using HP Easy Printer Care software)
●
The online user guide is compatible with text screen-readers.
●
The print cartridge can be installed and removed by using one hand.
●
All doors and covers can be opened by using one hand.
●
Media can be loaded in tray 1 by using one hand.
●
ENWW Features comparison 3
Walkaround
Device parts
Before using the product, familiarize yourself with its components.
1
2
3
3
4
4
5
5
1 Automatic document feeder (ADF)
2 Scanner assembly
3 Latch to open the front door (provides access to the print cartridge)
4 Tray 1 (pull to open)
5 Tray 2
6 ADF output bin
7 Control panel
8 Top output bin
9 Right-side cover (provides access to DIMMs)
6
7
8
9
10
10 On/off switch
2
4
1
1 Interface ports (see Interface ports)
2 Rear output bin (pull to open)
3 Power connection
4 Chapter 1 Device basics ENWW
3
Interface ports
1
2
3
4
5
6
1 Fax port (HP LaserJet M3027x and HP LaserJet M3035xs only)
2 Network connection
3 Foreign interface harness (FIH) port
4 Type A Hi-Speed USB 2.0 connection for adding accessories
5 Type B Hi-Speed USB 2.0 connection for printing
6 EIO slot
ENWW Walkaround 5
Device software
The printing-system software is included with the device. See the getting started guide for installation
instructions.
The printing system includes software for end users and network administrators, and printer drivers for
access to the device features and communication with the computer.
NOTE For a list of printer drivers and updated HP printer software, go to www.hp.com/go/
LJM3027mfp_software or www.hp.com/go/LJM3035mfp_software.
Supported operating systems
The device supports the following operating systems:
Full software installation
Windows XP (32-bit and 64-bit)
●
Windows Server 2003 (32-bit and 64-bit)
●
Windows 2000
●
Mac OS X V10.2.8, V10.3, V10.4 and later
●
Printer driver only
Linux (Web only)
●
UNIX model scripts (Web only)
●
NOTE For Mac OS V10.4 and later, PPC and Intel Core Processor Macs are supported.
Supported printer drivers
Operating system PCL 5 PCL 6 Postscript level 3
emulation
Windows
Mac OS X V10.2.8, V10.3, V10.4 and later
1
Linux
1
For Linux, download the postscript level 3 emulation driver from www.hp.com/go/linuxprinting.
The printer drivers include online Help that has instructions for common printing tasks and also describes
the buttons, checkboxes, and drop-down lists that are in the printer driver.
Select the correct printer driver
Printer drivers allow you to gain access to the device features and allow the computer to communicate
with the device (using a printer language). Check the installation notes and readme files on the device
CD for additional software and languages.
6 Chapter 1 Device basics ENWW
The device uses the PCL 5, PCL 6, and HP postscript level 3 emulation printer description language
(PDL) drivers.
Use the PCL 6 printer driver for the best overall performance.
●
Use the PCL 5 printer driver for general office printing.
●
Use the HP postscript level 3 emulation driver for printing from postscript level 3 emulation needs,
●
or for postscript flash font support.
Universal printer drivers
The HP Universal Print Driver Series for Windows includes separate HP postscript level 3 emulation
and HP PCL 5 versions of a single driver that provides access to almost any HP device while providing
system administrator with tools to manage devices more effectively. The Universal Print Driver is
included on the device CD, under the Optional Software section. For more information, go to
www.hp.com/go/universalprintdriver.
Driver Autoconfiguration
The HP LaserJet PCL 5, PCL 6, and PS level 3 emulation drivers for Windows 2000 and Windows XP
feature automatic discovery and driver configuration for device accessories at the time of installation.
Some accessories that the Driver Autoconfiguration supports are the duplexing unit, optional paper
trays, and dual inline memory modules (DIMMs).
Update Now
If you have modified the device configuration since installation, the driver can be automatically updated
with the new configuration. In the Properties dialog box (see
Settings tab, click the Update Now button to update the driver.
Open the printer drivers), on the Device
HP Driver Preconfiguration
HP Driver Preconfiguration is a software architecture and set of tools that you can use to customize and
distribute HP software in managed corporate printing environments. Using HP Driver Preconfiguration,
information technology (IT) administrators can preconfigure the printing and default settings for
HP printer drivers before installing the drivers in the network environment. For more information, see
the HP Driver Preconfiguration Support Guide, which is available at
www.hp.com/go/hpdpc_sw.
Priority for print settings
Changes to print settings are prioritized depending on where the changes are made:
NOTE The names of commands and dialog boxes might vary depending on your software
program.
Page Setup dialog box: Click Page Setup or a similar command on the File menu of the program
●
you are working in to open this dialog box. Settings changed here override settings changed
anywhere else.
Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the program
●
you are working in to open this dialog box. Settings changed in the Print dialog box have a lower
priority and do not override changes made in the Page Setup dialog box.
ENWW Device software 7
Printer Properties dialog box (printer driver): Click Properties in the Print dialog box to open
●
the printer driver. Settings changed in the Printer Properties dialog box do not override settings
anywhere else in the printing software.
Default printer driver settings: The default printer driver settings determine the settings used in
●
all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog
boxes.
Printer control panel settings: Settings changed at the printer control panel have a lower priority
●
than changes made anywhere else.
8 Chapter 1 Device basics ENWW
Open the printer drivers
Operating System To change the settings for all
print jobs until the software
program is closed
Windows 2000, XP,
and Server 2003
Mac OS X V10.2.8,
V10.3, V10.4 and
later
1. On the File menu in the
software program, click
Print.
2. Select the driver, and then
click Properties or
Preferences.
The steps can vary; this
procedure is most common.
1. On the File menu, click
Print.
2. Change the settings that
you want on the various
pop-up menus.
To change the default settings
for all print jobs
1. Click Start, click Settings,
and then click Printers or
Printers and Faxes.
2. Right-click the driver icon,
and then select Printing
Preferences.
1. On the File menu, click
Print.
2. Change the settings that
you want on the various
pop-up menus.
3. On the Presets pop-up
menu, click Save as and
type a name for the preset.
These settings are saved in the
Presets menu. To use the new
settings, you must select the
saved preset option every time
you open a program and print.
To change the device
configuration settings
1. Click Start, click Settings,
and then click Printers or
Printers and Faxes.
2. Right-click the driver icon,
and then select
Properties.
3. Click the Device Settings
tab.
1. In the Finder, on the Go
menu, click Applications.
2. Open Utilities, and then
open Print Center (OS X
V10.2.8) or Printer Setup
Utility.
3. Click on the print queue.
4. On the Printers menu,
click Show Info.
5. Click the Installable
Options menu.
NOTE Configuration
settings might not be
available in Classic
mode.
Software for Macintosh computers
The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs),
and the HP Printer Utility for use with Macintosh computers.
For network connections, use the embedded Web server (EWS) to configure the device. See
Web server.
The printing system software includes the following components:
PostScript Printer Description (PPD) files
●
The PPDs, in combination with the Apple PostScript printer drivers, provide access to device
features. Use the Apple PostScript printer driver that comes with the computer.
HP Printer Utility
●
Use the HP Printer Utility to set up device features that are not available in the printer driver:
Name the device.
●
Assign the device to a zone on the network.
●
ENWW Device software 9
Embedded
Assign an internet protocol (IP) address to the device.
●
Download files and fonts.
●
Configure the device for IP or AppleTalk printing.
●
You can use the HP Printer Utility when your device uses a universal serial bus (USB) cable or is
connected to a TCP/IP-based network. For more information, see
Macintosh.
Use the HP Printer Utility for
Remove software from Macintosh operating systems
To remove the software from a Macintosh computer, drag the PPD files to the trash can.
Utilities
The device is equipped with several utilities that make it easy to monitor and manage the device on a
network.
HP Web Jetadmin
HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within your
intranet, and it should be be installed only on the network administrator’s computer.
To download a current version of HP Web Jetadmin and for the latest list of supported host systems,
www.hp.com/go/webjetadmin.
visit
When installed on a host server, any client can gain access to HP Web Jetadmin by using a supported
Web browser (such as Microsoft® Internet Explorer 4.x or Netscape Navigator 4.x or later) by navigating
to the HP Web Jetadmin host.
Embedded Web server
The device is equipped with an embedded Web server, which provides access to information about
device and network activities. This information appears in a Web browser, such as Microsoft Internet
Explorer or Netscape Navigator.
The embedded Web server resides on the device. It is not loaded on a network server.
The embedded Web server provides an interface to the device that anyone who has a networkconnected computer and a standard Web browser can use. No special software is installed or
configured, but you must have a supported Web browser on your computer. To gain access to the
embedded Web server, type the IP address for the device in the address line of the browser. (To find
the IP address, print a configuration page. For more information about printing a configuration page,
Use information pages.)
see
For a complete explanation of the features and functionality of the embedded Web server, see
embedded Web server.
Use the
HP Easy Printer Care software
The HP Easy Printer Care software is a program that you can use for the following tasks:
Discovering printers on the network and checking the status of each device
●
Setting and viewing device and supplies alerts for multiple printers at the same time
●
10 Chapter 1 Device basics ENWW
Shopping online for supplies
●
Using HP online troubleshooting and maintenance tools
●
You can use the HP Easy Printer Care software when the device is directly connected to your computer
or when it is connected to a network. To download the HP Easy Printer Care software, go to
www.hp.com/go/easyprintercare.
Supported operating systems
For information about supported operating systems, go to
www.hp.com/go/easyprintercare.
Supported browsers
To use the HP Easy Printer Care software, you must have one of the following browsers:
Microsoft Internet Explorer 5.5 or later
●
Netscape Navigator 7.0 or later
●
Opera Software ASA Opera 6.05 or later
●
All pages can be printed from the browser.
Other components and utilities
Windows Macintosh OS
Software installer — automates the printing system
●
installation
Online Web registration
●
PostScript Printer Description files (PPDs) — use with the
●
Apple PostScript drivers that come with the Mac OS
The HP Printer Utility — change device settings, view
●
status, and set up printer-event notification from a Mac.
This utility is supported for Mac OS X V10.2.8, V10.3,
V10.4 and later.
ENWW Device software 11
12 Chapter 1 Device basics ENWW
2 Control panel
Use the control panel
●
Use the Administration menu
●
ENWW 13
Use the control panel
The control panel has a VGA touchscreen that provides access to all device functions. Use the buttons
and numeric keypad to control jobs and the device status. The LEDs indicate overall device status.
Control-panel layout
The control panel includes a touchscreen graphical display, job-control buttons, a numeric keypad, and
three light-emitting diode (LED) status lights.
1 Attention light The Attention light indicates that the device has a condition that requires
intervention. Examples include an empty paper tray or an error message
on the touchscreen.
2 Data light The Data light indicates that the device is receiving data.
3 Ready light The Ready light indicates that the device is ready to begin processing any
job.
4 Brightness-adjustment dial Turn the dial to control the brightness of the touchscreen.
5 Touchscreen graphical display Use the touchscreen to open and set up all device functions.
6 Numeric keypad Allows you to type numeric values for number of copies required and other
7 Sleep button If the device is inactive for a long period of time, it automatically enters a
8 Reset button Resets the job settings to factory or user-defined default values.
9 Stop button Stops the active job. While stopped, the control panel shows the options for
10 Start button Begins a copy job, starts digital sending, or continues a job that has been
numeric values.
sleep mode. To place the device into sleep mode or to reactivate the device,
press the Sleep button.
the stopped job (for example, if you press the Stop button while the device
is processing a print job, the control panel message prompts you to cancel
or resume the print job).
interrupted.
14 Chapter 2 Control panel ENWW
Home screen
The home screen provides access to the device features, and it indicates the current status of the device.
NOTE Depending on how the system administrator has configured the device, the features that
appear on the home screen can vary.
1 Features Depending on how the system administrator has configured the device, the features that appear
in this area can include any of the following items:
Copy
●
Fax
●
E-mail
●
Secondary E-mail
●
Network Folder
●
Job Storage
●
Workflow
●
Supplies Status
●
Administration
●
2 Device status line The status line provides information about the overall device status. Various buttons appear in
this area, depending on the current status. For a description of each button that can appear in
the status line, see
3 Copy count The copy count box indicates the number of copies that the device is set to make.
4 Help button Touch the Help button to open the embedded help system.
5 Scroll bar Touch the up or down arrows on the scroll bar to see the complete list of available features.
6 Sign Out Touch Sign Out to sign out of the device if you have signed in for access to restricted features.
After you sign out, the device restores all options to the default settings.
7 Network Address Touch Network Address to find information about the network connection.
Buttons on the touchscreen.
8 Date and time The current date and time appear here. The system administrator can select the format that
the device uses to show the date and time, for example 12-hour format or 24-hour format.
ENWW Use the control panel 15
Buttons on the touchscreen
The status line on the touchscreen provides information about the status of the device. Various buttons
can appear in this area. The following table describes each button.
Home button. Touch the home button to go to the Home screen from any other screen.
Start button. Touch the Start button to begin the action for the feature that you are using.
NOTE The name of this button changes for each feature. For example, in the Copy feature, the
button is named Start Copy.
Stop button. If the device is processing a print or fax job, the Stop button appears instead of the Start
button. Touch the Stop button to halt the current job. The device prompts you to cancel the job or to resume
it.
Error button. The error button appears whenever the device has an error that requires attention before
it can continue. Touch the error button to see a message that describes the error. The message also has
instructions for solving the problem.
Warning button. The warning button appears when the device has a problem but can continue
functioning. Touch the warning button to see a message that describes the problem. The message also
has instructions for solving the problem.
Help button. Touch the help button to open the built-in online Help system. For more information, see
Control-panel help system.
Control-panel help system
The device has a built-in Help system that explains how to use each screen. To open the Help system,
touch the Help button (
For some screens, the Help opens to a global menu where you can search for specific topics. You can
browse through the menu structure by touching the buttons in the menu.
For screens that contain settings for individual jobs, the Help opens to a topic that explains the options
for that screen.
If the device alerts you of an error or warning, touch the error (
message that describes the problem. The message also contains instructions to help solve the problem.
) in the upper-right corner of the screen.
) or warning ( ) button to open a
16 Chapter 2 Control panel ENWW
Use the Administration menu
Use the Administration menu to set up default device behavior and other global settings, such as the
language and the format for date and time.
Navigate the Administration menu
From the Home screen, touch Administration to open the menu structure. You might need to scroll to
the bottom of the Home screen to see this feature.
The Administration menu has several sub-menus, which are listed on the left side of the screen. Touch
the name of a menu to expand the structure. A plus sign (+) next to a menu name means that it contains
sub-menus. Continue opening the structure until you reach the option that you want to configure. To
return to the previous level, touch Back.
To exit the Administration menu, touch the Home button (
The device has built-in Help that explains each of the features that are available through the menus.
Help is available for many menus on the right-hand side of the touchscreen. Or, to open the global Help
system, touch the Help button (
The tables in the sections that follow indicate the overall structure of each menu.
) in the upper-right corner of the screen.
) in the upper-left corner of the screen.
ENWW Use the Administration menu 17
Information menu
Use this menu to print information pages and reports that are stored internally on the device.
Table 2-1 Information menu
Menu item Sub-menu item Sub-menu item Values Description
Configuration/Status
Pages
Fax Reports
(Appears only on
models equipped
with a fax feature.)
Administration Menu
Map
Configuration Page Print (button) A set of configuration pages that show the
Supplies Status
Page
Usage Page Print (button) Shows information about the number of
File Directory Print (button) A directory page that contains information for
Fax Activity Log Print (button) Contains a list of the faxes that have been
Fax Call Report Fax Call Report Print (button) A detailed report of the last fax operation,
Thumbnail on Report Yes
When to Print Report Never auto print
Print (button) Shows the basic structure and settings of the
Administration menu and current
administration settings.
current device settings.
Print (button) Shows the status of supplies such as print
cartridges.
pages that have been printed on each paper
type and size.
any mass-storage devices, such as flash
drives, memory cards, or hard disks, that are
installed in this device.
sent from or received by this device.
either sent or received.
Choose whether or not to include a thumbnail
of the first page of the fax on the report.
No (default)
Print after any fax job
Print after fax send jobs
Print after any fax error
Print after send errors only
Print after receive errors only
Billing Codes Report
Blocked Fax List Print A list of phone numbers that are blocked from
Speed Dial List Print Shows the speed dials that have been set up
Sample Pages/Fonts PCL Font List Print A list of printer control language (PCL) fonts
PS Font List Print A list of PostScript (PS) fonts that are
Print A list of billing codes that have been used for
outgoing faxes. This report shows how many
sent faxes were billed to each code.
sending faxes to this device.
for this device.
that are currently available on the device.
currently available on the device.
18 Chapter 2 Control panel ENWW
Default Job Options menu
Use this menu to define the default job options for each function. If the user does not specify the job
options when creating the job, the default options are used.
The Default Job Options menu contains the following sub-menus:
Default Options for Originals
●
Default Copy Options
●
Default Fax Options
●
Default E-mail Options
●
Default Send To Folder Options
●
Default Print Options
●
Default Options for Originals
NOTE Values shown with “(default)” are the factory-default values. Some menu items have no
default.
Table 2-2 Default Options for Originals menu
Menu item Values Description
Paper Size Select a paper size from the list. Select the paper size that is most often used for copy or scan
originals.
Number of Sides 1 (default) Select whether copy or scan originals are most often single-sided or
2
Orientation Portrait (default) Select the orientation that is most often used for copy or scan
Landscape
Optimize Text/Picture Manually Adjust (default) Use this setting to optimize the output for a particular type of original.
Text
Photograph
Image Adjustment Darkness Use this setting to optimize the output for darker or lighter originals.
Background Cleanup Increase the Background Cleanup setting to remove faint images
Sharpness Adjust the Sharpness setting to clarify or soften the image.
double-sided.
originals. Select Portrait if the short edge is at the top or select
Landscape if the long edge is at the top.
You can optimize the output for text, pictures, or a mixture.
If you select Manually Adjust, you can specify the mix of text and
pictures that will most often be used.
from the background or to remove a light background color.
ENWW Use the Administration menu 19
Default Copy Options
NOTE Values shown with “(default)” are the factory-default values. Some menu items have no
default.
Table 2-3 Default Copy Options menu
Menu item Sub-menu item Values Description
Number of Copies Type the number of
copies. The factory
default setting is 1.
Number of Sides 1 (default)
2
Collate Off
On (default)
Edge-To-Edge Normal (recommended)
(default)
Edge-To-Edge Output
Set the default number of copies for a copy job.
Set the default number of sides for copies.
Set up options for collating sets of copies. When you
make multiple copies of a document, collating places
the pages in the correct order, one set at a time, rather
than placing all copies of each page next to each other.
If the original document is printed close to the edges,
use the Edge-To-Edge feature to avoid shadows that
can appear along the edges. Combine this feature with
the Reduce/Enlarge feature to ensure that the entire
page is printed on the copies.
20 Chapter 2 Control panel ENWW
Default Fax Options
NOTE Values shown with “(default)” are the factory-default values. Some menu items have no
default.
Table 2-4 Fax Send menu
Menu item Sub-menu item Values Description
Resolution Standard (100x200dpi)
(default)
Fine (200x200dpi)
Superfine (300x300dpi)
Fax Header Prepend (default)
Overlay
Table 2-5 Fax Receive menu
Menu item Values Description
Forward Fax Fax Forwarding
Change PIN
To forward received faxes to another fax device, select Fax
Forwarding and Custom. When you select this menu item for the fist
time, you are prompted to set up a PIN. You will be prompted to enter
that PIN every time you try to use this menu. This is the same PIN
that is used to access the Fax Printing menu.
Use this feature to set the resolution for sent
documents. Higher resolution images have more dots
per inch (dpi), so they show more detail. Lower
resolution images have fewer dots per inch and show
less detail, but the file size is smaller.
Use this feature to select the position of the fax header
on the page.
Select Prepend to print the fax header above the fax
content and move the fax content down on the page.
Select Overlay to print the fax header over the top of
the fax content without moving the fax content down.
Using this option could prevent a single-page fax from
flowing onto another page.
Stamp Received Faxes Enabled
Disabled (default)
Fit to Page Enabled (default)
Disabled
Fax Paper Tray Select from the list of trays. Select the tray that holds the size and type of paper that you want to
Use this option to add the date, time, sender’s phone number, and
page number to each page of the faxes that this device receives.
Use this feature to shrink faxes that are larger than Letter-size or A4size so that they can fit onto a Letter-size or A4-size page. If it this
feature set to Disabled, faxes larger than Letter or A4 will flow across
multiple pages.
use for incoming faxes.
ENWW Use the Administration menu 21
Default E-mail Options
Use this menu to set default options for e-mails that are sent from the device.
NOTE Values shown with “(default)” are the factory-default values. Some menu items have no
default.
Menu item Values Description
Document File Type PDF (default)
JPEG
TIFF
M-TIFF
Output Quality High (large file)
Medium (default)
Low (small file)
Resolution 75 DPI
150 DPI (default)
200 DPI
300 DPI
Color/Black Color scan (default)
Black/white scan
TIFF Version TIFF 6.0 (default)
TIFF (Post 6.0)
Choose the file format for the e-mail.
Choosing higher quality for output increases the size of the
output file.
Use this feature to select the resolution. Use a lower setting to
create smaller files.
Specify whether the e-mail will be in black or in color.
Use this feature to specify the TIFF version to use when saving
scanned files.
22 Chapter 2 Control panel ENWW
Default Send to Folder Options
NOTE This menu appears only for the HP LaserJet M3035 MFP models.
Use this menu to set default options for scan jobs sent to the computer.
NOTE Values shown with “(default)” are the factory-default values. Some menu items have no
default.
Menu item Values Description
Color/Black Color scan
Black/white scan (default)
Document File Type PDF (default)
M-TIFF
TIFF
JPEG
TIFF version TIFF 6.0 (default)
TIFF (post 6.0)
Output Quality High (large file)
Medium (default)
Low (small file)
Resolution 75 DPI
150 DPI (default)
200 DPI
300 DPI
Specify whether the file will be in black or in color.
Choose the file format for the file.
Use this feature to specify the TIFF version to use when saving
scanned files.
Choosing higher quality for output increases the size of the
output file.
Use this feature to select the resolution. Use a lower setting to
create smaller files.
ENWW Use the Administration menu 23
Default Print Options
Use this menu to set default options for jobs that are sent from a computer.
NOTE Values shown with “(default)” are the factory-default values. Some menu items have no
default.
Table 2-6 Default Print Options menu
Menu item Sub-menu item Values Description
Copies Per Job Type a value. Use this feature to set the default number of copies for
print jobs.
Default Paper Size (List of supported sizes.) Choose a paper size.
Default Custom Paper
Size
Print Sides 1-sided (default)
2-Sided Format Book style
Unit of measure Millimeters
Inches
X Dimension Configure the width measurement for the Default
Y Dimension Configure the height measurement for the Default
2-sided
Flip style
Configure the default paper size that is used when the
user selects Custom as the paper size for a print job.
Custom Paper Size.
Custom Paper Size.
Use this feature to select whether print jobs should be
single-sided or double-sided by default.
Use this feature to configure the default style for 2sided print jobs. If Book style is selected, the back side
of the page is printed the right way up. This option is
for print jobs that are bound along the left edge. If Flip
style is selected, the back side of the page is printed
upside-down. This option is for print jobs that are bound
along the top edge.
24 Chapter 2 Control panel ENWW
Time/Scheduling menu
Use this menu to set options for setting the time and for setting the device to enter and exit sleep mode.
NOTE Values shown with "(default)" are the factory-default values. Some menu items have no
default.
Table 2-7 Time/Scheduling menu
Menu item Sub-menu item Sub-menu item Values Description
Date/Time Date Format YYYY/MMM/DD
(default)
MMM/DD/YYYY
DD/MMM/YYYY
Date Month
Day
Year
Time Format 12 hour (AM/PM)
Time Hour
Minute
AM
PM
Sleep Delay 20 minutes
(default)
24 hour
30 minutes (default)
45 minutes
Use this feature to set the current date and
time, and to set the date format and time
format that are used to time-stamp outgoing
faxes.
Use this feature to select the time interval that
the device should remain inactive before
entering Sleep Mode.
1 hour (60 minutes)
90 minutes
2 hours
4 hours
Wake Time Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Off (default)
Custom
Select Custom to set a wake time for each
day of the week. The device exits sleep mode
according to this schedule. Using a sleep
schedule helps conserve energy and
prepares the device for use so that users do
not have to wait for it to warm up.
ENWW Use the Administration menu 25
Table 2-7 Time/Scheduling menu (continued)
Menu item Sub-menu item Sub-menu item Values Description
Fax Printing Fax Printing Mode Store all received
faxes
Print all received
faxes
Use Fax Printing
Schedule
Change PIN
If you have concerns about the security of
private faxes, use this feature to store faxes
rather than having them automatically print by
creating a printing schedule.
For the fax printing schedule, the control
panel prompts you to select days and times
to print faxes.
Select Change PIN to change the PIN
number that users must provide to print faxes.
26 Chapter 2 Control panel ENWW
Management menu
Use this menu to set up global device-management options.
NOTE Values shown with "(default)" are the factory-default values. Some menu items have no
default.
Table 2-8 Management menu
Menu item Sub-menu item Values Description
Stored Job Management Quick Copy Job Storage
Limit
Quick Copy Job Held
Timeout
Sleep mode Disable
Manage Supplies Supply Low/Order
Threshold
Replace Black Cartridge Stop at low
Select the maximum
number of jobs to store
1 Hour
4 Hours
1 Day
1 Week
Use Sleep Delay (default)
Select a value in the
range.
Stop at out
Override at out (default)
Use this menu to view and manage any jobs that are
stored on the device.
Use this feature to customize the sleep mode settings
for this device.
Select Use Sleep Delay to set the device to enter sleep
mode after the delay that is specified in the Time/
Scheduling menu.
Use this menu to carry out administrative supply
management tasks such as changing the threshold
when supplies should be ordered.
ENWW Use the Administration menu 27
Initial Setup menu
The Initial Setup menu contains the sub-menus shown:
Networking and I/O menu
●
Fax Setup menu
●
E-mail Setup menu
●
NOTE Values shown with "(default)" are the factory-default values. Some menu items have no
default.
Networking and I/O
Table 2-9 Networking and I/O
Menu item Sub-menu item Values Description
I/O Timeout Select a value in the
range. The factory default
setting is 15 seconds.
Parallel Input
NOTE This
item appears
only if an EIO
accessory is
installed.
Embedded Jetdirect See Table 2-10 Jetdirect menus for the list of options.
EIO <X> Jetdirect
High Speed No
Yes (default)
Advanced Functions Enabled (default)
Disabled
I/O timeout refers to the elapsed time before a print job
fails. If the stream of data that the device receives for
a print job gets interrupted, this setting indicates how
long the device will wait before it reports that the job
has failed.
Use the High Speed setting to configure the speed that
the parallel port uses to communicate with the host.
Use the Advanced Functions setting to enable or
disable bidirectional parallel communication.
Table 2-10 Jetdirect menus
Menu item Sub-menu item Sub-menu item Values and Description
TCP/IP Enable Off: Disable the TCP/IP protocol.
On (default): Enable the TCP/IP protocol.
Host Name An alphanumeric string, up to 32 characters, used to
identify the device. This name is listed on the
HP Jetdirect configuration page. The default host name
is NPIxxxxxx, where xxxxxx is the last six digits of the
LAN hardware (MAC) address.
IPV4 Settings Config Method Specifies the method that TCP/IPv4 parameters will be
configured on the HP Jetdirect print server.
Bootp: Use BootP (Bootstrap Protocol) for automatic
configuration from a BootP server.
DHCP: Use DHCP (Dynamic Host Configuration
Protocol) for automatic configuration from a DHCPv4
server. If selected and a DHCP lease exists, DHCP
28 Chapter 2 Control panel ENWW
Table 2-10 Jetdirect menus (continued)
Menu item Sub-menu item Sub-menu item Values and Description
Release and DHCP Renew menus are available to set
DHCP lease options.
Auto IP: Use automatic link-local IPv4 addressing. An
address in the form 169.254.x.x is assigned
automatically.
Manual: Use the Manual Settings menu to configure
TCP/IPv4 parameters.
DHCP Release This menu appears if Config Method was set to
DHCP and a DHCP lease for the print server exists.
No (default): The current DHCP lease is saved.
Yes: The current DHCP lease and the leased IP
address are released.
DHCP Renew This menu appears if Config Method was set to
DHCP and a DHCP lease for the print server exists.
No (default): The print server does not request to renew
the DHCP lease.
Yes: The print server requests to renew the current
DHCP lease.
Manual Settings (Available only if Config Method is set to Manual)
Configure parameters directly from the printer control
panel:
IP Address: The unique IP address of the printer
(n.n.n.n), where n is a value from 0 to 255.
Subnet Mask: The subnet mask for the printer
(m.m.m.m), where m is a value from 0 to 255.
Syslog Server: The IP address of the syslog server
used to receive and log syslog messages.
Default Gateway: The IP address of the gateway or
router used for communications with other networks.
Idle Timeout: The time period, in seconds, after which
an idle TCP print data connection is closed (default is
270 seconds, 0 disables the timeout).
Default IP Specify the IP address to default to when the print
server is unable to obtain an IP address from the
network during a forced TCP/IP reconfiguration (for
example, when manually configured to use BootP or
DHCP).
Auto IP: A link-local IP address 169.254.x.x is set.
Legacy: The address 192.0.0.192 is set, consistent
with older HP Jetdirect devices.
Primary DNS Specify the IP address (n.n.n.n) of a Primary DNS
Server.
Secondary DNS Specify the IP address (n.n.n.n) of a Secondary
Domain Name System (DNS) Server.
ENWW Use the Administration menu 29
Table 2-10 Jetdirect menus (continued)
Menu item Sub-menu item Sub-menu item Values and Description
IPV6 Settings Enable Use this item to enable or disable IPv6 operation on the
print server.
Off (default): IPv6 is disabled.
On: IPv6 is enabled.
Address Use this item to manually configure an IPv6 address.
Manual Settings: Use the Manual Settings menu to
enable and manually configure a TCP/ IPv6 address.
DHCPV6 Policy Router Specified: The stateful auto-configuration
method to be used by the print server is determined by
a router. The router specifies whether the print server
obtains its address, its configuration information, or
both from a DHCPv6 server.
Router Unavailable: If a router is not available, the print
server should attempt to obtain its stateful
configuration from a DHCPv6 server.
Always: Whether or not a router is available, the print
server always attempts to obtain its stateful
configuration from a DHCPv6 server.
Primary DNS Use this item to specify an IPv6 address for a primary
DNS server that the print server should use.
Manual Settings Use this item to manually set IPv6 addresses on the
print server.
Enable: Select this item and choose On to enable
manual configuration, or Off to disable manual
configuration.
Address: Use this item to type a 32 hexadecimal digit
IPv6 node address that uses the colon hexadecimal
syntax.
Proxy Server Specifies the proxy server to be used by embedded
applications in the device. A proxy server is typically
used by network clients for Internet access. It caches
Web pages, and provides a degree of Internet security,
for those clients.
To specify a proxy server, enter its IPv4 address or
fully-qualified domain name. The name can be up to
255 octets.
For some networks, you may need to contact your
Independent Service Provider (ISP) for the proxy
server address.
Proxy Port Type the port number used by the proxy server for
client support. The port number identifies the port
reserved for proxy activity on your network, and can be
a value from 0 to 65535.
30 Chapter 2 Control panel ENWW
Table 2-10 Jetdirect menus (continued)
Menu item Sub-menu item Sub-menu item Values and Description
IPX/SPX
AppleTalk Enable Off (default): Disable the AppleTalk protocol.
DLC/LLC Enable Off (default): Disable the DLC/LLC protocol.
Security Print Sec Page Yes: Prints a page that contains the current security
Enable Off: Disable the IPX/SPX protocol.
On (default): Enable the IPX/SPX protocol.
Frame Type Selects the frame-type setting for your network.
Auto: Automatically sets and limits the frame type to
the first one detected.
EN_8023, EN_II, EN_8022, and EN_SNAP: Frame-
type selections for Ethernet networks.
On: Enable the AppleTalk protocol.
On: Enable the DLC/LLC protocol.
settings on the HP Jetdirect print server.
No (default): A security settings page is not printed.
Secure Web For configuration management, specify whether the
embedded Web server will accept communications
using HTTPS (Secure HTTP) only, or both HTTP and
HTTPS.
HTTPS Required: For secure, encrypted
communications, only HTTPS access is accepted. The
print server will appear as a secure site.
HTTP/HTTPS optional: Access using either HTTP or
HTTPS is permitted.
IPsec or Firewall Specify the IPsec or Firewall status on the print server.
Keep: IPsec/Firewall status remains the same as
currently configured.
Disable: IPsec/Firewall operation on the print server is
disabled.
Reset Security Specify whether the current security settings on the
print server will be saved or reset to factory defaults.
No*: The current security settings are maintained.
Yes: Security settings are reset to factory defaults.
Diagnostics Embedded Test This menu provides tests to help diagnose network
hardware or TCP/IP network connection problems.
Embedded tests help to identify whether a network fault
is internal or external to the device. Use an embedded
test to check hardware and communication paths on
the print server. After you select and enable a test and
set the execution time, you must select Execute to
initiate the test.
Depending on the execution time, a selected test runs
continuously until either the device is turned off, or an
error occurs and a diagnostic page is printed.
ENWW Use the Administration menu 31
Table 2-10 Jetdirect menus (continued)
Menu item Sub-menu item Sub-menu item Values and Description
LAN HW Test
HTTP Test This test checks operation of HTTP by retrieving
SNMP Test This test checks operation of SNMP communications
Select All Tests Use this item to select all available embedded tests.
Data Path Test This test helps to identify data path and corruption
CAUTION Running this embedded test will
erase your TCP/IP configuration.
This test performs an internal loopback test. An internal
loopback test will send and receive packets only on the
internal network hardware. There are no external
transmissions on your network.
Select Yes to choose this test, or No to not choose it.
predefined pages from the device, and tests the
embedded Web server.
Select Yes to choose this test, or No to not choose it.
by accessing predefined SNMP objects on the device.
Select Yes to choose this test, or No to not choose it.
Select Yesto choose all tests. Select No to select
individual tests.
problems on an HP postscript level 3 emulation device.
It sends a predefined PS file to the device, However,
the test is paperless; the file will not print.
Select Yes to choose this test, or No to not choose it.
Execution Time [H] Use this item to specify the length of time (in hours) that
an embedded test will be run. You can select a value
from 1 to 60 hours. If you select zero (0), the test runs
indefinitely until an error occurs or device is turned off.
Data gathered from the HTTP, SNMP, and Data Path
tests is printed after the tests have completed.
Execute No*: Do not initiate the selected tests.
Yes: Initiate the selected tests.
32 Chapter 2 Control panel ENWW
Table 2-10 Jetdirect menus (continued)
Menu item Sub-menu item Sub-menu item Values and Description
Ping Test
Dest Type Specify whether the target device is an IPv4 or IPv6
Dest IP IPV4: Type the IPv4 address.
Packet Size Specify the size of each packet, in bytes, to be sent to
Timeout Specify the length of time, in seconds, to wait for a
Count Specify the number of ping test packets to send for this
Print Results If the ping test was not set for continuous operation,
Execute Specify whether to initiate the ping test. Select Yes to
This test is used to check network communications.
This test sends link-level packets to a remote network
host, then waits for an appropriate response. To run a
ping test, set the following items:
node.
IPV6 : Type the IPv6 address.
the remote host. The minimum is 64 (default) and the
maximum is 2048.
response from the remote host. The default is 1 and
the maximum is 100.
test. Select a value from 1 to 100. To configure the test
to run continuously, select 0.
you can choose to print the test results. Select Yes to
print results. If you select No (default), results are not
printed.
initiate the test, or No to not run the test.
ENWW Use the Administration menu 33
Table 2-10 Jetdirect menus (continued)
Menu item Sub-menu item Sub-menu item Values and Description
Ping Results
Use this item to view the ping test status and results
using the control panel display. You can select the
following items:
Packets Sent Shows the number of packets (0 - 65535) sent to the
remote host since the most recent test was initiated or
completed.
Packets Received Shows the number of packets (0 - 65535) received from
the remote host since the most recent test was initiated
or completed.
Percent Lost Shows the percent of ping test packets that were sent
with no response from the remote host since the most
recent test was initiated or completed.
RTT Min Shows the minimum detected roundtrip- time (RTT),
from 0 to 4096 milliseconds, for packet transmission
and response.
RTT Max Shows the maximum detected roundtrip- time (RTT),
from 0 to 4096 milliseconds, for packet transmission
and response.
RTT Average Shows the average round-trip-time (RTT), from 0 to
4096 milliseconds, for packet transmission and
response.
Ping In Progress Shows whether a ping test is in progress. Yes indicates
a test in progress, and No indicates that a test
completed or was not run.
Refresh When viewing the ping test results, this item updates
Link Speed The link speed and communication mode of the print
the ping test data with current results. Select Yes to
update the data, or No to maintain the existing data.
However, a refresh automatically occurs when the
menu times out or you manually return to the main
menu.
server must match the network. The available settings
depend on the device and installed print server. Select
one of the following link configuration settings:
CAUTION If you change the link setting,
network communications with the print server
and network device might be lost.
Auto (default): The print server uses auto-negotiation
to configure itself with the highest link speed and
communication mode allowed. If auto-negotiation fails,
either 100TX HALF or 10TX HALF is set depending on
the detected link speed of the hub/switch port. (A
1000T half-duplex selection is not supported.)
10T Half: 10 Mbps, half-duplex operation.
10T Full: 10 Mbps, Full-duplex operation.
100TX Half: 100 Mbps, half-duplex operation.
100TX Full: 100 Mbps, full-duplex operation.
34 Chapter 2 Control panel ENWW
Table 2-10 Jetdirect menus (continued)
Menu item Sub-menu item Sub-menu item Values and Description
100TX Auto: Limits auto-negotiation to a maximum link
speed of 100 Mbps.
1000TX Full: 1000 Mbps, full-duplex operation.
Print Protocols Use this item to print a page that lists the configuration
of the following protocols: IPX/SPX, Novell NetWare,
AppleTalk, DLC/LLC.
ENWW Use the Administration menu 35
Fax Setup
Table 2-11 Fax Setup menu
Menu item Sub-menu item Sub-menu item Values Description
Required Settings Location (Countries/regions
listed)
Date/Time
Fax Header
Information
PC Fax Send Disabled
Phone Number
Company Name
Enabled (default)
Configure the settings that are legally
required for outgoing faxes.
Use this feature to enable or disable PC Fax
Send. PC Fax Send enables users to send
faxes through the device from their
computers if they have the correct driver
installed.
36 Chapter 2 Control panel ENWW
Table 2-11 Fax Setup menu (continued)
Menu item Sub-menu item Sub-menu item Values Description
Fax Send Settings
Fax Dial Volume Off
Medium (default)
High
Error Correction
Mode
JBIG Compression Disabled
Maximum Baud Rate Select a value from
Dialing Mode Tone (default)
Redial On Busy The range is between
Enabled (default)
Disabled
Enabled (default)
the list.
Pulse
0 and 9. The factory
default is 3 times.
Use this feature to set the volume of the tones
that you hear while the device dials the fax
number.
When Error Correction Mode is enabled and
an error occurs during fax transmission, the
device sends or receives the error portion
again.
The JBIG Compression reduces faxtransmission time, which can result in lower
phone charges. However, using JBIG
Compression sometimes causes
compatibility problems with older fax
machines. If this occurs, turn off the JBIG
Compression.
Use this feature to set the maximum baud
rate for receiving faxes. This can be used as
a diagnostic tool for troubleshooting fax
problems.
Select whether the device should use tone or
pulse dialing.
Type the number of times the device should
attempt to redial if the line is busy.
Redial On No Answer Never (default)
Once
Twice
Redial Interval The range is between
1 and 5 minutes. The
factory default is 5
minutes.
Detect Dial Tone Enabled
Disabled (default)
Dialing Prefix Off (default)
Custom
Billing Codes Off (default)
Custom
Minimum Length The range is between 1 and 16 digits. The default is 1 digit.
Use this feature to specify the number of
times the device should attempt to dial if the
recipient fax number does not answer.
NOTE Twice is available in
locations other than the United
States and Canada.
Use this feature to specify the number of
minutes between dialing attempts if the
recipient number is busy or not answering.
Use this feature to specify whether the device
should check for a dial tone before sending a
fax.
Use this feature to specify a prefix number
that must be dialed when sending faxes from
the device.
When billing codes are enabled, a prompt
appears that asks the user to enter the billing
code for an outgoing fax.
ENWW Use the Administration menu 37
Table 2-11 Fax Setup menu (continued)
Menu item Sub-menu item Sub-menu item Values Description
Fax Receive Settings
Rings To Answer
Ring Interval Default (default)
Ringer Volume Off
Blocked Fax
Numbers
The range varies by
location. The factory
default is 2 rings.
Custom
Low (default)
High
Add Blocked
Numbers
Remove Blocked
Numbers
Clear All Blocked
Numbers
Type the fax number
to add.
Select a fax number
to remove.
No (default)
Yes
Use this feature to specify the number of rings
that must occur before the fax modem
answers.
Use this feature to control the time between
rings for incoming faxes.
Set the volume for the fax ring-tone.
Use this feature to add or delete numbers
from the blocked fax list. The blocked fax list
can contain up to 30 numbers. When the
device receives a call from one of the blocked
fax numbers, it deletes the incoming fax. It
also logs the blocked fax in the activity log
along with job-accounting information.
38 Chapter 2 Control panel ENWW
E-mail Setup
Use this menu to enable the e-mail feature and to configure basic e-mail settings.
NOTE To configure advanced e-mail settings, use the embedded Web server. For more
information, see
Table 2-12 E-mail Setup menu
Menu item Values Description
Use the embedded Web server.
Address Validation On (default)
Off
Find Send Gateways Search the network for SMTP gateways that the device can use to
SMTP Gateway Enter a value. Specify the IP address of the SMTP gateway that is used to send e-
Test Send Gateway Test the configured SMTP gateway to see if it is functional.
This option enables the device to check e-mail syntax when you type
an e-mail address. Valid e-mail addresses require the "@" sign and
a ".".
send e-mail.
mail from the device.
Send Setup menu
Table 2-13 Send Setup menu
Menu item Values Description
Replicate MFP Enter a value (IP Address). Copy the local Send settings from one device to another.
Allow Transfer to New DSS
NOTE This item
appears only for the HP
LaserJet M3035 MFP
models.
Use this feature to allow the transfer of the device from one HP Digital
Sending Software (DSS) server to another.
HP DSS is a software package that handles digital sending tasks such
as faxing, e-mail, and sending a scanned document to a network
folder.
Allow Use of Digital Send Service
NOTE This item
appears only for the HP
LaserJet M3035 MFP
models.
This feature allows you to configure the device for use with an
HP Digital Sending Software (DSS) server.
ENWW Use the Administration menu 39
Device Behavior menu
NOTE Values shown with "(default)" are the factory-default values. Some menu items have no
default.
Table 2-14 Device Behavior menu
Menu item Sub-menu item Sub-menu item Values Description
Language Select the language
from the list.
Key Press Sound On (default)
Off
Inactivity Timeout Type a value
Warning/Error
Behavior
Clearable Warnings On
Continuable Events Auto continue (10
Jam Recovery Auto (default)
between 10 and 300
seconds. The factory
default is 60
seconds.
Job (default)
seconds) (default)
Touch OK to
continue
On
Off
Use this feature to select a different language
for control-panel messages. When you select
a new language, the keyboard layout might
also change.
Use this feature to specify whether you hear
a sound when you touch the screen or press
buttons on the control panel.
Use this feature to specify the amount of time
that elapses between any activity on the
control panel and the device resetting to the
default settings.
Use this feature to set the amount of time that
a clearable warning appears on the control
panel.
Use this option to configure the device
behavior when the device encounters certain
errors.
Use this feature to configure how the device
handles pages that are lost during a jam.
Tray Behavior Use Requested Tray Exclusively (default)
First
Manually Feed
Prompt
PS Defer Media Enabled (default)
Use Another Tray Enabled (default)
Size/Type Prompt Display
Duplex Blank Pages Auto (default)
Always (default)
Unless Loaded
Disabled
Disabled
Do not display
(default)
Yes
Use this feature to control how the device
handles jobs that have specified a specific
input tray.
Use this feature to indicate whether a prompt
should appear when the type or size for a job
does not match the specified tray and the
device pulls from the multipurpose tray
instead.
Use this feature to choose either the
PostScript (PS) or HP paper-handling model.
Use this feature to turn on or off the controlpanel prompt to select another tray when the
specified tray is empty.
Use this feature to control whether the tray
configuration message appears whenever a
tray is opened or closed.
Use this feature to control how the device
handles two-sided jobs (duplexing).
40 Chapter 2 Control panel ENWW
Table 2-14 Device Behavior menu (continued)
Menu item Sub-menu item Sub-menu item Values Description
General Copy
Behavior
General Print
Behavior
Scan Ahead Enabled (default)
Disabled
Auto Print Interrupt Enabled
Disabled
Copy Interrupt Enabled
Disabled
Default Paper Size Select from the list of
paper sizes.
Override A4/Letter No
Yes (default)
Use this feature to turn on no-wait scanning.
With Scan Ahead enabled, the pages in the
original document are scanned to disk and
held until the device becomes available.
When this feature is enabled, copy jobs can
interrupt print jobs that are set to print multiple
copies.
The copy job is inserted into the print queue
at the end of one copy of the print job. After
the copy job is complete, the device
continues printing the remaining copies of the
print job.
When this feature is enabled, a copy job that
is currently printing can be interrupted when
a new copy job is started. You are prompted
to confirm that you want to interrupt the
current job.
Use this feature to configure the default paper
size used for print jobs.
Use this feature to print on letter-size paper
when an A4 job is sent but no A4-size paper
is loaded in the device (or to print on A4 paper
when a letter-size job is sent but no letter-size
paper is loaded). This option will also override
A3 with ledger-size paper and ledger with A3size paper.
Manual Feed Enabled
Disabled (default)
Courier Font Regular (default)
Dark
Wide A4 Enabled
Disabled (default)
Print PS Errors Enabled
Disabled (default)
Print PDF Errors Enabled
Disabled (default)
Personality Auto (default)
PCL
PDF
PS
When this feature is enabled, the user can
select manual feed from the control panel as
the paper source for a job.
Use this feature to select which version of the
Courier font you want to use.
Use this feature to change the printable area
of A4-size paper. If you enable this option,
eighty 10-pitch characters can be printed on
a single line of A4 paper.
Use this feature to select whether a
PostScript (PS) error page is printed when
the device encounters a PS error.
Use this feature to select whether a PDF error
page is printed when the device encounters
a PDF error.
Select the printer language that the device
should use.
Normally you should not change the
language. If you change the setting to a
specific language, the device does not
automatically switch from one language to
another unless specific software commands
are sent to the device.
ENWW Use the Administration menu 41
Table 2-14 Device Behavior menu (continued)
Menu item Sub-menu item Sub-menu item Values Description
PCL Form Length Type a value
between 5 and 128
lines. The factory
default is 60 lines.
Orientation Portrait (default)
Landscape
Font Source Select the source
from the list.
Font Number Type the font
number. The range is
between 0 and 999.
The factory default is
0.
Font Pitch Type a value
between 0.44 and
99.99. The factory
default is 10.00.
Font Point Size Type a value
between 4.00 and
999.75. The factory
default is 12.00.
PCL is a set of printer commands that
Hewlett-Packard developed to provide
access to printer features.
Select the orientation that is most often used
print jobs. Select Portrait if the short edge is
at the top or select Landscape if the long edge
is at the top.
Use this feature to select the font source for
the user-soft default font.
Use this feature to specify the font number for
the user-soft default font using the source that
is specified in the Font Source menu item.
The device assigns a number to each font
and lists it on the PCL font list (available from
the Administration menu).
If Font Source and Font Number indicate a
contour font, then use this feature to select a
default pitch (for a fixed-spaced font).
If Font Source and Font Number indicate a
contour font, then use this feature to select a
default point size (for a proportional-spaced
font).
Symbol Set PC-8 (default)
(50 additional symbol
sets from which to
choose)
Append CR to LF No (default)
Yes
Suppress Blank
Pages
Media Source
Mapping
No (default)
Yes
Standard (default)
Classic
Use this feature to select any one of several
available symbol sets from the control panel.
A symbol set is a unique grouping of all the
characters in a font.
Use this feature to configure whether a
carriage return (CR) is appended to each line
feed (LF) encountered in backwardscompatible PCL jobs (pure text, no job
control).
This option is for users who are generating
their own PCL, which could include extra form
feeds that would cause blank pages to be
printed. When Yes is selected, form feeds are
ignored if the page is blank.
Use this feature to select and maintain input
trays by number when you are not using the
device driver, or when the software program
has no option for tray selection.
42 Chapter 2 Control panel ENWW
Print Quality menu
NOTE Values shown with "(default)" are the factory-default values. Some menu items have no
default.
Table 2-15 Print Quality menu
Menu item Sub-menu item Values Description
Set Registration Source All trays
Tray <X>: <contents>
(choose a tray)
Test Page Print (button) Print a test page for setting the registration. Follow the
Adjust Tray <X> Shift from -20 to 20 along
the X or Y axes. 0 is the
default.
Fuser Modes <Paper Type> Configure the fuser mode associated with each media
Restore Modes Restore (button) Restore the fuser modes to the default settings.
Optimize High Transfer Normal (default)
Increased
More Separation Off (default)
On
Use Set Registration to shift the margin alignment to
center the image on the page from top to bottom and
from left to right. You can also align the image on the
front with the image printed on the back.
Select the source input tray for printing the Set
Registration page.
instructions that are printed on the page to adjust each
tray.
Perform the alignment procedure for each tray.
When it creates an image, the device scans across the
page from side to side as the sheet feeds from top to
bottom into the device.
type.
Optimize print engine parameters to get the best
possible print quality for all jobs in addition to specifying
media type.
Line Detail Off (default)
On
Restore Optimize Restore (button) Reset all the Optimize parameters to the factory default
settings.
Resolution 300
600
FastRes 1200 (default)
ProRes 1200
REt Off
Light
Medium (default)
Dark
Economode Enabled
Disabled (default)
Use this feature to select the print resolution.
Enable Resolution Enhancement technology (REt),
which produces print output with smooth angles,
curves, and edges. All print resolutions, including
FastRes 1200, benefit from REt.
When Economode is enabled, the device prints with a
reduced amount of toner per page; however, the print
quality of the page is slightly reduced.
ENWW Use the Administration menu 43
Table 2-15 Print Quality menu (continued)
Menu item Sub-menu item Values Description
Toner Density Choose from a range of 1
to 5. 3 is the default.
Small Paper Mode Normal (default)
Slow
Calibration/Cleaning Create Cleaning Page Create (button) Generate a page for cleaning excess toner off the
Process Cleaning Page Process (button) Process the cleaning page that was created by using
Lighten or darken the print on the page. 1 is the lightest
and 5 is the darkest.
Select Slow to minimize wrinkles when printing on
small or narrow media.
pressure roller in the fuser. The page has instructions
that guide you through the cleaning process.
the Create Cleaning Page menu item. The process
takes up to 2.5 minutes.
44 Chapter 2 Control panel ENWW
Troubleshooting menu
NOTE Values shown with "(default)" are the factory-default values. Some menu items have no
default.
Table 2-16 Troubleshooting menu
Menu item Sub-menu item Values Description
Event Log Print (button) Use this feature to show the 50 most recent events in
the event log.
Touch Print to print the full event log.
Calibrate Scanner Calibrate Use this feature to compensate for offsets in the
scanner imaging system (carriage head) for ADF and
flatbed scans.
You might need to calibrate the scanner if it is not
capturing the correct sections of scanned documents.
Fax T.30 Trace T.30 Report Use this feature to print or configure the fax T.30 trace
When to Print Report Never auto print
Print after any fax job
Print after fax send jobs
report. T.30 is the standard that specifies handshaking,
protocols, and error correction between fax
machines.
Print after any fax error
Print after send errors only
Print after receive errors
only
Fax Transmit Signal Loss A value between 0 and 30. Use this feature to set loss levels to compensate for
phone line signal loss. You should not modify this
setting unless requested to do so by an HP service
representative because it could cause the fax to stop
functioning.
Fax V.34 Normal (default)
Off
Fax Speaker Mode Normal (default)
Diagnostic
Use this feature to disable V.34 modulations if several
fax failures have occurred or if phone line conditions
require it.
This feature is used by a service technician to evaluate
and diagnose fax issues by listening to the sounds of
fax modulations.
ENWW Use the Administration menu 45
Table 2-16 Troubleshooting menu (continued)
Menu item Sub-menu item Values Description
Paper Path Test
Scanner Tests This menu item is used by a service technician to
Control Panel LEDs Use this feature to make sure the components of the
Test Page Print (button) Generate a test page for testing paper handling
features. You can define the path that is used for the
test in order to test specific paper paths.
Source All trays
Tray 1
Tray 2
(Additional trays are
shown, if applicable.)
Duplex Off (default)
On
Copies 1 (default)
10
50
100
500
Display
Specify whether the test page will be printed from all
trays or from a specific tray.
Select whether the duplexer should be included in the
Paper Path test.
Select how many pages should be sent from the
specified source as part of the Paper Path test.
diagnose potential problems with the device scanner.
control panel are functioning correctly.
Buttons
Touchscreen
46 Chapter 2 Control panel ENWW
Resets menu
Table 2-17 Resets menu
Menu item Values Description
Clear Local Address Book Clear (button) Use this feature to clear all addresses from the address books that
Clear Fax Activity Log Yes
No (default)
Restore Factory Telecom Setting Restore (button) Use this option to restore the telephone-related settings that are in
Restore Factory Settings Restore (button) Use this feature to restore all device settings to their factory defaults.
are stored on the device.
Use this feature to clear all events from the Fax Activity Log.
the Initial Setup menu to factory default values.
Service menu
The Service menu is locked and requires a PIN for access. This menu is intended for use by authorized
service personnel.
ENWW Use the Administration menu 47
48 Chapter 2 Control panel ENWW
3 Input/output (I/O) configuration
This chapter describes how to configure certain network parameters on the device. The following topics
are covered:
USB configuration
●
Network configuration
●
ENWW 49
USB configuration
This device supports a USB 2.0 connection. You must use an A-to-B type USB cable for printing.
Figure 3-1 USB connection
1 USB connector
2 USB port (type B)
50 Chapter 3 Input/output (I/O) configuration ENWW
Network configuration
You might need to configure certain network parameters on the device. You can configure these
parameters in the following locations:
Installation software
●
Device control panel
●
Embedded Web server
●
Management software (HP Web Jetadmin or HP LaserJet Utility for Macintosh)
●
NOTE For more information about using the embedded Web server, see Use the embedded
Web server
For more information on supported networks and network configuration tools, see the HP Jetdirect Print
Server Administrator’s Guide. The guide comes with printers in which an HP Jetdirect print server is
installed.
This section contains the following information about configuring network parameters:
Configure TCP/IPv4 parameters
●
Configure TCP/IPv6 parameters
●
Disable network protocols (optional)
●
HP Jetdirect EIO print servers
●
Configure TCP/IPv4 parameters
If your network doesn't provide automatic IP addressing through DHCP, BOOTP, RARP, or another
method, you might need to enter the following parameters manually before you can print over the
network:
IP address (4 bytes)
●
Subnet mask (4 bytes)
●
Default gateway (4 bytes)
●
Set an IP address
You can view the current IP address of the device from the control-panel Home screen by touching
Network Address.
Use the following procedure to change the IP address manually.
1. Scroll to and touch Administration.
2. Scroll to and touch Initial Setup.
3. Touch Networking and I/O.
4. Touch Embedded Jetdirect.
5. Touch TCP/IP.
ENWW Network configuration 51
6. Touch IPV4 Settings.
7. Touch Config Method.
8. Touch Manual.
9. Touch Save.
10. Touch Manual Settings.
11. Touch IP Address.
12. Touch the IP Address text box.
13. Use the touchscreen keypad to type the IP address.
14. Touch OK.
15. Touch Save.
Set the subnet mask
1. Scroll to and touch Administration.
2. Scroll to and touch Initial Setup.
3. Touch Networking and I/O.
4. Touch Embedded Jetdirect.
5. Touch TCP/IP.
6. Touch IPV4 Settings.
7. Touch Config Method.
8. Touch Manual.
9. Touch Save.
10. Touch Manual Settings.
11. Touch Subnet Mask.
12. Touch the Subnet Mask text box.
13. Use the touchscreen keypad to type the subnet mask.
14. Touch OK.
15. Touch Save.
Set the default gateway
1. Scroll to and touch Administration.
2. Scroll to and touch Initial Setup.
3. Touch Networking and I/O.
4. Touch Embedded Jetdirect.
52 Chapter 3 Input/output (I/O) configuration ENWW
5. Touch TCP/IP.
6. Touch IPV4 Settings.
7. Touch Config Method.
8. Touch Manual.
9. Touch Save.
10. Touch Manual Settings.
11. Touch Default Gateway.
12. Touch the Default Gateway text box.
13. Use the touchscreen keyboard to type the default gateway.
14. Touch OK.
15. Touch Save.
Configure TCP/IPv6 parameters
For information about configuring the device for a TCP/IPv6 network, see the HP Jetdirect Embedded
Print Server Administrator's Guide.
Disable network protocols (optional)
By factory default, all supported network protocols are enabled. Disabling unused protocols has the
following benefits:
It decreases device-generated network traffic.
●
It prevents unauthorized users from printing to the device.
●
It provides only pertinent information on the configuration page.
●
It allows the device control panel to display protocol-specific error and warning messages.
●
Disable IPX/SPX
NOTE Do not disable this protocol in Windows-based systems that print to the printer through
IPX/SPX.
1. Scroll to and touch Administration.
2. Scroll to and touch Initial Setup.
3. Touch Networking and I/O.
4. Touch Embedded Jetdirect.
5. Touch IPX/SPX.
6. Touch Enable.
ENWW Network configuration 53
7. Touch Off.
8. Touch Save.
Disable AppleTalk
1. Scroll to and touch Administration.
2. Scroll to and touch Initial Setup.
3. Touch Networking and I/O.
4. Touch Embedded Jetdirect.
5. Touch AppleTalk.
6. Touch Enable.
7. Touch Off.
8. Touch Save.
Disable DLC/LLC
1. Scroll to and touch Administration.
2. Scroll to and touch Initial Setup.
3. Touch Networking and I/O.
4. Touch Embedded Jetdirect.
5. Touch DLC/LLC.
6. Touch Enable.
7. Touch Off.
8. Touch Save.
HP Jetdirect EIO print servers
HP Jetdirect print servers (network cards) can be installed in the EIO slot. These cards support multiple
network protocols and operating systems. HP Jetdirect print servers facilitate network management by
allowing you to connect a printer directly to your network at any location. HP Jetdirect print servers also
support the Simple Network Management Protocol (SNMP), which provides remote printer management
and troubleshooting through the HP Web Jetadmin software.
NOTE Configure the card through the control panel, the printer installation software, or HP Web
Jetadmin. Refer to the HP Jetdirect print server documentation for more information.
54 Chapter 3 Input/output (I/O) configuration ENWW
4 Media and trays
This chapter describes how to use some basic product features:
General guidelines for media
●
Media considerations
●
Select print media
●
Printing and paper-storage environment
●
Load media
●
Control print jobs
●
Select output bins
●
ENWW 55
General guidelines for media
Before purchasing any paper or specialized forms in quantity, verify that your paper supplier has
obtained and understands the print-media requirements that are specified in the HP LaserJet Printer
Family Print Media Guide.
HP Customer Care to order the HP LaserJet Printer Family Print Media Guide. To download a copy
See
of the guide, go to
It is possible that paper could meet all of the guidelines in this chapter or the HP LaserJet Printer Family
Print Media Guide and still not print satisfactorily. This can result from abnormal characteristics of the
printing environment or other variables over which HP has no control (for example, extremes in
temperature and humidity).
Hewlett-Packard Company recommends testing any paper before buying it in large quantities.
CAUTION Using paper that does not conform to the specifications listed here or in the print
media guide can cause problems that require service. This service is not covered by the HewlettPackard warranty or service agreements.
Paper to avoid
The product can handle many types of paper. Using paper that does not meet specifications will cause
lower print quality and increase the chance of jams.
www.hp.com/support/ljpaperguide.
Do not use paper that is too rough. Use paper with a tested smoothness rating of 100–250 Sheffield.
●
Do not use paper, other than standard 3-hole punched paper, that contains cutouts or perforations.
●
Do not use multipart forms.
●
Do not use paper that has already been printed on, or that has been fed through a photocopier.
●
Do not use paper that contains a watermark if you are printing solid patterns.
●
Do not use heavily embossed or raised-letterhead papers.
●
Do not use papers that have heavily textured surfaces.
●
Do not use offset powders or other materials that prevent printed forms from sticking together.
●
Do not use paper that has a colored coating that was added after the paper was produced.
●
Paper that can damage the device
In rare circumstances, paper can damage the device. The following paper must be avoided to prevent
possible damage to the device:
Do not use paper with staples attached.
●
Do not use transparencies, labels, or photo or glossy paper designed for Inkjet printers or other
●
low temperature printers. Use only media that is specified for use with HP LaserJet printers.
56 Chapter 4 Media and trays ENWW
Do not use any media that produces hazardous emissions, or that melts, offsets, or discolors when
●
exposed to the temperature of the fuser.
Do not use paper that is embossed or coated, or any media that is not designed to withstand the
●
fusing temperature of the device. Do not use letterhead paper or preprinted forms that are made
with dyes or inks that cannot withstand the heat of the fuser.
To order HP LaserJet printing supplies, see
Order parts, accessories, and supplies.
General media specifications
For complete paper specifications for all HP LaserJet devices, see the HP LaserJet Printer Family Print
Media Guide (available at
Category Specifications
Acid content 5.5 pH to 8.0 pH
Caliper 0.094 to 0.18 mm (3.0 to 7.0 mils)
Curl in ream Flat within 5 mm (0.02 in)
Cut edge conditions Cut with sharp blades with no visible fray.
Fusing compatibility Must not scorch, melt, offset, or release hazardous emissions when heated to 200°
Grain Long grain
Moisture content 4% to 6% by weight
Smoothness 100 to 250 Sheffield
www.hp.com/support/ljpaperguide) .
C (392°F) for 0.1 second.
ENWW General guidelines for media 57
Media considerations
Envelopes
Envelope construction is critical. Envelope fold lines can vary considerably, not only between
manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes
depends upon the quality of the envelopes. When selecting envelopes, consider the following
components:
Weight: The weight of the envelope paper should not exceed 105 g/m
●
occur.
Construction: Prior to printing, envelopes should lie flat with less than 5 mm (0.2 in) curl, and
●
should not contain air.
Condition: Envelopes should not be wrinkled, nicked, or otherwise damaged.
●
Temperature: You should use envelopes that are compatible with the heat and pressure of the
●
product.
Size: You should use only envelopes within the following size ranges.
●
Minimum: 76 x 127 mm (3 x 5 in)
●
Maximum: 216 x 356 mm (8.5 x 14 in)
●
2
(28 lb) or jamming might
CAUTION To avoid damaging the device, use only envelopes recommended for laser printers.
To prevent serious jams, always use tray 1 to print envelopes and always use the rear output bin.
Never print on the same envelope more than once.
Envelopes with double side seams
Double side-seam construction has vertical seams at both ends of the envelope rather than diagonal
seams. This style might be more likely to wrinkle. Be sure the seam extends all the way to the corner
of the envelope as illustrated below.
1
2
1 Acceptable envelope construction
2 Unacceptable envelope construction
58 Chapter 4 Media and trays ENWW
Envelopes with adhesive strips or flaps
Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use
adhesives compatible with the heat and pressure in the product. The extra flaps and strips might cause
wrinkling, creasing, or even jams and might even damage the fuser.
Envelope margins
The following gives typical address margins for a commercial #10 or DL envelope.
Type of address Top margin Left margin
Return address 15 mm (0.6 in) 15 mm (0.6 in)
Delivery address 51 mm (2 in) 89 mm (3.5 in)
NOTE For the best print quality, position margins no closer than 15 mm (0.6 in) from the edges
of the envelope. Avoid printing over the area where the envelope seams meet.
Envelope storage
Proper storage of envelopes helps contribute to print quality. Envelopes should be stored flat. If air is
trapped in an envelope, creating an air bubble, then the envelope might wrinkle during printing.
Labels
CAUTION To avoid damaging the device, use only labels recommended for laser printers. To
prevent serious jams, always use tray 1 to print labels and always use the rear output bin. Never
print on the same sheet of labels more than once or print on a partial sheet of labels.
Label construction
When selecting labels, consider the quality of each component:
Adhesives: The adhesive material should be stable at 200°C (392°F), which is the product fusing
●
temperature.
Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets
●
with spaces between the labels, causing serious jams.
Curl: Prior to printing, labels must lie flat with no more than 5 mm (0.2 in) of curl in any direction.
●
Condition: Do not use labels with wrinkles, bubbles, or other indications of separation.
●
NOTE Choose labels in the printer driver (see Open the printer drivers).
Transparencies
Transparencies used in the product must be able to withstand 200°C (392°F), which is the product fusing
temperature.
ENWW Media considerations 59
CAUTION To avoid damaging the product, use only transparencies recommended for laser
printers. To prevent serious jams, always use tray 1 to print transparencies and always use the
rear output bin. Never print on the same transparency more than once or print on a partial
transparency.
NOTE Choose transparencies in the printer driver. See Open the printer drivers.
Card stock and heavy media
You can print many types of card stock from the input tray, including index cards and postcards. Some
card stock performs better than others because its construction is better suited for feeding through a
laser printer.
2
For optimum performance, do not use paper heavier than 199 g/m
cause misfeeds, stacking problems, jams, poor toner fusing, poor print quality, or excessive mechanical
wear.
NOTE You might be able to print on heavier paper if you do not fill the input tray to capacity
and if you use paper with a smoothness rating of 100-180 Sheffield.
(53 lb). Paper that is too heavy might
In either the software program or the printer driver, select Heavy (106 g/m2 to 163 g/m2; 28- to 43-lb
bond) or Cardstock (135 g/m
2
to 216 g/m2; 50- to 80-lb cover) as the media type, or print from a tray
that is configured for heavy paper. Because this setting affects all print jobs, it is important to return the
product back to its original settings after the job has printed.
Card stock construction
Smoothness: 135-157 g/m
●
100-180 Sheffield. 60-135 g/m
100-250 Sheffield.
Construction: Card stock should lie flat with less than 5 mm (0.2 inch) of curl.
●
Condition: Make sure that the card stock is not wrinkled, nicked, or otherwise damaged.
●
2
(36-42 lb) card stock should have a smoothness rating of
2
(16-36 lb) card stock should have a smoothness rating of
Card stock guidelines
Set margins at least 2 mm (0.08 inch) away from the edges.
●
Use tray 1 for card stock (135 g/m
●
CAUTION To avoid damaging the device, use only card stock recommended for laser printers.
To prevent serious jams, always use tray 1 to print on card stock and always use the
rear output bin.
2
to 216 g/m2; 50- to 80-lb cover).
Letterhead and preprinted forms
Letterhead is premium paper that often has a watermark, sometimes uses cotton fiber, and is available
in a wide range of colors and finishes with matching envelopes. Preprinted forms can be made of a
broad spectrum of paper types ranging from recycled to premium.
Many manufacturers now design these grades of paper with properties optimized for laser printing and
advertise the paper as laser compatible or laser guaranteed. Some of the rougher surface finishes, such
60 Chapter 4 Media and trays ENWW
as cockle, laid, or linen, might require the special fuser modes that are available on some printer models
to achieve adequate toner adhesion.
NOTE Some page-to-page variation is normal when printing with laser printers. This variation
cannot be observed when printing on plain paper. However, this variation is obvious when printing
on preprinted forms because the lines and boxes are already placed on the page.
To avoid problems when using preprinted forms, embossed paper, and letterhead, observe the following
guidelines:
Avoid using low-temperature inks (the kind used with some types of thermography).
●
Use preprinted forms and letterhead paper that have been printed by offset lithography or
●
engraving.
Use forms that have been created with heat-resistant inks that will not melt, vaporize, or release
●
emissions when heated to 200°C (392°F) for 0.1 second. Typically, oxidation-set or oil-based inks
meet this requirement.
When the form is preprinted, be careful not to change the moisture content of the paper, and do
●
not use materials that change the paper's electrical or handling properties. Seal the forms in
moisture-proof wrap to prevent moisture changes during storage.
Avoid processing preprinted forms that have a finish or coating.
●
Avoid using heavily embossed or raised-letterhead papers.
●
Avoid papers that have heavily textured surfaces.
●
Avoid using offset powders or other materials that prevent printed forms from sticking together.
●
NOTE To print a single-page cover letter on letterhead, followed by a multiple-page document,
feed the letterhead face up in tray 1, and load the standard paper in tray 2. The device
automatically prints from tray 1 first.
Select the correct fuser mode
The device automatically adjusts the fuser mode based on the media type to which the tray is set. For
example, heavy paper, such as card stock, might need a higher fuser-mode setting in order to make the
toner adhere better to the page, but transparencies need a lower fuser-mode setting to avoid damage
to the device. The default setting generally provides the best performance for most print-media types.
The fuser mode can be changed only if the media type has been set for the tray that you are using.
Control print jobs. After the media type has been set for the tray, then the fuser mode for that type
See
can be changed on the Administration menu in the Print Quality submenu at the device control panel.
Print Quality menu.
See
NOTE Using the High 1 or High 2 fuser mode setting improves the ability of the toner to adhere
to paper, but it might cause other problems, such as excessive curl. The device might print at a
slower speed when the fuser mode is set to High 1 or High 2. The table below describes the ideal
fuser mode setting for supported media types.
Media type Fuser mode setting
Plain Normal
ENWW Media considerations 61
Media type Fuser mode setting
Preprinted Normal
Letterhead Normal
Transparency Low 2
Prepunched Normal
Labels Normal
Bond Normal
Recycled Normal
Color Normal
Light Low 1
Card stock Normal
Rough High 1
Envelope Normal
To reset the fuser modes to the default settings, touch the Administration menu at the device control
panel. Touch Print Quality, touch Fuser Modes, and then touch Restore Modes.
62 Chapter 4 Media and trays ENWW
Select print media
This device accepts a variety of media, such as cut-sheet paper, including up to 100% recycled fiber
content paper; envelopes; labels; transparencies; and custom-size paper. Properties such as weight,
composition, grain, and moisture content are important factors that affect device performance and output
quality. Paper that does not meet the guidelines that are outlined in this manual can cause the following
problems:
Poor print quality
●
Increased jams
●
Premature wear on the device, requiring repair
●
NOTE Some paper might meet all of the guidelines in this manual and still not produce
satisfactory results. This might be the result of improper handling, unacceptable temperature and
humidity levels, or other variables over which Hewlett-Packard has no control. Before purchasing
large quantities of media, make sure that it meets the requirements that are specified in this user
guide and in the HP LaserJet Printer Family Print Media Guide, which is available for download
www.hp.com/support/ljpaperguide. Always test paper before buying large quantities.
at
CAUTION Using media that does not meet HP specifications can cause problems for the
device, requiring repair. This repair is not covered by the HP warranty or service agreements.
Supported media sizes
Table 4-1 Supported media sizes
Input
tray
Tray 1
Tray 2,
tray 3
1
Supported envelope sizes are #10, Monarch, C5, DL, and B5.
Letter Legal A4 A5 Executive
(JIS)
Table 4-2 Automatic 2-sided printing
Media size Dimensions Weight and thickness
Letter 216 x 279 mm (8.5 x 11 in)
Legal 216 x 356 mm (8.5 x 14 in)
A4 211 x 297 mm (8.3 x 11.7 in)
JIS 216 x 330 mm (8.5 x 13 in)
1
Automatic 2-sided printing on weights heavier than those shown can produce unexpected results.
1
B5 (JIS) 16K Custom Statement S Postcard
(JIS)
60 to 120 g/m2 (16 to 32 lb bond)
Envelope
1
NOTE Automatic 2-sided (duplex) printing is available with the HP LaserJet M3027x, HP
LaserJet M3035, and HP LaserJet M3035xs models.
ENWW Select print media 63
Manual 2-sided printing. Most of the supported media sizes and types listed for printing from tray 1
can be manually duplexed. See
Print for more information.
Supported media types
Table 4-3 Tray 1 media types
Type Dimensions Weight or thickness Capacity
Plain Minimum: 76 x 127 mm (3 x 5 in)
Preprinted
Letterhead
Prepunched
Bond
Recycled
Colored paper
Rough
Light
Custom
Transparencies
Envelopes
Labels 0.10 to 0.14 mm thick (4.7 to 5 mils thick) Up to 60 sheets
Cardstock
1
Capacity can vary depending on media weight and thickness and environmental conditions. Smoothness should be 100 to
250 (Sheffield). For ordering information, see
2
Use only transparencies that are designed for use with HP LaserJet printers. This printer can detect transparencies that were
not designed for use with HP LaserJet printers. For more information, see
2
Maximum: 216 x 356 mm
(8.5 x 14 in)
Supplies and accessories.
60 to 199 g/m2 (16 to 53 lb)
60 to 120 g/m2 (16 to 32 lb)
60 to 120 g/m2 (16 to 32 lb)
60 to 120 g/m2 (16 to 32 lb)
60 to 120 g/m2 (16 to 32 lb bond)
60 to 120 g/m2 (16 to 32 lb)
60 to 120 g/m2 (16 to 32 lb)
60 to 199 g/m2 (16 to 53 lb)
60 to 75 g/m2 (16 to 20 lb)
60 to 199 g/m2 (16 to 53 lb)
0.10 to 0.14 mm thick (4.7 to 5 mils thick) Up to 60 sheets
75 to 90 g/m2 (20 to 24 lb)
Greater than 163 g/m2 (greater than 43 lb)
Print Quality menu.
100 sheets
100 sheets
100 sheets
100 sheets
100 sheets
100 sheets
100 sheets
Up to 100 sheets
100 sheets
Up to 100 sheets
10 envelopes
Up to 100 sheets
1
Table 4-4 Tray 2 and tray 3 media types
Type Dimensions Weight or thickness Capacity
Plain Minimum: 140 x 216 mm (5.5 x 8.5 in)
Preprinted
Letterhead
Prepunched
Bond
Recycled
Colored paper
Maximum: 216 x 356 mm (8.5 x 14 in)
60 to 120 g/m2 (16 to 32 lb)
60 to 120 g/m2 (16 to 32 lb)
60 to 120 g/m2 (16 to 32 lb)
60 to 120 g/m2 (16 to 32 lb bond)
60 to 120 g/m2 (16 to 32 lb)
60 to 120 g/m2 (16 to 32 lb)
60 to 120 g/m
2
(16 to 32 lb)
Up to 500 sheets
Up to 500 sheets
Up to 500 sheets
Up to 500 sheets
Up to 500 sheets
Up to 500 sheets
Up to 500 sheets
64 Chapter 4 Media and trays ENWW
Printing and paper-storage environment
Ideally, the printing and paper-storage environment should be at or near room temperature, and not too
dry or too humid. Remember paper is hygroscopic; it absorbs and loses moisture rapidly.
Heat works with humidity to damage paper. Heat causes the moisture in paper to evaporate, while cold
causes it to condense on the sheets. Heating systems and air conditioners remove most of the humidity
from a room. As paper is opened and used, it loses moisture, causing streaks and smudging. Humid
weather or water coolers can cause the humidity to increase in a room. As paper is opened and used
it absorbs any excess moisture, causing light print and dropouts. Also, as paper loses and gains moisture
it can distort. This can cause jams.
As a result, paper storage and handling are as important as the paper-making process itself. Paper
storage environmental conditions directly affect the feed operation.
Care should be taken not to purchase more paper than can be easily used in a short time (about 3
months). Paper stored for long periods might experience heat and moisture extremes, which can cause
damage. Planning is important to prevent damage to a large supply of paper.
Unopened paper in sealed reams can remain stable for several months before use. Opened packages
of paper have more potential for environmental damage, especially if they are not wrapped with a
moisture-proof barrier.
The paper-storage environment should be properly maintained to ensure optimum product performance.
The required condition is 20° to 24°C (68° to 75°F), with a relative humidity of 45% to 55%. The following
guidelines should be helpful when evaluating the paper's storage environment:
Paper should be stored at or near room temperature.
●
The air should not be too dry or too humid (due to the hygroscopic properties of paper).
●
The best way to store an opened ream of paper is to rewrap it tightly in its moisture-proof wrapping.
●
If the product environment is subject to extremes, unwrap only the amount of paper to be used
during the day's operation to prevent unwanted moisture changes.
Proper storage of envelopes helps contribute to print quality. Envelopes should be stored flat. If air
●
is trapped in an envelope, creating an air bubble, then the envelope might wrinkle during
printing.
ENWW Printing and paper-storage environment 65
Load media
Load special print media, such as envelopes, labels, and transparencies, in tray 1 only. Load only paper
in tray 2 or optional tray 3.
Load media on the scanner glass
Use the scanner glass to copy, scan, or fax small, lightweight (less than 60 g/m2 or 16 lb), or irregularlysized originals such as receipts, newspaper clippings, photographs, or old or worn documents.
Place the document face-down on the scanner glass, with the top left-hand corner of the document
on the upper left corner of the scanner glass.
Load the automatic document feeder (ADF)
Use the ADF to copy, scan, or fax a document that has up to 50 pages (depending on the thickness of
the pages).
1. Load the document face-up in the ADF with the top of the document feeding into the ADF first.
2. Slide the stack into the ADF until it does not move any farther.
3. Adjust the media guides until they are snug against the media.
66 Chapter 4 Media and trays ENWW
Load tray 1 (multipurpose tray)
Tray 1 holds up to 100 sheets of paper, up to 75 transparencies, up to 50 sheets of labels, or up to 10
envelopes. For information about loading special media, see
1. Open tray 1 by pulling the front cover down.
2. Slide out the plastic tray extender. If the media that is being loaded is longer than 229 mm (9 in),
also flip open the additional tray extender.
Load special media.
3. Slide the media-width guides slightly wider than the media.
ENWW Load media 67
4. Place media into the tray (short-edge in, print-side up). The media should be centered between
the media-width guides and under the tabs on the media-width guides.
5. Slide the media-width guides inward until they lightly touch the media stack on both sides without
bending it. Make sure that the media fits under the tabs on the media-width guides.
NOTE Do not add media to tray 1 while the device is printing. This could cause a jam. Do not
close the front door when the device is printing.
Customize tray 1 operation
The device can be set to print from tray 1 if it is loaded, or to print only from tray 1 if the type of media
that is loaded is specifically requested.
Setting Explanation
Tray 1 size is set to Any Size
Tray 1 type is set to Any Type
Tray 1 size or type is set to anything other
than Any Size or Any Type
The device usually pulls media from tray 1 first unless it is empty or closed. If you
do not keep media in tray 1 all the time, or if you use tray 1 only to manually feed
media, keep the default settings of the tray 1 size and type. The default settings
for both the tray 1 size and type are Any. You can change size and type settings
for tray 1 by touching the Trays tab under Supplies Status, and then touching
Modify.
The device treats tray 1 like the other trays. Instead of looking for media in tray 1
first, the device pulls media from the tray that matches type and size settings that
are selected in the software.
In the printer driver, you can select media from any tray (including tray 1) by type,
size, or source. To print by type and size of paper, see
Control print jobs.
68 Chapter 4 Media and trays ENWW
Load tray 2 and optional tray 3
Trays 2 and 3 support only paper. For supported paper sizes, see Select print media.
1. Pull the tray out of the device and remove any paper.
2. On the rear paper-length guide, press the tab and slide it so that the pointer matches the paper
size that you are loading. Make sure that the guide clicks into place.
3. Adjust the side media-width guides outward so that the pointer matches the paper size that you
are loading.
ENWW Load media 69
4. Place the paper in the tray and make sure that it is flat at all four corners. Keep the paper below
the height tabs on the paper-length guide in the rear of the tray.
5. Push down on the paper to lock the metal paper-lift plate in place.
6. Slide the tray into the device.
Load special media
The following table provides guidelines for loading special media and configuring the printer driver. Use
the correct media-type setting in the printer driver to obtain the best print quality. For some types of
media, the product reduces the print speed.
NOTE In the Windows printer driver, adjust the media type on the Paper tab in the Type is
drop-down list.
In the Macintosh printer driver, adjust the media type on the Printer features pop-up menu in
the Media type drop-down list.
Media type Maximum amount
that can be loaded
into tray 2 or optional
tray 3
Normal Up to 500 sheets Plain or unspecified Side to be printed
Envelopes Zero. Envelopes
should be used only in
tray 1
Printer-driver setting Tray 1 media
orientation
facing up
Envelope Side to be printed
facing up, stamp area
closest to the product,
short edge toward the
product
Tray 2 or tray 3 media
orientation
Side to be printed
facing down
Do not print envelopes
from tray 2 or optional
tray 3.
70 Chapter 4 Media and trays ENWW
Media type Maximum amount
that can be loaded
into tray 2 or optional
tray 3
Printer-driver setting Tray 1 media
orientation
Tray 2 or tray 3 media
orientation
Heavy envelopes Zero. Envelopes
should be used only in
tray 1
Labels Zero. Labels should be
used only in tray 1
Transparencies Zero. Transparencies
should be used only in
tray 1
Letterhead (singlesided printing)
Letterhead (2-sided
printing)
Cardstock Zero. Card stock
Rough Up to 50 mm (1.97 in)
Up to 500 sheets Letterhead Side to be printed
Up to 500 sheets Letterhead Side to be printed
should be used only in
tray 1
stack height
Heavy envelope Side to be printed
facing up, stamp area
closest to the product,
short edge toward the
product
Labels Side to be printed
facing up, with top edge
to the front of the
product
Transparencies Side to be printed
facing up
facing up, top edge
toward the product
facing down, top edge
away from the product
Cardstock or heavy Side to be printed
facing up
Rough Side to be printed
facing up
Do not print heavy
envelopes from tray 2
or optional tray 3.
Do not print labels from
tray 2 or optional tray 3.
Do not print
transparencies from
tray 2 or optional tray 3.
Side to be printed
facing down, top edge
at the front of the tray
Side to be printed
facing up, top edge at
the back of the tray
Do not print cardstock
from tray 2 or optional
tray 3.
Side to be printed
facing down
ENWW Load media 71
Control print jobs
When a job is sent to the printer, the printer driver controls what paper tray is used to pull media through
the printer. By default, the printer automatically selects the tray, but a specific tray can be chosen based
on three user-specified settings: Source, Type, and Size. These settings are available from the
Application Setting dialog box, the Print dialog box, or the printer driver.
Setting Description
Source Directs the device to pull paper from a user-specified tray. The
Type or Size Directs the device to pull paper or print media from the first tray
device tries to print from this tray, no matter what type or size
media is loaded in it. To begin printing, load the selected tray
with the correct type or size of print media for the print job. After
loading the tray, the device begins printing. If the device does
not begin printing:
Verify the tray configuration matches the size or type of
●
the print job.
Press OK to have the device try to print from another tray.
●
that is loaded with the type or size that you selected. Always
print by Type for special print media such as labels or
transparencies.
72 Chapter 4 Media and trays ENWW
Select output bins
The product has two output bins into which it places finished print jobs:
Top (face-down) output bin: This it the default output bin at the top of the product. Print jobs exit
●
the product face-down into this bin.
Rear (face-up) output bin: Print jobs exit the product face-up into this bin at the rear of the product.
●
NOTE You cannot use automatic duplex printing when printing to the rear output bin.
Print to the top output bin
1. Make sure that the rear output bin is closed. If the rear output bin is open, the device will deliver
the print job to that bin.
2. If you are printing on long media, open the top output bin support.
3. From your computer, send the print job to the device.
ENWW Select output bins 73
Print to the rear output bin
NOTE When tray 1 and the rear output bin are used together, they provide a straight-through
paper path for your print job. Using a straight-through paper path can reduce curling.
1. Open the rear output bin.
2. If you are printing on long media, pull out the bin extension.
3. From your computer, send the print job to the device.
74 Chapter 4 Media and trays ENWW
5 Device features
This chapter describes how to use some basic device features:
Use the convenience stapler
●
Use job storage features
●
ENWW 75
Use the convenience stapler
A convenience stapler is mounted to the front, right side of the device.
The convenience stapler operates independently from the control panel and device software, and does
not automatically staple print jobs. The stapler requires no settings and generates no error messages
or status messages.
Staple media
Activate the convenience stapler by inserting media into the stapler.
1.
Insert up to 20 sheets of media (80 g/m
sheets to staple if the media weight is heavier than 80 g/m
CAUTION Do not use the convenience stapler to staple plastic, cardboard, or wood.
Damage to the convenience stapler can result from attempting to staple these materials.
NOTE Exceeding the recommended capacity could result in jams or damage to the stapler.
For information about resolving a stapler jam, see
2. Wait for the stapler to staple the sheets. When it is inserted all the way into the stapler slot, the
media should trigger the stapler mechanism.
3. Remove the stapled media from the slot.
2
or 20 lb) into the slot in the stapler door. Insert fewer
2
or 20 lb.
Clear stapler jams.
NOTE If you are unable to remove the media after stapling, carefully open the stapler door
and then slide your document out.
76 Chapter 5 Device features ENWW
Load staples
Each staple cartridge holds 1,500 unformed staples. To load staples into the device, insert a staple
cartridge.
1. Open the stapler door.
NOTE Opening the stapler door disables the stapler.
2. If you are replacing a staple cartridge (for example, if your staple cartridge has run out of staples),
remove the staple cartridge from the device.
ENWW Use the convenience stapler 77
3. Insert a new staple cartridge into the opening inside the staple door.
4. Close the stapler door.
78 Chapter 5 Device features ENWW
Use job storage features
The following job-storage features are available for this device:
Proof and hold jobs: This feature provides a quick and easy way to print and proof one copy of
●
a job and then print the additional copies.
Private jobs: When you send a private job to the device, the job does not print until you provide
●
the required personal identification number (PIN) at the control panel.
QuickCopy jobs: You can print the requested number of copies of a job and then store a copy of
●
the job on the device hard disk. Storing the job allows you to print additional copies of the job later.
Stored jobs: You can store a job such as a personnel form, time sheet, or calendar on the device
●
and allow other users to print the job at any time. Stored jobs also can be protected by a PIN.
Follow the instructions in this section to gain access to the job storage features at the computer. See
the specific section for the type of print, copy, or scan job that you want to create.
CAUTION If you turn off the device, all QuickCopy, proof and hold, and private jobs are deleted.
Gain access to the job storage features
For Windows
1. On the File menu, click Print.
2. Click Properties, and then click the Job Storage tab.
3. Select the job storage mode that you want.
For Macintosh
In newer drivers: Select Job Storage in the pull-down menu in the Print dialog box. In older drivers,
select Printer Specific Options.
Use the proof and hold feature
The proof and hold feature provides a quick and easy way to print and proof one copy of a job and then
to print the additional copies.
To permanently store the job and prevent the device from deleting it when space is needed for something
else, select the Stored Job option in the driver.
Create a proof and hold job
CAUTION If the device needs additional space to store newer proof and hold jobs, the device
deletes other stored proof and hold jobs, starting with the oldest job. To permanently store a job
and prevent the device from deleting it when space is needed, select the Stored Job option in
the driver instead of the Proof and Hold option.
In the driver, select the Proof and Hold option and type a user name and job name.
The device prints one copy of the job for you to proof. Then, see
and hold job.
ENWW Use job storage features 79
Print the remaining copies of a proof
Print the remaining copies of a proof and hold job
At the device control panel, use the following procedure to print the remaining copies of a job held on
the hard disk.
1. From the Home screen, touch Job Storage.
2. Touch the Retrieve tab.
3. Scroll to and touch the job storage folder that holds the job.
4. Scroll to and touch the job that you want to print.
5.
Touch the Copies field to change the number of copies to print. Touch Retrieve Stored Job (
print the document.
) to
Delete a proof and hold job
When you send a proof and hold job, the device automatically deletes your previous proof and hold job.
1. From the Home screen, touch Job Storage.
2. Touch the Retrieve tab.
3. Scroll to and touch the job storage folder that holds the job.
4. Scroll to and touch the job that you want to delete.
5. Touch Delete.
6. Touch Yes.
Use the private job feature
Use the private printing feature to specify that a job is not printed until you release it. First, set a 4-digit
PIN by typing the PIN in the printer driver. The PIN is sent to the device as part of the print job. After
you have sent the print job to the device, you must use the PIN to print the job.
Create a private job
To specify that a job is private, in the driver, select the Private Job option, type a user name and job
name, and then type a four-digit PIN. The job will not print until you enter the PIN at the device control
panel.
Print a private job
You can print a private job at the control panel after the job has been sent to the device.
1. From the Home screen, touch Job Storage.
2. Touch the Retrieve tab.
3. Scroll to and touch the job storage folder that holds the private job.
4. Scroll to and touch the private job that you want to print.
NOTE A private job will have a [lock symbol] next to it.
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5. Touch the PIN field.
6. Use the numeric keypad to type the PIN, and then touch OK.
7. Touch the Copies field to change the number of copies to print.
8.
Touch Retrieve Stored Job (
) to print the document.
Delete a private job
A private job is automatically deleted from the device hard disk after you release it for printing. If you
want to delete the job without printing it, use this procedure.
1. From the Home screen, touch Job Storage.
2. Touch the Retrieve tab.
3. Scroll to and touch the job storage folder that holds the private job.
4. Scroll to and touch the private job that you want to delete.
NOTE A private job will have a [lock symbol] next to it.)
5. Touch the PIN field.
6. Use the numeric keypad to type the PIN, and then touch OK.
7. Touch Delete.
Use the QuickCopy feature
The QuickCopy feature prints the requested number of copies of a job and stores a copy on the device
hard disk. Additional copies of the job can be printed later. This feature can be turned off in the printer
driver.
The default number of different QuickCopy jobs that can be stored on the device is 32. At the control
panel, you can set a different default number. See
Use the Administration menu.
Create a QuickCopy job
CAUTION If the device needs additional space to store newer QuickCopy jobs, the device
deletes other stored QuickCopy jobs, starting with the oldest job. To permanently store a job and
prevent the device from deleting it when space is needed, select the Job Storage option in the
driver instead of the QuickCopy option.
In the driver, select the QuickCopy option, and then type a user name and a job name.
When you send the job to print, the device prints the number of copies that you set in the driver. To print
more quick copies at the device control panel, see
Print additional copies of a QuickCopy job.
ENWW Use job storage features 81
Print additional copies of a QuickCopy job
This section describes how to print additional copies of a job stored on the device hard disk at the control
panel.
1. From the Home screen, touch Job Storage.
2. Touch the Retrieve tab.
3. Scroll to and touch the job storage folder that holds the job.
4. Scroll to and touch the job that you want to print.
5. Touch the Copies field to change the number of copies to print.
6.
Touch Retrieve Stored Job (
) to print the document.
Delete a QuickCopy job
Delete a QuickCopy job at the device control panel when you no longer need it. If the device requires
additional space to store new QuickCopy jobs, the device automatically deletes other stored QuickCopy
jobs, starting with the oldest job.
NOTE Stored QuickCopy jobs can be deleted at the control panel or in HP Web Jetadmin.
1. From the Home screen, touch Job Storage.
2. Touch the Retrieve tab.
3. Scroll to and touch the job storage folder that holds the job.
4. Scroll to and touch the job that you want to delete.
5. Touch Delete.
6. Touch Yes.
Use the stored job feature
You can create a stored copy job at the device control panel that can be printed at a later time.
You can save a print job to the device hard disk without printing it. You can then print the job at any time
at the device control panel. For example, you might want to download a personnel form, calendar, time
sheet, or accounting form that other users can print when they need it.
Create a stored copy job
1. Place the original document face-down on the glass or face-up in the ADF.
2. From the Home screen, touch Job Storage.
3. Touch the Create tab.
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4. Specify the name for the stored job in one of these ways:
Select an existing folder from the list. Touch New Job and type a job name.
●
Touch the box below the existing Folder Name: or Job Name: on the right-hand side of the
●
screen, and then edit the text.
5. A private stored job has a lock icon next to the name, and it requires that you specify a PIN to
retrieve it. To make the job private, select PIN to Print and then type the PIN for the job. Touch
OK.
6. Touch More Options to view and change other job storage options.
7.
After all the options are set, touch Create Stored Job (
scan the document and store the job. The job is saved on the device until you delete it, so you can
print it as often as necessary.
For information about printing the job, see
Print a stored job.
) in the upper-left corner of the screen to
Create a stored print job
In the driver, select the Stored Job option, and then type a user name and job name. The job does not
print until someone requests it at the device control panel. See
Print a stored job.
Print a stored job
At the control panel, you can print a job that is stored on the device hard disk.
1. From the Home screen, touch Job Storage.
2. Touch the Retrieve tab.
3. Scroll to and touch the job storage folder that holds the stored job.
4. Scroll to and touch the stored job that you want to print.
5.
Touch Retrieve Stored Job (
6. Touch the Copies field to change the number of copies to print.
) to print the document.
7.
Touch Retrieve Stored Job (
If the file has
job feature.
(lock symbol) next to it, the job is a private job and requires a PIN. See Use the private
) to print the document.
Delete a stored job
Jobs stored on the device hard disk can be deleted at the control panel.
1. From the Home screen, touch Job Storage.
2. Touch the Retrieve tab.
3. Scroll to and touch the job storage folder that holds the stored job.
4. Scroll to and touch the stored job that you want to delete.
ENWW Use job storage features 83
5. Touch Delete.
6. Touch Yes.
If the file has
feature.
(lock symbol) next to it, the job requires a PIN to delete it. See Use the private job
84 Chapter 5 Device features ENWW
6Print
This chapter describes how to perform basic printing tasks:
Use features in the Windows printer driver
●
Use features in the Macintosh printer driver
●
Cancel a print job
●
ENWW 85
Use features in the Windows printer driver
When you print from a software program, many of the product features are available from the printer
driver. For complete information about the features that are available in the printer driver, see the printerdriver Help. The following features are described in this section:
Create and use quick sets
●
Use watermarks
●
Resize documents
●
Set a custom paper size from the printer driver
●
Use different paper and printing covers
●
Print a blank first page
●
Print multiple pages on one sheet of paper
●
Print on both sides of the paper
●
Use the Services tab
●
NOTE Settings in the printer driver and software program generally override control-panel
settings. Software-program settings generally override printer-driver settings.
Create and use quick sets
Use quick sets to save the current driver settings for reuse. Quick sets are available on most printerdriver tabs. You can save up to 25 Print Task Quick Sets.
Create a quick set
1. Open the printer driver (see
2. Select the print settings that you want to use.
3. In the Print Task Quick Sets box, type a name for the quick set.
4. Click Save.
Use quick sets
1. Open the printer driver (see
2. Select the quick set that you want to use from the Print Task Quick Sets drop-down list.
3. Click OK.
NOTE To use printer-driver default settings, select Default Print Settings from the Print Task
Quick Sets drop-down list.
Open the printer drivers).
Open the printer drivers).
86 Chapter 6 Print ENWW
Use watermarks
A watermark is a notice, such as "Confidential," that is printed in the background of each page of a
document.
1. On the File menu in the software program, click Print.
2. Select the driver, and then click Properties or Preferences.
3. From the Effects tab, click the Watermarks drop-down list.
4. Click the watermark that you want to use. To create a new watermark, click Edit.
5. If you want the watermark to appear only on the first page of the document, click First Page
Only.
6. Click OK.
To remove the watermark, click (none) in the Watermarks drop-down list.
Resize documents
Use the document resizing options to scale a document to a percentage of its normal size. You can also
choose to print a document on a different size paper, with or without scaling.
Reduce or enlarge a document
1. On the File menu in the software program, click Print.
2. Select the driver, and then click Properties or Preferences.
3. On the Effects tab, next to % of Normal Size, type the percentage by which you want to reduce
or enlarge your document.
You can also use the scroll bar to adjust the percentage.
4. Click OK.
Print a document onto a different paper size
1. On the File menu in the software program, click Print.
2. Select the driver, and then click Properties or Preferences.
3. On the Effects tab, click Print Document On.
4. Select the paper size to print on.
5. To print the document without scaling it to fit, make sure that the Scale to Fit option is not selected.
6. Click OK.
Set a custom paper size from the printer driver
1. On the File menu in the software program, click Print.
2. Select the driver, and then click Properties or Preferences.
3. On the Paper or Paper/Quality tab, click Custom.
ENWW Use features in the Windows printer driver 87
4. On the Custom Paper Size window, type the name of the custom paper size.
5. Type the paper-size length and width. If you type a size that is too small or too large, the driver
adjusts the size to the minimum or maximum size that is allowed.
6. If necessary, click the button to change the unit of measure between millimeters and inches.
7. Click Save.
8. Click Close. The name that you saved appears in the paper-size list for future use.
Use different paper and printing covers
Follow these instructions for printing a first page that is different from other pages in the print job.
1. Open the printer driver (see
2. On the Paper or Paper/Quality tab, select the appropriate paper for the first page of the print job.
3. Click Use Different Paper/Covers.
4. In the list box, click the pages or covers that you want to print on different paper.
5. To print front or back covers, you must also select Add Blank or Preprinted Cover.
6. In the Source is and Type is list boxes, select the appropriate paper type or source for the other
pages of the print job.
NOTE The paper size must be the same for all pages of the print job.
Open the printer drivers).
Print a blank first page
1. Open the printer driver (see Open the printer drivers).
2. On the Paper or Paper/Quality tab, click Use Different Paper/Covers.
3. In the list box, click Front Cover.
4. Click Add Blank or Preprinted Cover.
Print multiple pages on one sheet of paper
You can print more than one page on a single sheet of paper.
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