HP (Hewlett-Packard) CC477A, M3027, M3035 User Manual

HP LaserJet M3027/M3035 MFP
User Guide
HP LaserJet M3027/M3035 Multifunction
User Guide
Copyright and License
© 2006 Copyright Hewlett-Packard Development Company, L.P.
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Part number: CB414-90911
Edition 1, 10/2006
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Table of contents
1 Device basics
Device comparison ............................................................................................................................... 2
Features comparison ........................................................................................................................... 2
Walkaround .......................................................................................................................................... 4
Device parts ......................................................................................................................... 4
Interface ports ...................................................................................................................... 5
Device software .................................................................................................................................... 6
Supported operating systems .............................................................................................. 6
Supported printer drivers ..................................................................................................... 6
Select the correct printer driver ............................................................................................ 6
Universal printer drivers ...................................................................................... 7
Driver Autoconfiguration ...................................................................................... 7
Update Now ........................................................................................................ 7
HP Driver Preconfiguration ................................................................................. 7
Priority for print settings ....................................................................................................... 7
Open the printer drivers ....................................................................................................... 9
Software for Macintosh computers ...................................................................................... 9
Remove software from Macintosh operating systems ...................................... 10
Utilities ............................................................................................................................... 10
HP Web Jetadmin ............................................................................................. 10
Embedded Web server ..................................................................................... 10
HP Easy Printer Care software ......................................................................... 10
Supported operating systems ........................................................... 11
Supported browsers ......................................................................... 11
Other components and utilities .......................................................................... 11
2 Control panel
Use the control panel ......................................................................................................................... 14
Control-panel layout ........................................................................................................... 14
Home screen ..................................................................................................................... 15
Buttons on the touchscreen ............................................................................................... 16
Control-panel help system ................................................................................................. 16
Use the Administration menu ............................................................................................................. 17
Navigate the Administration menu ..................................................................................... 17
Information menu ............................................................................................................... 18
Default Job Options menu ................................................................................................. 19
Default Options for Originals ............................................................................. 19
Default Copy Options ........................................................................................ 20
Default Fax Options .......................................................................................... 21
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Default E-mail Options ...................................................................................... 22
Default Send to Folder Options ......................................................................... 23
Default Print Options ......................................................................................... 24
Time/Scheduling menu ...................................................................................................... 25
Management menu ............................................................................................................ 27
Initial Setup menu .............................................................................................................. 28
Networking and I/O ........................................................................................... 28
Fax Setup .......................................................................................................... 36
E-mail Setup ...................................................................................................... 39
Send Setup menu ............................................................................................. 39
Device Behavior menu ....................................................................................................... 40
Print Quality menu ............................................................................................................. 43
Troubleshooting menu ....................................................................................................... 45
Resets menu ...................................................................................................................... 47
Service menu ..................................................................................................................... 47
3 Input/output (I/O) configuration
USB configuration .............................................................................................................................. 50
Network configuration ......................................................................................................................... 51
Configure TCP/IPv4 parameters ........................................................................................ 51
Set an IP address .............................................................................................. 51
Set the subnet mask ......................................................................................... 52
Set the default gateway ..................................................................................... 52
Configure TCP/IPv6 parameters ........................................................................................ 53
Disable network protocols (optional) .................................................................................. 53
Disable IPX/SPX ............................................................................................... 53
Disable AppleTalk ............................................................................................. 54
Disable DLC/LLC .............................................................................................. 54
HP Jetdirect EIO print servers ........................................................................................... 54
4 Media and trays
General guidelines for media ............................................................................................................. 56
Paper to avoid .................................................................................................................... 56
Paper that can damage the device .................................................................................... 56
General media specifications ............................................................................................. 57
Media considerations ......................................................................................................................... 58
Envelopes .......................................................................................................................... 58
Envelopes with double side seams ................................................................... 58
Envelopes with adhesive strips or flaps ............................................................ 59
Envelope margins ............................................................................................. 59
Envelope storage .............................................................................................. 59
Labels ................................................................................................................................ 59
Label construction ............................................................................................. 59
Transparencies .................................................................................................................. 59
Card stock and heavy media ............................................................................................. 60
Card stock construction ..................................................................................... 60
Card stock guidelines ........................................................................................ 60
Letterhead and preprinted forms ....................................................................................... 60
Select the correct fuser mode ............................................................................................ 61
Select print media ............................................................................................................................... 63
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Printing and paper-storage environment ............................................................................................ 65
Load media ......................................................................................................................................... 66
Control print jobs ................................................................................................................................ 72
Select output bins ............................................................................................................................... 73
5 Device features
Use the convenience stapler .............................................................................................................. 76
Use job storage features .................................................................................................................... 79
Supported media sizes ...................................................................................................... 63
Supported media types ...................................................................................................... 64
Load media on the scanner glass ...................................................................................... 66
Load the automatic document feeder (ADF) ...................................................................... 66
Load tray 1 (multipurpose tray) .......................................................................................... 67
Customize tray 1 operation ................................................................................................ 68
Load tray 2 and optional tray 3 ......................................................................................... 69
Load special media ............................................................................................................ 70
Print to the top output bin ................................................................................................... 73
Print to the rear output bin ................................................................................................. 74
Staple media ...................................................................................................................... 76
Load staples ...................................................................................................................... 77
Gain access to the job storage features ............................................................................ 79
Use the proof and hold feature .......................................................................................... 79
Create a proof and hold job ............................................................................... 79
Print the remaining copies of a proof and hold job ............................................ 80
Delete a proof and hold job ............................................................................... 80
Use the private job feature ................................................................................................. 80
Create a private job ........................................................................................... 80
Print a private job .............................................................................................. 80
Delete a private job ........................................................................................... 81
Use the QuickCopy feature ................................................................................................ 81
Create a QuickCopy job .................................................................................... 81
Print additional copies of a QuickCopy job ........................................................ 82
Delete a QuickCopy job .................................................................................... 82
Use the stored job feature ................................................................................................. 82
Create a stored copy job ................................................................................... 82
Create a stored print job .................................................................................... 83
Print a stored job ............................................................................................... 83
Delete a stored job ............................................................................................ 83
6 Print
Use features in the Windows printer driver ........................................................................................ 86
Create and use quick sets ................................................................................................. 86
Use watermarks ................................................................................................................. 87
Resize documents ............................................................................................................. 87
Set a custom paper size from the printer driver ................................................................. 87
Use different paper and printing covers ............................................................................. 88
Print a blank first page ....................................................................................................... 88
Print multiple pages on one sheet of paper ....................................................................... 88
Print on both sides of the paper ......................................................................................... 89
Use automatic duplex printing ........................................................................... 90
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7 Copy
Print on both sides manually ............................................................................. 90
Layout options for printing on both sides .......................................................... 90
Use the Services tab .......................................................................................................... 91
Use features in the Macintosh printer driver ....................................................................................... 92
Create and use presets ..................................................................................................... 92
Print a cover page .............................................................................................................. 92
Print multiple pages on one sheet of paper ....................................................................... 93
Printing on both sides of the paper .................................................................................... 93
Cancel a print job ............................................................................................................................... 95
Stop the current print job from the control panel ................................................................ 95
Stop the current print job from the software program ........................................................ 95
Use the Copy screen .......................................................................................................................... 98
Set the default copy options ............................................................................................................... 99
Basic copy instructions ..................................................................................................................... 100
Copy from the scanner glass ........................................................................................... 100
Copy from the document feeder ...................................................................................... 100
Adjust the copy settings ................................................................................................................... 101
Copy two-sided documents .............................................................................................................. 102
Copying two-sided documents manually ......................................................................... 102
Copy two-sided documents automatically (duplex models only) ..................................... 102
Copy mixed-size originals ................................................................................................................ 104
Change the copy-collation setting .................................................................................................... 105
Copy photos and books .................................................................................................................... 106
Combine copy jobs by using Job Build ............................................................................................. 107
Cancel a copy job ............................................................................................................................. 108
8 Scan and send e-mail
Configure e-mail settings .................................................................................................................. 110
Supported protocols ......................................................................................................... 110
Configure e-mail server settings ...................................................................................... 110
Find gateways .................................................................................................................. 11 1
Use the Send E-mail screen ............................................................................................................. 112
Perform basic e-mail functions ......................................................................................................... 113
Load documents .............................................................................................................. 113
Send documents .............................................................................................................. 113
Use the address book ...................................................................................................................... 115
Create a recipient list ....................................................................................................... 115
Use the local address book ............................................................................................. 115
Change e-mail settings for the current job ....................................................................................... 117
Scan to a folder ................................................................................................................................ 118
Scan to a workflow destination ......................................................................................................... 118
Find the SMTP gateway from the device control panel ................................... 111
Find the SMTP gateway from an e-mail program ........................................... 111
Send a document ............................................................................................ 113
Use the auto-complete function ...................................................................... 114
Add e-mail addresses to the local address book ............................................ 116
Delete e-mail addresses from the local address book .................................... 116
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9 Fax
Analog faxing .................................................................................................................................... 120
Connect the fax to a telephone line ................................................................................. 120
Configure and use the fax features .................................................................................. 120
Digital fax .......................................................................................................................................... 121
10 Manage and maintain the device
Use information pages ..................................................................................................................... 124
Configure e-mail alerts ..................................................................................................................... 126
Use the HP Easy Printer Care software ........................................................................................... 127
Open the HP Easy Printer Care software ........................................................................ 127
HP Easy Printer Care software sections .......................................................................... 127
Use the embedded Web server ........................................................................................................ 129
Open the embedded Web server by using a network connection ................................... 129
Embedded Web server sections ...................................................................................... 130
Use HP Web Jetadmin software ...................................................................................................... 132
Use the HP Printer Utility for Macintosh ........................................................................................... 133
Open the HP Printer Utility ............................................................................................... 133
HP Printer Utility features ................................................................................................ 133
Manage supplies .............................................................................................................................. 135
Supplies life ..................................................................................................................... 135
Approximate print-cartridge replacement intervals .......................................................... 135
Manage the print cartridge ............................................................................................... 135
Print-cartridge storage ..................................................................................... 135
Use genuine HP print cartridges ..................................................................... 135
HP policy on non-HP print cartridges .............................................................. 135
Print-cartridge authentication .......................................................................... 136
HP fraud hotline and Web site ........................................................................ 136
Replace supplies and parts .............................................................................................................. 137
Supply replacement guidelines ........................................................................................ 137
Change the print cartridge ............................................................................................... 137
Clean the device ............................................................................................................................... 140
Clean the exterior ............................................................................................................ 140
Clean the scanner glass .................................................................................................. 140
Clean the scanner lid backing .......................................................................................... 141
Clean the ADF ................................................................................................................. 141
Clean the paper path ....................................................................................................... 143
Calibrate the scanner ....................................................................................................................... 144
11 Problem solving
Problem-solving checklist ................................................................................................................. 146
Factors that affect performance ....................................................................................... 146
Problem-solving flowchart ................................................................................................................ 147
Solve general device problems ........................................................................................................ 150
Control-panel message types ........................................................................................................... 153
Control-panel messages .................................................................................................................. 154
Common causes of jams .................................................................................................................. 163
Jam locations ................................................................................................................................... 164
Jam recovery .................................................................................................................................... 165
Clear jams ........................................................................................................................................ 166
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Clear jams from the ADF ................................................................................................. 166
Clear jams from the input-tray areas ............................................................................... 168
Clear jams from the print-cartridge area .......................................................................... 169
Clear jams from the output-bin areas .............................................................................. 170
Clear jams from the duplexer ........................................................................................... 172
Solve repeated jams ........................................................................................................ 173
Clear stapler jams ............................................................................................................................ 175
Solve print-quality problems ............................................................................................................. 178
Print-quality problems associated with media .................................................................. 178
Print-quality problems associated with the environment .................................................. 178
Print-quality problems associated with jams .................................................................... 178
Image defect examples .................................................................................................... 178
Light print (partial page) .................................................................................................. 180
Light print (entire page) ................................................................................................... 180
Specks ............................................................................................................................ 180
Dropouts ......................................................................................................................... 181
Lines ............................................................................................................................... 181
Gray background ............................................................................................................ 182
Toner smear ................................................................................................................... 182
Loose toner ..................................................................................................................... 183
Repeating defects ........................................................................................................... 183
Repeating image .............................................................................................................. 183
Misformed characters ..................................................................................................... 184
Page skew ....................................................................................................................... 184
Curl or wave .................................................................................................................... 185
Wrinkles or creases ........................................................................................................ 185
Vertical white lines .......................................................................................................... 186
Tire tracks ....................................................................................................................... 186
White spots on black ....................................................................................................... 186
Scattered lines ................................................................................................................ 187
Blurred print .................................................................................................................... 187
Random image repetition ................................................................................................ 188
Solve network printing problems ...................................................................................................... 189
Solve copy problems ........................................................................................................................ 190
Prevent copy problems .................................................................................................... 190
Image problems ............................................................................................................... 190
Media-handling problems ................................................................................................ 191
Performance problems .................................................................................................... 193
Solve fax problems ........................................................................................................................... 194
Solve sending problems .................................................................................................. 194
Solve receiving problems ................................................................................................. 195
Solve e-mail problems ...................................................................................................................... 197
Validate the SMTP gateway address ............................................................................... 197
Validate the LDAP gateway address ............................................................................... 197
Solve common Windows problems ................................................................................................. 198
Solve common Macintosh problems ................................................................................................ 199
Solve Linux problems ....................................................................................................................... 201
Solve PostScript problems ............................................................................................................... 202
General problems ............................................................................................................ 202
viii ENWW
Appendix A Supplies and accessories
Order parts, accessories, and supplies ............................................................................................ 204
Order directly from HP ..................................................................................................... 204
Order through service or support providers ..................................................................... 204
Order directly through the embedded Web server (for printers that are connected to a
network) ........................................................................................................................... 204
Order directly through the HP Easy Printer Care software .............................................. 204
Part numbers .................................................................................................................................... 205
Paper-handling accessories ............................................................................................ 205
Print cartridge .................................................................................................................. 205
Memory ............................................................................................................................ 205
Cables and interfaces ...................................................................................................... 205
Stapler accessories ......................................................................................................... 206
Print media ....................................................................................................................... 206
Appendix B Service and support
Hewlett-Packard limited warranty statement .................................................................................... 209
Customer self repair warranty service .............................................................................................. 210
Print cartridge limited warranty statement ........................................................................................ 210
HP Customer Care ........................................................................................................................... 212
Online Services ................................................................................................................ 212
Telephone support ........................................................................................................... 212
Software utilities, drivers, and electronic information ....................................................... 212
HP direct ordering for accessories or supplies ................................................................ 212
HP service information ..................................................................................................... 212
HP service agreements ................................................................................................... 212
HP Easy Printer Care software ........................................................................................ 213
HP support and information for Macintosh computers ..................................................... 213
HP maintenance agreements ........................................................................................................... 214
On-site service agreements ............................................................................................. 214
Next-day on-site service .................................................................................. 214
Weekly (volume) on-site service ..................................................................... 214
Repacking the device ...................................................................................................... 214
Extended warranty ........................................................................................................... 215
Appendix C Specifications
Physical specifications ..................................................................................................................... 218
Electrical specifications .................................................................................................................... 218
Acoustic emissions ........................................................................................................................... 219
Operating environment ..................................................................................................................... 219
Appendix D Regulatory information
FCC regulations ............................................................................................................................... 222
Environmental product stewardship program ................................................................................... 223
Protecting the environment .............................................................................................. 223
Ozone production ............................................................................................................ 223
Power consumption ......................................................................................................... 223
Toner consumption .......................................................................................................... 223
Paper use ........................................................................................................................ 223
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Plastics ............................................................................................................................ 223
HP LaserJet print supplies ............................................................................................... 223
HP print supplies returns and recycling program information .......................................... 224
Paper ............................................................................................................................... 224
Material restrictions .......................................................................................................... 224
Disposal of waste equipment by users in private households in the European Union ... . 225
Material Safety Data Sheet (MSDS) ................................................................................ 225
For more information ....................................................................................................... 225
Telecom statement ........................................................................................................................... 227
Declaration of conformity .................................................................................................................. 228
Safety statements ............................................................................................................................. 229
Laser safety ..................................................................................................................... 229
Canadian DOC regulations .............................................................................................. 229
VCCI statement (Japan) .................................................................................................. 229
Power cord statement (Japan) ......................................................................................... 229
EMI statement (Korea) ..................................................................................................... 229
EMI statement (Taiwan) ................................................................................................... 230
Laser statement for Finland ............................................................................................. 230
Appendix E Working with memory and print server cards
Overview .......................................................................................................................................... 232
Install memory .................................................................................................................................. 233
Install device memory ...................................................................................................... 233
Check DIMM installation ................................................................................................................... 237
Save resources (permanent resources) .......................................................................................... 237
Enable memory for Windows ........................................................................................................... 238
Use HP Jetdirect print server cards .................................................................................................. 239
Install an HP Jetdirect print server card ........................................................................... 239
Remove an HP Jetdirect print server card ....................................................................... 240
Glossary ........................................................................................................................................................... 241
Index ................................................................................................................................................................. 243
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1 Device basics

This chapter contains basic information about device features:
Device comparison
Features comparison
Walkaround
Device software
ENWW 1

Device comparison

HP LaserJet M3027 HP LaserJet M3027x HP LaserJet M3035 HP LaserJet M3035xs
Prints up to 27 pages-per-
minute (ppm) on letter-sized media, and up to 25 ppm on A4–sized media
256 megabytes (MB) total of
random access memory (RAM), upgradable up to 512 MB
Internal 40 gigabyte (GB) or
larger hard disk
100-sheet multipurpose tray
(tray 1), 500-sheet input tray (tray 2), 50-sheet automatic document feeder (ADF), and 250-sheet output bin
Hi-Speed universal serial
bus (USB) 2.0 port and enhanced input/output (EIO) slot
HP Jetdirect embedded
print server for Ethernet 10/100Base-T network
One open dual inline
memory module (DIMM) slot
HP LaserJet M3027, plus:
Automatic two-sided
printing accessory
33.6 kpbs analog fax
Prints up to 35 ppm on
letter-sized media, and up to 33 ppm on A4–sized media
256 MB total RAM,
upgradable up to 512 MB
Internal 40 GB or larger hard
disk
100-sheet tray 1, 500-sheet
tray 2, 50-sheet ADF, and 250-sheet output bin
Hi-Speed USB 2.0 port and
EIO slot
HP Jetdirect embedded
print server for Ethernet 10/100Base-T network
One open DIMM slot
Automatic two-sided
printing accessory
HP LaserJet M3035, plus:
33.6 kpbs analog fax
20-sheet convenience
stapler
500-sheet input tray
(tray 3)

Features comparison

Feature Description
Performance
User interface
Printer drivers
Resolution
400 MHz processor
Control-panel help
Windows® and Macintosh printer drivers
Embedded Web server to gain access to support and to order supplies (administrator tool for
network-connected models only)
HP Easy Printer Care software (a Web-based status and troubleshooting tool)
HP PCL 5
HP PCL 6
HP postscript level 3 emulation
FastRes 1200—produces 1200-dots-per-inch (dpi) print quality for fast, high-quality printing of
business text and graphics
ProRes 1200—produces 1200-dpi printing for the best quality in line art and graphic images
2 Chapter 1 Device basics ENWW
Feature Description
Storage features
Fonts
Accessories
Connectivity
Environmental features
Supplies
Internal 40 GB or larger hard drive
Fonts, forms, and other macros
Job retention
93 internal fonts available for PCL
80 printer-matching screen fonts in TrueType format available with the software solution
Additional fonts can be added.
Optional 500-sheet input tray (tray 3) (standard on the HP LaserJet M3035xs MFP)
100-pin 133 MHz dual inline memory modules (DIMMs)
Hi-Speed USB 2.0 connection
HP Jetdirect full-featured embedded print server
HP Web Jetadmin software
Enhanced input/output (EIO) slot
Foreign interface harness (FIH) port for attaching optional third-party paper-handling devices
Sleep mode setting
ENERGY STAR® qualified
The supplies status page contains information about toner level, page count, and estimated pages
remaining.
Accessibility
The product checks for an authentic HP print cartridge at cartridge installation.
Internet-enabled supply-ordering capabilities (using HP Easy Printer Care software)
The online user guide is compatible with text screen-readers.
The print cartridge can be installed and removed by using one hand.
All doors and covers can be opened by using one hand.
Media can be loaded in tray 1 by using one hand.
ENWW Features comparison 3

Walkaround

Device parts

Before using the product, familiarize yourself with its components.
1
2
3
3
4
4
5
5
1 Automatic document feeder (ADF)
2 Scanner assembly
3 Latch to open the front door (provides access to the print cartridge)
4 Tray 1 (pull to open)
5 Tray 2
6 ADF output bin
7 Control panel
8 Top output bin
9 Right-side cover (provides access to DIMMs)
6
7 8 9
10
10 On/off switch
2
4
1
1 Interface ports (see Interface ports)
2 Rear output bin (pull to open)
3 Power connection
4 Chapter 1 Device basics ENWW
3

Interface ports

1
2 3 4 5
6
1 Fax port (HP LaserJet M3027x and HP LaserJet M3035xs only)
2 Network connection
3 Foreign interface harness (FIH) port
4 Type A Hi-Speed USB 2.0 connection for adding accessories
5 Type B Hi-Speed USB 2.0 connection for printing
6 EIO slot
ENWW Walkaround 5

Device software

The printing-system software is included with the device. See the getting started guide for installation instructions.
The printing system includes software for end users and network administrators, and printer drivers for access to the device features and communication with the computer.
NOTE For a list of printer drivers and updated HP printer software, go to www.hp.com/go/
LJM3027mfp_software or www.hp.com/go/LJM3035mfp_software.

Supported operating systems

The device supports the following operating systems:
Full software installation
Windows XP (32-bit and 64-bit)
Windows Server 2003 (32-bit and 64-bit)
Windows 2000
Mac OS X V10.2.8, V10.3, V10.4 and later
Printer driver only
Linux (Web only)
UNIX model scripts (Web only)
NOTE For Mac OS V10.4 and later, PPC and Intel Core Processor Macs are supported.

Supported printer drivers

Operating system PCL 5 PCL 6 Postscript level 3
emulation
Windows
Mac OS X V10.2.8, V10.3, V10.4 and later
1
Linux
1
For Linux, download the postscript level 3 emulation driver from www.hp.com/go/linuxprinting.
The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver.

Select the correct printer driver

Printer drivers allow you to gain access to the device features and allow the computer to communicate with the device (using a printer language). Check the installation notes and readme files on the device CD for additional software and languages.
6 Chapter 1 Device basics ENWW
The device uses the PCL 5, PCL 6, and HP postscript level 3 emulation printer description language (PDL) drivers.
Use the PCL 6 printer driver for the best overall performance.
Use the PCL 5 printer driver for general office printing.
Use the HP postscript level 3 emulation driver for printing from postscript level 3 emulation needs,
or for postscript flash font support.
Universal printer drivers
The HP Universal Print Driver Series for Windows includes separate HP postscript level 3 emulation and HP PCL 5 versions of a single driver that provides access to almost any HP device while providing system administrator with tools to manage devices more effectively. The Universal Print Driver is included on the device CD, under the Optional Software section. For more information, go to
www.hp.com/go/universalprintdriver.
Driver Autoconfiguration
The HP LaserJet PCL 5, PCL 6, and PS level 3 emulation drivers for Windows 2000 and Windows XP feature automatic discovery and driver configuration for device accessories at the time of installation. Some accessories that the Driver Autoconfiguration supports are the duplexing unit, optional paper trays, and dual inline memory modules (DIMMs).
Update Now
If you have modified the device configuration since installation, the driver can be automatically updated with the new configuration. In the Properties dialog box (see Settings tab, click the Update Now button to update the driver.
Open the printer drivers), on the Device
HP Driver Preconfiguration
HP Driver Preconfiguration is a software architecture and set of tools that you can use to customize and distribute HP software in managed corporate printing environments. Using HP Driver Preconfiguration, information technology (IT) administrators can preconfigure the printing and default settings for HP printer drivers before installing the drivers in the network environment. For more information, see the HP Driver Preconfiguration Support Guide, which is available at
www.hp.com/go/hpdpc_sw.

Priority for print settings

Changes to print settings are prioritized depending on where the changes are made:
NOTE The names of commands and dialog boxes might vary depending on your software
program.
Page Setup dialog box: Click Page Setup or a similar command on the File menu of the program
you are working in to open this dialog box. Settings changed here override settings changed anywhere else.
Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the program
you are working in to open this dialog box. Settings changed in the Print dialog box have a lower priority and do not override changes made in the Page Setup dialog box.
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Printer Properties dialog box (printer driver): Click Properties in the Print dialog box to open
the printer driver. Settings changed in the Printer Properties dialog box do not override settings anywhere else in the printing software.
Default printer driver settings: The default printer driver settings determine the settings used in
all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog boxes.
Printer control panel settings: Settings changed at the printer control panel have a lower priority
than changes made anywhere else.
8 Chapter 1 Device basics ENWW

Open the printer drivers

Operating System To change the settings for all
print jobs until the software program is closed
Windows 2000, XP, and Server 2003
Mac OS X V10.2.8, V10.3, V10.4 and later
1. On the File menu in the
software program, click
Print.
2. Select the driver, and then
click Properties or Preferences.
The steps can vary; this procedure is most common.
1. On the File menu, click
Print.
2. Change the settings that
you want on the various pop-up menus.
To change the default settings for all print jobs
1. Click Start, click Settings,
and then click Printers or Printers and Faxes.
2. Right-click the driver icon,
and then select Printing Preferences.
1. On the File menu, click
Print.
2. Change the settings that
you want on the various pop-up menus.
3. On the Presets pop-up
menu, click Save as and type a name for the preset.
These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option every time you open a program and print.
To change the device configuration settings
1. Click Start, click Settings,
and then click Printers or Printers and Faxes.
2. Right-click the driver icon,
and then select
Properties.
3. Click the Device Settings
tab.
1. In the Finder, on the Go
menu, click Applications.
2. Open Utilities, and then
open Print Center (OS X V10.2.8) or Printer Setup
Utility.
3. Click on the print queue.
4. On the Printers menu,
click Show Info.
5. Click the Installable
Options menu.
NOTE Configuration
settings might not be available in Classic mode.

Software for Macintosh computers

The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility for use with Macintosh computers.
For network connections, use the embedded Web server (EWS) to configure the device. See
Web server.
The printing system software includes the following components:
PostScript Printer Description (PPD) files
The PPDs, in combination with the Apple PostScript printer drivers, provide access to device features. Use the Apple PostScript printer driver that comes with the computer.
HP Printer Utility
Use the HP Printer Utility to set up device features that are not available in the printer driver:
Name the device.
Assign the device to a zone on the network.
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Embedded
Assign an internet protocol (IP) address to the device.
Download files and fonts.
Configure the device for IP or AppleTalk printing.
You can use the HP Printer Utility when your device uses a universal serial bus (USB) cable or is connected to a TCP/IP-based network. For more information, see
Macintosh.
Use the HP Printer Utility for
Remove software from Macintosh operating systems
To remove the software from a Macintosh computer, drag the PPD files to the trash can.

Utilities

The device is equipped with several utilities that make it easy to monitor and manage the device on a network.
HP Web Jetadmin
HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within your intranet, and it should be be installed only on the network administrator’s computer.
To download a current version of HP Web Jetadmin and for the latest list of supported host systems,
www.hp.com/go/webjetadmin.
visit
When installed on a host server, any client can gain access to HP Web Jetadmin by using a supported Web browser (such as Microsoft® Internet Explorer 4.x or Netscape Navigator 4.x or later) by navigating to the HP Web Jetadmin host.
Embedded Web server
The device is equipped with an embedded Web server, which provides access to information about device and network activities. This information appears in a Web browser, such as Microsoft Internet Explorer or Netscape Navigator.
The embedded Web server resides on the device. It is not loaded on a network server.
The embedded Web server provides an interface to the device that anyone who has a network­connected computer and a standard Web browser can use. No special software is installed or configured, but you must have a supported Web browser on your computer. To gain access to the embedded Web server, type the IP address for the device in the address line of the browser. (To find the IP address, print a configuration page. For more information about printing a configuration page,
Use information pages.)
see
For a complete explanation of the features and functionality of the embedded Web server, see
embedded Web server.
Use the
HP Easy Printer Care software
The HP Easy Printer Care software is a program that you can use for the following tasks:
Discovering printers on the network and checking the status of each device
Setting and viewing device and supplies alerts for multiple printers at the same time
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Shopping online for supplies
Using HP online troubleshooting and maintenance tools
You can use the HP Easy Printer Care software when the device is directly connected to your computer or when it is connected to a network. To download the HP Easy Printer Care software, go to
www.hp.com/go/easyprintercare.
Supported operating systems
For information about supported operating systems, go to
www.hp.com/go/easyprintercare.
Supported browsers
To use the HP Easy Printer Care software, you must have one of the following browsers:
Microsoft Internet Explorer 5.5 or later
Netscape Navigator 7.0 or later
Opera Software ASA Opera 6.05 or later
All pages can be printed from the browser.
Other components and utilities
Windows Macintosh OS
Software installer — automates the printing system
installation
Online Web registration
PostScript Printer Description files (PPDs) — use with the
Apple PostScript drivers that come with the Mac OS
The HP Printer Utility — change device settings, view
status, and set up printer-event notification from a Mac. This utility is supported for Mac OS X V10.2.8, V10.3, V10.4 and later.
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12 Chapter 1 Device basics ENWW

2 Control panel

Use the control panel
Use the Administration menu
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Use the control panel

The control panel has a VGA touchscreen that provides access to all device functions. Use the buttons and numeric keypad to control jobs and the device status. The LEDs indicate overall device status.

Control-panel layout

The control panel includes a touchscreen graphical display, job-control buttons, a numeric keypad, and three light-emitting diode (LED) status lights.
1 Attention light The Attention light indicates that the device has a condition that requires
intervention. Examples include an empty paper tray or an error message on the touchscreen.
2 Data light The Data light indicates that the device is receiving data.
3 Ready light The Ready light indicates that the device is ready to begin processing any
job.
4 Brightness-adjustment dial Turn the dial to control the brightness of the touchscreen.
5 Touchscreen graphical display Use the touchscreen to open and set up all device functions.
6 Numeric keypad Allows you to type numeric values for number of copies required and other
7 Sleep button If the device is inactive for a long period of time, it automatically enters a
8 Reset button Resets the job settings to factory or user-defined default values.
9 Stop button Stops the active job. While stopped, the control panel shows the options for
10 Start button Begins a copy job, starts digital sending, or continues a job that has been
numeric values.
sleep mode. To place the device into sleep mode or to reactivate the device, press the Sleep button.
the stopped job (for example, if you press the Stop button while the device is processing a print job, the control panel message prompts you to cancel or resume the print job).
interrupted.
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Home screen

The home screen provides access to the device features, and it indicates the current status of the device.
NOTE Depending on how the system administrator has configured the device, the features that
appear on the home screen can vary.
1 Features Depending on how the system administrator has configured the device, the features that appear
in this area can include any of the following items:
Copy
Fax
E-mail
Secondary E-mail
Network Folder
Job Storage
Workflow
Supplies Status
Administration
2 Device status line The status line provides information about the overall device status. Various buttons appear in
this area, depending on the current status. For a description of each button that can appear in the status line, see
3 Copy count The copy count box indicates the number of copies that the device is set to make.
4 Help button Touch the Help button to open the embedded help system.
5 Scroll bar Touch the up or down arrows on the scroll bar to see the complete list of available features.
6 Sign Out Touch Sign Out to sign out of the device if you have signed in for access to restricted features.
After you sign out, the device restores all options to the default settings.
7 Network Address Touch Network Address to find information about the network connection.
Buttons on the touchscreen.
8 Date and time The current date and time appear here. The system administrator can select the format that
the device uses to show the date and time, for example 12-hour format or 24-hour format.
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Buttons on the touchscreen

The status line on the touchscreen provides information about the status of the device. Various buttons can appear in this area. The following table describes each button.
Home button. Touch the home button to go to the Home screen from any other screen.
Start button. Touch the Start button to begin the action for the feature that you are using.
NOTE The name of this button changes for each feature. For example, in the Copy feature, the
button is named Start Copy.
Stop button. If the device is processing a print or fax job, the Stop button appears instead of the Start button. Touch the Stop button to halt the current job. The device prompts you to cancel the job or to resume it.
Error button. The error button appears whenever the device has an error that requires attention before it can continue. Touch the error button to see a message that describes the error. The message also has instructions for solving the problem.
Warning button. The warning button appears when the device has a problem but can continue functioning. Touch the warning button to see a message that describes the problem. The message also has instructions for solving the problem.
Help button. Touch the help button to open the built-in online Help system. For more information, see
Control-panel help system.

Control-panel help system

The device has a built-in Help system that explains how to use each screen. To open the Help system, touch the Help button (
For some screens, the Help opens to a global menu where you can search for specific topics. You can browse through the menu structure by touching the buttons in the menu.
For screens that contain settings for individual jobs, the Help opens to a topic that explains the options for that screen.
If the device alerts you of an error or warning, touch the error ( message that describes the problem. The message also contains instructions to help solve the problem.
) in the upper-right corner of the screen.
) or warning ( ) button to open a
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Use the Administration menu

Use the Administration menu to set up default device behavior and other global settings, such as the language and the format for date and time.

Navigate the Administration menu

From the Home screen, touch Administration to open the menu structure. You might need to scroll to the bottom of the Home screen to see this feature.
The Administration menu has several sub-menus, which are listed on the left side of the screen. Touch the name of a menu to expand the structure. A plus sign (+) next to a menu name means that it contains sub-menus. Continue opening the structure until you reach the option that you want to configure. To return to the previous level, touch Back.
To exit the Administration menu, touch the Home button (
The device has built-in Help that explains each of the features that are available through the menus. Help is available for many menus on the right-hand side of the touchscreen. Or, to open the global Help
system, touch the Help button (
The tables in the sections that follow indicate the overall structure of each menu.
) in the upper-right corner of the screen.
) in the upper-left corner of the screen.
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Information menu

Use this menu to print information pages and reports that are stored internally on the device.
Table 2-1 Information menu
Menu item Sub-menu item Sub-menu item Values Description
Configuration/Status Pages
Fax Reports
(Appears only on models equipped with a fax feature.)
Administration Menu Map
Configuration Page Print (button) A set of configuration pages that show the
Supplies Status Page
Usage Page Print (button) Shows information about the number of
File Directory Print (button) A directory page that contains information for
Fax Activity Log Print (button) Contains a list of the faxes that have been
Fax Call Report Fax Call Report Print (button) A detailed report of the last fax operation,
Thumbnail on Report Yes
When to Print Report Never auto print
Print (button) Shows the basic structure and settings of the
Administration menu and current administration settings.
current device settings.
Print (button) Shows the status of supplies such as print
cartridges.
pages that have been printed on each paper type and size.
any mass-storage devices, such as flash drives, memory cards, or hard disks, that are installed in this device.
sent from or received by this device.
either sent or received.
Choose whether or not to include a thumbnail of the first page of the fax on the report.
No (default)
Print after any fax job
Print after fax send jobs
Print after any fax error
Print after send errors only
Print after receive errors only
Billing Codes Report
Blocked Fax List Print A list of phone numbers that are blocked from
Speed Dial List Print Shows the speed dials that have been set up
Sample Pages/Fonts PCL Font List Print A list of printer control language (PCL) fonts
PS Font List Print A list of PostScript (PS) fonts that are
Print A list of billing codes that have been used for
outgoing faxes. This report shows how many sent faxes were billed to each code.
sending faxes to this device.
for this device.
that are currently available on the device.
currently available on the device.
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