HP (Hewlett-Packard) CC477A, M3027, M3035 User Manual

HP LaserJet M3027/M3035 MFP

User Guide

HP LaserJet M3027/M3035 Multifunction

User Guide

Trademark Credits

, Acrobat®, and PostScript® are

Adobe trademarks of Adobe Systems Incorporated.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Part number: CB414-90911

Edition 1, 10/2006

Linux is a U.S. registered trademark of Linus Torvalds.

Microsoft

, Windows®, and Windows NT

are U.S. registered trademarks of Microsoft Corporation.

UNIX

is a registered trademark of The Open

Group.

ENERGY STAR

logo

are U.S. registered marks of the United

and the ENERGY STAR

States Environmental Protection Agency.

Table of contents

1 Device basics

Device comparison ............................................................................................................................... 2

Features comparison ........................................................................................................................... 2

Walkaround .......................................................................................................................................... 4

Device parts ......................................................................................................................... 4

Interface ports ...................................................................................................................... 5

Device software .................................................................................................................................... 6

Supported operating systems .............................................................................................. 6

Supported printer drivers ..................................................................................................... 6

Select the correct printer driver ............................................................................................ 6

Universal printer drivers ...................................................................................... 7

Driver Autoconfiguration ...................................................................................... 7

Update Now ........................................................................................................ 7

HP Driver Preconfiguration ................................................................................. 7

Priority for print settings ....................................................................................................... 7

Open the printer drivers ....................................................................................................... 9

Software for Macintosh computers ...................................................................................... 9

Remove software from Macintosh operating systems ...................................... 10

Utilities ............................................................................................................................... 10

HP Web Jetadmin ............................................................................................. 10

Embedded Web server ..................................................................................... 10

HP Easy Printer Care software ......................................................................... 10

Supported operating systems ........................................................... 11

Supported browsers ......................................................................... 11

Other components and utilities .......................................................................... 11

2 Control panel

Use the control panel ......................................................................................................................... 14

Control-panel layout ........................................................................................................... 14

Home screen ..................................................................................................................... 15

Buttons on the touchscreen ............................................................................................... 16

Control-panel help system ................................................................................................. 16

Use the Administration menu ............................................................................................................. 17

Navigate the Administration menu ..................................................................................... 17

Information menu ............................................................................................................... 18

Default Job Options menu ................................................................................................. 19

Default Options for Originals ............................................................................. 19

Default Copy Options ........................................................................................ 20

Default Fax Options .......................................................................................... 21

ENWW iii

Default E-mail Options ...................................................................................... 22

Default Send to Folder Options ......................................................................... 23

Default Print Options ......................................................................................... 24

Time/Scheduling menu ...................................................................................................... 25

Management menu ............................................................................................................ 27

Initial Setup menu .............................................................................................................. 28

Networking and I/O ........................................................................................... 28

Fax Setup .......................................................................................................... 36

E-mail Setup ...................................................................................................... 39

Send Setup menu ............................................................................................. 39

Device Behavior menu ....................................................................................................... 40

Print Quality menu ............................................................................................................. 43

Troubleshooting menu ....................................................................................................... 45

Resets menu ...................................................................................................................... 47

Service menu ..................................................................................................................... 47

3 Input/output (I/O) configuration

USB configuration .............................................................................................................................. 50

Network configuration ......................................................................................................................... 51

Configure TCP/IPv4 parameters ........................................................................................ 51

Set an IP address .............................................................................................. 51

Set the subnet mask ......................................................................................... 52

Set the default gateway ..................................................................................... 52

Configure TCP/IPv6 parameters ........................................................................................ 53

Disable network protocols (optional) .................................................................................. 53

Disable IPX/SPX ............................................................................................... 53

Disable AppleTalk ............................................................................................. 54

Disable DLC/LLC .............................................................................................. 54

HP Jetdirect EIO print servers ........................................................................................... 54

4 Media and trays

General guidelines for media ............................................................................................................. 56

Paper to avoid .................................................................................................................... 56

Paper that can damage the device .................................................................................... 56

General media specifications ............................................................................................. 57

Media considerations ......................................................................................................................... 58

Envelopes .......................................................................................................................... 58

Envelopes with double side seams ................................................................... 58

Envelopes with adhesive strips or flaps ............................................................ 59

Envelope margins ............................................................................................. 59

Envelope storage .............................................................................................. 59

Labels ................................................................................................................................ 59

Label construction ............................................................................................. 59

Transparencies .................................................................................................................. 59

Card stock and heavy media ............................................................................................. 60

Card stock construction ..................................................................................... 60

Card stock guidelines ........................................................................................ 60

Letterhead and preprinted forms ....................................................................................... 60

Select the correct fuser mode ............................................................................................ 61

Select print media ............................................................................................................................... 63

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Printing and paper-storage environment ............................................................................................ 65

Load media ......................................................................................................................................... 66

Control print jobs ................................................................................................................................ 72

Select output bins ............................................................................................................................... 73

5 Device features

Use the convenience stapler .............................................................................................................. 76

Use job storage features .................................................................................................................... 79

Supported media sizes ...................................................................................................... 63

Supported media types ...................................................................................................... 64

Load media on the scanner glass ...................................................................................... 66

Load the automatic document feeder (ADF) ...................................................................... 66

Load tray 1 (multipurpose tray) .......................................................................................... 67

Customize tray 1 operation ................................................................................................ 68

Load tray 2 and optional tray 3 ......................................................................................... 69

Load special media ............................................................................................................ 70

Print to the top output bin ................................................................................................... 73

Print to the rear output bin ................................................................................................. 74

Staple media ...................................................................................................................... 76

Load staples ...................................................................................................................... 77

Gain access to the job storage features ............................................................................ 79

Use the proof and hold feature .......................................................................................... 79

Create a proof and hold job ............................................................................... 79

Print the remaining copies of a proof and hold job ............................................ 80

Delete a proof and hold job ............................................................................... 80

Use the private job feature ................................................................................................. 80

Create a private job ........................................................................................... 80

Print a private job .............................................................................................. 80

Delete a private job ........................................................................................... 81

Use the QuickCopy feature ................................................................................................ 81

Create a QuickCopy job .................................................................................... 81

Print additional copies of a QuickCopy job ........................................................ 82

Delete a QuickCopy job .................................................................................... 82

Use the stored job feature ................................................................................................. 82

Create a stored copy job ................................................................................... 82

Create a stored print job .................................................................................... 83

Print a stored job ............................................................................................... 83

Delete a stored job ............................................................................................ 83

6 Print

Use features in the Windows printer driver ........................................................................................ 86

Create and use quick sets ................................................................................................. 86

Use watermarks ................................................................................................................. 87

Resize documents ............................................................................................................. 87

Set a custom paper size from the printer driver ................................................................. 87

Use different paper and printing covers ............................................................................. 88

Print a blank first page ....................................................................................................... 88

Print multiple pages on one sheet of paper ....................................................................... 88

Print on both sides of the paper ......................................................................................... 89

Use automatic duplex printing ........................................................................... 90

ENWW v

7 Copy

Print on both sides manually ............................................................................. 90

Layout options for printing on both sides .......................................................... 90

Use the Services tab .......................................................................................................... 91

Use features in the Macintosh printer driver ....................................................................................... 92

Create and use presets ..................................................................................................... 92

Print a cover page .............................................................................................................. 92

Print multiple pages on one sheet of paper ....................................................................... 93

Printing on both sides of the paper .................................................................................... 93

Cancel a print job ............................................................................................................................... 95

Stop the current print job from the control panel ................................................................ 95

Stop the current print job from the software program ........................................................ 95

Use the Copy screen .......................................................................................................................... 98

Set the default copy options ............................................................................................................... 99

Basic copy instructions ..................................................................................................................... 100

Copy from the scanner glass ........................................................................................... 100

Copy from the document feeder ...................................................................................... 100

Adjust the copy settings ................................................................................................................... 101

Copy two-sided documents .............................................................................................................. 102

Copying two-sided documents manually ......................................................................... 102

Copy two-sided documents automatically (duplex models only) ..................................... 102

Copy mixed-size originals ................................................................................................................ 104

Change the copy-collation setting .................................................................................................... 105

Copy photos and books .................................................................................................................... 106

Combine copy jobs by using Job Build ............................................................................................. 107

Cancel a copy job ............................................................................................................................. 108

8 Scan and send e-mail

Configure e-mail settings .................................................................................................................. 110

Supported protocols ......................................................................................................... 110

Configure e-mail server settings ...................................................................................... 110

Find gateways .................................................................................................................. 11 1

Use the Send E-mail screen ............................................................................................................. 112

Perform basic e-mail functions ......................................................................................................... 113

Load documents .............................................................................................................. 113

Send documents .............................................................................................................. 113

Use the address book ...................................................................................................................... 115

Create a recipient list ....................................................................................................... 115

Use the local address book ............................................................................................. 115

Change e-mail settings for the current job ....................................................................................... 117

Scan to a folder ................................................................................................................................ 118

Scan to a workflow destination ......................................................................................................... 118

Find the SMTP gateway from the device control panel ................................... 111

Find the SMTP gateway from an e-mail program ........................................... 111

Send a document ............................................................................................ 113

Use the auto-complete function ...................................................................... 114

Add e-mail addresses to the local address book ............................................ 116

Delete e-mail addresses from the local address book .................................... 116

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9 Fax

Analog faxing .................................................................................................................................... 120

Connect the fax to a telephone line ................................................................................. 120

Configure and use the fax features .................................................................................. 120

Digital fax .......................................................................................................................................... 121

10 Manage and maintain the device

Use information pages ..................................................................................................................... 124

Configure e-mail alerts ..................................................................................................................... 126

Use the HP Easy Printer Care software ........................................................................................... 127

Open the HP Easy Printer Care software ........................................................................ 127

HP Easy Printer Care software sections .......................................................................... 127

Use the embedded Web server ........................................................................................................ 129

Open the embedded Web server by using a network connection ................................... 129

Embedded Web server sections ...................................................................................... 130

Use HP Web Jetadmin software ...................................................................................................... 132

Use the HP Printer Utility for Macintosh ........................................................................................... 133

Open the HP Printer Utility ............................................................................................... 133

HP Printer Utility features ................................................................................................ 133

Manage supplies .............................................................................................................................. 135

Supplies life ..................................................................................................................... 135

Approximate print-cartridge replacement intervals .......................................................... 135

Manage the print cartridge ............................................................................................... 135

Print-cartridge storage ..................................................................................... 135

Use genuine HP print cartridges ..................................................................... 135

HP policy on non-HP print cartridges .............................................................. 135

Print-cartridge authentication .......................................................................... 136

HP fraud hotline and Web site ........................................................................ 136

Replace supplies and parts .............................................................................................................. 137

Supply replacement guidelines ........................................................................................ 137

Change the print cartridge ............................................................................................... 137

Clean the device ............................................................................................................................... 140

Clean the exterior ............................................................................................................ 140

Clean the scanner glass .................................................................................................. 140

Clean the scanner lid backing .......................................................................................... 141

Clean the ADF ................................................................................................................. 141

Clean the paper path ....................................................................................................... 143

Calibrate the scanner ....................................................................................................................... 144

11 Problem solving

Problem-solving checklist ................................................................................................................. 146

Factors that affect performance ....................................................................................... 146

Problem-solving flowchart ................................................................................................................ 147

Solve general device problems ........................................................................................................ 150

Control-panel message types ........................................................................................................... 153

Control-panel messages .................................................................................................................. 154

Common causes of jams .................................................................................................................. 163

Jam locations ................................................................................................................................... 164

Jam recovery .................................................................................................................................... 165

Clear jams ........................................................................................................................................ 166

ENWW vii

Clear jams from the ADF ................................................................................................. 166

Clear jams from the input-tray areas ............................................................................... 168

Clear jams from the print-cartridge area .......................................................................... 169

Clear jams from the output-bin areas .............................................................................. 170

Clear jams from the duplexer ........................................................................................... 172

Solve repeated jams ........................................................................................................ 173

Clear stapler jams ............................................................................................................................ 175

Solve print-quality problems ............................................................................................................. 178

Print-quality problems associated with media .................................................................. 178

Print-quality problems associated with the environment .................................................. 178

Print-quality problems associated with jams .................................................................... 178

Image defect examples .................................................................................................... 178

Light print (partial page) .................................................................................................. 180

Light print (entire page) ................................................................................................... 180

Specks ............................................................................................................................ 180

Dropouts ......................................................................................................................... 181

Lines ............................................................................................................................... 181

Gray background ............................................................................................................ 182

Toner smear ................................................................................................................... 182

Loose toner ..................................................................................................................... 183

Repeating defects ........................................................................................................... 183

Repeating image .............................................................................................................. 183

Misformed characters ..................................................................................................... 184

Page skew ....................................................................................................................... 184

Curl or wave .................................................................................................................... 185

Wrinkles or creases ........................................................................................................ 185

Vertical white lines .......................................................................................................... 186

Tire tracks ....................................................................................................................... 186

White spots on black ....................................................................................................... 186

Scattered lines ................................................................................................................ 187

Blurred print .................................................................................................................... 187

Random image repetition ................................................................................................ 188

Solve network printing problems ...................................................................................................... 189

Solve copy problems ........................................................................................................................ 190

Prevent copy problems .................................................................................................... 190

Image problems ............................................................................................................... 190

Media-handling problems ................................................................................................ 191

Performance problems .................................................................................................... 193

Solve fax problems ........................................................................................................................... 194

Solve sending problems .................................................................................................. 194

Solve receiving problems ................................................................................................. 195

Solve e-mail problems ...................................................................................................................... 197

Validate the SMTP gateway address ............................................................................... 197

Validate the LDAP gateway address ............................................................................... 197

Solve common Windows problems ................................................................................................. 198

Solve common Macintosh problems ................................................................................................ 199

Solve Linux problems ....................................................................................................................... 201

Solve PostScript problems ............................................................................................................... 202

General problems ............................................................................................................ 202

viii ENWW

Appendix A Supplies and accessories

Order parts, accessories, and supplies ............................................................................................ 204

Order directly from HP ..................................................................................................... 204

Order through service or support providers ..................................................................... 204

Order directly through the embedded Web server (for printers that are connected to a

network) ........................................................................................................................... 204

Order directly through the HP Easy Printer Care software .............................................. 204

Part numbers .................................................................................................................................... 205

Paper-handling accessories ............................................................................................ 205

Print cartridge .................................................................................................................. 205

Memory ............................................................................................................................ 205

Cables and interfaces ...................................................................................................... 205

Stapler accessories ......................................................................................................... 206

Print media ....................................................................................................................... 206

Appendix B Service and support

Hewlett-Packard limited warranty statement .................................................................................... 209

Customer self repair warranty service .............................................................................................. 210

Print cartridge limited warranty statement ........................................................................................ 210

HP Customer Care ........................................................................................................................... 212

Online Services ................................................................................................................ 212

Telephone support ........................................................................................................... 212

Software utilities, drivers, and electronic information ....................................................... 212

HP direct ordering for accessories or supplies ................................................................ 212

HP service information ..................................................................................................... 212

HP service agreements ................................................................................................... 212

HP Easy Printer Care software ........................................................................................ 213

HP support and information for Macintosh computers ..................................................... 213

HP maintenance agreements ........................................................................................................... 214

On-site service agreements ............................................................................................. 214

Next-day on-site service .................................................................................. 214

Weekly (volume) on-site service ..................................................................... 214

Repacking the device ...................................................................................................... 214

Extended warranty ........................................................................................................... 215

Appendix C Specifications

Physical specifications ..................................................................................................................... 218

Electrical specifications .................................................................................................................... 218

Acoustic emissions ........................................................................................................................... 219

Operating environment ..................................................................................................................... 219

Appendix D Regulatory information

FCC regulations ............................................................................................................................... 222

Environmental product stewardship program ................................................................................... 223

Protecting the environment .............................................................................................. 223

Ozone production ............................................................................................................ 223

Power consumption ......................................................................................................... 223

Toner consumption .......................................................................................................... 223

Paper use ........................................................................................................................ 223

ENWW ix

Plastics ............................................................................................................................ 223

HP LaserJet print supplies ............................................................................................... 223

HP print supplies returns and recycling program information .......................................... 224

Paper ............................................................................................................................... 224

Material restrictions .......................................................................................................... 224

Disposal of waste equipment by users in private households in the European Union ... . 225

Material Safety Data Sheet (MSDS) ................................................................................ 225

For more information ....................................................................................................... 225

Telecom statement ........................................................................................................................... 227

Declaration of conformity .................................................................................................................. 228

Safety statements ............................................................................................................................. 229

Laser safety ..................................................................................................................... 229

Canadian DOC regulations .............................................................................................. 229

VCCI statement (Japan) .................................................................................................. 229

Power cord statement (Japan) ......................................................................................... 229

EMI statement (Korea) ..................................................................................................... 229

EMI statement (Taiwan) ................................................................................................... 230

Laser statement for Finland ............................................................................................. 230

Appendix E Working with memory and print server cards

Overview .......................................................................................................................................... 232

Install memory .................................................................................................................................. 233

Install device memory ...................................................................................................... 233

Check DIMM installation ................................................................................................................... 237

Save resources (permanent resources) .......................................................................................... 237

Enable memory for Windows ........................................................................................................... 238

Use HP Jetdirect print server cards .................................................................................................. 239

Install an HP Jetdirect print server card ........................................................................... 239

Remove an HP Jetdirect print server card ....................................................................... 240

Glossary ........................................................................................................................................................... 241

Index ................................................................................................................................................................. 243

x ENWW

1 Device basics

This chapter contains basic information about device features:

Device comparison

●

Features comparison

●

Walkaround

●

Device software

●

ENWW 1

Device comparison

HP LaserJet M3027 HP LaserJet M3027x HP LaserJet M3035 HP LaserJet M3035xs

Prints up to 27 pages-per-

●

minute (ppm) on letter-sized media, and up to 25 ppm on A4–sized media

256 megabytes (MB) total of

●

random access memory (RAM), upgradable up to 512 MB

Internal 40 gigabyte (GB) or

●

larger hard disk

100-sheet multipurpose tray

●

(tray 1), 500-sheet input tray (tray 2), 50-sheet automatic document feeder (ADF), and 250-sheet output bin

Hi-Speed universal serial

●

bus (USB) 2.0 port and enhanced input/output (EIO) slot

HP Jetdirect embedded

●

print server for Ethernet 10/100Base-T network

One open dual inline

●

memory module (DIMM) slot

HP LaserJet M3027, plus:

Automatic two-sided

●

printing accessory

33.6 kpbs analog fax

●

Prints up to 35 ppm on

●

letter-sized media, and up to 33 ppm on A4–sized media

256 MB total RAM,

●

upgradable up to 512 MB

Internal 40 GB or larger hard

●

disk

100-sheet tray 1, 500-sheet

●

tray 2, 50-sheet ADF, and 250-sheet output bin

Hi-Speed USB 2.0 port and

●

EIO slot

HP Jetdirect embedded

●

print server for Ethernet 10/100Base-T network

One open DIMM slot

●

Automatic two-sided

●

printing accessory

HP LaserJet M3035, plus:

33.6 kpbs analog fax

●

20-sheet convenience

●

stapler

500-sheet input tray

●

(tray 3)

Features comparison

Feature Description

Performance

User interface

Printer drivers

Resolution

400 MHz processor

●

Control-panel help

●

Windows® and Macintosh printer drivers

●

Embedded Web server to gain access to support and to order supplies (administrator tool for

●

network-connected models only)

HP Easy Printer Care software (a Web-based status and troubleshooting tool)

●

HP PCL 5

●

HP PCL 6

●

HP postscript level 3 emulation

●

FastRes 1200—produces 1200-dots-per-inch (dpi) print quality for fast, high-quality printing of

●

business text and graphics

ProRes 1200—produces 1200-dpi printing for the best quality in line art and graphic images

●

2 Chapter 1 Device basics ENWW

Feature Description

Storage features

Fonts

Accessories

Connectivity

Environmental features

Supplies

Internal 40 GB or larger hard drive

●

Fonts, forms, and other macros

●

Job retention

●

93 internal fonts available for PCL

●

80 printer-matching screen fonts in TrueType format available with the software solution

●

Additional fonts can be added.

●

Optional 500-sheet input tray (tray 3) (standard on the HP LaserJet M3035xs MFP)

●

100-pin 133 MHz dual inline memory modules (DIMMs)

●

Hi-Speed USB 2.0 connection

●

HP Jetdirect full-featured embedded print server

●

HP Web Jetadmin software

●

Enhanced input/output (EIO) slot

●

Foreign interface harness (FIH) port for attaching optional third-party paper-handling devices

●

Sleep mode setting

●

ENERGY STAR® qualified

●

The supplies status page contains information about toner level, page count, and estimated pages

●

remaining.

Accessibility

The product checks for an authentic HP print cartridge at cartridge installation.

●

Internet-enabled supply-ordering capabilities (using HP Easy Printer Care software)

●

The online user guide is compatible with text screen-readers.

●

The print cartridge can be installed and removed by using one hand.

●

All doors and covers can be opened by using one hand.

●

Media can be loaded in tray 1 by using one hand.

●

ENWW Features comparison 3

Walkaround

Device parts

Before using the product, familiarize yourself with its components.

1 Automatic document feeder (ADF)

2 Scanner assembly

3 Latch to open the front door (provides access to the print cartridge)

4 Tray 1 (pull to open)

5 Tray 2

6 ADF output bin

7 Control panel

8 Top output bin

9 Right-side cover (provides access to DIMMs)

7 8 9

10 On/off switch

1 Interface ports (see Interface ports)

2 Rear output bin (pull to open)

3 Power connection

4 Chapter 1 Device basics ENWW

Interface ports

2 3 4 5

1 Fax port (HP LaserJet M3027x and HP LaserJet M3035xs only)

2 Network connection

3 Foreign interface harness (FIH) port

4 Type A Hi-Speed USB 2.0 connection for adding accessories

5 Type B Hi-Speed USB 2.0 connection for printing

6 EIO slot

ENWW Walkaround 5

Device software

The printing-system software is included with the device. See the getting started guide for installation instructions.

The printing system includes software for end users and network administrators, and printer drivers for access to the device features and communication with the computer.

NOTE For a list of printer drivers and updated HP printer software, go to www.hp.com/go/

LJM3027mfp_software or www.hp.com/go/LJM3035mfp_software.

Supported operating systems

The device supports the following operating systems:

Full software installation

Windows XP (32-bit and 64-bit)

●

Windows Server 2003 (32-bit and 64-bit)

●

Windows 2000

●

Mac OS X V10.2.8, V10.3, V10.4 and later

●

Printer driver only

Linux (Web only)

●

UNIX model scripts (Web only)

●

NOTE For Mac OS V10.4 and later, PPC and Intel Core Processor Macs are supported.

Supported printer drivers

Operating system PCL 5 PCL 6 Postscript level 3

emulation

Windows

Mac OS X V10.2.8, V10.3, V10.4 and later

Linux

For Linux, download the postscript level 3 emulation driver from www.hp.com/go/linuxprinting.

The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver.

Select the correct printer driver

Printer drivers allow you to gain access to the device features and allow the computer to communicate with the device (using a printer language). Check the installation notes and readme files on the device CD for additional software and languages.

6 Chapter 1 Device basics ENWW

The device uses the PCL 5, PCL 6, and HP postscript level 3 emulation printer description language (PDL) drivers.

Use the PCL 6 printer driver for the best overall performance.

●

Use the PCL 5 printer driver for general office printing.

●

Use the HP postscript level 3 emulation driver for printing from postscript level 3 emulation needs,

●

or for postscript flash font support.

Universal printer drivers

The HP Universal Print Driver Series for Windows includes separate HP postscript level 3 emulation and HP PCL 5 versions of a single driver that provides access to almost any HP device while providing system administrator with tools to manage devices more effectively. The Universal Print Driver is included on the device CD, under the Optional Software section. For more information, go to

www.hp.com/go/universalprintdriver.

Driver Autoconfiguration

The HP LaserJet PCL 5, PCL 6, and PS level 3 emulation drivers for Windows 2000 and Windows XP feature automatic discovery and driver configuration for device accessories at the time of installation. Some accessories that the Driver Autoconfiguration supports are the duplexing unit, optional paper trays, and dual inline memory modules (DIMMs).

Update Now

If you have modified the device configuration since installation, the driver can be automatically updated with the new configuration. In the Properties dialog box (see Settings tab, click the Update Now button to update the driver.

Open the printer drivers), on the Device

HP Driver Preconfiguration

HP Driver Preconfiguration is a software architecture and set of tools that you can use to customize and distribute HP software in managed corporate printing environments. Using HP Driver Preconfiguration, information technology (IT) administrators can preconfigure the printing and default settings for HP printer drivers before installing the drivers in the network environment. For more information, see the HP Driver Preconfiguration Support Guide, which is available at

www.hp.com/go/hpdpc_sw.

Priority for print settings

Changes to print settings are prioritized depending on where the changes are made:

NOTE The names of commands and dialog boxes might vary depending on your software

program.

Page Setup dialog box: Click Page Setup or a similar command on the File menu of the program

●

you are working in to open this dialog box. Settings changed here override settings changed anywhere else.

Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the program

●

you are working in to open this dialog box. Settings changed in the Print dialog box have a lower priority and do not override changes made in the Page Setup dialog box.

ENWW Device software 7

Printer Properties dialog box (printer driver): Click Properties in the Print dialog box to open

●

the printer driver. Settings changed in the Printer Properties dialog box do not override settings anywhere else in the printing software.

Default printer driver settings: The default printer driver settings determine the settings used in

●

all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog boxes.

Printer control panel settings: Settings changed at the printer control panel have a lower priority

●

than changes made anywhere else.

8 Chapter 1 Device basics ENWW

Open the printer drivers

Operating System To change the settings for all

print jobs until the software program is closed

Windows 2000, XP, and Server 2003

Mac OS X V10.2.8, V10.3, V10.4 and later

1. On the File menu in the

software program, click

Print.

2. Select the driver, and then

click Properties or Preferences.

The steps can vary; this procedure is most common.

1. On the File menu, click

Print.

2. Change the settings that

you want on the various pop-up menus.

To change the default settings for all print jobs

1. Click Start, click Settings,

and then click Printers or Printers and Faxes.

2. Right-click the driver icon,

and then select Printing Preferences.

1. On the File menu, click

Print.

2. Change the settings that

you want on the various pop-up menus.

3. On the Presets pop-up

menu, click Save as and type a name for the preset.

These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option every time you open a program and print.

To change the device configuration settings

1. Click Start, click Settings,

and then click Printers or Printers and Faxes.

2. Right-click the driver icon,

and then select

Properties.

3. Click the Device Settings

tab.

1. In the Finder, on the Go

menu, click Applications.

2. Open Utilities, and then

open Print Center (OS X V10.2.8) or Printer Setup

Utility.

3. Click on the print queue.

4. On the Printers menu,

click Show Info.

5. Click the Installable

Options menu.

NOTE Configuration

settings might not be available in Classic mode.

Software for Macintosh computers

The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility for use with Macintosh computers.

For network connections, use the embedded Web server (EWS) to configure the device. See

Web server.

The printing system software includes the following components:

PostScript Printer Description (PPD) files

●

The PPDs, in combination with the Apple PostScript printer drivers, provide access to device features. Use the Apple PostScript printer driver that comes with the computer.

HP Printer Utility

●

Use the HP Printer Utility to set up device features that are not available in the printer driver:

Name the device.

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Assign the device to a zone on the network.

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ENWW Device software 9

Embedded

Assign an internet protocol (IP) address to the device.

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Download files and fonts.

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Configure the device for IP or AppleTalk printing.

●

You can use the HP Printer Utility when your device uses a universal serial bus (USB) cable or is connected to a TCP/IP-based network. For more information, see

Macintosh.

Use the HP Printer Utility for

Remove software from Macintosh operating systems

To remove the software from a Macintosh computer, drag the PPD files to the trash can.

Utilities

The device is equipped with several utilities that make it easy to monitor and manage the device on a network.

HP Web Jetadmin

HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within your intranet, and it should be be installed only on the network administrator’s computer.

To download a current version of HP Web Jetadmin and for the latest list of supported host systems,

www.hp.com/go/webjetadmin.

visit

When installed on a host server, any client can gain access to HP Web Jetadmin by using a supported Web browser (such as Microsoft® Internet Explorer 4.x or Netscape Navigator 4.x or later) by navigating to the HP Web Jetadmin host.

Embedded Web server

The device is equipped with an embedded Web server, which provides access to information about device and network activities. This information appears in a Web browser, such as Microsoft Internet Explorer or Netscape Navigator.

The embedded Web server resides on the device. It is not loaded on a network server.

The embedded Web server provides an interface to the device that anyone who has a networkconnected computer and a standard Web browser can use. No special software is installed or configured, but you must have a supported Web browser on your computer. To gain access to the embedded Web server, type the IP address for the device in the address line of the browser. (To find the IP address, print a configuration page. For more information about printing a configuration page,

Use information pages.)

see

For a complete explanation of the features and functionality of the embedded Web server, see

embedded Web server.

Use the

HP Easy Printer Care software

The HP Easy Printer Care software is a program that you can use for the following tasks:

Discovering printers on the network and checking the status of each device

●

Setting and viewing device and supplies alerts for multiple printers at the same time

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10 Chapter 1 Device basics ENWW

Shopping online for supplies

●

Using HP online troubleshooting and maintenance tools

●

You can use the HP Easy Printer Care software when the device is directly connected to your computer or when it is connected to a network. To download the HP Easy Printer Care software, go to

www.hp.com/go/easyprintercare.

Supported operating systems

For information about supported operating systems, go to

www.hp.com/go/easyprintercare.

Supported browsers

To use the HP Easy Printer Care software, you must have one of the following browsers:

Microsoft Internet Explorer 5.5 or later

●

Netscape Navigator 7.0 or later

●

Opera Software ASA Opera 6.05 or later

●

All pages can be printed from the browser.

Other components and utilities

Windows Macintosh OS

Software installer — automates the printing system

●

installation

Online Web registration

●

PostScript Printer Description files (PPDs) — use with the

●

Apple PostScript drivers that come with the Mac OS

The HP Printer Utility — change device settings, view

●

status, and set up printer-event notification from a Mac. This utility is supported for Mac OS X V10.2.8, V10.3, V10.4 and later.

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12 Chapter 1 Device basics ENWW

2 Control panel

Use the control panel

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Use the Administration menu

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ENWW 13

Use the control panel

The control panel has a VGA touchscreen that provides access to all device functions. Use the buttons and numeric keypad to control jobs and the device status. The LEDs indicate overall device status.

Control-panel layout

The control panel includes a touchscreen graphical display, job-control buttons, a numeric keypad, and three light-emitting diode (LED) status lights.

1 Attention light The Attention light indicates that the device has a condition that requires

intervention. Examples include an empty paper tray or an error message on the touchscreen.

2 Data light The Data light indicates that the device is receiving data.

3 Ready light The Ready light indicates that the device is ready to begin processing any

job.

4 Brightness-adjustment dial Turn the dial to control the brightness of the touchscreen.

5 Touchscreen graphical display Use the touchscreen to open and set up all device functions.

6 Numeric keypad Allows you to type numeric values for number of copies required and other

7 Sleep button If the device is inactive for a long period of time, it automatically enters a

8 Reset button Resets the job settings to factory or user-defined default values.

9 Stop button Stops the active job. While stopped, the control panel shows the options for

10 Start button Begins a copy job, starts digital sending, or continues a job that has been

numeric values.

sleep mode. To place the device into sleep mode or to reactivate the device, press the Sleep button.

the stopped job (for example, if you press the Stop button while the device is processing a print job, the control panel message prompts you to cancel or resume the print job).

interrupted.

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Home screen

The home screen provides access to the device features, and it indicates the current status of the device.

NOTE Depending on how the system administrator has configured the device, the features that

appear on the home screen can vary.

1 Features Depending on how the system administrator has configured the device, the features that appear

in this area can include any of the following items:

Copy

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Fax

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E-mail

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Secondary E-mail

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Network Folder

●

Job Storage

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Workflow

●

Supplies Status

●

Administration

●

2 Device status line The status line provides information about the overall device status. Various buttons appear in

this area, depending on the current status. For a description of each button that can appear in the status line, see

3 Copy count The copy count box indicates the number of copies that the device is set to make.

4 Help button Touch the Help button to open the embedded help system.

5 Scroll bar Touch the up or down arrows on the scroll bar to see the complete list of available features.

6 Sign Out Touch Sign Out to sign out of the device if you have signed in for access to restricted features.

After you sign out, the device restores all options to the default settings.

7 Network Address Touch Network Address to find information about the network connection.

Buttons on the touchscreen.

8 Date and time The current date and time appear here. The system administrator can select the format that

the device uses to show the date and time, for example 12-hour format or 24-hour format.

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Buttons on the touchscreen

The status line on the touchscreen provides information about the status of the device. Various buttons can appear in this area. The following table describes each button.

Home button. Touch the home button to go to the Home screen from any other screen.

Start button. Touch the Start button to begin the action for the feature that you are using.

NOTE The name of this button changes for each feature. For example, in the Copy feature, the

button is named Start Copy.

Stop button. If the device is processing a print or fax job, the Stop button appears instead of the Start button. Touch the Stop button to halt the current job. The device prompts you to cancel the job or to resume it.

Error button. The error button appears whenever the device has an error that requires attention before it can continue. Touch the error button to see a message that describes the error. The message also has instructions for solving the problem.

Warning button. The warning button appears when the device has a problem but can continue functioning. Touch the warning button to see a message that describes the problem. The message also has instructions for solving the problem.

Help button. Touch the help button to open the built-in online Help system. For more information, see

Control-panel help system.

Control-panel help system

The device has a built-in Help system that explains how to use each screen. To open the Help system, touch the Help button (

For some screens, the Help opens to a global menu where you can search for specific topics. You can browse through the menu structure by touching the buttons in the menu.

For screens that contain settings for individual jobs, the Help opens to a topic that explains the options for that screen.

If the device alerts you of an error or warning, touch the error ( message that describes the problem. The message also contains instructions to help solve the problem.

) in the upper-right corner of the screen.

) or warning ( ) button to open a

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Use the Administration menu

Use the Administration menu to set up default device behavior and other global settings, such as the language and the format for date and time.

Navigate the Administration menu

From the Home screen, touch Administration to open the menu structure. You might need to scroll to the bottom of the Home screen to see this feature.

The Administration menu has several sub-menus, which are listed on the left side of the screen. Touch the name of a menu to expand the structure. A plus sign (+) next to a menu name means that it contains sub-menus. Continue opening the structure until you reach the option that you want to configure. To return to the previous level, touch Back.

To exit the Administration menu, touch the Home button (

The device has built-in Help that explains each of the features that are available through the menus. Help is available for many menus on the right-hand side of the touchscreen. Or, to open the global Help

system, touch the Help button (

The tables in the sections that follow indicate the overall structure of each menu.

) in the upper-right corner of the screen.

) in the upper-left corner of the screen.

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Information menu

Use this menu to print information pages and reports that are stored internally on the device.

Table 2-1 Information menu

Menu item Sub-menu item Sub-menu item Values Description

Configuration/Status Pages

Fax Reports

(Appears only on models equipped with a fax feature.)

Administration Menu Map

Configuration Page Print (button) A set of configuration pages that show the

Supplies Status Page

Usage Page Print (button) Shows information about the number of

File Directory Print (button) A directory page that contains information for

Fax Activity Log Print (button) Contains a list of the faxes that have been

Fax Call Report Fax Call Report Print (button) A detailed report of the last fax operation,

Thumbnail on Report Yes

When to Print Report Never auto print

Print (button) Shows the basic structure and settings of the

Administration menu and current administration settings.

current device settings.

Print (button) Shows the status of supplies such as print

cartridges.

pages that have been printed on each paper type and size.

any mass-storage devices, such as flash drives, memory cards, or hard disks, that are installed in this device.

sent from or received by this device.

either sent or received.

Choose whether or not to include a thumbnail of the first page of the fax on the report.

No (default)

Print after any fax job

Print after fax send jobs

Print after any fax error

Print after send errors only

Print after receive errors only

Billing Codes Report

Blocked Fax List Print A list of phone numbers that are blocked from

Speed Dial List Print Shows the speed dials that have been set up

Sample Pages/Fonts PCL Font List Print A list of printer control language (PCL) fonts

PS Font List Print A list of PostScript (PS) fonts that are

Print A list of billing codes that have been used for

outgoing faxes. This report shows how many sent faxes were billed to each code.

sending faxes to this device.

for this device.

that are currently available on the device.

currently available on the device.

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+ 238 hidden pages