translation without prior written
permission is prohibited, except as
allowed under the copyright laws.
The information contained herein is
subject to change without notice.
The only warranties for HP products
and services are set forth in the
express warranty statements
accompanying such products and
services. Nothing herein should be
construed as constituting an
additional warranty. HP shall not be
liable for technical or editorial errors
or omissions contained herein.
Copyright (C) 1991-2, RSA Data
Security, Inc. Created 1991. All rights
reserved.
License to copy and use this software
is granted provided that it is identified
as the "RSA Data Security, Inc. MD4
Message-Digest Algorithm" in all
material mentioning or referencing
this software or this function.
License is also granted to make and
use derivative works provided that
such works are identified as "derived
from the RSA Data Security, Inc. MD4
Message-Digest Algorithm" in all
material mentioning or referencing the
derived work.
RSA Data Security, Inc. makes no
representations concerning either the
merchantability of this software or the
suitability of this software for any
particular purpose. It is provided "as
is" without express or implied
warranty of any kind.
These notices must be retained in any
copies of any part of this
documentation and/or software.
Trademarks
Intel®, Pentium® is a registered
trademark of Intel Corporation or its
subsidiaries in the United States and
other countries.
®
Microsoft
XP are U.S. registered trademarks of
Microsoft Corporation.
memory card is supported by the
product. SD Logo is a trademark of its
proprietor.
, Windows®, and Windows
Secure Digital
Copy limitations
It is not lawful in many places to make
copies of the following items. When in
doubt, check with a legal
representative first.
Governmental paper or
•
documents:
Passports
•
Immigration papers
•
Selective service papers
•
Identification badges, cards,
•
or insignias
Governmental stamps:
•
Postage stamps
•
Food stamps
•
Checks or drafts drawn on
•
governmental agencies
Paper currency, traveler's
•
checks, or money orders
Certificates of deposit
•
Copyrighted works
•
Safety information
Always follow basic safety
precautions when using this product
to reduce risk of injury from fire or
electric shock.
1. Read and understand all
instructions in the documentation that
comes with the HP All-in-One.
2. Use only a grounded electrical
outlet when connecting this product to
a power source. If you do not know
whether the outlet is grounded, check
with a qualified electrician.
3. Observe all warnings and
instructions marked on the product.
4. Unplug this product from wall
outlets before cleaning.
5. Do not install or use this product
near water, or when you are wet.
6. Install the product securely on a
stable surface.
7. Install the product in a protected
location where no one can step on or
®
trip over the line cord, and the line
cord cannot be damaged.
8. If the product does not operate
normally, see
troubleshoot.
9. There are no user-serviceable parts
inside. Refer servicing to qualified
service personnel.
Maintain and
Product restricted material
This HP product contains the
following material that might require
special handling at end-of-life:
Mercury in the fluorescent lamp in the
scanner (< 1.5 mg)
For recycling information, contact
http://www.hp.com/go/recycle, local
authorities, or the Electronics
Industries Alliance at
www.eiae.org.
For more information, see
http://
Recycling.
Contents
1Get started
Find other resources for the product .......................................................................................10
This guide provides details about how to use the device and to resolve problems.
•
Find other resources for the product
Accessibility
•
Understand the HP All-in-One parts
•
Find other resources for the product
You can obtain product information and further troubleshooting resources that are not
included in this guide from the following resources:
ResourceDescriptionLocation
Setup poster
Getting started guide
Readme file and release notes
Embedded Web server
(network connection)
Toolbox (Microsoft
Windows®)
HP Printer Utility (Mac OS)Contains tools to configure
®
Provides illustrated setup
information.
Provides instructions for
setting up the device and
information about the
warranty and safety issues.
Provide late-breaking
information and
troubleshooting tips.
Allows you to view status
information, change settings,
and manage the device from
any computer on the network.
For more information, see
Embedded Web server.
Provides information about
printhead health and access
to maintenance services.
For more information, see
Toolbox (Windows).
print settings, calibrate the
device, clean the printheads,
print the configuration page,
order supplies online, and
find support information from
the Web site. You can also
configure settings for
wireless printing.
For more information, see
Printer Utility (Mac OS).
A printed version of the
document is provided with
the device.
A printed version of the
document is provided with
the device.
Included on the Starter CD.
Available through any
standard Web browser.
The Toolbox is typically
installed with the device
software as an available
installation option.
The HP Printer Utility is
typically installed with the
device software.
HP
10Get started
(continued)
ResourceDescriptionLocation
HP Instant SupportHelps you quickly identify,
Control panelProvides status, error, and
Logs and reportsProvides information about
Self-test diagnostic page
Network configuration pageProvides network
Print quality diagnostic pageDiagnoses issues that affect
HP Web sitesProvide the latest printer
HP telephone supportLists information to contact
HP photo and imaging
software help
diagnose, and resolve
printing problems.
For more information, see
Instant Support.
warning information about
operations.
events that have occurred.
Device information:
•
Product name
•
Model number
•
Serial number
•
Firmware version
•
number
Accessories installed (for
•
example, the duplexer)
Number of pages printed
•
from the trays and
accessories
Ink levels
•
Printhead health status
•
configuration information.
print quality and helps you
decide whether to run any
maintenance tools to improve
the print quality of your
printouts.
software, and product and
support information.
HP. During the warranty
period, this support is often
free of charge.
Provides information about
using the software.
Available through any
standard Web browser or
through the Toolbox
(Windows).
HP
For more information, see
Control panel.
For more information, see
Monitor the device.
For more information, see
Understand the self-test
diagnostic page.
For more information, see
Understand the network
configuration page.
For more information, see To
print the print quality
diagnostic page.
www.hp.com/support
www.hp.com
For more information, see
Obtain HP telephone support.
For more information, see
Use the HP photo and
imaging software.
Accessibility
The device provides a number of features that make it accessible for people with
disabilities.
Accessibility
11
Chapter 1
Visual
The device software is accessible for users with visual impairments or low vision
through the use of your operating system's accessibility options and features. It also
supports most assistive technology such as screen readers, Braille readers, and voiceto-text applications. For users who are color blind, colored buttons and tabs used in
the software and on the control panel have simple text or icon labels that convey the
appropriate action.
Mobility
For users with mobility impairments, the device software functions can be executed
through keyboard commands. The software also supports Windows accessibility
options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The device
doors, buttons, paper trays, and paper guides can be operated by users with limited
strength and reach.
Support
For more details about the accessibility of this product and HP's commitment to
product accessibility, visit HP's Web site at
For accessibility information for the Mac OS, visit the Apple Web site at
www.apple.com/accessibility.
www.hp.com/accessibility.
Understand the HP All-in-One parts
•Front view
Printing supplies area
•
Memory card slots
•
Back view
•
Control panel
•
Connection information
•
12Get started
Front view
1Automatic document feeder (ADF)
2Scanner glass
3Control panel (differs based on the HP All-in-One model that you have)
4Display (differs based on the model that you have)
5Output tray
6Output tray extension
7Length/width guides
8Tray 1
9Tray 2 (available with some models)
10Front universal serial bus (USB) port (PictBridge-enabled)
Front universal serial bus (USB) port (PictBridge-enabled)
14Get started
Back view
1Power input
2Ethernet network port
3Rear universal serial bus (USB) port
4Fax ports (1-LINE and 2-EXT) (available on some models)
5Rear access panel (for models with no duplexer)
6Automatic two-sided printing accessory (duplexer) (available on some models)
Control panel
The layout and functions available on the control panel depend on which model that
you have.
The following sections describe control panel buttons, lights, and displays. Your model
might not have all of the features described.
Understand the HP All-in-One parts15
Chapter 1
Control panel buttons and lights
The following diagram and related table provide a quick reference to the control panel
features.
LabelName and Description
1
2
3
4Digital Filing: Scans and saves a document to a folder and shares documents with other
5
6
7
8Display: View menus and messages.
9
10
11
12Attention light: When blinking, the attention light indicates an error has occurred that requires
13
14
15
16
One-touch speed-dial buttons: Access the first five speed-dial numbers.
Speed Dial: Selects a speed-dial number.
Scan Menu: Presents the Scan To menu for selecting a scan destination.
people on your network.
Fax Menu: Presents the Fax menu for selecting options.
The button name and functionality depends on the country/region in which the device is sold.
Resolution: Adjusts the resolution for the fax you are sending.
Junk Fax Blocker: Presents the Junk Fax Blocker Set Up menu for managing unwanted fax
calls. You are required to subscribe to a caller ID service to use this feature.
Keypad: Enters fax numbers, values, or text.
Left arrow: Decreases values on the display.
OK: Selects a menu or a setting on the display.
Right arrow: Increases values on the display.
your attention.
Reduce/Enlarge: Changes the size of a copy for printing.
Copy Menu: Presents the Copy menu for selecting options.
Number of Copies: Select the number of copies to be printed.
Photo Menu: Presents the Photo menu for selecting options.
16Get started
(continued)
LabelName and Description
17The button name and functionality depends on the model and the country/region in which the
18Power: Turns the device on or off. The Power button is lit when the device is on. The light
19
20
21PRINT PHOTOS: Selects the photo function. Use this button to print photos from a memory
22
23
24
25Collate: Organizes the copies in order so they are ready to use when the copying job finishes.
26
27Help: Displays the Help menu. You can choose from a list of help topics. When you make a
28
29
30Setup: Presents the Setup Menu for generating reports, changing fax and other maintenance
31Auto Answer: When this button is lit, the device automatically answers incoming phone
32
33
34Redial/Pause: Redials the most recently dialed number, or inserts a 3-second pause in a fax
35START SCAN: Starts a scan job and sends it to the destination you selected using the Scan
device is sold.
Proof Sheet: Prints a proof sheet when a memory card is inserted in a memory card slot. A
proof sheet shows thumbnail views of all the photos on the memory card. You can select
photos on the proof sheet, and then print those photos by scanning the proof sheet.
Rotate: Rotate the current image on the display. The rotated image can be printed.
blinks while performing a job.
When the device is turned off, a minimal amount of power is still supplied. To completely
disconnect the power supply, turn the device off, and then unplug the power cord.
Zoom Out: Reduces the size of the image on the display.
Zoom In: Increases the size of the image on the display.
card or storage device, or to save photos to your computer.
Quality: Selects Best, Normal, or Fast quality for copying.
START COPY Color: Starts a color copy job.
START COPY Black: Starts a black-and-white copy job.
Cancel: Stops a job, exits a menu, or exits settings.
selection, the detailed help information is displayed on the monitor of a connected computer.
Back: Moves you one level up in the menu.
2-sided: Performs a two-sided copy or fax job.
settings, and accessing the Help menu. The topic that you select from the Help menu opens
a help window on your computer screen.
calls. When off, the device does not answer any incoming fax calls.
START FAX Color: Starts a color fax.
START FAX Black: Starts a black-and-white fax.
number.
To button.
Understand the HP All-in-One parts17
Chapter 1
Color display
NOTE: This type of display is available on some models.
The following icons appear at the bottom of the color display to provide important
information. Some of the icons appear only if your device has network capability. For
more information about networking, see
IconPurpose
Shows the amount of ink in the ink cartridge. The color of the icon
corresponds to the color of the ink cartridge, and the fill level of the icon
corresponds to the fill level of the ink cartridge.
Shows that an unknown ink cartridge is inserted. This icon might appear if an
ink cartridge contains non-HP ink.
Configure network options.
18Get started
Shows that a wired network connection exists.
Shows that the device has wireless networking capability, but no wireless
network connection exists. This icon is gray when a wireless network signal is
not available, and blue when a signal exists. This is for infrastructure mode.
(This feature is supported on some models.) For more information, see
the device for wireless communication (some models only).
Shows that a wireless network connection exists. The signal strength is
indicated by the number of curved lines. This is for infrastructure mode. (This
feature is supported on some models.) For more information, see
device for wireless communication (some models only).
Shows that an ad hoc, or computer-to-computer, wireless network connection
exists. (This feature is supported on some models.) For more information, see
Set up the device for wireless communication (some models only).
Shows that a Bluetooth adapter is installed, and a connection exists. A
separate Bluetooth adapter is required. For more information, see
For more information on setting up Bluetooth, see
wireless network security.
Guidelines for ensuring
Set up
Set up the
Accessories.
Two-line display
NOTE: This type of display is available on some models.
The two-line display shows status and error messages, menu options, and advisory
messages. If you insert a memory card or connect a camera, the display goes into
photo state and shows the top of the Photo menu.
Connection information
DescriptionRecommended
USB connection
Ethernet (wired)
connection
Printer sharing
802.11 wirelessUp to five computers
HP bt300, Printer and
PC Adapter with
number of connected
computers for best
performance
One computer
connected with a USB
cable to the rear USB
2.0 high-speed port on
the device.
Up to five computers
connected to the device
using a hub or router.
Up to five computers.
The host computer must
be turned on at all
times, or the other
computers cannot print
to the device.
connected to the device
using a hub or router.
One Bluetooth device or
computer.
Supported software
features
All features are
supported, except
Webscan. For
information, see
Webscan via embedded
Web server.
All features are
supported, including
Webscan.
All features resident on
the host computer are
supported. Only print is
supported from the
other computers.
All features are
supported, including
Webscan.
Printing from a
Bluetooth device such
Use
Setup instructions
Follow the getting
started guide for
detailed instructions.
Follow the instructions
in the getting started
guide, and then see
share the device on a
locally shared network
in this guide for further
instructions.
Follow the instructions
in To share the device
on a locally shared
network.
Follow the instructions
in Set up the device for
wireless communication
(some models only).
Follow the instructions
in
Set up the device for
To
Understand the HP All-in-One parts19
Chapter 1
DescriptionRecommended
number of connected
computers for best
performance
Bluetooth® Wireless
Technology
Supported software
features
as a PDA, camera
phone, or Bluetoothenabled computer.
Setup instructions
Bluetooth
communication.
20Get started
2
Install the accessories
This section contains the following topics:
•
Install the duplexer
Install Tray 2
•
Turn on accessories in the print driver
•
Install the duplexer
NOTE: This feature is available with some models of the device.
You can print on both sides of a sheet of paper automatically when the optional
automatic two-sided printing accessory (duplexer) is installed. For information on using
the duplexer, see
To install the duplexer
1. Push the buttons on the rear access panel and remove the panel from the device.
2. Slide the duplexer into the device until the unit locks into place. Do not press the
buttons on either side of the duplexer when installing the unit; use them only for
removing the unit from the device.
Print on both sides (duplexing).
Install Tray 2
NOTE: This feature is available with some models of the device.
Install the accessories
21
Chapter 2
Tray 2 can hold up to 350 sheets of plain paper. For ordering information, see
Accessories.
To install Tray 2
1. Unpack the tray, remove the packing tapes and materials, and move the tray to the
prepared location. The surface must be sturdy and level.
2. Turn off the device, and disconnect the power cord.
3. Set the device on top of the tray.
CAUTION: Be careful to keep your fingers and hands clear of the bottom of
the device.
4. Connect the power cord and turn on the device.
5. Enable Tray 2 in the print driver. For more information, see
the print driver.
Turn on accessories in the print driver
•To turn on accessories on Windows computers
To turn on accessories on Macintosh computers
•
22Install the accessories
Turn on accessories in
To turn on accessories on Windows computers
After you install the device software on Windows computers, Tray 2 must be turned on
in the print driver in order for it to work with the device. (The duplexer does not need to
be turned on.)
1. Click Start, point to Settings, and then click Printers or Printers and Faxes.
- Or Click Start, click Control Panel, and then double-click Printers.
2. Right-click the printer icon, and then click Properties, Document Defaults, or
Printing Preferences.
3. Select one of these tabs: Configure, Device Settings, or Device Options. (The
name of the tab depends on the print driver and the operating system.) On the
selected tab, click the accessory that you want to turn on, click Installed from the
drop-down menu, and then click OK.
To turn on accessories on Macintosh computers
The Mac OS automatically turns on all accessories in the print driver when you install
the device software. If you add a new accessory later, follow these steps:
1. Click the Printer Setup Utility icon in the Dock.
2. On the Printer List window, click once on the device you want to set up to select it.
3. From the Printers menu, select Show info.
4. Click the Names and Location drop-down menu and select Installable Options.
5. Check the accessory that you want to turn on.
6. Click Apply Changes.
Turn on accessories in the print driver
23
3Use the all-in-one
This section contains the following topics:
•
Use control panel menus
Control-panel message types
•
Change device settings
•
Use the HP Solution Center (Windows)
•
Use the HP photo and imaging software
•
Text and symbols
•
Load the originals
•
Select print media
•
Load media
•
Configure trays
•
Print on special and custom-sized media
•
Print borderless
•
Set up speed-dial entries (some models only)
•
Use control panel menus
The following sections provide a quick reference to top-level menus that appear on the
control-panel display. To display a menu, press the menu button for the function you
want to use.
NOTE: The type of display on the control panel—color display or two-line display
—depends on the model you have.
•Scan menu: Presents a list of destinations; for example, HP photo and imaging
software. On some models, you can scan and reprint a photo or scan to a memory
card.
•Fax menu: Allows you to enter a fax or speed-dial number, or display the Fax
menu. Menu options include:
•Modifying resolution
•Lightening/darkening
•Sending delayed faxes
•Setting up new defaults
•Copy menu: Menu options include:
•Selecting copy quantities
•Reducing/enlarging
•Selecting media type and size
•Photo menu: Menu options include:
•Selecting print options
•Using special features
•Editing
24Use the all-in-one
•Transferring to a computer
•Selecting a proof sheet
Control-panel message types
This section contains the following topics:
•
Status messages
Warning messages
•
Error messages
•
Critical error messages
•
Status messages
Status messages reflect the current state of the device. They inform you of normal
operation and require no action to clear them. They change as the state of the device
changes. Whenever the device is ready, not busy, and has no pending warning
messages, the status message READY appears if the device is turned on.
Warning messages
Warning messages inform you of events that require your attention, but they do not
prevent the device from operating. An example of a warning message is CYAN INK
LOW. These messages appear until you resolve the condition.
Error messages
Error messages communicate that some action must be performed, such as adding
media or clearing a media jam. These messages are usually accompanied by a
blinking red Attention light. Take the appropriate action to continue printing.
If the error message shows an error code, press the Power button to turn off the
device, and then turn it on again. In most situations, this action solves the problem. If
the message persists, your device might need service. Write down the error code, and
then go to HP Instant Support to learn more about possible causes for the message.
For more information, see
HP Instant Support.
Critical error messages
Critical error messages inform you of a device failure. Some of these messages can
be cleared by pressing the Power button to turn off the device, and then turning it on
again. If a critical error persists, service is required. For more information, see
and warranty.
Change device settings
You can change the device settings from these places:
•From the control panel.
•From the HP Solution Center (Windows) or HP Device Manager (Mac OS). For
more information, see
•From the embedded Web server. For more information, see
Use the HP photo and imaging software.
Embedded Web server.
Control-panel message types
Support
25
Chapter 3
NOTE: When you are configuring settings in HP Solution Center or in HP Device
Manager, you cannot see the settings that have been configured from the control
panel (such as the scan settings).
To change settings from the control panel
1. At the control panel, press the menu button for the function you are using (for
example, Copy Menu).
2. To reach the option that you want to change, use one of the following methods:
•Press a control-panel button, and then use the left or right arrow keys to adjust
the value.
•Select the option from the menu on the control-panel display.
3. Select the value that you want, and then press OK.
To change settings from the HP photo and imaging software (Mac OS)
1. Click the HP Device Manager icon in the Dock.
2. Select the device in the Devices drop-down menu.
3. On the Information and Settings menu, click an item that you want to change.
To change settings from the embedded Web server
1. Open the embedded Web server.
2. Select the page with the setting you want to change.
3. Change the setting and then click Apply.
Use the HP Solution Center (Windows)
On a Windows computer, the HP Solution Center is the entry point for the
HP Photosmart Software. Use the HP Solution Center to change print settings, start
the Fax Setup Wizard, order supplies, and access the onscreen Help.
The features available in the HP Solution Center vary depending on the devices you
have installed. The HP Solution Center is customized to show icons that are
associated with the selected device. If the selected device is not equipped with a
particular feature, then the icon for that feature does not appear in the HP Solution
Center.
If the HP Solution Center on your computer does not contain any icons, an error might
have occurred during the software installation. To correct this, use the Control Panel in
Windows to completely uninstall the HP Photosmart Software, and then reinstall the
software. For more information, see the onscreen Help that came with the device.
For information about opening the HP Solution Center, see
imaging software.
Use the HP photo and imaging software
You can use the HP photo and imaging software to access many features that are not
available from the control panel.
26Use the all-in-one
Use the HP photo and
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