HP C6Z52UTABA User Manual

HP EliteBook 2570p Notebook PC

Maintenance and Service Guide

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are U.S. registered trademarks of Intel Corporation. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Second Edition: October 2012

First Edition: June 2012

Document Part Number: 677272-002

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................... 1

2 External component identification ..................................................................................... 9

Display ................................................................................................................................... 9

Buttons and fingerprint reader (select models only) ..................................................................... 10

Keys ..................................................................................................................................... 12

Lights .................................................................................................................................... 13

TouchPad .............................................................................................................................. 14

Front ..................................................................................................................................... 15

Left side ................................................................................................................................ 16

Rear ..................................................................................................................................... 17

Right side .............................................................................................................................. 18

Bottom .................................................................................................................................. 19

3 Illustrated parts catalog .................................................................................................. 21

Service tag ............................................................................................................................ 22

Computer major components ................................................................................................... 23

Display assembly subcomponents ............................................................................................. 29

Cable Kit .............................................................................................................................. 31

Mass storage device ............................................................................................................... 32

Plastics Kit ............................................................................................................................. 33

Miscellaneous parts ................................................................................................................ 34

Sequential part number listing .................................................................................................. 35

4 Removal and replacement procedures ............................................................................ 43

Preliminary replacement requirements ....................................................................................... 43

Tools required ......................................................................................................... 43

Service considerations ............................................................................................. 43

Plastic parts ............................................................................................. 43

Cables and connectors ............................................................................. 43

Drive handling ......................................................................................... 44

Grounding guidelines .............................................................................................. 44

Electrostatic discharge damage .................................................................. 44

Packaging and transporting guidelines ........................................ 46

Component replacement procedures ........................................................................................ 48

Service tag ............................................................................................................. 48

Computer feet ......................................................................................................... 49

Battery ................................................................................................................... 50

SIM ....................................................................................................................... 51

Service cover .......................................................................................................... 52

Memory module ...................................................................................................... 53

Bluetooth module .................................................................................................... 54

Speaker assembly ................................................................................................... 56

Optical drive .......................................................................................................... 57

Hard drive ............................................................................................................. 58

Fan ....................................................................................................................... 60

WWAN module ..................................................................................................... 61

WLAN module ........................................................................................................ 65

Modem module ....................................................................................................... 68

Keyboard ............................................................................................................... 69

RTC battery ............................................................................................................ 72

Base enclosure ........................................................................................................ 74

System board ......................................................................................................... 79

Heat sink ................................................................................................................ 81

Processor ............................................................................................................... 84

Fingerprint reader board .......................................................................................... 86

Top cover ............................................................................................................... 87

Function button board .............................................................................................. 89

Power button board ................................................................................................. 91

Smart Card reader assembly .................................................................................... 92

Display assembly subcomponents .............................................................................. 95

5 Computer Setup (BIOS) and Advanced System Diagnostics ............................................ 105

Windows 8 ......................................................................................................................... 105

Using Computer Setup ........................................................................................... 105

Starting Computer Setup ......................................................................... 105

Navigating and selecting in Computer Setup ............................................. 106

Restoring factory settings in Computer Setup .............................................. 107

Updating the BIOS ................................................................................. 107

Determining the BIOS version ................................................... 107

Downloading a BIOS update .................................................... 108

Using Advanced System Diagnostics ....................................................................... 109

Windows 7 ......................................................................................................................... 110

Starting Computer Setup ........................................................................................ 110

Using Computer Setup ........................................................................................... 110

Navigating and selecting in Computer Setup ............................................. 110

Restoring factory settings in Computer Setup .............................................. 111

Updating the BIOS ................................................................................................ 112

Determining the BIOS version .................................................................. 112

Downloading a BIOS update ................................................................... 112

Using Advanced System Diagnostics ....................................................................... 113

SuSE Linux (SLED) ................................................................................................................. 114

Starting Computer Setup ........................................................................................ 114

Using Computer Setup ........................................................................................... 114

Navigating and selecting in Computer Setup ............................................. 114

Restoring factory settings in Computer Setup .............................................. 115

Updating the BIOS ................................................................................................ 115

Determining the BIOS version .................................................................. 116

Downloading a BIOS update ................................................................... 116

Using Advanced System Diagnostics ....................................................................... 117

6 Specifications ............................................................................................................... 118

Computer specifications ........................................................................................................ 118

12.5-inch SGA display specifications ..................................................................................... 119

Hard drive specifications ...................................................................................................... 120

7 Backup and recovery .................................................................................................... 121

Windows 8 ......................................................................................................................... 121

Backing up your information ................................................................................... 121

Performing a system recovery ................................................................................. 122

Using the Windows recovery tools ........................................................... 122

Using f11 recovery tools ......................................................................... 123

Using Windows 8 operating system media (purchased separately) ............... 124

Using Windows Refresh for quick and easy recovery .................................. 124

Remove everything and reinstall Windows ................................................ 125

Using HP Software Setup ........................................................................ 126

Windows 7 ......................................................................................................................... 126

Creating recovery media with HP Recovery Disc Creator ............................................ 127

Creating recovery media ......................................................................... 127

Backing up your information ................................................................................... 127

Performing a system recovery ................................................................................. 128

Using the Windows recovery tools ........................................................... 128

Using f11 recovery tools ......................................................................... 129

vii

Using a Windows 7 operating system DVD (purchased separately) .............. 130

SuSE Linux (SLED) ................................................................................................................. 131

Creating backups .................................................................................................. 131

Backing up your information ................................................................................... 131

Performing a system recovery ................................................................................. 132

USB Recovery option (select models only) ................................................................. 133

Remove everything and reinstall SLED ...................................................................... 134

8 Power cord set requirements ........................................................................................ 135

Requirements for all countries ................................................................................................ 135

Requirements for specific countries and regions ....................................................................... 136

9 Recycling ...................................................................................................................... 137

Index ............................................................................................................................... 138

viii

1 Product description

Category Description

Product Name HP EliteBook 2570p Notebook PC

Processors

Chipset Mobile Intel QM77 chipset

Graphics Intel HD Graphics 4000 integrated universal memory architecture (UMA) graphics

Panel 12.5-in light-emitting diode (LED), high-definition (HD), AntiGlare (AG), SVA (1368×768)

Memory Two customer-accessible/upgradable memory module slots

●

Intel® Dual Core® i7-3520M 2.90-GHz processor (SC turbo up to 3.60-GHz; 1600MHz FSB, 4.0-MB L3 cache, 35 W)

●

Intel Dual Core i5-3360M 2.80-GHz processor (SC turbo up to 3.50-GHz; 1600-MHz FSB, 3.0-MB L3 cache, 35 W)

●

Intel Dual Core i5-3320M 2.60-GHz processor (SC turbo up to 3.30-GHz; 1600-MHz FSB, 3.0-MB L3 cache, 35 W)

●

Intel Dual Core i5-3210M 2.50-GHz processor (SC turbo up to 3.10-GHz; 1600-MHz FSB, 3.0-MB L3 cache, 35 W)

●

Intel Core i3-3110M 2.40-GHz processor (1600-MHz FSB, 3.0-MB L3 cache, 35 W)

display with and without webcam and microphone

All display assemblies include two wireless local area network (WLAN) antenna cables and two wireless wide area network (WWAN) antenna cables

Support for low voltage differential signalling (LVDS)

Support for optional privacy filter

Support for DDR3-12800 (1600-MHz) dual channel

Support for 16384-MB of system RAM in the following configurations:

●

16384-MB (8192-MB×2, dual channel)

●

12288-MB (8192-MB×1+4096-MB×1, dual channel)

●

8192-MB (8192-MB×1 or 4096×2, dual channel)

●

4096-MB (4096-MB×1 or 2048-MB×2, dual channel)

●

2048-MB (2048×1)

Category Description

Hard drive Support for 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in) thicknesses

(all hard drives use the same bracket)

Customer-accessible

Serial ATA

Support for the following hard drives:

●

750-GB, 7200-rpm, 9.5-mm

●

500-GB, 7200-rpm, 7.0-mm self-encrypting drive (SED)

●

500-GB, 7200-rpm, 7.0-mm

●

320-GB, 7200-rpm, 7.0-mm

Solid-state drive Solid-state drive (SSD) mounts in the same bracket as the hard drive

Customer-accessible

Serial ATA type II and III

Support for the following SSDs:

●

256-GB self-encrypted drive (SED) III

●

240-GB III

●

180-GB III

●

160-GB II

●

128-GB III

Optical drive Fixed

Customer-accessible

Support for the following drive options:

●

DVD±RW Double-Layer with SuperMulti Drive

●

DVD-ROM Drive

Support for no drive option

Audio and video Two stereo speakers

HD audio with SRS Premium Sound PRO

Integrated 720p HD webcam

Support for no camera option

Integrated dual-array microphone on computer models equipped with a webcam

2 Chapter 1 Product description

Integrated mono microphone on computer models not equipped with a webcam

Category Description

Ethernet Intel 82579LM 10/100/1000 Ethernet network interface card (NIC)

NIC Power Down technology

S3/S4/S5 wake on LAN

Ethernet cable not included

Wireless Integrated wireless personal area network (WPAN) option by way of Bluetooth 4.0 enhanced

data rate (EDR) module

Support for no WPAN option

Integrated wireless local area network (WLAN) options by way of wireless module

Two WLAN antennas built into display assembly

Support for the following WLAN formats:

●

Atheros WB225 1×1 802.11b/g/n Bluetooth Combo Adapter

●

Broadcom 43228 802.11abgn 2×2 Wi-Fi Adapter

●

Intel Centrino Advanced-N 6205 WLAN module

Support for no WLAN option

Integrated wireless wide area network (WWAN) options by way of wireless module

Two world-wide/5-band WWAN antennas built into display assembly

Secured by subscriber identity module (SIM, user-accessible behind battery)

Support for the following WWAN formats:

●

HP hs2350 HSPA+ Mobile Broadband Module

●

HP lt2523 LTE/HSPA+ Mobile Broadband Module

●

HP lt2522 LTE/EV-DO Mobile Broadband Module

●

HP un2430 EV-DO/HSPA Mini Card

●

HP un2430 EV-DO/HSPA Mobile Broadband Module

Support for no WWAN option

Support for WWAN after market option

Category Description

External media cards 34-mm ExpressCard slot

Integrated Smart Card reader

Secure Digital (SD) Media reader slot with push-push technology, supporting the following digital card formats:

●

MultiMediaCard (MMC)

●

MMC+

●

Secure Digital (SD) Memory Card

●

SDHC

●

SDXC

Ports

Keyboard/pointing devices

●

Audio-in (mono microphone)/audio-out (stereo headphone) combo jack

●

Battery connector

●

DisplayPort 1.1

●

Docking connector

●

eSATA/USB 3.0 combo port

●

HP Smart AC adapter

●

RJ-45 (Ethernet)

●

RJ-11 (modem)

●

USB 3.0 port

●

USB 2.0 charging port

●

VGA (Dsub 15-pin) supporting: 1920×1200 external resolution @ 75 Hz, hot plug and unplug and auto-detection for correct output to wide-aspect vs. standard aspect video

Chiclet-style keyboard with numeric keypad (upper-left justified), dual-point, spill-resistant with drain, durakeys, backlit (optional)

Gesture support: MultiTouch gestures enabled, two-finger scrolling, and pinchzoom as default

Power requirements Support for the following AC adapters:

4 Chapter 1 Product description

Taps enabled by default

Support for TouchPad with image sensor

Support for 2-way scroll

●

65-W HP Smart AC adapter (PFC, RC/V, EM, 3-wire)

●

65-W HP Smart AC adapter (non-PFC, RC/V, 3-wire)

●

65-W HP Travel AC adapter (non-PFC, 3-wire)

Category Description

Power requirements

(Continued)

Security Support for security cable lock

Operating system Preinstalled:

Support for the following batteries:

●

9-cell, 100-Wh, 3.00-Ah

●

6-cell, 62-Wh, 2.80-Ah

●

6-cell, 55-Wh, 2.80-Ah

●

3-cell, 31-Wh, 2.80-Ah

Support for fingerprint reader and no fingerprint reader option

Support for Trusted Platform Module (TPM) 1.2 (Infineon, soldered down) and TPM Enhanced Drive Lock (not supported in Asia and the People's Republic of China)

Integrated Smart Card reader (active)

Full volume encryption

Preboot authentication (password, Smart Card)

●

Windows® 8 ML 64 with Microsoft Basics (Japan only)

●

Windows 8 Professional 64 with Microsoft Basics (Japan only)

●

Windows 8 Professional 64 DPK with Windows 7 Professional 64 and 32 (Japan only)

●

Windows 7 Home Premium 64 and 32 with Microsoft Basics

●

Windows 7 Professional 64 and 32 with Microsoft Basics

●

Windows 7 Service Pack 1

●

FreeDOS

●

SUSE Linux (SLED; People's Republic if China only)

Category Description

Operating system

(Continued)

Preinstalled with Microsoft Office:

●

Windows 8 CH 64-bit with Office 2010 Transition OPK (People's Republic of China only)

●

Windows 8 EM 64-bit with Office 2010 Transition OPK (not available in Japan)

●

Windows 8 ML 64-bit with Office 2010 Business and Home (Japan only; requires configuration with Office Personal Japan 2010 app AV)

●

Windows 8 ML 64-bit with Office 2010 Personal (Japan only; requires configuration with Office Personal Japan 2010 app AV)

●

Windows 8 ML 64-bit with Office 2010 Professional (Japan only; requires configuration with Office Personal Japan 2010 app AV)

●

Windows 8 ML 64-bit with Office 2010 Transition OPK (not available in Japan)

●

Windows 8 Professional 64-bit DPK with Windows 7 Professional 64- and 32-bit with Office 2010 Business and Home (Japan only; requires configuration with Office Personal Japan 2010 app AV)

●

Windows 8 Professional 64-bit DPK with Windows 7 Professional 64- and 32-bit with Office 2010 Personal (Japan only; requires configuration with Office Personal Japan 2010 app AV)

●

Windows 8 Professional 64-bit DPK with Windows 7 Professional 64- and 32-bit with Office 2010 Professional (Japan only; requires configuration with Office Personal Japan 2010 app AV)

●

Windows 8 Professional 64-bit DPK with Windows 7 Professional 64- and 32-bit with Office 2010 Starter (not available in Asia-Pacific countries and regions, Japan, or the People's Republic of China)

●

Windows 8 Professional 64-bit with Office 2010 Business and Home (Japan only; requires configuration with Office Personal Japan 2010 app AV)

●

Windows 8 Professional 64-bit with Office 2010 Personal (Japan only; requires configuration with Office Personal Japan 2010 app AV)

●

Windows 8 Professional 64-bit with Office 2010 Professional (Japan only; requires configuration with Office Personal Japan 2010 app AV)

●

Windows 8 Professional 64-bit with Office 2010 Transition OPK (not available in Japan)

●

Windows 7 Home Basic 32-bit with Office Starter (emerging markets only)

●

Windows 7 Home Premium 64- and 32-bit with Office Starter (not available in Japan)

●

Windows 7 Home Premium 64-bit with Office 2010 Personal (only in Japan)

●

Windows 7 Home Premium 64-bit with Office 2010 Home & Business (only in Japan)

●

Windows 7 Home Premium 64-bit with Office 2010 Personal (only in Japan)

●

Windows 7 Home Premium 64-bit with Office 2010 Professional (only in Japan)

(Continued)

6 Chapter 1 Product description

Category Description

Operating system

(Continued)

Restore media—OS-DVD:

Restore media—DR-DVD:

Preinstalled with Microsoft Office: (Continued)

●

Windows 7 Professional 64- and 32-bit with Office 2010 Starter (not available in Japan)

●

Windows 7 Professional 64- and 32-bit with Office 2010 Business & Home (only in Japan)

●

Windows 7 Professional 64- and 32-bit with Office 2010 Personal (only in Japan)

●

Windows 7 Professional 64- and 32-bit with Office 2010 Professional (only in Japan)

●

Windows 7 Professional 64- and 32-bit with Office 2010 Starter (not available in Japan)

●

Windows 7 Professional 64- and 32-bit with Office 2010 Business & Home (only in Japan)

●

Windows 7 Professional 64- and 32-bit with Office 2010 Personal (only in Japan)

●

Windows 7 Professional 64- and 32-bit with Office 2010 Professional (only in Japan)

●

Windows 8 (available with any Windows 8 operating system and required with Windows 8 Professional 64-bit DPK with Windows 7 image)

●

Windows 7 (available with any Windows 7 HP, Windows 7 Professional loc, Windows 7 HB, or Windows 8 Professional 64-bit DPK with Windows 7 image)

Restore media—OS-DVD:

●

Windows 8 Professional 64-bit (required with Windows 8 Professional 64-bit DPK with Windows image)

●

Windows 7 Home Basic 32-bit (available with any Windows 7 Home Basic location except Asia-Pacific countries and regions and the People's Republic of China)

●

Windows 7 Home Premium 64- and 32-bit (available with any Windows 7 Premium location except Asia-Pacific countries and regions and the People's Republic of China)

●

Windows 7 Professional 64- and 32-bit (available with any Windows 7 Professional or Windows 8 Professional 64-bit DPK with Windows image location except Asia-Pacific countries and regions and the People's Republic of China)

Certified:

●

Microsoft WHQL

●

SuSE Linux Enterprise (SLED) 64-bit Service Pack 2

Category Description

Operating system

(Continued)

Serviceability End user replaceable parts:

Web-only support:

●

Windows XP Pro 32-bit

●

Windows 7 Enterprise 64- and 32-bit

●

Windows 7 Ultimate 64- and 32-bit

●

AC adapter

●

Battery

●

Hard drive

●

Keyboard

●

Memory module

●

Solid-state drive

●

WLAN module

●

WWAN module

8 Chapter 1 Product description

2 External component identification

Display

Item Component Description

(1) WLAN antennas (2)* Send and receive wireless signals to communicate

with WLANs (select models only).

(2) WWAN antennas (2)* Send and receive wireless signals to communicate

with WWANs (select models only).

(3) Internal microphones (2) Record sound.

(4) Webcam light (select models only) On: The webcam is in use.

Display

Item Component Description

(5) Webcam (select models only) Records video and captures still photographs.

For information on using the webcam:

●

Windows 8 — Access Help and Support. From the Start screen, type h, and then select Help and Support.

●

Windows 7 — Select Start > All Programs > Communication and Chat > HP Webcam.

(6) Keyboard light Provides light for the keyboard.

(7) Keyboard light button and ambient

light sensor

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.

Turns on the keyboard light and automatically adjusts the display brightness based on the lighting conditions in your environment.

Buttons and fingerprint reader (select models only)

10 Chapter 2 External component identification

Item Component Description

(1) Power button

●

When the computer is off, press the power button to turn on the computer.

●

When the computer is on, press the power button briefly to initiate Sleep.

●

When the computer is in the Sleep state, press the power button briefly to exit Sleep.

●

When the computer is in Hibernation, press the power button briefly to exit Hibernation.

CAUTION: Pressing and holding the power button

for emergency shutdown will result in loss of unsaved information.

If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings:

●

Windows 8 — From the Start screen, type power, select Settings, and then select Power Options.

●

Windows 8 — Select Windows 7 > Start > Control Panel > System and Security > Power Options, or refer to the HP Notebook

Reference Guide.

(2) Wireless button Turns the wireless feature on or off, but does not establish

a wireless connection.

(3) Web browser button Opens the default Web browser.

(4) Volume mute button Mutes and restores speaker sound.

(5) Fingerprint reader (select models only) Allows a fingerprint logon instead of a password logon.

Buttons and fingerprint reader (select models only)

Keys

NOTE: Your computer may look slightly different from the illustration in this section.

Item Component Description

(1) esc key Displays system information when pressed in combination

with the fn key.

(2) fn key Executes frequently used system functions when pressed

in combination with a function key, the num lk key, the

esc key, or other keys.

(3) Windows logo key Displays the Windows Start menu.

(4) Function keys Execute frequently used system functions when pressed in

combination with the fn key.

(5) Embedded numeric keypad When the keypad is turned on, it can be used like an

external numeric keypad.

NOTE: The embedded numeric keypad will not function

while an external keyboard or numeric keypad is connected to the computer

(6) Windows applications key Displays a shortcut menu for items beneath the cursor.

12 Chapter 2 External component identification

Lights

Item Component Description

(1) Power light

(2) Num lock light White: Num lock is on.

(3) Wireless light

(4) Web browser light

(5) Mute light

(6) Caps lock light White: Caps lock is on.

(7) TouchPad on/off light

●

White: The computer is on.

●

Blinking: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

●

White: An integrated wireless device, such as a WLAN device, a WWAN device, and/or a Bluetooth device, is on.

●

Amber: All wireless devices are off.

●

On: The computer is on.

●

Off: The computer is off or in Hibernation.

●

White: Computer sound is on.

●

Amber: Computer sound is muted.

●

Amber: The TouchPad is off.

●

Off: The TouchPad is on.

Lights

TouchPad

Item Component Description

(1) Pointing stick Moves the pointer and selects or activates items on

the screen.

(2) Left pointing stick button Functions like the left button on an external mouse.

(3) TouchPad on/off button Turns the TouchPad on or off.

(4) TouchPad zone Moves the pointer and selects or activates items on

the screen.

(5) Left TouchPad button Functions like the left button on an external mouse.

(6) Right pointing stick button Functions like the right button on an external mouse.

(7) Right TouchPad button Functions like the right button on an external mouse.

14 Chapter 2 External component identification

Front

Item Component Description

(1) Wireless light

(2) Power light

(3) Battery light

(4) Drive light

●

White: An integrated wireless device, such as a WLAN device, a WWAN device, and/or a Bluetooth device, is on.

●

Amber: All wireless devices are off.

●

White: Power is on.

●

Blinking white: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

●

White: A battery is close to full charge capacity.

●

Amber: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

●

Off: If the computer is plugged into an external power source, the light turns off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.

●

White: The hard drive or optical drive is being accessed.

●

Amber: HP 3D DriveGuard has temporarily parked the hard drive.

(5) Vents (3) Enables airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Front

Left side

Item Component Description

(1) Power connector Connects an AC adapter.

(2) RJ-45 (network) jack Connects a network cable. The RJ-45 jack has two

(3) RJ-11 (modem) jack (select models only) Connects a modem cable.

activity indicator lights.

●

Amber: Activity is occurring on the network.

●

Green: The network is connected.

(4) Optical drive Reads and writes (select models only) to an optical disc.

(5) Optical drive light

(6) Smart Card reader Supports optional smart cards.

●

On: The optical drive is being accessed.

●

Off: The optical drive is idle.

16 Chapter 2 External component identification

Rear

Item Component Description

(1) External monitor port Connects an external VGA monitor or projector.

(2) USB port Connects an optional USB device.

(3) USB 3.0 port Connects an optional USB 1.0, USB 2.0, or USB 3.0

device and provides enhanced USB power performance for USB 3.0 devices.

Rear

Right side

Item Component Description

(1) ExpressCard slot Supports optional 34-mm ExpressCards.

(2) Media Card Reader Supports MultiMediaCard and Secure Digital (SD) Card

digital card formats.

(3) Audio-out (headphone) jack/Audio-in

(microphone) jack

(4) DisplayPort Connects an optional digital display device, such as a

(5) eSATA/USB 2.0 combo port Connects a high-performance eSATA component, such as

(6) Vents (2) Enable airflow to cool internal components.

Connects optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone.

WARNING! To reduce the risk of personal injury,

adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices..

NOTE: When a device is connected to the jack, the

computer speakers are disabled.

NOTE: A 4-conductor audio jack plug headphone with

microphone is needed in order to use the microphone function.

high-performance monitor or projector.

an eSATA external hard drive, or connects an optional USB device.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(7) Docking connector Connects an optional docking device.

(8) Security cable slot Attaches an optional security cable to the computer.

18 Chapter 2 External component identification

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being mishandled or stolen.

Bottom

Item Component Description

(1) Service cover Contains the hard drive, the WLAN module slot, the

WWAN module slot, and the memory module slots.

CAUTION: To prevent an unresponsive system, replace

the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support through Help and Support.

(2) Service cover release latch Releases the cover for the hard drive bay and memory

module slots.

NOTE: A service cover screw is under the release latch.

(3) Battery bay Holds the battery.

(4) Battery release latch Releases the battery.

(5) SIM slot Supports a wireless subscriber identity module (SIM). The

SIM slot is located inside the battery bay.

Bottom

Item Component Description

(6) Vents Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(7) Bluetooth module compartment Holds the Bluetooth device.

(8) Speaker Produces sound.

20 Chapter 2 External component identification

3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. It is necessary to remove the battery to obtain these numbers. See

on page 50 for battery removal instructions.

Battery

Item Description Function

(1) Product name This is the product name affixed to the front of

the computer.

(2) Serial number (s/n) This is an alphanumeric identifier that is unique to

each product.

(3) Part number/Product number (p/n) This number provides specific information about the

product's hardware components. The part number helps a service technician to determine what components and parts are needed.

(4) Warranty period This number describes the duration of the warranty

period for the computer.

(5) Model description This is the alphanumeric identifier used to locate

documents, drivers, and support for the computer.

22 Chapter 3 Illustrated parts catalog

Computer major components

Item Component Spare part number

(1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly

spare part information, see

(2) Keyboard with pointing stick (includes keyboard cable and pointing stick cable):

For use only on computer models equipped with the Windows 8 operating system:

For use in Belgium 701979-A41

For use in Brazil 701979-201

For use in Bulgaria 701979-261

For use in Canada 701979-DB1

For use in the Czech Republic and SlovakIa 701979-FL1

For use in Denmark 701979-081

For use in France 701979-051

For use in Germany 701979-041

For use in Greece 701979-151

For use in Hungary 701979-211

For use in Iceland 701979-DD1

Display assembly subcomponents on page 29.

For use in India 701979-D61

For use in Israel 701979-BB1

For use in Italy 701979-061

For use in Japan 701979-291

For use in Latin America 701979-161

For use in the Netherlands 701979-B31

For use in Norway 701979-091

For use in Northwest Africa 701979-FP1

For use in Portugal 701979-131

For use in Romania 701979-271

For use in Russia 701979-251

For use in Saudi Arabia 701979-171

For use in Slovenia 701979-BA1

For use in South Korea 701979-AD1

For use in Spain 701979-071

For use in Sweden and Finland 701979-B71

For use in Switzerland 701979-BG1

For use in Taiwan 701979-AB1

24 Chapter 3 Illustrated parts catalog

Item Component Spare part number

For use in Thailand 701979-281

For use in Turkey 701979-141

For use in the United Kingdom and Singapore 701979-031

For use in the United States 701979-001

For use only on computer models equipped with the Windows 7 operating system:

For use in Belgium 696693-A41

For use in Brazil 696693-201

For use in Bulgaria 696693-261

For use in Canada 696693-DB1

For use in the Czech Republic and Slovakia 696693-FL1

For use in Denmark 696693-081

For use in France 696693-051

For use in Germany 696693-041

For use in Greece 696693-151

For use in Hungary 696693-211

For use in Iceland 696693-DD1

For use in India 696693-D61

For use in Israel 696693-BB1

For use in Italy 696693-061

For use in Japan 696693-291

For use in Latin America 696693-161

For use in the Netherlands 696693-B31

For use in Norway 696693-091

For use in Northwest Africa 696693-FP1

For use in Portugal 696693-131

For use in Romania 696693-271

For use in Russia 696693-251

For use in Saudi Arabia 696693-171

For use in Slovenia 696693-BA1

For use in South Korea 696693-AD1

For use in Spain 696693-071

For use in Sweden and Finland 696693-B71

Computer major components

Item Component Spare part number

For use in Switzerland 696693-BG1

For use in Taiwan 696693-AB1

For use in Thailand 696693-281

For use in Turkey 696693-141

For use in the United Kingdom and Singapore 696693-031

For use in the United States 696693-001

(3) RTC battery (includes cable and double-sided adhesive) 665733-001

(4) Top cover (includes TouchPad and TouchPad cable):

NOTE: The TouchPad cable is also available in the Cable Kit, spare part number 651384-001.

For use on computer models equipped with a fingerprint reader 685407-001

For use on computer models not equipped with a fingerprint reader 685406-001

Bracket Kit (not illustrated includes top cover left and right brackets) 651381-001

(5) Power button board (includes cable) 685408-001

(6) Smart Card reader assembly (includes Smart Card reader cable and function

LED board cable)

(7) Function LED board 685509-001

(8) Fingerprint reader board (includes bracket and cable) 685410-001

(9) Function button board (includes cable) 685409-001

(10) System board (includes replacement thermal material):

For use only on computer models equipped with the Windows 8 Professional

operating system in all countries and regions except the People's Republic of China and the Ukraine

For use only on computer models equipped with the Windows 8 Standard operating

system in all countries and regions except the People's Republic of China and the Ukraine

For use only on computer models equipped with the Windows 7 operating system in

all countries and regions except the People's Republic of China and the Ukraine

For use only on computer models equipped with the Windows 7 operating system in

the People's Republic of China and the Ukraine

(11) Processor (includes replacement thermal material)

Intel Dual Core i7-3520M 2.90-GHz processor (SC turbo up to 3.60-GHz; 1600-MHz

FSB, 4.0-MB L3 cache, 35 W)

685503-001

685404-601

685404-501

685404-001

692857-001

681954-001

Intel Dual Core i5-3360M 2.80-GHz processor (SC turbo up to 3.50-GHz; 1600-MHz

FSB, 3.0-MB L3 cache, 35 W)

Intel Dual Core i5-3320M 2.60-GHz processor (SC turbo up to 3.30-GHz; 1600-MHz

FSB, 3.0-MB L3 cache, 35 W)

26 Chapter 3 Illustrated parts catalog

681953-001

681952-001

Item Component Spare part number

Intel Dual Core i5-3210M 2.50-GHz processor (SC turbo up to 3.10-GHz; 1600-MHz

FSB, 3.0-MB L3 cache, 35 W)

Intel Core i3-3110M 2.40-GHz processor (1600-MHz FSB, 3.0-MB L3 cache, 35 W) 682417-001

(12) Heat sink (includes replacement thermal material) 685508-001

(13) Optical drive (includes bezel and bracket):

DVD±RW Double-Layer with SuperMulti Drive 685502-001

DVD-ROM Drive 685419-001

(14) Base enclosure (includes 4 rubber feet, battery release latch assembly, service cover

release latch assembly, and replacement thermal material)

Latch Kit (not illustrated, includes battery release latch assembly components and

service cover release latch assembly components)

Rubber Kit (not illustrated, includes base enclosure and display bezel screw covers) 651382-001

(15) Battery (Li-ion):

9-cell, 100-Wh, 3.00-Ah 632423-001

6-cell, 62-Wh, 2.80-Ah 632421-001

6-cell, 55-Wh, 2.80-Ah 632419-001

3-cell, 31-Wh, 2.80-Ah 632417-001

680645-001

685403-001

685505-001

(16) Modem module (56k v.92 MDC data/fax, does not include cable)

NOTE: The modem module does not include a cable. The modem module cable is

included in the Cable Kit, spare part number 651384-001. See

on page 31 for more Cable Kit information.

(17) WWAN module:

HP hs2350 HSPA+ Mobile Broadband Module 710788-001

HP lt2523 LTE/HSPA+ Mobile Broadband Module 710790-001

HP lt2522 LTE/EV-DO Mobile Broadband Module 710789-001

HP un2430 EV-DO/HSPA Mini Card 702080-001

HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001

(18) WLAN module:

Atheros WB225 1×1 802.11b/g/n Bluetooth Combo Adapter 675794-001

Broadcom 43228 802.11abgn 2×2 Wi-Fi Adapter 669832-001

Intel Centrino Advanced-N 6205 WLAN module 631954-001

(19) Speaker assembly (includes cable) 651377-001

Cable Kit

628824-001

Computer major components

Item Component Spare part number

(20) Bluetooth module (4.0 EDR)

NOTE: The Bluetooth module spare part kit does not include a Bluetooth module

cable. The Bluetooth module cable is included in the Cable Kit, spare part number 693306-001.

(21) Memory modules (2, PC3-12800, 1666-MHz, DDR3):

8-GB 670034-001

4-GB 641369-001

2-GB 652972-001

(22) Hard drive (does not include hard drive bracket, hard drive connector adapter, or screws):

750-GB, 7200-rpm, 9.5-mm 633252-001

500-GB, 7200-rpm, 9.5-mm self-encrypting drive 683801-001

500-GB, 7200-rpm, 9.5-mm 634925-001

320-GB, 7200-rpm, 9.5-mm 634862-001

Hard Drive Hardware Kit (not illustrated, includes hard drive bracket, hard drive

connector adapter, and screws)

Solid-state drive (not illustrated, does not include bracket, connector, or screws):

256-GB SATA III self-encrypting solid-state drive 697058-001

655792-001

651380-001

240-GB SATA III solid-state drive 701657-001

180-GB SATA III solid-state drive 700995-001

160-GB SATA II solid-state drive 697060-001

128-GB SATA III solid-state drive 697057-001

(23) Fan (includes cable) 651378-001

(24) Service cover:

Includes label indicating “Made in China” 685400-001

Includes label indicating country of origin 703148-001

28 Chapter 3 Illustrated parts catalog

Display assembly subcomponents

Item Component Spare part number

(1) Display bezel:

For use on computer models equipped with a webcam 685411-001

For use on computer models not equipped with a webcam 685412-001

Display assembly subcomponents

Item Component Spare part number

(2) 12.5 in, HD, LED, AG, SVA display panel 685504-001

Display Hinge Kit, includes: 685414-001

(3) Left and right display hinges

Display Hinge Cover Kit, includes: 685405-001

(4a) Left and right display hinge caps

(4b) Left and right display hinge covers

(4c) Display clutch cover

Antenna Kit, includes: 685506-001

(5a) WLAN antenna cables and transceivers

(5b) WWAN antenna cables and transceivers

(6) Webcam/microphone module 685413-001

Microphone module 694675-001

Display Cable Kit, includes: 685417-001

(7) Display panel cable and webcam/microphone module cable

(8) Display enclosure 685415-001

Display Panel Support Kit (not illustrated, includes display enclosure, WLAN

antenna cables and transceivers, and WWAN antenna cables and transceivers)

Display Screw Kit (not illustrated) 685418-001

685507-001

30 Chapter 3 Illustrated parts catalog

Cable Kit

Item Component Spare part number

Cable Kit, includes: 651384-001

(1) Bluetooth module cable

(2) Modem module cable

Cable Kit

Mass storage device

Item Description Spare part number

(1) Hard drive (does not include hard drive bracket, hard drive connector adapter, or screws):

750-GB, 7200-rpm, 9.5-mm 633252-001

500-GB, 7200-rpm, 9.5-mm SED 683801-001

500-GB, 7200-rpm, 9.5-mm 634925-001

320-GB, 7200-rpm, 9.5-mm 634862-001

Hard Drive Hardware Kit, includes: 651380-001

(2a) Hard drive bracket

(2b) Hard drive connector adapter

Hard drive bracket screws (not illustrated)

(3) Optical drive (includes bezel and bracket):

DVD±RW Double-Layer with SuperMulti Drive 685502-001

DVD-ROM Drive 685419-001

(4) Solid-state drive (does not include bracket, connector adapter, or screws):

256-GB SATA III self-encrypting solid-state drive 697058-001

240-GB SATA III solid-state drive 701657-001

180-GB SATA III solid-state drive 700995-001

160-GB SATA II solid-state drive 697060-001

128-GB SATA III solid-state drive 697057-001

32 Chapter 3 Illustrated parts catalog

Plastics Kit

Item Component Spare part number

Plastics Kit, includes: 651376-001

(1) Optical drive bay space saver

(2) ExpressCard slot space saver

(3) RJ-11 jack plug

Plastics Kit

Miscellaneous parts

Component Spare part number

AC adapter:

65-W HP Smart AC adapter (PFC, RC/V, EM, 3-wire) 693710-001

65-W HP Smart AC adapter (non-PFC, RC/V, 3-wire) 693711-001

65-W HP Travel AC adapter (non-PFC, 3-wire) 693716-001

Computer carrying case:

HP basic carrying case 455084-001

HP essential nylon carrying case 612757-001

HP professional slim top-load carrying case 592923-001

Computer lock:

HP keyed cable lock 626729-002

HP notebook combination lock 591699-001

Computer mouse:

HP optical/USB travel mouse 434594-001

HP optical/USB/PS2 2-button mouse 390632-001

HP 2570 Docking Station 685401-001

Power cord (3-pin, black, 1.83-m):

For use in Argentina 490371-D01

For use in Australia 490371-011

For use in Brazil 490371-202

For use in Denmark 490371-081

For use in Europe 490371-021

For use in India 490371-D61

For use in Israel 490371-BB1

For use in Japan 490371-291

For use in North America 490371-001

For use in the People's Republic of China 490371-AA1

For use in South Africa 490371-AR1

For use in South Korea 490371-AD1

For use in Switzerland 490371-111

For use in Taiwan 490371-AB1

34 Chapter 3 Illustrated parts catalog

Component Spare part number

For use in Thailand 490371-201

For use in the United Kingdom and Singapore 490371-031

Screw Kit 685416-001

Sequential part number listing

Spare part number Description

390632-001 HP USB/PS2 2-button optical mouse

434594-001 HP USB optical travel mouse

455084-001 HP basic carrying case

490371-001 Power cord for use in North America (3-pin, black, 1.83-m)

490371-011 Power cord for use in Australia (3-pin, black, 1.83-m)

490371-021 Power cord for use in Europe (3-pin, black, 1.83-m)

490371-031 Power cord for use in the United Kingdom and Singapore (3-pin, black, 1.83-m)

490371-081 Power cord for use in Denmark (3-pin, black, 1.83-m)

490371-111 Power cord for use in Switzerland (3-pin, black, 1.83-m)

490371-201 Power cord for use in Thailand (3-pin, black, 1.83-m)

490371-202 Power cord for use in Brazil (3-pin, black, 1.83-m)

490371-291 Power cord for use in Japan (3-pin, black, 1.83-m)

490371-AA1 Power cord for use in the People's Republic of China (3-pin, black, 1.83-m)

490371-AB1 Power cord for use in Taiwan (3-pin, black, 1.83-m)

490371-AD1 Power cord for use in South Korea (3-pin, black, 1.83-m)

490371-AR1 Power cord for use in South Africa (3-pin, black, 1.83-m)

490371-BB1 Power cord for use in Israel (3-pin, black, 1.83-m)

490371-D01 Power cord for use in Argentina (3-pin, black, 1.83-m)

490371-D61 Power cord for use in India (3-pin, black, 1.83-m)

591699-001 HP notebook combination lock

592923-001 HP professional slim top-load carrying case

612757-001 HP essential nylon carrying case

626729-002 HP notebook keyed cable lock

Sequential part number listing

Spare part number Description

628824-001 Modem module (56k v.92 MDC data/fax, does not include cable)

NOTE: The modem module does not include a cable. The modem module cable is included in the

Cable Kit, spare part number 651384-001. See information.

631954-001 Intel Centrino Advanced-N 6205 WLAN module

632417-001 3-cell, 31-Wh, 2.80-Ah, Li-ion battery

632419-001 6-cell, 55-Wh, 2.80-Ah, Li-ion battery

632421-001 6-cell, 62-Wh, 2.80-Ah, Li-ion battery

632423-001 9-cell, 100-Wh, 3.00-Ah, Li-ion battery

633252-001 750-GB, 7200-rpm, 9.5-mm hard drive (does not include hard drive bracket, hard drive connector

adapter, or screws)

NOTE: The hard drive bracket, hard drive connector adapter, and screws are included in the

Hard Drive Hardware Kit, spare part number 651380-001.

634400-001 HP un2430 EV-DO/HSPA Mobile Broadband Module

634925-001 500-GB, 7200-rpm, 9.5-mm hard drive (does not include hard drive bracket, hard drive connector

adapter, or screws)

Cable Kit on page 31 for more Cable Kit

NOTE: The hard drive bracket, hard drive connector adapter, and screws are included in the

Hard Drive Hardware Kit, spare part number 651380-001.

641369-001 4-GB memory module (PC3, 12800, 1600-MHz)

651376-001 Plastics Kit (includes ExpressCard slot space saver, optical drive bay space saver, RJ-11 jack plug)

NOTE: See

651377-001 Speaker assembly (includes cable)

651378-001 Fan (includes cable)

651380-001 Hard Drive Hardware Kit (includes hard drive bracket, hard drive connector adapter, and screws)

651381-001 Bracket Kit (includes top cover left and right brackets)

651382-001 Rubber Kit (includes base enclosure rubber bumpers)

651384-001 Cable Kit (includes Bluetooth module cable and modem module cable)

NOTE: See

652972-001 2-GB memory module (PC3, 12800, 1600-MHz)

655792-001 Bluetooth module 4.0 EDR

NOTE: The Bluetooth module does not include a cable. The Bluetooth module cable is included in

the Cable Kit, spare part number 651384-001. See information.

Plastics Kit on page 33 for more Plastics Kit information.

Cable Kit on page 31 for more Cable Kit information.

Cable Kit on page 31 for more Cable Kit

665733-001 RTC battery (includes cable and double-sided adhesive)

669832-001 Broadcom 43228 802.11abgn 2×2 Wi-Fi Adapter

670034-001 8-GB memory module (PC3, 12800, 1600-MHz)

36 Chapter 3 Illustrated parts catalog

Spare part number Description

675794-001 Atheros WB225 1×1 802.11b/g/n Bluetooth Combo Adapter

680645-001 Intel Dual Core i5-3210M 2.50-GHz processor (SC turbo up to 3.10-GHz; 1600-MHz FSB, 3.0-MB

L3 cache, 35 W; includes replacement thermal material)

681952-001 Intel Dual Core i5-3320M 2.60-GHz processor (SC turbo up to 3.30-GHz; 1600-MHz FSB, 3.0-MB

L3 cache, 35 W; includes replacement thermal material)

681953-001 Intel Dual Core i5-3360M 2.80-GHz processor (SC turbo up to 3.50-GHz; 1600-MHz FSB, 3.0-MB

L3 cache, 35 W; includes replacement thermal material)

681954-001 Intel Dual Core i7-3520M 2.90-GHz processor (SC turbo up to 3.60-GHz; 1600-MHz FSB, 4.0-MB

L3 cache, 35 W; includes replacement thermal material)

682417-001 Intel Core i3-3110M 2.40-GHz processor (1600-MHz FSB, 3.0-MB L3 cache, 35 W; includes

replacement thermal material)

683801-001 500-GB, 7200-rpm, 9.5-mm SED hard drive (does not include hard drive bracket, hard drive

connector adapter, or screws)

NOTE: The hard drive bracket, hard drive connector adapter, and screws are included in the

Hard Drive Hardware Kit, spare part number 651380-001.

685400-001 Service cover (includes label indicating “Made in China”)

685401-001 HP 2570 Docking Station

685403-001 Base enclosure (includes 4 rubber feet, battery release latch assembly, service cover release latch

assembly, and replacement thermal material)

685404-001 System board for use only on computer models equipped with the Windows 7 operating system in

all countries and regions except the People's Republic of China and the Ukraine (includes replacement thermal material)

685404-501 [a] System board for use only on computer models equipped with the Windows 8 Standard operating

system in all countries and regions except the People's Republic of China and the Ukraine (includes replacement thermal material)

685404-601 [a] System board for use only on computer models equipped with the Windows 8 Professional

operating system in all countries and regions except the People's Republic of China and the Ukraine (includes replacement thermal material)

685405-001 Display Hinge Cover Kit (includes left and right display hinge caps, left and right display hinge

covers, and clutch cover)

685406-001 Top cover for use on computer models not equipped with a fingerprint reader (includes TouchPad

and TouchPad cable)

685407-001 Top cover for use on computer models not equipped with fingerprint reader (includes TouchPad and

TouchPad cable)

685408-001 Power button board (includes cable)

685409-001 Function button board (includes cable

685410-001 Fingerprint reader board (includes bracket and cable)

685411-001 Display bezel for use on computer models equipped with a webcam

685412-001 Display bezel for use on computer models not equipped with a webcam

685413-001 Webcam/microphone module

Sequential part number listing

Spare part number Description

685414-001 Display Hinge Kit (includes left and right display hinges)

685415-001 Display enclosure

685416-001 Screw Kit

685417-001 Display Cable Kit (includes display panel cable and webcam/microphone cable)

685418-001 Display Screw Kit

685419-001 DVD-ROM Drive

685502-001 DVD±RW Double-Layer with SuperMulti Drive

685503-001 Smart Card reader assembly (includes Smart Card reader cable and function LED board cable)

685504-001 12.5 in, HD, LED, AG, SVA display panel

685505-001 Latch Kit (includes battery release latch assembly components and service cover release latch

assembly components)

685506-001 Antenna Kit (includes WLAN antenna cables and transceivers and WWAN antenna cables and

transceivers)

685507-001 Display Panel Support Kit (includes display enclosure with pre-installed WLAN antenna cables and

transceivers and WWAN antenna cables and transceivers)

685508-001 Heat sink (includes replacement thermal material)

685509-001 Function LED board

692857-001 System board for use only on computer models equipped with the Windows 7 operating system in

the People's Republic of China and the Ukraine (includes replacement thermal material)

693710-001 65-W HP Smart AC adapter (PFC, RC/V, EM, 3-wire)

693711-001 65-W HP Smart AC adapter (non-PFC, RC/V, 3-wire)

693716-001 65-W HP Travel AC adapter (non-PFC, 3-wire)

694675-001 Microphone module

696693-001 Keyboard with pointing stick for use in the United States (includes keyboard cable and pointing

stick cable)

696693-031 Keyboard with pointing stick for use only on computer models equipped with the Windows 7

operating system in the United Kingdom and Singapore (includes keyboard cable and pointing stick cable)

696693-041 Keyboard with pointing stick for use only on computer models equipped with the Windows 7

operating system in Germany (includes keyboard cable and pointing stick cable)

696693-051 Keyboard with pointing stick for use only on computer models equipped with the Windows 7

operating system in France (includes keyboard cable and pointing stick cable)

696693-061 Keyboard with pointing stick for use only on computer models equipped with the Windows 7

operating system in Italy (includes keyboard cable and pointing stick cable)

696693-071 Keyboard with pointing stick for use only on computer models equipped with the Windows 7

operating system in Spain (includes keyboard cable and pointing stick cable)

38 Chapter 3 Illustrated parts catalog

Spare part number Description

696693-081 Keyboard with pointing stick for use only on computer models equipped with the Windows 7

operating system in Denmark (includes keyboard cable and pointing stick cable)

696693-091 Keyboard with pointing stick for use only on computer models equipped with the Windows 7

operating system in Norway (includes keyboard cable and pointing stick cable)

696693-131 Keyboard with pointing stick for use only on computer models equipped with the Windows 7

operating system in Portugal (includes keyboard cable and pointing stick cable)

696693-141 Keyboard with pointing stick for use only on computer models equipped with the Windows 7

operating system in Turkey (includes keyboard cable and pointing stick cable)

696693-151 Keyboard with pointing stick for use only on computer models equipped with the Windows 7

operating system in Greece (includes keyboard cable and pointing stick cable)

696693-161 Keyboard with pointing stick for use only on computer models equipped with the Windows 7

operating system in Latin America (includes keyboard cable and pointing stick cable)

696693-171 Keyboard with pointing stick for use only on computer models equipped with the Windows 7

operating system in Saudi Arabia (includes keyboard cable and pointing stick cable)

696693-201 Keyboard with pointing stick for use only on computer models equipped with the Windows 7

operating system in Brazil (includes keyboard cable and pointing stick cable)

696693-211 Keyboard with pointing stick for use only on computer models equipped with the Windows 7

operating system in Hungary (includes keyboard cable and pointing stick cable)

696693-251 Keyboard with pointing stick for use only on computer models equipped with the Windows 7

operating system in Russia (includes keyboard cable and pointing stick cable)

696693-261 Keyboard with pointing stick for use only on computer models equipped with the Windows 7

operating system in Bulgaria (includes keyboard cable and pointing stick cable)

696693-271 Keyboard with pointing stick for use only on computer models equipped with the Windows 7

operating system in Romania (includes keyboard cable and pointing stick cable)

696693-281 Keyboard with pointing stick for use only on computer models equipped with the Windows 7

operating system in Thailand (includes keyboard cable and pointing stick cable)

696693-291 Keyboard with pointing stick for use only on computer models equipped with the Windows 7

operating system in Japan (includes keyboard cable and pointing stick cable)

696693-A41 Keyboard with pointing stick for use only on computer models equipped with the Windows 7

operating system in Belgium (includes keyboard cable and pointing stick cable)

696693-AB1 Keyboard with pointing stick for use only on computer models equipped with the Windows 7

operating system in Taiwan (includes keyboard cable and pointing stick cable)

696693-AD1 Keyboard with pointing stick for use only on computer models equipped with the Windows 7

operating system in South Korea (includes keyboard cable and pointing stick cable)

696693-B31 Keyboard with pointing stick for use only on computer models equipped with the Windows 7

operating system in the Netherlands (includes keyboard cable and pointing stick cable)

696693-B71 Keyboard with pointing stick for use only on computer models equipped with the Windows 7

operating system in Sweden and Finland (includes keyboard cable and pointing stick cable)

696693-BA1 Keyboard with pointing stick for use only on computer models equipped with the Windows 7

operating system in Slovenia (includes keyboard cable and pointing stick cable)

Sequential part number listing

Spare part number Description

696693-BB1 Keyboard with pointing stick for use only on computer models equipped with the Windows 7

operating system in Israel (includes keyboard cable and pointing stick cable)

696693-BG1 Keyboard with pointing stick for use only on computer models equipped with the Windows 7

operating system in Switzerland (includes keyboard cable and pointing stick cable)

696693-D61 Keyboard with pointing stick for use only on computer models equipped with the Windows 7

operating system in India (includes keyboard cable and pointing stick cable)

696693-DB1 Keyboard with pointing stick for use only on computer models equipped with the Windows 7

operating system in Canada (includes keyboard cable and pointing stick cable)

696693-DD1 Keyboard with pointing stick for use only on computer models equipped with the Windows 7

operating system in Iceland (includes keyboard cable and pointing stick cable)

696693-FL1 Keyboard with pointing stick for use only on computer models equipped with the Windows 7

operating system in the Czech Republic and Slovakia (includes keyboard cable and pointing stick cable)

696693-FP1 Keyboard with pointing stick for use only on computer models equipped with the Windows 7

operating system in Northwest Africa (includes keyboard cable and pointing stick cable)

697057-001 128-GB SATA III solid-state drive

697058-001 256-GB SATA III self-encrypting solid-state drive

697060-001 160-GB SATA II solid-state drive

700995-001 [a] 180-GB SATA III solid-state drive

701657-001 [a] 240-GB SATA III solid-state drive

701979-001 [a] Keyboard with pointing stick for use only on computer models equipped with the Windows 8

operating system in the United States (includes keyboard cable and pointing stick cable)

701979-031 [a] Keyboard with pointing stick for use only on computer models equipped with the Windows 8

operating system in the United Kingdom and Singapore (includes keyboard cable and pointing stick cable)

701979-041 [a] Keyboard with pointing stick for use only on computer models equipped with the Windows 8

operating system in Germany (includes keyboard cable and pointing stick cable)

701979-051 [a] Keyboard with pointing stick for use only on computer models equipped with the Windows 8

operating system in France (includes keyboard cable and pointing stick cable)

701979-061 [a] Keyboard with pointing stick for use only on computer models equipped with the Windows 8

operating system in Italy (includes keyboard cable and pointing stick cable)

701979-071 [a] Keyboard with pointing stick for use only on computer models equipped with the Windows 8

operating system in Spain (includes keyboard cable and pointing stick cable)

701979-081 [a] Keyboard with pointing stick for use only on computer models equipped with the Windows 8

operating system in Denmark (includes keyboard cable and pointing stick cable)

701979-091 [a] Keyboard with pointing stick for use only on computer models equipped with the Windows 8

operating system in Norway (includes keyboard cable and pointing stick cable)

701979-131 [a] Keyboard with pointing stick for use only on computer models equipped with the Windows 8

operating system in Portugal (includes keyboard cable and pointing stick cable)

701979-141 [a] Keyboard with pointing stick for use only on computer models equipped with the Windows 8

operating system in Turkey (includes keyboard cable and pointing stick cable)

40 Chapter 3 Illustrated parts catalog

Spare part number Description

701979-151 [a] Keyboard with pointing stick for use only on computer models equipped with the Windows 8

operating system in Greece (includes keyboard cable and pointing stick cable)

701979-161 [a] Keyboard with pointing stick for use only on computer models equipped with the Windows 8

operating system in Latin America (includes keyboard cable and pointing stick cable)

701979-171 [a] Keyboard with pointing stick for use only on computer models equipped with the Windows 8

operating system in Saudi Arabia (includes keyboard cable and pointing stick cable)

701979-201 [a] Keyboard with pointing stick for use only on computer models equipped with the Windows 8

operating system in Brazil (includes keyboard cable and pointing stick cable)

701979-211 [a] Keyboard with pointing stick for use only on computer models equipped with the Windows 8

operating system in Hungary (includes keyboard cable and pointing stick cable)

701979-251 [a] Keyboard with pointing stick for use only on computer models equipped with the Windows 8

operating system in Russia (includes keyboard cable and pointing stick cable)

701979-261 [a] Keyboard with pointing stick for use only on computer models equipped with the Windows 8

operating system in Bulgaria (includes keyboard cable and pointing stick cable)

701979-271 [a] Keyboard with pointing stick for use only on computer models equipped with the Windows 8

operating system in Romania (includes keyboard cable and pointing stick cable)

701979-281 [a] Keyboard with pointing stick for use only on computer models equipped with the Windows 8

operating system in Thailand (includes keyboard cable and pointing stick cable)

701979-291 [a] Keyboard with pointing stick for use only on computer models equipped with the Windows 8

operating system in Japan (includes keyboard cable and pointing stick cable)

701979-A41 [a] Keyboard with pointing stick for use only on computer models equipped with the Windows 8

operating system in Belgium (includes keyboard cable and pointing stick cable)

701979-AB1 [a] Keyboard with pointing stick for use only on computer models equipped with the Windows 8

operating system in Taiwan (includes keyboard cable and pointing stick cable)

701979-AD1 [a] Keyboard with pointing stick for use only on computer models equipped with the Windows 8

operating system in South Korea (includes keyboard cable and pointing stick cable)

701979-B31 [a] Keyboard with pointing stick for use only on computer models equipped with the Windows 8

operating system in the Netherlands (includes keyboard cable and pointing stick cable)

701979-B71 [a] Keyboard with pointing stick for use only on computer models equipped with the Windows 8

operating system in Sweden and Finland (includes keyboard cable and pointing stick cable)

701979-BA1 [a] Keyboard with pointing stick for use only on computer models equipped with the Windows 8

operating system in Slovenia (includes keyboard cable and pointing stick cable)

701979-BB1 [a] Keyboard with pointing stick for use only on computer models equipped with the Windows 8

operating system in the Netherlands (includes keyboard cable and pointing stick cable)

701979-BG1 [a] Keyboard with pointing stick for use only on computer models equipped with the Windows 8

operating system in Switzerland (includes keyboard cable and pointing stick cable)

701979-D61 [a] Keyboard with pointing stick for use only on computer models equipped with the Windows 8

operating system in India (includes keyboard cable and pointing stick cable)

701979-DB1 [a] Keyboard with pointing stick for use only on computer models equipped with the Windows 8

operating system in Canada (includes keyboard cable and pointing stick cable)

Sequential part number listing

Spare part number Description

701979-DD1 [a] Keyboard with pointing stick for use only on computer models equipped with the Windows 8

operating system in Iceland (includes keyboard cable and pointing stick cable)

701979-FL1 [a] Keyboard with pointing stick for use only on computer models equipped with the Windows 8

operating system in the Czech Republic and Slovakia (includes keyboard cable and pointing stick cable)

701979-FP1 [a] Keyboard with pointing stick for use only on computer models equipped with the Windows 8

operating system in Northwest Africa (includes keyboard cable and pointing stick cable)

702080-001 [a] HP un2430 EV-DO/HSPA Mini Card

703148-001 [a] Service cover (includes label indicating country of origin)

710788-001 [a] HP hs2350 HSPA+ Mobile Broadband Module

710789-001 [a] HP lt2522 LTE/EV-DO Mobile Broadband Module

710790-001 [a] HP lt2523 LTE/HSPA+ Mobile Broadband Module

42 Chapter 3 Illustrated parts catalog

4 Removal and replacement

procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

●

Flat-bladed screw driver

●

Magnetic screw driver

●

Phillips P0 and P1 screw drivers

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use

care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Preliminary replacement requirements

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the

computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

44 Chapter 4 Removal and replacement procedures

CAUTION: To prevent damage to the computer when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Preliminary replacement requirements

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

●

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

●

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.

●

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

●

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.

●

Use conductive field service tools, such as cutters, screw drivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe materials.

●

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

●

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

●

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

46 Chapter 4 Removal and replacement procedures

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

●

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

●

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

●

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastics Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

Preliminary replacement requirements

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 67 screws that must be removed, replaced, and/or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. It is necessary to remove the battery to obtain these numbers. See

on page 50 for battery removal instructions.

Battery

Item Component Description

(1) Product name This is the product name affixed to the front of

(2) Serial number (s/n) This is an alphanumeric identifier that is unique to

(3) Part number/Product number (p/n) This number provides specific information about the

48 Chapter 4 Removal and replacement procedures

the computer.

each product.

product’s hardware components. The part number helps a service technician determine what components and parts are needed.

Item Component Description

(4) Warranty period This number describes the duration of the warranty

(5) Model description This is the alphanumeric identifier used to locate

Computer feet

The computer feet are rubber pads that are heat-staked to the base enclosure in the locations illustrated below.

period for the computer.

documents, drivers, and support for the computer.

Component replacement procedures

Battery

Description Spare part number

9-cell, 100-Wh, 3.00-Ah 632423-001

6-cell, 62-Wh, 2.80-Ah 632421-001

6-cell, 55-Wh, 2.80-Ah 632419-001

3-cell, 31-Wh, 2.80-Ah 632417-001

Before disassembling the computer, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

Remove the battery:

1. Position the computer upside-down on a flat surface, with the battery bay toward you.

2. Slide the battery release latch (1) to release the battery.

3. Remove the battery (2) from the computer.

Install the battery by inserting it into the battery bay until you hear a click. The battery release latch automatically resets when the battery is installed.

50 Chapter 4 Removal and replacement procedures

SIM

NOTE: This section applies only to computer models with WWAN capability.

NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the

computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer.

Before removing the SIM, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (see

Remove the SIM:

1. Press in on the SIM (1). (The SIM partially ejects from the SIM slot.)

2. Remove the SIM (2) from the SIM slot.

Battery on page 50).

Reverse this procedure to install the SIM.

Component replacement procedures

Service cover

Description Spare part number

Includes label indicating “Made in China” 685400-001

Includes label indicating country of origin 703148-001

Before removing the service cover, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

Remove the battery (see

Remove the service cover:

Position the computer with the battery bay toward you.

2. Slide the release latch (1) and remove the locking screw (if installed) (2).

Battery on page 50).

3. Slide the release latch (3) to disengage the door from the computer.

4. Remove the service cover (4) by lifting it straight up and away from the computer.

Reverse the removal procedures to install the service cover.

52 Chapter 4 Removal and replacement procedures

Memory module

NOTE: Primary and expansion memory is installed in a stacked configuration in the bottom of

the computer.

Description Spare part number

8-GB memory module (PC3, 12800, 1600-MHz) 670034-001

4-GB memory module (PC3, 12800, 1600-MHz) 641369-001

2-GB memory module (PC3, 12800, 1600-MHz) 652972-001

Update BIOS before adding memory modules

Before adding new memory, make sure you update the computer to the latest BIOS.

CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may

result in various system problems.

To update BIOS:

1. Navigate to

www.hp.com.

2. Click Support & Drivers > click Drivers & Software.

3. In the Enter a product name/number box, type the computer model information, and then

click Search.

Click the link for the computer model.

5. Select the operating system, and then click Next.

6. Under Step 2: Select a Download, click the BIOS link.

7. Click the link for the most recent BIOS.

8. Click the Download button, and then follow the on-screen instructions.

Before removing a memory module, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (see

5. Remove the service cover (see

Battery on page 50).

Service cover on page 52).

Remove the memory module:

1. Spread the retaining tabs (1) on each side of the memory module slot to release the

memory module. (The edge of the module opposite the slot rises away from the computer.)

Component replacement procedures

Remove the memory module (2) by pulling the module away from the slot at an angle.

NOTE: The computer uses two memory slots. The top slot houses the expansion memory module.

The bottom slot houses the primary memory module.

Reverse this procedure to install a memory module.

Bluetooth module

NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth

module cable is included in the Cable Kit, spare part number 693306-001.

Description Spare part number

Bluetooth module 655792-001

Before removing a Bluetooth module, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (see

5. Remove the service cover (see

Battery on page 50).

Service cover on page 52).

Remove the Bluetooth module:

Disconnect the Bluetooth module cable (1) from the system board.

54 Chapter 4 Removal and replacement procedures

Release the Bluetooth module cable (2) from the clip and routing channel built into the speaker assembly.

3. Lift and rotate the front edge of the Bluetooth module (1) until it disengages from the clip built into

the speaker assembly.

4. Disconnect the Bluetooth module cable (2) from the Bluetooth module.

5. Remove the Bluetooth module (3).

Reverse this procedure to install a memory module.

Component replacement procedures

Speaker assembly

Description Spare part number

Speaker assembly (includes cable) 651377-001

Before removing the speaker assembly, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

Remove the battery (see

Battery on page 50), and then remove the following components:

5. Remove the service cover (see

6. Remove the Bluetooth module (see

Service cover on page 52).

Bluetooth module on page 54)

Remove the speaker assembly:

1. Disconnect the speaker assembly cable (1) from the system board.

2. Remove the Phillips PM2.0×3.6 screw (2) and the two Phillips PM2.0×7.7 screws (3) that secure

the speaker assembly to the base enclosure.

3. Remove the speaker assembly (4).

Reverse this procedure to install the speaker assembly.

56 Chapter 4 Removal and replacement procedures

Optical drive

NOTE: The optical drive spare part kit includes the optical drive bezel and optical drive bracket.

Description Spare part number

DVD±RW Double-Layer with SuperMulti Drive 685502-001

DVD-ROM Drive 685419-001

Before removing the optical drive, follow these steps:

Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (see

Remove the service cover (see

Battery on page 50), and then remove the following components:

Service cover on page 52).

Remove the optical drive:

1. Position the computer upside-down with the right side toward you.

2. Loosen the captive Phillips screw (1) that secures the optical drive to the computer.

3. Use a flat-blade screw driver or similar tool to press on the optical drive bracket tab (2) to release

the optical drive.

Remove the optical drive (3) from the computer.

Reverse this procedure to install the optical drive.

Component replacement procedures

Hard drive

NOTE: The hard drive spare part kit does not include the hard drive bracket or screws.

Description Spare part number

750-GB, 7200-rpm, 9.5-mm 633252-001

500-GB, 7200-rpm, 9.5-mm SED 683801-001

500-GB, 7200-rpm, 9.5-mm 634925-001

320-GB, 7200-rpm, 9.5-mm 634862-001

Hard Drive Hardware Kit (includes hard drive bracket, hard drive connector adapter, and screws) 651380-001

Before removing the hard drive, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (see

5. Remove the service cover (see

Battery on page 50).

Service cover on page 52).

Remove the hard drive:

1. Loosen the four captive Phillips screws (1) that secure the hard drive to the computer.

2. Use the hard drive tab (2) to slide the hard drive toward the front of the computer and disconnect

it from the system board.

58 Chapter 4 Removal and replacement procedures

Remove the hard drive (3) by lifting it straight up and away from the computer.

4. If it is necessary to disassemble the hard drive, perform the following steps:

a. Position the hard drive with the connector toward you.

b. Disconnect the hard drive connector adapter (1) from the hard drive.

c. Remove the four Phillips PM3.0×3.3 screws (2) that secure the hard drive bracket to the

hard drive.

d. Remove the hard drive bracket (3) from the hard drive.

The hard drive bracket, hard drive connector adapter, and screws are available in the Hard Drive Hardware Kit, spare part number 651380-001.

Component replacement procedures

Fan

Reverse this procedure to reassemble and install the hard drive.

Description Spare part number

Fan (includes cable) 651378-001

Before removing the fan, follow these steps:

Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (see

Remove the service cover (see

Battery on page 50).

Service cover on page 52).

Remove the fan:

1. Disconnect the fan cable (1) from the system board.

2. Loosen the two captive screws (2) that secure the fan to the top cover.

60 Chapter 4 Removal and replacement procedures

Remove the fan (3).

Reverse this procedure to install the fan.

WWAN module

NOTE: The WWAN module and the WLAN module are not interchangeable.

Description Spare part number

HP hs2350 HSPA+ Mobile Broadband Module 710788-001

HP lt2523 LTE/HSPA+ Mobile Broadband Module 710790-001

HP lt2522 LTE/EV-DO Mobile Broadband Module 710789-001

HP un2430 EV-DO/HSPA Mini Card 702080-001

HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001

Before removing the WWAN module, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

Component replacement procedures

Remove the battery (see

Battery on page 50).

5. Remove the service cover (see

Remove the WWAN module:

1. Disconnect the WWAN antenna cables (1) from the terminals on the WWAN module.

NOTE: The red WWAN antenna cable is connected to the WWAN module “Main” terminal.

The blue WWAN antenna cable is connected to the WWAN module “Aux” terminal.

Service cover on page 52).

62 Chapter 4 Removal and replacement procedures

Remove the two Phillips PM2.0×3.0 screw (2) that secures the WWAN module to the base enclosure. (The WWAN module tilts up.)

Component replacement procedures

Remove the WWAN module (3) by pulling the module away from the slot at an angle.

NOTE: If the WWAN antenna cables are not connected to the terminals on the WWAN module, the

protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WWAN module.

64 Chapter 4 Removal and replacement procedures

WLAN module

Description Spare part number

Atheros WB225 1×1 802.11b/g/n Bluetooth Combo Adapter 675794-001

Broadcom 43228 802.11abgn 2×2 Wi-Fi Adapter 669832-001

Intel Centrino Advanced-N 6205 WLAN module 631954-001

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless

module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support.

Before removing the WLAN module, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (see

5. Remove the service cover (see

Battery on page 50).

Service cover on page 52).

6. Remove the WWAN module (see

WWAN module on page 61).

Component replacement procedures

Remove the WLAN module:

1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.

NOTE: The WLAN antenna cable labeled “1” connects to the WLAN module “Main” terminal

labeled “1”. The WLAN antenna cable labeled “2” connects to the WLAN module “Aux” terminal labeled “2”. If the computer is equipped with an 802.11a/b/g/n WLAN module, the yellow WLAN antenna cable connects to the middle terminal on the WLAN module.

66 Chapter 4 Removal and replacement procedures

Remove the two Phillips PM2.0×3.0 screws (2) that secure the WLAN module to the base enclosure. (The WLAN module tilts up.)

3. Remove the WLAN module (3) by pulling the module away from the slot at an angle.

Component replacement procedures

NOTE: If the WLAN antenna cables are not connected to the terminals on the WLAN module, the

protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WLAN module.

Modem module

NOTE: The modem module does not include a modem module cable. The modem module cable is

included in the Cable Kit, spare part number 651384-001.

Description Spare part number

Modem module (56k v.92 MDC data/fax) 628824-001

Before removing the modem module, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (see

5. Remove the service cover (see

Battery on page 50).

Service cover on page 52).

Remove the modem module:

1. Remove the Phillips PM2.0×3.6 screw (1) that secures the modem module to the system board.

2. Lift the modem module (2) straight up to disconnect it from the system board.

68 Chapter 4 Removal and replacement procedures

4. Remove the modem module.

Reverse this procedure to install the modem module.

Keyboard

Disconnect the RJ-11 cable (3) from the modem module.

NOTE: The keyboard spare part kit includes a pointing stick, keyboard cable, and pointing stick

cable.

For use in country/region Spare part

number

For use only on computer models equipped with the Windows 8 Standard and Professional operating system:

For use in Belgium 701979-A41 For use in Norway 701979-091

For use in Brazil 701979-201 For use in Northwest Africa 701979-FP1

For use in Bulgaria 701979-261 For use in Portugal 701979-131

For use in Canada 701979-DB1 For use in Romania 701979-271

For use in the Czech Republic and Slovakia

For use in Denmark 701979-081 For use in Saudi Arabia 701979-171

For use in France 701979-051 For use in Slovenia 701979-BA1

For use in Germany 701979-041 For use in South Korea 701979-AD1

For use in Greece 701979-151 For use in Spain 701979-071

For use in Hungary 701979-211 For use in Sweden and Finland 701979-B71

701979-FL1 For use in Russia 701979-251

For use in country/region Spare part

number

For use in the Netherlands 701979-B31

For use in Iceland 701979-DD1 For use in Switzerland 701979-BG1

For use in India 701979-D61 For use in Taiwan 701979-AB1

Component replacement procedures

For use in country/region Spare part

number

For use in Israel 701979-BB1 For use in Thailand 701979-281

For use in Italy 701979-061 For use in Turkey 701979-141

For use in country/region Spare part

number

For use in Japan 701979-291 For use in the United Kingdom and

Singapore

For use in Latin America 701979-161 For use in the United States 701979-001

For use only on computer models equipped with the Windows 7 operating system:

For use in Belgium 696693-A41 For use in Norway 696693-091

For use in Brazil 693362-201 For use in Northwest Africa 696693-FP1

For use in Bulgaria 696693-261 For use in Portugal 696693-131

For use in Canada 696693-DB1 For use in Romania 696693-271

For use in the Czech Republic and Slovakia

For use in Denmark 696693-081 For use in Saudi Arabia 696693-171

For use in France 696693-051 For use in Slovenia 696693-BA1

For use in Germany 696693-041 For use in South Korea 696693-AD1

For use in Greece 696693-151 For use in Spain 696693-071

For use in Hungary 696693-211 For use in Sweden and Finland 696693-B71

For use in Iceland 696693-DD1 For use in Switzerland 696693-BG1

696693-FL1 For use in Russia 696693-251

For use in the Netherlands 696693-B31

701979-031

For use in India 696693-D61 For use in Taiwan 696693-AB1

For use in Israel 696693-BB1 For use in Thailand 696693-281

For use in Italy 696693-061 For use in Turkey 696693-141

For use in Japan 696693-291 For use in the United Kingdom

and Singapore

For use in Latin America 696693-161 For use in the United States 696693-001

696693-031

Before removing the keyboard, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (see

Battery on page 50).

70 Chapter 4 Removal and replacement procedures

Remove the service cover (see

Service cover on page 52).

6. Remove the fan (see

Fan on page 60).

Remove the keyboard:

1. Loosen the three Phillips captive screws that secure the keyboard to the computer.

Rest and secure the computer on its left side.

3. Partially open the computer.

4. Insert a screw driver or similar thin tool into the keyboard release opening in the fan opening, and

then press on the back of the keyboard until the keyboard disengages from the computer.

5. Turn the computer right-side up with the front toward you.

Component replacement procedures

Open the computer.

7. Lift the rear edge of the keyboard until the keyboard rests at an angle, and then swing the top

edge of the keyboard up and forward (1) until it rests upside down on the palm rest.

8. Release the zero insertion force (ZIF) connector (2) to which the pointing stick cable is attached,

and then disconnect the pointing stick cable (3) from the system board.

9. Release the ZIF connector (4) to which the keyboard cable is attached, and then disconnect the

keyboard cable (5) from the system board.

10. Remove the keyboard (6).

Reverse this procedure to install the keyboard.

RTC battery

Description Spare part number

RTC battery (includes cable and double-sided adhesive) 665733-001

Before removing the RTC battery, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

72 Chapter 4 Removal and replacement procedures

Disconnect all external devices from the computer.

4. Remove the battery (see

Service cover (see

b. Fan (see

c. Keyboard (see

Remove the RTC battery:

1. Disconnect the RTC battery cable (1) from the system board.

2. Detach the RTC battery (2) from the system board. (The RTC battery is attached to the system

board with double-sided adhesive.)

Fan on page 60)

Battery on page 50), and then remove the following components:

Service cover on page 52)

Keyboard on page 69)

3. Remove the RTC battery.

Reverse this procedure to install the RTC battery.

Component replacement procedures

Base enclosure

Description Spare part number

Base enclosure (includes 4 rubber feet, battery release latch assembly, service cover release latch assembly, and replacement thermal material)

685403-001

Before removing the base enclosure, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (see

a. Service cover (see

b. Bluetooth module (see

c. Speaker assembly (see

d. Optical drive (see

e. Hard drive (see

f. Fan (see

Fan on page 60)

Battery on page 50), and then remove the following components:

Service cover on page 52)

Bluetooth module on page 54)

Speaker assembly on page 56)

Optical drive on page 57)

Hard drive on page 58)

g. WWAN module (see

h. Modem module (see

i. Keyboard (see

Keyboard on page 69)

WWAN module on page 61)

Modem module on page 68)

74 Chapter 4 Removal and replacement procedures

Remove the base enclosure:

1. Release the ZIF connectors to which the following cables are attached, and then disconnect the

corresponding cables from the system board:

(1) Power button board cable

(2) Fingerprint reader board cable

(3) Function board cable

2. Close the computer.

3. Turn the computer upside down, with the battery bay toward you.

Component replacement procedures

Remove the four Torx TM2.5×8.0 screws that secure the base enclosure to the computer.

5. Remove the three rubber screw covers in the front corners (1) and the right side (2) of the

base enclosure. The rubber screw covers are included in the Rubber Kit, spare part number 651382-001.

Remove the five Torx TM2.5×8.0 screws (3) that secure the base enclosure to the computer.

76 Chapter 4 Removal and replacement procedures

Remove the following screws that secure the base enclosure to the computer:

(1) Three Phillips PM2.0×7.6 screws (two on the front edge of the computer and one in the middle of the computer)

(2) Two Phillips PM2.0×3.6 screws in the optical drive bay

(3) Three Phillips PM2.0×3.6 screws in the battery bay

8. Lift the rear edge of the base enclosure (1), and then swing the base enclosure up and forward

until the base enclosure detaches from the computer.

Component replacement procedures

Remove the base enclosure (2) from the computer.

10. Remove the base enclosure.

NOTE: When replacing the base enclosure, thoroughly clean the thermal pad material from the

surfaces of the PCH chip (1) and the base enclosure (2). All base enclosure and system board spare part kits include replacement thermal pad material.

Reverse this procedure to install the base enclosure.

78 Chapter 4 Removal and replacement procedures

System board

NOTE: The system board spare part kit includes replacement thermal material.

Description Spare part number

For use only on computer models equipped with the Windows 8 Professional operating system in all countries and regions except the People's Republic of China and the Ukraine

For use only on computer models equipped with the Windows 8 Standard operating system in all countries and regions except the People's Republic of China and the Ukraine

For use only on computer models equipped with the Windows 7 operating system in all countries and regions except the People's Republic of China and the Ukraine

For use only on computer models equipped with the Windows 7 operating system in the People's Republic of China and the Ukraine

685404-601

685404-501

685404-001

692857-001

Before removing the system board, follow these steps:

Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

Remove the battery (see

a. Service cover (see

b. Bluetooth module (see

Battery on page 50), and then remove the following components:

Service cover on page 52)

Bluetooth module on page 54)

c. Speaker assembly (see

d. Optical drive (see

e. Hard drive (see

f. Fan (see

Fan on page 60)

Hard drive on page 58)

g. WWAN module (see

h. Modem module (see

Keyboard (see

Keyboard on page 69)

j. Base enclosure (see

Speaker assembly on page 56)

Optical drive on page 57)

WWAN module on page 61)

Modem module on page 68)

Base enclosure on page 74)

NOTE: When replacing the system board, be sure that the following components are removed from

the defective system board and installed on the replacement system board:

●

SIM (see

●

Memory module (see

SIM on page 51)

Memory module on page 53)

Component replacement procedures

●

WLAN module (see

WLAN module on page 65)

●

RTC battery (see

●

Heat sink (see

●

Processor (see

RTC battery on page 72)

Heat sink on page 81)

Processor on page 84)

Remove the system board:

1. Remove the ExpressCard slot space saver (1).

2. Release the ZIF connector (2) to which the Smart Card reader assembly cable is connected, and

then disconnect the Smart Card reader assembly cable (3) from the system board.

3. Release the tape (4) that secures the display panel cable to the system board, and then disconnect

the display panel cable (5) from the system board.

4. Release the display panel cable from the clip (6) built into the right display hinge.

5. Release the wireless antenna cables from the retention clip (7) attached to the system board.

6. Remove the Phillips PM2.0×3.6 screw (1) that secures the system board to the top cover.

7. Lift the left side of the system board (2) until it rests at an angle.

80 Chapter 4 Removal and replacement procedures

Remove the system board (3) by sliding it up and to the left at an angle.

9. Remove the system board.

Reverse this procedure to install the system board.

Heat sink

Description Spare part number

Heat sink (includes replacement thermal material) 685508-001

Before removing the heat sink, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (see

computer on, and then shut it down through the operating system.

Battery on page 50), and then remove the following components:

a. Service cover (see

b. Bluetooth module (see

c. Speaker assembly (see

Optical drive (see

Service cover on page 52)

Bluetooth module on page 54)

Speaker assembly on page 56)

Optical drive on page 57)

e. Hard drive (see

f. Fan (see

Fan on page 60)

Hard drive on page 58)

Component replacement procedures

WWAN module (see

WWAN module on page 61)

h. Modem module (see

Keyboard (see

j. Base enclosure (see

k. System board (see

Modem module on page 68)

Keyboard on page 69)

Base enclosure on page 74)

System board on page 79)

Remove the heat sink:

1. Following the 1, 2, 3, 4 sequence stamped into the heat sink, loosen the four captive Philllips

screws (1) that secure the heat sink to the system board.

82 Chapter 4 Removal and replacement procedures

Remove the heat sink (2).

NOTE: Due to the adhesive quality of the thermal material located between the heat sink and

the system board components, it may be necessary to move the heat sink from side to side to detach it.

NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and

the system board components each time the heat sink is removed. Replacement thermal material is included with the heat sink and system board spare part kits. Thermal paste is used on the processor (1) and the heat sink section (2) that services it.

Component replacement procedures

Reverse this procedure to install the heat sink.

Processor

Description Spare part number

Intel Dual Core i7-3520M 2.90-GHz processor (SC turbo up to 3.60-GHz; 1600-MHz FSB, 4.0MB L3 cache, 35 W)

Intel Dual Core i5-3360M 2.80-GHz processor (SC turbo up to 3.50-GHz; 1600-MHz FSB, 3.0MB L3 cache, 35 W)

Intel Dual Core i5-3320M 2.60-GHz processor (SC turbo up to 3.30-GHz; 1600-MHz FSB, 3.0MB L3 cache, 35 W)

Intel Dual Core i5-3210M 2.50-GHz processor (SC turbo up to 3.10-GHz; 1600-MHz FSB, 3.0MB L3 cache, 35 W)

Intel Core i3-3110M 2.40-GHz processor (1600-MHz FSB, 3.0-MB L3 cache, 35 W) 682417-001

681954-001

681953-001

681952-001

680645-001

Before removing the processor, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (see

a. Service cover (see

Battery on page 50), and then remove the following components:

Service cover on page 52)

b. Bluetooth module (see

c. Speaker assembly (see

d. Optical drive (see

e. Hard drive (see

f. Fan (see

Fan on page 60)

Optical drive on page 57)

Hard drive on page 58)

g. WWAN module (see

h. Modem module (see

i. Keyboard (see

j. Base enclosure (see

k. System board (see

l. Heat sink (see

Modem module on page 68)

Keyboard on page 69)

Base enclosure on page 74)

System board on page 79)

Heat sink on page 81)

Bluetooth module on page 54)

Speaker assembly on page 56)

WWAN module on page 61)

84 Chapter 4 Removal and replacement procedures

Remove the processor:

1. Use a flat-bladed screw driver (1) to turn the processor locking screw one-half turn

counterclockwise, until you hear a click.

2. Lift the processor (2) straight up, and remove it.

NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4)

embossed on the processor socket when you install the processor.

Reverse this procedure to install the processor.

Component replacement procedures

Fingerprint reader board

Description Spare part number

Fingerprint reader board (includes bracket and cable) 685410-001

Before removing the fingerprint reader board, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

Remove the battery (see

Battery on page 50), and then remove the following components:

a. Service cover (see

b. Bluetooth module (see

c. Speaker assembly (see

d. Optical drive (see

e. Hard drive (see

f. Fan (see

Fan on page 60)

g. WWAN module (see

h. Modem module (see

Keyboard (see

j. Base enclosure (see

Service cover on page 52)

Bluetooth module on page 54)

Speaker assembly on page 56)

Optical drive on page 57)

Hard drive on page 58)

WWAN module on page 61)

Modem module on page 68)

Keyboard on page 69)

Base enclosure on page 74)

Remove the fingerprint reader board:

1. Remove the Phillips PM2.0×3.6 screw (1) that secures the fingerprint reader board bracket to the

top cover.

2. Remove the fingerprint reader board bracket (2).

86 Chapter 4 Removal and replacement procedures

Remove the fingerprint reader board and cable (3).

Reverse this procedure to install the fingerprint reader board.

Top cover

NOTE: The top cover spare part kit includes the TouchPad and TouchPad cable. The TouchPad cable

is also available in the Cable Kit, spare part number 651384-001.

Description Spare part number

For use on computer models equipped with a fingerprint reader 685407-001

For use on computer models not equipped with a fingerprint reader 685406-001

Before removing the top cover, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

4. Remove the battery (see

computer on, and then shut it down through the operating system.

Disconnect the power from the computer by unplugging the power cord from the computer.

Disconnect all external devices from the computer.

Battery on page 50), and then remove the following components:

a. Service cover (see

Service cover on page 52)

b. Bluetooth module (see

Bluetooth module on page 54)

Component replacement procedures

Speaker assembly (see

Speaker assembly on page 56)

d. Optical drive (see

Hard drive (see

f. Fan (see

g. WWAN module (see

h. Modem module (see

i. Keyboard (see

j. Base enclosure (see

k. System board (see

NOTE: When replacing the top cover, be sure that the following components are removed from the

defective top cover and installed on the replacement top cover:

●

Fingerprint reader board (see

●

Function button board (see

●

Power button board (see

●

Smart Card reader assembly (see

Fan on page 60)

Optical drive on page 57)

Hard drive on page 58)

WWAN module on page 61)

Modem module on page 68)

Keyboard on page 69)

Base enclosure on page 74)

System board on page 79)

Fingerprint reader board on page 86)

Function button board on page 89)

Power button board on page 91)

Smart Card reader assembly on page 92)

Remove the top cover:

1. Release the wireless antenna cables (1) from the routing channels (2) built into the top cover.

Remove the two Phillips PM2.0×7.6 screws (1) that secure the display assembly to the top cover.

88 Chapter 4 Removal and replacement procedures

Swing the display hinges (2) up and back until the top cover is free for removal.

Slide the top cover forward (3).

Remove the top cover (4).

Reverse this procedure to install the top cover.

Function button board

Description Spare part number

Function button board (includes cable) 685409-001

Before removing the function button board, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

Remove the battery (see

a. Service cover (see

b. Bluetooth module (see

c. Speaker assembly (see

Battery on page 50), and then remove the following components:

Service cover on page 52)

Bluetooth module on page 54)

Speaker assembly on page 56)

Component replacement procedures

Optical drive (see

Optical drive on page 57)

e. Hard drive (see

Fan (see

Fan on page 60)

g. WWAN module (see

h. Modem module (see

i. Keyboard (see

j. Base enclosure (see

k. System board (see

l. Top cover (see

Hard drive on page 58)

WWAN module on page 61)

Modem module on page 68)

Keyboard on page 69)

Base enclosure on page 74)

System board on page 79)

Top cover on page 87)

Remove the function button board:

1. Position the top cover with the top edge toward you.

Press down on the bottom edge (1) of the retention bracket, and then slide the top edge of the bracket (2) out of the top cover.

NOTE: The retention bracket is included in the Bracket Kit, spare part number 651381-001.

3. Remove the Phillips PM2.0×3.6 screw (3) that secures the function button board to the top cover.

4. Remove the function button board (4) and cable.

Reverse this procedure to install the function button board.

90 Chapter 4 Removal and replacement procedures

Power button board

Description Spare part number

Power button board (includes cable) 685408-001

Before removing the power button board, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

Remove the battery (see

Battery on page 50), and then remove the following components:

a. Service cover (see

b. Bluetooth module (see

c. Speaker assembly (see

d. Optical drive (see

e. Hard drive (see

f. Fan (see

Fan on page 60)

g. WWAN module (see

h. Modem module (see

Keyboard (see

j. Base enclosure (see

k. System board (see

l. Top cover (see

Service cover on page 52)

Bluetooth module on page 54)

Speaker assembly on page 56)

Optical drive on page 57)

Hard drive on page 58)

WWAN module on page 61)

Modem module on page 68)

Keyboard on page 69)

Base enclosure on page 74)

System board on page 79)

Top cover on page 87)

Remove the power button board:

1. Position the top cover with the top edge toward you.

2. Release the tape (1) the secures the power button board cable to the top cover.

3. Remove the Phillips PM2.0×3.6 screw (2) that secures the power button board to the top cover.

4. Lift the left side of the power button board (3) until it rests at an angle.

Component replacement procedures

Remove the power button board (4) and cable by sliding it up and to the left at an angle.

Reverse this procedure to install the power button board.

Smart Card reader assembly

Description Spare part number

Smart Card reader assembly (includes Smart Card reader cable and function LED board cable) 685503-001

Before removing the Smart Card reader assembly, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (see

a. Service cover (see

b. Bluetooth module (see

c. Speaker assembly (see

Battery on page 50), and then remove the following components:

Service cover on page 52)

Bluetooth module on page 54)

Speaker assembly on page 56)

Optical drive (see

e. Hard drive (see

Optical drive on page 57)

Hard drive on page 58)

92 Chapter 4 Removal and replacement procedures

HP C6Z52UTABA User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Product description

2 External component identification

Display

Buttons and fingerprint reader (select models only)

Keys

Lights

TouchPad

Front

Left side

Rear

Right side

Bottom

3 Illustrated parts catalog

Service tag

Computer major components

Display assembly subcomponents

Cable Kit

Mass storage device

Plastics Kit

Miscellaneous parts

Sequential part number listing

Preliminary replacement requirements

Tools required

Service considerations

Plastic parts

Cables and connectors

Drive handling

Grounding guidelines

Electrostatic discharge damage

Packaging and transporting guidelines

Workstation guidelines

Equipment guidelines

Component replacement procedures

Service tag

Computer feet

Battery

Service cover

Memory module

Bluetooth module

Speaker assembly

Optical drive

Hard drive

WWAN module

WLAN module

Modem module

Keyboard

RTC battery

Base enclosure

System board

Heat sink

Processor

Fingerprint reader board

Top cover

Function button board

Power button board

Smart Card reader assembly