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HP Compaq Business PC Hardware
Reference Guide
Pro 6300 Series Microtower
Pro 6300 Series Small Form Factor
First Edition (March 2012)
Document part number: 686565-001
About This Book
This guide provides basic information for upgrading HP Compaq Business PCs.
WARNING!Text set off in this manner indicates that failure to follow directions could result in bodily
harm or loss of life.
CAUTION:Text set off in this manner indicates that failure to follow directions could result in
damage to equipment or loss of information.
NOTE:Text set off in this manner provides important supplemental information.
iii
iv About This Book
Table of contents
1 Product Features ............................................................................................................................................ 1
Standard Configuration Features ......................................................................................................... 1
Microtower (MT) Front Panel Components .......................................................................................... 2
Small Form Factor (SFF) Front Panel Components ............................................................................. 3
Index ................................................................................................................................................................... 95
vii
viii
1Product Features
Standard Configuration Features
Features may vary depending on the model. For a complete listing of the hardware and software
installed in the computer, run the diagnostic utility (included on some computer models only).
Figure 1-1 Microtower Configuration
Figure 1-2 Small Form Factor Configuration
NOTE:The Small Form Factor computer can also be used in a tower orientation. For more
information, see
Changing from Desktop to Tower Configuration on page 49 in this guide.
Standard Configuration Features1
Microtower (MT) Front Panel Components
Drive configuration may vary by model. Some models have a bezel blank covering one or more drive
bays.
Table 1-1 Front Panel Components
15.25-inch Optical Drives53.5-inch Media Card Reader (optional)
2Hard Drive Activity Light6Dual-State Power Button
3Microphone/Headphone Connector7Power On Light
4USB (Universal Serial Bus) 2.0 Ports8Headphone Connector
NOTE: When a device is plugged into the Microphone/Headphone Connector, a dialog box will pop up asking if
you want to use the connector for a microphone Line-In device or a headphone. You can reconfigure the
connector at any time by double-clicking the Realtek HD Audio Manager icon in the Windows taskbar.
NOTE: The Power On Light is normally green when the power is on. If it is flashing red, there is a problem with
the computer and it is displaying a diagnostic code. Refer to the Maintenance and Service Guide to interpret the
code.
2Chapter 1 Product Features
Small Form Factor (SFF) Front Panel Components
Drive configuration may vary by model. Some models have a bezel blank covering one or more drive
bays.
2Dual-State Power Button63.5-inch Media Card Reader (optional)
3Power On Light7Hard Drive Activity Light
4USB (Universal Serial Bus) Ports8Headphone Connector
NOTE: When a device is plugged into the Microphone/Headphone Connector, a dialog box will pop up asking if
you want to use the connector for a microphone Line-In device or a headphone. You can reconfigure the
connector at any time by double-clicking the Realtek HD Audio Manager icon in the Windows taskbar.
NOTE: The Power On Light is normally green when the power is on. If it is flashing red, there is a problem with
the computer and it is displaying a diagnostic code. Refer to the Maintenance and Service Guide to interpret the
code.
Small Form Factor (SFF) Front Panel Components3
Microtower (MT) Rear Panel Components
Figure 1-4 Rear Panel Components
Table 1-3 Rear Panel Components
1 Power Cord Connector6Line-Out Connector for powered audio
2
3
4
5
11
NOTE: An optional second serial port and an optional parallel port are available from HP.
When a device is plugged into the blue Line-In Audio Connector, a dialog box will pop up asking if you want to use
the connector for a line-in device or a microphone. You can reconfigure the connector at any time by doubleclicking the Realtek HD Audio Manager icon in the Windows taskbar.
The monitor connectors on the system board are inactive when a graphics card is installed in the computer.
If a graphics card is installed into one of the motherboard slots, the connectors on the graphics card and the
system board may be used at the same time. Some settings may need to be changed in Computer Setup to use
both connectors.
NOTE: An optional second serial port and an optional parallel port are available from HP.
When a device is plugged into the blue Line-In Audio Connector, a dialog box will pop up asking if you want to use
the connector for a line-in device or a microphone. You can reconfigure the connector at any time by doubleclicking the Realtek HD Audio Manager icon in the Windows taskbar.
The monitor connectors on the system board are inactive when a graphics card is installed in the computer.
If a graphics card is installed into one of the motherboard slots, the connectors on the graphics card and the
system board may be used at the same time. Some settings may need to be changed in Computer Setup to use
both connectors.
Line-Out Connector for powered audio
devices (green)
USB 2.0 ports11Line-In Audio Connector (blue)
USB 3.0 ports
Small Form Factor (SFF) Rear Panel Components5
Media Card Reader Components
The media card reader is an optional device available on some models only. Refer to the following
illustration and table to identify the media card reader components.
Figure 1-6 Media Card Reader Components
Table 1-5 Media Card Reader Components
No.SlotMedia
1xD
2MicroSD●MicroSD (T-Flash)●MicroSDHC
3Media Card Reader
Activity Light
4SD/MMC+/miniSD●Secure Digital (SD)
5USB●USB (Universal Serial
6CompactFlash I/II●CompactFlash Card
7MS PRO/MS PRO DUO ●Memory Stick (MS)
xD-Picture Card (xD)
●
●MiniSDHC
Secure Digital High
●
Capacity (SDHC)
MiniSD
●
Bus) Port
Type 1
●MagicGate Memory
Stick (MG)
●MagicGate Memory
Duo
MultiMediaCard
●
(MMC)
Reduced Size
●
MultiMediaCard (RS
MMC)
●CompactFlash Card
Type 2
●Memory Stick Select
●Memory Stick Duo
(MS Duo)
●Memory Stick PRO
(MS PRO)
●MultiMediaCard 4.0
(MMC Plus)
Reduced Size
●
MultiMediaCard 4.0
(MMC Mobile)
MMC Micro (adapter
●
required)
●MicroDrive
●Memory Stick PRO
Duo (MS PRO Duo)
Memory Stick PRO-
●
HG Duo
●Memory Stick Micro
(M2) (adapter
required)
6Chapter 1 Product Features
Keyboard
Figure 1-7 Keyboard Components
Table 1-6 Keyboard Components
1Function KeysPerform special functions depending on the software application being used.
2Editing KeysIncludes the following: Insert, Home, Page Up, Delete, End, and Page Down.
3Status LightsIndicate the status of the computer and keyboard settings (Num Lock, Caps
Lock, and Scroll Lock).
4Numeric KeysWork like a calculator keypad.
5Arrow KeysUsed to navigate through a document or Web site. These keys allow you to
6Ctrl KeysUsed in combination with another key; their effect depends on the application
7
Application Key
8
Windows Logo Keys
9Alt KeysUsed in combination with another key; their effect depends on the application
1
Keys available in select geographic regions.
1
move left, right, up, and down, using the keyboard instead of the mouse.
software you are using.
Used (like the right mouse button) to open pop-up menus in a Microsoft Office
application. May perform other functions in other software applications.
1
Used to open the Start menu in Microsoft Windows. Used in combination with
other keys to perform other functions.
software you are using.
Keyboard7
Using the Windows Logo Key
Use the Windows Logo key in combination with other keys to perform certain functions available in
the Windows operating system. Refer to
Table 1-7 Windows Logo Key Functions
The following Windows Logo Key functions are available in Microsoft Windows XP, Microsoft Windows Vista, and
Microsoft Windows 7.
Windows Logo KeyDisplays or hides the Start menu
Windows Logo Key + dDisplays the Desktop
Windows Logo Key + mMinimizes all open applications
Shift + Windows Logo Key + mUndoes Minimize All
Windows Logo Key + eLaunches My Computer
Windows Logo Key + fLaunches Find Document
Windows Logo Key + Ctrl + fLaunches Find Computer
Windows Logo Key + F1Launches Windows Help
Keyboard on page 7 to identify the Windows Logo key.
Windows Logo Key + lLocks the computer if you are connected to a network domain,
Windows Logo Key + rLaunches the Run dialog box
Windows Logo Key + uLaunches the Utility Manager
Windows Logo Key + TabWindows XP - Cycles through the Taskbar buttons
In addition to the Windows Logo Key functions described above, the following functions are also available in
Microsoft Windows Vista and Windows 7.
Ctrl + Windows Logo Key + TabUse the arrow keys to cycle through programs on the Taskbar
Windows Logo Key + SpacebarBrings all gadgets to the front and select Windows Sidebar
Windows Logo Key + gCycles through Sidebar gadgets
Windows Logo Key + tCycles through programs on the taskbar
Windows Logo Key + uLaunches Ease of Access Center
Windows Logo Key + any number keyLaunches the Quick Launch shortcut that is in the position that
or allows you to switch users if you are not connected to a
network domain
Windows Vista and Windows 7 - Cycles through programs on
the Taskbar using the Windows Flip 3-D
by using Windows Flip 3-D
corresponds to the number (for example, Windows Logo Key + 1
launches the first shortcut in the Quick Launch menu)
In addition to the Windows Logo Key functions described above, the following functions are also available in
Microsoft Windows 7.
Windows Logo Key + Ctrl + bSwitches to the program that displayed a message in the
Windows Logo Key + pChoose a presentation display mode
Windows Logo Key + up arrowMaximizes the window
Windows Logo Key + left arrowSnaps the window to the left side of the screen
8Chapter 1 Product Features
notification area
Table 1-7 Windows Logo Key Functions (continued)
Windows Logo Key + right arrowSnaps the window to the right side of the screen
Windows Logo Key + down arrowMinimizes the window
Windows Logo Key + Shift + up arrowStretches the window to the top and bottom of the screen
Windows Logo Key + Shift + left arrow or right
arrow
Windows Logo Key + + (on numpad)Zooms in
Windows Logo Key + - (on numpad)Zooms out
Serial Number Location
Each computer has a unique serial number and a product ID number that are located on the top
cover of the computer. Keep these numbers available for use when contacting customer service for
assistance.
Figure 1-8 Microtower Serial Number and Product ID Location
Moves a window from one monitor to another
Serial Number Location9
Figure 1-9 Small Form Factor Serial Number and Product ID Location
10Chapter 1 Product Features
2Microtower (MT) Hardware Upgrades
Serviceability Features
The computer includes features that make it easy to upgrade and service. No tools are needed for
most of the installation procedures described in this chapter.
Warnings and Cautions
Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and
warnings in this guide.
WARNING!To reduce the risk of personal injury from electrical shock, hot surfaces, or fire:
Disconnect the power cord from the wall outlet and allow the internal system components to cool
before touching.
Do not plug telecommunications or telephone connectors into the network interface controller (NIC)
receptacles.
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times.
To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation,
setup, posture, and health and work habits for computer users, and provides important electrical and
mechanical safety information. This guide is located on the Web at
WARNING!Energized and moving parts inside.
Disconnect power to the equipment before removing the enclosure.
Replace and secure the enclosure before re-energizing the equipment.
CAUTION:Static electricity can damage the electrical components of the computer or optional
equipment. Before beginning these procedures, ensure that you are discharged of static electricity by
briefly touching a grounded metal object. See Electrostatic Discharge on page 92 for more
information.
When the computer is plugged into an AC power source, voltage is always applied to the system
board. You must disconnect the power cord from the power source before opening the computer to
prevent damage to internal components.
http://www.hp.com/ergo.
Serviceability Features11
Removing the Computer Access Panel
To access internal components, you must remove the access panel:
1.Remove/disengage any security devices that prohibit opening the computer.
2.Remove all removable media, such as compact discs or USB flash drives, from the computer.
3.Turn off the computer properly through the operating system, then turn off any external devices.
4.Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION:Regardless of the power-on state, voltage is always present on the system board
as long as the system is plugged into an active AC outlet. You must disconnect the power cord
to avoid damage to the internal components of the computer.
5.Loosen the two captive thumbscrews (1) that secure the access panel to the computer chassis.
6.Use the handle located between the thumbscrews to lift the access panel off the unit (2).
NOTE:You may want to lay the computer on its side to install internal parts. Be sure the side
with the access panel is facing up.
Figure 2-1 Removing the Computer Access Panel
12Chapter 2 Microtower (MT) Hardware Upgrades
Replacing the Computer Access Panel
1.Slide the lip on the front end of the access panel under the lip on the front of the chassis (1) then
press the back end of the access panel onto the unit (2).
Figure 2-2 Replacing the Computer Access Panel
2.Ensure that the panel is completely closed (1) and tighten the two thumbscrews that secure the
access panel to the chassis (2).
Figure 2-3 Tightening the Access Panel Thumbscrews
Replacing the Computer Access Panel13
Removing the Front Bezel
1.Remove/disengage any security devices that prohibit opening the computer.
2.Remove all removable media, such as compact discs or USB flash drives, from the computer.
3.Turn off the computer properly through the operating system, then turn off any external devices.
4.Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION:Regardless of the power-on state, voltage is always present on the system board
as long as the system is plugged into an active AC outlet. You must disconnect the power cord
to avoid damage to the internal components of the computer.
5.Remove the computer access panel.
6.Lift up the three tabs on the side of the bezel (1), then rotate the bezel off the chassis (2).
Figure 2-4 Removing the Front Bezel
Removing Bezel Blanks
On some models, there are bezel blanks covering the 3.5-inch and 5.25-inch drive bays that need to
be removed before installing a drive. To remove a bezel blank:
1.Remove the access panel and front bezel.
14Chapter 2 Microtower (MT) Hardware Upgrades
2.To remove a bezel blank, push the two retaining tabs that hold the bezel blank in place towards
the outer right edge of the bezel (1) and slide the bezel blank back and to the right to remove it
(2).
Figure 2-5 Removing a Bezel Blank
Replacing the Front Bezel
Insert the three hooks on the left side of the bezel into the rectangular holes on the chassis (1) then
rotate the right side of the bezel onto the chassis (2) and snap it into place.
Figure 2-6 Replacing the Front Bezel
Replacing the Front Bezel15
System Board Connections
Refer to the following illustrations and tables to identify the system board connectors for your model.
The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3SDRAM) dual inline memory modules (DIMMs).
DIMMs
The memory sockets on the system board can be populated with up to four industry-standard DIMMs.
These memory sockets are populated with at least one preinstalled DIMM. To achieve the maximum
memory support, you can populate the system board with up to 16-GB of memory configured in a
high-performing dual channel mode.
DDR3-SDRAM DIMMs
CAUTION:This product DOES NOT support DDR3 Ultra Low Voltage (DDR3U) memory. The
processor is not compatible with DDR3U memory and if you plug DDR3U memory into the system
board, it can cause the physical damage to the DIMM or invoke system malfunction.
For proper system operation, the DDR3-SDRAM DIMMs must be:
support CAS latency 11 DDR3 1600 MHz (11-11-11 timing)
●
contain the mandatory JEDEC SPD information
●
In addition, the computer supports:
512-Mbit, 1-Gbit, and 2-Gbit non-ECC memory technologies
●
●single-sided and double-sided DIMMs
DIMMs constructed with x8 and x16 DDR devices; DIMMs constructed with x4 SDRAM are not
●
supported
NOTE:The system will not operate properly if you install unsupported DIMMs.
Populating DIMM Sockets
There are four DIMM sockets on the system board, with two sockets per channel. The sockets are
labeled DIMM1, DIMM2, DIMM3, and DIMM4. Sockets DIMM1 and DIMM2 operate in memory
channel B. Sockets DIMM3 and DIMM4 operate in memory channel A.
Installing Additional Memory17
The system will automatically operate in single channel mode, dual channel mode, or flex mode,
depending on how the DIMMs are installed.
The system will operate in single channel mode if the DIMM sockets are populated in one
●
channel only.
●The system will operate in a higher-performing dual channel mode if the total memory capacity
of the DIMMs in Channel A is equal to the total memory capacity of the DIMMs in Channel B.
The technology and device width can vary between the channels. For example, if Channel A is
populated with two 1-GB DIMMs and Channel B is populated with one 2-GB DIMM, the system
will operate in dual channel mode.
The system will operate in flex mode if the total memory capacity of the DIMMs in Channel A is
●
not equal to the total memory capacity of the DIMMs in Channel B. In flex mode, the channel
populated with the least amount of memory describes the total amount of memory assigned to
dual channel and the remainder is assigned to single channel. For optimal speed, the channels
should be balanced so that the largest amount of memory is spread between the two channels.
If one channel will have more memory than the other, the larger amount should be assigned to
Channel A. For example, if you are populating the sockets with one 2-GB DIMM, and three 1-GB
DIMMs, Channel A should be populated with the 2-GB DIMM and one 1-GB DIMM, and Channel
B should be populated with the other two 1-GB DIMMs. With this configuration, 4-GB will run as
dual channel and 1-GB will run as single channel.
●In any mode, the maximum operational speed is determined by the slowest DIMM in the system.
Installing DIMMs
CAUTION:You must disconnect the power cord and wait approximately 30 seconds for the power
to drain before adding or removing memory modules. Regardless of the power-on state, voltage is
always supplied to the memory modules as long as the computer is plugged into an active AC outlet.
Adding or removing memory modules while voltage is present may cause irreparable damage to the
memory modules or system board.
The memory module sockets have gold-plated metal contacts. When upgrading the memory, it is
important to use memory modules with gold-plated metal contacts to prevent corrosion and/or
oxidation resulting from having incompatible metals in contact with each other.
Static electricity can damage the electronic components of the computer or optional cards. Before
beginning these procedures, ensure that you are discharged of static electricity by briefly touching a
grounded metal object. For more information, refer to
When handling a memory module, be careful not to touch any of the contacts. Doing so may damage
the module.
1.Remove/disengage any security devices that prohibit opening the computer.
2.Remove all removable media, such as compact discs or USB flash drives, from the computer.
3.Turn off the computer properly through the operating system, then turn off any external devices.
4.Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION:You must disconnect the power cord and wait approximately 30 seconds for the
power to drain before adding or removing memory modules. Regardless of the power-on state,
voltage is always supplied to the memory modules as long as the computer is plugged into an
active AC outlet. Adding or removing memory modules while voltage is present may cause
irreparable damage to the memory modules or system board.
Electrostatic Discharge on page 92.
18Chapter 2 Microtower (MT) Hardware Upgrades
5.Remove the computer access panel.
WARNING!To reduce risk of personal injury from hot surfaces, allow the internal system
components to cool before touching.
6.Open both latches of the memory module socket (1), and insert the memory module into the
socket (2).
Figure 2-8 Installing a DIMM
NOTE:A memory module can be installed in only one way. Match the notch on the module
with the tab on the memory socket.
Populate the black DIMM sockets before the white DIMM sockets.
For maximum performance, populate the sockets so that the memory capacity is spread as
equally as possible between Channel A and Channel B. Refer to
Populating DIMM Sockets
on page 17 for more information.
7.Push the module down into the socket, ensuring that the module is fully inserted and properly
seated. Make sure the latches are in the closed position (3).
8.Repeat steps 6 and 7 to install any additional modules.
9.Replace the computer access panel.
10. Reconnect the power cord and turn on the computer.
11. Lock any security devices that were disengaged when the access panel was removed.
The computer should automatically recognize the additional memory the next time you turn on the
computer.
Installing Additional Memory19
Removing or Installing an Expansion Card
The computer has one PCI expansion slot, two PCI Express x1 expansion slots, and one PCI
Express x16 expansion slot.
NOTE:You can install a PCI Express x1, x4, x8, or x16 expansion card in the PCI Express x16 slot.
To remove, replace, or add an expansion card:
1.Remove/disengage any security devices that prohibit opening the computer.
2.Remove all removable media, such as compact discs or USB flash drives, from the computer.
3.Turn off the computer properly through the operating system, then turn off any external devices.
4.Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION:Regardless of the power-on state, voltage is always present on the system board
as long as the system is plugged into an active AC outlet. You must disconnect the power cord
to avoid damage to the internal components of the computer.
5.Remove the computer access panel.
6.Locate the correct vacant expansion socket on the system board and the corresponding
expansion slot on the back of the computer chassis.
7.Release the slot cover retention latch that secures the PCI slot covers by lifting the green tab on
the latch and rotating the latch to the open position.
Figure 2-9 Opening the Expansion Slot Retainer
20Chapter 2 Microtower (MT) Hardware Upgrades
8.Before installing an expansion card, remove the expansion slot cover or the existing expansion
card.
NOTE:Before removing an installed expansion card, disconnect any cables that may be
attached to the expansion card.
a.If you are installing an expansion card in a vacant socket, remove the appropriate
expansion slot cover on the back of the chassis. Pull the slot cover straight up then away
from the inside of the chassis.
Figure 2-10 Removing an Expansion Slot Cover
Removing or Installing an Expansion Card21
b.If you are removing a standard PCI card or PCI Express x1 card, hold the card at each end,
and carefully rock it back and forth until the connectors pull free from the socket. Pull the
expansion card straight up from the socket then away from the inside of the chassis to
release it from the chassis frame. Be sure not to scrape the card against the other
components.
Figure 2-11 Removing a Standard PCI Expansion Card
c.If you are removing a PCI Express x16 card, pull the retention arm on the back of the
expansion socket away from the card and carefully rock the card back and forth until the
connectors pull free from the socket. Pull the expansion card straight up from the socket
then away from the inside of the chassis to release it from the chassis frame. Be sure not to
scrape the card against the other components.
Figure 2-12 Removing a PCI Express x16 Expansion Card
9.Store the removed card in anti-static packaging.
22Chapter 2 Microtower (MT) Hardware Upgrades
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