HP d640, C5638A Installation And User Manual

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HP 5000: Model D640

3000-S he et HC O

Installatio n and User Manual

Hewlett-Packard Company

C5638-90001

E1097

Notice

Hewlett-Packard makes no warranty of any kind with regard to t his material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpos e. Hewlett-Packard shall not be liable for errors contained herein or for incide ntal or cons eq ue nt ial dam age s i n conn ec ti on wit h th e f urni sh in g, per f orma nce , or use of this mate rial.

Hewlett-Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett-Packard.

This document contains proprietary information which is protected by copyright. All rights are reserved. No part of thi s document may be phot ocopied, reproduced, or translated to another language without the prior written consent of Hew lett- Packard Company. The information contained in thi s document is subject to change without notice.

Printing History

The dates on the title page change only when a new edition is published.

Edition 1.0. . . . . . . . . . . . . . .October 1997

Please address any comments or questions to: Publications Manager

System Peripherals Operation HP5000 Printers - MS 44MC

Hewlett-Packard Company 19111 Pruneri dge Avenue Cupertino, CA 95014

Copyrights and Trademark Credits

Adobe™, PostScript™

Adobe Systems Incorporated whi c h may be registered in certain jurisdictions. Other product na mes mentioned in this manual may also be trademarks and are used

here for identification only.

, PostScript II and the

PostScr ipt Logo

™ are trademarks of

Contents

1. Introduction

Related documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Installin g the HCO. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Unpacking the HCO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Checking the accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Assembling the HCO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Preparing the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Connecting the HCO to the printer. . . . . . . . . . . . . . . . . . . . . . 18

Connecting cables and powering up . . . . . . . . . . . . . . . . . . . . 19

Configuring the HCO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

2. Using the HCO

Adjusting the paper stopper and guides . . . . . . . . . . . . . . . . . . . . . 23

Adjusting the paper stopper . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Adjusting the paper guides. . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Clearing an HCO paper jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Clearing the HCO. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Separating the HCO from the printer . . . . . . . . . . . . . . . . . . . . 28

Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

3. Specifications, Regulatory Information

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

HCO paper handing specifications. . . . . . . . . . . . . . . . . . . . . . 33

HCO physical specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . 34

HCO electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 34

HCO environmental specifications. . . . . . . . . . . . . . . . . . . . . . 34

Safety and regulatory information. . . . . . . . . . . . . . . . . . . . . . . . . . 35

Australia EMC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

HP Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . 36

Index

iii

Introduction

This manual describes how to install and use the 3,000-sheet High-Capacity Output (HCO) on your Hewlett-Packard 5000 Model D640 printer. The HCO supports a variety of paper sizes and can handle up to 40 pages per minute (ppm).

High-capacity output (up to 3,000 sheets)

Figure 1 High-capacity output for Model D640 printer

Related documents

The information in this manual supplements the following documents:

Model D640 Installation Manual

Model D640 User Manual

If you’re using the 3,000-sheet HCO, the installation procedures in this manual replace the HCO installation procedures in the

D640 Installation Manual

Model

Chapter 1: Introduction 1

Installing the HCO

Note Before you connect the HCO to your printer, make sure the printer

power is turned off.

Unpacking the HCO

The HCO is shipped separately from your printer. The outer carton contains the HCO and the HCO accessories box. Unpack the HCO accessories before you unpack the HCO.

WARNING! The HCO weighs over 66 pounds (30 kilograms). To prevent injury,

follow these instructions to unpack the HCO. To unpack the HCO:

Step 1 Remove the accessories box from the outer carton. See

Figure 2.

Accessories

Figure 2 Unpacking the accessories box

Step 2 Remove the power cable and user manual (near the HCO’s

2 Chapter 1: Introduction

HCO

legs).

Step 3 Grasp the HCO box and set it upright. Then, remove the

cardboard on top of the HCO.

The HCO’s legs and casters should rest on the bottom of the box. Step 4 Grasp the top and bottom of the HCO and roll it slowly out of

the box. Make sure the HCO doesn’t fall back as you roll it from the box. See Figure 3.

HCO

Figure 3 Removing the HCO

CAUTION When you unpack and install the HCO, do not use the paper input guide

on the back of the HCO to move or lift the HCO. You might damage the guide.

Step 5 Remove the plastic bag and all the packing tape from the

HCO and set the packing material aside.

Don’t forget to open the HCO door and remove the tape on the paper guides inside the HCO. Otherwise, paper jams will o cc u r .

It’s a good idea to save the packing material in case you need to ship the HCO in the future.

Chapter 1: Introduction 3

Checking the accessories

Before you set up the HCO, use this checklist to make sure you’ve received all the accessories.

HCO accessories checklist

HCO (and att ac he d interfac e ca bl e)

❑

Tray

❑

Paper guides (with captive knurled screws), quantity = 2

❑

Stopper

❑

Stopper guide (and 2 captive screws)

❑

Paper output guide

❑

Joinin g frame (and 4 captive screws)

❑

Power ca ble, user manual, and scr ew drive r (Not shown below.)

❑

HCOTray

Paper guides

Figure 4 HCO and accessories

4 Chapter 1: Introduction

Stopper

Joining frame

Stopper guide

Paper output guide

The following table shows the screws and bolts you need to install the HCO. These are included with the HCO accessories.

Screws and bolts

Examples Description Quantity

❑

Screw and washer (M4 x 12)

❑

Screw (M4 x 6)

Spacer bolts (A, B, C)

To install the HCO, you need the following tools:

#2 Phillips screwdriver. A screwdriver is included with the HCO.

Medium flat-blade screwdriver

A = 1 B = 1 C = 2

Chapter 1: Introduction 5

Assembling the HCO

The HCO comes with a stopper unit, tray, and paper guides. (See the checklist on page 4 for a complete list of accessories.)

To attach these accessories to the HCO: Step 1 Use the two screws (M4 x 6) to attach the stopper to the

lower rear of the HCO. See Figure 5.

Screws M4 x 6

Stopper

Figure 5 Attaching the stopper

Attaching the stopper prevents the HCO from tipping backward when you install the other HCO accessories.

6 Chapter 1: Introduction

Step 2 Slip the hooks on the back of the tray over the tray base. Use

the six screws (M4 x 12) and washers to attach the tray to the tray base. See Figure 6.

The tray has six drilled holes for the screws.

Tray

Tray base

Washer Screw

M4 x12

Side view

Tray

Tray base

Figure 6 Attaching the tray to the HCO

Chapter 1: Introduction 7

Step 3 Locate the left paper guide and slide it through the left slot of

the paper tray. See Figure 8.

The paper guides are labeled T,L for top left and T,R for top right. The shorter arm should be on top and the flange should point inward.

Step 4 Locate the paper size markers on the HCO and find the

alignment hole that corresponds to the desired paper size. See Figure 7.

Note Paper size markers appear on both the top and bottom of the HCO.

Paper size markers

Alignment holes

B4LTR

LGL

EXEC

11/17A4A3

B4 LTR

LGL

EXEC

11/17A4A3

Figure 7 Paper size markers

Note When you first install the HCO, Hewlett-Packard recommends you set

the paper guides as far apart as possible (A3/A4 setting). You don’t need to adjust the guides unless the HCO has paper stacking problems.

8 Chapter 1: Introduction

Step 5 With the paper size markers as a guide, use the captive

knurled screws to attach the paper guide to the HCO. See Figure 8.

Step 6 Repeat Step 3 through Step 5 for the right paper guide.

Knurled screw (captive)

Paper guide [T,L]

Paper guide [T,R]

Knurled screw (captive)

Power switch

Figure 8 Left and right paper guides

Chapter 1: Introduction 9

Preparing the printer

After assembling the HCO, prepare the D640 printer for the HCO. To prepare the printer: Step 1 Unscrew and remove the paper output cover from the printer.

See Figure 9.

Paper output cover

Figure 9 Removing the paper output cover

10 Chapter 1: Introduction

Step 2 Remove the left screw in the upper cover. See Figure 10.

Left screw

Figure 10 Removing the left screw in the upper cover

Step 3 Insert spacer bolt (B) into the upper cover hole (where the

screw was). See Figure 11.

Spacer bolt (B)

Figure 11 Inserting spacer bolt (B)

Spacer bolts are labeled A, B, and C. Make sure you use the correct bolt (B).

Chapter 1: Introduction 11

Step 4 Remove the right screw in the upper cover. See Figure 12.

Right screw

Figure 12 Removing right screw in upper cover

Step 5 Insert spacer bolt (A) into the hole where the screw was. See

Figure 13.

Spacer bolts are labeled A, B, and C. Make sure you use the correct bolt (A).

Spacer bolt (A)

Figure 13 Inserting spacer bolt (A)

12 Chapter 1: Introduction

Step 6 Snap the paper output guide in place. See Figure 14. If you have trouble inserting the paper output guide, make sure the

guide is aligned correctly (parallel to the printer — not tilted up or

down).

Paper output gu ide

Figure 14 Attaching the paper output guide

Chapter 1: Introduction 13

Step 7 Remove the two screws in the lower cover. See Figure 15.

Lower cover screws (2)

Figure 15 Removing the lower cover screws

Step 8 Insert two spacer bolts (C) into the lower cover holes (where

the screws were). See Figure 16.

Spacer bolts (C)

Figure 16 Inserting spacer bolts (C)

14 Chapter 1: Introduction

Spacer bolts are labeled A, B, and C. Make sure you use the correct bolt (C).

Step 9 Use a small, flat-bladed screwdriver to pop out the two small,

square panels from the lower cover of the printer. See Figure 17.

Square panels

Figure 17 Removing square panels

Chapter 1: Introduction 15

Step 10 Use two captive screws to install the stopper guide where

the square panels were located. See Figure 18.

Figure 18 Attaching the stopper guide

16 Chapter 1: Introduction

Step 11 Use the four captive screws on the joining frame to attach

the joining frame to the spacer bolts. See Figure 19.

Figure 19 Attaching the joining frame

Chapter 1: Introduction 17

Connecting the HCO to the printer

After assembling the HCO and preparing the printer, you’re ready to attach the HCO to the printer.

To connect the HCO to the printer: Step 1 When connecting the HCO, lift the HCO a little to make sure

the connecting pin on the stopper guide is aligned with the stopper hole on the HCO. See Figure 20.

Side view

Connecting pin

Figure 20 Aligning the stopper and stopper guide

18 Chapter 1: Introduction

Stopper Stopper

guide

Step 2 Push the HCO against the printer as shown in Figure 21. The two metal pins on the back of the HCO are connected to the

corresponding holes in the joining frame and the printer latch is engaged.

Latch lever Metal pin

Figure 21 Connecting the HCO

Note To disconnect the HCO from the printer, pull the latch lever towards

you and move the HCO away from the printer.

Connecting cables and powering up

After the HCO and printer are attached, you’re ready to connect the interface cable and power cable.

Step 1 Plug the interface cable from the HCO into the connector on

the back of the printer. See Figure 22.

The connector is located at the back of the printer near the bottom.

Chapter 1: Introduction 19

Top view

Side view

Interface connector

Figure 22 Connecting the interface cable and power cable

Step 2 Plug the socket end of the power cable into the power cable

receptacle on the HCO. See Figure 22. Step 3 Plug the other end of the power cable into a grounded outlet. Step 4 Turn on the HCO power switch. The power switch is on the lower front of the HCO. See Figure 8. It

takes a few seconds for the HCO to perform power-up diagnostics.

20 Chapter 1: Introduction

Int erf ace ca ble

Power cable socket

Configuring the HCO

After you power up the HCO and check the connection, you’re ready to configure your printer for the HCO.

To configure the HCO: Step 1 Power up the printer. If the HCO is connected properly, you should see an HCO icon on the

printer’s control panel.

HCO icon

Ready - - free JUN 18 05:32.23 PCL

Online

Offline Offline

Custom Menu Test PapSize

600dpi

LTR LGR LTR

LTR

If the HCO icon doesn’t appear, verify the following:

the HCO power switch is on.

the printer is connected to the HCO.

the interface cable is connected.

Step 2 On the printer control panel, press the Menu button and

select Printi ng .

Online

Printing

Configuration PCL Comms Maintenance

Note For more information about using menus on the D640 printer, see t he

Model D640 User Manual

Step 3 Open the Printing menu and select outbin.

Online

Printing

copies = 1

intray = tray1

paper

outbin

duplex = OFF binding = LONGEDGE

= auto = UPPER

Chapter 1: Introduction 21

Step 4 Highlight either HCO-FACEDOWN or HCO-FACEUP and

press Select.

Printing.outbin

Online

Online Select

= UPPER = HCO-FACEDOWN

= HCO-FACEUP

Step 5 Press Save. The control panel changes to show that the HCO is set to act as the

printer’s main output tray.

HCO icon Paper path

Ready - - free JUL 25 05:32.23 PCL

Offline

Online

Offline

Custom Menu Test PapSize

600dpi

LTR LTR LTR

LTR

Congratulations! You’ve successfully installed the 3,000-sheet HCO. For more information on using the HCO, see Chapter 2.

22 Chapter 1: Introduction

Using the HCO

This chapter contains information on how to adjust the paper stopper and paper guides on the HCO and clear paper jams. It also includes a

list of HCO messages that may appear on the printer’s control panel.

Adjusting the paper stopper and guides

Paper stopper

Paper guide (left)

Paper guide (right)

Figure 23 Paper stopper and paper guides

Chapter 2: Using the HCO 23

Adjusting the paper stopper

After you install the 3,000-sheet HCO, adjust the paper stopper to fit

the size of paper you’re using. To adjust the paper stopper: Step 1 Locate the paper stopper on top of the HCO and position it as

shown in Figure 23. Step 2 Locate the paper size markers on the stopper and slide the

paper stopper to the desired paper size.

Align this marker with the desired paper size.

LGL

EXEC

A4, LTR

Figure 24 Paper size markers on the paper stopper

Paper size choices are: Legal, Executive, B5, and A4/LTR.

Note If you’re printing on A3 or Ledger paper, you don’t need the paper

stopper. Lift the paper stopper up and out of the way.

24 Chapter 2: Using the HCO

Adjusting the paper gui des

,,,,

,,,

,,,,,

,,,,

Note Hewlett-Packard recommends you set the paper guides as far apart

as possible (A3/A4 setting). You don’t need to adjust the guides unless the HCO has paper stacking problems.

To adjust the paper guides: Step 1 Locate the paper guides on the HCO. There are two paper guides, one on each side of the HCO. Step 2 Release a guide by unscrewing the knurled screws that

connect the guide to the top and bottom of the HCO.

Top of HCO Bottom of HCO

B4LTR

LGL

EXEC

11/17A4A3

B4 LTR

LGL

EXEC

11/17A4A3

Figure 25 Releasing a paper guide

Step 3 Use the paper size markers at the top and bottom of the HCO

to reposition the guide to the desired paper size.

Figure 26 Paper size markers

Chapter 2: Using the HCO 25

Step 4 Tighten the knurled screws to reattach the guide to the

printer. Step 5 Repeat this procedure for the guide on the other side of the

HCO. Make sure you select the same paper size for each guide.

Clearing an HCO paper jam

If the HCO has a paper jam, you’ll see an message on the printer’s control panel. For example:

HCO jam 1

PCL Cen

Offline

Menu End

600dpi

LTR LTR LGL

Clearing the HCO

To clear a paper jam in the HCO: Step 1 Open the front door of the printer and remove any jammed

paper in the reversing area. See Figure 27.

Figure 27 Clearing the reversing area

26 Chapter 2: Using the HCO

Step 2 Open the HCO door and locate HCO knob 1. See Figure 28. Step 3 Rotate the knob counterclockwise to move paper from the

HCO input area to the lower section.

HCO knob 1

Figure 28 Rotating HCO knob 1

Step 4 Pull back lever 2 and remove any paper you find. See

Figure 29.

Lever 2

Figure 29 Pulling back lever 2

Chapter 2: Using the HCO 27

Lever 1

Step 5 If jammed paper is not visible, lift HCO lever 1 to see if any

paper is jammed near the top of the HCO. See Figure 30.

Figure 30 Lifting lever 1

Step 6 Rotate knob 1 to move any paper into view. See Figure 28. Step 7 Remove any paper you find.

Note When you check for jams, make sure you return the HCO levers to their

proper closed positions. Otherwise, more jams will occur .

Separating the HCO from the printer

If jammed paper is still not visible, paper may be jammed between the

HCO and the printer. You’ll need to separate the HC O from the printer and check for jams.

28 Chapter 2: Using the HCO

To separate the HCO from the printer: Step 1 Pull the HCO latch lever towards you and move the HCO

away from the printer. See Figure 31.

Latch lever

Figure 31 Separating the HCO from the printer

Move the HCO as far as the stopper that connects the HCO to the printer allows (about 1 inch).

Step 2 Check for any paper jammed between the HCO and the

printer.

If no other paper jam messages appear on the printer’s control panel, you’re ready to reattach the HCO and resume printing.

If the control panel still shows the same jam, search the area again. If the control panel shows another type of jam, search the area indicated.

Chapter 2: Using the HCO 29

Messages

HCO Messages

The following is a list of HCO messages that may appear on the

printer’s control panel

Message Remedy Message type

HCO jam1 HCO jam 2

HCO cover open Make sure the HCO cover is closed, the HCO

Stack fault – Call engineer

Error code: SVC D8 HCO stacker alarm

Refer to “Clearing an HCO paper jam” on page 26 to clear the jam.

power switch i s on, and the HCO is connected to the printer.

Important:

representative, verify the following:

the HCO cover is closed.

the HCO power switch is on

the HCO is connected to the printer and the interface cable is connected.

2. Restart the printer and the HCO. If the message still appears, call your HP service repres entative.

1. Verify the following:

the HCO interface ca ble is connected to the printer.

the HCO’s power cable is plug ged int o a working power outlet.

The HCO’s power switch is on.

2. Press clear. If the error code retu rns, call your HP service representative.

3. To continue printing without the HCO, disconnect the HCO interface cable and restart the pr int e r.

Before you call your HP servic e

Paper jam message

Printing stops until the jam is cleared.

Error me ssa ge

stops until the error is cleared.

all engineer message

This message may appear incorrectly, when the HCO is disconnected from the printer.

Call engineer message

Stops the printer and takes it o ffl in e .

: Printing

30 Chapter 2: Using the HCO

HCO Messages

Message Remedy Message type

HCO not ready 1. Verify the following:

the HCO interface ca ble is connected to the printer.

the HCO’s power cable is plug ged int o a working power outlet.

The HCO’s power switch is on.

2. Press clear. If the error message returns, cycle power on the printer and HCO. The HCO takes a few seconds to perfor m power-up diagnostics.

3. If the error message ret urns, call your HP service repres entative.

a. For more information about types of messages, se e the

D640 User Manual.

Call engineer message

Stops the printer and takes it o ffl in e .

Chapter 2: Using the HCO 31

32 Chapter 2: Using the HCO

Specifications,

Regulatory Information

This chapter contains specifications and regulatory information for the 3,000-sheet HCO.

Specifications

Note The specifications in this document are preliminary and subject to

change.

HCO paper handing specifications

HCO paper handling specifications

Item Specifications

Processing Speed 40 ppm Paper Size Letter, Legal, Ledger, Executive, A3, A4, A5,

B4(JI S ), B 5 (ISO)

Type Plain paper, Label paper , Transparency, Bond

paper, Pre-punched paper, 64 to 90g/m2

Paper capacity 3,000 sheets (75g/ m2 )

Chapter 3: Specifications, Regulatory Information 33

HCO physical specifications

Item Specifications

Dimensions Width 16.1 inches (408 mm)

Depth 17.4 inches (446 mm) Height 36.0 inches (913 mm)

Service area Front 25.6 inc hes (650 mm)

Back 33.5 inches (850 mm) Right 33.5 inc hes (850 mm)

Weight 66 pounds (30 kilograms)

HCO electrical specifications

Item Specifications

Input power Vo lt age 100 to 120 VAC ± 10%

200 to 240 VAC

Phase Single-phase

± 10%

Frequency 50/60 Hz Power consumption 180 VA or less than during operation Heat production 95 kcal per hour (380 BTU/hr)

HCO environmental specificat ions

HCO environmental specifications

Ambie nt condition Opera t ing Non-op erating

Temperature 15 to 35 °C -40 to +70 °C Humidity 20 to 80% RH

(no condensation) 40 to 60% RH optimal

Temperature and humidity gradients

34 Chapter 3: Specifications, Regulatory Information

15 °C per hour or less and 30% RH per day or less (no condensation)

20 to 80% RH (no condensation) 40 to 60% RH optimal

Safety and regulatory information

For safety and regulatory information on the 3,000 page HCO, refer to the safety and regulatory information provided in the

Manual

Australia EMC

This symbol indicates compliance with Australian standard AS/NZS 3548:1995.

. In addition, the following regulatory information applies.

D640 User

Chapter 3: Specifications, Regulatory Information 35

HP Declaration of Conformity

DECLARATION OF CONFORMITY

according to ISO/IE C Guide 22 and EN 45014

Manufacturer’s name: Hewlett-Packard Company Manufacturer’s address: 19420 Homestead Road

Cupertino, California 95014, USA

declares that the product

Product name: 3000-page HCO for Model D640 Printer Model number: C5638A Product options: n/a

conforms to the following Product Specifications:

Safety: IEC 950:1991 + A1, A2, A3 / EN 60950:1992 + A1, A2 EMC: CISPR 22: 1993 / EN 55022:1994 Class A

EN 50082-1:1992

IEC 801-2:1991 / prEN 55024-2 (1992) 4kV CD, 8kV AD IEC 801-3:1984 / prEN 55024-3 (1991) 3 V/m IEC 801-4:1988 / prEN 55024-4 (1992) 1 kV Power Lines

0.5 kV Signal Lines

Supplementary Information:

The product herewith complies with the requirements of the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) and carries the CE marking accordingly:

The product was evaluated and tested with the C5620B (HP Model D640) printer.

September 1, 1997 Office of the Quality Manag er

European Contact: Your local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH,

Department HQ-TRE, Herrenberge r Straße 130, D-71034 Böbli ngen (FAX:+ 49-70 31-1 4-314 3)

36 Chapter 3: Specifications, Regulatory Information

Index

A3/A4 pa pe r set t in gs 8

HP d640, C5638A Installation And User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual