HP C5370A User Manual

may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

Publication number: C5370-90000 First edition: February 1998 Printed in U.S.A.

Notice

The information contained in this document is subject to change without notice and should not be construed as a commitment by the HewlettPackard Company.

Hewlett-Packard assumes no responsibility for any errors that may appear in this document, nor does it make expressed or implied warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. The Hewlett-

Packard Company shall not be liable for incidental or consequential damages in connection with, or arising out of the furnishing, performance, or use of this document and the program material which it describes.

Note: Regulatory information can be found in Chapter 9 of this User’s Guide.

It is not lawful in many places to make copies of the following items. When in doubt, check with a legal representative first.



Governmental paper or documents:

- Passports

- Immigration papers

- Selective service papers

- Identification badges, cards, or insignias



Governmental stamps:

- Postage stamps

- Food stamps



Checks or drafts drawn or Governmental agencies



Paper currency, traveler’s checks, or money orders



Certificates of deposit



Copyrighted works

Please complete the following for future reference. HP Color Copier Model _________ Serial Number: Date of Purchase: Place of Purchase: Address: Phone Number: Service Contract Number: Date of Contract Expiration:

Safety Symbols

Owner’s Information

If present, this symbol is placed on the copier where it is necessary for you to refer to the manual in order to understand a hazard.

If present, this symbol is placed on the copier within the area where hazardous voltage is present. Only trained service persons should perform work in this area.

If present, this symbol is placed on the copier within the area where electrostatic discharge (ESD) may occur. ESD can damage the copier’s electronic components. Av oid touching electronic components or circuit paths. Use proper grounding devices when circuits are open to outside areas.

contents

Chapter 1 — Welcome!

About Your Copier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

About This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Conventions Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Chapter 2 — Setting Up Your New HP Color Copier

Copier Location and Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Step 1 — Unpack Your HP Color Copier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Step 2 — Attach the Front Panel Overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Step 3 — Unlock Your HP Color Copier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Step 4 — Load Paper Into Your HP Color Copier . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Step 5 — Insert the Color and Black Print Cartridges . . . . . . . . . . . . . . . . . . . . . . 2-6

Step 6 — Connect the Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Step 7 — Set the Front Panel Language and Default Paper Size . . . . . . . . . . . . . . 2-9

Step 8 — Align Your Black and Color Print Cartridges . . . . . . . . . . . . . . . . . . . . 2-10

Step 9 — Test the Copier. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12

Chapter 3 — Copyin

How to Make Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Controlling How Copies Will Look. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Number of Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Copy Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Reduce/Enlarge Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Paper Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Lighter/Darker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Color Intensity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

TE (Text Enhancement) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

ELC (Enhance Light Colors) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Changing Other Front Panel Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Front Panel Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Copy Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Set Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Clear/Stop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Using the Automatic Document Feeder (ADF). . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Chapter 4 — All About Paper

Paper Choices When Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Copy Paper in the Input Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Using the Right Paper Type Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Tips on Loading Paper in the Paper Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Special Considerations When Using Transparency Film . . . . . . . . . . . . . . . . . . . . 4-4

HP Color Copier User’s Guide iii

Automatic Document Feeder Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

How to Order Quality HP Papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Chapter 5 — Troubleshootin

How to Clear a Paper Jam in the Paper Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

How to Clear a Paper Jam in the Automatic Document Feeder. . . . . . . . . . . . . . . 5-2

How to Use the Self Test Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Front Panel Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Blank page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Some colors faded, distorted, or missing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Placement on the page wrong or edges cut off. . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Auto Fit, Clone, or Poster not working properly . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

Copies too vivid or bright. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

No copies coming out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

Copies taking too long . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

Paper wrinkled and very wet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

Copies faded or colors dull. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

Copy streaked, smeared, or with white horizontal lines. . . . . . . . . . . . . . . . . . . . 5-10

Black bar in margins on copy (Models 145 and 155 only). . . . . . . . . . . . . . . . . . 5-10

Copies crooked on page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11

Miscellaneous problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11

Chapter 6 — HP Support Services

On-Line Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

HP FIRST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

CompuServe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2

HP Customer Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Calling in the U.S. and Canada During Warranty . . . . . . . . . . . . . . . . . . . . . . 6-2

Calling in the U.S. and Canada Post Warranty . . . . . . . . . . . . . . . . . . . . . . . . .6-2

Chapter 7 — Maintaining Your HP Color Copier

Cleaning the Exterior Case. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

Cleaning the Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

Aligning Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Using the Self Test Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Cleaning Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

Chapter 8 — Hewlett-Packard Limited Warranty

Extent of Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1

Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3

Express Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-3

Warranty Upgrades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3

Returning Your HP Color Copier for Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4

Before You Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4

iv Contents

Prepare your HP Color Copier for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . 8-5

Chapter 9 — Technical Information

Regulatory Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

Ordering Accessories and Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4

HP Color Copier User’s Guide v

vi Contents

Welcome!

Welcome to your new Hewlett-Packard Color Copier! And welcome to this User’s Guide, which will help you set up and use your Color Copier.

HP Color Copier 140 and 150

HP Color Copier 145 and 155 (with automatic document feeder)

HP Color Copier User’s Guide 1-1

About Your Copier

With your HP Color Copier, you can produce high-quality color and black and white copies on letter- (8.5 x 11 in.) and A4(210 x 297 mm, the European standard) sized paper. You can print on a variety of paper types, including plain paper, premium inkjet paper, photo paper, transparency film, and iron-on transfers. You can enlarge or reduce the size of the copies you make, from 25% to 400% of the image’s original size, and use special sizing features to help you create business cards, brochures, name badges—even posters. And, if you purchased Model 145 or 155, you will be able to load up to 25 originals in the automatic document feeder.

About This Guide

This Guide explains how to unpack and set up your Color Copier. It also explains how to make copies and use each of the product’s special features to full advantage. This Guide also provides troubleshooting information to help you resolve common copying problems and explains how to maintain your HP Color Copier.

Conventions Used

Throughout this Guide, we use special conventions to help you quickly identify information:

1-2 Welcome!

boldface

CAUTION

NOTE

“quotation marks” Information enclosed in quotation marks identifies the

TIP

WARNING

Bold typeface identifies a specific button name or command you need to enter.

The Caution label calls attention to an operating procedure, practice, or the like, which, if not correctly performed or adhered to, could result in damage to or destruction of part or all of the product. Do not proceed beyond a Caution label until you fully understand and have met the indicated conditions.

The Note label precedes information you need to know before you continue reading or performing a procedure.

exact message that appears on the front panel display. The Tip label precedes helpful hints and

recommendations. The Warning label calls attention to a procedure,

practice, or the like, which, if not correctly performed or adhered to, could result in personal injury. Do not proceed beyond a Warning label until you fully understand and have met the indicated conditions.

Setting Up Your New HP Color Copier

This chapter presents recommendations for placement of your HP Color Copier and presents the nine simple steps for unpacking and setting up your copier. Be sure to perform the steps in the order listed.

Copier Location and Environment

 Use only within normal office temperature and humidity ranges.

The recommended range is 59 humidity ranges.

Avoid direct sunlight or locations where a quick change in



temperature might cause condensation inside the machine.

 Make sure the location is well ventilated. Dust, gases, or fumes

(such as ammonia or paint thinner) can damage the machine.

 Choose a site that is level, flat, and stable. The copier will vibrate

and needs to be on a sturdy surface.

 Be sure a grounded outlet is nearby and easily accessible.

95oF (15

–

35oC) and 20%–80%

–

HP Color Copier User’s Guide 2-1

Step 1 — Unpack Your HP Color Copier

Remove the cardboard tray containing the accessory items.

Rest the box on its side and pull out your HP Color Copier.

Remove the packing material and the orange packing tape from

the outside of the copier.

Save the packing materials in case you ever need to move

TIP

or ship your HP Color Copier.

Remove the two yellow/orange plastic inserts from the print tray

by pulling up and toward the center of the copier.

2-2 Setting Up Your New HP Color Copier

Verify that the following items are included with your HP Color

Copier:

front-panel overlay (has text on it)

one black and one color print cartridge

User’s Guide

power cord (appropriate for your location)

Help card

If any of the items are missing or damaged, contact the dealer from whom you purchased your HP Color Copier.

Step 2 — Attach the Front Panel Overla

Align the front panel overlay with the front panel buttons.

Push straight down firmly on both ends and the middle to snap

the overlay into place.

HP Color Copier User’s Guide 2-3

Step 3 — Unlock Your HP Color Copier

The scanner lock is under the front panel.

Unlock the scanner by twisting the green knob under the front panel toward the back of your HP Color Copier, until it stops. The knob only turns one way.

NOTE

2-4 Setting Up Your New HP Color Copier

Leave the scanner unlocked unless Lockin Color Copier for Shipment” on pa

the scanner protects it durin

ou need to move your HP Color Copier.

moving. Refer to “Prepare your HP

e 8-5 for locking instructions.

Step 4 — Load Paper Into Your HP Color Copier

Remove the yellow/orange shipping inserts from the paper tray,

if you have not already done so.

Slide the paper width and length adjusters to their outermost

positions. Insert a stack of up to 150 sheets of paper into the bottom (IN)

tray, print side down, until it stops.

NOTE

The output tray can hold a maximum of 50 sheets. If 50 copies, remove the excess copies from the output tra excess copies may either fall off the tray or cause a paper jam.

Slide the paper width and length adjusters in until they stop at the

edges of the paper.

See “Paper Choices When Copying” on page 4-1 for tips on loading specific paper types.

ou making more than

. If you do not, the

HP Color Copier User’s Guide 2-5

Step 5 — Insert the Color and Black Print Cartrid

Lift the document cover, open the print cartridge access cover , and

remove the yellow/orange shipping insert from the inside of the cartridge cradles.

TIP

NOTE

Keep and store the shipping insert and other packing materials in case you ever need to move or ship your copier.

If your copier has an automatic document feeder, use the print cartrid access cover to prop open the document cover while cartridges.

Lift up both print cartridge latches.

ou insert the print

2-6 Setting Up Your New HP Color Copier

Remove the color print cartridge (the thicker one, part number

C1823A) from its package and, being careful to touch only the black plastic, gently remove both the green pull tab and blue tape covering the nozzles.

CAUTION

NOTE

tri-color print cartridge, part number C1823A

black print cartridge, part number C51645A

Be careful not to touch the gold-colored contacts.

Push the color print cartridge firmly down into the cradle on the

left, and close the cartridge latch.

Repeat steps 3 and 4 to install the black print cartridge (part

number 51645A) into the cradle on the right. Close the print cartridge access cover.

Both print cartridges must be correctly installed (with the green tab and blue tape removed) for your HP Color Copier to work.

HP Color Copier User’s Guide 2-7

Step 6 — Connect the Power Cord

The HP Color Copier comes with a power cord for the country to which it is shipped. If the plug on your power cord does not look familiar, contact your dealer or local HP Sales and Support Office. See “HP Customer Support” on page 6-2 for more information.

WARNING Power is present in the product even if the white button is off. To completel

shut off power, To avoid electric shock, be sure to use the power cord with a properl

rounded outlet.

Choose an outlet that is eas emergency and you need to shut off power to the HP Color Copier.

Plug the power cord into the back of your HP Color Copier, and

plug the other end into a grounded outlet.

Turn on the HP Color Copier by pressing the white button in the

lower right front corner.

ou must disconnect the power cord.

for everyone to access, in case there is an

2-8 Setting Up Your New HP Color Copier

Step 7 — Set the Front Panel Lan

guag

e and Default

Paper Size

The front panel initially displays English as the default language and assumes letter-sized paper (8.5 x 11 in.) as the default paper size.

To change the default language and associated paper size, perform the following steps.

While holding down the

Intensity

Release both buttons.

The current language is displayed. Press the Plus (+) and Minus (–) buttons to scroll through the list

of available languages until the language you want is highlighted. The following languages are available: English, Español,

Deutsch, Français, Italiano, Nederlands, Dansk, Norsk, Portugués, Svenska, and Suomi.

Press the

language. After you select a language, you will be prompted to select letter

(8.5 x 11 in.) or A4 (210 x 297 mm) as the default paper size. Press the Plus (+) or Minus (–) buttons to toggle between letter

and A4. Press the

size.

button.

Select/Resume

button to select the highlighted

button to choose the highlighted paper

button, press the

Color

HP Color Copier User’s Guide 2-9

Step 8 — Align Your Black and Color Print Cartrid

Before you start using your HP Color Copier, you need to align the black and color print cartridges to ensure the best copy quality.

When you turn on your HP Color Copier for the first time, you will see the message “Initializing,” followed by the message “Press Resume to Align Cartridges” on the front panel display.

Press the

The copier prints a page with two sets of paired lines on it. A set of numbered, horizontal lines appears at the top of the page, and a set of vertical lines, each with a unique letter, appears at the bottom of the page.

The mid-range number for horizontal alignment appears on the front panel display.

Look closely at the set of horizontal bars, and determine which set

of black and color lines is aligned the best. Select the number that represents the best horizontal alignment

pattern on the front panel display, and press If necessary, use the Plus (

panel to change the number on the display. The mid-range number for vertical alignment appears on the front

panel display.

Select/Resume

button.

Select/Resume

) and Minus (–) buttons on the front

2-10 Setting Up Your New HP Color Copier

Now look closely at the set of vertical bars, and determine which

set lines up the best. Select the letter that represents the best vertical alignment on the

page, and press

Select/Resume

If necessary , use the Plus ( panel to change the letter on the display.

The HP Color Copier then prints another page to confirm that the

print cartridges are correctly aligned. Match the alignment in Sample 2 to the alignment in Sample 1.

If the lines are straight, continue with Step 9 of the setup

procedure. If the lines are not straight, you will need to repeat the Align

Cartridges procedure. T o do this, press the message “Align Cartridges” is displayed, press and then repeat steps 2-4.

) and Minus (–) buttons on the front

button until the

Select/Resume

HP Color Copier User’s Guide 2-11

Step 9 — Test the Copier

Use the copier’s built-in Self T est to verify that the copier is operating properly. The Self Test Page lists current front panel settings and, if you are using Model 145 or 155, tells whether the automatic document feeder is attached properly.

Make sure the Best, Normal, or Fast light is on and not blinking.

Press the

in the panel display. Press the

The test-page printout has a set of lines which should appear unbroken, and colored bars which should appear solid. The intensity of the colors will vary, depending on the type of paper you are using (that is, plain paper, HP Premium InkJet Paper, and so on).

For more information, see “How to Clear a Paper Jam in the Automatic Document Feeder” on page 5-2.

To verify proper functioning of your copier, make a copy of the

Self Test Page.

Congratulations! Y ou have finished setting up your HP Color Copier . Now you are ready to start using it.

button until the message “Self T est Page” appears

Select/Resume

button.

2-12 Setting Up Your New HP Color Copier

Copyin

ying

This chapter explains how to make copies and how to use the special copying features of the HP Color Copier. It also explains how to use other features on the copier front panel and special considerations of the automatic document feeder (Models 145 and 155 only).

How to Make Copies

If it is not already on, turn on the HP Color Copier by pressing the

white button on the lower right front corner of the product.

NOTE

The scanner light remains on for approximatel HP Color Copier or make the first cop for optimal cop 12 hours, the Copier turns off the scanner bulb to save ener a “Power Save On” messa press any button on the front panel.

performance. The light uses very little power. After

e. When you are ready to start copying again, just

of the day. This keeps the bulb warm

HP Color Copier User’s Guide 3-1

12 hours after you turn on the

, and displays

Manually (on the copy glass):

Lift the document cover, place the original face down on the glass along the two green borders, and close the document cover.

Put the long edge of your original along the longer green border.

NOTE

Be sure to place all originals, including small photographs, in the corner along the two

reen borders. Some features of the HP Color Copier look for items

specifically in that corner.

Using the automatic document feeder (Model 145 or 155 only)

Load the original(s) with the printed-side facing back in the document feeder, with the top of the document to the right. Adjust the page guide to the length of the original(s).

When the originals are in place, the phrase “Document Loaded” appears on the display.

NOTE

Refer to “Automatic Document Feeder Requirements” on page 4-4 for information on the types of paper you can use in the document feeder.

3-2 Copyin

If you are making more than one copy , press the Plus (+) button

or the Number of Copies button followed by the Plus (+) button until the appropriate number is displayed on the front panel.

Adjust the way your copy will look using the Copy Quality,

Reduce/Enlarge, Lighter/Darker, and Color Intensity buttons. See “Controlling How Copies Will Look” later in this chapter for details.

Start copying:

 Press the  Press the

button to make a black and white copy.

Black

button to make a color copy.

Color

Controlling How Copies Will Look

You can change default copy settings to produce copies that look the way you want them to.

NOTE

There is a small margin around the edge of paper that the HP Color Copier cannot copy onto. See “Copy Margins” on page 9-1 for more information.

This section explains how to use the following settings and options:

 Number of copies  Copy quality  Reduce/enlarge features  Paper types  Lighter/darker  Color intensity  Text enhancement (TE)

Enhance light colors (ELC)



 Copy paper size  Set defaults

NOTE

TIP

The copy settings are reset to their default settin

s two minutes after each

copy job is complete.

If you consistently use front panel settings other than the default, consider establishing those settings as your new “defaults.” See “Set Defaults” on page 3-9 for more information.

HP Color Copier User’s Guide 3-3

Number of Copies

You can specify the number of copies to make in either of two ways:

When “1 copy” is displayed on the front panel, press the Plus (+)



button.

 Press the Number of Copies button, then press the Plus (

) button.

Copy Qualit

The Copy Quality button changes the speed and quality of the copies you make. You can choose from the following three copy settings:

 Best produces the highest copy quality for all paper and eliminates

the banding (striping) effect that sometimes occurs in solid areas. The Best setting copies more slowly than the Normal setting.

 Normal delivers high-quality output and is the recommended

setting for most of your copying. Normal is the default copy quality setting for most paper types, and is faster than Best.

 Fast copies faster than the Normal setting, and the text is of

comparable quality . Using Fast also cuts down on the frequency of replacing your print cartridges because it uses less ink.

NOTE

To change the Copy Quality setting, press the

Copy Quality

button, the small button directly beneath the three quality settings (Best, Normal, Fast), until the light next to the copy quality setting you want to use is lit.

Reduce/Enlarge Options

Using the HP Color Copier’s digital Reduce/Enlarge features, you can quickly and easily reduce or enlarge images to the exact size you want.

Some Reduce/Enlarge features let you specify the exact percent reduction or

ement you want to use. The Minus/Plus (

enlar name let button once to chan

ou know that this option is available. Press the Minus (–) or Plus (+)

e the percentage by 1. Hold down the Minus

(–) or Plus (+) button to change the percentage in increments o

 Normal 100% makes a copy that is the same size as your original.  Entire 91% reduces your copy to ensure that all the edges are

copied.

– +

) signs next to the feature

f 5.

3-4 Copyin

Auto Fit pre-scans the original to determine where its edges are.



Auto Fit then reduces or enlarges the original to fit on the paper you are copying onto.

When enlarging, Auto Fit increases the size of the copy to the largest size that will fit on the page without distorting the image, and centers the image on the page.

NOTE

Use Auto Fit or Entire 91% to sli

htly reduce your original and ensure that

ou copy the entire page. Entire 91% is a faster solution, because it uses a fixed percenta size of the ori calculates the reduction percenta

 Custom 100% (– +) lets you specify (using the plus or minus

e to make the copy—no pre-scan is needed to calculate the

inal. Auto Fit is an easy solution—the Auto Fit feature

e for you.

buttons) the exact reduction or enlargement percentage to use. You can specify any percentage between 25% and 400%.

 Poster 400% (– +) determines how to divide up the original

image and enlarge each part to end up with an image that is up to 400% larger than your original. You can specify a different percent total enlargement using the Minus (

) or Plus (+) buttons.

–

A poster may be created using up to 25 sheets of paper (5 sheets wide by 5 sheets long).

For example, you can use Poster to create posters of your work to hang in your office or store. Use HP Premium Photo Paper for a glossy, near-photo-quality look.

There is a minimum 1/4-inch overlap on all pa that ke

elements on the page do not get cut off, and makes it easy for you

es of the poster. This ensures

to paste the pages together.

 Clone 100% (– +) fits as many copies of the original as will fit on

one sheet of the paper you are using. Y ou can specify a reduction or enlargement using the Minus (

) or Plus (+) buttons.

–

For example, you can use Clone to make extra copies of special photographs for family and friends. For glossy, near-photo-quality copies, use HP Premium Photo Paper.

HP Color Copier User’s Guide 3-5

Mirror 100% (– +) reverses the image of your original and makes



a copy based on the percent reduction/enlargement you specify. You can use Mirror to copy favorite photos or images onto

HP Iron-On T-Shirt Transfers. Then iron the image to make custom t-shirts, banners, and flags. You can also use Mirror to copy presentation materials onto HP Premium Transparency Film. Then, when you flip each film over to make your presentation, you can write on it and erase, without worrying about smearing the ink.

NOTE

When you select Iron-On as the paper t selects Mirror as the Reduce/Enlar

To change Reduce/Enlarge settings:

Press the

want is displayed. If the feature you are using allows, press the Plus (+) or Minus (–)

button to change the reduce/enlarge percentage. Press the

setting, or press the

Reduce/Enlarge

Select/Resume

Clear/Stop

pe, the HP Color Copier automaticall

e setting.

button repeatedly , until the setting you

button to select the new reduce/enlarge

button to cancel.

Paper Types

The Paper Type you select affects how the HP Color Copier makes copies. It is important that you select the appropriate Paper Type setting for the kind of paper you are copying onto. Review the table on page 4-2 for more information.

To change Paper Type:

Press the

of available paper types. When the paper type you are using is listed, press

to choose it.

Paper Type

button repeatedly to scroll through the list

Select/Resume

Lighter/Darker

Use the Lighter/Darker button to adjust the lightness and darkness of the copies you make.

3-6 Copyin

To make copies Lighter or Darker:

Press the

lightness/darkness values appears on a scale on the display. To make your copy darker, press the Plus (+) button. The dot

moves to the right. To make your copy lighter, press the Minus (–) button. The dot

moves to the left. Press

Lighter/Darker

Select/Resume

button. The range of

to confirm your selection.

Color Intensit

Use the Color Intensity feature to make the colors on your copy more vivid or more subtle.

To change Color Intensity:

Press the

values appears on a scale on the display. To produce copies with more intense or vivid colors, press the

Plus ( T o produce copies with paler, more subtle colors, press the Minus

(

) button. The dot moves to the left on the scale.

–

Press

Color Intensity

) button. The dot moves to the right on the scale.

Select/Resume

button. The range of color intensity

to choose the new color intensity setting.

NOTE

TE (Text Enhancement)

TE sharpens the edges of black text. It is turned on by default and should, in most situations, be left on. However, turn TE off if:

 Large, black typefaces look splotchy (not smooth).  Horizontal grainy or white bands in light- to medium-gray areas.  Thin, colored objects or lines contain black sections.

TE is automatically turned off when Photo Paper is selected.

HP Color Copier User’s Guide 3-7

To turn TE On/Off:

Press the

display. Press the Plus (+) and Minus (–) buttons to switch between 

(off) and Press

Select/Resume

button until “TE” appears on the front panel

(on).

to confirm your selection.

ELC (Enhance Light Colors)

Use the Enhance Light Colors (ELC) setting to enhance light-color backgrounds in documents, such as maps, photos, and invoices, so the background is included on the copy. The ELC feature improves the appearance of very pale colors. Turn on ELC if pale colors are copying as white.

To change the ELC setting:

Press the Menu button repeatedly until ELC appears on the front

panel display. Press the Plus (+) and Minus (–) buttons to switch between 

(off) and Press the

Changing Other Front Panel Settin

This section explains how to use the following settings and options:

(on).

Select/Resume

button to confirm the change.

3-8 Copyin

Front panel language



Copy paper size



Set defaults



Factory defaults



Clear/Stop



Front Panel Language

You established the Front Panel Language when you first set up your HP Color Copier. To switch to a different language, follow these steps.

While holding down the

Intensity

The current setting for default language is displayed.

button, then release both buttons.

Select/Resume

button, press the

Color

Press the Plus (+) or Minus (–) button to scroll through the

available languages until the language you need appears. The following languages are available: English, Español,

Deutsch, Français, Italiano, Nederlands, Dansk, Norsk, Portugués, Svenska, and Suomi.

NOTE

Press

Select/Resume

to choose the displayed language.

Copy Paper Size

With your HP Color Copier, you can copy on either Letter(8.5 x 11 inches) or A4- (210 x 297 mm) sized paper.

To change Copy Paper Size:

Press the

Size” on the front panel display. Press

2 3

Select/Resume

Press the Plus (+) or Minus (–) button to toggle between the two paper sizes.

Press

Select/Resume

button repeatedly until you see “Copy Paper

to view the current default paper size.

when you see the paper size you want.

Set Defaults

If you consistently use settings on the front panel other than the default, you can establish those setting as your new default.

The default setting is always indicated by a solid dot.

You can change default settings for all your front panel options. To establish new defaults, first set all options the way you want them to be. Then use the Set Defaults feature to save all the settings.

Here is an example using Auto Fit.

Press the

displayed. Press

Reduce/Enlarge setting from Normal 100% to Auto Fit.)

Reduce/Enlarge

Select/Resume

button repeatedly until “Auto Fit” is

. (This step changes your regular

HP Color Copier User’s Guide 3-9

Press the

panel display.

button until “Set Defaults” appears on the front

Press the

saved as defaults” is displayed. (This step saves the new setting—Auto Fit—as your default.)

Select/Resume

button. The message “Current settings

Factory Defaults

You can return all the control panel settings to their factory defaults at one time.

To return to Factory Defaults:

Press the

Defaults” on the front panel display. Press

Select/Resume

The message “Returned to factory defaults” appears on the front panel display.

button repeatedly until you see “Factory

Clear/Stop

Use the Clear/Stop button to cancel copy settings you have specified or to stop copying.

 When you press the

they are reset to default settings.

 When you press the

“Copy Cancelled” appears on the front panel display . After a few seconds, the copier cancels the job.

Clear/Stop

button to cancel copy settings,

button to stop copying, the phrase

3-10 Copyin

Using the Automatic Document Feeder (ADF)

With the automatic document feeder (Models 145 and 155 only), you can feed up to 25 originals at a time. You can use etter-sized or A4-sized originals in the feeder. Here are some other tips:

 Always feed your originals with the printed-side facing back in

the document feeder, and the top of the document to the right.

 Do not mix paper types or sizes in the ADF.  Load only originals printed on 16-24 lb. paper in the document

feeder. Originals on lighter or heavier paper will not feed correctly and may jam in the copier.

 To prevent paper jams, use the ADF with plain paper or HP

Premium Inkjet paper only.

 Do not use photo paper, transparency film, photos, labels, or

envelopes in the document feeder. When you make more than one copy using the document feeder,



you will need to collate the sets manually.

 For instructions on how to clear an automatic document feeder

paper jam, see page 5-2.

HP Color Copier User’s Guide 3-11

3-12 Copyin

All About Paper

ying

This chapter explains the paper types you can use when copying. It also presents some tips on loading paper and transparency film, and sets forth paper requirements for originals used in the automatic document feeder.

For a current list of HP copier papers, visit our website:

http://www.hp.com/go/copiers/paper

Paper Choices When Cop

The HP Color Copier is designed to copy onto a variety of paper types and weights. Be sure that all paper is free of rips, dust, wrinkles, and curled or bent edges.

For best results, use HP papers.

 HP Premium InkJet papers ensure the maximum color brilliance.  HP Bright White Inkjet Paper delivers high-contrast colors and

sharp text. It is opaque enough for two-sided color printing, with no show-through. It is ideal for newsletters, reports, proposals, and flyers.

 HP Premium Transparency Film is designed to make your color

presentations vivid and even more impressive. This film is easy to use and easy to handle and dries quickly without smudging.

 HP Premium Heavyweight Inkjet paper is matte-coated on both

sides for double-sided copying. It is the perfect choice for nearphotographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars.

HP Color Copier User’s Guide 4-1

HP Photo Paper is a high-quality , glossy-finish, photo-based inkjet



paper. It looks and feels like a photograph and can be mounted under glass or in an album. HP Photo paper dries rapidly and resists fingerprints and smudges.

HP Iron-On T-Shirt Transfers can be used to transfer your designs



or photos onto t-shirts, sweatshirts, and fabric crafts.

Use the ordering information on page 9-4 for paper sizes, types, and part numbers.

NOTE

See page 4-4 for automatic document feeder paper requirements.

Copy Paper in the Input Tra

Recommended Use Not Recommended

16– to 36–lb (60– to 135–g/m2) copier paper or letterhead

HP Premium InkJet Paper Paper with cutouts or perforations HP Premium Photo Paper Photo paper other than HP Premium

HP Bright White Inkjet Paper Envelopes HP Premium Transparency Film Transparency film other than HP

Letter- or A4- size paper Any size paper other than letter or A4 HP Premium Heavyweight Inkjet

paper HP Iron-On T-Shirt Transfers Multiple-part forms or label stock

Paper heavier than 36 lb (90 g/m2) or lighter than 16 lb (60 g/m

Photo

Premium

Heavyweight paper other than HP Premium

)

4-2 All About Paper

Using the Right Paper Type Option

The Paper Type option you select determines how the HP Color Copier prints on the paper you are using. Each time you load a different type of paper in the paper tray or document feeder, be sure to set the corresponding Paper Type option on the front panel.

For this Kind of Paper Select this Paper Type

Copier paper or letterhead Plain Paper HP Bright White Inkjet Paper Plain Paper HP Premium Transparency Film Transparency HP Deluxe Photo Paper Photo Paper HP Premium Photo Paper Photo Paper HP Premium InkJet Paper Premium InkJet HP Premium Heavyweight InkJet Paper Premium Inkjet HP Iron-On T-Shirt Transfers Iron-On

Tips on Loading Paper in the Paper Tra

 All paper: Load the print-side down with the letterhead (or top of

page) going into the tray first. Be sure paper is loaded fully forward in the lower tray.

HP Premium InkJet Paper: Locate the gray arrow on the



nonprinting side of the paper and insert the paper with the arrow side up.

 HP Premium Photo Paper: Load the shiny side facing down.

Always load at least 5-10 sheets in the paper tray . You can place the photo paper sheets on top of plain paper in the paper tray.

 HP Premium Transparency Film: Insert the film so that the

white transparency strip, with arrows and the HP logo, is on top and going into the tray first.

 HP Iron-On T-Shirt Transfers: For best results, manually feed

one sheet at a time, with the unprinted side facing down. Flatten the transfer sheet completely before using; do not load curled sheets. To prevent curling, keep transfer sheets sealed until just before printing.

HP Color Copier User’s Guide 4-3

Special Considerations When Usin

Load a maximum of 80 transparency sheets at a time.



 Be sure to specify “Transparency” as the Paper Type setting.  Ink dries slower on film. Be sure to allow enough time for the ink

Transparency Film

to dry before using the transparency. If you are copying from a transparency (that is, your original is



printed on transparency film), place a blank piece of paper over the transparency on the copier glass.

NOTE

We recommending using only HP Premium Transparency Film when copying on transparencies. Other transparenc

film can jam in the copier.

Automatic Document Feeder Requirements

Load a maximum of 25 originals in the automatic document feeder



at a time.

 Use only originals printed on plain paper (white and colored),

letterhead, and HP Premium Inkjet Paper in the 16 (60

90 g/m2) range in the automatic document feeder.

–

 Always insert originals with the printed-side facing back in the

24 lb

–

feeder and the top of the paper to the right.

 Do not start copying until the “Document loaded” message

appears on the front panel display and you see the Copy Quality lights flash.

NOTE

Do not load photos, paper sizes other than letter or A4, photo paper, transparenc

film, labels, or envelopes in the automatic document feeder.

Doing so may cause a paper jam.

How to Order Quality HP Papers

You can order your copier supplies from any local, authorized HP dealer. See page 9-4 for more information.

4-4 All About Paper

Troubleshootin

This chapter presents procedures for resolving paper jams in the paper tray and automatic document feeder (Models 145 and 155 only). It also includes lists common copying problems and their solutions.

How to Clear a Paper Jam in the Paper Tra

The message “Paper Jam” appears on the display when paper cannot feed from the paper tray properly. To resolve this problem:

Press and hold down the

When you do this, the paper rollers in the HP Color Copier move forward to help eject the jammed paper.

If this does not work, press and hold down

The paper rollers move in reverse. If the paper is still jammed, repeat steps 1 and 2 to move the paper

rollers forward and backward. Gently remove the paper.

Select/Resume

HP Color Copier User’s Guide 5-1

button.

Select/Resume

again.

If all else fails, remove the paper tray by pinching together the two

levers under the paper tray. Pull the tray toward you, and gently remove the jammed paper. Then slide the paper tray back into the copier.

Turn the copier off, then on again to continue copying.

If paper has jammed in the copier, but no message is displayed, press and hold down the button. Then follow the directions above.

Select/Resume

button, then the

Paper Type

How to Clear a Paper Jam in the Automatic Document Feeder

Rotate the automatic document feeder back to expose the paper

jam. Gently remove the paper.

Rotate the automatic document feeder back.

Press

Select/Resume

How to Use the Self Test Pa

The Self Test Page lets you know whether the copier is operating properly. It lists current, default front panel settings and, if you are using Model 145 or 155, tells whether the automatic document feeder is attached properly. You can also use it to check print alignment.

To print a Self Test Page:

Press the

in the panel display. Press the

Select/Resume

to continue.

button until the message “Self T est Page” appears

button.

5-2 Troubleshootin

Check to make sure the margins are aligned and not skewed.

Fold the Self Test Page in half carefully so that the “A” and

the “C” along the left margin line up. Line up the equal signs (=).

Verify that the vertical line next to the “A” appears between

the two vertical lines next to the “C” (does not have to be centered).

If the alignment is satisfactory , the copier mechanism is working

properly . If the alignment is not satisfactory, see Troubleshooting

information on page 5-11. If the Troubleshooting help does not resolve the problem, contact

HP Customer Support. See “HP Customer Support” on page 6-2.

HP Color Copier User’s Guide 5-3

Front Panel Messages

Message What You Should Do

Power Save On The front panel displays this message when the OfficeJet Pro

Door Open. Close cartridge door.

Paper Jam. Press and hold Resume to eject paper.

ADF Paper Jam. Refer to “How to Clear a Paper Jam in the Automatic

Busy. Can’t start another copy job.

Out of Paper. Replace paper then press Resume.

has not been used for 12 hours or more. Press any button on the front panel or load originals in the automatic document feeder.

Close the print cartridge door.

To clear the paper jam, press and hold the Select/Resume button. The paper should eject. If this does not work, refer to the procedures on page 5-1.

If only one or two sheets of paper are in the paper tray, the copier might not pick up the paper properly, causing a jam in the copier.

Remove the papers that are jammed, and add more paper to the paper tray.

Document Feeder” on page 5-2. You will see this message when you try to start a new copy

job before the first job is complete, or you try to change front panel settings while a copy job is in progress.

W ait until the first copy job is complete before trying to start another.

If the paper tray is empty, load paper in the paper tray, and press Select/Resume.

If the paper is not inserted correctly, adjust the paper, then press Select/Resume.

Remove original from the document glass.

Remove and check (black or color) cartridge

No Cartridge. Insert (black or color) cartridge.

Remove and check black cartridge. Verify Part Number: 51645A

5-4 Troubleshootin

Remove the original from the copier glass, then press the Select/Resume on the front panel to continue.

One of the print cartridges is either incorrectly installed, the wrong type, or defective.

Remove the print cartridge (black or tri-color), and then replace it in the carriage stall.

Make sure to remove the tape from the print cartridge, and close the latch securely.

A print cartridge is missing. Insert the missing cartridge.

The wrong black cartridge is installed. Remove it, and replace it with the correct cartridge, part number 51645A.

Front Panel Messages (Continued)

Message What You Should Do

Remove and check color cartridge. Verify Part Number: C1823A

Unlock scanner. The scanner is locked.

Cartridge carriage blocked. Unblock the carriage, and turn power off then on again. Scanner bulb failin

Turn Power off then on a

ain.

Additional cleanin ineffective. Replace cartridge.

. The scanner bulb is becoming too dim to work properly.

will be

The wrong tri-color cartridge is installed. Remove it, and replace it with the correct cartridge, part number C1823A.

Turn off the HP Color Co beneath the front panel on the right side. Unlock the scanner by twisting the green knob under the front panel toward the back of turns one way.)

Turn the light flickers or does not come on, your HP Color Copier needs to be serviced. See page 8-4 for more information.

A system error has occurred that you cannot resolve

ourself.

Turn repeatedly, or remains on the display, call HP Customer Support for help (see page 6-2).

Replace the print cartridge.

our HP Color Copier, until it stops. (The lever only

ower off, then on again. If the message continues and

ower off, then on again. If this message appears

ier. The scanner lock is located

Blank page

Possible Causes Solutions

The original was placed

rint-side up on the glass or rinted side facing forward in the

document feeder.

Protective tape is still on the print cartrid

Turn the ori is placed print-side down on the glass and against the

reen borders. If you are using an automatic document feeder, be sure to place the original with the printed side facing back in the document feeder.

Each new

lastic tape covering the ink nozzles. Remove the print cartridge from its cradle and, being careful to touch only the black plastic, gently remove any tape covering the nozzles. Then insert the print cartridge back in its cradle.

inal over. Be sure the page you are copying

rint cartridge is packaged with protective

HP Color Copier User’s Guide 5-5

Blank page (Continued)

Possible Causes Solutions

The print cartridges need to be replaced.

You are making a large Custom % enlargement, and have not positioned the original along the green borders.

The automatic document feeder plug is loose or unattached.

No original is on the glass or in the automatic document feeder.

The HP Color Copier black or color cartridge may need to be replaced. The best way to check this is to print a Self T e st Page. (See the procedure on page 2-12.)

If any of the colored bars are missing (blue, magenta, or yellow), the color print cartridge must be replaced.

Place all originals on the glass along the green borders.

Check the plug to make sure it is secure.

Place all originals on the glass along the green borders.

Some colors faded, distorted, or missin

Possible Causes Solutions

The print cartridges may need to be replaced.

One of the color ink chambers is running out of ink, the nozzles in the print cartridge may be clogged, the print cartridges may need to be replaced, or you may have a defective print cartridge.

The HP Color Copier color cartridge may need to be replaced. The best way to check this is to print a Self Test Page. (See the procedure on page 2-12.)

If any of the colored bars are missing (blue, magenta, or yellow), the color print cartridge must be replaced.

Print a Self T est Page. (See the procedure on page 2-12.) If any of the colored bars are missing (blue, magenta, or

yellow), the color print cartridge must be replaced. If the page shows streaking or white lines through any

of the colored bars, the cartridges need to be cleaned (see the procedure on page 7-3).

If copy quality still seems poor after you clean the cartridges, replace them. (Be sure to remove the protective tape before using the new cartridge.)

Placement on the pa

e wrong or edges cut off

Possible Causes Solutions

Edges get cut off of the copy. Use either the Entire 91% or Auto Fit reduce/enlarge

5-6 Troubleshootin

feature. See page 3-4 for more information.

Placement on the page wrong or edges cut off (Continued)

Possible Causes Solutions

The Paper Size setting on the front panel is set to A4, and letter-size paper is loaded, or the Paper Size setting is set to letter, and A4-size paper is loaded.

Auto Fit, Clone, or Poster not workin

Possible Causes Solutions

Auto Fit does not enlarge to full size.

The Clone feature does not make enough duplicate copies.

Poster makes extra, blank pages.

Copies too vivid or bri

Possible Causes Solutions

Color intensity is set too high. Lower the color intensity. Press the Color Intensity

Check to make sure that Paper Size is set correctly. See “Copy Paper Size” on page 3-9.

properl



Make sure to place the original in the corner along the two green borders.



Make sure that the scanner glass, lid, and/or automatic document feeder lid are all clean and free from smudges and dust. If there is dirt or a hair on the glass or lid, the copier may misread the size of the image when scanning. See “Cleaning the Glass” on page 7-1.

button. Press the Minus (–) button to reduce the color intensity and make your copy paler. The round dot moves to the left on the scale.

No copies coming out

Possible Causes Solutions

The copier may be out of paper, or the paper may not be loaded properly.

The scanner may be locked. A locking mechanism holds and protects the scanner

Load paper in the HP Color Copier using the procedure on page 4-3.

optics during shipment. You must unlock the scanner before you can use the HP Color Copier. See “Step 3 — Unlock Your HP Color Copier” on page 2-4 for instructions.

Note: If the scanner is locked, you may hear a loud, grinding, clicking noise when you try to make a copy.

HP Color Copier User’s Guide 5-7

No copies coming out (Continued)

Possible Causes Solutions

The HP Color Copier may not be turned on.

The paper has jammed in the copier.

Turn the HP Color Copier on by pressing the Power button on the front of the product in the bottom right corner. The current Copy Quality setting will light up, and a message will appear on the front panel.

Clear the paper jam using the procedure on page 5-1.

Copies taking too lon

Possible Causes Solutions

You are using the Best copy quality setting.

You are using the Transparency or Photo Paper T ype setting.

You pressed the Color start button for a black and white document.

The copier is not warmed up. The scanner bulb shuts off if it remains idle for 12 hours.

The Best setting produces the highest quality copies, but it is the slowest setting. Change the Copy Quality setting to either Normal or Fast. To learn more about copy quality settings, see page 3-4.

When you copy onto transparency film and photo paper and use the Transparency or Photo Paper Type setting, the copying process slows down, for second and subsequent copies, to allow the ink to dry.

Press Clear/Stop to cancel the first copy job. Then press the Black start button.

It must warm up the first time it is used.

The copier glass is dirty. Dirty copier glass (fingerprints, smudges, etc.) slows

You are printing on plain paper, but have selected another Paper T ype on the front panel.

Paper wrinkled and ver

down the copying process. Clean the glass using the procedure on page 7-1.

Change the Paper Type setting on the front panel to Plain Paper.

wet

Possible Causes Solutions

The Paper T ype front panel setting is set to Photo Paper, and you are using Plain Paper.

5-8 Troubleshootin

Change the Paper Type setting to Plain Paper.

Paper wrinkled and ver

wet (Continued)

Possible Causes Solutions

Y ou are copying a page with very dark colors.

Press the Lighter/Darker button. Press the Minus (–) button to lighten your copy . The round dot moves to the left on the scale.

Y ou can also press the Color Intensity button to decrease the intensity of the colors. Press the Minus (–) button to reduce the color intensity and make your copy paler. The round dot moves to the left on the scale.

Copies faded or colors dull

Possible Causes Solutions

The Paper Type setting does not match the paper loaded in the paper tray.

The Lighter/Darker setting is too low.

The Color Intensity setting is too low.

Light colors print as white. Turn on ELC (Enhance Light Colors) on the front panel

Make sure the Paper Type setting selected on the front panel display is the same as the type of paper actually loaded in your HP Color Copier.

Press the Lighter/Darker button. Press the Plus (+) button to darken your copy. The round dot moves to the right on the scale.

Press the Color Intensity button. Press the Plus (+) button to intensify the color and make your copy more vivid. The round dot moves to the right on the scale.

display by pressing the Menu button repeatedly until “ELC” appears. Press the Plus (+) button to turn on ELC. The round dot becomes a solid round dot. Press the Select/Resume button, then press the Color button to make a copy.

The scanner bulb is too dim. If there is a “Scanner bulb failing” message on the front

panel display, turn the copier of f, then back on again. If the bulb flickers or does not light up, the lamp needs to be replaced. Contact HP Customer Service. See “HP Customer Support” on page 6-2 for more information.

HP Color Copier User’s Guide 5-9

Copy streaked, smeared, or with white horizontal lines

Possible Causes Solutions

The Paper Type setting does not match the paper loaded in the paper tray.

You are copying on the wrong side of the paper.

The nozzles in the print cartridge may be clogged.

Black bar in margins on copy (Models 145 and 155 onl

If you are using special papers, such as photo, premium inkjet, iron-on, or transparencies, you need to make sure the Paper T ype setting you selected matches the type of paper you have in the bottom tray. Press the Paper Type button until the paper type on the display matches the type of paper you have loaded in the bottom tray. Then press Select/Resume.

Be sure to put the paper print-side down. Photo paper should be placed glossy-side down. Gray arrows on premium papers should be facing up. Blue arrows on transparencies should be facing up.

Print a Self T est Page using the procedure on page 2-12. If any of the colored bars are missing (blue, magenta,

yellow, or black), the color print cartridge must be replaced.

If the page shows streaking or white lines through any of the colored bars, the cartridges need to be cleaned (see the procedure on page 7-3). If copy quality still seems poor after you clean the cartridges, replace them.

)

Possible Causes Solutions

You are copying from a transparency (that is, your original is printed on transparency film), and a black bar is showing up on the copy.

Place a blank piece of white paper over the transparency on the copier glass. This will prevent an image of the document feeder rollers from being included on your copy.

You are using the Normal, Auto Fit, Clone, or Poster reduce/enlarge option, and a black bar is showing up on the copy.

You are copying a Letter-size original onto A4-size paper, and your copy will include an image of the document feeder roll-off at the bottom of the page.

5-10 Troubleshootin

The copier’s sizing sensor (on the top of the document feeder lid) is misreading the size of your original.

Clean the glass, especially the right back corner, using the procedure on page 7-1.

If you selected “Normal 100%” change the Copy Paper Size setting to Letter for this copy only. Change the copy Paper Size back when finished.

If you selected a Custom zoom percentage less than 100%, place the original on the glass and place white sheets of paper on top of the original to cover the entire glass.

pap

Black bar in margins on copy (Models 145 and 155 onl

)

Possible Causes Solutions

You are copying an original that is greater than 8” wide, and the solution above did not solve the

roblem.

Copies crooked on pa

Place the ori

Possible Causes Solutions

The original is crooked on the

lass.

The original is placed incorrectly in the automatic document feeder.

The width and length adjusters on the bottom tray are not flush a

ainst the paper.

Different sizes of loaded in the tray.

The document feeder adjuster is not flush against the bottom of your originals.

er are

Reposition the original against the green borders.

Be sure to place originals in the document feeder with the printed side facing back and the top of the document all the wa

Move the width and len of paper.

Load only one size of paper at a time. Only A (Letter) and A4 size paper can be used.

Move the document feeder paper adjuster until it is flush against the bottom of your originals.

er on toe of the original to cover the entire glass.

inal on the glass and place white sheets of

to the right.

th adjusters up against the stack

Miscellaneous problems

Symptoms Solutions

Back of newspaper print shows through.

Lar

e, black typefaces have a splotchy (not smooth) appearance; or thin, color objects or lines have black sections.



Press the Lighter/Darker button. Press the Minus (–) button to li the left on the scale.



Place a dark piece of paper on top of the newspaper.

Turn off TE (T ext Enhancement). Press the Menu button until “TE” appears on the display. Press the Plus (+) or Minus (–) button to turn TE off (noted by a round dot), and then press the Select/Resume button.

ust the Lighter/Darker setting: lighten the copy by at

least 3 notches.

hten your copy. The round dot moves to

HP Color Copier User’s Guide 5-11

Miscellaneous problems (Continued)

Symptoms Solutions

White lines on copies appear between adjacent black and color areas, or black and color overlap.

Unwanted dots appear in the background.

Y ou are using A4-size paper , and the last few lines on the original do not appear on the copy.

You are using letter-size paper, and the right side of the original is not being copied.

The print cartridges may need to be aligned:



Press the Menu button until “Align Print Cartridges” appears on the display.



Press the Select/Resume button; instructions are printed. Follow the instructions that are printed.

This often occurs if you are copying from a gray or pastel original. Do one of the following:



Press the Lighter/Darker button. Press the Minus (–) button to lighten your copy. The round dot moves to the left on the scale.



You can also press the Color Intensity button. Press the Minus (–) button to make your copy paler. The round dot moves to the left on the scale.

The Paper Size settings may not be correct. Press the Menu button until “Copy Paper Size” appears on the display. If “Letter” is listed as the current setting, press the Plus (+) or Minus (–) buttons until the A4 paper size appears, and then press the Select/Resume button.

The Paper Size setting may not be correct. Press the Menu button until “Copy Paper Size” appears on the display. If “A4” is listed as the current setting, press the Plus (+) or Minus (–) buttons until A (Letter) appears, then press the Select/Resume button.

When you choose new settings on the front panel, they always get reset when you press the Clear/Stop button or turn off the HP Color Copier.

There is a loud noise coming from the inside of the copier when you are making copies, and you see the message “Cartridge Carriage Blocked” on the front panel display.

5-12 Troubleshootin

You can save your current settings as defaults. Choose the appropriate settings on the front panel. Press the Menu button until “Set Defaults” is displayed, and then press the Select/Resume button.

Make sure you have removed the yellow/orange shipping insert from the top of the print cartridge carriage. To do this, lift the document cover, then the print cartridge access cover on the left side of the copier. The shipping insert is inside.

Miscellaneous problems (Continued)

Symptoms Solutions

Paper repeatedly jams or the copier tears the corner of the paper.



The wrong size paper is loaded. Load the correct size paper.



The leading edge is damaged or bent. Do not use damaged paper.



The paper width and length adjusters are not set correctly. Be sure the paper width and length adjusters on the bottom tray are set for your paper size.



The paper may be damaged or curled. Replace damaged or curled paper.

HP Color Copier User’s Guide 5-13

5-14 Troubleshootin

HP Support Services

If you are unable to find the answer you need in this book, you can contact one of the HP support services listed in the following pages.

Some support services are available only in the U.S. and Canada, while others are available in many countries worldwide. If a support service number is not listed for your country, contact your nearest authorized HP dealer for help.

On-Line Services

Internet

You can obtain updated product information on the Hewlett-Packard Worldwide Web home page at the following address:

http://www.hp.com/go/copiers

This website is updated whenever information and contact numbers change.

HP FIRST

Phone (800) 333-1917 (U.S. and Canada) to access HPFIRST. When you call, you can request that information be faxed directly to you. T o use HPFIRST, you need a touch-tone phone. You need a 9600-baud, Group 3 facsimile machine to receive the information. Hewlett-Packard offers this service free of charge.

HP Color Copier User’s Guide 6-1

CompuServe

Support information and interactive sharing of technical information are available on CompuServe’s HP Peripherals forum GO HPPER. To subscribe, call CompuServe, Inc. at (800) 848-8199 (U.S.).

NOTE

This service is not operated b

HP Customer Support

If you are unable to resolve problems with your HP Color Copier using information in this User’s Guide, call HP Customer Support.

Calling in the U.S. and Canada Durin

Call (208) 323-2551 Monday through Friday from 6 am to 10 pm Mountain Standard Time (MST) and Saturdays from 9 am to 4 pm MST. This service is free during the warranty period of the HP Color Copier; however, your standard long-distance phone charges still apply.

Calling in the U.S. and Canada Post Warrant

If your copier is not under warranty, you can call (800) 999-1148. A per-call, out-of-warranty support fee will be charged to your credit card. You can also call (900) 555-1500 ($2.50 per minute) from 7 am to 6 pm MST and Saturdays from 9 am to 3 pm MST. Charges begin only when you connect with a support technician. (Prices and hours are subject to change without notice.)

HP.

Warrant

6-2 HP Support Services

Maintaining Your

HP Color Copier

With minimal maintenance you can keep your HP Color Copier in top working condition. Perform the following maintenance procedures as necessary .

Cleaning the Exterior Case

Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off the case. The interior of the HP Color Copier does cleaning.

Cleaning the Glass

Dirty copier glass (fingerprints, smudges, etc.) slows down copier performance by as much as half a minute! This is because the scanner is actually processing the smudges on the glass. Be sure to keep the glass clean and free from dust, smudges, and fingerprints.

Keep fluids away from the interior of the HP Color Copier.

require

not

WARNING Turn off the HP Color Copier and unplu

thou

h the HP Color Copier is off, power is still being supplied if the power

cord is plugged in.

the power cord before cleanin

HP Color Copier User’s Guide 7-1

. Even

To clean the glass:

Turn off the HP Color Copier, remove the power cord, and then

raise the document cover. Clean the glass with a soft cloth or sponge slightly moistened with

warm water and a mild soap or detergent. You may also use glass cleaner.

CAUTION

Do not use abrasives, acetone, benzene, or carbon tetrachloride on the

lass; these can damage the glass.

Do not place liquids directl damage your copier.

Rinse the soft cloth or sponge with clean water, wring out excess

water, and wipe the remaining soap or detergent off the glass. Dry the glass with a chamois or cellulose sponge to prevent

spotting. If soap or detergent does not clean the glass sufficiently, you can use isopropyl alcohol as a cleaning agent.

Aligning Cartridges

Use the Align Cartridges feature whenever you install new print cartridges. See “Step 8 — Align Your Black and Color Print Cartridges” on page 2-10 for step-by-step instructions.

Using the Self Test Page

Use the Self Test Page to check the print cartridges and to determine whether the automatic document feeder is successfully installed.

To Print a Self Test Page:

on the glass. They may seep under it and

Press the

front panel display. Press

7-2 Maintaining Your HP Color Copier

Select/Resume

The message “Printing” appears on the front panel display, and a Self Test Page will be printed. See “How to Clear a Paper Jam in the Automatic Document Feeder” on page 5-2 for more information.

button repeatedly until you see “Self T est” on the

Cleaning Cartridges

Use the Clean Cartridges feature when the Self Test Page shows streaking or white lines through any of the colored bars. Do not clean cartridges unnecessarily . This wastes ink and shortens the life of your print cartridges.

To clean the cartridges:

NOTE

Press the

Cartridges” on the front panel display. Press

If copy quality still seems poor after you clean the cartridges, replace them.

Select/Resume

The message “Printing a Cleaning Check Sheet” appears on the front panel display, and a Print Cartridge Cleaning Page will be printed.

button repeatedly until you see “Clean

HP Color Copier User’s Guide 7-3

7-4 Maintaining Your HP Color Copier

Hewlett-Packard

Limited Warrant

Model Number: C5370A Product Numbers: 140, 145, 150, and 155 Duration of Limited Warranty (Hardware): 1 Year Duration of Limited Warranty (Print Cartridges): 90 Days

Extent of Limited Warrant

HP warrants to you, the end-user customer, that HP hardware,

accessories and supplies will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or like-new.

HP warrants to you that HP software will not fail to execute its

programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software media which does not execute its programming instructions due to such defects.

HP does not warrant that the operation of HP products will be

uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.

HP products may contain remanufactured parts equivalent to new in

performance or may have been subject to incidental use. Warranty does not apply to defects resulting from (a) improper or

inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP , (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance.

HP Color Copier User’s Guide 8-1

HP MAKES NO OTHER EXPRESS WARRANTY OR CONDITION

WHETHER WRITTEN OR ORAL. TO THE EXTENT ALLOWED BY LOCAL LAW, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE. Some countries, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country to country, state to state, or province to province.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES

IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT , OR OTHERWISE. Some countries, States or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

8-2 Hewlett-Packard Limited Warranty

Warranty Service

Express Service

T o obtain HP express repair service, the customer must contact an HP service office or an HP Customer Support Center for basic troubleshooting first.

If a customer unit needs a minor part replacement and these parts can normally be replaced by the customer, the customer-replaceable components may be serviced through expedited part shipment. In this event, HP will prepay shipping charges, duty and taxes; provide telephone assistance on replacement of the component; and pay shipping charges, duty, and taxes for any part that HP asks to be returned.

For some repairs, the HP Customer Support Center may direct customers to designated Authorized Service Providers who are certified by HP to service the HP Color Copier.

If you need to return your copier to HP for repair, HP will expedite the repair of your unit by using an express delivery service to expedite the return of the repaired or exchanged unit.

Warranty Upgrades

Extended warranties and service option upgrades may be obtained through your local HP authorized dealer or HP service centers.

In the U.S. and Canada, extended warranties may also be obtained by calling HP at (800) 835-4747.

HP Color Copier User’s Guide 8-3

Returning Your HP Color Copier for Service

Before You Call

Before you call HP Customer Support:

Make sure that the copier is plugged in and powered on, that the

specified inkjet print cartridges are installed correctly , and that the recommended paper is properly loaded in the input tray.

Review the setup section (Chapter 2) and the troubleshooting

section (Chapter 5Chapter 5) in this User’s Guide. Try resetting the copier by powering it off, then on again, using the

power button in the lower front corner of the product. Call the HP FIRST toll-free number (see page 6-1) and/or check

HP’s Internet site (see page 6-1) for information that might help you quickly resolve your problem.

If you are still experiencing problems and need to speak with an

HP Customer Support Representative:

Have your copier serial number ready.

Print a Self Test Page (see page 2-12).

Make a color copy.

Be prepared to describe the problem you are experiencing in

detail.

Call HP Customer Support. See page 6-2 for more information.

After you receive authorization for hardware service from HP Customer Support Center, prepare it for shipment and pack it a protective carton. We recommend you save the original shipping container for this purpose.

NOTE

8-4 Hewlett-Packard Limited Warranty

In-transit damage is not covered by the warranty, so always insure your shipment.

Prepare your HP Color Copier for Shipment

Turn on the HP Color Copier, and leave it on for at least 2

minutes. Raise the document cover, and then raise the print cartridge

access cover. Remove both print cartridges and close the print cartridge

latches. Place print cartridges in an airtight bag so they will not dry out, and put them aside (do not send them with the copier).

NOTE

Print cartridges that remain inside may damage your copier.

Attach the orange packing insert (if available).

Turn off the HP Color Copier.

You will see the message “Shutting Down” on the front panel display.

T o prevent damage to the HP Color Copier during shipping, lock

the scanner.

HP Color Copier User’s Guide 8-5

Pack the copier for shipment using the original packing materials.

Please also include the following items in the box:

 A brief description of symptoms for service personnel

(samples of print quality problems are helpful).

 A copy of the sales slip or other proof of purchase to establish

the warranty coverage period.

 Your name, address, and a phone number where you may be

reached during the day.

If you do not have the original packaging materials, you can request a replacement package set from HP Customer Support.

NOTE

Shipping damage caused by improper packaging is not covered under the warranty.

8-6 Hewlett-Packard Limited Warranty

Technical Information

Speed Specifications

Copy speed is related to the complexity of the document.

Black Copy Speed (letter-sized, text)

Fast mode: 9 pages per minute Normal mode: 8 pages per minute

Color Copy Speed (letter-sized, mixed text and graphics)

Fast mode: 3 pages per minute Normal mode: 1 page per minute

Color Copy Speed (letter-sized, full page, full-color graphics)

Fast mode: 1.7 pages per minute Normal mode: 0.5 page per minute

Copy Margins

Copy at 100% or Clone Option:

Margin Letter

(8.5 x 11 in.)

Top 0.07 in. 1.8 mm Bottom 0.5 in. 12.7 mm Left 0.2 in. 3.3 mm Right 0.2 in. 3.3 mm

(210 x 297 mm)

All other Reduce/Enlarge Settings:

Margin Letter

(8.5 x 11 in.)

Top 0.5 in. 12.7 mm Bottom 0.5 in. 12.7 mm Left 0.38 in. 9.4 mm Right 0.38 in. 9.4 mm

(210 x 297 mm)

Functional Specifications

Paper Sizes

U.S. letter-sized (8.5 x 11 in.) European A4 (210 x 297 mm)

Duty Cycle

Maximum Monthly Usage: 3,000 pages

Paper weight

In paper tray: 16–36 lb (60–135g/m In automatic document feeder: 16–24 lb

(60–90 g/m

)

HP Color Copier User’s Guide 9-1

Black Resolution

Fast: 300 x 300 dpi Normal: 600 x 600 dpi Best: 600 x 600 dpi

Color Resolution

Fast: 300 x 300 dpi Normal: 600 x 300 dpi CREt Best: 600 x 600 dpi CREt

Colors

Up to 16.8 million

Other

Resolution Enhancement technology (REt)/Color (CREt)

CopySmart text enhancement technology, which includes:



Text Enhancement



Digital enlarge/reduce (25%–400%)



Auto Fit functionality



Automatic color adjustment for different paper types



Enhanced grayscale for better black and white copying

Environmental Specifications

Operating ranges

–40oC (41o–104oF)

Recommended ranges

–35oC (59o–95oF)

Humidity

15%–80% RH non-condensing

Non-operating ranges

–70oC (104o–140oF)

Physical Specifications

Height

Product IDs 140 and 150: 12.8 in. (32.5 cm) Product IDs 145 and 155: 19 in. (48.26 cm)

Width

Product IDs 140 and 150: 21.25 in. (54 cm) Product IDs 145 and 155: 21.25 in. (54 cm)

Depth

Product IDs 140 and 150: 17 in. (43.2 cm) Product IDs 145 and 155: 17.7 in. (45 cm)

Power Specifications

Source voltage

100–240V

Frequency

50–60 Hz

Current

1A maximum

Power

45 W maximum

9-2 Technical Information

Weight

Product IDs 140 and 150: 32.2 lb (14.61 kg) Product IDs 145 and 155: 36.85 lb (16.38 kg)

Regulatory Notices

FCC Statement (U.S.A.)

The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, any cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:



reorient the receiving antenna



increase the separation between the equipment and the receiver



connect the equipment into an outlet on a circuit different from that to which the receiver is connected



consult the dealer or an experienced radio/TV technician for help

The user may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the US Government Printing Office, Washington DC, 20402. Stock No. 004-000-00345-4.

CAUTION

: Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by the Hewlett-Packard Company, may cause harmful interference and void the FCC authorization to operate this equipment.

DOC Statement (Canada)

Le present appareil numerique n'emet pas de bruitis radioelectriques depassant les limits applicables aux appareils numeriques de la class B prescrites dans le Reglement sur le brouillage radioelectrique edicte par le ministere des Communications du Canada.

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

Geräuschemission LpA < 70 dB

am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19

VCCI-2

HP Color Copier User’s Guide 9-3

Ordering Accessories and Supplies

In the U.S., you may order printer supplies by calling HP Direct, (800) 538-8787, to get the name of your local authorized HP dealer. Outside the U.S. call your local authorized HP dealer.

Supplies/Accessories HP Reorder Number

Print cartridges

Black print cartridge 51645A Tri-color print cartridge C1823A

Papers

HP Premium InkJet Paper, Letter

(200 sheets, 8.5 x 11 in.) 51634Y

HP Premium InkJet Paper, A4

(200 sheets, 210 x 297 mm) 51634Z

HP Premium Heavyweight InkJet Paper, Letter

(15 sheets, 8.5 x 11 in.) C1852A

HP Premium Heavyweight InkJet Paper, A4

(15 sheets, 210 x 297 mm) C1853A

HP Premium Photo Paper, Letter

(15 sheets, 8.5 by 11 in.) C6039A

HP Premium Photo Paper, A4

(15 sheets, 210 x 297 mm, Europe) C6040A (15 sheets, 210 x 297 mm, Asia) C6043A

HP Premium Transparency Film, Letter

(50 sheets, 8.5 by 11 in.) C3834A (20 sheets, 8.5 by 11 in.) C3828A

HP Premium Transparency Film, A4

(50 sheets, 210 by 297 mm) C3835A (20 sheets, 210 by 297 mm) C3832A

HP Iron-On T-Shirt Transfers

(10 sheets, 8.5 x 11 in.) C6049A

Customer Replaceable Parts

Document Cover C5300-60015 Paper Tray C5364-60339 HP Color Copier User’s Guide C5370-90000 Copier Help Card C5370-90015 Right side panel of copier case C5300-40023 Print cartridge access cover C5300-40014 Power cord Call dealer for part number for your location.

9-4 Technical Information

index

ADF - see automatic document feeder 5-10

4-4

2-10

4-4

5-7

3-11, 5-2

5-10

aligning print cartridges alignment

3-5

3-11

2-11

2-10

horizontal vertical

Auto Fit

does not work properly

automatic document feeder

how to clear a paper jam image of rollers included on copy loading originals paper specifications tips

background

color

3-8 Best quality black

blank page boldface, what it means in the user’s guide

3-4

and white copies copy speed print cartridge resolution

5-5

9-2

9-1

2-7

3-3

1-2

cancelling copying 3-10 cartridges, print

1-2

3-5

3-3

2-10

2-6

9-4

7-2

7-1

3-10

7-1

3-8

5-7

aligning inserting ordering

caution, what this label means in the user’s guide

cleaning

cartidges copier glass

exterior case clear/stop button Clone 100%

does not work properly color

backgrounds

copies

copy speed dots in background enhance light colors faded, distorted, or missing how to change color intensity intensity print cartridge resolution

text enhancement CompuServe support conventions used in guide copies

black and white

color

3-3 faded, with dull colors horizontal, white lines how to make how to make copies making lighter or darker miscellaneous problems multiple newspaper no copies coming out paper size paper wet placing originals in automatic document

placing originals manually quality quality problems slow

5-8

speed streaked, smeared, or lines too vivid or bright wrinkled, wet paper

copy quality

Best setting changing setting Fast setting Normal setting settings available

copying

canceling

CopySmart Custom 100%

9-1

3-7

9-2

3-3, 3-4

5-11

3-9

5-8

feeder

5-7, 5-12

3-4

3-10

9-2

3-5

2-6, 2-7

6-2

3-3

3-1

3-2

5-6

3-4

5-12

3-7, 3-8

3-7

3-1

5-7

5-8

3-4

1-2

5-7

5-8 5-10

3-6

5-11

3-2

5-10

5-6

3-7

HP Color Copier User’s Guide I-1

damage

2-3

parts dark colors darkness, copy defaults

5-9

changing

3-10

factory

front panel

indicator

paper size

when reset

3-9

3-6

3-9

2-9

3-9

3-3

edges cut off 5-6 ELC (Enhance Light Colors)

changing the setting enlarging Entire 91% environmental specifications error messages

3-4

5-3

3-8

factory defaults 3-10

how to reset faded copies Fast quality front panel

attaching overlay

language

5-6

3-4

3-10

2-9, 3-8

2-3

graphics copy speed 9-1

heavyweight inkjet paper 4-1 help

CompuServe support

6-1

HP FIRST

internet horizontal alignment HP

customer support

HP FIRST

on-line services

papers to use

4-1

2-10

6-1

6-2

9-2

inkjet paper 4-1

4-3

loading inserting print cartridges internet

6-1

iron-on transfers

4-3

2-6

language

4-3

3-9

4-4

available on front panel

front panel light copies light, scanner lighter/darker lightness, copy loading

originals in the document feeder

paper

paper in input tray

5-9

2-5

3-1 3-6

3-6

2-9, 3-8

minus/plus buttons 3-4 Mirror 100% multiple copies

3-6

3-4

newspaper, copying 5-11 Normal 100% Normal quality note, what this label means in the user’s guide

3-4

on-line services 6-1 originals

3-2

placing on copier glass

placing when using automatic document

feeder

outlet

grounded

type to use

2-8

paper

bright white inkjet

4-1

1-2

I-2

changing copy paper size 3-9

2-8

5-1

5-6

2-8

2-12

4-3

4-1

9-2

4-1

6-2

2-6

9-2

4-1

2-5

4-2

4-1

3-1

4-4

4-2

5-7

4-4

5-2

heavyweight inkjet how to order from HP HP papers to use inkjet

4-1

iron-on t-shirt transfers

5-13

jams loading

2-5 ordering output tray capacity photo recommended types settings to use size tips on loading to use when copying transparencies type to use in copier input tray types website location for updates

paper jam

automatic document feeder in input tray

paper type

changing

parts

included missing

percentage, reducing and enlarging photo paper

physical specifications placement wrong Poster 400%

does not work properly overlap

post-warranty support power button

how to turn copier on

power cord

connecting outlet to use

power specifications print cartridges

aligning inserting inserting when using automatic document

printing

self test page

4-2

2-9, 3-9

3-6, 4-3

2-3

4-2

4-3

3-5

9-4

3-6

2-3

2-10

2-6

feeder

3-4

4-2

quality, copy 5-6 quotation marks, what they mean in the user’s

1-2

guide

reduce/enlarge

3-4

3-5

3-4

3-6

3-5

3-4

3-6

3-4

3-5

9-3

Auto Fit changing settings Clone 100% Custom 100% Entire 91% Mirror 100% Normal 100% overview

Poster 400% reducing regulatory information

scanner

3-1

light

unlocking self test page service, copier setup

aligning print cartridges

choosing location for copier

front panel overlay

inserting print cartridges

lading paper

power cord

setting front panel language and default paper

summary

testing the copier

unlocking scanner

unpacking shipping copier size

copy paper slow copying smeared copies smudges on copies specifications

environmental

functional

physical

2-4

2-12, 7-2

8-4

2-5

2-8

size 2-1

2-2 8-5

3-9

5-8

5-10

9-1

9-2

2-9

5-8

9-2

2-12

2-4

2-3

2-10

2-6

2-1

HP Color Copier User’s Guide I-3

power 9-2

9-1

speed speed specifications streaked copies support

CompuServe

HP FIRST

internet

on-line services

6-1

5-10

6-1

6-2

9-1

6-1

text

splotchy text enhancement

turning it off tip, what this label means in the user’s guide torn paper transparencies

tips on using transparency film

loading troubleshooting

5-13

5-11

4-4

4-3

5-1

3-7

4-1

3-8

4-4

unlocking scanner 2-4 unpacking HP Color Copier

2-2

1-2

vertical alignment 2-11

warning, what this label means in the user’s guide

1-2

warranty

website

wet paper wrinkled paper

I-4

8-3 express service preparing your copier for shipment returning copier for service upgrades what to do before you call

current list of HP papers updated product information

5-8

8-3

5-8

8-3

4-1

8-4

6-1

8-5

HP C5370A User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual