HP C110, C180, C240, C360, C160 Service Handbook

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Service Handbook

C Class

Models

C100, C110, C160L, C160,

C180, C200, C240 and C360

HP Part No. A4200-90042

Edition E1298

Printed in U.S.A.

 Hewlett-Packard Co. 1998 Printing History First Printing: August 1998

UNIX is a registered trademark in the United States and other countries, licensed exclusively through X/Open Company Limited.

NOTICE The information contained in this document is subject to change

without notice. HEWLETT-PACKARD WARRANTY STATEMENT HP PRODUCT DURATION OF WARRANTY C160/C180/C200/C240/C360 one year

1. HP warrants HP hardware, accessories and supplies against defects in materials and workmanship for the period speciﬁed above. If HP receive notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or like-new.

2. HP warrants that HP software will not fail to execute its programming instructions, for the period speciﬁed above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software media which does not execute its programming instructions due to such defects.

3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, customer will be entitled to a refund of the purchase price upon prompt return of the product.

4. HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use.

5. The warranty period begins on the date of delivery or on the date of installation if installed by HP. If customer schedules installation or causes installation by HP to be delayed more than 30 days after delivery, warranty begins on the 31st day from delivery.

6. Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modiﬁcation or misuse, (d) operation outside of the published environmental speciﬁcations for the product, or (e) improper site preparation or maintenance.

7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

8. HP will be liable for damage to tangible property per incident up to the greater of $300,000 or the actual amount paid for the product that is the subject of the claim, and for damages for bodily injury or death, to the extent that all such damages are determined by a court of competent jurisdiction to have been directly caused by a defective HP product.

9. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE CUSTOMER'S SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.

FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND: THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

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This document contains proprietary information that is protected by copyright. All rights reserved. No part of this document may be photocopied, reproduced or translated to another language without the prior written consent of Hewlett-Packard Company.

RESTRICTED RIGHTS LEGEND. Use, duplication, or disclosure by government is subject to restrictions as set forth in subdivision (c) (1) (ii) of the Rights in Technical Data and Computer Software Clause at DFARS 252.227.7013. Hewlett-Packard Co., 3000 Hanover St., Palo Alto, CA 94304.

10 9 8 7 6 5 4 3 2 1

Safety and Regulatory Statements

This section contains safety and regulatory statements pertaining to the C100, C110, C160L, C160, C180, C200, C240 and C360 workstations. It provides information on the following topics:

• Special video configuration statements

• Emissions regulations

• Emissions regulations compliance

• Datacom users statement

• Acoustics

• Electrostatic discharge (ESD) precautions

• Safety statement

• Laser safety statements

• Warnings and cautions

Special Video Conﬁguration Statements

Special Video Configuration Statements

The following statements apply only to those applications which include a cable connected to the S-Video connector on the A4248A card. No modiﬁcation to the regulatory statements is necessary for applications which include cables connected to other connectors on the card but not to the S-Video connector.

For EN55022 or CISPR 22 Applications:

WARNING: This is a Class A product. In a domestic environment

this product may cause radio interference in which case the user may be required to take adequate measures.

For FCC Applications:

NOTICE: This equipment has been tested and found to

comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Models C160L/C160/C180/C200/C240/C360 Emissions Regulations

Models C160L/C160/C180/C200/C240/ C360 Emissions Regulations

Federal Communications Commission (FCC)

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules and the Canadian Department of Communications. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception (determined by turning the equipment off and on), you can correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Ask the dealer or an experienced radio/television technician for help.

Hewlett-Packard’s system certiﬁcation tests were conducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with your

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Models C160L/C160/C180/C200/C240/C360 Emissions Regulations

computer. Changes or modiﬁcations not expressly approved by Hewlett-Packard could void the user’s authority to operate the equipment.

Operation of this device is subject to the following conditions:

• This device may not cause harmful interference.

• This device must accept interference received, including interference that may cause undesired operation.

• Cables used with this device must be properly shielded to comply with the requirements of the FCC.

VCCI Class B ITE (Japan)

Korea RRL (EMI Class A)

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Models C100/C110 Emissions Regulations

Federal Communications Commission (FCC)

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules and the Canadian Department of Communications. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception (determined by turning the equipment off and on), you can correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Ask the dealer or an experienced radio/television technician for help.

Hewlett-Packard’s system certiﬁcation tests were conducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with your

Models C100/C110 Emissions Regulations

computer. Changes or modiﬁcations not expressly approved by Hewlett-Packard could void the user’s authority to operate the equipment.

Operation of this device is subject to the following conditions:

• This device may not cause harmful interference.

• This device must accept interference received, including interference that may cause undesired operation.

• Cables used with this device must be properly shielded to comply with the requirements of the FCC.

VCCI Class 1 ITE

Emissions Regulations Compliance

Any third-party I/O device installed in HP system(s) must be in accordance with the requirements set forth in the preceding Emissions Regulations statements. In the event that a third-party noncompliant I/O device is installed, the customer assumes all responsibility and liability arising therefrom.

Acoustics

Regulation On Noise Declaration For Machines -3. GSGV

Lpa <70dB Lpa<70dB

operator position am Arbeitsplatz normal operation normaler Betrieb per ISO 7779 nach DIN 45635 T.19

Electrostatic Discharge (ESD) Precautions

Electrostatic charges can damage the integrated circuits on printed circuit boards. To prevent such damage from occurring, observe the following precautions during board unpacking and installation:

• Stand on a static-free mat.

• Wear a static strap to ensure that any accumulated electrostatic charge is discharged from your body to ground.

• Connect all equipment together, including the static-free mat, static strap, routing nodes, and peripheral units.

• Keep uninstalled printed circuit boards in their protective antistatic bags.

• Handle printed circuit boards by their edges, once you have removed them from their protective antistatic bags.

Safety Statement

This equipment conforms to the following safety standards:

• UL 1950

• CSA 950

• IEC 950

• EN 60950

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Laser Safety Statement (U.S.A. Only)

The CD ROM mass-storage system is certiﬁed as a Class-1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.

This means that the mass-storage system does not produce hazardous laser radiation. Because laser light emitted inside the mass-storage system is completely conﬁned within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation.

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Warnings and Cautions

xiv

Contents

1 Product Information

Product Description 3

System Unit Front Panel Controls 6

System Power Switch 6 Power LED 7 System LEDs 7 Audio Controls 8 Storage Device Controls and Features 8

CD-ROM Drive 9 DDS Tape Drive 11 Floppy Disk Drive 13

System Unit Rear Panel Connectors 14

Security Loop 15 Audio Connectors 16 Keyboard and Mouse Connectors 19

PS/2 Keyboard and Mouse Connectors 19 ITF Keyboard Connector 19

HP Parallel I/O Connector 19

802.3 Network Connectors 19 Serial Input/Output Connectors 20 SCSI Connectors 21 TOC Button 21 Power Cord Connector 21

Monitors 22

Keyboards 23

Keyboard Differences 23

Pointing Devices 27

Contents

Operating System Overview 28

2 Environmental/Installation/PM

Environmental Speciﬁcations 31

Installation 33

Preventive Maintenance 33

3 Conﬁguration

Workstation Conﬁgurations 37

FRU Conﬁgurations 38

Internal Storage Conﬁgurations 38 Allowable Memory Conﬁgurations 50 Monitor-Type Selection 53 Changing the Console to External Terminal 53

Graphics Conﬁgurations 54

Special Video Conﬁguration Statements

for all Systems 54

For EN55022 or CISPR 22 Applications: 54

For FCC Applications: 54 Models C100 and C110 55 Models C160 and C180 56

Graphics Paths 56

Graphics Conﬁguration Restrictions 57 Models C160L 59

Graphics Paths 59

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Contents

Graphics Conﬁguration Restrictions 60

4 Troubleshooting

Getting Ready to Troubleshoot 63

Dealing with a Boot Failure 68

Searching for Bootable Media 70 Stable Storage 71 Boot Command Notations 71 Supported Boot Paths 72 ISL Environment 72

Selftest Failures 73

Chassis Display Codes 77

Running System Veriﬁcation Tests 95

Running ODE-Based Diagnostics 97

Troubleshooting the SCSI I/O Board 99

5 Field Replaceable Units

Exchange and Nonexchange Part Numbers 107

FRU Removal and Replacement 115

Storage Tray Assembly 117 Disk Interconnect Board 118 Storage Tray Bezel 119 Disk Filler Panel 120

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Contents

Storage Devices 121 Human Interface Board 123 Main Tray Assembly 124 Removing Memory Modules 125 Installing Memory Modules 127 Removing Second Level Cache Modules (C160L) 129 Installing Cache Modules 131 Removing PCI, EISA, and GSC Option Boards 133 EGRAM (Enhanced Graphics RAM) Board 136 CPU Board 138 System Fans 142 Rear Panel 145 I/O Board 146

Determining LAN ID and FDDI ID 147

Removing the I/O Board 148 I/O Extension Board 149 Battery 150 Backplane 151 Power Supply 153 Power Interconnect Board 154

6 Diagrams

System Power 157

System Block Diagram 163

7 Reference

Installation Manual 171

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Contents

Service Manuals 171

Reference Manuals 171

8 Service Notes

9 Boot Console Interface Model C100/110

Accessing the Boot Console Interface 179

Boot Console Menus 181

Searching for Bootable Media 184

Resetting the Workstation 186

Displaying and Setting Paths 187

Displaying and Setting the Monitor Type 190

The Monitor Command 190 Displaying the Current Monitor Conﬁguration 193 Setting the Monitor Type 194 Setting the Monitor Type at Power On 197 Changing the Console to External Terminal 198

Displaying the Status of the System I/O 199

Setting the Auto Boot and Auto Search Flags 200

Displaying and Setting Secure Mode 202

Displaying and Setting Fastboot Mode 203

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Contents

Displaying the LAN Station Address 204

Displaying System Information 205

Displaying PIM Information 206

Conﬁgure and Display LAN Settings 207

Stable Storage 209

ISL Environment 210

Invoking ISL from the Boot Console Interface 210 ISL User Commands 211

Updating System Firmware with ODE 213

10 Boot Console Interface Model C160L/160/180/

200/240/360

Accessing the Boot Console Interface 217

Boot Console Menus 219

Searching for Bootable Media 223

Resetting Your Workstation 224

Displaying and Setting Paths 225

Displaying and Setting the Monitor Type 228

The Monitor Command 228 Displaying the Current Monitor Conﬁguration 230 Setting the Monitor Type 231 Setting the Monitor Type at Power On 233

Contents

Changing the Console to External Terminal 235

Displaying the Status of the System I/O 236

Setting the Auto Boot and Auto Search Flags 237

Displaying and Setting the Fastboot Mode 239

Displaying the LAN Station Address 240

Conﬁgure and Display LAN Settings 241

Displaying System Information 243

Displaying PIM Information 244

Stable Storage 245

ISL Environment 246

Invoking ISL from the Boot Console Interface 246 ISL User Commands 247

Updating System Firmware with ODE 249

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Contents

Figures

System Unit Front Panel Controls 6

CD-ROM Drive Controls and Features 9

DDS-DC Drive Controls and Indicators 11

DDS-2 Drive Controls and Indicators 11

Floppy Drive Controls and Features 13

System Unit Rear Panel Connectors 15

Disk Tray Positions 38

Hewlett-Packard 2 GB Fast, Wide Differential Disk Drive Jumper Settings (1-inch Low Proﬁle) 41

Seagate 2 GB FWD or UWSE Disk Drive Jumper Settings (1-inch Low Proﬁle) 42

Seagate 4 GB, FWD or UWSE Disk Drive Jumper Settings (1.6-inch Full Height) 43

Early Model CD-ROM Drive SCSI Address/Jumper Settings 44

Later Model CD-ROM Drive SCSI Address/Jumper Settings 45

Early Model DDS-DC Tape Drive SCSI Address/Jumper Settings 46

Later Model DDS-DC Tape Drive SCSI Address/Jumper Settings 47

DDS-2 Tape Drive SCSI Address/Jumper Settings 48

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Contents

Figures

DDS Drive Switch Settings for Data Compression Operation Mode 49

Memory Connectors (Model C100/110) 51

Memory Connectors (Model C160L) 51

Memory Connectors Model (C160/180XP/200/240/360) 52

Power On Troubleshooting 64

Selftests Troubleshooting 65

HP-UX Compatible Mode Troubleshooting 66

HP-UX Compatible Mode Troubleshooting (Continued) 67

System Unit Front Panel LEDs 73

C Class Major Components 107

Main Tray FRUs 108

Storage Tray FRUs 109

Power Supply FRUs 110

Removing the Floor Stand 116

Removing the Storage Tray Assembly 117

Removing the Disk Interconnect Board 118

Removing the Storage Tray Bezel 119

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Contents

Figures

Removing a Disk Filler Panel 120

Removing a Storage Device 122

Removing the Human Interface Board 123

Removing the Main Tray Assembly 124

Memory Module Location (C100, C110) 125

Memory Module Location (C160L) 126

Memory Module Location (C160/180/200/240/360) 126

Removing a Memory Module 127

Installing Memory Modules 128

Cache Module Location (C160L) 129

Removing a Cache Module 130

Installing Cache Modules 131

Rotating the EISA Fan 133

Removing the EISA Slider and Retainer 134

Installing an EISA Slot Blank Plate 135

Removing the EGRAM Board 136

Removing the CPU Board (C100/110) 138

Removing the CPU Board (C160L) 139

Removing the CPU Board (C160/180/200/240/360) 140

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Contents

Figures

Removing the EISA Area Fan Assembly 142

Removing the CPU Area Fan Assembly 143

Removing the Fan 144

Removing the Rear Panel 145

Removing the I/O Board 148

Removing the I/O Extension Board 149

Removing the Battery 150

Removing the Backplane 152

Removing the Power Supply 153

Removing the Power Interconnect Board 154

Power Distribution Board 157

C100/110 System Unit Functional Block Diagram 164

C160L System Unit Functional Block Diagram 165

C160/180 System Unit Functional Block Diagram 166

C200/240 System Unit Functional Block Diagram 167

C360 System Unit Functional Block Diagram 168

EISA/GSC Slots from Outside the System Unit 192

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Contents

Tables

CD-ROM Drive Controls and Features 9

DDS Tape Drive Controls and Features 12

Floppy Drive Controls and Features 13

Audio Electrical Speciﬁcations 18

Serial I/O Pins 20

PS/2 Keyboard and ITF Keyboard Equivalent Keys 24

Environmental Speciﬁcations 31

Storage Conﬁgurations 39

Default SCSI IDs 40

Bootable Device Types 68

Bootable Device Types 70

LED Error Codes (C100/110) 74

LED Error Codes (C160L/160/180) 76

Exchange Parts FRU List 111

Nonexchange Parts FRU List 112

CPU Board Power Pinouts for J10 158

CPU Board Power Pinouts for J9 160

Floppy Drive Power Pinouts 161

Hard Disk Drive Power Pinouts 161

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Contents

Tables

Fan Power Pinouts 162

LED Power Pinouts 162

System Paths 187

Mnemonic Style Notation for Boot Paths 188

Graphics Conﬁgurations and Hardware Slots 191

System Paths 225

Mnemonic Style Notation 226

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Contents

Tables

xxviii

Product Information

This chapter introduces the HP 9000 C Class workstations, including their controls and indicators. This chapter discusses the following topics:

• Product description

• System unit front panel controls

• System unit rear panel connectors

• Monitors

• Keyboards

• Operating system overview

Product Information

Product Description

The C Class workstations contain the following key features:

• Processor Performance: 100 MHz (Model C100) 120 MHz (Model C110) 160 MHz (Model C160/C160L) 180 MHz (Model C180XP) 200 MHz (Model C200) 236 MHz (Model C240) 367 MHz (Model C360)

• Operating System: Native HP/UX HP-UX 9.05 (Model C100/C110) HP-UX 10.20 (Model C160/C160L) HP-UX 10.20 (Model C180XP) HP-UX 10.20 ACE 9707 (Model C200) HP-UX 10.20 ACE 9707 (Model C240) HP-UX 10.20 ACE 9806, IPR9812 (Model C360)

• User Interface: HP VUE graphical user interface

HP CDE graphical user interface

• Compatibility: Source and binary code compatible

with the Series 700 product family

• Optional Graphics: Fast 2D color graphics; choice of 2 or 3 display HCRX-8Z Fast 8-plane or 24-plane graphics (C100/110 only) HP VISUALIZE-8/24 Accelerated 8-plane or 24-plane 3D graphics HP VISUALIZE-48 24/24 image planes, 8 overlay planes, 24-bit Z buffer 3D graphics A4070A/B + A4242A (HCRX-8Z with the A4443A Upgrade), C200, C240 only A4071A/B + A4242A (HCRX-24Z with the A4443A Upgrade), C200, C240 only HP VISUALIZE EG, FX2, FX4, FX6

Product Information

Product Description

• Memory 32 MB to 512 MB Main Memory in pairs of 16 MB, 32MB, or 64 MB modules - four pairs maximum (C100/110/160L) 32 MB to 768 MB Main Memory in pairs of 16 MB, 32MB, or 64 MB modules - six pairs maximum (C160/180) 32 MB to 1.5 GB main memory in pairs of 16 MB, 32MB, 64 MB or 128 MB modules (C200, C240, C360 only - six pairs maximum)

• Internal Storage Devices: Fast, Wide Differential SCSI Hard Disk Drives:

1-inch Low Profile Drive (up to three) 1-inch Low Profile Drive (up to two, C200 upgrade)

1.6-inch Full Height Drive (one, C100/110 only)

Narrow, Single-Ended SCSI Removable Media:

CD-ROM Drive or

2.0/4.0 GB, 4-mm DDS-DC Tape Drive

2.0/4.0/8.0 GB 4-mm DDS-2 Tape Drive Ultra, Wide Single-Ended SCSI Hard Disk Drives (C200/C240/C360 Only):

1-inch Low Profile Drive (up to two)

3.5-inch Floppy Disk Drive (not a SCSI Device)

• Standard Network: Ethernet IEEE 802.3 AUI RJ45, UTP Twisted Pair (10/100BaseT C200/C240/C360 only)

• Standard I/O: One Single-Ended, 8-bit (for removable devices) 5 MB/sec synchronous, 1.5 MB/sec asynchronous ALT-1, 50-pin, high density SCSI-2 connector One Fast, Wide Differential (for hard disk drives) 20 MB/sec synchronous 68-pin, high-density SCSI connector (C100, C110, C160, C160L, C180, C200 upgrade only) One Ultra Wide Single-Ended (for hard disk drives) 40 MB/sec synchronous 68-pin high density SCSI

connector (C200 new, C240, C360 only) Two Serial Interfaces RS232C, 9-pin male One Parallel Interface, Centronics, BUSY handshake, 25-pin female 16 Bit Audio Line-in and Line-out connectors Two PS/2 ports One HP-HIL connector

• EISA/GSC: 4 slots total C100/110

Slot1 - EISA/GSC (no GSC graphics support) Slot 2 - EISA/GSC (no GSC graphics support) Slot 3 - EISA/GSC Slot 4 - GSC

C160L

Slot 1 - EISA/ GSC Slot 2 - EISA/GSC Slot 3 - EISA/PCI (32-bit, 3.3V) Slot 4 - PCI (32-bit, 3.3V)

Product Information

Product Description

C160/180

Slot 1 - EISA/GSC Slot 2 - EISA/GSC Slot 3 - EISA/GSC/PCI (32-bit, 3.3V) Slot 4 - GSC/PCI (32-bit, 3.3V)

C200/C240/C360

Slot 1 - EISA-Optional/GSC/PCI (32-bit, 5V) Slot 2 - GSC/PCI (64-bit, 3.3V) Slot 3 - GSC/PCI (32-bit, 5V) Slot 4 - GSC/PCI (64-bit, 3.3V)

• Keyboards: PS/2 Keyboard (mouse) or ITF Keyboard (also known as HP HIL) (HP HIL mouse) (C100/110 only) (also available via hidden HIL using PS/2 connection (C200 only))

Product Information

System Unit Front Panel Controls

Figure 1 shows the location of the system unit front panel controls.

Removable

Storage Devices

Power Switch

Power LED

System LEDs

Mute

Volume

Headset

Figure 1 System Unit Front Panel Controls

System Power Switch

Use the Power switch to power the system unit on and off.

Mic

Product Information

System Unit Front Panel Controls

NOTICE: There is no need to manually shut down the HP-

UX operating system on your workstation before powering it off. When you turn off the power switch, your workstation automatically shuts down the operating system before terminating the power.

Power LED

The Power LED lights when the system unit power is on.

System LEDs

The Power Light Emitting Diode (LED) is located on the left side of the front panel on the disk tray . It lights when the system unit power is on and ﬂashes until the OS is booted. Once the OS is booted, the LED remains on without ﬂashing, indicating that a soft shutdown is enabled.

Each C Class workstation has four diagnostic LEDs located next to the system power LED.

LED 4 - System Heartbeat

LED 3 - SCSI Bus Activity

LED 2 - Network Transmit

LED 1 - Network Receive

Product Information

System Unit Front Panel Controls

Audio Controls

Next to the system LEDs are the following audio controls:

Headset Jack

Volume Control Adjusts the audio output volume

Mic Jack Accommodates microphones

Mute Button Turns off the audio output to line

Accommodates mini-headphones with a 3.5 mm diameter miniature stereo plug.

to the headset or lineout.

with a 3.5 mm diameter miniature stereo plug.

out and speaker only.

The volume control, headset jack, and microphone jack features of the CD-ROM are supported through applications only.

For more information on the features and electrical speciﬁcations, see the section called “Security Loop,” later in this chapter.

Storage Device Controls and Features

The C Class workstations allow up to two of the following internal storage devices: CD-ROM drive, DDS tape drive, or ﬂoppy drive. The following sections describe the controls and features of these devices.

NOTICES: You may not have two of the same type of device.

For example, you can have a CD-ROM device and a ﬂoppy device, but not two CD-ROMs.

Due to space limitations, a DDS-format tape drive and a CD-ROM drive cannot both be mounted in the system at the same time.

Product Information

System Unit Front Panel Controls

CD-ROM Drive

Figure 2 shows the operating controls and features of the CD-ROM drive, and Table 1 describes them.

Headphone Jack

Volume Control

Disk Tray

Busy Indicator

Emergency Eject

Eject Button

Figure 2 CD-ROM Drive Controls and Features

Table 1 CD-ROM Drive Controls and Features

Control/Feature Purpose

Busy Indicator Lights during a data access oper-

ation and blinks during a data transfer. The indicator blinks initially and then stays lit when there is one of the following:

• A defective disc

• A disc insertion error (for example, an upside-down disc)

• No disc present

Product Information

System Unit Front Panel Controls

Table 1 CD-ROM Drive Controls and Features

Control/Feature Purpose

Eject Button Press to open the disc tray and

insert or remove a disc. When the drive is in use, press the eject button for more than one second to open the disc tray.

Emergency Eject Insert the end of a paper clip to

open the disc tray when the workstation does not have power.

Disc Tray Holds the CD-ROM disc. This

type of CD-ROM drive does not use a disc caddy. The disc tray does not open if the workstation power is off.

Headphone Jack Used to connect headphones

with a 1/8-inch connector.

Volume Control Volume control for the head-

phone jack.

Product Information

System Unit Front Panel Controls

DDS Tape Drive

Your DDS tape drive is either a DDS-DC or DDS-2 tape drive with a 3.5-inch form factor, data compression, and a single-ended SCSI interface. Both drives incorporate data compression capability and are highcapacity , high transfer-rate devices for data storage on tape.

Figure 3 and Figure 4 show the LEDs, power on/off button, and eject button of the DDS-format tape drives.

Cassette LED Drive LED Eject Button

Figure 3 DDS-DC Drive Controls and Indicators

Tape LED Clean/Attention LED Eject Button

Figure 4 DDS-2 Drive Controls and Indicators

Product Information

System Unit Front Panel Controls

Table 2 DDS Tape Drive Controls and Features

Control/Feature Purpose

Eject Button Push the eject button to remove tape cassettes

from the drive.

Drive LEDs The DDS drive LEDs light and ﬂash to indicate

drive status and error conditions.

System Unit Front Panel Controls

Floppy Disk Drive

Figure 5 shows the operating controls and features of the ﬂoppy drive, and Table 2 describes them.

Eject ButtonDrive LED

Figure 5 Floppy Drive Controls and Features

Product Information

Table 3 Floppy Drive Controls and Features

Control Feature Purpose

Eject Button Push the eject button to

remove ﬂoppy diskettes from the drive.

Drive LED The ﬂoppy drive LED

ﬂashes to indicate the drive is in use.

Product Information

System Unit Rear Panel Connectors

This section describes the following connectors on the system unit’s rear panel:

• Security loop

• Audio connectors

• Keyboard and mouse connectors

• HP parallel (Centronics) I/O connector

• 802.3 network connectors

• Serial I/O connectors

• SCSI connectors (including Fast, Wide SCSI and single-ended SCSI)

• TOC (Transfer of Control) button

• Power cord connector

NOTICE: To maintain emissions compliance, verify that

all cables are fully seated and properly fastened.

Figure 6 shows the locations of the connectors on the system unit’s rear panel.

System Unit Rear Panel Connectors

HP HIL

Monitor (C160L/160/180/180XP)

HP Parallel

Narrow Single-Ended SCSI

Fast, Wide Differential SCSI(C100/110/160/160L/180XP) Ultra, Wide SE SCSI(C200/C240/C360)

Audio Line Out

Audio Line In

Monitor (C100/110/180XP/200)

Product Information

Power

TOC

LAN-AUI LAN-TP

Serial 1

Serial 2

PS/2 Mouse

PS/2 Keyboard

Security Loop

Figure 6 System Unit Rear Panel Connectors

Security Loop

The security loop provides a means of locking the storage tray with a padlock or other locking device, to prevent unauthorized removal from the system.

Product Information

System Unit Rear Panel Connectors

Audio Connectors

The C Class workstations have audio input and output capability through external input and output connectors on the rear panel and through an internal speaker. The rear panel contains the Line IN (Stereo line-in) and Line OUT (Stereo line-out) connectors.

NOTICE: To maintain compliance with FCC/CISPR B you

must use fully shielded, unbalanced audio cables and plugs.

The audio connectors are standard stereo audio minijacks. Hewlett-Packard recommends using gold-plated plugs available through audio retailers. The following summarizes the capabilities of the C Class workstations:

• Audio Features

Programmable sample rates:

8kHz, 16kHz, 32kHz, 48kHz,

11.025kHz, 22.05kHz, and 44.1kHz.

Programmable output attenuation:

0 to -96dB in -1.5dB steps

Programmable input gain:

0 to 22.5dB in 1.5dB steps.

Input monitoring:

16-bit linear, 8-bit u-law, or A-law coding

• Audio Inputs

Line-in Mono microphone compatible with 1.5V phantom

supply (bias voltage supplied by the system) CD-ROM audio (if internal CD-ROM is installed)

• Audio Outputs Line-out Headset Built-in mono speaker

• Audio CODEC Crystal CS4215

Product Information

System Unit Rear Panel Connectors

Product Information

System Unit Rear Panel Connectors

Table 4 summarizes the audio electrical speciﬁcations for the C Class workstations.

Table 4 Audio Electrical Speciﬁcations

Frequency Response 25-20,000Hz

Input Sensitivity/Impedance

Line Out 2.0Vpk/47k ohm Microphone 22mVpk/1k ohm

Max Output Level/Impedance

Line out 2.8Vpp/47k ohm Headphone 2.75Vpp/50 ohm Speaker 5.88Vpp/48 ohm

Output Impedance

Line Out 619 ohm Headphone 118 ohm

Signal to Noise

Line out 65 dB Headphone 61 dB Speaker 63 dB Line in 61 dB Microphone 57 dB

THD (w nominal load)

Line out -73 dB Headphone -70 dB Speaker -68 dB Line in -75 dB Microphone -73 dB To convert from dB to number of signiﬁcant bits, use

the formula: n=dB/20 log10 = dB/6. For example, for 61dB S/N then n=61/6 10 signiﬁcant bits, or in other words, about 6 bits of noise.

Product Information

System Unit Rear Panel Connectors

Keyboard and Mouse Connectors

PS/2 Keyboard and Mouse Connectors

The PS/2 connectors provide an interface for the keyboard, mouse, and a variety of other pointing devices, such as trackballs, to the system. Consult the documentation that accompanies each input device for speciﬁc information concerning its use.

ITF Keyboard Connector

On the C100/C110/C160/C180 systems, the HP HIL connector provides an interface for the ITF Keyboard to the system. Consult the documentation that accompanies each input device for speciﬁc information concerning its use. On the C200 systems, ITF is available through the PS/2 connector using a special adaptor and by setting four jumpers on the leg I/O board.

HP Parallel I/O Connector

The 25-pin HP Parallel I/O interface uses Centronics interface protocols to support peripheral devices such as printers and plotters. Consult the documentation that accompanies each peripheral device for speciﬁc information concerning its use.

802.3 Network Connectors

The C Class workstations have built-in ThickNet LAN-AUI and LAN-TP (Twisted Pair) connectors for the 802.3 (ETHERNET) network. Connections to ThinLAN networks require an external transceiver. The workstation automatically selects the correct network setting.

Product Information

System Unit Rear Panel Connectors

Serial Input/Output Connectors

There are a variety of pointing devices (mouse or trackball) or peripheral devices that can attach to the Serial Input/Output (SIO) ports on the workstation. Peripheral devices include printers, plotters, modems, and scanners. Consult the documentation that accompanies each peripheral device for speciﬁc information concerning its use.

The SIO ports are programmable, allowing functions such as bit rate, character length, parity, and stop bits to be set. The SIO Ports are used as interfaces for serial asynchronous devices to the CPU. The ports operate at up to a 460.8 K baud rate.

Table 5 shows the SIO connector pin listings. The serial connectors are 9-pin D-sub connectors. Signal names are those speciﬁed in the EIA RS-232 standard.

Table 5 Serial I/O Pins

Pin No. Signal Description

1 DCD Data Carrier Detect 2 RXD Receive Data 3 TXD Transmit Data 4 DTR Data Terminal Ready 5 GND Ground 6 DSR Data Set Ready 7 RTS Request To Send 8 CTS Clear To Send 9 RI Ring Indicator

Product Information

System Unit Rear Panel Connectors

SCSI Connectors

Use the SCSI connectors to connect external SCSI devices such as DDS-format tape drives and CD-ROM drives. Consult the documentation that accompanies each SCSI device for speciﬁc information concerning its use. Refer to Appendix C of the C Class Owner’s Guide for information about connecting SCSI devices to your workstation.

NOTICE: There must ALWAYS be a terminator at the end of

a SCSI bus. This means that an external terminator must be connected to the last device on the external SCSI chain, or on the connector on the rear of the system if no external devices are connected.

TOC Button

The TOC button resets the system and transfers control from the default device to an auxiliary device.

Power Cord Connector

Plug the workstation’s power cord into the power cord connector to provide ac power to the system.

Product Information

Monitors

The Models C100/C110/C200/C240/C360 do not have a built-in graphics controller. A graphics board is installed in on of the option slots. The Models C160L, C160, and C180 have a graphics controller built-in on the I/O board. The Model C180XP also comes with an extended graphics adapter installed in an option slot.

The C Class workstations with built-in graphics supports using one of the following HP monitors:

• 17-inch, 1280x1024 color monitor (A4032)

• 20-inch, 1280x1024 color monitor (A4033)

• 17-inch, 1280x1024 color monitor (A4330)

• 20-inch, 1280x1024 color monitor (A4331)

The built-in monitor connector is a new Enhanced Video connector. An EVC to DB adapter cable (HP Part No. 8120-6861) is required to use monitors not equipped with an EVC connector.

Product Information

Keyboards

There are two types of Hewlett-Packard keyboards available:

• PS/2 Keyboard (PS/2 interface)

(All C Class Workstations)

• ITF Keyboard (HP-HIL interface)

(C100/110/C160/C180 only)

CAUTION: With the HIL interface, use only devices that

conform to the HP-HIL speciﬁcation with HewlettPackard computer systems. Devices that are not HP-HIL compatible but have similar connectors may appear to be compatible, but will damage your system.

Keyboard Differences

Keyboards

Aside from the obvious difference in the appearance of the ITF and PS/2 style keyboards due to the arrangement of the keys, there is also a difference in the keys and their output codes. Some keys on the ITF keyboard may not exist on the other keyboard. These keys generate codes that may not exist as output from the other keyboard (or may be generated by a different key). Codes that are generated when a key is pressed are called keycodes.

Product Information

Keyboards

Some applications expect to use keycodes generated by keys existing on the ITF keyboard. Since the keys do not exist on the PS/2 keyboard, an accommodation must be made if the PS/2 keyboard is to be used. In most cases, it is still possible to use some other key that is equivalent (generates the same keycode from a different keycap). To do this, it is necessary to know which keys are equivalent on the two keyboards. Table 6 compares the equivalent keys of the ITF and PS/2 keyboards.

NOTICE: Keyboard keys not mentioned in Table 6 are the

same on both keyboards.

Table 6 PS/2 Keyboard and ITF Keyboard Equivalent Keys

PS/2 Keycap Symbol ITF Keycap Symbol F9 blank1 (left)

F10 blank2 F11 blank3 F12 blank4 (right) PrintScreen/SysReq Menu Scroll Lock Pause/Break Break/Reset Page Up Prev Num Lock System/User End Page Down Next Enter Return Alt (left) Extend Char (left)

Stop

Select

Product Information

Keyboards

Table 6 PS/2 Keyboard and ITF Keyboard Equivalent Keys

PS/2 Keycap Symbol ITF Keycap Symbol Alt (right) Extend Char (right)

No Equivalent No Equivalent No Equivalent No Equivalent No Equivalent

Clear Line Clear Display Insert Line Delete Line Print/Enter

No Equivalent , (number pad) No Equivalent Tab (number pad)

Esc Esc/Del Insert Insert Char Home

Delete

Delete Char Caps Lock Caps Esc Shifted Esc/Del Shifted Pause/Break Shifted Break/Reset Shifted Num Lock Shifted System/User Shifted

0/Ins (number pad) 0 (number pad) 1/End (number pad) 1 (number pad)

2/ (number pad)

2 (number pad) 3/Pg Dn (number pad) 3 (number pad) 4/ (number pad)

4 (number pad)

Product Information

Keyboards

Table 6 PS/2 Keyboard and ITF Keyboard Equivalent Keys

PS/2 Keycap Symbol ITF Keycap Symbol

6/ (number pad)

6 (number pad)

7/Home (number pad) 7 (number pad) 8/ (number pad)

8 (number pad)

9/Pg Up (number pad) 9 (number pad) ./Del (number pad) . (number pad) Ctrl (left) Ctrl Ctrl (right) No Equivalent

Product Information

Pointing Devices

The PS/2 connector, the HIL port, or the Serial ports support using an HP three-button mouse, a trackball, or other options as pointing devices. For instructions on using a particular device, see the manual that came with that device.

For general information on using three-button mice and on the various cursor shapes associated with different areas of HP VUE while using a mouse, see Using Your HP Workstation.

Product Information

Operating System Overview

The C Class workstations use the HP-UX operating system. The individual models require the following minimum versions:

Model C100/110 - HP-UX 9.05 or later Model C160L - HP-UX 10.20 or later Model C160 - HP-UX 10.20 or later Model C180XP - HP-UX 10.20 or later Model C200/C240 - HP-UX 10.20 ACE 9707 or later Model C360 - HP-UX 10.20 ACE 9806 and IPR9812

or later. Instant Ignition systems (systems with preloaded soft-

ware) have X-windows and either the HP VUE or the HP CDE graphical user interface installed and conﬁgured.

Refer to Using Your HP Workstation for more infor- mation on Instant Ignition.

Environmental/Installation/ PM

Environmental/Installation/PM

This chapter lists the environmental speciﬁcations and regulatory requirements for the system. Installation and preventive maintenance information, if applicable, is also provided.

Environmental Specifications

T able 7 lists the environmental speciﬁcations for the C Class workstations.

Table 7 Environmental Speciﬁcations

Type Speciﬁcations

Altitude Operating 0-15,000 ft Non-operating 40,000 ft DC magnetic ﬁeld Operating <5 Gauss Non-operating <2 Gauss @ 7 ft Electromagnetic Interference

(EMI) Emissions FCC Class B, CISPR B Susceptibility FCC Class B, CISPR B Electrostatic Discharge Air discharge 0-16 kV, no effect Contact discharge 0-3 kv, no effect Humidity (Non-condensing) Operating 95% Leakage Current less than 3.5 mA Temperature Operating +5 to +40˚ C Non-operating -40 to +70˚ C Shock Operating 20g at 3 ms, 1/2 sine in

Non-operating 80g at 3 ms, 1/2 sine,

Environmental/Installation/PM

Environmental Speciﬁcations

normal axis with no hard errors

normal axis

Environmental/Installation/PM

Environmental Speciﬁcations

Table 7 Environmental Speciﬁcations

Type Speciﬁcations

Vibration Operating random 0.21 G rms, 5-50 Hz Swept sine survival 0.5 G peak, 5-500 Hz Random survival 2.09 G rms, 5-500 Hz Acoustics <5 bels 5-30˚ C

<6 bels 30-40˚ C

Environmental/Installation/PM

Installation

Refer to Hardware Installation Card C Class (Part Number A4200-90012) for system installation information.

Preventive Maintenance

The system unit requires no preventive maintenance. Some removable media storage devices require operator preventive maintenance. Refer to the owner’s guide that came with the workstation for more information.

Environmental/Installation/PM

Preventive Maintenance

Configuration

Conﬁguration

This chapter provides details about setting up and changing the system conﬁguration.

Conﬁguration

Workstation Conﬁgurations

Workstation Configurations

Refer to the HP 9000 C Class Conﬁguration Guide for a complete list of supported accessories, peripherals, and operating systems for your workstation.

Conﬁguration

FRU Conﬁgurations

FRU Configurations

This section provides information for setting up or changing the conﬁguration of the system Field Replaceable Units (FRUs).

Internal Storage Configurations

Each storage device is restricted as to where in the storage tray it may be installed. Before installing a storage device, use Figure 7 and Table 8 to determine which disk tray position is correct for your device.

Figure 7 shows the storage device positions in the disk tray. Table 8 lists what devices are supported in the different disk tray positions. The numbers in the left column of Table 7 refer to the position numbers in Figure 7.

Figure 7 Disk Tray Positions

Table 8 Storage Conﬁgurations

Conﬁguration

FRU Conﬁgurations

Disk Tray

Position

1 Floppy Drive

2 CD-ROM

3 1-inch Low Proﬁle

4 1-inch Low Proﬁle

Hard disk drives are FWD SCSI devices on C100/110/160/180. Hard dis-

kdrives are UWSE SCSI devices on C200/240/360. The CD-ROM drive and

the DDS tape drive are single-ended SCSI devices. The ﬂoppy drive is not a

Supported

Devices

1-inch Low Proﬁle

Disk Drive

DDS-Tape

Disk Drive

1.6-inch Full Height Disk Drive

Disk Drive

1.6-inch Full Height Disk Drive

SCSI device.

Conditions

If a CD-ROM drive is installed,

install a 1.6-inch full height disk

drive in this position.

This is the preferred position for a

1.6-inch full height disk drive.

If a CD-ROM drive is installed, a

1.6-inch full height disk drive cannot be installed in this position.

Table 9 lists the recommended SCSI IDs for internal storage devices. Figure 8, Figure 9, and Figure 10 show the FWD SCSI and UWSE SCSI ID settings for the hard disk drives. Figure 11 and Figure 14 show the Narrow Single-Ended SCSI ID settings for the CDROM drive and the DDS drive. Figure 16 shows the Operation Mode switches for the DDS drive.

NOTE: There are no jumper settings to change for the floppy drive.

These SCSI IDs are the default IDs for each storage device. If an existing device already uses an ID, select an alternate ID.

Conﬁguration

FRU Conﬁgurations

NOTICE: The ﬂoppy disk drive is not a SCSI device.

Table 9 Default SCSI IDs

Fast, Wide Differential SCSI

1st Hard Disk Drive ID 6

2nd Hard Disk Drive ID 5

3rd Hard Disk Drive ID 4

Ultra Wide Single-Ended SCSI

1st Hard Disk Drive ID 6

2nd Hard Disk Drive ID 5

3rd Hard Disk Drive ID 4

Narrow Single-Ended SCSI

CD-ROM Drive ID 2

DDS Drive ID 3

Notes: The ﬂoppy drive is NOT a SCSI device.

The controller is set to SCSI ID 7.

Conﬁguration

FRU Conﬁgurations

SCSI ID

Figure 8 Hewlett-Packard 2 GB Fast, Wide Differential Disk

Drive Jumper Settings (1-inch Low Profile)

Conﬁguration

FRU Conﬁgurations

SCSI ID Jumpers

SCSI ID

6 5

4 3 2

1 0

SCSI ID

15 14 13 12

11 10

9 8

Figure 9 Seagate 2 GB FWD or UWSE Disk Drive Jumper

Settings (1-inch Low Profile)

SCSI ID Jumpers

SCSI ID SCSI ID

Conﬁguration

FRU Conﬁgurations

1 2

4 5 6 7

9 10 11

12 13

14 15

Figure 10 Seagate 4 GB, FWD or UWSE Disk Drive Jumper

Settings (1.6-inch Full Height)

Conﬁguration

FRU Conﬁgurations

SCSI Jumpers

SCSI ID

Figure 11 Early Model CD-ROM Drive

SCSI Address/Jumper Settings

SCSI ID

Conﬁguration

FRU Conﬁgurations

Figure 12 Later Model CD-ROM Drive

SCSI Address/Jumper Settings

Conﬁguration

FRU Conﬁgurations

SCSI ID

0 1

2 3

Figure 13 Early Model DDS-DC Tape Drive

SCSI Address/Jumper Settings

SCSI ID

4 5

Conﬁguration

FRU Conﬁgurations

Figure 14 Later Model DDS-DC Tape Drive

SCSI Address/Jumper Settings

Conﬁguration

FRU Conﬁgurations

Figure 15 DDS-2 Tape Drive SCSI Address/Jumper Settings

Conﬁguration

FRU Conﬁgurations

Figure 16 DDS Drive Switch Settings for Data Compression

Operation Mode

Conﬁguration

FRU Conﬁgurations

Allowable Memory Configurations

The Model C100/110/160L workstations have 8 memory slots, labeled 0A, 0B through 3A, 3B. The memory conﬁguration is 32 MB to 512 MB installed in pairs of 16 MB, 32 MB, or 64 MB memory modules.

The Model C160/180XP/200/240/360 workstations have 12 memory slots, labeled 0A, 0B through 5A, 5B. The memory conﬁguration is 32 MB to 1.5 GB installed in pairs of 16 MB, 32 MB, 64 MB or 128 MB memory modules.

Memory modules must be installed in pairs of equal capacity.

Always install the largest capacity memory modules in the lowest numbered memory slots and don’t skip any numbers.

For example, if you have a pair of 16 MB memory modules and a pair of 64 MB memory modules, ﬁrst install the pair of 64 MB memory modules in slots 0A and 0B, then install the 16 MB modules in slots 1A and 1B.

Figure 17 shows the positions of the memory connectors on the Models C100/110 CPU board.

Figure 18 shows the positions of the memory connectors on the Model C160L CPU board.

Figure 19 shows the positions of the memory connectors on the Models C160/180XP/200/240/360 CPU board.

FRU Conﬁgurations

Figure 17 Memory Connectors (Model C100/110)

Conﬁguration

Figure 18 Memory Connectors (Model C160L)

Conﬁguration

FRU Conﬁgurations

Figure 19 Memory Connectors Model (C160/180XP/200/240/

360)

See chapter 5 of this manual for details on installing memory modules.

Conﬁguration

FRU Conﬁgurations

Monitor-Type Selection

The built-in graphics in the C Class workstations support the following two monitors:

• 17-inch, 1280x1024 color monitor (A4032A)

• 20-inch, 1280x1024 color monitor (A4033A)

The monitor type does not have to be changed on the workstation since the workstation is set up to support these monitors. However, if for some reason the monitor type needs to change, refer to Chapter 9 of this book.

NOTICE: Unsupported monitors may “lock up” if they

cannot sync to a scan rate.

Changing the Console to External Terminal

In the event that your console stops displaying to your graphics device, use the following procedure to display to console to an external terminal:

1 Turn system power off. 2 Disconnect the PC keyboard connector from the system

rear panel.

3 Connect a serial terminal to the Serial 1 connector (the

top serial connector) on the system rear panel.

4 Power on the system.

The system will now display the console to the terminal connected to the Serial 1 port. Note that you can use a 9-pin to 9-pin serial cable (HP F1044-80002) to connect an HP OmniBook serial port to the workstation.

Conﬁguration

Graphics Conﬁgurations

Graphics Configurations

This section describes the rules for installing and conﬁguring graphics options in your C Class workstation.

Special Video Configuration Statements for all Systems

For EN55022 or CISPR 22 Applications:

WARNING: This is a Class A product. In a domestic environment

this product may cause radio interference in which case the user may be required to take adequate measures.

For FCC Applications:

NOTICE: This equipment has been tested and found to

Conﬁguration

Graphics Conﬁgurations

Models C100 and C110

graphics0 through graphics2 are not supported. If the conﬁguration value is set to “default” (graphics 0), the system console will be graphics 3, Slot 3.

graphics3 Graphics device in slot3. If there is a Dual Graphics Card in slot4, this is the port to the right on the card when facing the back of the workstation.

graphics4 Graphics device in slot4. If there is a Dual Graphics Card in slot3 or 4, this is the port to the left on the card when facing the back of the workstation.

NOTICE: If you install a VISUALIZE-48 graphics card

(geometry accelerator board installed in slot 3 or slot 4) the system path is graphics 3.

If your workstation is running HPUX 9.05, the system console graphics device must be installed in Slot 3.

If your workstation is running HPUX 9.07 or later, the system will ﬁnd a console graphics device installed in Slot 3 by default. You may install the console graphics device in Slot 4 if you modify your system ﬁles as described in HP Visual User

Environment User’s Guide or HPUX X User Environment User’s Guide.

Conﬁguration

Graphics Conﬁgurations

Models C160 and C180

This subsection describes the graphics conﬁguration rules and restrictions for the Models C160 and C180. Note that a C200 upgraded from a C160/C180 will have these same rules and restrictions.

Graphics Paths

graphics(0) is the built-in 8-plane graphics adapter. graphics(1) through graphics(4) are graphics adapters

installed in option slots 1 through 4. When a dual display graphics adapter (an adapter

which has two video output connectors) is installed, the video connector on the left (when looking at the system from the rear) is graphics(NA) and the video connector on the right is graphics(NB). Where N is the slot number in which the graphics adapter is installed. A and B denote the two video output connectors on the dual display adapter.

For example, a Dual Visualize Enhanced Graphics Card (A4451A) installed in option slot 3 would be graphics(3A) and graphics(3B).

Conﬁguration

Graphics Conﬁgurations

Graphics Configuration Restrictions

This subsection describes restrictions on the installation and support of graphics adapters.

Graphics Displays The system supports only four

graphics displays at a time. A “display” is a video output port or connector. For example, the Dual Visualize Enhanced Graphics Card (A4451A) is a dual display card. It has two external video connectors so it accounts for two of the maximum of four displays. If you install two of these cards they account for four displays, which is the maximum supported by the system.

The built-in graphics adapter accounts for one graphics display (graphics(0)). If four displays are installed in the option slots, the built-in graphics adapter is automatically disabled.

Dual Graphics Adapters You may not install a dual

display graphics adapter in option slot 1 and option slot 3 at the same time. Installing a dual display graphics adapter in option slot 1 and option slot 3 at the same time results in the graphics adapter in slot 1 being disabled.

You may not install a dual display graphics adapter in option slot 2 and option slot 4 at the same time. Installing a dual display graphics adapter in option slot 2 and option slot 4 at the same time results in the graphics adapter in slot 2 being disabled.

Multi-board Graphics Adapters When a Visualize48Z

(A4244A) two board graphics adapter is installed, Only one other graphics adapter may be installed in the option slots. If the highest numbered slot used by the Visualize 48Z board set is an even numbered slot, then you may only install a graphics card in the

Conﬁguration

Graphics Conﬁgurations

remaining odd numbered slot. If the highest numbered slot used by the Visualize 48Z board set is an odd numbered slot, then you may only install a graphics card in the remaining even numbered slot. For example; assuming a Visualize 48Z board set is installed in slots 1 and 2, slot two is the highest numbered slot used and it is an even numbered slot. Therefore you may only install an additional graphics adapter in slot 3 which is the remaining odd numbered slot.

NOTICE: The A4077A Color Graphics Card, A4078A Dual

Color Graphics Card, A4079B HCRX-8Z graphics adapter, and the A4071B HCRX-24 graphics adapter with the A4072A Z Accelerator attached are not supported in the Model C160/C180.

Conﬁguration

Graphics Conﬁgurations

Models C160L

This subsection describes the graphics conﬁguration rules and restrictions for the Models C160L.

Graphics Paths

graphics(0) is the built-in 8-plane graphics adapter. graphics(1) and graphics(2) are graphics adapters

installed in option slots 1 and 2. When a dual display graphics adapter (an adapter

For example, a Dual Visualize Enhanced Graphics Card (A4451A) installed in option slot 2 would be graphics(2A) and graphics(2B).

Conﬁguration

Graphics Conﬁgurations

Graphics Configuration Restrictions

The system supports only four graphics displays at a time. A “display” is a video output port or connector. For example, the Dual Visualize Enhanced Graphics Card (A4451A) is a dual display card. It has two external video connectors so it accounts for two of the maximum of four displays. If you installed two of these cards they would account for the maximum of four displays supported by the system.

The built-in graphics adapter accounts for one graphics display (graphics(0)). If four displays are installed in the option slots, the built-in graphics adapter is automatically disabled.

NOTICE: The A4077A Color Graphics Card and A4078A Dual Color

Graphics Card are not supported in the Model C160L.

The Model C160l only supports the A4211A HP Visualize48 graphics adapter. It does not support the A4244A HP Visualize48 graphics adapter.

Optional graphics adapters may only be installed in option slots 1 and 2 since only these 2 slots support GSC boards.

NOTE: The Model C200 and C240 systems do not have a built-in

graphics card, but use an optional graphics card.

Troubleshooting

This chapter provides information about isolating a failing component, known as a Field Replaceable Unit (FRU), in the C Class workstations.

Troubleshooting

Getting Ready to Troubleshoot

To troubleshoot a C Class workstation, you must be familiar with the HP-UX operating system and be able to start and stop processes. You should also be familiar with the boot ROM diagnostics, ISL diagnostics, and the SupportWave and Support Tools Manager online tests, which we describe in this chapter.

Note any error or status messages, then run the powerup boot ROM diagnostics, known as Self Test. If the Self Test diagnostics fail, replace the FRU that is indicated. If the tests pass but you still suspect a problem, run the ISL diagnostics and the SupportWave and Support Tools Manager online tests.

For a complete description of using ISL diagnostics and SupportW ave, see thePrecision Ar chitectur e RISC HP Apollo 9000 Series 700 Diagnostics manual.

In the following ﬂowcharts, use Figure 20 (ﬂowchart 1) and Figure 21 (ﬂowchart 2) to troubleshoot based on whether or not the LEDs light. Use Figure 22 (ﬂowchart 3) and Figure 23 to troubleshoot the HP-UX environment.

Troubleshooting

Getting Ready to Troubleshoot

Figure 20 Power On Troubleshooting

Troubleshooting

Getting Ready to Troubleshoot

Figure 21 Selftests Troubleshooting

Troubleshooting

Getting Ready to Troubleshoot

Figure 22 HP-UX Compatible Mode Troubleshooting

Troubleshooting

Getting Ready to Troubleshoot

Figure 23 HP-UX Compatible Mode Troubleshooting

(Continued)

Troubleshooting

Dealing with a Boot Failure

To start the workstation from an operating system stored on a device different from the usual boot device, to boot from a different disk, or to boot from another type of device (such as a DDS tape drive), see the following situations and examples that use the Boot Console Interface. To access the Boot Console Interface, see Chapters 9 and 10 of this book.

• To boot from a known device containing a bootable operating system, type the following at the prompt:

boot <device>

where device is the hardware path to the device, speciﬁed in Mnemonic Style Notation as listed in the following table:

Table 10 Bootable Device Types

C100/110

fwscsi fwscsi built-in FWD or UWSE SCSI bus

slotn.fwscsi gscn optional FWD SCSI bus

scsi sescsi built-in narrow SE SCSI bus

lan lan all connections to the built-in LAN

C160l/160/180/

200/240/360

For example, to boot an operating system stored on a DDS-format tape in a drive located at Single-ended SCSI ID 1 type the following command at the prompt:

Description

Troubleshooting

Dealing with a Boot Failure

boot sescsi.1.0 (C160L, C160, and C180)

boot scsi.1.0 (C100 and C110)

The operating system on the speciﬁed device is used to start the workstation.

• To interact with the Initial System Loader (ISL) before booting the workstation, type the following at the prompt:

boot <device>

You are prompted:

Interact with ISL (Y, N, Q) >

Answering yes (y) causes the ISL to be loaded from the speciﬁed device. After a short time, the following prompt appears on the screen:

ISL>

ISL is the program that actually controls the loading of the operating system. By interacting with ISL, you can choose to load an alternate version of the HP-UX operating system.

For example, if the usual kernel (/hp-ux for 9.05 and /stand/vmunix for 10.0) on the root disk (fwscsi.6.0) has become corrupted, boot the workstation from the backup kernel (/SYSBCKUP for 9.05, and /stand/vmunix.prev for 10.0) by typing the following at the ISL> prompt:

hpux /SYSBCKUP (for 9.05)

hpux /stand/vmunix.prev (for 10.0)

• To find the location of the bootable operating systems on the various media in the file system, use the search command.

Troubleshooting

Dealing with a Boot Failure

Searching for Bootable Media

T o list all devices that may contain bootable media, go to the Main Menu of the Boot Console Interface and then type the following at the prompt:

search ipl

The search may turn up more devices than there are lines on the display. If using a text terminal, control the progress of the search from the terminal’s keyboard by performing the following steps:

• To hold the display temporarily, press Ctrl S

• To continue the display, press Ctrl Q

• To halt the search, press Esc

These ﬂow-control commands do not work with a bitmapped display, but such a display can show more than forty lines of text, so they are unnecessary.

To search for devices of just one type that actually con- tain bootable media, go to the Main Menu of the Boot Console Interface and then type the following at the prompt:

search ipl device_type

where device_type is one of the values listed in the fol- lowing table:

Table 11 Bootable Device Types

C100/110

fwscsi fwscsi built-in FWD or UWSE SCSI bus

slotn.fwscsi gscn optional FWD SCSI bus

scsi sescsi built-in narrow SE SCSI bus

C160l/160/180/

200/240/360

Description

Table 11 Bootable Device Types

Troubleshooting

Dealing with a Boot Failure

C100/110

lan lan all connections to the built-in LAN

C160l/160/180/

200/240/360

Description

Stable Storage

Stable Storage is non-volatile memory associated with each PA-RISC processor module. Stable storage is used by the processor (CPU) to store device path information, the state of the boot ﬂags, HPMC error information, and operating system initialization data.

Boot Command Notations

The boot command supports the following two notations:

• Mnemonic

• Path number

Type help scsi or help lan for more information on the boot path parameters.

Here are examples of mnemonic notation:

• boot with “no parameters” selects the primary boot path in stable storage.

• boot with the alternate or alt parameter selects the alternate boot path in stable storage.

Here is an example of path number notation:

boot p1 attempts to boot from the second path indicated by the search command.

Troubleshooting

Dealing with a Boot Failure

Supported Boot Paths

SCSI devices are bootable when connected to the NSE SCSI and FWD or UWSE SCSI ports on the System card. Diskless workstations can only boot from the LAN port on the System card.

ISL Environment

The ISL environment provides the means to load the operating system (HP-UX) environment. The ISL environment also provides an ofﬂine platform to execute diagnostic and utility programs from a boot device when HP-UX does not load.

The ISL program is the ﬁrst program loaded into main memory from an external media (LAN, disk, or tape) and launched by the initial program loader (IPL) routine during the Boot Administration environment.

The ISL environment provides the following capabilities:

• Execute user-entered commands to modify boot device paths and boot options in stable storage.

• Run offline diagnostic programs (TDIAG, IOMAP).

• Provide automatic booting of the HP-UX O/S after power-on or reset.

The ISL program provides a standalone environment for loading ofﬂine diagnostic and utility programs from the LIF directory . The ISL program also provides user commands to conﬁgure the boot parameters into Stable Storage.

HP C110, C180, C240, C360, C160 Service Handbook

Specifications and Main Features

Frequently Asked Questions

User Manual