HP (Hewlett-Packard) C160L, C110 User Manual

Service Handbook

C Class

Models

C100, C110, C160L, C160,

C180, C200 and C240

HP Part No. A4200-90041

Edition E0897

Printed in U.S.A.

 Hewlett-Packard Co. 1997 Printing History First Printing: August 1997

UNIX is a registered trademark in the United States and other countries, licensed exclusively through X/Open Company Limited.

NOTICE The information contained in this document is subject to change

without notice. HEWLETT-PACKARD MAKES NO WARRANTY OF ANY

KIND WITH REGARD TO THIS MATERIAL INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance or use of this material.

Hewlett-Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by HewlettPackard.

This document contains proprietary information that is protected by copyright. All rights reserved. No part of this document may be photocopied, reproduced or translated to another language without the prior written consent of Hewlett-Packard Company.

RESTRICTED RIGHTS LEGEND. Use, duplication, or disclosure by government is subject to restrictions as set forth in subdivision (c) (1) (ii) of the Rights in Technical Data and Computer Software Clause at DFARS 252.227.7013. Hewlett-Packard Co., 3000 Hanover St., Palo Alto, CA 94304.

10 9 8 7 6 5 4 3 2 1

Safety and Regulatory Statements

This section contains safety and regulatory statements pertaining to the C100, C110, C160L, C160, C180, C200 and C240 workstations. It provides information on the following topics:

• Special video configuration statements

• Emissions regulations

• Emissions regulations compliance

• Datacom users statement

• Acoustics

• Electrostatic discharge (ESD) precautions

• Safety statement

• Laser safety statements

• Warnings and cautions

iii

Special Video Conﬁguration Statements

Special Video Configuration Statements

The following statements apply only to those applications which include a cable connected to the S-Video connector on the A4248A card. No modiﬁcation to the regulatory statements is necessary for applications which include cables connected to other connectors on the card but not to the S-Video connector.

For EN55022 or CISPR 22 Applications:

WARNING: This is a Class A product. In a domestic environment

this product may cause radio interference in which case the user may be required to take adequate measures.

For FCC Applications:

NOTICE: This equipment has been tested and found to

comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Models C160L/C160/C180/C200/C240 Emissions Regulations

Federal Communications Commission (FCC)

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules and the Canadian Department of Communications. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception (determined by turning the equipment off and on), you can correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Ask the dealer or an experienced radio/television technician for help.

Hewlett-Packard’s system certiﬁcation tests were conducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with your

Models C160L/C160/C180/C200/C240 Emissions Regulations

computer. Changes or modiﬁcations not expressly approved by Hewlett-Packard could void the user’s authority to operate the equipment.

Operation of this device is subject to the following conditions:

• This device may not cause harmful interference.

• This device must accept interference received, including interference that may cause undesired operation.

• Cables used with this device must be properly shielded to comply with the requirements of the FCC.

VCCI Class 2 ITE

Models C100/C110 Emissions Regulations

Federal Communications Commission (FCC)

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules and the Canadian Department of Communications. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception (determined by turning the equipment off and on), you can correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Ask the dealer or an experienced radio/television technician for help.

Hewlett-Packard’s system certiﬁcation tests were conducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with your

vii

Models C100/C110 Emissions Regulations

computer. Changes or modiﬁcations not expressly approved by Hewlett-Packard could void the user’s authority to operate the equipment.

Operation of this device is subject to the following conditions:

• This device may not cause harmful interference.

• This device must accept interference received, including interference that may cause undesired operation.

• Cables used with this device must be properly shielded to comply with the requirements of the FCC.

VCCI Class 1 ITE

viii

Emissions Regulations Compliance

Any third-party I/O device installed in HP system(s) must be in accordance with the requirements set forth in the preceding Emissions Regulations statements. In the event that a third-party noncompliant I/O device is installed, the customer assumes all responsibility and liability arising therefrom.

Acoustics

Regulation On Noise Declaration For Machines -3. GSGV

Lpa <70dB Lpa<70dB

operator position am Arbeitsplatz normal operation normaler Betrieb per ISO 7779 nach DIN 45635 T.19

Electrostatic Discharge (ESD) Precautions

Electrostatic charges can damage the integrated circuits on printed circuit boards. To prevent such damage from occurring, observe the following precautions during board unpacking and installation:

• Stand on a static-free mat.

• Wear a static strap to ensure that any accumulated electrostatic charge is discharged from your body to ground.

• Connect all equipment together, including the static-free mat, static strap, routing nodes, and peripheral units.

• Keep uninstalled printed circuit boards in their protective antistatic bags.

• Handle printed circuit boards by their edges, once you have removed them from their protective antistatic bags.

Safety Statement

This equipment conforms to the following safety standards:

• UL 1950

• CSA 950

• IEC 950

• EN 60950

Laser Safety Statement (U.S.A. Only)

The CD ROM mass-storage system is certiﬁed as a Class-1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.

This means that the mass-storage system does not produce hazardous laser radiation. Because laser light emitted inside the mass-storage system is completely conﬁned within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation.

Warnings and Cautions

xii

Contents

1 Product Information

Product Description 3

System Unit Front Panel Controls 6

System Power Switch 6 Power LED 7 System LEDs 7 Audio Controls 8 Storage Device Controls and Features 8

CD-ROM Drive 9 DDS Tape Drive 11 Floppy Disk Drive 13

System Unit Rear Panel Connectors 14

Security Loop 15 Audio Connectors 16 Keyboard and Mouse Connectors 19

PS/2 Keyboard and Mouse Connectors 19 ITF Keyboard Connector 19

HP Parallel I/O Connector 19

802.3 Network Connectors 19 Serial Input/Output Connectors 20 SCSI Connectors 21 TOC Button 21 Power Cord Connector 21

Monitors 22

Keyboards 23

Keyboard Differences 23

Pointing Devices 27

xiii

Contents

Operating System Overview 28

2 Environmental/Installation/PM

Environmental Speciﬁcations 31

Installation 33

Preventive Maintenance 33

3 Conﬁguration

Workstation Conﬁgurations 37

FRU Conﬁgurations 38

Internal Storage Conﬁgurations 38 Allowable Memory Conﬁgurations 50 Monitor-Type Selection 53 Changing the Console to External Terminal 53

Graphics Conﬁgurations 54

Special Video Conﬁguration Statements

for all Systems 54

For EN55022 or CISPR 22 Applications: 54

For FCC Applications: 54 Models C100 and C110 55 Models C160 and C180 56

Graphics Paths 56

Graphics Conﬁguration Restrictions 57 Models C160L 59

Graphics Paths 59

xiv

Contents

Graphics Conﬁguration Restrictions 60

4 Troubleshooting

Getting Ready to Troubleshoot 63

Dealing with a Boot Failure 68

Searching for Bootable Media 70 Stable Storage 71 Boot Command Notations 71 Supported Boot Paths 72 ISL Environment 72

Selftest Failures 73

Chassis Display Codes 77

Running System Veriﬁcation Tests 95

Running ODE-Based Diagnostics 97

Troubleshooting the SCSI I/O Board 99

5 Field Replaceable Units

Exchange and Nonexchange Part Numbers 107

FRU Removal and Replacement 115

Storage Tray Assembly 117 Disk Interconnect Board 118 Storage Tray Bezel 119 Disk Filler Panel 120

Contents

Storage Devices 121 Human Interface Board 123 Main Tray Assembly 124 Removing Memory Modules 125 Installing Memory Modules 127 Removing Second Level Cache Modules (C160L) 129 Installing Cache Modules 131 Removing PCI, EISA, and GSC Option Boards 133 EGRAM (Enhanced Graphics RAM) Board 136 CPU Board 138 System Fans 142 Rear Panel 145 I/O Board 146

Determining LAN ID and FDDI ID 147

Removing the I/O Board 148 I/O Extension Board 149 Battery 150 Backplane 151 Power Supply 153 Power Interconnect Board 154

6 Diagrams

System Power 157

System Block Diagram 163

7 Reference

Installation Manual 171

xvi

Contents

Service Manuals 171

Reference Manuals 171

8 Service Notes

9 Boot Console Interface Model C100/110

Accessing the Boot Console Interface 179

Boot Console Menus 181

Searching for Bootable Media 184

Resetting the Workstation 186

Displaying and Setting Paths 187

Displaying and Setting the Monitor Type 190

The Monitor Command 190 Displaying the Current Monitor Conﬁguration 193 Setting the Monitor Type 194 Setting the Monitor Type at Power On 197 Changing the Console to External Terminal 198

Displaying the Status of the System I/O 199

Setting the Auto Boot and Auto Search Flags 200

Displaying and Setting Secure Mode 202

Displaying and Setting Fastboot Mode 203

xvii

Contents

Displaying the LAN Station Address 204

Displaying System Information 205

Displaying PIM Information 206

Conﬁgure and Display LAN Settings 207

Stable Storage 209

ISL Environment 210

Invoking ISL from the Boot Console Interface 210 ISL User Commands 211

Updating System Firmware with ODE 213

200/240

10 Boot Console Interface Model C160L/160/180/

Accessing the Boot Console Interface 217

Boot Console Menus 219

Searching for Bootable Media 223

Resetting Your Workstation 224

Displaying and Setting Paths 225

Displaying and Setting the Monitor Type 228

The Monitor Command 228 Displaying the Current Monitor Conﬁguration 230 Setting the Monitor Type 231 Setting the Monitor Type at Power On 233

xviii

Contents

Changing the Console to External Terminal 235

Displaying the Status of the System I/O 236

Setting the Auto Boot and Auto Search Flags 237

Displaying and Setting the Fastboot Mode 239

Displaying the LAN Station Address 240

Conﬁgure and Display LAN Settings 241

Displaying System Information 243

Displaying PIM Information 244

Stable Storage 245

ISL Environment 246

Invoking ISL from the Boot Console Interface 246 ISL User Commands 247

Updating System Firmware with ODE 249

xix

Contents

Figures

System Unit Front Panel Controls 6

CD-ROM Drive Controls and Features 9

DDS-DC Drive Controls and Indicators 11

DDS-2 Drive Controls and Indicators 11

Floppy Drive Controls and Features 13

System Unit Rear Panel Connectors 15

Disk Tray Positions 38

Hewlett-Packard 2 GB Fast, Wide Differential Disk Drive Jumper Settings (1-inch Low Proﬁle) 41

Seagate 2 GB FWD or UWSE Disk Drive Jumper Settings (1-inch Low Proﬁle) 42

Seagate 4 GB, FWD or UWSE Disk Drive Jumper Settings (1.6-inch Full Height) 43

Early Model CD-ROM Drive SCSI Address/Jumper Settings 44

Later Model CD-ROM Drive SCSI Address/Jumper Settings 45

Early Model DDS-DC Tape Drive SCSI Address/Jumper Settings 46

Later Model DDS-DC Tape Drive SCSI Address/Jumper Settings 47

DDS-2 Tape Drive SCSI Address/Jumper Settings 48

Contents

Figures

DDS Drive Switch Settings for Data Compression Operation Mode 49

Memory Connectors (Model C100/110) 51

Memory Connectors (Model C160L) 51

Memory Connectors Model (C160/180XP/200/240) 52

Power On Troubleshooting 64

Selftests Troubleshooting 65

HP-UX Compatible Mode Troubleshooting 66

HP-UX Compatible Mode Troubleshooting (Continued) 67

System Unit Front Panel LEDs 73

C Class Major Components 107

Main Tray FRUs 108

Storage Tray FRUs 109

Power Supply FRUs 110

Removing the Floor Stand 116

Removing the Storage Tray Assembly 117

Removing the Disk Interconnect Board 118

Removing the Storage Tray Bezel 119

Removing a Disk Filler Panel 120

xxi

Contents

Figures

Removing a Storage Device 122

Removing the Human Interface Board 123

Removing the Main Tray Assembly 124

Memory Module Location (C100, C110) 125

Memory Module Location (C160L) 126

Memory Module Location (C160, C180XP, C200) 126

Removing a Memory Module 127

Installing Memory Modules 128

Cache Module Location (C160L) 129

Removing a Cache Module 130

Installing Cache Modules 131

Rotating the EISA Fan 133

Removing the EISA Slider and Retainer 134

Installing an EISA Slot Blank Plate 135

Removing the EGRAM Board 136

Removing the CPU Board (C100/110) 138

Removing the CPU Board (C160L) 139

Removing the CPU Board (C160/180/200/240) 140

Removing the EISA Area Fan Assembly 142

xxii

Contents

Figures

Removing the CPU Area Fan Assembly 143

Removing the Fan 144

Removing the Rear Panel 145

Removing the I/O Board 148

Removing the I/O Extension Board 149

Removing the Battery 150

Removing the Backplane 151

Removing the Power Supply 153

Removing the Power Interconnect Board 154

Power Distribution Board 157

C100/110 System Unit Functional Block Diagram 164

C160L System Unit Functional Block Diagram 165

C160/180 System Unit Functional Block Diagram 166

C200/240 System Unit Functional Block Diagram 167

EISA/GSC Slots from Outside the System Unit 192

xxiii

Contents

Tables

CD-ROM Drive Controls and Features 9

DDS Tape Drive Controls and Features 12

Floppy Drive Controls and Features 13

Audio Electrical Speciﬁcations 18

Serial I/O Pins 20

PS/2 Keyboard and ITF Keyboard Equivalent Keys 24

Environmental Speciﬁcations 31

Storage Conﬁgurations 39

Default SCSI IDs 40

Bootable Device Types 68

Bootable Device Types 70

LED Error Codes (C100/110) 74

LED Error Codes (C160L/160/180) 76

Exchange Parts FRU List 111

Nonexchange Parts FRU List 112

CPU Board Power Pinouts for J10 158

CPU Board Power Pinouts for J9 160

Floppy Drive Power Pinouts 161

Hard Disk Drive Power Pinouts 161

xxiv

Contents

Tables

Fan Power Pinouts 162

LED Power Pinouts 162

System Paths 187

Mnemonic Style Notation for Boot Paths 188

Graphics Conﬁgurations and Hardware Slots 191

System Paths 225

Mnemonic Style Notation 226

xxv

Contents

Tables

xxvi

Product Information

This chapter introduces the HP 9000 C Class workstations, including their controls and indicators. This chapter discusses the following topics:

• Product description

• System unit front panel controls

• System unit rear panel connectors

• Monitors

• Keyboards

• Operating system overview

Product Information

Product Description

The C Class workstations contain the following key features:

• Processor Performance: 100 MHz (Model C100) 120 MHz (Model C110) 160 MHz (Model C160L) 160 MHz (Model C160) 180 MHz (Model C180XP) 200 MHz (Model C200) 236 MHz (Model C240)

• Operating System: Native HP/UX HP-UX 9.05 (Model C100) HP-UX 9.05 (Model C110) HP-UX 10.20 (Model C160L) HP-UX 10.20 (Model C160) HP-UX 10.20 (Model C180XP) HP-UX 10.20 ACE (Model C200) HP-UX 10.20 ACE (Model C240)

• User Interface: HP VUE graphical user interface

HP CDE graphical user interface

• Compatibility: Source and binary code compatible

with the Series 700 product family

• Optional Graphics: Fast 2D color graphics; choice of 2 or 3 display HCRX-8Z Fast 8-plane or 24-plane graphics (C100/110 only) HP VISUALIZE-8/24 Accelerated 8-plane or 24-plane 3D graphics HP VISUALIZE-48 24/24 image planes, 8 overlay planes, 24-bit Z buffer 3D graphics A4070A/B + A4242A (HCRX-8Z with the A4443A Upgrade), C200 only A4071A/B + A4242A (HCRX-24Z with the A4443A Upgrade), C200 only

Product Information

Product Description

• Memory 32 MB to 512 MB Main Memory in pairs of 16 MB, 32MB, or 64 MB modules - four pairs maximum (C100/110/160L) 32 MB to 768 MB Main Memory in pairs of 16 MB, 32MB, or 64 MB modules - six pairs maximum (C160/180) 32 MB to 1.5 GB main memory in pairs of 16 MB, 32MB, 64 MB or 128 MB modules (C200, C240 only - six pairs maximum)

• Internal Storage Devices: Fast, Wide Differential SCSI Hard Disk Drives:

1-inch Low Profile Drive (up to three) 1-inch Low Profile Drive (up to two, C200 upgrade)

1.6-inch Full Height Drive (one, C100/110 only)

Narrow, Single-Ended SCSI Removable Media:

CD-ROM Drive or

2.0/4.0 GB, 4-mm DDS-DC Tape Drive

2.0/4.0/8.0 GB 4-mm DDS-2 Tape Drive Ultra, Wide Single-Ended SCSI Hard Disk Drives (C200 Only):

1-inch Low Profile Drive (up to two)

3.5-inch Floppy Disk Drive (not a SCSI Device)

• Standard Network: Ethernet IEEE 802.3 AUI RJ45, UTP Twisted Pair (10/100BaseT C200, C240 only)

• Standard I/O: One Single-Ended, 8-bit (for removable devices) 5 MB/sec synchronous, 1.5 MB/sec asynchronous ALT-1, 50-pin, high density SCSI-2 connector One Fast, Wide Differential (for hard disk drives) 20 MB/sec synchronous 68-pin, high-density SCSI connector (C100, C110, C160, C160L, C180, C200 upgrade only) One Ultra Wide Single-Ended (for hard disk drives) 40 MB/sec synchronous 68-pin high density SCSI

+ 250 hidden pages